Ashley Store | Paris, TX 75460
Ashley Store
Store hours
Open today: 10:00 AM - 07:00 PM
About Ashley
The Ashley Store in Paris, TX represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
The Ashley Store in Paris, TX is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
In-store offers
What our customers say
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My sales lady was nice and very helpful. She’s the greatest.
Maggie was wonderful! Devin or Damon (manager) he was a total prick!!!
We had a great experience shopping at Ashley furniture for a new mattress. Our Sales person, Lisa, Sanderson, Was available, informative, and helpful to any questions asked. Also, a very friendly lady. We look forward to shopping at Ashley furniture again
The sales associate was very professional and friendly.
Love love love this store! Very good customer service!
Ashley's is good place to get furniture. The sales persons are freindly.
Sale staff was great and knowledgeable, easy financing. Check out was a little bumpy but it she was new to the store so you got to learn somehow. Most definitely will return
Christian took great care of me when I visited your store. He helped me find the perfect chair and ottoman. He even picked up my purse and carried it when I left it behind and then brought me water! A+ shopping experience.
Lisa, the salesperson, was extremely professional throughout the sale. She was very knowledgeable about the recliners we bought and was very helpful about delivery date. She certainly made the buying experience easy and a pleasure.
Christian is awesome!!!!!
Maggie was really helpful with my daughter getting a bedroom set for her apartment. She went above and beyond.
Nice folks here! Jasmin Garmon was great to talk with and very knowledgeable. This is a great place to buy furniture.
Staff is friendly and kind! We pretty much knew what we wanted. When we decided we were given a $2000.00 discount. We are excitingly waiting for our furniture to arrive. Thank you Jaime for all your help as well as your district manager. I am very sorry I cannot recall her name. We will be returning again for our next purchase. Thank you for A vey pleasurable experience!
Great experience at the Paris Ashley Store! Highly recommend.
Amazing experience. Christian was extremely helpful and professional. Was the best experience we've ever had. Will be shoping here again and again.
Lisa was so very friendly and helpful. We were purchasing furniture for a media room and she gave us so many suggestions. Her expertise was needed and we are so happy with what we purchased.
Lisa was very helpful & knowledgeable about the products. She didn't rush me or make me feel I needed to hurry & leave. Her manager was very nice & helpful also.
It was awesome. Stop by and see Jamie and the others at Ashley Home Store in Paris,Texas
It was a pleasant experience!
Great staff helps you find what you are looking for
Skylar was helpful and informative. Everyone was very friendly!
Skylar was very helpful! We had a great experience!
This store gave me the best experience I have ever had in a furniture store. Fantastic people and great products.
Cristian was a great help and very patient with our indecision.
Maggie was great!! Can’t wait for our new living room set! Thanks Ashley HomeStore :)
I just purchased a dining room table and chairs, a buffet and a rug for my daughter at the Paris store. Your general manager was present and helped me tremendously. Devin was his name, plus Jamie, the salesman were so helpful. I wasn’t feeling very well that day so the speedy transaction solidified the deal. I would recommend this store to anyone. Thanks, Linda Carmon
Lisa Dickenson was amazing! She helped us find a perfect mattress! She was very nice, professional, and I didn’t feel rushed not once! Yall definitely have our business from now on!!!! We’ll be back! Thanks again Lisa!
Absolutely wonderful place I bought several pieces furniture and I cannot wait for it to get here Staff was great the young lady took care of me was absolutely wonderful she was nothing but a sweetheart I'm so excited about my new furniture
Sales people were nice and there was a great sale going on at the time
Good customer service and very nice
Cristian was very helpful and a delight to work with. We were looking to purchase a recliner and he was able to help us find the perfect one that fit our needs! The other employees in the store were very friendly also! We will be back for future needs!
Awesome service! Everyone was very helpful and attentive. Jasmine went above and beyond to answer any questions I had! Thank you all.
Great experience!
Very helpful!
I have had a good experience at Ashley furniture. Our sales lady Maggie was very helpful and easy to work with.
Informative, kind, helpful, respectful, and not pushy. Just what you need when you are shopping. Great experience. Highly recommend this location. Mr. C. Hernandez made the day.
Maggie was the best! Super kind and helpful. Will come back again.
Lisa is always looking out for the customer. If you’re needing someone that truly wants to help you with your home furnishings she is awesome.
Lisa is sooo great to work with!!! Would highly recommend people to work with her!!!! Great experience 😊
Maggie was super helpful and has the greatest smile, will definitely be going back.
Great customer service from all faculty members. Also Cristian my sales rep, kept me updated on everything we ordered for delivery. 10/10 over all.
Great experience! Found exactly what I had in mind ; The team/ service absolutely amazing!!!
Cristian H. Was our sales representative. He was very personable and knowledgeable. We would definitely recommend him as well as your go to guy while furniture shopping as Ashley’s in Paris, TX.
Very friendly.
Jasmine was awesome and made buying furniture fun and relaxing . I enjoyed the day and will go back and definitely will be back !! Thank you Jasmine!!!!
Jasmine was awesome great customer care and customer service will be coming back thank you Jasmine !!!
Did great job answering questions
Great professional service, I shopped during a sale weekend and Jasmine Garmon, my sale representative went above and beyond to make my shopping and purchasing a positive experience. She listened to what I was looking for provided options, offered advice, answered all my questions and did not make me feel pressured while browsing. I will definitely shop there again. Thank You Jasmine!
Very respectful fun lady's to do business with
Great service and knowledgeable sales techniques! Thanks Dre!!
Wr bought a new mattress and the process was super easy and Jasmine was great.
Melanie made our experience at Ashley so easy and fun! she was very knowledgeable and got us into a beautiful dinning set! can’t wait to work with her again!
Dre Ashley was helpful and nice sales person
We had a wonderful experience and our sales lady Leanne Smith was great at helping us pick exactly what we needed. We will be back for sure!
Our representative Lisa was great to work with, we had a lot of questions and she worked to find all the answers. We ended up with a great living room set that fit our needs. Great place to find high quality furnishings ❤️
Went in looking for an upgraded bed for our 4 year old! Got what we needed, plus some! Leanne helped us through the whole process, and made it super easy! We're so excited for our son to get his new bed set! Thank you Leanne! We'll definitely be back for our next furniture purchase!
Abigail was awesome and very helpful in finding exactly what I was looking for.
Sasha was really kind and helpful
Jazzmine & Lyndi
Maggie was very friendly and helpful and made sure my needs were met.
Absolute best customer service experience I’ve ever had in my entire life. I would hire Leanne, but she seems totally in love with Ashley! :)
Abigail was freaking amazing! She was transparent and super welcoming when we walked in. Her energy is fantastic gave us options and really took her time!
Abigail is great, helped me pick out the perfect furniture for my home!! Ask for Abigail!
Very nice people, surprised of the wait, but all good
Excellent service from Ashley Furniture in Paris, TX. Thank you Abigail!
Maggie & her Manager were awesome!! We appreciated their patience & explaining how different beds adjusted to your body & comfort! Thank you for assisting us find the right bed for us!
Abigail is the most helpful sale woman I have spoke to in a while. She listens to your needs and finds the right fit for you. Highly recommend asking for her when shopping here.
Jasmine was very helpful just love her
Skyler was great to work with and buy from, the whole team made it easy and Sasha the manager really stepped up to close the deal. Great experience.
Sasha brown, very nice and helpful and very outstanding
Jasmine was very helpful and patient, easy to deal with. She shown very good customer service
Was a good experience.
Jasmine was a great help to us! She was kind, professional, and helpful. Would highly recommend her and Ashley Furniture of Paris, TX!
Great customer service and knowledge of product. Very personable. Skyler was very helpful. Thank you.
Jasmine and lyndi helped me out today and there service was great.
Great experience! Our sales associate Abigail was very personable and very helpful! Had us in and out very quickly!
Thank you to Abigail for helping us find a great couch!
Great showroom. A lot to choose from. They have something for every budget.
Skylar was very helpful and prompt in helping me in my furniture selection.
Abigail was very knowledgeable. That’s who I’ll buy all my furniture.
The wonderful manager at Ashley made my bad situation better! I missed the deadline for warranty on a sectional with defective fabric (lost my records because of a move) and tried to get a remedy through my furniture protection plan to no avail. (Zero stars for them!) Ashley didn't have to help me but did! I didn't get the sectional replaced but Ashley did send me new cushions. Thank you Ashley!
Love the energy and helpful she gave 😊
Maggie helped me figure out exactly what I was looking for! She was great! She had so much patience with me. Her supervisor was also very helpful( I’m sorry I can’t remember her name) . I will definitely be going back and also referring my family etc. She made the buying process so simple!
Lisa is an awesome person who cares about her customers. We will continue to use her and refer others to her. She cares, listens, and has an awesome attitude.
Sasha is the best
Great experience. Maggie was very helpful.
Stephanie was so great… helped me wander all over the store until we found just the right thing!!
Mrs. Sasha Brown was very friendly and professional with her customer service. I would suggest her to anyone whom is shopping for there furniture needs for their home.
Maggie went way far and above to help us find the perfect bed we were looking for. And after helping us with financing, we were able to add an electric mattress stand plus 2 night stands and a dresser. Maggie is a huge asset to your store. We'll definitely be making more purchases here and will ask for Maggie every time. I would also like to thank Cindy and Lynda for assisting us in getting our financing approved. This was most definitely a 5 Star experience
Maggie was our sales representative and she was so wonderful. She went above and beyond in every since of the word. If you need furniture or assearies ask for Maggie, you won't be disappointed. We will definitely be back for additional furniture.
Lisa was great. She explained everything and was very patient with us while we made decisions about furniture.
Jasmine was very kind and so helpful. She greeted me with a smile, was very knowledgeable on the products and had the patience to help me with the whole experience. I would recommend her hands down to anyone!
Ashley Homestore Paris Tx! The best place to shop for furniture! I needed a little extra help with a purchase and Manager Sasha, Maggie and Skyler were on it!!!!!! These three are fantastic to work with! Thank you all for helping me !!
Flawless purchase and even better service. Abigail was our salesperson she was attentive, knowledgeable, friendly, and most importantly patient. Lord knows I’m about as indecisive as a Katy Perry song. Never once did I feel pressured or pushed towards a purchase. She truly tried to help us make the best purchase possible for our home, and to ensure that we would be happy for years to come. When we come to Ashley furniture in Paris, Texas for our next purchase, we will definitely search out Abigail to be our sales person again.
Sales person was very nice but purchase process is horrible requires 20% down with a Ashley advantage credit card and add on $50 in fees they can't explain a $700 recliner total with add on charges $1100 then $200 down(and really wasnt the recliner i wanted)...left Ashley furniture went to big lots found the exact oversized recliner I wanted for $499 no add on fees and no down payment on my big lots credit card recliner from big lots is awesome and so comfortable the one from Ashley's was ok but definitely not worth $1100.
Went to Ashley Furniture looking for a sofa. Abigail helped me out tremendously. She showed me several selections til we found just the right one. I can’t wait til it’s at the house
Sherry Cherry was wonderful and helping me find what I was looking for
Skyler was so helpful with our purchase! Everyone at Ashley’s was so nice! Even had snacks for our little one 🤩
It’s been a WHILE since I’ve had to go furniture shopping due to a house fire and being out of our “ HOME “ for almost 2 years 😩 but thanks to Ashley’s , I got my bed back 🥰 & biiiiiig shout out to MAGGIE for the hospitality & making us feel comfortable ; literally walked us around the ENTIRE STORE 10-15 mins before closing just to make sure we found what we were looking for ❤️ love love LOVE her & will definitely be back ESPECIALLY if she’s the one to help me 🤞🏽🫶🏽
Thanks Sherry for all your help. Made shopping at Ashley fast and easy
Kayleh was great, knowledgeable and patient with us as we were very indecisive.
Maggie was so patient with us and very helpful finding what fit our needs and our budget. She and Sasha were able to also help us get the floor piece to avoid waiting as we needed to get moved in to our new place as soon as possible. They even helped us get it out to the car. I would 100 percent recommend Maggie for any of your furniture needs.
Got livingroom furniture and when they unloaded it off the truck one they sent a repairman to fix itlastedabouta week and still broke
Jasmine was very informative, provided us her undivided attention and was able to answer all of our questions. She was very personable, not pushy and made the experience very pleasant. We look forward to enjoying our new sofa! Thank you!
Lisa & Stephanie were very professional at all times. They made our visit a very comfortable experience.
I had the BEST experience in Ashley Furniture in Paris, TX with Abigail!!! Please go see them!!
Sherry Cherry was wonderful. She honored a price quoted and I found some great clearance things as well.
Skyler at the Paris, TX, store is the best! He is patient and thorough, answered all of our questions, and made the furniture buying process one if the easiest we've ever experienced! He even moved a chair from one end of the store to the other just so that I could if the colors worked for me. Great customer service!
Skyler was awesome at helping us find exactly what we were looking for!
Jasmine was our sales clerk and she was very helpful, patient, courteous and sweet.
Sasha and Brooklyn are amazing! Very knowledgeable and very personable. We came in at the end of the day and we never felt pressure to buy or leave. They answered all of our questions and explained everything with confidence. I will definitely recommend this store to anyone looking for superior service and quality furniture. Thank you, Sasha and Brooklyn.
We had a good experience Jasmine was very helpful.
Very patient and a great salesman….most definitely will go back to store and ask for her…
Sasha at Ashley furniture helped me find what I needed and provided me w a convenient way to take care of business. Thanks for working w my busy lifestyle
Super friendly! Sasha was so helpful with all of our questions. She price matched Ashley’s online pricing for us. Very hospitable, and supportive for our first time buying furniture.
Skyler was beyond helpful. He helped me get the furniture I wanted with his knowledge of how to use my metal tempura metal base bed bed frame together with the drawers when I was told at the other store I couldn’t do it. I got everything I originally wanted from him with his great knowledge. He spent a lot of time with me and was very patient! Great store and friendly atmosphere all the way around with the entire staff! Thank you and I can’t wait to get my new bedroom suite! Carrie Jones
Skyler and all the other staff were friendly, knowledgeable, and professional. They all made this purchase an enjoyable experience,
Jasmine was great she helped me find what I wanted and helped negotiate a price to where I didn’t have to pay the full price at one
Goes the distance to provide great customer service. Good selection of fine furniture and sales was kind and courteous. Thank you!
We got the pleasure of having Lisa as our sales consultant. She was awesome and very knowledgeable. We can’t wait to get our mattress delivered and start getting some great sleep.
Kayleh and Stephanie were absolutely amazing. Shopping for furniture is so hard for us but they made it a breeze and worked very hard to fulfill my wants and needs. They definitely deserve five stars and much more!!! Thank you so much Kayleh and Stephanie at Ashley’s in Paris Texas for all of your help. Best customer support I’ve ever had!!!!
We had a great experience from beginning to end. It was a easy smooth process.
Easy going transaction, highly recommend, you will not be disappointed.
Skylar was very helpful!!!
Sasha Brown was our consultant and she was absolutely amazing through out the entire process and everything was easy and fast and we are in love with our new sectional and we are also repeat customers!
We were looking to purchase a mattress and Sasha Brown was helpful and knowledgeable with any questions we had to ensure we made the correct mattress purchase
Stephanie was amazing!! Thank you!
Skyler found the exact reclining sofa I was looking for with many more features. Thank you Skyler and to your great manager Stephanie. Thank you both!
We went into Ashley furniture, looking for a recliner for our media room. Phil was the sales person we spoke with and did an excellent job showing exactly what we were looking for. He didn’t try pushing other sales onto us like some salespeople, which I don’t like. We will definitely be going back.
Levi Evens made the experience wonderful. He walked me through the store until I found exactly what I wanted
Wonderful salesperson
Sasha and Lisa were VERY helpful and friendly. They are why I will always come back
Levi was a great help , and assisted in every way possible.
Great customer service from Sasha Brown.
Sasha Brown was friendly and knowledgeable. We had a blast searching for a new couch.
The workers were very helpful. Greeted me as soon as I came through the door.
Bought Almost A Two Thousand Dollar Bed Set For It To Break In A Year
Phillip Merca was our store sales representative. Phil did a fantastic job. He knew his product (recliner) and was extremely professional, personable and knowledgeable. Please ask for Phil and allow him to share his products and set you up with the furniture or product that best fits you and your family!
Leaving Sasha a 5 star review
I was vary happy with my service. Lisa was quick to answer all my questions as well as showing me different options to choose from. Everyone at the store was friendly and ready to help.
My husband & I walked in & the atmosphere was so friendly & inviting. We were treated very well, bought our new furniture set with ease & comfort. Will definitely be coming back.
Skyler was very informative and nice. Easy process
Overall a great experience came in a couple days ago finally decided on what i wanted to get and Lisa was there to help! She was very professional and able to help out in a very nice manner when it came to picking out the furniture! Make sure you ask for Lisa!
Great salesman!!!
Best people to buy furniture from!! We have furnished our entire home, everyone is so helpful.
Great experience at Ashley today! Levi Evans was so kind, helpful, and patient with us while we debated over beds and mattresses…we will definitely use Ashley in the future!
Excellent service received by Levi Evan’s!!!
Jasmine was excellent from the time I walked through the door! I told her what I wanted she gave me options and gave me space to look around. Finalized my decision and she did what she had to make sure I took my couch home that day! Excellent customer service and highly recommend coming to Ashley and chatting with Jasmine!
The staff was great. Lisa was able to make sure all items were available and ready for pick up. The staff worked together on getting me checked out as they had many customers at the end of the night. I was thankful they stayed longer to make sure I was taken care of all in the same visit.
Super helpful and super friendly! Great deal on a sofa and love seat!
Great service Lisa Dickinson and Shay Liggins were great help and very nice people. They both deserve a raise for all the hard work they do and how they work hard with each customer.
I must Brag on the clean store and l want to thank especially Kayleh. She did wonders helping us decide on our New bedroom suite, vase, and two lamps. We feel confident our furniture will last a very long time. Also all the ladies were very helpful and polite getting our purchase through as quickly as possible. Thank all of you.
My experience started with a very friendly and professional lady named Lisa. Fortunately she was able to assist me throughout my purchase. I enjoy the retail experience, believing it can be done respectfully while having fun. Pleased to say this was the case with Lisa and Sasha.
Highly recommend Ashley store! Several options to pick from, great prices! Thank you all for such amazing customer service, the staff are kind and friendly which made my experience the best! I felt right at home. Huge thanks to Stacy for helping me take home a beautiful king bedroom set!
Sasha was amazing!!!! She didn’t pressure me but showed me everything I wanted to see!!!!
Sasha Brown was great. She was great helping me with what I wanted.
Stacy was a great help and really listened to what we was wanting. If you want a helpful person to guide you in your furniture purchasing journey. Ask for Stacy.
Sales Staff was very friendly and accommodating.
Levi Evans was awesome and made it a painless and enjoyable experience!
Skyler was wonderful!! Very knowledgeable and whole staff was very accommodating. Will definitely be purchasing from them in the future!
Stacy is amazing. Very friendly and answered all of our questions. Carolyn is a very good boss. Very friendly and very awesome also.
Very pleased with our experience in purchasing a new mattress! Lisa Dickinson was amazing in making the decision painless and finding the best mattress to fit our needs! We appreciate the quality of customer service and how friendly all of the staff were during our time in the store! Thank you!
Wonderful sales associate, Kaylee H. She was super helpful, patient and never pushy!
Stephanie Hargrove was awesome to work with and am pleased with our selections. Looking forward to shopping with her in near future! ~Sabrina
It was a great experience shopping at Ashley furniture and Lisa Dickenson was very friendly and helpful. I would highly recommend her.
Stephanie helped me price match my item and got me in and out fast, great customer service!
I had the pleasure of having Skyler help me purchase my new couch, and all of the staff was amazing as well! Everyone is super helpful and friendly and very knowledgeable. I am over the moon with my beautiful, cozy new couch and my pleasant experience!
Had a great experience in the store. Levi was super friendly and helpful. The other team members were super friendly as well. Overall it was an excellent atmosphere!
Loved working with Sasha. I have shopped here several times before and the service and quality are great. She's a joy to work with.
Had a great consultant, Levi Evans, who helped me with my decisions.
Levi was so easy to work with. We will be back!
Skyler with Ashley’s in Paris, Tx was a huge help to us in finding and purchasing living room furniture. He was helpful, knowledgeable & super friendly.
The staff was very knowledgeable and helpful! Went above and beyond for my family. Even staying after to answer questions and get the sale finalized. Can’t thank Skyler and the team there enough!
We had a very good experience. Stephanie Hargrove was courteous and pleasant to talk with and she was very helpful in helping us choose the right chair for us. Will definately shop there again!!
Kayla was extremely nice and welcoming when we came in. Store is clean and quiet. All the staff was friendly and helpful with finding what we need.
Great rep
Did a good job of letting us shop without pestering us and answering questions if we had any. Worked with us to get what we wanted at a good price. Will do business again.
Sasha is amazing! She made my purchase a breeze.
They really worked with me on everything!!
Skylar was very knowledgable and helpful! We will definitely be back!
Kayleh and Vanessa both went above and beyond to help me wonderful experience.
The staff was very helpful and friendly.
Great environment and Stacy helped me out a lot
Great customer service.
Very easy to work with!!
One of the better experiences I’ve had at a retail store. Ask for Kayleh. Her knowledge and expertise was top notch.
Kayleh was very helpful in making our selection. I would highly recommend Kayleh.
Skyler was very helpful and professional. He was very patient and helped us find what we were looking for. Thank you Skyler for making our visit a great experience!
Skyler is very knowledgeable, very kind and very thorough. We came in to look only and he showed us a lot of options concerning what we were going to just look at. Sure enough he got to what we really were looking for. So we went ahead with the purchase. Also Sasha was extremely helpful with the price and payment method.
Everyone was great! Both Lisa and Rasha did a lot to help us.
Had a very good experience Saturday with sales agent Lisa. No pressure at all, very helpful and pleasant. A real pleasure doing business with her!!
We were greeted as soon as we entered by a very friendly, professional employee. Sasha Brown was extremely proficient in searching and finding exactly what we were looking for! Her bubbly personality is truly contagious as is her smile! She made spending our hard earned money fun :) We enjoyed the experience and will definitely shop with them again! Thanks ladies!
The place is absolutely beautiful from the time you walk into the time you leave the manager is such a sweetheart and it is really nice. Their restrooms are really clean and they are really Knowledgeable and very welcoming
Just bought a very nice Livingroom set from Ashley Furniture. Kelly Garrison was extremely helpful and polite. The staff were very friendly and made us feel welcomed. We received discount cards as well! All were accommodating even though we entered the store about an hour or so before closing. Thank you, Kelly, and staff.
Lisa is a very professional sales person. She is not one of those pushy sales persons. She asked questions, listened to our needs, made recommendations in style and color. I’ll be sure to ask for her the next time I’m here.
Kayleigh Hinton was great!!
My husband and I had a great experience. We showed up around closing time, and Kayleh was awesome! She took the time to show us different beds and explained all the different mattresses. We made our decision not being rushed, and everyone there just made us feel right at home. Thank y’all so much, and thank you Kayleh for all your help.😊
Kayleh and Sasha were extremely patient and we were very satisfied with their service as well as the selection in the store!
Sales rep Kayleh and the store manager Sasha worked down a wonderful deal and price matched another store for us! They have earned our business for life! Go see them!!
Kaylah was outstanding and was fantastic giving us information in selling us our couch!!!
Kelly was very inviting an helpful from the moment we walked in. He kept asking questions to ensure we got exactly what we wanted.
He was very accommodating and did not pressure us at all.
Great people! Ramiro was an amazing salesman and a very pleasant person to deal with. Very attentive without being overbearing. Thank you
Came in and bought a recliner 20min later. Very friendly and helpful
Everyone was so sweet and helpful. Kelly Garrison made sure we had a lot of options to choose for and made sure we were happy with what we happy with what we ordered.
Helpful and kind!
Very friendly and helpful. Will be back.
Very friendly and knowledgeable staff
Ramiro was great at showing us around to look at dining room furniture. He answered all our questions and made everything easy! It is much appreciated. I recommend Ashley and when walking in, be sure to ask for Ramiro.
We love shopping at Ashley in paris! Very sweet people!
Everyone at Ashley furniture in Paris Tx was so helpful with trying to find the perfect bedroom suite for our 14 year old daughter. We will never go to another furniture store.
Skyler was an awesome sales representative. He was very patient, listened and was able to discern my taste. Thank you Skyler!
Jasmine was great!
Kelly took the time to help me find exactly what I wanted. He's also very friendly. Thank you Kelly for all your help.
If i could give them 100 gold stars i would they were amazing
It was so great working with Jasmin and Sasha!
Lisa was so helpful! Helped us get exactly what we wanted!
Very happy with Sasha!!! She has been great to us!!
Excellent service !
Kayleh was the best. She showed us several options and guided us to find just what worked best. And she was patient and so kind. Will definitely be back to see her for all our future needs
Went and purchased a set of lamps today. Get salesman, and great store.
Lisa and her manager were extremely helpful with my purchase of our new bed and also gave us ideas about mattress options. Will be calling Lisa back this week. Beautiful store!
Lisa was great! Great service and she is very knowledgeable. She was very helpful with choosing just the right and matching items we needed!
I came to Ashley searching for in-stock pieces we could pick up same day. Everyone was extremely helpful!
This is such a great store. The staff there are so personable and friendly we left knowing we have found friends. They have such a sense of community that is needed in many of the local businesses. I found exactly what I have been looking with the sweet lady's help who works there. They also have a great delivery plan.
Love this paris location! I went in looking not knowing what I really wanted but Lisa came in and helped me like a PRO! All I did was describe what I like and didn’t like and she walked me thru them all that I might like. I made a decision I thought and then got home and thought about it and changed my mind on another set. And she made it easy peasy!! She did it all over the phone. She sent me pics, messages and made it work. Lisa was so helpful and we closed the deal!! Very happy customer 🤍
Jasmine is awesone! Great experience! Totally recommend!!!
Skyler was amazing.
Very nice staff,would explain everything Very clearly that worked with us, Glas we came in today
This was a fantastic experience!! Our sales person Kayleh was phenomenal. She listened to our needs and was very fast getting information. She was very personable and had wonderful energy. The sales manager was also great and did an amazing job of working out a deal for us. This was an overall five-star experience. Would highly recommend!!
The process was extremely quick and easy! Thank you to Ramiro for the help today!
Amazing service and a large selection, I purchased a couch and Ramiro was such a big help, he made the process quick and easy. Couldn’t be happier!
Wonderful customer service from our Sales Rep Skyler. We were greeting upon walking in. We did not feel hassled or bothered. Skyler was extremely knowledgeable on all the selections and financing options! We will definitely be back soon! 5 stars!
Sasha and Lisa were amazing. They took time to explain the process and products. Sasha described delivery options and warranty service. They definitely went above and beyond their scope! Great experience.
Wonderful experience!!! Love Kelly and the whole crew!
Ramiro did a great job,explained finance details exact.
Stephanie Hargrove helped us out and did a wonderful job! In and out. No hassle.
Got the bed and mattress that I really wanted no pressure and lots of patience
Great experience! Jazmin was so helpful and professional.
Very inviting and comfortable experience with no pressure experienced.
Sasha is a very polite & knowledgeable young lady. She made the sale easy & that is important for us seniors.
I had a great experience choosing my new mattress. Thank you Kelly for all your help.
I found a beautiful table! Lisa was very helpful and made the transaction easy. Thank you for the great deal! I will be back!
Ordered a recliner sofa. Looks like really good quality
Had a wonderful experience. Jasmine was very helpful, friendly and told us everything that I needed to know. I will be back
Excellent service. jasmine was the best. Patient and kind.
Kayleh was very helpful and answer all of our questions. Very nice staff
Ramiro was so attentive, kind and knowledgeable! Best customer service right there!!
As always great experience…..
Skyler Gille was the epitome of professionalism and courtesy! He showed me the different choices available and didn't try to pressure me to spend more. I will come back and ask for Skyler for my future furniture needs! Thanks so much!
10/10 recommend good customer service! Had a great experience with Kelly.
Jasmine was great
Lisa Dickinson is the best. She is very knowledgeable about each and every product in the floor. She was so patient with me, I had an idea of what I wanted, but was overwhelmed and indecisive. She asked all the right questions and found the perfect pieces based on what I told her about our home and pieces that would be in the space. We were able to pick out the perfect pieces that matched our home and personality perfectly. Thank you Lisa. It was a joy for you help us with furniture for our first home. I am so thankful and grateful for your help. I hope to be able to work with you again, when we need to add new pieces to our home. Thank you again. M.Eldon.
All the staff was extremely pleasant and knowledgeable. I am blessed to have had Maggie as my sales representative and would recommend anyone who sees this review to ask for her when you are ready to purchase home furnishings from the Paris, Texas location.
Skyler was so very helpful. I went in looking for a couch and I came home with one. They had lots to choose from. I picked out what I wanted and since they are mainly a showroom they said it would take 2 or 3 days to get it if it was in stock. It was. They are going to deliver it. I expected next week but they called before I even got home and are bringing it on Saturday! Yall need to go see them!!
Kelly my sales man was Very courteous . He was very helpful in getting me financed. Ashley furniture is very nice place to shop. Sharon Coleman
The salesman RR was very helpful and friendly
Customer service was excellent, Kelly Garrison was very helpful
Very good professional service
We had a wonderful experience with everyone today. Jasmine was great! She was helpful, cheerful, and very informative. We will definitely be back for our future furniture needs!
Excellent service! Lisa Dickinson was awesome! She showed us some Dining set options. We founded exactly what we wanted.
Amazing people and great customer service, couldn’t be more satisfied!
Courteous and friendly customer service. Very knowledgeable and helpful. Skyler and Carol Lynn were thorough and very pleasant as they both worked with me and my husband. I definitely will recommend others to Ashley's. We had a wonderful experience 8/31/23
We could not have been treated better anywhere else. The employees were great, very kind & helpful. You have a great group. Love the recliner. Thank you very much. Sasha could not have better. Explaining everything clearly❤😇
Stefani and Sasha are AMAZING!
The Paris location is really the best!!!! As soon as we walked in we were greeted by Lisa, she told us about the special they were having and showed us around. I had already been looking online and knew what I wanted, Lisa took right over to the table and also showed us a smaller one that I really liked as well… Lisa was there helping us all the way till we checked out and her customer service is the best!!!
We were looking for a side chair for our mom who’s vision impaired. We were welcomed by Ramiro who hold the door for us and assisted us in finding the perfect chair, he was very patient and professional. We bought one chair and he even load it into the car while we were caring for mom. Thank you Ramiro we appreciate greatly your time. The store has a large selection and everyone was very kind.
My sales clerk Kayleh was the best, she did everything she could do to try and help me get what I needed, she went far & beyond what she had to do tiring to get me something that would work for my small area. Even came in on her day off to get measurements for me! We need more people like her in this world!
Very patient, and worked with us well.
Sasha was timely, knowledgeable, and attentive to our needs. Would 100% come to her for any other furniture needs.
I just ordered 2 small cabinets. I had excellent service from very nice Ramiro, who was very diligent about finding exactly what I was looking for. Very friendly store.
Price was fair and Stephanie was amazing. Go see her.
Stephanie was very welcoming and listened to what we really want and found us great furniture.
Awesome service! Will definitely be back!
Lisa was amazing to work with. She is knowledgeable and friendly with a great deal of flexibility and professionalism. She worked hard to get us the best deals as we settle in and furnish our home. We will be back to see her!
Stephanie was great very helpful and kind. Very good at what she does.
Karla worked with me both on the phone, via FaceTime, online and in the store to help me find exactly what I needed for my living room. She measured things, rearranged sectionals to try things out for us. She is awesome. I am impressed with the quality of their furniture, the 4 year extended warranty (other chains offer 3) highly recommend this beautiful store in Paris as well as Karla and her manager who worked with us to get us the best price possible.
Nice people and a clean store
Jasmine with Paris store was amazing !!
I just purchased my fist brand new couch. Found it online then went into the store to get what I wanted online. I was greeted by my AMAZING Sales Associate Sasha Brown. Y’all if you’re looking for something she is the one. She was also sweet and got me the online price match. 10/10 would recommend Sasha again and again.!
Great customer seevice. Thank you Kelly Garriaon!
Sasha Brown was amazing! No pressure informative sales lady! Great experience!
Lisa has been very accommodating and helpful ! Large showroom with many options.
It was pleasant experience and Sasha is a fabulous sales person who was very helpful
Ashley salesman Kelly was very informative, polite and very helpful. Our experience was great and we would recommend Ashley to anyone needing anything for their for home.
The sales staff were extremely helpful and worked to find what I was wanting.
Skyler was wonderful to work with and made it simple
Sasha was very helpful! She paid close attention to detail, was patient, and was able to help me find exactly what I needed.
Sasha and Stephanie were so helpful and patience when helping me find the right furniture. I'm excited to see this beautiful furniture in my new home. Thank you ladies you are the best!!
Very nice people really like customer service
Quick and easy with what I wanted. I have purchased from here before and returned because of my good experience
Fast & friendly service! Highly recommend Ashley Furniture in Paris, TX.
Jasmin and all the staff are excellent!!! Thank you so much!!!
Jasmine was friendly & helpful.
Extremely helpful service with no wasted time
I had a great experience at Ashley Furniture thanks to Sasha Brown! She was so sweet and respectful to answer all my questions and help me to make my furniture selections easy. As kid's say now a day's she's The Bomb!
I had been wanting to go to the Ashley Store in Paris,TX for some time. I went just to start looking around....I bought 3 oversized Ashley recliners, and a new lift chair for a family member. I would like to thank Ms. Sasha Brown for one of the best and quickest sales I have had. I explained to her my situation, and she saw that my wishes were granted. I really wish to thank Ms. Brown for this pleasure shopping. And I will make sure she knows, when I return to pick up the items. THANKS SASHA!!! Billy Cloud Sr BC Materials Handling Durant, Oklahoma.
After placing an order online that problems arose with. Stephanie was able to find a comparable product at a better price in a prompt amount of time. Will go directly thru Ashley in Paris, TX in the future.
The bed we got did not live up to the hype
Erica did an excellent job educating us on the different levels of sleep mattresses. We bought a California King adjustable mattress, along with a new bedroom suite. She's was so personable, loved her.
Everyone was very nice, we were helped by Jasmine in Paris. She was very polite.
Stephanie was amazing! She was attentive, informative, and so nice!
Salesperson Erica was great. Prices were not.
Sales person was really helpful and nice. Actually all of them at the store were very pleasant. Ramiro was courteous, and answered all my questions and concerns. Very good sales person. Would have done 10 star if that was possible.
Stephanie and Sasha were SO helpful in helping my grandmother find a new recliner. She doesn’t get around too well anymore, and they went the extra mile and brought out an office chair to wheel her around when she feared her legs would get too tired walking to the back of the store. They were so patient and accommodating and just really gave customer service you don’t see often anymore. She found a recliner that she loves for a great price with no hassle. 10/10 experience.
Skylar and Stephanie were great to work with.
Kelly is a great sells person was very helpful!
Kelly at the paris texas location was simply amazing! He made our experience at ashley’s furniture store a great time! Will definitely be back here to shop more with Kelly!
Great service. Very professional, helpful and patient. Recommend to anyone.
Kayleh was fantastic great customer service worked with us to find the perfect couch set, good job Kayleh!
Kayleh was so helpful in helping me find a couple of rugs I needed on short notice! She also helped me search for a bedroom suite for future purchase. Great experience overall!
The staff was very friendly, had a great overall experience, will be going back
Ramiro was very helpful in finding just the right recliner for my wife. Thank you Ramiro.
Ramiro was an excellent sales person! He was very knowledgeable of the products!
Mr. Ramiro was very helpful. He took time to show us many different options. I kept asking him for different figures and he was kind and never acted like it was a problem. I highly recommend Ashley in Paris and Mr. Ramiro.
Excellent service with the best price. Stephanie and her manager were super helpful!
Friendly service, accommodating to what you are trying to purchase, staff seemed to care about your needs being met accordingly.
Such a great experience buying our new mattresses. Quick and friendly! Thank you!
Skylar was extremely helpful, pleasant and accommodating . Husband is in a wheel chair and he went out of his way to help us. He showed every recliner within our parameters and was a good salesman without being pushy or obnoxious. The manager was also quite helpful. All in all we were very pleased.
Went in looking for a living room set. It started storming while we were browsing. There power went out and they literally kicked us out of the store in the middle of a thunderstorm. Will never be back
Lisa was great. She went the extra mile.
Lisa was great help and was very kind. SHe explained everything in detail.
Our sales representative, Lisa, was very friendly and helpful. She was very professional and helped us get just what we wanted.
We could not have ask for better representation from Sasha. She went above and beyond to help us with our purchase. My wife unexpectedly had to have open heart surgery and needed an automatic lift recliner when we got home the next day. Sasha was able to find the exact one we needed and helped us throughout the entire purchase process. She was such a blessing to us.
Erica was very friendly and knowledgeable about the product we were looking for and purchased.
Excellent service very friendly
Quick and easy. I was in and out in less than 10 min with a new bed!
The staff was very friendly and helpful and they had just what I was looking for thank you Erica
Jasmine was so helpful as we were picking out our furniture. She knew all the different fabrics and colors for each one. I highly recommend her if you go.
DJ was great to work with on my purchase.
Ashley Furniture is a awesome place in Paris Texas I came to look for me and my son in bed because we had just relocated the the manager and the finance team are awesome great job! Ashley Furniture Paris Texas
Sales person was a great help with our purchases. Lots of information Enjoyed our visit to Ashley.
Great place to buy furniture. Great people very helpful. Very tentative to your needs
Mrs.Sasha Brown was amazing. She helped me and my daughter find a couch for her first apartment. She made the visit so much easier and she was a lovely,helpful, hard working woman
Stephanie was very helpful and went above of handling my purchase today. Friendly courtesy staff. Will be back when I need other home furnishings.
Sasha Brown was very helpful and helped me get what I need.
Great customer service! Bought a couch for our first apartment & the experience was incredible. Erica H was very helpful & gave so much information about our options. We will definitely be back in the future & will always ask for her.
Very helpful
DJ was very helpful and informative. He helped us with purchasing a new bed and answered all our questions. DJ was very friendly. I definitely will be back for future purchases.
I loved the professionalism as well as kindness of the staff. The products are first class and top notch quality.
Very friendly staff and they help us find what we looking for. Great prices
Friendly, helpful and did a great job. Oh and listened to what I wanted
The front counter staff were really friendly and Lisa, the person who helped me out pick out my pillow, was full of knowledge, great with conversation and fun to talk to. Definitely a great experience
We had a great experience with DJ helping us find the right loveseat for us! He made the whole process easy and fun.
It's not often I find a piece of furniture that I fall in love with, but this time I did! And DJ worked with us on price matching to get exactly what I wanted at the best possible price! I couldn't have asked for better service!
Excellent service. Stefani answered all my questions and helped me match a table and chairs that perfectly fits our family. 10/10 recommend doing business with them.
Stephanie was amazing! Made things really easy to get exactly what I was looking for!!
Our sales representative Jasmine was absolutely wonderful, very patient with us and gave us the best deal possible!!
They understood what we were looking for. Helped us find it, get it ordered and went out of there way to make sure will receive it in a timely manner. Great staff. Nice selection.
Erica was so nice!! Go by and see her if you are looking to buy furniture!
Went in and in less than 10 minutes was able to find 1/2 products I was looking for. Bought a beautiful new bookshelf for my decor.
Awesome staff! Beautiful store.
Went in right about an hour before close. Did not expect to find what i was looking for since it was very specific. We were met right up front with a friendly smile by Ramiro. Our sales person Ramiro was friendly, listened well, very patient, and knowledgeable about the different styles, and types of furniture we were looking at. After a bit of looking and him understanding fully what i required, he showed my partner and i two recliners that met our needs. As it turns out, they also have a fix or replace service plan you can get with the furniture that gives us piece of mind. It was after closing when we finished. We were never rushed. You shouldnt go in right before closing. But its nice to know that with our limited timeframe available, we were able to get the furniture shopping done. Top notch service. The other service people we encountered were also very freindly.
I visited the Ashley Outlet store and Texarkana and had the opportunity to be serviced by Toya. The customer service was outstanding from her, the manager, and desk personnel. Highly recommend to anyone looking for new furniture.
Sasha's professionalism was superb, as was her knowledge of the store's merchandise. She was extremely thorough with answering all questions and concerns and didn't make me feel like number, but instead a valued customer She will take great care of you from the moment you walk through the door to the moment you leave. She's awesome at her job.
Great guy to deal with. Very helpful in our search for a mattress and the two swivel chairs that we purchased.
D J was very helpful, friendly and kind, not pushy! I appreciate all he did to help me.
We had a good experience. They were all very helpful and explained everything to us. We will definitely be going back.
I needed a loveseat and chair for my new living room. Went to a lot of places and finally found what I wanted at Ashley's. Ramiro was very helpful in helping me find just what I wanted, at a good price.
Wil Garrett was great at the texarkana outlet!
Very Frindly, and found us the couch we were looking for even though was discontinued
Excellent customer service Sasha Brown met me at the door and walked me through the selections of the products I was looking for.
Tyler and everyone at the store were great.
Excellent service very easy to work with
Ramiro was a great help today. He showed us some wonderful selections and we found the perfect fit for our home . In addition he helped us save over 500 dollar off the listed price !!
Awesome experience! Y’all need to make Sasha district manager!
Ashley’s furniture store in Paris Texas has great customer service, thanks to Sasha, all our questions were answered professionally and patiently, she’s great with families. Thank you Sasha.
A++++ Great Customer Service Randy was very helpful
Sasha was helpful and knowledgeable!
Jasmine and the manager Kaitlyn were very helpful. We got our furniture ordered. Thanks
Friendly and helpful
Truly the best furniture shopping experience I’ve ever had. Stephanie was patient, down to earth, didn’t rush me and didn’t pressure me to buy anything I wasn’t interested in. I had several things I needed to purchase, but had no idea I’d walk about of there with everything on my list! We kept circling around looking at things until we found exactly what I wanted. I’m beyond thrilled with all my purchases and can’t wait for them to be delivered. I highly recommend this location and Stephanie!
(Translated by Google) The attention we had from Ramiro, the one who showed us options about what we were looking for. And it was easy to decide with his help. (Original) La atención k tuvimos de Ramiro, el k nos haya mostrado opciones acerca de lo k estabamos buscando. Y fue facil decidir con la ayuda de él.
10/10 would recommend requesting help from Kayleh! She was amazing help & not pushy!
Sasha is amazing!!! Definitely ask for her!!!
Great experience! I went in looking for a new couch and recliner and they had some great ones to choose from at great prices. Skyler helped me pick a grea sofa and chair that was in my budget. They were very knowledgeable and friendly. Great inventory and a neat store all around. If you're looking for a mattress go see if Skyler can help you out because I bet they can.
Skyler was a great help with my purchase experience. Would recommend Ashley Furniture of Paris Tx to anyone looking for an enjoyable experience and great deals
Ramiro was very helpful and welcoming.
Sasha was AWESOME!!!
The staff was very friendly and helpful. Our salesman, Levi, let us shop without crowding us.
Great customer service with Sasha Brown and the store manager! Will definitely shop there agaim
Fast east and very understandable
My boyfriend and I bought our first table from here and it was the smoothest process. We had help from the best staff members, Ramiro and Jennifer!! It was a great overall experience 😁
Amazing people, amazing customer service. First time in and I absyloved it. Definitely recommend them to anyone who ask.
Wonderful experience and great customer service.
My shopping experience at Ashley was great. The staff was very nice and most helpful in find just what I was looking for.
I always make a point to purchase something from.Ashley. Great customer service at the Paris Tx store with Sasha. She answered all my questions and made us feel wonderful on our new mattress.
Sasha greeted me with a smile and helpful attitude! 1st time customer and will definitely be back because of her! Never felt pressured and enjoyed my experience! Thank you Sasha!
Absolutely beautiful place, huge selection, great service!
Sasha Brown was so knowledgeable and had a great personality! No pressure to buy anything, let us look and answered all our questions!
Sasha B was a great sales person. This was my first time purchasing from Ashley’s Furniture and she made my experience seamless. She was knowledgeable, made me feel comfortable, and was very considerate with my limited time due to work. She was professional and personable. Thank you!
Amazing staff with great prices!
Awesome service!!! So happy with how my living room is going to look. Very friendly and helped me get financing I needed. I will go back for my bedroom eventually.
Beautiful store great product
A beautiful store with a gorgeous layout! I will be returning!
I highly recommend Ramiro Ramirez. He was very informative on the products and easy to deal with. He was able to communicate well and allowed us to make an informative decision without being overbearing. He made the furniture buying process simplified and was very friendly throughout the whole process. Pleasure to deal with and I will be back.
Awesome customer service! Staff is very helpful, without being over bearing. Ramiro is the best, he took real good care of me. Super friendly and knowledgeable. I will look for him on my next visit.
Thank you Ramiro for helping me with my purchase.
Sasha did an outstanding job leading us to a decision on our purchase. She was well informed and very kind.
Great customer service!
Very wonderful experience and wonderful service personnel.
Ramiro ramirez was a great person to work with
Dj was great. Got us everything we need
We came into the Paris Texas Ashley furniture store to look at a specific couch and recliner. We were greeted by Sasha Brown, she told us that particular set was not suitable for long term use. So, she showed us several other sets. Then we came across the Huddle up sofa and loveseat. We loved the feel and color. So comfortable and soft material. Sasha was not pushy, she was patient answering our questions and also entertaining our 9 year old son. We talked it over and she told us our price. I will be honest we had to mull it over for a few minutes but in the end it was a deal we could not pass up. Especially since our couch and loveseat are 25 years old and have lasted but are showing their age. We thoroughly enjoyed our experience at the Paris store! And could not have asked for better assistance nor a better salesperson than Sasha!
Ramiro gave us the best deal on furniture today! We will definitely be coming back to this store!
Customer service is amazing!!!!
Sasha was great to work with. Very kind and very professional!
Staff was friendly, patient and helpful in our search for a new bed/mattress for our master. Thanks Paris team, especially Jasmine!
Got my bed and it's awesome!
Very friendly staff to help us with our selection
Sasha was fabulous and helped us get exactly what we wanted and listened to our needs and wants. 10 out of 10 would go back for all my furniture needs.
We had a great experience,friendly staff and lots of beautiful home furnishings. Found our Tv stand with fireplace insert and a beautiful vase for my bamboo plant 🪴 😀
They were very friendly and very helpful.
The sales lady Jasmine was amazing she went above and beyond on customer service so if you go into Ashley's ask for Jasmine!
Everyone we dealt with was super helpful and attentive! Great experience all around!
Excellent customer service from Lisa, she is awesome
Terri Ann was professional & a true gem in helping me pick just the right pieces of furniture for my spa & the furniture is absolutely perfect for what I needed. TThank you Terri Ann. 😍
Randy was a pleasure to work with. No pressure and very patient as I changed my mind a few times. Thanks Randy!
Just bought a new dining room set. Skyler Gillie was our salesman. He helped us find exactly what we wanted.
DJ was patient and helpful with my mom's purchase of a mattress and frame. We appreciated the good service.
i'm super picky about things and don't like furniture that's too exciting for the eyes. but as soon as we walked in we were greeted by a super lovely lady named Lisa. even through some tough moments and having to reschedule a few times she remained extremely patient and flexible with us. she remembered which bed frames i took pictures of but never said a word about, and even put the extra effort in to show me those same frames in multiple colors. she was amazing and made the process short and sweet. ask for Lisa!!!
Sasha Brown was fantastic!! She was very kind, helpful and personable!!
Jasmine and all the staff there were so accommodating and helpful. I cannot thank them enough for their care and concern helping me find a recliner for my sick husband.
Awesome service from Jasmine and Carolyn. Great store
Jasmine was super helpful in helping us find just the right sectional for our house. She was knowledgeable and very friendly. She made this a very pleasurable buying experience. Thanks Jasmine!
The staff is very helpful and friendly working hard to satisfy.
Excellent, professional, informative service.
We were greeted at the door by an associate that assisted us from start to finish. They never felt pushy or in the way.
Skylar was great. I bought sofa, love seat, and a mattress. Happy so for we will see about delivery time and so forth. Kinda concerned about that.
Wonderful store, exceptionally great experience and associates
Lisa was amazing! She was attentive without being overbearing or trying to sell us something we didn’t want. She was knowledgeable about the products and if she didn’t know something she didn’t hesitate to find out for us. Overall great experience.
Sasha was great!
Excellent service, and our saleswoman Sasha was superb! We got just what we needed and they saved us a little money. Thanks Ashley Homestore in Paris, Tx we had a great experience…🤗
So friendly and helpful right off the bat! Beautiful showroom. Sasha is the one who meets you and takes you around to find exactly what meets your needs. She is so friendly and eager to help right away! Thank you for a wonderful experience!. BTW, we got our couch!!
Ramiro is awesome😁
Love this place beautiful stuff
Sasha was such a friendly salesperson. She made the shopping experience so much better. I will be going back.
Ashley made it SUPER easy to pick out furniture and everything was in stock! Randy at the Paris store is wonderful to work with! Highly recommend him!
Easy shopping experience, fast and friendly service. Matched websites pricing.
Great salesperson, she was able to answer every question and was patient when my wife and I needed time to talk. When it was time to purchase, Kayleh was able to give us different options available and the implications of each. Will go back to this store again and hopefully the same salesperson.
The staff was great, quality of furniture is great! I’ll be returning soon to buy more.
Buying furniture at Ashley’s in Paris was a very positive experience. Ramiro was my sales person, and he was top-notch!
I was very impressed with the service and the friendliness of the staff.
Excellent service. D.J. was excellent sales man . Highly recommended.
The whole experience was wonderful! The sales person was knowledgeable and helpful, the delivery was on time with excellent service.
Sasha was our sales lady she went above and beyond to get us exactly what we wanted and for a great price. Friendly excellent service. Thank you Sasha
Lisa was very helpful and got me all I needed and answered any and all questions I had. She was very friendly. I would definitely recommend asking for her when you stop in!
AMAZING experience at the Ashley Furniture Store in Paris, Tx. The staff was very kind and took care of me and gave me amazing prices for the furniture i bought!
I pitched a chaise about 18 months ago and was very dissatisfied in the quality. I made my feelings known to the company and they were happy to give me a credit for the amount I paid for my chaise. I purchased a lovely surveyors floor lamp with my credit and have some money to spare. Very satisfied with how Ashley solved my problem!
Beware! You might not get what you order!!!!!! How hard is it to get what your customer is willing to OVER PAY for? Hmm? Oh yes it was the contest the stores had going to sell the most recliners last month. Recliners so small that a man can't fit in it. A chair so cheap made it might last a month. But they will continue trying to convince you it's what you ordered! Even when you said it's too little and chose a nicer bigger chair. I hope this store won the contest!! I advise everyone to shop elsewhere.
Very pleased with this Visit we had a great salesman DJ very nice and professional thank you ashley furniture store
Chance was very helpful so that we could find what we needed. We will shop the Paris Ashley Home Store again if we need any furniture.
Lisa is a great associate and Dustin knows his business in fixing a problem great job
The staff was really helpful and made the overall experience worth a revisit in the future.
Had a long day running errands and I was in need of some couple stuffs, I had the luck of meeting Sasha and her manager… sadly I can’t remember her name right now, they both were amazing, great teamwork and customer services, I highly recommend this place 🫶
Randy Lilley was great!
Did a great job getting us what we asked for
Great store! Made the furniture buying process really smooth. Super knowledgeable staff!
I’ve shopped several times in the Ashley Furniture Store in Paris Texas. Everyone of the employees are fantastic and take care of your needs. I highly recommend this place to take care of your furniture needs. Awesome employees at this location.
(Translated by Google) Ramiro Ramírez is an excellent representative, he was very kind and patient. His help was very timely, he showed us all kinds of possibilities to buy what we were looking for. The most important thing is that he speaks Spanish. thanks for your help (Original) Ramiro Ramírez es un excelente representante, fue muy amable y paciente. Su ayuda fue muy oportuna, nos mostró todo tipo de posibilidades para comprar lo que buscabamos. Lo mas importante es que habla español. Gracias por su ayuda
Dj and Jordan were very helpful and patient!! Very good experience
Kayleh was great! Very helpful, informative and hospitable. We will be shopping at Ashley's again.
It was great
Very good experience!! Lisa was very knowledgeable and helped get us the best prices available.
Amazing customer service!
Lisa at the Paris Ashley store was so helpful getting us a great Purple Mattress with the bed bundle. She answered all our questions and let us try the pillows to find our match. Thank you Lisa for the great shopping experience 😊
Ramiro did a wonderful job helping us find the right bedroom set! He was very professional, polite, and attentive. He listened to our ideas of what we wanted and took us straight to the best options for us. He carefully explained the differences in the options and prices, and his explaination was intelligent and useful. He made the process easy and enjoyable! The store was clean and well organized. We are happy with our shopping experience and plan to return soon as we are remodeling. I'll be sure to ask for Ramiro again!!
Sasha was amazing! She helped us the perfect furniture to suit our needs!
Sasha was excellent sales lady who found what we wanted and appeared to enjoy her job which is needed in sales jobs she didn’t care how long it took to find what we needed and liked
Sasha Brown went way out of her way to make my experience awesome. She helped me get what I was looking for and in my budget. Also was wounderful with my daughter that was with me today. Definitely recommend her to help you with your furniture needs.
Come in and ask for Jasmine! We had fun while picking out a recliner
Randy was awesome! He helped me find everything I was looking for!
I cannot say enough good things about my experience ! It was a last minute trip after MONTHS of looking for a couch for our new home , and as soon as we walked in we were greeted by RANDY , he was so nice, helpful and extremely informative of every piece I inquired about . Salesmen are usually pushy but Randy made me feel like he genuinely wanted me to find a piece that would work for my home and family . THANK YOU SO MUCH guys ! Five stars isn’t even enough ! Best store and employees ever !
Jennifer help me on the bede set and created a flexible payment schedule and help me with my previous debt this is not only the best the nicest and the most helpful sales of service I have ever received!!! Sincerely Ezequiel:)
Great customer service and always answer all our questions about different things. Great quality furniture highly recommend.
Sasha in Paris is awesome! Top notch customer service, above and beyond!!!
Very helpful but not hovering. Answered all of my questions. Ramiro helped me out. It was a great experience and I found exactly what I was looking for.
Ashley’s store in Paris, TX is very helpful in finding a customer’s wants. Randy Lilley welcomed us and was very knowledgeable about the furniture and gave prices quickly! Our decision to purchase was easily made with such cordial sales people! Plan to return when we have a need for furniture ! Sincerely, Deidra Newhouse and Mark Newhouse
Romiro was amazingly helpful!! Listened to all of our wants and needs, had us set up with our new rug and sectional in less than an hour. 10/10 highly recommended!
Skylar and Jordan did a wonderful job of helping me select furniture for my entire new house.
Leanne Smith did a great job! Friendly and not pushy! Go see Leanne!
Sasha was very helpful
If you want quality products and EXCELLENT service Ashley's is the place to go !! Sasha has helped us over the years. She is professional and makes sure we get the best experience!
Love to be able to shop Ashley’s in Paris! I shop a lot online but some things you just have to see in person. Thank you Terri Ann for showing me the different styles and fabrics! Placed my order today!
Had such a great experience picking out furniture at Ashley in Paris, TX! The staff were so nice, and love that they send updates on orders. Jasmine was amazing in helping find our furniture and through the financing process. Thank y’all!
Great staff! Great service, lots of options. They really try to help you!
My entire experience at Ashley’s was great. Kelly was a lot of help ! Very friendly and nice.
Friendly cheerful and will get thinks done quickly
Jasmine Renae Garmon has supurb customer service experience and answered every question I had with exquisite detail and information! She made my whole experience one that I’ll never forget! Thank you, I’ll be coming back!
The crew at the Paris Tx store especially Ms. Sash Brown were amazing and also very patient.
Jasmine Garmon is very help.
“Lisa is helpful and wonderful to buy from”!
Sasha is super friendly, helpful, and respectful. It is a pleasure to work with her.
Go in and ask for Jasmine!
Great environment, good prices, Jasmine Garmon was fantastic with helping me with guiding me though the selection of furniture.
Sasha was very detailed and making my experience easy while being relatable to what my wife would enjoy, I definitely refer her to help to anyone!!
Ask for Jasmine! She was so helpful
Jasmine was amazing! She was so helpful!
Me and my wife were greeted by a friendly associate named Jasmine. Her service was great and she made things very easy for us. Will be back soon!
With my recent change in address me and my husband thought it was time to get some new furniture!! This was one of our first destinations and I can say I was pleased to be greeted by the friendliest sales associate I’ve ever meet!! I believe her name was Jasmine, she was so welcoming and super friendly! She helped me find exactly what I was looking for and things I didn’t know I needed! I have some Final decisions to make with my husband but I’ll definitely be coming back and asking for her personally!
was greeted by a woman named jasmine, very sweet and very helpful!
I was looking for furniture and needing help. Sasha Brown helped me with everything I needed to know. She made what I considered a headache a very pleasant experience.
Sasha was the bomb. Hand down the best sales person at Ashley furniture or anywhere for that matter. She had a very positive,humourous attitude and was a pleasure to be around. I'd highly recommend her.
Sasha was very friendly & extremely helpful. She will be our go to anytime we are at, Ashley Home Store!
Sasha was great to work with!!
Jasmine is awesome! Very knowledgeable and cool. Ask for her when you go in, you won't regret it.
I love Sasha. She’s very humble and easy going. She makes the buying process go so smoothly. This young lady is patient, and knows her stuff. If you’re in the market, go ask for her. She’s a good time!☺️
Skyler was able to help us find the perfect living room furniture. Thanks!
Sasha is very friendly and helpful. Great customer service!!
Go in and ask for Jasmine!
It was alright for the most Jazmine helped finding my desk and couches pretty easily.
My sales lady sorry I can't remember her name, was just the best. No pressure, very knowledgeable and patient. She was great.
Sasha was the most helpful sales associate I've ever had the pleasure of working with. She went above and beyond for me! Her manager Jordan is an angel on earth and did such an amazing job assisting in the sale process!
Skyler is awesome wouldn't come to anyone else the reason for i am giving 5 stars but there is always room for improvement. Keep up the great work Skylar your headed for the top.
Sasha was soooo helpful and respectful on helping me finding what I was looking for . She’s very professional and kind .
Working with Jasmine was a pleasure! She was professional, knowledgeable, and friendly!
Our experience at Ashley is always nothing less than exceptional. Shout out to Keylah for outstanding customer service. We will absolutely purchase more from you soon. You've changed our furniture shopping experience. We're now spoiled!! Thank you so very much!!
Jasmine and Jordan helped me today.
Jasmine helped me and my husband so much! Definitely earned a repeat customer!
I’ve done business with these for a long time and if you have any need for some very good quality furniture and awesome customer service, ask for Jasmine! She is awesome!
my girl jasmine will get you the hook up!!!! need a couch? she got you!!! need a recliner? she got you!!!! better go see jasmine if you want the customer service of a lift time!!!!!!
Lisa helped me decide on the perfect couch to fit our living room, so glad she was there to guide us! It’s definitely become a centerpiece to our home and family. Highly recommend her expertise!
Skyler is awesome...
Lisa is so knowledgeable, friendly and really has a great eye!! I'll be coming back for more!!
Skyler you are number one, class act
I would buy from styler gullie again great customer service
Jasmine did a fantastic job.Gave great advice to help make tough decision.
Jasmine is amazing! Ask for her when you come in!
We had an amazing experience shopping at the Ashley store in Paris,TX. Lisa was so helpful and took her time showing us many options. We will definitely be back for any other furniture needs we have in the future.
From the time I walked in the door, until I was greeted by a sales lady and to mention her name is Jasmine, it was a very pleasant experience! Her upbeat spirit and positive attitude was uplifting and made our day! She was very knowledgeable about the furniture and did a great job of showing us where everything was at, if and when I decide to purchase any furniture it would be from Ashley's! Thank you Jasmine, you made our visit very enjoyable, you definitely made our day better!
Sasha was great thanks for all your help
I came with my brother and left with your services thanks Sasha you did an outstanding job.
I loved the energy from the start I was helped by Sasha she is a angel and I look forward to shopping here again.
Jasmine was so nice and helpful when I was browsing for couches!
Sasha was wonderful! Very helpful and we didn’t feel pressure to buy and that’s why we made the purchase!!! She is a 5 star employee!!!!!!!
I went in just to look. Sasha ended up assisting me with refurnishing my bedroom. I will be returning to do my man cave. You guys need anything ask for Sasha she’s the best.
I didn't purchase anything today but Sasha was very kind . The experience was Fantastic. Sasha was very knowledgeable and very attentive to my needs . Very awesome experience .
Lisa was great and extremely helpful!
Sasha brown was a very great to me and I will return and ask for her only
I will come again to the store and ask for Sasha brown
Ramiro and everybody is/was awesome! Excited for my couch to come in!
I ABSOLUTELY LOVE MY SECTIONAL!! Thanks SASHA! Highly RECOMMEND
SUCH FAMILY ENVIRONMENT SASHA MADE ME FEEL AT HOME AND WAS SUCH A GOOD HELP!
GREAT CUSTOMER SERVICE SASHA WAS SUCH A GREAT HELP!!
Sasha was so nice and so helpful and she was cool overall and I will definitely be returning.
Recently got a couch from here and Jasmine was amazing! Did a great job making us feel comfortable and confident in what we were purchasing!
Ramiro Ramirez was a wonderful salesman extremely professional, very helpful and very courteous. The whole staff made for a wonderful experience. Thank you so very much Ashley furniture. Our 2nd time was even more personable the way Lisa Dickinson took the time to help us thru buying our couch and Carolyn helped a lot too. Ashley furniture Paris Texas is where everyone needs to shop for the furniture needs. Thank y'all so very much.
Great Place!! Super Friendly and always Very Helpful! Jasmine Garmon is the best!! She is always welcoming, personable and Very Helpful on anything!! She makes you feel right at Home!! She always makes me leave with a smile and that’s what Customer Service is all about!!!!!!!
Jasmine helped me out and I had an amazing 10/10 customer service experience. With passion and attention to detail, jasmine was able to help me effectively.
Jasmine at Ashley’s is a very friendly, gave amazing customer service. I hope she gets the credit she deserves!!
Jasmine is a great person to go to when you visit!
Jasmine is very knowledgeable at what she does. The overall professionalism it greatly appreciated!
Jasmine from the Paris Ashley Furniture Warehouse was very enthusiastic, charismatic and quick to help with whatever I needed! Definitely hoping she gets the recognition she well deserves!
Jasmine was super sweet an very helpful. Great customer service!
Great selection! Sasha was a gem to be with during our visit!!
Randy Lilley was a great help at picking out our furniture. He did not pressure us and was truly concerned about our needs and desires for our home. He took the time to listen and to really help with our decision making. Joe is customer service was also very kind and helpful even tho we had kept both of them past their closing time. Will definitely shop here again.
Jasmine and Dj are both excellent, if you ever need help ask for one of them!
Dj Wilson has the best customer service attitude ever!!
Sasha was great! She listened exactly to what we wanted and filled all our needs! We recommend her to everybody!
Sasha is great!
I came into the store looking for a particular bed for my son, Sasha Brown was so polite and very knowledgeable.. such great customer service , I will definitely be back..❤️❤️
Sasha Brown, was very nice to me and answered all of my questions I had, I recommend her to anyone..
I love Ashley Furniture Homestores. The Paris store people are awesome. They will go the extra mile to do what they need to do to take care of you!
Jasmine was very helpful, knowledgeable, and a well-rounded Ashley representative!
Jasmine Garmon is always upbeat and friendly to her customers as they come in the door.
Had a great experience! Ramiro did a great job.
Sasha greeted me by name when I walked through the doors, even though we'd never met face to face. She was very friendly and knowledgeable about the sofa and love we purchased. Thank you for a personalized, one of a kind shopping experience. We look forward to doing more business in the future!
The customer care service was nice and helped me with the problem I was having with a chair that was purchased 2 years ago and we didn't have the paperwork but they were able to help anyway with ordering a new remote for it. They were amazing. Then, when at the store, Lisa and Jennifer worked with us tirelessly to get us a power lift chair that fit our needs and our budget. They found us a military discount and continously worked together as a team and then talked to yet another team member who found another discount we were eligible for! I didn't feel pressured or uncomfortable at any time and there were so many options that they offered us even with our not -so -perfect credit. Usually, when our credit score is known that's it, but they found a way to help us rebuild it! Their treatment of us as regular people with real life problems was refreshing in this selfish world we live in today. Wow!
Was in and out in less than 30 min. Randy met us at the door and made sure we got the best deal! Will be back to get more furniture in the near future.
Awesome customer service, great attitude.
Sasha is fantastic
I definitely do not recommend this furniture because I order a bedroom set and. It came more than three months and broght me the wrong bedroom set and the bedroom set had scratches and look like it was hit so i told them that i dint want the first bedroom so i told that i want it to change to another bedroom set s o then I order another bedroom set and had to wait another three months and then when my other set came It was broke and had scratches and it was more worst. Im upset with that furniture and thoght i was the best furniture on paris but its not.
Chris was excellent! Very friendly and had all of the answers to any question I threw at him. Will definitely be back soon to purchase and will only recommend my friends and family to buy from him!!
Excellent customer service from chris sallee. Highly recommend!
Phenomenal assistance and advice by Christopher Sallee. He provided such eminent knowledge of furniture and its placement in the home. Overall a first-class experience and will be highly recommending this store and Christopher to family and friends.
CHRIS SALLE WAS VERY PROFESSIONAL, HELPFUL AND KNOWLEDGEABLE. WILL BE BUYING FROM HIM AGAIN.
Chris Salle was super helpful! He answered all of our questions and was very knowledgeable and had great customer service. Great salesman!
The associates were so great!!! Randy was friendly, helpful, and had no problem answering all of my questions! Definitely one of the best furniture buying experiences I’ve had!
The Ashley store in Paris is excellent. I was assisted by Christopher Sallee, he was incredibly knowledgeable and professional.
I literally never leave reviews but I just felt obligated due to the fantastic service by Chris Sallee! Very helpful and professional. He took the time to explain everything in detail. Most knowledgeable person in that store by far! Most other sales people there either don't care and are just collecting a pay check or just simply don't know anything about what they are selling! I feel certain that he had to be the store manager based off his knowledge and professionalism! I would recommend only buying from him though! Loving my Ashlee furniture! Thank you Chris!
I had a wonderful experience working with Chris Sallee. He was so very nice and helped me find everything I was looking for. I wish more people cared about there customers like he does! I will be recommending him to all my family and friends for sure!!!!
Went into this store & was helped by Chris Sallee. Absolutely fantastic associate, extremely friendly & helpful. He is an asset to this store.
DJ helped us to find what we needed and get the best deal on all of it! Everyone was friendly and made it a pleasant experience overall. I'll definitely be back.
Lisa was AWESOME to work with. If she didn't know the answer to a question she researched the answer for me. She was extra friendly and it was easy to explain what I wanted. She's first rate and I would recommend anyone & everyone to go to Lisa at the Ashley store in Paris Texas.
In my experience with Ashley’s furniture, Dj is always respectful and courteous any time you interact with him. He is professional and patient and he will help you find exactly what you’re looking for! I will always recommend!
DJ at Ashley furniture was amazing. Got us a killer deal on a beautiful sofa, loveseat, chair, and ottoman. We were told that some pieces may arrive later due to current shipping issues. Low and behold we were able to get all 4 pieces delivered the week we moved into our new house! Very happy customer here :) The delivery guys were quick, careful, and very friendly. Highly recommend
Had a great, quick, and easy visit to purchase my bed frame at Ashley’s in Paris! DJ helped me out, really listened to what I was looking for, showed me my options in my price range, and I bought that day!
Out sales person Skylar privided excellent customer service!!
DJ was super friendly and helpful! Got us what we needed at a price we could afford. Everyone there was very nice and friendly but DJ was above and beyond.
From the minute we walked in we received a friendly hello from DJ and our service was golden thereafter. We couldn’t decide on our purchase and despite changing our minds, leaving the store, coming back, and changing our minds again, DJ remained friendly, and helpful in answering all our questions. Jordan was also super helpful and we couldn’t be happier with our purchase but most importantly, the service we received! 10 stars! Thank you DJ and Jordan for making our furniture buying experience the best in town!
Very nice store with very friendly staff. Skyler made shopping easy and made our time there great. Can't wait to sleep on our new mattress.
This is a wonderful place to shop...I truly enjoy Little Jordan in the Paris store... very great people person... wouldn't come without her... she keeps us coming back... so very nice... YOU GO!! Jordan
Skylar was fantastic to work with. He helped me find the pieces I wanted.
DJ was a huge help and didn’t mind doing multiple searches for furniture for us!
I have bought from this store often and the furniture has been great.The prices are kinda high but I guess you get what you pay for.
Great selection awesome service highly recommended
Romiro was awesome! He would not stop helping us until we achieved our goal of purchasing the bed that we needed. He went above and beyond to make sure that we were satisfied!! This guy deserves a big bonus!!
It was an amazing experience, as soon as we entered the building we were greeted by an assistant, who was helpful and listened to what we're looking for and we need an we left getting what we wanted.
Sasha Brown was phenomenal! Great spirit and she made me feel so welcome and comfortable. Not once did I feel pressure, she showed me the products that I said I was interested in and allowed me to select the best items for my needs. She also presented me with several purchase options that I took advantage of. If you're looking for no hassle, affordable, beautiful furniture go see Sasha Brown at Ashley. I know your experience will be as exciting as my own.
When I walked in the store everyone was so nice and Jennifer S. had the Biggest smile on her face. She showed me around of all beautiful furniture ya’ll had. She was so nice I will be back soon to get furniture thanks again Jennifer S. for making my day..
Great service. Friendly very professional
Your 2 Ladies at Store # 2 are Outstanding! They were so knowledgeable and courteous. We will definitely be back as long as your people are as wonderful as they were. Sincerely, Mrs. Barbara Newman
Everyone in the store was great and Ramiro worked with us to get exactly what we needed. Would highly recommend!
Skyler was great. We found what we wanted at a good price.
Our salesperson Zoey was fantastic! Super helpful and patient with us and very knowledgeable of the furniture.
Great experience with Ashley Furniture!!! Our salesperson Ramiro was wonderful to work with and very knowledgeable about the product. Delivery was made ahead of schedule. We are very pleased with everything!!
I have to give it to Jasmine and her team, they really put me first tonight. When I tell you she waited and her team worked their magic and I got exactly what I wanted. This lady right here will be sleeping like a Queen, Thank you Thank you
Great atmosphere. The store is gorgeous the staff is spectacular!!! Kayleh is super nice 10/10 would definitely recommend
Jasmine was phenomenal, make sure to stop by and ask for her!
I shopped several places but the price, financing and customer service brought me back to purchase local. Customer service was top-notch and I will definitely do any future furniture shopping there!
Ramiro was so kind and helpful! And the store manager is awesome!!!!
The new store is beautiful. The prices are very high. Lots of employees standing at the desks around the store but only one was willing to come ask if we needed help.
super great customer service! ramiro was the one who helped us out, and him + the entire staff was extremely friendly and welcoming! 10/10 recommend this store🤍.
Ramiro was beyond helpful to find whatever best suited us. Loads of options throughout the store. Very friendly atmosphere and the overall customer service was perfect.
Kayleh is the best! Greeted my family when we came in the store. Very acknowledgeable, patient, and sweet! Highly recommend her to anyone that is in the market for furniture! Thanks again, Kayleh!
Employees were very courteous and very helpful. Randy did an excellent job of explaining answers to us about various types of furniture questions etc. Randy was very patient and very thorough.
Skyler was very great.
Can't wait to get all our new stuff!! Randy was the best salesman I've had the pleasure of working with in a long time!!
Had a male rep to tell me that acima was a better financing option than to finance through Ashley's and that the item I wanted to purchase was $300 more at the store than it was on line because they were a private owner...
Excellent attention and service thank you Jasmine Garmon.
jasmine was very helpful in assisting me with my purchase. I would recommend her to anyone shopping for furniture
We needed night stands and Ramiro was helped us find the perfect pair! Thank you so much for your help!
I love my sectional couch set purchased at the Paris Texas store. Randy Lilley was very nice and helpful to find the right one for me! We will purchase from there again. Ask for Randy Lilley he will fix you up with a great deal.
the staff helped for find the best mattress in town. cheaper than any other place!
Ramiro and Jennifer was awesome by helping me. They work well together. I will recommend other and send them your way..
ramiro :)))
Jasmine was really helpful and nice
Definitely would recommend shopping with Kayleh. She is great to work with and her personality is 100% genuine
Kayleh was a great help. Very knowledgeable and patient and was happy to help me find something that I loved! Definitely would recommend asking for her
Skyler Gillie was friendly and very helpful with my recent visit in store!
Very friendly and helpful service and goes above and beyond.
The sales representative, Skyler, was very courteous and helpful.
Cannon and Jordan were awesome!!
Recliner came damaged " board on the side broken" out of the box and the next day bottom would no longer latch. Reached out and they replaced recliner no questions asked in a timely manner.
If you’re in the market for new furniture or home decor. Make sure you ask for Zoe Lopez! She is a dream to work with. Nothing about the process ever seemed forced with her. Her questions were very intentional in getting to know us, so she could best understand what piece's practically worked for our family. You can tell she puts a lot of effort and care into her work.
I want to thank Terri Ann for the wonderful experience of buying our living room suit. We are so happy and thankful for help you gave us.
I was treated with a professional staff from the purchase to the financial closing. Extremely satisfied with the product as well. Haven’t slept this good in years.
This was the best experience , the employees were very helpful and helped me find what I wanted.
Ramiro was very helpful and showed us several options. He was very patient with this older hard of hearing couple. He was a sweetheart!
Great customer service. Ours salesman was very nice and helpful
Very nice employees the one employee that helped me so much an was so very nice was Jasmine Garmon. I will b back. Thank you
I walked in and skyler gillie was there waiting to help. Helped us buy a good furniture set. Very pleased with his service and will be back to buy more!
I had a wonderful experience while shopping at my local hometown Ashley furniture store. The lady that helped me out today was Jasmine, and she’s very friendly and knows exactly what she’s doing. Will definitely continue doing business there!
Skyler was a amazing with helping us find the perfect couch! We will not be going to anyone else! Be sure to ask for him!
Zoey Lopez was a big help in picking out my new furniture.
Zoey Lopez was awesome helping me today.
If you need Furniture they are the nicest and very friendly and helpful.
Fantastic help, loved the service, Jasmine Garmon was Fantastic help!!!
Jasmine was very friendly and knowledgeable on the pieces I was interested in. I will definitely return for future purchases.
Great place to get the best furniture at the best prices Jasmine was so professional & friendly.
Zoey Lopez made my Ashley HomeStore experience so much better than I expected. She has a wealth of knowledge concerning the Ashley furniture products and is also well versed on financing and delivery. I will definitely make future purchases at the Ashley HomeStore Paris location.
Be sure to ask for Jasmine. She is very nice and easy to work with. The store is well kept and clean and nicely organized. 10/10 recommend
Zoey is the best!! Love the furniture as well very comfortable and nice :)
The staff is really friendly and the manager is a smart cookie. 10/10 jasmine and Skylar are both absolutely amazing.
This is a great store with friendly staff. Chance was so helpful and made our shopping experience easy. He made us feel like we mattered.
Jasmine & Jordan and the finance lady went out of their way to help us& make sure we found exactly what we needed for our living room
Had a great experience at Ashley HomeStore in Paris! Skyler was knowledgeable, very patient answering all our questions, and was great with communicating with us. He (and the store) were not pushy and allowed us the time we needed to really consider our purchase. We appreciated the entire process.
Kayleh Hinton was extremely helpful and very polite.
Ramiro was great to work with in making our purchase.
Exceptional experience. Chance Hampton was very patient and let us look at everything. Very professional, knowledgeable and friendly. We thoroughly enjoyed the experience and got the perfect living room suite for us. The entire process was wonderful. Most fun I’ve had shopping in a very long time.
Jasmine was very helpful and polite , got answers for all our questions.
We thoroughly enjoyed our experience. The selection of furniture was great and we found exactly what we wanted. We would definitely go back if we had a need.
Ya'll were awesome and the choices we had at our disposal were vast. Thank you all for your patience and kindness .Big thanks to Romero who made our stay so pleasant.
Friendly, very helpful and knowledgeable and even gave us a military discount for my husband's military service.
One of the best customer services I’ve had in a while. Though I wasn’t able to find what I was looking for, jasmine made sure to help me within the full extent of her abilities. I hope her kindness and hard work will not go unnoticed. I will definitely be coming back again.
I know I'll ❤ my new couch and love seat! Thank you for all of your help Ramero (Romeo). You are awesome!
Great customer service with Ramiro, thanks!
Skyler was very helpful and we thoroughly enjoyed our shopping trip. We left the store with the perfect piece. Thank you, Skylar!
Jasmine was patient, friendly, and helpful! Excellent customer service.
I had a wonderful experience today at Ashley’s and skylar was very precessional and was a very good helping hand as I chose my furniture today he rocks🤟🏽
Ramiro was awesome and very accommodating to our requests and answered all our questions. There were so many options to choose from. Will definitely come back for all of our furniture needs.
With the help of Jasmine at the Paris Tx store we found the recliner we wanted, ordered the color and closed the deal in less than an hour. Jasmine was awesome. She advocated for us if it would get us what we wanted exactly. Kudos to her
We had a couch emergency and needed a new couch now!! So we went to Ashley home store to look at couches. Ramiro our sales person was so helpful and patient with us as we probably looked at the same few couches 10 times! 😁 we were very picky and and he was so understanding!
Greatest place ever!!! My salesperson ( Terri) was awesome. She helped me bring my vision for my dream home into reality. I am truly happy.
The customer service I received today was beyond great!!! Randy, Jasmine, Jennifer, and Leslie went over and beyond to meet my every need when ordering furniture for my house. I would recommend them anytime!!! Thanks for being so welcoming and helpful!
We came to look around on Black Friday at Ashley’s Furniture, that is when we met Skyler Gilley! He was so nice and helped us look at living room furniture and the next thing we did was buy a complete living room full of furniture!! Skyler was informing us that Ashley’s Furniture was having a Black Friday night sale, with some really great bargains and We ended up finding great buys thanks to Skyler and his quick quiet way of showing us how much we could save!
Excellent Customer service - zero pressure and very knowledgeable. Would definitely shop again. Just wish delivery from the warehouse to the store wouldn't take so long.
Jasmine was awesome to work with on the purchase of our new furniture..
Jasmine was amazing. She was patient and showed me everything. She was super sweet and kind. Ashley's will be my new furniture store. Thank you!
Wonderful people! Great experience! I highly recommend!!!
Randy did a great job, and really worked with us to get the most comfortable experience.
Remiro was great!
I went to an Ashley’s store about an hour and a half away from the Paris location. A store employee misled me about what they had to offer, and then when I made it to the store I was ignored until my husband came in 30 minutes later. I called this location from that store, and I had a discount and a final price all before making it to the store. We went in, verified what we wanted, and completed our purchase all within 20 minutes. The managers always do their best here to work with customers and make the shopping experience worthwhile. We will use this location from now on. Thank you all for your hard work and dedication to customer satisfaction!
Our customer service was super kind through all of my questions and trying to help me find a table that was right for me(even though he literally had to show me every table that Ashley is offering). Thank you Ramiro
Very helpful. Amazing customer service.
Terry Ann was super helpful and friendly while helping us find the perfect living room set!
Zoe is a rockstar!! We appreciate your help in buying our new patio furniture!! Thank you!
Awesome customer service! I brought my elderly parents in to purchase two recliners. We were greeted at the door, shown to appropriate department, and quickly found just what we needed. Wonderful experience! Thank you, Randy!
Love the people that work there and also the quality furniture
Annalee and the staff we great! She made sure I was taken care of, comfortable and was able to get me what I needed for now. I will be back to purchase more from this store!
Terri Ann was so sweet and helpful I will always request her help
Zoey was a wonderful person, who was friendly, knowledgeable and always smiling. Will come back and talk to her again.
Great and friendly service!!
Upon entering the store I was promptly greeted by the nicest young man I think his name was Chase. Anyway he directed me to what I was looking for and gave me space to shop on my own I’m telling my friends about the best shopping experience I’ve had in a long time no pressure thanks
Ramiro and Townya took great care of me. Great experience! I would recommend.
Extremely helpful and friendly. Romero was very knowledgeable and got me an amazing deal!
Donna was an amazing sales associate! She was patient and exceptionally helpful in making my living room furniture selection. I love the new Paris store!
We got a nice mattress from a nice and sweet Zoie.
Got this antenna put it up 30 minutes later made a contact down around Brazil these people are always helpful and friendly they just don't need to tell my wife how much I spend there LOL
It took over 6 months to get my couch. The sales person, or anyone else I talked to wasn't up front with me on the actual time frame. I was told 4-6 weeks when I bought it, and was told and texted "just 2 more weeks" every 3 weeks I called or texted them about it. I'll never buy from Ashley's again.
My sister-in-law and I were greeted at the door by Mr. Romero and he was so friendly and nice. We told him what we were looking for and he patiently strolled through the store with us showing us options. For each furniture grouping, there is an information sign that shows clearly what pieces are available and the price for each piece. Quality is very nice. All staff members were so nice and helpful. Will definitely return to this store for future needs.
Tanya was amazing. She listened to our needs and didn't try to push anything we didn't need or want. She spent a ton of time with us while we (and our children) sat on every couch and bed to find out what was right for our family. I will be back again!!!
The worst experience. After 3 months and full payment ready, I'm still waiting for my furniture. They lied to me when I went to pay my last payment saying that in 3 days I will receive a call to schedule delivery and after 2 weeks of my last payment I am still waiting. And of course nobody give you and answer.
Staff was very friendly and helpful. Romiro and Jordan were particularly helpful. Best experience ever!
Chance was very nice. He was very knowledgeable. Very helpful. 👍thumbs up
Clean, comfortable store. Good selection of furniture. Friendly and helpful staff. Good prices. Was able to find all we needed in one visit
Kanyon was super helpful and amazing! I finally got the furniture I really wanted!
Great place to buy furniture. Jasmine was a very helpful and courtess sales person. Can't wait to get our new furniture.
Patti Loftin was so very helpful in helping with my financing and she is such a lovely person, she is such a bright, funny person and it was a pleasure to work with her. She has the bright personality that a customer service person needs.
Clean store, great furniture. Love the employees super friendly.
I had wonderful service and I love the new store. My associate Ramiro Ramirez was so helpful and patient. I am so very happy with my purchase.
Very friendly and fun service. Was only window shopping and decided to purchase. Was there well after closing and never felt rushed. Lots of variety to choose from and good sale prices.
The furniture we ordered was of very good quality, and the customer service with Ashley Furniture was excellent throughout the entire process. Our sales representative (Zoey at the Paris, Tx store) kept us updated on estimated delivery dates. The delivery process was handled very professionally. We appreciated the option to track the delivery time online. The unique design of the sofa and loveseat (backrest assembly that snapped in after unloading) provided ease of delivery to fit through doorways.
What a beautiful furniture store, great customer service, friendly stuff. The service was top notch! The furniture is so pretty, trendy, and stylish. We picked out furniture for our new home got it in a timely manner the store manager Jordan went above and beyond to make sure everything worked out perfect. The delivery guys we super nice and professional. Tanya, Donna, Terri Ann, and Zoey are rockstars! Thank you to the Paris team for making our experience the best!
What a beautiful store, and great prices on amazing furniture and sleep shop, The wonderful staff are highly knowledgeable, and extremely helpful. Will definitely buy from them again. They really care about their guest and It shows , They made my experience very fun, Jordan, Terri Ann, Tanya, Donna and Zoey are pure Gems for that Paris store.
I love shopping here! Amazing staff and beautiful furniture!
This store has a great love for their craft and the people they serve. From Jordan and her amazing team of product specialists to the friendly faces of her service department, they all care about their guests and the experiences they create for their homes! Great place to shop for furniture, very knowledgeable people, and above and beyond service will keep me coming back!
Great experience today at Ashley Furniture, excellent salesperson. They had the set we were looking for, in stock, and we can’t wait to get it home!
Jasmine was very helpful and informative! Made sure we understood everything and helped us get an awesome mattress and a beautiful frame! Will definitely come again
Place is amazing! Great selection of furniture and Jasmine was very helpful when my husband and I had questions and concerns.
Great store the product specialists Ramirez Palacios was wonder help in finding what i need .. Great experience.. Thank you
Jasmine was super sweet and helped me find a lift chair. She was awesome. Yall go in and ask for her. 10 stars
Jasmine assisted me with finding the perfect couch for my apartment. She showed me a variety of options that would work with the floor and wall colors in my new place, while also picking options that would fit in the space. If you need someone to help you with your search for furniture make sure that you go see Jasmine. If possible I would give her 10 stars for how helpful she has been.
I came in looking for a rug not knowing what I really wanted and the service I received from Jasmine was so helpful I left there with exactly what I needed. I appreciate all the people who are ready to help!
Greatest and excellent customer service from Jasmine Garmon. Found exactly what I was looking for! Ms Garmon was very knowledgeable about products and pricing! Very helpful and caring. Again she was an outstanding sales lady. She demonstrated lots of caring and was very helpful.
Sasha is fantastic!! Wonderfully customer service!
Jasmine was super helpful assisting us with a new mattress purchase.
Her name was boots, she was very nice and showed us all around the place, service was excellent 10/10 🙌🏾
I bought a bed from Ashley Furniture. Ask for Randy when you get there. He was very polite and patient with me through the bed selection process. I’d upload a picture when they have it delivered and installed. I’m pretty happy with my purchase.
Jasmine was amazing! She helped me make my first furniture purchase and got me what I wanted and explained the things I didn’t know.
I like the store and Ramiro was very helpful he helped me good 👍
Fantastic experience with Ramiro. Very helpful! Will definetly be coming back!
They can't get there stuff together some how they lost my financing paperwork in ten feet
Absolutely love my experiences with Ashley Furniture. They never push you to get something you don't want and they work with you on finding something that works for you whatever you're situation maybe. If you stop by the new store definitely ask for Tanya, she's awesome!!!!
Great customer service!
Wonderful customer service! Zoe was very helpful and friendly!
Great experience all around!! Answered all 20 million questions I had and worked with us!!!
While I understand delays in furniture manufacturing happened to many due to Covid, up front recognition would have been appreciated and better communication throughout the ordeal. When I went to check when the furniture would be delivered since it had been four weeks the lady told me she had just sold another identical set and was surprised to hear there were delays. It ended up being almost 12 weeks when we were told it would be 4-6. To get updates I had to call.
Beautiful product and awesome delivery team. The delivery guys were very nice and professional, and quick to get things done. They need raises - best team I've ever dealt with!
Visited the Ashley HomeStore in Paris, Tx. It was a great experience! The people there were vey helpful, the selections were amazing, and the store overall was a delight. I will definitely be visiting again!
Awesome experience! Friendly associates and ease of shopping with no pressure! Plus I found exactly what I needed!
Jordan and Jennifer were absolutely AMAZING!! They explained everything perfectly and made the whole process so simple. I will definitely shop here in the future for more products for my home. 😁
Great experience! Ramiro was so help and kept me updated about my ordered items!!
Tonia is a great salesperson! Had everything in stock ! Yeah ! New owners of living room furniture
Jasmine was wonderful super helpful super sweet walked all over the store with us and then whenever we were concerned about delivery dates where she talked to Jordan when Jordan was amazing as well she helped us with everything we needed the entire staff was amazing everybody come to Ashley home store
🛋
Worst experience of my life in buying furniture. Bought a bedframe in the beginning of April and was told it would be ready in 5 weeks, it just became available to pick up today, July 9th. Another problem we had while building it, it was not built right, the wood did not line up correctly and some of the bolt holes did not have threads in them, would not recommend this company.
Beautiful new store. We were greeted immediately with smiling faces. The entire staff was friendly and helpful. We will be back.
Tonya was an OUTSTANDING!!! She was very courteous, polite, and made our furniture purchasing experience WONDERFUL!!! I HIGHLY RECOMMEND YOU GO SEE HER AT ASHLEY FURNITURE!
Tonya was very helpful and I couldn't of asked for a better experience picking out my new living room furniture.
Awesome place to buy for your home. The staff is very friendly and listened to what I was looking for. I would recommend them to everyone Terri, Jennifer and Jordan were great and very helpful to our needs.
Friendly service. Great quality items. Repeat purchaser.
Good place to shop, with great deals
Super sweet, helpful and pleasant to work with!
Shout out to outstanding customer service from Stephanie, Terry and Jordan they go above and beyond to make it happen and make you happy !!!!!
I bought a beautiful looking Segberg Cobblestone sectional from Paris Tx store about a month ago. People there were nice. But I'm very disappointed in the quality of the sofa. The recliners don't stay in place when fully reclined. But the biggest issue is the lack of padding on the reclining footrests. You can feel a board in the last end of the footrest which is very uncomfortable and hurts my legs. It should have padding and will wear the material I'm sure. It's that way with all the recliners in this sectional. I consider it to be a manufacturing defect and I won't be happy until resolved.
Sales people are very pushy, we didn't even finish browsing because we just wanted to escape 😅
Awesome deal & friendly staff! Jan Pruett was great to us.
Didn't find the furniture we wanted better luck next time for use 😒🙃😒
Ordered furniture in December with an expecting waiting time of 6-8 weeks. Sold my furniture awaiting arrival. Still have not received sectional and continue to get a different date each time it comes up. Have heard a different date 5 times now and pushing it out til Mid-May!, which I'm sure will change. If I was able to get a full refund there is other stores who are getting this exact couch shipped and in stock weekly! Never order from Ashley's and take your business elsewhere!!! I am constantly warning others to never shop with any Ashley store and take your business to another store who has items in stock!
Lewis and Angela was a great help and me and my family relieved great deals...loved it...also the staff was very nice and very helpful 👍
I would like to thank Skyler for helping me with some beautiful purchase ❤️
Angela was so helpful, friendly, and courteous. We received ☆☆☆☆☆☆☆☆☆☆ customer service. This is my new furniture store . Loved it!
Jasmine was so the person that helped our family pick out new furniture and she was so patient with us and kind to us! I appreciate it too when you are working with customer service and they are sweet to your kiddos. I am so glad that there are still sweet people like her working with the public helping others. She did a great job!
NEVER buy furniture from here!! Worst communication and customer ever! Ended up with an entirely different set of furniture because my delivery date just kept getting pushed back further and further. Absolutely horrible. Then when they delivered it they tore up my wood floors and months later we still can’t get them to fix them!!!!!
Love the service
The delivery guys were very efficient and nice. This is the 2nd time they have delivered furniture to my house and I appreciate their hard work. The employees have been very helpful with all of our recent orders.
Was looking for a specific item. They had the best selection in town.
They did a great job. Very clean and nice
My Wife and I were looking for a new dining room table, we visited several local furniture stores and did not really see anything we liked. We also had a very bad experience with one of them. We went to Ashley and as soon as we entered we were immediately greeted by Randy, who was so helpful. He did every thing possible to make sure we got what we were looking for. I highly recommend using Ashley Furniture. We will definitely go back for our next home furniture purchase. THANKS ASHELY FURNITURE
The delivery service was a fast and smooth process! I will be a returning customer. 😊
Nice store, and nice workers
We bought our furniture about a year ago. It’s been great. Our recliner got busted (kids 🙄) but they replaced it. I gave 4 stars only because when it first broke, they took it for repair, but when it was brought back, it was still messed up pretty bad. I called to see why, and instead of arguing or questioning, they replaced it with a brand new one. I’m very, very happy with our purchase from Ashley’s!
I love my pieces + the prices + customer service, but having to wait 7 months for a couch wasn’t ideal. Not sure why it took so long when other places were getting shipments of Ashley furniture weekly. They did make up for it partially, by having free delivery!
The manager Jordan was amazing, very professional and knowledgeable. My sales person, Wayne was great too. Furniture was delivered and assembled, everybody was so nice. They even called me throughout with updates and checking to see how my new bedroom furniture was. Excellent. Will go back EVERY time.
Delivery men were very polite and respectful.
Well, our experience started great. Then once we found out they try and sell furniture like used car salesmen, we realized we were in for a ride. Talked to our salesman, he walked us around the floor, we found the perfect items for the home. He starts packaging it up to give us a great price. Then, the leader of the salesmen comes over and talks loudy enough for us to hear him "working out this great package deal" with our salesman. Then, original sale man comes over and tells us the price. We loved it. However, we wanted to check options one more place for a different style choice. We told him this and his response was "what, is my price not low enough for you?" No sir, your price was fine we just want different options that you did not have available in your store. So we carry on and go to the other store. He sends us his business card via text message. We end up deciding to just go with one piece of furniture we had originally seen at the Ashley store. Ask him the price and get some high ball offer. We went online to the Ashley store and bought it for about $100 less than what he was telling us he could sell it for, PLUS we got it delivered faster than what he said he could deliver it. My views of furniture businesses has drastically changed after this experience. I now dread it like I dread shopping for cars. Just show me a price, no haggle, and don't insult your customers when they want more options thst you don't supply.
Ashley Hone Store provide awesome service not only at the time of sale but also provide awesome service at time of delivery. Great crew who handled the delivery as well as tracking service so we knew when the crew would be at our home.
My sales consultant Carla is the best, very helpful, knowledgeable, always has a smile. The furniture we got (kitchen table) I can't say the same. We are on our 4th table and this one has some defaults as well, not happy with the quality of furniture. My star is for the furniture not my experience at the store.
Excellent and very helpful, makes you feel at home. Will definitely try to send friends and family to them
Excellent buy, service, sales and delivery of goods. They took good care of me and did me VERY right. Thank you Ashley furniture.
Service all around was wonderful from in store to delivery! Delivery was quick and efficient! The guys that brought our furniture did a great job and made sure everything was exactly where I wanted it before leaving!
I had a fantastic experience here. Staff was kind and helpful. I spent a lot more than I wanted to, not because they were pushy, because they didnt push anything on us, we just found a lot more than what we were originally intending on purchasing that my wife just had to have. I appreciate everything ya'll did for us and the very modestly priced items we were able to find.
My experience was the best ever at a furniture store in Paris Texas.I went right in and met with a salesperson identified as Jasmine Garmon who was very patient and kind. I looked at several items and due to slow shipping, she found an item that will ship and arrive within the time that I needed. Jasmine also spoke with another person and got me free delivery. Jasmine is a great salesperson. Please see her at the Paris store.
It was OK. Nice set up. Greeted as we walked in. The guy helping us was nice. One other person greeted us. As we left it was not as pleasant. Whispers and stares. If everyone was as nice as Randy it would be a 5 star. Randy was very accommodating.
I wish I could rate it 5 + stars!!! I had such a great experience there today! They worked it all out on my financial part and made it so affordable! Thanks to Jordan, Blake, and Randy!! Go see them at Ashley!
Ashley Furniture in Paris Tx is definitely a great store! We have bought furniture there several times. We just bought a new living room set. As usual it was a great experience! Great service and great prices. Thanks Randy for your help! The store manager was fantastic too. She even remembered me from previous visits!
The delivery people were great. The sales staff were very helpful Will buy again
Shopped a few local furniture stores in town and was shockingly surprised to find a furniture store with great quality item willing to deal with the customer. Walked out with some great prices and exceptional customer service!
Selection was okay. They didn't have anything that I was interested in seeing that I found online
Have had some great experience with them so far
I would give this store no stars if possible. There is absolutely no customer service they eagerly take your money and two weeks after delivery was promised still no product and they say of it could be another 6 weeks. When you call to ask where your items are they act like you are bothering them and it’s your fault you haven’t received your item.
The customer service is always amazing, everytime I go in there, anyone who helps is always helpful, and if they don't know they instantly will find the answer to any questions. The quality of furniture is always amazing and holds up!!
Bought a desk for my daughters room. Was helped by Shaina. She was super knowledgeable about all of the furniture available and made my purchase easy. Will definitely be back.
The saleslady, Jan, was very nice and caught on to what I was looking for quickly. If I could have taken my purchase home while I was there, I would have given another star, but I have to return to pick it up.
The Ashley store associates were very friendly and helpful. Ramiro was most helpful. He saved us $500. Looking forward to a new and extra comfortable mattress
My sales rep was very pleasant to work with, and easy to talk to. She was quite knowledgeable about everything in the store, and was happy to show me furniture on the Kiosk as well as in store. She made my first experience at Ashley Home Furniture easy and fun. Definitely the place to shop for furniture.
Wonderful experience!! Very helpful and friendly throughout the process!!
Great salesman, no pressure just listened to what we wanted. Super friendly!
My sister & I took my 76 year old Mother into the store on August 22, 2020. I shared with the Salesperson the concerns I had due to lots of stories about looooonnnnnggg delivery times, poor customer service. I was assured those were unfounded. We purchased a Dining Table w/6 chairs and had an extensive conversation about accurate and reasonable delivery timeframe. Was told the furniture would confidently be delivered in 4-6 weeks. We are still waiting and it will be 10 weeks in 4 days. Poor communication from the store and generally is only when I call. I called on 10/10/20 to followup and the first thing I heard was "I was just literally about the call you!". Really. I was told it was in a container being shipped. I asked what a container was and it was implied that it was in a shipping container on the ocean. I was like now what?? It's being shipped overseas??? Some crawfishing started then and I was told that it was in one of those containers traveling across the US. I said, you mean an 18 wheeler? Yes, an 18 wheeler. Why make it so difficult? She had no idea where the 18 wheeler was and we talked about how if the 18 wheeler left from New York (for example) and drove to Texarkana, TX and even made stops along the way, it doesn't take 7 weeks to get to Texarkana. She then had someone else call me (Brenda/Debbie?) and she gave me her sales/customer relations spill that she had researched and it should drop in Texarkana by mid week (the following week) and after they do inspections, they will schedule delivery in a couple of days. Brenda/Debbie called me on Tuesday, October 13 and said that everything is right on schedule and should be in Texarkana by end of week. That was 2 weeks ago today, have heard nothing since. My Dad called yesterday and they couldn't tell him anything and said they would call him back. Nothing. I called and left a voicemail for Ashley Dotson today (Salesperson). Nothing. Extremely disappointed and would not recommend. Should have gone to Ivan Smith or Paris Freight. They've never disappointed us.
Looked here with my mom and daughter. I heard about a Covid case there afterwards. Wish I would have known before bringing my family there. I won't be coming back to buy.
The service and the people there were great. Stephie made sure i understood the contracts. It was not just sign here... Here and here.. Its like The whole store was perfect..... I highly recommend If think you cant afford it.. The store will work with you... Thanks.. My new furniture store..
Great service from a very knowledgeable team!
Very helpful knowledgeable and hard-working people to get you what you want
Saved money going to Ashley's. Sales associate, Devin, was very polite, knowledgeable, and helpful. Devin is an asset to this store. Thanks!
Did not buy. Friendly staff though.
Wonderful
Amazing customer service! Furniture delivered within the time frame that was given. Delivery of the furniture went very well. I will definitely be using Ashley Home Store again, as well as, telling all my friends and family about the service here.
SAVE THE HASSLE - SHOP SOMEWHERE ELSE. TERRIBLE STORE. NO CUSTOMER SERVICE, JUST WANT TO COLLECT RESTOCKING FEE FOR MATTRESS NEVER DELIVERED AND CANCELLED 36 HOURS AFTER ORDERED. INFLEXIBLE. UNREASONABLE. GO ELSEWHERE. ONE STAR RATING BECAUSE ITS THE LOWEST AVAILABLE - SHOULD BE MINUS TEN PS. The district manager called and apologized, reversed the charges and issued full refund. We both agreed it was the right thing to do. He indicated they would change their policy, but I would make sure before I bought anything else there.
Latreece is amazing and patient. We came in because we are merging two homes into one. She helped us with color and brands. Great customer service! We will return.
Sales person Michele was excellent !
They are ok
Thank you very much to all the staff. Especially Mr. Wayne for helping us purchase the Beautyrest King Ergo . And to staff for getting delivery set up promptly . - Vicki Crawford , Summer Tx
Very good experience Jasmine was very helpful what ever questions we had she always gave us a answer, I give her a 5 star.
I Love my Sofa . The delivery was early not late . JEFF & JACOB were so helpful and considerate while getting the couch in the door ( it barely fit ) took them like 3 min.s . I will definitely shop Ashley again.
Excellent selections and service. Salesmen were courteous and very helpful. Will definitely return when we have additional furniture needs!
Excellent products and service. From the time we walked in the store until the delivery guys showed up it was a seamless process. It was the first time in 25 years that I was the 7th stop (tracking provided by the company) and they showed up 10 minutes earlier than the 4:00-6:00pm window! Wonderful experience and I would highly recommend Ashley HomeStore to anyone needing new furniture or mattresses.
Love our Bladen Slate Grey sofas only deal one was messed up on the right side the brace isn't sturdy as if you touch the back it is loose and can put your hand completely down through the side of the arm and the screws on that same side on the back did not catch the fabric to the wood so it is loose and you can put your hand through there also so neither couch has been set on yet and I just happened to be pulling them out to sweep and found all this... I contacted and told them we felt it should be replaced with a new one and a discount given as I sent pictures of the damaged sofa Heather was very kind and stayed in contact with me and said we would receive a brand new replacement couch to be delivered Feb 20th and a $100.00 discount check... We love the color, texture and style and can't wait to be able to sit on our new sofas and the assistant manager Randy was so nice and helped me tremendously in my decision and the people at the Paris, Texas Ashley Home Store were very kind and Heather was in contact throughout can't wait till tomorrow after 3 PM...
We had a great experience at Ashley HomeStore in Texarkana. Thanks to Taylor and her manager, our purchases were easy and fun! If you’re looking for a great experience, ask for her! Wonderful young lady, knowledgeable and professional. Great mattresses and prices, huge selection of everything in the store!
They were friendly, professional, and helpful! DIDN'T feel like I needed to drive to Nebraska Furniture Mart because the prices Ashley gave me beat what NFM advertised on the same items. Plus I got personal service and everyone knows my name and purchases I made!! Decorator was very helpful as was the office staff! Victoria got me a good price on an early delivery so that I could use my new bed while waiting on ordered merchandise to get here!! VERY POSITIVE EXPERIENCE!!
Had a great experience. Super friendly and helpful salesperson in store. Bought a little desk. Had it assembled and delivered. Delivery went well. They gave a time frame for delivery, and it was quick and easy. It was rainy day and the guys were so careful not to track in water. Really polite. I would definitely shop here again.
Very friendly store . Their very helpful.. I would have given 5 star but when the second time I went into purchase the couch. My sales guy wasn't there and he would have only got 1/2 credit . So I had to make a 3rd trip. The delivery ppl were great and moved my old couch to the curb. I love my couch so far so good.
Latreece was very professional in helping me find what I was looking for in my price range. Will definitely shop here again!
Latreece is friendly and knowledgeable! I really like her energy. She explained everything. I wasn’t worried about hidden cost or fees.
Latreece was very helpful and I will definitely be back to purchase.
I was really impressed with my sales guy Randy at the Paris Texas location. He was very friendly and went that extra step to help me find what I was looking for after mentioning that I had looked online and at other furniture stores and not finding what I wanted. He asked questions and showed me multiple items in the store and on his tablet until I found exactly what I wanted for my home. I suggest to anyone shopping at this location to ask for Randy. He will make sure you’re taken care of.
Latreece Daniel was really great in helping me choose my beautiful furniture🌹 she👈 gave the best advise to fit how I discribed my home set up.when you need help look for latreece Daniel.
Poor furniture
Knowledgeable staff.
Great experience. Randy lilley took his time with us going over each bed. We finally decided on the therpeic . Would recommend Ashley to anyone.
Bought a high end mattress from this store. The mattress bubbled and had the warranty people come out and look at it. They gave store credit and we got another one basically the same mattress. Now it’s doing it again and I called the warranty people again. It took 3 weeks to hear back and all they can say is well we have one person working. Not my problem. I do not want another mattress I would like my money back.
To expensive
Ashley's furniture delivery team makes the delivery, installation, perfectly. We are satisfied with our product and we appreciate the installation. With the experience, we are planning to purchase three more room bed set for our home, and a few more things for our business. I recommend that the furniture advice costumer about the process that the furniture has. Example: When customers purchase, customers need to understand that the furniture is built for you, and that may take time depending on other furniture that is first in line. The wait is worth-ed because the furniture has excellent quality, neat style, and unique look. I recommend Ashley's furniture to anyone that wishes to have in there home a great method. All the furniture in my home is from Ashley's and the quality is durable. To conclude, communication was the key to have a good understanding between the manager, and other employees that were consistent in answering our call and questions.
Once you purchased they do not care about anything after that. I didn’t get the chair I purchased and when my king sized bed came in they didn’t order the foundation so I went to The store to talk to the manager he clearly stated that he is doing me a favor by ordering me one. How can you sell me everything that a bed is suppose to have except a foundation??? The manager was soo unprofessional he got out of his chair and got very hot headed!! Last time I do business with them. Who ever owns this location really needs to see the footage and the act of your manager!
We purchased a sofa and two recliners from the Ashley Homestore in Paris. These have been very comfortable! You can even sleep in the soft plush easy chair recliners. Yay! The sofa is comfortable too, but not as nice to nap on as the recliners. I feel we received quality furniture at a reasonable price. We appreciated the professional (and personal) treatment we received while shopping for our set. Thank you to everyone for the great experience, especially our salesperson, Latreece!
Recently visited the store with the intention of purchasing an entire living room set. I went in with a quote that i received from another Ashley homestore location for the exact same furniture. I gave the quote to an associate who in turn presented it to the manager. The manager stated that being a rural location they were charged more for the furniture than the city store is charged and would not match the price. I always try to shop local and keep my business here in the community unfortunately you can’t get the same deal at this store as what you can elsewhere. I recommend that anyone in the market to purchase furniture to take their business elsewhere.
Friendly people with excellent customer service.
Wonderful experience and awesome staff! Latreece went above and beyond to help me get what I needed for my home! Highly recommend this store!!!
They were very nice and helpfully
Jeremy and Randy were big helpers in my purchase process. Made it all convenient and painless! Kudos
Anna was great !!!
I got a great deal at ashley on a matress!! Anna, helped me out so much!! She is a huge asset to your store. That girl needs a raise!!!!!!
Miss latreece is the best ever sales woman I have come in contact with and dont leave her co workers out they are great but latreece you are the bomb
Had a great experience at this location. Anna helped me find exactly what I was looking for, making the process simple and great. So excited to receive my furniture and would most definitely come back!
Michele was a tremendous help!! Great customer service!! I will be back!!
Wow. Words cannot express the level of professionalism and helpfulness that I received when I went in to furnish my my new apartment. I was helped by gorgeous young lady named Anna and who made the whole process a breeze. I'll definitely recommend/come back to this store in the future.
Anna V. is simply the best!
Joe helped my wife and I find a nice quality dining table in the price range we were looking to spend. I wanted a different style of chairs to go with it and he was very patient and helped us find exactly what we were looking for. My wife is so excited over our new dinning table set!!! It was delivered to us without any troubles! Thank you to the Paris Ashley Homestore for the wonderful shopping experience!
Great customer service. Very helpful and energetic staff. Jeremy was most exceptional in finding exactly what I needed before I knew I needed it!
Prices to high felt like I had been on used car lot with all the BS that feed you
Nice people, good selection, good warranty. But delivery time is much farther away than I would like.
To be transparent, I have never shopped here. Their marketing campaign is truly abysmal. They have three cars that drive around Paris, with signs attached to the top. These cars are so preoccupied with staying right behind one another, that they often cut people off in traffic/ in parking lots just to stay close by each other. I have personally been cut off a few times in the Paris Towne center parking lot. Everyone I have talked to about this agrees, and says they have had similar experiences. I see this as a bad marketing campaign, and very unnecessary. The store itself looks nice, and the prices Amy be fair. I’m just turned off by going in due to what I’ve just stated.
The sales associated really do care about their customers; they are polite and professional with answering all my questions and making sure that I am completely satisified with what I purchased. The sales associated offered me several choices of furniture to choose from which have me options to buy. The sales associated explained the different options of purchaing my product to choose from which made my shopping experience enjoyable and easier. The sales associated told me about the insurance coverage and quality of the items I purchased and the items that I was considering to purchase. When I walk in the store at entry of Ashley Store as a customer I feel welcomed into a family friendly atmosphere. The sales associated and the manager are friendly and wonderful. What more can you ask for when shopping? Thanks Ashley Furniture-- finally a store with people who really ❤!!!!.
They customer service was great, the price of the recliner was reasonable and I will shop there again when I need more furniture. November 20th. Ramiro was very helpful, courteous, friendly and knowledgeable. He is an asset to Ashley
The furniture store had alot to choose from however after the purchase and the dealings with one of the sales staff I learned that all sales are final and no returns allowed. Thats pertinent because we learned the same set was on sale in dallas texas for $400 cheaper. I would never buy anything from this furniture store again for any reason. We picked out a nice bedroom suite for my son but then the sales woman led on my son on as liking him which seemed to convince him to purchase it. To me thats pretty shady. If you shop here make sure you only want to buy from them and will never care if you ever change your mind.
Pam was a wonderful lady that helped us all the way to then end. She made shopping for furniture a lot easier. You done a wonderful job Pam.
Pamela was excellent great serivce
Randy was great to work with, thanks!
Before becoming an employee with Ashley’s Furniture I had the best experience shopping for a sectional with my friend Kristen. We were greeted at the door and was welcomed into a positive environment and it made me want to apply for the open position. Since becoming an employee I have met so many great and wonderful people and have made some great friends with my coworkers who have helped me strive to be better and have helped me gain the knowledge and experience needed to help best server our customers.
Sales associates were all extremely helpful and friendly. Everyone made my experience simple, easy, and inviting. Will definitely be back in the future.
We bought several articles (around $2,400) from this location. It took a very long time to get the items, one of the items came in after 8 weeks. When it was delivered, it was damaged. After calling the store they ordered a new one. Another 6 week wait. The replacement item was also damaged..... They said they would try again, but now 3 months later, we have given up. Found the same item on Amazon for 35% less and delivered in 2 days - in good condition! We are stuck with the damaged, over priced item. Too bad that they seem to take advantage of people. I guess they know it's a small town and people don't have a lot of options.
Ashley Furniture Homestore has such a home like feel and all of the works are so sweet and very informative and helpful!
April went above and beyond to take care of me. Definitely will have repeat business!
My local Ashley HomeStore in Paris, Texas is great! Will definitely buy from them again when I need new furniture!
Best place for furniture!
I worked with Ashley and Garrett out of the Paris, TX location and they were amazing!!!!! I have never had a better experience spending all my money!!! They were awesome and I will use them again for future furniture needs!!!!!
April was very helpful tried out mattress she helped me up being 72 it isn't easy getting up off floor. We bought a mattress in box and 2 adjustable bed frames. Now waiting and hoping this will help my back.
Had such an awesome time shopping today! Thank you sooo much Ashley!
1) didn’t get what we actually ordered 2) some items were damaged 3) the price is easily double the actual value of the furniture. Low quality materials and shorty craftsmanship. 4) financing team is a bunch of schemers. Will lie and twist facts to get you locked in then abandon you and stop caring once you owe them money. I’ll never do business with this corporation again.
Service was excellent!
Ashley did a great job helping us find the perfect bedroom and living room items for our needs.. Very professional!
I really liked the attention I got from the sales professionals and managers. They answered all my questions and helped so much with my selection. April was very understanding and helpful. She was a delight to work with. I can’t wait for my new furniture to arrive. Ill be back and I’ll buy a couch soon !
Very pleasant experience, Randall was very helpful.
April was fantastic!
Very excited to have just bought our new bed here. Randy Pulley and the rest of the team were very friendly and helpful
Great shopping experience. I told them I was a savage shopper and wanted an awesome deal. The deal was done.
April Warren was the best. We enjoyed our time with her. She was very helpful.
Jasmine is super awesome and helped me out so much getting furniture! Make sure and see her when you come in!
Kyle was our salesman and he was very helpful and easy to work with
Eager to help find what I was looking for!
Great people
Great service and deals...
Kyle was the salesman I talked to. He was very helpful finding the right recliner for my elderly parent. Everyone was very friendly and personable.
April is the best. Very knowledgeable and professional.
We have a beautiful bed picked out and a payment plan, that helps build our credit!! We love it
They follow you around the whole time. You just cant look but they have the best selection in town.
It was a very pleasant experience and I loved everything I seen in the store! I was only window shopping and ended up getting a bed that I been wanting for a very long time!!!!!! I'll definitely be back for more things.
Great place, people, and service..
Very helpful staff, good selection, overall a great experience!
It was a good experience, they were having their normal "Blow Out Sale" so nothing was marked with an actual price just bloated numbers so you would feel like you were saving more. The reason I am giving 2 instead of 5 stars is fourfold (-1 star for each reason): 1. The guy I was working with while friendly had to keep going back and forth to the manager to get the "actual" price after "discounts" it seems to me that having a set markdown price for merchandise would be best so that the customer could know exactly what they are paying. It almost felt like a shady car dealership to be honest. 2. I hate it when someone has to follow me around a store even if I'm just looking, I understand commission and being helpful but once again it made me feel like I was at a car lot and not at a furniture store. 3. While the exterior looked nice with all of the way overpriced furniture the bathroom was terrible, one stall didn't work and they hadn't had any maintenance done in a while. When I worked in sales there was a reason we kept the "back of the house" as clean as the front of the house. It showed we had pride in where we worked and we wanted to relay to the customer that we were professionals. 4. The item I would soon purchase didn't even have a tag on it letting me know the brand or anything about the item. So the manager had to get a number from the manufacture's tag and figure out the "price" then the "discount" then gave me a virtually fabricated price on an item I knew nothing about. Bonus: I don't want this to be a complete bash fest so I will try to end on a positive note, I did purchase something. It will be here in 4 weeks (which is also very frustrating), the salesman was very friendly and we did send our him back and forth about 10 times before we made a decision. While I will not be shopping here again, I would say that there are some nice items in the store and pleasant staff to work with.
Super nice staff helped our daughter pick out a bed set she loves.
Very helpful staff! Be sure to ask for Stefani, she is amazing at what she does!
Real nice people.
When the furniture that we bought began prematurely deteriorating, we began notifying the store. After repeated repairs, they decided to take the low road and simply void our extended warranty. (we are currently handling the situation. We will update upon resolution.
UPDATE This store is refusing to honor the warranty. I have videos and statements that my furniture is rotten. There is no chew marks the leather is rotting and has tiny cracks and rips all over it. You sit on it and it cracks. There are cracks that no animal could even get into. Stay away from this store. Look me up in Facebook Ronda Lawmaster I will show you proof this is all true and this store will take your money and not honor their warranty! We bought what was presented as genuine leather electric furniture. We have had multiple repairs on this furniture. It is junk it is cracking and has multiple tears from the leather cracking. It is horribly worn and stitching is lose in multiple places. The customer service has been polite but neglectful in addressing all the issues. They say they will call me back, they have even sent a technician to take damage pics but yet never falls through with the replacement. I have made it clear I don’t want it repaired, I don’t want this specific kind brand... as reviews are poor and a continued problem. I am disgusted at how expensive it was and it’s junk. I would rate it less than 1 if I could.
He told us one thing in the store then another thing after we went home. I wanted my money back after the "confusion" but no refunds on furniture after its been delivered to the store!? Now I'm forced to pay for the furniture 🙄 so annoyed and won't be back.
Great prices and very friendly service. I will definitely go back for all my furniture needs.
Good furniture and good people.
Very polite and professional salesmen . Went above and beyond to get me a good price and quick delivery. I will definitely be buying more furniture from them. I had a wonderful experience .
Very knowledgeable and fantastic customer service.. be sure to ask for Ken
I've gotten a couch & bedroom suit so far. Great customer service
Jasmine was great, and showed me around the store
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No interest for 60 Months^° - In-Store Only
0% interest for 5 years ^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
