Ashley HomeStore Orem, UT 84058

Ashley HomeStore Orem, UT


About the store

No matter which Ashley HomeStore location you visit you'll find stylish quality furniture that's just right for any room in the house. But we're much more than just a furniture store - we're a member of the community! Ashley HomeStore owners and their team members live and work in the same areas in which their stores are located so they understand the importance of community involvement. Many participate in philanthropic activities and events and - at the national level - Ashley takes its philanthropic responsibility seriously by providing support for major charities throughout the country. Visit your nearest Ashley HomeStore showroom today.

Customer Reviews
4.1 Star Star Star Star Star
(1004 reviews)
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There's quite a lot of options here, but make sure to get a good salesman. They can affect the price quite a lot

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We had a good experience with the sales ends of things, unfortunately we ran into an unexpected hurdle then Pat, the store manager, went way out of his way to make sure I left with a smile! We will be return customers!

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There's quite a lot of options here, but make sure to get a good salesman. They can affect the price quite a lot

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We were soooo impressed with the level of service and the personal attention that Bowdrie gave us. It was such a pleasure to deal with Ashley. We felt like we were treated as family. We will defiantly be life long customers. Thankyou soooo much!!!

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I came in looking for a bed that can hold me over until my stuff comes out of storage. Bowdrie Price, one of the Managers, was so helpful. There was no rush on finding the perfect mattress or pressure to buy a certain one. One of the best experiences at any furniture stores! I will definitely be coming back for other furniture in the future, as will my sisters who were with me.

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We had a great experience shopping at Ashley! Justin helped us and wasn't overbearing but instead just helped whenever we needed him. He also got us a great deal! We will definitely continue shopping there over RC Willey!

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Best experience ever! We went to every furniture store you can think of and none compared to Ashley's home furniture. The quality and look of the furniture is a lot nicer. The customer service was the cherry on top! Celeste is who helped us and guided us throughout the whole process even after we bought. If your looking for someone to go to I would recommend her.

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We were really impressed by Cameron! He gave us space to look at what we wanted, and he did not hover over us like we had experienced at other furniture stores. He would come and check in on us, bringing new information that was helpful in our buying process. He never came over trying to change our minds to another peace of furniture, he only gave us simple suggestions on what would save us money and get more value. Over all, it was a very pleasant experience!

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Good selection and great customer service. Salesman wasn't pushy or trying to sell items we didn't want but was nearby whenever we had questions.

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I got some great deals here during a Christmas Eve sale. Delivery and service have been decent, we had some minor damage in shipping and a couple chairs that weren't assembled properly, but they've been responsive and accommodating every time.

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Very friendly and professional service . Salesman Jeff was very knowledgeable .

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Nice store, but not fond of the sales people stalking and circling like vultures.

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They gave us a great price and didn't stalk us around the store as we were looking. I can't wait to get our couch!

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My experience at Ashley went well. Everyone was very friendly and helpful.

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This was a terrible experience! Worst furniture store I have dealt with. On line they say they will accept returns for 30 days but apparently each store can set their own policy and they would not take furniture back even though I was buying another piece. Delivery people said they would not deliver a small sofa because they could not get it in the elevator and they would only go up 3 flights of stairs, we were on the 4th floor. The delivery people made a mess in the hall and did not clean it up when they left. Store manager was of no help and didn't give a darn about taking care of a customer. Go to RC Wiley instead, much more friendly policies and don't charge exorbitant delivery fees!

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We loved the service at Ashley furniture until we got to the policy that Ashley corporate enforced that is not a customer oriented! You are not allowed to refund or exchange anything that doesn't fit or whatever the problem may be with piece in your home, once it is in your possession you now own it for good! We were in the process of moving and we could not even try to fit it in our home until we run packed and we still could not return it! It is a corporate problem! So I we will not do business with Ashley and bad customer service

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If I could give a negative rating I would do so! Everyone who works in this store from sales people to costumer service (billing) and management are rude disrespectful and of no help. I will never shop this store and recommend others to go else where as well! Bad form ashley furniture of Orem bad form

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Lies Lies Lies - Do not be taken to the bank by this company. Do not buy their extended warranty. I bought a couch and love-seat at the cost of over $5000.00 with warranty and now I am being told my warranty is invalid. I moved states and all the sudden there is nothing anyone can do to help me. Also items I was told were covered in the store are not covered by the warranty. Just take your money elsewhere.

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