- < Home
- Back to Location Finder
- All Stores
- TX
- Victoria
Ashley Store | Victoria, TX 77904
Ashley Store
Store hours
Open today: 10:00 AM - 06:00 PM
About Ashley
The Ashley Store in Victoria, TX represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
At your Ashley Store, you'll find stylish, quality furniture that's just right for any room in your home. You will find the latest styles of kids beds, dining sets, sofas, and bedroom sets. But, we're much more than just a furniture store - we're a member of the community! We are a family-owned company out of Victoria, TX. Ben & Paige Streiff have been in the furniture retail business for over 100 years and operate stores under the Ashley Store license Victoria & Corpus Christi TX. We are truly humbled to continuously be voted Best Furniture and Mattress store in the Victoria Advocate's Best of the Best Awards and in the Corpus Christi Caller times annual awards. We know, that this could not be possible without satisfied customers like you. Special events are hosted at our store throughout the year. Follow us on Facebook to see what's happening today.
Customer Service
In-store offers
This location is a proud supporter of:
What our customers say
5
4
3
2
1
(1190)
(40)
(11)
(10)
(52)
Great service and a bunch of cute furniture. If y’all want great customer service I recommend Fiona she was so sweet and helpful!
The guy in the hat and Kennedy were great!
Purchased a recliner/glider from ‘the guy in the hat’ and Sandy. Process was easy and smooth. Everyone was very helpful!
Fiona, was very personable and very helpful. She made sure everything was done in a timely manner and was very friendly to us as customers. Customer service 100% with Fiona.
Cecilee was a great help when finding new furniture!!
Guy in the Hat was very friendly and helpful. He did not hover over us like at most places and actually gave us time to look around and discuss whether or not the purchase was right for us! Definitely one of the best experiences we’ve had at a furniture store by far!
Great job Angela, thank you
Go to Robin Belmares at Ashley furniture in Victoria TX. She's an amazing sales rep who makes the customer experience a priority! We have been looking for a new living room set forever and could not decide. She was patient, kind and very knowledgeable. Thank you for such a phenomenal deal Robin, great job!
Found a great price on a new couch thanks to the guy in the hat and Ms. Kennedy.
Amazing service from Robin and Ms. Kennedy. Found what I needed so fast and with ease!
Chad was so awesome! Very knowledgeable, had an answer or found an answer for all our questions and was so kind to our kiddos! It was a pleasure shopping with and buying from him! Thanks Chad!
Chad was very helpful! Made the process super easy. Will definitely be returning to purchase further furniture. Thank you Chad!
Laccey was very attentive and knowledgable. I would recommend seeing her for help.
Found a very nice couch in sale. Ms Kennedy and the guy with the hat were very helpful.
Great customer service by the guy in the hat
Had a SUPER GREAT experience today with Lacy and Angela. This is our 2nd time coming back and will keep coming back again. Thanks Ashley furniture Victoria
We would like to Thank Cecilee Rains for helping us pick the perfect couches for our new home. She was so helpful and patience when it came to all our questions.
A huge thank you to Glen the guy with the hat, he was so very helpful and cheerful. And Kenedy was also a gem in financing.
Great service. Thanks Glen and Kennedy!
Cecilee Rains Was a great sales representative for Ashleys . She was very helpful and patient through the whole process out standing job
Had an amazing experience at Ashley! Thank you to everyone who helped! Shout-out to Glenn, Cecilee, Fiona, Robin, & Leslie!
Outstanding experience at Ashley’s!!! Fiona, Robin and Leslie has never made getting mattresses so easy! Highly recommend going to Ashley’s!
Robin and Keri were very friendly and made the experience fast and easy!
Amazing customer service, helped out , very sweet robin and keri
Robin was super knowledgeable and helpful during our shopping experience!
Chad was very helpful with the selection made for our new couch. He explained prices, options, and answered all of my questions. Great service!
Easy of service and friendly staff. Chad and Kari were great!
Robin took her time with me, asking me what I was looking for. She was very knowledgeable about the furniture and even texted me measurements of several pieces of furniture, as I needed to go back home to double check my measurements at home. I highly recommend Robin at Ashley furniture. Even the check-out person, Keri, was a pleasure to work with.
Robin did an amazing job! Without Robin, I wouldn’t be who i am today.
Robin was an excellent help! And Angela was also very helpful!
My wife and I just bought a mattress set. We had a really good salesman named Chad . He was very knowledgeable and friendly. We also had a very good experience with Leslie during are purchase process. Great shopping experience .
Fiona Miles was a wonderful help to the whole shopping process even though me and the hubby are big goofs!! She was a sport and helped find the perfect set up for our new home!!
Ceciliee and Glenn were very helpful and pleasant. ❤️ my new living room set.
Great customer service with Cecilie and Gary
Great customer service, smooth selection process with helpful suggestions! Thank you Robin!
CC was very helpful!
Great. Found table and bar stools
Thank you Robin for all your help!!! Appreciate you being so patient with my wife.
Go see Robin! Super helpful, patient, and friendly!
Always love shopping with Ashley Furniture in Victoria. Selection and customer service were great! Robin was amazing!
Very great and friendly staff. We walked in and were greeted promptly. Chad showed us couches and we were able to find couches we absolutely love!!
THANK YOU SO MUCH GLENN AND LESLIE FOR MAKING THIS SHOPPING EXPERIENCE THE BEST AND EASIEST FOR OUR NEW HOME!!!
They make buying furniture easy. . Come out and see the Guy with the Hat (Glenn) and Leslie.
Fiona was great very nice and easy to talk too!
Glenn Bray was very helpful and met my husband’s medical need. Proud owners of a 3 piece set. Thanks Leslie very sweet. ❤️
Very personal and experienced in the products. Fiona is a true professional and took the time to find my perfect set of couches. Highly recommend
Thank you so much to Fiona and Leslie! You guys were so helpful and exceeded my expectations!!!
Robin spent more than an hour with us finding the perfect mattress for my wife’s back issues. Leslie made the financing and purchase a snap. Great experience
Robin and Leslie were nothing less than helpful. Very pleased with our purchase! Will be back again.
Great Experience! The guy in hat and Leslie were amazing. They helped us tremendous 👏 . I went to other furniture stores this was the Best Customer service 🙌 they didn't follow me around . They let us walk around look .
The guy in the hat was awsome prices were great and service was awsome
Robin was very patient with us and a big help!
Robin helped us out so much. New couches are about to be purchased.
Robin was great! She worked with us to find the right pieces to make our new house a home. Thanks Ashley HomeStore Thanks Robin
Chad was very helpful and informative when it came to picking out our daughters bedroom set!!
Chad did amazing
Outstanding service with Chad Green when buying a new couch in Victoria. Honest, knowledgeable, and not pushy.
The guy in the hat and carrie did a wonderful job helping is choose the perfect mattress and financing. They made the process smooth and easy.
CHAD GREEN WAS VERY AWESOME IN HELPING US TODAY ON BUYING OUR LOVE SEAT AND COUCH KEEP UP THE GOOD WORK
My encounter with Ms. Fiona Miles at Victoria Ashley Furniture is unbelievable. It was my first time entering the store with the intention to look for items for the future. I was amazed by the level of customer service interactions I had with her. Fiona and her colleagues showed me various items that fits my budget. I ended up buying four items I have been dreaming to own for a while . The customer service experience is “Second to None!
Guy with the hat really helpful as well as casady
Easy to talk to, very knowledgeable and made things an easy as possible.
Robyn was outstanding in helping us with out purchase.
Fiona Miles was awesome. Very informative and helpful. Appreciated her service.
Robin is amazing. She was of great help to us with the purchasing of our new furniture. We need more people like her in Victoria. She is definitely an asset to your company. Thanks for the great experience, Michelle Heil
My visit to the store was amazing. Fiona was my associate. She was patient, knowledgeable and helped me find what I was looking for as well as all the deals. I made my purchase confidently because she answered all my questions.
Very friendly customer service, made things very easy and understandable. Thanks to Angela and Glenn.
Fiona and Leslie were AWESOME! Best furniture buying experience EVER!
Thank you for the superb service Fiona!!
10/10 experience. Fiona was extremely knowledgeable of the products and services at Ashley. She was very friendly and made the furniture buying process a breeze. She cut us a great deal and made sure we left with what we really wanted.
Angela was great and provided us with friendly and informative service today when buying our new Tempurpedic bed.
Thanks to the Guy in The Hat and Keri, we found our perfect couches and lived our best life ❤️
They guy in the hat and starla are just great
Chad & Keri
Chad helped get us everything we needed. Thanks for your help😁😁/ We came in today 5/5/24 Cinco de Mayo and Ask for the Guy in the Hat! Thank you for your Help🎉🎉
Glen, the guy in the hat, was very helpful and accommodating. He even price matched the sofa we wanted with what Ashley had on line. And Starla was very efficient in getting us set to received the sofa. Thank you both for the help and diligence you gave us.
Glenn and Carrie did an excellent service
Glenn (guy in the hat) & Starla had amazing customer service!! Made our purchase smooth and easy!!
Buying this set…excellent customer service from both Carrie & ‘The Guy in the Hat’ 😀
Got my office sofa at Ashley. Quick and easy! Thanks to the guy in the hat and Carrie for helping so quickly!
Robin was awesome! I Didn’t know what I really wanted and she was very helpful and kind and help me find the perfect bed set and without having to put an arm and a leg haha! Thank you !
Super easy & gave great deals! The guy in the hat was super helpful! Carrie also helped along the way!
Huge thank you to Fiona, who helped us pick out our living room set. Amazing professionalism and caring attitude. Also big thank you to the Ashley’s furniture team who helped us out.
Came into Ashley’s Furniture Store just to “look” around, but after meeting our sales representative Robin Belmares, we ended up purchasing a very comfortable sectional. Belmares customer service was excellent, and played a roll in our decision to purchase the sectional. Thank you very much for your great customer service Belmares.
What a great visit with Robin at Ashley’s furniture today super great deals and such great customer service! ✨
The guy in the hat glenn and carrie went above and beyond on our purchase today highly recommend anyone that needs help finding some great deals come see them so happy
Robin was great to work with!!
Come see the guy in the hat! Exceptional service and answered all of our questions!
Excellent customer service ! Robin was fantastic helping me pick a mattress that fit my need.
As always, very happy with the service at Ashley Furniture. I showed up as the doors were being locked & Fiona was nice enough to ask what we needed and was able to complete our purchase for the evening. Thank you for taking the time to ask & help me, I appreciate you Fiona!!!
Angela was great and help tremendously
Angela, the store manager, was awesome to work with! She really helped us out when trying to determine what was the best solution for my husband and I. We ended up getting a new purple bed and I’m more than sure we will not regret it!
Fiona Miles was great! She helped me every step of the way in finding the perfect pieces for my living room.
Angela was very professional and helpful. We will definitely come back to the Victoria location because with our experience with her.
Robyn introduced herself as soon as we walked in the store. She quickly assessed our needs and showed her knowledge and expertise. We look forward to doing more business with you in the future. Thank you Robin!
Robyn met us at the door as we arrived and took the time to show us several options during our mattress hunting adventure today. The professionalism and knowledge was evident from the start as we were taken through the process from browsing to purchasing. Highly recommend Robyn and the rest of the team at Ashley’s Furniture. Thank you Robin!!
Robin and Keri were amazing while handling the sale of a new recliner. Smooth process from Start to end
Angela Franklin greeted us right away with such a positive attitude! She was patient with us and gave us several several options to look at. We got a new living set for our home and can't wait for the delivery!
FIONA was AMAZING!! Took her time with us even though we sat on like 300 different couches and changed our minds like 20 times. Thank You
Had an amazing experience with Fiona made it flow well.
Angela was such a great help and made the process of getting our new dining table so easy! Thank you again :)
Friendly, fast service from Kerry and Fionia! Good experience.
Robin did an excellent job helping make decisions on purchases for our bedroom. She is a great asset to have!
Thank you, Fiona! Phenomenal job walking us through a variety of mattresses and explaining the process.
Great customer service provided by Fab. We came in to just look and ended up purchasing a new sectional.
Fabiola was so nice great in helping us find what we need and great customer service I look forward to doing business with y’all again 😊
Very friendly and helpful personnel!
Robin B was extremely helpful and professional. Leslie O checked us out on our purchase , she as well was efficient and professional. Highly recommend Ashley in Victoria Texas .
Came in and was immediately assisted by Robin. She was extremely helpful with what we were wanting and straight forward, she even brought chairs to compare with the table that we were looking at. In and out within 30-40 min. Thanks to Leslie as well for finalizing everything for us.
Angela and Keri were great! Got us in and out quick!
I had an amazing experience with Fiona,Chad , and Angela. Everything was easy and fast. Best service I’ve had at Ashley’s
Chad Green just made the process of buying a purple mattress so easy & smooth! Can’t wait to sleep on it!
Angela was great super helpful. If you are needing furniture come talk to her.
Used Chad he got me a section in my price point! So happy with his service.
Awesome experience, awesome sales lady. Will definitely bring my business back
Glenn found everything we needed! He was friendly, knowledgeable and got us out in time to pick up the kids from school. 😊
Fiona was just so sweet to me and my grandbabies!! She was super patient answering all my questions and kind ☺️☺️❤️ We the perfect lounge furniture with her help!! 5 stars, will be back😍😍😍
Chad is such an amazing sales person! He is very knowledgeable in the products that Ashley’s carry, he is very attentive and thorough. We greatly appreciate having him as our salesperson. I look forward to doing more business with you in the future!!
Angela is the best and is a true example of how customer service should be. Very knowledgeable and happy to assist anyone.
Angela and Keri were so very helpful in our buying experience. They took the time to explain every piece with us. They were very friendly and respectful. Can't wait to go back and do some more shopping. Hope to see yall soon.
Very good customer service and professional. Gave us a lot of information which was important and very helpful The guy glen with the hat was helpful ( edited this review forgot to put his name lol!)
The man in the hat (Glenn) was very professional and gave us space to make our decision in purchasing our new couch.
Chad was the best! He was very knowledgeable and help us tremendously.
Chad was awesome, got us the beds we needed at an awesome price.
Chad was very helpful and polite
Fiona Miles was amazing! Ask for her on your next visit! She is the sweetest and so helpful!
The Guy In the Hat "Glenn" helped us a lot! We went in for Faux Leather set because we knew real leather was out of our price range. Glenn work with us on a deal and we were able to walk out the store with a genuine 3 piece living room leather set right within our budget. We were VERY happy working with him!
Quick and efficient. Chad listened to exactly what we wanted. In and out of the store in 20 mins.
I had a great experience shopping for a couch. Great employees and a great selection. Eddie was awesome, he was patient with me and he made sure I got exactly what I was looking for while staying in my budget. 5 stars
Eddie is great, it was my first time in and he was very friendly, informative and not pushy. He knew about the products and helped get the best deal. I will buy from him again in the future.
Eddie Lopez was fantastic to deal with. Made everything very easy
The guy in the hat was very helpful he made sure we got what we wanted very patient and made us feel very comfortable! I would highly recommend him to family and friends and I will be coming back!
Went to go "look" at couches and my boyfriend was very adamant on JUST looking at our options. Eddie showed us a couple options and did so good that we ended up purchasing same day. 10/10 recommend. Go see Eddie! His tactics are so good, he got us as a loyal customer for life.
Great place to shop
Fiona was awesome! No pressure, listened to what we wanted and stayed in touch by texting. Hope to do more business with her in future.
FAB was very helpful!
We have been looking for a nice, comfy, good and lasting couches, and with the help of Robin we found our perfect match. She was so helpful, patient and understanding of what we were wanting! Will definitely go back to see her for any future furniture needs!!!
Second time purchasing from Ashley and Angela has been awesome from the time I stepped in the door till the time I left! Great Customer Service. Will definitely be back again 🩷
Received wonderful help from Robin. Definitely recommend stopping by Ashley’s in Victoria, Tx and seeing her for all your new furniture needs.
Robin was super professional and sweet! We found what we needed.
This was my first time at Ashley and it couldn’t have been better! Eddie and Leslie were amazing and so kind with the whole process. I would definitely come back in the future if I need furniture again!
Robin Belmares was so nice and efficient I bought two items when I had only planned to buy one. She didn’t pressure me but was just helpful. And checkout/ordering was a breeze
Shout out to Rudy! He was so patient with me in picking out furniture. Not only did he send me dimensions on furniture that I liked but he also moved furniture across the sales floor with a dolly to see if something looked good together. Look for Rudy next to you come in. He'll take care of you!
Great customer service. Customer representative went above and beyond to get us what we wanted today
Robin was wonderful Victoria
ROBIN DID A WONDERFUL JOB OF HELPING US!! THANK YOU!!
Chad and Glenn were very very helpful. They explained everything in detail and also in a timely manner. Highly recommend them!
Eddie is great! Highly recommended going to see him for furniture
Angelina Franklin is great, its my 2nd or 3rd time buying furniture with her. She friendly informative and not pushy. She always know where the products are to compare to help get the best deal. Going request her again when buying my sons new bedroom set.
Thank you to Glenn Bray for the awesome shopping experience! Highly recommend Sincerely happy customers Shelly and Rosie
Amazing price on my dresser and fast paperwork. Customer service from “the guy in the hat” Glenn was perfect! Will be coming back for future purchases.
Great store, Chad the assistant manager was a great help in finding me my new purple mattress and frame. Thank you!
The guy in the hat did an awesome job helping us find the perfect sectional! We worked with Fiona on our last purchase and she was great as well.
Excellent device! Very accommodating! Highly recommend and we will continue to shop here!
Chad was awesome and was training Fab too! Thanks!
Went into store to look for a few pieces and Chad Green has been a huge help. He knew the specs, pros and cons & oh so helpful.
Rudy was a great sales man knew his stuff and was very informative. Will be returning for future business
Good service spoke well nice and understanding greatly appreciated
Great customer service! Glenn was helpful and very knowledgeable about the mattresses!
Glenn(Guy in the hat) and Angela were very helpful and helped up choose the perfect couch!! Highly recommend Ashley's for your furniture needs
Had the most amazing experience with Fiona at Ashley furniture. She was pleasant, knowledgeable and not pushy at all. Ended up purchasing 2 couches and a love seat.
Purchased a 9 piece dinning table THANK'S TOO THIS AWESOME TEAM with their professionalism, great attitude service towards our satisfaction needs ANGELA- LESLIE-KERI THANKS SO MUCH .
Awesome experience Rudy helped me find exactly what I was looking for. Measured a lot of options but he found what I need.
Glenn with the hat is amazingly helpful and upfront and honest with costs! Made it very easy for us!
Lesli and Glen where awesome!!! costumer service was great !!! Led me straight to the couch I had in mind !!! Made purchasing much easier had answers to all my questions!!
Thank you Fiona, we came in looking for a dining room table, this was our first visit to a furniture store in our search and we thought we would be visiting multiple stores. Fiona made finding a table for our needs very effortless. We got a perfect table that I fell in love with. Fiona was knowledgeable on their inventory and products, as well as informing us of special services that Ashley Furniture offers. Thank you Fiona!
If you need a friendly and knowledgeable salesperson, please go to Ashley's and see Eddie!
Fiona was wonderful! I came in looking for a couch to go in my bedroom and she showed me exactly what I was looking for!
Chad was great to work with. He worked to find us exactly what we described.
Angela and the staff are awesome and found everything I was looking for!
Angela was very helpful and delightful! She got us everything we wanted and more !
Ashley’s has always been our go to for furniture in Victoria. We walked in knowing exactly what we needed and Angela was very knowledgeable on their inventory. We found what we needed and was able to take home with us. Customer services was 10 out of 10. Thank you!
Go and see Glenn the guy in the hat he'll work with you he'll try to get you the best deal he can very patient and very professional
We had a great experience with Rudy as our sales person for couch shopping. Very friendly and helpful! They love kids!!!
Came in to purchase a Dining set and recliner and Eddie was our representative and he was so patient as I am picky and need things a certain way. If you ever need any furniture Eddie is your man! Go see him!
Awesome customer service from salesman Rudy. Highly recommend asking for him when shopping!
Glen Bray did us a solid!!! So much information to help us make the right decision!! Pleasure doing business with you!!!
Exceptional service and professional product knowledge!! See the salesman in the hat! 🎩
i didn’t even wanna go look at ashley’s because they seem overpriced but we needed to find a couch that day so when we walked in Robin helped us right away and we got exactly what we were looking for , for a great price . truly a big help go see her !
Absolutely amazing Customer service from Rudy helping us buy our purple Mattress. Definitely coming back again
Robin was great and patient with us in our search for new recliners. Thank you very much!
Eddie was very attentive and helpful!
It’s was great Chad was so helpful and we found exactly what we wanted
Glenn was our Salman he did an amazing Job helping us find the perfect furniture to fit our needs.
Awesome sales lady Fiona and store manager! We're very helpful in helping us find our furniture
Rudy was awesomeness..he made this less awkward..I will be back..
Rudy was very helpful and a pleasure to work with.
The sale to my husband, Jerry Mansios and I was quick and easy. ous salesman Chad was excellent and made the sale a breeze. Thanks!!!
Thank you Rudy for your awesome customer service! You were very helpful and attentive. You had great patience with us as it took a little while for us to make a decision on our new furniture.
Rudy was very helpful!
Fiona was a big help in choosing the right mattress for us. She was very knowledgeable and friendly
Fiona was great, so helpful, answered all of our questions and was very thorough throughout the whole process. Highly recommend!
Fiona was super patient and helpful. I loved her ability to help me stay within my desired budget and still get the overall design that I was trying to achieve with the pieces that we picked out.
They did a outstanding job and very friendly. Fionia,Glenn, and Keri
Robin was very friendly and patient with me, she was professional on all the details of the sofa set I am interested in. Thank you Robin!
Ashley in victoria tx is a great place to get some furniture at they have some great people working there ,and Rudy did a great job at helping us with everything.And a special thanks to management for letting us buy the furniture we want and they agreed to hold it for us for a few weeks until our house is ready to be moved in .. Thanks for everyone at Ashley furniture store yall are very professional.
Chad and Leslie were the best.. no stress and very helpful!! Go see them in Victoria
Rudy was very helpful and let us look around while staying close by to answer questions. He made our shopping experience very easy and we purchased the piece that we wanted.
Amazing experience. Thank you so much Glen and Leslie for the wonderful and fast service. It was a pleasure.
Great selection, quick checkout experience. Great prices!
Great customer service. Robin really worked with me. Be sure to ask for her!
Fantastic experience!
Robin was VERY informative and patient. Definitely works to get the best deal possible!
Robin Belmares has done a fantastic job setting us up with a couch set to handle our young family! Thank you!
Glen, Leslie and Cary were amazing!
We had a great shopping experience here. Fiona was our salesperson and was phenomenal! She was a great help in finding what we wanted. We shopped two other stores in Victoria first, but Ashley Furniture was superior in quality, value and shopping experience.
Fiona is the best. I was looking at the couches and she knew every detail about each couch I asked her about. I asked how long she had been working there she sd 5 months I Cldnt believe it. She isn’t a pushy sales person and makes you feel like you have known her and she is cute as a button. If you go to the store asked for her she will help you with the perfect purchase. Thanks Fiona. Oh and when I called the store to compliment her the lady that answered sd you must be talking about Fiona.
Fiona Miles took great care of me she got everything that I needed and plus. Fiona went above and beyond for me and I'm so ever grateful. A wonderful sales representative that know her stuff. I highly recommend her.
From the moment we walked in, Robin greeted us with a smile and politeness. She answered all of our questions and if she didn’t know the answer on the spot, she went to find the answer. She was very knowledgeable, friendly, and courteous. Thank you, Robin.
Chad Green is an extremely helpful and kind gentlemen.
Bought a bedroom set cash had beautiful furniture the salesman was a gentleman very professional and they delivered to KC for a fee!
Fiona was amazing from the minute we walked through the door she greeted us with a smile and helped us through each step and got us exactly what we wanted at our price point highly recommend shopping here and asking for fiona
Glenn was a very nice guy, very polite. They didn’t follow us around and try to bug us and let us pick out our couch then we went to them.
Glen & Leslie were so helpful! Great customer service, definitely recommend!
The staff was very helpful in our decision of getting our furniture, we will definitely be back in the future!!
Glen and Keri were so wonderful! They were very knowledgeable and made shopping quick and easy!
Highly recommend working with Robin at Ashley’s furniture. She immediately assisted me upon walking into the store and knew exactly what i was looking for. She was professional and proficient! I was in and out with the best deal on my new couches. 10/10
Robin was very helpful during our visit to the store. She helped us find the perfect sectional sofa and dining table to fit our space! Highly recommend Ashley’s Furniture.
Great experience Robin was amazing and explained everything to me step by step. Would definitely come back just for the experience with Robin and her friendly smile 😊
Robin was great!!
Rudy was such a great help. He took all the things we talked about wanting in a new bed & found the perfect one for us.
Thanks to Robin and Karen
Everything was great about Angela. Love everything about this location.
Great experience working with Robin and Keri.
Robin and Keri were extremely helpful, kind and quick with getting my order. Very good customer service!
I had a great experience shopping for bedroom furniture with the assistance of Alfredia Scott. Thank you for a quick and easy purchase. Can’t wait for it to be delivered!
Glenn, Fiona, and Keri were all very helpful. Pleasant experience.
Chris Was really nice and funny he helped us and did everything we needed.
Great customer service
Chris was absolutely amazing
Fiona very awesome salesman helped the family out Jimmy Miller
Fiona and Chris are excellent sales personal we appreciate them very much
Fiona. Was super and so was Chris her assistant!!!!
Robin was exceptional in getting me a great monthly plan that fit in my budget and was still able to get everything I wanted! Keri was absolutely amazing with the financing aspect of everything. 10/10 recommend asking for these ladies. You will not be disappointed!
Fiona is amazing! I walked in & described what I was looking for & 3 minutes later she was showing it to me! Great price too!
Fiona is an excellent salesperson who is very knowledgeable, great presentation, and helpful. She is a pleasant person to do business with. Will refer her to friends. Also The person receiving payment was courteous and respectful .
I would like to shout out Angela Franklin as amazing customer service. For me that is my first impression to encourage me too continue to purchasing.
I love the furniture here. & Angela was a great help!
Highly recommend. Great people and great quality furniture. Angela Franklin is amazing and customer satisfaction is her #1 priority!
I've had nothing but great experience with Ashley furniture, Angela is very creative and the whole Ashley furniture team and family work with you every way they can
I love Ashley Furniture! Angela is the best!
It’s a pleasure to work with Angela!
Angela F. is one of the sweetest person I’ve ever met. She made our purchase so comfortable and the process was smooth. We’ve loved our couches ever since!
I went there to check out my next living room set and the service was great it’s a lady that help me so much I think her name was Angela she was so helpful and nice makes me want to keep coming bacc just for the service
Bought a dining room set and had it delivered. Employees were so helpful throughout the entire process. Was definitely a good experience and we will be going back.
If you’re looking for great deals, great customer service and a knowledgeable staff, then Ashley’s is the place for you! The store manager, Angela is awesome and pretty cute too❤️
I have to say Ms. Angela Franklin is arguably THE BEST salesperson to deal with. Always a smile on her face. Always joy in her selling. You can tell she has a passion for this and appreciates her job and her sales even more. #buyfromangela #ashleyfurniture #victoriaoffice
When shopping at Ashley’s I always ask for Angela… she’s the best, very knowledgeable and makes sure I get the best deal!!!
It was a pleasure shopping with Angela
Had a great time loved shopping with Angela Franklin
It’s a pleasure working with Angela. She is amazing!!!!!!!
Great customer service and the best deals on furniture. I wont buy furniture from anywhere else
Nice furniture for a good price. Would use them again.
I got my couches here and absolutely love them! Especially the cleaning kit I got with them to keep them always looking great!
I have known the manager, Angela, for years, and our family has purchased several things from this location. Ashley, Furniture in Victoria has a great staff who works to get you exactly what you want within your budget and they have quality furniture. This is my go to furniture store in Victoria!
My shopping experience with Ashley Furniture was simply the greatest. From the moment I walked in, to the moment I left the store, I was greeted and catered too like I was the only one on the floor. The floor associate was very knowledgeable, and helped me whittle down my taste to find me exactly what I was looking for. She seemed to know me better than I did about what I was going for. Hands down, I would recommend Ashley Furniture to anyone, based on my experience alone.
I bought a sectional from Ashley furniture and it has lasted with no issues. Very durable and absolutely beautiful. I highly recommend Ashley furniture!
I recently purchased several pieces of furniture from Ashley and I couldn't be happier with my experience. The customer service was exceptional, and the staff were incredibly helpful and knowledgeable. Not only was the quality of the furniture top-notch, but the prices were reasonable as well. The delivery process was smooth, and the items arrived in perfect condition. I highly recommend Ashley’s Furniture to anyone in need of high-quality furniture and outstanding customer service.
Very helpful service! Came in right before closing and they stayed late to help us furnish our new house! 10/10
Thank you Tiffany for all your help!!! She was super sweet and very very helpful, she was very understanding with our opinions on our furniture selections and easy to talk too, if you happen to go in ask for her!!!
Tiffany was so helpful n getting us exactly what we needed..very friendly
Fiona was super helpful and amazing at finding us our dining table set. We will be returning for a bookshelf, rug, and couches in a few weeks.
Customer service was top-notch. Warmly greeted by Gwen as soon as we walked in. Very helpful! Purchased Sofa set and dining set. Great prices!!
Glenn and Leslie were super helpful and quick to get what I needed!
We had a wonderful experience at Ashley Homestore, buying furniture for our new home. Our sales associate, Alfredia was knowledgeable and was very accommodating and made our shopping incredibly easy. We will definitely be back!! Marsha and Doug Petter
Everyone is so nice and welcoming. The assistant manager Chad and Keri, with customer care, were very helpful, nice and knowledgeable.
Robin was so great excellent customer service. Helped us pick out the perfect couch
Chad was very helpful.
Tiffany was fabulous!! Super helpful and patient as we tried out many many couches and recliners and changed our minds at least 3 times!!
Robin was amazing!
Alfredia helped us a bunch. She got us a great deal for the perfect bed set!
Alfredia was great! She got us a super good deal for a beautiful bedroom set!
Ask for Alfredia! All staff was very friendly and I had a very good experience
Ms Angela is an amazing manager as well as displays great customer service and truly cares about her customers. Definitely will be coming back purchase more furniture through you guys 👍🏾👍🏾👍🏾
Fiona is an amazing salesperson. Her help was greatly appreciated. She is very knowledgable. Keri explained the paperwork to me as well
Robin was great. Professional, knowledgeable, courteous, very helpful. We will definitely be back.
Robin & Keri were wonderful. Robin was very helpful and patient while we figured out want we wanted. We will definitely be back for future purchases!!
Always a pleasure to shop at Ashley’s. Today’s purchase was handled by Glenn B. and he was helpful every step of the way.
Robin went above and beyond and was so patient with me being so indecisive. She was awesome. Leslie made the paperwork side easy and stress free. Awesome service at Ashley Furniture.
Chad was very patient and helpful. We appreciate the friendly costumer service
Want to give a shout out to Robin and Leslie on a great job there costumer service was towards me and my mom they are the best and would recommend Ashley. I will be coming back in the near future thanks ladies u both are gems..
Great service from Alfredia Scott!
Alfredia was absolutely amazing! She was patient with me on being indecisive and helped me narrow down my choices. Made the process simple and pleasant. Leslie made the paperwork process quick and was very friendly.
Our experience here… has been great! Leslie and Angela were great help getting everything in order. We love our new loveseats. Thank you Ashley Furniture/Victoria!
Wow! What an awesome experience! Fiona was our sales rep and she was amazing! So knowledgeable and so much energy! We cannot wait to get our new loveseats!
Chad was so very helpful and helped me pick the perfect couch for my family!
The best and easiest experience in a furniture store. Chad was so helpful, kind, and knowledgeable on the different brands of furniture. Helped us find the perfect furniture to match our new home perfectly.
Angelina was terrific helping me find just the right couch !!!
Great service! Tiffany and Chad were amazing!
Alfredia and Tiffany were rockstars. I was in a hurry and they got me taken care of quickly! Thanks!!
Robin did an excellent job helping me pick out the perfect furniture for my home. Excellent selection, quality products and fantastic service. Leslie was helpful in the financial department.
Angela is the best!!! She truly cares about her customers. Thank u sooo much for ur service.
Fiona was great.
Alfredia Scott was very professional , great attitude , answered all my questions . I’m so happy with my purchase.
Customer service was amazing!! Felt comfortable with the service
Angel was very helpful on what I was looking for, awesome
Angela Franklin , was our sales representative She was very knowledgeable and helped us get just what we wanted
Fiona, in the Victoria store, is the absolute best! She is very personable, knowledgeable, patient and has fantastic taste. I don't think we would have found what we were looking without her. Leslie was also fantastic and helped us finish up the purchasing process. I loved the service and highly recommend.
Ask for Chad Green, you will not be disappointed. He was fantastic from the welcome to the delivery.
Robin was fantastic and super flexible with our busy schedule.
Trent, was super helpful in helping me pick out the furniture I wanted. Very friendly and informative. Great guy! great job! Thank you Trent!
Trent was very helpful with the whole process. Furniture an mattress shopping can be a bit intimidating but he was very welcoming and informative. THANK YOU SO MUCH!
Alfredia assisted my husband and me with the purchase of our new bed. She was very nice, knowledgable, and patient. She made our buying experience an easy one.
Glenn was fantastic helping me with purchasing my recliners today. I enjoyed the entire experience. Thank you
Alfredia Scott is very friendly and knowledgeable! Went above and beyond to get me exactly what I asked for. Highly recommend her!
Everything was great! Robin and Tiffany were awesome!
Thanks Alfredia for the great greeting and assistance, advice, information to find everything I was looking for. My overall experience was great from start to end…
Trent was so attentive, pleasant and helpful! He made the buying experience enjoyable!
We had a very sweet woman help us find the perfect recliners for my husband and I. I highly suggest getting to this store before their sale ends!
My sister and I visited the Ashley Store in Victoria Texas and was greeted by young man named Trent. He was very cordial and was so helpful. He was very patient with us and was just a delight to work with. I strongly recommend Trent to help you if you are looking for some furniture! He was just the best!
Robin was amazing at helping us find the perfect dining and living room set to match our current pieces in our home. Definitely recommend to ask for her when you come in. Not pushy and helped make the buying process easy.
Upon entering the establishment we were immediately met with the Chad whom we later found out was the assistant manager. He led by example and did not pawn us off to a subordinate employee. He helped start to finish and our experience was excellent. He was patient in helping us decide on which furniture would best fit our new home. I would highly recommend anyone looking for good customer service and quality furniture to shop with Ashely’s.
We had a very nice and pleasant experience at Ashley ‘s due to the incredible service we received from Fiona and Tiffany! Fiona was very professional, courteous, friendly and she had knowledge of her products! It did not end with Fiona because at the front desk Tiffany showed us the same wonderful experience! She took the time to explain everything about the delivery and the safe protection plan, she was very nice and professional. I will be back due to the experience we had with these two ladies and I will be asking for Fiona and Tiffany!
Found what we needed. Staff was scarce but Angelica (manager) Found us and put us in exactly what we needed in less than 10 minutes.
Tiffany and Fiona were the best! Very informative and friendly! 10 out of 10!!!!
If you’re looking for great customer service experience go see Freda ….always so friendly and very professional!!! Keep up the great work!!!
Alfredia Scott....WOW JUST WOW!!!!Best customer service I've ever had PERIOD. SENDING EVERYONE AND THEIR MOTHERS HER WAY i just know she will help them in every way possible ❤️ Thanks for being helpful and amazing at what you do Alfredia.
Robin and Carolyn did a fantastic job! Great experience!
Alfredia Scott “The staff was incredibly welcoming and helpful. I would definitely come back and request her as my sales rep. I didn’t really have time to look because it was a busy day for me but i know where I am going for my bedroom set. 😊
Robin was very helpful! The whole staff were very knowledgeable and ready to help.
Fiona was very helpful and knowledgeable. Always had a smile and made our purchase a very pleasant experience
Everyone was very professional. Store has a relaxing atmosphere and our saleswoman Alfreda was great.
Chad Green, the Assistant Manager at the Victoria store, went above and beyond to make my purchasing experience quick and easy! We can’t wait to get our new sectional in. Will definitely be back for future purchases.
Alfreida Scott with the best customer service!!!!!
Alfredia scott provides amazing customer service! She’s a very explaining person and takes her time and allows you to say what you have to say without feeling rushed . I will definitely be referring her to my family and friends !
Alfredia Scott provides great customer service. She’s friendly, knowledgeable, compassionate, and has a strong desire to help customers.
There is a beautiful young lady there, name Alfrieda Scott. She is always smiling and always making me feel welcome. Its always great to go in a place that has an employee that will make you feel better coming out then you did going in.
Alfredia Scott is a amazing worker and I love her customer service.. she’s very respectful and always has a smile on her face….
My wife and I came in looking for a bedroom set for our kids, and Fiona was so lovely she helped us find the perfect room sets for both our kids. She was very knowledgeable, and friendly. She wasn't pushy or rude. She was patient and kind and very friendly. We will definitely be buying again from her.
Glenn, Chad, Robin, Alfrieda and Carol helped me with my purchase. Thanks guys 👍
Our sales associate Fiona was a pleasure to work with. The manager, Angela, made the transaction easy and quick!! I highly recommend Ashley’s in Victoria!!
Chad green helped me out today and it was the best customer service! He was very knowledgeable about the furniture! I 100% recommend doing business here.
Fiona and Carol were very helpful and friendly.
We received exceptional assistance from Fiona and Tiffany at Ashley furniture store in Victoria, Texas. Fiona was readily available to address all our questions and played a crucial role in helping us select furniture that perfectly matched our style. Throughout our shopping journey, her guidance and customer service helped tremendously. We wholeheartedly recommend seeking out Fiona for your shopping needs. Toward the end of our visit, Tiffany efficiently handled our paperwork and provided outstanding billing/customer support. If you plan to shop at Ashley, seek out these two individuals – you won't be disappointed!
Excellent knowledge and service by Angela!
Wonderful shopping experience. Alfreda was super helpful in keeping our budget and needs in mind. Super excited for our new comfy loveseat/sofa set!!
Chad greated us right away. Left us to do our looking, which I appreciated!. Glen finished our sale and was great! Carol explained our paper work short and sweet!
Glen and Angela did a great job making us feel heard and catered to our exact sectional needs! They were both extremely helpful throughout the entire purchasing process as well.
Go see alfredia Scott she has the best customer service and will help you get the furniture your looking for.
Greg and the lady up front were very descriptive and helping.
Robin was exceptional! Took care of our every need. 😀 happy customer
Chad helped me get my dream couch with a pull out bed and a really nice entertainment center for my 60 inch TV. And Carol at the front desk was amazing with explaining everything to me about my furniture.
Robin Belmares was amazing!
Glenn your very awesome thanks for your help…
Angela the store manager was helpful and really great...
Great service from Fiona, Chad, Angela and David! Will be coming back for sure! Ask for Fiona if you need a knowledgeable and patient salesperson!
Alfredia is very friendly and knowledgeable.
Alfredia Scott was a big help and has been one of the nicest and most helpful worker I seen in a while. Thank you for all your help and hope to see more workers like you in the future.
Fiona and alfredia are AMAZING must go in and ask for them
Fiona and robin was so fun and full of knowledge definitely going back
Go see Alfredia Scott at Ashley Furniture she has amazing customer service and is very helpful and knowledgeable!
Glenn, chad, and robin went out of the way to get me the best deal in town
Great environment so positive and professional Leslie, carol and Tiffany answered all my questions
Friendly and very helpful
I actually didn’t feel hassled or followed while shopping. Glen was very helpful and ended up getting a sale from me.
Glenn was an excellent salesman. I believe Ashley’s needs to reward him for his hard work and dedication to this company. Excellent job Glenn!
Robin and Angela did a great job and are very helpful.
The customer service was fantastic, thanks to Alfredia. She was very helpful.
I had a great experience here !!!!
Great customer service
First time in this establishment, I was greeted with a friendly smile and awesome customer service. Thank you Alfreda Scott for making my visit pleasant
Alfredia gave me the most great no pressure service I have had in a very long time. Thanks again.
Alfredia, had great customer service
For amazing customer service and a positive attitude and experience, come see me, Alfredia Scott, at Ashley’s Homestore Victoria. I promise to do my best to get you what you looking for. Refer me to family, friends, neighbors, coworkers, associates, etc.
love shopping with my mom Angela Franklin
Leslie and Fiona were a huge help. It was nice to have people that were so helpful
Leslie and Fiona were amazing, professional and friendly helping us get stuff for our kids! We will definitely be back
OUTSTANDING customer service! Fiona was very helpful. She's knowledgeable about the products, patient in addressing customers, and has a great attitude. Her friendly demeanor and professionalism create an incredibly welcoming atmosphere. Wouldn’t get my furniture from anywhere else!
Fiona Rules! Loved how she was so attentive and patient. I was with my upset toddler and yet she still managed to keep patient and keep a beautiful smile on her face! rock on
I went to the store wanting to just browse around. I needed to replace my living room set because it was starting to feel a little shabby and dated but definitely could have held on to it for a few more years. A young lady named Fiona helped me to find the perfect set to replace it with. She was super sweet and knowledgeable and made this stressful decision so easy.
Robin was super Patient and not forceful at all which I really appreciated, very easy to talk to.
Robin was great! She was extremely helpful and knowledgeable about all of their products and financing.
My husband and I went inside to look around and Fiona immediately helped us figure what we were looking for. She took us to the mattress section because we were interested in a purple mattress. She was sooooooo knowledgeable about everything and super nice. She treated us like friends instead of just customers while also being professional. She said she has only been there for 2 months but with all her knowledge, we would have thought she’d have been there for two years! Glen was also very knowledgeable as well and he owns a purple mattress so he was able to provide us with knowledge from working around them and from experience! And Tiffany in the front checked us out and she was super kind and professional to us as well! :)
Robyn was very helpful with finding accommodations for my families financial situation.
We had a great experience picking out our new couch and Robin was so helpful!
My husband and I have been looking for mattress for a while now. We both have lower back issues, so a comfortable mattress is very important to us. We have been all over town and just couldn’t find the right one. We came to Ashley’s and right when we walked in Alfredia greeted us with a smile and eagerness to help us. Needless to say we couldn’t help but purchase our mattress from her. We will continue to buy our furniture from her. Best customer service hands down.
Robin was great! Once we found what we liked she made sure we got all the deals we could and made the whole process smooth for us. Go see her and she will take care of you!
Great experience! Alfredo’s Scott was amazing.
Robin was a great salesperson. Not pushy at all. Very knowledgeable
The store was awesome. The manager Glen was welcoming and full of information on all of my needs on my purchase. Carol made checking out a breeze! I appreciate all of their efforts to get us what we needed! We will definitely come back!
We came in to get a dining table and Alfredia Scott was so helpful and kind! She was a delight to work with and made us feel so welcome the moment we walked in. We love shopping at Ashley’s!
Finance lady rocks! Thanks!
Alfredia was a great help with my mom & I today with the purchase of our couch! Would recommend her to anyone furniture shopping!
Alfredia was an amazing sales person. Carol and Leslie were awesome in the office with my paperwork. Mr. Sklar
Robin was great! Thanks Robin
Alfredia Scott was a magnificent sales lady that I wish every store would or should have on their staff!!!!!
We purchased two couches today from Robin!!! She was wonderful and patient! Thank you for all your help!
Glenn was awesome very knowledgeable friendly and catered to our needs ...Thank you
Go see my sister at Alfredia Scott…she’ll get you right on anything you need…bedroom living room kitchen…
Fiona was so great from the time we walked into the store to our purchase the next day! Not pushy at all, very informative, & the best experience we’ve had with anyone buying furniture!
We had a great experience here at Ashley helping my mom buy new Living Room furniture! Katrina was so knowledgeable and helpful! She was very patient with us and. helped make the process so easy for my mom. Thank you Katrina! I hope you get to see this:)
Leslie, Robin, Glenn, and Miss Angela were absolutely amazing. They worked with us on getting a new mattress. They were knowledgeable, personable, and professional!!
Ms. Robin and Ms. Carol really went out of their way to help get me the help and a great deal highly recommend
I had Great Service from Fiona, Glenn, Robin, Chad and Angela!
Robin and Carol were amazing helping me the furniture that I was looking for. Thanks guys.
The Ashley team is so friendly thanks for helping out people find the perfect furniture! Way to go Fiona and Carol!
Great customer service. Glen Angela, Fiona, Carol and Leslie went above and beyond to help us out!
Fiona helped us and she was friendly and so helpful!
Fiona did a great job for introducing me Purple pillow. That was a great service!
Thank you Robin for being so helpful and getting my parents a couch they love!
Great bunch of people to work with. Natasha was very courteous with an infectious smile. :-)
Natasha is a kind person and a hard worker.
Natasha Krug outstanding person!
Natasha Krug has got to be a good sales person since she got us to shop at our local store. When we get a new bed, I will be giving her a call!!
I rated these 5 stars for Natasha Krug
Natasha was just the sweetest young lady so sweet and kinda and had the answer to all of our questions she’s a keeper
Alfreeda Scott. Was so helpful. Thanks your the best!
Fiona and Carol were great!
Fiona, Carol, and Angela helped us out. They were awesome!
Fiona and Carol were very helpful.
Ashley’s Furniture Store in Victoria, Tx made buying furniture for our first home super easy and stress free! Fiona and Lesley were very helpful ! Good job !!!
Alfredia was an excellent sales person! She worked with us and got us a great deal on new couches and recliners!
Our sales experience was easy. Natasha was great!
Our salesperson Natasha was an awesome person. She was able to sell me a purple mattress and I am so hard to sell to. Angela the store mgr was very attentive and the office personnel was good at her job. Everyone was really nice.
Everyone was friendly and very helpful. My salesperson Natasha was very professional courteous. Looking forward to enjoying our new bed.
Robin was awesome! She helped us find what we were looking for and answered every question we had! We were purchasing a bed frame and mattress for our daughter so she was heavily involved in the decision making. Robin worked so well with her, asking her the questions, and making sure she liked what she was getting. It was a wonderful experience!
My wife and I came into the store to strictly browse but got swept away with how well our associate, Katrina, did and presented all of our curiosities. We got all of our questions and wonders answered in a very professional, timely manner and ended up walking out of the store with a new bed, frame, and pillows. 10/10 would recommend if you're on the market for anything Ashley Store!
Katrina was amazing! She knew everything about the mattresses and helped us test multiple and figure out the perfect one for us. She was wonderful! I'm definitely going to get ALL my home furniture was Katrina at Ashley store.
Excellent service from Katrina
Found what i wanted in less than 20mins. Sales Rep Fiona was super sweet!
Robin gave great service...attentive...informative ALL AROUND EXCELLENT!
Robin and Carol are awesome. They were amazing and knowledgeable of all the furniture that we looked at for purchase.
Chad Green and Leslie were amazing! They made us feel extremely welcome and helped us choose our new couch every step of the way! 10/10 would buy again!
Fiona was very nice, she had so much information to give us about everything that was on the floor, she included our wants and even more Leslie was amazing helping us with the whole process in the purchasing our furniture and even having her own personality included with our conversation Alexis was very professional and sweet in the process
LOVED working with Alfredia….excellent customer service and meeting very need I had!!! Stellar encounter and experience!
Very friendly! Ms. Robin was very helpful and she worked with us to make sure we left here with what we need and we will be coming back again.
Robin was an excellent help. When we came in we were only going to browse, she didn't hover over us and let us decide on our own if we ended up wanting to get anything. She was super informative and made sure we knew all the aspects and asked all the questions. Make sure you use Robin when going shopping here!
Alfredia Scott was the bomb! She was so patient and knowledgeable in helping us find just the right recliners. I don't know how many times she checked on items for us but she always had a smile on ber face! She even was rocking the 70's style! We will only come back if Alfredia helps us!
Everyone is very helpful and Natasha was really informative and helpful. She made sure to find the right furniture for us and to make sure we loved it and answered any questions we had for her.
We came in for a small table for our kitchen area. We were greeted by Alfredia Scott. She was super friendly and explained current deals. Then she let us walk around and look. Once we found something she was very thorough and making sure all info. was correct. Pleasant visit!
Natasha Leslie Angela Carol and Glenn were amazing in helping us find the perfect accessories.
Robin was great! Thanks so much!
We definitely recommend Katrina. She went above and beyond to help three picky women!! Thanks for bearing with us!
Recently purchased a mattress and base; great explanation on everything as well with customer service!!
Robin was wonderful helping me find the perfect recliner for me and Leslie explained all the details of my purchase perfectly. Go to Ashley’s and ask for Robin. She is great.
Went in to purchase a couple pieces. I was told I'll have to wait two or 3 weeks to get them. I offered a deal and they worked with me. I got my furniture in a few days. Amazing staff.
Fiona was such a great help and so very personable!!
Great and fast service and really good prices
very helpful and professional Robin and carol
Alfredia Scott was very helpful and listened to what we liked and didn’t like. We were able to find a couch we love!
My boyfriend and I went shopping for a couch at Ashley furniture and had a great experience with Katrina G, she was very helpful and friendly. We would definitely recommend stopping by if anyone is looking for furniture and ask for Katrina !
Definitely recommend stopping by and working with Katrina Garcia to help you find your next piece of furniture! It was my first time buying furniture and she made sure the experience was very smooth, will definitely work with her again in the future!
NATASHA WAS ABSOLUTELY GREAT SHE WAS VERY PATIENT AND HELPFUL
Absolutely fabulous, friendly, and professional service. Freda found us just what we were looking for.
Alfreida was wonderful to work with. Very patient with our decision making.
Chad did a good job,no pressure sales
Carol and Glenn were very helpful and got us taken care of.
We had gone to another furniture store prior and has a HORRIBLE experience, I was not in the best mood when we first arrived but Alfredia was super nice and we got what we needed!!
We went looking for a couch today and Alfredia and Genesis were amazing! Quality customer service!
Glenn Bret & Carol Shaw we’re fantastic!!!
Genesis and Glenn were both great service
A professional place with elegant professional people..My sales person Alfredia Scott was super helpful and patient in my decision making..and I appreciate that.. Leslie was very explaining on my paperwork and delivery options which was very much appreciated as well… overall service is a 10 out of 10… 😊
Robin Angela and Carol was a pleasure working with
Everyone was very friendly and helpful. Thank you Chad Green and the rest of the team for being so helpful.
Natasha was our sales clerk. She was very helpful and very pleasant.
Fiona was excellent!
Glenn was a big help!!! Thank you!
Alfredia was a great sales person. Her warming personality was a plus She as very knowledgeable with the furniture. Genesis was great too. Friendly personality was relaxing.
excellent service
Glen and Genesis were such and amazing team. Glen took a lot of time out of his day to assist me in finding the most perfect sofa and Genesis was amazing as well helping me with the financing.
Wonderful service! Robin was very helpful and showed several options for what we were looking for.
Went to Ashley's this morning to shop for a bed that i was looking for a while. They greet us with good customer service. Direct us to Robin. Robin is an amazing sale manager. I told her want I was looking for and even though she showed me online she still managed to help me. Also I asked about mattresses, pillows, yes she did just that. Thank you for your help. I got what I wanted and a reasonal price. Give her a 5 star. Look for Robin.
I had a grate time looking at furniture! Natasha is who helped me and she is amazing and has wonderful customer service.
Chad and Leslie are absolutely wonderful!! We got the purple premium mattress and couldn’t be any happier!! It was a steal of a deal with cooling pillows and cover, along with delivery! Thank y’all for helping us find the most comfortable and cooling bed!
We had a wonderful experience shopping for our sectional. Katrina was very personable and answered all our questions. Really put us at ease. We will definitely go back to her for future purchases.Thanks!
Robin was so helpful! She was knowledgeable, helpful, and kind. Thanks so much!
Natasha, Angela and Katrina were all very good workers and all helped out as soon as we walked through the door! Great staff and very nice
Natasha, Katrina, & Angela were very attentive and helpful. Extremely pleasant experience! Update, before leaving the store, we checked on a piece that was ordered long ago. Robin assisted us in trying to locate it and was very helpful.
Robin was an exceptional sales clerk. She allowed us to browse around the store and checked on us without any pressure to buy. She also had suggestions when we needed guidance on mattress shopping.
Robin was awesome to work with! I would definitely recommend her and the Ashley Store!
Robin beyond helped us! She knew in depth about the mattresses details and design. And she fit both my husband and I to the perfect combination for our different preferences!
Thank you Katrina for your help on the purchase of our new couches
Robin Belmares is amazing and one of the best sales reps we’ve ever encountered. Not pushy but professional, patient, and courteous. We were well informed. She made our decision easy after our city wide search. It was because of her we bought multiple pieces and will return. FANTASTIC EXPERIENCE!!! UPDATE: We are LOVING our two pieces! ❤️ They both came in quicker than expected in about 2-2.5 weeks 👏🏾🙌🏾
Ms Katrina was very helpful and informative. Made our experience a delight
Katrina was very friendly and helpful. She was very knowledgeable about everything and made it a pleasure to shop. I will definitely be back and ask for her again.
Katrina Garcia welcomed us right away and knew exactly what we were looking for when we asked. She thoroughly explained all the details and specifications of the sectional we bought. The floor model was in a different color, but she found a recliner in the color we wanted, so we were able to see it in person, which helped tremendously. Katrina is very knowledgeable and courteous and I would absolutely do business with her again!!
Fast service katrina garcia was awesome she found me what I wanted
Katrina Garcia is absolutely Amazing, super friendly. She took great care of my family today.
Thanks again for the help, the staff at this location was very knowledgeable and honest with me. Definitely will be buying all my furniture from here in the future.
I cannot express how grateful I am for the help I received from everyone today. Best shopping experience I’ve ever had!
Chad was absolutely amazing!!!!!!!! He was so knowledgeable and patient with me as I decided on my furniture purchase. Chad's the man to help you get your home upgraded
Chad the manager was awesome! Got us a great deal and answered all our questions! Great experience all around! Will be back to purchase from Chad!
Glenn did an amazing job! Great customer service , explained everything so well! Thanks to him we will sleep so much better now !
Katrina helped us through the entire process. She was very thorough while at the same time letting my wife and I have our privacy to pick and choose what we wanted. I would definitely recommend Katrina to anyone that is wanting to purchase anything from Ashley Furniture. Thank you Katrina! Well done!
Katrina and Glen gave the best customer service! They were helpful, patient and informative. 5/5!
Katrina Garcia was such an amazing help to my wife and If you shop with Ashley’s definitely recommend that you ask for Katrina!
If you are out looking for any home or bedroom furniture head over to Ashley’s Furniture and get with Katrina Garcia she did such an outstanding job at making sure that we were happy with every item we purchased! So grateful that to have met her and will continue to do business with Ashley’s because of Katrina’s amazing customer service!
David did a great job
Katrina was awesome!! Super informative, great customer service!!
Robin was great! Very helpful!
Robin was amazing!!!! Answered all my questions & helped me pick out a great dresser! Definitely recommend!
Robin was very helpful and professional
Great customer service!!
Katrina was an amazing sales rep and the process on buying a mattress and base was smooth! Buying furniture isn’t on my list of things I enjoy but this was the best buying process we have had in a long time
Katrina was awesome to work with! Looking forward to our new bed!
Katrina here at Ashley’s in Victoria Tx, has great communication skills, positive attitude and great customer service 😊😊😊
Sooooo helpful! Katrina G. was amazing! Second time she’s helped me pick out furniture. Helped me pick out an entire living room this go round. She even dragged around an ottoman to help pick out pieces to tie everything together. She has a ton of knowledge about what Ashley’s is offering. Katrina went above and well beyond any expectations. She made the whole process easy and stress free. She also has a great eye!! Could not have done it without her. A couple of my items were backordered, but she reached out every single week to update me on where we were with the various items. Even after delivery, Katrina followed-up to see how I liked everything. She is a champion!
Katrina was excellent. She really helped ped out a lot and was very knowledgeable.
Katrina helped us by a mattress today. She provided wonderful customer service and was very professional.
Robin was very helping, kind and informative. Made our purchase fast and easily. Was not pushy when showing us furniture. Would suggest visiting her.
Katrina Garcia-Arias assisted our family and went above and beyond. Very knowledgeable, and while wanting to make a sale was not pushy or rude. Always nice to have a sales person who actually listens
Robin was a great help, a wonderful person
Yolanda was very helpful and patient
Robin at Ashley was super helpful to my husband and I when we went in to buy a mattress. We were in and out within an hour and everyone was super friendly, helpful and honest. She answered questions, was honest and seemed to truly want what was going to work best for us and was not just concerned with making the biggest sale. We would definitely return to Ashley for any of our future furniture needs.
Katrina did an awesome job. Very knowledgeable and helpful. Made shopping fun.
Robin was so pleasant to have as a salesperson and made our experience at ashley furniture the best in Victoria. We went to so many furniture stores to find what we wanted and she made sure we got the best price and deals and was so fast at getting us taken care of so we can be on our way. I will definitely be back and ask for her!
Great service Katrina
I came in looking for a new couch set for my living room. After being accepted for financing was happily greeted by Yolanda, she helped me the whole way through the buying process and made it very easy. Will definitely be back with my next purchase.
Katrina Garcia was very helpful and very patient with all my questions.. I would definitely come back
Robin was awesome!!!
Excellent customer service
Robin and Carol were great to work with.
Katrina was amazing to me and my family! She helped us find a couches that we all loved! She was absolutely amazing!
Katrina was awesome!¡!
Katrina was very helpful in helping us find exactly what we were looking for. Thank you so much for the help.
Wonderful experience with Chad at Victoria, TX store!! Very personable and knowledgeable about products.
Katrina Garcia provided such a pleasant shopping experience and did such a good job of showing us the details and differences of the various mattress options that we decided comparison shopping wasn't necessary. I'd do this again.
Robin was awesome and very knowledgeable. Carol was very quick getting financing done. Thanks for an easy shopping experience.
Esmeralda was friendly, professional, and helped us to find the furniture pieces we were searching for.
Very friendly with great service Shout out to Chad and Kat at the Victoria store for staying late and taking care of us.
Katrina is the best!! She was happy to show my family around the store & show us options within our budget! We found a couch we love & can’t wait to get it all set up in our space!
Just purchased our first adjustable base. Robin was excellent in educating us. Not just a bed but an investment. Store was fixing to close but she was dedicated in making sure we didn’t feel pressured or rushed. She took her time allowing us to lay on each mattress until we found THE ONE!!!! Thank you so much Robin. If you are wanting to purchase anything please see ROBIN!!! Will definitely be back soon.
Katrina was Awesome!
We stopped into the location in Victoria, Tx. We were in search of a new bedroom furniture for my daughter. Katrina assisted us and was very kind and professional and very patient with our young daughter while she went over all available options with her. We shop at Ashley Furniture often, and would definitely recommend Katrina!
Robin helped us find two dressers and a nightstand very quickly and efficiently, and they were of excellent quality. Carol helped us with paying for my items. Can’t wait for delivery of my choices! Thank you!
Strongly recommend! Ask for Katrina at Victoria Tx location
Esmeralda was great!
Glenn was a big help. He was knowledgeable of inventory in stock and was a pleasure to work with.
This was the best experience I have had in a furniture store! Bobby Barrera was so helpful and respectful.
Katrina was very helpful in picking out couches and explained all available finance options quite well.
Katrina Garcia was knowledgeable and so helpful when choosing a living room set for our home. Would highly recommend visiting her for your future furniture needs.
(Translated by Google) Catrina thank you very much very attentive (Original) Catrina muchas gracias muy atenta
Bobby and Leslie were amazing! Great customer service friendly and quick! 10 STARS
Robin was awesome. Answered all my questions. Kay was quick and helpful with financing
Katrina was very helpful and full of information!
Esmeralda was the best!! Explaining everything and answering all of questions. Felt like dealing with family. Thanks!
Robin helped me find exactly what I was looking for. So happy!
We had a great experience buying a sectional sofa from Natasha Krug. Natasha is very knowledgeable and easy to work with.
Went to the store and Chad was wonderfully taken good care of us. Very great sales vibe and not pushing at all. Can get a better deal even the website already got a huge promotion. The atmosphere is chilling and I would recommend this store since I bought a dining table with chair sets and a 5 piece sofa set.
Robin was extremely helpful when we were looking for a new mattress. Great customer service!
Katrina was super helpful throughout the whole process. Would definitely shop with her again!
All good
Chad green was so helpful and knowledgeable very patient and kind! Definitely coming back in the future!
Katrina was so amazing to us today during our visit at Ashley’s! She was very patient and sweet. She showed us many wonderful options in our budget of sectionals, bar stools, coffee table and rugs. I’m definitely looking forward to setting up our new furniture in our new home! Ask for Katrina when you come into Ashley’s!
Ask for Katrina, she was very helpful!
Angela (store manager) helped me get a love seat and recliner. They were short staffed but she was a team player and worked the floor. Very knowledgeable and sweet.
Robin was patient and showed us many different options until we found the right one.
Robyn was AMAZING! Super helpful without any high pressure tactics. She Made our purchase fast and easy.
Very helpful , always great buying furniture here!
Katrina was Very Nice and Helpful. She helped me order a storage bench. Great Help. Thank You
Robin at Ashley Furniture helped us find the perfect sectional for our living room. She is so friendly and very knowledgeable about all the details of the furniture which helped tremendously with making the right decision for our family and living space! Go see Robin for all of your furniture needs!
Amazing
Robin was great!
Our experience was amazing! Went in looking for a dresser and found what we wanted quick! Big Thanks to Katrina for helping us today
Great customer service from Yolanda today!
Service was amazing by Elizabeth, was very patient with us as to what we were going to purchase. Highly recommend for anyone who is looking to purchase for their home.!
Service was amazing by Elizabeth, was very patient with us as to what we were going to purchase. Highly recommend for anyone who is looking to purchase for their home.!
Katrina Garcia was such a great help with our buying process. She was knowledgeable about products, delivery times, and styles we were looking for. Great customer service from the time we entered until we checked out at the cash wrap.
Katrina was awesome! She helped us find our loveseat and sofa set that we love! She made the process so easy and smooth!
Angela is THE BEST! She was so nice and helpful when I was buying my new furniture!
Angela was amazing in helping me find a bedroom set and mattress for my new home. I high recommend Ashley Homestore in Victoria, Texas.
Robin was very helpful in assisting my wife and I in finding our first couch. She had a very positive attitude and made us feel at ease throughout the whole process.
Elizabeth was very helpful and informative. She was able to get us what we needed.
Robin was so sweet and helpful, she helped me pick out the couch of my dreams. She answered all my questions and was very polite.
Robin and Esmeralda were wonderful great service
Robin was an amazing associate and was very helpful and full of good information.
Katrina was amazing!!! She was very polite and kind with us, and she helped us pick out the best mattress’s for ourselves. She was amazing.
Was a good experience. She was not pushy. And helped quickly once I picked the recliner that I needed. Katrina arias was extremely helpful.
Elisabeth was such a big help here at Victoria Texas Ashley furniture. very patient and professional.
Yolanda was very helpful with us buying our new living room set.
Robin was so helpful and made everything easy!!
Awesome experience, be sure to ask for Katrina she is very helpful & efficient with her service & is sure to get you the best deal!
Amazing and quick service.Katrina was very helpful and understanding. Will definitely be back because of her.
Sales rep. Katrina Garcia was friendly and very patient. She assisted me in finding exactly what I needed.
Sales representative. Katrina Garcia was very helpful and kind. Thank you!
Went in looking for a couch and got exactly what I wanted. Everyone there was very friendly, especially Elizabeth. She was helpful the whole time. Walked out happy with my purchase
Robin was a great help and very explanatory! She was very polite and patient with us.
First off Robin and Leslie did a terrific job at meeting our needs and wants. Will definitely be coming back to them!
Absolutely loved the vibe and the people here! Robin helped us out so much and gave us her recommendations and all of her knowledge thank you so much! Absolutely will be coming back for more furniture in the future.
Glenn was super patient and informative!! Leslie did a great job getting us all checked out too!
Great service
Katrina helped me find the perfect sofa for my small apartment to meet my needs. Easy to work with. Not overbearing. Best customer service I've had in a long time at a furniture store.
We worked with Glenn at the Ashley store in Victoria Texas and he was extremely helpful he measured tables showed us all the counter heights dining tables that he had and he was just all around nice guy and Carol was the one that did all of our paperwork she got it all squared away in a timely manner and it was absolutely great good job ashley's
Great experience! Robin was knowledgeable, patient and professional!
We went in on MLK and the store was really busy but all the sales associates were helpful. We decided to buy a new king Purple3 mattress and base. Glen was our salesman and was very helpful and got us in and out. The mattress was ready and delivered after two weeks just like they said. We’ve only had our mattress for a day but we are very happy with our purchase and the whole experience.
Katrina was so helpful with us in finding mattresses. Showed us a bunch of options and was so patient while my boys tried out the comfort of them. She explained everything perfectly and the process took less than an hour. Would definitely recommend to friends and family. Thank you again Katrina!
I’ve always loved Ashley’s but what made this visit so special was Katrina. She was very helpful and patient. She was kind and insightful. We decided to purchase a bed and mattress. She made everything so much easier from helping to choosing what to pick to figuring out the pricing! 10/10 experience. Thank you Katrina.
Katrina Garcia is really nice
Robin was very helpful and knowledgeable. Great service
Katrina is very helpful and knowledgeable about the product. We enjoyed our buying experience and recommend you ask for Katrina.
Great friendly service!
Katrina Garcia was very helpful and friendly. She did a very good job showing us around the store. Very informative about items we purchased . Great job Katrina 👍🏼😊
katrina, did a great job attending us.
Katrina Garcia was extremely helpful, informative and patient with us with our furniture purchase. She made the experience very fun and enjoyable.
Just bought 3 twin mattresses and one twin over twin bunk bed and twin over full. Elizabeth, Angie, and Leslie were so awesome!
Thanks to Katrina Garcia for helping us with our purchase at Ashley Furniture in Victoria,Tx. Will be definitely coming back.
Robin was a great help and a delightful rep! Told her what I wanted and had me set up. Walked out with a mattress in an hour! Be back soon!
Katrina was very help full and very nice
Katrina was a great sales person.
Yolanda was most helpful with our recent purchase of a sectional and 2 recliners. She was so patient and answered all my questions. Her customer service is top notch!
Polite, knowledgeable, courteous. Katrina was great in helping find our new home furniture. She has a great attitude and was willing to help no matter what. Definitely an awesome experience. If you want experienced help and great customer service. Make your way to Ashley’s Furniture and ask for Katrina!
Katrina was very helpful with our purchase!
Robin was very pleasant, knowledgeable, friendly and worked out a great deal for us. Regards
Excellent service. Katrina was very knowledgeable and on the ball. Leslie was really friendly and efficient got us checked out in a hurry.
I had a wonderful experience, and the customer service was wonderful. Chad Green was kind and attentive and took a genuine interest in helping me find the right furniture and mattress for my needs in my price range. He was patient and made this experience stress free and fun.
Robin provided great customer service. She was very helpful and understanding of our needs.
Robin & Esmeralda helped me out in a short time. Found exactly what I needed. Along with the greeting and not knowing it was a sale day. Thanks Ashley’s furniture
Katrina was awesome. She new exactly what we where looking for. She gave us time to decide what we wanted.
Robin went above and beyond to help us get a recliner for my mom! Fast and easy! The chair is perfect!
Robin is knowledgeable and friendly
Angela was exceptional!!!
Robin was amazing!! Ask for her when you go in :)
Katrina so friendly and helpful! She made our furniture purchase a breeze!
Katrina Garcia was so wonderful and helpful! Very pleased with her service!
(Translated by Google) katrina garcia (Original) Katrina Garcia
Robin was very helpful and did an awesome job finding us exactly what we wanted. Will definitely be back for the next furniture upgrade!
Our sales associate Robin was outstanding! She listened to what we wanted and took us around the store showing us multiple options. Gave us lots of time to think through those options and decisions. She stayed after hours to work though the finance options, paperwork, and final details concerning our purchase. Very please with the store and the personnel working there.
Walked in and was greeted by the manager Angela was told to feel free to look around and get back with her if no one was available. Right away we were greeted by Robin and she helped us. She was very helpful and extremely patient with me since I couldn't decide between two pieces of furniture. It was close to closing and she still was not pushy nor aggravated with us. After making our decision she worked everything up and went over it with us. Robin was a very sweet lady. Made our decision easier and our 2nd stop never happened since we were satisfied here. Thanks for that!
Esmerelda and Chad were fantastic!! I will be using them again in the future!!
Robin did a great job
Enjoyed my shopping experience at Ashley in Victoria, Tx and am excited about my purchase! Katrina was very knowledgeable and helpful.
Katrina was very friendly and helpful throughout the process of helping my mom find herself some bedroom furniture!
Robin has been very helpful & is knowledgeable about the products in the store. Thank you Robin!
Robyn helped us find a new mattress and bed frame. The process for purchasing the mattress was easy!
Robin and store manager Angela were amazing!
Alfredia Scott was very helpful! She helped us get a great deal and we love our purchase!!
Katrina Garcia was very very helpful
Robin was very kind and sincere. She is an honest person. We’ll definitely buy from her again and the manager also helped us tremendously!
Katrina was very helpful and always with a smiling face..
Katrina was pretty nice and helpful 👍 thanks a lot 🙏
Make sure to ask for Katrina! She’s the most helpful and definitely most awesome cousin anyone could ask for! ❤️ Love you cousin
Robin helped me find exactly what I wanted and at a great price. Her customer service was outstanding!
Robin was excellent in helping find our furniture, Definitely recommend her!
Bobby has been an incredible salesperson. He listened to our wants and suggested items accordingly. We are happy with the service and our purchases.
The Ashley’s home store was amazing Angela was amazing! There customer service was unmatched
Katrina was awesome and the most helpful person ever she was so sweet & helpful
Katrina is amazing !!!
Great customer service from Leslie O'Shields. Thank you!
I talked with Leslie O'Shields. She was great. Friendly, respectful. Great customer service
I had a very pleasant experience with Carol Shaw. Make sure to ask for her next time you are looking for a good deal!
Katrina Garcia was very helpful and made our visit a very good experience
Katrina Garcia was an amazing sales specialist, she detailed everything perfectly for me and made everything comfortable.
Carol in the office was great and amazing!
Easy shopping experience. Carol was super helpful and patient. Everyone was very patient with my inability to settle on one style. Will be back soon.
Katrina Garcia was a good associate when I went in there she helped me with everything that I needed help with and she answered all my questions and she was very. Respectful and was very patient and very understanding .
Thanks Bobby for helping us with our purchase!
Great customer service thanks Bobby!
Bobby was very helpful!!
Thanks for the help with the furniture and great staff "Leslie "
Katrina
Great service Katrina Garcia and Leslie
Katrina is a knowledgeable sales person who listened to what we wanted. She was diligent about helping us find what we wanted and was not pushy. It was a pleasure working with her.
Great customer service provided by Yolanda Arredondo. She was very helpful!
Robin was great in helping us pick out our couch.
Robin was exceptional. She totally took care of us and was hands on. We appreciate all of her help. Customer service was great.
Robin & Paige were very helpful in selecting the right mattress for our kids! Thank you!
Customer service is second to none. Always smiling faces. Wonderful quality as well! Highly recommended. This store is well managed by Angela!
Bobby did a great job helping us find everything we needed! I will always recommend shopping at Ashley Homestore!
Katrina went above and beyond! Ask for her if you’re shopping in store !!
Katrina is hands down the best. 10/10 recommend asking for her if you’re shopping in store at Victoria location.
Great customer service from Yolanda and the store manager Angela
Yolanda and Angela were great! Very attentive as soon as we walked in. Got us exactly what we needed!!
Yolanda was so patient and so helpful in finding the perfect end tables for our living room. I definitely recommend her to anyone.
Robin was very helpful in finding the right furniture for me and everyone was so friendly!
Katrina is Amazing!
We had the pleasure of being help by Robin! She did amazing job being patient with us. She also did a great job being sure the set we choose ordinates well with our home! Thanks again Robin for being so great to us!
Had a great experience with Ashley Furniture!! Our sales lady Robin was very helpful and knowledgeable and made our experience easy and painless!
From the start Bobby greeted us from the front door and help us find what we were looking for. His professionalism was right on and knowledge of all furniture was very informative. Will definitely come back to Victoria store
Robin was very helpful and knowledgeable!
Robin was super helpful and friendly!
Robin and the entire staff and Ashley furniture where great.
Robin and Angela were super helpful and friendly. Definitely will be back to buy furniture in the near future.
I highly recommend Robin Debello! She has been very helpful and an all around great worker!
Robin did an amazing job assisting me with my purchase. Definitely recommend asking for her for any of your furniture needs.
If yall want Furniture, Dining Room set. Living Room Set, Go See "Katrina" at Ashley Furniture, She give u Good Service.
Natasha was extremely helpful and provided really great customer service.
Katrina was very helpful and pleasant to work with. She is knowledgeable and a pleasure to work with.
Definitely ask for Robin to help you out!! Great customer service, definitely helped make our experience amazing!
My latest experience at Ashley was amazing! Robin was so helpful and answered all of our questions. She made the furniture buying process so easy, I highly recommend seeing her for all your furniture needs. We will definitely be back for future purchases.
Robin was wonderful! Thanks so much!
Chad was an excellent help today he attend to our every need and went above and beyond to ensure that we had great service , thanks to mr chad .
David and Angela are awesome. Great customer service.
Robin was very helpful with my purchase. She helped with getting me into a beautiful sectional.
We came in knowing exactly what we wanted and Alfredia Scott was wonderful at meeting and exceeding our needs in finding a bed for our guest bedroom.
Robin was extremely helpful and made us feel very welcomed.
Thanks to Bobby for a great 1st time experience at Ashley’s!! Bobby was very knowledgeable and helpful with our purchase of a mattress. Will definitely refer him to everyone we know!
Chad and Angela were very helpful.
Robin was amazing she was very helpful in answering all my questions and was patiently showing me around didn’t feel rushed or pressured thx Robin!
Robin helped me out with picking furniture for my first apartment! she knew exactly what i was picturing in my head and the style i liked. she wasn’t overbearing so i felt very comfortable. i def recommend asking for ROBIN💕
Glenn was very helpful and did not pressure us at all. He let us roam and look at our own pace and was very informative. Ask for him when you go to this store.
Katrina and Glenn where extremely helpful!
Katrina was very helpful and was not at all pushy. She was very professional and polite.
Katrina was very friendly and helpful! She was very kind, polite, and told us whatever we needed to know!
Can I Just Say Robin is the BEST!!! We enjoyed our experience at Ashley’s while shopping with Robin. Her customer service skills were amazing! She was very sweet & Helpful. 10/10
Katrina and Glenn were super helpful & really know their stuff! We did not feel rushed or pushed into any decisions, they made sure we had all the information up front. I’ve always bought my furniture from Ashley’s, but this is the first time I’ve gotten top notch service! My fiancé and I are extremely happy with our purchases!
Love this store! Robin is so Nice!!!! She’s so helpful trying to find what I want!
Robin is the absolute best! She is so informative and kind. I will definitely be seeing her again.
Come in and see me for any of your wants or needs! The delivery department is amazing along with the service we offer in our store from the moment you walk in until you walk out and receive your furniture.
In purchasing our Purple Mattress, David answered all our questions & patiently guided us through the decision making process assuring we receive the best value possible. Thank you, David, & all of Ashley’s staff for a pleasurable shopping experience!
Very helpful and insightful.. great team robin and Chad can answer all ur questions. Carol, leslie,and genesis will make sure to clear up any concerns
Wonderful experience! Excellent customer service! Came in looking for something specific, found exactly what we needed/wanted with the help of Angela! She’s amazing!
Angela was very helpful like always and one of the reasons I shop here a happy customer any time I purchase
Love shopping at Ashley’s!!!! Everytime i go it feels like home. Shopping with Angela is the best; always welcoming, friendly and extremely knowledgeable:)
Working with Angela a.k.a Madre was great! If you need any furniture, she's the one to go to!
Katrina was great!!!
Great shopping experience today with Bobby at Ashley Furniture! 😀
Chad was so helpful, professional, and efficient and we are very happy with our purchase.
Katrina was great at helping us find exactly what we were looking for. Very courteous, friendly and knowledgeable.
Angela was amazing.
Wish I could do more than 5 stars! Everyone was beyond helpful. Katrina went ABOVE & BEYOND for us. She showed us every single option and walked us (first time big furniture customers) through the entire process. Would definitely recommend coming here for all your furniture needs!
Go see my boy Glen, he definitely worked with me and made me feel right at home!!! Angela and her team really have their stuff together! I will be doing business again in the near future.
Katrina was very helpful and easy to work with.
Katrina was great, fast, & showed me a ton of options!
A HUGE thank you to Angela! She didn’t waist no time greeting us and went straight to what I asked for. Excited and can’t wait to receive my furniture!
Bobby was great and respectful
Katrina was very helpful without acting “pushy”. She showed me different options for my space and found the color I wanted.
David was excellent to work with! He was easy to talk to and I appreciate that! He was not pushy and treated me with total respect! I will buy from Ashley again!
I continue to shop at Ashley’s. Always get amazing help. Alfredia was amazing. Look forward to their help the next time we shop.
Thanks to Yolanda and Katrina I’m FINALLY getting the new couch I have wanted for YEARS! They were both so very patient and helpful. They helped us the way we needed help and were very respectful of our needs. They were never pushy. Both of these amazing ladies wanted us to have what we wanted. I loved that these ladies worked together, they didn’t fight over who got the sale. When we checked out, Robin helped us with all of that. Even that experience was pleasant! (When is paying pleasant?!?! Lol It was with Robin). Great experience from the first visit (two visits over two different visit) until the moment we asked out of the store. GREAT experience!!
Robin greeted us and pointed us in the correct direction. She let us wander around while frequently checking on us and giving us different options in the furniture. The experience was a good one.
Robin was extremely helpful and lead us though the many options available to us.
Katrina Garcia went above and beyond excellent customer service with total confidence to help my Granddaughter and I today. We purchased a beautiful sofa and love seat and we love it.
Katrina and Robin were great to work with. Very helpful, friendly and professional. They both worked hard to make our buying experience extremely positive.
Highly recommend visiting the store! Katrina, Robin, and Angela were absolutely wonderful, even staying late to help us!
Katrina & Robin- Very knowledgeable. Fantastic customer service
Katrina was very helpful and kind We found what we were looking for. Thank you
Machaela & Sherri At Ashley furniture store in Victoria were very helpful for me finding what I needed and taking care of the paperwork.
Mychela was such a great help in finding what we needed for our family!!!Thanks for putting up with our shenanigans!!
Very helpful and polite. Enjoyed working with her !!!! Would Highly recommend her.
Chad and Angela were super helpful and informative!
Katrina helped us with our purchase of a living room set. She offered advice and asked questions that helped us narrow our choice down. She is the best!
Michaela was wonderful. Samantha in the office was great too!
Great experience with Katrina
Great sales person Katrina will go back when getting ready to buy my new living room set. Great personality. 😇👍🏼
Bobby helped us. He did an amazing job.
Came in to look for a mattress and Headboard. Katrina was so helpful. She found my price point and showed me everything Ashley’s had to offer. I brought a picture of the dresser I was trying to match, and Katrina helped show me styles of headboards that would complement what I had. Thank you Katrina!!
Bobby helped me originally. When I made my decision and came back he was off so Katrina helped me. Both were knowledgeable and very helpful.
Katrina Garcia at the Victoria location was so helpful in finding us the perfect mattress. She was so kind and such a blessing to us.
Easy experience with great customer service - thank you David!
Chad was super helpful and we were well taken care of. Esmerelda was amazing as well. Quick and easy to find and get what we wanted.
Mykayla was so patient and kind. Answered all our questions and was super nice.
Robin has very helpful with bedding and pillows!!!!! Gave great prices for us!!!
Robin at Ashley’s Victoria was great! She was super helpful and allowed us to make decisions and was there when we needed her. Thank you Robin.
Chad Green
Yolanda and Esmerelda were both wonderful. Yolanda is just a precious sweet lady. I am already planning what I need to buy next! Hahaha
Katrina at Ashley's in Victoria was so accommodating during our purchase! She got us exactly what we were wanting and kept us updated every step of the way! She wasn't pushy or "salesy". She was simply the best while we figured out what set would be the best in our living room. ☺️
This lady Ashley was awesome. She took her time with us even though we couldn’t make up our minds At the end we bought our mattress. Next time I go in I’ll look to her for help.
Mychaela, has been a great sales person. She has been speaking to me about the wonderful beds Ashley has. She is very knowledgeable about Ashley products.
I was able to find a dinning room table for my wife that she liked. Thank you Mychaela for being so helpful!
Mychaela is a awesome help
Friendly service…Chad is a Knowledgeable and helpful salesman. Robin was very thorough in explaining financing and protection plan.
Great place to shop for furniture! Sales people are very knowledgeable and helpful! Ask for Mychaela H. She was awesome!! I will definitely be shopping here again!!
Spectacular service by Robin and Mychaela
Sales person very friendly and knowledgeable.
James our sales guy was new but very informative when we came in to check out the Purple mattress and Angela the store manager helped us out as well with more information and helped us price match Purple online and Robin in financing was very helpful as well to complete our purchase.. Overall great experience. Will definitely be coming back.
Micaela and Robin were awesome to work with and made the process easy and fast.
Great professional service. Waited on in a friendly, timely manner. They made sure we got what we want it. They went over all the paperwork for us in detail asked if we had any questions. I would definitely go back and refer friend and I would refer a friend to the two people that waited on us were Yolanda and Robin I believe
Katrina was very helpful and made shopping simple and fast!
Katrina at Ashley furniture was very polite and made shopping for furniture easy.
Had a service rep named James. Very helpful and informative on the furniture. He wasn’t pushing to buy just so he could make a sell.
Great sales person KATRINA
Great sales person! KATRINA
Katrina Garcia was very helpful and knowledgeable !
Katrina was very professional, kind and very helpful!
Very friendly staff. Glen and McKayla were great helping us pick out a mattress
Yolanda was the best! She was so helpful with helping me look for dining room furniture and ultimately with the sale!! She even went out of her way to help me purchase some artwork for my dining room! I will be back and I will ask for Yolanda again! Also the girls at the desk were very helpful and friendly! And the gentleman who offered me water was as well!! No need to drive to a big city for furniture. Shop local. Shop Ashley’s!
Great place Katrina gave the best customer service couldn't have asked for more
James Cruz did an excellent job of showing recliners. He was genuine and personable. He sold me a beautiful one. He also showed me bedding and I came home with a Purple pillow 💜 that I was not looking for. Thank you.
Katrina was very kind, helpful, and got us a really nice deal. So excited for our new sectional!
David is by far the most helpful salesman I have ever worked with! Got us early delivery AND made every piece of furniture that I wanted happen. Would recommend him to anyone looking to get awesome furniture in a timely manner!
Chad was the best he answered all of our questions. Was very helpful and nice.
Wonderful service! Katrina was awesome and went thru every option with no pressure sales. Their recent special sealed the deal for me and I will definitely be back. Thank you!!!!
Salesman, Chad was very informative in our search for a comfortable mattress. He was very patient and listened very carefully to our needs. Robin, was also very easy to understand and explained thoroughly about financing as well as delivery, etc. Overall, both have excellent customer service skills.
We have been customers of Ashley furniture for over 15 years. They have always been easy to work with. We keep coming back because the management (Angela) is always very professional and friendly. We also had a great experience with our sales associates Katrina. She listened to our needs and found us exactly what we wanted!
Katrina was wonderful to work with. Made finding what I was looking for very enjoyable. I will call her anytime I am looking for another piece or full room of furniture.
Best experience ever!!!! If your looking for someone that is willing to listen to you with your wants & needs please ask for Katrina Arias! She knows her product very well and will gladly give you options on financing! Thank you for making our shopping experience quick and painless!
Katrina A. is the only reason i've shopped there!
Katrina was vary knowledgeable, and professional, and my furniture came in the fact timeframe it would. 10/10 service and products, would recommend Ashley’s and the sales woman Katrina all the way!!!
I recently was on the hunt for a new dining set. Katrina Arias was very helpful showing me different sets. She is very friendly & helpful.
Yolanda was amazing!
Chad Green was an excellent help and extremely knowledgeable. We will ask for him every time we go back!
Yolanda Arredondo was amazing. She took her time with us and explained all the differences in the mattresses and bases. I had my 6 ur old with us she was patient with him as well. Robin Belmares in financing went through everything with us as far as costs and warranty coverage. All in all it was a smooth and easy experience. Definitely recommend them to anyone interested in furniture.
David was FANTASTIC. Very helpful and would return for future purchases.
Katrina did a great job helping me out with some new furniture😀
Katrina was very patient and professional in assisting us with our purchase!
Katrina was AWESOME! She answered all of our many questions and got us a GREAT DEAL!
Super nice salesman and very knowledgeable
Yolanda was so amazing and super helpful! Definitely made the shopping experience less stressful! Robin explained everything and super great! Definitely a great first experience!!
Katrina was really helpful and friendly thank u so much
Bobby was very nice and very informative on the different products he showed me.
Thanks Bobby for your help!
Katrina was great to work with! Really appreciate her help!
Katrina at Ashley Furniture is amazing! Knowledgeable, professional and very patient! Her expertise helped us select exactly what we needed for our home!
Esmeralda was great!
Shout out to Yolanda!! Thank you bunches for your patience and personal assistance while I decided what sofa set to purchase. You were very helpful with details and informative on any piece I looked at. Thank again.!! 😁
Glenn was very helpful in deciding what couch would best match the space and be the most comfortable!
Glenn did great very knowledgeable and helpful!
Katrina went out of her way to help us. She was awesome
Katrina was an awesome sales person. I would highly recommend her.
Robin was knowledgeable when checking out and explains everything in detail from what you’re purchasing to confirming that the ordered is correct.
This store is great. I received great customer service from Robin Belmares. She made my day too
Great customer service and knowledgeable. Come see Robin for all your furnishing needs!
Glenn Bray at Ashley Furniture did a great job selling us our new bed! Was upfront and ensured we were on the same page! Thank you sir!
We were greeted and helped out at the door by an awesome employee Named Katrina! She helped us out with everything we needed and reviewed us on amazing deals!
Yolanda helped us pick out what we needed and great customer service. Robin was great at check out and explained everything in great detail. We have purchased with Ashleys for over 10 years and will continue.
Great, efficient service. Chad was very helpful and knowledgeable, made my experience as convenient as possible!
Katrina was very friendly very helpful & very knowledgeable at what she does. She was in between customers and still assisted us in closing on our sale, same day. Good job Katrina 👏🏼👏🏼👏🏼 I will be returning for future purchases with her. 🙂
Carrie at the front desk helped us on top of other customers too! Great multi-tasking on her end! She made our transaction quick & easy!
Yolanda Arredondo
Yolanda was our salesperson and we loved her friendliness and willingness to spend time assuring that we were satisfied with our selection. She was highly knowledgeable about the products and was keen on the prices. Yolanda pointed out options and was instrumental in our purchase of more items than we had planned on. Ashley’s is fortunate to have her .
Yolanda was very helpful and friendly !!!
Katrinaa and Robin were excellent. Good team. Friendly and patient,
Had a great experience today !!! Very helpful and no pressure!!!! Will buy here again in the near future. Thank you Chad and Robin.
Chad is the absolute best! He is so helpful! He didn’t pressure us and was so knowledgeable.
Awesome attitude and plenty of patience!!
Great service and price matched our bar stools with an online price
Had a great experience! Ask for Chad, he was a great help!
Great team from office to sales associate. Store manager Angela will help any way she can to make sure to take care of the guest and their needs.
Ashley Furniture has the best team! Angela goes above and beyond to make it happen!
David was very helpful, showing us many options to help us get exactly what we need. Very friendly and great to work with.
Katrina did an amazing job helping us find our new couch and even priced matched the amount listed online ! 10/10 would recommend 👍🏼
We went looking for a living room set. Katrina was very nice and helpful!!
I came to get a dining table set. Was waited on by Yolanda Arredondo. Very friendly and found me exactly what I wanted. Then was also helped by Esperanza to get my credit established. Thank you Ashley !!
My experience at Ashley Furniture in Victoria was great! Katrina was a delight and very helpful. She is definitely an asset to the Ashley Furniture Victoria store.
Katrina was the best sales person ever. Both me & my husband loved her. We gave her our budget limit & kept us within range on great deals for our entire house.
Katrina was very helpful and set me up with a fantastic new mattress.
Bad customer service. No communication. I’ll never use this store nor our sales person either
Katrina was very kind and happy. She showed us the mattresses they have and recommended one for us. Also she was very patient while i was deciding which one to choose from..
Our visit was the 3rd stop of the day. Yolanda helped us out and was amazing gave us the space we needed to look around
Katrina is a wonderful person, with a wealth of information to help you with your selections. I bought a love seat and a sofa. Will be back to purchase more with her. Thank you for being so friendly and kind.
She was a wonderful person that helped me we found what we needed thank you so much Katrina ❤️
Katrina was very helpful - thank you!
Katrina was absolutely amazing! Ashley was the 3rd stop of the day and we left for another 5 stops! We was shopping for a specific item! We came back to Ashley’s for the sale price and amazing service from Katrina! Ended up buy a couch and 3 Bar stools! She did great! Great friendly service is what sold us to Ashley! We will definitely be back!
Katrina was extremely friendly and helpful! Will definitely go back for my next furniture purchase.
Katrina did great job with helping meet all our needs. Thanks Katrina.
Katrina was amazing and helped us get exactly what we were looking for with little to no hassle!
Katrina is awesome and was super helpful while we picked out our new sectional!
Chad Green greeted with a smile on his face ready to help. He found us what we were looking for in no time and got us all setup with ease. Very thankful!
Great service by both Katrina and Chad
Katrina help us so much
Ms.Katrina was delightful! She was not only helpful but friendly as well. I would definitely recommend all of my friends to come visit her!
Yolanda was very helpful!
Katrina. Was one of the best sales person there she was very helpful and made sure we was treated right
Sells person at Ashley’s furniture store, Katrina was great helpful and answered each question we had. Which was a lot of questions.
Katrina is an excellent sales person. She is very patient and I can se that she loves what she does.
Katrina was an excelent sales person. She was patient and very clear on out option.
Katrina was super helpful! We found exactly what we wanted thanks to her!
Katrina was great! She helped us find exactly what we wanted, and wasn't pushy about anything!
Fast and efficient. Thank you Katrina
Yolanda was good deal
We went to Ashley furniture and worked with Yolanda and Esmeralda. They were both very knowledgeable, friendly, and provided fantastic service!
Chad Green was wonderful, professional and help me find exactly what I wanted
Katrina was very helpful. She helped me find exactly what I wanted without being overly pushy. Great experience
Glen was a tremendous help and very knowledgeable! Great customer service!
Katrina was very pleasant to work with!!!!
Katrina was very helpful in finding us exactly what we wanted.
Katrina was great!!! Me and my dad were moving and we needed to get a bed and she was very helpful!!! I would recommend 100%
Katrina was amazing In the process of picking out my tempurpedic mattress.
Yolanda was very helpful and pleasant. She worked very hard and very patient to help with my needs for my new house with my time restraints. Thank you
Katrina did wonderful!
Katrina was really friendly!! She really help me out!! I would tottaly go back!!
Katrina was very helpful and professional. She gave me my space to look and applied no pressure through the entire process. Thank you Katrina!
Would like to thank Katrina for all the help. She was great with answers to all my questions. Thank you again Katrina for your help.
I have gone in several times and will only speak to Katrina. She is down to earth yet professional at the same time. She never makes me feel rushed and always answers my questions with a sense of care and concern as if she TRULY cares about my needs. Many businesses can learn a lot in professional and caring customer service by observing Katrina
I had a good experience, Katrina displayed good costumer service, I appreciated her assistance and knowledge. Thank you Katrina for helping us.
Katrina was outstanding, she explains everything specifically, she was calm even when asked thousands of questions she always has an answer, hallways has a smile on her face,and she's a very Friendly person
Katrina was very helpful, always making sure we were ok she's very nice very good customer service I would recommend her to anyone that goes into Ashley's
Katrina was great. She was very friendly and knew which pieces would fit best together.
Katrina was really helpful. She made sure we got the best deal when purchasing our dining and living room furniture.
Would definitely recommend Katrina Arias. So full of energy and very knowledgeable. Great person over all.
Katrina was a great sales representative. Very professional in helping pick out the best furniture options. Patient and very professional. Thank You and will certainly be asking for her in my next purchase…
I want to thank Katrina for having best personality and willingness to be so helpful with all of our questions and concerns she really is a great asset to your company. Thanks Katrina for the help.
Katrina was very helpful, from her knowledge of the furniture to her getting me the payment plan i wanted. She helped customize to my liking and made sure it was sent off correctly. Will definitely come back to her for future purposes.
Katrina was very helpful and kind
Yolanda was great, she helped us and wasn’t pushy. She gave us time to try things and talk. I would highly recommend her!
My sales rep Veda was fantastic. She was informative, attentive, and patient. Top notch!
She was wonderful loved how she greeted us warm and helpful and I didn’t have to shop to long because she knew what I was looking for as I asked she was a big help and I’m was so excited I found the couch I was dreaming of 🙏💝
Katrina @Ashley in Victoria was great. She was professional and efficient, understood what we were looking for and provided the information without muss or fuss.
Got a great deal, lots of inventory in stock and ready for delivery. Katrina helped me with the purchase and was awesome!
Katrina was very helpful and super nice. She did a great job.
Katrina was informative and a pleasure to deal with. I’ll be looking for her the next time I need furniture.
Robin was attentive and did a Great Job!
Katrina was very helpful in the purchasing process. She showed us plenty of options, made the experience convenient, and was very professional.
Want to thank Katrina for an awesome experience helping us making a purchase. She was so helpful with taking the time to help us.
Chad Green is an excellent salesman. He is very knowledgeable. I highly recommend!
Service was okay. Sales rep told me my furniture would be in 2 weeks after purchase but no more than 4 weeks. Here it is June 18th 5 weeks after purchase and they are telling me my items wont be shipped til the 1st. Ashley's has some horrible service. You would think for purchasing your items cash they would put a rush to make their customers want to come back, pero no!! I don't recommend them to anyone. Purchase your furniture some where else..
Dave was amazing, helped so much and was understanding.
Dave was amazing. Help so much and was very understanding about my husband being very picky
Katrina was very helpful and amazing,she helped my son and me find the bedroom sets we wanted.
Pick up our first part of our order that Qualified for free delivery. We picked up our first part of our order our selves thinking they will deliver the next part. The dresser was wrong but we went ahead and excepted the other one instead. We wait 2 months for chairs and ask for these to be delivered and told us we will need to pay for that as well with the slow customer service we got from the Angie that no longer works there. You think you would want the perform good customer service when they spend a good amount of money with you.
Chad did great at helping us find a bedroom set. Leaving the store today fully satisfied with service and products.
Bobby was excellent, no pressure salesmen, greatly appreciated!
STEVE FILLMORE was amazing he never pushed us to buy anything and gave us our space to look around and answered all our questions..and by the end of it he helped us buy our for ever living room. Set and dining room Table
Everyone is so friendly and helpful! The store manager Angela so super and got me taken care of quickly. The girl checking me out was quick and even training a new employee. I would definitely go back! Thank guys for making it so easy and wonderful
Katrina was AMAZING! We were moving from Montana to Texas and she was so sweet and kept checking on us! She was very helpful during my Husband’s initial visit. When we were able to get in the store to make our purchase, Katrina was off but Angela stepped in to finish getting us what we needed. It was great to see the teamwork in this store. Thank you to Katrina and Angela for everything. 🥰❤️🥰❤️🥰
Purchased my whole house from Ashley Furniture Victoria location. Friendly and knowledgeable staff, great customer service and awesome delivery team!
If you don't mind waiting three months or longer for you furniture, be my guess.
Super helpful staff. A little pricy though. Occasionally have good sales
When they say 12 weeks, believe them! I've been waiting closer to 16 weeks and they still say it'll be another 6-8! Pay the little extra somewhere else! DEFINTELY NOT WORTH THE WAIT TIME!! INSANE!
They instantly tried to up sale us - showing us the more expensive of the items first and trying to push us in that direction. (No surprise there.) The card they offer is strange. Its not like a credit card - they want a down payment of like 20% and then they set a monthly required payment. They have low stock and long wait times to receive items due to COVID.
It's pretty sad that as soon you walk in the employees do not even acknowledge you to greet you or ask if you need help... walked in with my Mother to look for a dining room and not one employee asked if we needed help in the whole store. I was walking out saw the same two employees standing there talking to each other and I said " it's sad that no one even asked if we needed help" they looked at me puzzled and didn't say a word.
DO NOT BUY FROM THIS STORE!!! I have been getting the run around for 8 months on a solution to my couch that has frame damage since it arrived even though we purchased the premium protection plan. Their repair guy has been out here 3 times and it is still broken. Jamie Ruiz and the other managers at their "corporate office" will not contact you back. DO NOT WASTE YOUR TIME AND MONEY! WORST CUSTOMER SERVICE EVER!
I went to visit my daughter and the first thing she said when we got to the house was “do not seat in the couch because is defective and I don’t want you to hurt yourself”. Really??? Then she told me everything that happened and how this company haven’t done anything right. Not even an apologize. Do not buy anything from them! You better go somewhere else.
I went through a MAJOR headache dealing with the corporate Ashley Furniture office as my furniture I ordered online has been running late for a couple months. After voicing my frustration and initially canceling my furniture order, the owners of the local Victoria store and fulfillment center kindly reached out to make it right for me. My 5 star rating reflects the customer service I have received from the local owners. Dealing with corporate sucks. Don't order online! Go in store!!
DO NOT BUY ANYTHING WITH THEM NOT EVEN WITH THEIR “PROTECTION PLAN” I bought a couch from Ashley's Furniture Victoria TX back in August 2020. It was delivered in November with a severe popping, cracking and sinking issue. We can’t even use this couch at this point! We told Ashley right away and tried to take care of the issue within their 30 day return window, but they continued to conveniently keep pushing us off. So I finally went into the store and showed them a video of me sitting on the couch. They agreed to send someone in May 2021! The guy reinforced the couch with some extra wood, but the sinking and horrible noise continued. He tried to work on it 2 more times, but finally said “we can’t fix this couch”. I have expressed multiple times we are moving out of state and that’s why we were so diligent about calling on time for a solution. They said they will not refund us or give us some kind of ashley store credit for a new couch since it is a franchise and we will not be living here anymore. Now they said the only thing they can do is order another part and have the guy come out and try to fix it again! It took more than 2 months to get the couch, the piece of material to replace even took a month to recieve so there is no way the part will get here on time! So at this point, they know we would not be in Texas by the time they would get the part, and still there is no guarantee that it would fix the problem. I told them that option will not work for my husband and I as we are moving out the state in the first week of July and we reported this issue since November 2020. Jaime told me thats “all he can do”. We have been very diligent, respectful, and above all extremely patient in this whole process despite the fact we have not received the same in return and still our problem is not fixed and it feels like they could care less. We are very disappointed in how this whole process has been handled and feel as if the least they could do to make it right is let us return the couch and either get our money back or a store credit to any Ashleys.
I had purchased 4 kitchen chairs from a local AF location and they had to be shipped unassembled which was no issue. They were to be delivered to my doorstep. Through a variety of confirmations we had scheduled the delivery but was never informed that a signature was needed. Was informed 30 minutes out that a signature would be required. Informed them that I was at work and would always be at work on their route delivery day to just leave it by the door or send electronically for signature. No help besides “well how about have a neighbor sign for it”. You would think that a large company in 2021 would have options or at least a little common sense to make it easier on the customer but not AF. Order canceled and will spend my money elsewhere. For the record the saleswoman and customer service rep at the store were great.
Ordered furniture and I keep getting told it will be here in 2 weeks. It keeps getting pushed 2 weeks. Also my bed got here 3 weeks ago and we are waiting for the slats...why didn't it come in with my bed? I will never order from them again...
Great store wonderful people just didn't have what I needed
Great staff and awesome store!
Employee could answer questions. And didnot have any space. Could not look at the furniture.
I will never do business with Ashley Furniture in Victoria TX. If I have to buy furniture I will go out of my way to get it elsewhere even if it cost me extra. The experience with this company has been awful. I had to wait 3 months once ordered for the couch to be delivered to my home. Once the couch was delivered to the house we noticed immediately that the couch was not the couch we were shown in the Ashley furniture showroom. I brought it to their attention and management pretty much shrugged it off and said we knew what we were getting cause it was in the paperwork we signed regardless of it being a different couch than we were shown by the salesman and if we wanted they would pick it up and place another order to get one in another 3 months leaving us couch-less so I told him no thanks and we would just stick with the couch we got duped with. Will never do business with them again!
Great selection and excellent customer service!
What a disappointment it was to try and buy a large amount of furniture from this store. The prices I was quoted were ridiculous - over 100% more than what I was quoted at other stores. When I questioned why there was such a price difference I was told because Ashley Homestores got furniture that was better made, and everyone else got merchandise that was damaged or had flaws. The salesperson continued to say this, and when I called the Ashley corporate office they said this was not at all true. If you stand behind what you are selling and the price you are charging you shouldn't have to lie.
Slow, slow service that doesn’t seem to care too much. Out of three people that we have spoken to, only one took time to *try* and help find our purchase. We bought a couch- after being extremely pressured by the sales representative to make a quick decision- and we were quoted up to 8 weeks. That’s an understandable time wait, especially with what is going on now. However, after 8 weeks of hearing no update on our order, we called and were told it would be 10 weeks. No big deal, so we call after the 10 weeks to see when we can pick it up. Now they’re saying it will be over 12 weeks. Who knows how much longer it will be after that. If they would have given a proper time estimate I could have taken my business someplace with much better customer service.
EXTREMELY POOR QUALITY! I bought living room furniture around the beginning of April and have been beyond dissatisfied with it. The furniture is so cheaply made that it has had to be repaired 3 different times now(recliner still not repaired correctly) and has only been sat in a handful of times! I have been getting the runaround on an exchange, almost as if they were intentionally pushing it off to exceed the return window. The "corporate office" always says they'll talk to the store, but nothing yet. It is unacceptable to be paying for this JUNK! BUYER BEWARE!!!
Great store... adhering to all the Covid requirements...loved the selections!
Pretty P.O. at this point. I ordered and paid for two dressers and two full size bed frames with the head board and foot boards. I've been waiting since May just to see they wont be delivered until JULY. . Meanwhile they delivered just the rails....tf Imma do with rails.....I went into the store to talk in person waited for 15 minutes , hell I even walked the whole store STILL no help because they had just SOLD a big set. So I just walked out. . . .I'm waiting for my delivery but will not be ordering online or coming to the local ashley furniture store. . . I actually liked the fact that I found this set for my daughters i moved into my brand new home while both girls were gone with their dads hoping I'd be able to surprise them by the time they returned....patience is key I hope you guys speed everyone else's process. I can be patient but I'd hate for someone else to wait like I am having to.
Elias and the manager attended me and my husband during our visit and treated us like family thank you for your support during such a devastating time in our family and the nation with covid, truly wonderful
Sale lady was awsome she help find what my granddaughter wanted
Had pretty much anything you could want or need but a bit pricey
Awesome service! Katrina was so helpful.
There is customer service and there is CUSTOMER SERVICE! We bought a recliner four months ago and it developed a problem. We called Ashley yesterday morning. They asked we email a picture to them. We did. Today, one heck of a repairman showed up at our residence (34 miles away), disassembled the chair and repaired it onsite! Highly recommend this business for the quality of their product and followup care.
I had a situation with the delivery team at the warehouse. However I spoke with the store manager who insisted on making my purchase right! The customer service team here went above and beyond to make me a happy customer! I will return next week to make another purchase.
This place is all about sales pressure. Paid $1300 for a chair being sold by other stores for $600 with free delivery! Always compare online before entering into any contract with these people.
Great staffing
Furniture is pretty, but... Pricey and I don't like sales people constantly trying to sell me something... Sometimes just looking, IS just looking. I understand it's their job, but... Edit (post response from owner). I can appreciate the need to respond to less than stellar reviews, and I can appreciate needs and jobs of sales personnel, but the response sort of made my point. I couldn't even leave a review online without being offered to come in and buy something... oh well, I understand, but I don't know that I'll be back anytime soon.
I ENJOYED MY TIME AT THIS STORE. EMPLOYEES WERE VERY HELPFUL AND FRIENDLY.
Ask for Angie Garcia, she was sooo helpful!!!
Over priced an it takes 4 to 6 weeks to get your Furniture
Very disappointed, purchase bedroom few weeks ago and came with defects, First quality wasn’t as expected from Ashley Furniture and staff told us that we should get a call from the main office which never happen.
The employees are great people! Love Ashley's furniture.
Can't wait to get my new living room set
Very terrible service. They stripped the screws for the bunk beds we had bought. Couldn’t even take it apart to put it in the truck. Then after leaving and almost out of town they forgot to give us all the parts. If I could I would give no star. We will not be back again for sure. Very disappointed.
Just went there yesterday shopping for a sofa recliners and love seat with recliners. No such luck! Over priced. Everything! But their sale is buy the sofa and they throw in the recliner at a lesser price! Who wants a recliner? Went to new furniture store BEL. Found sofa recliner, recliner loveseat AND recliner for .... watch this price $15,000 with delivery!! Can't beat that price!! Even Lacks couldn't beat that price!! So look out people a new furniture store is in town!!
Fair price on mattress. Customer service has been poor. If your sales man or store mgr is on days off, it is up to the customer to find out if there furniture is in. Store manager offers no solutions for there mistakes and refuses to take responsibility. Places all blame on salesperson. Still waiting on deliverery. Wich Has to be set up as well from another person you have to talk to. Then they have to call you BACK as they don’t know what deliveries they have to even set up. I asked to speak with Paige but was denied. Was told my bed would be available 28 or 29th by the store mgr and Pedro the sales person. That did not happen. I was told to sign a document to state it may take 2 weeks but it was a “formality”. So I did not receive a phone call nor my mattress in the time frame I was given. Again No one has had offered anything show how this won’t be a customer service problem in the future to hold. Mgr, salespeople, or owners accountable for there statements. I’m still left to do all the calling. I still don’t know when I’m scheduled to have my bed delivered but the owner knows. But has not told the customer. Me. :update- owner has responded to a google review but has not returned my phone call to handle the complaints of their service or a time frame of when my bed will be be delivered.
We bought a couch and dining room table and were told it would take two weeks to be delivered but it is over six weeks later and we are still waiting. The company isn’t acting like they care very much about it either.
This the second time we have been to Ashley's without getting any assistance. Lesson learned!
Quality furniture.
Pretty furniture
WARNNING !!!! Cheap furniture! Leather couches are peeling and they will not do nothing about it. They don't care. Once they have your money, they ignore you.
Bought living room and bedroom furniture. Salesman Bobby was knowledgeable and easy to work with. Owner made sure we got price we wanted. Delivery guys DJ and Jeremy were awesome.
Fiona was the sales lady that helped me today. She was extremely helpful and knowledgeable about the furniture and helped me get the best sale prices that the store was having. I would give her a 10 out of 10 for making my purchase so easy.
Glenn did a very good job! Knew his product and couldn’t have done a better job. We were in and out and they made the process very easy.
Find another location
Get alerts about new items, sales and more.
For additional details on the offers on this page, click here to learn more.
No interest for 60 Months^° - In-Store Only
0% interest for 5 years ^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
