Ashley Store | Pflugerville, TX 78660

Joe at the Pflugerville location was the absolute GOAT. We had come in a couple of weeks beforehand and the original salesperson wasn't available, but Joe stepped right up and was courteous, attentive, and got me in and out in less than 30 minutes. What an amazing experience!

I’ve never met so many people in one store that were just not willing to help. We ordered a bed for my daughter and noticed whey sent us 2 different things, a book case that was supposed to go to the bed frame we thought we were getting but instead they sent us a bed frame that did not go with it. We called explaining that and the manger told me send her videos and pictures just to tell us we did get the right thing. I also noticed her bed frame they sent me was actually LESS than what we paid for. Which then they refunded the difference and just told me call the technicians to try and put it together. If we got the right thing why are we getting a refund ??? The techs said we didn’t get the correct items either… We’ve been calling with no call back and when I do call they don’t care to help. Just go to Living Spaces

Reagan is very professional

Minus if possible because of the customer experience. The management doesn’t have basic mathematical skills to calculate the pricing and when customer tries to explain the same, they start shouting. Had worst experience and never going back to this particular Ashley store.

Worst experience ever! Not impressed with the Pflugerville staff nor the complaint process of this company overall. We were promised one thing, received another, told there’s only 1 person that could handle return/refund, and here we are 2 months later, and still have no real resolution. The staff is rude. The manager flat out lied to us. Never again.