Ashley Store Victoria, TX

Had a great experience at Victoria Ashley Home Store Chad and Jennifer were very helpful Thank you

This place is great to shop at. The staff are friendly, helpful, and go out of their way to make sure you get what you want and nesd.

Glen was Amazing very friendly and extremely helpful with all questions and the buying process. Was a great experience and will definitely do business with him again.

We came in looking for a sectional a couple of days ago, and Ronny greeted us at the front door. He took his time explaining measurements and different fits of how the sectional would work in our space. We left to think about our purchase and decided to come back because of Ronny’s professionalism. We ended up purchasing a sectional and a dining table (which of course, Ronny guided us to the right choice within minutes). The experience was quick, easy, and very straight forward. Thank you Ashley’s Furniture, and thank you SO SO much Ronny!

Ronnie our salesman was courteous and professional, good attitude, worked with us on price savings .Strongly recommend to other's.

Ronny did an awesome job helping my mother find her bedroom suit today!!! Thank you so much

I am a Veteran and repeat customer of Ashley Furniture, and what happened at the Victoria, TX location on 12/14/2025 was unprofessional and unnecessary. I purchased a couch and a $150 4-year extended warranty on 12/8/2025 during their Veterans Day sale. The furniture was delivered on 12/12/2025. On 12/14/2025, I decided I would only use the furniture for the holidays so I request a refund for the warranty that I just bought 6 days prior. The furniture was NOT being returned, and nothing in writing stated the extended warranty was non-refundable. The manager was cold, dismissive, and refused to help me or provide her supervisor’s contact info, even embarrassing me in front of her employees. Only after contacting the Corpus Christi office and mentioning small claims court did she finally agree to process the refund. To the owners, I strongly believe you are not fully aware of how your manager is treating customers in your name. The way this situation was handled does not reflect the professionalism of your other locations. You lost trust that day, not because of policy, but because of attitude, behavior, and dismissiveness. To Veterans, Ashley Furniture in Victoria will gladly say "thank you for your service" during promotions, but this store manager showed how quickly that gratitude can disappear once the sale is completed. Veterans deserve honesty, respect, and transparency, not pressure sales tactics or dismissive treatment when we ask valid questions. Was $150 of some warranty return worth the trouble and the loss of a customer, that is poor managerial performance. Any business minded person would tell you that you want returning customers.

Cecilee Rains was absolutely fantastic at Ashley’s Furniture!! She was top notch!! My official go to furniture place and salesperson!! 💯

Ronny was the best. 10/10 experience.

5 star experience. The guy in the hat Mr. Glenn Bray was such a great help. Looking forward to future furniture needs with Ashleys Again!

Angela and Ronny were extremely helpful and gave us a great deal! We are very excited for our new couch! This is why we always choose Ashley Furniture!

Ronnie and Jennifer did a fantastic job!

Amazing customer service

Rowny helped so much with helping us find the couch we wanted!

Ronny Pruitt was pleasantly helpful. We ended up upgrading from the couch we originally came in for…all because he was willing to ask our intentions, then showed us ALL the options he had for us.

Glen knew his stuff and was very quick and efficient!

Jennifer and Chad were amazing with helping us find a dining table! I HIGHLY recommend them with any future purchases!

The guy with the hat Glenn was an awesome salesman and helped us get the best deal.

The guy in the hat and Jennifer are awesome.

Cecilee helped us pick out a new bedroom set to match our room and was very helpful and friendly overall

Ronnie was great and excellent at his job.

The best experience I have ever had here! Mr. Green was very knowledgeable on every aspect. Very smooth, quick process. Highly recommend him as well as the financer. Alayna, for the elite service!

Ronny and Alayna were fantastic. Stayed late so much husband could approved his recliner. Thanks so much for your assistance and patience.

CHAD GREEN! GREAT SERVICE!

Chad did great helping us find a couch. Highly recommend him if you come to Ashley’s furniture.

CHAD GREEN! Great customer service!

Ronny was super helpful and helped my husband and I pick out the perfect mattress! He was very knowledgeable and lovely to work with. Ask for Ronny when you come shop at Ashley!

The guy in the hat Excellent service!

Awesome job Chad and Elena did on the purchase of our bed and mattress. Chad was very helpful with the selection we chose.

Cecilee was very helpful, friendly and knowledgeable.

Angela and the guy in the hat were excellent. They addressed my needs, were friendly, courteous. They were extremely knowledgeable about their products. I would definitely shop with them again.

Cecilee was very patient with me and very knowledgeable of the product. I was sold thank you cecilee

Ronny was very attentive

Ronny was very professional, highly recommend.

Ronny was very helpful and we appreciated the attention he gave us.

Ronny was extremely professional and helpful. When you come into the store ask for him and you will have a great sales experience.

Bought 4 recliners recently... Ronny was very polite, and very helpful... I am very satisfied with the service I received from him and the purchase I made. Would recommend Ronny to anyone.

Ronnie and Alayna were extremely helpful and was able to to get us what we needed. Process was smooth and efficient.

Ronny was great amazing service

Very helpful, very polite, and great service! Ronny was such great help finding the perfect bedroom set for us!

The guy the In the hat and Amelia, was very helpful and knowledgeable

Ronny was very friendly and knowledgeable. He worked everything out so it was the best for us.

(Translated by Google) Excellent quality in the merchandise they sell. (Original) Excelente calidad en la mercancía que venden..

Excellent service .

Robin was kind, patient, not pushy at all and understood the exactly what we wanted and helped us get it! Great inventory and staff at this store!

Great customer service and quality care by Tray! He will help to all extents find the right fit for you. You won’t be disappointed.

We had a great experience with Glen the man in the hat We got everything we came in for He was very helpful

Robin at Ashley Furnature in Victoria, Tx is the most amazing sales person we have EVER dealt with. She showed us all of the furniture we walked in to see. We are furnishing an apt for my dad. We felt like she was a friend with no pressure. She is so knowledgeable and friendly.

The most patient, kind, honest, personable guy there ever was works here and you can’t go wrong buying from him! It only took me three visits to finally decide and I had this man carrying chairs from one side of the store to the other and switching ottomans around. Just for me to purchase my original idea 😂 highly recommend Ronny!

Glenn (The Guy with the hat) was absolutely amazing!! He was beyond knowledgeable, patient and extremely nice. I couldn’t have been happier with the service he provided!!

Ronnie and Elaina were amazing!

It was a a pleasure doing business here. I highly recommend it. They were great help!!!

We had a great experience with Ashley furniture in Victoria Texas. We came in needing something on that day and “the guy in the hat” was very accommodating and sent us home with a sectional. And thank you to Alayna for helping us get all checked out!!!

Angela Franklin was so helpful. We were able to find what we were looking for and more. Go see Angela!

Highly, highly recommend you go see Glenn Bray here! He is awesome and will go over and above to work with you and assist in helping you pick the perfect furniture that best suits your home needs. He was so kind to me, my wife & daughter today. Thank you, Glenn. God bless you.

Tray, very informed and helpful. Really sweet with our little 4 year old as well who of course was all over the place whole we looked at beds.

Ronny and Jennifer were so helpful and friendly. They both made my shopping experience a joy today! Good job to both of them.

Just bought a new furniture set at Ashley Furniture Store in Victoria. Tray was our salesman. He was so sweet & patient with us & knowledgeable. We kept going back & forth, unsure of what we wanted. But Tray helped us narrow it down & we were able to make a great, solid choice with confidence & a great deal. Very happy with our purchase!

Amazing experience. Tray was extremely helpful and detailed. Made the purchase smooth and easy

Traveon was great to work with here at Ashley! He never pushed or pressured, was simply helpful with our purchase. Highly recommend!

Ronny was so knowledgeable helpful! Thanks Ronny!

We had a great experience with the guy with the hat and Alaina. Quick and great service. Will definitely use them again

Absolutely amazing customer service by the guy in the hat and Jennifer.

Great 🐕‍🦺 and Robin was great!!!

It was great from start to finish! They answered all my questions and made me feel very comfortable. The place was nice, clean, and the staff were knowledgeable. I plan on returning. Chad and Jennifer helped a lot!

Trey was an awesome help and very polite and informative with helping us choose our living room set! I highly recommend him at Ashley's... thank you so much Trey!!

Chad is awesome very helpful couldn’t have asked for a better experience. Highly recommend the Victoria store and Chad.

Best customer service working with Chad and much better and than Corpus! I absolutely love this place

Amazing customer service! Ronny went above and beyond!!! Thank you!

Don’t waste ur money or time here. They basically just bait and switch you. On top of that the price u pay for ur new mattress or furniture piece is the price on the apparel and then they add a big shipping charges. Don’t be fooled by the sticker price.

Traveon was the best. Had the most patience while we went back and forth on couches. Then helped me measure the ones we like to make sure we had them room. 10/10 would recommend.

Great experience with friendly service! The guy in the hat and Alayna were awesome!!

Chad was amazing more people need to do business like him and let people breath and make a choice Thank you

I had a really great experience couch shopping with our associate Chad

Tray is a great help! He seems to keep the store running! Everyone gravitates towards him!

Ronnie was great!! Helped us with bedroom set and sleeper sofa.

Shopping here was seamless. For someone indecisive like myself, Traveon’s knowledge about all of the showroom furniture was very helpful. Once we put together what I needed, Alayna had the paperwork ready for me to sign and I was out of there in no time.

Randy P helped us find the perfect bed!

Came in looking for a new sectional setup with a high back, was greeted by Tray and couldn’t be happier with the customer service we received. Let him know what we were looking for and he intuitively asked if kids and pets were an aspect of our home, then brought us to an initial option that was nice but not ideal. After asking a couple more questions he knew exactly what we needed and brought us to our new furniture! Once he gave us a thorough explanation of its features and provided options, and we gave it a run with discussion of potential future expansion options, we knew that was what we wanted. A big thank you again to Tray and his helpfulness, as well as the quality furniture Ashley has to offer!

Ronny, Jennifer and Angela are the best! They made our experience so smooth!

Just upgraded the living room at Ashley Furniture! Go! Ask for Ronny, he is beyond super patient and knowledgeable! Then when you finally make a decision, passed closing time (🙃), Angela and Alayna are fabulous to help wrap it up! Awesome experience!

Good selection and Tray was very attention and gave information we needed and walked us thru the process. Highly recommend !

We have had great experience at this Ashley’s furniture due to Traveon’s knowledge, professionalism and being friendly.

Glen with the hat and Alayna at Ashley furniture did an amazing job at helping us find some new furniture for our house. Glen helped us with figuring out costs and was an overall amazing sales professional. Definitely recommend finding him at Ashley furniture!

Very nice furniture store. I recommend Glenn and Alayna, Glenn was very transparent during our purchase!

Tray was knowledgeable and friendly. He went above and beyond each time we came to look at mattresses and never pressured us to make a decision.

Ronnie Pruitt was very helpful!

Went in looking to buy a couch my husband and I weren’t sure where to start. But thankfully Chad helped us narrow down a couch perfect for our families needs. We even ended up order a table! Such a pleasure to work with, I’d definitely love to do business with him again. Alayna was such a delight as well. She helped us finalize everything and made everything so easy on our end. Thank you so much Chad & Alayna. We appreciate all of your help!

Tray helped us out today with our couch hunt, kept checking in on us, answer questions and Alayna made the purchasing process smooth with no issues

Tray was awesome.

Tray was very helpful! He got everything we needed and even offered us refreshments

Tray was very helpful, super quick process and very knowledgeable.

I had an awesome experience at Ashley Furniture thanks to Cecilee Rains. She listened to what I wanted, compared options within my budget, and explained warranties clearly. Checkout was quick, delivery arrived when promised, and they followed up afterward to make sure everything was perfect. I’ll definitely be back—thank you, Cecilee Rains.

Tray helped us out and he did a great job! Was great, not pushy at all, and made us feel very comfortable.

Awesome customer service and helping finding what I was looking for ! Robin and Jennifer , thank yall so much !

Excellent service. Robin and Alayna were both very helpful and friendly.

Ashley was the 1st store I went to yesterday looking for very specific couch features. Chad greeted me at the door and kindly showed me my options. After not having everything specific I wanted he introduced me to their sister store to see what was over there. After finding a couch from Ashley's and a recliner from 5th I left to go to other stores in town. The 2 local stores I called and both were rude literally slamming the phone down. The 1 on the loop I went in and was asked why I needed the very specific requirements for a couch and no they didn't have anything even told me my idea of x color matching my couch would be fine and basically I didnt know what I was talking about...... Anyways, I went back to Ashley picked out a reclining love seat, then walked next store and got the recliner. Chad was so friendly, played with my granddaughter who was with us. Truly wanted to help with what I was looking for. Probably the best shopping experience in a very long time! I definitely will be back!

Had the best experience today with Trey and Alayna! Trey was extremely helpful and knowledgeable. He didn’t hound us to make a purchase but was there when we had questions. We ended making a purchase and are very pleased with our decision! Alayna was very knowledgeable and personable!

Trey and Alyna were awesome to work with! We got exactly what we were looking for and more!

Trey and Alayna were super helpful! So excited to get our new living room furniture!

Had a great experience from the moment we walked in. Ronny asked what we were looking for and we were quickly guided to the area and we were not overwhelmed while we were shopping. Ronny checked in and let us know available options for the styles we liked. Nice and easy process.

Tray was very helpful and professional. Made the process easy.

Tray went above & beyond to make sure we found the perfect furniture that fits us & our home!

Chad and Alaina were so helpful in assisting us with picking out a couch!!

Trae was very friendly, knowledgeable got me what I wanted in the mattress. Showed me different options right away. I would recommend him if you’re in the market for a mattress in at Ashley’s.

The guy in the hat is amazing nice and Jenifer is really sweet to !

Our church ( Riverside Church ) was wanting to make the tomb of Jesus Christ for Easter to be a visual to go with our pastors message . We needed a bigger than life box for the center of the tomb . Where the “stone that rolled away “would rest . Ashley’s here in Victoria was so kind to let us come and grab some huge boxes for the project . But it was Jennifer that was the sweet lady who helped me connect each time . I think I came to the store three times to look and gather and I was met with her smile and kindness each time ready to help me . Without her willingness to listen to my need/request sight unseen and to take time to help me I would not have been able to do this project. She was a wonderful help . She was a delight and never once made me feel like my request was too much for them . Ashley’s Store ….. y’all have an excellent employee! Thank you for being a part of our Easter Day in 2025 . ❤️

I was assisted by Ashley and she was extremely helpful and patient. Thanks, Ashley!

Chad helped us out and was excellent in both helping us find exactly what we were looking for, as well as making sure our kids had the little things like water, a balloon to play with, etc. He went above and beyond in connecting with us and our family

I had the pleasure of working with Cecilee during my recent furniture purchase, and she was outstanding from start to finish. She listened carefully to what I needed, and guided me to pieces that perfectly matched my style and budget. Cecilee’s knowledge of materials, comfort, and design made the whole process easy and enjoyable. She was patient with my questions, never pushy, and genuinely cared that I was happy with my choice. Thanks to her excellent service, I found exactly what I wanted and left feeling confident about my purchase. Highly recommend asking for Cecilee if you’re shopping here!

Love going to Ashley Furniture for their amazing selection! Cecilee went above and beyond to help us find the perfect pieces for our new home. She guided us through choosing a couch, dining room table, media console, and more! We couldn’t have asked for a better salesperson—she was friendly, easy to communicate with, and answered all our questions. Highly recommend asking for Cecilee if you visit!

Thank you Ronny, for being there every step of our experience. I was able to fine my comfort single coach. Once I was ready for assistance, Ronny broke down the cost, payment options and insure I will have a 4 year of warranty.

Cecilee was amazing and so easy to work with! Recommend her highly!

Chad was very helpful in getting a solution to our needs. His friendly and gracious demeanor were exactly what we needed. Jenifer helped wit all the paperwork and sales documents. She was thorough in her explanation and helpful in making decisions. These employees made our experience at the Victoria outlet a true blessing. Thanks.

Thanks to Ronnie my grandson has a new bedroom set!

Great place and awesome customer service.

Tray at the Victoria location was very helpful!

Great and quick customer service from tra ,Chad, Jennifer … came in before closing time and was happy to stay after hours to help us work a deal

Ronny and Jennifer were very helpful with our purchases. They had an amazing selection.

Mr.Trey (as our daughter called him) was very informative and patient with all of our questions. He saw our needs & directed us to the best options for our lifestyle (child & dog). The store was short staffed but Trey never forgot about us & came around frequently to check in. Highly recommend!!

Ronny was very helpful in showing us all of our mattress options and answering any questions we had. 10/10 would recommend! Amazing experience

Bought a sofa at ashley’s in victoria. Came in on two occasions. First time was attended by a very helpful and friendly young man (Trey). He helped me take measurements. After measuring my living room I returned the following day. unfortunately Trey was off but i was helped by another very friendly and helpful young man (Glenn). Great service from both! - Cynthia Flores

Ronny, Tray, and Jennifer were super helpful!

Ronnie Pruitt assisted us in finding the right furniture for our son’s room. He was very helpful, kind and patient!

Glenn was very informative about the mattresses and very friendly. Elaine did paperwork

Great selection made for a very smooth purchase! Glenn Bray was super helpful and answered all questions we had. Highly recommended!!

Salesman in hat and Jennifer did an amazing. They would the price we were looking for on table.

thank you Tray for the amazing help finding our new bed! you were so helpful & very knowledgeable! Highly recommend going & seeing him for all your furniture needs & wants!

Trey was our salesman. He was very curtious, knowledgeable and patient. Politely stood off to the side while we discussed our decisions. He was available when we had questions.

Angela and Glen were Amazing at Ashley furniture!

Great service. Thanks, Tray!

Guy in the hat and alayna were very helpful!

Chad Green was a great help & salesman, & continues to promptly support us through any questions or concerns we may have. We'll definitely be back.

Ronny has been very helpful. I have bought furniture from him more than once and he is very knowledgeable and always honest with everything he does. Would greatly recommend asking him for anything you might need

Robin Belmares at Victoria, TX was so patient and helpful. Robin made our experience feel so smooth and pleasant.

The guy in the hat and Alayna were wonderful and fast!

Trevon , Glenn and Ms.Alayna was so helpful with my purchase .. appreciate all there help

Robin was very knowledgeable and was able to answer any questions we had. I went in with an idea of what I wanted, but Robin helped me to better figure out exactly what would work for our family. We cannot wait for our couch, love seat, and recliner to come in!

Tray and Jennifer are great!

My husband and I came to get a new mattress and couch. Alayna and Ronny helped us find out what we were looking for and answered any questions we had for them. They did a great job and knew everything we asked them! I give these two five stars!!

Thank you so much Alayna Searcy and Ronny for their help with everything. Their service and support were spot on, very knowledgeable.

Came to find a dining table, Tre was helpful, answered our questions and got us a good price. Alayna was quick and professional at check out. They both made the process quick and easy for us.

Tray and Alaina were great, thanks for the help

Was able to stop by the store and was given an awesome price and was able to leave happy thanks to the guy in the hat :) , Angela, and the Elaina. Thank you!

Had an amazing experience with Trey & Glen & Jennifer. Everything was smooth and very professional. Will be coming back for more furniture. Very patient & GREAT HELP.

The guy in the hat was very knowledgeable and helpful towards us as we were looking for a recliner. He gave us space to make a decision which we liked.

Went in for one thing and came out with a small home makeover. Glen (the Guy in the Hat), was incredibly helpful and knowledgeable. The rest of the staff were great and super friendly!! Jennifer, Alayna and of course Angela (Store Manager) were FANTASTIC!

Ronny & Alayna were great! Very helpful 🙂

We came to buy a new sofa chaise and the guy in the hat aka Glenn, Cecile, Ronny and Jennifer, Angela were great! Thank yall

That boy Ronny was welcoming, he had swag, very knowledgeable. Definitely would ask for that boy Ronny if you come to Ashley’s 10/10 recommended.

Good experience buying a couch.

I have been looking for patio furniture since we moved into our home two years ago. I found the perfect set online and Robin helped me with it immediately. I was shocked of the turnaround time between placing the order and picking it up at the warehouse. It was just a matter of days. Very pleased.

Tray was a great help and very knowledgeable about the mattresses!

Tray was very helping and informative

Great fast experience with Ronny here at the Victoria Tx store! Exactly what I wanted without wasting any time. I told him what I wanted and he was able to get me the exact sofas I wanted ! Highly recommend!

Guy in the hat was very helpful, friendly, and knowledgeable.

Ceselie was great help on finding what we needed and took very good care of us. Jenifer handled everything well and got us in and out.

Ronny was amazing! We were indecisive and he helped so much with helping us choose the perfect couch and color! 10/10 recommend checking him out for any furniture needs! Jennifer reassured us with our choices and we cannot wait to get our couch in!

The salesperson Cecilee, Jennifer and the guy in the hat were very awesome!! The experience was smooth and Cecilee was very patient with us and made it easy to make our selection. Jennifer explained our paperwork very well and was very polite. The guy in the 🧢 welcomed us as we entered the building.

Glenn, aka "the guy in the hat" gave us exceptional customer service. We will be coming back to this store for our furniture needs.

Ronnie was excellent and very helpful. Fast and easy process!

Robin and Jennifer were both awesome!!

Ronnie gave us our space to peruse but made himself easily available to answer questions. Super helpful and very friendly.

Robin was awesome! Very helpful and knowledgeable. We would definitely call on her again for future purchases. So excited about getting my new sofa.

Go see the guy in the hat!! Him and Jennifer helped us find the perfect bed!

Ronny is fantastic! He was awesome about working with me and actually came in on his day off to help us. I highly recommend coming to Ashly Furniture and asking for Ronny.

Come out and visit the man in the Hat !!! Great customer service!! 😉 Will be coming back 🫶🏼

Robin was very patient during m decision process and although it was ladies lunch time who processed the contract she took the time to reprint when I found a Typo on my phone number.

Robin was great sales person. She answered all our questions and was very patient.

Had a wonderful experience with Robin Belmares. She made our hunt for the perfect bedrooms and living room sets wonderful.

Very helpful staff - Glenn, Chad and Angela took care of us! Paige is always ready to step in too!

It was a Great experience, Ronny was very helpful in assisting us while making our decision!!

PURCHASED A COUCH SET WITH THE END TABLES AND A COFFEE TABLE HAD A GREAT EXPERIENCE WITH THE EMPLOYEE THE GUY IN THE HAT AND JENNIFER, THANKS FOR YOUR HELP .

Glenn, the guy in the hat, was super helpful and made the transaction a breeze.

The guy in the HAT…. was helpful on the sofa chaise I purchased fully gave a detailed explanation on the merchandise! Great job SOLD to meeeee!

Chad and jennefer were amazing gave me wonderful deals and am forever greatful

We needed to buy a full house of furniture. Trevon was awesome! He helped us find the perfect couch set and bed for us keeping our kids and pets in mind. Will be back to purchase more furniture!!!

Robin was awesome! She got us a great deal on the bed we wanted. Two 👍 way up!

Ronny Pruitt was very helpful with our purchase. Loved our experience at Ashley’s.

They help me out as soon as I got in the store.

Bella, Natalie and Glenn provided a lot of great help.

Bella, Natalie and Glenn provided excellent service when we came in to purchase a couch. Our experience was awesome!

In a sea of furniture not always certain of where to start, it can make furniture buying a bit overwhelming. What luck for me that Robin approached me and not only answered any questions I had, but showed me different options all suited to my individual needs. She was amazing and made my shopping experience with Ashley Furniture a great one. Next time I come back I'll be looking for her help again. Thanks Robin!

Tray was a great guy

Ronny Pruitt was the most helpful to us. He showed us around and was very patient while I decided on the perfect livingroom set! The store manager was very kind and caring too. Thank you for your help Roony.

Very professional never was rushed or pressured just followed us and answered any questions we had. Thanks Ronnie Puruitt

Staff was nice and very helpful. Showed us all of our options and was very attentive

Traveon was the most helpful, personable employee! He had so much knowledge and helped us decide on the perfect mattress! He even interacted/played with our feral toddler, and never once complained about how long it took us to make a decision. We appreciate his help and attitude! Will most definitely use him for any and all future purchases.

If u need some furniture or a mattress or whatever! lol! Ask for the guy in the hat! Amazing customer service! Super friendly and a great sense of humor

Just pitched our sectional at Ashley Victoria store. Our salesman was Ronny Pruitt. He did an amazing job helping us. We’ve done businesses with this store for years. Always a pleasure to work with. Thank you Ronny Pruitt for your help

Ronny Pruitt was the best salesman’s hands down. Answered all of our questions and was patient while we decided which couch to choose from. Didn’t pressure us into a sale which I greatly appreciated.

Had a good morning experience at Ashley. Ronny and other staff was very helpful with our new mattress. We were in and out in less than an hour Thank you!

The guy in the hat was fantastic! Thank you for find us our dream couch!

The guy in the hat was very helpful and helped us pick an amazing couch

Great pricing on quality furniture. Won't break the bank for decent furniture. Ronny helped us find the right product at an affordable price.

Ronny was very informative about all the questions I had about the new couch I was purchasing. Took the time to break down pricing and out the door pricing while trying to piece together the sections

Ronny was so polite and very professional. I love the experience I had today. Thank you Ronny.

Amazing store with reasonable prices. Everything ran smoothly , and my partner and I were able to buy our first couch! Ronny was extremely attentive and helpful throughout the process. He made the entire purchasing process smooth. Would recommend shopping here and asking for his help!

Thank you Ronnie Pruitt the salesman in Victoria, Texas on Saturday June 7,2024 who was excellent and professional in helping me in my purchase of a beautiful couch. I am anxious on the delivery to my home soon. I am very happy. Thank you again Ronnie Pruitt. God bless always.👼⚓⚓⚓

Ronny was quite delightful during our shopping experience. He was very professional and had the experience and knowledge to understand our needs and what we were looking for. We would definitely recommend anyone to buy from Ronny.

Thank you to the guy in hat and Jennifer for being so helpful and nice to us. Thank yall for helping us choose the right mattress for us!! 10/10 recommend! Thank you for our new purple mattress.

Had a good expirience and was approved but the guy in the hat . And Jenifer in the front desk was very nice . Awesome service !

great service! found our dream couch with the help of the guy in the hat! (gleen) check him out! absolutely amazing service!

The guy in the hat was so helpful and such a sweet guys he help us find out dream couch we couldn’t be more happier

Mr. Tray greeted us with professionalism. Super helpful and was able to explain what we were getting. We were satisfied customers!

We found this beautiful furniture shown to us by Ronny! He was an exceptional salesman! We really did appreciate his help!!

My wife and I came in to purchase a table for our new home. Traveon was very friendly and knowledgeable and made the process so easy.

My husband and I came in to purchase a dining table, and Traveon was incredibly friendly and helpful throughout the entire process. He took the time to answer all of our questions and made sure we found exactly what we were looking for. Thanks to his excellent service, we’ll definitely be returning to purchase furniture for our future home needs from him!

Tray from Victoria was very pleasant to work with! I was able to get an awesome deal! Will be back soon!

Bought a sectional. Worked with Cecilee. Super easy and painless experience. She was awesome. Will definitely work with her again when I come back.

Glenn B was so helpful and nice. Made our furniture shopping easy

The Guy with the hat was amazing, definitely would recommend him for anyone! Thank you Glenn. 😊

Traveon was an amazing employee and answered every question I had and worked with us to have a pleasurable and affordable experience

I went in to look around as I am about to move soon. I had the pleasure of working with Tra’veon. He is a wonderful salesman and I enjoyed working with him. Ask for Traveon if you ever stop by.

Ronny was awesome 🙂 He explained everything so clearly and answered all of our many questions without issues. He made this purchase super easy!

Ronny is awesome. He was very helpful and made this purchase simple. He was very informative and didn't push us in any direction. We definitely recommend Ronny.

Greeted as soon as we walked in, our Sale Associate Ronny was friendly an kept in touch with us. Got a new top of line, bed on the way! (sorry Angela 😆[usually are sale rep], but no worries Ronny took care of us great!) Can't wait to cruise provided by Ashley Furniture 🚢!

Thanks to Chad at Ashley's for helping us with our Beautyrest Black Plush Pillow Top Mattress purchase.

Ronny was awesome

Tray did an amazing job helping us with our new bedroom set. Highly recommend

Cecilee was awesome! Very helpful and patient!! Excellent service!

Cecilee we was very patient and a great help!

Ronny is wonderful to work with and we are so excited about our new living room furniture.

Tray was awesome! He was the best to work with from all the stores I had shop around in with prices and customer service! Thanks Tray- give him a raise!

Traveon helped us with the purchase of a new couch today. I walked around the store a few time looking for the “right” one and he was so patient. He helped us every time I had a question about a different couch with no hesitation. We have continued to do business with Ashley‘s in Victoria because of the great service and will continue With many years to come.

The guy in the hat was very helpful and courteous

Ronny was amazing when helping us find the couch and figure out prices!

Fast service, good service, and got what we came for, highly recommend. Thank you Angela.

Traveon @ashleys furniture, was very patient and helpful answering all our questions and helping us get the best deal we could. Thank you!

Tray was great great salesman helped us find just what we’ve been looking for

Excellent service Angela was amazing, she was patient and helped my mom

Tray was absolutely amazing!! If you’re looking for someone to help you with your purchase please look for him!!

Tray was super helpful and very informative! We felt no pressure into buying. Would definitely recommend.

Tray was super helpful and very informative! We felt no pressure into buying. Would definitely recommend!

Angela and the guy in the hat were extremely helpful, friendly and knowledgeable. I highly recommend visiting this store!

Tray in Victoria Ashley Homestore will get you right. Awesome customer care and service

Tray was the gentleman who helped me and my mom out today. He did amazing and was attentive.

Visit the guy with the hat!! Amazing, helpful and knowledgeable man!

Robin is absolutely amazing to work with!

Cecilee Rains helped me out with the purchase of a king size bed & mattress at the Victoria, TX store. I really appreciated her because she was patient and not overbearing. She took good care of me, and explained the financing and gave me several options. Thanks Cecilee!

Cecilee Rains was amazing at helping us find the perfect mattress. Thank you Cecilee. Ashley’s Furniture has a very professional staff. Will definitely shop there again:)

Glenn (The Guy in the Hat) was extremely knowledgeable on the product and helped guide us in purchasing exactly what we were looking for! Definitely Recommend !!

Traveon got me where I need to be. Thank you for making it easy.

Ronny was extremely patient and helpful!! Excellent service. Give him a raise!!!!

Great experience working with Tray!

Tray was amazing and had a lot of patience helping us pick out the perfect sectional and lift chair.

Ronny was great , really appreciate all that he did for us!!! Jennifer &Scott Kasper

Love our new couches! Mr. Mann was super friendly and easy to work with.

Ronny was absolutely amazing he was so so helpful and we left happy and with a couch. Can thank Ronny and Ashley home store enough!

Chad Green is awsome!

Ronny is a GOATED salesman. It was a pleasure working with him love the couch

Absolutely loved Ronny! He was very helpful and very patient with us! 10/10 recommend 😊

Trey and Jennifer were fantastic!

Chad is a wonderfully non pushy sales person. He helped us select the furniture we needed patiently and really knows all his stuff! We will return to him for all our future furniture purchases.

Great service lots of help and helped us meet the price point we had set

Tray and Leslie was helpful and informative. I found what I needed and went home with my new recliner!

Tray and Leslie were very helpful

After visiting several furniture stores who didn’t listen to what I needed, I found Glenn at Ashley. This guy is anazing. He listened to what I wanted and offered several options immediately. He also gave me a great deal for a bed I wanted to purchase from the internet. The entire process was easy and even fun. Thanks Glenn. You made moving to a new city that much easier.

Great service and no hassle. Get with Ronny to get the best service.

Tray was helpful from the time we walked in & accommodating. He went outta his way to make sure we were happy with everything we purchased.

Ronny was very helpful in helping me find new furniture. He was very informative and kind.

Chad was very friendly and kind. He helped as soon as we walked in the door and when we came back to the store. He is an amazing sales person👍🏽👍🏽👍🏽

Robin and Angela were so helpful with my purchase today!! Definitely recommend shopping here at Ashley’s!!

Ronny and Jennifer Ramirez were absolutely fantastic to work with. Had the best experience

Loved working with Chad Green in Victoria Texas. Originally dropped in and after speaking with him, came back a month later to check out the BeautyRest mattresses. He was super patient with me, personable and incredibly helpful/knowledgeable. Will definitely return because of him. Thanks Chad!

Chad Green was awesome! Was very patient with us and we did not feel rushed. He was great!

Ms. Angela went above and beyond helping us today! We accidentally walked in before the store even opened but she still greeted us and walked us thru the process! Highly recommend!

Robin was SO knowledgeable with everything we asked her! Tysm!

TREY WAS GREAT !!! Very helpful . 😊

Tray are sales person was very helpful with showing us all the couches that we explain that we were looking for and he found the one that was perfect for us help with all the question I had and was a very easy experience purchasing some new couches.

Great experience get with the guy in the hat!!!

Amazing Customer Service!

Ronny was very helpful and professional during my time with him! Leslie at the front office was very kind and helpful. Shop at Ashley!

Traveon at Ashley was amazing. Helped every step of the way and was amazing with my 5 year old who wanted to partake in everything. He was patient and kind. I will keep coming back for all my furniture needs if this how they treat their customers. Amazing every time.

Tray was awesome help! Attentive and answered all of our questions, if you need anything from Ashley's ask for Tray.

Cecilee Rains did a great job helping us with a new mattress!

Tray explained everything really well.

Cecilee Rains did a very good job and was very knowledgeable about the furniture.

Ronnie was great!! Worked with us very well!! Leslie the office lady was very sweet and exceptional customer service from both Ronnie and Leslie!

Great customer service.

Walked in with an idea and Traveon helped it come to life ! Amazing customer service to us and our kiddo that couldn’t care less about furniture. 10/10 recommend Ashley furniture Victoria.

Great experience, Ronny was very helpful through the whole process.

I had a wonderful experience at Ashley’s in Victoria. The sales associate was not pushy, they were helpful and definitely knew their couches, but would also allow space to try and discuss couches without her hovering. It was an incredibly relaxed and respectful atmosphere.

Tray was so nice and easy to work with! I highly recommend asking for him if you are in the market for any furniture!

Tray was amazing with our purchase today!!

Thank you Chad and Leslie at Ashely Furniture Victoria Texas for exceptional service highly recommend. Quick n easy purchase. Thank you

Chad and Leslie were such a fantastic help! They offered warm customer service and great ideas while we chatted about what would look best in my home. I can’t wait to get my new couches!

The guy in the hat and Leslie helped me and my wife find the perfect couch within our budget and fits our taste!

The guy in the hat and and Leslie were really helpful when helping us find couches they made it simple and easy!

I recently had the pleasure of working with Ronny, and I couldn’t be more impressed with the experience. From start to finish, Ronny was knowledgeable, friendly, and genuinely committed to helping me find exactly what I needed. He took the time to understand my preferences, answered all my questions with patience, and never made me feel rushed or pressured. Ronny’s professionalism and dedication stood out, and it’s clear he truly cares about his customers. Thanks to his guidance, the whole process was smooth and stress-free. I highly recommend Ronny to anyone looking for excellent service and a trustworthy salesperson.

I had the best experience! The guy in the hat helped us out so much!!!

The Guy in the hat made the experience a 10/10

Guy in the hat and Jennifer

Tray was super helpful & amazing! Will definitely recommend!

Tray , is an outstanding worker!

Ronny and Jennifer were very helpful and very sweet! Listened to everything I was wanting in my furniture. And offered very insightful advice to my purchases, absolutely loved my experience at Ashley Furniture

Ronny Pruitt hands down the best sales rep in the store. Fast and efficient and helped my wife and I pick out the perfect bed frame for our bedroom. Even showed us our future couches. Will be back ASAP to buy with him for sure!!!!!

Tray was excellent help today. He meet me at the door and was very polite and helpful with what I came in for today. I was able to get my box spring and go on about my day. Jennifer at the front was excellent help as well. Very patient and kind.

Trevon did a great job with getting us info on the purchase of our new dinning room set. Upon entering the store he was the first to acknowledge us and let us know he would be right with us. He did a great job.

Ronny in the Victoria store was very helpful. He gave us time to look around and was able to either answer our questions or get an answer from another associate. The process was easy and the sale went smoothly.

The guy in the hat has your back! Thank you Glenn can’t wait for our couches!

Trey was absolutely wonderful. I came in 4 different times and he was so helpful with measurements & to move pieces around for visual of my setup.

I went to look for a couch and Ronny Pruitt was quick to help me find exactly what I was looking for. He was so patient with me and showed me all different kinds until we found exactly what I wanted!!

Tray was very helpful! My husband and I were very happy with our experience and walked away with a beautiful bed. Definitely would recommend and we will be back!

Traevon was great! Very patient with my indecisiveness!

The guy in the hat, Glenn, was a great help, and we found the perfect couch!

Great service and found me the perfect mattress.

Traveon did great he had very good customer service. He did not hover but came when we needed help. Great service overall buying experience.

Traveon was very friendly and helpful while shopping for our new furniture. He also made it a quick and easy buying process.

Traveon and Jennifer is all good.

Traveon is the man to talk to! Awesome service he did for us.

Chad was an excellent salesperson, they helped me figure out what I would be purchasing based on my vague concepts and I am very appreciative.

Treyvon provided great customer service, and we left with a great deal!

Good

Traveon did an amazing job.

Traveon Mann was awesome and easy to work with!!!! Great customer service from beginning to end!

Traevon helped me. He was very attentive and courteous and he made the process quick and easy. I will definitely go thru him at Ashley's again.

Such a great experience with Traveon! He was extremely helpful and did a great job! We will definitely be coming back.

Great experience with Cecile rains victoria tx location

Traveon associate did a excellent job 5 star service and store manager Angela did a awesome job at what she does and how she runs the team.

Ronny and Traveon were excellent helping me and my friend. I bought this beautiful table with the help of Ronny. I would recommend these two to anyone!

Enjoyed our trip!. Ronny was great and VERY helpful and patient.. I would recommend him when you shop here!. Excited for delivery!.

I went in to find a living room sofa set and found exactly what I wanted. I’m a very indecisive and wasn’t sure what I wanted 100% and Traveon Mann was so patient and reassuring! He did not rush me and he wasn’t pushy at all which I loved! He’s great! He’s very understanding and I’ll definitely be getting back with him on purchasing a table! 10/10.

Ronny was very patient with my choosing in furniture. Always by your side to answer any questions or concerns. He was very outstanding!

Very helpful and courteous, but seems nervous.

Ronny was very kind and helpful. He was patient with us as our little one was being silly. Definitely recommend him to help you with your furniture needs

Traveon Mann helped us get exactly what we came in for in a timely manner. Answered every question we had and made our experience as easy as they come.

The guy with the hat was great. Everyone was great!

Cecilee took great care of me and got me on my way 😌 thank you so much as always

Robin B was extremely helpful and attentive during my recent visit to Ashley’s. She made sure all of my needs met and was able to answer any questions I had. I highly recommend Robin as your sales specialist.

Cecilee Rains was so helpful and very knowledgeable about our recent purchase! We will be back!

Trey was kind and very helpful in choosing my recliners.

All staff was super helpful and kind! Traveon was a huge help while we found our new couches!

Wonderful experience, Traveon Mann and Jennifer Ramirez are awesome.!

Traveon and Chad were amazing in helping us find a new mattress. They were very patient and listen to all of our needs and was able to find a solution that exceeded our expectations. We were also pleased to find we could test the Nectar bed before trying. Would be recommending them to anyone looking for furniture going forward.

Just came to Ashley's Furniture to get a bedroom set and Glenn Bray helped us so much! He gave us all the time we needed to look around and pick out what we wanted and explained prices and all to us made everything very easy. Leslie helped us check out at the end and explained the delivery process to us. Very nice people. Would definitely recommend this store to everyone!!

GLEN BRAY is the BEST! Great customer service !!!

Robin Belmares was very helpful. She put up with a lot of trouble from us. She did a great job helping us out today with a loveseat and ottoman. Looking forward to getting them.

Angela Franklin and Jennifer Ramirez were awesome! Great experience buying here.

Had a great experience with Angela, she was informative, with great customer service, very helpful and patient. A pleasant to do business with!

Angela and Jennifer were awesome!!

Glen, Angela, and Jennifer went above and beyond to take care of me today!

Robin was very professional while supporting our shopping needs. She asked questions to ensure she would provide the best options for what we were looking for. Very thorough and thoughtful!

Great service. Friendly environment.

Was greeted with a smile and robin was amazing!! Angela was amazing as well and not to mention the people getting our paperwork done fast and easy 😊

Chad was the absolute best! 1st time in a long time, i did not feel pressured to buy anything! He was very informative and professional.

Glenn was an amazing salesman. Great experience

Some of the most helpful workers assured us in our big purchase transforming our home Robin and the guy in the hat were so out going and helpful.

Chad was so helpful! We came in looking for a new living room set and he helped direct us to sets in our price range and offered advice for our furniture that also fit our lifestyle. Would definitely recommend Ashley’s in Victoria, specifically Chad!

Robin was extremely helpful and helped us get exactly what we wanted ! :)

The customer service is always exceptional at Ashley Homestore. Thanks to the guy in the hat for all of his help when we purchased our new recliner. We will surely enjoy our new purchase.

Wonderful service from Cecilee Rains! She helped me select beautiful bedroom and dining room furniture. She also helped me get an amazing price on my purchase. Thank you, Cecilee!

Angela was very helpful and friendly today! She helped us purchase a sectional and credenza. We will be back and ask for her.

Angela gave me a real good deal on my bedroom suit and live room . She was nice friendly.

Wonder experience buying a mattress. The guy in the hat (Glen) was very helpful and informative. I know I will be sleeping much better at night.

A huge thank you to Robin for helping us find our new couches! She was incredibly helpful, patient, and made the whole process so easy. We truly appreciate her expertise and guidance!

My husband and I came into the store today and Chad Green went above and beyond to help us find the perfect sofa and love seat. He answered all of our questions and was extremely nice and respectful. He wasn’t pushy and never made us feel pressured, which is how we felt after visiting other nearby furniture stores. We will definitely be returning to Ashley for our future furniture needs. Thanks again Chad for helping us today!!

Seth and Jennifer were such great help today! Purchased my first ever couch from Ashley’s, and I would recommend them every time.

Chad Green was our salesman. Upon entering the store he made us fill at ease and made our experience very easy and pleasant. Hats off to you Chad and we definitely will be back for our next furniture purchase.

Wonderful!! Super nice and knowledgeable!!

Seth was our salesman, we picked out a couch & loveseat and a bed ! From the moment we walked into the store he was very helpful. He showed us different things and explained things to us. Put in our order and now just waiting ! Seth is a very good person to be with their sales team ! He is very charming and very helpful !

Thank you Cecilee for your knowledge and patience in helping us pick out our mattress!

The Ashley Homestore in Victoria is my family's go-to spot for out furniture -- When we bought our home in 2013, Ashley's was where we got our living room sectional, bedroom set (bed, dresser + mirror, and nightstands). 6 years later, we visited and got a new couch, TV entertainment center, and coffee table. Then, in Summer 2024, we decided it was time to upgrade our bedroom furniture. Chad was phenomenal -- super knowledgeable, friendly, and gave fantastic real world advice about how our bedroom set would stand up against things like our husky's constant shedding! He was so patient with our mattress shopping, too! In fact, we even gathered all the numbers with him, left for other errands and to do some comparison shopping with other vendors, and we still knew that we needed to stick with the quality of furniture and level of customer service that we have received from Ashley's time and time again. My husband swears to this day that our new bed and mattress has been an absolute gamechanger for his quality of sleep and energy levels! Most recently, we have been working on a dining room remodel - so off to Ashley's we went yesterday! Jazmin was so much FUN to work with - so sweet and patient and I sensed she has a great eye for interior design! I could explain the "look" I am going for and the little nit-picky things I don't want/like, and she was right on cue with showing me dining sets that would work. I also appreciated that we still took a lap around the store to make sure nothing else jumped out at me, but without wasting too much time on styles that were not what we were looking for (if you're a shopper like me, you want to make sure you've at least laid eyes on the whole inventory!). Everything flowed so smoothly that we even decided we need a new couch, spur of the moment! (In fact, it was a couch that Chad helped us fall in love with at our last shopping trip! We just couldn't pass it up again!) Thank you to Ashley's and her amazing crew, especially to Chad and Jazmin! -- The Myers Family

Miss Jazmin was very helpful in choosing our new living room furniture. She offers good advice and is not pushy.

Ronny was a very helpful employee, super nice and kind and helped up find the new edition for our living room and was very professional about his job and duty

Seth & Leslie were amazing! Definitely recommend them !! Amazing experience

Awesome and friendly customer service. Was able to find exactly what we were looking for. Even earned a free trip voucher. Go see The Guy In The Hat, real helpful.

We stopped in today searching for furniture for our new home office. Seth greeted us immediately and showed us around the entire store and was so helpful! He helped us find the perfect fit! Thank you Seth!

My husband and I shopped around town for a new bedroom and living room set and Ashley Furniture had great quality and prices that couldn’t be beat. Jazmin really helped us find something that we really loved. She went above and beyond. Thank you so much.

Found my dream sofa w Jazmin’s help! She was so patient and helped answer all of my questions! I’ll definitely be shopping at Ashley Furniture again :)

Jasmine was so awesome with assisting my sister and I with our furniture needs. She was very friendly and knowledgeable of the products she was showing to us and made it easy for us to make our decision on our furniture purchase.

Awesome experience! Sales rep Chad Green was very professional and knowledgeable, had an answer for any concern or question I had.

The guy in the hat! Very profesional and helpful

The guy in the hat. Straight to the point and very helpful!

Looking for a new recliner. Jazmin was extremely helpful in the selection. Checked options at other stores and returned to Ashley Furniture. Made the purchase easily and negotiated a good price. Also had discussion with Jennifer in the business office when I found a cheaper price online. Jennifer explained the in store versus online pricing differences and we were able to confirm the in store price was the best for me. Saved on shipping with local pick up.

Robin was so helpful and informative. Even knowing we were do not live in the stores service area. She was able to help us make a selection. She was most kind and pleasant.

Robin was great and handled all our furniture needs.

Seth O. and Angela F. made the whole process effortless and fun, an amazing experience all around!

Cecile was great! She was helpful and patient with us in helping us find the perfect sofa we needed to suit our needs

I had such a wonderful experience shopping here thanks to Angela! She greeted us warmly as soon as we walked in and made us feel right at home. Angela went above and beyond to help us find the perfect couch for our new apartment. She listened carefully to what we were looking for and provided excellent recommendations without ever being pushy. Her kindness, patience, and professionalism made the whole process stress-free and enjoyable. We couldn’t be happier with our purchase and the fantastic service we received. Thank you, Angela, for making our shopping experience so special!

Awesome customer service and customer care from the guy in the hat & Jennifer!!

guy in the hat & jennifer had very great customer service! 10/10 experience!

Chad was very pleasant and knowledgeable to work with on selecting a mattress and bedroom set. Angela was also gracious and friendly as usual to check on my son and I as always during our shopping experience.

Seth was very professional and very informative. Will be doing business again with him in the future.

Chad Green and Gail were super helpful when it came to finding my husband and I a new mattress. Chad has a great attitude and is very professional! Y’all go see him at Ashley’s in Victoria Tx.

Chad and Gale were great! Very knowledgeable in their products and answered all the questions i had! Will definitely come back in the future!

The guy in the hat and Chad are amazing!!!🙌🏻🙌🏻

My name is Rachel Rebolloso and I just purchased a sectional & table from Ashley furniture in Victoria Tx. I was very happy with the whole experience from the front door. We were greeted and helped by Robin. She was awesome and patiently helped us! She was so friendly & professional and definitely knows her stuff! The ladies at the service desk just added to the experience as they were helpful, courteous & kind, offering us water. This location is a well oiled machine & all of the employees were very good at what they do! Everyone deserves a raise in my opinion. I will only go there for future furniture purchases! 10 out of 10! Would highly recommend!!!

I’ve bought several things from this location before and never had any issues with sales people but I went in last night to look at a chaise I’ve been eyeing for awhile and I wanted my husband to take a look at it before we purchased it and we were approached by the assistant manager. He was somewhat friendly but by the end of the interaction he was rude and arrogant. I won’t come in to this location again to purchase and will do my purchasing online from now on. Or as he put it, talk to a robot who won’t give you really any information but honestly I’d rather do that than have any interaction with that assistant manager again. Update: Changing from 1 star to 5 star. Spoke with Angela the manager and she made a bad situation way better. I like the way she handles things and I will be seeing her when we go back in to make our purchase. If anyone ever has issues, reach out to her, she’s great!

Robin Benares was outstanding in accommodating us. Even when she realized we were from out of state and couldn’t purchase anything she still went above and beyond.

The guy with the hat (Glenn) was amazing to work with. He helped out so much to find the perfect sofa set. My mom was so pleased with her Christmas gift we were able to get her. Jennifer in financing was just as amazing.

Had a fantastic experience with Glen and Jennifer’s help with purchasing a new couch. Thank you Ashley’s for the great hospitality.

Robin our sales person was very knowledgeable. Easy transaction.

Angela Franklin was of amazing help and very kind in helping us find furniture. She was knowledgeable and gave us her undivided attention. She made the experience smooth and not stressful!

Robyn did a great job helping me pick out a bedroom set

Glen and Cecilee where a great help on finding exactly what we wanted not only in furniture but in our price range as well

Cecilee and glen were amazing and very helpful

Great, quick, & friendly service was provided by Glenn & Gail. Thank you so much!

Great customer service

The guy in the hat was great. He was very very polite and patient

Don’t expect to get stuff right away that includes mattresses 😂 lol bye

See Fiona and Leslie! They helped us so much! Such an amazing experience and the best deals! Loved shopping at Ashley furniture!

Best customer service! Loved staff!! Fiona and Leslie were amazing and found us the best couch for such a good price! Thank you Ashley furniture

Jennifer and the man in the hat were great to work with. Super fast and friendly service and very knowledgeable. The credit process was streamlined. Thanks for everything!

Robin was fantastic. She was extremely helpful ans showed us all the options. She was very patient ans answered all our questions.

Great service. Chad was excellent.

Chad Green helped us and was very professional made our experience buying new bedroom furniture very easy.

Was a very pleasant experience with this employee Fiona Miles walk in only to see if me and my husband would fit on a full size mattress came out buying mattress and adjustable frame good sales person 👍 Rosalinda Carabajal.good job

Great job! Efficient and friendly. The guy in the hat was very helpful!

Just got everybody new purple mattresses...

Robin was absolutely amazing. Super easy purchase. We knew exactly what we wanted and she rolled with that. In and Out with absolutely no pressure to purchase anything else. We will be back to see her for sure!!

Fiona was very helpful in answering all my questions and making sure my concerns were taken care of. It was a speedy process & she was able to answer every question I had or find someone who did know the answer.

Angela Franklin was exceptional in helping us !

Chad & Gail we’re very helpful and answered all of our concerns.

Chad ans Jill were great

Chad green and Jennifer Ramirez Were very helpful and professional!

Brief encounter with the sales manager Robin, was very nice and helpful. Store manager Angela was awesome, went the extra mile to help us find what we were looking for in a short timeframe.

My hubby and I came in looking for a beautiful couch for our fourth guest house and we had the pleasure of meeting Gail. She knew the perfect piece when it came to comfort and style and without repeating any previous styles for of our other houses. Here's a picture of our fourth guest house.

My wife and I came in looking for a new couch for our 4th guesthouse. A lovely young lady Gail met us right away and made the whole thing very seamless. She picked out the perfect couch for our new house. Our 4th guesthouse.

Fiona was a great help for picking our new couch and tables , also Jennifer on the paperwork and all the staff helping watch our 3 year old while picking furniture out! Fiona was the best , Thanks

I had the best experience with Gail shopping for bar stools today. She was super informative and helpful. There was also a guy with a hat on that made sure to check on me as we were getting everything checked out. Overall, fantastic experience and will come back again!

Gail & the guy in the hat (I think it’s Glen) were super helpful when it came to finding my husbands and I bedroom set. Definitely ask for them when you go in!

Great experience. Everyone seemed to know what they were talking about. I recommend asking for Gail. There was also a guy in a hat that helped, but I didn't catch his name.

Gail and the guy in the hat are the best people i’ve met while furniture shopping. both were extremely helpful and patient. recommend them both!!!

Leslie and Glenn (the guy in the hat) were extremely helpful, kind, and efficient. We will definitely work with them in the future for any of our furniture needs

Had a wonderful experience with Gail and the guy in the hat! Definitely will recommend them and Ashley’s to people in the future. They were amazing!

Angela and the guy in the hat were amazing! They made the process so smooth and easy. My pieces have been delivered and they’re awesome. Highly recommend coming here to purchase furniture. The customer service is exceptional!

Celilee was great! super patient and got us into the perfect living furniture.

All I can say is WOW! WOW! WOW!The experience was amazing. I perched the Tempur pedic pro 2.0 medium king size with the Sales Manager Robin Belmares. The bed 10/10 and with Robin help I picked the bed of my dreams.

Amazing experience, Gail and Jennifer were amazing! Highly recommend!

I’m honestly quite disappointed in the manager he was pretty confident when he sent us over to BEL furniture and said check out there quality of their couches Compared to Ashley furnitures We haven’t even had our couch for 4 months and it creaks every single time we sit on it and the middle parts of the cushions cave in! We don’t have kids or a dog that would be running around or jumping on them it’s just me and my husband thankfully we don’t I would hate to see how they would hold up if we did have small children! I specifically asked the manager about the creaking and he said oh no this would never happen with these couches! very expensive for it to already be creaking so much. We were also told That they would be easy to clean If anything spilled or got stained… they are not. We also purchased a purple mattress that inclines The same time we purchased the couches and the metal frame also squeaks and makes popping noises when on the incline setting! We bought this specific mattress and base to help with my husbands snoring, It does absolutely nothing for him the guy swore it was the best and that we would definitely see a difference but no. So I’d suggest just save your money. We felt a little pressured to make such fast decision since he kept telling us we only had till that day so we could get the “deal”. If I could go back, I would definitely not buy the purple mattress!!! And maybe take some more time and look at other places before purchasing from Ashley furniture store. We had at least gotten a year worth of use with zero issues With the couches we purchased from BEL furniture and were way cheaper. *Update a manager did reach out to me and was very nice and upset that we seemed to be having these issues she is trying to help make it right which I really do appreciate.* New update!! Purchased this less than a year ago and I’ve already had the Ashley furniture store technician come out because it was making a popping sound. We got the adjustable base so that we could enjoy watching TV sitting up, but we hardly use the adjustable settings and one of the welds on the metal part where it comes up is already cracked so if you plan on using it a lot, I would not suggest! The bed itself is very comfortable. We do love it. We definitely would have not gotten the adjustable base had I known That is not very good and it is incredibly expensive! I don’t wanna pay hundreds of dollars for bedsheets that stay on every single sheet that we have purchased comes off all the time even the lady from the warranty told me she has the same issue! I wish there was a cheaper alternative to the sheets that actually stay on this bed, especially when using the adjustable base.

Jennifer and guy with the hat were very helpful and friendly.

Very helpful and great place to shop. The purple guy in the hat was a huge help!

Great customer services by our salesman Glenn. Quick and fast check out.

I've worked with Chad Green on a few occasions, he is very professional and easy to work with. I recommend asking for him when visiting this store, he is always happy to help.

I recently visited Ashley Furniture and had the pleasure of working with Chad Green. His exceptional knowledge and helpfulness made my experience stand out. After visiting several furniture stores without finding the right fit for my family, I was thrilled to discover pieces I truly loved at Ashley's. I look forward to returning for more furniture in the future and will definitely seek Chad’s assistance again!

I just shopped at the Ashley store located in Victoria,Tx. Fiona Miles assisted me with everything I needed today she was super nice and very professional, I very much look forward to coming back soon!

Ms Leslie went above and beyond to help us locate a replacement part for our recliner. Many thanks!!!

We recently purchased two recliners from Big Lots, thinking we were getting a great deal, but we were extremely disappointed. Feeling discouraged and stuck with a tight budget, we were uncertain about finding better options. That's when we met Miss Cecilee. She was not only incredibly friendly but also genuinely empathetic and sincere in helping us. Thanks to her, we found two recliner's that my husband and I both love. While they were slightly over our budget, she worked with us to make it affordable, and we couldn’t be happier with the purchase!

Guy in the white hat is very helpful and respectful

Guy in the white hat was very helpful and respectful

Fiona was very friendly and helpful. Love her dedication and attention to detail.

Glenn and the staff were beyond amazing. We had some issues with our synchrony card and Glenn tried he’s best to help. after it was resolved we came back to purchase our couch and it was fast and easy. Glenn even remembered me! We will definitely come back for future furniture purchases.

Gail and Robin were excellent when my wife and I came in to get our new dining room table. 10/10!

Cecilee was really great and super helpful with everything!!

Leslie helped a lot

The staff helped us find a bed that matched all our needs! Definitely recommend Ashley Furniture in Victoria.

If you are looking for new furniture, make sure to ask for Cecilee Rains at our local Victoria Ashley Home store. She is the most experienced and helpful team member. She took her time with us and made sure we got we truly wanted . Thanks Cecilee for helping us with our newest addition to our home. Ashley & Michelle Flores

Robin was great in helping us pick out the right furniture for the whole house. She is very professional and knowledgeable on her job. We definitely will recommend her and therefore the store to our family and friends. She made us comfortable when purchasing and made the whole process less painfull. Thank you for your help.

Great service! CeeCee was awesome! Thank you!

Angela and Gail did a great job helping us find a sectional couch that fit our home perfectly.

Angela and Leslie were absolutely amazing and helpful! Visit them to make your purchase. Thank you ladies for making my purchase pain free!

Fiona & Leslie were so kind, helpful, & patient with my husband and I as we were shopping for the perfect couch for our home. (:

Guy in the hat and gayle were cool

My husband and I came in looking for a sectional and from the time we walked in until the close of our transaction, the customer service provided by both David and Fiona was outstanding. They were both attentive and listened to what our needs were, and offered a variety of options for us to choose from. Extra kuddos to Fiona Miles. She is very personable and at her young age exhibits the quality of an excellent retail employee who understands what it means to go above and beyond in all aspects of her career, especially the in providing outstanding customer service. Keep up the great work Fiona! Because of you we will definitely be back!!! Thanks again!

We had a great experience buying two couches. The “guy in the hat” and Jennifer made the process easy and relaxing. Thank you!

The “guy in the hat” was very helpful and knows EVERYTHING you need to know about the purple mattress. If you’re looking for a new mattress, go see him! Thanks you and Jennifer for getting things done quickly.

Fiona and Gail were absolutely phenomenal! Professional, personable and really knowledgeable! Will definitely be back!! Thank you Ladies!! 😊

Great customer service from Glenn worked really hard trying different financing options, definitely took his time helping us and also Leslie for helping me set up a layaway. Very helpful 😊 definitely recommend.

Robin was so sweet and helped ease our nerves and made sure we got all the deals! Highly recommend!!!

The entire process went very smooth! Cecilee was AMAZING and so helpful

Thank you, Fiona, for the most amazing furniture sales experience! You made it seamless (hehe, pun intended!) I will definitely be back! Everyone, go buy a Purple mattress!!! Best thing my body has ever laid on!

Cecilee was amazing. She made us feel right at home and provided excellent service!

Cecilee Rains was great and fantastic help couldn’t have had better.

Lacey and the manager were so helpful and friendly. Will definitely be coming back for our future furniture needs.

Gentlemen in the hat and Gail were very helpful with the purchase of our new couch.

Robin Belmares was very, VERY helpful today && was able to help me get everything I needed for my new place!!! I am VERY satisfied!!

Very helpful fast and friendly service we would like to thank Chad for all of his help

Glenn (the guy in the hat) was incredibly helpful and friendly. Came in for a bed and left with a new couch and dining room set for an amazing deal. He’s your go to guy for furniture needs.

The guy in the hat and Leslie were amazing !!!

The guy with the hat and Leslie were excellent!

I’ve gone into the store on three different occasions and purchased several items. Every trip has been a very warm and inviting experience with many friendly staff members. They make you feel like a good friend who sincerely wants to know about you so they can help you be comfortable with your end result.

Staff is extremely helpful and extremely friendly! Got in, and got us taken care of in a no nonsense manner! Definitely returning for future needs!

Laccey was fantastic and so easy to work with! She helped us find exactly what we were looking for and out the door in an hour!

Cecilee Rains, was very patient and informative while I was making my decision on a new sofa. I very much appreciate her professionalism with all of my indecisiveness. Thank you for all your help and the great experience.

We just bought a living room set with the help of Robin she was so patient with us. Helped us narrow it down to the one we finally picked . Then Leslie was great with helping us get all our financing done.

Robin was very helpful and patient with us even though we were not exactly sure which one we wanted but she helped us come to a decision that we were extremely happy with I would highly recommend her. Leslie was also very fast and efficient with our financing and worked with us to get a comfortable payment for us.

Great experience with the help I received buying the pieces of a couch that would fit perfectly for my home with the help of secelie.

Cecilee was great!

Tray helped me with the purchase of two pieces of bedroom furniture today. He was very willing to let me look around and when I found what I was looking for, was spot on in closing the deal for me. I appreciate his expertise and professionalism. Thank you Tray for helping me today!

Laccey was great!!!

Our saleswoman was Fiona and she was excellent! Extremely thorough and even willing to help us move furniture to the car. Other staff were helpful as well and the experience will certainly have us return when other items are needed. Thank you so much for making this process easy, Fiona!

The service we received from Ashley Furniture was excellent. Laccey Fuentes was our salesperson and was very knowledgeable on the different recliners and helped us purchase the one that we needed and wanted. Will return in the near future for other furniture that we need.

Angela and the team were great!

Experience was great and Lacy was super helpful in assisting with creating the perfect arrangement for the living room. She's awesome to work with!

They have friendly and friendly staff, especially Glenn.

Amazing experience with Glen, Lesley and the office manager!

We came in to purchase a mattress and Laccey helped us. We had such a great experience. Laccey was friendly, very helpful, and answered all of our questions.

Our sales associate Fiona was absolutely fantastic and great with helping us find everything we needed. Leslie at the front desk was very nice and explained everything we needed to know. 5 stars all the way!!

Cecilee was great, very helpful and informative. I found a beautiful sectional at a fair price. I would definitely shop here again and refer friends to her.

Cecilee is a wonderful sales person. She is very knowledgeable about products and doesn’t mind a lot of questions. We bought a temper-pedic mattress for our room and a queen sealy mattress for a guest room and could not have asked for a better sales person. We plan on going back in the future for new living room furniture and will ask for Cecilee.

Dealing with Cecilee Rains was great. We bought a temperpedic bed and another matress for our spair bed room.

Laccey was a great help with our purchase. Great customer service

Helpful and polite staff. A wide variety of options to sift through to find an ideal couch for my living space.

Very helpful with the purchase of our sofas. Would highly recommend

Great service from Fiona!!!!!!!!!!

The guy in the hat and Kennedy were great!

Purchased a recliner/glider from ‘the guy in the hat’ and Sandy. Process was easy and smooth. Everyone was very helpful!

Fiona, was very personable and very helpful. She made sure everything was done in a timely manner and was very friendly to us as customers. Customer service 100% with Fiona.

Cecilee was a great help when finding new furniture!!

Great job Angela, thank you

Go to Robin Belmares at Ashley furniture in Victoria TX. She's an amazing sales rep who makes the customer experience a priority! We have been looking for a new living room set forever and could not decide. She was patient, kind and very knowledgeable. Thank you for such a phenomenal deal Robin, great job!

Found a great price on a new couch thanks to the guy in the hat and Ms. Kennedy.

Amazing service from Robin and Ms. Kennedy. Found what I needed so fast and with ease!

Chad was so awesome! Very knowledgeable, had an answer or found an answer for all our questions and was so kind to our kiddos! It was a pleasure shopping with and buying from him! Thanks Chad!

Chad was very helpful! Made the process super easy. Will definitely be returning to purchase further furniture. Thank you Chad!

Laccey was very attentive and knowledgable. I would recommend seeing her for help.

Found a very nice couch in sale. Ms Kennedy and the guy with the hat were very helpful.

Great customer service by the guy in the hat

Had a SUPER GREAT experience today with Lacy and Angela. This is our 2nd time coming back and will keep coming back again. Thanks Ashley furniture Victoria

We would like to Thank Cecilee Rains for helping us pick the perfect couches for our new home. She was so helpful and patience when it came to all our questions.

A huge thank you to Glen the guy with the hat, he was so very helpful and cheerful. And Kenedy was also a gem in financing.

Great service. Thanks Glen and Kennedy!

Cecilee Rains Was a great sales representative for Ashleys . She was very helpful and patient through the whole process out standing job

Had an amazing experience at Ashley! Thank you to everyone who helped! Shout-out to Glenn, Cecilee, Fiona, Robin, & Leslie!

Outstanding experience at Ashley’s!!! Fiona, Robin and Leslie has never made getting mattresses so easy! Highly recommend going to Ashley’s!

Robin and Keri were very friendly and made the experience fast and easy!

Amazing customer service, helped out , very sweet robin and keri

Robin was super knowledgeable and helpful during our shopping experience!

Chad was very helpful with the selection made for our new couch. He explained prices, options, and answered all of my questions. Great service!

Easy of service and friendly staff. Chad and Kari were great!

Robin took her time with me, asking me what I was looking for. She was very knowledgeable about the furniture and even texted me measurements of several pieces of furniture, as I needed to go back home to double check my measurements at home. I highly recommend Robin at Ashley furniture. Even the check-out person, Keri, was a pleasure to work with.

Robin did an amazing job! Without Robin, I wouldn’t be who i am today.

Robin was an excellent help! And Angela was also very helpful!

My wife and I just bought a mattress set. We had a really good salesman named Chad . He was very knowledgeable and friendly. We also had a very good experience with Leslie during are purchase process. Great shopping experience .

Fiona Miles was a wonderful help to the whole shopping process even though me and the hubby are big goofs!! She was a sport and helped find the perfect set up for our new home!!

Ceciliee and Glenn were very helpful and pleasant. ❤️ my new living room set.

Great customer service with Cecilie and Gary

Great customer service, smooth selection process with helpful suggestions! Thank you Robin!

CC was very helpful!

Great. Found table and bar stools

Thank you Robin for all your help!!! Appreciate you being so patient with my wife.

Go see Robin! Super helpful, patient, and friendly!

Always love shopping with Ashley Furniture in Victoria. Selection and customer service were great! Robin was amazing!

Very great and friendly staff. We walked in and were greeted promptly. Chad showed us couches and we were able to find couches we absolutely love!!

THANK YOU SO MUCH GLENN AND LESLIE FOR MAKING THIS SHOPPING EXPERIENCE THE BEST AND EASIEST FOR OUR NEW HOME!!!

They make buying furniture easy. . Come out and see the Guy with the Hat (Glenn) and Leslie.

Fiona was great very nice and easy to talk too!

Glenn Bray was very helpful and met my husband’s medical need. Proud owners of a 3 piece set. Thanks Leslie very sweet. ❤️

Thank you so much to Fiona and Leslie! You guys were so helpful and exceeded my expectations!!!

Robin spent more than an hour with us finding the perfect mattress for my wife’s back issues. Leslie made the financing and purchase a snap. Great experience

Robin and Leslie were nothing less than helpful. Very pleased with our purchase! Will be back again.

Great Experience! The guy in hat and Leslie were amazing. They helped us tremendous 👏 . I went to other furniture stores this was the Best Customer service 🙌 they didn't follow me around . They let us walk around look .

The guy in the hat was awsome prices were great and service was awsome

Robin was very patient with us and a big help!

Robin helped us out so much. New couches are about to be purchased.

Robin was great! She worked with us to find the right pieces to make our new house a home. Thanks Ashley HomeStore Thanks Robin

Chad was very helpful and informative when it came to picking out our daughters bedroom set!!

Chad did amazing

Outstanding service with Chad Green when buying a new couch in Victoria. Honest, knowledgeable, and not pushy.

The guy in the hat and carrie did a wonderful job helping is choose the perfect mattress and financing. They made the process smooth and easy.

CHAD GREEN WAS VERY AWESOME IN HELPING US TODAY ON BUYING OUR LOVE SEAT AND COUCH KEEP UP THE GOOD WORK

Guy with the hat really helpful as well as casady

Easy to talk to, very knowledgeable and made things an easy as possible.

Robyn was outstanding in helping us with out purchase.

Fiona Miles was awesome. Very informative and helpful. Appreciated her service.

Robin is amazing. She was of great help to us with the purchasing of our new furniture. We need more people like her in Victoria. She is definitely an asset to your company. Thanks for the great experience, Michelle Heil

My visit to the store was amazing. Fiona was my associate. She was patient, knowledgeable and helped me find what I was looking for as well as all the deals. I made my purchase confidently because she answered all my questions.

Very friendly customer service, made things very easy and understandable. Thanks to Angela and Glenn.

Fiona and Leslie were AWESOME! Best furniture buying experience EVER!

Thank you for the superb service Fiona!!

10/10 experience. Fiona was extremely knowledgeable of the products and services at Ashley. She was very friendly and made the furniture buying process a breeze. She cut us a great deal and made sure we left with what we really wanted.

Angela was great and provided us with friendly and informative service today when buying our new Tempurpedic bed.

Thanks to the Guy in The Hat and Keri, we found our perfect couches and lived our best life ❤️

They guy in the hat and starla are just great

Chad & Keri

Chad helped get us everything we needed. Thanks for your help😁😁/ We came in today 5/5/24 Cinco de Mayo and Ask for the Guy in the Hat! Thank you for your Help🎉🎉

Glen, the guy in the hat, was very helpful and accommodating. He even price matched the sofa we wanted with what Ashley had on line. And Starla was very efficient in getting us set to received the sofa. Thank you both for the help and diligence you gave us.

Glenn and Carrie did an excellent service

Glenn (guy in the hat) & Starla had amazing customer service!! Made our purchase smooth and easy!!

Buying this set…excellent customer service from both Carrie & ‘The Guy in the Hat’ 😀

Got my office sofa at Ashley. Quick and easy! Thanks to the guy in the hat and Carrie for helping so quickly!

Robin was awesome! I Didn’t know what I really wanted and she was very helpful and kind and help me find the perfect bed set and without having to put an arm and a leg haha! Thank you !

Super easy & gave great deals! The guy in the hat was super helpful! Carrie also helped along the way!

Huge thank you to Fiona, who helped us pick out our living room set. Amazing professionalism and caring attitude. Also big thank you to the Ashley’s furniture team who helped us out.

Came into Ashley’s Furniture Store just to “look” around, but after meeting our sales representative Robin Belmares, we ended up purchasing a very comfortable sectional. Belmares customer service was excellent, and played a roll in our decision to purchase the sectional. Thank you very much for your great customer service Belmares.

What a great visit with Robin at Ashley’s furniture today super great deals and such great customer service! ✨

The guy in the hat glenn and carrie went above and beyond on our purchase today highly recommend anyone that needs help finding some great deals come see them so happy

Robin was great to work with!!

Come see the guy in the hat! Exceptional service and answered all of our questions!

Excellent customer service ! Robin was fantastic helping me pick a mattress that fit my need.

As always, very happy with the service at Ashley Furniture. I showed up as the doors were being locked & Fiona was nice enough to ask what we needed and was able to complete our purchase for the evening. Thank you for taking the time to ask & help me, I appreciate you Fiona!!!

Angela was great and help tremendously

Angela, the store manager, was awesome to work with! She really helped us out when trying to determine what was the best solution for my husband and I. We ended up getting a new purple bed and I’m more than sure we will not regret it!

Fiona Miles was great! She helped me every step of the way in finding the perfect pieces for my living room.

Angela was very professional and helpful. We will definitely come back to the Victoria location because with our experience with her.

Robyn introduced herself as soon as we walked in the store. She quickly assessed our needs and showed her knowledge and expertise. We look forward to doing more business with you in the future. Thank you Robin!

Robyn met us at the door as we arrived and took the time to show us several options during our mattress hunting adventure today. The professionalism and knowledge was evident from the start as we were taken through the process from browsing to purchasing. Highly recommend Robyn and the rest of the team at Ashley’s Furniture. Thank you Robin!!

Robin and Keri were amazing while handling the sale of a new recliner. Smooth process from Start to end

Angela Franklin greeted us right away with such a positive attitude! She was patient with us and gave us several several options to look at. We got a new living set for our home and can't wait for the delivery!

FIONA was AMAZING!! Took her time with us even though we sat on like 300 different couches and changed our minds like 20 times. Thank You

Had an amazing experience with Fiona made it flow well.

Angela was such a great help and made the process of getting our new dining table so easy! Thank you again :)

Friendly, fast service from Kerry and Fionia! Good experience.

Robin did an excellent job helping make decisions on purchases for our bedroom. She is a great asset to have!

Thank you, Fiona! Phenomenal job walking us through a variety of mattresses and explaining the process.

Great customer service provided by Fab. We came in to just look and ended up purchasing a new sectional.

Fabiola was so nice great in helping us find what we need and great customer service I look forward to doing business with y’all again 😊

Very friendly and helpful personnel!

Robin B was extremely helpful and professional. Leslie O checked us out on our purchase , she as well was efficient and professional. Highly recommend Ashley in Victoria Texas .

Came in and was immediately assisted by Robin. She was extremely helpful with what we were wanting and straight forward, she even brought chairs to compare with the table that we were looking at. In and out within 30-40 min. Thanks to Leslie as well for finalizing everything for us.

Angela and Keri were great! Got us in and out quick!

I had an amazing experience with Fiona,Chad , and Angela. Everything was easy and fast. Best service I’ve had at Ashley’s

Chad Green just made the process of buying a purple mattress so easy & smooth! Can’t wait to sleep on it!

Angela was great super helpful. If you are needing furniture come talk to her.

Used Chad he got me a section in my price point! So happy with his service.