Ashley Store Corsicana, TX

Purchased sofa, love seat and chair. Sofa electronics went out in about 2 months. Took another month (after numerous calls and two trips to store) to finally have “service” say they would fix it. Service called a week ago and said part was shipped to us, when recd we would have to call again to get someone to come install. Now a week later, we called again to ask about part only to be told it won’t be shipped until November. Horrible service, if you can call it that, and no communication from them ever!! We had to do all the work. I will NEVER buy from Ashley again!!!

Found a set I liked and spoke to the store about delivery and if it could be a Saturday. They said yes and the driver would call before hand to verify my address. Saturday comes and they don’t have any idea what I’m talking about. Said the delivery was never scheduled so I took off a dot of work for nothing

Even though shortstaffed Roy did a fantastic job when he finally got to me!

Polite people and enjoyed doing business with them.

All sales people are so friendly, attentive and helpful and striving to give me best possible price. Just went to a furniture competitor and totally different experience so I walked out from there thinking why did I come here? Decided to go back to Ashley and make a second purchase ‼️

Roy Galicia greeted us helped us find the right couch, coffee table, and end tables. Prices and service was excellent.

Very nice people good service

Always a great experience. Jules was very knowledgeable and nice. She made our experience excellent.

Staff was very friendly and helpful.Perfect customer service..I highly recommend and appreciate their service.

Our sales person was wonderful, helpful, friendly and knowledgeable. We will certainly be back when we need additional furniture.

Friendly, courteous, with on time delivery. GOOD JOB!

We was nice and she knew what she was doing. Plus the music was great

The store was great but delivery for Ashley's in Corsicana is sorry. They got lost on our 1st couch it got delivered another week later. Now we're on the other couch we ordered. They told us it would be delivered August 18th.Then called us told us it would be August 21st. Then called and told us would be Monday 25th. Now we're on a Monday 25th, they text us told us it would be here in 45 minutes, it's ben hour n half we tracked it says "oops we missed you." I called they have no answers on where our couch is and Ashley's doesn't know anything. Very irritated.

Fantastic visit. Jewel was the perfect all knowing easy to work with sales person! Easy to talk to. I will be back!

Great experience! We were just browsing for a while when Katie approached us and asked if we needed any assistance. She was very helpful and knowledgeable about the products and warranty. She just stayed with us and pointed out a few things for us. Never applied any pressure at all, even when I mentioned sleeping on it before we made our final decision. She was very quick with our paperwork when we finally did make our decision and friendly throughout the entire process. Then our selection was actually in Stock and will be delivered on Saturday! Great overall experience but Katie was definitely the icing on the cake!

Excellent salesperson: friendly and helpful!

We had a great experience. Kaeli met us at the door to find out what we were looking for. We told her that we needed a certain type of mattress and she took us directly to that department and was so helpful with our decision. She was new and had a wonderful young lady training her. They were both so very precessional and helpful. We bought a mattress and were on our way within a short period of time. Thank you ladies.

The delivery was quick and effective, they got the couch set up in no time.

Jewels is totally amazing!!! She definitely deserves all the best things!!

The experience was pleasant. The sales people( a GM and manager) let us look and then we were able to discuss with them the items we were interested in. We received a price match deal and saved $100 on each recliner that we chose. I would recommend that you go in and check it out whenever you are looking for new furniture.

Jewels was very knowledgeable and a tremendous help. Delivery time very reasonable which was a bonus!

Awesome customer service I got a great deal for a sectional couch.

Very good customer service

Jewels was a great help

This store is awesome! Extremely well presented, very clean and even smells great. Many different varieties to choose from with affordable prices. Jules was extremely helpful and knowledgeable. She helped me find the perfect match for me. Found exactly what I was looking for. I couldn't be happier with my experience. Thank you Jules!

Great experience!

Jewels warmly greeted us once we got serious about what we were there to see and expertly managed us through the sales process as we made a selection. Interestingly, we are planning to return to continue consideration of additional furniture to purchase there. Great job!

My experience today with Roy was great. I really enjoyed taking to him and helping me to get the best bed for me. He was very understanding, very patient, and he knows him job well. Thanks Mr. Roy

I had a very nice sales lady and she was so kind. We found a recliner I liked and I bought it. I didn't like that I can't pick it up at the Corsicana store when I live here in Corsicana and have to pay a delivery charge.

Roy was very helpful in finding the right piece for our bedroom.

Katy was very professional and helpful. We made a nice purchase during our first visit

Great job!

Jules was our sales person and she was AMAZING!

Katie helped us get a new living room set. She was super knowledgeable and friendly. I can't speak to the quality of the product yet as it has not been delivered but the shopping and purchasing experience was five stars.

Katy was very helpful and knowledgeable.

My husband and I went in today and we were met with smiles and helpful employees. Katy was very polite and knowledgeable. If you need a mattress or bedroom set, she’s your girl!

Great service! Super fast checkout.

Roy and his assistant manager took excellent care of my needs .They let me just lay on several different mattress styles to get a real good feel of how it would be to sleep on it They were knowledgeable but mostly they were polite and did not pressure me to buy one mattress over.another Thank you for a great and successful experience.

A+ service

Roy went out of his way to make me feel important and discuss my options!! He was awesome

I loved it, I felt right at home. When I got home, I called my daughter in Waco & told her about .the store there.

Great service and the people there were very knowledgeable and helpful!

Friendly staff, low pressure, great inventory!

Great service, great pricing, easiest furniture transaction ever!

Excellent service today, very helpful and friendly.

We had an awesome experience with Roy!!!! He answered all of our questions and listened to our wants and needs. He explained a lot about the mattress and which ones were better for you than others. We would go back and talk to him in a heart beat!!! Thank you brotha!!!

Awesome customer service

Roy was more than helpful with our new furniture purchase. We will definitely shop with him again and refer all family and friends. Thanks Roy, you were a pleasure to work! Very happy with your service and our purchase!

The staff was very patient with me because I take my time when it comes to big purchases. Everytime I go in to the store I am treated very well.

Our experience was very good and Jewels was very helpful with us picking out a small rocker recliner.

I had an outstanding experience at Ashley HomeStore, and a huge part of that was thanks to Roy Galicia, the sales manager. From the moment I walked in, Roy made me feel welcome and taken care of. He was incredibly knowledgeable, patient, and attentive to what I was looking for—never pushy, just genuinely helpful. Roy went above and beyond to make sure I got the best deal possible and that everything was just right with my purchase. He took the time to explain product options, answered all my questions, and made the entire process smooth and stress-free. You can tell he takes pride in his work and truly values customer satisfaction. If you’re shopping for furniture, I highly recommend stopping by Ashley HomeStore and asking for Roy Galicia—he’s the kind of professional you want helping you furnish your home.

I'm very happy with my purchase. The store manager was great and really solved a problem by going out of his way for me. When I need some other furniture - I will be back!!

Delivery was perfect on schedule

Great Staff! Roy helped me find exactly what I needed and wanted! Thank you!

Ashley sales person Katy Brown was a great help. She was professional, personable and knowledgeable. I like my selection and it was priced well. UPDATE: items ordered were delivered today! It looks great installed. The delivery men were quick, efficient, courteous and friendly. Thanks so much! I will be back as I settle into my new location.

Jewels was an absolute joy to be around! She was professional, knowledgeable and went above and beyond to assist us. She juggled multiple customers while still attending to us. We walked out the store with exactly what we wanted! Go in and ask for Jewels!!!! 💗

I am glad I decided to shop Ashley store ,Jewel was very helpful in my choice , will shop again there ,loved the service !

Katie, the sales lady ,was very knowledgeable of the products I was interested in. She help me in every way to select the right recliner for me and set up delivery of my new recliner. Ashley is #1 with me. Thank you Katie and Ashley in corsicana texas

Each time I come into this store, I am treated so well. Top-notch service! I have always been an Ashley fan and this store represents the Ashley name quite well! Thank you Ashley and the Corsicana store!

Very nice , They helped me out on what I wanted , they also have a lot of different financial help .. Acima is also available there . They have 50% some furniture.

Thank you so much. Your sales associate was so helpful and knowledgeable very professional.

Jewels Lockhart is the best! Very knowledgeable with furniture, colors with tone and texture flooring. Absolutely amazing! Would buy again from Jewels. Thanks!

Staff was very helpful and got everything I needed taken care of

While it may be nice in the showroom, it can also take about 4 months to get delivered. If they have it in the showroom it doesn't mean that they actually have it in a warehouse, or deliverable, so keep that in mind in doing any business with this company. If they were upfront about it, I'd probably still do business with them, but after this experience I'll go somewhere else.

Roy was the best salesman I’ve dealt with in years. Fast helpful and honest!!

I was very happy with the helpful, knowledgeable and low pressure sales representative (Miracle). She was a pleasure to work with. Delivery was arranged for immediately. A very smooth transaction with friendly folks.

The store sales person, jewels I believe in her name was really great I would give her five stars if that's your highest rating and because of her will probably return and purchase the living room set we're looking at.

The customer service was amazing and would definitely be back again

Talk to Roy and the beautiful ladies at Ashley Corsicana. He will make it work for you and your family. My mom is excited about her new recliner!

Inquired about an TV stand for my son. The one he picked out was a discontinued model. Roy happens to have one in floor for sale. Less than an hour it sits in my son’s living room.

Jewels was very helpful in helping us find a lift chair for my mother, would recommend her to anyone for their purchase

Our experience was one of courtesy, professionalism and complete mastery of their inventory. We definitely will be going back to get more furniture in the near future.

Bought a couch and loveseat. No high pressure sales. Let me take my time and get the ones that I think are going to be perfect for me. Ask for Katie she was fantastic!

The whole interaction at this store was absolutely wonderful. Everyone there was super friendly. Katy helped us right away. We needed a recliner for our elderly relative that would work for him. She found exactly what we needed and in our price range from the online catalog. She set up the delivery and we did the payment quick and easy. Would definitely recommend this store.

Was a great experience. Very helpful staff (Katy) and will definitely return for any additional purchases I need. Thank you!

Great experience! Jules was super knowledgeable and helpful!!

The sales team was helpful with ideas, color and pricing.

Order a week ago offer $2200 Worth of items and expect deliver of a bed so I can use at a new home.. being told my order can't be found or "still processing" yet no one can find my order a week later.. such a joke can't even get a refund or cancel as they can't find it.. ... Update my order was online and not this store.. thank you to the rep that replied they were able to direct me to # to get things fixed

Our sales person Katy Brown was very helpful,polite and professional we enjoyed having her help us thank you Katy.

Had a wonderful experience, the sales team was great and very helpful. Would recommend anyone to go visit them.

Chest damaged. Was replaced. Bed foundation was not delivered. Was told repeatedly by real person and Ashley AI refund to credit card would be made. Month later still waiting.

I had a great experience at Hashley’s.The salesperson was very helpful and found exactly what I was looking for.The delivery was fast and very efficient.All was a very good experience.

As always - fantastic and friendly service that goes alongside a great deal.

Your sales associate, Katy, was awesome! We would definitely ask for her again. The assistant Manager, was very helpful walking us through some technical difficulties. Great experience!

Our first visit was good. Our sales person Roy was very knowledgeable about the matress. I wish they had more affordable matress on display not just the high end ones. I left my info and was getting advertisement emails 3 & 4 per day. We decided to buy a matress, and they were the same price online as they were at the store. So we figured why not let Roy have his commission, and we could pick it up locally. I was shocked to see a $100 delivery charge, and that was just to get it to store. For that they should deliver to house and make the bed also.

Miracle did a great job the manager was very helpful! So friendly too!

Miracle, the salesclerk, was wonderful and very helpful. She made the chore of buying furniture fun and painless.

Awesome customer service, jewels was great

Miracle was awesome, she listened, offered solutions & ideas & has great people skills!

I was a great experience, Jewels, went out here way to help me!

Got a great, Black Friday deal! We were in and out in no time! Jewel was super sweet and informative. Will definitely be back!

The two staff working were very friendly, but one needed a little more training. We were there over 2 hours just to buy a couch.

Love this place and the staff! They all took turns running around and entertaining my son so that we could talk business and run over the numbers. They were all so very helpful and friendly. Highly recommend!

Roy at Corsicana was great. He helped us with our purchase and was very professional. We'll continue to shop at Ashley's for that reason.

Jewel is the employee who helped and she was excellent! Super kind and knowledgeable. We did not walk in intending to buy but purchased 2 items!

Just love Ashley's and the sales person Jewl's she is the best and helps with everything

Very easy to do business with.

In and out in under 30 minutes for a dining room set.

Great customer Service. Michelle helped me pick the right piece of furniture that fit my needs.

Jewels was very helpful and found me just what I was looking for in record time. It was a pleasure shopping at the Ashley Store in Corsicana.

Jewels was a great salesperson. She elaborated on all the items we looked at. She did a great job!!!

Jewel was wonderful.

Jewels was very helpful. She had great advice and knowledge of the furniture. She did a wonderful job & made our purchase very easy.

Thanks for your professionalism and knowledge.

Had a great experience, the manager Jewels was great very helpful and patient.

Canceled our order twice at the last minute after we rearranged our room. Didnt even inform us we had to call them. We've been sleeping on a broken bedframe for weeks.Will be getting a refund and going somewhere else. If you use Ashley furniture at least around here don't get delivery.

The staff were incredible and very helpful . We will definitely be going back for any future furniture needs .

Jewel and roy were very helpful in getting us our products. Excellent team. Thank you

Relaxing and enjoyable visit. No pressure.

Wonderful, quick and very knowledgeable

The customer service in the store was wonderful but although we were assured our order would be complete and in the warehouse by 6/28th, it's still trickling in. Major frustration and inconvenience. I've been in a house without a bed for a month and we've been without living room sofas just as long...HOPING we'll really get the last of the order by 7/27th which is the latest revised delivery date.🤞

Great customer service, will buy other items from this store as needed.

Great experience and helpful salesperson!

Very clean store, large variety on furniture, high quality furniture & Jewels helped me out & was very friendly & professional. Recommend anyone who is looking for new furniture.

We recently visited Ashley’s in Corsicana and had an outstanding experience! We found exactly what we wanted in this beautiful store . Roy, the GSM was very professional and knowledgeable in a calm , friendly manner. We were very appreciative that he explained in depth how their extended warranty is truly superior to many other furniture retailers…plus you actually receive that in writing vs. just hearing promises. We were grateful for his help and even arranged for delivery that will fit perfectly with the schedule we needed. We will definitely continue to shop here for any other furniture & furnishings we have in the future! Thanks again, Roy!

Very good experience. ROY very helpful and professional. Transaction went very smoothly. Store was very nice . Thank you

I met the most wonderful sales representative. Mrs. Jewels, please give this representative a pay raise. Mrs. Jewels helped me get the all 5he furniture I needed to start my life over. Recently divorced, I'm starting from the ground floor. Courteous, intelligent, patient and witty, she was a god send. Thank you for all that you did to help with my dilemma and to move forward in my new beginning. Five stars to Ashley Furniture for having an amazing employee.

Fantastic customer service. Jewels was so kind, helpful and patient while I looked around the store and changed my mind a million times.

Roy was such a great help made the whole experience pleasant.

Great experience. Manger was extremely helpful

Very helpful,polite and friendly

When I placed my order for furniture, I was clear with the sales representative that the delivery drivers needed to take away my old bed. I was assured that that would not be a problem. The delivery drivers have informed me that they will not take away my bed, because it has some blood stains on it. A customer service representative contacted me to explain Ashley‘s policy to me. I maintain that that policy should’ve been explained to me when I made the purchase because I was very clear that I would not be able to place the order for furniture unless they took my old furniture away because I had no space In which store it. I will never do business with a dishonest company, and I will no longer do business with Ashley Furniture.

Very friendly and Jewel was so very helpful and patient while I made my selection.

Jewel is a fantastic sales rep. She was a great help to us.

Very helpful in assisting us to make our selection.

Jewels was extremely helpful and friendly.

Jewell was amazing highly recommend her. I went in to purchase a mattress unfortunately I did not proceed with the purchase due to them no longer having the option for at store pickup. I definitely don't want to pay $100 for the delivery fee just for a mattress ☹️ I purchased my dinning set, my living room set and my kids bedroom sets and every single time I was able to pick up. Just a little disappointed with the no option of store pick up any more.

The manager Roy is awesome and very helpful will go back again

Roy is a great guy, honest and professional!

Ivan was great and found the exact items I was looking for without any hassles!

Service was good. Chairs delivered on time.

Purchased our bed frame and living room set today in corsicana location. The store has a great staff and lots of high quality and beautiful piece of furniture displayed inside the store,Jewel is the one who assisted and walked us thru every details of the purchase. I'm happy that jewel is not too pushy, and not neglectful to us during the time we ask that we want to just look around. I will update this review once the furniture is delivered. **update** The furniture has been delivered it almost 2 months now and we absolutely love it.The delivery guys has carefully brought the furniture to our house set up and install the couches to where we want it. Overall great experience from this store and will buy again from them.

Ashley, the sales representative was very helpful.

Jewel was amazing with helping us pick out furniture for my 89 year old mother in law’s assisted living unit. She was absolutely wonderful and we will buy from Jewel again.

Great service and a lot of great information provided by Roy.

Ivan was a great guy to be around up there. He was absolutely focused on all of my concerns about my back and what I was looking for.

Our experience with Jewells was awesome! She really knows her stuff. We couldn't have asked for a better sales person! I'd recommend her to anybody who is looking for furniture. Thanks again for all of your efforts and expertise!

Great experience! We dealt with Roy the manager and it was a pleasure doing business and meeting him! Very professional and accommodating no pressure to purchase anything.. we will. be back. Very impressed with the inventory and selection.

Jewels was the best! She helped me find exactly what I was looking for.

Roy was very friendly, knowledgeable, and patient explaining everything we wanted to know about the living room sets we looked at. We ended up buying the first one he showed us, and look forward to its delivery.

Let me just say, Roy could sell you a stick. He did an amazing job sharing information on what we were shopping for and definitely making sure it met our needs! Definitely recommend!

Very good, very fast, and very helpful. I was in and out and I loved it

great folks very helpful

Jewels was AWESOME to work with!! We were able to purchase our sofa from here.

I was treated with respect and Jewels was very helpful

Awesome selection and Jewels was su h a great help in getting what we needed. Much to choose from and so many options. What a grat time and special purchases. Made our day!

Jewel was the best salesperson! She helped us pick the perfect furniture without any pressure. The delivery guys were very respectful and got everything set up without a problem. Thank you for helping us redecorate!

Originally it was irritating that store would not answer the phone and I had to blindly go to store to see if they had the product that I was interested in purchasing. But glad I went. Ivan the sales guy was great. Got better than we were looking at and checkout was a breeze. Thx Ivan and Corsicana.

I was very pleased with the caring attention I received. A wonderful experience!

Juls was wonderful! She answered all our questions and helped us make our purchase! Can’t wait to get our new purchase!

Really appreciate Roy’s help on purchasing our new furniture. He made it really enjoyable experience. Thanks Roy!!!!

Great service and customer support. Ashley was great. Guided me on a couple of issues that I was not sure of which helped me a lot. Her knowledge and experience was invaluable. I will shop here again soon.

Great customer service Workers were very helpful I will be coming back!

Jewels is superb at what she does. She made sure we were totally satisfied with what we chose. We will definitely go back to see her whenever we need something new for the house thank you very much Jewels!!!!

appreciated the attention to detail

Customer service was great, need more help had to wait awhile, however once I was seen everything went well.

Ivan was awesome. He listened to us and was very professional

Totally pleased with this purchase, from the sale to the delivery, couldn't ask for better

Very friendly and helpful

Jewell was very helpful in helping us to find the couch we really wanted. She was also very friendly. The only complaint is the price of furniture these days. I'm sure Ashley's is competitive with other retail stores, but I was blown away at the prices in general.

AWESOME

Ivan, my sales person, and his supervisor Roy were extremely personable and helpful. I was there 3 times in 2 days and each time they walked with me trying to help me make the best decision for my needs and my space. The purchasing process was easy and the price was reasonable. I can’t wait for my delivery! I would highly recommend anyone to go visit this location.

Very good service

My first time at Ashley Furniture; very impressed with the courteous attitude and inventory. I came to look and left with a new bedroom. Thank you Mr. Roy Galicia, best experience ever.

Staff at Ashley's Furniture is very friendly and helpful! Great overall experience!

Very helpful and took the time to find out exactly what I was wanting in a couch.

Stopped by to look at mattresses and found an awesome deal with a friendly and helpful staff! I definitely recommend this location for your furniture and bedding needs!

Jewels Lockhart was a rock star during the purchase of our bed. Wonderful personality and knows her business very well. Very professional young lady. Impressive.

We had the best experience, our salesman was Roy Galicia at the Corsicana store. He was extremely knowledgeable and took time to explain the products we were looking at. We ended up purchasing a split king bed and 2 recliners. Also am going to buy a third mattress tomorrow. A very satisfied customer and will buy there again.

Great customer experience with Roy at the Corsicana store

Showroom was beautifully put together, Roy Galicia took the time to listen to what we were looking for and directed us to the perfect set of recliners. Will refer this store to anyone that is looking for furniture. Perfect shopping experience.

Me and my son had the pleasure of working with the young lady by the name of Jules. I came in to ge a bed frame replacement for my bed. She was very nice very nice sales rep. She was very patient very honest with us and because of her, I will be doing business there again. Thank you so much Jules, for all that you do.

Fast, convenient and Jewels our sales associate was fantastic!!

Roy met us at the door and proceeded to take efficient, cordial care of our requests, concerns and helped us make an informed purchase of our new dining room table. An excellent, low pressure, helpful experience.

Mgr very attentive but not pushy. Roy. He was very pt.

Worst purchase of my life ordered bed and it’s completely defective piece as you can see in the pictures, denying to return the bed called customer service and hang up on me I would never shop at Ashley again if there were 0 star I would not even give zero , rather drive to Nebraska with better customer service

They are great people, really helped me out with what I needed, got me what I wanted and got me a delivery date that was perfect! Thanks guys!!!

Very understanding willing and did helped me.

Roy wads very helpful explained everything and we were on our way after buying a beautiful sofa

Jewels meet me at the front door and asked what was I looking for. I told her and she took me to that area, told me about the items and let me know about the sales and discounts. She was patient and helpful. I applied for credit with her assistance and was approved. She look on line and found what I wanted. I was approved so she helped to ordered what I wanted then we completed the sale and I can’t wait until my item are brought to my home. Thanks

Very friendly staff. I was able to find what I was looking for in no time.

Always good. Very professional atmosphere. Great set up Of furniture.

My wife and I purchased a new split king. Faye was extremely helpful and informative

Very easy and clean transaction from start to finish. Great job and I really like being able to shop locally. Roy took good care of us!!!!

Outstanding customer service. Roy went above and beyond to take care of our needs. Wonderful shopping experience. Thanks to Roy and staff. We'll done.

I gave this Ashley Store a 5 because of their excellent service and affordable prices on quality furniture.

They were helpful with being pushy. They were so friendly and kind. Enjoyed doing business with them!

My salesperson Jewels was helpful in assisting me and explained everything very well. Excellent customer service thank you Jewels!!

Faye was very nice,helpful and concerned about what I wanted and needed. She took extra time to make sure I was getting the quality of furniture that I was looking for!

Staff was very helpful in helping me with a recliner. A pleasant experience

Jewels was very helpful, knowledgeable and professional. She is very well prepared to discuss the value of their inventory.

Good quality furniture. Prices could be lower, but options are limited in Corsicana. I love my sofa and loveseat, though.

Neat showroom. The staff was friendly and courteous.

Jules was so amazing, that even though we went with a Saatva mattress and frame, we still went back and purchased the pillows and matress cover. Stop in and see her if you need to get fitted for a new bed.

We were welcomed into the store as soon as we entered an escorted to exactly what we were looking for.

Faye was great help.

Extraordinary experience thanks to Faye and Roy.

Very helpful in the purchase of our new couch and chair.

Roy and Faye were phenomenal!! Best Ashley store I have ever visited! So kind and hospitable. It was very nice and clean as well. Appreciated the candor of both Roy and Faye. We will be back to buy more!!

(Translated by Google) A great service and attention I recommend it (Original) Un grande servicio y atención lo recomiendo

It's a great place to do business and the people were helpful and very friendly I enjoyed my experience very much'

Jewels ways so sweet and friendly! She helped me find exactly what I need and for a killer deal as well! I couldn’t be happier with the customer service I received from Jewels and her team.

Jewel and Roy ere very attentive and a pleasure to work with. We made a great deal got exactly what we wanted and financing was a breeze. I highly recommend Ashley's for your furniture needs, great selection of quality furniture.

Had the best shopping experience at Ashley store Corsicana. Roy was an excellent sales person and helped us meet our needs. Highly recommend

Jewels was great!! Thank you!!!

The manager was so nice and helpful he helped us choose what was best for our needs my husband is disabled he understood I would highly recommend them

Faye was awesome

Our experience was amazing! My wife and I really loved how we were treated. Customer service is 5/5! We were greeted with a bright smile and all the information we needed was provided! Sales and discounts as well! Shout out to Ms. Faye Bahrami who helped us thru the entire process; she’s an awesome human being.

Jewels at the Corsicana locations was very helpful and created the opportunity for me to get everything I needed at a great price.

I worked with Faye and had a great experience. She helped me find a great sectional for a great price. Also one that was very comfortable for my height. She knows what she is doing. She was great to talk to during the whole process, very kind, and very knowledgeable. I highly recommend you speaking with her for all of your furniture needs. Thank you!

Very nice n knowledgeable salesperson

Jewels was amazing. She took a great deal of time helping us select the right recliner chairs. She was kind and professional. Thank you!

We were very pleased with the sales person and her information . We felt special with her courteous approach and informative information.

Very friendly and helpful. I enjoyed the shopping experience.

Friendly. Great service. No pressure

Jewels was awesome she helped my wife check things out while visiting the store.

Did a very good job help with my bed I wanted and great job 👍

Very professional. Ànswered questions and knowledgeable of product.

Enjoyed the excellent customer service from Mrs Faye the sales representative. Also I enjoyed them matching the ad sales price to make sure you save while you are getting exactly what you need for your home.

Jewel was Great! So patient….

Jewels took good care of us. Good selection of furniture.

They work well as a team

Excellent customer service. Faye, Roy and Sarah were all very knowledgeable and helpful and guided me through a successful sale.

Great experience, could not have had better attention to customer service and Roy went above and beyond!!!

Great service. Found everything I needed quick and easy. The staff was amazing.

I was super impressed by Roy’s knowledge. Very helpful and accommodating. From beginning to end Top Notch Service!

The sales people there were very helpful and polite. Will be shopping there again.

Great customer service. my wife and I had our two kids with us, and the supervisor kept them both entertained while we searched for furniture 👍

The young lady that worked with us was amazing! If you go to Corsicana Ashley's Furniture ask for Jewels. We have not received our purchase, so I can't comment on the quality yet...

Nice and helpful staff, went in to buy a dining table was very fast was in and out in about 30 mins!

Jewels was very helpful and informative. Took her time with me and answered all my questions.

We went about 7:30 to look at a piece of furniture and closing time was 8. We tried to leave and come back another time to purchase as we found what we were looking for. Roy was so kind and said he was in no hurry to close. Very willing to stay after hours to finish the sale. Our experience with him was very superb. We will go back for other needs when there is other furniture we may want. Very excellent shopping experience. Thank you.

Very courteous and helpful with purchase

Roy was very nice and helpful and explained everything to me were I understand everything I really appreciated that

We enjoyed shopping with Jewels and plan on returning soon to purchase our bed

Most uncomfortable sofa i have ever owned. As time goes by it gets worse.. will never buy from ASHLEY AGAIN ❤

The ladies there were a great help today , to help us solve our problem ! I told my girlfriend No we don’t need anything ! Well my fault ! I talk her into a coffee to match our end tables ! Can’t wait to see it ! Thank you ladies for great service

We had great help wile in the store

We had great service

The staff was excellent. A shout out to Faith (corsicana location), she was helpful and very knowledgeable.

The selection of love seats was good, sales staff was short of personnel but Jewels did a good job going between customers. I was pleased with the sale just very disappointed in the time it takes to deliver my purchase.

Great experience hope to do business with you down the road

Very nice store and quality furniture people are willing to help you but don’t follow you around

Not very friendly and way over priced

While the furniture is ok, they got their start from rental purchase beginnings with Aaron’s Rental Purchase and college dorm furniture. The comfort hasn’t traveled far from that position and customer service when servicing the warranty is anything but efficient. We’ve bought a set of sofa love and the cushions have collapsed, the decorative cover on an arm has come loose and it’s simply not comfortable even after a breakin period. We’ve been trying for nearly six months to get the set replaced. Parts will be to us any day as we are in month 7 of the request to replace! Not at all happy and should have shopped at Dillard.

Nice

Ordered a bed in February, still have not received it. No phone call from the store. I have call them, they told me it would be here in August. No word. Paid over 1k plus delivery. This is the second time I ordered the bed. First time it was damaged. I have been waiting for my bed for over a year.

Very helpful and great customer service

Friendly knowledgeable staff. Great showroom.

Ordered a month ago, was told that someone would call every two weeks with update, received on call about some blankets I had ordered with a mattress and a king size bed. I still have nt heard anything from these ppl. Ordered a leather sofa set and recliners and had no problems. But, not sure what’s going on…in a time like this the best way to keep your customers is through effective communication.

The employees were nice enough but the mattress I wanted wasn't in stock. Then after testing every mattress in the entire store, I picked the one and only mattress that was a display only, not for sale. Why would you have a mattress in a furniture store that's not for sale? Seriously, everything from the pictures on the walls to the knick knacks on the dressers are for sale in this store, but the one mattress I wanted wasn't. Right.

I ordered a Twin bed and mattress on Apirl 6 and was told that it would be delivered to the store on April 12. I called them and asked if my stuff was in and was told the mattress would be delivered on April 19. And on April 29 I was told it would be in on April 23. And then was told that it would be in on April 28 and delivered to my house on the 28th.And today the 28th I was told that they would deliver it on Saturday.

Bought furniture in January and it keeps getting pushed back for months and all they had to say was sorry we don't have it. Freaking ridiculous. Never going here again.

A fun and professional atmosphere. Very enjoyable. Especially talking to Roel Ramon.

Amazing store

I went to this store to shop for a bed. Very clean with positive vibes and the hospitality could not go unnoticed. The staff was very friendly and patient. Mr. Chris Sallee went above and beyond to help my wife and I get the bed that we needed. I recommend this store to all shopping for a great bed with the attitudes to match!!!

Love this place. Sara and ruby were awesome and raul and Jonathan were so sweet. They are what makes this place great to shop at.

Nothing we wanted in stock has to be ordered or shipped

Great experience!!!!

So I bought a couch on August 9th and they said due to Covid-19 the estimated delivery will be on September 16/23. When it was the date it was supposed to be delivered they didn’t even call me or anything. I had to call to check the status of my order and they told me it had to be pushed back another month due to Covid-19!! They didn’t even bother telling me at all I had to call!! So I waited a whole month again just to be told it was gonna be push back another few weeks! And again I had to call!! They don’t care about the customers at all whatsoever!! It took almost 4 months just to get my couch!! This is the worst place ever, I would not recommend this place to anybody, please save your time and money and take your business elsewhere if you really care about customer service, I wish I can give them no star at all.

I had a new house built and needed new living room furniture . July we went into the Corsicana store the staff was very helpful , I picked out couch two rocker recliners coffee table and end table , was told BECAUSE OF THE VIRUS they were backed up and deliver wouldn’t be until end of August which was perfect we would be in the house by than, At the end of Aug only my end table was in , Was told the rest would be in my Sept. The date comes and passes and no call from the store , I have to call them !!! Mean while we are sitting on lawn furniture in my living room , The couch and coffee table comes in the end of Sept , Again told BECAUSE OF THE VIRUS the two chairs will not be in until Oct 13 . Here it is the 14th NO CALL FROM THE STORE, I call them and now told they will not be in until Nov 12 th BECAUSE OF THE VIRUS , I about lost it ! So I paid for furniture that I don’t have for the last 4 months , This store is very bad with communicating , I will never do business with them again , which is a shame because I really like the furniture , I would have cancelled the order and gotten my money back but the chairs match the couch .Hopefully I get my chairs by the end of the year !

Very friendly people, nice furniture

Great Service

We have purchased several pieces of furniture and have been pleased with the workmanship and quality. The customer service is great and they do an excellent job of keeping you informed.

I bought twin beds a year ago from Ashley in Coriscana. The mattress are to small and all I have gotten is the run around about them. Manager said we will exchange them but had to wait for them to come in warehouse. Ever time I called back got different stories about the mattress. Then they close down because of COVID-19. Then I got a hold of a different Manager and got the same thing run around and then wait for the stores to open up. WON’T BUY ANOTHER THING FROM ASHLEY!!!!!

Good place

They make promises they can’t back up on delivers

(Translated by Google) Nice furniture! Very kind people! (Original) Bonitos muebles!🤩muy amables personas!

(Translated by Google) Very bad experience with the seller. And they sent me badly assembled furniture. And at the time of receiving them, I am missing the dresser that I had not bought yet that I had to reorder it and I already ordered it and they have not sent me anything yet. According to the seller, he said he had already placed the order. And call and there is no order for shipping. Very bad experience I don't buy anything again Aki. (Original) Muy mal experiencia con el vendedor. Y aparte me enviaron mal armados los muebles. Y al momento de recibirlos les falto el dresser ke no lo avía comprado ke tenía ke volver a ordenarlo y ya lo ordené y no me an enviado nada aún. Según el vendedor dijo ke ya había echo la orden. Y llame y no hay ninguna orden para envío. Muy mal experiencia. No vuelvo a comprar nada Aki.

when picking up my order the representatives although polite did not acknowledge us well.. the person who loaded us up was very personable. loved him

Crooks

Great selection and staff

Got my couch here.. And love it..love it..love it. Just wish they had a in stock store option. Had to wait 2 weeks for my couch but i am very happy i went here. The staff is nice and the store is loaded with nice Furniture (which if you buy, will have to be shipped in). Sucks, U cant just walk in and leave with a couch but it was worth the wait for me..

Great furniture

Very friendly and helpful.

Nice to have a furniture store in Corsicana. Good inventory for a smaller store and the employees are good to work with. Ordered several items and they came in earlier than anticipated. They helped me load everything and was on my way in 15-20 minutes. Note: Ashley's does a protection plan for items. If you don't use it, you get it back. That was a nice surprise, as I forgot about it! They can look it up for you, if you aren't sure if you have it!

My fiance and I were there yesterday and made our selection pretty quickly and Raul and the rest of the staff were very helpful in the transaction. We got home and realized it was going to be too close of a fit for comfort. No matter how many times I measured, I just couldn't get any more inches out of the space. I didn't want to risk it not being able to work with our living room, so I called Raul today and told him the issue. We went over a few options and I went back to the store and found a sectional that would work, with the layout that i wanted. They cancelled the original order and got me what i wanted with no hassle. Can't wait to get it. Will update once we recieve the product, but so far very pleased with the experience.

ramon was great & very helpful !!!

Ask for Roel!! Great buying experience!

Had a great experience with Kaden in the Corsicana store. He was very patient with my husband & I while we went back and forth on 2 couches. Customer service was great, I hope our new couches will be as good as the service we received in store!

Very honest and great!! Friendly personality!!

Nice friendly service. They had the table I was looking for.

Very attentive and very professional. Answered all my questions. Acted like I was the only customer in the store! Made my experience very pleasant!

Customer service was excellent. My budget was taken seriously too. Found a stationary recliner at clearance price. I will be back for my next purchase. Thank you Ashley for coming to Corsicana!

Great and friendly service was provided. Our associate,Kaden, patiently and professionally answered all of our questions more than enough. Really great first experience with Ashley Furniture and will definitely be back for any future needs!!

Excellent selection, knowledgeable , friendly staff, and a special thanks to Frank Allen for his patience in out selection process. Kudos.

The salesman was great!!!

Roel was very knowledgeable & took his time while we decided on our . Definitely will be back.

Becky was very kind and helpful! I was very satisfied with the furniture we selected.

Very professional salesman and very attractive furniture

Frank was amazing with his customer service, I would highly recommend him to any customer.

Great customer service!

Our sales representative was FABULOUS!!! He was extremely patient with my husband and I!! And to say least that couldn’t have been easy for Frank Allen which was the young man who helped us! Because of Frank we were happy to purchase from Ashley Furniture and will continue to purchase from Ashley!’ Thanks again to Frank Allen for all his hard work and patients!

Bryce Rhodes was very nice and very helpful. We plan on coming back. We will not receive furniture until middle of November, before Thanksgiving. Looking forward to many more experiences with y'all

Sales associate was very helpful and knowledgeable. She helped my girlfriend and I find exactly what we were wanting, while not pressuring us to close the sale like most other privately owned furniture stores. They even stayed an hour past closing in order to complete our transaction. This store also currently has a deal going on that when you purchase anything over $999 they give you a free vacation .Now my girlfriend and I have a free cruise to Cozumel! I was, and am, extremely satisfied with this experience.

Alyssa was very polite and well informative. Thank you for all your help. Keep it up, because you're doing a great job.

Great service and friendly staff! Alyssa was amazing and got us everything we needed for our new home!!

Thanks Frank for your help today👌😊Ask for him when you go to Ashley's in Corsicana great service!!!

Gary Rhodes was great, he answered everything to my satisfaction!

was immediately greeted by Frank Allen at the Corsicana store. Explained what I was looking for and quickly shown exactly what I needed. Had several choices to choose from. Very pleasant experience and completion of the order was quickly done. thank you Frank

Roel Ramon was a pleasure to work with. He wasn’t pushy at all like most salesman and was honest about all pricing . Will definitely use him for any purchases from this store

All employees were very helpful and friendly my experience was very good

Our sales rep Aylssa was very knowledgeable and gave us our space when needed but was always close by if we had any questions that needed to be answered. Our previous sofa and chair were from Ashley and lasted a really long time so there was no question purchasing their furniture again.

Beautiful store great selection of furniture and decor great staff too

Frank was very helpful!

Frank was AWESOME!! Very helpful and knowleglable!

I found exactly what I wanted. Very friendly staff!!

Just about the easiest shopping experience ever. Everyone was really nice and extra helpful.

Take customer service very seriously.

Frank was very helpful both times I purchased from him at Ashley in Corsicana. He helped me figure out what I needed and was so king and professional! We will definitely be back!

Thanks

This store saved the day! After buying a new sofa in College Station, we loaded it into the U-Haul for our move to Plano. The movers in Plano damaged the sofa badly getting it up to the apartment, where they could not get it thru the door, & damaged it some more getting it back down the stairs. The closest store owned by the BCS owners was Corsicana and they let us return the sofa there. We were able to pick out the love seat instead of the sofa and they even delivered the loveseat for an extra fee although we are well outside their normal delivery range. They went out of their way to find a solution (actually offered us multiple solutions) during a very hectic and stressful move for us. I cannot say enough about how kind and helpful the people at this Ashley were.

I only had a bed, dresser, TV stand, and 2 TV's when I moved to Corsicana, TX. I love shopping there to furnish my apartment, especially when they have sales!!! Thanks Roel for being very patient and helpful each time I've shopped there without being pushy!

Frank Allen was wonderful! He is so helpful and patient! We love all of our new furniture!

I met Reagan Smith who was very helpful and has absolutely GREAT PR skills. He is very personable. This was my first visit and your store is beautiful.

Everyone was very helpful. When I came in I didn’t really know what kind of bed to get. I figured I wanted a medium or firm mattress but I ended up getting a soft memory foam on Tim’s suggestion. Even though it was more expensive hopefully I made the right choice.

The customer service was good, I felt confortable talking to Roel about the financing and products. Definitely doing business for many years to come.

Frank was a great sales associate. He was very patient as I pondered back and forth and back and forth again over living room furniture. His was very helpful but not pushy (which is very nice when shopping). I would highly recommend Ashley Furniture in Corsicana and definitely suggest Frank as your associate.

Beautiful store! Katy was my sales person. Jewlz was the mgr. Both were very friendly, helpful and all around awesome!! Great experience!

Everyone one was so helpful & friendly! A great stress-free shopping experience.

Staff was very friendly and helpful!

I came in looking around and was greeted by a guy named Jacob, who was very helpful in answering all my questions I walked out knowing more about what I wanted and ways I could get it. Thank you Jacob

We had a nice experience visiting this new store. Everyone was really friendly and we never felt pressured by the salesman. They’re all easy to talk to and made it an overall pleasant visit. We will definitely be coming back to purchase a couple things from them!

The salesman Frank A. was a very nice guy to work with. Made the sale fast and easy. 20 minutes and out the door. Would recommend to my friends and family.

Great experience! Super helpful staff!

Jonathan was extremely helpful in my shopping experience. Even though he had a tenure of less than 2 weeks. I was very comfortable and in answering questions. Kadean the General Manager was awesome with also suggesting financing options. I will totally suggest this location to anyone that is in the market. Unforgettably awesome Shopping Experience!