Ashley | Pearland, TX 77584

Jeanette was helpful throughout the whilole process. From when I stepped in the door to the delivery setup. This was my second visiting and purchasing. They are one of my go to for furniture.

DO NOT PURCHASE FROM ASHLEY'S GO TO GALLERY FURNITURE BETTER DEALS, WORKMANSHIP AND BETTER CUSTOMER SERVICE Ashley does not stand behind product. Bought a sectional, took forever to get delivered after numerous phone calls. Could not get ahold of sales guy. Bought a $500 protection plan. I was told it covers everything and anything that goes wrong. I believed them. Fast forward called and filed a claim and sent pictures of tears, poor workmanship. Got a call and said oh we don't cover that issue. I called the store and talked to manager and gave paperwork. Never got a return phone call. I called in and was told the same thing. I told them that was not what I was told. Too bad so sad. DO NOT PURCHASE THE PROTECTION PLAN IT IS A SCAM. I will be sending info to the State of Texas. No followup, poor customer service. MAC will personally call you and you can call Mac or go to his office. Gallery has the best customer service. Don't waste your tome with Ashley's

Delivery personnel was quick and friendly.

Excellent store . You would never leave out the store with nothing

Brandon was great to work with. I will be back to see him in the future. He was great to work with and helped me find what was perfect for me.

Ernesto was friendly, very helpful and very easy to work with. I highly recommend going to him.

The Pearland store lies to you about delivery dates over and over. They only delivered less than half of my order and I still can't get an honest answer on when I'm going to receive the rest.

Ordered furniture one June of 2021 and still haven’t received my couch. The salesman told us it was to be delivered in July with no hints that they may take longer. I have been calling every month and they say “next month”….. it still has yet to be delivered. The salesmen probably knew they are going to be delivered late, but didn’t bother telling you by making empty promises to lead you to buy. It’s a horrible feeling to live in a new house with no furniture for this long. I wish they would have been more honest so that I would’ve ordered from somewhere else. Update: Ashley’s ended up waving our delivery fee. The couch we received is a year in and we get compliments all the time. Price is very reasonable compared to other furniture stores.