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Ashley Store | Killeen, TX 76541
Ashley Store
Store hours
Open today: Closed
About Ashley
The Ashley Store in Killeen, TX represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Welcome to Ashley in Killeen, TX-Imperial!
Ashley is your one-stop shop for everything furniture and decor. With a vast collection of pieces for every style and personality, Ashley will surely be one of your favorite furniture stores in Killeen, TX-Imperial!
Completing a home makeover can be overwhelming. We’re always here to help at Ashley Killeen. Not sure where to start? Shopping in-store can clarify your vision. Browse the pieces you’ve been eyeing and get style inspiration with our Modern Refinery, Vintage Casual, and other Ashley Lifestyles collections.
How To Find Us & When To Visit
We’re easy to find on Imperial Drive. You’ll spot us right across from The Cigar Box. We’re open Monday through Friday from 10 a.m. to 6 p.m. and Saturdays between 10 a.m. and 5 p.m. Stop by on Mondays in the morning or evening for a relaxed shopping experience.
Shop Mattress Varieties in Killeen, TX-Imperial
Beyond furniture and decor, Ashley Killeen, TX-Imperial, is the best spot to find the latest mattress technologies. Shop premium brands like Purple, Sealy, Scott Living by Restonic, GhostBed, Stearns & Foster, and more. Enjoy comparable comfort and support at a fraction of the price with our signature Ashley Sleep mattresses. Whether you’re searching for a new mattress for the guest room or upgrading yourself to a California king, you’ll find mattresses in all standard sizes at Ashley.
Customer Service, Quality, Selection, & Diversity
Our dedication to your satisfaction transcends other furniture stores in Killeen. Our specially trained Trusted Advisors are here to make your buying journey a breeze. You’ll walk through our showroom together as they answer your questions and offer guidance. We ensure you’ll always leave satisfied at Ashley Killeen, Texas-Imperial.
From the coziest sectionals to standout wall art, you can turn your space into the ideal comfort zone with our expansive selection. We have furniture and decor for all interior designs and aesthetics, so stop in to turn your vision into a reality.
Ashley Gives Back!
Our social responsibility drives us. We’re happy to partner with exceptional organizations dedicated to making a difference. A portion of every mattress sale goes to Hope to Dream. This foundation provides twin mattresses, bed frames, bedding, and pillows to children in need.
Quality sleep is vital for children’s overall health. We believe every child should have a bed to call their own. Our efforts help spread awareness about the significance of restful sleep for kids while helping us give back to the communities we love.
What our customers say
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Keith and Ann were amazing! Great choice and great bed ☺️
Ms. Anna at the front desk made everything so easy and made me feel comfortable about making my purchase. I would highly recommend Ashley’s.
The service for Anna and Keith was great.
The service we got from Anna and Keith was great!
This store has great customer service. Tony and Anna were knowledgeable about the items I wanted to order. The whole process took no time at all. I would recommend this location to anyone.
Tony and Anna made the furniture shopping experience amazing. Found what I needed and even saved some money. Top Tier customer service!!!
10 out of 10, Anna and Keith was very helpful. They helped me and my husband make a decision on which bed set was best of us. If you come in ask for Keith, he’s the best.
If you ever come to this location I strongly recommend you to ask for Keith and Anna!!!! They treat everyone like family!!!
Praise GOD, I came in today 11/19/2024 to see about getting a small apartment size sofa and love seat. Tracy walked me through a couple of sets, and she helped me pick out the same set that I’m doing rent to own. We all know that rent to own is not always a good thing. Tracy suggested that I speak with Anna the finance clerk. To see what they could help me with. LOL Anna got impatient with the first finance company, it just kept thinking. Anna tried a second company and I was approved to save more money, by getting the living room and bedroom set. Look at GOD!!! When you do as GOD say do mmmmm I’m just so thankful. Anna and Tracy thank you for being patient and listening to me. They are what true customer service is. I came in after a long night at work and had other errands before coming into Ashely Furniture Store. They treated me with respect and compassion. Just excellent customer service and support. May GOD continue to bless you. Best wishes Demetria
Keith was awesome and helped us choose the right chair. Miss Anna and Kayce made everything quick and easy !!!
Keith, Kayee and Anna were great! The quality of the products exceeds my expectations. Exceptional customer experience.
Customer service is great, and better prices.
Miss Anna and Mr Tony and Miss Kaycey was amazing with their services today and was able to have us walk out with a a brand new 5 piece dinning room set and a sofa and recliner set for a nice price
Everything was so nice. Even the staff 😁. I love Ms. Anna, Mr. Tony, and Kaycey for their help with everything!
My wife and I came here today to inspect the furniture. They provided us with excellent service and I made a purchase. Thank you to the staff here，name:kayce ,Anna，and kenny
Kayce, Anna and Kenny ‘.They are very nice and professional.They were help me to find what I need.
Thanks to Keith, Cayce, Anna for helping with fi ding the perfect couches with pillows for my new flooring. One stop shop. Enjoyed ever minute they all helped
Perfect customer service. Everyone were extremely helpful and finding the perfect living room furniture. Keith, Anna, and Kaycey walked us through the store until I found exactly what I wanted. Thank you all
Had an awesome experience here with Tracy, Anna, and Kacy. They really made sure I got what I wanted with a great price thank you guys again
Let me just say this was hands down a great experience and they went above and beyond to make sure we got what we needed and at a amazing price I would definitely recommend coming to this store make sure and ask for any of these three Tracy, Anna, and Kacy thank you so much!!!!
Went to Ashley's for the Stupendous Alloy Sectional and Keith was extremely helpful in helping me get the best rate. Anna and Kayce in the finance department was very knowledgeable and able to here the best approval at the best rate!
Best store ever! The staff is amazing, specially Keith, Kayce and Anna. They helped us throughout the process and made it super easy.
Was in and out with our purchase and delivery date in 30 minutes. Thank you. Keith, Kayce and Anna. The Best.
Tracy was our sales assistant and Kayce and Anna were amazing at helping us with making our purchase gathering the information behind the counter and checking us out. They were attentive and gave us time to look and talk about our decisions. I would recommend seeing them. They make everything go smoothly. Kuddos to all the women.
Went mattress shopping today and had grear customer service during the entire experiance. Tracy took wonder care helping find a mattress and listening to what we wanted. Paying for the mattress and setting up delivery was also a really easy and smooth transaction. Kayce and Anna took great care throughout the process. Thank you for the wonderful service today and i cannot wait to be sleeping on my new mattress.
Kayce, Kenny, and Ana were incredibly helpful with answering any questions I had. I felt secure in my purchase, I’d recommend Ashley’s to my friends
Keith and kayce were really helpful when I was looking for a new couch and mattresses. Keith knew his mattresses!!
Keith and Anna were phenomenal! Got me the sectional and bedroom set of my dreams at an ex(SECTIONAL) price 🤪
I want to say thank you to Ms Tracy and Anna for always giving us a good experience at Ashly. They always give us the best service and find the best price for what we needed. We have had the opportunity to return for the second time and as always we leave with what we are looking for. Highly recommended and it is one of the locations we prefer, everything is of good quality.
Love this store! Everyone was so helpful, especially Annie, Anna, Tracy, and Kacey! Helped me find the perfect sofa with ease. 10/10 recommend visiting them!
I would like to say thank you to Keith and Anna for helping me out, answering all my questions and being so nice, sweet and informative and made my day a great and happy day. They are the Best!!!
I had great service at this location. Ms. Tracy, Anna and Kayce were excellent
Tracy, Anna, and Kayce was amazing to work with. Very helpful and professional.
Ms. Anna and Kenny were very professional and their attention to detail was beyond reproach. For your future furniture needs please go see them. Thank you for your professionalism, support, and caring for your customers
Ms. Anna and Mr. Kenny was a great help on Today. They worked with me and my wife thru out the hold process. Great Job!!!
I had great service here. Originally Kenny Leon helped me out and he was very helpful and informative. When I came in the purchase Tracy Kayce helped me as well and it all went very smoothly!
Very polite professional and got me the best deals possible love it here Thank you so much to Keith, Kayce, and Anna For the great customer service !!!
Keith was a great help! I would highly recommend Ashley furniture. Kayce and Anna were also a fresr help anf has excellent customer service.
Great prices! Keith, Kayce, and Anna are very helpful in finding the right furniture we need. I highly recommend coming here to get quality items for your home!
Tracy and Anna were the best absolute anyone could ask for. They were very informative and patient within the process. I appreciate them for all the help.
Anna and tracy gave great customer service
Tracy and anna were awesome, everything was excellent
Very Helpful and resourceful! Great customer service. Im very happy with my purchase. Huge thanks to Hayden , Kayce and Anna
Real easy process and great! Hayden allowed me to take the model drawer off the floor and to my house! So it worked out well! Kayce and Anna at the front were super helpful!
kenny anna kayce were helpful for my wife and is purchase on a couch.
kenny was very kind to us and answered our questions! Anna and Kayce were also very helpful with the financing part.
Today I came into the store to find a mattress. I received help from Hayden, Kayce, and Anna. Hayden was very helpful in answering all of the many questions I had as I selected a mattress for my granddaughter. I found what I was looking for and the price was within the range that I expected to pay.
I had a wonderful experience with Keith, kayce and Anna while shopping for a bedroom suite for my Grandaughter. They were very helpful and courteous during the process. Everything went smooth and I was out of there in less than an hour. I would recommend this store to all of my friends.
Great services from Keith Anna and Kaycee really helps us through the process of first time buyers with there very great prices will be shopping again
Keith, Anna, and Kaycee were so helpful and kind. I will be coming back again to purchase more of their lovely items
Keith, Kayce & Anna were a phenomenal team that helped us out with every detail! Highly recommend!
Keith, Kayce and Anna were the best examples of excellent customer service in the retail furniture industry. Highly recommend
Tracey, Kayce, and Anna were very helpful and very kind a patient when helping me and my family find everything we need
Tracy was a very good help with everything today. She has gotten me good deals on everything that I have bought today. I appreciate it Tracy thank you for all your help.
Thank you Tracy, Anna, and Kacey for helping us decide on our new furniture ! Very helpful staff
Great service from Chad, Kayce and Anna. Very professional and really took great care of us
Anna and Ken helped furnish our new home in about 30 minutes. We have looked at multiple places, ended up stopping here and found exactly what we were looking for. They are locally owned, so it was a hit for us all around!
Ken and Anna were amazing. We found exactly what we needed and they made it happen! Highly recommend this Ashley Furniture, plus they are locally owned! Win win for us.
We came in already knowing what we wanted and Keith was super helpful and quick with the service, even matched the online prices to get us a deal. We are very appreciative. Kayce handled the finance portion with ease. Very nice furniture shopping experience
Ashley furniture is the absolute best! The quality is unmatched. The customer service is excellent 👌, Hayden has been extremely kind and helpful and Anna is so sweet and amazing 👏. What are you waiting for get to Ashley's Now!
Great service from anna and Keith! We love our new sofa set!
Awesome experience thanks to Keith and Anna! We went to 2 other furniture stores looking for our living room set. We came back here to complete our purchase thanks the service alone. It doesn't hurt that they have an awesome selection and quick delivery.
Went looking for living room furniture at multiple different stores. Out of all the stores we went to, we got the best service and prices here. Keith and Anna were very helpful showing us multiple sofa sets and helping with pricing and financing.
Keith and Anna were real understanding about what furniture we wanted and what we liked
Excellent customer service, got us in and out with no hassle. Easy process to get financed and approved. Keith Kayce and Anna are the best sales team in the business! Highly recommend
Help was fast and smooth! Annie was quick and proficient when helping us!
Anna daily and Kyle were so helpful today with my purchase! Thank you! I will be back
When I enter into Ashley on9 /24/24 around 10am, I was greeted by Tracey she was a breath of fresh air. Her smile to her conversation and her patience was top tier ... Now let's talk about Anna she helped with the finance part was awesome, as well breath of fresh air. The atmosphere at this store speaks volume about it being family oriented. Dally swoop in help my partner with is finance, she was sweet and patient and was able to get best the financial assistance. I want also give Shout Out Tyler at the WS Young Ashley location he was our original sale person but I stop on imperial and I liked more of they selection but TYLER WAS GREAT TO US
Had a great experience at this location, the staff (Anna, Tracy & Roger) were very knowledgeable and friendly. They understand our needs and made it happen. Thank yall
Keith is always great help. Anna was great checking us out and Roger came over to check on us. Great customer service today
Anna and Keith great service.
Anna and Keith great service
Keith and Ann were absolutely amazing and Roger came by to check in on us as well. Keith has helped us buy furniture multiple times and has always been amazing helpful and friendly. Always a pleasure coming in when you already worked with the salesman or woman
The Best experience we received, Mrs Tracy and Anna are very friendly and always help us to find everything.
keith and anna were AMAZING!!!!!!
The employees were very professional and courteous. Great Experience. Thank You.
Great friendly service! Kyle helped us out with all the questions we had. He was very helpful with telling us the deals we could get. We were very appreciative of his help.
Kyle was very helpful and professional. We’ve visited this place a couple of times and not only did he remember us but what we were looking for.
Knowledgeable, good selection and products. Tracy and Anna were Awesome
Anna and Kyle were very helpful! Thank you!
First met Chad when entering the store. Really friendly and helpful, not pushy at all. Then Keith helped with mattresses, so good at making us feel comfortable and helping us getting exactly what was best for us. Kayce and Anna helped us financing. Great service and super friendly staff. With great products. Bought king bed set and mattress. Will be buying living room furniture and dining room furniture too.
Annie and Anna did great today they were very helpful and mindful and demure❤️❤️
Annie and Anna were so amazing and helpful!
Annie and Anna were extremely helpful and kind! They were very knowledgeable and quick to answer all my questions 😁
I’ve been coming here for the last 4 years. The Ashley family always takes great care of my family and I. Thanks for always helping out Keith, Anna, Kacey, and Chad.
Very nice people respectful and helpful!
Kayce, Anna and Hayden very polite. Walked in looking for a recliner. Came out with one. No pushy feel to buy, had us do are own thing, but were around for any questions my wife and I had.
Our experience at Ashley furniture was great. Everyone was extremely helpful. Huge thank you to Keith, Anna, and Kayce.
Be careful with the sales people at this store-especially Keith and the manager! Both are very deceptive and will work to pretend you’re getting a deal until your items show and you realize some were deceptively taken off the deal. Terrible people and customers should be very careful!
We love ❤️ Ashley furniture! Excellent service! Hayden took us to both stores while Anna and Kaycey took care of of finances!
Thank you for your help, Hayden, Anna, and Kaycee!
Anna and Hayden are the best she worked with my price and got me everything I needed . Love this place will be returning
Beyond excellent !!! will always come here for their services with our home care needs. A+
Anna & Keith were very helpful,friendly and kind they are excellent
Anna, Tracy, and Kacey helped me get set up with some new furniture today. They were extremely patient with me and I really appreciated that the most.
I can into Ashley’s today to do some shopping for my new car. Anna, Tracy, and Kacey helped me out and they were amazing. I was able to take my time and they truly helped me in the decision making process. I really appreciate all of their help and I feel confident about everything I purchased today.
Tracy and Anna were very polite and professional.prompt with service and helped select best product available.
Awesome service with Anna and Tracy!!! Very helpful and stayed late for us.
Great prices. Very helpful. Stayed late to help us. Not pushy in the least.
Keith is always professional and helpful, and he doesn't "stalk" you through the store. Love this place!
Annie & Anna provided top tier service helping my wife and I choose the furniture for our new home. They listened to what we were looking for and made suggestions based on what we envisioned. The process was quick. Even though we walked in 30 minutes before closing, we didn’t feel pressured or rushed. Highly recommend.
Anna and Kyle were amazing took the time and worked with me and my husband excellent service
Keith, Anna, and Kayce, Great customer service and excellent communication
Big thank you to Hayden Loyd, Anna & Kaycee for their support and help throughout this process on my new furniture, here at Ashley’s Furniture in Killeen Tx!!!
We had such an excellent experience!! Keith and Anna were so helpful. Looking forward to doing business with them again in the near future.
Keith and Anna helped us pick out and order a dresser that fit our specifications! Really quick and easy process and made us feel welcome. They were awesome!
Had an amazing experience with Keith he was able to effectively answer any questions I had. Me and my grandmother also had an amazing experience with Anna while helping us check out everything.
Anna and Jennifer were really helpful got us what we were looking for. Amazing customer service
Exceptional customer service. Keith worked with us listened to both my husband and my needs. Got us exactly what I was looking for. He didn't smother us but was close by to answer all questions. He definitely went above and beyond to get us what we needed. Ana's customer service was top notch to seal our entire purchase together. I can't wait to get our furniture delivered. Couldn't have asked for a better experience.
Exceptional Service.. Keith was an awesome dude who's customers Service was unmatched.. Anna was great with quick and consistent service... and don't mess with her printer lol.. inside joke if she see this..
The staff was very professional, helpful and most of all patient! Thanks Keith, Anna and Beatrice!
Keith and Anna were amazing. Amazing store, manager, and service. Thanks a bunch. From a coach and teacher.
Today I made a purchase at Ashley Furniture. Keith, Anna, and Jennifer were amazing! Great team!!
I swear I had a great time shopping for furniture at Ashley’s. It was my first time purchasing from this store and I loved it. Keith and Anna were so patient and they were the ones that made my experience at the store so great. They need a raise. Thank you Keith and Anna!
Sweet!!!!! Just got my daughter a living room set and dining set....all thanks to Anna, Keith, and Chad. These guys are awesome....👌
Keith, Chad, and Anna were amazing! They helped us get a living room and dining room set! Keith gave us freedom to roam around and came by whenever we had questions on a product! No other customer service does it like this!!!
This store gave us a great deal on a cali king. Kyle was informative and patient. Never pushed us to purchase anything and gave us time to really make sure we were happy with our purchase.
Keith, Anna, and Jennifer were excellent to work with. Kaycee was sweet
Keith, Anna and Jennifer were excellent to work with
Keith, Anna and Kaycee were amazing. They were a pleasure to meet and work with
Kayce and Anna were very helpful with my transaction. For anyone looking to order furniture through Ashley’s, never do it online. Do it through the actual store. It will be cheaper and your furniture will come to you without anything broken.
Hayden was absolutely amazing in helping us decide on which furniture best suited us! Anna was incredible helping us pay our balance! Definitely recommend anyone looking for furniture to come see them!!
Keith was patient with us and helped entertain our kids so we could look around! Him and Anna provided excellent customer service and made our experience enjoyable
Keith and Anna provided excellent customer service! They made our visit enjoyable and the purchasing process easy!
Tracy, Kayce, and Anna went above and beyond to help me find exactly what I was looking for in a couch. I gave them the ideas of what I wanted and they found me the perfect set! They were all very inviting and helpful! I highly recommend!
Tracy, Anna, Kaycee were amazing!! Living Spaces cancelled an order, and this staffed stepped in and went out of their way to help me! Thank you!!
Kayce, Keith and Anna were very friendly and helpful. Best service in town.
Recently bought a media console and it was such an easy process! Keith was super helpful along with Anna and Kayce!
Keith, Anna, and Kacey are so awesome!
Hell yeah we are happy with Keith! Keith is my dude! Great with the lil ones and 100% with facts and truth… Anna Kacey help him out great
Went to store today good customer service Keith, Anna & Kaycee helped me what I was looking for with good deal will be returning get more stuff.
My experience shopping at Ashley was exceptional. Kyle, the sales associate, provided excellent guidance in helping me select my living room and bedroom sets. Anna in finance was knowledgeable and efficient in presenting options and managing the numbers. Beatrice went above and beyond to assist me when some of my desired items were out of stock, and she diligently searched for suitable alternatives. I am grateful to the team at Ashley in Killeen for their exceptional service. Sincerely, Thomas C. Henderson
Keith did an amazing job from when i walked in& until i left, helped me find exactly what i wanted !!
Keith was very helpful and helped us find the perfect mattress. kayce and anna were super sweet and made the process very easy.
very great service , 100% recommend if you’re looking for new furniture. A lot of help . Thank you once again , Keith , Kayce, and Anna !
Keith and Kayce were awesome and very customer friendly. Highly recommend!
⭐⭐⭐⭐⭐ I recently visited Ashley Furniture to purchase a new bed and had an exceptional experience. Hayden was incredibly helpful in assisting me with picking out the perfect bed, providing valuable insights and recommendations. His expertise and friendly demeanor made the decision process so much easier. Additionally, the checkout process was a breeze thanks to Anna and Kaycee. They were efficient, professional, and ensured everything went smoothly. I am very satisfied with my purchase and the outstanding service I received from the team at Ashley Furniture. Highly recommended!
Kayce Keith and Anna were super helpful good looking out yall
Kayce and Kyle are very helpful made sure that we got what we were looking for and are very professional
Very good salesman Keith Anna kayce.
Such amazing customer service ans care. Kyle help me pick best mattress for me. Kayla and Anna gave me the best finance options. They are the best mattress place I experienced. They were not pushy salesperson and help you find the best option
Kyle was very helpful and informative when we asked questions about mattress. Anna and Kaycee made to get us the best financing options. I will be shopping again!!!
Linked up with Keith, a solid guy. No pressure to buy. Beatrice and Anna helped me and my wife finance our parlor pieces. Thank you. Excited to see it in our living room.🤙🏽🤙🏽🤙🏽
Julio, Anna, and Beatrice helped my family and I find the best bedroom set for our boys! Great pricing and lots of ways to get approved! Highly recommend them!
Such AMAZING customer service. We were greeted by Keith, a very welcoming gentleman. Such an awesome dude. 👍🏼🥰🤙🏽 We were then able to finance our purchase with Beatrice and Anna, very knowledgeable and informative financiers. This was such an awesome furniture purchasing experience. No pressure to purchase… but we did spend a pretty penny.😬😁😊
Came to the store and was immediately greeted by Keith. He was ready to assist without being pushy or trying to get a sale. He allowed to walk through the store peacefully. When I was ready to make my selection he offered tips and suggestions to help me make the best decisions for me. I was fortunate to be able to utilize their financial options. I spoke with Anna and Bea who both went above and beyond to ensure that I understood the terms and conditions. I would highly recommend this location.
Great customer service. Keith helped us out and answered all of our questions.
Came in ready too get a new couch and Keith was very welcoming with respecting our likes and dislikes and was able to put us on a set that we loved and was very good at explaining everything we’re buying and even liked how well he explained the protection plan! Ladies at the front ( Anna, Beatrice, Jennifer) were very great at getting our paperwork set up and setting us up !
Keith and Anna are so helpful and make sure your satisfaction is guaranteed
Anna and Keith absolutely helpful and they make sure you get what you need no pressure answer any and all questions you’ll definitely leave Ashley store satisfied
Hayden, Beatrice and Jennifer... You are amazing. This is my 3rd major purchase at this store and they never cease to amaze me. Kudos for all the help.. Me and my family always appreciate your help and business..
Go to Ashley’s! Carlos, Anna, and Jennifer are really friendly and professional. They make things happen.
Amazing service from Carlos, Anna and Jennifer 👍🏽
Anna and Keith were very helpful in explaining the process and our options, helped us get the best price and we're over all super nice.
Keith and Anna were super helpful, showed us our options and explained thier answers to our questions so we understood. Simple and easy process next time we are in need of furniture we will be back.
Mr Keith and Anna was very professional ! And helped us out . Came in and knew what he was doing ! So friendly and definitely kept it real ! We enjoyed our time with Keith !
Anna and Annie was awesome they helped me find the perfect living room set. Thank you again you guys are amazing!!
Hayden was probably one of the best salesman I’ve came across. Real down to earth and wasn’t on my back. He talked to me about what i needed, pointed me in the direction and let me look around while checking in. I 100% will be recommending him and won’t go to any other store but Ashley. Someone give this man a raise
Hayden was great, didn't hover, was quick to respond to questions. Chair was just what we were looking for and was reasonably priced. Kayce was efficient and made our checkout process smooth.
We had a great experience finding a bedroom set Hayden helped us find exactly what we wanted for the right price. Anna, and B made the process super easy.
Anna, B, and Hayden were absolutely wonderful, helped with everything, and made the process super quick and easy!
Great customer service very friendly and helpful with any questions I had
Great experience with Mr Keith, he sat down with us and made sure to go over every question, concern, option, and opinion. Ensured not to rush and to make sure we got exactly what we wanted showing us the comprises for any other ideas we wanted. We worked with him for about month and nothing but patience and care from him. Mrs Anna in finance made sure we understood all the fine print and all the paperwork that comes with buying furniture. Made sure we felt welcomed and comfortable purchasing from this store. Highly recommend if needing or wanting new furniture.
Look for Kieth he is nice, understanding, friendly, and helpful beyond expectations. We had been in and out of the store for 4 days in a row and he was always there with a warm welcome. And Anna was so cooperative and worked hard to make sure we got the best options for payment for a couch.
I cannot express how wonderful the service was. When I came to the main location Walter, my sales person, mentioned that we go to a sister location to see some of the products I was looking. Not only did I get what I wanted but SALE!!! Mrs. Anna, came thru with making what I wanted possible. I thank you so much for such a great job. I don’t regret coming here.
Had a wonderful experience with Anna and Keith today! Finally found our forever couch that will be comfortable for my neck pain and my boyfriend’s low back pain! It was quick and easy and both of them went above and beyond to make us happy! Highly recommend!
Keith was absolutely amazing as a salesperson. No pressure at all and ensured we were completely satisfied. Anna at finance was fast, efficient, and answered all of our questions. Please go here and ask to speak to these 2 great individuals!
Great atmosphere and awesome customer service Chad and Anna took care of me and my son love My Ashley Furniture family
Our sales person was Julio Ramirez. He was a really nice guy, and got my wife and I a great deal. Delivery time is about 7-10 days, if in stock. All of the staff were very professional and pleasant, but Julio answered every question we had about certain furniture sets and was very knowledgeable about the stores stock. They also have various payment plans and will try to work with you on those payment options.
Kyle and Anna were great. Helped me get everything I needed at a responsible price. Highly recommend!
Kyle,Anna and Kayce were amazing and made our shopping and ordering super easy. I always do my furniture shopping here. Wouldn’t go anywhere else!!!! Well deserved 5 stars! Thank You
Love Keith and Anna at Ashley furniture!!!!
Keith, Anna and the whole tesm at Ashley furniture always come through!!! Thank you all for your help!!!!
I want to thank floor sales associate Hayden, and finance personnel Ms. Anna, for being professional and courteous, all our needs were met with no drawbacks, Thanks to you both for the comfortable shopping with your family.
I enjoyed shopping at the Ashley furniture store, I would like to thank the floor personell Mr.Hayden and the finance personnel Ms.Anna my meeting our needs.
Keith was amazing! Great guy and helped me with everything I needed!
Keith and Anna were super helpful and kind.
Kyle helped us find our bed set today he was very knowledgeable and went above and beyond to order the exact bed I wanted Anna and Kaycee was a lot of help too
(Translated by Google) Very professional Kyle, Anna, Kaycee (Original) Very professional Kyle, Anna, kaycee
Kyle and Anna were great a help to me. The customer service was exceptional. I highly recommend purchasing from this location
Hayden was an exceptional salesman. Very knowledgeable on any product that was discussed. I will be recommending people come to see him specifically.
Hayden was helpful, attentive, professional, informative and made my visit enjoyable
Mr. Hayden and Mrs. Anna were some of the friendliest and most helpful people I’ve ever encounter while buying furniture!
Annie & Anna greeted me as soon as I came into the store and helped me make a great decision to the new additions to my home.
Annie and Anna were so very helpful. Will be returning!
Annie and Anna (or Ana) were a really great help to my sister in getting her new bed set. They were kind, attentive, and very friendly. Hope they get a raise 💕
keith and Anna did an amazing job!!!
Keith and Anna were amazing!!!!! Helped out tremendously!
I came in not knowing how to style my home just that I needed furniture. I did not know the dimensions of my apartment. Not only did the sales associate Keith call the apartment but he assisted with taking the measurements. Keith went above and beyond, giving his opinion when needed, and using his sharp eye and mind to help make important decisions. Mrs. Anna, was great she was very polite and quick with the processing the payment and delivery. Thank you guys
Keith was very professional the whole entire time. He gave us ample time to keep looking throughout the store and was always there to guide us when needed. Kayce was very helpful as well. She broke down the prices as well as delivery dates and times. Overall great experience.
Adirondack composite chairs are on sale. Normally $339.00 now for $199.00
The salesman was great and helped me and my husband agree on a style, and color.
Keith is the best Seller Rep. He made sure my daughter first time purchasing furniture experience was successful. Give her a very reasonable price. He was very professional and he customer service skills was awesome. Anna was the Finances Clerk and she treated us with nothing but respect. She was very polite. Beatrice the financial Clerk was also helpful an making my daughter payments low and reasonable. We will be coming back to Ashley to purchase furniture again. Thanks so much to this team ! They were awesome! 👏🏾 🏆🥇
Keith, anna, and B were awesome
Keith, Ann& Beatrice, What a fantastic team.
Keith and Mrs Anna did a wonderful job with customer service!!! We coming back
I love shopping at Ashley’s Homestore! Anna and Carlos are always so helpful! I love my purple mattress, adjustable base, purple pillows and the sheets are amazing!!! Stop by and see Carlos for sales and Anna for financing!
Kyle, Anna and Jennifer were amazing and helped me have a seamless experience
Kyle, Anna, and Jennifer gave me and my friend great service today
Hayden was outstanding and is an exceptional Customer Service Friendly. He greeted me with a smile as soon I walked inside the furniture store. He helped and work with me in finding four table chairs and a 3 piece power reclining sectional. He took the time to go over the furniture that I was looking for. Hayden also went above and beyond in helping me with the financing and discounts with a decent price. I really appreciate his assistance and patience.
Keith and Anna were great
Military friendly store, received an extra percentage off & the staff was very welcoming!
They were super patient and informative, especially Keith he was very helpful!
Keith and Fernando was extremely helpful and got my needs addressed quickly.
Keith and Fernando made sure my husband and I were well taken care of!!!
Absolutely amazing customer service! The team was very helpful and answered all of our questions. They took their time to show us various of options for living room furniture. The financing was a simple and easy process. I would recommend this place. Keith, Anna & Haden All Excellent Team Members 👌🏾
Keith, Anna and Haiden were fantastic, really knowledgeable and patience with us.
Ms Anna and Keith are awesome! Definitely recommend!!!!
We worked with Keith and Anna and they were amazing! Worked with us to get us what we needed. Definitely recommend!
10/10 would recommend. Thank you Keith and Anna for the help and recommendations!
Anna and Keith were very helpful helping me and my wife fine the perfect bedroom set, and our dining room set to.
I always love shopping at Ashley’s, my go to for all my furniture. Today I had the pleasure of working with Hayden, Anna, and Jennifer. Go see them and they’ll help you pick out the perfect furniture for your home.
Anna and Hayden have been so helpful with each purchase this month and I have purchased 3 items within 1 month! Their service is amazing!
So amazing. Every single person offered me water as I looked around and while I waited. Everyone was so friendly and helpful. Anna was great with financing, Roger helped with getting me the bed I wanted, and Keith greeted me with a smile. Wonderful experience. Thank u!
Walked into Ashley and was instantly helped by Keith! Checking out, Anna was an amazing help and quick with it. The cheerfulness of her was very welcoming and I’d love to come back!
Keith and Anna were FANTASTIC! He greeted us as soon as we walked in the door and was super fun to work with. We found the perfect sectional/recliner set for us and Keith did everything in his power to get us the best price. Anna made the check out process very easy and provided all the necessary details on our purchase. 10/10 would recommend!
Great store! Second purchase here. Make sure you ask for Keith, super knowledgeable and friendly!
Great and friendly staff, Keith really helped us and we will for sure be coming back in the future!
Carlos and Anna were both great! Both helped us find our new couches. The entire process took us less than an hour!
Keith and Anna were amazing !! Best customer service. Thanks 😊
Good deal and left us alone to make a decision. Recommend!!
Staff is great!! I always dread furniture shopping because it’s like buying a car. This visit was awesome they were helpful but not overly aggressive.
Keith and Anna were great, super helpful in helping my wife and I pick out a replacement bedroom set. Attn Kyle….from one left handed person to another Mrs. Anna has great handwriting
Keith and Anna were fantastic and helped so much! Highly recommend if you’re shopping around for furniture!!
Keith and Anna was excellent and very patience . Gave me the best deal . I will return.
Keith & Anna are GREAT!!!! We were able to furnish an entire Apt in under an hour with all of their help! Thank You
Keith and Anna were great! With awesome customer service, will definitely be back for a bed next.
Exceptional Customer Service and very friendly associates! From the moment I walked in I felt welcomed. Julio worked very diligently to find something I absolutely loved for my price range or better. Would definitely recommend this particular store for anyone looking for great prices and better customer service! All associates were friendly.
Excellent service, Thank you Keith and Beatrice!! They were very professional and honest. Didn’t feel pressured and got exactly what we wanted! Highly recommend this store and request to work with these two kind people!!
Keith and Beatrice was amazing and very help and they helped us get the couch of our dreams and chair.
keith and beatrice were great help :) !
Keith was so helpful and he made the process so easy! 10/10 recommend!
Keith and Anne were amazing in helping us with everything from the second we walked into the store until we finalized everything! I will be returning in the future!
Horrible folks here, check their website prices before you buy. Dude try to mark up a couch $300. When I confronted him he said oh yeah this one just went on sale. It was the MSRP…
Keith and Anna were the most helpful and amazing customer service reps. Their service was exceptional.
Keith was so helpful and didn’t try to oversell us helped us make a decision and was straightforward he was super helpful. Annie also was kind in directing us on sales but not hovering and Anna checked us out and was so kind what a wonderful experience!
Super easy experience! Was able to pick out almost a full house of furniture and finish all financing in no time at all. Julio, Jennifer and Anna were all incredibly helpful.
Julio and Anna provided great customer service and made the process very smooth and understandable
Great service!!! Keith was very helpful finding us exactly what we asked for. And Anna was great finalizing our sale.
Sales rep, Keith, was great at providing help and information but not being pushy or overbearing. Greeted us when we showed up and answered our questions but was good about giving us space to look at things and discuss things as a family but always being close by in case we had questions or to pull up information for us. Never felt pressured or obligated into making a purchase or felt like I had someone watching over my shoulders.
Went in looking for a dining room table. Carlos was a great help. I let him know what I needed, he showed options gave me room to breathe and look around. Very knowledgeable with questions we had. Walked out with a dinning room set and sectional. All around pleased.
Kayce and Keith were both very friendly and helpful with finding what we were looking for.
My wife and I were looking for a chest for our daughter and Kieth and Kayce were a huge help in finding what we were looking for.
Annie Anna Jennifer Beatrice thank you
Annie Anna Jennifer Beatrice
We love Ashley furnitures. We moved back to Texas and bought our furnitures. Hayden was amazing and friendly with perfect customer service personality. They are all amazing
Hayden, Anna, Fernando, and Jennifer were very helpful! Hayden helped us a lot!
Had an AMAZING experience here!! Jennifer was able to get us exactly what we wanted (even made some phone calls to reserve our new couch) and Fernando made the financing process super speedy and painless!!
I had a great experience looking and purchasing furniture here. This is my first time doing something like this and Carlos and Anna provided great service and highly recommend coming in.
Keith Williams did great!
Keith Williams put us in the right living room suit with zero pressure!
Hayden is so amazing!!! The energy is so amazing.. Anna thank you!
Thank you tracy and anna for being so helpful! Great sales people.
Tracy and Anna were very helpful! We’re so glad we ran into them at this store.
Thank you for assisting today! Anna, Tracy and Chad you guys were wonderful. The store is pleasant to be in and always comforting.
Anna & Cody were great they made the application process easy and the purchase of my couches went smoothly!!!!
Keith and Fernando did an amazing job!!!!
A huge appreciation too Keith, Anna, and Fernando. We came here to buy bunk beds for the kids and actually got an incredible deal on our dream furniture!
Keith, Anna and Fernando were amazing. They helped us with the sale of our kiddos bunk beds and helped us get a new bed our backs were needing!
The sales crew was amazing prompt and not on top of you like most other places. They were worried about taking too long on our paperwork but it really was no time at all. I recommend y’all to come in and visit Hayden, Anna, and Fernando at the store off the highway in Killeen!
Thank you so much Keith for taking the time to take me & my daughter around the showroom (several times) we really appreciate your patience! And Anna was a pleasure with quick easy financing!
This team was amazing!!! Explained everything thoroughly and properly. Definitely recommend!!! Thank you Hayden Anna Fernando so much
Everything and everyone was great and the prices were incredible Keith and Anna were amazing
I came in to the store to look, just look, but Keith was great at answering all our questions. Anna helped us with our finances she was so nice and helpful. This was a great experience.
Keith and Anna were amazing came in to look and compare walked out with a amazing deal and a new bed very professional and didn't give us a run around like other places do
Keith was great! He came to us as soon as we walked in and he gave us everything we needed! He worked fast.. Fernando made sure we were taken care of the first day and super quick. Anna was amazing and got us in and out with financing On our second day in the store. Overall we left HAPPY!!
Keith did a great job getting me everything I need for my house. Was accurate with his prices and knowledge on furniture i picked out
Keith is the man !!! thank you for helping me get a new couch
Keith and Anna were a very big reason we bought our TV stand here. Hand down the best service
Keith and Anna did an awesome job taking care of us! I definitely recommend seeing them for your home shopping needs!
Keith was helpful and had great customer service
We were greeted with friendly staff. They answered all our questions and we left happy and got exactly what we were looking for. Keith is who helped us and we were very satisfied. Anna helped us with checking out and she was professional and nice.
Amazing customer service
I came to Ashley’s furniture store to shop for my fathers new apartment in hopes of just finding a dresser. But with the help of Hayden, Fernando and Anna I was able to furnish my father’s entire 2 bed room apartment at an amazing price! I mean we got a bedroom set (bed frame, mattress, dresser, mirror, nightstand), center table, coffee table, and even a recliner. They were even able to offer delivery and assemble services in just under 2 days making the job 1000x’s easier for my disabled father. I could not have been happier. Thank you so much Ashley’s in Killeen. My father, myself, and our service animal Oreo greatly appreciated your services! We look forward to shopping with you again soon :)
My daughter and I were shopping to furnish my brand new apartment shortly after moving to Texas and all I can say is that Ashley’s is the place to go if you’re looking for good quality furniture at a decent price with friendly helpful staff! Hayden (slim shady), Anna and Fernando made sure that I got the best deal for what I was looking for and even offered delivery + assemble services which as a disabled veteran that has a hard time just getting around is challenging. I greatly appreciate the staff for they’re help and patience 100/10!!!
Kaycee, Keith, and Ms Anna were extremely helpful while we shopped for our new living room furniture.
Carlos, Anna and Kaycee walked me through the process the entire time and made finding a quality bedroom set easy.
Very helpful service and willingness to show us around the whole store for what we are specifically looking for. Thank you Kayce, Hayden, and Anna
Super good service by Hayden, Kayle, and Anna
Great customer service from Hayden, Kaylee and Anna. All very helpful and informative.
Keith was absolutely Amazing! Wry helpful and respectful!
Very welcoming and answered all our questions Thank to Carlos and Anna. Come by and see them. They are AWESOME!!! 😊
(Translated by Google) Carlos & Anna gave excellent service (Original) Carlos & Anna dieron un servicio excelente
Experience here was great. The environment is very welcoming and the people are wonderful. Carlos helped with every step of the process in our purchase, he left no questions unanswered. Outstanding customer service. Beatrice was also very helpful with our financing and explained everything and all information throughly.
Instantly greeted when walked into the store, Carlos was amazing and very helpful through out the whole process of purchase. Beatrice was also very helpful with assisting through the finance part of purchase and explained everything throughly. The environment is very welcoming and everyone was just wonderful.
Carlos, Kayce and Anna did a great job!!!
Everyone here was very help and did a great Job I love working with Keith Anna and Beatrice
Keith, Anna, and Beatrice were amazing
Great experience here. Answered all my questions and no pressure.
Keith was extremely knowledgeable and helpful.
Keith is so down to earth he helped me pick a set out for my wife she loved it then Anne and Beatrice help out with getting all my paperwork and financing together make sure I got the best bang for my buck.
I mean WOW as soon as we walked in we were greeted by Keith who showed us around the floor and gave us information about sales and discounts going on, very friendly and welcoming felt like I was talking with family, Ms.Anna/ Beatrice worked very hard and diligently to help us get the right financing that would work for our family. I’m very thankful. They worked with us and made us feel confident in our purchase.The experience didn’t feel like a sale, felt like I was shopping with a family member, no one was pushy and they listened to our concerns. If you shop at Ashley’s this is the team you want everyone was amazing at the store but these 3 really stood out ! Thank you
Great place to get furniture. Awesome staff and awesome management.
Excellent people to work kayce,Keith,Anna help my need recommended
Fantastic team and store. Keith, Kayce, and Anna were all a huge help and the sole reason I will be back
Keith, kayce and Anna were amazing and super helpful with our questions and were extremely informative.
Jaycee, Chad, and Roger were wonderful to work with! Thank you, guys!
Anna & Keith was an amazing sales person, very nice and welcoming and accommodating.
Anna and Keith was informative, energetic and took care of us. Couldn’t be happier with our experience.
Kieth, Anna and Kaycee really helped me out with a bedroom set. Thank you so very much.
Keith was great! Helped us find the perfect living room set for us. Anna and Kaycee helped us at checkout and set us up quickly.
Keith, Anna and kaycee were extremely helpful with any question we had. Super friendly!
They were very nice and friendly and helpful l just love there store
Annie great
Staff is always personable. Furniture is always of great quality. Keith went above and beyond, even doing additional research and consulting with management to ensure my requests were met and that Ieft the store totally satisfied. Would highly recommend Ashley Furniture!
So excited with our new purchase. Kayce, Hayden, and Anna were amazing to work with. Found me exactly what I needed as looking for and we couldn’t be happier.
Tracey Anna Beatrice All three ladies where very helpful
Love the crew at Ashley Furniture. Several purchases here. They are attentive and never fail to greet customers as they come in. Anna, Keith and Annie were a tremendous help today as I'm looking for a love seat to fit a tiny home space. Check them out!
Kayce, Anna, and Hayden were fantastic!!!!
Great customer service and knowledge, Keith, Anna
Keith and Anna were amazing!! I respect recommended buying from here! Customer service is way too good!
Keith was a great and helpful salesman!
Carlos, Kayce and Anna were very helpful with purchasing furniture ! I will definitely come back and shop again !
Great experience. Sales person Carlos was great and friendly along with the finance staff. Would recommend.
Great customer service. Friendly staff. Shout out to Carlos, Kayce and Anna.
So my family and I were looking for some furniture for our living room, a recliner and maybe a small couch. The moment we walk in Mr Keith was so helpful and we just love the way he spoke to us it was respectful and relaxing. The way he described The furniture and his experiences with it were just so fun and interesting. And once we finally settled on furniture Ms Anna was a great help with our financing. It was such a blessing I definitely recommend having them help you if your ever in need any future. I may need to come back for a bed😎
ask for carlos ana or beatrice very helpful and great job can’t wait for my table to come in!
Always so friendly and helpful! We’ve had the best experience!
Tracy, Anna, and Bee were very helpful from walk-in and were able to assist with a good monthly payment option. Definitely recommend shopping here!
Tracy, Anna and Bee gave my wife and I wonderful service.
Casey B had top notch customer service. There was no pressure to buy anything and helped us find exactly what we were looking for.
Tony Mendoza and staff were extremely helpful. All the way from Cove to Killeen. They got us exactly what we needed and answered all of our questions. Would return again for other pieces if I need them.
Anna, Keith, and B did amazing and helped us get what we needed and more. At a great deal.
Carlos beatrice and anna, very helpful
I had such a wonderful experience at this store from the moment I walked in! Keith, Beatrice, and Anna were SO helpful and kind! I found exactly what I was looking for and I was even able to get same day delivery! I cannot wait to get a good nights rest on my new mattress! Thank you, thank you, thank you!!!
Carlos, Beatrice, and Anna are all very helpful with understanding where to find price for my bed frame and helped me understand all my options as a first time buyer from Ashley Furniture
Carlos was great! Got me the best price! Explained the whole process and all my options really thoroughly!
Carlos and Anna were amazing! The process of ordering my bedroom furniture was quick and easy!
Tracy and Anna were a great help for me once I arrived to the store.
Fast, friendly and no weird hidden cost. I like straight to the point and Hayden, Anna and Beatrice were exactly that. I will be coming back fir more items as I rearrange my home.
Amazing service at Ashley's from Keith, Anna, Beatrice.
Great service- go see Keith- Anna & Beatrice
Keith, Anna, and Beatrice provided exceptional customer service when I came to Ashley's Store.
Hayden and Anna were both extremely great with helping me get my sectional. Hayden’s customer service and Anna’s quick return on my credit application just shows how much the Ashley’s team really cares about their customers!
Great selection and Employees actively try to get customer more / the best possible price / throw in some extras for the business. Would use again. These guys help the most Keith Anna Kayce
Keith was great in helping us find everything we needed. Anna and kacey as well super friendly
Anan and sunshine were outstanding and showed great customer service
Great experience. At around 15mins to closing this location was gracious and very professional and took us in! We just moved into our home and we needed a bed! Thank you Ashley Furniture store and your team for accepting my family and taking great care of us!! Anna and Hayden (Sunshine).
Tracy was wonderful and very informative. Kayce was very polite and made the transaction process seamless. The store manager was very helpful as well.
Amazing service. Tracy and Kayce were very helpful, friendly and knowledgeable
Very awesome experience with Anna, Carlos, and Beatrice.
I walked in knowing which pieces I wanted and what I was looking to spend. I had the pleasure of working with Hayden, Anna, & Beatrice. I was able to get the living room set of my dreams and not go broke! Iv been shopping at this location for close to 10 years slowly buying a room at a time & during every purchase, I have felt like family!
Chad Anna and Beatrice are wonderful. I left one store with nothing walked in and out in less than an hour with EXACTLY what I wanted with the help of them.
Anna Beatrice Carlos Great service, great team of people they really helped us out a lot and got us what we needed. Definitely recommend to anyone
Keith was energetic, fast, knowledgeable, and respectful. Beatrice was efficient and friendly. Great overall experience. Thank you!
Returning customer here. Thanks Keith for your attentiveness. We always receive great service from Keith, Beatrice, and Anna. Thank you!
Great customer service!! Carlos and Anna helped out so much and got us what we need at the best prices.
Annie was very nice and helpful. She was also very patient with us answering all of our questions.
Annie
Annie was great !!!
Chad, Daily and Anna were all a great big help to our furniture shopping experience.
Awesome sales and finance team. Chad Daily Anna
Start to finish was some of the best customer service I’ve had in a while! Everyone is beyond friendly, helpful, and accessible when needed. Keith helped me on my first visit found my online item and allowed me to view everything without any pressure. Came in 2wks later had Anna and Daily assist me with setting up my delivery to Georgetown on my desired delivery date. I’m beyond appreciative of everyone, their hardwork, patience, and friendliness.
Keith described everything and showed us all our options. Keith and Ann we were very professional and very helpful with all question we asked
The selection and options on a power lift recliner were not satisfactory and did not meet my needs.
Thank you so much to Anna and Tracy for all of their help with getting my bed taken care of! This PCS was stressful but you made it so much easier!
So so great!! Had the sweetest team helping us with every question we had! Worked directly with Hannah and Anna
Loved the environment and the people that helped us! Hayden was fantastic help and Anna helped us perfectly to get our finance to get the couch we wanted!!
Tracy and Anna were a big help!
This was an awesome shopping experience. Anna and Tracy were super dupper helpful with our needs. Contact one of them for your furniture needs.
Tracy and Anna were the best in helping us choose the furniture of our choice! It was such a great experience as we are picky, lol! Thanks so much!
Anna and tracy are just the best!!
Fast service, good options and availability. All staff were straight to the point no run around,
Great hospitality, Keith was straight to the point.Highly recommend. Anna and Beatrice worked a great deal on everything we wanted. Thank you
Keith and Kayce were very helpful and made the process very fast and easy.
Keith and Kayce were very helpful and made the whole process very easy. We were overall happy with the urgency to help and hospitality.
Keith , Anna and Kasey were Great! Very patient and helpful!!
Carlos helped me very well only issue communication laced after purchasing the furniture Beatrice explained everything to me And Anna was very kind to us I ordered August 21st and we are on Oct 12 the and still no furniture I expressed my concerns I had with rooms to go.thay delivery issues are always pished back. Feel like its occuring again.
Outstanding service from Carlos, Beatrice, and Anna. Thank you.
Annie, Anna, and Beatrice were amazing!! Helped us through the selection process.
Have purchased from Ashley for over 15 years. The staff are always friendly and helpful. Love that we have never been pressured to settle with something we didn't want.
Keith, Anna, and Beatrice at Ashley Furniture have always gone above and beyond for all our furniture needs/wants. This purchase was no different. Y’all rock!
Annie, Anna and Beatrice were Awesome!! They were patient and very helpful
Annie was great!
He did great!
Keith was great
Carlos and Anna helped me out so much!!! Carlos was very knowledgeable about the furniture and prices. He gave us great advice. Anna was very helpful and got me approved for a loan that covered everything I wanted! Great experience here at Ashley’s in Killeen. Thank y’all sooooo much!!! 😊
My mom said it is worth the extra cost..so she's happy. Im frustrated for her though. We found a desk for 800 something and a chair...their price for the chair as $400 with no wiggle room. So she bought the desk and a warranty for $99. Get home, same desk is $650 online, with option for a 5 year warranty. That chair is online for $200. Both can be delivered home free. 🤷. She spent $200 more than necessary on the desk.... and bought the chair online...but y'all stayed 23 minutes late for the sale and are family owned so its worth it to her. Then the truck arrives super early today with no notice. I'm asked to move my truck. Sure...I've done it for other moving companies..they worry about getting near the truck..nope..they backed that big ole semi into my drive way. Not one other furniture company has done that. The salesman was nice...but the business was not good in my opinion.
Carlos, Andy , and Cassie were amazing and helpful with our interests in mind
Carlos, Anna, and Casey made purchasing our couch so simple and easy!
Keith was amazing!
Jaycee and Tracy were great! Tracy took her time out to make sure we got everything we needed. She was professional and helpful.
Tracy was phenomenal since the moment I walked in the store. I ended up leaving with everything I wanted because of her and her team (Kayce and Anna). She even brought me to another store to look at inventory when I expressed nothing caught my eye. Thanks again Tracy and team !
Keith, Kayce, and Anna were amazing! We came in, and Keith immediately made us feel comfortable and heard. Best shopping experience ever!
They're very helpful keith Kayce and Anna was very patient and kind and helped with my decisions for my box spring
ANNA AND KEITH ARE THE BEST
Keith and Anna was amazing!!!
Great customer service. Fast and friendly staff! I would recommend my family and friends to shop there! Keith, Anna, and Beatrice are amazing!
Had a good experience here. Hayden, Anna and Beatrice were great!
Hayden ,Anna, Sunshine and Beatrice were very helpful.
Carlos was a super sales man, Beatrice and Anna were spectular.
Great costumer service from Tracy, Beatrice, and Anna!
Great service from Tracy. She was very helpful with finding a bedroom set. Anna and Beatrice were quick and communicated well. Can’t wait for the set to arrive !
Friendly workers and directed us to what we need. Keith Anna Beatrice
Beatrice, Anna and Carlos was absolutely wonderful. They were nice and answered all of my questions. They all need a raise
Beatrice, Kayce and Carlos were very helpful and patient helping me pick out the furniture I wanted to go in our new home! The deals were awesome and affordable! I def recommend this place for all of your furniture needs 😊
Superb job and customer service by Keith and Kayce
Received amazing customer service from Tracy and Kaycee!!
Tracy and Kaci were a great help, come see them! Not to mention the great sale they are having!
Amazing costumer service really explains everything and prices. Really nice people. Thank you to Beatrice,Carlos, and Kayce.
They’re customer service was amazing! They explained in full detail with no confusion! And made the new buying process easy and fun! Thank you to Carlos, Beatrice and Kayce
Keith, Beatrice, kayce were great!
Carlos and kayce was awesome got me the information I needed about the purple
Great and friendly customer service from Kayce & Keith. Helped me with everything I needed. Made it quick and easy to look through everything and purchase
Kayce was so amazing with helping us finance our new mattress!
Great service!!! Thanks to Carlos, Anna, and Kasey!!!
Great place to shop. Very friendly and helpful.Thanks to Carlos, Anna, and Kasey.
Awesome place and people! Carlos, Anna, and Kasey will help you.
Great service! Only place we buy furniture. Thank you Carlos, Anna, and Kasey
Tracy, Anna, and Casey were excellent helpers for the purchase of my Son's bedroom set.
Tracy,Anna,Casey helped out alot
Best experience ever! Fast and hassle free! Check here first! Quality team!
The customer service provided by Carlos, Anna and Kacey at the Imperial Drive, Killeen location was exceptional. The buying process was seamless and the variety available was awesome. Highly recommend!!
Purchased a living room suite! I love it!!
Carlos, Anna, and Kayce. Great customer service, super nice people to work. I will always come here to do my furniture shopping mainly because of their superb customer service.
Tracy, Anna, and Beatrice were awesome walked me and my Family through the entire process, answered every question we had with great dealt. They displayed great patience with my children which made my experience Amazing. Thank you.
Great experience, smooth transaction. Thank you for the help Beatrice, Carlos and Anna ❤️
Great Customer service. Everyone was kind and friendly. Thank you Anna, Carlos and Beatrice.
Very friendly family oriented place of business! We were greeted by Carlos. He was very kind and knowledgeable and helped us find our perfect couch! Anna was the sweetest! Very helpful with all our financial questions! Thank you Anna, Carlos, and Beatrice!!!
Wonderful service and very helpful. Carlos, Beatrice and Anna thank you.
Wonderful service and very helpful. Carlos, Beatrice and Anna thank you.
We had a great experience at Ashley Furniture in Killeen, TX thanks to Keith, Chad, Anna and Beatrice. If you are looking for furniture there’s nobody better!
We had the best experience at the Ashley Store in Killeen TX. Keith, Chad, Anna, and Beatrice were amazing. We will only buy furniture from these amazing people. Thank you for everything!
Carlos greeted us as soon as we walked through the door and listened to what we were looking for and gave good advice about a living room set we were looking at and ended up saving us money. Anna and Beatrice were helpful, friendly, quick in getting us approved with no money down so we could leave the store with the furniture ordered that we wanted. Will definitely be returning to do business with them again!
Extremely welcoming from the moment we walked in the door. Greeted by Carlos who listened to what we were looking for and went above and beyond to find what we needed. Anna and Beatrice in financing were extremely helpful in getting us approved so we could walk out the door with what we needed with no money down. They are the dream team!
Excellent customer service we received from Keith, Anna, and Kayce from the Imperial Drive location. They may us feel warm and welcoming while helping us decide and choose furniture for our new home.
Carlos, kayce, and Beatrice answer all the questions and where really helpful
Had a good shopping experience with Carlos & kayce Beatrice!
Carlos ,kayce,Beatrice did an awesome job at helping us get a brand new sofa set for a great price thank you guys!
We are back again! I’ll always go see Chad first! Beatrice and Anna were very helpful in the finance department.
Kayce, Anna and chad gave great help!!
Hayden, Kayce, Anna, and Chad get all my appreciation! Thanks!
Ashley Homestore always has lovely furniture. We bought a sectional for our new home and we absolutely love it! Chad was awesome helping us out with finding something we loved and was patient with us during our decision making process. Kayce was also really nice and helpful through the financial process. Would 100% recommend coming to this location!
Keith and Anna and Jennifer were amazing! Best customer service! Knowledgeable, personable, accommodating and respectful.
Keith, Jennifer and Anna and the customer service team were very helpful. Keith helped us find the right recliners very quickly and we were in and out!
Tracey, Anna, and Beatrice helped me with my mattress and adjustable bed purchase. They did such an amazing job! The team is so patient and was such a pleasure to work with. Would definitely work with them again.
My husband just purchased a purple Matress. Beatrice Annie was nice and so helpful. Our kids were so excited. Thank you!
Great experience,very professional service. enjoyed the shopping
Carlos and Kayce were very helpful today with finding a bed and mattress!
Hayden, Carlos, and Anna were all amazing help today! :)
Hayden, Anna, and Carlos were amazing.
Very hospitable Hayden,Anna,Kayley
Carlos and Anna was wonderful, patient and friendly
Carlos was very knowledgeable and detailed and Anna work fast too help with financing
Kayce & Sunshine (Hayden) we’re so helpful throughout our experience!
Awesome experience with Sunshine, Chad and Kayce at Ashley furniture.
(Translated by Google) Great service from Carlos, he tried and gave us space to think and analyze what we wanted without insisting. Kayce helped us to finalize our purchase. Thanks to both. (Original) Gran servicio el de Carlos atentó y nos daba espacio para pensar y analizar que queríamos sin insistir Kayce nos ayudó a finalizar nuestra compra. Gracias a ambos.
Grate customer service from start to finish Huge selection go see Carlos and Kayce they will take good care of you.
This place rocks my socks. Kayce was super duper friendly.
Kayce & Heiden we’re absolutely helpful.
Mrs Anna and Mr Keith helped my husband and I find a great deal on a bedroom set that we both love! Also loved their honesty and personality 🤩
Thank you Kayce you were awesome and very helpful 😄
Mrs Anna and Mr Keith were so very helpful with getting everything set in stone!
Kacey and Anna gave great service, very helpful and kind!
Anna and Kayce were amazing! I love this store!!!! 🫶🏽
We just bought a new sectional, Kind, quick, and informative service
Had a great experience with Tracy and Kayce!
Kacye was so amazing and helpful! If you are looking for furniture this is the place to go!
Great customer service the moment we walked in. Highly recommended! Thank you Tracy and the Ashley Team.
Tracy and Anna were great. Great customer service.
Worked alongside Keith, Anna, and Beatrice for an amazing experience! Everyone was very helpful and made our entire purchase much easier than we anticipated.
Carlos, Anna, and Beatrice were awesome. Carlos walked us around the store and showed us all the furniture they had and when it came to selecting what we got he showed us even a better deal. Thank you Ashley HomeStore in Killeen for looking out for us. Money well spent
From the point of coming into the store we were greeted by Carlos. Very professional and knowledgeable not pushy. We were also helped by Anna to complete the transaction for our new bedroom set to be delivered. Excellent customer service!
I had a great experience today shopping at Ashley’s Furniture store in Killeen! I was greeted immediately and everyone was so friendly and helpful! It was fast and they answered all my questions. Keith and Anna made the whole shopping experience amazing! I’ll be back!
Annie gave us like 3 separate quotes. Annie and Anna were outstanding. We got a great deal for our bed sets. Service was 💯 I totally recommend Ashley’s
Anna, Beatrice, and Tracy were so helpful when searching for the perfect living set and bedroom furniture for my boys! I was pretty indecisive and they were so patient with me. I highly recommend shopping with them!
These guys are AWESOME and patient I might add. Lol Keith an Carlos were there to help at any moment. I went back and forth for days until I finally settled on some really nice stuff. Anna & Beatrice in the finance dept were equally as kind and helpful! Over all a wonderfull experience. I would give them an additional 5 Stars if I could! Cheers! 🥂😁
Anna, Beatrice & Carlos were very helpful in finding our living room set
My experience at Ashley’s furniture was overall wonderful from start to finish!! I cannot express how easy Carlos, Keith, Anna & Beatrice made my experience great 😊 100/10 stars. I will recommend to others and be back for any other furniture needs.
Thank you!! Anna, Beatrice & Carlos
Keith and everyone else we encountered were extremely hospitable, made sure we received accurate information in terms of stock and delivery expectations. The entire facility was very clean, they helped keep our children entertained, and were just really lovely.
Keith and the entire team gave us top notch customer service. They were very attentive and personable. Will absolutely shop here again!
Amber and Kayce met our needs right away. Amber showed us the available TV stands with fireplace inserts options. Kayce made our checkout process simple and efficient. Thank you
Kayce wad super helpful with checking us out.
Kayce was an absolute delight helping us
Amber in sales was very nice and professional. Kayce in service was very nice and knowledgeable. Thank you for helping us out.
Tracy was so sweet and super helpful! Highly recommend!!
Amazing experience! Came in and Carlos, Anna, and Beatrice did an awesome job helping and got us exactly what we wanted at an amazing price!
Annie, Anna, Beatrice weere wonderful in helping me find what i wanted.
Annie Anna Beatrice service was amazing thank yall
Keith is awesome! Anna was awesome too! Thank you
The service was AMAZING! I came in and Keith knew I wanted to get straight to the point, so he didn’t BS me. The service was professional and Ms. Anna was great as well.
Wonderful experience! Keith, Anna and Kacey worked quickly and diligently to assist us as needed. They were accommodating to our young child and gave us time to look without feeling pressured.
Great customer support from Kyle and Jayce.
Anna, Beatrice, Kieth, and Kacey were Awesome. Very patient and helpful throughout the process. I love Ashley’s and their customer service is part of why As always I will definitely return.
Anna and Carlos were very helpful in finding our new couch set
Excellent service and a very relaxed buying experience! Thank you Keith and Anna!
That man Keith is the truth, he was an excellent help and a complete blessing.
Anna, Tracy, & Beatrice! Thank you for great service!
The 50% sale caught me and my husbands eye. Went to look for a bunkbed & walked out with a great deal. Thank you so much to Anna, Beatrice & Keith for making our purchase smooth. Awesome deals!
Anna, Beatrice and Keith were all Very helpful and polite
Anna, Beatrice and Carlos were all so helpful! They helped us find the perfect mattress and provided us with the upmost customer satisfaction. Will definitely come back!
Thanks to Anna Beatrice and Carlos for a great experience.
Anna, Beatrice, and Carlos were outstanding today!
Beatrice, Chad and Anna are Very helpful and great service 😊
Carlos was amazing! We didn't know what we wanted until he showed us around and utilized the displays. He was also able to give great design advice for our space! Beatrice and Anna were also helpful in the checking out process and providing information for delivery. Thank you so much!!
Great experience!! Carlos was awesome and gave us excellent advise and service! Anna and Beatrice up front were great too. We will be back!
Kyle and Anna are super helpful felt comfortable as soon as I came in they helped us out with a deal on top of the sale and made it helpful to make a easy choice will be coming back
Great and fast service. Thanks Kyle!!!!
Carlos , Anna & Beatrice were very nice and very helpful with getting our new bed today! Awesome store! Very helpful!
Anna, Beatrice, Carlos - AMAZING JOB! Fast, professional, very inviting and kind! Highly recommend this location and this staff! THANK-YOU!
The ladies here at Ashley's furniture, Anna and Tracy are awesome. They went above and beyond to get us approved and into the exact furniture we wanted!
Carlos was amazing! Very helpful and Knew his stuff! Anna made the purchase easy! Defiantly recommend this Ashley’s! Very well kept!
Carlos and Anna were amazing! We weren’t planning on buying something but with the great customer service and great deals, it was an easy decision. Thanks so much!
Carlos and Ana gave us a great service and made our purchase a smooth process.
Employees were awesome. Their financing options were awesome. They have great selections.
Super helpful, and quick to get us answers! Worked with Keith and Anna who were also great with answering repeat questions!
Anna, Beatrice and Carlos went above and beyond to ensure that we were taking care of and had a pleasant experience.
Carlos was amazing!! I enjoyed receiving complimentary water as we walked into the show room. Checking out with Anna & Beatrice went smoothly too!
Love this place. Big thanks to Carlos, Beatrice, and Anna for all of their help
Ashley Homestore is awesome. Carlos, Beatrice, and Anna made it happen for us.
Anna and Carlos provided awesome service. They assisted me with the pricing of the items and gave me a great deal.
Keith and Kayce at the Killeen branch were excellent! Best furniture shopping experience I have had. No pressure but fast, efficient, and got me exactly what we needed.
Keith was awesome!
Keith was great and Anna was amazing
Very friendly service. Keith helped us find a nice loveseat in the perfect size and right for our price range.
Keith was very helpful.
Anna & Tracy were an amazing help to us , we went to multiple places to find a couch and these lovely ladies helped us , Definitely recommend them !
Tracy and Anna were an amazing help and assisted us very well! We checked multiple furniture stores and they were the best!
Special shout out to Ms. Tracy and Ms. Anna, amazing service and provided us with amazing furniture… best in the city for sure !
Anna, Beatrice, and Tracy were so helpful and I got a great deal!
Great customer service reps. I recommend to friends and family.
I had a wonderful day at Ashley furniture. Carlos the sales associate was great. He helped us get exactly what we needed without the hassle. Anna and Beatrice was great with financing process. It took less than 10mins and we were approved. Thanks Ashley! I will be back again.
Anna, Beatrice and Carlos were very friendly, and helped me with different options and applications, .Great customer service.
Tracy, Anna, and Beatrice were an awesome team to work with to get us our dream dining table set! The entire experience was so easy and effortless on our part as they worked hard to get us all the deals! Thank you ladies for being so knowledgeable, personable, and professional!
keith was amazing! Helped us pick a great dresser for our bedroom!
Keith was very helpful and has amazing customer service
Keith was an amazing sales person
My experience here was wonderful. Soon as I walked in I was greeted by Keith and he answered all my questions and looked up different options for dinner tables. Anna and Beatrice made sure the pickup for what I bought was annotated and paid for. All of these associates I encountered was in great spirits and you can tell the aura in the work place was giving great energy. I truly appreciate my experience!
Started my day trying to get my furniture for my new home, i went to 5 different places and they weren't working for me since I would've had to wait 1week to a month for delivery and pay a delivery fee. But when I went to Ashley, and Keith received me and my family in, my first question to him was "when will I get my furniture" and he replied " I have everything in stock and u will pay no delivery fee and get it as soon as tm". This gentleman gave me a great service and got me a out of word deal for all my furniture, gave me time for me and mi family to decide and told me all the little tips to get better cuality and better price. He worked dreams for me and that day I ended up in tears of joy. God bless Ashley and God bless Keith Williams thank you for you help.
Keith was extremely helpful with the process and checking up on us making sure we had all questions answered. we also received great help from Anna and Beatrice
Keith was our seller show us all the deals explained with detail without putting pressure to buy anything. Mrs Anna made the checkout easy and Mrs Beatrice helped us out with the warranty documents. Thanks for your patience and help.
Keith was our sells rep. and helps us with everything we needed to keep us in budget! Anna and Beatrice also made check out easy and fast.
Everyone was very nice good reasonable prices on living room sets, bedroom sets and mattress. Come to Ashley Homestore Killen Tx and work with Ms. Anna and Mr. Carlos
Very efficient and knowledgeable! Anna and Beatrice and Carlos! Thank you!!
We had a incredible sales experience with Keith! He did an excellent job getting my wife and I a great deal on a mattress and adjustable frame. I highly recommend this store to anyone looking to get furniture for their home. Anna and Beatrice were extremely friendly and made the process so simple!
Great Customer service Anna,Keith and Beatrice
Anna and Carlos really helped me out. It’s my first move and I really appreciated their service.
I went in to Ashley’s off WS Young for a bedroom set, and Keith was phenomenal in informing me of the ongoing sales, helping me pick out the perfect set, and ensuring I received the best deal. Mrs. Anna was also great in assisting me finalize my sale, as well as ensuring everything was accurately listed on my sales receipt. I will definitely be returning in the future!
Carlos was very friendly and helpful. There was no pressure, he just answered our questions and let us make the decision.
Very helpful and friendly Thank you Anna and Carlos
Very good customer service and alot of finance options
I recommend everyone going to buy furniture from Daily Breanna and John at copperas cover Ashley outlet location
Had a great experience at Ashley in Killeen! Ayanna and Anna helped with any questions and concerns I had! Wonderful experience!
Anna and Carlos the service was AWESOME
Ayana was an amazing person helped me and my sister out immensely and was very patient with us
Anna,Ayana and Chad were Amazing!!! Got me and my husband approved for my dream furniture!! Highly recommend!!
My wife and I were looking for a Queen Bed for our guest bedroom, Tracy was our Sales Representative, SHE WAS AMAZING. She showed us several beds, never felt pressured, answered all our questions. Will definitely call on her again if I need new furniture
I came in today with an issue about my purchase and Anna was AMAZING and fixed the issue in less then 10 minutes! I am super happy with her customer service, thanks Anna!!!!
Everyone was very nice I will be back again Thank you Anna, Ayana, Beatrice
Amazing staff amazing customer service Beatrice was very helpful
Annie was super helpful and very informative on everything we had questions about!
Annie helped us with everything she’s the best!!
Annie was very helpful, knowledgeable, and personable!
The people are so nice!
Brianna was so helpful and patient. She helped me go through several options. She's very fun and personable. Anna and Beatrice streamlined my purchasing process. They got me a good deal and made this an overall enjoyable shopping experience. I would recommend this location to anyone.
Amber White normally works at this location but goes to the copperas cove location once a week and helps out there. Was friendly and well knowledgeable about the products on display. She gave us the lay of the land and demonstrated great customer service
Beatrice helped us with our check out and finance. She was also very thorough with the information and really letting us now our details for our purchase. The experience here was great. They really help you get the best deals, shipping, and options that you want for the pieces you’re choosing.
Ayana was super helpful and listened to exactly what I was looking for and found the perfect bed frame. Ya’ll need to go and ask for Ayana.
Keith, Anna, and Beatrice made buying what I needed quick, easy, and fun. Thank you Ashley Furniture!
Great work Keith Anna Beatrice
Had a great experience at this store! Walter was extremely helpful and him and Anna did a good job getting us the perfect piece of furniture for the best price!
Anna and Annie were amazing
Ayana, Beatrice and Anna!! Thank you for A+ Super service.
The best furniture store ever! I’m speechless! Very professional, friendly the sales associates, store manager and the owners are very nice and I highly recommend shopping at Ashley’s Furniture. Reasonable price and best customer service ever, i been an Ashley’s customer since 2013 and will always be with this 5 stars customer service. Thank you so much 💕 And a special thank for Ms Sandra and Chad💕
Beatrice has been extremely helpful and nice to us.
The staff Bri’Ana, Anna and Beatrice were very professional. They took their time showing me a variety of merchandise. Great positive attitudes. Very knowledgeable about the difference in the products. Ms Anna did a great job making sure it fit my budget. Great job staff
Excellent customer service friendly staff. Recommend to everyone I know. Thank you Anna, Beatrice, Ayana
Exceptional and friendly service. Took their time with us . Thank you Anna, Beatrice , and Ayana
Walter and Beatrice made this experience so easy and quick! They deserve an extra bonus for this sale!
I love Ashley, every time I have gone I have always been greeted with friendly associates like Brianna and Anna plus Beatrice go above and beyond to help me with my applications.
Yes I'm giving the reviews for Walton and her I had an outstanding experience with them at the Ashley furniture store and they handled everything just lovely and I was very very happy with my purchase thank you very much
Had an excellent sales experience. This the 10th purchase in the last u years, Walter was very knowledgeable and very helpful. Chad worked our paperwork and got a great deal for us. Our experience with Anna and Beatrice just wrapped up the complete purchasing experience. We will definitely be back. 10 out of 10
Absolutely amazing! Amazing service! Amazing quality! Amazing furniture! Can not go wrong with purchasing from here. Absolutely worth the 5 star review! Go see Walter, Anna, Chad and Beatrice and let them help you get the furniture you so deserve
Had a great experience shopping for a dining table set. Briana, anna & beatrice were amazing & made it go very smoothly!
Walter and Anna were great, provided good fast service while they were polite and friendly
Walter and Ann gave exceptional service
I spent all day looking for a couch for my apartment, i went to several different furniture stores just to leave empty handed. i stopped by ashley’s furniture store and finally found a great couch with low payments!! i would like to thank Brianna, Anna, and Beatrice for helping me find the perfect couch for my apartment!
I love the customer service attention and knowledge of Ms Brianna Walker is outstanding
Great service and prices. Couldn’t be happier!
Great experience with Mr. Keith, Beatrice, and Ms. Anna! We highly recommend coming by and seen any of them. They make the process so smooth we were in and out within an hour!
Walter was great. Helped me from start to finish with getting my living room and bedroom furniture all taken care ofand Anna got me all paid up and I was out the door quickly. I will definitely get whatever I need from here.
Ayana was such a great help she made my husband and I feel welcomed. Overall experience was amazing!! Definitely will come back!
Anna and Annie were very helpful in helping us find the bedroom set that we were looking for. Thanks.
Anna and Annie ate amazing!!
Anna, Beatrice, Keith and Jennifer opened my eyes to the possibilities of making my dream look come true. Keith chauffeured me across the floor to my various interest, Jennifer allowed me to see my price break down accurately and Beatrice allowed me to finalize my purchase in every way possible. Along with their experience in their specific areas, their charisma and their ability to make it feel like home definitely pushed the purchase! Give them a visit!
Ms Brianna walker and Ms Anna were amazing !!
Great customer service from Walter and Anna!
We’ve bought so many pieces from Keith and will be back. Beatrice was fantastic with our financing. Great teamwork!
Takes too long to deliver when living in the same town
Anna and Kyle were incredible help. They helped us find our perfect mattress, assisted with financing and even gave us a great deal. Would highly recommend visiting the store and seeking out these incredible associates.
Great sales team, very understanding, not pushy at all. Anna and Chad were great from beginning to check out.
Anna and Keith Williams both were very nice and did there job nicely we were done fast good job thanks to Ashley and the staff 👍
Great experience I got everything that I was looking for thanks to Brianna and Anna for their wonderful customer service.
Salesman Kyle & Anna did an amazing job helping us find the perfect dining room table & the best deal!
What an amazing customer service! Anna and Brianna were very helpful! The finance and management help above and beyond!!. Very excited about our purchase and delivery will be a breeze and have them sooner than expected.
Amazing customer service, walked in with confusion on our current styles and we were directed immediately to all the current deals by Brianna and Anna.. Definitely coming back for the rest of our furniture. 100% satisfied!!
Beatrice is awesome, as well as, the rest of the staff!! They do what they need to do to make you happy!!!
Wendy was awesome and patient. Beatrice did an excellent job at checking us out and taking our money. We will return to buy more furniture!
(Translated by Google) From the moment we walked in we were warmly greeted by Keith and guided through the store. He maintained good communication plus he gave us time to make decisions without any pressure, taking advantage of this time to advance steps in our purchase.🛋✨ (Original) Desde que entramos Keith nos recibió con calidez y nos guió por la tienda. Él mantuvo buena comunicación más nos daba tiempo para tomar decisiones sin presión alguna, agarrando ventaja de este tiempo para adelantar pasos en nuestra compra.🛋✨
Keith is that man! Bought ourselves a nice couch set and he walked us through everything. If you find yourself a little intimidated and overwhelmed, just ask for him and he'll get you squared away!
Annie is been helpful and she greets us as soon as we walked in the door.
Ashley got my furniture in the same day!!! Wendy worked so hard and she did it! Thanks to all the staff!!!
Tracy Pflueger sold me my mattress and I've slept better ever since. My body aches went away after many years by switching to a better mattress.
Had very good service from Walter and Beatrice. Thanks for the help will recommend anyone to come visit Ashley Furniture
Thank you Wendy and Anna for helping us find our furniture and your exceptional customer service!!! We appreciate your professionalism.
Beatrice and Walter was great and I appreciate them for everything 😊
Customer service provided by Beatrice, Anna and Wendy at Ashley's furniture on Imperial Dr in Killeen was superb. Very helpful and friendly. Customer service and product is outstanding.
Beatrice and Walter of the Killeen store had great customer service and was very knowledgeable.
Annie was my go to person and she was great helped me get everything i was looking very outgoing and great personality and customer service
The extremely helpful and efficient Wendy and Anna were great for in and out service. Great team 10/10!!!!
Annie was awesome. She was very helpful & knowledgeable!
Really helpful!
Tracy and Anna were fabulous! They helped us find the perfect furniture for our new home!
Ask for Wendy- she is very knowledgeable about all the different products and is not pushy
Tracy is the bestest person I ever met. Very friendly people with a sense of humor.
Man we just are furniture. Thank you Wendy and Anna uall di great gob
Tracey and Beatrice were absolutely gems! We purchased our daughter a mattress and loved our experience. They were friendly and went above and beyond to get us exactly what we needed. Highly recommend this location.
Walter was very helpful in helping me find barstools for my kitchen.
I had a wonderful experience with Walter, Anna and Beatrice. Initially, I planned to purchase online, but Walter made my experience a breeze. I walked out with an entire bedroom set for a great price, set to be delivered tomorrow! Overall, I am extremely satisfied.
Ayana is a great sales woman. She helped my find the perfect set. Very knowledgeable on what works.
Excellent experience and will definitely be back. Anne and Tracey were great!!
Kyle & Ana have always been just wonderful to work with. I’ve been to the store multiple times for my home needs, and have received nothing but the best customer service. Always willing to work around my budget. Just overall good people. I would recommend to anyone without a doubt.
I came in very close to closing expecting a not warm welcome since I know the feeling of wanting to go home. This is not what I got. The staff, specifically Anna and Tracy, were very helpful and ready to show me around. They were very quick to show me what I saw online and helped me pick out the correct pieces AND find a mattress. A very good experience overall.
I visit Ashley Furnature store today. I did my research so i knew what dinning set to buy. Ayana was very helpful and the store matched the price with the online price.
Tracy Ana and Beatrice absolutely amazing, when u first come in you feel welcome and the customer service is amazing as well .
Beatrice and the Ashley family got me In and out with no issues !
Ayana and Daily did an excellent job. Ayana was extremely knowledgeable and friendly since the beginning. And Daily was super friendly and diligent with us during our transaction. Thank you both, they are great assets for the company.
Excellent customer service an discounts! Walter and Beatrice did an amazing job helping us during our purchase! Totally recommended 👌 👍
Just got a new bedroom set from Walter and Fernando they are a the best !
I needed some help to redecorate my living room. I contacted Tracey for help on dimensions, colors and styles. She was very knowledgeable on the products in her store. I appreciated her patients with me and all my questions. I will be contacting her again on my other furniture needs.
Tracy and Anna were very kind and helpful. Will definitely come back again.
Ashley furniture and Chad Davis especially went above and beyond to help furnish my dream home. They are very patient and attentive to the needs of the buyer. Can’t ask for better furniture and customer service. Highly recommended!
Chad was great
Chad has always been Very professional over the years I have used this company won’t buy my furniture anywhere else
Lovely store and staff. We just moved to the area, and now we know where to go for any furniture need!!!! Shout out to Beatrice and Tracy, very helpful and knowledgable staffs. Thank you for being awsome.
Anna was amazing showing me around and helping me find the right couches for our home. Tracy and Beatrice have a wonderful smile an got us all set up
Tracy and Anna were amazing with helping my friend find the perfect couch at an amazing deal! Best customer service ever! Thank you ladies!
Tracy was super helpful in finding us a great deal today!
Keith and Anna were so helpful and assisted me in all my needs browsing and finding the right furniture. This was a great store because they took the extra mile help me in all my needs. Thank You!
Great visit and salesmanship. We were treated as we entered by Tracy, and she was great at answering our questions and directing us to what we were looking for. Above all there wasn't any pressure to buy. It was a great experience and we will shop there again!
Wendy/Beatrice were amazing. I absolutely loved working with Wendy she went over and beyond to see the our needs were met.
Next time you go to Ashley Furniture, ask for Tracy . She’s a great salesperson .
A very nice young lady (Tracy Pflueger) was helping me when I came in earlier this week. She was patient with me and answered all my questions. I didn't purchase anything at the time, but I will definitely be back when I've made my decision. Thank you Tracy for a wonderful shopping experience.
Great experience at your store. We would like to thank Tracy for the great customer service. She was very polite and informative. She answered all of our questions and knew exactly what we were looking for.
This is a fantastic place to shop for furniture. Great selection of furniture and Tracy will help you find exactly what you need.
Very helpful and knowledgeable! Kind and welcoming to kids as well!
Walter and Anna were very attentive and answered all of our questions! From looking at furniture to the final sale.
Tracy was fantastic. She answered all of our questions and was very patient.
Kudos to Walter, Anna and Beatrice!
Ayana, Anna and Beatrice are an amazing team! They are go getters. Never disappoint!!
Awesome customer service! Walter and Anna were great!
Walter and Anna are great!
Tracy and Anna were awesome !
Tracy and Anna are very friendly and helpful. I would definitely work with them again for future purchases.
Come see Anna she is the best there is if you want a couch a bed a set she gots your back like chiroprac!!!!!!!!!
I worked with Anna and was so satisfied and grateful for her help. Thanks.
Anna has impeccable customer service! Thank you for helping me
I loved the customer Service. I was helped by Anna and she was super nice and helpful. Definitely would come back.
Anna is amazing! She is soo helpful and kind
BEATRICE DID AN AMAZING JOB. SHE TOOK HER TIME ANS GOT ME THE BEST APPROVAL AS POSSIBLE. I ALMOST WALKED AWAY BROKEN HEARTED. BUT SHE WORKED HER MAGIC. THANK YOU BEATRICE
Beatrice gave me exceptional service and I will be a returning customer
Beatrice is so awesome she has showed me what I needed to know at the furniture store and answered all my questions I give her a five-star rating I will be back at your store because of Beatrice
(Translated by Google) Excellent cérvio it is the second time I buy here (Original) Excelente cérvio ya es la segunda vez que compro aquí
Keith was alot of help
Keith was awesome, he made my purchase quick and easy.
Keith was exceptional at helping us. The large screen shown us was great for seeing the styles available and he sent it to our text messages for further use. Very pleasant and helpful. Many thanks
Kyle anna,Beatrice, they were alsome great experience
Very friendly! Music is wonderful as well. Great prices especially for dining tables!
Ayana was very helpful in helping get a couch that fit our budget and the style we wanted, Anna helped us check out and explained all the details of our purchase! Overall was an amazing experience and I will definitely be coming back!
Anna and tracy are so amazing. I would recommend everyone of you to visit them.
After leaving Rooms to Go (terrible customer service) we went to Ashley… Kevin and Anna were amazing! In and out quickly, no pressure. Will absolutely be back!
Beatrice and Anna was very helpful and friendly
Went into Ashley furniture not knowing really what I was really looking for. Luckily, Anna was able to assist me and answer all my questions. She was knowledgeable and very patient. Go see Anna!
Anna is awesome. Talked to her time and make sure you get what you’re looking for.
Ann,Beatrice and Tracy were awesome by way of Chaka Davenport!!!
Anna was so helpful. She made my search very easy. Her customer service was immaculate!
Great customer service from Beatrice and Ayana!
Anna, Tracy , & Beatrice were amazingly helpful
Anna is awesome and so friendly, when you go in, talk to Anna and she will get you right.
Amazing customer service from Anna, very knowledge and super helpful!
Thank you Anna for your friendly and knowledgeable service. You made our experience amazing.
Many thanks to Tracy, Beatrice and Ana for their kindness and great customer service.
Tracy Beatrice Anna Best customer service ever!
Tracy and Anna they were great! Amazing customer service.
Wendy was awesome very attentive.
Anna is amazing! And this store has a great selection
Anna is very friendly and helpful! Thank you for the great experience
Anna was amazing! Helped answered all my questions and needs
Wendy thanks for all the help and support
Love the prices and selection!!! Even though I didn't find exactly what I needed, Annie was such a great help. Next time I come in, I hope she will be there to help me again!!!
Beatrice and Anna were super helpful!!
Beatrice & Anna were super friendly!
Beatrice & Anna were super helpful
Annie was amazing and made the whole experience extremely easy and stressfree
Ms. Anna is the epitome of great customer service!
Great customer service from Anna!
Ms Anna, was Awesome and has Excellent Customer Service skills. She helped me furnish my whole house and the reason why I shop at Ashley Homestores today. Thanks for a job well done 👍
Beatrice & Anna are super helpful. Definitely recommend.
Anna and Beatrice are phenomenal!
Great experience. Thanks to Ms. Anna & Beatrice for helping get me squared away. Will def be back!
Anna goes above & beyond with her customer service! Beatrice is very nice also!
Annie is definitely the one to see!! She goes above and beyond to help you find what you are looking for! Very honest and willing to help in every way possible! Ask for Annie at the door!!
Ayana, Anna and Beatrice are amazing. Ayana was extremely helpful and informative. We are excited to work with her!
Anna and Beatrice have great customer service.
Anna, Annie and Beatrice provided excellent service and helped us find everything we needed.
Anna is very nice and helpful. Annie and Beatrice were quick on giving us a quote and answering our questions. Great service from all of them
The best in central Texas! Friendly service and all…Ann Marie you did your thing and blessed my family thank you
Tracey was great I told her what I wanted and didn’t want and she helped me narrow down my options to find a couch that was best suited for me. Beatrice also helped get me on my way quickly. Both very friendly!
Great selection, customer care, and prices. Anne was super down to earth not a pushy sales person and she made sure I was updated the whole way through while my bed was being shipped. Will definitely shop here again!
I went into Ashley furniture and had a great experience thanks to Anna Marie I recommend anybody to go to Ashley’s furniture if so ask for Anna Marie
Had a great shopping experience with the help of Annie. She went above and beyond, and I couldn’t be more pleased!
Amazing customer service from Annie. She answered all my questions and was very knowledgeable.
Anna & Beatrice show excellent customer service! An absolute joy to work with.
This is my second living room set (due to downsizing from a sectional) with Ashley and I’m glad to be a returning customer! Ayana was very helpful with showing me different options and super patient as I talked with my Mom on deciding what to get and Beatrice helped with finding my existing account.
Nice people Annie, Anna, and Beatrice! Will come back
Anna & Beatrice are great!!
Wendy was great and very formal! Was great at explaining all the materials of the furniture. Should definitely be your go to associate!
Beatrice and Anne were both super helpful. Both had a smile on their faces when they came and helped me.
I 100% recommend Ashley's. All my expectations and needs were met by sales associate Annie😍
Amazing customer service from Annie. She answered all my questions and was very knowledgeable.
Ms. Beatrice and Mr. Walter are awesome. They helped me get the best product for a great price.
Had a great shopping experience with the help of Annie. She went above and beyond, and I couldn’t be more pleased!
Had Annie as a sales lady and she was super amazing. We got what we wanted and we will be back for more. She was very professional
I 100% recommend Ashley's furniture.. All my expectations and needs were met by the saleswoman Annie😍
I had a great experience at Ashley especially because two ladies were very nice and helpful. I believe their names were Beatrice and Anna.
Keith was great, and very helpful!
Keith was Knowledgeable and friendly
Had an amazing experience with Ashley furniture on Imperial drive. We told the sales lady Anne exactly what we wanted and she took us right to it. Appreciate the business and we will be back for more. Thank you Anne.
Anna and Beatrice were a great help
Wendy is amazing! She helped my mom get me a bench for a Christmas present. I came in and she made it super easy to order a bench and get it to me before Christmas. I will recommended her to anyone.
Anna and Beatrice where very helpful and nice.
Service was great! Anna and Beatrice were very helpful.
Beatrice was super friendly and very wise in the ways of her work! 🐴
Beatrice was super helpful and very friendly. She went above and beyond to help me!! I would give 10 stars if I could. Thank you Beatrice!
Beatrice is great !
Beatrice was Amazing, Great Customer Service!!
Anna was very helpful and patient with all of my questions.
Anna is always friendly, professional, willing to go above beyond for any customer!!!! Thanks for all that you do, Miss Anna!!
Anna was amazing - great customer service and took care of me.
Ms Anna was so helpful and provide amazing customer service.
Keith is the man!
I was looking for a bedroom set and Keith was very polite and patient and was able to answer all of my questions right away. He helped me find what I was looking for, I still need more stuff and I’ll definitely be back to see him. I never write reviews but this guy deserves the recognition!
Keith was awesome! Helped me find everything I needed!
Keith knows furniture!
Walter was great help choosing our dining table and bedroom set!
Walter was a great help to us and choosing our perfect bedroom set! Will definitely be back for any upgrades!
Keith and Anna were great!
Chad and Beatrice were very helpful and professional with our home furniture purchases.
Chad and Beatrice were absolutely wonderful. Made purchasing furnishings for our new home simple and stress free. Thank yall so much !! We will be back over the years .
Anna was very helpful and courteous. The staff was very attentive and friendly.
Tracy & Anna were great at helping me with our purchase!
Thank you Mr Walter Blackwell and Anna!
Keith and all the staff at Ashley was very helpful and professional! We loved the customer service from start to finish and walked away satisfied with the purchase!! We’ll be back
Great service from Wendy and Anna!!!
Amazing service they will work with you in anyway possible Anna, Ayana, Beatrice, and everybody in the store is amazing. Very professional…. Highly recommend coming to this store
We highly recommend talking with Walter and Anna. They will take really good care of you.
Anna and Keith were very helpful and made the moving process pain free.
Anna and Keith helped us and they did amazing work helping us get our perfect couch for a great deal thank you
Tracy and Beatrice were a wonderful help today! I enjoyed our experience at the store today very much! I would definitely recommend talking to these two ladies if you stop by!
Beatrice and Walter we very easy to work with, friendly and helpful.
I had a great experience shopping at Ashley.
very pleasant experience! Anna was great!
Anna and especially Walter gave us excellent service!
Anna and Wendy were very helpful. My wife and I was shopping for furniture for our first house. These ladies helped us find the perfect bed and sectional sofa to fit our budget. Great customer service.
Walter was a great help with us picking out a new bed.
Tracy and Beatrice are amazing!
fantastic service and exceptional care
Anna and Ayanna are AWESOME
Great service
Tracy and Anna spent quite a bit of time taking really good care of us! They told us everything we needed to know about each piece of furniture we were interested in, explained our options, etc. We never felt rushed or pressured into purchasing something we did not need. Ashley Furniture IS the store for us!
Keith and Beatrice were awesome. Friendly and helpful. Come see them!
I have Been to Ashley furniture for about a month and Beatrice has helped me with my final purchase of my dresser. Thank you so much and continue to give the great customer service we have received thus far.
Beatrice helped finalized our deal and gave A-1 customer service. Way to go Beatrice‼️
Anna was awesome. Has great customer service. Thank you ❤️
Nice friendly people! They took care of us right away and got us a great discount!!
Ashley's Furniture is absolutely amazing. Beatrice and Tracey were such great reps and helped so much with my purchases. Thank you so much!
Beatrice and Tracey were both very helpful with every question and made the process super easy.
Beatrice & Walter were great and provided quick service and assistance.
Ashley furniture is always helpful I bought furniture from here before. They help me before they were closing and always great service. Anna and Tracy come see them
Super fast service, Keith was great! Got exactly what we wanted at the price we were happy with.
MS Wendy was so professional in that location. Walked thorough my choice of furniture and gave the detail informations very nicely. I would recommend her name to get assistance from.
Keith was excellent! Greeted us with a smile when we walked through the door. Very friendly.
Amazing people, Walter Blackwell helped my family find a great couch for an amazing price. And Beatrice got our financing sorted with no problems!!! We are definitely coming back to get a dining room set we adored!!!
Beatrice and Walter were grate help with getting a new couch and answering all of my questions.
Very friendly and good service. Anna and Ayana
Outstanding service and help thank you Anna and Ayana.
Ashley Home Store 10/10 recommend! Keith came and introduced himself and we explained what we was looking for. He showed us different items and gave us different prices. He was so sweet and answered every question we had with patience. He gave us price checks. Thanks to Keith with all his help we walked out of there with a bed set we never thought we would have! Anne was so kind while checking us out. Thank you Keith and Anne for everything!!
We came in looking for certain items, just to get an idea on prices. Then Keith came up and introduced himself and asked what we was looking for. He fit us for a mattress. He was so nice and down to earth. He did a bunch of price checks for us. Thanks to Keith we are walking out with a bed set we never thought we would have! Anne was so kind when she was checking us out! Thank you Keith and Anne for everything!!
Kyle and Anna thank you!!!
Anna and Tracy
Ayana is amazing at her job. Love her! Anna in finance was equally good.
Anna and Tracey were very helpful and attended all our needs
I want to Thank Ms.Ayana and Mrs. Anna for there Great Customer Service. Ashley’s is the Best.Thank You again very Happy Customer!!
Wendy is very professional sales representative at Ashley's Furniture Store in Killeen, we went in, to look for-some living room furniture, we weren't even sure witch ones because we have cats and she came and showed us around assured us witch materials are good, took us to the outlet, We bought everything we needed plus some other stuff. I recommend Wendy, professional, nice and know her stuff 100% happy!!!
Beatrice was awesome. 🙂
Anna was fantastic 💗
Was really helped out by two really nice ladies, Anna and Tracy. :)
Wendy and Anna Roger are amazing! Best service and prices lovely and friendly people
Anna helped us get approved for a huge credit lie and Walter was a delight. Walter was as seasoned vet. Very patient and knowledgeable, not pushy and very flexible. Would recommend this venue for buying furniture
Walter was the best. He was very patient with us and very informative.
Anna and Beatrice were very nice and helpful.
I have been doing business with Ashley Furniture over 15 years they have always had Great deals, prices and customer service.
Walter and Anna were very helpful in helping me find a mattress
Anna goes above and beyond helping us in what we needed she is really nice . Love going to Ashley .
Great location and wonderful customer service. Wendy was great, very knowledgeable!
Anna and Beatrice were amazing, they walked me through and helped me figure everything out!
Anna and Beatrice were amazing! Definitely will be back.
Anna and Keith took great care of us, would 100% recommend them
I had THE BEST experience ever with Kyle and Anna. They both were extremely helpful and patient with my furniture buying process. They made my drive from Austin well worth it and now they have a forever customer!
Tracy, Chad, and Anna were awesome
Tracy and Anna were great! The attended to my needs very well.
Anna and Walter was absolutely amazing! Great service and so quick! We found exactly what we needed! Was in and out in under an hour!
Anna and Walter were amazing, quick and SO helpful! Found exactly what we came for! In and out in a breeze!
Mr. Walter and Ms. Anna were awesome, Walter made sure I Left with a offer I couldn’t refuse and Ms. Anna made sure my paperwork was accurate, both were very friendly and easy to work with. THANK YOU BOTH!!!!!
Tracy and Anna where amazing! Floor manager not so much
Tracy was amazing!
Ayana and Anna are the best of the best. Number 1 in my book!!!!!
Walter was a great help. He was so patient. He helped us and made our purchase fast and easy.
Wendy is the best! Great customer service. My best experience at Ashley furniture store in the last 10 years, located in Killeen, TX.
Walter assited in product shopping and Beatrice assisted checking out. Both were wonderful would definitely recommend.
Walter and Beatrice did a phenomenal job assisting us during our experience. Walter is very knowledgeable in their product selection and Beatrice made the buying experience run smoothly. Would definitely recommend!
Went to this place Kyle Bell and Fernando was amazing with the service they made it super easy and smooth. I was in and out quick I would highly recommend to everyone.
Absolutely amazing assistance! Walter Blackwell and Miss Beatrice helped us find all we needed at affordable and reasonable prices! Thank you!
Came in looking for stool Walter Blackwell helped us and took time and made sure we could get what we wanted. Great customer service
Keith Williams had excellent customer service! Was extremely helpful and knowledgeable.
Beatrice and Walter were both incredible helps getting us set up with a couch that fit our family’s needs well!
Walter and Beatrice were extremely helpful and gave great costumer service with getting me an my wife the couch we wanted.
Very fast and customer friendly. In and out with amazing service in less than 30 minutes from Tracy Plueger!!
Thank you Daily great service. I love Ashley's furniture!!!!
Ashley furniture is my go to place to shop for furniture bc of their quality and design. Kyle was very helpful. I will recommend Ashley furniture to everyone. 👍
Beatrice was awesome in assisting us in finalizing our purchase. We will definitely return. It feels like family.
Anna and Keith are absolutely amazing! Definitely coming back!
Beatrice was very nice and helped get us the answers we needed.💯
Anna and Beatrice my stars of hope everytime I make a purchase. Best buys ever ❤️.
Great Personnel ! Very Friendly ! Tracy Was Very Attentive From The Beginning ! Anna Helped Us Find The Right Accomidations For Finance Great Store !
Anna and Tracy were amazing, helpful and gave my family a good service.
Wonderful experience from the moment I walked in. All staff was friendly and helpful. Anna did an awesome job handling all paperwork and ensuring a smooth transaction.
Anna and Keith did a wonderful job helping me get my 1st complete bedroom suite ever!
Always love coming in here. Wendy was awesome at helping me and my mom find what we need. Very knowledgeable of everything.
Wendy and Beatrice was great to work with today! We have a beautiful dining table because of them!
Went in for a mattress for my son. Mrs.Wendy was very friendly time we walked through the door. She was able to help me find a mattress quickly. Mrs.Anna at the check out desk was very polite as well. The service and staff here is great I will return.
Anna and Keith were amazing and professional during my experience.
Anna and Wendy helped me!
Wendy and Anna
Beatrice was great
Beatrice was awesome
Tracy was a great help. And we got a great deal today. Beatrice did an easy transaction.
Beatrice and Keith are great! We have bought a lot of furniture here. We make the drive from Jarrell for the great service!
Keith and Beatrice are amazing!! Always a pleasure to go here for your home furnishing needs.
Anna and Tracy were amazing
Great customer service helped us find everything we need and it was in stock
Tracy and Beatrice were great! They were very helpful and answered all my questions.
Great salesmen, friendly
Love it I am enjoying my furniture and bedroom set
Great experience with Kayce! Very helpful!
Great customer service, professional and willing to go the extra mile. Kayce was very helpful ever step of the way!!!
Anna and Brianna both helped us out immensely. Both were so nice and had the most patience. We picked out 3 different options before we found what we liked. She worked through each piece with us. Both were amazing and helped us through the final portion of the experience. Thank you to the store and the staff. You made this a great day.
Anna and Traci Were Extremely Helpful With Finance and also helping finding me an amazing bed and mattress if you ever need anything I would suggest you request them they are amazing
Beatrice was very patient. She was able to help us find the perfect mattress! Thanks so much. Anne was helpful as we checked out as well ! Wonderful staff.
Walter was absolutely wonderful!! He was very helpful and had so much patience with me while I decided on which item to purchase!
This Ashley Furniture location is the best location in central texas, hands down Walter Blackwell is definitely the guy you want to ask for with the help of Anna!!. This location 👍🏽 2301 Imperial Killeen Tx76541!!! I’m definitely coming back for more! Thanks to this staff for making me and my family feel welcomed and the time and patience they had with us!
Beatrice is awesome!!
The staff was extremely knowledgeable about the inventory. They were very polite and patient.
Today we went in to look for a couch and came out with an entire living room set! Kyle helped us find the right Furnture for our family, even though we really weren't sure if we would qualify for the financing. We looked at multiple options but kept coming back to the same set we had our eye on. Once we got approved for financing Beatrice was able to help us get all the paper work together and set up when we will get our new furniture delivered. We are so happy with how this visit went and how kind everyone was to us and our crazy one year old being noisey and walking around the store when she didn't wanna be held. We will definitely be coming back!
Stopped by at the store during the Labour day and Walter made sure we got exactly what we wanted. Ana also made sure the checkout process and financing was what we wanted. I would definitely be visiting the store for other items.
Kyle was very friendly and helpful. Would definitely ship here again. Great experience.
We have had an easy going, no pressure, great overall experience here at Ashley’s on Trimmer. Salesperson (Ms. Wendy) was awesome helping us with very detailed information on every piece we liked. I am confident we made a great choice making our purchase.
Ashley Furniture has the best deals in town ! Ask for Wendy or Anna they were extremely helpful and knowledgeable in picking out material and style of furniture!
Walter was very helpful he addressed me as soon as I came in and the buying process was so smooth and simple. The cashier Anna was very nice and helpful. Easy 5 stars
Walter was outstanding; Anna did really good. The process was simple and smooth. Couldn’t have been any easier
Wendy was a superstar
Staff didn’t seem interested in helping. Was chewing her gum and looking at me like I didn’t speak English. Had to ask other workers the questions I ask. She wasn’t knowledgeable at all. Walked a mile ahead of me and not hearing a word I said while following her to the back of the store. Store is very crowded with furniture and very unwelcoming.
The employees are friendly, not pushy and very understanding. The store was clean and all the staff offered superb customer service
Went to Ashley Furniture in Killeen, customer service was great and the furniture selection outstanding . Walter Blackwell did an awesome job assisting us with our new bedroom set, Ana very knowledgeable and super helpful. Thank you for the great experience.
Thank you Keith and Anna for awesome and fast assistance!
This was absolutely the best sales experience I have had in a long time. Kyle listened to what all the things I wanted helped me understand how the piece would work in my space! I walked a happy gal! Thank you Kyle and Beatrice for making this such an easy process!
Ms.B(Beatrice) is very friendly and helpful..She always willing to do what ever it takes. She is a real gem in her field..Thank you Ms.B for our living room set.. We love it.
Keith the sales rep and Anna from finance was exceptionally professional and displayed outstanding customer service support
Great customer service
This was an amazing experience. Ms. Wendy and Anna was absolutely great! Got everything I was looking for in one stop! Great shopping experience! Thanks guys! Just an amazing experience!
Honestly, 1 of if not the best stores I've done Business with. I'm usually a hard person the please but from my sales men Keith to the manager, everyone is very respectful and easy-going. It was a pleasure and will be coming back in the near future.
Great service from the time we walked in. We were able to browse without feeling suffocated. We were helped by Keith and Anna!
Walter and Beatrice are very helpful, and were given me the best deal on the dinning table I got.
Beatrice was very helpful
Excellent and friendly service Tracy was awesome.
Great managers and great prices!! Good and long lasting furniture!
amazing experience and such great managers!! Amazing prices!
Tracy and Anna were outstanding! They were helpful and they made my purchase easy.
Beatrice was great! Very professional and through
Great customer service. Tracy was a big help with me getting my king mattresses
Thank you so much, Wendy and Anna, for such a wonderful experience. We are so excited to receive our new mattress and couch set.
Wendy and Anna made our purchase so Easy. They were so very helpful and delightful as well 😊 Thank you both so much W & A.
Walter was an amazing help! I'm definitely coming back for future purchases!
Keith was AMAZING. Super friendly and greeted us soon as we walked in.
Wendy was simply amazing! She explained everything and was sure I received exactly what I wanted. Definitely recommend 👌🏾 🙌🏾
Keith is our guy to go to! He has helped us since we moved to Killeen 2 yrs ago. He is patient, dos not push around to purchase. Gives you space and is very professional- we literally consider him family. Thank you Keith! You are the Best there is. Adrian and Josie Benavides
Anna and Keith were both amazing and found me everything I needed quickly!
Ayana was very nice she help out with all our needs. Thanks Ayana for your great customer service 👍
Ms. Wendy and Ms. Anna where exceptional. They both where very helpful and friendly. I will recommend all my friends and family to come to Ashley's Furniture and see these two beautiful people. Thank you so much for all your help.
It was great Wendy was awesome and Anna was awesome I will recommend all of my friends and family
Keith and Daily were super helpful at Ashley Furniture Killeen. They found us the right furniture at the right price, quickly. Keith also asked my wife if she needed anything before we started walking round their big store.
Excellent job for both Beatrice as customer service girl & Keith as our sales person! Entire personnel were great! I plan on coming in & getting some more items later! Thank you so much for you all!
Keith gave my wife and I a warm welcome upon entering the store and helped us find a loveseat in no time at all. He passed us on to Beatrice for payment and she continued the excellent customer service Keith started. Thank you Keith and Beatrice.
Customer service was AMAZING! We came in knowing exactly what we wanted and Keith brought us straight to it. He got us in on a big sale and made this big purchase super easy for us. We spent 1 hour in another store and came up with nothing, only 15 mins here and we are satisfied customers! Highly recommend 👍
Very good sales people, got us a really good deal. Whole process was smooth and painless
We ordered a king size bed on July 2 and was promised to get it by July 13. We had to call because no update was given to us and we were now told it was arriving on July 22. Once again, no one called us so we had to call and again they changed the date to August 1. It's August 3 and still nothing. Customer service has not been helpful at all. They told us they were going to keep us updated and they have not. Do not buy from Ashley if you need the furniture, you will get it 3 months later. Will not be purchasing any here again. Not recommend.
I bought a leather couch and two reclining chairs that were supposed to be real high quality leather. But all of them started peeling after just a year . This was from the South Austin Tx store .I also bought a bedroom set and it had chips on the wood .Just not quality made furniture from this company. Be careful what you buy from them . Good luck 🍀.
Keith was my salesman and he helped me over a week trying to decide and gave me multiple options on cash finance or layaway I would 100% recommend him at Ashley furniture. Also Anna in finance stayed late and went above and beyond to help me too thanks Ashley team.
Keith & Anna provided an absolutely fabulous shopping experience. Can't wait to go back and get more! 🇱🇷
Tracy was great!
Bought a living room and bedroom set. Gave me a great deal and great service. Thank you.
Good , but Don't let me Buy because I m Not good Credit,that Sad 😢
Great experience! Walter was the first person to help us when we walked in. No pressure sales, he was easy to work with, and did everything to give us a bigger discount. I wish we came here sooner!
Walter B was great and the finance lady was nice and informative
Wendy was helpful and patient through the entire process. Will definitely come back for future purchases.
Amazing customer service, Walter B. assisted me from the time I entered the door and was very helpful with any questions I had. Quality furniture at good prices!!!
Walter and Beatrice were very helpful. Very informed and made the purchase process very smooth. Great location!!
I came into Ashley’s store a couple of weeks, had a bad experience but something told me to come back because I really wanted this particular bed. When I say my super nice sales lady impressed me. I just need to express my gratitude to Wendy Martin at the. Killeen location. Shout out to Trendy Wendy for her fantabulous personality ❤️❤️❤️❤️
Walter was very patient and kind! Best service ive had at a furniture store!
Walter Blackwell was such an amazing help! So patient and made furniture shopping a breeze!! Definitely coming back!
Beatrice has outstanding customer service and was able to help us out with out any problems at all!
Customer service was awesome. We were welcomed as soon as we walked in.Beatrice explained everything we needed to know at the end. The store has great furniture and prices.
Wendy Martin was nice and very helpful! She gave me a great deal!
Keith was extremely helpful with my buying experience. Definitely helped me out with the best deals! Also shout out to Beatrice for sorting out the finances!
Tracy and Anna were both super professional. Great customer service!
Wendy is a very energetic saleswoman. She helped us pick out the perfect Purple mattress for us.
My name is Carlos Maiden and would like to thank and say that I appreciated Tony Mendoza, for his help and his very professionalism and how he showed he really care for his customers,need and wants and Thank to Fernando Hernandez, for his hard work as well he really word hard getting me approved these Guys were amazing, and to the the Killeen Ashley staff I love you guys. Thanks and be Blessed.
This place is amazing. The customer service is top notch. You are treated more like family than a customer. WENDY was a dream! That is who you need to ask for when you walk in the door. Not aggressive or pushy. I’d give more than 5 stars if I could!! We will be back! Thank you so much for your amazing service. I will always remember this experience.
Keith was extremely professional when I just wanted to browse and look he allowed me to do so uninteruppted and was extremely helpful once I had questions. And didn't try to Sell me out the door and allowed me and my wife to comeback later and re engage him. Anna once I was financing was also extremely helpful and answered all my questions.
Tracy was friendly and helpful. She made the process easy and was willing to work with us to make everything work.
I love this store the people was just to nice especially Walter …. Awesome 👏
Walter Blackwell did a great job
Really good experience here at the Killeen location. Tracy is super helpful and kind! We’ll be back!
Walter was amazing! He was quick and easy to work with
Walter and Beatrice were very wonderful to work with. A great experience!!
Walter and Beatrice were so great! So patient with us and made sure to help us choose the sectional that will fit the space we have.
Excellent Customer Service… love everything about the store Walter Blackwell was super professional
Walter is a wonderful associate! He was attentive, kind, understanding, and did not try to push anything upon us. We will ALWAYS request him on future visits!!! He’s GREAT!!!
Wendy M. Is the absolute best. She help put together my living room set and decor
Wendy Martin really help me out. From the mattresses to the bedroom sets to the living room sets. It was an awesome experience
Walter and Ana got me exactly what I needed with an incredibly fair price for the high quality. Will continue to shop here.
Great experience, Walter was super helpful!
Tracy was absolutely amazing and financing department made our dream a reality. Great, helpful staff and made this process quick and painless!
Walter was very helpful and Miss Beatrice
Tracy & Beatrice we’re amazing & very helpful!! Highly recommend coming to see them when needing new furniture! :)
As soon as we came in we were greeted by Keith. He was helpful and had a light and funny attitude. He was able to get us a good deal within our budget and showed interest. At the end of our process, Ms.Beatrice was very straight to the point and thorough when explaining the paperwork and being patient as well. It was an over all good experience with them compared to other furniture stores.
Keith was very knowledgeable , patient and helpful . Awesome with kids. Beatrice is polite and patient . Highly recommend .
Walter is always so helpful every time I’ve purchased furniture with him! I highly recommend asking for him if you’re planning on buying at this Ashley’s furniture store. Anna is also very helpful with any finance questions I have.
Tracy and Anna were fantastic! Tracy walked us through all of our options considering our situation.
Great customer service
Keith and Beatrice were a great hel. Very pleasant experience.
Tracy was very helpful and courteous to us. Highly recommend Ashley Furniture for your future needs ❤️
Tracy was super helpful, informative and made sure I got the best deal. Thanks again Tracy and chad
Very good service and lots of help! Walter was very friendly and patient while we looked around the store.
Very friendly when just looking. Walter was a huge help with helping us find the perfect couch for our house. Beatrice was very nice when helping us purchase!
Our salesman was Keith @ the Killeen TX store. I went in because I was frustrated with my last purchase @ the Gatesville location & Keith not only gave me the warranty information for my last purchase, but was totally empathetic about my frustrations. Enough that I bought additional furniture from him. 5 star service! Thank you!
Keith was amazing! Greeted us as soon as we walked through the door, gave us the attention we needed but then gave us our space to walk, talk, and peruse! He ended up finding us a cheaper price online to price match and made a point honor the discounts we were told! 10/10 recommend going to see Keith at the Ashley's Furnature in Killeen!
I came to this store today! Anna was such a big help and the friendliest!! Definitely recommend!!
Tracy did an exceptional job helping us choose our next living room set!
Walter and Anna were great and friendly!
Walter was very helpful! Great shopping experience!
This was an absolute dream experience. We dread doing any type of furniture shopping and Keith made it so easy and helpful from the start. Will definitely come back to see him and Ms Anna in the future!
Keith did a superb job helping my wife and I find a mattress. He went above and beyond for us and we couldn’t be happier.
Walter was very helpful! Thank you for making this an easy experience. With being so hard to find furniture he was able to make it happen for us to take our purchase off the showroom floor. Than you Walter!!
Walter and Anna extremely helpful and very nice to work with
Walter was an outstanding salesman, and the assurance of Beatrice
Keith was very knowledgeable and helpful! Anna made our check out quick and easy! Thank you
Mr. Walter and Mrs. Anna are a dream team. They are smart, efficient and really look out for your best interest and budget. I’m so very thankful to them. This Ashley store is also very military friendly.
Tracy is always available and easy to talk. I give her my vision on what it is I’m looking for and she rolled out all the options and let’s me know what works. Staff is friends and always on point. Thanks for the help every time .
Wendy was a fantastic salesperson. Great cutomer support from beginning to end of the process. She really was informing and went the extra mile at every stage. I would highly recommend Her. She definitely went above and beyond - in every aspect of not only the showing and the final sale. But every bump in the road And I know some of the stuff she did was not in his job description.
Keith was the man!
Keith was extremely helpful, not pushy. Very friendly and funny, would recommend 10/10 for furniture shopping!
Keith was amazing! Will only be coming back to deal with him. Couldn’t have asked for an easier group to deal with. Perfect and stress free process with him!!!
Tracy was very courteous and helpful. Had good knowledge of inventory, and friendly personality.
Walter was very helpful and willing to answer any questions.
Walter has helped me a few times and has been nothing but the best. He’s very knowledgeable and always goes above and beyond to help. Everyone at Ashley’s has always been helpful and greets you with a smile.
Wendy made the buying process so easy and she was so fun to work with!
Ask for Wendy Martin, she is excellent
This store has the rudest people that can’t even let you get in the door and interrupt you every second while you are speaking to each other. Then get rude when you say something to them about them butting in. My husband got upset and kind of lost his cool and called the lady a Karen. She got mouthy and was like wow just rude and as I was walking out kept mouthing to me about him. I told her to leave me alone and stop but she kept on which in turn made him mad again. So irritating that people can be that rude and pushy and expect people to just take it. You either way to sell merchandise or you don’t. We don’t have to have a babysitter looking around. Especially would never use her. Yes my husband was out of line but she kicked it all off with her mouth. I will never shop in the killeen stores.
We bought a dining table and chairs in May 2021. At the time we purchased them, we were told the table was in stock but the chairs would take 6 weeks. We were okay with waiting 6 weeks for the chairs. After 6 weeks of waiting, we called and were told our chairs were not coming for another 6 weeks. After another 6 weeks, we were told it would be another 6 weeks. 6 weeks later, we were told our chairs would not be available until April 2022, almost a year after they were originally purchased. We called again recently to check on the status of our chairs and were told they won’t be here until May 2022. At no point did the store reach out to tell us our chairs were delayed. We had to call every time. If we had known it would take this long, we wouldn’t have bought this dining room set. The only thing they’ve offered to do for us is to exchange the chairs we bought for chairs that don’t match the table we have. If you actually want to get the furniture you buy, don’t buy from this store or any Ashley Furniture store.
Well, what can we say, we found a ton of furniture for our new house, spent a small fortune, and the staff were great and gave us discounts and freebies without us asking. Will definitely go here first when looking for furniture in the future.
I Went to three Ashley stores, big lots, rooms,-to-go, and others.. This was the best i found for the price i was looking for. The salesman was no pressure, let me look around with no bother, and no hovering lol! When i found what i wanted he gave me a great price! Even though i was hesitant he said go relax take your time think about it..which was nice! Some pieces were out of stock and on back order, the salesman(Keith) called to other stores and found them for me. I was leaving in two days for block leave and he took the extra effort, made more phone calls to not only find the pieces but also too get me next day delivery!.Ask for " Keith" ! He will take care of you. Delivery went well, drivers courteous and professional. Lights and rug are from Walmart and bench from PX Exchange
Excellent customer service from Regina in sales and the delivery guys! Highly recommend!
Great place to go to. Got my bedroom set from there and it looks amazing. Definitely going back
Very helpful,
When you go here ask for walter really good sales guy
Great selection and very helpful staff. Salesmen don’t hover or follow you around, while still being helpful and attentive.
Friendly knowledgeable staff.inviting layout of furniture.
Nice place just expensive AF
Great staff with awesome customer service!!
Very helpful staff...they were helpful without hovering like some sales people tend to do
Very nice and the salesman Walter was very helpful and explained all the difference in the bedroom set I was looking at.
Friendly and very knowledgeable staff. Told the sales person exactly what I wanted. He was able to provide me with options. Very happy with my purchase. I liked the style and quality of the furniture.
yeah you can always get a good deal
A little pricey.
Please save yourself the trouble of buying furniture here! I bought a sectional in May and the pillows are different sizes! One is fluffy one is half filled! Contacted the store and they said someone would call...never happened. Received the bill and attempted to pay...THEY HAVE NO RECORD! I've called twice, no luck! Tried chatting and they don't understand plain english. I have been on hold at Synchrony for 35 minutes and thirty seconds and no one has come back on the line! WHERE IS AMERICAN FURNITURE WAREHOUSE when you need them. Never ever again will i buy ANYTHING. Also they are franchised so no one takes responsibility for their actions! Sectional pillows doesn't fit together. what did they do? Sent me filler for the pillows? ugh
Just meh! Way over priced for mediocre furniture.
Had a very confusing day here, will not go into specifics but have spent alot of money here and will not spend anymore. Very Disappointed..
They are very professional and friendly...
Went there today to get a.new dining room table. Excellent selection and super friendly atmosphere! Roger and Cedric were the best. Thank you for making it so easy! Definitely recommend.
This place has the worst customer service! I bought a bedroom suit that was delivered July 17th that I can't use! They delivered two of the same side bed rails, and all the drawers are jacked up and do not work properly. They did send a repair guy out and all he did was take pictures and say the furniture was messed up. No call back after. I have called 4 times and even gone to the store. I was just there yesterday and spoke to some guy named Cody who was not interested in listening nor did he offer me any suggestions. Evidently no one has authority to make any decisions but the owner, but guess what; you can't talk to her. Do not waste your time or money! I guess I can continue to sleep on my sofa.
Purchased a sofa on July 18 and was told it was available on July 25th. I called to ask what was going on late on the 25th to see if I could set up a delivery time, but was told it could be another week until it arrived. Had I known that from the beginning I would have gone to Rooms-To-Go or another furniture store to get a sofa. I called this past week to ask what was going on, because I spent MY money for a service and the associate gave me attitude for no reason at all and hung up on me. I wish that they would at least communicate to people who have spent their money on a service if the item they ordered is delayed, but that is too much to ask. I will be hard pressed to ever shop at Ashley Furniture again.
Yesterday I went to 5 different furniture stores trying to find chairs for a kitchen table. Not one single place would allow me to get them that day and said I would have to wait 2-3 weeks to get them. Rodney (the sales guy) helped me find some and then spoke to the other Rodney to see if I could leave with them. Not only did they allow me to take them they loaded them in my car. They were so professional, kind, understanding, and most of all helpful! This is my first time ever purchasing from this store, but will be the only one I ever do from here on out.
Good deals throughout the store!!!
Great customer service
Anne was amazing. She helped us pick a leather living room set and was friendly and engaging. We will definitely look for her on future visits.
Nice looking furniture great prices awesome deals got quite a few things from there
Went here awhile ago and Gary was the first to greet me and ask me what I was looking for and what brought me to their location. He was super friendly but professional and well mannered. Thanks Gary
Friendly, helpful and gave direct answers. Good conversation and made us feel welcome. They also had very good deals.
If I could give zero stars I would. My husband and I bought a couch set a week ago. The sales lady said the couch set we wanted to purchase had a power feature and when it got delivered it didn't. So we called the store and the sale lady laughed about it and then we asked to talk to the manager and he said the owner wouldn't honor the miscommunication in pricing. I very upset about all this and I won't be going back.
Walter helped us and was amazing! He hooked it up for us and was super friendly.
Never been just passing by just hate giving bad reviews
Very friendly and patient! Love the quality of the furniture!
Very helpful and friendly
If I could give this place negative stars, I would. We will never buy any furniture from Ashley HomeStore again. We purchased a couch and loveseat set back in February. Paid good money for it. We have had NOTHING but issues with the quality and integrity of the furniture since we bought it. We have had their Service Department come out to our house at least 5 times now to inspect the damage and to pick up and drop off the couch. Good thing we have insurance on it all...poor quality to begin with and their repairs aren't any better. Just today, for example. They dropped off the couch as the last time they took it to perform repairs, they delivered it and broke the arm of the couch bringing it in the house. So they came, picked it up, and fixed that. When they brought it back today, they tore the fabric and damaged the door frame of our front door. So completely done with them. I wish I could just get our freaking money back and go elsewhere.
If I could give this place negative stars, I would. We will never buy any furniture from Ashley HomeStore again. We purchased a couch and loveseat set back in February. Paid good money for it. We have had NOTHING but issues with the quality and integrity of the furniture since we bought it. We have had their Service Department come out to our house at least 5 times now to inspect the damage and to pick up and drop off the couch. Good thing we have insurance on it all...poor quality to begin with and their repairs aren&'t any better. Just today, for example. They dropped off the couch as the last time they took it to perform repairs, they delivered it and broke the arm of the couch bringing it in the house. So they came, picked it up, and fixed that. When they brought it back today, they tore the fabric and damaged the door frame of our front door. So completely done with them. I wish I could just get our freaking money back and go elsewhere.
If I could give this place negative stars, I would. We will never buy any furniture from Ashley HomeStore again. We purchased a couch and loveseat set back in February. Paid good money for it. We have had NOTHING but issues with the quality and integrity of the furniture since we bought it. We have had their Service Department come out to our house at least 5 times now to inspect the damage and to pick up and drop off the couch. Good thing we have insurance on it all...poor quality to begin with and their repairs aren't any better. Just today, for example. They dropped off the couch as the last time they took it to perform repairs, they delivered it and broke the arm of the couch bringing it in the house. So they came, picked it up, and fixed that. When they brought it back today, they tore the fabric and damaged the door frame of our front door. So completely done with them. I wish I could just get our freaking money back and go elsewhere.
Friendly people, but do not buy the protection plan it is a waste of money!they will tell you it covers everything even down to pets but wont give the specifics so buy at your own risk. As for me I wont be coming here again.
Great Customer service.
I had ordered several pieces of furniture and paid for delivery. When it came time for delivery, the truck arrived with the furnture pre assembled but two had severe chips, stains, and scratches. Some exposing bare wood. They did make a effort to expedite a fix and the next day they attempted to deliver a second time. This second time, coming preassembled, one piece was in decent shape but the second remained damaged. The best answer I got for a fix was wait another week or take a show room with 100 dollars off. They did waive the delivery fee, which in the scheme of things was not that much compared to the cost of the furniture. I ended up canceling because it never should have gotten that far.
Okay just to look, personal didn't seem inviting
Good variety but considerably higher priced that an online competitor.
The best customer service!!! Every single worker in there was beyond friendly and attentive. Husband and I went in kind of late to look for couches and dining table. Got an amazing deal on all of that!!! I am beyond in love with my furniture. Not to forget the delivery men, they were just as amazing. Kind and very great at their job. 10/10 best furniture store ever!!!
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0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.
