Ashley Store | Arlington, TX 76017

I live in Ft. Worth & had called the store prior to arrival. The Sales Rep. Gayle Turner told me she got off @ 830 PM, but would wait. I arrived around 8:05. She was helping another customer. I waited then she went to another customer resulting in me waiting an hour for her. I felt financially molested after being charged a $169.00 delivery fee for one dresser with a mirror. This is not the Ashley I am use to doing business with. All the details are to lengthy to put in this comment section, but I felt deceived, not a good feeling. I probably wont be back after this. Note: there was another nice young sales lady that offered to help, but I had already talked to Gayle, and I knew they worked on comission. I also spoke to another older lady who was very nice. I had been there the day before and was told to come back the next day because whoever was needed to seal the deal was not there. I called before I came on this day and was told they were still not there, but to go ahead and come. This store is not close to my house. I just had a bad feeling about this experience.

It was great

The man who helped us was very kind and assisted us well. He helped us with our purchase and made us feel very comfortable. Thank you for the great service!

A lot of run around on getting product delivered. Ask for an experience sales person.

Excellent services

Friendly people made my shopping experience easier.