Ashley Store Spring, TX
Great style doesn't have to be expensive! The Ashley Store cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Spring, Texas at a price that other companies cannot compete with. The Ashley Store has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us at the Woodpark Shopping Center, next to Sun & Ski Sports. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Beyond the fact I liked the product we felt Adriana made the difference. Her extensive product knowledge coupled with her professional salesmanship and wonderful personality made the difference. She definitely knows how to provide great customer service!
I am speechless with customer support at Ashley’s provided by sales person Mr Ben Pham! A true role model for ideal customer service rep! We end up buying much more than we intended initially, at mutual satisfaction:-)!
If I could give no stars I would. We walked in ready to buy 2 bedroom set & NOBODY, not ONE person asked if we needed help or greeted us. Is it because of the way we looked or were dressed? maybe! I dont know but was very disappointed. Get better workers
Had a great sales person that was very helpful and did great all the way through.
You guys are awesome and friendly, i do appreciate your all help
May cancel purchase- Upon arrival we were greeted immediately by the friendly salesman. We let him know I had been pre-approved and were there for a couch. My husband and I were browsing through the couches while he was entering our information into his tablet. Things were going fine until we decided on the couch. Then his tablet quit working properly AND the posted price was different than what was in the system, so we got the manager involved and everything went down hill from there. We were in the store for 2 more hours while they tried to rectify the situation. They each kept calculating different things on their phone calculators asking “what if” scenarios that involved discounts on the incorrectly posted price, which still put us at a higher balance, then if we just got the correct price; almost as if they didn’t understand math. At one point the manager tried to sell us a discounted lamp but couldn’t get that to ring up properly either. We ended up paying full price and have to go back to get the “big managers” approval to refund us the $600 from the system price.. All in all, we left the store completely frustrated and felt like we had gotten scammed. If when we go back to get the $600 refund, anymore shadiness comes up, we are canceling the purchase. As soon as we left I said, we should have just walked out from the start of the incorrectly posted price that they couldn’t honor. Lesson learned, but I will never go to Ashley again, even if this transaction works out.
Not only did the store delivery guys damage my floor and try to hide it, they sent unfinished product, and the assemblers tried to hide damage to the bed frame… We bought their extended 5 year warranty- which includes a credit for monies not used during the warranty period. We did not use the warranty- so we put in an order for the equivalent about a month before the warranty redemption purchase time frame ended. Four months later, and I’m still going into the store and calling 1-2 times a week trying to get my order shipped… all because the manager didn’t fill the paperwork out correctly for the credit to be applied. So instead of solving the issue, they come up with different excuses and blame others… which is convenient since as a consumer, it is nearly impossible to get ahold of anyone above a store manager. Ironically- this review was prompted by my visit to find out if they have fixed their error or not.
nothing special, disappointed looks cheap vs the prices being charged.