Ashley Store
Open today: 10:00 AM - 09:00 PM
The Ashley Store in Tacoma, WA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Ashley Store Tacoma, WA
I purchased a coffee table set and large rug from this location and I love them. The staff is very helpful and so down to earth. Jacob was the sales associate that helped me also the customer service representatives Emily and Ila were also awesome to work with. I met the store manager Tanner super nice guy he definitely knows what he’s doing. Five stars all day!
If I could give 0 stars I would. I purchased a sectional couch from here and paid for doorstep delivery. The total came up to around $1700 . It took weeks for me to receive the couch. The couch fitted through the door but the way my hallway is set up the second part of the couch would not fit through. I immediately called Ashley's back to let them know my situation. They told me to send pictures of the couch not fitting through the hallways and I did. I waited 48 hours for them to tell me they would not except my request of exchanging the couch to something smaller. I didn't want to return the couch it checked the boxes of everything I wanted in a couch it was just too big to fit through my hallway sadly... I should have measured the hallway before receiving it but things happen. I can't believe they would deny someone to exchange even when it's under warranty. This is absurd costumer service and they should find some type resolution for a paying costumer. I literally furnished my whole house from Ashley's my bed frame is not even that sturdy but I never complained I will never give them a dime and I hope no one else will. Now I'm stuck with a couch in my hallway. Do not shop here they do not handle situations well I'm so disappointed in this company
The team at Ashley Tacoma was great. Especially Eddie, Maurice, and Edgar! They took time to help find exactly what we were looking for. Eddie can answer any questions you have regarding mattresses and get you in the one that works best for your needs. They were very professional and I highly recommend to anyone!
good store
I recently purchased a very nice wooden bed frame from Ashley Furniture in Tacoma. The sales staff was extremely helpful, and knowledgeable. I worked with Mike throughout the process of this sale, and he was above and beyond helpful. I would definitely do business here again. Thank you for a pleasant and smooth sales process!!
Great customer service
I ordered my furniture a month ago and I was expected to get my furniture on the 11th of last month and ever since I've gotten 6 calls to reschedule delivery when they don't even have my furniture in their warehouse. I'm a very patient person but to be contacted multiple times about rescheduling my order is annoying at this point I spent 2k on my furniture and it's not even here I don't even know what it looks like and it is on back order. It's so unprofessional and not to mention the recent call I got the man hung up on me while I was talking after I said I do not want to get another call about my furniture not coming
No interest for 60 Months^° - In-Store Only
0% interest until April 2029^° - In-Store Only
On in-store purchases made with your Ashley Advantage™ Synchrony credit card. 60 equal monthly payments required. Down payment, tax and delivery may be required on in-store purchases.
^°Qualifying purchase amount must be on one receipt. No interest will be charged, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Down payment may be required on in-store purchases. See sales associate for details. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 01/01/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.
Free No Hassle Delivery & Assembly^^
^^Previous purchases excluded. Offer applies to single-ticket purchases that include a Tempur-Pedic®, Purple, or Stearns & Foster® Mattress. Offer includes free delivery, assembly and removal of packing materials. No-Hassle Delivery + Assembly not available in all areas. Offer valid at participating locations only. Offer excludes clearance/closeouts and floor models. Cannot be combined with financing longer than 12 months. See store associate for details.