Ashley HomeStore Draper, UT

Ashley HomeStore Draper, UT


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
4.1 Star Star Star Star Star
(1341 reviews)
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Sold me a bedroom set and one of the dressers is a totally different shade of white than the others. They won’t do anything about it

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Fantastic people that really get hard to find the things you are looking for. Their prices were so good and their bundle deals are fantastic. I also like the ease of checking out and the free delivery.

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Fantastic people that really get hard to find the things you are looking for. Their prices were so good and their bundle deals are fantastic. I also like the ease of checking out and the free delivery.

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Amazing furniture, and wonderful staff! Love everything we get here.

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It was great from the time you walk through the doors to the time you leave. Customer service was outstanding. Every question we had was answered professionally and accurately.

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Great service, knowledgeable staff. I like the text delivery information.

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Great service, knowledgeable staff. I like the text delivery information.

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Great employees helped me every step of the way

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Great employees helped me every step of the way

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The service is nice, not too in your face and not too good to answer questions. The prices could be a bit more accommodating though.

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They were able to order a discontinued dining set from their website for us and even matched the price! The store had a great selection of sets to choose from, too. Just waiting on delivery, but can't wait to get our new table and chairs!

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Good selection. Little disappointed that didn't order online through ashley

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My boyfriend and I bought about $10,000 worth of furniture for our new home. The sales experience was great until I had to have someone come and look at our sectional which was sinking on one side. I called the number I was given and every phone call wasted about 45 minutes of my day. They said someone would call me to confirm and at that point I could tell them my time frame preference but it is a recording so no one to give my preference to. I tried to call 3 times in one day and their wait time was over an hour. I went to the store and talked to Barbara who should not be in the customer service business. She gave me the number to call and said they are all aware of the excessive wait times but no one did anything about it because they don't have to call. The manager was there socializing with other people and conveniently walked away when he realized I was getting frustrated. It seems to me no one wants to take ownership and help with the problem. They just pass you around and tell you things to get rid of you. The only person I encountered through this whole thing that even showed she cared was Xochitl from their call center. This is just a very frustrating and disheartening experience because my employer does thousands of dollars worth of business with them and Jill and Ryan were great during the sales process. I guess I just had higher expectations.

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Walkways were a bit narrow but overall nice experience

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Walkways were a bit narrow but overall nice experience

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