Ashley Store | Lynnwood, WA 98037

Sushma helped us in finding our essentials perfectly !

Sushma was amazing and very helpful.

Sushma was amazing in helping us find all things that we needed

Yong was very helpful, explained all of our options very well.

Nazia helped me pick out an amazing new living room for my new house. She really went above and beyond in helping find the little details like rugs and pillows that I wanted. Would shop here again for sure.

Nazia was so helpful! She went above and beyond to help us find exactly what we wanted!

Sushma is very good.

Very friendly , helpful and informative. Highly recommend Nazia!!

Zach was very helpful. He was not pushy in any way and provided plenty of information about the dining sets we were looking at. He answered all of our questions and was very patient while we browsed the store. Zach provided a handy pamphlet regarding furniture protection and explained how delivery would work. We appreciated Zach so much!

Wonderful working with Zack. I really appreciate his customer service and willingness to go the extra mile!

Rashun at the Lynnwood Store was an excellent salesman. He catered exactly to what we wanted and needed while being extremely personable and affable. I highly recommend this store.

This is our 2nd time using Ashley for our home furniture and it was great! Sushma was very helpful in finding furniture to match our current furniture. Great experience!

Nazia was great. She was very professional and very helpful in finding exactly what I wanted. Purchased 2 recliners. Overall, great experience/customer service. Will defintely return to this location for more purchase.

Found a great couch!! Had amazing help from yong! 100% would recommend

Rec'd patience & knowledgeable advice Plus a fair deal from Sushma & Josh

Sushma excellent experience. Sushma guided me through everything and knew every piece of furniture Ashley had. She knew just what I was looking for & showed every option. Very cordial, understanding & patient. I am elderly & move slowly & she was so hospitable I’m every way. I will be back for more things from her I know. She never pressured but listened to my every idea

Sushma

I ordered a dresser and side tables from Ashley. They were going to come in different shipments. The side tables arrived, but Ashley, without any notice, just canceled the dresser delivery. I have been advised to call the Lynnwood store directly. I have now tried calling them at least a half dozen times. No one ever answers, I just get routed to a calling center in the Phillipines. Those folks tell me to call the store directly, or go visit it--but since it's an hour away, I don't want to do that unless the dresser is in stock. Correction: I was actually able to reach the store one time, and spoke with someone there. But she said that she could not take a payment over the phone, and that the payment specialist (?!?) was out for two days, so I should call back then. And the cycle has continued: calling Lynnwood, getting routed to the Phillipines. Kafka would be proud of this store manager! Update: I received an email from a customer service person (or robot) and was asked to provide the order number for the shipment they cancelled and which I no longer want. I asked this entity if it would be possible to: 1) call the store; 2) pay for the dresser; and 3) pick it up at the store. I always assumed that this was more or less the concept of a store, but perhaps I'm wrong. No response. My wife and I have called 3-4 more times since then, routed directly to the call center in the Phillipines. Will we ever speak to someone at the store? Will they sell us the dresser? Stay tuned!

Lynn was my sales person here at the store. She provided me with a great customer experiance . Besides being very knowledgeable about the products she was also very polite. Ask for her the next time your in the market for furniture.

Was helpful and knowledgeable, however I don't like being followed around the store.

This store was beautiful and clean, very inviting! Our sales rep, Nazia, was just perfect. After welcoming us in and giving us a quick run down of the store her customer service was outstanding by giving us the space we needed to browse and picture our dream set up. Once we were ready , she was easily accessible and knowledgeable with all the questions we had and getting us checked out. This store had so many amazing selections from living room , bedroom , dining room and even patio furniture and accessories! We will definitely come back in a bit to pick out our more furniture for our patio! 10/10 recommend

Leilani was great and pleasant and helped me with checkout.

Yong is amazing in helping me furnish my apartment!

Didn’t plan on buying when I walked in, but Rashun was so helpful in finding exactly what I wanted I couldn’t help myself. Rashun was very helpful but not overbearing, I also appreciated his candor. Bonus: great conversationalist and funny

Sushma was amazing and helped me pick out the most comfortable couch! Nancy got me checked out efficiently and was friendly! Easy process and would highly recommend!

Pure incompetence. I bought 2 bed sets and a sofa. The sofa was damaged. The bed set in my room did not have all the pieces to install the lights that go on my bed. They told me to go to Home Depot buy screws and install it myself The bedroom in my daughter’s room is still not put together after nearly 2 months. 5 times they have sent techs to my house to fix her bed. 2 brought no rails, 3 brought the wrong ones . Pathetic

Sushma is wonderful !

Sushma was accommodating and patient. I appreciated her service. She went around and showed me all my options according to my measurements.

Sushma was very gentle and polite. She showed me around and gave me multiple choices. Overall, it was an excellent experience with their customer service.

Thanks so much for helping us Sushma and Ashly's store manager for helping us!!

Sushma helped us when went in to purchase a new couch. While we knew the specific couch we wanted, we still had questions concerning the delivery and had to ask her the same questions several times as she pushed for the purchase and to fill out information and submit payment. Finally I told her that it all felt “rushed, forced, and pushy”, which afterwards she apologized and slowed down a bit. After we finally made the purchase we asked how much a coffee and end tables were and she said she would find out, but about five minutes later another person came by and told us the price, which only enforced the feeling had earlier of not being valued as a customer but only being a “transaction” and “sale” to Sushma and the store. Overall was not a great experience.

Sales associate Sushma was the best. She was fully invested in helping me picking out the whole bedroom and living room set. Thank you for your guidance. Your customer service is outstanding.

They have good deals here!! Valeriya was very helpful and nice!

Sushma is a very good sales.

Sushma did well and she was so helpful. Great customer service. And great selections at this Lynnwood location.

Nazia was very helpful and attentive to our needs for purchasing furniture today when we visited the Ashley Store in Lynnwood, wa.

Nazia is the bestseller at Ashley store in Lynnwood

Staff is great! Rashun was very friendly!

Yong is the best! Very helpful and a great person!

Although we didn't find what we were looking for, Nancy in the customer support department was insanely helpful and never made us feel uncomfortable for not going through on a purchase. I would 10/10 recommend this place for whatever you're looking for Thanks Nancy!

Thank you, Lynn Yong, great service!

Just finished our purchase here and Yong was amazing and extremely kind and helpful.

Yong was super nice and helpful when we purchased our new furniture!

Yong was super helpful and we liked our purchase experience thanks to her help

Bought a dresser from this place. Zach helped us a lot in our shopping.

Nazia was great and took care of us. Very attentive and friendly! Help us and guided us through every detail.

Such a great customer service! Yong is easy to work it and provides a great experience

Yong is very king person

Knaled and Leilani are very attentive, we shop here and we left very pleased. Thank you knaled for a great service.

Yong and Nancy were extremely patient and kind to get me what I wanted in a rather complicated order. I am most grateful for their help.

Yong provided amazing customer service. Great experience!

Zach was really helpful. He patiently showed us around and answered our questions promptly. Really appreciate.

I wish I could give them 0 but, unfortunately, I won't be able to give them zero. Simply put, they were the worst service I have received in the last ten years from any store. The only positive side was the courteous behavior of their people in the store and that was the only thing. I have ordered a dining table late April. First, they simply put you in a position to write them a google review right there in front of them. Then, they planned to deliver a dining table two weeks after. In the first attempt, they delivered a wrong part. Second time trying, they still did not figure out what parts to send and sent me the wrong items again. I asked them to give me a refund because they were incapable of giving me my table in over two months. They said they cannot do that and they need me to wait for the third delivery. In the third delivery, they still got it wrong (no wonder). I claimed refund through my bank and they put up a fight to reject my refund request. After three months, they just accepted that they can give my money back and I should wait for another two months. Just imagine I paid them in April, they provided no service, and they return my money in August. If this is not epitome of mismanagement and lack of respect for customer, I don't know what is. I definitely recommend not to buy anything from them.

Yong and Nancy were amazingggggg thank you!!!!!

Yong helped us find the perfect sectional! She's the best 👍

Amazing customer service. On top of everything and explains in detail. Thanks Yong

Very enjoyable experience - Yong was very nice and professional!

Nazia helped my partner and I choose our sectional additions and bed frame, and she was extremely friendly, knowledgeable, and kind. The process was very smooth and enjoyable thanks to her help!

Nazia was extremely knowledgeable and helpful in helping us find our sectional and bed frame!

DO NOT BUY FROM ASHLEY FURNITURE IN LYNNWOOD This is by far the worst furniture store I have ever dealt with. The staff at the Lynnwood location are beyond horrible; they lie straight to your face and then deny everything. Specifically, "KHALEED," the store manager, is an absolute thief and a pathological liar. I seriously doubt he's ever uttered a truthful word in his life. Here's what happened to me: I purchased two twin XL mattresses based on Khaleed's recommendation. He assured me that, despite being different models, both mattresses were of equal size and height. However, upon delivery, I discovered that they were neither the same size nor the same height. When I raised a complaint, the store's response was outrageous. They claimed that nothing could be done since the items were clearance products. I explained that I had been given incorrect information and misled, but they insisted that I would have to pay more money to buy something else from their store to exchange the mattresses. This is absolutely unacceptable. Despite my complaint, they flat-out refused to take back the products. As if dealing with Khaleed wasn't bad enough, I then spoke with their regional manager, "JOSH," who is just as bad, if not worse. He didn't understand or care about my issue and tried to sell me something at a higher price than what was listed on their website. His attitude was dismissive and condescending, adding insult to injury. The level of deceit and dishonesty at this store is beyond belief. They not only mislead customers but also refuse to take responsibility for their mistakes. This store is a nightmare, and their staff is an absolute disgrace. STAY AWAY FROM ASHLEY FURNITURE. Save yourself the frustration and money. This place is a den of liars and cheats.

Rating this place 1 star because it's not possible to give 0 star sadly. We purchased dining set for our new home and informed our sales associate many times that billing address and shipping address are different and please make sure to ship the furniture to the new house address. We even texted ship address to the sales associate but lo and behold furniture showed up in the billing house address. We informed of this mishap to our sales associate hoping he can still help us get the furniture delivered on the same day but nope, he told us he was going to check but ghosted us after that. No text response or call back. Ashely's customer service was equally a bad experience, not helpful at all. It sounded like they were just going off of pre-written scripts and impatiently wanted to get off the phone as soon as possible. We opted for the $199.99 delivery option because the pickup option was only available through their Spanaway warehouse but with all the hassles customers have to go through for their team's incompetency, Ashley should be embarrassed to charge customer delivery fee. Even though they have some nice furniture, it's not worth the hassle to shop here.

We had an amazing experience at the Lynnwood Ashley Furniture Store. Nazia was professional and so helpful in guiding us to just the right purchase for our home. She did not rush us and gave us plenty of time to make our decisions. If making a purchase in the future, we will ask to work with her again.

Nazia was wonderful with her costumer service! Amazing person and very patient with me and my family.

Yong is very attentive and knowledgeable. Excellent service. Thanks so much for your help Yong

I was fortunate to have Nazia greet me at the door. I was shopping for my mother who is not super mobile. I told Nazia what I was looking for and she took me directly to options that met our wishes. She did not try to sell us on options that didn’t meet our wishes. She was patient and provided details that helped us make our decision. Because of Nazia, I would shop at Ashley again.

Had a great experience with Nazia and she was able to find me what I needed for my price range

Very enjoyable experience. Valeryia helped us picked out the perfect mattress. She was very knowledgeable and patient. She listen to our needs and provides the best option available. Will definitely come back again for our future furniture needs.

The staff were great. Yong and Nancy were a fabulous help.

Yong was very helpful with finding a sofa!

The sales people and the Front office were great!!! Definitely check them out.

We were greeted at the door by Yong. She was very pleasant and professional. She helped us find what we were looking for with no hard sell, or upsale. Yong was very thorough and walked us through the warranty coverage and delivery process. We highly recommend working with this sales person.

Nancy and Yong were extremely helpful, patient, and thorough! Great experience and great furniture.

I was helped by Rediet. such an exceptional,patient, understanding young woman. She definitely knows her job and what’s clients need. She deserves a raise, she is very good at her job. However your company needs to fix delivery issues. How can I order a chair and it takes two weeks before you can deliver? That is very frustrating and I wish you would tell people that before they purchase, I was very angry and disappointed. Overall it is a very good store to shop for furniture and the people who work there are very helpful.

Very bad experience with this Ashley store. This store does false promises and try to over sell. After purchase customer support is worst than that. Incident 1: Manager promised some discount and ask to take mattress instead of that discount but after that didn’t provide any discount but when I rechecked my bill he mentioned that Oh I already given maximum discount. They only provide 50% of that money back. Incident 2: I got my furniture delivered after multiple rescheduled on 06/09 and chest was broken and customer service promised me to deliver it on 06/10. After calling that they mentioned that no delivery date is selected and asked me to schedule it for 06/12. I scheduled it. On 06/12 they mentioned that delivery is not scheduled and ask me to schedule on 06/14. Let see if I need to keep on calling them to get my furniture Incident 3: Customer service staff on ashley is worst because when I call them to ask my refund status entire day they were telling manager is out and speak very rudely. I won’t recommend this store to anyone Only good thing about this store is sale agent Zach who helped us alot and worst is store leader/customer support staff

Thank you Rediet it was nice being there with your assistance made everything easy to decide with what I need with my budget. Good work, thanks

Thank You Nancy and Yong for your help in store!!! Also Store Manger (Khalied) for your extra help!!

Zach was super kind, helpful, and informative. Did his best to assist us and was not pushy at all. Thanks again!

Yong and Nancy were both extremely helpful and patient. We had some questions about payment and what we were looking for, both of these women were willing to help with a great attitude. Would highly recommend this Ashley store just based off of my experience with these two.

Yong was great!

Had a great experience with Yong today!

Prices were pretty reasonable. Nancy and Regina were both very kind and extremely helpful. I appreciate that most of the staff were ready to answer any questions when need be, but largely left us to privately discuss and try out chairs and loveseats. Much preferable for a younger couple like us. We, like many people we know, do not like it when salespeople are pushy... which some people here were to be honest. You can sense an atmosphere here that they are very sales competitive and judgmental of the other staff. More than one person said something along the lines of “oh they were supposed to be helping you” like they were looking for a reason to get one of the people who WERE helping us by giving us some privacy into trouble. I had to clarify that I WAS being helped. Not that anyone here was rude. But not everyone likes the pushy salesperson of yesteryear. One woman who I don’t want to get in trouble was trying to get us to buy a couch. We really liked it and almost bought it, but literally backed out because we started to feel like we were being sold something rather than buying something on our accord. We wanted a loveseat to cuddle (we’re a married couple ok) and this didn’t want the divider that most loveseats seem to have. When she asked why we didn’t want the divider and we had to awkwardly explain that we wanted to cozy up, she said “well me and my husband have one and we just hold hands it’s totally fine”. Hahaha. How am I supposed to reply to that? She’s not going to convince me that I don’t want what I came it for and want something else. Overall the people here are friendly and everything. And the prices are pretty reasonable for new furniture. But it feels like there’s a toxic work culture behind the scenes from management.

Zach was so awesome. Very helpful and knowledgeable. He really made us feel welcome and his shirt was so cool. Will definitely be back when we are ready to buy.

Yong is an excellent customer representative. Helped with all our purchase and answered all questions!

In my recent search for furniture information for my new house, Yong was incredibly supportive. She offered valuable suggestions and made every effort to secure a favorable deal for me. Subsequently, Nancy provided exceptional assistance with shipping inquiries, bolstering my confidence in both the purchase and the shipment process.

Had a wonderful experience visiting their store and bought a couch that I really liked. Opted for the premium delivery option, but they missed the provided time slot on the delivery day. Now have to wait for 5 more days for the redelivery.

Rashan sold me great quality bed for daughter at reasonable price. He was professional, helpful, knowledgeable; I really appreciated his help cause I was torn on going less expensive from IKEA or Wayfair but had a metal frame break within 1 year before so wanted to know that wouldn't happen w/this bed. Had to pay alittle more but not bad, considering. Delivery & setup was great! Sooo worth the delivery fee.

Valeriya hooked me the **** up, if you go, ask for her. Ordered a king size bed, and I’d always wanted one. She helped explain every aspect of the purchase, and helped me realize 0% financing would mean I could keep my money in my pocket and increase my emergency fund, and just draw from that account for the bill. Beyond the sales experience, she seemed to be an amazing person, and it’s not often you meet people like that in this area. The conversation we were having unrelated to the purchase covered topics ranging from the tragedy of war to the loss of loved ones, and I left wondering if I owed money for an impromptu therapy sesh. I love to speak to well traveled, interesting individuals and she is absolutely one of them. The insight she gave me helped bring me some peace in loss, and I’ll be eternally grateful for that. Money can buy things, but it can’t buy a 10/10 shopping experience.

Had a great experience shopping with Ashley. The collection of sofas and dining tables is great and Yong helped us with the choices as well. Their 5 year protection plan is the best of all.

Our sales associate, Zachary Layton, was extremely knowledgeable in providing all requested information and pricing on multiple living room sets. His patience with our changing purchasing decisions needs to be commended. Additional thanks to Nancy who was able to smooth out the financials due to changing orders. Thanks to both of you for a great customer experience.

Nazia helped us to select many pieces of furniture. She was friendly, very patient and provided us with lots of useful advice. Highly recommend speaking with Nazia and visiting Ashley!

We had a great experience shopping at this store. After checking other stores in the area, we ended up buying a sectional sofa and a loveseat because of the quality of the fabric and softness of the seats. Yong was very helpful and supportive. The managers Val and Carrera helped us with the details to close the transaction. We would definitely come back to this store.

Nazia was very helpful.

Shout out to Rashan, he helped me explaining and choosing the couch of my needs. And it is perfect. Thank you so much Rashan

Worst customer service experience.. they don’t take customer relationship serious! We wanted to return a sofa because it was causing back pain so we asked to return just after two days and they said it will get better but after trying it for a month we were still facing pain.. we asked for either store credit atleast but they denied both.. they trick you into telling only about purchases and not about the return policies…

Rashan was The person helping me with my purchase. He was so friendly and had great stories to share while I waited. Definitely would recommend

Young is the absolute best she gets 5stars!

I got a beautiful dining table for a good deal over Memorial Day weekend. Zachary showed me where to find the tables and I appreciated that he asked if I wanted to look around by myself first. Once I decided to buy he was very helpful in the transaction process and the financing options. He also let me know what to expect with the delivery. Excellent selection and service!

Nazia was extremely helpful and informative. Most importantly, she is not a bit pushy, and was very patient as we took our time making a decision! A very positive experience!

Yong Lin was the best sales rep they have. We had an amazing experience and she made sure we got the best deal we could! Manager Khalid was great too. They took care of us and it felt personal even though it was such a busy holiday weekend for them.

Today me and family visit to Ashley Home Store Lynnwood. We had a very great experience . We got helped by Nazia . She provid us all the information which we need and ask for . We really appreciate her service. Thank you Nazia.😊

I hadn't been furniture shopping in a while, and I forgot about commissioned sales staff. I just went with it, and she was helpful in showing us what we were looking for. After looking at several reclining love seats, we settled on one that cost $2,000. I was asked three times if I'd like the extended warranty. Each time I was asked, I gave a firm No. These warranties are typically pure profit, so that's why they are pushed so hard. It seemed to take longer than I thought to complete the transaction for one item. Eventually, she got it right and went through the charges on the iPad screen. It was only then that she mentioned the $200 delivery charge. Seems like it should have been mentioned earlier than after it being rung up. She also stated that ALL SALES ARE FINAL. I thought that odd as usually the customer has the right to be satisfied, even if that means returning the item. On a bright note, they did offer a 5% discount and delivery only two days later. I've yet to receive the love seat, but am hopeful it will work out.

Yong is the best! She was there for every questions and wasn’t pushy at all. Super down to earth but also professional. Seek her out!!! Thanks again for everything Yong!

It was great experience while buying furniture from Ashley .Yong is very humble , patient ,customer oriented and hardworking sales person. I would recommend to reach out Yong for your shopping at Ashley Lynwood WA.

Zach (Zachary) was absolutely incredible across the board. We went in after visiting multiple other local furniture stores and not only did he humor the 30+ questions that we had, but he did so with patience and grace. We originally only went in for a new bed frame (which we purchased today), but we will now make this Ashley location the ONLY place we buy furniture and Zach is a major reason why. When we are ready for a new mattress, couch, table, etc., he will be our first call!

Thanks to Rashun for all the help as we searched for our new furniture!

Win those starts Rashun. Thanks for the dishes and Friendly help!

Rashun was extremely approachable and friendly. Very nice experience!

Thank you Ms Yong for helping me with the purchase today.

Rashun was a very nice respectful and patient salesman. Wonderful customer service, will definitely be recommending this place to others!

We purchased a recliner from Ashley store Lynnwood WA and the recliner delivered was not comfortable at all. The customer care online were not able to help us. We came back to the store and spoke with Store manager (Khaled) who really helped us exchange the recliner to the one we like and made it hassle free.

Valeriya and Josh did AMAZING accommodating our needs during our Memorial Day visit. We are so excited to go home with a bedroom set, including a new bed! Thank you again you guys!

Yeoung was very patient and helpful

Yong was very helpful

Worst furniture store of my life....there is no worse store than this one.

Yong was amazing and took care of all our needs! My mother has mobility issues and is hard of hearing, and Yong was very patient and took the time to make sure my mom understood everything. It was a very pleasant experience and we will ask for Yong ONLY at our future visits!!!

Wonderful service from Yong!

(Translated by Google) I went with my son to Ashley and from the start they were very friendly and attentive, I chose and ordered a room that arrived very quickly and the guys who brought it and installed it were also very friendly and professional! I give them 5 stars 🌟 thanks Ashley furniture!! (Original) Fui con mi hijo a Ashley y de entrada son muy amables y atentos , escogí y ordené una sala que me llegó muy rápido y los chicos que la trajeron e instalaron también muy amables y profesionales! Les doy 5 estrellas 🌟 gracias Ashley furniture!!

This store and its people gave me fantastic service and I'm loving the quality furniture I bought. Valaria was exactly the right amount of helpful (not pushy while I browsed and very knowledgeable when I had questions). She really listened to me. I purchased 2 clearance items one day, then ordered two more new items when I came back to get my clearance items the next day. Once the phone service agent and I figured out that I entered the wrong phone number for delivery confirmation, it was rescheduled and things were delivered smoothly.

Good experience working with Zach.

Worst experience and very bad customer service. I purchased a Sofa few weeks back, and to my surprise they delivered defective one and after many followups they said that they will not replace but repair it, also there will be not be any compensation for their fault and causing so much pain for us. Worst the manager neither take calls nor ever calls back even after so many calls. Very disappointed. So be ready to have repaired item even when you pay for new one with no discounts.

Yong was very helpful and caring today. She helped us find exactly what we needed.

Nazia was very helpful and patient with us as we changed our minds a few times. Very kind and fun to work with

Worked with Nazia. She was not pushy and helped me pick out the right sofa for me. Got what I wanted.

We went to the Ashley home store to look at couches for our new home! Zachary was very helpful in explaining the differences between the powdered recliners we were interested in. He had a great personality and was a great salesman!

Rashun was friendly and helpful. We greatly enjoyed speaking with him. Thank you.

NAZIA'S help us in all process, she was nice Thank you

Valeriya my sale rep was awesome she attends to every call and great at her job with the best personality ever. Costumer service top tier. Her beautiful princess as wee she is amazing

I’d surely recommend Valeriya to anyone. She’s nice caring and have good customer service. I’m very satisfied with all items she recommended me to and I’ll surely make Ashley the number one store for shopping. I’m grateful 🥰🥰

Yong helped us out in finding a new couch. Great customer service and a friendly smile!

Yong was wonderful helping us pick out head boards for our beds.

Yong and Carrera were fantastic! Yong went above and beyond to help us find everything we wanted and worked with Carrera to get us a great deal! Highly recommend.

Rashun was fantastic in helping us test and select our new dinning set a couple weeks back and today, when we returned to have him complete our sale. He is funny and patient, and explains all the details.

Sushma was very pleasant and helpful.

Nazia, greeted us immediately upon arrival and quickly helped us locate exactly the couch we were looking for and got us the best deal possible. I would highly recommend working with Nazia again anytime and we will be back for our next purchase.

Zachary was really helpful. He answered all our questions and was very knowledgeable of the merchandise sold at the store. We had a very good experience.

Sushma at Ashley stores was lovely store assistant. She gave us exemplary service. She went out her way to make sure that we get the best of our experience.

She was very helpful and made us feel comfortable

Rashun was great! Very helpful!

Absolute worst customer service experience of my life, wouldn’t recommend them to my worst enemy. Couch was mishandled when dropped off, because the movers parked illegally. Took 4 weeks to get Ashley to send movers back (after 7 phone calls), only to have the movers not move my couch up to my second floor again. Every call to Ashley resulted in nothing and never a call back. Will never shop here again

Yong helped me out today and got me squared away. Her manager was also helpful.

Several good options that fit our needs

Daniel and Nancy were so helpful in assisting me find the prices of clearance items I was super interested in. Very professional, very kind and engaging service! Will be back for other furniture needs!

Nazia was extremely helpful and listened to our preferences on what we were looking for! We got a sectional sofa and a dining room set for a great price. The whole process was smooth and easy, will definitely keep Ashley Furniture in mind for the future!

Zachary was awesome! He was attentive to our needs and always ready with any answer even before we asked! Very observant, helpful and approachable! We made decision way faster! Best experience at Ashley!

Zachary was great. Very welcoming and helpful. He went above and beyond to help us get what we're looking for. The most smooth trip to Ashley ever. We will be coming back next hoping to get Zach again!

I appreciate Valeriya's and Josh's assistance in the selection of our sofa after the initial one I bought couldn't fit the turn into the house. I got a full refund for the return including the delivery fee, so I could get another one from them. She was wonderful to work with. I highly recommend her and her professionalism at Ashley.

Nazia was tremendously helpful in kitting us out with bedroom furniture and a couch! We'll definitely be back when we need more furniture.

Sushma gave us the best service at Lynnwood Ashley store. She will give you the best advice for purchasing the best Furniture. She is the go to person for buying your Furniture.

Daniel was super helpful and knowledgeable when helping us choose a mattress. He followed our lead on comfort and price and was able to answer all of our questions. We are excited about our purchase!!

Went in looking for a nursery chair. Sushma was really helpful and was able to find us the chair that best fit both our confort and budget.

I have an amazing shopping experience at Ashley. Thank you Sushma my sales agent.

Rashaun is the best! And Carera is a great support.

Rashun was awesome!!!! Great customer service, really friendly and knowledgeable.

Rashun was great! Very knowledgeable and awesome energy. Walked us through everything we needed to pick the perfect couch.

I stopped in to Ashley Furniture with my sister to kill some time before we headed out to our next commitment, plus there was a Valerano Accent chair that I was interested in checking out. We were met by a kind gentleman and Ashley rep named Rashun. After showing him a photo of the chair, Rashun took us immediately to where the floor model was set up. Both my sister and I sat in the chair and found it to be firm and most comfortable plus attractive. I am happy to say that I made a good purchase! Thank you Ashley. Thank you Rashun! You do your company proud. I truly appreciate how thorough you were with the complete transaction. :)

I'm going to give him a five star because JR furniture was disrespectful and extremely invasive when they came out to my house. They ain't friends on my space and the gentleman that was looking at the damage for the couch was more interested in saving the manufacturer money than he was diagnosing the problem with the track. He was so upset with the dog hair underneath the couch that he was taking multiple pictures and then when I swept it up he took a picture of the pile before I got it in the garbage. He even bother to take the bolt off the track to see what was wrong with the track or if truly the motor was wore out. The office sent me a message at JR furniture and said we've been in contact with multiple manufacturers which is only one manufacturer in the first place and they've denied it and there's nothing more we can do for you. That's not what a company is supposed to do I sent them a rebuttal and they won't even comment back. Previous years in California I never had a problem with you with Ashley's furnitures and they always took care of my problems. So now I'll be back to Ashley's.

Louise was super helpful in my purchase of a tempur pedic mattress, great customer service very friendly

Sushma she is very kind and explains very well. I like your kindness. She is a very good person to be in front of Ashley furniture store

Sushma was great!

I recently purchased a power recliner sofa from Ashley Furniture store in Lynnwood, and I couldn't be happier with my purchase. The sofa was a steal deal at $850, and the quality is exceptional. Our advisor, Yong, was incredibly helpful and hardworking. She took the time to show us all the sofas on the floor and helped us find the perfect one to fit our needs. The power reclining feature adds an extra level of comfort and convenience to our living space. Overall, I highly recommend both the sofa and the excellent service provided by Yong at Ashley Furniture.

Sushma was great! Got us in and out quick knew exactly what I was looking for!!!

Sushma was an excellent sales member! I was able to shop freely WITHOUT feeling pressured. I will definitely consider returning for any potential furniture needs in the future!

Khaled (manager) was very helpful & nice. He went above & beyond to reduce the delivery price to match the online price! Thank you!

Sushma was very helpful. Gave us appropriate space while we shopped around, but was always easy to find when we had questions. Was even able to help us find someone who could move our furniture for us!

I had such a good experience in the store, but the delivery and follow up through social media was so horrible, I’ll NEVER purchase from Ashley again. I ordered a dining set from Ashley in store on April 14. During the checkout, the rep accidentally had me signed up for doorstep delivery, but I wanted delivery and assembly. No problem. The transaction got fixed at the front desk to delivery & assembly, and I was on my way. Delivery was supposed to be on April 27. A few days before the delivery, a rep called to say that it would be delayed. That happens and I was rescheduled for delivery on 5/4. I have to choose Saturdays because of work demands during the week. The first red flag that I should have noticed was that an agent called the week of 4/29 and told me that whoever rescheduled the original appointment didn’t do it correctly, so she was reconfirming to make sure the delivery date of 5/4 was held. The day before delivery, I got notifications that I could expect the delivery between 9:45a and 2:00p. At 9:00 I get a call that the delivery is 1 minute away - early to the delivery window so I’m glad I was even home. I open the door and the delivery driver is asking if I want the dining set delivered to my front door or in the garage. I’m like, “???” Because I paid for delivery and assembly. After some back and forth and showing my receipt with the void for the original doorstep delivery and charge for the correct delivery condition, the driver, who had a defensive demeanor and tone throughout, loudly exclaimed “take it up with the store”. Ok. So I had them put a 200 lbs box in my garage and they drove away. Conveniently, customer service called to check how the delivery was and I explained to the agent that it was terrible and didn’t meet my expectations in any way. I did not get what I paid for. After a few minutes, the agent confirmed that the delivery was supposed to have assembly and attempted to get the driver to come back. I was on the phone with her for about 10 minutes when she comes back to say the delivery team is “too far away” at the point to come back and finish the job so now I have to schedule a 3rd weekend for this delivery. I took to twitter to voice my frustration with the entire process and got nowhere. The agent incorrectly said that I paid for doorstep until I showed a screenshot of the receipt. Apparently, the updated order never got input into the system? So now, I have a giant, 200 lbs box in my garage that I have to set aside yet another weekend to have somebody come back to move it and assemble it. To say I’m frustrated is an understatement. So, I’m giving a one star for inconvenience, some negligence on the part of the staff to make sure my order was correct for the delivery team, rudeness of the delivery crew, and unhelpfulness of the twitter team. Please make sure you check that your order is correct before you leave the store. I’d hate for anyone else to have an experience like mine. I will not be considering Ashley for any of my future furniture needs.

I purchased a new Thadamere vanity. Yong, Correa and Shaun assisted my Daughter and I this evening. Shaun helped me earlier in the day with some helpful information about my Ashley account, he was kind and very helpful. Yong the sales rep was very personable, understood when we needed space and very professional and knowledgeable. The manager Correa, sealed the deal by updating all of my account information and getting us out the door quickly. Shaun won my daughter over by sharing a KitKat. Thanks Yong, Shaun and Correa (hope I didn't miss the spelling too badly). See you soon when we come back and purchase our new couch! I recommend anyone looking for new furniture to see these 3 at the Lynnwood location. 5 STARS!

Valeriya, was amazing. Great customer service and communication. I Highly recommend her for your shopping needs.

Amazing experience with the sales rep Sushma. She was very professional, friendly and customer oriented.

Nice furniture etc

Rashan was a wonderful delight! He answered all of our questions and was very patient with our indecisiveness.

Yong is my trusted Advisor and she is very helpfull! Thank you for your time with us. I love the furniture you suggested.

Great store with a lot of collection! We got the couch that fits our needs. Rashun made couch hunting fun and was more than capable to answer all our queries and find what we were looking for.

I greatly appreciate the exceptional customer service provided by Svshma. I would like to express my gratitude for their outstanding assistance and support. Their dedication to delivering top-notch service is truly commendable. Thank you, Svshma, for your continued commitment to excellence in customer service.

Sushma was great and provided an excellent service.

Sushma was friendly and knowledgeable and helped me select a great sectional couch which we were able to customize to meet our needs. I would highly recommend her to anyone looking for furniture.

Every time you receive broken furniture, this is my second instance

Me and my 86 year old grandmother spoke with Valeriya about an electric recliner. She provided us with stupendous service and information on various models, as well as saving us from buying from a suspicious online retailer! We had an excellent experience and rapport.

I had the pleasure of working with Nazia at Ashley and I must say, her professionalism and expertise were truly exceptional. She went above and beyond to ensure that all my needs were met, providing insightful advice and guidance throughout the process. I highly recommend working with her for a seamless and rewarding experience.

Sushma was great! she helped us find exactly what we needed, coordinated delivery, and the price was really reasonable. Great experience, would shop here again.

Our experience at Ashley purchasing our new couch was amazing! We started out with Zach a few weeks ago who was very kind and helpful. He answered all of our questions and helped us find a few good options to think about over the next couple of weeks. When we came back today, Zach remembered us but he ended up heading out for the day as we were arriving. He introduced us to Valeriya and said she would be taking care of us today. Veleriya was incredibly thoughtful and personable. You could tell she wasn’t just trying to make a sale and she genuinely wanted us to be happy with our decision. She sat down with us, looked at pictures of our living room, and gave us options that would be the most functional given the amount of space that we have. We ended up going with the option that we really loved over what would look more aesthetically pleasing and we couldn’t be more happy. Shoutout to Zach and Valeriya!

I went in today looking for a new couch, and immediately was greeted by Rashan. He was very helpful and answered all my questions easily. Within an hour I had picked one out, purchased and left happy!

Susana was very sweet and helped us find the perfect furniture!

Great place, Nazia helped me and my husband to make the purchase of our sofabed smoother ———— Update: this was a 5 stars review based on the day we purchased the sofa bed. We were asked by the moment of the purchase if we would ensamble the sofa or we wanted the “premium delivery” that includes the service. The room were we wanted to put it has a small door, and because we didn’t know who much work would take this sofa to put it all together (and loosing the guarantee), we decided to add the premium. Oh surprise that the day of the delivery, the guys brought the sofa ensambled!!!!! Their attitude was pretty helpful as it was not their fault the warehouse gave it to them like this -it seems they’re a third party. They tried their best to putting inside the room but unfortunately we had to return it. I called Ashley next day and the lady “processed my refund” and told me that in 48Hrs we should received a refund invoice. As we didn’t receive any response. I called back two days later and another lady told me “oh the last agent didn’t processed the refund” and she did it again. It has been 3 days and we haven’t receive any email/confirmation or refund. Nothing. It has been a stressful process, and I start feeling that I got robbed by this company 😔

Yong was helpful and helped me with my purchase, experience was easy and went smooth. Thanks Yong! Thanks to Carrgra for quick payment process!

Had a great experience with Sushma (and Valeriya!) today who helped us purchase our next mattress, pillows, and a recliner!

Rashun was a great help today. Girls knowledge and humor were much appreciated. There were no hard sales tactics, just listened to us and helped us find our perfect sofa and stools.

(Translated by Google) Thanks to Nazia, who was helping me at all times, she is a very kind and attentive person. Thanks nazia (Original) Gracias a nazia, que en todo momento estuvo ayudandome , es una persona muy amable y atenta,. Gracias nazia

Sushma ji is very nice. She is explaining each and everything very thoroughly. Great example of customer obession.

Sushma was great to work with. Gave me plenty of time to figure out what I wanted which was very nice. Cant wait to get the furniture in the new home!

she was very helpful Printed on an invoice with exact charges Didn't super pressure was very friendly and helpful.

Sushma was very good help in assisting us thank you sushma u deserve a raise

We are pleased by working with Shushma! Very helpful! Thanks!

(Translated by Google) You find many things for your home at a very good price, the girl who helped us is called Nancy, she was very kind and attentive to us, very good service (Original) Encuentras muchas cosas para tu hogar a muy buen precio la chica que nos atendió se llama Nancy fue muy amable y atenta con nosotros muy buen servicio

Daniel was kind, great with my kids and very pleasant to work with. He was there to answer all my questions without hovering. I would work with him again.

Rashun Really nice and helpful

Yong and Carrera were great and helped my partner and I buy our first new couch! Will definitely be returning to get more furniture.

Good furniture. Sushma is a great sales person

I had a very nice experience with Sushma. She was extremely helpful and provided me all the information I needed while shopping for my furniture! My family and I really appreciate her help!

Yong was very helpful and knowledgeable. We will shop with Yong again. Hassle free :)

Sushma was insightful and helpful

Svshma was very knowledgeable and helpful in assisting us in answering our questions in purchasing a bedroom set and matress. Would highly recommend both Ashley and Svahma

Sushma was extremely helpful and very patient, never made me feel rushed as I looked around and made my decisions. She explained everything clearly and answered any questions I had. Great experience.

Sushma was AMAZING! We stopped in to look at king beds and we walked away purchasing a new bed, nightstands, chest, pillows, and an awesome mattress. Sushma was kind, attentive, and extremely patient as we tried multiple mattresses. 10/10 would recommend this Ashley location and Sushma!

Sushma was amazing and very easy to work with. She understood our budget and made sure to work within that price point. I would love to work with her again in the future.

The people here are incredibly kind! I wanted to express my gratitude to Bruce working in the store from TWS Service, who went above and beyond to help me locate my lost phones early in the morning. I truly appreciate his help!

Nazia was very knowledgeable friendly and fair. Great deal and purchase!

I had the pleasure of working with Nazia during my recent furniture purchase, and I couldn't be more pleased with the experience. From the moment I walked in, Nazia's warm demeanor and knowledge instantly put me at ease. She patiently listened to my needs and preferences, offering valuable suggestions along the way. Not only did Nazia help me find the perfect pieces for my home, but she also made the entire process enjoyable. Her professionalism and genuine care for her customers truly stood out. Thanks to Nazia, I now have furniture that not only fits my space but also reflects my style perfectly. I highly recommend Nazia to anyone looking for a seamless and enjoyable furniture shopping experience. She's a true gem in the world of customer service, and I'm grateful for her expertise and kindness. Thank you, Nazia, for making this purchase a wonderful one!

We worked with Nazia today. She was very helpful and patient with us. She paid attention to everything I had to say and made sure to work with our budget. Thank you!

Daniel was friendly and a pleasure to work with.

Nazia was very friendly and helpful with our purchase

Absolute joy! Made the process of buying furniture so easy and efficient!

Nazia was great. She was very knowledgeable and helpful, and a delight to work with.

Sushma was great with us. She explained us everything about Ashley credit card and protection plan and also advocated for our interests. It was awesome working with her!

Nazia took incredible care of us and was there for our couch journey each step the way. Thank you Nazia!!

Yong was great.

Valeria was very friendly and patient with me and showed many options to choose from. She tried her best to offer the best furniture solution that will satisfy my requirements. She even referred me to her sales manager Khaled who tried his very best efforts to make sure I don’t come of the store empty handed. Both of them were a joy to deal with and highly recommended.

Yong was amazing to work with today and answered all of our questions!

I wanted a sleeper sofa so went on a hunt for it . Found Ashley as the best furniture store ( with a wide range , decent prices and good service) .Sushma helped us with the right sofa, gave us suggestions and improved our buying experience. Overall we had a good experience purchasing here. Highly recommend this store if you are looking for great deals and wide range of furniture.

I am very disappointed and irritated with this store, for more than 30 days I have been fighting for them to exchange the wrong part for the right one, today after many phone calls they showed up here and collected the wrong part and left me without my sofa, it is definitely a lot incompetence, there is no correct communication between the sectors and they do not know how to solve problems at all. Making all mistakes but persisting in the error and not having a solution is abuse. Now they asked me for 2 days to return the correct item, if they don't comply with the agreement I will ask for the product to be returned.

We ended up buying 3 things from the store. Rashun really helped us in picking the right furniture for our place. Overall great service!!

Sushma was a delight to work with. She helped us find the perfect set for our living room.

Their furniture doesn't last and they sell worthless warranties they weasle out of. Now I have to contact the Better Business Bureau and waste more of my time because of this company.

Shushma was a great help today while I was shopping for some furniture! She was efficient, provided great suggestions, and helped me find exactly what I was looking for!

Daniel at Lynnwood did an amazing job explaining what sofas/couches Ashley’s furniture has on the floor. He was exceptionally gifted in getting us what we wanted. If you are in Lynnwood, WA come see the furniture and ask for Daniel.

Rashun was very friendly and helpful in assisting us buying a new bed and finding the right fit for us!

Sushma was pleasant work with and helped us place the order. Super easy and quick!

I was helped by Valeriya and she was so nice, she gave me suggestions on how to measure everything to make sure it would fit in our space and showed us pieces that were comfortable or sectionals that could be split up into smaller couches. She also emailed me a few couches I was interested in. I ultimately bought the sectional from Ashley online after I seen they had a spring sale and made sure to enter that she helped me. Thank you so much Valeriya!

Abraham was amazing! Quick and knowledgeable. Highly recommend.

My second time here and I really like people here. Valeriya helped us and she is awesome. We got our bed and sofa here for my new home. Plus, they had a small party where I got snacks and drinks and a free candle.

Valeriya Did a great job walking us through all the different mattress options. I highly recommend going to Ashley and asking for her overall pleasant experience. My wife and I will definitely be going to her for all our future furniture needs, thank you.

We ordered the Lindyn couch almost a month ago and it has been rescheduled twice since then and we don’t know when it will come. We have gotten the run around from customer service and was hung up on. Better go somewhere where they appreciate customers and actually have professionalism.

Very good customer service Ms Yong & Ms Sushma, thank you for a 5 star customer service👍🏽

Great customer service, I recommend Abraham very much. The place is great, it has lots of furniture, good quality and good prices. However, they were not clear on when my furniture would arrive. They said one week more or less. I called after a week and they said it was delayed one more week. So I'm calling again and they are saying "oh yeah, that's the date when it will arrive to the warehouse. After that it will be shipped to your home in 7-10 business days". So it hasn't arrived, I'm still wondering when will I get it.

I was assisted by a nice sales associate named Regina. She was fantastic in helping my grandma fine the right bed. She was also clear and thorough about the price, delivery, and plan. We wouldn’t have found the perfect bed set for my grandma without her.

Rashun helped us pick out a new dining table and coffee table as well as a swivel chair. He was very kind and helpful making sure we got everything we needed. Happy with the service and products we received!

Very helpful place specially @Nazia. It would be great if you provide some snacks and coffee

NAZIA was a good Customer Service we got from her Thank you so much

Sushima was very nice with us when we came. She is helpful. She helped to buy clearance

Sushma was very helpful and nice. We were able to find what we wanted. Ashley is a great place for furniture with affordable prices. We will be back again.

Nazia is a amazing costumer who gives all the help and answers all our questions thank you Nazia

Nazia was very helpful in the purchase of a new sleeper sofa, she explained everything you needed to know about the costs and payments in an easy to understand way. The whole process was super smooth and simple, happy with my visit!

We walked in a little later during the day and ended up buying our dream couch. Great financing options.

Nazia was so nice customer service and and a great explanation for when I buy each items.

Abraham was wonderful, kind and helpful and efficient. His sense of humor was a plus.

Thank you Abraham:) for making my purchase a smooth one

Rashun was very kind and helpful while we were looking for a king sized bed. He explained the shipping process in detail and we felt at ease and happy about our purchase!!

Yong was absolutely amazing everything was a smooth transition. Thank you Yong

Delivery timelines suck. Delivery system send message that my furniture is ready for delivery and they call me next day to say it’s delayed by a week. Horrible experience and confusing systems for the customer. Horrible experience

Our sales rep Heidi was really helpful! She gave us suggestions and also showed us different options on how we can design our couch! We did take a little longer trying to find the perfect piece for our home but she definitely showed patience and helped answer any questions we had! She also set us up with a good delivery date! Thank you Heidi!

Nancy help me order parts for my clearance bed. She made this process super easy for me. Thank you for your help

Nazia was great and very helpful. Really enjoyed the experience

Loved Abraham! Thank you for sticking with us the whole time

Yong so helpful person plus the manager Khaled

Yong was excellent! Highly recommend her for your furniture shopping here at Ashley!

feedback after solution 👇🏼 The exchange for the correct sofa happened after 40 days of many conversations, many phone calls, many trips to the store and a lot of stress to the point of thinking about suing the store. Everyone was very willing to resolve issues and apologized all the time, but with little knowledge and resolution. I believe there is a lack of training for employees. As for our customers, never, ever receive something that is not perfectly the way you purchased it and in good working order. If it's not the way you bought it, return it at the same time, even if the delivery guys insist on leaving it and saying they'll come and exchange it because that doesn't happen. When you receive something from this store and sign it, even if you later see that it is not correct, you will have a lot of headaches exchanging the merchandise. Employees who are not very experienced in this. Furthermore, my sofa was replaced and today it works perfectly, as it could have been done 40 days ago. before resolution 👇🏼 feedback after solution👆🏼 I looked for this store to buy a sofa, I bought an electric sofa, the delivery was made on the correct day, but the wrong product, that's when the problems started, I informed the delivery guys that it was wrong, they still left the product, now I can't make the exchange without a technician come to my house to check the problem, it was scheduled for today 04/04/2024 and they simply sent me an email canceling the appointment. I look for the store and the store tells me that it will only make the exchange with a technician visiting, but the technician is not available. This has been 30 days. I do not recommend this store because the lack of resolution of a problem that they caused due to lack of attention is horrible and the wear and tear is unbearable.

we had a great experience with Zachary! He was very helpful and made our experience super easy.

(Translated by Google) Rashun Khalid So kind (Original) Rashun Khaled So kind

Zachary was a big help and very attentive.

I worked with Sushma, she was very helpful with my purchase of a new bed set and mattresses for mine and my daughter’s room. The manager was very respectful and helpful as well. Definitely recommend this store if you need furniture for your home. Will definitely be back!!!

SUSHMA was amazing! Took her time showing us everything we were looking for and we got everything and more! She was very very friendly and knowledgeable on the products.! Truly a great experience! We got a king bed, 2 night stands, full matress and a king mattress and boards and matress protectors! All at a super great price! Will come back soon!! 🤍🤍🤍

Sushma. She is an excellent customer service individuals with full of products knowledge

Rashun is a pleasure to work with. Very knowledgeable, friendly and easy to communicate with.

We have purchased multiple items from Ashely and feels very comfortable for all sort of business transactions. For a normal family, I can assure you that Ashley has Good selection of furnitures with different combinations of options.👍

Yong was very pleasant to work with! Very friendly and high energy! She was very knowledgable and thurough!

Yong is amazing. Was very helpful and i appreciate her enthusiasm. Pleasure doing business with you Yong!!

Thank you Nazia for giving us the best guidance and helping us in furniture selection.

Nazia was very sweet to work with. She was incredibly helpful and gave us the space to be able to make our own decision. She was very warm and friendly and gave great advice.

I was shopping for a recliner and Sushma helped us. She was very professional and kind and took the time to show us around and explain everything about the product.

Staff was great! Item was available in timely manner.

Nazia was amazing! And helped us find the perfect couch! Thank you Nazia!

Shushma was fantastic. She was informative while not being pushy. I highly recommend her.

Sushma was LOVELY! I told her exactly what I was looking for and it only took 10 minutes to find just what I wanted! Quick and painless! 😁

Nazia was incredibly helpful and knowledgeable without being overpressuring.

Bought my bedroom set nd Nazia nd paul was great.they hd plenty patience spending time showing around,i would still go to them if i want to purchase smthing in future.

Was helped by sushma - she was very attentive and gave me service right away, making the process smooth and stress free.

Regina is a very patient and kind sales agent.

Sushma went above and beyond answering every question we had and made sure we left satisfied

Sushma was wonderful and very helpful

It doesn't matter who I work with at Ashley, they make every experience I've had quick and easy. Carrera, and Abraham were a pleasure to work with. They were able to get my item and I made the process very quick.

Pretty big store with an interesting collection. Abraham helped me a lot to pick a new sofa quickly & efficiently!

(Translated by Google) I had a very pleasant and comfortable experience, they helped me with everything I needed, they resolved all my questions and they are very friendly and willing to help in a very cordial and kind way… thank you Valeriya and Nancy for all the help, we are very happy (Original) Tuve una muy grata y confortable experiencia me ayudaron con todo lo que necesitaba resolvieron todas mis dudas y son muy amables y a la dispocision de ayudar de manera muy cordial y amable… gracias Valeriya y Nancy por toda la ayuda estamos muy contentos

(Translated by Google) I had a good experience in the store. Very friendly and helpful employees. When you get to the store, I recommend that you ask for Valeriya. (Original) Tuve una buena experiencia en la tienda . Empleados muy amables y serviciales. Cuando lleguen a la tienda , les recomiendo que pregunten por Valeriya .

Nazia did really well by describing all the features of the sofa and all possible options. Thank you!

Amazing experience. We got the recliner and couch from Ashley. Sushma at the store was very patient and helpful to answer all the questions and got us what we wanted.

Daniel was helpful and kind. Answered all of our questions and was helpful but not overbearing.

Regina is good here

I initially called this location to inquire that a sofa I was interested in was on the show floor for viewing. I was kindly assisted by Regina and she stated that they did. We ended up in store and she assisted us with our questions and concerns with great professionalism and kindness. I would highly recommend this store if you are in need of any furniture. Not only is the quality of the product great but their customer service is as well. We ended up deciding to get the sofa. ♡

Nazia was amazing! Very helpful and gave me all the information I needed. I ended up making an amazing choice because of her!

Abraham had helped us get a dresser and bar stools for our first apartment. Excellent customer service!!!!!

Thanks Nazia for a great customer service! Found the perfect sofa and dining table for my apartment.

Had a wonderful customer experience with Daniel! Wonderful guy! Great store with great selection

Yong was very professional and easy to deal with . Thank you for helping us buy out set !!

I had done tons of research into sofas and ultimately settled on one at Ashley’s. It was super important I try it out in person first so I went to the showroom and asked to see the Maggie. Nazia was patient, friendly and efficient throughout the whole process. I can’t wait for the couch to arrive ✨

Nazia met me at the door and helped me with what I wanted, not showing me other items, and being sensitive to my taste, which she intuited very quickly. I have a couch, Ottoman and dining set for my new condo!

I appreciated the low pressure sales assistance from the staff. Nazia, my salesperson, was knowledgable and very efficient in completing my oder for delivery. I will be coming here first for future furniture shopping.

I bought a new bedroom set from Ashley Furniture, Regina was my sales clerk. She was extremely helpful and knowledgeable about my options, I appreciated her input. I will definitely shop at this store again when I'm in need of additional furniture.

Valeriya was very helpful and friendly. She helped us locate dining chairs and was kind to our little dog. Store has easy to navigate floor design and has pleasant ambience. We ordered bar stools online because the ones we wanted were available online and that experience went smoothly, too. Thank you!

Our sales rep Nazia, was wonderful l. She was very informative and was able to answer all our questions. Nazia was patient as I kept going back and forth and not quite sure what I wanted. Highly recommend Ashley Furniture

Nazia was fantastic. Knowledgable, but let us wander and make decisions without pressure. Easy to work with her and professional. Would come back just for her help.

Yong was a very easy Salesperson to work with. She spent hours with my wife and discussing what we wanted. She did no push us and gave us different options.

I stop buying table in the Ashley store Nancy was the person Who help me with all my questions in the costumer service Thank you Nancy I’ll recommend the store

My mother and I had an issue with an online purchase being canceled. We came in person to purchase instead, and Abraham and Martin helped us out so much! We appreciate the help and customer service. Thank you!!!

It’s the EMPLOYEES who makes the difference! Great service all around from Ashley HomeStore Lynnwood!

On our first visit the sales person kept showing us items we weren't interested in even though we told her our specifications. 2nd time the sales person listened and took us to what we described as the perfect chair.

Nazia, was a great associate! Really good experience super friendly!

Excellent customer service from Sushma

Great service from Daniel Our first time into this Ashley Furniture we walked in and the place was cramped busy and had a lot of furniture inside of it and a stalking sales person keep in mind this was a couple years ago. Wasn’t our thing we joked about it with our 9 year old. She decided she wanted to go to Ashley for her birthday (for fun) to see it. We came in about 6 months ago and it had all changed less crowded with furniture and a really nice sales staff. But she still had fun looking around 😂. We decided to look for a new mattress for us and brought her back with us. This is where we met Daniel he was kind and very easy to deal with from the start. We tried several mattresses over the course of an hour. We found we liked one of them. We decided to wait on the purchase for now. The next day we went to a place that only sells mattresses. We talked with them and decided we liked the same mattress that we tried at Ashley. My wife and I went and had lunch. After some discussion we ended up coming back to Ashley and purchasing from Daniel. We made an appointment with him (highly recommended) to come in and try the mattress again and ended up purchasing it from them. The reason we came back: Daniel was knowledgeable he was helpful and low pressure. He let our daughter try out the mattresses too and went the extra mile to make sure we were making the right decision for us. Mattress was delivered the other day and I got a call about 10 min after the delivery from Ashley wanting to make sure the delivery was good and we were happy. Thank you Daniel for the great customer service. My daughter can’t wait to come back and see him for our next furniture purchase.

Nazia was so helpful with my purchase of a sofa, chair & ottoman. Please consider asking for her to assist you at the Lynnwood store!!!

He's very helpful and informative on many items. Very patient with my many questions. Thanks Daniel.

I received excellent attention from Sushma

Nazia is a excellent advisor with full knowledge of the item. Highly recommend her.very friendly and good person

I worked with Sushma and she was a gem of a person. Got my couch with her.

We bought furniture, Nazia helped us.It was a excellent customer service.

Very good service. Highly recommend durapella material. My dogs can’t ruin it!

Paul is the best

Paul is awesome!

Abraham was awesome and very helpful! I will most definitely continue to come back and ask for him when I purchase any furniture.

Got a good deal and logical reasons for the purchase. Thank you Nazia! We truly appreciate your efforts with our purchases.

Paul was an amazing sales representative. He helped us pick out a new sofa and computer desk. Helped me setup a perfect delivery date for us in our new home. Paul has extensive knowledge on everything we looked at. Definitely would come back here again thanks to him!

I highly recommend this store for your furniture needs. Zachary was a pleasure to work with and provided a stress free buying experience. On top of that we walked out with the perfect bedroom set! Thank you Zach!

Abraham did a great job helping us thank you abaraham🥰🥰🥰🥰

We stop today and Rediet help us to find what we where looking for ,she was so nice and helpful she really helps us a lot.I definitely recommend Ashley store

Rediet was so helpful. So excited about our purchase!

Nazia is a very good and excellent professional, highly recommended.

Nadia was amazing! Thank you for all your help!

Great service and quality of mattress.

Paul at Ashley HomeStore was fantastic! He helped me get everything I needed for my one-bedroom apartment. He was really patient and answered all my questions.

Help was fast and not at all pushy or overwhelming I came in looking for a glider and left with the perfect chair!

Abraham Is the best sales person there is. He went above and beyond to help me even though I was a little bit annoying because I was too picky and indecisive but he was very patient and understanding I also admire his intelligence on product knowledge.

Sushma was great she wasn’t pushy understood my wants and needs and I walked out with more than I went in there for. Thank you Sushma for everything!

Nazia made our experience amazing while we purchased a bed set and treated us with the utmost respect. Would buy again from Nazia. Thank you!

Sushma was very knowledgeable about what they had in store and went above and beyond to help us complete our purchase.

Sushma was great help on selection and explaining process of delivery and set up.

Sushima was very helpful in assisting us and helping us pick a new reclining chair!

Nazai was a great help. She wasn’t pushy and helped me get exact what I needed. I definitely recommend her to assist you

Thank you Sushma for your diligent and friendly help!

Nazia is super kind and very professional. She was extremely helpful and full of knowledgeable and very friendly. Highly recommend her to everyone.

Nazia was so helpful in helping us select our sofa and dining set. Thank you Nazia!

We recently bought furniture for our new home from the Ashley store in Lynwood. We had the pleasure of working with Daniel and he was absolutely fantastic! We spent close to two hours exploring our options and Daniel was incredibly patient, checked with us sporadically but not to the point to make us feel pressured, and he answered all our questions. Daniel also went above and beyond to help locate my kid's lost jacket. My kid misplaced his FAVOURITE jacket at the store and we could not find it. But Daniel called us the next day to let know they found it. I bet no sales associate would have bothered especially after closing the deal. This is customer satisfaction at another level truly and makes us want to go back to Ashley just to work again with Daniel. I highly recommend Daniel and the Ashley store in Lynwood!

Came in to shop knowing what I wanted. Nazia was super helpful and kind. Guided me through my shopping experience and told me about the protection plan for my furniture. Nazia was AMAZING!

Nazia was very helpful and we had great shopping experience at Ashley. Sleeper sofa bed also had a very good deal.

Nazia was so polite and helped me get exactly what I needed quickly!

Great service ! Working with Nadia was great!

Nazia was very helpful! Loved her, was very patient about us deciding on our new sofas thank you!

She is very good.Appreciated her patience.

Heidi was wonderful to work with...she did a great job in representing Ashley Furniture and was very knowledgeable about your products...we look forward to working with her again!

Regina was fantastically helpful! This is our second time shopping here and we cannot recommend this location enough.

Heidi was so sweet and patient while helping my husband and I find the perfect bed frame for our home. She has phenomenal customer service and is very knowledgeable about the products in the showroom and made the buying process effortless and enjoyable!

Sushma was great, answered my questions quickly and smooth processing of my order. Will be coming back if I need more furniture.

The furniture is really good, well priced. Sushma, the sales associate is very courteous and helped us with the overall process in a smooth and efficient manner.

Sushi a was fantastic, she helped us make our decisions and had an easy checkout process! Thank you!

Heidi and Martin thank you for making our visit to the store worthwhile. Appreciate all the help during our purchase.

I recently had the pleasure of visiting Ashley's Furniture in Lynnwood and was absolutely blown away by the exceptional service provided by one of your employees, Zach. From the moment I walked in, Zach greeted me with a warm smile and genuine enthusiasm that immediately made me feel welcome and valued as a customer. Not only did Zach possess an impressive knowledge of the store's inventory, but they also took the time to listen to my needs and preferences, offering insightful recommendations and expert advice that helped me find the perfect pieces for my home. Their attention to detail and dedication to ensuring my complete satisfaction truly set them apart. Throughout the entire shopping experience, Zach demonstrated a high level of professionalism, patience, and a genuine passion for helping customers create beautiful living spaces. Their friendly demeanor and willingness to go above and beyond to meet my needs left a lasting impression on me. Thanks to Zach's exceptional customer service, I not only found the furniture pieces I was looking for but also had an enjoyable and stress-free shopping experience. I will definitely be recommending Ashley 's to all of my friends and family, and I look forward to returning for any future furniture needs. In conclusion, Zach is a true asset to your team, and their outstanding service has made me a loyal customer. Thank you for providing such a wonderful shopping experience, and please extend my heartfelt gratitude to Zach for exceeding my expectations in every way. Warm regards, Lori Underwood

Great service and wonderful delivery! Everything as promised.

Nazia provided outstanding customer service. She was very helpful and nice!

Nazia was very thoughtful, helpful and a great personality. We purchased our bedroom set with her. Highly recommended!

Sushma helped a lot in finding our dream furniture.

Nazia, helped me get good bed in boutta sleep all day

Nazia was a great help

SUSHMA was great today, good customer care, answered all our questions, and was a big help, will definitely be dealing with her again.

Nadia was extremely helpful, pleasant and so wonderful. I am definitely coming back here. The staff members were also very pleasant and wonderful. The world still has good people in it

Nazia at the Lynnwood Ashley store was very knowledgeable and professional.

Great customer service! Was able to get all my questions answered and found the product I was looking for.

First time adult here shopping for a sofa with a chaise. As soon as I walked in I was blessed with the dazzling smile and warm energy of Valeriya. I expressed what i was looking for and i honestly expected my options to be slim with the filters i had set for what i wanted. But Valeryia exceeded my expectations, showing me several options that varied in material, size, price, and comfortability. I don't know what i was more excited about, finding my comfort piece or making a new friend with Val. I chose the Keener loveseat and matching chaise. I am someone who loves color so I was hesitant to go with a lighter colored couch but that's what blankets and pillows are for! Thank you to Valeriya and all of the crew at this Ashley's location. I walked away happier than when I arrived.

Zachary was very nice and helpful.

Sushma helped us for everything we needed! She’s very friendly and attentive! Definitely recommend her.

(Translated by Google) Super good service and very friendly attention thanks to Nazia! (Original) Super buen servicio y atención muy amables gracias a nazia!

Very poor customer service as soon as I walked into the store. No one came up to me to ask what I’m looking for or what brings me here, not one single soul. As a black man seeing every other color in this store being helped and talked to felt uncomfortable. During my search to find a simple ottoman no one came over to assist or help and saw multiple workers look at me but didn’t come to help. If you looking for furniture look elsewhere where people are more welcoming and willing to help you get what you looking for!

Sushma was a great help, Excellent customer service, We Thank you Sandy,Rudy, Omer

Great experience here, just moved to the area and had to get furniture figured out and they were more than helpful. I worked with Yong Lin and she was amazing. She went above and beyond as well as made it all super easy. If you visit this store please ask for Yong Lin, you won’t regret it.

Nazia was very kind and helpful. Gave very clear information with anything and everything. It was our first purchase at Ashley furniture and she made it super quick and easy. 10/10 recommend

Nazia was incredible! Super helpful, and very knowledgeable on all the different options and offers. Will definitely go again!

Heidi was super helpful and showed me lots of mattresses . Great customer service all around !

Heidi was excellent customer service. It was a two day process. I just recently move to Seattle from Arizona and in a need for a comfortable couch that wouldn’t hurt my knees for being so low to the ground. Recommended multiple couches that I was looking and help me pick perfect one thank you Heidi. GO Dawgs -Coach Mitchell

Sushma and her manager Khalid were patient and pleasant to work with. We’re coming home with a full bedroom set because of it. Thank you both for all your help. :)

Paul was great to work with, thank you

Daniel was a huge help with purchasing our new mattress and dresser. Very knowledgeable and direct.

Awesome experience and very good service by Nazia. Very helpful and friendly.

Great easy experience. Sushma made the process a breeze!

They produce always better thing

Ordered a 5 piece L sectional sofa from Ashley store in Lynnwood. We had a good experience. Sofa was delivered on the same day as the estimated date provided. Everything was well packed and no damages found.

Thank you sushma for your great customer service on helping us buying this beautiful home sofa!

Sushma was a pleasure to work with. She was very detailed in explaining setup, delivery and protection plans. 10/10 recommend

Paul was amazing and so was everyone one else that assisted me with my purchase. He was really helpful and informative.

An employee named Valeria was so sweet and kind I love her energy and personality!

I love that they are so comfortable and friendly!

I was at the store and was welcomed with a great and enthusiastic person ;Nazia thank you for everything you have done.

Great furniture and the delivery went smooth

Excellent selection of furniture! The best part was the excellent service - Zachary was so helpful & friendly! We bought a new couch, loveseat, coffee & end tables! Zachary helped us make it all go great together! We will definitely be shopping here again!

Miss Nazia is an amazing person, really helped me in my selection and also in processing my sale. Thank you!

Nazia was wonderful and helped me 3 different times that I came in till I finally made a decision. Thank you!

Terrible delivery process. The store has very poor communication with their own warehouse for delivery and parts issues. Edit: just want to clarify that the sales people do a good job, just be mindful of delivery issues.

Paul was great!

Sushma every help, awarded all of my questions.

Valeriya was very helpful and personable and not pushy at all. Thank you for helping us find the perfect pullout couch for our basement!

Paul was great

Yong was so helpful! I swear we looked at maybe 10 couches because we were struggling to make a decision and she was so patient and committed to making sure we found the perfect couch! She was also so kind and funny the entire time! We will be coming back because of her!

Abraham is awesome. Coolest dude ever

Paul got us great deals.

Worst team !!! Furniture not delivered, Even after two month of order. Store manager dosent help and sales team is clueless about order. Worst furniture store !!!

Sushma was really helpful in selecting and finalising the furniture at store. She is funny and supportive to explain all details and made our purchase a great experience at store. Thank you.

Sushma made shopping fun. She went over every detail we asked about. Excellent service.

Sushma was helpful and courteous!

Very bad service.. we ordered furniture in January 1st week and still the furniture is unavailable. We were assured of partial delivery once items are available in warehouse. Contacted customer care multiple.times and each time.they mentioned the issue is escalated and someone will call to give exact delivery date. No call no update. Few of items we ordered are available since 3 weeks now but no delivery. False promises and horrible post sales service.. do not recommend at all

Sushma was very helpful! Thank you

Paul was very helpful and made us feel welcome to make a purchase.

Great Store great service!!! Sushma helped us and the whole process was wonderful….. update 04/01… so our furniture got delivered and it was damaged on 03/08…. Someone from customer service told they can come fix it but we chose to have em take it back to and refund the money. Till now we are still waiting seems like this is the worse place to buy furniture.

Sushma was very helpful and has wonderful customer service with a beautiful smile ..recommended ..

Nazia was extremely helpful!

Paul was very friendly and my purchase transaction was smooth and hassle free.

Purchased a leather sectional less than 30 days ago. It hasn't shipped yet, which we expected. When I called and asked about a price match, there was no hesitation on their end so instead of me having to cancel the order, they just price matched, refunded me the difference, and I still get my order on the original recieval date! I'm not sure if this is common practice, so I don't want to give out your name, but thank you so much for all your help C!

Valeriya was so helpful and the best associate we’ve ever had when buying furniture. We were first approached by a very push associate and then we met Valeriya who answered all of our questions without asking me for my information first. She was so thorough and made us feel very comfortable and happy with our decision. We’ll always ask for Valeriya!

Sushma helped me respectfully and quickly, very pleased with my visit today!

Sushma provided excellent, pleasant, professional service!

Efficient, accomadating and awesome to work with!!

Great experience!

Sushma was very helpful providing great service in helping us find the best piece of furniture for us.

Sushma was really helpful and professional. She helped us to buy a perfect dinning table.

Nadia was awesome. Very knowledgeable and understood what we were looking for. Professional, courteous and respectful.

We went there to buy sofa and recliner. Valeriya and the manager Khalid were very nice and satisfying. They understood our need and were so helpful. I highly recommend going there and getting Valeriya's help

We had a great experience shopping for our latest recliner. Sushma showed great interest in showing the products as per our liking.

On Jan 25th we had the pleasure to work with Iaiah during his first day. He was so attentive and supportive. His manager was also supporting him and us. What a wonderful leader his manager is! Lovely experience!

Paul is a Great Associate took care of me and my wife 👏

Their delivery staffs blocked my car parked in private property. When I asked them to move their truck so I can pull my car, they refused to, gestured to go around them, and treated me as I am invisible. I had to move my car front and back repeatedly in order to pull around their truck. When my car’s rear bumper got damaged, they teased me as “Do you want us to move our car now?”. I asked for information of their company to share this unrealistic experience, they said my damage is none of their problem, although I am certain it was their problem when they blocked my car in designated area and refused to move. I contacted their Lynnwood store and corporate office multiple times but never got connected or call back from any supervisor. I believed I deserve attention and apology from their supervisor but apparently they did not agree. Even the corporate office said I will need a order number and full information for purchaser even after I explained that I am not a customer. Absolutely disgusting and ignorant experience. Will never purchase or recommend getting involved from this company.

Paul showed me customer service like none other. He listened and could tell he was listening. Took care of me like I was at 4 seasons attending and attention to details will be back for his service. Like no other PAUL!

Paul helped us out in the store and was patient enough to mix and match furniture for us. He literally spent 45 mins with us without being pushy and showing us around and we finally purchased the dining set we liked. Next time you go to lynnwood ashleys, look out for paul.

Paull is the best man I have met him in Ashley stor he did help me alot , he did used all his experience to help me thank you paull.

Good price, sturdy, stable, good quality, and color, excellent customer service from Paul

Sushma at Ashley Lynnwood was very helpful and assisted us in purchasing our new sofa. Great collection of home furniture.

Sushma was terrific and fun!

Paul’s great give him a raise damn it

Regina did a great job! We loved our purchase!

Sushma was very patience with my family choices. She is a valuable asset to this company.

Nazia, was very helpful. Very Knowledge and helpful.

Rediet was amazing. I think she is the best sales person I met. Really appreciate it.

Rediet helped my husband and I along with my in-laws to pick the ideal furniture that we needed for our house. She was very professional, acknowledgeable and very friendly. Thank you Redeit we can't wait for our new and beautiful furniture to be delivered.

We had the most wonderful customer service from Rediet. She spent several hours helping my son and his wife select the perfect furniture for their new home. She was very patient and had many great ideas. They left the store very satisfied with their new purchases. I also purchased a nice chair for my home. I highly recommend Rediet!

Rediet was very helpful and professional! She gets a resounding 5 stars from our family!

I am extremely satisfied with my purchase. Zachary helped me a lot and was extremely attentive with the purchase. I would definitely come back more often!

Ashley Furniture… Paul was a great help. It’s was easy and friendly process. Thank you.

Very nice in store shopping experience. Sales Associate Lynn and the store Manager provided outstanding customer service. First delivery arrived and waiting for the second delivery.

It was great experience at Ashley, Lynwood. Valeriya explained the process very nicely and helped us understand all the options.

Abraham was very patient and thorough as I tried out different pieces in the store. Would work with him again!

Heidi was awesome, she was super helpful and friendly and helped me find what I needed. I wish there's were more people like Heidi around. Go Heidi!

We had a nice experience shopping at this location in Lynnwood! . Louise from the store attended to all our needs and helped us in making an informed choice after hearing our budget and what we were looking for in a recliner sofa . She was very courteous and extremely helpful in closing the purchase for us and we are very happy that we got what we wanted and look forward to the delivery soon !

Valeriya knows her stuff!

Sushma was very knowledgeable and courteous. She was able to find an item that was not originally noted to be available. We appreciated the time she took to help us with our sale, informed us of a discount we qualified for, and provided an easy and comfortable experience. Thank you Sushma! Later on, it appeared that the item truly was unavailable, so Sushma reached out to help us determine how we would like to proceed. We found an alternative that we really liked and she made the process of securely ordering that product extremely easy and pleasant. This Ashley store has a valuable asset in Sushma! Thanks again! ——— ETA: We had another great interaction with Sushma today (15May2024.) We knew we wanted her to be our salesperson due to our previous great experience. She was lovely, skilled, and quite efficient. We were lucky that the product we were interested in was on the display floor. Sushma asked us some helpful questions to further tailor the order to our preferences. We highly recommend this Ashley location and we encourage others to seek out Sushma’s expertise if they want a high-quality experience with their furniture purchase. Thank you again, Sushma!

Daniel at lynnwood was great. Gave great customer service and helped us make our selection with no pressure. Would highly recommend anyone wanting to purchase new furniture to visit Ashley's and see Daniel.

Zachary and Valeria where extremely helpful with putting in our order. Amazing customer service!

Zachary was extremely helpful when I told him what I was looking for & I thought it would be perfect. Estimated arrival was next week & it arrive today (2/8) and it IS PERFECT Thank you

Nazia, was very professional, funny, easy to talk to/with. Nazia made sure to explain every detail to us, and just made it a comfortable experience. Thank you!!

NAZIA was absolutely amazing with helping me pick out new furniture after my move. She was extremely friendly and not pushy on anything. Great service.

Thanks Yong Lin(Lynn)

Second update 2/10: Still no word back from owner who replied to original comment. Called store again today and now have a delivery date of 2/27, so 21 days after promised delivery date. Awful. Update 2/9: Owner responded to original below review. Responded to the below email address and still no word back. Not via email or a call. If I could give zero stars, I would. Ordered 3 bar stools last week. Salesperson Louise told us that we’d receive them 2/6. We only purchased these because we needed them by a certain date. She basically lied to our faces about the delivery date to get the sale. When we didn’t get any information the day before about delivery, we started to suspect something was off. Called the day of promised delivery and spoke with a nice person who would contact the warehouse about tracking numbers. Still no word a day later, and talked to another nice person today who still can’t give me any information on when the items we purchased will be delivered. Was told to call back tomorrow. Trust me when I say DO NOT SHOP HERE. There are like 15 other furniture stores in the area, shop elsewhere and save yourself the hassle.

This is our first time shopping for couches and Valeriya helped us out and it went great. She didn’t fallow us super close and just let us find what we liked then she came over to answer any questions we had. I definitely will be back to buy a new mattress though.

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Valeriya was extremely helpful and very kind to me and the people that i was with.

Nazia dedicated her time to assist me in selecting the ideal coach and entertainment center for my apartment. She adeptly navigated within my budget constraints and provided excellent service throughout the purchasing process. I plan to return for future purchases and enthusiastically recommend seeking her expertise for your next acquisition.

thanks for dear SUSHMA‘s help. We got the perfect chair for feeding my baby.

Sushma was great!

Sushma was very helpful.

Valeria is just awesome! She is very knowledgeable about mattresses and patiently explained about them based on our sleeping habits and existing sleep patterns. I would totally recommend going to her for getting a mattress. Loved the experience.

Nazia Greeted us right away! she was very attentive and super helpful she walked us through the whole process from start to finish. I've been inSales for over twenty years and am not an easy client to please I was was very happy with my purchase with the store today thanks to Nazia! Great job!

Great experience, thanks Nadia.

Red was tremendous. Helpful. Has the looks and personality of Octavia Spencer, movie star

Ask for Sushma. She was terrific

Sushma A is amazing

Abraham was great. He showed us everything and more. He was patient and he was very detailed. Enjoyed my time there.

Abraham was amazing

The customer service was excellent, thanks to Mr. Chong we were able to secure a great living room set!

Sushma was very helpful and friendly.

Sushma was very helpful. I would 10/10 recommend buying with her.

Sushma Carrera were amazing and were able to problem solve when the computer system went down. What could have been a nightmare was a pleasant experience.

Nazia helped my wife and I find a new dresser. Whatever you're paying her, isn't enough. Thank you for your help!!

Nazia was patient and thorough with our purchase. We can't wait to come back!

We were greeted very warmly by Isaiah. He let us know he was new to his job; however our experience through the buying process was just awesome. It is quite apparent Isaiah loves his job, his customer service is already stellar. I would also like to note how patient, kind, and professional his store manager was in teaching him some processes today. Great experience today. Another plus is price and payment options. Thanks so much.

We were eyeing sofas and have been checking online at Ashley. Upon visiting the store at Lynnwood we were greeted by Nazia and very graciously helped us out in every step of the way. She was kind enough to explain all the features we were looking for in a sofa. She even recommended the ones which would be better for our apartment and needs. We eventually did buy "Padova Sofa" which Nazia recommended. I am very happy with my purchase and the service Nazia provided us. Will definitely be back for other furniture needs.

We just got a couch and table set here and had a wonderful experience. Sushma was amazing and basically did everything for us, and helped us find the perfect set. Incredible customer service 10/10 would recommend. We will be back and will look for Sushma!!

We had the most amazing experience at this store. Sushma was extremely helpful in getting us exactly what we wanted, and was such a pleasant experience working with her. 10/10 customer service would definitely recommend coming to this store. We will be back!

Regina sold us an incredible mattress and bed set at the Lynnwood Ashley! She gave us all the time we needed to think and make our decision, and was so kind and helpful throughout the whole process! Thank you!

Susma was legit and very honest her and Nazia both helped me 3rd times the charm this place always gots the goods

We had a good experience at this store because of Abraham. He was super helpful in showing us all of the sleeper sofas they had as well as explaining to us the different options for delivery. He was friendly and not pushy. Thanks Abraham!

Very patient with us big selection.

Abraham and Khaled were very informative and helpful in selecting the right mattress for our neefs

she was very nice and helpful and explained everything to me that i need to know and also told me other options for what i was buying as well!

Paige was as amazing! She provided me with a wide selection of products, and a pleasant shopping experience. Everything was quick and easy.

Sushma is the best customer service representative. Thank you

I had the pleasure of being assisted by Valeriya today and she absolutely made my experience very enjoyable. She is very knowledgeable and very insightful and although I didn’t buy anything today, I will definitely be going back and requesting her help when I’m ready to buy my next piece of furniture. I highly recommend if you were going to Ashley’s in Lynwood that you request Valeriya to help you out! :)

Nazia was great to us. Thank you!

My wife and I were there recently and we worked with Nazai. Nazai was super helpful and provided a lot of information for us to purchase our sofa. Can't wait for the delivery and the new sofa. We will definitely come back to shop more with Ashley and Nazia.

Nazia in the Lynnwood store was absolutely best. Very helpful and efficient. I like her professionalism combined with very pleasant personality. Higley recommend working with her during your visit at the store.

Nazia was incredible. We kept picking more and more items and she had a smile and positive attitude the entire time. Even with technical difficulties she was very apologetic and treated us so kindly and with so much respect. We could not have had a better experience. She made it so easy.

Nazia was so friendly and helpful. The store system went down so we had to wait for the system to come back online but she gave us water and answered all of our questions and made the wait enjoyable. The quality of the couches and rugs were much better than we expected.

Regina was very helpful. Very pleased with the service.

Heidi was such a sweet and wonderful lady first and foremost! Thank you for helping us find the perfect sofa and love seat for our apartment 😇

A great experience buying our sofa… the salesperson was friendly, knowledgeable and easy to work with. She wrote up the sale and we left the store with a delivery date within 10 days! Very satisfied!

Daniel was amazing and really listened to what I specifically was looking for in a couch and even set me up with delivery for 3 days later! Thank you for all the options!

Sushma was very helpful with furniture suggestions close to our preferences. We found a couch we are happy with, and the sale was quick and easy. Sushma made sure we had the best furniture shopping experience possible.

Jamal took care of us

Ashley's is a really pleasant showroom. I needed two bedroom sets and a dining room table and they had plenty to choose from. And I just wanted to give a shout out to Heidi. She made the entire shopping experience enjoyable and easy and my daughter absolutely loved her. She wanted to make sure that if we ever needed more furniture we would come back and see her again haha. Thanks again Heidi.

Daniel was quick and very helpful with price breakdowns. Helped us get our delivery options figured out and get it as soon as possible without forgetting anything.

Daniel was super helpful and made the whole process quick and easy for buying our first couch.

Zachary was an excellent salesperson and Val was a great help too.

Great service, easy to interact with and knowledgeable

Zachary was excellent and I’d definitely come back for more furniture shopping needs!

Heidi was a fantastic help.

Heidi was amazing!

Excellent experience.

Yong was very nice and helpful when we came in to buy a sofa, coffee table, and nightstands. She pointed out the options in our budget and didn’t push us to buy anything. She was very polite and made the whole furniture buying process very delightful and easy!

Heidi was super helpful and made it an easy buying process! We can’t wait for our new chair!

Nazia the sell person was Very informative and helpful

Paige was fantastic!

Zachary was a wonderful help finding and providing info on the couch and dining chairs we had seen online. He also showed us some counter stools that we liked. And he did this with a smile, was ready to answer our questions, but he did all without pressure which made it all a very happy experience for us. Thank you so very much Zachary!!

Nazia did a great job showing us what we needed and gave us good deal..

We met Sushma and she was very kind and helpful. Understood our requirements and was patient to guide us through. Very wholesome experience.

Satisfied with service

Zachary was so helpful and kind, he didn't talk down to us

Sushma was awesome! Carried around end tables and coffee tables to rlhelp match my sofa! Great experience! Will definitely be returning 😌

Azia was very helpful and informative. Good experience.

Great service! Thanks

Great selection and nice price range. Lots of options for every kind of decor & budget. Also loved working with Valeria. She was super helpful & didn't try to pressure us at all!

Kitchen table is great! I love the style and fits well in our smaller home. The parts that sold us on the table are all the storage spaces, includes, two drawers (velvet lined), two compartments on opposite sides of the table and if you get the bench (which we did) includes a storage spot to put items in.

Nazia was fantastic and had great suggestions for a rug to go with my loveseat and chair.

There was great selection of modern furniture and Sushma did an excellent job at helping us find what we needed. We are definitely coming back!

Nazia was very helpful. Had a splendid time searching for seating.

Very nice customer service from Sushma!

Zachary was very polite, cordial, and refined. His approach was not aggressive. He was just trying to be very helpful. I needed the help and as a result, I got exactly what I want without any errors and had a good price. He saved me time, money, and headache. He’s so sweet!

Zachary was a blast at the purchase! He made the process. Super smooth, and I would do it twice if it wasn’t for the price!

Heidi is amazing.

The couch is incredible! The entire experience was great. From buying it to the delivery it was flawless.

Louise was amazing! Answered all of our questions, friendly and very knowledgeable, bought a great couch and loveseat because of her!

Good selection, good prices, good folks helping. Purchased loveseat, 2 chairs, ottoman. Just arrived today. Very happy experience. We will go back for more. Now it’s nap time in my new recliner.

Heidi was very helpful in providing guidance and clear information. We just came to see the bed and ended up buying in one go. Thanks Heidi for your excellent service

We were pleasantly surprised by the prices at Ashley Home Furniture in Lynnwood. Paige greeted us promptly, and showed us many power recliners in our price range. Paige was cheerful, energetic, and had an encyclopedic knowledge of Ashley recliners, including which models and fabrics were in stock. If we were shopping for more furniture, we would start at Ashley, and ask for Paige.

Excellent customer service. Paige made buying a recliner a pleasure. The checkout process was smooth and I secured a convenient delivery date. From now on, all my furniture will be from this branch of Ashley.

Sushma was great. Patient, efficient & very helpful.

Sushma was good and helpful with power recliners for the elderly.

Great service from Sushma-very friendly andhelpful

Sushma was a great help this visit. Last visit Abraham was also awesome.

Had a good time picking out our wonderful new purple mattress! We were helped by a lovely woman named Nazia, she was very helpful and made us feel very special as customers.

Super nice and helpful, had a wonderful experience shopping with or rep Nazia. Will be back for future furniture purchases.

Daniel helped us and was very kind and conscientious. He let us browse but was very helpful when we had questions. He also helped facilitate a quick pickup through the manager, which we especially appreciated given we bought them on 12/23 and didn’t have many options for availability! Thanks again Daniel!

Sushma was friendly and helpful, frequently checked in to see if we needed anything. Ashley’s is always an easy shopping experience with reasonable quality for the price.

Very polite and nice store Nazia helped immensely my girlfriend and I find the perfect couch

Nazia did great today and was always there if we had any questions and helped us find exactly what we wanted

Sushma was very patient and helpful while we bought new recliners.

I rarely go write reviews but it’s unfortunate that we were treated so poorly at the door when we came in to shop for items that were listed on the website in store. We were ushered back out the door by the greeter with an orange tablet who seemed to not even bother to help or give any kind customer service or assistance to help us find what we wanted. You were going to have a first time customer and lost it in less than one minute.

Needed furniture for 2 kid bedrooms and a master bedroom. Was able to find everything at Ashley. Paige was very helpful and the experience was great!

Yong was very friendly, helpful and concise! She was attentive to my girlfriend and I's needs and made our couch buying experience very pleasant and easy. We are very excited about our new furniture! I absolutely recommend Yong :)

Nice and good service

Zachary was amazing and kind. Helped us buy our couch. Very knowledgeable and answered all our questions. Polite and professional! Thank you!

Sushma was very knowledgeable and helpful.

Mark was great in helping resolve a problem for us. We are really enjoying our furniture. Delivery guys have been great and conscience of our home.

Heidi and Abraham were so amazing and helpful with my grandmother and I. She was able to get the cutest recliner and couch. And she is thrilled!! We couldn’t be happier. Thank you!

Zachary made my Ashley shopping experience extremely comfortable. He struck the perfect mix of helpful, but not sales person pushy. When I had questions about my purchased items he was very knowledgeable about all the company policies and procedures despite being a rather new employee! Kudos, would definitely shop here again based on my shopping experience today.

Worst furniture buying experience ever. All these happened when I tried buying just 1 couch - - Employee asked me to come next day as he had shutdown the system 30 mins prior to closing. I just wanted to modify my order and make it sofa sleeper - Employee ordered wrong color out of spite, as I pushed for it to be handled the same day (30 mins before closing and he was sitting idle) - When I rejected the delivery, store manager Khalid promised a return within 10 days. 18 days later, no money has been returned. I had to call and open a ticket for investigation. Sales staff Carrera was good and helpful, deserves a star for that. But the issue was beyond their purview. This is the worst furniture store I’ve ever been to. Edit: They’ve only issued a partial refund after opening a ticket with Ashley corporate. This is really the worst experience I’ve had buying furniture. Edit: They made me visit the store for the refund they had withheld.

Sushma was the associate that helped us and she was very awesome, got us what we were looking for right away 😁

Sushma was very helpful and friendly. There was a good selection of dining tables and she patiently showed me all of them. If I ever come back I will ask for Sushma.

We came in today to look at some options for couches for a living room and game room. Paige greeted us at the front door and helped us throughout the process. She was very kind and knowledgeable and when we needed to know something she was quick to find the information for us. I've had a great experience shopping at Ashley and plan to purchase our furniture from there. Thank you Paige!

Sushma was efficient, kind and helpful.

Great service. My sofa is beautiful.

I and my family are happy with the items …and the delivery guys are super fast and nice ones .. Thanks !

Louise Harris Had wonderful experience with Louise. She is friendly, informative, and very patient. Got all the questions answered and explained all questions with right intent and information. Thanks a lot.

Regina was vey helpful, professional and nice.

Sushma

I had to come in to pick out a new sofa as the one I bought online was too big to fit up the stairs. Paige was very attentive and respectful of my budget and delivery needs as well as what room my sofa was going to be in and be a daily user. I was also able to give very honest feedback about the furniture and my style preferences. After showing me a few options we found one that worked color wise and size wise for my living room.My grandpa also appreciated the dad jokes and overall customer service while we filled out paperwork. Thank you Paige!

Got pretty good experience with Sushma who was very helpful during the whole process. Highly recommended!

Ashley has great staff, especially Valeria V. Who was very helpful, patient and knowledgeable.

Zach was patient amd went above amd beyond, the manager was helpful as well

Heidi and Regina were so nice and help full

We had a great experience. Abraham helped my mom find a recliner chair. He was very patient, showed her some options and gave her time to think. He was wonderful to work with and she found one she liked. Thanks for the great experience.

If I can give zero stars to store I definitely would. Customer service is very bad. Their delivery time is way higher than other stores that too with surprises. We choose sofa which did not fit on first delivery however without any communication they made us wait for another 2 weeks and delivery same piece which again did not fit. There is communication gap between store, warehouse and delivery team. We had to spent thanksgiving without sofa.

Ms Yong helped me out again on my purchase of a tv stand! Really glad to get what I needed so quickly and at a price point within my means.

Sushma was very friendly and helpful, we were able to shop on our own but she was available whenever we had any questions.

Sushma was awesome. She was not pushy and she really knew her furniture.

My sales rep Valeriya Vikevich has been absolutely amazing! She is so kind and patient, answers all my questions thoroughly, and has done a wonderful job helping us purchase our furniture. She’s awesome, I’ll definitely recommend her to anyone looking for furniture at this location!

Nazia was wonderful to work with. She’s kind, patient and professional. We purchased a sofa and it was a great experience because of her. She offers very helpful suggestions.

Thank you Ashley store with Sushma. She is really helpfull to decide best matress and sofa. Thank you hospitality as well😊

Mrs. Louis was very kind when assisting me and my family in the purchase we made, she was very patient when explaining to us the prices and the items we were looking for and above all that it took us a bit to decide due to the variety of items she has. the Ashley store in Lynwood and their staff are very friendly and especially Mrs Louise, we will definitely shop at Ashley again and would recommend to friends and family, excellent service, thank you Mrs Louise!!!

Nazia helped us today and she was amazing, very knowledgeable, patient and great customer service. We are happy customers!

Really good customer service. Nazia was great, helped us start to finish. I will return for future purchases.

Valeriya was extremely helpful without being overbearing in any way. Lovely personality. Good sense of humor and very patient.

Sushma was fantastic. We have a small house so she took us straight to the sofas that would work for us. She was personable and fun, speedy and delightful. We were in and out with a new couch quicker than we imagined.

Anzhelika took great care of us and provided a comfortable shopping experience. We ended up with a wonderful couch and she was kind and patient in the process. Thank you, Anzhelika!!

Valeriya is very friendly and great with suggestions.

We’re so thrilled to find the perfect couch for our family. Great value for the quality. The hard part now is waiting for it being delivered. All the things in the showroom are display only. Have to order and get it shipped. We also got the 5 year protection plan because it just made sense. Thanks to Anzhelika for all the help today! She was great!

Valeriya was very kind and helped us with what we needed

Ashley furniture was great. Valeriya was very helpful and knew exactly how to get what we wanted. Will be back again. Thanks Valeriya

Abraham was awesome and helpful. Ask for him by name! He will have all the information ready for you as you’re walking around the store. He anticipates your needs in advance. Well done!

Sushma, the best I'll go back to Ashley furniture cause of her She's a good sales lady 🥰😘💕❤️

Sushma

Thank you Sushma for great customer service and quick purchase!

Sushma was AWESOME. Super helpful and informative. Let us wander or ask her or whatever. She made this day very easy for us, yay!

Furniture looks great!

Very good quality and worth the money

Bought a tonne of furniture (mattress, cot, sectional couch) and a lot more of things that we are loving from Ashley Alderwood store, thanks to all the help from Sushma! She was a great guide and for someone who did their home furniture shopping for the first time, can't recommend her enough! Thank you Sushma.

Nazia made our experience wonderful.

Thank you Abraham! So helpful with my purchase!

Abraham was so kind and helpful and we are so excited about our new couch!

Regina was wonderful throughout our transaction. Worked hard to help up find exactly what we pictured.

Sushma is a very help full and very Professional!! Thank you for the service.

Sushma was incredibly accommodating and a great help in helping pick out our dining room and living room furniture. We are very thankful for the service and hospitality we received during our visit.

Sushma was wonderful and helpful and we got a great table at a great price

Awesome assistance by our agent, Miss Sushma. She was knowlegeable and very kind.

Sushma was an amazing sales person. She made my experience quick and thorough. I got a great deal and she walked me through every step of my purchase. Thank you Sushma! Happy Holidays.

Nazia is very well customer obsessed, prompt in her communication and very knowledgeable. She detailed various options of bed frames, material, deals etc and made our shopping easy and overall satisfied with our purchase

We worked with Nazia to get our new couch. She was very help and informative and helped us navigate the tricky details. Thank you!!!!

I definitely wish there was a negative review. I am giving one star ⭐️ because of the couch. I am so frustrated after spending about 8K to buy furniture and a Reguard protection plan. My couch got cosmetic damage. Ashley collaborated with Reguard and they sent a technician, he spent 6 hours repairing unfortunately he was unable to repair it. Now I am calling them everyday and getting a different response. Please don’t buy anything from Ashley or be coned to buy a “protection plan”.

My husband and I were at Ashley store in Lynnwood, WA on November 19, 2023. Just want to mention that we were very pleased with the customer service given by Rediet Tedla. Rediet was very professional, courteous, and she went above and beyond with everything she explained about the furniture we chose. Today we received our sofas and are very happy about our purchase. Thank you.

Would not recommended purchasing from this store. Be careful with your order. The person who took my order made not only 1 but 2 mistakes with the furniture I purchased. They added an extra item that I didn’t ask for and added the wrong couch. I noticed it wasn’t correct during the delivery but the delivery guys were very rude and intimidating, making me uncomfortable addressing the issues. Once I finally reaching someone at the store after coming in person and not getting help and calling for a couple days, I was told they have a no cancellation policy and I was stuck with the wrong couch. What a terrible experience.

My parents bought a couch from Ashley and less than 1 year of having it, the cushions started piling and shedding badly. We called customer care to have it looked at under warranty, the technician who came out said that this was normal wear and tear and that he will update us with what can be done. We waited months before someone would tell us what was going on, only to say our warranty is expired and because this is normal they won’t do anything about it. If I had known the quality of their furniture was so poor that less than 1 year of having a couch it would be piling and looking so bad I would have never purchased with them. Would not recommend their furniture especially for how over priced it is for what you get.

Service and experience was amazing

Im moving to Seattle and furniture shoppinf for my appartment.When we walked in Nazia kindly greeted us and explored what we were looking for and gave us an overview of where to find the pieces I had in mind and others to compare. She gave us space and privacy but was also eagerly available to answer any questions we had. I did not expect this to be such a smooth and seamless experience. I can't wait for my furniture to arrive. Thank you Nazia!!!

Sushma was awesome! Very attentive and informative with helping decide on what product I wanted to look at. Will be back.

Yong was very helpful and kind. I didn't buy a big ticket item, but that didn't matter. Yong still took the time to help & make sure i had all the information about the items.

Never go back . Run from this place. The sale staff will tell you anything to get you to buy something then it will take 3 weeks later then told to show up . I will never buy anything from them again.