Ashley Memphis, TN 38125

Memphis delivery driver Tony Moss waited 3 minutes from when I picked up the call to when he left before he drove off. 3 hour delivery window and he can’t wait 3 minutes. I walked out as he drove off. Have to wait a week to get rescheduled to deliver. Terrible impression on the company’s part and no effort to fix the issue.

Great service and prices. Chanel and Martin were awesome and patient.

The staff was very friendly and welcoming. My sales associate was wonderful! I knew what I wanted and she got the transaction completed quickly and efficiently. Would ask for her when I come back for future purchases.

Ashley has been the worst company by far purchasing furniture from. We ordered our furniture back in September, our order still has not been completely fulfilled. First they delivered our furniture in two orders. Our chest was broken and then we were notified that the warehouse people broke the slats to the bed. We get those delivered in February and March (which is ridiculous). When we received the slats in March, we were then notified that the original delivery people (from October!!!) did not open everything and notice that the POLES WERE MISSING! So now we just received the poles in late May, 9 months (!!!!) after the original order. We are now waiting for Ashley to schedule a technician to send out to put together our bed and there has been radio silence. Save your money and buy elsewhere.

My sales person was great