Ashley | Midland, TX 79707

Great selection and friendly help

Sales rep was horrible and made me wait 4hrs till my sale was complete because she was too worried about acquiring other sales with other customers at the same time. Told me my purchases would be available in 2 weeks which tuned into more than a month! Never again with Ashley's Furniture!

Would give 0 if I could. My wife and I went into the store last night, not greeted by anyone, walked around the entire store, with me having a tape measure out measuring items, as I needed a specific length of a TV stand, and still no one helped us. The store was practically empty and we walked by the front desk, with several employees, and one female associate, on the floor with a tablet in hand, with no acknowledgementl Left and went to another furniture store across the street and the experience was awesome and we bought from them. Funny thing is they have a now hiring sign in the front. I then tried to call customer service today and was hung up on twice. Lovely company.

Great service. Walked in and was immediately greeted and helped by Shawn. Very patient and informative since it was our 1st time buying furniture. Answered everything and more and even helped us decide on a new mattress.