Ashley Tukwila, WA 98188

Ashley Tukwila, WA


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
2.8 Star Star Star
(1983 reviews)
Star
Lori Loveland 6/28/22

Wish I could give them a 0 for customer service and quality and only wish I had read all the negative reviews before my mom purchased a bedroom set there. We took the comforter home with us and washed it and it completely fell apart at the seams. Took it back to the store in Tukwila and the manager was rude and refused to replace it. Canceled the whole order. After reading the reviews about the nightmares with delivery and not being able to get damaged product replaced I feel lucky we didn't go through with the order. From now on we will stick with Costco and Amazon.as they back up their products and have great customer service

Star
Tejr 6/21/22

Horrible Experience, will never ever do business with Ashley again. If possible I would give negative star for the time I had to waste and the effort I put in to get the furniture and service I paid for. - Delayed Delivery: Promised to deliver in 2 months but had to wait for 6 months that too after making multiple calls. They always schedule the delivery and cancel it a day before giving same reasons. - After paying premium price for the delivery and assembly, and 6 months wait, the delivery team tried to rush through the delivery and assembly in 5 mins and leave. While doing so they damaged my property and the highlight of the process is that the team didn't know how to assemble and one of the team member didn't help to assemble, i had to help them put it together. They didn't even bother to check if the furniture is functioning properly until I asked them to. - To put in a complain for the damages to my property I had to literally make more than 50 calls over the period of 3 months and finally give up as there is no satisfactory responce nor reasonable resolution offered. The store I bought from says they aren't responsible after delivery, the customer service says the delivery was through third party so they will have them contact me, it went in circles for months. They make fake promises and none of your calls are recorded or noted to continue conversation from previous discussion and request for what they have promised for damages. All the new person on the call will say is 'I don't know whom you spoke to last time nor I have notes of what you are saying' and will ask you to start over the issue. Don't waste your time and money here. There are much better stores with quality products and good customer service.

Star
Chelsea Proffitt 6/14/22

VERY untrustworthy and extremely poor experience all around. We were promised delivery in April and still haven't received any furniture. We've been jerked around for 4 months with no updates and a lack of support each time we've called. Thanks for taking our money and going MIA. Congrats Ashley, you lost a repeat customer.

Star
Erik Church 6/9/22

The current supply chain has made it difficult for large item stores like Ashley to promise customer delivery eta. We bought a bed for my son 8 weeks ago and we were told the new eta is an additional 4 weeks. Be prepared to wait 3-6 months for your item to arrive. Ashley will not communicate delays and leaves you on hold for hours as you must push to have your voice heard as a customer. I feel bad for the employees in the industry but it is best to steer clear of inaccurate Ashley and buy from Amazon instead.

Star Star Star
Lisa Wilson 6/4/22

Lots of furniture sharks!

Star Star Star Star Star
Madeleine Strahan 5/31/22

Alaijha was super helpful when my boyfriend and I were picking out a new sofa and barstools for our studio apartment. She made sure we got the best price and matched the online prices which were less than in store. She was super patient and I couldn't recommend her enough!

Star
Aswin Tekur 5/27/22

Very very poor and frustrating experience. No one at store is reachable. Mandatory 150USD for delivery. Poor experience throughout. Do not purchase anything at the store. For returns they ask to visit the store in person. Very antiquated

Star
Big Lexiii 5/19/22

Terrible first time experience. They lie to you in store about deliveries. I bought a couch in Mid April and it was supposedly in stock at the warehouse and should have been delivered within a few days. It is currently mid May and the entire month they have not contacted me to notify me about why my couch continues to be delayed. If you don’t call them, they won’t call you. I have gotten automated text messages asking me to confirm deliveries, and even with doing that, my delivery has still been delayed until the very May and that’s what they told me when I called and asked why my furniture is not here today. Terrible company.

Star Star Star Star Star
Vignendra Jannela 5/13/22

Our shopping experience with Alaijha was delightful. She was very patient and kind and helped answer all our questions. She was wonderful in helping us bag the best discounts for our purchase by price matching online. The store had a great collection with some amazing promotional discounts going on during our visit.

Star Star
William Adams 2/27/19

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