Ashley Store | Barboursville, WV 25504

Rachel, my sales rep,. was very knowledgeable and helpful for me to find the exact item I was looking for. A very stress free and positive experience.

Ordered furniture 7 weeks ago was told be in no longer 3 weeks. Called today and will be another 2. Everytime we call they keep saying nextweek. Do not buy from this store if you want your furniture anytime within next couple months

Rachel went above and beyond helping me! I so greatly appreciate her more than she will ever know!

I had such a great experience at the Ashley Store in Huntington! Mia is such a pleasant Sales Professional! She is super friendly, relatable, and very knowledgeable about the different collections and colors. Mia will take her time with you to find exactly what you’re looking for. I am very happy with my purchase and I will definitely be back again.

Rachel was such a a great help!

Store manager Jamie was super helpful on different couches and loveseats! Arrived a week later during the specified time frame. The delivery guys had us set up and were out the door within 20 minutes. Sitting on my new couch now!

Mia Bragg was an amazing salesperson. She is awesome. She gave us the best deals and was very knowledgable.

Lovely staff at Barbourville, WV store - looking for a lift chair for my aunt and quickly found what we needed. Greg was very helpful and let us know the chair we liked was in stock! I was visiting from Wisconsin so was able to pick up the chair directly from the warehouse on the same day. I am enjoying the new chair in her home as I write this review!!! Proud to be an Ashley Furniture team member myself 😁

The sales ladies(Rachel Teklehaimanot and Mia Bragg) were both awesome, created a very relaxed shopping experience, listened to our needs and made great recommendations.

Great customer service! (Rachael)

Great service as usual from the team at Ashley Furniture Store in Barboursville, WV. John was immediately courteous and asked the right questions, ensuring he listened to what we wanted and not hesitating to honour an online deal in-store. He wasn't pushy but rather was letting us lead the interaction, something not seen much in storefront retail!

Great experience during and after the purchase

Rachel is a great salesperson, I have used her multiple times over the years. I had an amazing experience as always. Thank you Rachel.

Very pleased. Our sales person Rachel was amazing! She was patient of our many questions and responded quickly when we reached out with more questions after our initial visit to the showroom Many thanks!

Rachel greeted me and walked all over the showroom helping me find what we needed she was beyond helpful! She answered all our many questions and even responded immediately when i reached out to her with more questions after we left and when I came back a week later she helped me find and get what i thought was back ordered for weeks. Very pleased! Thanks Rachel

Rachel was great. Patient. Attentive. Answered every question asked. She was very knowledgeable and has clearly been in the business long enough to know it well. Her supervisor was there on Saturday and was also very friendly and helpful. Top notch crew. I would definitely spend money there again.

Greg Winters from the Barboursville, WV ASHLEY store made our experience quick & simple! The set we found online was not on the store room floor, but others piece in the same fabric were, so we were able to see/feel prior to purchase. Greg had all of our info ready when we walked into the store, he was friendly & thorough. Great salesman & great prices! Thanks for a great purchasing experience!

Rachel was a great help

Bought an amazing matress from Mia. she was very knowledgable and personable and made the process super smooth and easy.

Mia was amazing! She was very helpful and friendly. We are now sleeping on s wonderful mattress at the best price.

Mia Bragg was awesome she is very knowledgeable and friendly and I can't wait to get my new sectional couch and kitchen table and chairs

Marcus Coney was very polite, knowledgeable, and helpful with our purchase of outdoor furniture.

Excellent experience beginning to end with Ashley Furniture. Mary at Barboursville location was absolutely awesome to work with and got my family and I setup with a very nice dining room table at a great price!

Rachel was great.

Mia was very helpful!!

The people at Ashley are great. They're courteous, friendly and try to get you the best deals. Thank you Rachel for your help!

Marcus Coney is a wonderful salesman and treated us with the utmost respect. He was very pleasant and honest. We will definitely recommend him to others! And we will return to shop with him at Ashley Furniture again!!

I went to Ashley Furniture to look at mattresses and Mia helped me pick out a very comfortable mattress at a fantastic price. Mia was so helpful and friendly, and provided much better service than I've ever received at Big Sandy. I'll be going directly back to Mia at Ashley Furniture next time I'm looking for furniture.

Rachel was very helpful, courteous, friendly and patient. Look was to doing business with her again

Found exactly what I needed and worked with Rachel to get exactly the payment plan for me.

Markus was very helpful

Salesperson Marcus was courteous and helpful. The delivery team did a great job maneuvering large pieces thru the door.

We visited Ashley Furniture today to choose a few pieces we need for our new house build. As soon as we walked in, we were greeted by Greg Winters. We remembered him from our last visit. We didn’t make a purchase that day but his kindness made an impact so we were happy to see him again. Greg asked us a few questions and as soon as we told him our theme we had in mind, he knew exactly where every piece was on the sales floor. He was very knowledgeable and was able to answer all of our questions. Believe me, we asked a ton of questions! He stayed with us patiently for 3-4 hours while we made some decisions. He took us through our entire transaction and made us feel very comfortable with our purchase decisions. Thank you Greg!!! You have a place in the memories of us getting into our forever home.

Marcus was outstanding and such a huge help to myself and my 95 year old mom who was shopping for a power recliner ( we also purchased a sofa during our outing at Ashley. Would highly recommend Marcus to all and will reach out to him in future shopping adventures. 😊

So thankful for the quick and amazing help from Tawanna, she helped measure and make sure everything was perfect for our new purchase!

Very good service, very helpful. Highly recommend

Had a pleasant experience shopping at the Barboursville Ashley Store. The store itself had the most impressive appearance of all the furniture stores we have shopped in the area. Marcus and Greg were very professional in assisting us in the selection of furniture to meet our needs.

I bought a couch from Ashley Furniture & it was such a seamless process! Mia Bragg assisted me every step of the way, and answered every phone call and text I sent. My couch got pushed back a couple of weeks, and Mia made sure I was taken care of due to the inconvenience. I will definitely go back to Ashley for any of my furniture needs!

Today we had a mattress warranty exchange at the Barbourville store. The entire process went smoothly and flawlessly. Sales associate Greg Winters was a pleasure to work with. I highly recommend him if you have any furniture or bedding needs.

Great place, amazing factuality. Prompt to handle any issues/questions regarding appliances and knowledgeable on furniture. Greg helped us.

Was looking for lamps that were now out of stock on line Greg found them in his store and was able to pick them up the next day. He was so nice and helpful I look forward to dealing with him again for a new sectional

Great furniture and friendly employees!

Tawanna was super helpful and was able to help me find a brand new sofa at an amazing price.

Delivery was a few minutes late, but the delivery men were very apologetic, efficient, and professional. They introduced themselves, shook my hand, and thanked me for my business with Ashley Furniture. I don’t mind them being a few minutes late as so many things are out of their hands throughout the day.

Mia was our sales person and she was great with working with what r needs were for our purchase with no pressure.

Mia Bragg was the sales rep who took care of us. She was very good at helping us find the sectional we wanted. She was enthusiastic but not overwhelming. She made the sale!!!

Rachel was a wonderful help and made our purchase smooth & easy.

I was looking for a table and 4 chairs for my dining room. Mia met me at the front door and showed me everything that I was interested in. She showed me a table that I liked and wanted. However, there were no chairs in stock that took my interest. Mia got online and searched for chairs. She found the style of chair I liked. She was friendly, personable and listened to what I wanted. I purchased the items Mia found.

Mia was a terrific help in picking out my table and chairs. She made everything go so smoothly and I felt so at ease dealing with her!!!

Greg was great

Upon entering the store, Greg met us and informed us of the promotions going on and directed us to the items we were interested in, he was very informative of the items we viewed and was very understanding of what we were looking for, we made the purchase and Greg was very helpful in getting us the best deal on our purchase. Great store and staff, from viewing all the way to final purchase

Justin Robinson was amazing and so helpful we will definitely be back

Tawanna helped us find the perfect bedroom set and sectional for our apartment and at the best price!

Justin was great!

Greg was super helpful and was able to find exactly what I wanted

Rachel in barboursville helped us sm

Came to Ashley furniture looking for 2 matching recliners. I was greeted by Mia. She directed us to recliner section of store and then we started testing them out. Mia gave us time to ourselves to decide and was not pushy. She came back to check on us and after talking with her and taking her advice, I decided on a loveseat with recliners on each end. Now that it was delivered today it fits in the room perfect. I will definitely come back if I need anything in the future. Great prices, Great service and great experience!

Justin Robinson was a big help on finding a dresser for my son today! Definitely recommend him and Ashley store!

Ashley furniture store is great!! We had such a good experience and our sale consultant Marcus Coney (barboursville, West Virginia) was awesome, he got us the best deals and truly cared when it came to what we wanted. Definitely recommend him as your salesman!

I was purchasing a new mattress today and want to give praise to Justin Robinson. He was very knowledgeable and extremely helpful. He is an asset to your company.

Justin and Mary were amazing! They may have talked us into spending more than we wanted to, but that’s because they knew what we required to have our needs met. Thanks so much for great service and all of your help!

Justin was absolutely awesome today and we got a great deal

My husband and I want to give 1000 stars to Justin Robinson who took care of us at Ashley Furniture in Barboursville on 2/29/24 !!!! He was amazing and we really appreciate all the time he spent with us and very excited for all our new furniture and other items to arrive. THANK YOU SO MUCH JUSTIN and and all the staff at Ashley Furniture in Barboursville.

Mia was awesome! If she didn’t know the answer she knew how to get it! Very personable and kind couldn’t have had better assistance!

Rachel helped us find the perfect bed! She is amazing!

I recently came in this location browsing for a few home furnishings. I dealt exclusively with Mia, who was extremely knowledgeable, professional, and kind. She went above and beyond making sure I knew all of my options and made the best decision for myself. I usually cringe coming into sales environments but she made the process painless and was fantastic. I will be strongly recommending her to my friends and family. Thank you Mia!

Mia went above and beyond to help . She was wonderful. She is a great asset to Ashley furniture. Will be doing business again in near future. Thank u Mia

Mia Bragg was very helpful and got us the best price on a very nice bedroom set for one of our boys. She was easy to work with and made the shopping experience very enjoyable.

Worked with Mia Bragg on furnishing the whole house and it was a great experience. She was very knowledgeable and informative. I highly recommend if you are in the market .

We are building a house and early on in the process, we weren't ready to purchase and were greeted at the door by Mia (Bragg). We were so impressed with Mia, that we returned recently ready to purchase and asked her her specifically. She worked with us to find the items we needed at a great price. While I appreciate folks making a sale, Mia was about building a relationship and trust for future purchases. I appreciate that and wish there were more of this when looking to make larger purchases.

Rachel was extremely nice and helpful with my first experience with Ashley Furniture.

My experience here was perfect everyone was helpful. They had exactly what I was looking for and their salesman Marcus Coney helped me get it in the exact color and style.

Tawanna cooper. Very helpful and kind. Highly recommend.

Bought a purple bed there and love it

Delivery was early which helped us a lot and they did a great job.

Mia Bragg was very helpful in helping me pick out furniture for my mother's living room. Understanding that the first idea got changed somewhat but finally ordered the pieces.

Justin helped my family find the perfect sectional and coffee table for our home! Thank you for such a great experience!

Justin was great to work with and went out of his way to make our buying experience great!

Justin was awesome !

Justin Robinson done a great job he is a awesome salesman

Rachel was very helpful and kept us updated on the status of our order.

Justin and Tawana was really helpful and we appreciate all their help!! We will definitely be a returning costumer! 😊

Marcus Coney greeted me the minute I entered the store, he wanted to help me but I just wanted to browse and he respected that and left me alone. When I wanted to ask him some questions he was right there, this is very important to me because I like to concentrate and be able to think about my home space. Marcus was the most polite salesman I have ever encountered. The one thing I can say is you better not lose him or you’ll definitely see a difference, courtesy is way under appreciated yet everyone expects it! He met my husband the next day and was just as courteous to him. We are 70 and 71 years old and he renewed our faith in young people!

Justin helped me out with a couch and coming back for a mattress

Great shopping experience and great sales staff

We had a wonderful experience with Greg and Justin. Very nice and helpful and kind. Will definitely shop there again

Tawana and Justin were very kind and helpful through the whole process!

Justin and Jamie and the Barboursville store were awesome to help us today!!! Can’t wait for our new mattress to arrive. Great job guys, THANKS!

Mia Bragg was a great help to us and our purchase. Very friendly and knowledgeable. We appreciate the help of a smooth purchase.

Greg and Justin were extremely helpful and knowledgeable

The sales assistant Marcus Coney was friendly and very helpful. The delivery team was fast efficient and friendly!! Excellent experience start to finsh! THANK YOU Ashley team!!!@

We bought the Larce Four piece sectional from Miss Rachel. She was an amazing and wonderful sales rep who took the time even after hours to assist us in securing our perfect sectional! We cannot thank the entire team in Bourbersville enough for their assist and commitment to excellence!!

Mia was very helpful today. She even performed surgery on my ears and got the earring back out my ear. Found exactly what I was looking for

Had a great experience with Rachel! Just got my couch delivered and had a great experience with the delivery team as well! Thank you so much!!

The worker Rachel was so nice and polite! My experience with her was amazing. Would go there again.

Awesome experience today @ Ashley Furniture - Barboursville! Greg Winters was great! Knowledgeable, patient and kind! Ask for him if you will be shopping there anytime soon! Thanks Greg!!

We came in looking for certain things and was immediately greeted by Mia Bragg she helped us with everything great experience 5stars

I’ve been in the market for a mattress for quite some time. My search led me to my local Ashley store, after I had been to several other stores in the area. My salesperson, Tawanna was my saving grace. She used a sleep diagnostic machine that told her exactly what type of mattress that would help me get a great nights sleep. She was so helpful and kind, and so was everyone else! I was able to get the mattress I’ve always needed, at the best price in the area hands down. I would definitely recommend Tawanna and the helpful folks at Ashley for your mattress needs!

Always a great experience with Ashley and their Employees. Greg Winters was absolutely wonderful to work with when we were looking for my son a bed.

I visited Ashley Furniture in barboursville West Virginia, and encountered a sales professional named Mia Bragg. She helped find my niece find the perfect bedroom suit that will last her for years. She was very knowledgeable, kind and professional. The delivery men was very professional and friendly. The best I have encountered.

I visited Ashley today in hopes to finding a new couch I had found online. I was greeted by Tawanna at the entrance whom made the process absolutely fabulous. I showed her the picture online and she took me straight to it. After deciding I wanted to purchase the couch she discussed deals, warranties, and how to apply for credit. Tawanna was extremely helpful and friendly! If you are in search of new furniture I would recommend going to Ashley and shopping with Tawanna!

Mia was wonderful to work with.

During the purchasing process I felt like I was dealing with an old used car salesman. We decided to go with the purchase since we liked the furnishings we chose. The prices at the end seemed higher than originally quoted, and we're still waiting on our furniture. We believe we were told two weeks, but now we're told the warehouse will have it at four weeks and then we arrange delivery. We're not likely to shop Ashley again.

Had a wonderful experience. Attendant was Mia

Greg Winters provided excellent service! Will shop at Ashley Furniture again.

We went in to look and ended buying a bed thst needed to be ordered, we were assured it would take 2-3 weeks. I explained we needed the bed prior to Christmas Day. We were told it would arrive in time. I understand things happen and around the Holidays things can also get delayed. It was delayed, twice and I was given different dates every time I called. My headboard and foundation had been delivered but nothing else and I was told multiple different dates for arrival for the rest of the bed. After calling a few times we were finally offered additional bed. Nothing like the one we ordered. We were still charged $700 for the foundation we ordered for the original bed we purchased. It does not for this bed and this bed is not meant to have a foundation. Now we have a bed that’s almost 4’ high for a child. I was definitely misled and the sales associate did not help with many options or bother sharing that the foundation did not fit the bed she offered for replacement. So, we paid $1,200 for a much cheaper quality bed and a $700 foundation that we cannot use. We are looking for other furniture for our house and do not recommend going here. Though, I must give credit to the Nitro location as they were eager and ready to help as soon as we called. Do not recommend the Barboursville store.

Extremely helpful

Very patient & kind.

Thanks to Mia Bragg for helping us get some office furniture ordered! Great customer service and helped us every step of the way.

Thanks a lot to Justin at the Barboursville Ashley. He was a big help choosing a mattress.

My husband, two children and I went into Ashley to look for bedroom and kitchen furniture. We were greeted immediately and Mia Bragg was our sales associate. She was polite and professional. She was very knowledgeable about the stores inventory and the different styles of furniture. I went in knowing nothing and came out very happy with our purchase. She wasn't pushy and really just wanted us to be happy with our selections. I am very happy with our shopping experience due to Mia's patience and genuineness. I will be a returning customer and highly recommend this store!

Great experience. From sales to delivery very helpful and prompt.

Stopped by looking for a conference table for our office, we were quickly greeted by Mia Bragg and she took excellent care of us. We left with 3 conference tables! What a great experience, I would highly recommend asking for Mia if you stop by.

Greg Winters was awesome!! He was very helpful and knowledgeable of his products but not a pushy salesman. Great experience so far!

I had a great experience at Ashley's. Rachel was the person that attended me and helped me find the perfect furniture for our new home. Excellent service and prices. Thank you Rachel.

Good services

Looks great, Feels comfy, Awesome buy! Delivery folks were happy, great experience!

Had a great experience finding what I was looking for. Thanks to Mindy Starkey for all the help .

My husband and I went to find a mattress that would help with our back pain. Mia Bragg was wonderful and helped us accomplish that. She was very caring, knowledgeable and also reminded us of a very good friend of ours so it was a blessing that we had her. Thank you Mia!!! The delivery men were excellent. They were very friendly and knowledgeable.

Nice furniture. Just pray to God that they send you all of it. It’s been 9 weeks and I’m still waiting on all of my sectional couch

My husband and myself had a wonderful experience at the Ashley store in barboursville! Mia Bragg couldn’t have been more perfect! She answered every question, had great suggestions and just provided us with a great hassle free experience. Will definitely be back!

Greg was friendly and helpful with our purchase!

Mia was a professional clerk and enjoyed talking to her. Purchased byBetty Miller

Rachel was absolutely fabulous and made our shopping experience flawless.

My husband and I shopped for a new sofa and recliners on Saturday. Mia Bragg was wonderful. She was very helpful and worked with us to find the exact items we wanted. She even picked up end tables and carried them across the store to let us see them side by side with the upholstered items. Mia also found us the best prices available on each item.

Nice store for furniture. Met all expectations.

I came into Ashley to look at a bedroom suite and possibly some couches. As usual, I was approached by a sales staff to see if I needed help. Like most people just browsing, I responded that I was just looking. Mia (Bragg) asked what I was looking for, and took me to look at several bedroom suites. She asked what I liked about the ones I was meh to, and what I disliked. After four sets, she took me to look at my eventual purchase, and it fit perfectly as to what I wanted. She was the perfect mix of listening to what I actually wanted, and took me to exactly what I was looking for before I even knew what it was. She made the ordering process simple, and had the perfect mix of humor and seriousness that made me feel at ease. I would definitely recommend asking for her!

Poor customer service… ended up going to Charleston location

Mia Bragg with the Barboursville, WV Ashley Furniture store was so helpful! We had some specific parameters for our new living room suite and love the set we purchased! She was very patient and open to exploring different options/set ups. Definitely recommend and will return for other future furniture needs!

Tim Lanham was courteous and accommodating. He gave us an a great deal and we will definitely be buying from Ashley Furniture again!

Rachael was fantastic and very helpful!

Sales team was great to work with. The delivery team went above and beyond!

Wonderful. Justin is superb and delivery team very polite

Ashley store in Barboursville, WV has been great to work with over the years! We have made multiple purchases there and always work with Mary Halstead if possible. Recently we had some trouble with a sofa we bought roughly 2 years ago. I called to see what could be done and found out my 1 year warranty had expired and we chose not to add the extended warranty. I was sure we would have to repair or replace the sofa ourselves. I spoke with Mary who said she would see what they could do. Honestly I didn't expect much but to my surprise I was shipped all new materials for the sofa and a tech came out to fix it. We only had to pay a reasonable fee for the labor. I was thoroughly impressed! Being happy with a sales experience is common enough but the true test is when there is a problem after the sale. Ashley Store went above and beyond to help us and Mary Halstead is the best!! Thank you!

Mindy was very helpful and explained everything well.

Tim was fantastic! The day my husband and I went to buy a mattress, we told him exactly what we wanted and he had us try it out. Since we liked it, he did not push any other mattresses on us which I truly appreciated because I hate pushy sales people. The only thing I didn’t like was having to wait an entire month for delivery, but that’s because I’m impatient lol.

My husband and I had a great experience with our local Ashley Furniture Store!! We were welcomed in the store, asked a few key questions, and then asked if we needed assistance to find what we wanted or would like to look on our own. We chose the latter. We found the perfect sofa for us. We were contacted for a delivery schedule. The date was set. Last Friday (this is Monday), we received a call and text confirming the delivery window. About 20 minutes ago, I got a text with a 10 minute window and within 5 minutes they were here. It was just delivered about 10 minutes ago. That was also a great experience. The guys didn’t complain when I asked them to take off their shoes (we just had the carpets cleaned Thursday), they simply brought it in, set it up, and even took out their own trash. I LOVE IT!!!! 🥰🥰🥰

It was all in all a pretty great experience.. BUT no one told us we had to buy a box spring separately so now we have to go get one before we can even sleep on our new bed.

Justin went above and beyond to make sure we had a positive experience. He was very knowledgeable about Ashley's furniture and mattress selection. He spent a great deal of time helping us find furniture that would best meet our needs.

The delivery team was super professional and very nice! Would definitely recommend to everyone!

We good service , hoping get it in soon . Forgot to get get truck secudle

Overall, very easy once we picked out our LR set. Buying process was simple and the delivery is too notch. The care taken into getting items off a truck and into a home is something most businesses don’t put any thought into. Great job Ashley Team.

Very nice salesman. Detailed and thorough. Worked with us to find the best deal possible. Very understanding and patience. Ask for tim Lanham.

I had a great experience with Tim Lanham. He helped me find exactly what I was looking for.

Delivery was on time & the drivers were very friendly & took great concern getting the desk in what could have been a difficult location

Very friendly and helpful, gave us all kinds of options to help us complete our purchase.

This was the second time I purchased furniture with Mary and she was extremely helpful!

Tawanna went above and beyond to help us! She laid out all of our options and helped us find and finance exactly what we needed. 10/10 would recommend.

Tawanna Cooper was very knowledgeable about our purchase on the purple mattress and base. She also so sweet. We highly recommend her for any of your future purchases. I know we will

Tim was very helpful, above and beyond our expectations.

Mindy, Jeff and their crew were awesome!! Great customer service! Will definitely go back if we need anything else.

Great experience! Great customer service!

Mary H. made my buying experience great! She greated me at the door, explained some deals, then let me explore on my own (which I preferred, I do not like being hassled while trying to find something). Mary took the time to take notes and measurements for me. She got me a much better deal than I was expecting. Mary explained all the details making the process smooth. I will be going back to her for more purchases. Update: delivery was quick and easy.

As always, Mary worked with us to help us find what we needed! Can’t wait to get our new furniture!!! Thanks for all of your help, Mary!!!

Mary Halstead was extremly helpful to me when I needed a new recliner. She helped me get exactly what I needed. I enjoyed having someone that knew what I wanted and needed

The service is top notch. Mary has been amazing every time we have been in to the store. She is attentive and incredibly knowledgeable. Will continue to go back to her for our furniture needs!

If you're looking for great furniture and wonderful service then Ashley's is the place for you. They take care of all your bedroom and living room needs and are truly there for you! Stop in and ask for Mary Hanlon-Halstead!

Mary was wonderful so helpful and got us a great deal!

The delivery experience was Flawless and very professional. The couch is perfect!

Tim Lanham was very knowledgeable about the products. Very helpful. Very kind. Very professional. Great salesman in all

Mary was extremely helpful in helping us find the perfect sectional for our family!

The team that set up my table were so kind and professional. They made it a fun experience as well once we got to talking about my dogs and games we enjoy playing. Hope to see them again with my next purchase.

Good selection of merchandise. We did make a purchase but have to wait to see if it actually comes in. Guess time will tell.

Just going to leave this here so others can learn from our experience. Found our chairs, snagged an employee, asked about a price break on multiple items and we were told there was nothing they could do because of the tag color? No worries. Got home and I got asked if I taken a photo of the chairs and I didn’t so we jumped on the website —— wouldn’t you know the exact chair online was $300 less…. called the store, said come back in and we’ll credit you the difference, the website does weird things sometimes. So no harm, no foul. The credit was $631.00. Our bill went from $1,9xx to $1,2xx. Do yourself a favor and price check your items on the website before checking out because no one else will, might save you some money.

Rachel was delightful to work with! She was very thorough and knowledgeable about the many top quality products that Ashley Furniture offers. So glad it is made in the USA!! Am looking forward to continuing business with Rachel.

I purchased a house full of furniture, Rachel Teklehaimanot was very helpful and sweet. She went above and beyond to help me and being very patient..and the manager was very helpful ,great prices also. Thanks for all your help and being so kind.

Received the products but the couch had 2 stripped bolts so can't use until Ashley gets it fixed. Delivery personnel notified the company of the pre-existing damaged part. Told us we would be notified of resolution to problem within a half hour.

Excellent selection of furniture and their products are made very well. I would definitely buy from them again

The whole experience was wonderful. Very high quality furniture and the delivery guys were amazing!

Rachel was amazing helping us find the perfect couch yesterday at Ashley’s Furniture.

It was a great experience and I love my new bed!

Greg Winters was wonderful. Very pleasant and professional, went above and beyond to help me find what I needed. Thank you so much!!!

The salesman at Ashley, Ryan, was extremely kind to help us with the purchase of our new chair. He was knowledgeable, patient, and helpful as we were guided through a comparison of chairs. We made our decision and then Ryan guided us through the purchasing and financing of our new chair. Ashley is very fortunate to have such a wonderful employee.

Justin was so very helpful with our recent Ashley purchase! He was knowledgeable about the products. He was polite and not pushy. I highly recommend him

Sales clerk Greg was extremely helpful and polite. Shopping experience was wonderful.

I received great help and service from Ryan Noble buying a mattress and looking at several other pieces of furniture. He took his time to explain everything and I never felt rushed. I truly appreciated his honesty and couldn’t have asked for better service!

Rachel was very nice, and the process was easy!

I was helped by Rachel and she had phenomenal customer service and was so nice. Highly recommend

Mary was awesome . Helped me make the right decision for me . Kept me informed of delivery status . The delivery guys were kind , a little rough in Handling the furniture but truthfully good experience. Thank you

Myself and my boyfriend went to the Barboursville WV location and Rachel was who helped us! We were purchasing for a new home, she was amazing!!! Thank you for your kindness RACHEL

We bought furniture today at Ashley Homestore at Barboursville and Rachel Teklehaimanot helped us. She is an excellent salesperson with care and compassion for the customers. We highly recommend her and her store.

Ashley always provides the best product, people, price and quality service. Thank you for being #1 in my book.

Sales experience. A very timely delivery date. Actually called on our way home from purchasing. Reminder call of delivery two days before. Text saying arriving in 15 min. Delivery men super kind. Quick. And even a nice handshake. Thanks for great teamwork. Appreciated.

I highly recommend Ashley Furniture!!! Tim was amazing in helping my mom find a mattress that she needed for her comfort at her age!!! Tim also helped me find night stands that I needed to match my bedroom suite! I wish I could rate Tim at a 10 star if I could! He checked on me and my mom to see if we were pleased with the delivery!!! 5 star!!! Very please!!! Thank you!!!

Prompt. Way better time window for delivery unlike big sandy. Great product. Will bufrom again

The furniture was exactly what we wanted. However, it was delivered several weeks (6) after first date given for delivery. Then, when it finally was delivered the legs were not with the dresser and have to be mailed to us so we have to lift heavy furniture and finish ourselves. The delivery and set up guys were great.

Mary was such a big help today while choosing our sectional and ottoman. We have been looking for a while and finally found the perfect one. Mary made the purchase so easy and quick. We will be back and will ask for Mary!

I had a very enjoyable experience, my sales professional; Tyler F. Was extremely helpful and patient with me during my sectional buying process. He was very personable, friendly and overall enjoyable to work with. I had to make a change to a previous order after I found out that the sectional I liked would not quite fit in my living space. Tyler did not hesitate to pick up the phone on his day off to help me and I was able to come back into the store and find a new sectional and he was able to get the price down EXACTLY to what my previous sectional was. Overall I was pleased with the experience and would definitely recommend Tyler F. to anyone looking to buy furniture at the ashley furniture store in barboursville. Ask for him when you go in and im 100% positive he will get you set up with the perfect furniture set you might be looking for!

100% recommend our sells associate Tim was amazing he done everything he could to make sure we got what we were looking for. The delivery team was great. They showed up early and ready to get things done. They was in an out within 20 minutes. Got my furniture set up exactly how I wanted it, hooked everything up, made sure all the electronics worked properly, even wiped my furniture down for me before leaving.

Justin was very helpful and sweet, got a great deal for a 4 drawer dresser. Highly recommend

Rachel and Ben were super-helpful and went out of their way to be sure we got what we wanted, at a price that was more than fair.

We went in to look at loveseats. Tim helped us find one that has everything we want and told us which one's that are pet friendly after we talked about our pets

Rachel was very helpful!

Rachel was super helpful with showing us couch options as well as dining rooms. We will certainly reach out to her in the future when we are ready to purchase a dining set.

Had a great experience with Rachel, shopping for a new living room for my new house. She really listened to my needs and wants and pointed out furniture from there.

Greg was wonderful & very patient. Had a wonderful experience.

Mary Halstead was so so helpful! We got exactly what we were looking for with a great Black Friday deal!

We are so pleased with our purchase of a new TemperPedic bed, pillows, sheets and mattress pad. Rachel was INCREDIBLE! I highly recommend working with her. Can’t wait to sleep with my new purple pillow!

Seemed a little more pricey than other Ashley furniture. Although it is good quality and their higher end line it seemed a little more marked up. Service was kind.

Delivery was smooth and the delivery men were friendly and professional.

So glad that Rachel helped us make informed decisions for what we needed, professional and kind, great sales person.

Rachel has taken care of me now three times in the passed 4 years, I absolutely adore her professionalism and kind heart! SHE is the reason I keep coming back to Ashley’s Furniture! Thank you for always showing great customer service!! Xoxoxo

My family and I went here to look at some furniture. We were helped by Rachel. She was very polite and patient. Was very knowledgeable about the furniture. We all were able to understand her when she explained everything.

We had a very wonderful experience buying from Ashley's. Our sales professional Tawanna Cooper was very polite and did everything to ensure us the best deal and price possible. I'd highly recommend this store and this saleswoman to ensure you get the best service possible.

Rachel was so awesome! She was incredibly helpful and helped my get my bedroom set ordered. She is exactly what customer service should be.

Knowledgable and friendly service from sales to delivery!

Mindy Starkey was the sales person that helped. She's a wonderful person. She very professional, knowledgeable and make your experience at there store great.

Rachel helped us with our recent purchase and she was very knowledgeable with the products we were interested in purchasing. I would seek her out for future purchases most definitely and refer her to friends. She is top notch !!!! Our whole experience with Ashley in Barboursville was pleasant and I would shop there again.

Overpriced furniture.

We ordered a couch that they didn’t have in store. When it was delivered we were less than satisfied with our purchase. Our salesperson Rachel went above and beyond to makes us happy customers. Rachel’s customer service is top notch. The staff at this Ashley are amazing. I will definitely be bring my business back to this store.

Tyler Francis really helped us out and was super friendly. Definitely recommend.

The experience here was amazing! Rachel was so much help! I bought a sectional, a coffee table, and 2 in tables. The quality was amazing and the customer service was just as good!

My wife and I just bought new furniture from Ashley’s in Barboursville WV. The sales team is very strong here and extremely knowledgeable and helpful. Rachel helped my wife and I get the best deal possible for our new furniture.

Tyler was wonderful to work with, conversation was nice, and he made the shopping process super easy.

Rachel helped me and my husband pick out the best mattress and bedroom suit. She not only helped us in store but she also went home and worked on it for us. We truly appreciate how much she helped us out!

Tim L. was great and answered every question I had in purchasing a new mattress. It was a big purchase, so it was nice to have someone patient and not pushy while I considered all options. Thanks

When I walked I to Ashley furniture today, I had no intentions of buying anything. Tawanna Cooper helped me find exactly what I was looking for to match my home. She went above and beyond my expectations.

Tawanna Cooper was the most helpful person we have met at Ashley furniture. Really helped us be reassured we are making the right choice for our family. Thank you Tawanna!!

Tyler is an Excellent salesman. We appreciated all his knowledge.

Rachel was great to work with and very knowledgeable. She made sure we got exactly what we wanted.

Tyler was super friendly and made the deal super easy and smooth. He was very knowledgeable and walked me through the whole buying process. I definitely recommend buying from here!

We purchased a new Tempurpedic mattress and base. The salesman, Greg, was great. Very patient with us and knowledgeable!

We were very satisfied with our trip to Ashley! Tim Lanham was most helpful in helping us find exactly what we wanted! Couldn’t have asked for a better experience. Thanks Tim!

We visited the Barboursville store this weekend in search of a mattress for my son and daughter in law. We were met right away by Rachel and she guided us through the process with patience and professionalism. She is very knowledgeable and also helped us arrange financing. I recommend Ashley's and Rachel specifically. She is great and cares enough to listen to what you are looking for and to make suggestions to help the process go smoothly. Go see her for your furniture needs.

Greg was excellent

Greg Winters helped us find the perfect recliner. He was professional and very helpful. Thanks Greg. Highly recommend

Tawanna was great at helping us find a new living room set. She was very kind and professional. She showed us many different options. We are very pleased!

We called about a specific mattress just to see if they had it in stock so we didn’t have to order it offline and was told their system said 2 were on display and the salesperson said “which is a lie because we don’t” and then one in the back but they didn’t see it anywhere. So she said she would ask the manager the next day if it was misplaced. They called us later that day before they closed and said they had found it. My husband waited two hours until they opened in town the next morning after getting off work to go pick it up and they couldn’t find it...again. We showed them the voicemail of the salesperson saying they found it and everything thinking maybe they would check and see if she put it somewhere separate to hold it and nothing. Mistakes happen but to get the literal run around like that is ridiculous. So, stock seems to be ill kept and I hope they can keep track of items better in the future.

Rachel was awesome. She let me shop at my leisure. I never felt pressured or like someone was standing over my shoulder the whole time.She answered questions. When I brought my husband to look at the final product, she took her time and answered his questions. Very pleasant.

Tawanna provided the greatest customer service I have ever had she was attentive and listened to me. She made the shopping experience for a new bed easy and made sure I had the bed I wanted.

Bought a nice sectional with delivery and couldn’t get it to fit through to my basement. Therefore, I had to find a replacement with specific measurements and Tyler Francis went above and beyond to help me not only find something with those specific measurements I had to work with, but also found it at basically the same price of my original purchase. He is a great look for this company!

Greg Winters did a great job helping us quickly and get us the information we needed.

Bought a bedroom set. Rachel got me in and out pretty quickly! Would recommend

Thank you Rachel for all your help today in guiding me to my forever love seat and sofa.

Rachel was so very knowledgeable! I would definitely return to her for any future needs!

Rachel was very helpful and kind, as was everyone else at Ashley that we interacted with. We were very satisfied with our experience, and would recommend them to anyone!

Very helpful staff! Tyler was very informative on the mattresses and helped me find the perfect one! Only giving 4 stars because the purchasing process was a little slower than I am used to. Edit: changed to 2 stars because my purchase was difficult to pick up and was missing pieces when I went to set it up

Rachel was absolutely amazing! She went above and beyond to help find us the perfect mattress!

Tawanna Cooper was absolutely fantastic to work with! They went above and beyond and were willing to spend as much time as we needed to make a decision. Thank you so much!

We got a new bed set today Rachel was super friendly and very patient with us and our kids.had a very good experience with her and highly recommend her as well

We went to Ashley in Barboursville in search of living room furniture and also a mattress for our nine year old daughter. We were greeted by Rachel and she was quick to help us with just what we needed. She was down to earth and super easy to work with. She was very attentive to our needs but gave us the space to find what we wanted and feel comfortable. She worked extra hard to get us the best deal and made us feel more like friends or family than just another sale. And we found gorgeous living room furniture that was in stock! Also got a great mattress that our daughter will love for years to come. Grateful we shopped at Ashley and were able to work with Rachel. Thanks!

Rachel was an excellent salesperson. She was very helpful and worked with me to make a decision on a new couch purchase. She was very personable & quite knowledgeable. She made my purchase an enjoyable experience. I highly recommend her & Ashley Furniture.

I walked just to look and see if anything peeked my instest. As soon as I came Rachel was right beside explain everything and rearranging my house with me to get the best outcome. I made a big decision that night and got a beautiful couch. Couldn't be happier.

Drew Howard is a 5 star salesman. 🌟

Drew is fabulous! He is very informative, efficient and if he doesn’t know, he finds it out. He’s also very nice! He doesn’t BS ya either 👍🏼

Drew was an excellent sales person. A great help.

My husband and I went to browse. We had a few ideas. We were greeted by Rachel. She was very informative and knowledgeable. After we talked, she allowed us our space to make decisions without pressure. We sought her out and used her knowledge to make the best decisions on our new furniture. Can’t wait for its arrival

Rachel at your business is number one she knows her job well we asked for her every time we shop their

Salesman Drew was very knowledgeable and patient. Buying at Ashley was a great experience!

Our sales rep Rachel was phenomenal this is our second time using her we felt very secure having her at our side while we made our difficult decision on our next living room suit. Was very uncomfortable having to make out a check for the full amount and told that it would be three months before we get our furniture.This was the only problem I had with the whole process.(writing out that check) Big thank you again for Rachel you made the process a lot better.

Rachel was very helpful in assisting us in selecting a new sectional. She allowed us to look without feeling pressured but was also available for questions. She gave us options and helped us narrow down what would work best for us.

Drew Howard at Ashley Homestore in Barboursville was fantastic. He answered all of our questions and even helped us save some money on our purchase. He didn't pressure us to buy and allowed us to take our time looking. I would definitely go back to him for my furniture needs.

Jeff helped my wife and me multiple times since we had started looking for furniture this past fall. We always looked for him every time we came back to keep searching for the furniture we wanted. He’s been very patient with us and helpful. Once we finally made a decision and purchased he made the process simple and easy. Thank you Jeff and Ashley Furniture!

Buying furniture is not fun for me. But Adam was wonderful. Friendly but not pushy. Let me have time to mull over the choices. Yes, I looked other places. But Ashley Home Store had the best and Adam made it easy.

Shelbie Mayes was my sales lady. What a great sales person she is. I bought a bed and mattress from her on my first visit. She impressed me so much by not pressuring me that I came back and bought the dresser and night stand. I’m sure I will return again and ask for her assistance. Very very pleased. Thank you Shelbie for excellent customer service

My shopping experience at this store was greatly improved by quality of their sales associates. Tyler Francis was incredibly informative and beyond helpful. I will definitely be returning.

Tyler Francis was incredibly knowledgeable, kind and helpful throughout my entire shopping experience. I would highly recommend seeking his help while shopping at this location.

I came into the store looking for a sectional, Tyler helped me out showing me all of my options and explaining what kind of deals and warranties were offered. He made the experience smooth and relaxed.

Highly recommend using Tyler! He was very informative and helped us find the perfect couch for us!

Tyler Francis is an excellent salesman and provided very professional assistance.

Tyler always finds exactly what I’m looking for! Excellent customer service.

Can't say enough how helpful Adam was with the purchase our bed for a guest bedroom. We had family coming to stay for Christmas and needed a low cost bed quick. Adam took the time to show us our options and answered every one of our questions. He tracked down what was coming on the next truck from the warehouse and even broke down a bed on the floor when one didn't come in. Adam definitely went the extra mile and made a stressful time of year a little less stressful for us. Extremely satisfied with the service and the purchase!

Shelby Mayes has been super helpful with my search! Thank you so much!!

My sales lady was awesome Kim Simkins I ordered over the phone and she was spot on with what I ordered.

Kim was a wonderful sales person. Very helpful and friendly.

The people were great we went in for pillows and got what we wanted thanks for everything

Kim Simpkins at the Barboursville, WV Ashley HomeStore is excelling in her role as Senior Elf. Her efforts in helping me to acquire the perfect Christmas surprises for my sisters this year was greatly appreciated. She went over and above to ensure everything from purchase and delivery were seamless for me. Santa should very pleased with Kim and how joyfully and effortlessly she completes her tasks of spreading joy to all.

Shelbie was super sweet and so helpful in explaining the pricing and options we had available.

Very happy with the service at Ashley. Drew was very nice and helpful. I will definitely be back for more furniture in the future. I would highly recommend Ashley furniture!

Drew Howard was awesome and very patient with me while I tried to make my mind up.

Hi! I purchased a leather loveseat and recliner. I went back to Ashley's in Barboursville, WV three times before I could make a decision! Ii was never pressured. My order came in, in a timely manner and was delivered on time. The two gentlemen who delivered my furniture was professional and kind. Setup was a breeze! Thank you Jermaine and (and I think) Lee. Forgive me if the names are not correct!

I originally ordered online and the Bolanburg table by Ashley kept being pushed to a back order. I called and spoke to Drew at the Barboursville Ashley Store and he was able to get the table for me the same day. Drew was very helpful on the phone and in the store. The finance department including Becky was amazing as well. My future orders for furniture will be purchased at Barboursville Ashley Store. Thank you for all your help!!!

Kim Simpkins was the best. She took extra time to help me measure and decide on a beautiful couch. She took extra time to explain on my options to make my beautiful couch fit in my new home.

Drew just sold me a beautiful rug. He was pleasant and very easy to deal with. Very accommodating and the sale went smoothly.

Drew was very helpful and easy to work with.

We came in needing to buy new living room and dining room furniture. Kendra Plants met us at the door. She gave us some time to look around and see what we liked. Then she came back to check on us and answered all of our questions. When we mentioned we needed a dining room set she asked a bunch of questions to see what our taste was. We were able to find the perfect furniture for us. One of the pieces couldn’t be delivered and had to be picked up directly from the store. She immediately texted me the business card of a local reputable mover they had dealt with before since we had no way to transport it. She also kept in contact through the whole process between purchasing and delivery to keep us up to date on arrival dates of the pieces that had to be ordered. She also kept in contact making sure we were still happy with our purchase and answering questions. If I need any more pieces of furniture, I’ll definitely go back to Kendra!

Came in looking for a couch and Kendra Plants helped me. She is one of the kindest, most helpful, and patient women who has ever helped me.

This place is a rip off ,we can't sleep on a $3000 mattress we have had for less than 3 months and they tell me it will cost me $750 restocking fee !!!

Order 2 bedroom furniture has been 3 months still can’t get 1 bedroom furniture right. 1st delivery it was missing items 2 delivery ship the same exact set broken and delivered with missing items. 2nd bedroom furniture drawers piping off the dressing table and the bottom of drawer looks like someone put the boards back together to make it right but it’s still messed up. Called the sales rep many times still no call back this will be the last time we would be buying from Ashley furniture store.

If you are in the market for furniture, Mary Halstead is the best, hands down! She was very knowledgeable and easy to work with! During this time when everything is on back order she kept us updated on a regular basis with tentative dates for possible delivery. The furniture arrived sooner than expected last week and is great!

Rachel did a great job getting us set up with what we wanted.

Had a wonderful experience and getting to know the different materials, colors, and styles of furniture that I was interested in. Kendra was huge help and I am planning on filling my remodeled home with some pretties.. thank you Kendra for helping me I will be back!!

I went looking for a sectional. Kendra Plants was eager and willing to tell about there variety of furniture. Definitely would shop there again.

This salaries person went beyond what domes salesperson would do to answer buyer question. We need more salespeople to take note.

Kendra was very knowledgeable and helpful with all the information we needed , we will be back,, thank you!

Had a good time looking for furniture for our home! Kendra was very helpful and knowledgeable about the products that they had!

Brittany was so nice and easy to work with! We’ve bought all of our furniture here and have never had a bad experience.

Thank you Kendra Plants

Kendra Plants helped us purchase our dream living room furniture today! She is super nice and helpful! She made the experience quick and non-stressful! Would definitely recommend!

Great experience at this store!!! Thanks to Kim Simpkins who was very patient and helpful in finding the best mattress for us. We will be coming back to this location for other furniture in the future.

Great experience at the Barboursville store! Greg was wonderful to work with! I would highly recommend if you're looking for furniture to shop here!

If you go to Ashley Furniture is Barboursville ask for Kim. She was so helpful and totally exceeded all of my expectations! Best experience I have ever had buying furniture!!!

Brittany did an amazing job! She was the first to speak to us and we ended up getting everything we needed in 1 stop! Thanks Brittany!!

Brittany helped us out with purchasing furniture for our new home. She provided excellent customer service and was very knowledgeable. We will definitely be returning with hopes to continue working with Brittany! Thanks again!

Kim at the Barboursville WV store was excellent to work with!!

The furniture is beautiful and sturdy!! Sales representative Kim Simpkins was extremely helpful and knowledgeable on what we needed! I would highly recommend Kim and Ashley furniture!

I shopped for Dining chairs at the Ashley furniture store in Huntington WV, and had the pleasure of being helped by Kim Simpkins. Kim is very knowledgeable and helped me so much. I really enjoyed my experience shopping for furniture because of Kim.

This was my first time purchasing through Ashley and it was a great experience. Kendra Plants was the associate that helped us and she was very thorough. The selections are huge and the financing process was very easy.

Mary helped us find exactly what we were looking for was nice and made our experience pleasant!

I had so much fun shopping at Ashley Homestore! Really nice furniture at great prices. I highly recommend asking for Mindy if you can. She was very friendly, helpful, and knowledgeable.

Kendra Plants was great at helping me figure out what kind of matress I wanted to purchase.

Brittany was very personable, knew her stuff and kind.

Sales person Rachel was excellent an knowledgeable on every question asked. Very friendly a great asset for the costumer to have. Will shop through her again.

Mindy was very helpful ! super sweet , and was open to listen to any opinion and ideas I had . Today we had just went to see all of the options Ashley furniture had for us , and once we figure out what we like and want we will be going back to see Mindy ! thanks !

I just replaced my living room furniture after 10 years, and I had a WONDERFUL experience with Rachel, an Associate with Ashley Furniture In Barbersville West Virginia. Rachel has been there for many years and is very knowledgeable, and will help in any way she can to get you the best price available. I recommend talking with her if you are looking to replace anything in your home.

Henry did an awesome job with helping me get what I want and explaining the process, i.e delivery, possible discounts and even informing me about manufacturers! Overall a nice and smooth experience.

Danielle from Barboursville went above and beyond to make sure I was updated on the status ofmy furniture and made sure to reach out after I received as well. She was such a huge help! Wonderful customer service!

Rachel Teklehaimanot was very friendly and helpful. She was very patient and knowledgeable

Rachel, at the barboursville, WV location was amazing! Easy to work with, knowledgeable, and honest. She made our purchase easy and quick! Will work with her for future purchases!

Mary was very helpful in picking out our couch, great customer service. Friendly.

Brittany was great! Found exactly what I needed.

Mindy was awesome in helping us with the purchase of our new office furniture. We highly recommend that you visit her at Ashley!!

Rachel helped me with my purchase at the Barboursville Home Store location. She was wonderful!! Can’t wait to get my new furniture!! Thanks, Rachel!

Henry King was very professional and knowledgeable. He helped us get everything we needed for my son’s new bedroom furniture.

Mindy was very helpful!

The sales representative Mary was amazing! She made the experience very easy and enjoyable! She went above and beyond!

We have purchased several items from this store. Most recent Rachel waited on us. She was very professional and knowledgeable. She made us feel right at home. Especially since a lot of our furniture came from here.

Very quick & easy, Rachel was great

Our experience at Ashley Home Furniture was professional and through. Rachel was knowledgeable about the products and helpful in her information. She also follows up with her clients.

Mary was phenomenal! She helped me and my mom find the perfect furniture. The whole experience was hassle free.

Mary always provides great customer service.

Adam was great! Super friendly and in no way pushy. Although they did not have the couch I was looking for in store he found a couch with a similar fabric so that I could feel it and sit on it. He was very efficient, I was in and out in about 20 minutes!

Rachel was a huge help with finding a dresser. She was super helpful and really knew her stuff.

I went into the store, thinking I knew exactly what I wanted.. little did I know, that was certainly not the case. Henry met me at the door and was so sweet and patient as I asked a million different questions about pretty much every couch combination that was in stock. Then after about an hour I had it narrowed down to two couches that I just couldn’t choose from. When I made the “mistake” of sitting on a sectional that turned out to be the first one that Henry had suggested to me. After he and I had spent quite a bit of time together and he had my price range and what I was really looking for, he was able to get that particular couch down to what I had budgeted for & was so sweet about the whole exchange! I had an incredible experience & have steered several of my friends and family to go up and ask for Henry!

I would highly recommend the Barboursville Ashley home store! The service was great and the employees were beyond friendly and helpful. Mary was wonderful and spent ample time with us answering questions and made the furniture buying process a breeze! It was an easy stress free experience.

Yes I've used your store Sunday and Danielle waited on me She was a very good sells person. Very nice very polite, and knows her job very well was very impressed with her. Would highly recommend her for a raise.. Thank you.

Our experience at Ashley was fantastic! Rachel was our sales representative and did an outstanding job! It was not my typical furniture purchase, she made it feel like I was shopping with my best friend. She is very knowledgeable and wants to help you get exactly what you want without being pushy. Delivery has been an issue since Covid19, but she made sure to keep us updated and was upfront about the time frame from the starting process. We will be a lifetime customer and have already told several people about our experience with Rachel and Ashley Furniture. The customer service at the front desk and delivery was also wonderful. I look forward to the next shopping adventure with Rachel!

I live about 1 1/2 hours from Barboursville and I will only purchase furniture from Ashley furniture from this store. The reason for this is simply Rachel. She is an amazing women. I have had the pleasure of purchasing from her for many years. She makes the shopping experience extremely easy and has never disappointed me in her suggestions. She genuinely wants her customers to be satisfied with their purchases and has always gone above and beyond. My husband and I were married two years ago and she gave us the most thoughtful gift which I still use daily. She didn’t have to do this but that’s just who she is. I will always recommend Ashley furniture simply because of Rachel.

Great buying experience! Mary was awesome, so sweet. She made sure we got exactly what we wanted!

I was very fortunate to have Rachael Teklehaimanot as my professional sales representative. She was very knowledgeable and was determined to make sure I was satisfied with my purchase. I am very satisfied with the sectional I purchased, and when I return to the Ashley Homestore, I will definitely request the same sales representative.

Two weeks ago my wife and I walked into Ashley Furniture looking for a set of chairs to match table we had purchased from their warehouse. We were greeted by sales associate Rachel. Me and my wife connected very quickly and Rachel was able to find the very chairs we were looking for. It worked with us on financing got everything approved. Gave us complete directions to the warehouse, and we pick the chairs up a couple of days later. We really liked working with Rachel, and look forward to working with her again on future purchases. I would highly recommend you seek her out when you stop by Ashley Furniture store in Barboursville West Virginia

Rachel was a great help on me picking the right furniture for my home. Thank you

Rachel helped me find the mattress I needed, great customer service!

My husband and I were blessed to purchase recliners at the Barboursville Ashley Home Store. The service we received was exceptional. Our recliners are perfect. The experience of shopping at Ashley was very comfortable as we were free to truly choose what was best for our needs. Our sales person, Rachel, made it an easy and wonderful experience!

Rachel at Ashley furniture was absolutely pleasant and helpful. Such a 180 degree experience compared to the past. She showed us options tailored to our need and even more. Will be sure to seek you again at Ashley.

We had a wonderful experience purchasing our new furniture. Rachel was so friendly and helped to meet all our needs. Our furniture is beautiful and so comfortable. Highly recommend Ashley Furniture.

One Person made our experience (me&my family) superb. Rachel at Ashley home store Barboursville did great job. She was welcoming, thorough and sincere. She went above and beyond to make sure we get the living room set that we loved with great discount. Please ask for Rachel when you visit the store. Obviously the store has variable designs of furniture with all levels of quality that you might be looking for. Highly recommended.

Danielle G. helped me furnish my living room without the hassle and fuss.

I love shopping at Ashley Homestore in Barboursville and Kim Simpkins Is so helpful and professional! She made what would have been a stressful experience a breeze. Thanks Kim...

Purchased two couches and two side tables. Before delivery of our pieces, our original salesman left there. Adam Blake picked up the scrambled pieces and made everything right. Was compassionate about our issues, very polite and handled things with such ease. Went back a few months later and purchased three counter height stools with Adam as our salesman. Any future purchases will definitely be with Adam. He’s simply awesome. I highly recommend seeing him for any purchases at this store!!!

Mary was excellent she done a great job helping us get what we needed.

A pleasant shopping experience at the Barboursville store. Henry, our associate, was very patient as we looked at different furniture. He answered multiple questions about multiple pieces of furniture, and was very honest about the possible delivery delays. There was no pressure; he wanted us to make the best decision for our family. We also found Danielle to be helpful and informative during the sales process. Looking forward to our furniture delivery!!!

Kim at the Barboursville, WV location was very helpful and patient with us as we chose our sectional for our home. Offered great suggestions for our taste, and was very enjoyable to converse with.

Love Brittany!

From the friendly greeting when I walked into the store until I left after purchasing a dining set, my salesperson Ashley made me feel comfortable and important. She did a great job in showing me examples of what I was looking for, and made suggestions that helped me make my decision. Thank you, Ashley. Well done!

Mindy did a fantastic job assisting with my purchase!! Highly recommend!

Ashley provided me with great service. She was very helpful and patient. I'm not the easiest person when it comes to shopping.

There stuff is cheaply built

A great shopping experience for our reclining sofa. Kim is an excellent and knowledgeable salesperson. She was very patient and made suggestions and offered recommendations as she listened to our needs. Please look her up when you are shopping at Ashley and Barboursville.

Kim was so helpful and gave us the absolute best service!

Kim was awesome in helping me choose my new furnishings.

Kim was such a help and pleasure to work with! She took her time in helping us with our furniture!

Our sales associate Kim Simpkins made this process so wonderful! When we walked in the door, she greeted us, pointed us the direction and asked if it was ok to follow up with us after we browsed. We appreciated her approach because we didn’t feel pressured. She was very down to earth and we didn’t feel like she was in it for the money. If you go to Ashley at the Huntington Mall, ask for Kim!

Kim Simpkins was great to work with and we will definitely being doing business with you all again because of that!

I’m so happy with my purchase, sales team was very helpful.

I want to thank Kim Simpkins for helping me. She was very professional and didn’t rush me. Ashley Homestead is an awesome place to shop furniture.

Mary was a great help to us, we found what we needed exactly...Thanks again Mary..

Kim was very helpful and provided great service! Highly recommend!

Excellent service, quick and we found exactly what we wanted.

Mary was a wonderful help. Process went very smooth.

I visited the Ashley Home Store in Barboursville,, WVa last week. Jake was eager to help me find what I was looking for. My furniture was ordered and scheduled to be available in a week. Friendly staff and a welcoming environment

Kim Simpkins provided excellent service.

Jake helped me find EXACTLY what I was looking for! He was very knowledgeable and friendly. I had been in the store weeks before and when I returned I asked for him by name because he was so wonderful the 1st time. I can't wait to get my new furniture!

Jake did an amazing job with helping us pick out the right bed frame and mattress. After having been to big sandy and were treated terribly we went to Ashley furniture and met Jake. From the moment we walked through the door he was helping us. Thank you Jake.

Thanks Mary!! You were Awesome.

We needed a new mattress, because ours was over 10 years old. While the prices of some of the big box store mattresses, and other online promotions were attractive, we knew we wanted to shop local and get the right fit. Kim was referred to me by a family member. I talked to her for a couple weeks, until we were able to make it into the store. She was very helpful, and the regional sales manager happened to be there to provide even more information. They put my husband on a bed-like machine that indicated his pressure points, and the proper for for him. (I could sleep on a rock, but he NEEDS the right fit.) Kim and Tim showed us the mattresses that would suit his needs, shared their information, and WALKED AWAY. They gave us plenty of space to discuss and lay around on beds to get a better feel for them. We made our determination, and bought the mattress cover that helps us ensure we can hold onto the 6 month satisfaction guarantee! Kim did a great job, and we will visit the store again to see the furniture and other items we may need for our new home!

I bought a new house and needed all new furniture. Kim Simpkins was wonderful working with me. She was able to meet all my needs and very pleasant to work with! Thanks Kim

Kim was able to find us a similar item to what I had in mind that was in stock in a local warehouse, which saved us weeks of waiting for furniture! I greatly appreciated her efforts today.

Went into Ashley Home store today and was greeted by Kim Simpkins...told her what we were looking for and she was able to show us numerous choices...no pressure from her...we decided on a lovely living room suite..very personable and pleasant experience...thanks again Kim, was a pleasure. Cannot wait to see it in my home.

This place is a great place to shop I had the perfect sales woman Kim Simpkins she was helpful in every way making everything easy to complete a very helpful and very nice makes you feel at home so yes I would recommend shopping at Ashley furniture and definitely recommend Kim 😊

I love my new couch and chair. My salesperson Kim Simpkins was very helpful and made the process quick and easy! I will definitely return for my next purchase.

Kim was absolutely wonderful! She was so patient and knowledgeable!! I was actually out of state and on FaceTime and she kept me in the loop the whole time my husband was there! I really appreciate her professionalism and kindness!!

We loved working with Kim. She was so knowledgeable and sensitive to our contemporary style. She was never “pushy” even when we left the first visit and completely understood this was a major purchase and wanted us to be happy with what we got, regardless if it was with her and Ashley or not.

Kim Simpkins was a big help. She was a great help but didn’t pressure us as we browsed the store.

I had a wonderful experience with Ashley Furniture, especially with my sales associate, Kim Simpkins. She listened to my needs and helped me pick out the perfect sectional for my space. Highly recommend Ashley and Kim for all of your furniture needs.

Breanna was great to work with! My fiancé and I bought a mattress & it was the easiest process ever thanks to her!! Definitely excited to go back & work with Breanna as we furnish our new home :)

We worked with Kim at Ashley in Barboursville to purchase a sectional and had a great experience. She was helpful, knowledgeable, friendly, and made us feel at comfortable. We will definitely be back for our next furniture purchase!

Hello my name is Martin Johnson. Recently I had the pleasure of meeting Kim Simpkins at Ashley furniture in Huntington West Virginia . She was a huge help to me and my family, which made our experience a true pleasure instead of a chore. THANK YOU KIM !!!!!!!

We recently visited the Barboursville Ashley Furniture store & it was probably one of the best experiences I’ve had buying something. Kim Simpkin’s was an awesome sales rep. We’d went to other Ashley stores before that & had just went down to Barboursville to view a different color material, but even though this store was further away we knew we definitely wanted to give Kim our business. She’s great at explaining everything you need to know & kept us entertained throughout the whole process. We LOVE our new couch.

Mary was absolutely awesome! Even though we knew what we wanted when we walked in she Greeted us at the door and let us look around on our own before we decided to order. Best experience at a furniture store EVER.

I worked with Kim Simpkins recently to purchase a new sofa and loveseat. Kim was professional, knowledgeable and provided the best customer service I’ve ever had. And I’ve worked in the business!!! She went above and beyond the usual to ensure my order was correct, managed a delivery issue for me and I could not be more pleased. We handled everything by phone to complete my purchases and she followed up with me every step of the process to ensure things were right. I encourage everyone shopping for new home furnishings to make the drive to work with Kim. You will be so happy you did! I am getting ready to purchase additional items and there’s no doubt where I’ll shop or who I’ll work with....Kim!!

Kim was our salesperson and was wonderful. I bought my mother a lift chair and she explained the features and benefits in terms I can understand. I feel we made the right choice...thanks to Kim! I’m going to see Kim for my next furniture purchase.

Very happy to find the perfect couch for our family. Kim will be our go to sales person from now on! She bent over backwards helping us to get exactly what we wanted in the configuration we needed for our living room.. I Highly recommend shopping at Ashley furniture! Do yourself a favor and Ask for Kim!

Thank you Kimberly Simpkins for helping me find exactly what I was looking for. You have such a sense of decor. The items you picked out were not ones I would have ever looked at, I absolutely love them and they will look gorgeous in my home.

Jake at Ashley HomeStore - Barboursville was absolutely amazing with helping us pick the perfect living room suit to fit our home and family! Would definitely recommend going to him next time going to visit their store!

Jake was very helpful and gave us some great deals! Great time just having casual conversation and had lots of laughs!

Terri Kunze was a GREAT sales lady. She explained every detail to us concerning the livingroom set and the price. We got an amazing deal and terrific service. I will shop at Ashley furniture again. I would recommend them to anyone.

I purchased a bedroom suite from Ashley HomeStore last week and we received excellent service. Jacob “Jake” Saunders was very helpful. He was also very patient when I was in prior with my son. I would recommend asking for him if you are looking for furniture.

Jake at Ashley Furniture in Barboursville was an excellent salesman. He went above and beyond to answer all my many questions and text messages. We love the couch we purchased from him!

We had a great experience at Ashley! Mary was super helpful. We are waiting for our couch to arrive. We are super excited to get it!

Mary Halstead at Barbourville WV was absolutely wonderful. Will return to shop with her.

Adam at the Ashley Home Store in Barboursville was wonderful. He took a lot of time with my self and my family to help us find what we needed at a great price. Thanks so much Adam!

Jake Sales Representative really took time to help me find perfect chairs for the table I wanted❤️❤️

Jake helped me purchase a piece of furniture that I really wanted. He was very helpful, polite, answered all my questions about it and followed up on the order to make sure everything was correct. I would recommend asking for him to help guide your next purchase!

Our salesperson, Mary, was knowledgeable, of the products . She was very friendly and willing to help with all the questions we had concerning our purchase.

Purchasing our furniture was made easy at Ashley Furniture - Mary at the Barboursville location was very helpful and wonderful!

We had a great experience buying our son new bedroom furniture from Ashley Home Store. We were given plenty of space to check things out for ourselves until we were ready for assistance and Jake was most helpful! He was well informed of which bedroom sets would fit for our needs and came with the features we had told him we were specifically looking for. He even took the time to chat with our teen to make sure his wants & needs were being met by the display models he was showing us. We truly appreciate his eye for detail and knowledge! Check out was a breeze and Jake made sure everything was explained clearly before we left. We will be sure to return for any future home furnishing needs and wouldn’t want anyone other than Jake to assist us!

Adam our salesman was very friendly and knowledgeable about the home furnishings we were looking for. Would highly recommend checking this place out for great selection, sales, and service.

I purchased a new dining room set. I had been looking at it. Basically knew that I wanted it. Jake asked if I needed any help. I told him I was just looking. He said find me I am Jake if & when you have any questions. I flagged him down. He was very thorough with the details of the set. He then very quickly got my information & my paper work completed in a matter of minutes. He was very nice & courteous & made the experience quick & easy. Highly recommend this place & Jake to everyone.

I stopped by the store for the first time on Friday the 15th, January 2021. A friend of mine mentioned that she had gotten her couch there, and that she received it within days. Jake greeted me with a very warm and welcoming smile, and his positivity and openess made me feel very comfortable. I returned on the 18th and was happy to see Jake again. We bought the most comfortable couch for our new home, and it will be delivered in 5 days. I'm delighted. Many thanks to the Ashley Home Store for the amazing selection, and customer service. Dankeschön Jake for your assistance. We will be back. 🙂

Rachel is the absolute best. She has helped us for years now and she never disappoints. Highly recommend.

We worked with Rachel, who couldn’t have been better. We would absolutely recommend her if you are looking to make a purchase!!

I was in search of some furniture and was very pleased with the selection. And the salesperson Mary Halstead was very helpful with my selection, even helping me pick out a side chair to match. She was a great help and so friendly and personable. It made for a great experience!

Jen was amazing. She was helpful but not hovering and answered all of our questions. She was also personable and helped us take a lead out of a table to see it’s size with and without. We looked other places but came back because of the price/quality, but also because of Jen’s service.

Excellent experience!

Jennifer was great to work with. She was polite, respectful, & extremely helpful. Our family will definitely visit this store again in the future. Thanks Jennifer!!!

Greg was a huge help!! Excellent and speedy service, pleasant attitude, and answered all our questions!! Thank you!!

It was great. Jennifer was very helpful and informative and respected our space. Would do business there again.

Great place to shop if you work with Jen!

Mary was awesome at helping us get everything we needed for our new house 🥰

We were in search of a new comfortable couch and a mattress so we decided to go to Ashley Furniture to see what we could find. Our salesperson, Mary was very helpful as she listened to what we needed and wanted. She helped us find the perfect couch and mattress which was a hard feat since we both had very differing personal opinions on the mattress. We even found a coffee table we liked and we both left very happy.

We had a great experience buying a sectional at the Barboursville store. Mary was wonderful and answered a lot of questions to make sure we got what we needed.

We had an awesome experience. Jake helped us tremendously ♥️...I would highly recommend this store.

Mary is absolutely phenomenal!!!! She is so incredibly knowledgeable and was able to piece together the furniture perfectly!!! I successfully furnished every room in my home!! Mary will always be my “go to” at Ashley Furniture in Barboursville WV. And a special shout out to the manager... thank you sooooooo much!!!!

Ashley Home Store in Barboursville is a great place to shop! They have high quality furniture, and each time we have made a purchase we have been completely satisfied with the product and the service. The salespeople are friendly and helpful without making you feel pressured. Mary was very knowledgeable about all of the products we were looking for and kept checking back with us while we browsed. The store was busier than usual and she was able to juggle multiple repeat customers. All of the staff were great... and they liked our dog!

Mary was great

Mary was very knowledgeable and efficient. She helped me choose exactly what I needed and match design and colors of my furniture perfectly. The whole process from choosing the right furniture to handling the paperwork was very quick and easy. I would recommend it to anyone. Barboursville's store is a great place to shop your furniture needs. Ask for Mary when you are there!

Salesperson Mary was informative super nice. Inventory was all of neutral colors not what we were looking for .

A big thank you to Mary who helped us find everything we were looking for. She was wonderful, experienced, knowledgeable, and is an asset to Ashley. I had a great shopping experience.

Chris was the most helpful sales person we encountered during our long search to find just the right furniture.

Chris approached me as soon as I walked in and was very helpful. I haven’t been to the Ashley HomeStore in years . Very pleased with the selection. Much better and much better knowledgeable sales person. The last time I was there I had a very hard time getting assistance.

Jennifer was extremely friendly and helpful. I was able to get the furniture I wanted at the best price!

Jen was absolutely fantastic! She was knowledgeable and helpful, as well as super friendly. We appreciate all of her help!

Mary was our sales rep and did a great job with the logistics and finding of our sofa. She genuinely cared and make our experience easy.

We had such a great experience with Ashley Homestore. They have so many great options, it made it hard to choose. Mary H. was so kind, helpful and knowledgeable about the pieces in the store, it really made shopping easy!

Jake was very helpful and nice to work with.

Very helpful staff and shared very helpful information. Jennifer personally recommend Jennifer for anything mattress.

The scheduled time slot for our delivery was between 1:15 and 4:15. I was outside when I heard the truck coming down the road, looked at my watch and it was exactly 1:15. Pretty spectacular punctuality. Guys were quick and professional unloading and handling the order.

Adam was very helpful and informative and also very straightforward which I appreciated. He helped make our experience and purchase smooth and easy definitely recommend.

Great buying and shopping experience. Greeted and assisted by Adam Blake who was very knowledgeable about the showroom inventory. Once I shared what I was looking for, Adam was quick to show me high quality items within my budget. Was thorough in his explanations regarding products and the delivery process available. Professional yet personal service; not pressuring. Was able to print out a handout that included all the items I was interested in. Explained financing opportunities which were very good; process painless and quick. Provided detailed information regarding my purchase as well as contact information. This was my first visit to an Ashley store - but not my last. I HIGHLY recommend them, as well as Adam, for your furniture needs.

Jen was super to work with getting exactly what I wanted. Thank you Jen!

I needed a new bed and Mary made everything super easy and simple. Highly recommend this lovely lady for assisting with any furniture needs!

Jen was so knowledgeable and helpful !! We will definitely be back !!

My husband and I had the most wonderful saleswoman today at the Barboursville, WV location. Her name is Terri, and we highly recommend her for any home furnishings you may need. She was very friendly and knowledgeable, while helping us with our purchases today. We plan to visit Terri again in the very near future for additional items. From your very thankful customers... The Christus Family

Excellent customer service provided by Adam! A positive buying experience.

Adam was great , very professional, took time out and answered all my questions. Truly appreciate the great customer service. Sincerely

Mary at the Barboursville, WV location was extremely helpful, knowledgeable and easy to talk to. Great experience.

Chris was so helpful! He even showed me how different sets looked mixed together!

Rachel was a great help to us and we had a very positive experience purchasing multiple pieces of furniture. Professional and responsive. Thanks, Rachel!

All good 👍 Chris Deuser was very helpful. Knowledgeable and friendly!!

Jenn was extremely helpful and patient! She answered all of my questions and helped me pick the perfect living room set for my new house.

Jennifer was great!

Adam did an amazing job assisting me without hovering over me. Great experience and would definitely work with Adam in the future!

My visit at the Ashkey Home Store was more than I had expected. Mary the associate that waited on us was very professional and informative. She was very knowledgeable of the working mechanism of the recliner and couch that we were looking at. And answered all of our oncerns. Because of her help we purchased the furniture that we really liked. The furniture has been on back order and she has checked the status regularly. Because of her and the service we received we will definitely return to the store for future purchases.

Chris help me find the perfect artwork for my living space.

Rachel was great. The store has a good selection of furniture and everytime we go shopping for something for home we end up there.

Chris was fantastic helping us find a bed frame! He answered all of our questions and had a great positive attitude and was very nice. Will be coming back to have Chris help us with a dresser!

We had such a wonderful experience at the Barboursville location! Rachel helped us find the perfect bed to suit our comfort needs, a beautiful couch, and a loveseat that will be the perfect fit for our home. Cannot say enough wonderful things about our experience. Thank you again, Rachel!!

Jen was a pleasure to work with. She was able to help coordinate colors to our taste and assist us in working towards the best deal we could manage to get! Absolute pleasure working with her.

Had a great visit at this store ,Adam met us when we came in the store, we told him what we was looking for he showed us what they had, and left us alone to decide what we wanted, and he was very polite and sold us what we wanted, thank you Adam

Adam was very knowledgeable and easy to work with. He was very honest as well.

Went into Ashley furniture with an open mind not really knowing exactly what we wanted. We met Chris who showed us around to the sets that would match and look great in our home after we shared our color ideas. Not a single time did I feel he was pushy or just after a sale. He gave us our space after we viewed the options we were interested in and that meant a lot to us as most other stores follow you around and practically try and shove sales down your throat, he even offered us bottled water before parting in that moment. He was amazing. I will be returning at some point for more shopping and will most definitely be requesting him. I would highly recommend Chris to anyone looking for their next furniture Purchase. Ashley is quality, top notch all the way around.

Chris was great to work with that is why I gave him 5 stars

We have bought all of our furniture at Ashley in Barboursville, including all the furniture for our condo in Florida. We alway go back to Mary Halstead. She is always very helpful and such a wonderful person to work with!!!!!

Adam was great to work with and was very accommodating and informative.

Chris helped us today he was able he get us all we wanted and some. He was friendly and knowledgeable about all we asked him.

My family purchased several pieces of furniture 3 months ago. We are waiting on one piece to come in still. I have called to see if we could get a partial delivery/update on delivery and all 4 times am met with "This needs to be discussed with the manager and we will get back with you." I've never received a return call from the manager and every time I call back the manager is not available. We have been charged for the furniture that is not sitting at our house and I can't get anyone to take care of this without a manager. I understand things are delayed because of Covid, but please have the decency to return a phone call when you say you will. And don't charge of for something we do not have in our home. I doubt we will be returning customers once we get this furniture. Go some where with better customer service.

Chris Dueser was extremely helpful! He explained all the options to purchase- along with best savings, warranty plans, and delivery options. We didn't arrive until near closing, but he didn't rush us, but took time to make sure he answered all of our questions. It goes without saying, we purchased the 4 couches. Highly recommend Chris, and the furniture.

Chris really helped me get what I wanted, was knowledgeable about the selections and quick to find availability. Easily the best service I had in my multi-outlet search.

Chris was extremely nice, thoughtful of my needs & friendly even when I couldn’t see his smile due to mask. I knew he was

Jennifer was amazing and helped us every step of the way with purchasing furniture for our new home.

Jen was very welcoming as soon as my daughter and I arrived. She allowed us time to look around and decide what we liked. Jen would check on us every little bit to see if we needed any help. When we were ready, she helped walk us through all decisions on details I normally wouldn’t have thought of. I would definitely recommend asking for Jen if you are looking for furniture.

The Ashley Furniture in Barboursville, WV is amazing. Chris helped me personally and he took the time to find out exactly what I wanted and then detailed it to my liking. He was great. I will be buying from here again.

I couldn’t leave home to shop the sale this store had. Chris was awesome and did the shopping for me by phone. Highly recommend A+ customer service!

Terri was our Sales Person and was absolutely amazing. Great experience and I would highly recommend working with her!

The store was quick in letting me know the timeliness of my items that were out of stock when they arrived!

Rachel was great! Informative, friendly and courteous. Had a great experience shopping for our new furniture.

Friendly, knowledgeable staff. Met me at the door, gave me privacy to look around, and explained all my questions. Thank you!

Hannah was very helpful and went above and beyond to help me find what I was looking for. She was so patient with us as we had our three grandchildren with us and they were getting restless. I will always ask for Hannah if ever I need to purchase anything else from Ashley Furniture ❤️

Mary has been wonderful and so helpful. She remembered what I bought 3 years ago. If you need furniture, go see Mary in Barboursville, Wv! She is wonderful!!

Great buying experience with Chris. Delivery was on time and setup went smoothly. Beautiful bedroom furniture!

I love the selection here it is set up so nice and the customer service here is superb! Adam Blake had many customers and still made the time to come and talk with me every few minutes! Very friendly and welcoming environment!

Just came to browse but Adam helped us out and as soon as we are ready to make our next furniture purchase we will definitely be back

Jennifer is awesome! We always have a great experience at Ashley!

Chris, the salesman was very helpful and assistance was great.

Chris at Ashley Homestore

Adam helped me find decor that would match my house perfectly. Very knowledgeable and patient. Would definitely recommend asking for him!

Chris helped us this evening for a new sectional and dresser for our daughter. He was very helpful and they got us taken care of quickly. This is our 3rd order from Ashley and always had a great experience.

I visited and bought a very nice priced couch from the Barboursville location. Chris deuser did an exceptional job, and his costumer service was amazing!

Chris was courteous and efficient in providing services and options for my daughter's bedroom furniture.

Stopped in to Ashley homestore to get some idea for our new home. Our salesperson, chris was so helpful with ideas and inspiration! Thanos Chris we will be back soon for more furniture!

I came in to purchase a new couch in June and because of COVID knew there’d be a delay, but unfortunately due to unforeseen circumstances and extended delays, I’ve still not been able to receive that purchase. With that said, my salesman “CHRIS” has been absolutely amazing with customer service, reaching out, answering any questions, and keeping us updated throughout the entire process. As I know this was out of his hands, he never forgot about us and was very empathetic towards our needs and concerns. I absolutely love the couch and can’t wait to have it in our home! I still recommend Ashley Furniture because I trust their quality and love their style. I will continue to ask for “CHRIS” to be our salesman after this past experience. Thank you so much for all you did and continue to do for us, “CHRIS”!

We made a few trips to look at and decide on our living room set. We received exceptional help from Terri, Hannah, and Chris when we purchased our living room set.

Sales woman and manager went out of their way to help us in store, and followed up after the sale. The delivery team did an excellent job at getting our new couches in to our home. Overall a great experience!

Awesome customer service, Chris was extremely helpful and knowledgeable about all the services, warranty and products. Thanks so much!

Went to Ashley to look around and ou sales person Chris showed me this dream diagnostic thing and we found the perfect mattress!

Jennifer was a treat to work with.. she was amazing and knowledgeable.. Go to her for all your furniture needs... She made it a very pleasant experience and we will certainly be back for all of our future furniture needs. This was my first time buying big quality nice furniture and she made the buying process fun. She was a delight. She has went above and beyond for me and I could not have asked for anyone better.. she truly was the best..

What a wonderful surprise this place was. No sales associate(s) followed us around the store. But, if I had a question, Matt was easy to find then left us alone. The entire experience was very pleasant.

As soon as we walked in the store we were greeted by every employee that was on the floor. Very nice people. Helped us pick what we were looking for and answered all our questions

Stopped in to see Chris and Jen and they were both very professional and accommodating. Will definitely shop here again

Recently I ventured into this establishment not knowing much about decorating, just knowing that empty space needed to be filled. Luckily upon entering your establishment not only was that able to be accomplished but it was done in a timely manner with the help of Kayla. She not only was kind but she asked questions but gave great advice to help make the process go smoothly. All without being pushy just to make a sale. Anyone every in need of any type of home furniture or decor I would without a doubt advise having the chance have her assist you. Great overall experience.

Nice people very nice selection good prices... Just bought two recliners today, it will take 6 to 8 weeks to get them we were told.... that's not a problem for us. If our opinion changes I will let you know. So far so good.

Buyer Beware! June 2019, ordered a leather couch and (2) recliners. Two months later still awaiting delivery of a couch that has arrived twice and damaged both times. Final couch arrived with another tear. Too much money spent for this to repeatedly keep happening with no follow-up from customer service. Will NEVER do business with Ashley Furniture again.

Jen was amazing!!!! She helped us order all our living room furniture and we couldn’t be more excited! Everyone is so friendly at this store and made the experience super easy! Jen deserves all the Mountain Dew in the world 🤪

My whole experience has been a nightmare. My bed was ordered incorrectly, so it kept me on the floor an extra two weeks. My couch was delivered broken. They’ve been to my place 2 different times to try to fix their wrongs, which I’ve had to call off work for. The last time the guy showed up just to tell me “what we thought was wrong with the couch isn’t what’s actually wrong, so I have to order the part and then you will have to schedule me back out” and left. I’ve called the store asking to speak to a manager, only to be told they were not there and that the message would get passed on; it didn’t. I’ve called customer care left a message; never received a call back. I would highly recommend taking your money elsewhere if you’re looking for furniture and decent customer service.

Jen was absolutely wonderful to work with!! She made everything easy and went above and beyond for us!! We are thankful for such an easy process and a sales manager that appreciates her customers!! Thanks, Jen!

We were in town visiting family and did not realize the Ashely stores were franchised. Although Jennifer Schreiber could not sell us something to be delivered to NC, she went out of her way to help us pick out a mattress. She was incredibly knowlegable, a real subject matter expert. My wife and I highly recommend speaking with her for any of your furniture needs. Shes great!

This was round 2 of looking/purchasing. I HIGHLY recommend asking for Stephanie Morgan. She spent amazing time helping us and found every deal/payment plan option available. She went above and beyond, and there was NO pressure. She is worth the visit. The furniture/mattress are of wonderful quality. We are hooked.

I used to work at a high end furniture store and customer service is so important. This store has outgoing folks and there is no pressure to buy. I have purchased quite a few items from this particular branch and they are great. The home delivery guys are great too. I had a bad experience with my daughters delivery with Sandy Superstore in OH, the delivery guys didn't smile, and were upset with the placement arrangement of where my daughter wanted the sectional to go. We will never use them again. Should have gone to Ashley FIRST!!!

Ordered a bedroom suit November 4th. It was delivered on November 24th. Head board and night stand where broke when delivered. Called Mary my sales person and she told me I would have to call Nitro. I called several times and left several messages and did not get a return call. On December 4th I finally got a hold of Darcy and I was told they would have to order a new headboard and nightstand. The headboard was delivered on January 4th. and a Technician came out to fix the night stand. Delivery guy knocked my picture off the wall and broke it. Technician replaced the rails on my nightstand and still would not close. Once again called Nitro and at this time they are going to order a night stand. Called on February 5th to see if my night stand had came in and I was told it was there. I told them I would pick it up because I could not miss anymore work for delivery. February 12th went to pick up night stand and I was told if I didn't have the broken night stand I could not pick it up. I told her I wasn't leaving with out it and I didn't. I have called the Store Manager several times and have never received a phone call. I have never been apologized for anything that has happened. I ordered this bedroom suite on November 4th. 100 days later I have all my pieces and now have to figure out how to get night stand out of my car after paying a delivery fee of $129.00 Had my son and law come take the night stand out of the car. Finish on the molding is peeling. I give up... I paid over $2,000 for this bedroom suite I have never experienced anything like this ever.

We went in Saturday and Chris Deuser was extremely helpful. He went above and beyond to meet our needs! He was extremely patient while I was going back and fourth between sets! I highly recommend him and this store!

Don't want to wait 3 weeks for a lamp pushy sales too

After spending over $7000 in this store in the last 3 years, the manager refused to honor the online advertised price for two measly mattresses because they wouldn't make any money on them. Sometimes its about good business and customer service even if you dont make a big profit.

Had a much better experience at this location than at the Charleston location. Jen Schreiber was truly amazing and came through when we thought all hope was lost and was ready to throw in the towel. She made purchasing our sectional painless and quick. She was sure to tell us all of the details before we made a decision. If we would’ve talked to anyone else, I’m really unsure if the purchase would’ve happened. Thanks again Jen!

Great experience buying a living room suite - right before Christmas 2019. Matched online prices, and the sales person was very helpful. Started out looking at Lazy-Boy but ended up at Ashley's on a wim. Had to wait on delivery but it went so smooth that I had to write this review. Received my deliver date and text messages confirming times and they showed up exactly when they said. The young fellows were very professional and our home was back to normal in no time. Best of all both my wife and I love the style - perfect for our home👍

Great store and great help

My fiancé and I have been searching for a new bed for months before coming to Ashley. To be honest, at this point every mattress was starting to just feel the same and I was ready to give up. We had done a loop of Ashely and were just about to leave when Jen walked up to ask and asked if she could help. Jen worked with us for nearly two weeks to help us find the perfect bed while ensuring a stress free experience. Her customer service was astounding and it was clear that she wasn't just trying to make a sale, she wanted to help us find what was right for us. 13/10 would recommend!

Friendly service with great choices. Excellent furniture for good prices. We purchased a couch and a love seat for delivery.

👍🏻 With the purchase and the delivery! Very happy with our purchases!

My wife and I came in to look for some furniture and the staff was very friendly, especially Adam. He was extremely helpful.

Friendly staff

Jen was extremely knowledgeable and personable. I feel we got quality service in a timely fashion. She made it a very pleasant experience and we will certainly be back for all of our future furniture needs.

Found exactly what I was looking for, for my family room. Erika Hernandez was great! She explained everything & helped me find the right color

I was in and out in 15 minutes. Jennifer helped us pick out the exact computer desk we needed for my son. Thanks Jen.

Absolute junk. Don't buy anything front here. The delivery people broke a picture frame and took a chunk out of my hardwood floors. And the "wood" dresser and bed started to peel like wrapping paper the day it was delivered. Returned this trash. Save yourself the trouble and go elsewhere to start with.

Jen S was Fantastic!!!!

Jennifer R Schreiber was the best salesperson. She took care of us and helped us out with the best price possible. 10 out of 10. Highly recommend.

Had a great experience here at Ashley furniture in Barboursville was looking for leather sofas. Scott Grimm took such good care of us explaining every question we had thoroughly and got us a great deal with the sofa set. He’s an expert with mattresses as well! Highly recommend him and the store. Would go back to get more furniture with Scott Grimm.

Hooked up with a good deal on some super nice furniture.

Scott Grimm helped me with my purchase. He matches the online price. The transaction was done professionally and respectfully. I bought a piece I had wanted for a while. I would go to Scott Grimm again for help in buying furniture.

Scott Grimm was very helpful as we shopped for a tv stand and a server. He took time to measure each piece we considered to make sure for fitting in our selected space.

Staff was great Jennifer was very knowledgeable about her products made the experience very easy. I really appreciated the time she spent helping me in finding the the perfect things for my place.

Scott Grimm took great care of us and made sure we were happy with every step of the purchasing process. We were in and out with exactly what we wanted. Happy wife=happy life. Thank you Ashley homestore and thank you Scott!!!

Great experience looking for new furniture!!! Jennifer Schreiber was so helpful in getting what we needed and keeping us in our price range. Customers for life now!!!

Great, quick service. Scott Grim was very kind and helpful with our purchase.

Fantastic store, nice staff, store manager was very nice and knowledgeable

Way to pricey!

Nice selection good value

Very pleased with our rep Scott Grimm!! Give him a call!!! Super friendly and professional! Will be back for more very soon!!

My wife and I recently purchased a sofa from this store. When it arrived we realized that we needed to have also purchased the matching Loveseat too as the new piece did not match the one that we previously had in this room. Called and spoke to Terr K. and she knew exactly what we needed to match. Bought this piece without seeing it. It arrived last week (ahead of the promised date) and we love it! Thanks Terri.

Scott Grimm was very helpful

My fiance and I went to Ashley Furniture HomeStore on Monday, May 27, 2019 to order a new couch we saw online. We spoke with Jen regarding some delivery questions we had. She was very helpful and informed us she wanted to speak to the person over delivery about our concerns prior to ordering, so all the information she gave was accurate. For this we were very appreciative. She gave us her cell phone number so we could text her any other questions we had. We returned to the store on Wednesday and she helped us order the couch and was absolutely wonderful during the whole process. As we were leaving she made sure to let us know if we needed anything further to contact her using the number she previously gave us. We had a great experience.

Jennifer was great helper She helped us to get great deal

Very helpful

Thanks so much to Jennifer for working with us to purchase of our new sectional sofa. She was very informative of the makings of the 2 sofas that we debated on....for a while! But Jennifer was nice enough to hang in there with us. Answer all our questions. Help us measure to make sure it would work in our home and made the experience seem effortless. Thanks again Jennifer, we will be back!

Great service. If you need home furnishings ask for Stephanie Morgan in the Barboursville Store. Very helpful not pushy and let us make up our mind on our purchase.

Scott Grimm was absolutely fantastic in helping me find a dresser to buy! Great selection!

Mary was very helpful in the selection of children's bed for my grandson. Great experience.

Scott Grimm was a tremendous help when we were trying to find a mattress and bed for our new house. Ashley Furniture of Barboursville, WV has some beautiful furniture to meet your every need!

Love it! Very good quality furniture at reasonable prices

We had an excellent experience with Jennifer in the Barboursville, WV store. She made sure we got the right mattress for us with an adjustable base. What was so great is that she took the time to find a bed that would be best for me and my wife. We have bought many things from this store and we will definitely be back!

We went there to purchase a bedroom outfit for each of two rooms. The sales associate, Scott Grimm, was very helpful and attentive to our needs. As for the mattresses, he engaged us in a scientific process that determines the mattress that is best suited for us based upon weight and sleeping position. The computer program recommended a particular type of mattress. We tried the suggested mattress as well as others. We concluded that the suggested mattress was the correct fit. Scott spent about 3 hours with us and showed enthusiasm throughout the process for helping us with our needs. It was a good experience. We will be returning to select living room furniture.

Awful quality. We bought a sofa that fell apart twice in first month. Fought to return it. Took 3 months. Gave another chance, bought sofa, started falling apart in first week. They will take back 1/2 set. Only the broken sofa. Not loveseat. Bought bed, foot board broke off. No more Ashley garbage furniture!

Horrible customer service.

I had a great experience shopping at Ashley Homestore. Rachel T. Helped me find what i was looking for and had me ready to go within a few minutes. Katie at the desk had my paperwork waiting on me by the time we reached the counter. They both were very nice and helpful to my needs. I definitely recommend visiting them!!

Scott grimm was my salesman. He was very nice and helpful. Thanks to him i got what i have been looking for. Cant wait to set on my new couch. That you scott

Scott Grimm. Great person. Very friendly.

My husband and I 100% recommend, if visiting the Barborsville Wv location, talking to Scott! He was incredibly helpful and knowledgeable about the furniture. He really made our experience with Ashley Homestore delightful. Thank you Scott, we will be back soon.

Highly recommend going to see Jennifer Schreiber at Ashley furniture to assist you with your furniture needs. She was extremely professional and patient with us as we looked for new furniture. She gave great recommendations and helpful when deciding on the right pieces of furniture for our home. She search for the best price with our budget and delivers on exactly what we needed. If you need furniture then look no further than Jennifer at Ashley’s Furniture in Barboursville!

Mr. Scott Grimm is a great sales person. He was really patient with us and made sure we was taken care of. I would recommend him to anyone that was going to purchase furniture from Ashley homestore. He went above and beyond what most sales people would ever do and I think him for that and may god bless him for his kindness

Excellent deals

Sales staff was friendly, courteous, and efficient. Delivery crew thoughtfully protected our floors and did a great job setting up the furniture we purchased. Kudos to all.