Ashley Plano, TX 75075

We had been to this store twice to buy bedroom furniture. Both times we were attended to by Luciano Alvarado. An absolute gem of a salesperson. Due to our dimension requirements, we unfortunately could not buy what we wanted, but Luciano was very patient in explaining every small detail that we enquired about.

Nightmare, the worst company I have ever seen in my life!!! After 7 month waiting for my order, finally I got used dining set with lots of scratches on my table and two broken chairs!!! They send another table but still damages, They told me they will send an expert guy to fix the damages in my home and I’m still waiting after 20 days and not even a call from Ashley, and I’m still waiting to get two chairs instead of broken ones after one month!! Do Not even get in to their store, they push you to order then wait for one year to get used furniture from garage sale. The worst costumer service in USA. Don’t waist your time and money.

Excellent collection and fair prices. Sales staff were courteous and helpful.

Very very bad experience .never Recommend to Anyone. our order is delaying since been a year Also staff is very Rude. If I can give 0 Rating I would

Saleswoman was very helpful & patient.

Reggie was AMAZING! He was very patient and very kind!

I am facing terrible experience with Asley furniture, I bought dresser and mirror on Jan 23rd 2022 for 950$ , they missed some parts while delivery, I called customer care more than100 times, they didn't pick the call, if they pick the call they will say they need to place the order, but the order never placed. right now I am not able to use dresser and mirror . it's in garage. Customer care is so arrogant , they never answer properly. This is my first google review, I Never expected Customer service is bad in USA also