Ashley Store Pflugerville, TX
Great style doesn't have to be expensive! The Ashley Store cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Pflugerville, Texas at a price that other companies cannot compete with. The Ashley Store has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us in Three Point Acres, next to Cinemark 20. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Buying experience was fine, but the pick up/delivery was a complete disaster. I purchased a sofa on Sunday (2/18) and paid outright. I opted to pick up myself from their warehouse to save on the delivery fee and was told I could pick up the following day on Monday (2/19) - this was confirmed. Their warehouse is in New Braunfels but I was fine picking up from there because delivery was a couple hundred dollars - no joke. We took two trucks the following day and made the 90 minute drive (each way) to pick up the furniture. To our surprise though, the warehouse is closed Sunday and Mondays - they had a sign posted on the door. I called the number for the warehouse but could only leave a voicemail. I then called the store where I made the purchase and spoke with my sales guy. I explained the situation and he too seemed surprised that they were closed. After some time on hold, he comes back to tell me he’s sorry and offered to reschedule so I could pick up another day, as if I want to make another 90 minute trip each way again. When I asked if they could just deliver it, he said yes, but I still needed to pay the delivery fee. So not only did I waste a day of driving and gas, but now their only resolution is for me to still pay for a delivery fee, despite them messing up. I had to ask for the waived delivery fee which still took getting a manager to accept it. I get that things happen and I don’t fault them for that, but I do fault them for their lack of responsibility and wanting to make it right instead of giving me a “oh yah, we screwed up, oh well…can you come back again this week?”
Great experience buying a new sofa with T at the Pflugerville store!
My husband and I had the best experience at the Pflugerville location today. Jacob was our very knowledgeable salesman. He was able to find us the right chairs to fit our families needs. As an extra he helped me convince husband to buy a beautiful sectional we did not need, and provided us with a reasonable price!! 😍 He was patient with us as our personalities are sometimes much!! Great Great experience we will most definitely be back, hopefully he will still be there!!
Great experience! Pricing a little high but they were able to work things out.
Amit helped us today. He wasn’t pushy and only showed me items I expressed interest in. His team was friendly and quick. Probably would have left without purchasing acting but felt confident and comfortable with Amit so we left with a bunch of stuff :)
Great customer service.kind courteous, very professional,👍❤️
I walked in with my s/o just to walk around and use the bathroom. While I was in the restroom the manager i’m guessing approached my gf and harassed her to show her ID because we aren’t 18. When I found out they escorted us to a side door because they didn’t want to let anyone see we were being kicked out because it “ruins their look for business”
Don't ever buy anything from Ashley furniute store in Pflugerville, TX. After they get their money, that's all they are worried about. They deliver a three piece living room suite but the sofa was a different color then the love seat and the wide chair. I've called over and over no help from the store manager are customer care department. No Help at ALL.
Brandon was very helpful