Ashley Store | Lynnwood, WA 98037

We walked into Ashley Lynnwood, WA and were promptly greeted. Our Sales attendant RR was perfect. The selection of furniture was extensive and reasonable. I highly recommend this store!

Zero star is not an option but this store definitely deserves no stars. Awful service. They told me 5 years interest fee payments, got me signed up for a credit card and the card company now says they don't have such service. I waited for 25 days to get my furniture delivered, came with a broken dining table and dresser. Waited for another 3 weeks for replacement. The replacement guys lied and only partly replaced the items. I called store 3 times for a call back from manager who never returns call back. Forget about numerous calls to the credit card company for never received card/ statements, surprisingly I was told I am late on my payment without even having my card or statement in hand. Both synchrony bank and the store play ping pong with me saying the other party may fix the issue. DON'T BUY furniture from this store, all lies to make you get into this trap, and the service afterwards is pathetic. Worst furniture buying experience ever!!!!!!

I went in looking for 2 specific items. My granddaughter had helped me choose a sofa and recliner in blue. Moon was the sales associate with the Ashley Store. They had the recliner on the floor and a similar sofa. She told me they would in fact deliver to Port Townsend. In roughly fifteen minutes, after laying on the sofa and sitting in the recliner, the transaction was complete. They only thing she wouldn't do is allow me to take a short nap and give me a two hour wake up call. She was extremely helpful and understanding of the fact that those were the only items missing from my living room set. Needless to say they are being delivered on the seventh of June. Thanks Moon.

Just purchased some new furniture for our home. Leul did a great job showing us pieces that favored our personal taste. He helped us get eyes on what we were looking for so we would not waste time looking at items we were not interested in. Khaled did a great job explaining the financials. We walked away feeling good about the purchase we made.

I had a phenomenal experience with my purchase at the Lynnwood store. Our saleswoman was very helpful, very friendly, knew the store and knew what customer service was all about. The store is huge and has so many styles available to see and try out. The delivery team was communicative, timely, tidy and very efficient. I would definitely shop there again in the future.

Nazia was very professional, so patient with us, full of knowledge on what she is doing and sure, polite. The customer can take their time to go a round with no pressure to buy. I really was just going to have an idea about the furnature for my new apartment. I got what I want from the first visit with professional support and help from Nazia. Thank you for your support.

My girlfriend and I visited here to look at TV stands. As it turns out the one we wanted was discontinued. It took them 20 minutes of "figuring out the price" before we decided to leave. Turns out they were trying to package together and sell us way more than we were wanting because it was discontinued and they had no need for it. We declined and left angry due to the huge disregard for our time and not listening to what we wanted. They also decided to use the store card my girlfriend was approved for to place an order for dining room chairs that we never agreed to, looked at or even suggested we wanted. Highly shady practices.

Nazeia is so expert and helpful also she is so patient and kind.

Very professional and extremely helpful!