Ashley Store | Sherman, TX 75090

If I could leave 0 stars I would. The associates in this store are absolutely terrible. We came excited and ready to purchase a sectional that very day. First, we were not even greeted upon walking in the store. We looked around the entire store testing out every sectional. We were there at least an hour and not one single associate approached us to ask if we needed help. Mind you, a few of the associates were busy, but there were several other associates wandering around the store or sitting around doing nothing. We finally found the sectional we wanted and had to ask an associate, who walked by us multiple times not even acknowledging our existence, a question about the sectional and his response was “uh if you look up either (brand name) or (brand name) you should find it online” and walked away from us. He was unsure of the name of the sectional we were asking about and didn’t even have the decency to find out for us. I’m sure losing a sale to us means nothing to this massive corporation, but I don’t believe it was okay to treat us that way and thought it should be made aware to other potential buyers.

I Was satisfied with the atenttion they gave us and they treated us very well and they have very good prices

Always a good experience when I purchase from here ..

Shannon was so professional and she is absolutely amazing. I couldn’t have asked for a better experience.

Shannon LaPorte was excellent helping me and working through what I actually wanted. Lewis, the store manager was also excellent! Both of them were helpful and kind!

Y'all are really wonderful company and a great help

Huge shoutout to Blake!!!! He was straight forward and knowledgeable. What into the store took about 10 minutes, and they were loading it in my trailer.

Very friendly and professional and had a wide variety of furniture and decor to choose from.

They went above and beyond. Every person was so helpful. Lacy was super nice and helpful! I’ll be back!

We shopped for bedroom furniture. Cher spent time showing us several options. She was great - answering all our questions & concerns. We found exactly what we were looking for. Shopping at Ashley's was a very pleasant experience. I'm sure we'll shop there again.

Outstanding. Very professional

I wanted to take this opportunity and give feedback for my experience at Ashley‘s this July 4th weekend . Shannon your ability to connect with us (the clients) understand our needs, and provide exceptional customer service is truly out of this world and impressive. Your commitment to ensuring customer satisfaction is a blessing to many of us…. One happy mama bear

Fast and easy! Found exactly what I was looking for. Great costumer service.

The purchasing experience couldn't have been better or gone smoother. Shannon was a delight to work with. She was so helpful getting all our furniture ordered in the colors we wanted. We can't wait to receive them and the change it will make. Thanks again Shannon for all your help and for being such a delight to work with.

Great customer service, every time. We are repeat shoppers and will be back in the future. Also, great selection and love the sales!

Nice place with extremely knowledgeable individuals!

Dora James was amazing at assisting my family pick the perfect sectional. She helped us with measurements so that the couch would fit perfectly in our living room. As well as making sure we found one within our budget. She was very knowledgeable and had all the answers to our questions. Dora James was personable and professional and made us feel so comfortable. Thank you so much!

A place with good prices, quality furniture and customer service. We purchased a dining table and buffet, delivered in a timely manner. Worked with an individual by the name of Blake who was very knowledgeable in their product. Will go back again if needed in the future!!

Ashley Furniture in Sherman provides great prices & customer service!! My sales representative Ryan was very professional & knowledgeable. Shopping local is beneficial to me the customer & supports our business community. Thank you Ashley Furniture for providing a positive shopping experience!!

Definitely recommend coming here for all your furniture needs! Shannon was a dream to work with and was absolutely amazing with our 3 toddlers. She made everything so smooth and easy and never felt like she was trying to sell us anything we didn’t want! We will definitely be coming back in the future and recommending her to our friends and family!

Great service with absolutely no pressure! Love love love our new sectional!! We will definitely be back!!

Lacey was INCREDIBLE! Absolutely recommend her! She took care of our whole house full of needs in one meeting and ensured we got the best price! Will work with her again.

Tye, was very responsive and great to work with!

I recently purchased several pieces of furniture from Ashley in Sherman. I worked with Cher. She was knowledgeable and friendly. The sales manager was extremely nice and they both made my buying experience very easy and pleasant. I would recommend this location to anyone.

Amazing customer service from Ryan Schwab helping us get our new couch for our house. Incredible customer service and care 10/10 recommend

Shane was very patient and helpful with our needs.

This was the best experience my husband & I have had in purchasing furniture in a relaxed atmosphere, thanks to Blake, Product Specialist. Blake is extremely knowledgeable in furniture design, style, colors, fabrics & quality. When we asked questions he provided us with honest answers. We highly recommend Ashley to anyone interested in purchasing furniture. Their inventory is amazing with a variety of choices.

Very friendly, professional service. The furniture is great quality and beautiful.

This place is a small piece of heaven. Everyone was very friendly from the time we entered the store to leaving and very helpful.

Lacey was extremely helpful.

I came in looking for a recliner. I was waited on by salesperson Dora James. I have a facial scar below my right eye. During the whole interaction Ms. James continually asked questions regarding my scar to the point I left and decided to look for a recliner at another store.

The salesman and credit people was very helpful and courteous. We are so glad that we shopped with your store.

Excellent customer service and product selection! Very professional staff. Our saleswoman, Shannon was top notch. Will be back again soon!

Very warm and welcoming. Loved the selections available. They even stayed open 2 hours past closing to help us get our deal done.

I visited Ashley Furniture today and was greeted by Shannon. She was very friendly and helpful in finding the item that I needed. Ask for her when you visit Ashley in Sherman.

Dora James is the most patient sales person in the world….she waited on us on 2 different visits to Ashley’s as we tried out every recliner in the store (some twice)….she was super nice and helpful the entire time. We will definitely will call Dora for any future furniture needs!

The service was the best service I had in a long time. They were caring, patient and so nice to speak & sit with. If you’re popping in to look around I recommend speaking with Shannon in sales & Stefani in Finance. Thank you again ladies for the best experience.

My sales associate,Blake, was very helpful and listened to what I was looking for. No pressure sales. I like that. Bought two chairs. I previously purchase a bed set and bar set. Nice doing business here.

It was a pleasure to walk in an get service right away with no pressure at all. 👀👏🏾👏🏾👏🏾

While the loveseats I had looked at only online, they patiently showed me others. I did find the perfect one for me. Thank you so much for your patience. I am sure I am going to love my new loveseat.

I had such a great experience at Ashley Furniture in Sherman, TX. They were so helpful and very attentive and wanting to make sure that I found what I needed. The first time I came there, I had a particular type of item in mind, but they didn’t have it. They tried to help me find what I needed. I went home and slept on it and through all their help and suggestions, I was able to come up with a completely different scenario and ended up with something much better then what I came up with initially. I am so excited to receive my delivery. They will also assemble it for me for a small fee! I highly recommend shopping at this location! They were friendly and very helpful! Thank you!

I happened to stop by to take a look at their inventory and met Cher upon entry. She is very nice and made me feel welcomed. After browsing their living room sets, I spoke with Cher and Stefani. They both helped me, now we have a beautiful set arriving soon. Thanks to both of them for their knowledge and ease of the process. And thank you Amy for the scheduling. Y'all were wonderful! I would definitely recommend this store to others, and the team here are all very helpful. Not to mention friendly and just awesome. Thanks!

Shannon and her team were awesome in getting us our bedroom furniture picked out and handled so easily! Highly recommend!! Thank you!!

Bought a beautiful dining room table and had a wonderful experience thanks to Shannon at Ashley Home Store

I had a great experience with Shannon. She was very friendly & my kids enjoyed her company. She showed us furniture detailed especially for my daughters room. She made it smooth & quick. Definitely will be coming back in the future. She would also text me to let me know details about Ashley's store sales. She was very professional & I'm happy with our purchase.

Ryan was very helpful to us and I would definitely recommend him to help you

shane was really helpful and informative into showing us what kind of couches they offered!

Great service

Cher provided great customer service. Very pleasant experience

We happened to visit during a significant sale and Skyler fixed us up.

Easy to shop no pressure salesman tye was helpful

I went into the Ashley Store in Sherman, Teaxas, to look at sofas. We were greeted by Cher, a Product Specialist. She was most helpful, knowledgeable, and very personable. With her help and guidance I purchased two sofas and a large man. I will definitely shop there again!

I don’t like being followed around or hounded by sales representatives. I prefer time to look around and process as I make my decision, and will seek help if I have a question. Shannon allowed me time to do that. Thanks!

Thank you Shannon for all your help. Can't wait to sleep in my new bed!

Cher was so helpful! She helped me find the perfect couch and dining chairs to go with my space!

Great and easy shopping, delivery guy's were courteous and professional, great job by all.i would highly recommend Ashley furniture.

The customer service was very good. Ryan was attentive to our needs. We have shopped at Ashley for many years.

Shane is incredible! He took the time to work with us to ensure we found exactly what we wanted! He also made sure we got the best possible deal! Thank you so much Shane! You made our purchases at Ashley seamless!

It was a wonderful experience with amazing people; I fell in love with Shannon and felt like I had known her for years. She didn’t pressure me to get anything; she was trying to help; everyone I dealt with was terrific. I recommend Ashley Furniture Store to anyone. Thanks everyone. Lakesha Ruben

Shannon did a heck of a job with the process of my purchasing a base for my bed and going through the whole process of showing me options for a base and the financing options, quality experience.

The Sherman store was well maintained, a friendly atmosphere and Shannon (our associate) was AMAZING! We "definitely" recommend this location and pop in to see Shannon

Tye was extremely helpful when my aunt, Sue Fox, bought her loveseat and lamp. We will definitely recommend him and Ashley Furniture to our friends and family

Shannon was wonderful and made our shopping experience a breeze!

Shane was a huge help and very knowledgeable! He showed us options in all price ranges and gave us the pros and cons for each style we were considering. The process for financing and all of the logistics for purchasing were quick and simple. We cannot wait to get our new furniture!

Shane and Lewis were very helpful and very professional.

I found some end tables online and called the Ashley Homestore in Sherman. I spoke with Blake who answered all my questions and even sent me a picture of the table. We went to the store the next day and when I saw the tables they weren’t at all what I thought they would be. When I told Blake what I didn’t like about them he went to Lewis, told him and Lewis told Blake what collection to show us. Great customer service from everyone in the store. Thank you Blake and Lewis

They were really friendly and helpful. It's a great place to shop and they are willing to compromise with you.

Very nice experience…. Shannon and Louis were very helpful in our search for book case cabinet …. Beautiful unit on sale ….. definitely worth the trip….. Best!

I drove over 400 miles to get my furniture from these guys the furniture stores are not even close to what these guys carry in product I will definitely go back

Shannon helped us find a wonderful couch! Definitely would come here again!

Blake was amazing and soo helpful in ordering my furniture. Would 💯 recommend him for your next purchase!

Very nice and helpful people. Will shop there again in future

We were met at the door by a very professional and courteous Tye Terry. He took us back to the area where the items were located that we were shopping for, making sure to clear a safe path for my husband who was temporarily using a walker. Tye was helpful, answering all of our questions without being pushy as some sales people tend to be. When we return to shop for our next purchase we will ask for Tye.

Shannon was very helpful on finding the perfect couch for my needs.

Shannon was friendly, professional and low pressure as was manager.

Our first time at Ashley’s in Sherman, we were greeted with a smile. We received excellent customer service. We were impressed with the store manager Lewis, who is very knowledgeable about the products his store carries. Shannon has a great personality always smiling. Thanks Ashleys

Shannon was a great help with helping us get a lift chair for my Dad at short notice. Very efficient and friendly

My experience with this business is not good at all. This is my second purchase with them. The first was living room set they told me if I got the cleaning package they would come out and clean my couch, loveseat and recliner but that was a lie. Come to find out they only spot clean. Second I purchased a chest on February 29 I asked when would it be in the sales person tells me a week. I call again two weeks later and they tell me the 1st of April. Call today now it's another two weeks. Mine you there's no communication this is unexceptional.

Shannon was awesome! Very pleasant to talk to.. offered all the extras and worked with me on the price! Alan

I was happy with the help I received from Ryan and my purchase however after getting all the financing done they then decided to tell me it could take up to 6 weeks to receive my order, that should have been told to me up front. It is a nice store, very clean and prices are reasonable.

Ryan Scwab was great, he was very helpful to make right decision for our new living room furniture.

Cher was great an so was the rest of the staff that we dealt with during our visit. Highly recommend them to any and everyone.

Cher was so helpful and knowledgeable. We appreciate the fact that she was not a high pressure salesperson but was readily available to answer any and all questions that we had. Our experience with her as our salesperson was totally stress free. Cher was great!

Cher helped us and she was so friendly and was patient with us bringing our kiddo!

Shane was amazing. I was greeted as soon as I walked in the store. Shane answered all our questions and was very helpful . He made the whole process smooth and easy

The store employees are very helpful and pleasant.

Very happy with the experience, love the product that I got and the service was excellent!! Will definitely be returning to get other items!!

Very clean and organized. My advisor was very helpful and nice. Took time to get to know exactly what I wanted. Was not pushy

Outstanding service! They gave us our space to walk around and take our time looking. Very patient and knowledgeable.

Incredibly helpful. Walked out with exactly what I was looking for.

Everyone working this store was very friendly and willing to help in whatever way they could. I plan on shopping there again and will recommend them to my family and friends.

Very easy process

Lewis was super helpful and attentive to our furniture requirements

Cher did a great job!

Great experience! Answered all my questions!

Ryan was very helpful and I will definitely be back in the future while making updates to my home. Thanks for being so patient and helpful.

Very helpful and friendly.

Really enjoyed our shopping experience. Ryan was very professional and knowledgeable. Looking forward to shopping at Ashley again!

Cher did an amazing job assisting me to get exactly what I wanted. She is very helpful and professional.

Excellent service! Prices were good! Got all I needed in 30 minutes!!

Cher got me the information I needed and assisted with every question I had. 10/10 service

Cher was amazing helping my find the perfect living room furniture that I had in mind. She listened to what all I wanted and helped me select the perfect pieces. Thank you Cher!

Sales associate was very helpful every time I came in and remember exactly which product I had been debating on. Great experience overall!!

Cher was very helpful and found us exactly what we were looking for. She was a great help!!!

Had great items in the store and friendly staff. Kinda pushy about furniture protection coverage, but after saying "no" for the 2-3rd time, they finally dropped it. Don't let them bringing the store manager out intimidate you into purchasing the protection. That was kinda weird and why I gave four stars instead of five.

Great service, able to help me find what I needed quickly giving me several different options!

Very positive experience, attentive customer care without being intrusive. Thanks Ryan/Lewis & Amy

Blake was fantastic and so easy to work with today!

We had a great experience with Ashley Furniture in Sherman, TX. Dora James was very helpful both times we were in the store. Buying a new split king mattress with adjustable base is a major purchase. Dora took plenty of time with us and helped us make an informed decision.

Ryan was friendly and professional. He let me look around without pressure and then offered help. Thank you, Ryan. I'm glad I stopped in

Very patient with us and answered any questions we had. Did not pressure us in any way. Very nice to deal with.

Tie was so helpful and patient. Everyone was pleasant.

We have purchased all of our furniture form Ashley's in Sherman Texas for the past twenty years. Every time we visited their store, we were made to feel welcome and everyone of the staff were always caring and helpful. I would recommend Ashley's because of their quality. service and great even support after the sale. JAMES M. CRIGLER

I’m very indecisive and they were very patient with me. Appreciate all the help. They even put a couch together for me just to see the color scheme I was wanting. 10/10 would recommend to a first time buyer !

Ryan was great as was Luis. Answered any questions we had and were able to get us exactly what we needed. Thank you. Will definitely be back!

Great friendly staff.

Great experience and great prices

I love Dora James. She’s the best!!

Lacey helped us find my husband a recliner and did an amazing job. He’s super picky and she was patient with him. We highly recommend Lacey!

Shane was very friendly and helpful, we were able to get everything we needed.

We went in to the store just to look around. We walked forever and finally put together what we wanted. The salesperson and the manager were extremely helpful.

I must say, this is the best experience I’ve ever had buying furniture, from start to finish. The finale was the amazing and highly competent team of Edgar and Jay that delivered the furniture. They went WAY above and beyond to get it done and took extra care with the floors and even padded the door jamb. Fabulous experience! Love Ashley furniture so much we are going back this weekend to buy an ottoman!! Well done!

Very friendly helpful service ...they helped me save money in any way they could with my purchases

Amazing service!! We had great help from Shane Williams, he answered all the questions I had and explained well what to expect.

My husband and I ordered a couch from Ashley Furniture in Sherman over the phone on Friday. They made it super easy and we had the option of picking it up ourself. We expected 2 weeks for the couch to come in and was told yesterday it would be there in just a couple days! The prices are good and the couch we ordered is gorgeous and can’t wait to get it. We will definitely be back to buy more.

Great service

Normally I shop online. This time I decided to shop in-store. Great choice as I first met Shane. He offered me something to drink and then “what can I help you with today?” He was polite, friendly and extremely knowledgeable. Then I met Blake he was willing to help as well. He was kind, friendly, and outgoing. They directed me towards something that was more perfect for me than what I was originally looking for. Both Shane and Blake were very amicable, considerate, patient and went above and beyond to help me. Then time to pay for my purchase. I met Summer. She is an amazingly beautiful young lady with a great smile. She was caring, polite and very efficient. It was a Super Win!! for me as I got better than I originally wanted and had 3 great people with excellent customer service.

Tye was great help. Very easy buy. Manager was helpful

Very professional and clean store. Shane Williams answered all my questions and was helpful.

Very helpful and accommodating. Was very pleased with my purchase and got the best deal possible . 5star for him

Bought new living room furniture today and I can't wait to have it delivered. Blake was knowledgeable and exceptionally helpful in recommending the pieces we needed. Thank you Blake and Ashley Furniture.

Shannon was very nice and helpful.

Shopping at Ashley’s Furniture in Sherman, Tx. was a great experience. My salesperson, Blake along with Lewis helped us make an informative decision on a living room set. I would highly recommend shopping at this store!

Ariel sent me a text inviting me to the Ashley HomeStore for a celebration and 25% off. She helped me find just the right barstools for my house.

Shannon was amazing and wonderful to work with! Such an easy process and fab to work with in Sherman TX!

Excellent sales rep and manager

Great selection, quality and customer service.

Great customer service and found what we were shopping for easily and even in-stock!

Great experience. Phil our salesman Phil was very helpful, knowledgeable and patient with us. Thanks again Phil

Big selection, friendly people, good prices, don't know what else you want...

Great, friendly customer service from Shannon. Very informative and never pushy.

Shannon is very good felt Like I was talking to my girlfriend.

Shannon and Lou were helpful and friendly.

Ryan was super helpful! He measured couches for us and was extremely patient with our everchanging furniture needs. We loved the selection and hope to visit again soon for accent furniture.

Staff were very friendly and helpful. Helped me find everything I was looking for and in a very fast timely manner. Lacey was who helped me and she was very lovely.

Very good experience buying furniture here great people to work with thanks for the help!!!

My sales rep Dora helped me find everything I was looking for, explained everything about the finances and delivery. Jamie had all the paperwork done as soon as I got to her desk. Both of them deserve a raise!

Shane was great! Service was great and the price for the quality is unbeatable.

Great experience.

10/10 service, Shannon was amazing and super helpful. We will definitely be back soon!

Cher ,Nick and Lewis went above and beyond with helping my Dad. Bob says fantastic job, we will be back

Very helpful and knowledgeable. Great experience!

Shannon was amazing. Very personable. Good knowledge about furniture and decor.

Friendly sales people who are available to answer questions but aren't too pushy.

Took time with me. Very good salesmen.

Cher was great and very knowledgeable! She knew right where to take me to what I was needing. She and Louis worked with me to get the price just right. It was a win win! I will be doing business with them again!!!

Great experience. Stayed open late to meet our needs.

Tye was my salesman and he was very attentive, but only after I asked for him to join me. The rest of my experience was easy.

Excellent service !! Our salesperson was Cher, we ere extremely happy with the time she took with us , she knows her merchandise. No pressure to buy . We told her what we wanted and she took care of the rest .

Great service and a big selection.

Went in and bought a new sectional. They where very nice and not pushy like some places. Got it with a full warranty and they even delivered it and set it up. The delivery guys where fast and clean. Definitely recommend getting furniture from them

Shannon was terrific.

Great experience with awesome customer service and this store has alot to offer!

Cher worked very hard to help us with what we were looking for. She was very friendly and patient and the store had some great discounts

Great customer service and good prices! Mark is a good guy to work with!

Great sales person and great store manager. Fantastic selections and very competitive pricing.

Matter of fact, truthful, respectful of my time. Very easy to do business with. I am back for a second purchase , they went out of their way to get me set up and a delivery ASAP. Highly reccomend this location, staff and sales manager.

Shannon was knowledgeable, attentive and friendly.

Lewis was very personable, knew his product line and was a pleasure to deal with. Next time we have a furniture purchase to make we will definitely call him!

Very friendly and helpful staff. They were not pushy at all. Very easy buying experience.

Ryan was very helpful and found us what we needed!!

Customer Service very nice and helpful

Friendliest service in town with the best selection! Shannon was very informative of all of our options! Will definitely be back!

Nice couch great delivery very nice purchase.

Cher was extremely knowledgeable and not only helped my find the perfect desk, but found my phone when I accidentally left it. I would highly recommend this store.

I was looking for a sofa/sleeper and they had a good selection on the floor compared to other stores. The sales associate was very helpful and personable! I would definitely go back!

We went in looking for one thing and left furnishing almost all of our new home. Great people and Tye was fantastic.

Salespeople were very helpful friendly and accommodating. They were able to answer any question I asked and gave us room to discuss our options in private, but were nearby in case we needed help. We shopped around and went to other places to comparative shop, but returned to make a purchase with our original sales person.

Salesman was great and the money taker was awesome. My wife loves her new chair!

Cher was so extremely helpful! She made our shopping experience so easy. The entire staff was so helpful in giving all the details we needed for making our decisions! I highly recommend shopping at Ashley Homestore in Sherman!

Great customer service and great price. Will be back again

Was able to call and purchase the item that I wanted. Service was prompt and courteous. A shout out to Ty who was anle to find the exact product that I wanted and let me know about availability and delivery information.

Great experience shopping at the Sherman location.

Great customer service. Awesome deals

A great furniture shopping experience. The store was clean, spacious and well lit. Lots of good looking groupings to look at. We were assisted by a very pleasant young lady. Thanks for all your help Cher!

Salesman Mark Silva was wxcellent

The employees were well informed with their current displays and were able to point us in the right direction. We were looking for a specific type of living room set and if it wasn’t there, they were more than willing to look for it. Kind service and very attentive!

We needed a love seat asap and Lacey truly helped us find one that is just perfect and was on sale too!

Knowledgeable sales staff. Reasonable prices.

Ryan was great. He showed me exactly what I was looking for. He also showed a couple of pieces to accommodate the set. We will be back

Walking in the store was like walking into my family’s home! I was immediately acknowledged by Shannon. And my experience here today was warm, friendly, and Shannon was very knowledgeable about directing me to the bedding, mattress that fit my needs. Super great prices.

Put up with me and helping me decide ❤️

Lacey was very friendly and helpful in helping me choose the right piece of furniture for my home.

Recieved help promptly upon walking in, left with my purchase same day! Very helpful and friendly.

Great customer service. The salesman did not bother us or push us to purchase

Shannon was very helpful and we were able to get exactly what we needed. Thank you Shannon!

Ryan was very laid back, knowledgeable, patient, answer all my questions and took the time to help me measure everything out on several pieces to make sure they worked.

Ryan went above and beyond to help us find the right fit for our living space!!

Miss Cher was very helpful in helping me with the right furniture that I needed

Shannon was very knowledgeable and helpful with our purchase. It was our first time in the store, and we were very impressed with the quality and the prices of the furniture!

Lacey S helped us. We went in asking for one kind of sofa and after showing us what we asked for and a few other options we were able to choose the perfect living room set. Lacey S was patient and kind and very knowledgeable.

Shannon at Ashley furniture was very kind and helped us find what was in budget. She didn't try to sell us on things we were not interested in and was very straight and to the point. It was a very easy and painless shopping experience. Would recommend to anyone.

Mark Silva was amazing! Friendly, efficient, informative and professional! Can’t wait until our new furniture arrives!!!

Shannon was great. Quick and easy and got what I needed.

Great experience with Ryan today! Went for information and left having purchased what I wanted!

Found exactly want I wanted, fair price, Ryan was very nice, friendly, knowledgeable, explained everything.

We went to the Sherman, TX store and could not be happier. Purchased $2k of merchandise and Tye was great. Did not bother us but was right there to answer any question. He is very knowledgeable about the merchandise. We also had the pleasure of meeting the store manager. Enjoyable experience. Thanks.

Shane was so helpful and informative

Friendly, courteous , and knowledgeable, a wonderful experience

Cher was amazingly helpful, answered my questions and was patient when my toddler got loud in the background. Great customer service. 10 out of 10

Very nice employees to work with. Nice selection of furniture to choose from.

Cher was very helpful and the furniture we purchased was delivered faster than expected and looks great in our home.

Cher was so kind from the moment we walked in. She helped me find exactly what I wanted! I cannot wait to have this couch in my home.

I absolutely hate shopping because I’m so picky but the service from Shannon made it smooth and painless. She was so sweet and helped me get the furniture I have been wanting AND set me up with a 24m/free financing plan!!!!

Cher is absolutely amazing! She cared about what we wanted and listened to our needs. We appreciate her greatly! We will be back for sure.

Ashley is the perfect furniture store!! We had an amazing experience with Lacey S. Very helpful and so sweet!

Shannon was a delight. There was a discrepancy found in my order and she helped me come up with a solution that saved me money although that might affect her commission. The ladies at the purchase desk were rude to her in front of me and it was obviously embarrassing for her. I almost spoke up but regret that I did not. The manager was also rude when an error was caught on a size discrepancy. I understand these things can cause issues but I would much rather an error occur and be adjusted than have to witness my sales person being berated in front of my child and myself like that. You could tell there was a lot of negative energy between staff as well as management and that makes me really uncomfortable as someone who should be busy being excited about my purchase. This was an important personal growth purchase for myself and our family and it was brought down by the way our sales associate was treated although she was doing great work making her customer happy. I hope this rude small-town infighting behavior was a one time occurrence. Also, the purchase desk never sent me my email confirmation of purchase and I have waited on the phone for someone to answer twice today to fix it. Shannon, our sales associate, was joyful and kind and super supportive. She left at the right time to let me make a phone call. She didn’t hover or pressure me into anything and that’s why I’m glad I stopped in yesterday.

I was shopping for a sofa. Ryan Schwab was very helpful in helping me pick out items that would match

Lacey our sales person was excellent. She was polite, professional and very informed and made our experience great

Cher did an amazing job at explaining everything and showing us around! We will be back and use her for sure! Thank you Cher for all your help

Tye did an excellent job of showing us items and detailing the options for both dining and living room-

Awesome experience I appreciate it guys quick and painless checkout too

Great in-store shopping experience! Lacey was so helpful in guiding me towards just what I was looking for with a friendly, non-salesy attitude. She texted my favorite products to me so I could continue thinking about how they'd fit in my space. Will definitely return to purchase!

My partner and I came in earlier today to look for a bed frame. Mark provided exceptional service and was very knowledgeable about our interests. He was very welcoming, kind, and made our trip to Ashley’s a delightful experience. Thank you Mark, We’ll definitely be coming back!

Cher was helpful, but not pushy, which is important to me while furniture shopping. She showed us several options and worked with us on pricing. We enjoyed the purchase process and are looking forward to enjoying the furniture!

Cher was so friendly and very informative. We really liked her

Cher was very helpful and friendly

Met Lacy at the door. We discussed our budget and she led us right to the mattress of our dreams. The whole process took about 20 minutes. It will be delivered in a couple weeks. Thank you for a great experience!! Was told delivery would be 2 weeks. Then, 4 more days. Now, maybe next week...

Always great service! And attention to detail!

Mark was awesome and took care of us with our living room furniture!!! We definitely made a friend today and that’s the type of customer service I love to see provided! This store has so many options and there is an array of options for any type of furniture you’re looking for. Good quality at a good price!

We went to look at new couches and Cher was so patient and helpful. She helped me pick just the right set. The entire team at Ashley in Sherman was great. We will definitely be back soon.

Thank you Mark

Great experience

Cher was super kind and helpful, and we found exactly what we needed! Great experience!

Shannon was able to help out greatly with my reclining sofa purchase. I was able to walk in answer a few questions and was able to find the right fit. Thank you Shannon

Great shopping experience! Shane was a pleasure to work with!

Beware of Furniture Care Protection 5800 NW 135th St, Oklahoma City, OK They are thieves that do not honor the contract. They refuse to repair items and twist things to get out of upholding the contract. I spent $500 to protect our $3,000.00 living room set that is falling apart after 2 years and because there are multiple things wrong they are denying the claim. Never purchase anything from them.

Very friendly staff.

Shannon was extremely helpful and listened to all the details we wanted for our new home 🏡 Thanks again

Shannon was very helpful knowledgeable and personable. The experience was seamless and I definitely would recommend Shannon!

Great place to shop around for a future home! Everyone was so nice and helpful in every aspect . Super thankful

Cher was so helpful and went above and beyond to help us find the exact pieces of furniture that we were looking for. The customer service experience impeccable!

The sales team was good but the delivery process was not good at all. I got a text saying my furniture was in and ready for pick up when it was supposed to be delivered. When I called to confirm that this was a mix up I was transferred to the warehouse. The quickest they would be in my area was 2 weeks. They said that we would have been on the truck for the 23rd but that truck was already full by the time I called. I called immediately after being notified via tex. I was supposed to get a call to schedule and that didn't happen, causing a week delay. I was also told delivery would be on a Saturday but to do that it would be yet another week. I am not happy about this at all.

Bought a new dining set this weekend. Awesome furniture, great prices.!! Couldn't be happier!! Ask for Shannon!! She is is great!!!

Cher was wonderful, and did an excellent job of helping to show me several options of putting things together to create a great arrangement. Everyone was very helpful, and very cordial. Thank you Cher!

Decided to shop at Ashley's in Sherman, Tx. Have always shopped at other local competive stores. Was ever surprised at the huge inventory upon entering the Sherman location...was met at the door by the salesman Mark, didn't remember his last name. Was impressed with his knowledge of furniture and respectful patience with me as changing my mind on different colors and recliners prior to my purchase. I surely believe this person is an asset to your company. He did not bug me nor push for purchase's as other salesmen have in the past which would be a sure reason for me to not make a purchase! Am so happy I shopped at your Sherman location today I will be a return customer!

Shane was awesome!

Extremely helpful and knowledgeable of products. Good quality furniture at a good price!

Shanon is wonderful and knowledgeable.

Went to Ashleys to get a sofa for my home, Mark was amazing with his customer service and friendliness!! Gave us very helpful advice and information when it came down to our options. Will definitely come back once we are ready to start on our bedroom set! Stefani with acima was very nice and helpful as well! They have payment options, so I would definitely check them out! Overall, we had a fantastic experience shopping there! Definitely coming back!

Shane was amazing. He listened to our needs and presented several options that were within our budget. If your looking for someone who is knowledgeable and not pushy ask for Shane. The rest of the staff was very friendly too.

Had a great experience working with Ryan in Sherman. He was awesome and helped us find what we were looking for! Would recommend shopping with them!

Furniture ain't worth buying

Great people to work with, will definitely buy more from them!

We were greeted as soon as we entered the store. Our salesperson didn't rush us or pressure us. Very good experience!!

Lacey Straily, was an amazing host she help and answer all my questions am so please by the help she gave us

Shane was like a dream. Has anyone gone far as to not wanting to do look more like? Thanks At&t! Ashley was a great Shane!

Shannon has been amazingly helpful and knowledgeable. Her smile as well as her demeanor were so welcoming. Will definitely be back to finish furnishing my place.

Shane was quick to help me out pick a new mattress and dresser. Fast service and good customer service

Mark was phenomenal! I know my husband and I changed our minds probably 15 times. He was patient, he could tell when we needed to discuss things, he was polite, relatable, warm, and not overbearing! We haven't shopped in the Ashley Furniture store in Sherman before, but we will definitely be back because of Mark.

Very pleasant experience. Ryan was excellent and very knowledgeable. Would definitely recommend.

Very friendly and knowledgeable. Would recommend to anybody

Cher is amazing!! Wonderful to work with and knew lots of information.

Fantastic People working here , plenty of staff, great prices. Thanks

Perfect and understanding

Today we had a lovely experience buying a new power loveseat from Shannon at Ashley in Sherman. She did everything just right to get us all the information we needed to make us comfortable with our purchase!

Shannon was wonderful. Prefer to only deal with her in the future

Great customer service. Found a bed online that showed out of stock. Cher was able to get us one with a short delivery time as well.

This store is the best! Really helpful and understanding. I will definitely be shopping here in the future again!

Mark provided outstanding service. A pleasure visiting this location. Very pleased with intire staff.

Super friendly sales people. Quick in and out buying process.

Shannon was great and got us fixed up. Happy customer!!

Mark helped us sit as we picked out some furniture. He had all the answers, gave great suggestions and spent his time with us cheerfully. Thanks Went back to Ashley’s this week and purchased a new bed and mattress. Worked with Shannon who did an exceptional job helping us work through the options. It was a really good experience. Louis is also great to work with. This is our go to place in the area for furnishings

Ashley Furniture is the place to buy your new furniture .Very nice people who are willing to go the extra mile for your business. No matter your budget,big or small,they have it all.Stop by and see for yourself!

Shannon was great!!

Lacey, was very personable and professional. She helped us through our selection and ordering process. Excellent overall service, couldn’t be more happy with our experience. All of the store staff that we encountered were very helpful and professional.

I wasn't "sold" anything. I had questions. Lacey had answers. I am not a shopper. I was glad to get in and out with exactly what I wanted and no drama. tyvm

Tye was our salesperson along with store mgr. They were both super helpful and efficient. As we knew we wanted sofa and just came in to try them, they got us in and out very quickly.

Cher was great to work with. She helped us pick out the perfect sectional.

Beyond pleased with our shopping trip to Ashley. Cher helped us find the most perfect sectional for our family. Everyone was beyond kind and helpful and we highly recommend looking to Ashley for your next furniture need :)

Great experience. Shannon was incredibly helpful and stayed with me nearly an hour while I decided which couch I wanted to purchase. Will definitely return!

Cher provided excellent customer service and helpful information. She answered all our questions and met all our needs

Excellent customer service, thank you Cher!

Ryan did a great job making me feel comfortable. He listened to what I wanted. He even carried My large flooring samples in the store. He put them in front of the couch I was interested in, He even pulled a different coffee table I liked in front of couch. Thank you Ryan for a no pressure experience at Ashley. His boss made me a deal I couldn’t refuse.

Cher was very knowledgeable and helpful in the process of choosing our new couch.

Shannon was exceptionally friendly and helpful with her service very professional and made us feel like family would recommend Ashley store to anyone needing anything for their home

Excellent customer service provided by Shane. Very knowledgeable about products and was very patient working with our mix and match questions. Would highly recommend asking for Shane when visiting the Sherman Ashley Furniture Store.

Mark was fantastic. He showed us several options for the furniture we came for today. He didn't pressure us, and helped us find the best options, color, and coverage for our needs. I highly recommend this service-driven location for anyone in the area that needs any furniture.

Lacey was very helpful in making sure I got the best price on the furniture I need.

Great service! Very helpful without being pushy. Nice 😊 and knowledgeable!!

Shannon helped us out big time.

Shane was awesome from the get go. Kindly offered us a drink when we entered the store. He also was very informative and not pushy at all through out the process. He helped us find a great mattress and provided us with several options that were exactly what we were looking for. Happy to have shopped at Ashley, Even happier to have bought from Shane. Manager guy was cool too. 👍🏼

Bought a bed frame with headboard, etc.. good price, friendly staff, prompt service. Will shop, purchase again.

Cher was so great to work with!! We recently moved into a new house and she helped us buy a new couch, dining table, and my daughters bed. We never felt pressured and she also recommended pieces that helped us decide on what to purchase. We never felt like just another customer to her. She made us feel like she really cared about us. Everything you want in a sales person. She even followed up after the furniture was delivered. All in all it was a great experience because of her. Thank you!!

Cher was an amazing sales lady. She was kind, understanding of my wants/needs. She was very knowledgeable and patient. I wasn't pushed into purchasing anything. I would recommend to anyone looking to buy furniture to come here.

Cher was great with helping us and patient as we looked at all the different options.

It was a great experience with Mark very great Man took very good care of me!!!

Lacey was super kind and helped me find what best fit my needs!!

Very flexible and easy to work with on our purchase.

Very friendly and helpful at picking out the right things we need.

I have bought from Ashley Furniture several times. My experience has always been good. Our sales lady Shannon was very helpful and she made sure we got the best deal available.

Great job Shannon!

Great service and great deals!

Ashley is my favorite furniture store! They are always helpful and not pushy. I recommend them highly!

Apt furnishings Shane and Cher were very helpful in caring for me and helping with especially the small stuff. Very pleased with service!

Shannon was great at helping me find what I needed.

Just purchased outdoor furniture at the Ashley Store in Sherman. Got a great buy with the BOGO promotion for this weekend. Shannon is the best, thanks for helping us find exactly what we wanted. The entire staff is very helpful and courteous.

Friendly staff! Shane was very knowledgeable about the products and helped us pick out a bedroom suite, kitchen table and living room furniture!

This is our third large purchase with Ashley’s furniture. They always have great service and are very helpful.

Wonderful experience! Very helpful. Our salesman, Shane was not pushy, let us look and worked with us to get exactly what we wanted.

Purchase and delivery went smooth but the couch we bought looks like it was stored with something sitting on top of it. It has odd wrinkles and the stuffing is squished at the top. Not sure what to do about that? Update: they came out fixed the issues. Well done!

Sheri our sales associate was very helpful with find what works best with our lifestyle.

Sales two Colin was a rock star!!

I highly recommend going with Cher! I had Great experience with her!

Efficient, but detailed, I appreciate the time and energy they put towards their job and customers. 10/10 recommend.

Shane was great and very helpful! Wish we would have stopped here first before driving down to Dallas!

Informative and friendly. Great service!

Buying the items was a 5 star experience. Delivery was a 1 star experience. I was told in the store 1 date and when that passed I called the number for questions on delivery. I was told it would be an extra week even when they had plenty of stock.

Amazing staff and selection!

I had an awesome shopping experience, Shannon was great at helping me find just what I was looking for, she took time with me, to help me figure out the best mattress for my needs, and I didn't feel rushed at all. Thanks to Shannon and Lewis, I found exactly what I needed, and at a great price. Thank you so much.

Great prices great service

Cher at Ashley Furniture in Sherman was very helpful and extremely friendly!

The manager Lewis went above and beyond for us. We are very grateful.

Kind, professional and happy! Makes a difference!

Shane was right at the front door to greet us! He was not pushy by any means, he simply asked us if we needed help or if we were just browsing. We informed him we had done some online shopping first and was coming to see if the product was in store, sadly they did not have it in store. He instead showed us products that were close to the same quality and design. Which we quickly learned wasn’t as great as what we initially thought it would be. He instead showed us multiple options to broaden our choices and we ended up falling in love with a sectional! Yes the price was more, but Shane explained that quality was better versus what we initially came in to view. We settled on building our own sectional from the sectional he showed us! He was very informative and patient with us! 10/10 Shane! Cannot wait to get our furniture in!

I had my help from Shannon who walked me through everything and helped me and girlfriend find the perfect couch at a affordable cost

Great selection and great service

Colin did a great job of helping us find our furniture. The staff was friendly, considerate and fun to work with. It was on the sales side. Looking forward to the delivery of our new furniture and I think the experience with the delivery team should be just as good.

Great customer service.

Great friends that sell you furniture.

This is the second time I have shopped with Ashley at Ashley Furniture. She is very friendly and professional. She’s very helpful helping me find exactly what I want. My experience at Ashley Furniture has always been a good experience.

Best deal friendly people 👌

Friendly and courteous staff. Everyone was helpful and we really enjoyed the experience.

Tye and Lewis were awesome! The listened to exactly what we wanted, and found Walmart we wanted. Then, Lewis made it possible for us to afford it.

Benny was very attentive and helpful with every question we had. Thanks to him we were able to buy the perfect mattress for my dad as Benny ‘fitted’ my dad to the comfort of his body.

Excellent experience

Ty was very helpful. We will definitely be back to see him for any of our home needs.

I just wanted to reach out about Mark's assistance during our furniture purchase. He went above and beyond to ensure that we found the perfect matress that met all of our needs. Thanks to his help and expertise, we were able to find exactly what we were looking for, and are now completely satisfied with our purchase. If we ever need any further assistance with furniture shopping, I would highly consider seeking out Mark's help again.

We enjoyed our shopping experience at Ashley. Mark was a pleasant salesperson, answered all of our questions, and was helpful without being pushy. We took our time, and he never seemed impatient or like he was in a hurry to get to other customers. We will be back to see him for future purchases. Thank you!

Being new to Sherman my Fiance and I saw something familiar, something that reminded us of Home. This Ashley's Furniture store was the most helpful, knowledgeable, and took into consideration our needs and budget. Both managers were very helpful when we were in search of a bed frame and mattress. They even test both of us to see what mattress is best for us to purchase and gave us the best price. We will definitely be returning a second time to purchase another bed frame for the guest bedroom and a dinning set.

Colin was a great salesman, no hassle, no pressure. Quick and efficient with integrity. Thanks Colin!

Cher was a very pleasant person, she helped me find the rug that I was looking for and she took care of ordering it for me!

Excellent service

Quick and nice customer service! All smiles.

I had an amazing experience! Mark was super helpful and patient. Colin and Jamie were awesome as well. All 3 of them definitely provided 5 star service and went above and beyond to make sure I was taken care of and leaving happy. They have without a doubt earned my business for any of my home furnishing needs for as long as I’m living in this community!

My experience was great there was a friendly employee nearby at all times and they had the answers to all my questions

This experience was exceptional! Colin was so friendly, helpful, and knowledgeable. I highly recommend this store and Colin!

Very friendly and helpful in the selection process. Love the professionalism. Thank you

Courteous and thorough

Great Help from Tye today! Will definitely be going back

Great attention from Colin and a great deal. Thanks

Nice employees and good selection, prices were noticeably lower than the place across the highway.

What an amazing experience in today’s world to be treated as valued customers and not left to figure things out on your own. Cher and Lewis at the Sherman Ashley’s went above and beyond to help me find a suitable small recliner for my elderly mom. Lewis personally brought one he thought would work for her from another store a couple hours away. And Cher met us there on her day off to make sure it was perfect. And it was. I can’t say enough! As new residents in the area, their warmth and graciousness overwhelmed us!

Really appreciated Mark Silva and the manager of the store in Sherman Texas for their great customer service and willingness to work with me on a dining room table I fell in love with! Thanks again!

Love this store. Had an emergency medical procedure and needed a specific type of recliner. They had it, of course. AND, they had it at a reasonable price. While other stores were closed, they were open for business. Everything was done over the phone and it was at the house before we left the hospital. We had a few representatives that helped us, and each of them were professional, friendly, efficient and courteous. Good product, good price, great service. Not the first and won't be the last time we shop this Ashley. Thanks for assissting us in our hour of need guys! ❤️

Very helpful. Attentive. Understood when items were changed up. Will definitely be back!

Cher and her manager are great. They bend over backwards for you to make sure your satisfied. Go see Cher she will listen to your likes and help lead you to that furniture of your dreams

Friendly service with no pressure in buying.

Shane was very patient with me and was incredibly friendly. He also was very knowledgeable, and has great taste!

Great Customer Service. Shane assisted us with finding the perfect living room set. He was patient and showed us many options.

As far as in store ...cher made it fun yet professional... knowledgeable yet respectful..not pushy....now the delivery experience is yet to seen. We will see.

Helpful service. Good selection of what is online in store

Very much enjoyed working with Ashley. She was very courteous, and knowledgeable of store merchandise. .

The salesman was patient and informative. All the staff was very professional and welcoming.

Armand was very patient and kind, very willing to answer every doubt and question that crossed my mind and accommodated to my needs. Thank you!

I worked with Cher Kessler, she was great. She listens to what you’re looking for and was able to find exactly what I wanted. She also worked with the store management in delaying delivery as will be used in a new house build still under construction. Easy to work with and enjoyable experience

Great staff great product 🥳🥳

All store personnel were very friendly and helpful. Lacy approached us and was not forceful as some sales people are. She was a pleasure to work with. Then when the store owner came over and sat down he added to our pleasant experience with his knowledge.

Cher was very helpful and walked with me making sure I found the specific style I needed for my house. She was more than willing to assist with the items I was looking for.

Beautiful store!

Lacy was awesome and the other staff members were #10's also.

Ashleys is always a go to glad they have one here.

Absolutely gorgeous furniture and great customer service. I will absolutely be coming back!

Excellent customer service. Our purchase was quick and all of the staff was friendly and accommodating.

Mark was very nice and attentive and knew the layout of the store well so not a lot of searching. He provided awesome customer service! From the office staff to management, I felt like royalty. Plus, the selection of furniture was great. We will definitely shop here again.

Love Ashley home store. Excellent furniture...excellent delivery and set up First choice

Mark and the team at the store did great helping us find bed at a sofa for our new house.

Ashley's is soooo professional and caring. I bought a recliner and decided I wanted a different one after it was delivered. I went back the next day and picked out another one. They assured me they only wanted me to be happy with my purchase. Thank you for your patience and making sure I would enjoy my purchase. I will recommend your store. Again, thanks!

Benny was amazing. Very friendly, knowledgeable, and patient. He along will all Ashley staff made this a very easy experience.

I had a great experience here at Ashley furniture store. People were great and very helpful. Great shopping experience!

Mark and Lewis are great guys to do business with, really enjoyed the process of the purchase.

Cher rules!

I had a great experience with all sales and support staff at the Sherman store. Armando, my sales associate was informative and listened to my needs. He found the sofa I was looking for and they worked with me and I will have it soon. Thank you all. God is so good! ~Jackie Panek-Shamsollahi

I was just basically browsing and Collin was so nice and helped me find an item I was looking for. Great place and extremely nice people! Will definitely visit there again

Cher is the best always helps us find exactly what we need.

Ashley furniture has a variety of good and classic home furniture. Cher was super nice and polite, an amazing staff. She showed me different options/colors of what I was getting and answered all questions.

We went to see about new living room furniture, Lots to choose from. And they tried to work with the price on it to give us a better deal. We were looking at a couple of places on furniture, but more than likely going back here to purchase. Nice friendly people, nice to the kids. They offer delivery & haul away. And more cost effective than the other furniture store.

Wonderful Experience.. worked with us to get us exactly what we wanted!! Thanks Ty!!!

Very helpful, easy to work with. And can I say FAST delivery. WOW

Cher did an amazing job making sure I knew all my options and helped me pick the perfect couch! Very friendly staff!

Outstanding service. Tye was awesome. Thank you

Great service and selection!!

Mrs. Cher is my sales representative, and she has been awesome since the first day we met. I’ve been shopping with Ashley’s since 2009, and have been hooked ever since. I’m always finding great pieces reasonably priced!

Armand and all the whole staff were very patient and helpful. Couldn't have asked for a better experience.

It was quick and easy! We went in, hoping to find a dining set we had found online; while it wasn’t available in the show room we got to find comparable pieces in size and color. The was very helpful in walking us through what to expect. We placed our order and it all took less than 40 mins 😊

Shane was fantastic! In and out in 15 mins with a new sleeper sofa.

I had a wonderful time and the experience was just perfect. We had a wonderful sales men named mark who helped us get the mattress we needed right away!

Gentleman was helpful, but not pushy. When I was ready, he got me a better deal on the item I wanted. Easy in and out. Everyone very courteous!

DO NOT GO HERE! If you go here looking for a mattress DON’T. The prices are so high and if you go to SLEEP EXPERTS you can most likely find a better mattress for 500$ cheaper! Ashley’s if overpriced!

We called in for our purchase and Miss Ashleigh was extremely nice and helpful. Very pleasant to have such quality of service. Thank you, Renea & Mark

Large selection of merchandise on display. Knowledgeable sales staff that is attentive but not aggressive. They were able to find what I needed and will deliver in a timely manner.

Had a great experience with Shane, Cher and the team. Fantastic service! Looking forward to enjoying our new living room and dining sets!

Thanks Ashley’s Furniture for having the style we desired & a great price 💜

Very courteous staff

The salesman and staff were very polite! Rye was very helpful in locating what I needed!! Thank you

Painless and fast service.

Cher was very helpful answering all my questions . Spent quality time showing different product.

My Ashley Furniture sale was handled by Colin, who made the process easy for me. He explained the ordering, bedding cost, protection cost and delivery. Handled the transaction with needed information and immediate answers. Experience was good and expecting delivery In 10 more days.

Wonderful service!

Salesmen was extremely helpful and manager was very welcoming and pleasant. Checkout was very easy and pleasant!

It was a great experience, took the time and great offers on the financing; will be coming back again. Thank you all for the help.

Great service! Shane was incredibly helpful!

Very pleasant experience with the salesman Mark!! I appreciate your time.

Great customer service and our sales associate Quinn was super helpful! Will come back for sure!

We had a great experience with Mark!!!

Sale person very interested and helpful Pending delivery - all is good

Friendly, no high pressure sales tactics. Took the time to help me find what meet my exact specifications, which were many. Bought today and will buy again from this store.

We were greeted as we entered the store by Ashley Schoolcraft. We told her that we were in to look at recliners. She took us around the store and showed us the types we were interested in. Even though we did not buy anything, Ashley was very pleasant, courteous, and answered all of our questions about each recliner we asked about. Highly recommend her to help you with any furniture purchases you are planning on making.

I like the no pressure sale. We have bought from Ashley for years. The staff are all friendly and helpful.

Staff was very personable and knowledgeable about their products. They listened to our special needs and helped us find the perfect chair.

The best furniture shopping experience I've had in a long time. They have a magic man there that can work his magic with numbers that ultimately puts a big smile on your face. Everyone I encountered today was very pleasant. I will definitely go back for my next furniture needs.

Cher is an absolute delite. Wound up coming back for a few living room items. Customer service rep. Jamie was very helpful as well. Both very witty and easy to talk to.

Cher was incredible. She approached me as soon as I enteded

Experience was amazing. I was very surprised at the amount of professionalism that occurred. Most definitely will shop here again.

Love the personalized service and quality furniture.

The store employees met me at the door, listened to what I was looking for and directed me immediately. They had what I wanted in stock and was beyond helpful and professional. I had contacted the store a month ago and their salesperson, Colin, texted me a his business card and contact info which has been a tremendous help as I was deciding on options.

Excellent service ! No hassling just let us shop on our own! Colin was very helpful and very nice to work with. We will be back!

Ty was very helpful but allowed us the space to look around and when we were ready he was there to answer questions. Very easy to work with.

Treated with respect and a very friendly manner.

Very deceptive when promising delivery time. Pushed back then today I took a day off to sit All Day and when I called they don't know what's going on and my furniture did not make it on the delivery truck. They tell you anything to get you to buy and then they don't care about customer after that.

Collin was very friendly and professional. I will definitely be back to purchase more furniture from him in the future.

Colin was so helpful and informative. The store manager honored all Ashley online prices which was amazing. We will definitely be back.

Was there 30 minutes no one asked if we needed any help

Employees and Manager were very attentive, but not pushy in any way. They gave us a great deal and the financing on top of that was even better. Will be returning next time we're on the market for any furniture. Edit: We did return, this time for a bed frame. Great service and prices again. Cher was awesome!

Colin was knowledgeable, personable, and professional. Great experience. Thank you.

Tye was very helpful. No sales pressure at all. Quick and easy.

Collin is great!

Tye assisted us at the Sherman store. He was very helpful, not pushy, and made sure we found everything we needed—at the best price. Excellent experience all the way around. Thank you Tye! We’ll definitely shop here again.

Tye is a great salesman. He doesn't hoover, but shows you where things are then leaves me to look. There when I needed him. Very nice very polite and very knowledgeable. Thank you for making my experience wonderful! I really appreciate all you did for me! Will def be back. Thanks again! Valley

Great experience! Answered all our questions.

Cher is an awesome Salesperson, very friendly and helpful. She made sure we were taken care of as we are both handicapped. We will return and ask for her everytime.

Great experience. Very friendly staff and good looking showroom. We were weary from looking online for furniture so I called Ashley Furniture first. I spoke with salesperson Ashleigh twice before going into the store. She is very knowledgeable and offered several options for what we were looking for. We asked for Ashleigh when we went to the store. She took great care of us. She knew what we wanted, she showed us the options, we made our choices and our transaction was handled quickly. The price was right! All the pieces we purchased, plus delivery, plus the extended warranty were just under our budgeted amount. We highly recommend Ashley Furniture and be sure and ask for Ashleigh!

Shannon was very personable and knowledgeable. Enjoyed our visit very much. We found exactly what we were looking for.

Great sale rep. There was a very good selection of chairs.

Lewis and Cher are awesome at the Sherman store! We also enjoy working with the people who deliver.

Tye was fantastic! He catered to our needs, and was able to find exactly what we were looking for! Overall, an excellent experience!

Ashley was very kind and not pushy even told her I’d comeback the next day to think it over I enjoyed shopping with her.

Brian was fantastic

Shane was very helpful, and had lots of knowledge in the different materials. We picked out our furniture and had it paid for in about an hour. Would highly recommend the Sherman Ashley store.

The staff is great very friendly and knowledgeable,

I am very pleased with our services with Brian. We walk in at 6:40pm which they close at 7 and found what I liked and walk out knowing we will get a brand new bed. He went beyond what we deserve to get what we wanted. Very satisfied with Ashley’s in Sherman.

Mission: Buy new mattress Status: Success! Brian was awesome, hopefully will go back soon for a new couch too.

Brian was friendly , knowledgeable and helped us find a couch we liked.

Very pleased with buying furniture here! Shane was very patient and helpful in the process. I

Brian was amazing! Helped me find everything I needed and was able to answer all my questions

Ashleigh and the staff at Ashley Furniture, did a great job of helping us get the right mattress and pillows to help us get great sleep in the future. Most importantly the sales pitch was not high pressure, they offered some more expensive options but had no problem going the direction we needed to go. We will be returning when we are ready for more.

Friendly staff. Quick to identify our needs with out being pushy. Still had to reach to get to a bottom line number. But happy over all. Great staff.

I went in to the Sherman location with questions on how to resolve multiple issues ive been having with my purchase from the Frisco location. I told them that Ive been having a hard time getting answers on anything over the phone and was hoping they could save me a trip an hour out of my way to my original location. They immediately showed me why I was having issues and what to do to get it resolved. Great staff and I finally got the Ashley's customer service I've been raving about for years!

We were in the market for a sofa and loveseat and our salesman. Brian was very helpful and answered all the questions we had about the different options. We were happy with the choice we made with his help

Great service!

Purchased a bed and frame over a week ago being told it would be their Thursday for pickup. It is now the following Monday and still no bed. Had rented a truck from a friend and had plans to pick up Thursday and wasn’t until 6 pm that day they told me it wasn’t going to be there and they didn’t know when it would be

Our most recent visit to Ashley Home Furnishings in Sherman, TX was wonderful. Our sales rep (Shane Williams) was professional and attentive, but not too pushy. He showed us our options and discussed the availability of in-stock colors. We chose to compare at other retailers before making our purchase, but none could beat Ashley's price. We ultimately bought what we wanted and were able to pick up that afternoon. Keep up the great work...thanks!

Great help and a very relaxing environment. I will shop there again!

Malinda and the other staff were extremely helpful from the moment we walked into the store. They showed us exactly what we were looking for and had great recommendations.

Shane was beyond helpful and extremely patient. I highly recommend him. Very kind, knowledgeable and helpful. 🙂

If I could give 0 stars, I would!!! This Ashley’s is the worst employer I’ve ever had. Made promises of at least 40k a year, when in reality the EMPLOYEES end up OWING money to the company for not making enough sales. LEWIS STONE is a terrible boss, never around because he’s always outside smoking cigarettes. Our job description is sales people, what they really make us do is PESTER customers until they bust open their wallets. 0/5. DO NOT WASTE YOUR TIME APPLYING TO THIS JOB!

We were shopping with our dad for a recliner, the sales staff Alec was so patient with him and then when he found the recliner he liked he was able to negotiate a great price!!! We will definitely be back

From being greeted as I entered the store and communicating with Shane was awesome. Once I made my decision as to the dining set I wanted it was seemless!

Tye was very helpful and courteous. He assisted us in finding a sofa and loveseat. We ere taken care of in a timely manner.

Very accommodating and personable.

They are so kind and helpful

One word. Awesome. That’s what I would say about my trip!

Just a terrible paying job, business office is useless, employee purchase program is a joke you can do better pricing online, I would definitely not recommend Ashley furniture as a career. Tons of turnover they go though a lot of employees

They were able to get us exactly what we wanted and were very helpful in the process.

We went to this location in Sherman to price out living room furniture. As soon as we entered the door the saleswoman Bobby came up to us and ask if we needed any assistance I let her know that we were just looking and went on about looking, she continued to talk to my husband though as that was not a sufficient answer that she wanted to hear. Anytime that we were looking at anything she would continue to come up to us trying to get us to run a credit checks, And after the 4th time of this happening I said come on let's go. She proceeded to say to my husband, out of ear shot of myself " Maybe you should take her to get margaritas so she'll be in a better mood." ABSOLUTELY unacceptable and will not be purchasing anything from this location.

Ty was our sales man an he was awesome, listened to what I wanted an wasn't pushy, everything was done quickly an smoothly.

Great experience. Brian did such a good job, helping us out! We were to get everything we wanted! He made really good suggestions and saved us some money! We have bought from Ashley Furniture one other time and we used hun both times. We won’t ever switch to someone else.

Fantastic experience with Tye! Super relaxing, was not pushy and let me and my significant take our time on choosing the right option for us. I’ll definitely be working with Tye in the future! Awesome job bro!

Great shopping experience,Shane is very knowledgeable and helpful

2 out of 2 times we have been in this store the same sales guy literally pounces on us the second we walk in and then does not back down. He bad mouths the competition and then has zero to show for it. We’re done. Supply chain issues are a real thing but this store has a pretty crummy approach to dealing with it. VERY OLD SCHOOL Sales techniques- we won’t be back.

I wish I had a million to buy everything new in there I wanted today! however I just went to price an adjustable bed that I need for medical reasons. Knowing my budget, My salesman Shane and his manager went out of their way to get me into something I can afford and still met my needs! I really appreciate the extra help and considerations of all the staff. Thank you! Can’t wait for my new bed!

Like to thank Brian from the Sherman store for a fantastic job at helping me to pick out my purchase today, Thanks again

The salesman worked with me closely to find in-stock items for my purchase. He was patient and knowledgeable about the items I purchased.

Update: 02/16/2024 I needed a new bed and called to see if Tye still worked at the Ashley store in Sherman, he does, so I went in and he and Shane, another helpful person, put together a package that saved me money. I definitely recommend these two individuals, regardless of where they work. Thank you Tye and Shane, 👍 Tye, the store salesperson was (as expected 😁) very helpful, answering questions and trying to help me find the best solution for my needs! Once I decided, he asked the manager to assist me with the financing and to apply a discount code that I had received in my email! Apparently my offer came from the dot com company website, and not my local store in Sherman, Texas! The manager (sadly I have misfile his name in my 76 year old brain 🙄) worked on the sale to ensure that I received it. I received excellent service, and my delivery is scheduled for Friday (ordered on Monday)! This is the first time I have been in an Ashley store, and after this experience, I would highly recommend others to consider purchasing from them! Dennis

Courteous staff. Didn't want to wait as long as a their wait was for the product.

Staff was kind and courteous. They listed to what I was looking for and didn't try to sell me what I wasn't looking for.

I’ve bought a brand new dresser that was overpriced and cheaply made and it’s falling apart on week 2 I strongly don’t recommend this or their bed frames

Great experience! Wonderful salesman!! Answered any questions we had yet wasn’t pushy, and we found our perfect living room set! Highly recommend- Darlene

Very expensive but name brand furniture

I called for info on a leather chair that has been out of stock for several months. Within a few minutes Brian Cowart found the chair, explained pricing and delivery and I was checked out! Super helpful and friendly gentleman. We bought our matching sectional at the Sherman store and are thrilled to be getting the chair. Thank you

I felt like I was at a used car dealership. They quoted warranty at $450 but charged me 600. When I pointed it out the salesman told me it was for my benefit. Really? They reluctantly corrected. Told me a chair was $700 and when I asked the chair to me removed from my ticket it was $350 (what a great deal/discount ! Yeah? Or what a great lie...). I paiD $1500 down for my purchase in August 2021. I still do not have my furniture. It’s October 2021. They told me it would be September and now if I want my money back and cancel the order there’s a fee. SHOP ELSEWHERE. I should have listened to my gut when they were not transparent with the numbers, but I needed the furniture. 😒

Customer service A+ !! Brian thank you for taking so much time with me! I can’t wait for my new bed and dining room table! You showed me every square foot of that showroom and we walked it several times, making sure I got exactly what I wanted! Thank you I feel like I got the Best deal ever!

Very friendly and easy to work with.

A good place to shop for furniture of all types. The staff is friendly, helpful and knowledgeable. You are greeted upon entering the store. They are having a great Labor Day Weekend event. Their furniture is high quality. So yes you pay a higher price but you get high quality merchandise. Ask for Brian Coward for assistance. I am very excited about my living room furniture I purchased. I would highly recommend this store.

Great store , courteous salesmen and employees. Great deals great delivery and great products.

Brian did an amazing job! He couldn't quite price match, but still a good deal. They had the pieces in stock so definitely worth it. He didn't disregard me due to the small sale. When we finish our family room he will be the one we look for! Thank you for the help.

Great customer service- we’ve been a fan of Ashley furniture for a while and just moved to a new town. We were very pleased with our experience at the Sherman location and were thrilled to find a couch and loveseat that they could deliver within the week. Every other store we checked was 3-4 months out. Ronnie was attentive and friendly without pressuring us, he just asked the right questions to get us to the right piece of furniture. We’ll be back!

Fantastic buying experience. Customer for life! Great team of folks.

Bobbie was wonderful in helping to pick out our new livingroom set! I can't wait to pick them up!

Very friendly service and very efficient!! Great inventory with choices for every budget!!

Spent $10k in store. Was told 4-6 weeks at the most for items they didnt have on hand and ended up having to wait 4.5 months to get my order finally filled. Worst store/business i have dealt with and will not recommend to anyone.

I had the pleasure of dealing with Mr Ronnie, he was a well-knowledged salesman. He went to Great lentz to make sure that I got the correct prices on the items that I purchased. And it was a joy talking with him the first day and then I came back on a Wednesday to purchase my items because I was in a hurry the day before. And again Mr Ronnie exceptional customer service I will go back and ask for him again over and over. THANK you Glenda M.

We went in looking for something specific. Ronnie was helpful and took us right to what we requested. They gave us a fair price and had us loaded up in a timely manner. Highly recommended.

I had such a great experience with these people buying furniture!! I couldn’t have had any more help than they provided!! Bought my gorgeous bedroom furniture I thought I’d never find, sofa and chair for the den and a cute breakfast room table set!! They worked with us after hours even to get it all done!! A very pleased customer indeed!! A big shout out to Brian Cowart who helped us so much, pointing out things to look out and staying the course after the store closed!! He’s a gem to work with!!

We are happy with our purchase of couch, love seat & rocker recliner! Tonia & sales crew made so easy! Also delivery guys were very good! Thanks Ashley Furniture

Brian was honestly amazing. He was super helpful, and listened to what our wants and needs were for trying to find the perfect furniture for our house! He showed us many different options, was totally transparent about the delays due to covid and showed us just an asking experience! I will definitely be going here from now on and using Brian! We found a great deal and are so excited for our new furniture! 💗

Cher, Shane and Louis made this entire shopping experience amazing. If you are needing/wanting new furniture or just going to get ideas, go see them. You won't be disappointed.

Good service.. And very professional

Ken was very knowledgeable, helpful and friendly. He was wonderful to deal with! I love my new furniture and would highly recommend Ashley for your furniture needs!

Ronnie was awesome to work with will recommend him to all my friends ..

Tye has great customer service and very patient

Friendly service! Worked with us on price, got a great deal on a couch and loveseat!

Typical story went in looking for 1 item and they can't even get it anymore but 1 comment to look at beds, turned into a large purchase for our new home. Brian was real nice and helpful. Didn't try to push anything on us. His manager got us a few discounts based on financing options we chose and bundling. Even though it was a lot, we knew it was well worth it. Really liked the sound of there warranty we purchased as well. Looking forward to our new tempurpedic bed and bedroom set. Update 2 months later, bed has been nice, really talk it over with your spouse to be sure you want the adjustable bed that is for you both or split, might be worth the extra if not sure. The bedroom set finally arrived and it looks nice. Also the delivery guys were great, very professional.

Ken was the most helpful salesman I have ever encountered. I had the best experience with him and "Coach" and purchased our couch and recliners. I will be using Ashley Furniture going forward.

I found poor reviews after making a large purchase and reached out to Ashley online regarding my order. I was contacted very quickly and directly by the Sherman store manager who remedied the concerns, explained a discrepancy to my satisfaction and followed up very closely regarding my order. I can say if you contact them and give them a chance you too will be a satisfied customer as I am now. Instead of complaining, give them an opportunity and you might find you'll have a far more positive experience than just ragging online. I commend any manager that reaches out directly and follows through to the very end so Carolyn thank you. I love my furniture, it's great quality as I've come to expect from my Ashley pieces and I'm a happy customer who will certainly shop with your store again 😊

Ken was very friendly and helpful! He helped us find the best deal.

Trying to buy a sofa and recliner, they have a sofa on display that no one can even sit on and they won't sell it. First time it was going to be end of July before we can get the furniture, called back today it is now the first week of August before it will come in, but they won't guarantee anything and will charge a restocking fee if we cancel. Very Frustrated

(Translated by Google) In Thanksgiving 2020 I bought a quarter set that took almost 5 months to start delivering and it is the date that all the pieces have not been delivered to me completely and in perfect condition. Returned a drawer due to broken 1 drawer internal support. I have also returned 2 times a drawer that the door comes off, and another that has misaligned handles. At first they offered to give me everything in 6 to 8 weeks, but they have not complied. By this date, the end of June 2021, they want to deliver the pieces to me in the deplorable state in which they are, without taking into account inflation, lost time, the discomfort that we have experienced with the staff and the 3 managers of the store that me has attended, in Sherman, Tx that they always promise and do not deliver. (Original) En Thanksgiving 2020 compre un juego de cuarto que tardaron casi 5 meses en comenzar a entregar y es la fecha que no me han entregado completamente y en perfecto estado todas las piezas. Devolvi un gavetero por estar roto un soporte interno de 1 gaveta. Ademas he devuelto 2 veces un gavetero que se le sale la puerta, y otro que tiene los agarraderos desalineados. Al principio ofrecieron entregarme todo de 6 a 8 semanas, pero no han cumplido. Para esta fecha, finales de Junio del 2021 quieren entregarme las piezas en el deplorable estado en que se encuentran , sin tomar en cuenta la inflacion, el tiempo perdido, las incomodidades que hemos pasado con el personal y los 3 gerentes de la tienda que me ha atendido, en Sherman, Tx que siempre prometen y no cumplen .

I communicated with Ken through the entire process and he was incredibly helpful to me. He worked with me to find a mattress quickly in an emergency and even kept the store open after hours for me to pick it up. Wonderful customer service!

I was referred by Angela in the Paris, Texas store to Brian Cowart at the Sherman store for a hands on experience with the mechanism of a sofa bed. A week later I went in and Brian knew my name and what I was looking for. Patiently, he asked questions , listened to what was important to me, then showed me options. He was even patient and accommodating as I repeatedly tried out the two top contenders! Then, he truthfully delivered the hard message: The wait could be more than 6 months. That's what I look for in a business person-character and integrity. Thank you, now I can stop looking for the right piece of furniture!

I’m a very hard person to sell to and I have to admit that my husband and I had a great experience with Brian Cowart. I did my research and shopped online before going in to see the couch I wanted. They didn’t have it at their store, and I was ready to walk out. However, Brian showed us a couch that was even better and honored the online price. We’ll be going back for our future furnishing needs!

From the buying experience to the delivery to the damage to the customer service it's been nothing but a great experience and I would recommend anybody buy from here because the next time I need to I will.

Brian was very helpful. He was knowledgeable about the product we were interested in and answered all of our questions. He was professional and friendly without the pushy salesman tactics that you expect when going to shop for big ticket items.

To get my Darcy armchair and ottoman, you would have to pull it from under my cold dead body! I love that chair. I have arthritis in my shoulders; the arms are high and I can put my arms on them. Wonderful! The seat is high although I do add a bamboo pillow to give me extra height when I get up. The arms are sturdily built and I can easily use . them to help my self up to standing. My chair is a beautiful medium color aquamarine. My yorkie loves to sleep on the wide arms. I love this chair and am ordering one for the bedroom! Pam Morgan Walker

I love Ashley, friendly people, delivery was great

Ken was amazing! If you go here ask for Him! He had amazing knowledge of the furniture and stock (even let us know about possible supply chain issues, for delivery, up front). We were looking for a new leather sofa and he showed us 4-5 options. He went above and Beyond to make sure we found something we loved! 5 stars

The sales person and management worked with us on price. We received good service and a fair price on the item we purchased.

Great experience! Ken was very helpful and friendly. Will definitely be back.

Very nice people! Brian was very transparent and easy to work with. He took us to the things we would really like and would work for us and our home. Also got us a great deal!!

Ordered 4 side tables (Slightly smaller than end tables) on April 27, 2021 for our living room. When asked, the salesperson quoted an expected delivery date to the store of mid May. Received a call on May 5th that delivery would be delayed until mid June. That’s a big difference. I’m disappointed. I guess I’m spoiled by Amazon who almost always meets, or exceeds, their delivery date promises. June 28, 2021 update: Still no end tables. Mid June came and went. I called the Ashley HomeStore in Sherman several times since then. Each time I called I received a different answer, none with a specific delivery date. First I.was told it would be another week since it had to go to the warehouse first. Then, it was going to ship in a few days directly from the factory to the store in Sherman. As of today, it’s supposed to ship tomorrow to the warehouse, and then to the store. I have no trust that it will. It has now been 62 days since I purchased, and paid, for this furniture. I just can’t seem to get an accurate delivery date from this company. July 1, 2021 update: We finally received notice that our furniture is available for pick up, drove to the store and brought them home. When we opened the boxes they were not assembled as promised (See pictures). I requested complete assembly because I am handicapped. We put them together ourselves rather than wage a protracted battle. Case closed. I don’t recommend this store.

Ken and his team were great to work with they made the whole process enjoyable and very simple me and my wife were promptly greeted. And answered every question we threw at them at no time did I feel lied to or bated. I will definitely be telling my friends and family to so and talk to Ken when they are in need of furniture. Thank you guys so much!!!!

Ken over at Ashley’s furniture was AMAZING!!! He was very helpful, and friendly. Best deals in town!!!

Excellent service very professional delivery service

If I could give less than zero stars I would!!! I ordered a couch Jan 10 2021. I was told it would be here 2nd-3rd week of Feb. I called at the end of Feb and was told it would be Mid April and a manager would call me back. I never got a call and then I called again around the 1st of Mar. I was told then I would get it in the next week-2weeks. Never heard another word. I called the middle of March and was told it was shipping out April 18th but someone would stay in touch with me about it since they are supposed to do that with every sale. I called today April 17 and what do you know! I was told mid June-July. The manager was with a customer and is supposed to call me back.This is by far the worst place I’ve ever done business with and will NEVER do it again!!!

Purchased a queen tempur pedic mattress set with adjustable base on March 12th slept in it for about 2 weeks didn’t like it wanted to upgrade to a king called our Sherman,Texas store and apparently they don’t want money cause king would quite a bit more they never called us back so I will not give Ashley’s anymore of my business. Customer service sucks I will tell friends too

We were looking for new furniture, and went to Ashley Furniture in Sherman. There, we met Brian Cowart. He was so nice and walked with us through the store, and answered all of our questions. He worked with us to get a great price on the items we wanted, and arranged for out furniture to be delivered in a very timely manner. The delivery people were very efficient and professional. We LOVE the furniture we bought, and we are so glad we went to Ashley!

We’ve been waiting so far two months for our furniture to come in that we’ve already have been making payments on. Every time we call they have a different excuse on delays and it’s not believable at this point. Don’t waste your time or money here.

Brendan was very helpful with me Will recommend him thanks

Brandon knows is job. Very professional!!!

Friendly, welcoming staff. The gentleman that assisted me was very knowledgeable and transparent during my experience. I appreciated that while he was an excellent salesman he wasn’t pushy and respected during my first visit I just wanted to look. That is the reason I chose to go back and purchase furniture from Ashley Furniture. His manager was also very helpful during my purchase and made it a very positive experience.

Shane has been very helpful and patient. This is my 3rd visit to the store to decide on furniture and he’s always very patient. He has even followed up with me through email. I will definetly be back.

Shane is the best

Mia was amazing. She immediately had pieces picked out after I told her what I was looking for and helped me find something in my price range. 10/10 experience!!! Thank you!

Ordered several thousand dollars in furniture. Was originally given a Feb. delivery date. Then March. Then April. Now May. I am confused as a consumer. If I didn’t pay my bill on time then what would happen? One month is ok, but 3! I called this afternoon and a young lady just kept apologizing and saying “hopefully” it doesn’t get delayed again. I don’t understand why Ashley Furniture would not let me know in advance that this could happen. I have made plans with family and now I don’t have furniture. Corporate America making money off the little guy and not holding up to there end of the bargain. EXTREMELY FRUSTRATING -Now it’s May 16th and we received this. Good afternoon, this is Lizzie from Ashley HomeStore. Your order should load from the manufacturer in a couple weeks! As soon as your order hits our docks, we'll be able to give you a call to schedule your delivery. Have a great day! So now we are looking like it’s going to be June. So disappointing 5.22.20 -Latest update= Now its just laughable Good afternoon, this is Lizzie from Ashley HomeStore. Unfortunately a part of your order seems to be delayed and currently shows that it should load from the manufacturer early June. As soon as we receive that last piece, we'll give you a call to schedule your remaining delivery. We'll continue to keep you updated and let you know of any other changes. I apologize for the inconvenience, have a great day. What can I do? This can’t be right. . .

Quality and pricing

I purchased a counter height table with 4 chairs and a bench back in October. It took 8 weeks to arrive and it’s beautiful. It’s been 4 months now, and two of the chairs foot bars are loose and will not be tightened. While it looks pretty, the table to me seems cheap. I will say that when my 2 year old wrote on it with sharpie 😠 I was able to scrub it off pretty easily which was a relief. I also ordered a simple accent chair for my living room and I have yet to receive it. Originally they said December for delivery, then January, February, March... now late April?! I don’t get it. I know Covid and weather etc, but seriously 6+ months for a single chair! Ridiculous! The salesman was very nice and knowledgeable, he would send me updates almost every week, but he has stopped sending me updates about a month so i have no idea what’s going on. I probably will not be returning to any Ashley furniture in the future.

Placed an order online and had to cancel. Called my store directly and spoke with Brian Cowart and had the best experience. I will never order online again. I will deal with Brian or my local store directly. They are extremely helpful and have better deals! Thank you so much for the wonderful experience I will definitely be a repeat in store customer from now on!

I had a great experience with Ashley Homestead. The shopping process was very easy with very helpful staff to answer all my questions. The delivery was excellent with tracking and time notifications. And I am very impressed with quality of furniture with prices much lower than nearby local stores.

The staff is absolutly the best this place was so helpful

Great experience! Very very nice salesman. Our recliners (real leather) were slated for possible April delivery. They came in and were delivered yesterday. Due to this virus there have been customers what monthS especially for leather. Thankfully maybe delivery is on an improved timeline. At least ours was, yay! Happy customers this morning 🌄 We slept in our recliners, so we're more than satisfied 😁 Beautiful showroom with large selection of furniture to choose from.

Brian was a pleasure to work with and very knowledgeable.

The very nice and the got stuff in quick but done right

Great sales staff and delivery personnel. Very professional.

Everyone was very kind and helpful. We appreciate how easy everything was handled. We definitely recommend Ashley’s furniture.

Very helpful and knowledgeable. Lots of choices.

A very positive experience. Salesman was extremely personable and helpful. Was able to purchase exactly what I wanted.

I worded with Brian and I must say it was a great experience. He knew his stuff and knew how to figure out what I was looking for. Glad to say I left with exactly what I wanted. Will definitely go back to work with him again!!!

We have enjoyed Ashley furniture for a while now. Great furniture, great employees.

Great choice of furniture and outstanding service.

The delivery crew came in and helped move the other furniture out of the room and laid out the new order perfectly with no hassle it was fantastic!

Awesome experience from start to finish!!! Carla is the best and delivery was was done so fast I couldn’t believe it. Definitely a repeat customer!

The best furniture shopping experience I think I’ve ever had! Took my teenage daughter in to pick out a new bedroom set and Brian was so friendly and helpful and we were in and out in such a short amount of time. Love the 0% interest financing as well!

Very nice and very helpful today Brian was a great salesman with no pressure to make the sale. I will recommend Brian to everyone I know.

My wife and I bought a house and bought a sectional couch, and two recliners to go with it from Ashley’s in Sherman. We were told we would get everything except a corner piece to the couch in 4 weeks. But we would have to wait 8 weeks for the corner piece. Sounded fair enough. After waiting 2 months to get anything we got three corner pieces to the couch, and two recliners but they forgot a cord for one of the cup holders that go on the couch so you can charge appliances. So I spend the next six weeks calling asking when our stuff is supposed to be in and every single time I called I got told, “it’s on the truck will either be here late this week or the beginning of next week.” I finally asked for the scheduling department phone number and called them, and they say they have it and we schedule a time for it to be delivered. So at this point, I’ve waited a month and a half longer than what they said, and with COVID I would excuse that i wasn’t told every single week my couch was going to be there in a few days when that was clearly not the case. So they finally deliver all my stuff and they forget the cord and a back pillow to my couch. So now at this point I’m debating on seeing if Amazon has a matching back cushion and cord so I don’t have to wait another 2 months to get something that should have been here the first time. Use another furniture company next time. I’ve never seen customer service like this before and they lost me as a customer forever.

Absolutely wonderful experience our sales man didn’t try to upsell like most stores do. He stayed right at my budget. He was super helpful and explained everything in detail! The management at the store was also very helpful totally great experience!! Will definitely keep my business!!

Brian cowart has been a pleasure to work with! Everything has been smooth sailing! Thank you Ashley homestore for making furniture shopping so fun!

Be sure to read your lease agreement closely and ask plenty of questions.

Shannon was very personable and professional and we really enjoyed working with her to complete our purchase of some major furniture. I suggest she receive a bonus:)

Was very helpful my dad is 87 yrs old and they were very good to him explained everything very n I ce delivered when they said they would

Sales persons were helpful and willing to negotiate. Delivery is horrible.... still waiting 1 month later and being told that some items won’t come in until next year. I understand COVID 19; but this needs to be communicated up front; not a month later. Why have items in your show room that you can’t deliver on? I liked what I saw but I will definitely go somewhere else for my future furniture needs.

Only giving 1 star since I cannot give zero or negative. I do not recommend purchasing any furniture from this company, especially during covid. I get that everything is built to order, and of course you are told 2-5 weeks for delivery, I wish that was true. But here I am, purchased furniture on August 8th, and now being told it won't be delivered until sometime in November. Absolutely ridiculous. At least give your customers a realistic time-frame instead of straight up lying to their faces just to make a sale...... 14+ weeks wait on furniture that I'm already paying for.....

Nice product super delivery guys. Made sure everything ok and safe.

I am ONLY giving 2 starts because of how much we appreciate Brian. However, we should’ve listened to everyone else when they told us about Ashley’s delivery times even before the pandemic hit. First we were told 3-4 weeks (end of aug) except for one corner piece of our sectional (that piece can take up to 8 weeks, okay fine, we can work with that). We’re then updated that it won’t be until mid October, then late September, then back to mid October. I finally called and I was told everything except one armless chair could be delivered! Great, we can do without one piece for now! -might I add that Brian told us later that he had no idea items where available for delivery, I had to inform him they were- Now I go to look at my order summary for delivery today and I’m only receiving the corners of the sectional and the consoles.. that’s 2 extra IMPORTANT pieces not coming. What is the point of getting a couch delivered when it’s 3 corners. I advise everyone to spend their time and money elsewhere.

Brian and his associates were great! he helped up find what we wanted within our budget, was honest, kind, and super helpful! Customer Service on point! EDIT: I'm like extremely annoyed with this company. Like I said the customer service was great but they had already ran my husband's credit before they told us that it would be at least three months before we got our mattress and couches. It would've been nice to know that upfront since we are buying new mattresses and couches because we are uncomfortable. We could've and WOULDVE taken another route and not made my husbands credit take another Inquiry. Now we are stuck waiting several weeks for our furniture pretty much stuck. my original rating was five stars because of the customer service and I do understand with Covid how difficult things are... It would've really been nice to know these things before they ran my husband's credit.

First of all you only get 1 star because I have to to leave a review! We purchased our sectional May 8th and was told 2-4 weeks for delivery! When we inquire about it, "waiting on a part,it will be first of next month"? We've been told this going on 4 months now! Ask for refund and of course "we cant"! Wth? How do you sale furniture you cant deliver? WE WILL NEVER PURCHASE HERE AGAIN! I mean I understand covid and all but your supposed to be a furniture store! I even called corporate and left a message a month ago,no one has returned my call? Not good Ashley!

I had a fabulous experience! Bryan was so helpful, letting me shop around and change my mind and change it again when I found a piece I liked better. He handled everything effortlessly, there was no pressure to buy anything and he answered any questions I had along the way. 10/10 would recommend, and we will definitely be shopping here again.

Great service, good people, awesome sectional!

Good selection of furniture. Typical high pressure shopper stalkers!!! Could not look without a salesman staring over my shoulder. Not high quality. Mid price for put together/ boxed furniture. They push you to speak to the manager even after saying no several times. Everything is delivered. Nothing in stock. No time frame on delivery. Everything made overseas. Deffinetly will try to push you into buying. Not a place for someone that has a hard time saying no. Not a place to just look for furniture. Way better experience at NFM.

Very satisfied. Delivery was right on time & delivery personnel were very nice.

We were looking for a chair for our nursery during the middle of the initial coronavirus outbreak. Everyone was very accommodating to help us and understood our need for timeliness given we were expecting our first child. Kay was our primary associate and seemed to be willing to bend over backwards to help us, though honestly all the associates we encountered were all very helpful and dedicated to our satisfaction. They also were willing and able to make last minute changes to our order when our baby arrived earlier than expected, assembling and delivering our chair for us. We would gladly make a purchase from them again in the future. Very satisfied.

Very nice and gave me accurate information. Willing to work with me both on price and schedule. Delivery people were professional and friendly.

I am never disappointed with shopping at Ashley's HomeStore in Sherman, TX (really, any of their locations). They acknowledge you when you come in with a friendly and professional attitude no matter how you look. I cannot say that with other furniture stores. Today I purchased a King bedroom set from Brian. He listened to what I was looking for and made it happen in my budget. I will be back to shop again. 😁😁😁 Update: My king bedroom set was delivered yesterday. It was great using the tracker to determine when the delivery guys were showing up. They were on time (at the beginning of the 2 hour appointment window). The delivery guys were professional and friendly. At the end, they even asked me if I had any questions for them. I gotta state again: I will be back to shop at Ashley Homestore again.😁😁😁

Delivery staff were helpful and friendly and took great care not to damage their surroundings.

If I could give 0 stars I would. Worst customer service I have experience. They give us a time frame and every week after that time frame is “it’s on the truck and will be here next week”. My furniture has been on the truck for 3 weeks so far. I understand during COVID it will take a little longer but at least be truthful. Honesty goes a long way but this company has zero. They told me if we cancel our order we will have to pay a restocking fee of 30%. I will never do business with them again and I will advise everyone I know looking for furniture to stay away from them.

The best service, awesome selection. My salesman Shane got me a great deal on a sectional couch . I'm so happy that I chose Ashely furniture in getting my first piece of furniture !!

Ashley Furniture is Simply the BEST!!!

Sales people did a great job. Everything was fine until they took our money, and made US do ALL follow up for the next month! They stated a 10 day delivery to store. Thanks for a NOT so HAPPY BIRTHDAY present to our son!!! Needless to say - We feel MORE could have been done in their part - We Will not shop here again!

Brian Cowart was extremely helpful and professional. He helped us find exactly what we needed and didnt try to push us into anything we didnt want and or need. Thank you so much

The guys went out of their way so I could take a bed home same day...

GO TO SIGNATURE FURNITURE ON TEXOMA INSTEAD!!! They sell the same furniture!! Love my furniture....but I WAY overpaid by buying at this store...let alone the poor customer service I received when I had shipping/delivery problems. OH and you will pay less for delivery at SIGNATURE FURNITURE also!!

We worked with Ken and he was so Incredible and professional. Our overall experience was that we would definitely return for any future furniture needs.

Not bad

Loved it

Came in and had a fantastic experience. A nice group of ppl work there.

Salesmen lie and will tell you furniture delivery is only a couple weeks out and they're running ahead of schedule. Lies, make sure you can wait 4-6 weeks for your furniture. Most importantly, DO NOT buy from Will, foul temper, doesn't return calls after the purchase, simply put he's worse than a car salesman.

We recently bought new living room furniture and everyone we met from the sales people to checkout were amazing! I can't say enough good things about them! We will definitely be back when it's time to buy bedroom furniture!

Great place to shop for all your furniture or appliances needs

Loved the employees very helpful and knowledgeable about all the products

The store has all I need. It's a beautiful store

We were happy the minute we walked in. We were quickly greeted by Brian, who was very nice and helpful. He patiently worked with us as we tried out many sofas to find the right one. He knew a lot about each one and really assisted us in weighing their pros and cons. We ended up purchasing a leather sofa and love seat. They quickly price matched a deal I had found via the internet - no negotiation required. The price point is amazing. They should be delivered in a couple of weeks. We also purchased a 5-yr protection plan. If we don’t end up using it, we receive store credit for that amount. So it’s a win-win situation. It’s offered thru Ashley’s, not a third party. I’m looking forward to returning to the store after the furniture is delivered to work with the store designer to buy tables, lamps and a rug. Highly recommend!! Update: Our furniture was delivered and it looks great! There was a slight indentation on one of the sofa cushions. The delivery man took a pic of it and I was quickly contacted by Amy to arrange to have it repaired. I was reluctant because it wasn’t real noticeable and I didn’t want to make it worse. Amy took time to explain the process of how they would fix it which was very reassuring. Anthony came out to our home less than a week later and skillfully fixed the indentation by adding more stuffing and actually added more to some of the other cushions to ensure I was happy. He also spent time explaining how to care for my new furniture which I really appreciate. I learned a few things! He really went the extra mile and has a lot of expertise. Thank you Anthony and Amy!

I ordered my queen size mattress and adjustable bed from here and the 2 young men that delivered it were very nice and professional. I got it on time and am very pleased with my purchase.

I am not a fan of having to order everything that you want to buy and then it will take 4 to 6 weeks to arrive.

The customer service was impeccable. The store was put together well. The store manager is the bomb!

Thank you for the experience and looking for as new couch and coffee table Thank You Krystal and Mike Pasch

I don't like the salesman on my heels. I like to look on my own but he was persistent on what he thought I'd like

I purchased a Beautiful Sleigh Bed for My Wife. The Bed is Amazing and My Wife Loves our Purchase. Thanks to the Ashley Team for working to expedite our shipment and home delivery!!

Personnel were very friendly and helpful. they allowed me time to make my choices. I was extremely impressed with the service I received.

Great furniture and quality it just takes a long time to get the furniture but other than that great experience. Delivery drivers were very nice and professional

A very great place to buy furniture for your home. And low price for the furniture for your home

Jeremy lane was the best and helped with everything. Definitely deserves a raise.

Brian and the team at Ashley furniture were very welcoming, friendly and attentive. I would definitely recommend this location to anyone!

Expensive

I got a great deal on my sofa plus a recliner and chair and a half.so pretty. The man who helped us was very nice and helpful. So if you go in ask for Brian he was loads of help and really nice.

It was so so nothing to brag about no bright colors of furniture all dark and brown need more colors to light up the place.

Nice people to do buisness with.

Jeremy Lane was awesome! Highly recommend!

(Translated by Google) Very nice furniture (Original) Muy bonitos muebles

I bought a recliner at the Sherman, TX store on a Friday afternoon and by Monday evening had buyers' remorse and decided to cancel my order. When I called on Tuesday morning, however, I was told the item had already been pulled (but not shipped) so, while I could cancel the order, there would be a 30% restocking fee. What? Thirty percent? At the time of purchase I was told it would take 2 - 4 weeks for the item to be delivered. How, then, had it been pulled from stock already after just four days? The manager wouldn't budge on the re-stocking fee, and I wasn't willing to pay for nothing, so, I had to accept the recliner after all. Word of caution: If you buy something from this store, you have only until the next day to change your mind.

Very friendly and knowledgeable staff. Outstanding prices. A comfortable purchase.

Very good sales rep. Turiza(?)