Ashley | Burlington, WA 98233

Ashley Burlington, WA


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
3.6 Star Star Star Star
(940 reviews)
Rebeccs Awoniyi 9/18/22

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Star
dustin hamerly 9/11/22

Not a bad place to buy furnature ingeneral but DO NOT buy the warrenty. They will tell you it's a better company now but it's just a lie. They won't even show up to repair..... also enjoy the 5 different people you need to talk with to even try to setup a repair. This was a factory damage issue not something we damaged. I gave up on the warrenty as it work fine just a tweaked couch frame.

Star Star Star Star Star
Racheal Westlake 9/6/22

Very helpful and knowledgable!

Star
Alicia Schmidt 8/27/22

Star Star Star
Marilyn Korver 8/25/22

I bought a pillow on sale for $9.99. I knew what I wanted when I went in the store as I had bought the same pillow at another Ashley store a few days ago. The tag said $25 but I showed them on my account they pulled up that I had paid only $10 previously. So after a visit to the manager I received the $10 price. It took 15 min to check out with 2 signatures on the screen and 2 more on paper. And the clerk having to go the the central desk for awhile in between. All because we were buying it off the floor. We thot it ridiculous to have to go thru so much for a simple purchase. The other store experience was the same only it took 20 minutes. Note to self: Don’t buy something off the floor unless you have the time and energy to wait. I didn’t this time. I love the pillow tho! And thankful I got the lower price.

Star
Cierra Good 8/16/22

Frustrating experience. The sale part was easy it was everything else that was a problem. Delivery of a mattress and nightstand was set for 3 weeks out. Confirmed via text twice that we were set up on the correct day. Day came and they never showed. Went to the store and was told they thought it was due to the nightstand not being in. Got an email that night saying pick another delivery date. I selected another date and then when I talked to customer service the following day to ask what happened, they told me it was due to ME changing the delivery day. Asked to speak with someone else and was told there was no one there. Go back up to the store and spoke with the store manager who asked to be able to get me my items as they were coming in that very day. Next day, spoke to them and they weren't able to get it because they couldn't verify it was on the truck. Cancelled the order and was told my deposit went to the cost of the frame which we had taken with us. Three days later, the nightstand is delivered to us via UPS, which I was told was cancelled. Waited to get my actual invoice and they used my deposit to pay for the nightstand which they were supposed to cancel. The store runs you in circles and no one in store or on the customer care line had the same story. Definitely do not recommend.

Star Star Star Star Star
George Wagner 8/9/22

Star Star Star Star Star
Sandy Wilson 8/6/22

I found a sofa I liked on the Ashley app. Went into my local store and purchased in record time. I really appreciate the personal service provided.

Star
Kimmie Leger 8/4/22

I’d no stars was an option that’s what I’d select! Bought a sectional March 9th, 2022. We were told it was back ordered by our original sales person who took the time to help us select the couch, answered all our questions, and was extremely helpful. Unfortunately we needed to measure an extra space so we went home measured called the store right away. She built out order but we had to go in to purchase. When we went back (the next day) our sales person was not there which she had communicated but the manager clearly didn’t want to deal with us so he put us off on someone else who clearly had no idea what he was doing nor did he have any customer service skills. We proceeded with the sale. Now August 4th, 2022 we get a call that for the 6th time our order is delayed. This is after we made 3 trips back into the store asking for an update as Benjamin refused to give us an update on our order as was stated would happen by the manager. Not only is our order still not here but the lack of customer and the amount of disrespect by almost the entire staff except 2 people makes me absolutely disgusted! DO NOT RECOMMEND ASHLEY!!!!!

Star
Kristin C 8/3/22

Avoid buying any furniture from here. We still have not received our bed. Multiple texts saying it will be there an no one shows up. No one in the store can help and customer services is no help. It has been weeks. Absolutely awful.

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