Ashley Store Wichita Falls, TX
Great style doesn't have to be expensive! The Ashley Store cuts out the middleman by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Wichita Falls at a price that other companies cannot compete with. The Ashley Store has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us off of Hwy 82, across the street from Johnny Carino’s. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
The Experience I had at Ashley's, was nothing short of V.I.P. I appreciate how helpful the associate was.
I ALWAYS find my style of furniture at Ashley’s. We’ve been shopping there for 30 years and never felt disappointed even once. The sales staff ( Chris) was very welcoming, helpful without any pressure. Got a great advice on a mattress and bought it of course ( it was a steal). Highly recommend this store👍
Great service and product
It was refreshing to deal with Ashley furniture. Julian was a great help and me and my wife both appreciated very much.
We had a great experience at Ashely's today. We went rushed and when we were ready to ask some questions Chris Robertson helped us out with our love seat. He was very knowledgeable and helpful thanks for all your help!
Shopping for a new mattress. Staff was very helpful and knowledgeable about different types of mattresses and pillows. We were very happy with our purchase and will definitely be back.
I recently went into this store while in Wichita Falls to find an ottoman that would go with new living room furniture I purchased at a different store. A sales man, Christopher Robertson, was very helpful in finding something that would fit my needs, and was very friendly through the whole initial process. He also gave me his cellphone in order to contact him. He advised that he would be back in contact with me the first part of the week, but if I did not hear from him to call the store or him personally to get the status. After not hearing from Chris I attempted to call him and the store with out much luck. The number for the store and to check existing orders initially did not go anywhere and would disconnect. I was finally able to get someone on the phone from Ashley and advised the order would not be in until May 18, 3 months after the original order date. I was finally able to get ahold of Chris and when I discussed what was going on instead of offering any alternative ideas he just advised "thats ok we can just cancel your order". I was then able to finally talk to a manager to see what we could do it was decided that we would just cancel my order. But when I asked about how a refund would work since part of the order was on a gift card the manager said "I don't know" and that it could take up to 4-5 weeks to get a refund. The manager then finally advised that I just call customer service to get my issues taken care of because he did not know how the process would work and wasn't sure about getting a refund processed. Customer service was very helpful in cancelling my order. I won't be shopping with Ashley Furniture for a while.