Ashley Fort Worth, TX
Great style doesn't have to be expensive! Ashley cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Fort Worth, Texas at a price that other companies cannot compete with. Ashley has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us on City Lake Blvd, next to Costco. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Our salesperson, Nikole Franklin, not only lied to us to get the sale, she kept a line of credit open in our name without our consent for a month with charges pending for an order we cancelled. She admitted to blatantly lying to us in a recorded call, and then texted us that she would cancel the order on May 6th. We have never heard from her, no manager will call us back, a salesperson pretended to be a manager when we went up there and said he would have someone call us to cancel the order, and now (3 weeks later) we're getting billed for a cancelled order. I called corporate and was told to call the bank, I called the bank and they said we would have to dispute the charges because Ashley's had never cancelled the order. Which we are doing, but please stay far away from this store. I have never seen anything run this way, it's appalling. Nikole Franklin and the employee who impersonated the manager should be fired.
We order furniture in January and was told we would have it in March and still nothing can’t even get anyone to call us back.Bad communication and customer service 😡
Thomas the salesman was great! Very pleasant and efficient.
Had such an amazing experience the sales person (Charlie) really helped me out the entire time showing me multiple items in the store!