Ashley HomeStore Salt Lake City, UT

Staff was really friendly and especially Spencer. We told him what we were looking for and he pointed us to exactly where we needed to go. He wasn't pushy like some people at other places just genuinely wanted us to find what we were looking for. Nicole the store manager was also amazing and helped us finish our purchase. Definitely will come back for future purchases and highly recommend.

Definitely a great experience! Save yourself the time and hassle and ask specifically for Spencer! Spencer had an answer for everything. He was able to find exactly what we were on the hunt for. Check him out.

Great experience. Spencer was very helpful and answered all of our questions to help us find exactly what we were looking for. On top of that the protection plan is amazing , we will definitely be buying our next furniture items there as well :)

Very friendly staff. Incredibly helpful. Willing to work on all aspects of purchase including price, financing and delivery. Couldn’t be happier

The woman who took care of us was outstanding and patient. She was very professional and most importantly we felt as if she was working for us. We haggled with her on price and she accommodated our every request. I would most definitely recommend shopping at Ashley Furniture for your home needs.

Great service and prices.

I came in after seeing something online. My sales agent Hakeem’s matched the online price. She was very helpful.

We had a great experience here! The store is clean, the employees are friendly and not too overbearing. Melanie was an awesome help in finding just the right pieces for us. Pat was great to help her answer any questions that she didn’t know. We will definitely be back!

Don’t bother buying from here. What a joke. Because a piece wasn’t made correctly I have to now, once again, beg someone to borrow a truck to bring my side rail of my bed back to the warehouse because I didn’t have it delivered. Apparently the “delivery” fee covers a technician coming out to my home to fix the crooked and too closely drilled hole that prevents me from putting my bed together correctly but since I picked it up tough luck for me. So now on top of finding a babysitter for my 6 month old AND finding the time to go back I have to bring this INCORRECTLY MADE part back. Would’ve been nice to have been told that a delivery fee isn’t just for delivery. It’s also for a company actually treating their customers right. So BEWARE of picking up any furniture yourself because if you do them too bad if you need help with something that wasn’t caused by you. On top of that, the incredibly rude “customer service” rep I spoke with had the worst attitude I have ever experienced when calling a company. Once I explained I didn’t have a way to get the piece back to the warehouse what did I get? The snottiest sigh I have ever heard. Not once, twice. What kind of customer service is that? Completely rude and uncalled for. As far as I am concerned, the furniture is a joke, the “protection” plan is a joke, the COMPANY is a joke. Thanks for no help at all. IF YOU WANT HELP YOU HAVE TO PAY FOR DELIVERY. THAT IS THE ONLY WAY THEY WILL HELP YOU BUT THEY WONT TELL YOU THIS WHEN YOU BUY. RUDE WORKERS ON EVERY LEVEL.

Don’t bother buying from here. What a joke. Because a piece wasn’t made correctly I have to now, once again, beg someone to borrow a truck to bring my side rail of my bed back to the warehouse because I didn’t have it delivered. Apparently the “delivery” fee covers a technician coming out to my home to fix the crooked and too closely drilled hole that prevents me from putting my bed together correctly but since I picked it up tough luck for me. So now on top of finding a babysitter for my 6 month old AND finding the time to go back I have to bring this INCORRECTLY MADE part back. Would’ve been nice to have been told that a delivery fee isn’t just for delivery. It’s also for a company actually treating their customers right. So BEWARE of picking up any furniture yourself because if you do them too bad if you need help with something that wasn’t caused by you. On top of that, the incredibly rude “customer service” rep I spoke with had the worst attitude I have ever experienced when calling a company. Once I explained I didn’t have a way to get the piece back to the warehouse what did I get? The snottiest sigh I have ever heard. Not once, twice. What kind of customer service is that? Completely rude and uncalled for. As far as I am concerned, the furniture is a joke, the “protection” plan is a joke, the COMPANY is a joke. Thanks for no help at all. IF YOU WANT HELP YOU HAVE TO PAY FOR DELIVERY. THAT IS THE ONLY WAY THEY WILL HELP YOU BUT THEY WONT TELL YOU THIS WHEN YOU BUY. RUDE WORKERS ON EVERY LEVEL.

After shopping online and at 3 other furniture stores on 300 West, we found our favorite options here. Spencer quickly got us to exactly what we wanted and hooked us up with an incredible deal!

We happened to come in on a holiday weekend and they had some pretty good sales, overall it was a great experience getting our bedroom set delivered in 72 hrs, so excited!

The sales fellow peter and his manager at the store were amazing. Provided a relaxed, instructive no pressure sales experience. There was a mix up at the warehouse when we went to pick up the sectional and tables and one piece was missing. The front counter support staff are not problem solvers and nothing short of rude. Any way we got the furniture and are super happy with the product and sales people, the support are another report.

Great prices on furnature, good selection. Sales staff was terrible. We purchased a beautiful dining room set that included a bench and 4 chairs. Our sales associate somehow forgot to add the bench and 2 of the chairs to the order!! He rushed us out of the store after the sale so I double checked when I got home. The ladies in the billing department were great and added the missing items :) YIKES!!

Well peter griffen did not like my latino look so well i just can go there anymore

Good experience. I found exactly what I wanted at a great price

Huge warehouse, beautiful home decor, large selection at a comparable price with other large stores. Sales person was very personable and helpful Would go there first again for a home decor purchase.

When I came here they are so amazing services and Yoshi is very patient and help full. I very love this place and I will see you again!!

We bought 2 sets of dishes there with the help of s Spencer Anderson. He was actually very helpful and got us a good deal since we bought 2. Very happy with our purchase.