Ashley Store | West Jordan, UT 84084

Cade and Spencer were so great! Helpful, friendly and knowledgeable. We will definitely be going back and asking for them!

Cade was super helpful and made our furniture buying experience quick and easy! We were in and out within an hour with everything we needed.

Cade took great care of us! We were used to COVID era pricing so we were surprised at everythings prices. Ended up getting more than we had planned.

April was amazing and very helpful. She helped us find what we were looking for in less than 30 minutes. The selection and colors were great and we were able to find more of them what we were hoping for and that a much lower price and we were expecting.

Cade was awesome! He helped me build my dream living room set. I felt like a pro interior designer! Definitely seeing him for our bedroom sets!

Awesome experience with Isaac! And he’s dog friendly too !! ❤️

I love the excellent service Cade was amazing he helped me out. I’m so happy after being overwhelmed in getting a new dinning set for my small space. I fell in love with the dinning set I chose, they had so many beautiful options, and the quality is amazing. Thank you so much Cade for your patience and expertise. The staff are super friendly very welcoming. I recommend everyone to come shop at this location when you are looking for the right team Jordan Landing is the place to choose. Ashely’s furniture is the best place to shop for great prices, and quality.❤️

Cade at Ashley Furniture in West Jordan was very helpful & friendly. I will definitely buy more furniture in the future!! Thanks again🙂

Michelle and Spencer was awesome they were very helpful, and helped us save money but made sure we had good quality of furniture and took their time with us. We will make sure we come back

Isaac was awesome!! Very helpful. He got us exactly what we wanted, we were in and out in no time! We will definitely be going back to him for our next purchase.

Issac helped us out and he did a great job!! We would definitely Go through him again thank you Isaac!!!

Isaac was great and extremely helpful!

Just bought a new living set. Our salesmen, Christian, was extremely helpful in helping us find the right set for us. Thank you.

Went in to purchase a mattress today and Cade was super awesome dealing with my picky self! He even helped us with an idea to avoid having us drive all the way back to Saratoga so it was super helpful. We love buying from Ashley and will continue to be repeat customers!

Isaac did an amazing job. Very patient and honest.

Isaac was helpful and quick. I knew what I wanted and he made it all happen nice and quick! It was great!

Cade Mccubbins he was the best and was very understanding and helpful. And got me a really good deal.

Ask for Cade! He was absolutely amazing to work with. Great eye and great suggestions! He was so helpful! I was so impressed!

Cade was very helpful in guiding us in guiding us to our new bedroom furniture set without being a pushy sales person. He also worked to ensure that we got the right adjustable bed for us!

I recommend Isaac! He help me a lot on what I wanted to get, very nice guy!

Isaac is such a good noodle he knows how to give good service🙏

Issac was amazing quick. Totally recommend him. Very knowledgeable thank you

Came to look at a couch not anything serious. Met Cade. He was so nice and helpful. Answered every question we had, in a super simple way. I felt like we were dealing with friends not salesman. Thanks t

Janet at the West Jordan store was super helpful!

Went here recently with my bf to look at couches for our new apartment, got asked if we’re 18 i understand that but later on was told “wow you’re still here” and also if “we’re waiting for our ride” while sitting in a couch we liked. Kinda got awkward feeling after that so we left

Issac was great! Not pushy and answered all our questions!

First of all, Ashley has great quality products! Secondly, today we just purchased a sofa set with our friend Isaac S. (who we just met) and let me tell you that he had the patience and personality to help us every step of the process. He gave us different options and prices. Two thumbs up!

Enjoyed working with Isaac and Spencer at the Jordan Landing location. They made my parents so happy!

Got kicked out because I'm not 18 apparently, if they are going to do that they could at least put up a sign.

Good customer service!

Ashley furniture in West Jordan is the best. Cade Mccubbins went the extra mile, listen to wanted and bring a humble experience. Thanks Cade you were great and I will be back to Ashley's furniture. And big shot out to Willam also, he was the front desk but very helpful with a positive attitude.

Although a smaller store, they had great selection. Our salesperson Cade was phenomenal to deal with! He was informative, knowledge, attentive and had a great taste in recommendations - we thoroughly enjoyed the experience and his time!

Cade was amazing! So patient and knowledgeable. We went in shopping for a sectional and left with a new bed, too!! Great experience all around.

Isaac was excellent! He was attentive and helped me pick out some beautiful pieces.

Great service and quality, Isaac was very helpful and quick 10/10

Eloise was wonderful to work with and got us a great deal. We're excited for our new bed and pillows!

We have a great purchase today , issac was incredible he was very patient with us , I love Ashley furniture 😊 at West Jordan location.

Eloise was great. She was very helpful attentive but not overbearing. She have us space to look around and was there for any questions. Highly recommend.

Isaac was very helpful. Easy to make a quick purchase.

⭐⭐⭐⭐⭐Isaac was great on helping us with buying our new table, mattress, box spring, bed set, bar stools, and recliners! Thank you!!! Update: ⭐⭐⭐⭐⭐ We just got our stuff tonight and we're so happy with our purchases. Everything looks even better at our house than it did at the store. And our delivery guys were so nice, professional, and did a great job putting all our furniture together for us with such a great attitude with stuff having to be carried up the stairs. I even went to the bank while they were putting everything together so I could tip them. (Tip your delivery guys, they work so hard carrying such heavy stuff) I'm glad we went to R C Willey and left without shopping there and went to Ashley instead. You'll be our go to place for any furniture we have in the future. Thank you! Can't wait to sleep in my new cozy HUGE bed and use all the other great things we bought. ⭐⭐⭐⭐⭐

Cade was amazing and fun! Helped us out with a really cool set!!👍🏽

Ask for Willian, he is amazing in his job

Thank you Isaac for the great customer service and for helping us with our purchase. Everything was smooth from start to finish! Will definitely be back to this store!

April was so great

Great experience Michelle helped me find the perfect bed set I’m very pleased!!

Isaac was very professional and accommodating. He went above and beyond to help us. I would hire him to be on my team any day!

Cade helped me today in picking my dream sofa! He was incredibly helpful, very patient! He definitely made me make my choice so easy and I loved that! Thank you!

Very friendly and knowledgeable. Great shopping experience.

He did a great service help me with everything was very welcoming would recommend him to anyone. -Issac

Cade Mccubbins was so nice. If you want a good salesman at Ashley’s go to CADE. Sweet and nice guy! 10/10 recommend him. Thank you for making my visit great!

Found a great couch with help from Eloise!

I really had a good experience buying my furniture for my new house with Michelle, she was the sweetest agent on that place if you want to buy in this store I highly recommend you to ask for her.

Isaac and Spencer were very knowledgeable on all our questions. Thank you

Isaac did great! So helpful and gave a lot of great information

Isaac was great, very helpful and knowledgeable about the furniture.

Isaac was helpful and efficient!

Issac was awesome

Cade was super helpful and made my experience at Ashly’s very enjoyable!

Cade rocked the house! Great job and we bought it all!!! Cade’s Mom did a great job!!!!

Eloise was great ! Really helpful and informative on the couch we got, great location and super friendly

Isaac

Horrible service and communication wouldn’t recommend an Ashley furniture beanie to anyone let alone a $1000.00 plus piece of furniture.

Issac was super helpful and knowledgeable. We have loved all the Ashley furniture we have bought over the year! We plan on buying more.

The customer service was fantastic, especially Isaac, who was patient and gave us time to decide what we wanted. We appreciate the kindness and attention he gave us. If you visit Ashley west Jordan Isaac will give you a good customer service

I came in just to look around cause I've been wanting a new couch but I wasn't sure what I wanted. Cade helped me find literally the perfect couch. I have pets so he showed me a couch with outdoor furniture fabric that is scratch and spill resistant. I was also looking for a cool color that wasn't grey or black and the couch he showed me comes in a blue denim color which is perfect for my living room! I'm definitely going to come back for any other furniture needs in the future!

Cade is so kind and personable. I have never had such a good experience purchasing furniture!! He's so funny and nice! I WILL be buying again!

Cade was extremely helpful and had a ton of patience with us. Best experience buying new furniture

Cade was a great salesman to work with. He got us the best deal and he has a great personality. I will be coming back to buy more furniture from Ashley Furniture from Cade

Isaac was great and very helpful!

Cade helped me purchase furniture for my living room! He took so much time helping me find different pieces from all over the store! He listened to my vision and gave me great ideas to make it better! Literally the best furniture buying experience I’ve ever had!

Issac was a very pleasant gentleman, seemed knowledgeable about the product.

My family and I went into Ashley Furniture having a specific bed frame and purple mattress in mind. Cade greeted us and helped us right away. He was able to help us with everything we needed. Very knowledgeable and friendly.

Iassic helped us. Very knowledgeable.

Very friendly. Knowledgeable staff. Didn’t feel pressure to buy right away which was nice.

Cade was the nicest sales person EVER!! He didn’t pressure or push us into buying anything which is a rare find. Thank you Cade for all your help and patience.

Great customer service! The manager Spencer and sales rep, April were so kind and helpful

Cade it's a very friendly and happy seller! One of the best 👌 look for him when you go to the store in Jordan landing

Spencer and Michelle were terrific getting us to the sale. We love our item and will definitely be back for more! Great job, Spencer and Michelle!

Isaac was amazing to work with! We have worked with him a couple times and is always awesome.

Isaac is a great salesperson. He was helpful and called attention to important details in both the product and sales transaction.

Cade was amazing! He went out of his way to make sure our couches would fit. He is very patient and nice to work with.

Isaac was great! We knew what we wanted and he had all the info we needed. He was very nice and helpful.

He was amazing!!! Very personable and fun to chat with and walked me through everything and made sure I understood what I was getting. I would definitely come back!

Loved our experience with Cade at Ashley! Lots of good options, we found just what we needed!

Cade was super helpful getting us a table we needed immediately!

Cade was a great salesman, very professional. He answered all the questions I had and also sped up the delivery date for me. I recommend him to everyone.

Isaac is amazing! Super friendly, and he took the time to cover all financing options with me and after deciding on a budget. He provided multiple options of what we were looking for. He even went above and beyond to help me get an amazing deal. Such great customer service will for sure come back to him for any future purchases

So fast and polite

Issac was very helpful, he showed us items that were comparable to what we were looking for. He then ordered and processed our request quickly.

Worked with Isaac to get a new bedroom set. He made our decision simple and provided an great deal to complete our room. Can't wait to work with him on our next purchase!

Nice place to get the furniture ,come whit Cade he so nice 😊

Cade, was friendly and very helpful made our shopping experience enjoyable.

Eloise was very kind and helpful. Enjoyed the colorful array of furniture. So glad to not see all gray furniture.

William was a great help in picking out our new couches and got delivery set up ASAP.

Cade was amazing! He was very helpful, patient and personable. If y'all are looking for new furniture I would recommend Cade as your guy! He made the whole process so smoothly! Thanks so much :)

Kade helped us out and it was amazing! 10/10 recommend him as your guy!

(Translated by Google) Excellent attention Isaac, thank you. (Original) Excelente atención Isaac, gracias .

Isaac and Bella did an amazing job. Issac has amazing hair and so does Bella. Definitely come see them:)

Cade took his time to show all features available with the furniture we purchased. Great store...great people.

Cade is an amazing person, he helped and guided us answered all of our questions. We really had an excellent experience I recommend coming to see him for all your furniture needs.

Cade just a great experience with this guy Helped us as soon as we walked in gave us a quick run down of the store. Very nice. Person. We ended up buying a bedroom set. I strongly recommend him. Thank u for all your help

Cade helped me and my boyfriend furnish his entire apartment. We were so overwhelmed as this is his first apartment and it felt like there was just too much to do. Cade made this process easy and fun. We actually left feeling excited and super excited about all the new items we purchased today. Cade thank you so much!!

Cade was incredibly helpful and patient, he guided me through the entire process and helped me find exactly what I was looking for!! I will absolutely be back to see him again

William was very helpful

Great experience buying a bedroom set from Raouf, no pressure to purchase. He was very friendly and knowledgeable. Highly recommend going there!

Great store! Michelle is so friendly and helpful. I had a great experience buying a new sofa.

Great cust.serv. Eloise.

Really cooperative employees at this location. Spencer/April best to work

Michelle was amazing and very helpful.

Cade made the furniture buying experience so much fun. He was smiling and welcoming from the start. At no point was there pressure to buy. He provided infirmation about the product we wouldn't have known wothout Cade and his knowledge. He was an invaluable part of our shopping experience. We was personable and open to our thoughts. Can't wait to come back and do more shopping with him.

Very nice store and products, and April was very patient and helpful as we looked around and found what we were looking for. Thanks!

Very helpful

Great costumer servicié by Jessica she answer all my question best of the best

I bought a sectional couch from Ashley. The person that helped me was Bella. She was very thorough and made sure all of me and my wife’s needs were met. I’ve bought most of my furniture from Ashley and never had a bad experience.

Cade was so kind and helpful! I didn’t really know what I wanted, but he showed me tons of great options at my price point. He also gave me space when deciding and great advice when I had questions and concerns!

Shopping here was a great experience, they have a wide selection and it's a really chill atmosphere. We really appreciated Bella, she addressed all our concerns and helped us pick multiple pieces that we needed. It was nice to have someone who was real, honest, and knowledgeable but didn't put any sort of pressure on us. Definitely would go back if we had other furniture needs!

Cade is amazing! Super helpful and hands on! Exceptional customer service!

We purchased a couch set today. Cade and Spencer took really good care of us. They worked with our financial situation with zero pressure. Thank you for your patience and expertise.

Issac helped me he was so easy to work with. Beautiful selection. Excellent service.

Isaac was amazing, every helpful

Isaac was awesome!!!

I came to ashley furniture just expecting to walk around in hopes of finding my new living room furniture, maybe flag down a sales person when I did to make the transaction, you know, the normal furniture shopping experience, that is not what happened, as soon as I walked in the door Cade walked up to me and it became more like an adventure! He is absolutely the best, walked back and forth through the store multiple times with me, while I was being very indecisive, rearranged furniture so I could envision my new living space I mean hands down the best experience I've ever had furniture shopping!! When I say he is the greatest I genuinely mean it, I wish I could take him with me on all my shopping adventures, I know I will for all of my indoor and outdoor furniture needs!! Ashley furniture, you have one hell of a great employee in Cade Mccubbins. And thank you Cade I really did have the best experience because of you!

Adolfo G. Was an awesome sales person very polite and friendly, as well as Charles Serrano both very welcoming

Adolfo was awesome great guy very knowledgeable

Staff was very helpful and friendly. Was able to find best pricing and fit for my family

Isaac was fantastic!! We were shopping for couches, he approached us right away and got to work helping us make a decision. We will happily return and work with him for all of our furniture needs.

Isaac was very helpful. Helped my husband and I pick out a bed frame and was super patient!

Isaac Sánchez provided outstanding customer service.

I experienced the best and welcoming customer service from Michelle and Cade! They were very sufficient and helpful and had great continuous smiles!

Purchased dining table, looked one way in store lighting , looked another under my home lights asked to exchange it the following day, was declined. RC Willey and a handful of other furniture stores have a better return/exchange policy.

Isaac went the extra mile to get us what we were looking for.

I love my experience Jessica and Roulf were wonderful they were so sweet and helped me out! Jessica was super nice and helpful. Highly recommend!

Jessica bruni ng and Cade mccubbins were super awesome and super helpful would so recommend

Michelle has been so helpful. We had a great experience!

Kade was amazing!!!:) He was so fun and helpful and made this whole process so easy. We are excited to get our new bedroom set!

Awesome customer service & really helpful . Thanks April!!

The delivery crew was amazing. They were exceptional and professional for me every aspect of their job. And the piece of furniture they delivered was beautiful and built to last a very long time.

Coming in with only basic information on what I needed, the ashley team was able to guide me to exactly what I would need. A special thanks to April for the advice, recommendations, and non-pushy sales suggestions, she helped me find everything I needed, from mattresses, to frames, to pillows, and helped me apply for their store card. A one trip stop to everything I needed, thank you ashley furniture for the experience and allowing me to test the products before purchase! I will be coming back for more furniture in the future.

Had a great experience at Ashley furniture working with Adolfo. Very receptive and he helped me with everything will certainly be coming back again to do future business.

Good service

Cade was so helpful when we was there and he help us to find the right item for us.

Michelle is the best sale person. We loved the way she guide us with our furniture purchase and home decor. We love her, also Spencer and William. They were patient and nice!

Jessica was a great help when trying to find a Bed. She was super nice and made sure everything was correct.

Adolfo Gutierez was absolutely amazing and so helpful! Found exactly what we wanted! Go find Adolfo!🤩

I just bought a dining table at Ashley's Store. The manager went above and beyond. The set of bar stools are excellent. Most of all, my wife is happy with the purchase

Ralph and Bella were amazing! My fiance and I went in looking to order a specific sectional as well as a new mattress. They were very informative about all the different kinds of mattresses and helped us test a few out and find one in our budget. When we had everything all ready they walked us through all the financing options to help us find the one that worked best for us and helped us to get the best prices. Definitely a great first time buying experience at Ashley!

Adolfo was great!

Adolfo Gutierrez has the best customer service he went above and beyond to help me with my dining room. He is such a kind person and it was a pleasure to shop at Ashley's in long beach today! A big Thank you to Store manager Charles for making me a happy camper :) I really debated between coming to the store and buying online and the experience was worth the drive !

Beautiful furniture and friendly helpful employees

Eloise was very helpful and understood what we were looking for. She answered all of our questions.

Great customer service by Isaac

After experiencing major difficulties with the warranty department and the repairs to our couch, I sought out my local Ashlee store. William And Jessica made everything right. Super impressed how things were handled. I will be shopping Ashley again for sure!

Went into Ashley today to get a love seat and bought a sofa as well! Our salesman, Raouf, was super nice and very helpful! I couldn't have asked for a better experience!

Adolfo was very attentive and nice, I appreciate all your help.

Isaac did really well with helping us get in the store and purchase our couch super fast and easy.

(Translated by Google) Perfect (Original) Perfecta

Thank you Adolfo Gutierrez for the easy purchase. I had a great experience and the pricing was appreciated. You have great customer service and provide great hospitality. I will definitely return.

Out of all the furniture stores we visited, this one had the most affordable options. And our couch is super comfy!

Very helpful!! Made purchasing easy and not pushy. Highly recommend for a great experience.

Adolfo is a good salesman, I appreciate his service

Excellent service

Eloise was phenomenal and really worked with us to figure out a set up in our price range. Absolutely happy with the whole process.

Good experience here at Ashley. I usually come here to buy furniture but communication with Issaic was clear and he was actually trying to help me find something I wanted.

Great customer service

April and Spencer were great as well as the store manager in West Jordan were great!

(Translated by Google) Very good place and service, Adolfo took care of me and my family and is very friendly, above all very nice! (Original) Muy buen lugar y servicio, Adolfo nos atendió a mi y ami familia y es muy hamable sobre todo muy agradable!’n

Adolfo from Long Beach Ashley was amazingly helpful and made our experience great

Very helpful, Isaac kept us informed with different promotions we could take advantage of and the rest of the staff was helpful with making decisions on how we wanted to lay out the sofas into the rooms they would be going into.

Easy to work with and willing to help. We drive a bit to get here but it was worth the drive.

Our sales rep Adolfo was super helpful. He showed us the different quality in cabinets and was very patient.

Isaac and Raul were great to work with. They actually seemed to care about the customer rather than squeezing every dime out of me like some stores. I highly recommend

we walked in and Gary workman was helpful, friendly, and very knowledgeable of everything we asked! he gave us many options and was sooo nice ! didnt push us or rush us and gave us time decide! (we got some barstools and looked at coffee tables) highly recommend coming here to work with gary on gettin new furniture!

Isaac Sanchez was so knowledgeable and helpful. We thought we were going to have to go from store to store looking. We found what we were looking for at our first stop.

The wonderful Bella greeted me with an award winning smile and knew exactly what I wanted and helped me every step of the way. 10 out of 10 make sure to visit Bella!

Adolfo was great! He made sure we knew everything about our couch and explained everything with detail. He was super helpful and friendly!

Michelle was very friendly and a super sales person. Will highly recommend to family and friends.

Isaac was very helpful and willing to help. He was awesome!

Bella and Isaac were amazing, poor Bella changed our order a number if times before deliver and helped us with our color to match what we had before. Always remember once delivered you cant change your mind. Bella thank you for your patience and great eye in design. Isaac had the piggyback and finalized us purchasing the rest of our amazing bedroom set.

Jessica was amazing. Everyone was very helpful

Excellent customer service.Adolfo did a great job.

Great attendance and good furniture in the same place.

(Translated by Google) Adolfo welcomed us very friendly and attentive. His service is worth remembering. (Original) Adolfo nos recibió muy amable y atento. Su servicio es digno de recordarse.

Thank you Eloise for assisting us with our new couch and loveseat ! Excellent quality service and great job!

Deya is awesome to work with!!

Very good. April was very helpful thank you.

Isaac did amazing. Was very helpful and good customer service

Isaac R, was fantastic. Knowledgeable, friendly, efficient and had a great no pressure helpful approach.

The beast costumer service! Isaac and Raouf.

Isaac was a big help at the jordan landing store!!! Got right to the point and got me what I wanted quick!

April was really nice. She had a calming voice and let us try out some mattress. It was nice.

April did such a fantastic job. she had me and my sister try out the mattresses and do a comfort test. she’s very welcoming and inviting. we loved having her !!!! I recommend April to anyone

Issac provide me with an Amazing customer service! Easy to work with very friendly and knowledgeable! Thanks Issac!

Adolfo was very nice and super helpful!

Kudos to Michelle Colgan. A well versed Ashley store employee who goes above and beyond to ensure her customers get exactly what they need. Thanks Michelle 😊 Connie and Larry

Ashly West Jordan is the worst store The manager is bad man They are starting robbery from the costumer Don bay any thing from them

Spencer and Eloise were amazing! They helped us find the perfect sofa for us! Couldn’t have asked for better!!

Isacc was very helpful attended us as soon as we walked in and answered every one of our questions 5 star service

Isaac was very helpful and patient. I got a great deal on a nice dresser! Highly recommended. Isaac and Spencer helped me get the furniture in my car and we’re very patient and understanding. They made sure I had a great experience.

Isaac was great!

Went to the location in Jordan landing had the worst experience with the sales lady i was looking to purchase a new king size bed and an adjustable base as I am looking at matrices she is telling me what one her and her husband have and how they like it and her dogs she has worked there for 2 years and could not tell me anything about the product or pricing she had to get the manager to help her if after two years she doesn't know the product she needs a different job I have more knowledge about the products there than her needless to say I went somewhere else they lost about $8000.00 because of her I will never go there again I went to mattress Frim and was very happy the 19 year old guy there knew everything about the products in the store I will tell everyone to go to mattress Frim not Ashley furniture the lady was in her 50's and is working in the wrong place if after 2 years you don't know the product you are selling get out of sales it's not for you sorry.

Isaac helped us choose our couches for our new home. He listened to our worries about our dogs and helped us find our perfect couches for our needs.

Isaac answered our questions and didn’t push for a quick sale. He gave us time to browse and feel comfortable with our purchase today. We even came out with more than we anticipated!

Isaac Michelle maintains a profesional work ethics and quickly helped me find what I was looking for. Recommended

Isaac great help very accommodating

I just purchased a loveseat and Isaac helped me out. He was really great and knows the products well.

Isaac was very helpful. Thank you!

Isaac great seller

Had a very great experience with Eloise Galloway, had the patience with us and gave us exactly what we wanted. Will definitely shop again with them.

Great people

Eloise was absolutely amazing. We were about to find the perfect mattress!

Isaac was great with helping us pick out a sofa sleeper!

Gary helped us choose the best couch to meet our needs and it was at a great price. We will shop here again.

We had a wonderful experience with Isaac and Raouf today! They were both super knowledgeable about the products we were interested in as well as financing. We weren't pressured into buying which was nice. We honestly felt like we were in the best hands from start to finish. Probably one of the best sales experiences I have had in a long time. I will definitely check them out first before going elsewhere. Very happy with the experience!

Eloise was amazing and helped us get our new couch

We purchased a couple of beds and Vartan had great suggestions. The first was delivered right before the holidays and all of the equipment didn’t arrive. Warehouse manager stated that it might be a couple weeks before everything came in (they had already removed the existing bed). We escalated to Vartan and even though it was late before a holiday he got it resolved. We really like the bed that he recommended and really appreciate his support in getting the issue resolved. The second purchase was delivered at a different location and it was a great experience. On time, great communication and great delivery team.

Bella was amazing! Helped me get a great bedroom set! Super happy!

Isaac S. was awesome! Shopped around and ultimately came back because of his energy and sincerely wanting to help

Eloise and Spencer were very kind and work a fair deal for my mom.

Isaac was extremely helpful with everything I needed! He showed me samples in all of my price ranges and made sure I was happy with my purchase.

Isaac was very helpful, answering all my questions. I can tell he enjoys his job and accommodating the customer!

Isaac at the Jordan landing store was great to work with. Very patient with me and informative. Thanks for all you help

Isaac and Spencer really pushed themselves to help me find something I'd like. I wasn't able to find what I wanted but they went above and beyond to help me out.

The customer service at the Ashley Furniture store in West Jordan was great! So, this review is not for them, it is for everything else that happened afterwards. There is a serious disconnect between all the departments - & after spending over $7k on furniture, it's like they don’t care to make sure the customer is still satisfied. They have your money - so why try to make sure the rest afterwards is taken care of? God forbid anything on your furniture is broken or is missing a piece & the delivery people can’t complete putting the furniture together… Our bedroom set was delivered on time, but the delivery guys couldn’t put our bed frame together because the frame came with 4 left-facing brackets. Now, the delivery guy tried telling my wife this, but she had a hard time understanding his English, so he put a lady on the phone who explained a bit more clearly that they couldn’t put the bed together because a part was broken, & they needed to send a tech out to fix it. She said it would take 24 - 48hrs to get a technician, and we figured that wasn’t so bad. They left the bed frame pieces in the garage and left. But really, what she meant was it would take up to 2 days to BOOK a technician, & it took 9 days for a technician to come see us. So we were sleeping on the mattress on the floor waiting for over a week & when the technician came he was confused because his notes said that the bed was just broken, but no other info. He told my wife that the delivery people should have asked Ashley to order the 2 right-facing brackets so that he could replace the brackets, but he didn’t have the brackets himself. He also said he would need another person with him to help him put the bed together. When my wife asked how soon we could get things together, he said the parts needed to be ordered which could take 7 - 10 days, & THEN a technician could be booked once the brackets were delivered. The brackets got ordered & I received an email with the delivery date of the brackets & that a tech was booked but it didn’t say the DATE the tech was booked. So my wife called & asked when the tech was booked for. They said Dec19th. My wife asked if they would have TWO people come to help put the bed together, & the agent said she would put that on the notes. Day of Dec 19th comes - we don’t get a call from a tech and it’s hitting noon (the tech is supposed to call when they are on their way), so my wife calls to make sure a tech is still booked. The agent says “Yes”, & that they will call when they are close to arriving. My wife asked AGAIN if two techs are coming to put the bed together, & the agent said “okay, let me add that to the notes”, which tells us that it wasn’t already in the notes?? Dec 19th comes & goes, and we don’t get a call from a tech. I call on Dec 20th, & I’m told that the booking for a technician was canceled because we “changed the order” by asking for 2 techs. They give me the # for the warehouse (presumably where the techs come from) & tell me to call and see if they can help. I called 3 times & no answer. My wife called & she gets a lady on the phone and she has to explain everything to her. She tells my wife that the warehouse doesn’t handle the booking for the techs, but that they come through the Ashley Furniture store that we bought from. She calls the store & the lady says the store will call my wife soon to re-book a tech. The store calls her 5 minutes later & says that they will try to get techs out by the end of day. A day goes by & we don’t hear a peep, so she called the store & they said they’d call back after looking into it. She doesn’t get a call back, so she called again, & she gets someone else & is put on hold. She comes back & says that the tech dept got the email and they will call us. Christmas morning rolls around & we hadn’t heard from Ashley, SO we put the bed together ourselves. Guess when we FINALLY got a call from Ashely saying a technician was booked - Jan 2nd, 2024! Ridiculous...We explained we waited too long and put the bed together ourselves and to cancel the order.

Isaac was great to work with and set me up with everything I needed.

Eloise, was so sweet and laid back to help us out finding something for our room. The rest of the guys were pretty awesome and everyone was very friendly and laid back

Isaac was helpful and straightforward!

Michel was super. She was not only knowledgeable but friendly and answered all of my questions and concerns. Promote her.

Great Store!!

Eloise was a joy to work with. Highly recommend - we love the couch as well!

They have a 1 star review on the BBB website. I’d like to speak to a corporate representative over the Jordan landing store in regards to dubious activities and ineptitude of management.

We visited the story and Eloise was very helpful and kind. We then ordered our furniture over the phone and that was quick and easy.

Isaac was very helpful and went above and beyond to help us find our bedroom set. Highly recommend asking for him when shopping Ashley Furniture.

Friendly and personable!

Isaac was super helpful! He got us in and out and helped us find exactly what we were looking for.

Isaac was great! Quick & efficient with great service!

Outstanding customer service

Isaac made things super quick and super painless for us. In, out and got what we needed with delivery and protection to boot.

Isaac Isaac was professional and very helpful. Try to give us the best price.

Very helpful and friendly service. We are so excited about our new couch and Eloise was very patient and knowledgeable while we were making a decision of which couch to buy.

Isaac is a very good salesman and has excellent service.

Loved this place, not crowded, no pressure, couldn't beat the prices, quick delivery and setup.

I was helped by Isaac, he did a fantastic job and explained everything clearly and i found a perfect dining set and a very good price. Thank you Isaac I will be back soon!

Wonderful customer care. We didn't end up buying a sofa, but the personalities of the staff members made our experience a memorable and fun one

Our first experience buying from Ashley Furniture. Isaac was great! No pressure sales, let us walk around at our leisure and was very friendly and helpful. Will be back again!

If you ever need help, Isaac is your man. This guy is very knowledgeable and friendly.

Very good attendance

Isaac was a chill dude and made the process real simple to get a new bed set.

(Translated by Google) Isaac is a very good person, he treated us very kindly and helped us with everything during our purchase, I would highly recommend him. (Original) Isaac es muy buena persona nos atendió con mucha amabilidad y nos ayudó en todo durante nuestra compra , lo recomendaría altamente .

Isaac was awesome! Lots of good info, and very welcoming. Great experience! 10/10

Spencer was awesome. Good guy. Good beard. Needs hair on top of head. Knew standard height of couches. Sold us a perfectly decent auto-man for our little feetsies.

Isaac helped us reach all our needs thank you so much for the patience

Issac Sanchez helped with our purchase. Very knowledgeable and helpful. Will recommend him to family and friends. Very nice experience. We came back and bought a Dining Room set. As before Issac helped, answered all our questions. Great experience. Recommend him if you looking for anything.

Isaac was our helper he was so nice and patient, he didn’t hound us like some salesman, but he answered all our question, he is very knowledgeable and helpful, this is how customer service should be done and Ashley furniture is lucky to have him as a associate.

Isaac was amazing

Isaac was great, available but not pushy. Good experience, will update if anything changes with picking up the products.

Isaac was very helpful and easy to work with.

Bella was amazing!

We love the amazing customer service that Isaac gave us. Thank you so much for making it easier.

Don't even waste your time there.

We got great service and excellent help from Isaac, thanks!

Isaac helped me pick a rocking chair recliner for my nursery and he was super patient. He gave us plenty of space and time to figure out what would be the best fit for us. He came back periodically to check on us and answer any questions we had! Great service!!

Isaac was very helpful and we found what we needed! Thankyou for all your help!

Isaac was really nice and he answered all my questions. Nice smile:) Thank you!

Great service by Isaac. He’s very detailed. Answered all my questions. Made sure I was getting a great deal. I would definitely come back.

Isaac was very helpful

(Translated by Google) Excellent attention for Isaac. 💯 (Original) Excelent atención for Isaac. 💯

Staff was great. They definitely helped to find exactly what I was looking for, I made my purchase that same day. The sales representative that helped me was Isaac. He was just great!!

Isaac gave me excellent attention when choosing my furniture. I highly recommend him.

I paid for a sofa with a credit card. 1 week before the sofa was scheduled to be delivered. I called up ashley furniture and canceled the order. They told me over the phone. It would take about ten days for the credit card to be refunded. Ten days went by with no refund. I called them and they had no knowledge of the refund being started. I lost confidence. They would be able to refund my money. So I had to go through my credit union to get my credit card refunded the money, (2 months later)

We went in to check out something we saw online. Isaac did a great job helping us see the options and purchase the bed and nightstand for our guest bedroom.

Great service! Isaac was very helpful.

Isaac was amazing! Helped with everything & anything I was interested. Very patient as well.

Isaac - Awesome service! Great help.

Isaac was wonderful and so helpful to make my experience at Ashley’s great. Very kind and accommodating

Isaac was very attentive and assisting us as needed as he was also busy with others. He was able help us with even getting a good discount.

Ms Eloise Galloway, was very helpful, sweet, and polite. We told her what we needed and she gave us options. Not pushy, just listened to us. Thank you.

Isaac was amazing. Isaac was really attentive and helping us and answering any questions we had.

Isaac was a great help today while we were in search of an entertainment center! He made the process simple and fast. Thank you Isaac!

Isaac was awesome. So appreciated his willingness to help us!!

Isaac was very helpful and made the process easy!

Isaac helped us look for 2 nightstands for Christmas. He was kind and helped us find what we needed. He also gave us space so we could look and no feel pressured to buy anything.

Talk about the best shopping experience ever! Conner, Michelle and Shelly are so helpful, patient and willing to give suggestions, along with answering all my crazy questions! Furniture shopping is usually so stressful for me, but today it was a total blast!

Michelle and Connor were great!! So much help and information.

Isaac was great!

Issac Sanchez was so patient, friendly, helpful and professional. I love my new dining set and sectional I just hate that I have to wait longer for my sectional couch due to it wasn't anymore delivery time available but Issac reassure me I get in by next week. Thank you so much.

Isaac was very helpful, professional and nice. We were able to get what we needed and approval was quick and easy.

Isaac was Very invormative and nice explained all to the last detail

Isaac showed great customer service, was very accommodating.

(Translated by Google) Very good attention from Eloise. I liked the purchase. I was satisfied and found what I was looking for. (Original) Muy Buena atencion de eloise me gustó la compra quede satisfecho y encontré lo que buscaba

Bella was very friendly and was extremely helpful and patient with us ho humming about what couch we wanted. 😂 We loved how she would give us time to talk and look and decide on our own but was right close by for any questions we had! We would definitely recommend shopping at Ashley’s!

Isaac helped me out and was super helpful Would highly recommend!!

Great price - extremely happy with the couch!!! Getting it in the time frame I needed!! Customer service A1 product knowledge was the best part in finding the perfect sleeper sofa.. ask for Michelle- or Conner.

Michelle colgan was amazing..moved into a new place old furniture wouldn't fit ..Michelle helped us find furniture we love and a entertainment center...she is great..Conner was a big help to ..no more stress.. Thank you guys....

Issac was great help, very friendly! First time being at Ashly’s great quality and reasonable prices!

Shopping at Ashley today was so easy and a great experience. Isaac was helpful without being overbearing. He was patient as I went back and forth on making my decision and answered all of my questions. I'd definitely shop at Ashley in the future for my furniture needs.

Isaac did an absolute fabulous job of getting me taken care of. He friendly and informative, but not pushy. Best salesman I have had in a very long time!

Isaac was quick and great to work with!

Got help from Isaac and was able to get everything I needed.

Isaac was legit. He was very cordial and helpfull. I would definitely reccomend seeing him.

Isaac did an exceptional job helping me order the right couch for me.

Isaac was a total stud nose, the products inside and out and all the details and knows how to get stuff to you when you want to have stuff for you and a specific amount of time I would definitely recommend that you go see Isaac when you go to Ashley furniture in Jordan Landing

Sarah she is amazing customer sale she is super great person and we have the best option for our family 5/5 Recommend

Isaac was awesome to work with. No pressure and he found exactly what we wanted. Promote this man!

Issac Sanchez was super helpful we came in knowing what we wanted and he was quick and efficient!

Isaac Sanchez was very helpful in helping get a king bed frame ordered and got us in and out!

Good furniture, fair prices, great salesperson. We were looking for a specific bedroom set which we found here. The saleswoman Michelle was great and showed us all the available options and what she didn't know she found out. Most of the items there were at a good price.

Isaac was great! He was one of the only employees willing to help us on a night that didn’t seem to have many employees! He was knowledgeable and got us in and out super quick! Would highly recommend Isaac!

(Translated by Google) Isaac very friendly since we entered, thank you (Original) Isaac muy amable desde que entramos gracias

Eloise was a great help! She made our experience at Ashley’s more enjoyable.

Isaac was very helpful in finding me the right furniture I needed for my new apartment. He listened to my needs and concerns and found what was right for me. He wasn’t pushy at all and allowed me to lead the process while he offered his guidance and answered any questions I had. 10/10 experience!

Cortland was very nice and helpful our whole experience in the store! We walked out with a sofa and loveseat we LOVED!

Cortland is so amazing! He was kind and understanding. He did not push sales. He was very helpful. I look forward to working with him again.

Michelle Colgan was AMAZING!! She was so helpful so kind I loved her! I highly recommend going here and asking for her to help you! I will come back anytime I need anything and will ask for her!

Issac had great customer service, we came in to get a couch he made it simple and easy. Also got us a protectant at a great price.

Sarah is the most awesome ever!

Cort was very helpful and polite. He searched up information about the products I was looking at and helped answered my questions about buying furniture for one of the first times.

Worst costumer service ever. I have been on hold with a store representative for over 50 min he hasn't check on me to give me an update. I feel he just want to keep me like that so I hang up the phone. I keep receiving emails saying my order need to be rescheduled for delivery but they don't what is missing. Is not worth it to drive 50 min to talk to someone at the store because they never have an answer. I wish I can cancel the entire order and go somewhere else. My sales rep, Eloise gave me her business card but never answer, same with both managers Conner and William, at least this is a furniture store where customer service and communication and important but I can't see them working anywhere else where customers service is actually Great and require.

Our experience dealing with the staff at Ashley Furniture, (wj) Conner, Issac, Sarah and Gary, has made buying fun! They all took wonderful care of my family and I. I highly recommend stopping in and making your next Furniture purchase through Ashley Furniture (West Jordan) for a fun, no pressure buying experience. They will take extremely good care of you! Thanks, Conner & staff. Issac rocks!

Cortland was super helpful, gave us space to wander yet was prepared for specs on our favorite couch options! He was great to work with and even including our son in the conversation. We would definitely work with him again!

Cort was very patient and not pushy in helping us find a set of recliners

Isaac Sanchez was very helpful with options meeting my needs, budget and taste. Overall, good experience.

Gary Workman at the West Jordan store is phenomenal! We love our new couch and bedroom set. Highly recommended

Isaac and Connor and the sweet girl at the desk were absolutely amazing and helped me so much and did so much for me and their adittudes were absolutely amazing. I'm so thankful you guys are amazing everytime I come in.

Issac was extremely helpful and accommodating during our entire shopping experience! He’s kind and readily available to help! 10/10

Michelle assisted me and she was too cool 🤪👌

Michell was great , soon as I walked in she was very helpful, gave me space I needed to make a decision.. she was kind , relatable and respectful. We live this store and definitely will be back for more , the prices and quality is unmatched

Cory was extremely helpful and very knowledgeable of the products in the store. Because of him I got my living room set and my kitchen table set. Thanks Cort!!!

Isaac was super helpful! Lots of great options.

Bella was great to work with. Great store.

I had a great experience here working with Raouf, their Manager, as well as Court and Sarah. They all were very helpful in helping me find all the furniture that I needed and I highly recommend seeing them!

Isaac was really good and fast! Thank you

Michelle was so kind and helpful! We found the perfect dining room set for our home and she helped us every step of the way.

Isaac was was great, really helpful in meeting my specific needs.

It was very pleasant, We felt invited to come back

Court was so helpful! He even brought out some artwork for me. 👍10/10

Isaac Sanchez was very nice the whole time we were in the store. He answered all of our questions. He is was funny while we talked to him.

I had an amazing customer experience at this store. Cort made it so easy to find exactly what we were looking for and was an honest and genuine salesman that knew his stuff! Great prices and great quality!

My husband and I went to Ashley’s today and we were able to find the perfect mattress thanks to Eloise G. She was super kind and helpful! 💛

Isaac was amazing. He was extremely knowledgeable about everything he listened to the issues we were having when trying to order online. We walk out of the store happen that we were well taken care of. Thanks Isaac!

Isaac was great! Had a lot of patience and I appreciate that!

Gary Workman was awesome and great to work with. He was very helpful in helping pick a bedroom set.

Michelle was absolutely the best salesperson I've ever met. She knew exactly what I was looking for each time I went into the store! Amazing customer service 😄😄

Michelle has a very welcoming and professional service, She made me feel comfortable with no pressure and made my shopping enjoyable and rewarding. Also very knowledgeable. Thank you your awesome!!!

Love the sales team they were extremely friendly and the manager is on point very open to talk to you and work out what you need. Highly recommend visiting the store.

As soon as we stepped in through the doors we were greeted by Jim / Court and felt incredibly welcomed, had been shopping looking for couches to a few stores and found exactly what we were looking for. He led us exactly to what we had in mind. Thanks Jim!

Isaac was so helpful and patient with explaining everything to us, super friendly and kind!

I walked in the door and was instantly met with a kind smile and a warm hello! Michelle was wonderful! She really cared for us and quickly found out our needs and did everything she could to meet them!

Gary Workman was amazing! He helped me and my wife find exactly what we wanted and helped us find the best deal to get it

Michelle was great at helping me get the right chair for my mom. Thanks a bunch.

Raouf and Sarah were an absolute delight! My fiancé and I were anxious first time furniture buyers. They were extremely kind and made the process effortless. They also were able to give us some killer deals! We will definitely be returning. :)

Worked with Sarah and Raouf, fantastic to work with. Got a ton of value.

Thanks Marie on my purchase of my dresser. The clearance center also has great finds

Came into Ashley 6 weeks ago and had a fabulous experience with Isaac. Went to other stores and ultimately came back to work with Isaac. While there his coworker Raouf hooked us up with a great deal. They were both professional, friendly, informational and knowledgeable! They will definitely have my business in the future with both these gentlemen!

Isaac was helpful in finding us a great dog friendly couch.

Our Experience here today was spectacular, Michelle did a fantastic job helping us out today. She was a very personable person, you have amazing customer service skills. Also Ralph with being able to get us the best discounted prices and both having our best interest in mind. We appreciate you guys. DEFINITELY SHOP ASHLEY HOME STORE IN WEST JORDAN, YOU WILL NOT BE DISAPPOINTED

Very good experience with Isaac very helpful thank you.

Eloise Galloway did an awesome job helping us find the perfect match for our living room set. We shared with her our hopes, and she shared her professional opinion which we really appreciated. Thank you.

Isaac was very helpful today and helped me get the best mattress I needed. Great attitude and awesome customer service. Definitely I’m coming back to this store again

Fast friendly

We came to Ashley looking for a sectional and were helped out by multiple awesome employees! We especially appreciated Isaac explaining all the options to us and walking us through everything easily.

Bella was very helpful helping me and my family find a couch for our new home. She is very kind and helpful and made me and family feel great shopping. I highly recommend Bella if you ever need any help purchasing furniture.

Sarah and Conner were super helpful and really friendly! Definitely will be back for future purchases.

My husband and I went to a couple other stores. We did not have any good feelings about the stores and some red flags. We came to Ashley's and it was more comfortable, no pressure, no scams and the staff was very helpful. Thanks Michelle Colgan for your help and suggestions. 😊

Eloise and Connor were amazing we have been looking for furniture for a month and finally got it all done at this location. they have the best customer service and no hassle pricing and delivery fee we ordered 6k of furniture and they are delivering to park city for way less then the competition

Super comfy chair, fabric seems indestructible. Very reasonable price. Isaac was very helpful! The protection plan is well worth it.

Isaac was very very helpful and informative. I was able to contact him day or night, even on his days off. Definitely went the extra mile and then some. Will refer and return in the future. Thank you Isaac and Ashley furniture team at West Jordan store.

Robert was super helpful with finding us a good sectional that fit our needs!

Gary and Raouf were incredible! They helped us find a new bed and made sure it all worked out the way we needed it!! I highly recommend Ashley Furniture in West Jordan!

Eloise was so helpful and great to work with. We will go back again and ask for her specifically.

Eloise was great, definitely recommend this place!

worked with sarah and connor they were terrific helped with everything we needed

I love the service and Eloise Galloway really helped me get what I wanted

Michelle was a great help and made sure we got the perfect couch and coffee tables!

The attention was excelente thanks Eloise

Cort greeted us right when we walked in and he was very welcoming and funny. He was super helpful with all our questions and didn’t pressure us at all even though we took a while to decide what we liked. Great experience and a great deal! Thank you Cort!

I worked with Eloise. I left with the Loveseat of my dreams. She was so patient with my indecisiveness. It took 3 visits and endless questions. But, never once did she make me feel pressured or rushed. I’ve bought a couch at a competitor with tremendous regret. After my experience with Ashley and more so Eloise I wouldn’t suggest wasting time anywhere else.

Isaac Sanchez did awesome for us. Good advice and service.

Great experience. Koren was excellent today and would recommend to anyone. Thanks!

Our experience at Ashley’s was amazing. Michelle was fantastic and so helpful. She didn’t push for us to purchase one thing or another and allowed us to comfortably make our own decision while remaining a great helping hand. I highly recommend coming here and asking for Michelle to help you out!

Isaac was very professional and helpful!!!

Koren was super helpful and patient while we were looking for a new couch!

The sales representative Isaac was great to work with. He gave us a awesome deal on the couch we wanted. He was patient with our toddlers running around. Also quick to answer any questions we came up with.

Michelle was very professional and helpful. I got everything I needed without any stress.

Eloise was extremely helpful.

Isaac great customer service had me in and out of the store quickly and bought what I needed and very happy about it. Thanks, Isaac.

Isaac and Conner provided a wonderful and knowledgeable experience. Thanks guys!

We found the perfect recliner for my mom. It meets all her needs, and wasn't brown! Lol! However, the "greeters (?)" were incredibly over-friendly (there is such a thing), and fake. It felt uncomfortable talking with them. The woman who did sell us the chair (I can't remember her name, but it's a character in a Disney movie), was nice and knowledgeable.

Great help. From Sarah and raof

Isaac was fantastic to work with. He worked with us as we went from one thing to another and didn’t pressure us to choose. When we decided to wait until the next day to make a decision, Isaac was understanding. Thank you Isaac for all the time you spent with us.

Michelle was so awesome! She helped us find exactly what we were looking for. Their prices are amazing. Definitely only buying furniture here again.

Great service, friendly & informative! Thank you Michelle, you rock!

We went into Ashley Furniture for the first time today and I have to say I wasn’t disappointed!! (We’ve unfortunately been shopping at another furniture chain I won’t name for years and constantly buying overpriced garbage!) Today we meet Koren who was amazing! She demonstrated and showed us the quality and durability of Ashley’s couches. We didn’t plan on actually buying today but ended up buying the entire set plus some extras. We are so happy with the Price and Customer service we received. I highly recommend going to Jordan Landing to see Koren for all your furniture needs. Ashley Give that girl a raise!

Raouf and his team made sure we had an amazing shopping experience!! 10 out of 10

Joseph and I had an amazing experience at Ashley's Furniture. Sarah helped us and she was so fun and very professional! Thanks Sarah.

Michelle was very helpful with finding what we needed for our new apartment. She was very informative and we felt confident in our buy. Thank you!

Koren is an exceptional salesperson! Very knowledgeable about the stores products, she is warm and engaging.

Isaac was great to work with , will be coming back.

Michelle is super sweet & helpful She helped me get the best deal possible

Isaac greeted me at the door. He is very professional and personable. I really appreciate his honesty and help

Eloise was so kind to my family and I. She showed us some chairs and we are definitely going to purchase more with her in the future.

(Translated by Google) Isaac Very happy with the treatment and the space they gave us to choose what we were looking for, thanks (Original) Isaac Muy contento por el trato y el espacio que nos dieron para elegir lo que buscábamos gracias

We were greeted by Sarah when we walked in. She kept checking on us to make sure we were doing good and finding what we needed. She and William were extremely helpful! Great quality furniture and great workers!

Isaac was very helpful & attentive but also gave us the space we needed to make our decision.

The best deals in Utah Eloise was able to work with our budget and we got what we wanted . Rauf the manager it was pretty cool throwing an extra discount

This location is great! The people were very nice. Sarah and Ralph were a big help in answering all our questions and Sara was very sweet to work with in making our choices. Thanks!

Sarah was amazing! She was so friendly and patiently helped us pick out the table and chairs we wanted. She answered all our questions and made our purchase as easy as it could be! I would definitely recommend asking for Sarah when you visit this store!

Cort Bailey was extremely helpful to us while shopping for a new mattress! He made sure we got what we needed and helped us to get the best deals possible.

I was greeted right when I walked in by Cort. I knew exactly what I was l looking for and this gracious gentlemen took me straight to the back of the store to look at the stunning Darcy couch I'd been eyeing online for weeks. He told me about a special pop up deal for today only! I was excited. He passed me off to a very capable Sarah who was so charismatic and sweet. We talked numbers and she made sure I knew delivery could happen on my day off. I asked about coffee tables and rugs and she took me around the store and there were many good choices. I'm extremely happy with the selections and Sarah was so very helpful and so excited for me and my new apartment. She came across very genuine. One of the best sales people I've encountered. Then there was William he helped get the check out completed and also rolled up the rug and brought it out to my car. This young man is very professional. I can't say enough good things about the west Jordan Ashley furniture staff. Give them all a raise.

I was assisted by Isaac and he was extremely helpful and had great customer service! If you go to Ashley's in West Jordan location, don't hesitate to ask for his assistance, he was great!

Isaac awesome and worked well with us. I'll send people his way for sure

Isaac was fantastic. At no point did I feel rushed. He was very professional, and pleasant to talk with. He was quite knowledgeable but if I presented him with a question that he wasn’t 100% sure on how to respond, he did not hesitate to reach out to his superior to ensure that he was providing me with correct information. I’m excited to receive my new recliner and I’ve no doubts I will enjoy my new purchase just as much, if not more than my last Ashley Furniture purchase. Thank you so much!😊

Isaac was fantastic! He was very knowledgeable, kind, and a joy to talk to. I would highly recommend coming to this location and talking to Isaac, thank you so much!

Sarah was great and very helpful.

Isaac was so helpful! He gave us a lot of information and did everything patiently. Also, he realllllly helped us save money. Thank you, Isaac! We got the living room of our dreams.

I went asley yesterday and I meet Issac . He so nice with me , he explain to me everything about the furniture . I gave him 5 star for hard work . Thank Issac

Isaac did a great job helping us pick out new bar stools.

My fiancé and I came in today to find a mattress. We left with a mattress, a base, a frame & two side tables. Connor and Sarah were both amazing & helpful and we are so grateful and excited to get our room put together

Sarah was amazing. Super sweet and showed us exactly what we were looking for. We were in and out in about 30 minutes.

Came in, got what we were looking for right away and Sarah was very helpful!

Isaac was very helpful and answered all my question. Gave me a great deal! Will definitely be returning.

Eloise was very helpful but gave us space to check out all the items we were interested in. No pressure & a good selection of furniture.

Bought a bunk bed on clearance. When I came to pick it up, the store supervisor wouldn't honor the sale. I am very disappointed.

Michelle is who helped us here and she was very nice and has great customer service! She answered all the questions we had and helped us find what we loved. 😊 definitely recommend

Love the store just wish sales people weren't so pushy its annoying having someone follow you around the store

Sara was extremely amazing and so helpful. She had Connor assist her with our mattress selection. Walked out very pleased with our purchase and will go back

(Translated by Google) Excellent offers, Sara treated us super well and with very good customer service (Original) Excelentes ofertas, Sara nos trató súper bien y con un muy buen servicio al cliente

(Translated by Google) Sarah is excellent, she gave me the best treatment of all! Always with a smile. (Original) Sarah es excelente, me dio el mejor trato de todos! Siempre con una sonrisa.

Awesome experience! Found the perfect living room setup for my townhome. Sarah and her Manager Conner (sp?) were phenomenal in their assistance. Very helpful, polite, courteous, patient with my questions and knowledgeable with their answers! One of the best purchase experiences I've had regardless of items buying! Will spend more money there in the future because of my experience with Sarah and her Team

Michelle was extremely helpful. She made shopping for a couch easy. Highly recommended.

Isaac was very helpful, friendly and a blast to interact with. Made finding the platform bed I was looking easier than expected and got it ordered for me ASAP. Will definitely return!!! Thank you guys!!!

We had an awesome experience thanks to Michelle, she was amazing to work with. Definitely coming back! Thanks Michelle C.

Isaac was great and thorough and was able to get us a $200 discount. Thank you.

Isaac nice whit costumer im.back and whit him again

We got our living room set here. We were so happy that Cort helped us out and showed us great options.

Eloise helped us find a great selection of bedroom furniture for our new place. Seemless and simple process as she helped with getting us the best deals on pricing and shipping.

Great selection, friendly salespeople.

Isaac was so great and patient while we looked around and answered all the questions we had with a smile. Our new favorite location to shop at.

Isaac was ver helpful with explaining the whole process and yje warranty of my new sofa i really appreciated his help

Isaac was super helpful at helping my husband and I find a new mattress that would be a good fit for my back issues and while I am pregnant. My husband and I have conflicting wants in a mattress so and we found a really great one for both of us.

Isaac was amazing knowledgeable very helpful even matched honored a small internet discount from ashley online we will be back!!!

Isaac was super helpful. No pressure sales and he helped me find exactly what I was after.

Best furniture buying experience! Cort Bailey gave us all the information without any pressure to buy! We love what we got!

Can I give zero stars? Between the issues with their sales person at the store with the order and their delivery person, my best option was to refuse the order, ask for a refund, and write this review. Don’t waste your time and money. You could be somebody else’s valuable customer.

Isaac and Raouf were Awesome to work with, Isaac helped us locate a Bed set that was the perfect color and size we needed, he also helped find a coffee table, end tables and many accessories. Raouf was extremely helpful explaining the warranty for our new furniture and explaining the Ashley Quailty difference then other manufacturers. My wife and I will return again. John and Julie

Eloise Galloway Was very patient and helpful

Isaac was very helpful and kind, he has a lot of patience and is knowledgeable. I recommend him to anyone who wants a relaxed and positive experience at a furniture store. He never pressures you either, which is a breathe of fresh air.

I had to purchase several pieces of furniture including 2 mattresses, a sofa, and several bar chairs and counter height chairs. Connor and Bella both helped us and were phenomenal!! They are both very knowledgeable and helped me with all of my questions. They also really seemed to care about the actual reasons why I needed to purchase new furniture in order to fit my current needs. Both are excellent sales people! I left very happy and it didn't take long to get all I needed as they were on top of it right away. Delivery was only two days later and was great as well! I am definitely going back to purchase more furniture soon!

Where should I start? Excellent service and even better people. Saleswoman Bella, explained everything, she answered all the questions I had asked. Will be back for sure.

My salesman was awesome but this store and it's return policy are a joke!!!! A complete joke!!!! ZERO lack of any sense of customer service whatsoever. Buyer beware...Ashley will take your money but they are the least customer experience focused company I have ever dealt with. I have never dealt with a store who's policies and complete disregard for customer satisfaction is appalling and I plan to let everyone know about it. Please do not buy from here unless you read the fine print regarding their one sided return policy.

Great customer service from Antonio, easy to work with no Pressure. Great job Antonio I well be shopping again here in the future.

(Translated by Google) We are very satisfied with Eloise for her kindness and attention. (Original) Estamos muy satisfechos con Eloise por su amabilidad y atencion.

Hassan was so helpful. Helped me find exactly what I needed.

(Translated by Google) Isaac is the best representative of Ashley, thank you for your first class care. Congratulations (Original) Isaac es el mejor representante de Ashley, gracias por su atención de primera clase. Felicitaciones

Hassan was great help he helped us find ever we needed

(Translated by Google) Very good attention and service from Antonio helped us and guided us in the selection of our furniture (Original) Muy buena Atencion y servicio de Antonio nos ayudó y orientó en la selección de nuestros muebles

Enjoyable shopping, nobody tried to get a sale by annoying approaching tactics it was just pleasant

Hassan was great to work with. He took us around the store and showed us several options that would work for us and stayed even after the store closed to make sure we were taken care of.

Cort did an awesome job with helping us today! We got in and out with what we needed!

(Translated by Google) Many thanks to friends Ralph and Bella for their kind attention, it has been an excellent opportunity to meet them. They are very good people, very attentive and patient with customers! I recommend them 100%, they will help you choose your best option. Thanks friends (Original) Muchas gracias a los amigos Ralph y Bella por su grata atención ha sido una excelente oportunidad poder conocerlos. Son muy buenas personas, Muy atentos y pacientes con los clientes! Los recomiendo 100% te ayudaran a elegir tu mejor opción. Gracias amigos

Gary is awesome! Low key, no pressure, and friendly. I'll ask for him again. Thank you!

Hassan was really nice and help get what we wanted it. Thank you for having good employees like Hassan.

We were helped by Eloise. She helped us find exactly what we were looking for and was very patient.

Gary was a great salesman and took great care of us!

Hassan, he did an amazing job. He was super patient with us and answered all of our questions we had about our new sectional and dinning room table. Highly recommend him!

Had a really great experience at Ashley store with Antonio he helped us a lot and got a great deal. If you end up going ask for him.

Isaac was great !

Hassan was amazing!! So knowledgable and friendly. I felt like I was shopping with my friend. I loved my experience and highly recommend Ashley Furniture and Hassan!!

Eloise was amazing and very patient. She Definitely helped me decide which bed set to get. Definitely satisfied with Ashley’s customer service

Hassan did a good job with helping us out find our couch. i highly recommend him as a salesman.

Hassan was very friendly and helpful. Made shopping a pleasure.

Hassan was very friendly and we love to shop here and I highly recommend this Hassan

Hassan he did really good job and help us a lots to get the right mattress and also highly recommended Hassan

Hassan thank you for your help!!! You’re awesome!

Hassan welcomed us into the store with great service, helped us find the couch we loved!

HORRIBLE customer service and wrong parts sent that I am still waiting for a month later!! The instructions were wrong on one part causing me to leave holes to correct it and all the drawers had wrong parts included. I called to have them replace the wrong parts and everything has taken absolutely forever and I'm still waiting on the parts almost a month later!! The customer service AND even the store managers are incompetent and won't help me to resolve anything! Horrible horrible customer service, don't buy.

Hassan was freaking awesome! He helped us find the most beautiful outdoor set and we’ll definitely be back for more.

Hassan did an excellent job, we were very happy for his job knowledge, we like him to help us next purchase soon, great personality and very positive and friendly.

Hassan was super helpful and very patient! He made the whole process easy and made us laugh the entire time!

Hassan was the best, definitely recommend coming down, well worth your time & money

Hassan was a great sales man he help us a lot when we tried to decided what will be the best couch and dinning table highly recommended

Hassan is the best! He helped me to choose the right sectional for my family. Very happy.

Hassan was AMAZING!!!! He was wonderful with helping me find the perfect furniture for my new home. It was like shopping with a best friend instead of a sales person. Go see him for all for all your furniture needs! Thank you Hassan 😊

Isaac was very helpful, patient, and knowledgeable!

Hassan is a very professional salesman. We are delighted by his service. We highly recommend Hassan.

Isaac was very kind, patient and was extremely helpful. He would answer all questions, check up on us and would find out things he didn't know right then and there. Over all a great trip to Ashleys!

Rama is amazing, she was very professional, helping my daughter to find the right bedroom set, she put attention in what we want, she let us take time to finalize our decision, great customer service, if you need someone to help you to find the right furniture for your house ask Rama 😀 We need more people like her for business to succeed during this time, people who really care about customers, not only the money.

Isaac was amazing. He helped us find the perfect front room and bedroom sets. Delt with rowdy kids and still kept a smile. Very pleasant experience. Will be back again for future investments. Conner helped get everything out the door and helped ensure we had exactly what we needed. Very friendly, professional.

I’m so disappointed in Ashley Furniture! We received delivery of our new bedroom set. One of the drawers doesn’t work. We contacted our salesperson immediately. He told us they usually will send someone same day. Nope. Took a week just to get someone to respond. We were told they were having the part delivered directly to us. If we couldn’t fix it ourselves they would send someone. Of course we weren’t able to fix it. So, after a four week wait the tech was supposed to come yesterday. This is a whole month since delivery. He cancelled on us!!! Said they’ll be here March 8. What a joke! So maybe if I’m lucky I’ll get to use the new dresser seven weeks after delivery. 🤞 They sure didn’t take that long to collect our money!! I’m so fed up!!

Hassan . Was very helpful and was knowledgeable. Thank you Hassan Egyptian King 🤴..

Hassan did a wonderful job with us and was highly knowledgeable about the product we were looking to buy. Highly recommended.

Had so much fun! Hassan was great!! Totally recommend!

Hassan helped us and he was very professionally and patient. He made us feel at ease. He answered every question and was very helpful and fun to work with. I highly recommend him to anyone. He’s a excellent sales rep

Great experience Thank you Hassan for you assistance!!

We had a wonderful experience here, staff was extremely helpful and it just felt relaxed and comfortable. Cortland walked around with us and really took his time to make sure everything we wanted matched and we were happy. Will definitely go back again.

Hassan was our sales man- he was knowleadgeable, friendly and charming. He’s great at making the customer feel important and clever.

Jessica was a great help to us. She got us what we were looking for.

Nice looking furniture. I was expecting the prices to be a little less. I am sceptical about buying Ashley furniture because of past experience of poor quality.

Raouf is great store manager. Wonderful experience visiting this location. Hassan is highly recommended sales associate.

Eloise was very nice and helpful while we were looking for couches! We got the couch of our dreams!!

Hassan was great to us at Ashley today and made us a great deal! Thank you Hassan!

Hassan was a way nice guy and funny. Very friendly. And I do feel like he gave us a good deal!!

(Translated by Google) Hassan, good job and very kind, he treated us very well and made us laugh a lot making our purchase pleasant. (Original) Hassan, buen trabajo y muy amable, nos trató muy bien y nos hizo reír mucho haciendo agradable nuestra compra.

Hassan did a great job. He gave us a huge discount on our furniture. We had so much fun interacting with him.

Hassan was very helpful in helping us find a new couch! Thank you!!

Hassan was fun, helpful, and highly recommended.

Hassan was the best sales person. Not only was he very personable, but had an amazing sense of humor. He walked us through the store and helped goldielocks find her perfect couch. Thabk gou for being the sweetest and kindest.

Hassan. He was amazing knowledgeable and very friendly we will ask for him again we highly recommend him

Hassan. He was pleasant, funny and made our shopping experience a real joy. He knows his furniture and answered all our questions. Thanks Hassan

Hassan was amazing! Great experience.

My man isaac was super helpful! Hooked me and my wife up with a killer deal on a bedroom set! Definitely coming back to this location again for more furniture in the near future! Make sure to ask for isaac!

Every time we go furniture shopping we always end up buying through Ashley Furniture. This was by far our best experience yet! Gary is AMAZING! Thanks to everyone for your excellent help and service.

I went yesterday to see a room and the worker who appears in one of the photos here has been racist since he arrived and told me that I didn't have to enter through that door because it was the other one but hey I understood and I said sorry and later I was obviously walking around to see which room I liked and he very rudely told me to go back in the opposite direction, that is, as if entering a store there was an order to walk in order to see things, I kept watching the people who kept coming in did exactly what I did and he didn't say anything to them and he saw me again and looked at me ugly I don't know who it is but that person shouldn't work there instead of asking what is offered to you or something he cares more about how he enters the store and the way I walked through the store

We enjoyed working with Isaac to find a living room furniture set to fit our needs. Isaac showed respect and knowledge regarding Ashley Furniture. His friendly, personable personality will make him successful in life. Great to meet this young man! We will be sure to come and visit him again.

Jason is awesome

Hassan, was very helpful. Very kind and knowledgeable. Highly recommend the West Jordan store!

I recently purchased a couch and love seat from Ashley. When I got them BOTH home, they were damaged. I called my sales rep, he had customer service call me. After sending pictures and everything, they told me that I had to bring them back. You want me to pack up and deliver YOUR DAMAGED PRODUCT BACK TO YOU!? Absolutely ridiculous. I'll never buy from Ashley West Valley again.

Hassan was extremely helpful and kind!i would highly recommend asking for him

Teresa Gustafson posting: I had a problem with a rather large purchase. I called and spoke to Elizabeth in customer service and she straightened everything out. I was quite angry and upset but she remained very professional and friendly. I’m super impressed. The store also has a huge selection of furniture which is awesome!

Hassan was extremely helpful and friendly! We'll definitely be back!

They have really nice stuff. Most of it is priced right for the quality it is.

Hassan is amazing! Helpful and funny. We love he took the time to show us options and be patient. Good sales guy!

Hassan and Shannon were great to work with. Very informative and helpful!

Hassan was amazing helping ! Definitely recommend him ! If you need anything go to Hassan!

The workers are so very helpful and they were friendly and professional

Isaac was very helpful and very professional. Very satisfied with he service. Thank you!

Antonio Zavala and Cartland Bailey were so friendly, helpful, and answered all my questions. Left the store with a new bed!

Eloise Galloway was the biggest help and got us sleeping on cloud. I appreciate your help and really recommend Ashley furniture for your future furniture needs. You’ll never know until you try.

Isaac and Connor were awesome. Got a great living room set at a great price

That was the most amazing experience! You are the best helper Cortland (aka Jim) hahaha!

Had a very great experience with Antonio. Very patient and very kind! Gave us a great explanation with everything and I can’t wait to receive my new couch!

Hassan was awesome! He was pleasant and entertaining while also having good knowledge of the products. He took time to show us multiple dining sets and understood exactly what we were looking for.

We were helped by Antonio. He was super clear and helpful. My scatterbrained pregnant wife was super overwhelmed with the idea of buying a couch. Antonio was informative and patient. Great employee!! Will definitely be coming to this Ashley’s from here on out!!

Hassan was great & very helpful

Isaac is amazing to work with. He’s very knowledgeable and provides great service!!!

Hassan he did a really good job. Highly recommended.thank you Hassan

I had a great experience with Victor at Ashley furniture we was so helpful and went out of his way to help me get the lowest price possible on the furniture set I wanted. I had to text him a few times after my purchase on a couple of questions and even got back to me on his day off to get the information I needed. I was so impressed!

We bought couches in February of this year 2022. The lady Jazelle told us that because it was in great condition she did not recommend us to buy any protection. We have bought so much furniture from Ashley’s and the one time we need help the Manager William did not want to help. William offered zero help and was cold and unbothered. As a manager he couldn’t even send anyone to see why the couch is sinking. I will never go back to Ashley’s for any furniture. If you are looking to buy I do not recommend that you buy from here. Unbelievable that they don’t care at all about customers or the product they sell. I wouldn’t give them a single star.

Rama and Ralph took excellent care of us helping with our purchase of our bedroom set to make sure we got the quality pieces we needed at a price we could afford. Thank 6ou for amazing customer service!

Hassan could sell water to a fish he was a great sales men and really cared about getting me the best deal possible highly recommended Ashley and always ask for Hassan

Hassan is an amazing Trusted advisor. He went beyond to make us comfortable with the purchase process. He is a knowledgeable representative. I highly recommend coming into Ashley Furniture in West Jordan and ask for Hassan. You will enjoy your time shopping.

Hassan was a great person to work with . Found me a really nice couch . Highly recommended.

If I could give half a star I would. I bought a couch yesterday in West Jordan Utah. The salesman was great and easy to work with. However, when paying for the taxes and delivery fee (just over $400) the Manager pointed out that I was charged twice. The lady at the counter in charge of opening an account for me was told to refund it. I got home and by 9:00 pm that night I was called and told that she charged me again! At this point I was over charged by $800! I wasn't able to get to the store timely that night so I said I would go the following day. I showed up today and some gentleman was training the same girl and said he will refund it. After they submitted the refund I was notified it will take 3-5 business days to get back into my account. This was horrible customer service, the lady that overcharged me didn't even say a word, the gentleman couldn't even look up from the computer and nothing was offered for triple charging me at this point. I will not be going back to this store with the lack of customer service and regard for charging me that night over $1,200.

Isaac S did awesome customer service. Good luck with your bright future. 👍👍👍

Hassan did an amazing job, went above and beyond to help us get what we needed. I highly recommend him, he was truly amazing!

I was very well taken care of by Isaacs, my wife and I are very grateful for the excellent purchase that Isaacs helped us to make here at Ashley, Thank you!

Isaac was wonderful very professional and friendly thanks so much! Ana

Hassan was great!

This Ashley Furniture was amazing! As soon as I entered there was good energy and then Hassan made it so much better! The entire time I was there walking around with him it was good times and laughing. Highly recommend to ask for Hassan.

Hassan was so amazing and helpful. I highly recommend if you ever go to this Ashley, ask for Hassan and he will help you out with anything you need.

Hassan did an amazing job this was my first time getting furniture on my own, I would highly recommend anybody come and see him for furniture. He will point you in the direction an help find exactly what you are looking for!

Cartland is so nice and patient to help us to figure out the sets we need. It’s a very pleasant experience and we are happy about the price, service and furnitures!

Just bought a sofa and accent chairs. Isaac S. Was our salesman that helped us. He was very courteous kind and considerate about our situation. I recomend asking for his assistance at Ashley West Jordan.

They have some good in house deal that you can walk into while your there

Hassan was awesome!

Hassan help us with everything we were looking and need. I recommend him so much!!!!

We came to buy couches the experience was great. Antonio was such a big help by helping us find the perfect couches and was great in answering all of our questions.

Hassan was so great helping us find a new bed and couch !! He was so kind and understanding! He made us so happy and we had such a great experience we will definitely come back !

Didn't have what we were looking for.

Hassan was great! He helped us find exactly what we wanted, at a am awesome price! Highly recommend Hassan to help you with your furniture needs.

Eloise was wonderful and helped us get our couch, kitchen table, and small table.

(Translated by Google) I had excellent attention and help from Antonio, I am super pleased with my sofa. Thank you very much for your help RECOMMENDED 100% (Original) Tuve una excelente atención y ayuda de Antonio, estoy super complacida con mis sofa. Muchas gracias por tu ayuda RECOMENDADO 100%

Lala was super friendly and very patient with us while we were deciding what couches we wanted to purchase for our house

Purchased a sectional from Cort. He was great to work with. Great experience at Ashley furniture in West Jordan

It was mine and my husband first time being in Ashley Furniture Home Store and we had our great first time experience with our sales person Shallene/Lala she was so kind and was straight to the point very honest and I left with what we wanted we were very pleased with Lala I really recommend Ashley Furniture to everyone thank you Lala for giving me and my husband the experience we had and helping us find what we wanted

Hassan was great! He was very helpful and we highly recommend him.

Very friendly

I had a great experience with the sales person Cortland Bailey. He is an excellent salesman. Will go back there and look forward to get his help again!

Hassan was absolutely a gem, he made sure we got the best deal possible. Treated my family amazingly, and showed us exactly what we needed table wise and mattress wise. Connor was also absolutely amazing, helpful, and made sure we got the full experience on choosing out a mattress. It was a joy to work with him. They both worked together to get us the best deal possible and made it work, I loved the honesty from the get go. That’s something I always appreciate. I did not feel like I was at a car dealership being pushed into things I did not want. Thank you so much for all your help!

I had such a wonderful experience working with Eloise Galloway! She helped me find my dream dining table and made the process so quick and easy! They have products in stock and ready to deliver so fast! Go see Eloise for all your furniture needs!

Great experience! Lala was wonderful and so sweet! I would highly recommend her and this location

Hassan was a really helpful and amazing man he was the man in the best sales man and highly recommended Hassan

Hassan was amazing and so helpful along with Conner the manager. They both took great care of us.

Hassan was a wonderful salesman very knowledgeable and helpful and politez

Hassan great job. Very knowledgeable sales man Hassan is the best

Antonio did an outstanding job showing me around the showroom I believe he helped me get an excellent new bed and mattress with 0 % interest. Thanks

Hassan very attentive with my wife and I, definitely if your here ask for him.

Hassan, is an awesome teammate. He mad my wife and I feel comfortable. We purchased a tempurpedic mattress. Hassan was VERY informative and knowledgeable. I highly recommend Hassan to anyone who comes in. Thank you Hassan!

John had great customer service. He didn't make us feel uncomfortable or sold to. Great experience.

Hassan .. Was very helpful and highly recommend Hassan. He will hook you yup. We purchased TemperPedic from him and bedroom set.

Hassan was our salesmen. He had great information, was able to get us a great deal on an already discounted price! If you come into Ashley keep your eyes open for him!! Highly recommend.

Jaime, is a good customer service representative he gave us a good deal, he has patience and not only the, he speaks Spanish.

Amazing customer service and Lala was super helpful and nice and helped me find exactly what I was looking for!

Excellent service and selection. Sales person was knowledgeable and very helpful in finding the perfect new bedroom set.

Hassan I appreciate his help and I’m happy to buy a furniture today I really recommend him thanks again will be back soon !!!

Hassan is very kind and professional,he received us and answered all our questions like if the store is his own,and I liked it,he is a very good employee,good job Hassan

Very helpful and attentive. Answered all our questions and made our furniture more affordable for us

Hassan was amazing in helping with my purchase

Wonderful customer service. Our salesperson was Lala. She was wonderful in helping us choose the right furniture set. Overall super helpful and nice and very understanding.

Lala in Ashley homes is the best she helped us a lot on finding a good couch that was to our taste and a bed frame for our bed. She also had good humor. She was patient and answered all my questions about the assembly and I like that I wasn’t rushed. I had a very good experience . And I found what I was looking for.

We really enjoyed working with Hassan. He is a very knowledgeable sales associate. He was very patient with us. He helped us purchase our 1st temperpedic mattress and living room furniture. Highly recommend working with Hassan. Plus, he's very funny!

We came just to look how we could make our home more beautiful and we came out with 3 beautiful pieces of furniture. Special thanks to Mr. Courtland who was such a huge help to us with everything. Thank you for your patience and your kindness. ⭐️⭐️⭐️⭐️⭐️

Hassan was absolutely incredible to work with!! Patient with how indecisive I can be and made sure from start to finish was upfront on cost and options. I didn’t catch his bosses name or the gal at the payment station but they were really great too! So glad to go through the process of some larger purchases and feel so taken care of and at ease. I will be back to this location with each room I redo!

I’m very happy with the quality of service that I received from my salesperson, Isaac Sanchez. He went above and beyond to make sure that I found exactly what I was looking for. He even sent me emails with different suggestions for products that I was looking for. I would highly recommend for anyone planning to shop here, to ask for Isaac. My experience with him and the store was excellent.

When my husband and I walked into the store we were immediately greeted by Lala. Lala helped us the whole time, she was extremely helpful and friendly. She helped us find the perfect mattress and pillow that addressed all of our concerns. If you’re coming to the store on the weekend or Monday-Tuesday I would highly recommend asking for Lala she’ll take her time to help you and you’ll have a good time!

I'm very disappointed today was supposed to be the day I got my new furniture. I purchased a love seat, a couch, two end tables, and a coffee table. I have already gotten rid of my old furniture. I double checked with the sales person that the couch I was buying was Electric I can't do the Manuel one because I'm disabled. She assured me it was Electric. They tried to deliver me a Manuel reclining couch which I Refused the delivery. I went to the store to resolve the problem. The sales person of course was not there. The assistant manager deflected any accountability and still wanted me to pay for the delivery, I don't see why it should be on my dime when it's not my mistake. I'm sharing my experience and it looks like I'm not the only who has had problems with this location I wish I had read the reviews before going to this store. Now I'll be without furniture until this gets resolved and I was going to host a birthday party for my nephew now that's out of the question. At this point I would not recommend spending your money here.

Had the best experience today Lala helped us we went in told her what we liked and wanted and she found so many options for us and listened to every thing we wanted I didn't feel pressured or unheard best believe out any time I have ever shopped thus was the best experience lady deserves a bonus ❤️ 😁

Awesome experience at the store. Matched online pricing and offerings. Thanks so much!

Courtland Bailey was our customer service representative! He was so kind, patient and wonderful!! If you go in ask for him! He deserves an award for being such a good man! I’m recovering from cancer and needed a couch to recover on from an upcoming surgery!! He literally has a glow! I wish more men like him 💕

Purchased a sofa/sleeper and matching love seat. Shallene "Lala" Soriano was great to work with. She showed us numerous sofa sets before we found the one we liked. She also helped get us the lowest price possible which was greatly appreciated. We have purchased from Ashley before but this was our first experience at the West Jordan store. Lala made it a great experience and will definitely ask for her when future needs arrive.

Great looking store with friendly employees

Lala was very helpful, super nice and friendly. Good seller gave us a super discount very good service Lala thank you so much .

Hasson helped us purchase a beautiful bedroom set and was a joy to work with.

I’m sad to see such terrible reviews here! My husband and I went in to purchase a new bed, we were happily greeted by Hassan who took us to the correct section and introduced us to Connor the sales manager. They both were helpful and attentive letting us try multiple mattresses and answering questions we had. They even gave us a discount on our adjustable base when we didn’t know if we could afford it! We were worried about delivery after seeing the reviews but our bed came early! We just got it today and the staff was fast. Can’t wait to sleep on it tonight! Thanks to Connor and Hassan! Thrilled with your service!

We had a terrible experience with Eloise. Not only did she make inappropriate comments about our weight, but she intentionally lied and told us they didn’t have the mattress we were looking for and tried to sell us a much more expensive mattress. When we found the one we were looking for she was rude to us and made more snide and derogatory comments to us. We left the store and immediately bought a mattress elsewhere.

The agent who greeted us was very pleasant and attentive. The furniture there is pricey, but gorgeous and they have awesome protection and installation plans that you should ask about.

Horrible. Ordered and purchased bed and mattress in mid July. Delivery date changed 3 times. On the day of delivery we only got the frame and the deliverer told us that the mattress cover was the mattress. We called the store they have no idea where our mattress is and the bed was labeled as delivered. Two customer service workers with a 45 minute wait all while listening to advertisements about how great Ashley furniture is told us they need to investigate what happened. I told them I don't care what happened or where the screw up was I just want my bed and I was hung up on. So still waiting! Will never go again! Do not recommend.

So upset with my purchase from Ashley Furniture I had to come back and edit my initial review that was only given with the promise of free pillows by the store’s manager. We came back to resolve a simple issue and the horrible customer service had us so distracted we ended up paying 900 dollars for a full size mattress when we actually needed a QUEEN! The store’s manager was very rude to my girlfriend and did nothing to resolve our issue but pawn it off on one of his employees because he was upset he wasn’t making a huge sale. We will be canceling our account at Ashley’s of what could have been a great relationship.

Bought something on sale and when picking up the manager Ralph wanted me to pat extra. This place is an overpriced joke and so is the staff.

DO NOT ENTER UNLESS YOU ALREADY KNOW EXACTLY WHAT ITEM YOU WANT. Walked in with my husband. We were very upfront about not being ready to buy. We were tossing around ideas and doing comparison shopping, which they SEEMED fine with. But the entire experience felt like vultures circling. We could not show the mildest interest in anything without someone swooping in. We could not discuss any ideas with each other or even have a casual conversation. We spent the most amount of time in the mattress section with a salesperson desperately to eating to sell us one, despite making it clear from the get go we love our current, still new mattress. We left immediately after. Being paid on commission is one thing, being nothing short of PREDATORY is another.

I bought a dining room set on or around June 24th, it arrived on time as planned. 1st of all the assembly team did a very poor job, when they left and I started to look closer they had left many screws loose with well over an inch still to go. Aside from the poor assembly, one of the dining chairs that came with the set was broken and not repairable. (one of the leg supports is almost totally snapped off, clearly broken and not repairable). So I started the warranty process..... First I was told to send in pictures of the damage, so I did that and then I was told they would schedule a technician to come inspect it. Their earliest appointment was July 24th (1 month after purchase). After about 3 weeks I got an email from Ashley that said their tech had reviewed the pictures I sent in and determined a new part was needed as it could not be repaired. That required part was placed "on order" and that when it arrived I could call them to setup a time to get it repaired. Almost 1 month after getting that email and I have not seen any parts arrived, so I called their warranty department again. They told me that the part would ship by the END of this month (today is the 1st of course). And then when the part came in I could call and schedule the repair which would be another 2-3 weeks after the part arrived. So here I am already 2 months after purchase, and still waiting with potentially another 2 month wait ahead of me still...... Their warranty process is an absolute joke! The only positive I can say, is that the in store sales person Rama, was great to work with when I made the purchase. Otherwise its been a total joke. Buyer beware!!!! EDIT - It is now September, and STILL NO PART!!!!!!!

Very nice store and helpful agents.

Amazing costumer service

We went in to purchase a couch, recliner and bar stools. The staff was very nice. We selected a couch and recliner that had a sign saying " In stock, fast delivery" we have now been pushed back 2 times and for the recliner we will have to wait even longer. If you buy here, don't expect to get it when they say you are.

We went there a week or so ago to look at mattresses and Eloise took us immediately to the most expensive mattress they had, shamed us for wanting something in our budget, saying we would make a bad investment. And then to top it off, brought up my weight, "bigger people like us will benefit from mattress like this?" What???? We left the store feeling so gross. Sometimes I still remember it and we really regret going that day. Not that it matters, but it was our first and LAST time at Ashleys.

If your sales tactic includes having a sales person follow you around the entire store and be on your heels the entire time, you need to resort to something else. It was really uncomfortable having this person behind me every second, every move I made. It ran me out of the store. I didn't want to be rude and tell them to leave bc I understand they are trying to do their job, but it felt awkward and very uncomfortable.

I have had some issues and when I called and talked to the manager Ralph his answer was We're all new here. So 5 people told me the wrong answer. That is just poor training. Had to call customer service and they fixed it. The people at the store are hopeless, go to RC Willy!