Ashley Outlet Copperas Cove, TX

Great experience with staff member Tony. Super nice staff and isn’t good salesmen but not pushy which is much appreciated, knows when to give space & also helpful when you need it! Thank you Ashley Staff!

Our experience here was the best we’ve had in a long time. Mrs. Amber was awesome and very attentive. The manager, Mrs. Jennifer was very helpful and sweet as well. We appreciate you guys!!

We came just to look and Amber helped us right away on taking a kitchen table home same day! Kayce was quick on getting us out the door with application no long wait.

Kayce and amber we’re very helpful with everything I need, Good experience

Kayce and amber were very helpful and nice when choosing the couches we wanted

Great Shopping experience in house. The sales lady who helped us was informative and helped us stay in budget to get what we really wanted.

Amazing people and very patient

This is our first time at this location and we thankfully did not feel pressured at all with our purchase which made the buying process easier for my family. Will definitely buy from here again!!!

The staff were very knowledgeable and helpful getting my family what we were looking for. Would definitely do business here again.

Amber went above and beyond in store to get us the couch we wanted! We loved the options and the prices.

Amber was amazing! Very knowledgeable on the products and wants the best for the client. Highly recommend this establishment and Amber! Thank you!

Absolutely friendly and quick to help us pick out our brand new couch! We are so happy and will definitely be shopping here at Ashley’s again☺️

Amber was awesome! Great customer service and great selections within the store.

Love coming to get our furniture from Ashley’s they are always welcoming and very helpful with getting what we need

Great customer service.

The staff was very helpful and pleasant. They made the process of purchasing new furniture easy. I would definitely recommend them.

Everyone was very nice and professional

The Copperas Cove location was very friendly and helpful... thank you!!

Everyone was very friendly knew what they were talking about and extremely helpful when coming to choosing what is right I highly recommend this place

Every employee here was extremely helpful and wonderful! They made it all so easy.

Great service helped me out the door within a hour

Very helpful. Good prices

Great selection and amazing prices. Amber was so helpful and went above and beyond.

Very knowledgeable and willing to work with you to get what you want and need. Great staff

Looked online for a furniture store inCopperasCove and found Ashley Outlet. Went in, met Tony and he gave us outstanding customer service. Let us shop, answered all questions with no pressure. Loved the experience!! Would come here again for sure!!

The staff is amazing and the selection is great. We have purchased quite a few pieces and the experience is great and the prices are wonderful as well.

Awesome selection of furniture and even better customer service! Thank you!

Walter and Keisha were the biggest help and very patient especially with my first big purchase me and my wife are very happy with our new bed

Excellent service we found the perfect mattress and all the sales persons were super nice and helpful we found something in our price range and very comfortable

Staff was very helpful. Greeted with a smile and answered all my questions.

Very pleased with the customer service we received at the Ashley Outlet from Amber & Ms. Keisha. Very professional. Not only did we get a sectional, Amber helped us pair a rug with it & even laid it out for us. We searched several furniture stores in the area around the holidays & they made sure we would have a couch in our home by Christmas time. Definitely recommend this store & will be back for our furniture needs !

Great

Amber was very helpful in finding us the recliner that we wanted with our weird requirements.

Thank you to Amber for all her help!

Amazing customer service

Mrs. Amber was very pleasant and professional. Facility was very clean and inviting.

Excellent customer service.

Great selection, staff was informative & very helpful!

Amber was awesome! From start to finish during our visit she was super helpful and knowledgeable! We’ll be back for any more furniture needs!

Great environment and very helpful

Great Associates!!

I'm glad I found what I needed at that exact moment. Normally, depending on what you're looking for, you have to wait for the product to arrive for delivery. It was almos time to close, I was able to find what I was looking for and take it home at that very moment. Luckily, Ashly was part of that very important moment in my life. Good prices and excellent service. Highly recommended.

Absolutely professional, fun, informative..will absolutely be back.

Great customer service great prices, we'll be back. Amber, Keisha and Roger we fantastic.

Fernando has absolutely been so great with us today shopping for furniture, one of the nicest guys in Texas.

Amber was excellent helping me pick out the perfect bedroom set!!!

Amber was very helpful, friendly and fast getting my order prepared. I appreciate the staff not hassling me with the purchase.

It was an incredible experience!

Amber was amazing to work with. We have worked with her twice now and wound come back again

I went into the store and selected a sofa. The sofa was going to be a 2 week wait so the sales person found a similar one for me that would only be a 1 week wait and I paid 200 more dollars for that sofa. We'll it's been 2 weeks and I am still waiting for it! Now they are saying a couple more days. I am not satisfied at all. I could have gotten the sofa I wanted in the first place had I known I would be waiting either way. I feel deceived. I was sold a more expensive sofa with the promise of a faster delivery. And I still have no sofa!

Fantastic experience, amazing people, and they made us feel like family.

Everyone was so nice and really helpful vary nice people

Great atmosphere, great service, great people

Extremely helpful and accommodating staff.

Great customer service and wonderful people who actually care for the customers and the quality of furniture Shout out to Keisha Amber, and John for making it an easy transition during my PCS move

I’m PV2 Trowel. I just PCS to Texas about 2weeks ago. I came in today looking for a sectional and I was greeted by Amber, who was nothing but kind the entire time. She was very welcoming and made me comfortable the entire time. She offered water and gave my kids candy. I mean, come on! The process was quick and easy. I would definitely recommend! Beatrice and John were very kind and made sure I was satisfied before leaving. I have never met people so kind and welcoming. Great, professional environment!

Great customer service with outstanding prices. Thank you Ashley Furniture Killen. Amber and Tony are awesome.

Very friendly and helpful on what we needed. Was able to get it that day.

Tony and Amber were the best hands down! Gave us space to think, but also were there for any and all questions. Extremely helpful and gave lots of great input! Highly recommend!

Super great service, great prices, and nice furniture! Sales staff was great, they let us look around, answered our questions, and even made sure the sofa set we wanted was in inventory!

Tony is the BEST great place great people could not recommend more. Will always come back for my furniture.

Tony, Keisha, and Fernando were great when we went in to purchase a new mattress. Tony asked about our preferences in a mattress and he was spot on with recommendations! Keisha handled our financing ver quickly and efficiently. Fernando scheduled our delivery for following day! Overall great customer service! We will be back to purchase additional furnishings!

Tony, Keisha, and Fernando were great. They showed me selections that helped me make a good decision on the mattress I wanted.

Fernando, Tony, and Keisha are life savers!!! They literally saved me money and were so nice and knowledgeable. Please do not hesitate to come down here in Cooperas Cove, TX and meet them. They are very welcoming

We came looking for a couch and Amber was great help! She was very kind and informative. All of the staff was great.

Awesome buying experience! Amber was a great help!

Awesome customer service. Fast and easy order process

Tony was awesome to work with. We came in to just look around, and he didn’t pressure us once. Let us look around, answered questions, understood what we were looking for and didn’t push us in any directions we didn’t like. At the end, the furniture was on sale on post but they did their best to match. He was kind and made shopping pressure free. If you’re shopping there, ask for Tony.

Amber, Tony, Kisha and John are absolutely fabulous. We have purchased multiple things and will keep coming back. Always pleasant and helpful.

Amber, helped me and my wife to navigate this huge collection while purchasing furniture for my house, I would like to give thanks for her professionalism, helpfulness, her overall positive attitude.

Great people awesome love the furniture great colors.

Here at Ashley's furniture in copperas cove, Kisha and Amber treated my wife and I like family . Amber wasn't aggressive in her approach of selling us the furniture, more so checking to see if the furniture met our needs . With Kisha, she went above and beyond to make sure we left out on a good price. Thank you again ladies, I definitely recommend this location .

Recently purchased the Lindyn sectional and absolutely LOVE IT! Our sales woman, Amber, was extremely helpful and answered all of our questions throughout the entire process. Kisha was extremely helpful and very knowledgeable when it came to the financing process. Can't wait to come back and get our kitchen table from them!

Old tony and Beatrice doing great things in Cove hard working crew and honest upfront will do what they need to make sure u get a great deal. Would shop here over and over

Kyle at copperas cove Ashley's home store made sure to get be a better deal than online with delivery and build for me where online I would've done that myself. Very happy

Let me just say this is the best store I have been to. The sales team is phenomenal and curtious. Amber and Kisha were amazing and helped me get the best deal and my living room looks so good now!

Kyle John and the whole team here are fantastic! The store is very clean and we Definitely will be back! Thanks to this team for wonderful service and they have amazing deals!

Tony and Fernando took great care of me and went above and beyond to make sure I got everything I needed at a great price!

Visited the store in Copperas Cove. Kyle directed me to what I was looking for. When I needed more assistance, he was courteous and very helpful! I found the small sectional I was looking for and purchased it. Very pleasant experience! Thanks, Kyle!

Awesome service, let us look around without being pushy. When we were done checking things out they asked if we had any questions. Overall great help and awesome people, Kyle did outstanding!

Amber was very helpful, and got us a great deal. She was awesome! Keisha upfront was really cool too.

They were awesome. Polite and very helpful. Was in and out so quick.

Amber and Kisha were very awesome and polite from start to finish. Would refer Ashley in Cove again.

Great service very helpful and informative

Kisha is outstanding

I can not speak highly enough about the service we received as soon as we walked in. It felt like family. Ms. AMBER, Ms. KISHA and Mr. John is funny. We will be coming back in the future.

Everyone is so nice and respectful. And they had what I needed instock. And they guy that helped me went above and beyond to help me. They are amazing people!

Ashley furniture in Copperas Cove had a very welcoming atmosphere. The staff was very patient and helpful especially Kyle. I will definitely be visiting this store for future purchases.

I went in Ashley's with a friend and they had a great deal on a bedroom suite I almost passed it up, but Mr. John at the Cove store was extremely helpful in decision. Thanks so much to the entire staff, they were great!

Excellent friendly service!

I have never had better customer service at any where else. So professional and helpful to find just what I needed. Even the delivery men were so very nice and helpful! Just a wonderful experience instead of a stressful one! Highly recommended!

My sister-in law has got furniture here before she recommended me this store and she was right they're very welcoming and caring team ,I was able to make a quick choice of my. Leaving room with there help and Patient. Is definitely getting more furniture for our new House

Kyle at the Copperas Cove location was super helpful with our search for a couch and table. We will be coming back for the rest of our home goods for sure.

Amber and John were so helpful and lovely. Best customer service!

Amber and the rest of the team provides great customer service!

The staff here is Amazing at his job!!!!!! Ashley store here in cove has amazing deals and very knowledgeable on the items they have in store. Donny is the one that helped me pick out my whole bedroom setup!

These guys really came through and i can’t be more thankful. Needed a quick set of living room furniture and not only did we find good quality furniture but it was inexpensive and their delivery service was prompt. Thank you so much!

Amber, Kisha and John have been very helpful in finding the right furniture for us

Amber, Kisha and John did a great job. They care about your problem and not only want to sell you something expensive.

Helped me as soon as i walked through the doors! Great customer service

Kyle Vale definitely greeted us with great hospitality and helped us choose the perfect sofa to bring home on top of answering all of our questions.

Amber was an amazing help during my buying experience! Definitely need to stop in again!!

Go see these 3 musketeers. Kyle on the floor, Beatrice on financing and John with pricing. These three were above helpful and accommodating. We weren't pressured or rushed. They knew their products, knew how to get the best financing terms and worked with our budget on the price. Winning all day!

Love the staff and the feel of this location. Ashley furniture is my go to store.

Great service and staff

Kyle was amazing and helpful answered all of our questions. Highly recommend asking for him if at this location.

Amber and her staff in Copperas Cove was truly amazing! based on her expertise and insight helped my husband and I visualize how we wanted to set up our living space!! Awesome team!!!

Kyle Vale and Beatrice were snice and helpful. It was a pleasure to buy there.

Kyle is Very patient and helpful. I asked a ton of questions and they were able to help me find a great pillow and work on matching online pricing for a dinning room set.

Excellent

Excellent shopping experience with Ashley Outlet in Copperas Cove. Bought a sofa and recliner with Amber's assistance. She provided a no pressure yet extremely helpful attitude. Highly recommend this store and Amber for your furniture needs.

The staff were fantastic and helped us find the best price

I had an awesome experience at the Ashley in Cove! Kyle was professional, attentive, and helpful from the moment I walked in! Looking forward to shopping here again.

awesome people

Store staff at this location were very welcoming. Kyle, Keisha and John were very helpful.

It's always a smooth and easy process every time I've worked with John!

❤️👍

Amber and John great team! Loved the assistance and the experience they gave us. Amber assisted in looking at the best living room furniture for our needs. She also has great taste in picking out accessories. John assisted in the completion of our paperwork and discounts. And let’s not forget Beatrice who assisted in our financing, she has a great personality.Looking forward to receiving our furniture. Highly recommend the Copperas Cove team. Thank you!

We are very satisfied with our experience Ashley team is great We thank sir tye and sir brooks They took care of our stuff while delivering

Amber was great in helping me with my purchase.

I was pleased with my service Amber, John, was very nice help me with all my needs

John is the absolute best!!! Could not of ask for a more professional, compassionate, and business oriented gentleman.

Kyle, at the Cove Store was so kind and helpful. Easy process to purchase and set up delivery. Thanks so much , Kyle.

Always a good experience when I come to this Ashley's homestore in Copperas Cove.

Kile and Kecia were so pleasent. They were knowledgeable and all the info I needed.

Amazing staff, and selection will definitely shop here again

The staff here are super nice and supportive! They did everything to make sure I was able to get what I want and provided advice in the process. Thank you so much Amber, you did great!

Wonderful experience the staff was very helpful and I got the furniture I wanted 5 stars all the way😁

Great, customer service. My husband and I enjoyed our visit.

We had a great experience at Ashley! Regina was super helpful, without being overbearing or pushy at all. Will definitely be coming back.

Great service! Kyle was extremely helpful and knowledgeable with the purchase of my bedroom set!

The sales people here were very informative.

Always super friendly, and willing to assist with the best deals! John and Regina are the dream team!

My salesperson name was Kyle, I walked in knew what I wanted and what price I did not want to go over. I was able to walk away with exactly that! Even better deal than I imagined. Kyle was professional, worked for me answered all my questions and was very knowledgeable about product and warranties. I will be back again. Thank you Kyle and Ashley furniture store in copperas cove team.

John and Regina are the best. They took care of all my needs for my future house. I have not had customer service like this in a long time. They are awesome and I will continue my business with Ashley.

Kyle anwsered all my questions, and there was no pressure! Bought a great mattress at the Memorial day sale

Kisha was amazing and Kyle was very helpful

Kyle and Kisha were very helpful and got us what we needed after answering all our questions.

Regina, Beatrice, and John were very helpful. The entire experience was quick and easy. Regina helped make sure your furniture sets work for what you need and match well.

Regina was amazing and the customer service there is out of this world. Recommend this place for all your furniture needs!

Regina, Beatrice, and John were outstanding help! An extremely helpful team!

Disappointed with the lack of communication

The only condition I had for the sale was that I had it delivered before the 11th of this month. I was told that one piece would be here on the 10th. The 10th came and went and I’ve had to make 4 separate phone calls since then to figure out where our furniture is. I was told last week by the manager that it would be delivered today and I just got a phone call saying they’ll just deliver both pieces together on Wednesday. I feel like I was lied to in order to make the sale happen and I’ve been lied to since. My husband is recovering from surgery and has nowhere to sit in the house because I trusted what the sales team told me. They wanted to wait to make one delivery when the second piece came in instead of delivering the first piece when they promised it. It will be the last thing I buy from them and I would caution you to look at other locations if honesty is important to you.

Delivery Services : Ty and Brooks Had our couches delivered today by Ty and Brooks. They were both very professional and friendly. Opened all items, put them together and took the discarded wrapping leaving our house clean and free from trash. They were able to answer our questions and concerns about warranty/upholstery services if needed. Sadly once they left we noticed some imperfection on 1 of our sofas and after having called the store and talking to management for a replacement they drove back to their warehouse picked up a new one, drove back out to us and switched them out with no issues. They absolutely get a 5 star rating!

ReGina was our sales person and she moved mountains to deal with us. After dealing with so many other Sales Reps at other stores she was very professional in answering our questions and concerns. If she didn't have the answers she seeked them out or researched them and not ust reply with a, "I'm not sure" or "I don't know"; she definitely went out of her way to meet our needs in what we were seeking and it was no easy task. I would definitely recommend this establishment and will be seeking Regina's assistance again for our next purchase. 5/23/23 Awhile back we ordered some couches and an otterman, not an easy task for I was having a hard time finding what I was searching for. Regina accomplished what other sales associates couldn't and I found and we bought our new livingroom set that day. A few months later we decided we wanted another otterman. When my husband went into the store to get one that was the same as the one we got he was told they were out and didn't know when they would get more in. Requesting Regina once again, he told her of my request and once again Regina worked her magic and tracked the exact same one down but it would take a couple of weeks; 3 at the most to get it. To our surprise, 1 wk later.. Regina called us to arrange a delivery date or if we wanted we cld pick it up at their warehouse and since that day we were already out and about we opt to pick it up. Twice Regina has moved mountains to deliver what we needed in a timely manner and along with an Outstanding Management we got it at a great deal. Thank you Regina and Management at Ashley Outlet in Cove for your outstanding customer service.

An exceptional experience from the walk in greeting to the final payment. ReGina was friendly, knowledgeable, professional & had lots of suggestions for our shopping pleasure. We ended up purchasing much more than we went in for. Who knew? So happy to have this upscale store in Copperas Cove. The manager George was also great to deal with & made us feel appreciated. We’ll be back!

Love this store!!! Regina is very helpful and friendly. Definitely going back

First time visiting Ashley Outlet in Copperas Cove and I can tell you, John, was an amazing and humbling representative! John answered all our questions concerning the difference between the purple, temper-pedic, and sleep number beds to include the pillows they offered. We walked away with more knowledge than what we came in with and are happy with our temper-pedic pillow! Thank you, John, for an amazing experience!

Great place to look for furniture! Just PCS'd to Fort Hood and ReGina was able to take good care of us. I appreciate their business and will be back.

Speaking on the behave of my Mother. The service was beyond words. They were very inviting and welcoming. Ms. ReGina was a great help. Thank you guys so much.

Mrs. Regina and Mrs. Keisha were awesome! They were so helpful and made sure I understood everything before signing for my purchase.

Regina was very helpful and informative. We enjoyed shopping here.

Kyle, Regina, Kisha, and John are the most wonderful sales men and women at Ashley’s furniture! They are flexible, understanding, and will work with you when it comes to your furniture needs. I recommend their service to everyone that are looking for great turn at a fair price. Thank you for your service!!

Very helpful

ReGina was great! She was very knowledgeable about the furniture. I would definitely come again!

Regina and keisha were awesome help! Regina was super patient and knowledgeable with helping us pick out the perfect mattress and dining room table.

Amazing and attentive service all around, from the sales floor with ReGina to financing with Kisha and John!! Highly recommend 👌

ReGina was so helpful! She worked with our price point and needs and created a beautiful bedroom set for us!

Amazing customer service! We were helped by ReGina and John to get the perfect couch for our house. They were very kind, patient, and welcoming. This is the perfect place to shop for your furniture!

Awesome customer service!

ReGina was very helpful on the floor and pointed us in the right direction and helping me and my sister find the perfect bed suits…..the staff were all extremely polite and very welcoming

ReGina was very helpful and considerate.

ReGina was absolutely wonderful. Her kindness and personality made the experience of purchasing furniture for our new home the quickest and easiest experience we’ve had yet.

Great service and care by all the employees. Provided excellent details on all furniture we looked at.

ReGina was amazing!! She helped me find exactly what I wanted and respected my choices. I got a great deal!! I will definitely be doing business with them again.

Awesome experience! Staff was so helpful and kind!!! Very clean and well ran! Thank you ReGina, Daylee and John!

Customer Service is amazing, so friendly and focused on what the customer needs are and how they can help. Thank you ReGina for ALL you help and assistance.

They did a fantastic job at getting me the things I need. I appreciate there friendliness and they care about their customers and they aren't pushy either.

Kyle was great in the store! Very friendly and helped me quickly with what I needed. He helped me find something that matched all of my other furniture to help with the flow of my dining and living room in order to tie it altogether. I would highly recommend visiting him and requesting him!

ReGina is awesome and very helpful.

We had the best experience at Ashley Outlet! All the employees were very knowledgeable and made this furniture purchase one of the best. Thank you all!

This place was awesome, ReGina, Kisha, and John AWESOME! I told ReGina a rough idea of what type of sectional we were looking for and she guided me to the exact one, all while managing another customer. Kisha made the financing process super easy and John helped finish off the deal at a reasonable price. DEFINITELY will be going back!

Amber was extremely friendly and fun to talk to! We've bought furniture from Ashley for the last 10 years and have been extremely satisfied. She is a great asset to the company!

Kisha and Regina, amazing workers helped me out finding the perfect mattress. All so kind and patient. Amazing service

Regina and her team were so kind and helpful assisting my teenager pick out the perfect mattress for him. Will come back

ReGina took great care of us! In and out so quick no hassell!

Kyle did a great job with my family and I, he was friendly, knowledgeable, and kind. We were very happy to have had him as our salesman. Kisha & Fernando are awesome too! They made our purchase very smooth. Yea

Regina and Kyle were amazing they found exactly what we were looking for within 20 minutes, experts in there craft.

Kyle and Fernando were very helpful and super nice!

Regina was awesome!!!! She was personable, resourceful, and attentive.

Kyle and Kisha were wonderful. Kyle took his time and was able to match online pricing. Thank you guys for a great experience!!!

ReGina was fantastic, knowledgeable, and personable. This is the third time my husband and I have been here and every time she has been patient and understanding. She always did her best to give us great deals. Thank you ReGina!!

Ashley’s in Cove is a gem. I’ve always shopped at another location but this store beats them all!! Great customer service and you’re not inundated with salespeople as soon as you enter the store. See ReGina. You won’t regret it!!

Great service and helpful walk through with ReGina! Would recommend this location for your furniture needs.

Very poor customer service

My family and I went shopping for a new sectional and we were greeted with a warm smile by an attentive sales person, Regina was knowledgeable about the sale products on the floor and the finance team was quick to offer us a great discount for our final sale. Definitely give them a visit if you’re in need of some nice furniture.

Kisha and ReGina are awesome

ReGina from Ashley’s Outlet of Robert Griffin BLVD was AMAZING!!! As soon as we walked in she greeted us, we exchanged compliments and she was delighted to help us find EXACTLY what we needed. Her help felt the most genuine that I have ever felt in a sales store. The manager was also very helpful with providing an amazing price for our 3 bundled furniture set. I will be returning to by my bar top chairs and will 100% come back for ReGina!

Very friendly provided options very reasonable prices our sales lady ReGina was very polite sincere and very helpful Thank you

Regina was very friendly and her customer service was superb! We were greeted as soon as we entered the store. She was amazing and was very knowledgeable on all products the store had to offer. Keisha’s customer service was great and she was very professional. Her service was very quick and efficient. The manager John was also very friendly and professional. He closed us out and helped us get the best price for our furniture. We are grateful for the amazing service! I don’t do many reviews but I highly recommend this store. The staff is wonderful and I will be back for more items for my home.

Thanks for the great service, Ashley furniture!

If you’re looking for quality and affordability this is the place. ReGina helped me along with Kisha and the manager John. I told them what I needed and they got it for me in my budget. Very friendly people and will definitely be coming back!

John helped us and we had a fantastic buying experience

Regina was awesome. Thoughtful service and she treated my mom great! Would definitely come back for future furniture needs!

Amber and the crew were a pleasure to work with! I came in with one idea and left with something totally different and much better for our family! I highly recommend checking them out and finding out for yourself just how knowledgeable they are!

Went in talk to ReGina in she took care of us got us exactly what we wanted. Thank you!

ReGina was Hands down the Best Saleswoman my wife and I have ever worked with. ReGina is beyond Engaged when it comes to any comments and concerns we might have, she was Extremely Nice, Uplifting and an Absolute pleasure to work with. We will be Using Ashley Furniture again from this Experience alone. 10/10!

ReGina was not only helpful but every engaging in assisting me find a bedset.

ReGina was super friendly and efficient and made sure I got what I was looking for within my price point.

Great customer service. In and out quickly with what I wanted

Came in to buy a sectional, and ReGina was super helpful! We found the perfect one at a great price with her help.

ReGina was very nice and helped me measure some wall decor that I had my eyes on.

Upon walking in the store, we were greeted by Regina. She was very knowledgeable about the many products available. She showed us all the different options and variations that we didn’t even know we had. We left getting a great sectional and table set that will go well with our new home. Thankful to have met her. Awesome customer service at this location. Would highly recommend coming here!

If you’re ever in the area visit Ashley Outlet and look for Regina! She was so helpful and guided me in all the extra options they have. Thanks for everything!

Regina was so nice !! We found just what we needed at a great price

Ms ReGina was extremely helpful from the very start. As soon as me and my fiancé walked in she was very welcoming, explained the sale they had going on. All of our questions were answered and she continued to help us through out our time there. We left happy customers with a few pieces of furniture purchased.

Kisha and ReGina made this process so enjoyable and easy! ReGina provided the best recommendations and ideas! and Kisha made the application and purchase process straight forward and so smooth. 10/10 service from Ashley Outlet! Can’t wait to come back 🙌🏻

We came here looking for a sectional for our family of 7. The sectional on the showroom floor was power reclining and leather (which the kids already would not stop playing with). Ms. Regina knew exactly what we needed. Definitely not leather and manual reclining (so no playing with buttons). The store manager, John was not stingy with the discounts at all. We came in looking at a 5k dollar couch and left with less than 3k spent. Highly recommend this store.

Associate are very friendly and helpful. I would go back.

Absolutely amazing experience! Moving to Texas from out of state with no furniture in your home is extremely frustrating and shopping can be so overwhelming. Immediately upon entering the store, ReGina was the highlight of our visit! Her professionalism, enthusiasm, and southern hospitality made this our best experience. She was able to hear our needs, concerns and pointed us in the right direction. She walked us through the entire process. We highly recommend coming here for furnishing your home. John was also a significant part of this experience. Aside from his great choice in music, he was able to get us to a reasonable price point. We absolutely loved meeting this wonderful group of people. We won’t forget Daily, the lovely gal behind the customer service counter with the bright smile! Thank you guys so much for all your hard work and commitment to earning our service. Again, high recommend coming here to furnish your home! We will definitely be back!

I went into the store to look around and found the perfect Christmas gift for my husband. Regina was friendly and very helpful. Her knowledge of the product made my decision easy. Daily at the front desk was sweet when she helped me with my account. My overall experience was awesome. Kudos to John the manager because everyone I encountered was very friendly and efficient. Kyle wasn’t my salesperson but when Regina was busy he made sure I didn’t need anything.

ReGina was sooooo welcoming and helped us get furniture for our guest bedroom at a great price!!! We will be coming back to furnish our new house!

Excellent customer service by Kyle and John, helped us find the perfect set for our home and setup the delivery date. Looking forward to our delivery.

Great customer service! Great deals. Thank you Kisha.

ReGina was so helpful! She helped us find a perfect couch for our new living room, not only is it comfy, but she made sure it would fit as well. Highly recommend coming here and ask for ReGina!

The staff were Amazing ! Ms Regina, Ms. Kim, and Mr. Kyle were very helpful and professional . The atmosphere was very pleasant

ReGina did an awesome job helping us find a new living room set.

Regina Walker helped me pick out my furniture and she was absolutely lovely. She was kind and knowledgeable about everything we looked at. I highly recommend the Ashley Outlet in Copperas Cove.

ReGina was amazing!!! Great service and fast friendly service! Clean Store and quick checkout process!

Nana was such a wonderful help , with great inspiration.

Awesome

Amber is so awesome! I met her at the Killeen store and now in Copperas Cove . She’s a great asset to Ashley’s !

Regina was very knowledgeable and was able to answer every question we had. She even put in an extra effort to make sure she helped us pick out the furniture pieces that were accommodating to our living situation. I'm not only impressed by her professionalism but also how she cares enough about her customers to make sure they a satisfied with their purchase. John is also amazing and was able to make sure we got the best deal possible. I'm happy we came to Ashley's. Wonderful staff and beautiful pieces.

I went in and first person I saw was ReGina!So welcoming,friendly and knew a lot about the different fabrics and styles of sectionals I was looking for.I needed furniture last minute before the holidays and she pointed me in the right direction.I was able to get the exact sectional I wanted.Also with the help of John I was able to get it at a awesome price and just in time for Thanksgiving!I most definitely will be back and for sure recommend checking them out!Thanks so much!!

Regina helped us out really well and we appreciate her helping us find the perfect recliner.

Very friendly atmosphere. Great service.

Not enough stars for this location Regina and John went above and beyond for our family!!!

Great service from ReGina and Kisha. Very knowledgeable and helpful. I recommend coming and see them

ReGina Walker @ Ashley Outlet in Copperas Cove was very nice. She helped my husband and I with finding our bedroom set. As well with my oldest son bedroom set. She assisted us in finding everything we needed. We really appreciate her.

ReGina Walker was absolutely amazing! Amicable, informative and she helped us every step of the way. She made our decision smooth and easy

Excellent service and very friendly people

Awesome customer service and good knowledge

ReGina Walker was very helpful. Thanks for your patience…

Great customer service! Nice selection of furniture with good quality and great prices.

The best place to go for furniture. My family and I just got to this area, and this is the first place we stopped. ReGina was our consultant and was so friendly and very helpful with finding what fit our tastes and price range. The whole process was easy and we will be back for all of our furniture!

There is nothing bad that i can say about this store, they have been nothing but generous and very helpful with finding everything we needed. everytime we have come to this store they have treated us with the utmost respect. amazing staff and selection ❤️ both regina and kisha have been nothing but helpful, kyle and john also treating us with amazing service.

Fast, friendly, knowledgable! Regina was awesome!

Amber and Kisha are very helpful. My experience was amazing got help getting a recliner that we needed for our home.

Amber and Kisha where amazing in helping find a great recliner and getting it financed .

Regina

My husband and I came in to Ashley's outlet to look at couches. We found an amazing deal and great prices. Regina helped us so much with finding the perfect matress and living room set to fit our needs. Kisha was a blessing and helped make the financing portion go smoothly and was a super sweetheart. 10/10 reccomend!!!

Wonderful! Everyone especially Kisha. Beds are coming tomorrow, super excited!

Great place.. Great sales representative and customer service... Love everyone there ... Always works with you.. 💯 the BEST PLACE TO GO

Regina has great customer service and was very welcoming. Helped us find exactly what we need for a good price.

Regina was the best! She actually cared about what we liked and not just selling the item! And got us a great deal!

Awesome service and great prices!! Will definitely return!

After my online experience with Ashley of receiving the wrong mattress and the headache of trying to return it. I came into the store and wanted to know if they knew anything about the return policy of an online purchase. It was a long shot since I didn’t purchase it in-store but online with them. However, they couldn’t help with my return I did get helpful staff to assist me by ReGina and Kisha along with the managers help. They were very helpful and although I wasn’t satisfied with my purchase online I was happy with the members I talked to in store. If you have any issues with an online purchase like I did contact customer support and ask for (Shawn)Greshawnta H. She was very helpful assisting me with my online purchase and had no problem explaining and walking me through what happened and the next steps.

With the help of Regina and Kisha my wife and I have accumulated a small inventory of Ashley’s from bed sets to living room furniture. This location has great customer service, sales reps, deals, and discounts. It’s my wife’s go to when it comes to decorating our place.

ReGina was excellent. She let me sit on lots of stuff I didn't own, until she found one I wanted to own.

Regina Walker was the best experience we have ever received during a purchase process, I would have given 10 stars if we're able, Knowledgeable and friendly, anything we needed she either knew or found out, we came in for a dresser, left with top of the line bed set! Hi five for Regina

ReGina was exceptional with helping my niece select her furniture for her new place. She actively listened to her vision and brought it to life. She had a warm personality and was very professional. The prices were great and within budget. She got everything she wanted without settling. Keisha was professional and explained the different payment options. The staff was wonderful, greeted us with a smile and the store was organized/ clean. Kyle even played with my dog Clover.

Everyone was so kind and helpful at the store!! I found three things I immediately wanted, and they were very thorough in giving me the details of the items. I’ll definitely be back!!!

Very nice of the team in house getting me furniture for my first home. Very understanding staff and they have great prices! Regina and John shout out

Awesome service! I was in and out in a couple minutes without any pressure. This is how every furniture store is and John is a great guy! Thanks Ashley furniture!

Walked in and out very friendly and fast service. Thank you

Very Professional, expedient and courteous. Thank you for a job well done.

ReGina at Ashley HomeStore in Copperas Cove helped us find the perfect mattress. She’s very knowledgeable and friendly. All the employees that helped us today were extremely friendly and professional, they explained the process and the contract thoroughly. I made my purchase without any doubts or questions. Thank you again!

I walked in looking for a dresser and described exactly what I wanted and was out in 5 minutes. Great service!

ReGina did a PHENOMENAL job! As soon as I walked into the door i was welcomed and didn’t feel out of place! She definitely treated me as her own child and made sure I wouldn’t be put in a bind at all! The whole staff is amazing! Thank y’all so much!!!

ReGina did a wonderful job. She listened to our likes, and found exactly what we were looking for. Highly recommended!!

I had a great experience today with Rajeani, she was so nice and friendly. She helped me find a mattress within my budget. I really appreciate the service I received. The store manager was also very helpful. Thanks

Regina was very knowledgeable about the beds she is a great fit for your Company.

Amber was so amazing and very knowledgeable. Excellent experience!

Regina was very helpful gave us all the information right up front. Loved our time here!

Wonderful customer service from ReGina and her manager. Very military friendly with product knowledge you would expect from a only from a sales professional. Highly recommend coming in and visiting THIS Ashley store.

ReGina was an amazing helper at helping us find great furniture for an affordable price. I definitely recommend buying from here they are very friendly and have great customer service!!!

Regina was friendly, knowledgeable and went above and beyond. The company is lucky to have her!

Amazing customer service and quality product!

ReGina was great. Didn’t try to sell me more than I was asking for while working to get my purchase as quickly as possible.

ReGina, helped us very good! She was very helpful with us. She helped us find a good couch and very helpful with merging the couch and prices to us. I recommend you guys to ask her for assistance! and not even that, she was very nice and friendly, she didnt sound like she didnt want to help us, she sounded like she loved to help us and love her job, and there is no other employee that is like her. I am grateful to find the couch that she helped us find out needs !

This was a very stress-free experience. ReGina took really good care of us and even gave us some much needed feedback. I would highly recommend anyone to stop here for their furniture.

This Copperas Cove location is very friendly and reliable. Regina Walker was very nice and funny. I came in the day before to browse the selections and ended leaving my wallet in a couch overnight and when I returned the next day it was returned to me with everything in it and then they proceeded to give me 25$ and 10% off my purchase.

I just moved into a new apartment and My grandpa took me out to the Ashley furniture in copperas cove tx where he shops all the time and Regina the young looking lady helped us out and guided is through what's best for what the team was nice and friendly

ReGina was a great loved the way she broke things down and communicated with me she’s a great fit for this job thanks so much

Regina was EXCELLENT once again. Y’all have amazing customer service.

ReGina did an awesome job showing us our options and making our final sale with exactly what we needed and wanted🙏 Manager and Finance we're both great people very helpful and we enjoyed shopping in the Copperas Cove store🙏 thanks y'all

Ashley Homestore in Copperas Cove, TX has great furniture and customer service. They will work with you to find you what fits your needs in comfort, style and price. Best furniture shopping experience I have EVER had! ReGina is an absolute delight, would use her for any furniture needs.

I visited the Copperas Cove store today and low and behold my sales consultant ReGina was there💜😍. She immediately greeted me with a smile and called my name! I just laughed...I knew I was "at home" I also knew instantly that ReGina would take care of my Home Decor needs! She was patient, listened to what I wanted even though I can never quite explain my vision too her ..she pulls it all together for me. I purchased an accent table, mirror, and chair for one of my bedrooms. The delivery team is always professional and always on-time.I am thankful for their professionalism as well. I will never purchase furniture from any other furniture store but ASHLEY FURNITURE 💜💛. #TeamAshley #ReGina&Jennifer💜💛 #Ashleydeliveryteam💜

ReGina Walker was amazing, kind, and gave all the information and discounts that she could! Great customer service. Went to another Ashley’s and decided to come back to ReGina to make a purchase due to her cheerful attitude.

My Experience today was freaking Amazing. ReGina had me running after her while she found the perfect Bed for my Children and Dining room Table. If your looking for great customer service and quality product please visit here. I can’t wait to come back…. P.S The Robinsons

I typically don’t enjoy the whole furniture shopping experience, but everyone at the Ashley Outlet was friendly and helpful. Great experience!

ReGina Walker was a wonderful...super friendly and knowledgeable salesperson. We will be revisiting this Ashley store in the very near future to update another bedroom. We will make sure we are helped by ReGina. Thank you so much for the time you spent helping us! Gwen & Steve

The staff was incredibly helpful, kind, charismatic, and made sure any of our needs were met when looking for a new bed frame.

Regina, John, and Keisha were absolutely helpful, engaging, and fun! Great service with a smile!

Regina, jon and Keisha did an amazing job and took great care of us best service in 10 years.

ReGina was AWESOME! She was enthusiastic, knowledgeable, and super helpful! The entire team was great and we’re very satisfied with our experience!

Great customer service and great deals!

Regina was awesome, whole place is awesome

Excellent service, great atmosphere and wonderful people

Great customer service. The staff Kisha, John, and Regina were friendly ,knowledgeable, and hospitable. Thanks to them I just bought my first bedroom set! Will be returning for future purchases.

Paul was very helpful in picking out furniture! Had a great experience!!

Paul was amazing! He let us look around and checked in with us to make sure we were finding what we were looking for! Very friendly and helpful!

Paul was excellent in providing great customer service.

Paul is and awesome sale agent. Very polite with a pleasant voice. I would recommend anyone to come here and shop. 😄

Paul was an excellent help! He answered all our questions and concerns.

Had a great experience at the store and Paul’s customer service was 10/10

Wonderful friendly service. Great explanation of products without feeling pressured to buy today

Paul was knowledgeable and very helpful during my visit. I will definitely be back to work with him.

Paul was very helpful today!!! We were looking for a mattress and he showed us all of the options and all of the info on the ones we were interested in. Thank you for all of the help!!!!

100% the easiest experience as new time big decisions for us . The people were so unbelievably nice. Cannot wait to come back here for the future.

Very friendly staff, we had an amazing experience, everyone was helpful and prices very great! Wonderful selection.

the store is clean and nice. Ask for Paul, he is a patient and non-pushy

Very welcome upon entering and leaving establishment. Place was clean, and were offered a good deal too.

Friendly staff ❤️We definitely will be back.

Paul was very friendly and courteous. Appreciate him taking the time to show me other options

Paul is so sweet he was very attentive!

Paul is an amazing sales person. He is super informative as well as genuine while explaining each piece. Will definitely purchase from here again.

Paul was super friendly and helpful when we stopped in today. I would recommend asking for him any time you come in!

Paul was very helpful and the selection was great. I love the sale too!

Store was very cleanly and well organized. Staff was helpful, but not overwhelming. Order our desired piece was quick easy and even had free delivery.

Paul was the one to first introduce me to the store! I appreciated all his help. The store was beautiful and clean.

I had a very great experience with everyone. They helped through the whole process of me buying furniture for my new house.

Had a great experience purchasing our living room set. Thanks for you the help to Paul for helping us find everything we needed.

Very nice salespeople. Quality products.

I highly recommend this outlet. I have visited the store several times and they are so accomodating and helpful. All of them from sales to accounting to delivery were awesome. They were so flexible as to request of costumer. Highly commendable costumer service. Got a descent discount too.☺️👏🏻. Sir Paul is always amazing. 5 more stars!

Nice selection. Cool inside. Paul was very helpful.

Extremely helpful and great staff.

Paul was very helpful and showed available options!

Awesome customer service!!!!

Great customer service.

The service was excellent. The facility was clean and welcoming. Paul, the sales representative was very professional. Extremely helpful in assisting me in my purchase. One of the most important aspects of dealing with a sales representative is their patience. Paul had no problem with being patient or professional.

Friendly staff.Found what I needed.

Paul was absolutely amazing to work with. He got us the best deal possible and we were able to purchase the perfect dining room table set for our family.

Paul helped me with such great enthusiasm and professionalism! I would recommend him to help you with your future needs and questions. Awesome customer service!!

We have been to Ashley Outlet in Cove several times to make purchases. We have other Ashley stores closer to us, but we absolutely love going to the Cove location. They are all so friendly and helpful. We never feel pressured at all. We have purchased a couch and loveseat, two purple pillows, and now a purple mattress. We are extremely happy with our purchases.

Paul was really helpful and was able to cater to our kids and our needs 100 percent helpful

Wonderful experience! Paul Gonzales was my consultant and was VERY helpful and VERY kind!! The location is the copperas cove outlet. Wonderful service, and wonderful help from Paul! 😁❤️

Paul was outstanding. Management was great. Will buy again. Beautiful furniture!!!!

The team is great!!!

Exceptional Service

(Translated by Google) Then rocks! (Original) Kisha rocks!