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Ashley HomeStore Draper, UT 84020

Ashley HomeStore Draper, UT


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today

Recent Reviews
4.0 Star Star Star Star
(1502 reviews)
Star

Horrible. Very dishonest about EVERYTHING.never shopping here again and I recommend that nobody should ! if there was an option for a zero star rate that would be my option.

Star

This is a cheap place, with cheap furniture and cheap costumer service. I would rather pay a bit more next time for better quality, and for a company that would actually take care of me.They make you buy a furniture insurance, well, It is also cheap, they make it a slow process and they don't do anything to help you. Ashley, never again!!

Star

I am very disappointed in this place. I do not recommend anyone to purchase here. They say they have good quality furniture, let me tell you not only they don't', but they won't even fix it. I bought an expensive dinning table, which I tried not to use too much because it was new and I didn't want my kids to get it dirty. A couple of months later we noticed the paint starting to chip off. I called as soon as I saw the first damaged area, now months later it's all over, and they are blaming me that it's pilling because of usage. B.S!!. I bought a dresser from another company about four years ago and it has not pilled off, I actually use this dresser way more then the dinning table, and there are no paint chips. My last dinning table lasted for years and it never chipped like this one. Now a dinning table is supposed to be made to be resistant, to put plates and dishes on it. So according to them it's because of usage, what a weak and low excuse. I WILL NEVER AGAIN BUY AT THIS PLACE. Now I have to find somebody and pay somebody to fix this for me. Here are just a few photos of this great quality of a table. p.s. notice how most of the five star reviews talk about store representatives and not the product!

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Excellent service.

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Court was awesome. He has worked there for sometime and could answer any question. The prices are awesome as well. Will definitely be shopping again!!!

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Great! Salesman was very helpful and got everything we needed.

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La atención es buena y hay variedad de hermosos muebles.

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Great service

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Good experience with sales. Was able to get in on the 40% off day. I didn’t give 5 stars because many employees were NOT wearing their face masks properly. Many did not cover their nose, a couple were only covering the chin. Unacceptable Ashley in Draper!

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The delivery associate tracked grease all over our brand new carpet! Denied our claim!! The worst customer service!!!

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Similar experience to the other comment below. They really wait 3 months and tell me they don't know when they are going to deliver our coaches. Never shopping here and returning it stupid ridiculous coach.

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Great workers, but the price was far too much. There were plastic dish sets for $150... I mean maybe for ceramic/stoneware but plastic that looks like stoneware?

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Will never buy or step foot in another Ashley Furniture store again. I paid in full for a couch in May and the was told it wouldn’t be in stock or delivered until July. It’s now September. I finally got a notice that it would be delivered today. I took the day off work and sat home. It never showed up. I finally called customer service and they told me that it is being pushed back again until October but they didn’t know why because it looked like it was in stock. She told me to call the location I bought it from. I’ve never been able to get anyone to answer the phone or been able to get an actual agent virtually. I’m really frustrated!! The communication has been awful and and I now have no couch because I sold it in anticipation for my delivery today.

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Nice honest sales team.

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When you go to Ashley Furniture ask for Cortland! He was beyond helpful and made the whole process of buying a couch pure fun! They had great choices and affordable options.

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Went to Ashley furniture to look at mattresses. After about 30 minutes of checking out mattresses, my wife and I ran into Rex, a salesman at Ashley furniture. Rex is a pretty awesome guy. Very knowledgeable in all things at Ashley‘s. Rex is a pretty friendly guy. He’s been in the furniture business for a very long time and it shows how he truly cares about the customer. It was at the end of the day, just before they closed, and he was still happy to help and chitchat for a minute while we were doing the paperwork. I definitely recommend seeing Rex at Ashley furniture in Draper Utah.

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Good prices and they have in stocks

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**ALERT** all inventory is half price online and ashley price matches. They had a 700 dollar couch on there website in person it was 1500. That's price gouging.

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I own several Ashley pieces and all of them stood the test of time. Recently I noticed they slipped a little on quality and went for cost. My furniture just 8 years ago is solid, heavy, good quality. Today some items are more wiggly and lighter, less sturdy. Pick wisely - overall decent furniture store with a huge selection.

Star

If I could give zero stars I would. I ordered a tv stand that came broken. I have tried calling their customer service- what a joke. It keeps disconnecting and no one ever returns voicemails. I’d rather go across the street to RC Willey. Better quality and better service.

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Gary was awesome to work with very patient in letting us wonder and choose what fit our home the best. He helped us with all our questions. He knew so many things about the product and informed us in so many ways so there were no suprises in the end. Thanks Gary for your time!

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