Ashley Store Decatur, TX

Pamela helped us with our couch purchase and was extremely helpful and very knowledgeable. Process was fast and easy!

Adam was very informative and helpful in helping us after we decided which furniture we wanted to purchase.

Leeza and Skylar were so helpful and made the buying process so easy

Skyler was so attentive and helpful. Second time in the store and I was so impressed with how he went to lengths above and beyond to make sure we were happy. And extremely personable. Leeza was so sweet and we’re very pleased with our experience

Can't say enough about our interactions with the staff at the Decatur Ashley store. Big shout out to Adam who not only has been our furniture guy but is now our new neighbor. Love that they hire local people.

The guy helping us was nice and helpful, helped us 20 minutes before they closed with no attitude at all.

Pamela and the rest of the staff were great, friendly helpful and very knowledgeable about the furniture and very straight forward about the pricing

Charles an his Store Manager went above and beyond to help locate me a rocker Recliner that was oversized and big enough for my family they corresponded with me throughout the day and found me in the Best possible deal out the door price . Soso Grateful for them a there help. great Customer Service a they genuinely try to help there customers , so glad I reached out to them a that there in the Decatur Area to assist hard working people . I will buying my future furniture from these nice folks. Please go see them they will definitely find what your Looking for. Thank you guys again, Best Regards Scarlett Reed 👍👍👍

Thankfully we have a reputable furniture store in our town. Because of this, a drive to the metroplex is no longer a factor. This Ashley store offers plentiful selection and choices of styles! Skylar was our salesman. He was very attentive, helpful and polite. We will continue to do business here

The customer service was great. Skylar was very helpful and very respectful.

Loved working with Stephanie on my latest purchase. Easiest transaction ever! Great customer service!

When we went in the store we were politely greeted and asked what we were wanting to look at. The sales man took us to the area of mattresses and I explained to him what I had been looking at on line and from that he started showing us that mattress plus other mattresses that were compatible. The salesman was knowledgeable and gave us all the information we needed to make our decision without being rude or pushy. I would recommend this store highly.

The salesman was very helpful, polite, and patient with us. It was an enjoyable experience.

After going to different furniture stores with no luck I walked into Ashley, Decatur thinking I would just be looking and wouldn’t find anything right away. Billy helped me find the perfect couch and even helped entertain my kids while we finished the deal! Thanks Ashley, Decatur and Billy for all of your help!!

Great experience, friendly staff, sales lady was VERY good and helpful. Store manager worked with us on making purchase seamless.

Such a smooth and easy process- no hard sales tactics just great questions to ensure the right choice for our needs! Will be back!!

I had to drive 1 1/2 hours to come to this store, not because there is not an Ashley’s where I live, but because of their selection. They are much more willing to make a sale than my local store. I will definitely come to this store for my next furniture purchase

Had a wonderful experience! Skyler and company put me at ease immediately and helped me with a complicated rug project. Will send pics when it comes in!! Thank you!!

This store made my furniture shopping easy! Friendly and courteous staff!

Very nice store. Staff very helpful.

Great sales associate (Adam S)! Very helpful and knowledgeable. Appreciate time and respect in having to get new furniture for our home!

The store is really nice and clean. I bought a mattress. The staff are friendly and went above and beyond to help. I would definitely recommend.

Charlie, was a really professional sales rep and give us a really good deal. Thanks Charlie

The store was very nice and set up great. Charles Palmer was personable, knowledgable, easy to work with, and patient. He answered all my questions and was very helpful. I am excited about my new purchase!

I had wonderful experience

Skyler was very helpful.

Had a great experience shopping at this Ashley location. There was no pressure, just patience and helpful suggestions. And best of all, once a decision was made, I was quoted a significantly discounted price! A real win!

Great customer service and great furniture. Will continue working with them regularly.

Very knowledgeable and was helpful and not pushy at all. Enjoyed buying a new couch from them.

Salesman was great and helped us find exactly what we wanted.

Shout out to Skyler! He was very personable and easy to talk to. He helped us find the perfect living room set up for our new apartment and had great hospitality. I recommend checking out Ashley’s in Decatur, Tx. Ask for Skyler, he’s great with letting you explore on your own or give you ideas of what you’re looking for.

Charles was amazing and so helpful. I was in and out n less than 20 minutes, having already picked out the couch set I wanted online. And he saved me money!

My husband called and spoke with Pamela before we arrived at the beautiful Ashley Store. She greeted us and spent a lot of time with us listening to what we wanted in a mattress, then showing us several. She was patient and helpful. The whole process was easy.

Very polite, punctual, professional service.

Great service great product

Helpful and friendly staff. More than enough help getting me into the perfect bed set.

Charles Palmer was the first to greet us as we walked through the front door. He was very friendly and inquisitive on how he could help us. He answered all of questions for approximately an hour straight while mattress shopping, not getting flustered or pushy. Charles ultimately helped us find one in our price point that we ended up purchasing. Charles was very patient and helpful throughout the whole process. Thanks Charles!

amazing service! great people!! very willing to help

They were great ! Very helpful the beat costumer service

Very friendly and informative sales people. Easy to work with and answered all my questions regarding the products and financing. Very happy customer.

Very helpful and great to work with!

Salesman was knowledgeable and polite. Helped me pick out the right recliner in no time.

Pamela did a great job. Very friendly.

The store was technically closed, but they let me into Shop. They were very customer oriented and a pleasure to deal with.

Great staff and service. Pamela was very friendly and helpful!

Pamela and the staff at this location were fabulous! Pamela helped us find just what we needed and answered all of our questions. The order process was easy and the delivery is quick. Thank you Pamela!

Skyler was very informative and knowledgeable. The store is very well organized and clean.

Really enjoyed working with Pamela she gave great customer service

Excellent service and salesperson was so helpful in helping me find what I needed. Will definitely return to this store!!

Great experience, showed us exactly what we were looking for with no pressure to buy. Skyler was amazing!!

Skyler was great to work with very informative.Got me.A great price will be back again

I only went in for sheets, but I was so impressed that I plan on going back when it's time for new furniture.

Pam was outstanding and helped me with getting set up with everything! If you need furniture…Pam is the best!

Very nice staff. They helped my 90 yr old mom select a recliner and made sure she was comfortable while I completed the sale. The salesman helped her through the store and then to our car. Thanks

Pam was awesome! She helped us pick out a new bedroom set and mattress. Highly recommend both Ashley furniture and Pam in Decatur.

We recently bought a mattress and frame from Billy. It was the most pleasurable experience and he was extremely knowledgeable! He made the task easy and fun! Will definitely come back for any other needs!

Love love love this Ashley Furniture location in Decatur, TX. We had the pleasure of working with Adam who was the ABSOLUTE BEST. Very patient, listened to everything we had to say, asked us what we were looking for and what our preferences were right off the bat and answered our 1,000 questions we had. We truly had the best experience with him and the other staff. Would not recommend any other place!

Enjoyed my furniture shopping today. Everybody was friendly, informative, and pleasant. A nice addition to Decatur.

Great experience ! Everyone were very helpful and explained everything in detail.

An excellent experience yesterday at Ashley Furniture in Decatur. Saleswoman Pamela was great! Thanks to her and the staff.

Skyler was a great help in selecting just the right mattress for us. He gave detailed information about the different mattresses which helped us make the right choice. Very personable and friendly. Would highly recommend this store in Decatur.

I found Ashley’s to be very helpful and friendly. Adam answered all my questions and when he wasn’t sure, he was able find someone that knew. I went back a few days later and they didn’t hover. Once I made my decision, all went well. I’m happy with my purchase!

Katie was awesome! She made numerous suggestions. She helped us to make our final selections. We were very satisfied!

Thank you Katie! You’re the best! So professional great customer service!

Excellent customer service - did not feel pressured and that was NICE Thank you!

Skyler was a great help right from the start! We had lots of questions and went in a few different directions, but it was never a problem for him. We ended up getting bar stools, a TV stand,and an outdoor patio set that day. We will definitely be back when we need more pieces. Thanks again Skyler!

Excellent service and great prices. Would go back anytime. Thanks so much!

Good service

Great customer service very patient and professional. Definitely will be back!!!!

Great service

My lovely new furniture arrived today. I'm very pleased with Ashley in Decatur and my salesperson Pamela Lambert.

Walked right in had what we wanted . Very clean and helpful/ friendly sales person. We were satisfied!

Sales people go above and beyond to make sure you get exactly what you want. They take their time with you and do not rush you or pressure you to buy anything. It is always a pleasure to stop by and shop at the Ashley store in Decatur! Their delivery people are super courteous and show up on time also. They are just a pleasure to do business with 😄

So glad we have a furniture store close by. Customer service was excellent.

Skyler was excellent in tailoring suggestions based upon our preferences. We enjoyed the unpressured approach from all of the folks on staff. We highly recommend doing business with Ashley Furniture in Decatur.

Loved Pamela. Very helpful

We had the best experience with Pamela and team. Will definitely be back in the future

These people at Ashley's in Decatur go beyond d help. They are knowledgeable friendly and helpful the furniture makes your house look great. A special tha is to Ryan and I give them 5 stars

I really like the time you spent with me and how patient you were with me! I appreciate you being able to make a better deal for me because of paying cash. I ask that The Lord Bless The Store!

We had the absolute pleasure of working with Skyler today and we enjoyed our experience. Skyler was very friendly and helpful and very patient while we changed our minds a few times. Also, Ryan was helpful and insightful with the furniture lines and colors to help us along in the decision making process. Would highly recommend this store. The staff is great!

All staffs are very friendly and helpful, Ashley’s in Decatur has various options of your choices, I recommend to visit this store I’m sure you will attracted to their hospitality and end up buying something.

Attentive to the things I wanted and worked to help me. Friendly and patient while I looked. Thanks!

Adam Creed was wonderful to work with at the Ashley store in Decatur. He was very knowledgeable about the couches we were interested in and was patient and not pushy when it came time for us to make a decision. Overall great experience! Ask for Adam!

Fabulous store! The furniture is beautiful and well made. The prices are very fair IMO! Pamela helped us find pieces for our new home and she was a professional and fun! Highly recommend anyone who lives in or around Decatur.

Decent furniture. Saleslady was very helpful and nice. Had a good experience

This place is really awesome and they will cut you good deals on great products very helpful people

Pamela is very professional knowledgeable polite friendly and easy to work with

Great and Skyler was helpful and not pushy. I wil be returning

Skyler helped us out with our purchase today at the Decatur Ashley furniture store. Great experience start to finish. He was very knowledgeable about the furniture items and mattresses that we looked at. Everyone in the store was super friendly. Thank you!

Adam was great!!

Beautiful furniture and very nice helpful staff Very convenient being in Decatur I would highly recommend this store for your home furniture needs

Skyler was helpful, walked us through the whole process and answered all our questions

Awesome and great staff

Super nice store.I was greeted when I entered by Skylar very knowledgeable let me browse around found what I wanted finished the purchase set up delivery date very good experience!!

Shopping at Ashley was great. Skyler was very knowledgeable and helpful. Financing was painless. Just hate that it takes 2 weeks to get my new bed, but that is beyond their control

Great service. Appreciate Skylar's guidance with the purchase of mattress.

Went in about a month ago during their Grand Opening, just to get some ideas on furniture. We were met by Skylar who was very professional and helpful! Skylar provided us with pricing information, product information and helped us in making choices. We went back about a month later to make a purchase and Skylar remembered us and still had all the information from our previous visit! The Decatur Ashley showroom is laid out wonderfully and they have a really nice selection. It’s great to have a furniture store this close, right here in Wise County, and not have to go to the DFW area to buy furniture. We ended up buying not only living room furniture, but a dining room set and also bedroom furniture with all the bedding and rugs too!

Pamela was amazing and understood what i really wanted regarding furniture.

Skyler was great! Very knowledgeable and friendly. No pressure to feel like you had to buy something if you walked in the store. The entire experience was great. When I get ready to replace the rest of my furniture, that’s where I’ll be going. Thank you!

Katie was the best! She helped me so much!

Love the store and very nice folks

Pamela was amazing to work with and made buying our new mattress a breeze!

Very nice and friendly employees at this location Come browse around, you may fall in love with decor or furniture

Skyler did an amazing job helping us find what we needed for our new home. He was really helpful and professional.

Super friendly staff! Our sales person,Skyler was extremely help and knowledgeable. Took his time to explain all aspects and differences of mattresses to us.

Pamela was very helpful and very informative made us feel very welcomed

Very happy with all the living room furniture I ordered. Billy Bells was great and patient with my indecision. Helped me with other suggestions and options until I found exactly what I wanted.

Sales people helped alot. And are not super pushy

Very helpful!

I had a great experience today placing an order over the phone with Skylar from the Decatur, TX. store he was very professional & helpful with my purchase of a loveseat for my granddaughter from long distance he answered all of our questions & made sure everything was set up for a delivery to her 3rd floor apartment. 5 stars for Decatur store & Skylar.

I like their selections.

I just bought a new couch and love seat from Ashley. The store was clean, great selection, friendly employees. Pamela and Ryan helped me on this trip and were very knowledgeable, pleasant, patient and fun! Great experience, would recommend.

Awesome team... Billy Bell was very helpful.

Pamela was very knowledgeable and helpful while we browsed the entire store.

Great options for furniture and accessories. Great sales people. Skyler is fantastic.

We had a wonderful experience shopping for a kitchen table and chairs. There were plenty of options and found just what we wanted. Great professional service and easy to schedule delivery.

Great help and friendly employees. Billy Bell helped us pick out a bed and was very knowledgeable on the process.

When we(me and my husband) were shopping at Ashley store in Decatur, it was wonderful. But things turned around quickly after that. They told me furniture will be delivered within 2weeks. Then it came 3 weeks later. That’s fine, it can be happen, I understand. Then I noticed one of the rug didn’t came. I ordered two rugs. I contacted store and a lady told me it won’t be here sometime in June. (Which means more than a month later) Because factory gonna discontinue this rug. And asking “Is that ok with you?” No, of course not! Would it be nice if they told me before I ordered. I asked for refund, lady said refund will be only possible within 72 hours after purchase. Well, your store didn’t/couldn’t deliver what you promised! It’s not my fault or responsibility that rug is not at my home. What the heck!!! Anyway, since I didn’t want to waiting for over a month to get my rug, they said I could come and get a displayed one. I said “I paid for a new rug and you told me to get a used one?” A lady said it wasn’t a used one. Just displayed. Yes, displayed on the store floor that all customers were walked on. That’s not new! That’s what it called “used”. Don’t play words with me! I was furious. Then she said she is gonna check with manager and call me back. She called me back few minutes later and told me that they checked their inventory and found a new one. (Really? All of sudden?) Me and my husband went to Ashley store. They were ready for us. I looked at a rug which wrapped with thin plastic vinyl, and I asked. “Is this a new one?” (A guy who was sailing furniture to us was there. He was very kind and helpful. ) I heard a lady said “yes” from behind him. But at the same time, sales man said “No, it was displayed one. We had two, so I picked the more clean one and it has been throughly cleaned and ready to go. We are very sorry about this.” He apologized few more times. We took that rug. Not because we are stupid to believe it was new, but because that guy was honest and sincerely apologized. But we are never going back to Ashley store In Decatur ever! I do not appreciate the way they handle their business and I hate lairs. Do not treat your customers as if they are stupid. If you must lie, put some effort! At least try to make it believable. Oh, by the way, my dining table has a missing part. Delivery guys couldn’t finished assembling. They said they will send technician to fix this problem and I am still waiting. It has been more than 24 to 48 hours for sure! Another lie. I am done with this place. I gave a one star because there is no negative stars.

Panela was absolutely amazing and help me finally decide on a sofa, rug and a bedroom set. Fast and easy process.

Skyler (salesman) was exceptional and answered our many, many questions regarding our furniture purchase. Great experience and hopefully more purchases in our future!! Thank you Ashley Furniture!

Pamala at the Decatur TX was very helpful in assisting us with the selection of our living room sectional. Very pleasant experience.

Ashley Furniture store in Decatur is a great store. Plenty of furniture options. With all the options, it took us awhile to choose the furniture we wanted. The sales people spent time with us and showing us many options. We will be back next time we need furniture.

Angela was helpful and the whole process went smoothly. Delivery was well coordinated and on time. We’re very happy with our new living room set!

Excellent and friendly service, Katie was a great help to me in making my selection and finding discounts

So glad to be able to shop high quality furniture at regular store prices. Always before, my only options seemed to be rental companies where prices are much higher. Skyler & Ashlyn got me all taken care of very quickly & efficiently. The price was great, the payments are ridiculously low, getting credit & also discounts was so simple! I was particularly attracted to their patio furniture, but I don't have a patio, so I'll just tell you: Go in & look! Everyone was both friendly & professional. 5 stars!!!

Just bought a new mattress at Decatur’s new Ashley Furniture Store! Great service, helpful salesman, super selection! Very impressed!

Excellent help and sales people very knowledgeable of their products.

Beautiful store! All the staff were very friendly. Our sales person, Tyler, was knowledgeable and very helpful!! Overall a wonderful experience!

Stopped in an hour before close due to work and was greeted as soon as I walked through the door by a gentleman named Tyler. He was phenomenal; showed me everything I was looking for and explained everything clearly. Left with what I came in for and I'll be back soon to get more thanks to his great customer service skills. If you stop by, ask for him!

Pam is EXCELLENT. Has all the answers and set me up with exactly what I needed. Will be back for more

Good furniture, good deals, clean store, amazing salespeople. Finally, yippee.

Beautiful showroom and friendly staff. After two years of my wife wanting new furniture but being unable to make her mind up if finally happened and thank God:) Happy to have a nice place like this here in Decatur with great products and a willingness to negotiate on price.

Excellent selection & service

Great service and upcoming delivery. Shop local.

The most wonderful sales people, payment plans, and excellent quality furniture. So happy.

B. Bell was super helpful. I am so happy Ashley's is now in Decatur Texas! Great store, staff were all helpful. Happy shopping folks! It's dangerous store for me to fall in love with. I don't have a shoe fetish, I love decor!

Beautiful store and Friendly people!! Great furniture at great prices !! Highly recommend !!

Very friendly staff, they will help you find incredible quality furniture at a great price! Check them out, you will not be disappointed 😃

This store is awesome! The salespeople are respectful and knowledgeable. The merchandise is high quality and trending. The manager Ryan, will cut you a deal that you can't turn down, and no interest for up to 80 months. Say hey to him as you walk in! No credit is even OK! AmazedAnimal