Ashley | San Antonio, TX 78230

Was looking for an inexpensive coffee table. I was excited to find a lifting one for a great price. Armando was able to help get an even better price and I was out the door in about 10 minutes. I should have my new edition in 2-3 weeks. I will update my review once it’s delivered and put together. Definitely recommend. Ask for Armando.

Armando was very helpful!!! And made the experience pleasant

I went into the store needing assistance with an order. Heavenly, at the front desk, helped me and took great care of me. She even sold me some more furniture. She turned a negative into a positive! Thank you!

Terrible experience so far. Went to the Home Store Location on I-10 West. Made a purchase on a couch set and a recliner on 5/22/20. Was told that we would receive our items purchased that totaled over $3400 within 2 weeks. Well??? They contacted us and set up the delivery date. We removed all our living room furniture and disposed of it as they directed us to do prior to delivery. They showed up and only had a love seat and nothing else. They dropped it in the house took pic got signature and said our other items were on another truck and left. Well, the other truck had not showed. Called their customer service and after lengthy wait got to speak to a woman. She stated that the recliner was a week out and the rest of the couch set was a month out. We told her to just cancel the order and to have them get the love seat as the wait was ridiculous and why pay on something we do not have in our possession. She stated that since the love seat was already delivered that they will not take it back. So freaking great! We have no furniture except a love seat and had company coming that weekend. I was thoroughly upset that we were instructed to remove our furniture to make room for new furniture that never showed up with the exception of a love seat!! Well here we are now, still only a love seat, no recliner this week that was supposed to be here. Can't get anyone on the phone, left messages and can't get any return call. Needless to say we are thoroughly dissatisfied with the service, the lies, the lack of communication. 1 star because it is required to submit a rating but they do not even deserve that star! Edit: We never did recieve our complete furniture order. We did however get a full refund after much red tape. Rating stays the same.