Ashley | Lynnwood, WA 98037

They are very helpful and easy to order the merchandise! It was a pleasure working with them! Very quick to deliver!

Felt misguided with the offers and pricing. Although the store was willing to compensate for the miscommunication, we would rethink over that.

Daniel Chong helped us buying dining table. He was very helpful, answered all our questions and was very patient with us. Thanks to Daniel!

I’m a large man looking to get a lift car for me.and Moon worked hard at finding me something. She has excellant customer service! Moon went the extra effort to help me out!! Much Appreciated, David C. (Mill Creek)

The customer service was great by Vincent and Spencer, they went above and beyond and answered any questions I had, so polite and knowledgeable. Thank you so much😊 Alma

After waiting for 3 days no one contacted me back even if they said they will call me back the next day, my order supposed to be arrived by January 12th, so I have to call them today and cancel my order. This is the worst store to do business with. Will report to business bureau.

Ashley gets a 10 in our book. They were very attentive and patient as my 94 yr old picked out her couch and then exchanged it the day after delivery. Everyone there was friendly and helpful.

Louise helped us today and was so kind and helpful! She showed us around the store and was extremely knowledgeable about all of the products and was also very patient while we discussed everything. It’s a very big decision to buy all of the furniture that we did, and we wanted to make sure we were making the right choice. She also showed us the tempurpedic mattress with the adjustable frame and we definitely fell in love! We’re so happy with our overall purchase and so glad we came to Ashley to find everything we needed. Louise was such a treat to work with and so sweet, if you ever get the chance to have her show you around you should definitely ask for her!

Valeriya in an exceptionaly personable and excellent team member. She was great to work with and was so wonderful in balancing answering all of our questions while being so sweet to our toddler. Recommend this location to anyone - look for Valeriya!

The miscommunication and lack of customer service from Ashley's are unbearable. It has been three months and we still have not resolved our issue; I also now have a headboard that I don’t want taking up space in my hallway and was told that it would be picked up. I have been a customer for over 20 years, if this is the way Ashley’s is working nowadays, I’m afraid this will be my last purchase through them. I am requesting you provide a billing adjustment or refund as soon as possible and possibly a credit to my bill for all of the time that I have spent dealing with customer service over the phone, going to the store in person and the multiple delivery attempts. Do better.