Ashley Store | Humble, TX 77338

Bought a couch and financed half of it . They said come here every two weeks and make the payments. Down payment of half of total amount done(1k) . When It was not deleivered on the agreed date , realized later on second visit at store reason it hasn’t been delivered, ……..it wouldn’t be delivered till it is fully paid. Totally different what was agreed at the stores at the day of first visit and like I said half paid . Also was a big Surprise charged close 300 bucks to deliver it. I feel bad for not having the promises delivered. My wife and teenager daughter witnessed all of it. I asked to refund me and let’s see if money comes back to my account.

Awesome experience and great help

We felt stalked by Ishmel. I told him that we were just looking at the time and he would be the first one that we talk to if there was something we needed. He followed us around the store almost in a creepy fashion and approached again very aggressively. We walked out the store and spent our $3,500 elsewhere.

The variety and selection in this store is excellent. The sales staff are very personable.

very helpful and took the time.

Helpful but not pushy, good selection and prices.

Great, easy, quick purchase.

Pleasant shopping experience. We didn’t anticipate purchasing anything from Ashley as we had the store and item we planned on buying from in mind. Just went in to see what Ashley had on display before making the initial purchase from the other furniture store since they were close n proximity. Turned out we found a sectional we liked and didn’t make it to the other store. The salesman was great with showing up different price options based on the setup of the sectional. Offered a nice discount to secure the deal & explained the policy of returning if there’s an issue with the selection as far as fitment in the area. That made us feel more comfortable with making the buy so we closed on the deal as it’s a win win situation. If it fits well great. We have a comfortable stylish piece. If not we get refunded to purchase something else. The extended warranty option was a plus as well.

Great clean store. Didn’t feel like I had a shadow as I was followed around, but. Gary was always close by to answer any questions. Walked out with a nice new sectional and ottoman!! Great friendly staff!!!