Ashley HomeStore Layton, UT 84041

we walk in to the store and walk around we were looking for some counter stools; there were some people in the store. we ask the sales person (guy with the tie and name tag) can he help us find some. he told me where they in the store , we walk to the back of the store , found some . i really did not like them , so we ask another guy if they have any other types. guy told me to look the catalog. we look and we fond some , also we so some in the store . we got a another person and ask if we can buy the one in the store. he don't want to sell them without the table .. i fell like he say " u cant afford this " after 3 sales guys we left the place. we went to Rcwilley, sales person walk with us in the store, spend about 30 min and help us find what we need , and walk with us to the paying counter and wait till we done paying. nice customer support @ Rcwilley i would stay out this place ....

If you have something delivered from Ashley they do not employee their own delivery crew and you will be at the mercy of the deliver company and Ashley will not help you. THE DELIVERY CREW IS NOT SUPPOSED TO BE PARKED IN YOUR DRIVEWAY! The first delivery of my daughters bedroom set on AUG 8, 2015 set came without the drawers under the bed, which wasn't a huge deal but irritating after anxiously waiting for the delivery. We were missing the drawers because the kid who sold it to me forgot to put them on the ticket. DOH! What was more irritating is that they left a large black oil stain in my driveway which has no previous oil spots. My wife called Aug 8th, and we told that a customer service rep would contact me about the oil, which never happened. Guess what happened when they came back on AUG 20th to deliver the drawers............YEP, they backed into my driveway and left another (almost identical) set of oil leaks. So I call in Aug 24th was told I would be contacted Aug 25th. Aug 25th comes around and Neil the Layton store manager calls me but says he doesn't know anything about it,but will research and call me back. I never get a direct call back from him and instead I get is the customer service calling me to tell me that the deliver company are not their employees and that "the trucks company should have some sort of insurance for this and will contact me" NEVER HAPPENED, NO CALL! Fast forward to my 1 start review. You will get nowhere talking to Nate the store manager, you will get nowhere talking to Ashley Furniture customer service, as I suppose they don't value me as a customer. They put everything on the "3rd party" trucking company which has never called me to rectify the situation. Rather then start the process again (I've made 4-5 calls already on this and wasted a few hours) I'm just going to clean the driveway myself and will not be spending my hard earned money at Ashley Furniture. It's that simple. If SOMEBODY actually took my problem and resolved it I would be ok because things happen but nobody seemed to really care. (This is after buying a complete bedroom set, muliptle furnishings, and a dinner table with chairs) Good Luck

I'm a veteran and they were very respectful. I had no problems with them. I'll go back for more.

Furniture buying experience was great. Delivery & setup was a 1 star experience. Delivery was scheduled for 1 week but ended up delayed for 2 weeks, leaving us as seniors sleeping on floor. Setup was 1 star. Although the setup was conducted by an Ashley contractor, the bed was setup on top of our electric blanket cord and now as seniors we have to wait for help to move bed and correct the problem. The contractor was told twice to watch for the electric blanket cord and move it as necessary. That didn't happen so super disappointed. We won't be dealing with Ashley anytime in the future.

Really cool people

Really cool people

They have beautiful furniture and friendly staff. Their staff are mostly non pushy sales. In a sales environment you will always have the few that are. Make sure you check their online prices because they do price match Ashley furniture online shopping.

They have beautiful furniture and friendly staff. Their staff are mostly non pushy sales. In a sales environment you will always have the few that are. Make sure you check their online prices because they do price match Ashley furniture online shopping.

Bought our living room set from Isaiah back in 2015. He took his time showing us our options, was such a great experience, deal and quality came back in for a bedroom set. Isaiah didn't disappoint, another great experience where he once again was patient with our questions and indecisiveness and helped us find the perfect bed. We'll definitely be back.

I have bought 2 bedroom sets, a living room set and a end table in the last 2 years from Isaiah. EXCELLENT CUSTOMER SERVICE!! My mother was in need of a dining room set and a bedroom set so I brought her to Ashley. Like a ray of sunshine there stood Isaiah helping my mother and once again showing AMAZING CUSTOMER service! My mother is very happy and comfortable with her purchase. Thank you Isaiah, and thank you Ashley Furniture for your affordable prices and attentive staff! We look forward to more purchases in the future.

Ask for Savannah she would answer all your questions and she lovely with kids thanks for all the help!!

Kent and Colby were both knowledgeable and quick to work with. Probably the quickest I e ever been in and it purchasing furniture. I would recommend this location to my friends and family.

Just bought my first couch with Colby's help! I can't wait til it's in my home!

Savannah was so very nice and helpful.

I have bought 2 bedroom sets, a living room set and a end table in the last 2 years from Isaiah. EXCELLENT CUSTOMER SERVICE!! My mother was in need of a dining room set and a bedroom set so I brought her to Ashley. Like a ray of sunshine there stood Isaiah helping my mother and once again showing AMAZING CUSTOMER service! My mother is very happy and comfortable with her purchase. Thank you Isaiah, and thank you Ashley Furniture for your affordable prices and attentive staff! We look forward to more purchases in the future.

Diane and the sales manager were very helpful in the purchase of our bed. Diane was the first to greet us and was very thorough in explaining everything we needed to know and asking if she didn't know the answer. Very happy with our purchase. Thank you.

The people at this store are fantastic! First time furniture buyers, and they helped a ton! Whenever I need anything I coming back to these guys!

Kent, the worker that had assisted me in finding a bed set, had been an interesting host. Beforehand, when looking at the same beds, was very disrespectful by insulting my bed taste. Although this current time coming to buy the bed set, was very nice and a lot more kind unlike the time before. Not to confuse this comment as a bad review, this IS indeed a good one! I would love to come again for future deals and pricings!

Ask for Savannah she would answer all your questions and she lovely with kids thanks for all the help!!

Great experience. Sales rep promised to beat reputable competitor's price...they definitely honored this promise.

Finally bought a sofa I've been wanting since October and I love it. It was delivered and set up 2 days later. The 2 delivery guys were fast and professional. I recorded the whole setup just in case but they didn't disappoint. The manager talked me into paying $20 for a 5 yr coverage plan, we'll see how that works out and if they hold up that bargain. They shipped my rug to me a few days later and I love that as well. Buying anything in a store with usually annoying salespeople is frustrating but I didn't have that experience and I would buy from them again.

Chris hooked us up with a great deal