Ashley Store Waco, TX

Ashley Store

5600 Bagby Ave
Waco, TX, 76711

Get directions

Store hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 09:00 PM
Saturday 10:00 AM - 09:00 PM
Sunday 12:00 PM - 08:00 PM

About Ashley

The Ashley Store in Waco, TX represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.

Great style doesn't have to be expensive! The Ashley Store cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the largest furniture company in the world, to the people of Waco, Texas at a price that other companies cannot compete with. The Ashley Store has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us at the Central Texas Marketplace. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

In-store offers

promotion
promotion
promotion
promotion
4.6
(1058 reviews)
5
83%
4
7%
3
3%
2
2%
1
5%
FILTER Star Ratings
Jimmy Belt
Jul 04, 2025

Great sales people. Very knowledgeable and helpful

Laura Childers
Jul 04, 2025

mary gomez
Jul 04, 2025

Excellent customer service Cassie was extremely helpful along with all the other colleagues, superb job

Diana Iribe
Jul 04, 2025

Carmelo Garcia
Jul 04, 2025

Extremely Disappointed with Misleading Delivery Information and Service. I am writing this to formally express my deep disappointment and frustration with my recent experience at Ashley’s Furniture. While the customer service in person was at best mediocre, I did appreciate that the agent tried to help. Unfortunately, the larger issue goes far beyond effort—it’s about honesty and basic business ethics. What I experienced felt deceptive. I was initially told my delivery would be on Monday the 15th (or the 14th, depending on the conversation). Later, the date was changed to Tuesday. I agreed to that without objection. But after leaving the store and returning home, I received a text message informing me that delivery would actually be on Thursday the 18th. This last-minute change is completely unacceptable. It shows a serious lack of transparency, and frankly, it feels like I was misled to secure the sale. Telling customers whatever they want to hear just to complete a transaction, only to change the facts later, is unethical and disrespectful. It leaves customers feeling lied to, manipulated, and unvalued. In my particular case, this isn’t merely an inconvenience—it’s genuinely harmful. I have been sleeping on the floor since January. I am a recent amputee, having lost my left leg. I made it very clear how urgently I needed this bed. Instead of being treated with understanding and honesty, I was given shifting stories and false assurances. This experience has completely destroyed any trust I once had in Ashley’s Furniture. Worse, this isn’t the first time I’ve had a serious misunderstanding with your company. It’s clear to me now that these are not isolated incidents but part of a larger problem in how your employees are trained to handle customers. If Ashley’s Furniture cares about its reputation and customers at all, it must train staff in proper business etiquette—most importantly, in how to tell the truth, even when it’s inconvenient. Customers deserve accurate information so they can make real choices. Because of this experience, I will not be shopping at Ashley’s Furniture again. I will also be sharing this experience with others so they understand what kind of service to expect.

Diane Ness
Jul 04, 2025

Aaron was awesome and gave a great deal on a new couch. Love that the couch is washable and modular!!

Michael Grubbs
Jul 03, 2025

Absolutely love the customer service, they was really patient and respectful and honorably nice. I 100% recommend Ashley Homestore

Michael Grubbs
Jul 03, 2025

I loved the service that was provided for me. Service was great and couldn’t have asked for better for better

George Zimmerman
Jul 03, 2025

Aaron, Tucker and even the maintenance guy (can’t remember his name,sorry) was awesome! We didn’t feel pressured and was given the attention we needed to make an informed decision and choice. Multiple options at the Waco location which I loved. I also love the fact that they will hall away our old mattress and in return give a new mattress to a child in need. I can’t comment on product overall yet but the sales team are top notch!

Lynn Robinson
Jul 03, 2025

Great, no issues they let me look with out hassle.

Read More Reviews

Find another location

 

 

For additional details on the offers on this page, click here  to learn more. 

0% interest for 60 months^° - In-Store Only

On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.

†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.