Ashley Store Killeen, TX (Imperial)

Keith, and Kisha were both extremely helpful. Kisha answered all of my financial questions and had answers for every one with GREAT advice. She was truly amazing! Keith gave us plenty of options. He was very professional and gave us great options tailored to me and my husbsnds lifestyle at home, keith was great! Overall both had beautiful personalities and both were extremely helpful in both categories. 10/10 recommend working with them both with any questions you have. They are a great team!

Amber was beyond helpful through our entire buying process! She helped us move around all kinds of furniture to find what we wanted. Would highly recommend you come see her if you’re in the market!

John and Rosie were the best. They made sure the furniture was placed where I wanted it. They also gave great suggestions on placing furniture. Very professional guys. Friendly and helpful. Showed up on time as promised.

John and Rossie were great, they delivered and assembled quickly and very friendly. They even noticed one piece of the furniture was not assembled good and took and back and started the return/exchange process.

What a Great experience. Wendy was extremely helpful helping us decide which furniture to purchase for the living room. Delivery was exceptional, removing our old couches and arranging the new.

John and Rosie did a great job, respected where I wanted to put my furniture along with anything else I had to tell them. Seen scratches on one of my pieces and instantly got me set for a new one to come in. Thank you guys!

Rossie and Nate are awesome, they moved the whole couch and assembled everything in 5 minutes tops! They are very fast and efficient!!

Prompt and courteous service…we share an appreciation of double doors and proper bed placement! We also appreciate that we were running a few minutes late, they communicated and waited for us. Nice to have excellent customer service.

rossie and nate delivery guys were super quick and nice!

The delivery guys John and Rossie were friendly and professional. Thank you

Rossie and John were very professional, friendly, and set up was quick.

Rossie and John were prompt, professional and very helpful!

Had the nicest delivery guys delivery furniture today! John & Rossie, THANK Y'ALL so much!!!

Great customer service Kayce and Jayci was amazing!!

Service was amazing and amazing customer support. Delivery guys John and Rossie did the whole installation and was very helpful with moving things around.

Canaan and Tye did an outstanding jop live the friendly kind service 🌺

Great Delivery Service

Very professional and pleasant experience. Makes sure the customers are satisfied with the product(s). Totally worth it.

Tye and Brooks did a fine job with my delivery. They are kind, professional, and patient with my little mouthy dogs.

Great place to buy furniture, sales personnel was very helpful, and the delivery drivers was on time and also very courteous.

John and Rossie are fantastic! Very nice, super quick and quite knowledgeable!!!

Walter was so helpful and got us the best price! He was patient and kind. Very pleased with our experience! Would recommend Walter! To add: delivery was amazing!! Rossie and John were very professional and super friendly!!! They helped me decide where my furniture looked the best! Great experience!

Walter was a great help! Knew a lot about the products and super patient with my 2 year old running around! Even got him a teddy bear! If you go to Ashely store ask for Walter!

Your guys are awesome and thank you much! Phase 1 of installation

John & Rosse set up my up my bed set and placed it nicely

Outstanding service all the way around.

My furniture was delivered before time. Rosie and John were very professional and pleasant

Great service and very fast

Rossie and John did a great job delivering and installing our living room and dresser mirror

Sandra is great. Looking forward to helping her

Thank you Ashley for having such professional employees to deliver they ( John and Rossie) was awesome and patience.

My new recliner is perfect and John & Rosie did a great job delivering!

Quick and easy

Tracy, Anna, Kaylee, and Jennifer took great care of us!

Tracy, Anna, Kaycee, and Jennifer were great!! Everyone was very helpful and professional!

The team at Ashley’s Furniture Kenny, Kayce, and Anna all did a great job at helping us out in the store today!

Walter was very helpful and kind

Great service from Tracy, Ana, Kaylee, and Jennifer! Extremely helpful and informative. Above all else.... not pushy and quick.

OMG the team at the Ashely StoreTracy, Anna, Kaycee and Jennifer were the best thet got us the best deal on our new sectional. Super thrilled!!!

What a great experience we had getting furniture for my mother in law’s new apartment. Keith was so helpful finding all the pieces we needed and suggested things we had forgotten to make her new place a welcoming home. One item or the entire apartment/home Keith is your guy. We will be back.

Thank you for your excellent service Kayce, Carlos and Keisha i really appreciate.

Thanks to Walter and Kayce we were able to get two lazy boy recliners for up stairs and down stairs to make nursing a little less stressful :)

Wendy was absolutely amazing!

John and Rossie customer service was on point. They call to let me know they were on their way. My beds look great.That's the reason I shop at Ashley. Great staff!

Ashley Furniture HomeStore had a great selection of items to choose from. It took us a yr to find what we were looking for & was happy to find it there. The delivery went very nicely with Alex & JP handling the delivery, set-up of our sofa set, recliner and deposing all trash. We had a question concerning one of our pcs to our furniture and they stayed until ALL was resolved satisfactory. Great job Ashley Furniture and the delivery team!

Perfect

Nate and brooks came to deliver our new bedroom set and they were awesome from start to finish . The furniture came in tact and they were gentle with the assembly

Wendy, Anna, and Kisha were all fantastic help with getting us into a couch set for our new home.

Wendy Anna Kisha amazing help! Got us in the couches we wanted

Amber, Anna and Kisha helped up so much to find our new mattress. We will be back to look at more stuff in the future.

Amber, Anna, and Kisha were lovey and helped us with any questions we had!

Walter Blackwell was an awesome helper! He answered all my questions I needed to know and didn’t take long at all with our process:)

The delivery guys did an awesome job setting up our dinette set

John and Rossie just delivered our bedroom furniture, and they were great. They called to let us know when they would arrive, and they were very careful when bringing the furniture in and placing it where we wanted it. Also, they were very polite and cheerful young men.

Wow … just had my furniture delivered by John and Rossie from Ashley Furniture. They were friendly and courteous during their stay. And so helpful, too! These guys rock!

excellent service from rossie and john!

The men were very courteous polite and did a excellent job would allow them in my home at any time Thanks for giving me such a blessing

Canaan and Nate got the job done fast and quick. I had two queens and a couch delivered and these two got it done in no time.

Jayre Anna Fernando was a great help today! We love our new bedroom set!

Rossie & John was my delivery guys. They were very customer service friendly and knew what they were doing. They were fast & precise. Awesome guys. I hope all of your delivery personnel are like them. GREAT job guys!😊😊 Well done.

Tye and Brooks were awesome. They did great and were professionals in what they do. Tony was the sales associate very professional and fun to work with.

Rossie & John were both very polite, diligent and efficient. Thank you for delivering and setting up our new table!

Kayce was helpful and sweet. Giving us options.We appreciate her

Walter was very nice and accommodating to our budget.

John and Rossie were very customer friendly and knowledgeable.

Tye and Brooks did an amazing job delivering and setting up my furniture and bed. They were quick, efficient, and cleaned up everything after. Tye took the time to thoroughly explain how my bed works, including all the features. I truly appreciate their professionalism and great service. Thank you!

Thanks Walter Blackwell. We’ve had a mostly positive experience with Ashley Furniture. Your designs are stylish and offer a great range — from modern to farmhouse to classic looks. The quality of the furniture matches the price point: solid, durable, and great for everyday living.

John and Rossie were some of the best delivery people i've dealt with when purchasing something They were very polite, careful with my furniture and offered to set it up. Although not within their control were even super apologetic for wetting my floors due to the rain thought that was sweet

John and Rossie did an excellent job..Delivering my Living room set...and setting it up for us...Thank you guys...KEEP UP THE GOOD WORK..👍💪💪💪

The "special cash price" plus the "military discount" they gave us took the price down to $10 more than what I could have bought the exact same couch for online, and then they would have dropped it off at my house for free too. Despicable, don't shop here I would love to be contacted to make this right and would happily edit this review if they do

Excellent service, staff very profess and friendly with lots of patience. They are a 10 to us,

Big thank you to Walter Blackwell at Ashley Furniture in Killeen. He was very helpful in our purchase of a new couch. Awesome guy!

Walter Blackwell , thank you so much for helping us at Asheley furniture. The best deal ever! You were great!

Service was great, came out with a couch we could both agree on. Thank you Wendy and kayce and everyone else at this location!

Very happy with the service at this location! We were greeted and helped immediately. Everyone is so kind and helpful. Thanks Kayce and everyone that helped us!

Great service from Kayce and Kenny!

Great service from Kayce and Kenny. Very helpful

Great customer service, great value

We Always receive excellent service from kenny and Kayce

We always receive excellent service! Kayce, kenny

Thanks Kayce Walter Keisha

Tracy was very helpful while my husband and I were looking for a mattress. We found the perfect fit for us and bought it same day! Thank you Kaya, Tracy and Keisha.

Overall great shopping experience. Helpful staff Kenny and Keisha!

Anna was nice and helpful., Kayce extremely knowledgeable she answered all my questions very professional Jesus very enthusiastic helped me find exactly what I was looking for, he greeted me as soon as I entered He made feel like valued customer

Great customer service. Thank you to Rossie and John for the quick delivery and assistance in assembling furniture’s.

Very Friendly and welcoming staff. They have tons of options for different taste and budget.

Rossie and Nate were our delivery guys, great communication, and a smooth delivery..

John and Rosie delivered my furniture. They were fast and nice and put it up exactly where I asked them to when I was running late. And I'm going back with my 100 dollars off for more lamps for my end tables

Professional and fast paced i appreciate the customer service provided today from John and Rossie

I had a fantastic experience here. Thanks to Walter! From the moment I walked in, he was friendly, knowledgeable, and never pushy. He really listened to what I was looking for and helped me find exactly what I needed—while staying within my budget. The whole process was smooth and stress-free, and his customer service was top-notch. If you’re shopping for furniture, I highly recommend asking for Walter. He made the experience so much better than I expected!

Pleasant to deal with sales staff quick delivery

My delivery went smooth. They came in a timely manner and set everything up (5pc bedroom set) within 30mins. I’m very pleased with their services. Will be doing business with them again.

Rosie and John did and an amazing job assembling and delivering my bed

The killeen store didn't want to negotiate so I went to the copperas cove store & they gave me a much better deal so I purchased it in copperas cove.

John and Rossie did a great job moving out furniture in and they were nice enough to take our broken chair out of the house too so I can get rid of it.

Service was Awesome!

His name is Walter Blackwell he was wonderful in helping me pick out a mattress he very knowledgeable on his products I want to get a chest of drawers next time I go I’ll be asking for him

The experience was incredible, very friendly Kayce, Carlos and Anna.. 👏🏼👏🏼👏🏼

Kayce, Carlos and Anna They are super attentive, good service and super nice thank you for the attention...

Kayce, Anna, and Carlos were fantastic.

Tony is always my go to, kudos!!!! Kayce and Anna thanks for cashing me out

Just bought a bedroom set and a living room set. Tony was out sales guy. He was very helpful. Not pushy. Pointed out the items we asked for and then let us be. It was a really good experience since I wasn’t quit site what I wanted. Anna my finance lady got us in and out. Great experience! Thank you both

What an amazing experience at this store! Everyone was awesome and not too pushy and we left with exactly what we wanted!!!! Thank you Tony Mendoza, Jennifer, Kayce and Anna for all your help!!!

Kayce Tracy Anna

Kayce Tracy Anna

Awesome customer service. Carlos, Anna, Kayce and Tony were exceptional

Carlos, Anna, and Kayce are very helpful!

Had a great experience, Tracy was very helpful in finding the best deals for what we wanted. Staff is very friendly and welcoming. Helped me save a good amount. Highly recommend!

I want to say thanks to Rossie and Nate. I received my furniture without a scratch job well done. They were very professional. Thanks for a stress free delivery. Mrs.Banks

Jayci is wonderful! She is very patient, helpful and knowledgeable. Even pulls out measuring tape as needed. Highly recommend!

Excellent service Tye and Brooks were extremely professional and proficient.

Walter B was a absolute pleasure to work with. Def recommend for all furniture needs

Walter was very helpful and not rushing us in making a decision.

I order a queen bedroom set. They told in two weeks and now they said two more weeks. They only deliver the bed. John and Rossie did an excellent job in the delivery. Very polite and nice and very good job ensemble it.

John and Rossie were on time and moved my old bed out. They they assembled my new bedroom set and it is beautiful. Thanks so much.

Wonderful experience. Our delivery guys were amazing. Rossie and Nate were very friendly, very professional, very fast and did everything over and beyond. These two for sure I would recommend anytime and would definitely request them again. Thank you Rossie and Nate.

Kayce jesus 10/10

Tracy and Kayce gave friendly and professional guides

Kaylee and Tracy gave outstanding service

John and Rossie delivered and set up my new couches. They were great and did it all so fast. Thanks guys

Wendy was kind and very knowledgeable. Very professional. Made everything easy for us

Tye and Brooks did a great job delivering our living room furniture!

Tye and Brooks have delivered several furniture pieces to us and they are both very professional, extremely knowledgeable and always courteous/friendly. Love having them come out to bring our delivery!

Great guys who delivered our furniture. Very professional and very kind with the kiddos as they were bombarded with questions.

Excellent Salesperson. Explaining in details what each piece offered. I wish I remembered his name. Delivery was excellent as well. Brooks and Tye are a great team and are careful with furniture and set up everything the way we asked.

We had a fantastic experience shopping at Ashley Furniture thanks to Chad! From the moment we walked in, he greeted us with a warm smile and was attentive to our needs without being pushy. Chad listened carefully to what we were looking for and helped us find the perfect pieces to match our style and budget. His knowledge of the products and genuine enthusiasm made the entire process stress-free and enjoyable. We highly recommend asking for Chad when visiting Ashley Furniture — he truly made our shopping experience exceptional!

Rossie and John did a great job helping me get my couch and all set up

Tye and Brooks were excellent , professional and very careful with the furniture. They handle everything with care and set everything where I want it .

Tye and Brooks were very courteous and professional

Tye and Brooks did a great job! They quickly got my living room set in and I didn’t even have to move it around after. Very appreciative of these two!

Kieth and Anna did a great job!

Keith and Hannah

Ma. Wendy and Ana took care of me and went above and beyond to meet my needs. One of the best experience ever!

Always helpful staff and good selection to choose from!

Amazing a job well done.

John and Nate delivered all my items on time and the customer service was excellent.

Ordered new furniture to be delivered and everything was packed with plastic and protective cushion. Not the first time we had Brooks and Nate deliver for us. Always a joy to have them deliver with carefulness and kindness to our home. Both gentlemen were professional, fast, and helpful in making sure every piece is properly installed. Thank you Nate & Brooks.

I walked into the store with the intention of buying a new mattress and I was greeted cordially by Jesus, very nice and helpful. I explained exactly what I was looking for and what I was looking to spend. He immediately went to work with the numbers and within a short time we had a deal. The mattress set was delivered the very next day by Brooks and Nate, very professional and they removed our old set and installed the base and mattress and showed how the remote operated. I am very pleased with Ashley Homestore and would highly recommend it.

Love my new furniture thanks to John and Rossie for the delivery they are so Awesome.

Thanks ti Walter for the help for help un finding our TV standard and Kayce for easy check out

Thanks to Walter for the help in finding our tv stand and kayce for easy check out. :)

Helped me and my daughter pick out her dream furniture. She was very pleased and will be back in the future

Great at helping me pick out my dream furniture for my new house!

Jayce, Wendy.

Mr. Walter was so helpful! He helped us find exactly what we were looking for and was very personable.

Mr Walter was kind helpful and welcoming

Tye & Brooks did an awesome job! I got my furnitures early and they had everything assembled and arranged in the right places perfectly. I'm very happy everything went smoothly. Highly recommend!!! 👏👏

Great customer service Walter was our salesman and was very helpful and knowledgeable. Fernando was our finance representative and he made sure our payments were manageable and within our budget. Recommend everyone to come here!!!

John and Rossie were very professional. They also worked quickly. They found an issue wrong with one of the items and called to have it resolved.

An amazing experience as return customers!!! Thank you Kenny, Kayce and Anna. 5 stars

Great help!!! Thank you…Kenny, Kayce and Anna.

Great service from Walter, Kayce and Anna! Will be back for future buys, thank you all for your services.

Great delivery experience, Tye and Brooks were great, friendly and prompt! Great job guys

Top quality products, with top notch service and a sense of humor! Thank you, John & Casey! Yall are definately a breath of fresh air!

It's always a pleasure shopping for furniture here from recliners sofas mattresses master bedroom children furniture patio furniture dining and living room my sales associate Mr Walter Blacwell wonderful guy got us so many discounts on our rooms furniture. Very professional and explanable at all and delivery guys Alex & Jp fantastic job TY All.

The workers Tye and Brooks were very professional and assembled the furniture in no time. There were no issues with moving the furniture inside the house.

Great help from Kayce. Smooth and easy process picking out what I wanted.

Such a wonder experience with Mr. Walter and Mr. Fernando. Everything I wanted and within a reasonable price. I love coming here because I don’t feel pressured to make a purchase.

Very sweet, jayci was absolutely amazing she was able to find me exactly what I was looking for. She was very attentive was amazing to talk to. Definitely recommend her for all your home needs.

Rossie and John great delivery team!

I had an incredible experience with Ashley Furniture thanks to the amazing team members who helped me along the way. Jayci and John from Sales were professional, knowledgeable, and so patient as they guided me through the selection process. They took the time to understand what I was looking for and made sure I found the perfect pieces for my space. On delivery day, Rossie and John were just impressive. They arrived right on time, handled everything with care, and set everything up flawlessly. They were courteous, efficient, and made the entire delivery process stress-free.

Great service at Ashley Furniture with Wendy, Anna, Kisha

John and Nate provided excellent customer service when delivering and setting up my furniture in a timely manner. They both conducted themselves in a professional manner. Keep up the good work!

"I’ve been an Ashley customer for years and continue to be impressed. The service is always excellent—from purchase to delivery, everything runs smoothly. I truly appreciate their consistency and care."

Kayce was very helpful and the customer service was really good

Kayce was very helpful and answered all the questions we had

Kayce and Keith were very sweet and helpful.

Keith along with Kayce wonderful people 5/5 would recommend

Keith and Kayce were very helpful throughout the whole process. Made it ever easy and quick. Our set was delivered in 2 days!

Keith and kayce did a wonderful job helping me and my wife find our awesome couch. 10/10 would recommend to come to Ashley!

We always find what we like at this location

Walter Blackwell saved my day , They were absolutely amazing and I’d say best customer service from him , Great man and I’ll definitely come back .

Walter and Fernando were amazing!!! Got the couch of my dreams

John and Nate did a excellent job. Very professional.

John and Nate were over the top amazing, quick and super professional. I’m happy with our two new pieces of furniture.

Rossie took excellent care of my installation. They took their time and placed every piece exactly as I wanted. I couldn’t have asked for a better crew to make my vision come true!

Thank you Walter for being so patient and kind helping us decide what dinning set would be best ! Stay awesome

Ashley's furniture delivery guys John and Rossie are the best always greeting me with a smile ... always on time and very respectful great jobs guys keep up the great work

This table is beautiful and sturdy….we love it! Wendy is a joy to talk to, is knowledgeable and took great care of us. Thank you Wendy!

John and Rossie were absolutely amazing. The arrived right on time and got straight to work. They quickly removed the old furniture and assembled the new pieces with no issues. I really appreciated how professional and respectful they were throughout the entire process. Great job you two, thank you for everything

Rossie was timely, courteous and efficient with delivery and setup.

Great service from John and Rossie

Great service! Kenny helped with every thing we needed!

The gentlemen who delivered and installed my furniture were very professional and helpful. Hats off to both of them!!!

Great job. good people. Rossie and. John was on time for delivery and did a good job

Thank you Wendy, Anna, and Kaycee... it was a wonderful shopping experience!!! Y'all rock!!!

Thank you so much Wendy,Anna and Kaycee....love our new furniture

We had the best experience picking out our furniture. Wendy was so sweet when we entered and helped us with style and showed us different tv stands. John helped us seal the deal and Kayce was so polite and helped us checkout. Highly recommend getting your furniture here 10/10

Kayce was great! Helped me with everything we needed and got in and out very quickly

Amber, Anna, and Kaycee were really nice, sweet, and helpful will definitely be coming back.

Me and my wife received great service at Ashley’s

So helpful from the moment I walked in the door. Thank you!! Definitely would recommend Mr.Walter!!!

Thanks John and Gerell. These 2 were my delivery guys and they were knowledgeable and very professional. Thanks again for your service.

Excellent Delivery from Tye and Brooks. Installation took 10mins and they were considerate of the space and placement of the bed.

They were very, very professional helpful. Rosie and john

Very Helpful.

Quick efficient and courteous

Walter was a great help. Very patient in helping me find the perfect dresser for my daughter’s room. Such a lovely salesman, not pushy in just trying to make a sale but interested in making us satisfied customers.

Wendy was a big help and very professional and attentive. Whole staff treats ya like family and is always there to guide and assist. Best furniture store.

Walter was very helpful and help us decide what best furniture to pick for our home.

Rosie and John were the best delivery team I have experienced. They were very cognizant of the customer needs. Thank you so very much.

We are very pleased with our Ashley experience. Love our new furniture! I want to thank Tye and Brooks for wonderful delivery experience!

Delivery was on time, two very polite and careful men ( Tye, a Brooks ) set up my new living room and cleaned up quickly!!

John and Rossie did a great job setting up the furniture

Amazing workers very quick and efficient ! Would definitely recommend! There names were John and Rossle. Very good work

Do not do business with them if Acima is the only lender willing to approve your loan. They talk about a 90 day early buy-out option. It hasn't even been 30 days and Acima customer service refused to take my payment and then I called back and they said $710 when my contract says $571. Also don't recommend tower loans or 1st Franklin financial.

Walter Blackwell was awesome. Informative understanding and alot of fun. Thank you Walter

Walter was extremely helpful in finding us exactly what we wanted for our home. Worked with our budget and offered options for payments. He was knowledgeable and polite, and that made everything go smoothly.

Great customer service! Walter is amazing!! He made sure we got the best deals. He is super friendly and patient!

Windy introduced herself and was great at pointing us toward the type of furniture we were looking for and also understood when to just let us explore the store. The pricing for our set was very reasonable for all wood furniture as well. John and Rossie were an exceptional delivery crew. They made sure they were careful when moving my table and hutch through the house and were professional throughout the entire process.

Rossie and John were vey professional and proficient in the delivery and set up of our bedroom furniture. They ensured that we had everything that was on the invoice. There was an issue with a couple missing items, they immediately worked to resolve the issue. Thanks guys.

Rosie and Linn, our delivery guys were the best. Thank you for taking care of that extra job for us. We appreciate it and the conversation was amazing.

Very good dudes, sellers need to actually lay out the work layouts of the movers though. As in telling us what the delivery guys will do and won’t.

Their service is marked by efficiency and punctuality.

Rossie and John delivered my dinning table today and first and foremost was their professionalism what stood up from beginning to end thanks guys you were as it ought to be

Walter was very helpful, patient and great to work with. He was very attentive and didn’t rush us. I would definitely recommend people to Walter for help.

Thank you Walter Blackwell for your patience and guidance during our new bed purchase. My husband and I were greatful for your help and knowledge in making our choice easy and seamless. God bless you always.

When I walked in I was ready to buy however Wendy & Walt were incredibly side tracked and disregarded my needs. They didn’t answer any questions and only pointed me to one or two items in the store that I had no interest in. This store made me feel unwelcome as i’ve heard they do to multiple people. I love the temple one ! But both the “family owned” stores in Killeen are just full of unprofessional sales men who only care about money and not people.

Walter Blackwell was very professional and attentive. I highly recommend working with him when purchasing furniture from Ashley’s Furniture in Killeen, Texas.

Mr. Walter Blackwell Was So Helpful With Helping My Husband And I Find Exactly What We Wanted. We Love Ashley Furniture Because Of The Good Quality And Customer Service We Receive. Thank You

Walter is a very knowlagable sales rep and answered all my questions on a recent matress purchase for my son. Thanks for all the help Walter

I am extremely disappointed with my experience at this store. I paid cash for a 3-piece living room set, a mattress, and a kitchen table, and while the in-store experience was great, everything fell apart once my items arrived. On delivery day, I had already taken my old furniture to the dump to make room. When the couch and loveseat arrived, they were out of their boxes. The delivery team lied to me, claiming the items were unboxed at the warehouse for inspection. In reality, they delivered showroom floor pieces with stains, broken wires patched with black tape, and none of the functions working. They just left the defective items and walked away. To make matters worse, the mattress they delivered wasn’t the one I ordered. I went to the Killeen store as directed, but the sales team was unhelpful. Frustrated, I decided to return everything except the kitchen table. I then purchased the mattress I wanted from Denver Mattress for $400 less than Ashley’s price. Later, I visited another Ashley Furniture location for a quote on the living room set I wanted. They quoted me an absurd $7,600, which felt like retaliation for my return. I ended up calling the Austin Ashley Furniture store and purchased the exact same set for $4,700. The moral of the story: avoid Ashley Furniture stores in Copperas Cove, Killeen, and Heights. Look farther south for better service and honest pricing.

Great experience friendly people and helped me and my family get the deal we needed. Thanks

We came in looking for a dinning room table for my son since he has just purchased a new home. Walter was very helpful during the purchase which was a Christmas present.

Came in for a kitchen table and Walter was amazing! He was helpful, verg nice, and made the entire process easy. Highly recommend!

My husband and I had a really bad experience at a different furniture store so we left and called the Ashley store on ws young where we had looked previous on weekend at a dining set that was for sale. We were told it was still available and we were on our way. Walter Blackwell greeted us as we entered store and from then on he was so courteous and accomadating. He really cared and was very friendly and helpful. We made our purchase and was even able to have delivered next day. Sandra the owner was great also. If we are in the market for any other furniture we will definitely go back to this store. I would give 10 🌟 if I could.

Amber and Tony was great! Super helpful, fast and easy process.

The delivery crew, Johnnand Rossie are very respectful and they know what they’re doing super fast and gentle with equipment! I highly recommend these two fellas!!!🙏🏾🙏🏾🙏🏾

I’m so glad for the service, they so patient with you and recommend you how to place your furniture, I love the service… 💕

Love!!!!!!!!!!

Walter and Kayce were absolutely fantastic. There was no pressure to make a sale they just wanted to make sure we got exactly what we wanted.

It was good service Tracy , and Kaycee helped us kind and understand what we were looking for .

Tracy and Kayce are outstanding customer service, found what i wanted in no time , great people

If you need anything talk to Amber and Kayce! They did an amazing job getting us everything we needed.

Walter was very friendly and helpful. He was also very knowledgeable about the furniture we were interested in and he worked with us financially on any deals that were available. He is what great customer service looks like!

Very helpful

Great costumer service.

Walter was amazing & awsome. Very helpful & attentive! Thank you so much

Very professional Rossie/Gerrall 👏 thanks guys!

Walter was a pleasure to work with! He helped us get several sets that we needed without pressuring us into anything! Thank you for a pleasant shopping experience!

This was by far the best service I have ever received. When I arrived to the store everyone was super helpful. My apologies I forgot the lady that assisted me with the financial part of my visit but she was amazing. Customer service was top tier. I was in and out. There was another lady that was very patient with me when I became very indecisive with my choice of furniture. Shout out to the gentleman that offered me his non working charger for my dead phone.🤣 I appreciate your kindness. DELIVERY: John and rossie you two were super helpful and a joy to have around for that time. You all did an amazing job assembling my furniture. I really appreciate you two for moving my old furniture in my garage🤣🤣customer service was also top tier. Thank you ASHLEYS will be back soon ❤️

Shopping with the assistance of Walter at both local Ashley stores was a zero stress/pressure experience. He was receptive and helpful while sharing knowledge and experience.

Professional, timely, courteous... and oriented us to how to use the controls on the new power lift recliner. Moved it into the house without damaging anything.

The delivery was very fast and the delivery service with John Rossie and his partner was quite pleasant as they were very friendly and had a good attitude.

I'm wish that I could give this Ashley store and the salesman Walter ten stars. This is the greatest experience that I have ever had in 60 years. Walters customer service is out of this world he is the world's greatest sales person he does a perfect job. It was our first visit to this Ashley store and we will continue shopping there. We will recommend this place to our friends and family. Walter was great I didn't think people did business like this anymore they are great great great. Jerry Thompson

What a great experience! Wendy and Kayce were very professional, knowledgeable and helpful! I would recommend this store to my friends and family.

Wendy and Kayce we’re great. They got me set up with a new couch and out the door super fast. Thank you you guys!

John and Rosie were fast and swift with my delivery. Very nice and knowledgeable guys!

I had a delivery from Ashley's delivered by John and Rossie. They were very professional - excellent customer service.

I just had my new dining set and island chairs by John and Rossie and I’m grateful for their professionalism and attention to detail. They also game be a $100 discount coupon that I will use for the recliner I want. As for the dining set, Ashley Homestore of Killeen gave us a great deal that was hard to pass. The whole set, including the buffet, is beautiful, sturdy, heavy and built to last. Finally, other furniture stores couldn’t tell us exactly when they could deliver the set, but Ashley Homestore did and actually delivered ahead of the stated date. We still have ways to go with the decor of the dining room, but at least we have a big table and chairs for the Thanksgiving meal.

I would like to give Wendy Martin a big thank you for her knowledge and help on picking out a living room set. I couldn’t be happier with my purchase. I plan to use this Ashley store in the future due to the great service from Wendy. The service from sales to delivery was OUTSTANDING. Again thank you!

Amazing customer service very friendly man and so helpful definitely would recommend him to anyone. Just ask for Walter

Great job!! on time and they was fast putting up my daughters new bed set

Best Experience! Walter Blackwell Definitely Helped Me Find A Perfect Mattress! I Recommend Going To Him!

I went in and asked Walter Blackwell for exactly what I wanted & he got me in and out!

Amber was very friendly and she helped us find the perfect living room set.

Just wanted to give a big kudos to Kyle! Despite not proceeding with the purchase of certain items due to price difference between online and in store he was professional, efficient and most of all patient. Thank you Kyle for taking the time to present items that were right up my alley and you definitely deserve the recognition! If it wasn’t for your attentiveness and kindness I wouldn’t have step foot back in the store. 5 stars for Kyle but 4 stars for the Ashley Corporate as a whole.

Walter did a great job and was very helpful.

Came into Ashley furniture store today And Walter was a magnificent helper. Thanks Mr. BLACKWELL

Mr. Walter Blackwell was very nice, informative and helpful. He answer all of my questions. I’ll definitely be dealing with him for all purchases.

Extremely poor quality. My bed frane lasted less than 18 months and when I told them they should fix it they told me I had to bring it to their other location in Killeen. Not to mention the predatory lending, which fortunately I didn’t fall for. One of the managers will try to even use his dead child as a sob story to get you to sign the papers. Never again. I ordered a bed frame for $100 off of amazon that was better than the $2000+ piece of garbage they sold me.

I was greeted by Mr. Walter Blackwell, my Sales Associate, with a welcoming smile and a warm handshake. He was so nice and very informative of Ashley’s furniture. I purchased three beautiful bedroom sets and mattresses. Ashley’s has the most gorgeous showroom in town. I will continue to shop at Ashley’s in Killeen. Thank you Walter!!

Thanks to the wonderful great ladies at the store the helped me with getting my couch, thank you tracy, anna and kayce.

Wendy was incredibly helpful in choosing the furniture we needed and getting the delivery. I will go back again. The furniture is sturdy and I expect it to last for many years to come.

Excellent!!!! Tye and Brooks were so professional and a great delivery experience. The sales department at the store was a awesome team.

Hubby and I only went into Ashley’s at South WS Young Dr to browse and Walter showed us around the store, listened to what we were looking for and made our trip worth it. We ended up leaving the store with a set of purple pillows. Ask for Walter and he will not disappoint.

Walter did a wonderful job assisting us and getting us the right furniture we wanted. He was very kind, knowledgeable, and friendly. I highly recommended Walter.

Walter was amazing 👏🏾 and the staff is very friendly and nice. Walter helped me find the perfect set for my kitchen.

Walter was fantastic to work with . Great experience working with him. When John and Rossie delivered my two chairs the to gentlemen were polite and professional. This was a great and overall fantastic experience

“I recently had the pleasure of working with Amber to furnish my home, and I couldn’t be happier with the experience! She was incredibly helpful, patient, and knowledgeable throughout the entire process. From selecting the right pieces to coordinating delivery, she went above and beyond to make sure everything was perfect. The quality of the furniture is outstanding, and her attention to detail really made a difference. I highly recommend Amber to anyone looking for top-notch service and beautiful furniture. Thank you so much, Amber!”

Tye and Brooks were fantastic during the delivery of our furniture yesterday (10/10/2024). They were very professional and look forward to any future deliveries and hope we have the same delivery team.

Love my new bedroom furniture!! My delivery guys John and Rossie were great!! They even helped me put my TV up on the dresser.😊

Was my first time visiting at Ashley, Walter was very helpful thru the whole process, very much recommend

I highly recommend Mr. Keith Williams. He is exceptional to work with and truly prioritizes what’s best for your family. His extensive knowledge of furniture and his overall kindness make him a fantastic resource.

The Team at Ashley Homestore in Killeen (WS Young) was outstanding! They took the time to listen to our needs and find the right fit for our home. And Rossie & John delivered and set it up with a great attitude and attention to detail. This will definitely be our first stop for our next addition to our home.

Great customer service and smooth delivery.

Great delivery everything was handled with utmost care and arrived when said to after their call Rosie and John where respectful and did all the setup great job thanks

Very professional and considerate of furniture placement. One of the workers noticed a stain while setting up my sectional and called it in right away to get corrected through Ashley. I would give more stars if I could, can't recommend them enough.

Tracy our sales representative was very nice gave us what we needed.

Everyone in the store was very friendly & helpful. Tye & Brooks did a great job with the delivery & set up! I will definitely shop the Copperas Cove store again!

Everyone in this store was extremely helpful. The worked with me to get me exactly what I wanted at a good price. Make sure to ask for Kenny!

I had a great experience from sales to delivery. (Tyler, John and Rossie)

They did an amazing job on providing above and beyond exceptional service. This was especially thanks to Kayce and Annie!! Very military friendly!!

We had great help looking at rugs at the different stores by Kayce and Annie

Jonh and Rossie did an awesome job they both were very professional and friendly .

Good job with deliver&fast service.Thank you John&Rossic

Roy and Kayce were very helpful and polite. The store is clean and provides quality products.

John & Rossie were very professional and worked very well.

Amber was extremely helpful and friendly.

I recently purchased furniture, and I can’t say enough good things about the entire experience! From the moment I walked in the doors, my salesman, Hayden, was beyond amazing from start to finish. He was attentive, knowledgeable and genuinely committed to helping us find the perfect pieces. His professionalism and friendly attitude made the whole process seamless and enjoyable! He customer service was exceptional and exceeded my expectations. As it was not just a 1 day process because we were back n forth on our decisions, he was beyond dedicated! I couldn’t be happier with my purchase. If you’re looking for someone who truly goes above and beyond, I highly recommend Hayden. The finance person, Fernando, was incredibly helpful. Not just on the finance part but in the overall experience also. He went to extent of offering alternate options due to certain pieces being on back order. He made sure we understood all the options and making the financial side of things easy and stress free. As we all know this is one of the stressful things, there was no stress! Finally, my delivery team. John & Russio, were fantastic! They were professional, efficient and super nice. They handle the furniture with great care and made sure everything was set up perfectly. Their friendly attitude made the experience even better, and I truly appreciate their hard work. I couldn’t have asked for a smoother delivery process. Overall, the entire team I had helping me went above and beyond, and I couldn’t be happier with me experience. Highly recommend them all! I will definitely be a returning customer ! Thank you all for all your hard work!

Walter Blackwell was the salesman that helped my husband and myself today. He was great. It made our purchase very satisfying.

The delivery guys were right on time and put everything together in a timely manner! Even stopped to pet our dog!! 10/10 recommend

On time and professional install thanks

Amber was very patient as we decided on a new living room and bedroom suite to fit our downsized home. Finance went quickly and options were presented that worked on our timeline. We recommend Copperas Cove outlet and Killeen superstore!

Kayce, Anna, Wendy, and Kyle were fantastic! They were all informative and kind. Thank y’all for everything!

John and Rossio (I hope I spelled it correctly) delivered my furniture yesterday and they were so quick but extremely professional. They made my life a thousand times easier. I even mentioned if I knew it would be that great I would have ordered even more stuff.

John and Rossie did such an amazing job delivering my couch today. Assembled quickly and was professional and kind. Thank you guys!

Excellent Customer service and a great selection of affordable great furniture

The Ashley Store delivery gentlemen Tye and Brooks were very professional, friendly and they set up my furnitures fast and cleaned up all the packing material. Thank you to both!

Walter Blackwell was very helpful and professional. Explain the difference between the items we selected and took his time answering all the questions we had.

Tye and Brooks delivered my furniture with the upmost care. They totally took care of my new house and didn’t leave any marks. Brooks is so awesome he’ll hold a full on conservation with you without slowing down the delivery process. Brooks is definitely very personable. I missed a part when I ordered my sectional he they gave me the exact part number I needed to order. Can’t praise these guys enough.i hope they deliver the piece of sectional I missed.

Best service in killeen , Kaycee Anna & Tyler were very helpful with awesome customer service and I will be returning

Amber, John and Keisha were all amazing and very helpful with getting me and my wife situated with a dining table and were extremely hospitable with our visit.

Great customer service incredibly friendly staff thank you for all your help

Amber was awesome. Highly recommend her as your sales person. Very helpful and knowledgeable. She definitely made our experience great.

Quick delivery! Took less than 15 minute. Would highly recommend. Movers were great!

My delivery from Ashley was very smooth and fast. They came early in the day which is awesome. Tye and Brooks delivered it and they were very friendly and super efficient. I would definitely recommend them!

I always shop Ashley and it’s where the majority of my household furniture comes from. The staff is always available to assist with any questions. Tyler was very helpful in the purchase of new living room furniture and John and Rosie were great on the delivery and setup.

John/Rossie, delivered and set-up my furniture with great care. They were both professional and expedient. I would highly recommend, for delivery needs.

Tyler was a huge help getting us the perfect couch for our house! Extremely knowledgeable and got us the best discount!

John and Rosie gave excellent service, they were very friendly and courteous

Great service! Tye and Brooks were very professional and courteous.

Great experience! The folks at the Cove store were all so friendly and helpful. After visiting several other stores it was nice to be able to shop somewhere I could look on my own and find someone when I needed. My couch, loveseat, and bed were delivered today. Tye and Brooks did a great job setting everything up! Thanks Ashley. I look forward to shopping with you again!

Awesome staff , everything always gets done in a timely manner ….. the lady in the finance office is amazing at what she does and has everything done so quick ….. used them many times , and will go back again & again when I need furniture. Happy with all my recent purchases!!

I recently ordered a mattress pad and was thoroughly impressed with the delivery service. The entire process was seamless from start to finish. The customer service team was incredibly helpful and responsive, ensuring that all my questions were answered promptly. The delivery was on time, and the delivery personnel, John and Rossie were, professional and courteous. The mattress pad arrived in perfect condition, and the quality exceeded my expectations. I highly recommend this service to anyone looking for a hassle-free and pleasant shopping experience. Thank you for making this such a positive experience!

My husband and I had several great experiences with the Copperas Cove store. Amber, the sales associate, was very attentive, helpful and friendly with each visit to the store. We took a lot of Amber's time with the first couch shopping visit. Amber told us about fabrics, different styles, etc. We picked a couch set and went home to measure, only to find they weren't going to fit. This did not slow Amber with her help. We proceeded to get a sectional couch that fits due to Amber's help with piecing together sections. Last visit we got a table and chairs, floor model, and ALL the employees helped carry chairs and the table to our truck. I am only saddened by the fact that I currently don't need anymore furniture. I may just have to drop by to day high to the wonderful folks. Thank you all and thank you Amber! OH and we love the furniture too, we couldn't be happier. Great quality!

Tyler Walker did a wonderful job assist me and my parents today. We had a less than stellar experience at another Ashely in Cove and ended up leaving. We came here instead and Tyler was awesome. We left very satisfied and $2,000 poorer in a good way lol

Keith helped me to find the couch I truly wanted at such a great deal!

Keith did such a great job with us! He was very thorough and kind!

Annie and Kayce were AMAZING!!!! Great staff all around and super helpful! A great experience for furniture shopping! 10/10 will be back for any more needs in our home!!

Very helpful with getting the best prices and getting the best furniture, ask for Tyler and Kyle!

Tye & Brooks were fast and courteous while making the delivery. Extremely satisfied with the service and the product!

John & Tap delivered our sectional for us & set it up. Quick & professional and they were very careful and made sure we didn’t have any extra questions. Excited to use them for delivery again in the near future!

Great customer service from Kayce and Kenny! I was in and out in no time at all. With great pricing on my furniture.

I had a great experience with Annie, she was very helpful with helping myself and my dad with a new couch. Also when he inquired about an increase on his account Anna was very nice and helpful as well. I highly recommend this place.

Rossie and John were professional (arrived on time), skilled, courteous and knowledgeable experienced Ashley movers. I enjoyed talking with them. Both worked as a comfortable team. Everything went smooth. Thank you so much. Janet

Walter Blackwell is a wonderful sales associate and is very patient. He is definitely a sales guy who I would definitely go to for my next purchase at Ashley's.

Tye and brook did an amazing job delivering my couch!! Very professional and fast, couldn’t ask for a smoother delivery.

Incredible service from Walter and Kayce. They were so helpful and made the process of getting new furniture seamless! Highly recommend this team!

super fast and awesome experience especially as a first time homeowner. my husband and i definitely didn’t know what we were doing but Tony B and Kayce was super helpful the whole way with all the questions and concerns we had. highly recommend!!!

Tony and Amber were awesome! My wife and I were able to find exactly what we wanted and the entire experience was comfortable and easy. So many options and great customer service.

Y’ALL!!!! This Ashley location is top notch. The sales team is like no other. They genuinely want the best for you and your home. Tony was spectacular. John was also fabulous. Amber is your girl if you have any sort of questions, comments or concerns. They took great care of us. Safe to say I was so pleased. We left with a couch and the delivery is super quick. 10/10 recommend. Please go see these guys! They rock!!! ☺️

Carlos and Kayce were super helpful throughout the entire process.

Walter, Tyler, & Kayce provided great customer service!!

I visited Ashley Furniture and everyone was so nice and professional! I’d like to thank Kayce, and Tony B. for being so courteous and friendly in helping me in purchasing my beautiful furniture.

Did everything they were supposed to do and in a short amount of time.

Amber and Daily were Friendly and professional. Greeting g with the most Friendly and beautiful smiles. I will be visiting this store again in the future we need more people like these two ladies again thank you so much

It was a great experience, Tracy and Daily, were very helpful.

Great experience at the store. Kenny Kayce was the best. Would buy from him again.

Carlos and Daily were amazing in helping us with our new kitchen set. Very thorough and was a pleasure to work with. Thank you

The team at Ashley is always so helpful. Thank you Kyle, Kenny and Kayce for such great service.

Walter was amazing and answered all of our questions. Kayce was great at helping us checkout. Will definitely be back again.

Had a great time today shopping for a new mattress. Walter was a real gentleman and listened to us with all our questions and concerns, and was able to help us with everything. Kayce was real polite at checkout and offered to help us get connected to the WiFi since my service wasn't that great at the time.

We had twinning luck today with Anna and Annie!!! They were both SO AMAZING!!!!!!! GO SEE THEM!! You won't be disappointed!

Anne and Anna were amazing even stayed after hours to help us get what we wanted!!!

Ms Annie and ms Anna was amazing sale personnel, they helped us from the time I came in the store to buying the furniture piece me and my wife was looking for all the way to delivery I really recommend this to any and everyone!!!

Ms. Annie and Ms. Anna was very helpful today. They answered all our questions and made sure everything was good with our purchase.

Mr. John and Mr.Rossie very polite and helpful. Excellent delivery guys

I bought a dinette set. Walter was outstanding.

Walter was extremely helpful!

My review is for Walter, he went above and beyond to help me pick the right furniture for our new home. Thank you!

It’s always a pleasure shopping at Ashley’s Furniture! Kayce, Keith, & Anna, thank you for helping me find the perfect mattress for my home & making the purchase process go smoothly. I will be turning soon!

Walter and Beatrice are amazing!

Carlos was very knowledgeable and patient as I made up my mind. He also made sure to give me all my options so I could choose the best furniture for me. Kayce made the financing quick and easy.

Beatrice and Walter were AMAZING! So excited for our new furniture!

Walter is fantastic! Super knowledgeable and helpful without hovering. He helped us find exactly what we needed for a convertible couch and will be back to him when we are ready to get the dining room set he got us hooked on. He not only took the time to tell us about the features of both the sofa and dining room sets but physically showed us what they look like utilizing their “hidden” compartments. 10/10 thank you, Walter!

Went in to get a new dresser for my bedroom, Walter helped me out and showed me all the options they had for what I was specifically looking for. Walter was a great help and I highly recommend talking to him for whatever you're looking for!

Walter was awesome! Gave us A+ assistance! Fernando took care of us as well!

If you need help with anything ask Walter, he was the best!

Walter Blackwell is amazing! He helped us pick out the perfect furniture for our new place. Great customer service hands down!

Walter helped my husband and I with finding the perfect bedroom furniture to fit both of our personal styles and a special thanks Beatrice as well for her help. 10/10 recommend

Great customer service!

Keith and Kayce were very helpful throughout my whole experience and would recommend anyone who are on the look for any new pieces I going to them

This store is the best! I recommend Keith and Kayce. Best customer service and great advice when looking at furniture and helping me.

The Killeen store is friendly and very helpful…. Kayce and Keith are great… highly recommended

Great service! Walter was very nice and informative and helpful with finding us a new table! Kayce gave good service

Tracy and Kayce were very helpful in our recent purchase from Ashley furniture! Everyone there is so nice! The furniture is very good quality. We will be back for more!

M experience was fantastic

Rossie and his partner did a great job with the delivery of my love seats. The furniture was set up professionally and efficiently. They even asked if I needed help with anything else. I definitely recommend Ashley Furniture for your future furniture needs.

Tracy did a great job with helping my needs with a new couch for our new home! They helped with helping a couch that fit our needs and were patient with our requests! Kayce was a huge help with our financing portion and explained things in great detail. Will definitely shop here again!

My husband and I went to the store knowing exactly what furniture we were looking for. Tracy and Kayce listened to what we asked for and were able to get us in and out of the door in less than 30 minutes with everything we needed! Highly recommend!

Great service and prices! Very satisfied with everything. Tracy and Kayce were excellent and I highly recommend Ashley’s to anyone!

Walter was amazing, he helped us find the perfect rocker recliner and end table. Very nice and patient with us. Thank you. Kacy Checked us out and was great!

If you need anything see Kenny. I’m a very particular person and can be all over the place with what I want. Kenny was super patient and helped me piece together everything I need. He even moved furniture to make sure what I was piecing together matched. So appreciative of all his help. He is the guy to see. Kayce helped me out with the final sell in finance and was very friendly. Will be back for future needs!

Amber, Tony, and Keisha were amazing! They were so helpful and so knowledgeable. Come see them for all your furniture needs!

The two men that delivered the bed set to me were very nice and respectful. They set up my bed frame and answered all my questions. I am very satisfied with the service provided and definitely will be going back to this company if I ever need to.

Sales Associate C. Owens was very friendly and helpful and helped me with all of my requests. I left the store with exactly what I needed and the whole experience was very professional.

We had a great experience purchases furniture today at this location. With the help of Julio we were able to find what we were looking for and with the help of Anna and Beatrice we were able to get it at the price we wanted!

Walter & Amy were exceptionally amazing. Walter was very knowledgeable about every item I looked at and gave me me his expert opinion on the furniture I was interested in. Thank you for being so polite and keep up the great work!

Great service for delivery. Rossie and John were on time, efficient and friendly. !!

Anna and Annie at the main store in Killeen were awesome with helping find what I need for my home.

Thank you for your hard work and finding us the bed we always wanted.

Thanks for all the hard work. Also for helping us find what we each needed. Can't wait for our bed to get here

Amazing customer service! Walter was very knowledgeable about all of the different furniture sets. He was very patient with us and super easy to work with.

Wendy was really amazing! She was super helpful and knowledgeable about the items in store. I would highly recommend working with her!

Great Service, Friendly and efficient.

Tye and Brooks have delivered to me several times and their professionalism is top notch. They go above and beyond their duties. They exemplify service to customers.

Great customer service!!

Amy and Antonio was so helpful with my Mattress purchase. Good customer service love it. Thank you so much. At the Killeen Ashley furniture.

Wendy was great . We’ll be back !!!!

Thank you very much Ashley Furniture store. Amazing service and helped me get exactly what I wanted at an amazing price. Thank you so much to Kayce and Amber.

Really am grateful for the help me and my wife received. Wendy, Anna and Kaycee help us out with finding the perfect couch set and making sure the payments and finances Worked with our budget

THANK YOU JOHN AND TONY! John and Tony were very pleasant, and not at all pushy. They allowed us to tour their store at our leisure, and if we had concerns they were right there to address them. The prices were very reasonable, exactly what they were priced as on their website! Another Ashley Furniture Outlet priced their pieces at almost $500 more than the online price. We can’t wait for our furniture to be delivered! Especially our “hi-tech” mattress and frame (lol). The head and feet incline, as well as a soothing vibration, and a dim light underneath to help guide us if we get out of our bed during the night, and many more functions. Also, for a minimal fee they will not only deliver our furniture, they assemble it as well! That was a big plus for my husband, because he wasn’t looking forward to assembling everything, especially our large entertainment center! Thank You Ashley Furniture in COPPERAS COVE, TX. And thank you very much Tony & John!!! (When our furniture is delivered, we’ll post pictures)

John and Rosie did a great job when delivering my purchase. Thanks

Sales agent was nice and friendly and answers any questions or concerns you may have. The delivery team who bring the living room furniture was awesome

I enjoyed buying a couch and bar stools at the Copperas Cove branch. Tye and Ben delivered my furniture. They were very thoughtful, considerate, and professional! It was a great experience!! Thank you!

Shopping was easy and delivery/set up was exceptional. John and Rossie were professional, quick and extremely helpful in explaining everything. Our house now looks gorgeous!!

Delivery team of Rossie/ Doha was absolutely great! Super fast, friendly, ensured everything was placed where we wanted it. They went over how everything came apart/ together so that if we need to move it we knew what to do. Notated damage upon delivery and called service request on the spot for damage as well.

Service was A+! Were greeted as soon as we walked and Tracy was very helpful. Kayce also made checking out, a breeze!! Will definitely be back when it's time to replace my mattress!

Very welcoming and friendly, and found my perfect mattress thanks to Tracy! Wonderful experience, especially with Tracy and Kayce helping me out.

Excellent service from the store team. Very attentive and friendly. All our questions were answered. And the product of very good quality.

We are very happy to buy our furniture at Ashley Forniture. Ms Tracy and Kayce helped us elevate our experience and purchase our dream bedroom set, always helpful and always willing to answer every question.

Carlos was a fantastic sales person. He took me to exactly what I asked for, he explained everything in detail to where I understood what he was talking about. :)

I received my delivery today, but the driver told us if we gave him a tip then he would put us first in line for delivery. I told him I don't have a tip and he told me he is moving me to the bottom of the list for todays deliveries. Very disappointing and I will never shop here again!!!

Ben And Tye delivered my mattress base and dresser. They were very helpful and knowledgeable over all the functions of my moving base. Definitely a five star review.

Anthony Burt best sale guy and Anna is the best finance clerk ever thanks for asking all my questions and concerns Green Family

Daily & Roy were super helpful and kind! They went above and beyond to help me stick within my price range while also treating my kids with kindness.

Carlos was a great salesperson. Gave me the space and time I asked for and was very knowledgeable about the current stock.

My family and I came in looking for a bed set and were greeted by Kieth. He was more than accommodating, and helped us find the perfect set. He even informed us of a better financing deal than we originally had coming in. The entire staff was friendly, helpful, and personable. I will definitely be returning to this location for all of my future furniture needs.

Great team, Keith , Anna and Beatrice showed me around my wife and tested beds to make sure what we wanted. We found everything we wanted and was I surprised. It worked wonderful, they worked with me and I got everything I needed, never been so happy. Great price and monthly payments. Don’t miss out ladies and gentlemen. You won’t be disappointed.

Mr.Tye and Mr.Brooks did an awesome job they both were very friendly, respectful and knowledgable. Both answered every question we had .We are in love with our new living room set.Thank you for the job well done .

Everyone was so nice and helpful!

Purchased a new living room set and had it delivered in just a few days. Ty and Brooks delivered our new couches very quickly and were very professional. They were very cautious with the set up and protection of our white couches, which we are very grateful for. The overall experience buying from Ashley has been great.

Daily and Amber were awesome at assisting me with finding what we need!

Daily and amber helped us today and gave us a great experience.

Yesterday my husband and I went into the store for an adjustable bed base, Wendy helped us and it was good until my husband wrote out the delivery address. My husband doesn't have the best handing writing and she couldn't read what he wrote so he had me redo it and that's when she said "yeah it doesn't look she used her feet to write it". That was so rude and unnecessary. The lady that checked out out was amazing. But not Wendy.

I would give this place 10 stars if I could. Clean store, very organized. Thank you John rossie for the deliver absolutely very professional and highly recommended them to do it again!!!!

Fast and easy delivery!! Thank you John R..

Tony, Anna, and Beatricy were nothing short of amazing working late Saturday and early on Sunday to make sure our product was ready and at a great price. Awesome customer service.

Excellent thank you John Rossie

Tye & Brook did great! They had our new couch moved in, unboxed, and set up so fast! Both guys were super funny & professional. Thanks again for a great delivery experience. I forgot the young lady’s name that helped us with the sale, but she was also great! She was super knowledgeable and wasn’t pushy. Great service, Ashley’s in Copperas Cove!

Tony Burt is amazing… didn’t force me to purchase anything and gave me a good deal!

Great experience and customer service from Carlos and Anna!

ASK FOR HAYDEN LLOYD!!!! Guy was great and extremely helpful. Not too pushy and all around helpful and good vibes. Will be doing business with him again.

Welcomed as soon as we came in; big smile and a sense of humor Mr. Keith gave us such professionalism and space and time as we browsed through the store. Manager quickly responded with any questions we had and he was unable to quickly respond. Finally Ms. Kayce the financial advisor very polite and professional as well got all our credentials inputted with little to no time and explained how the process works since we aren’t moving in our new home immediately. Awesome team would definitely recommend and be back in the future.

Our experience was great! We decided to just stop in and browse, not knowing of the sales or deals. Keith greeted us, explained everything to us, and let us wonder peacefully. Kayce made the payment process quick, fast, and smooth. In the end we left feeling like we made the best decision for us with no hassles!! Keith and Kayce are awesome!!!

Great setup, Rossiel and Tap were professional

Walter thank you for taking the time to help us, you’re a very knowledgeable man and know your stuff. As a military Vet I appreciate awesome customer service and also that military discount was the icing on the cake in today’s Economy every little savings count! Thank you!! We love our sectional!

I bought patio furniture and was well treated by Kaycee and Tracy. Thank you both for your expertise

We were helped by Walter Blackwell he is amazing very knowledgeable and helpful nice person.

Carlos was really professional and helped with everything I needed

Kayce and Tony M we’re great I have have a good experience when I shop with this Ashley’s location !!

Walter, Kacey, and Tracy were friendly and great to work with.

Went in just window shopping found a sofa and loveseat my self and my wife liked and a table. Having just moved here we decided the furniture was a better fit for our new home. Wendy was super helpful and very informative. At no time did I feel pressured to buy anything which is a big plus for me. Anna in the financial department was great too it was one of the best interactions I've had with a financial department.

Thank you Kayce and Tracey for your help

Wendy was very helpful in finding what we wanted! What was really great is that they have our items in stock and can deliver them within a few days!

Keith was so kind and helpful with my grandma, myself, and my son! Anna also gave exceptional service! Thank you guys so much!!

This is like our 3rd time shopping at this location for my family. Tracy and Kayce has helped us so much with this process would definitely recommend coming here and doing business with them.

Awesome Store Very Professional and family friendly. Tracy and Kayce took great care of my family and I. They were patient and accommodating. I would also like to thank Anna as I was walking out the store I spoted something else that I want and she took care of me and add to my order with no issues. Great Team Great store Thank you all.

Fast and efficient!

Hayden was awesome! He helped us find exactly what we were looking for and answered all of our questions! Thank you!!!

Professional and efficient

Walter provided us with exceptional customer service. 10/10 would go back to this store & work with him again!

Walter was very personable and showed us a variety of bedroom suites. He explained all the amenities of each product like the drawers and headboard and footboard. We were able to try out all the mattress! Very nice experience!

Wonderful furniture store. Very friendly staff. Never felt hounded while looking. Carlos was an excellent floor rep! Answered all of our questions and was very knowledgeable about the furniture and warranties on them. Awesome experience.

Carlos and Anna are awesome!

Carlos and Anna helped us pick out new couches

Great furniture store with great business. The thing that stood out was Mr. Walter Blackwell !!! His customer service was unmatched. He took his time carefully explaining deals, textures, fabrics of their furnitures and even walking the floor of two separate stores with us. He is an amazing person and would refer him to anyone who stops by their store. You won’t be disappointed!!

Walter was very helpful and patient with us ! He walk with us through the whole store and showed us every sectional and explained all the different things that would accommodate my friends needs. Great customer service

Hayden was very informational and helpful

The very first time I went to Ashley furniture I knew I’d be a life time customer there! Thank you Walter Blackwell and Beatrice at the 1101 S WS Young Dr. store for taking such good care of my husband and I and getting us what we wanted!

Mr. Walter was charming and knowledgeable about his product. We were in 2 weeks ago and discussed some opportunities. We came back...item was on sale,ordered a different color and he handled everything with grace. He was extremely helpful and delightful to work with.

The delivery of our new mattress set was handled very Profesional and efficient. We are very pleased with knowledge of Brooks and Tye to set up our beds promptly and accurately.

Beatrice and Tony.m we’re a great help and super friendly

Tye and Brooks were awesome!! Very helpful.

I had thee best experience at Ashley furniture this afternoon. Wendy Martin was absolutely fantastic. She was very knowledgeable and polite. She went out of her way to show me all the options that would fit my needs. Cayce worked at the finance desk and was very polite and efficient as well. Overall, 10 out of 10 experience.

Walked in was greeted right away by Keith informed us of the awesome deal of the day! Carlos was another associate who checked on us and helped us when needed!! Worked with Jennifer on our break down everyone was so helpful understanding and pleasant about the entire process!! Jaycee helped get us checked out!

Keith, Carlos, Jennifer and Kayce were very welcoming and absolutely phenomenal to work with. Very professional and patient. Would recommend 100% of the time.

Wendy was amazing!! She knew ALL the products and the details of how it’s made and what would last and what would not. I will definitely go back!!

Wendy was amazing she was able to get me everything I need for an amazing price

Anna Carlos Fernando

Carlos, Anna, Fernando did well

Excellent customer service and assistance from Carlos , Fernandez, Anna

Walter is a great sales associate. He pointed us to the better deals in the store.

Walter was very helpful in helping me purchase a couch along with giving details about each couch.

Walter a really nice gentleman helped us out today got us the best deal with what we had to work with made it very easy to pick out what i needed .

We came in there with a vision for a new couch to provide comfortability for me and my family and my expectations were met. Thank you!

Kayce and Tracy were great. I came in to look at items for living room, dining room and master bedroom. They were very patient and helpful and made the process very easy . Especially since my wife isn’t currently in Texas.

Walter and Fernando are awesome

Amazing service. Walter was very knowledgeable. Def come see him.

Walter was very knowledgeable and helped us out with a discount. Showed us many great options!

Walter was great. Helped us out tremendously!

Wendy is AMAZING and knows her stuff!!! Ask for her when you go! Also Kayce was soo sweet!

Tracy was great kayce was awesome

Tracey had great customer service and was friendly!!!! Kayce was sweet.

Tony Burt and Kayce were awesome. Great customer service.

Tony was awesome in helping us on the floor and with any questions we had. Very friendly and not pushy. Kayce was really friendly getting everything squared away.

Thank you so much Tony for your help. And thanks Kayce for making the check out process easy.

Tony Mendoza at Ashley Furniture was absolutely a pleasure to work with. I would recommend him to anyone that is looking to buy new furniture.

It was great kayce was very informative. My sales person Toni b was polite an reassuring

Walter was very helpful and knowledgeable. Was very easy to work with and when we told him what we were working with for our space he showed us things that would work for us without trying to “just make a sale”

Walter and Beatrice were very helpful

A big “Thank you” to Carlos, Anna, and Fernando for their assistance in finding a bedroom set and getting financed at a great price.

Had a great experience and Walter Blackwell was able to help us find exactly what we were looking for and was a great help!

very nice and friendly place! got help from Walter and he was PHENOMENAL!!!

Awesome Customer Service. Mr. Walter was very helpful and answered all my questions.

Wendy was fabulous! Very knowledgeable and friendly! Had a great experience getting new couches and a recliner for our nursery. Will be back!

We were shopping for our church (City of Restoration Church). Mr. Walter Blackwell was very helpful with great customer service!

The customer service was terrible..They got the wrong color for the dinner table and didn't even want to acknowledge the inconvenience they caused..They attempted to give me another table in its place asking me to pay the difference..I declined for obvious reasons.They told me I can wait another 3 weeks for the table to come back from the factory or get a refund...Never once apologized just had a take it or leave it attitude..The fact that it's on w.s young which is right by rancier (The hood) that's exactly how they treated me.. Pretty sure if I were in a different part of town the customer service would have been different!!

Never again. Save your money.

Walter was very helpful and patient with us. Thank you!!

IN A budget go here love this place

Great service, very experienced, extremely helpful. First time look at furniture they made everything else and simple. Didn’t make you feel pressured about anything. Will definitely be back and would recommend to others. Walter and Beatrice helped me a lot!

Great service fast and efficient. Walter and Amy took care of all our needs. Highly recommend

Wendy Martin was my sales associate and she was AMAZING!!! I was looking for a new mattress and she very knowledgeable and explained the pros and cons of the different types and brands of mattresses. She also gave me a better deal than the Ashley furniture store in Copperas Cove on the same mattress that I was interested in. Excellent customer service!!!

Walter was very helpful with helping me look for what I needed. Beatrice was also very friendly and informative on the payment process

I had a great buying experience with Tony and Beatrice! Tony was with us every step of the way and very patient. Beatrice was very helpful with the financing process and explained everything thoroughly.

Tony was very helpful pleasure working with him. Everyone else in the store is very friendly and helpful. Very excited for the new furniture!

I have had a wonderful experience at Ashley furniture Killeen Tx, Located on WS Young. Tracy, my sales representative delivered amazing customer service. Not did she show me around the outlet store. She walked me over to their major department store and assisted me without hesitation or haggling. Thank you all for providing excellence in customer care.

WALTER BLACKWELL helped us find exactly what we needed. Very proficient and knowledgeable salesman

Walter and kisha provided great customer service, making sure we get the best deal. Really nice and friendly.

Great place. Hayden Lloyd was a great salesman, knowledgeable and best of not the typical pushy buy something guy. Anna made payment and other logistics easy. Definately would come back again!

Very nice store & personal especially Teresa Carter & Walter Blackwell .

Tony was wonderful, polite and kind and informative. He really helped me make some decisions on lift chairs

They tried to sell a couch for 3500 during their sale which made it 2500. Searching their store and the item number the normal price is 2500. Therefore no real sale. Should have been 1800.

They did a good job. Carlos, Kayce, Beatrice

Carlos and Kayce were very helpful. I found just what I was looking for

Thanks to Anne and Kayce for the great help with my purchase. Great customer service.

Very nice when entering the store. They are friendly and knowledgeable about their programs and items.

My husband and I could not be more happy with our purchase! We absolutely loved working with Walter Blackwell, he was very open and honest when giving us our options regarding a new bed. Even after we went though with the purchase, we were looking at small loveseats and had a few questions, but we're but looking to buy anytime soon, and Walter answered all of our questions! Such outstanding customer service from a well-respected sales associate, we will definitely be coming back to this location and hope we can still work with Walter! Happy Holidays 🙂🎄

Wendy Martin was amazing in getting up set up! Thank you so much! So much savings!

Service was very nice, Walter was helpful and friendly! I asked for what I needed and we got straight to it.

Great experience Tony M. was extremely helpful!

Kayce and Annie were very helpful in getting us exactly what we were looking for. We were in and out in less than an hour and a half. With that being said we are very picky and they were all patient with us and helped us very diligently.

Annie helped us in any way possible to get a great deal and answer all of our questions.

Walter was very passionate and friendly sales associate! Teresa was very helpful as well.

I went into Ashley, after looking on line and wanting to see it in person. Tony Burt was the salesperson helping me. Today, I went in to purchase a coffee table and 2 end tables. Tony was there and provided great service. Then to check me out and get me on my way was Kayce. She was friendly, prompt, and professional. Thank you for the great experience!

Antony and Kayce were wonderful and assisted me with everything!!

I excellent experience with Kayce for her a good assisted

I was looking for furnitures for a while but couldn't work with any stores. Then I thought of coming to the Ashley home store at Killeen. And lemme tell you it was an amazing experience. I worked with Kayce and Tracy they were amazing and helped me throughout the whole process and gave me a good deal. I would definitely recommend working with them and you won't regret. If I could give 10 stars I would.

Walter gave my family a five-star experience as we searched for the perfect sectional for our new home’s living room. Beatrice made the financing process quick and painless! After giving other furniture stores in the area a try, Ashley was able to meet our needs in a way the other stores couldn’t. I highly recommend you start here when you’re looking for furniture for your home.

Wendy Martin, one of Ashley's angels, great person, tremendous plus seller, she got me!

Wendy Martin was so knowledgeable when it can to the purple mattresses she was so friendly and funny I love her energy

Wendy Martin did a great job explaining how good our new purple mattress was for conforming to our way of sleeping. She walked us through not only why mattresses are important but also pros and cons of each instead of pressuring us towards a certain mattresses. 5/5 would definitely shop with her again!

Great customer service. Ask for Annie.

Thank you to the team Annie and Kayce were amazing and patient with us! Thank you for assisting us with furnishing our new home!

Walter was a wonderful SA. He greated me at the door with a no pressure approach. I appreciated that since I already knew what I wanted and that it was in store. The transaction was quick and painless.

Best deal I ever got on a brand new dining room table set. Thank you to the Sales Lady Annie and Kayce for making this experience wonderful.

Walter and Kyle both were very knowledgeable and helpful.

Kayce did an outstanding job and even helped to save additional money on our purchase!

Walter was super helpful in finding my daughter a couch that would work with her living space and budget. He then went on to help me pick the best pillow ever!

Walter was our sales representative. He was informative and patient and kind. We would highly recommend shopping with him.

Walter was very friendly

Mr. Walter is very accommodating. Thank you

Fernando and Tony gave us the best customer service

Kayce was awesome very helpful and knowledgeable...Thank you again....

Walter was great! Very knowledgeable

If you’re ever in Killeen furniture shopping ask for Wendy, a woman with true style and grace. Not sure on what to get she help me find the perfect living room set for my new home.

Great service by Walter and Daily

Carlos Anna did a great job

Thanks to Mr.Walter Blackwell and the he kind gentleman that did my purchase agreement, they where very helpful and courteous to us today, Thanks so very much.

Kenny was amazing and walked us through everything. He helped us choose the perfect bed set and was very patient while we made our decisions. He is very knowledgeable warm and welcoming. We had a great customer experience and highly recommend Kenny at Ashley outlet!

Wendy Martin was AMAZING! She did not hound me around the store she let me look and come to her (don’t we all love that)! She was well versed in designs, and had amazing input on what matched our counters floors & other furniture ! Please ask for her (:

Kenny was very professional and very helpful. He took the time to tell us about each pieces we asked about.

Hayden was awesome and very attentive. The moment I walked into the store he was ready to help me and listened to every concern I had when picking out my bedroom set. Thanks so much 🤙🏽🤙🏽.

Excellent Mr. Kendrick Leon is very respectful and professional I will call him again when I buy my furniture.

Wendy Martin was great

Keith and Daily helped us pick our couch today. They were very friendly, provided excellent customer service and were very helpful towards our purchase.

Keith and Daily were very friendly, phenomenal customer service and gave us space to look and think over our purchase. We are returning customers to Ashley.

Walter Blackwell Helped me and my wife find a couch. And was very helpful in the process. Highly recommend him

Walter Blackwell was extremely helpful and it was an easy experience.

Walter and Daily were very professional, thorough and polite, they made my shopping experience a pleasant one.

Thanks Ms Kayce for helping us to pick up tge right mattress.

Kayce and Tony made our shopping easy and pleasant. I had an overall great experience!

Walter Blackwell was an excellent sales associate, he helped us find exactly what we were looking for.

Walter was the friendliest employee! He was great to me and my husband and all of our children!

Service was outstanding, our sales representative was very knowledgeable

Great visit today! Was able to locate what store location has a sofa I’ve been looking at online. Super appreciated help from both Annie & Kayce :)

Kayce, Carlos, and Annie were very helpful in all of our searches !

I love coming to Ashley's. I have never had a bad experience and the people who work are always friendly, especially the people who helped me today, Carlos and Kayce. Overall, I would come back to buy here again.

Wendy were very helpful and understood my needs and provide the products I was looking for, thank you very much Wendy

Walter was very personable in his greeting as I came through the door. He was tentative to what I said I was looking for and didn't try to sell me something that I didn't want or need. I will definitely be back.

Mr walter and ms daily were so accommodating and provided me stuff that i needed.

Walter helped me pick out what was best for my new place

Walter Blackwell

Walter Blackwell

Honestly we were stuck between Ashley and another place but what ultimately sold us was the customer service, Walter was great and patient and really worked with us and Kayce made the purchase process a breeze. I would definitely recommend this specific store if you’re looking for furniture or specifically a couch like we were!

Won’t shop anywhere else for furniture. Walter was absolutely amazing to work with. No pressure, no sales pitches. Just in it to help us solve our need for the perfect couch set. Kayce helped check us out and was very delightful as well :)

We just moved to Killeen and we were looking for furniture and we came down to see our friends at Ashley furniture and Wendy helped us and gave great deals. We will definitely be coming back for any of our furniture needs. She was very helpful and made it a wonderful experience and we got everything we needed! Highly recommend!

Kenny did an awesome job not too pushy and was very patient with me. A++ Ms. Wendy was helping with the sale and her experience showed. She was able to find me what I was looking for. A++

Wendy was a great help!

Wendy was wonderful and very knowledgeable! We had a great experience!

Mr. Kenny Kendrick He was very helpful very professionally he helped me out a lot.

Tony Mendoza was very professional and kind. We gave us a good deal on our new furniture. We are very satisfied with the customer service he provided us. Thank you Tony!

Keith is awesome. We we’re recommended By Gilbert from Mattress Firm in Harker Heights that people from Ashley’s store are very helpful with their customers. We went in October 8 and Keith welcome us and did not follow us. Keith gave us time to decide on what we want. Thank you Keith. And Kayce is nice to talk too. THE IGNACIOs

Keith was the man to go to. Very courteous and respecftful.

Ashley’s always has an amazing deal on their pieces. Even with constant moves, my furniture’s quality and durability has never disappoint. Wendy Martin was very helpful and directed me to exactly what I need. 10/10 experience

Carlos was made things far too easy!!! Ms. Kayce & Ms Anna were also on point. All were friendly and did everything to make my experience go as smooth as possible. I was in & out in no time! Stop in and see for yourself!!! Thanks You Team Ashley!!! Danelle

Wendy and Walter were amazing! They were both friendly, helpful and took good care of us. We will be back!

They Helped me out financially so I'm always gonna speak highly of this place

John and Rossie were very quick and neat putting up my new bedroom set. They even helped with adding some felt pads to the furniture legs at my request

Amber was great and attentive. She got me just what I wanted . I highly recommend this store. Whenever I need something for my home I was go to Ashley furniture.

Wendy was amazing. She made our living room and dining room visions come to life. She was perfect and insanely knowledgeable.

Wendy was amazing

Helpful people. One in particular Wendy Martin she was really sweet, kind, and extremely helpful. First time buying furniture and she guided my husband and I the whole. Fantastic service!