Ashley West Jordan, UT 84084

Ashley West Jordan, UT


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
3.6 Star Star Star Star
(28 reviews)
Star Star Star
MCJ Negrete 5/21/22

If your sales tactic includes having a sales person follow you around the entire store and be on your heels the entire time, you need to resort to something else. It was really uncomfortable having this person behind me every second, every move I made. It ran me out of the store. I didn't want to be rude and tell them to leave bc I understand they are trying to do their job, but it felt awkward and very uncomfortable.

Star
Lela Nolastname 5/16/22

I have had some issues and when I called and talked to the manager Ralph his answer was We're all new here. So 5 people told me the wrong answer. That is just poor training. Had to call customer service and they fixed it. The people at the store are hopeless, go to RC Willy!

Star
Richard Jackson 5/10/22

They lied. I purchased a TV stand with a fireplace insert at the store in Jordan landing. I was offered 60% (55.65% per my receipt) off because I did the in house financing. The full price was $1549.99. $749 for the stand and $749 for the insert. After 60% off it came to about $684. Fat forward... Now that we are confirming the info for delivery, they are trying to change the deal. According to the store manager (Ralph) we only bought the tv stand and the fireplace would cost $500 more (here's the kicker... He assisted the new sales agent with the sale) The store manager hung up on me when I tried to address their mistake. Then threatened to call the police when I showed up to the store. I will be rejecting delivery when they show up if it is not the product we were sold. I am also reaching out for legal advice on the matter. They are some very shady folk. Especially Ralph.

Star Star Star Star
Kelly Olsen 5/5/22

Star
Madison Steele 4/25/22

We ordered a bedroom set from the salesman Courtland and were told it would take 6-8 weeks. 20+ weeks later and multiple follow up calls I was told ‘extreme backorder’ was the reasoning for it taking so long we decided to cancel. I was also on hold with their customer service for over an hour both times. I also won’t get a refund until I get a cancellation email, wait 48 hours, then have to call customer service again to even process the refund for me. Horrible service and we are not happy. I will never order furniture from Ashley again nor recommend anyone to. I was told they were horrible and it turned out to be true!

Star Star
David McAllister 4/23/22

Avoid their warranties like the plague! They only cover "incidents". They don't cover any of the most likely things that go wrong with our furniture. Leather cracking and peeling, stitching coming out, pinned pieces coming unpinned, etc. You cannot return or exchange beds for any reason. You could spend $3000 on a mattress and find that it absolutely kills your back and you're absolutely stuck with it, whether you call them the next day or after a few months. You're totally out of luck.

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Vanessa Erekson 4/16/22

Holden has great customer service! Thank you for all of your help!

Star Star Star Star Star
Virginia Cervantes 4/3/22

Great prompt service. Bought a nice plush sectional customized. Pick up at warehouse was fast and easy. Sales people can offer better discounts so make sure to ask for additional discounts.

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Bobbi Quintana 4/1/22

Star Star Star Star Star
Julie Wells 3/28/22

Furniture store with lots of selections. Manager was really great, very helpful 👍

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