Ashley Store Barboursville, WV (Huntington)

Thanks to salesman John Chambers, my living room is going to look fabulous! Great experience

We had such a great experience at Ashley with our sales professional, Rachel Shacks. She was very welcoming from the start, offering us refreshments and was sweet to our kids. She helped us find furniture that was customizable to our needs and got us a great deal. We had a very pleasant experience with her and would definitely recommend Ashley for your furniture needs!

Great Service. Rachel was VERY KNOWLEDGEABLE!

Greg was our sales person and he was very informative and not pushy at all. This was at the Barboursville Store in Huntington, WV.

Rachel T. was very helpful and made the process very easy.

Mia is amazing. I have a new mattress which is wonderful. She has been very helpful and kind.

Great customer service and experience! Mia was awesome!

Great experience at the store and Mia was an awesome salesperson!! Highly recommend the store and her.

Mia was great and lots of knowledge. Helped me with purchase.

my bed frame took 2.5 weeks longer than they told me it would and provided no compensation and the lady on the phone gave attitude when i asked how much longer it would be. now they won’t answer my calls and it’s time to pick it up for the third time.

Purchased a sectional in store no financing. Was apologized to in advance that it would take about 5 weeks with first week of November used as the delivery time. Received no follow up with tracking and no update when delivery would happen. Middle of November now and called the store to figure out what’s going on. Was told one piece was still not available and now I’m being told they won’t have them all in warehouse until end of November, this isn’t even close to what I was promised and is delaying my move in. I was originally informed they would ship everything available by first week of November and I scheduled my work around this. I was apologized to and told they would call back before noon that day after they pull some strings that could expedite my delivery. That was noon 3 days ago (11/11), never received a callback. In a business involving large purchases I’d expect much better communication and organization. As it stands I’m not buying from here again. Update: It’s been another week and still no callback. I don’t want a reply to a bad review. I want what I paid for and for promises to be kept. Next Update (12/3): Sectional arrived missing legs for the corner wedge so on top of being delayed several weeks and wasted vacation, due diligence was not done to make sure the pieces shipped completely in the end. I was told by the manager of this store that I will be contacted next day to schedule delivery of the missing legs. But par for the course, it’s been multiple days with noone 👏 calling 👏 back 👏. I have a corner wedge sitting on the floor unconnected to its adjoining halves. I had three employees contact me to apologize in response to the initial review and yet we have the same behaviors going on here. If the manager is reading, get your employee you told me would call to actually call. Stop telling customers one thing and not actually doing it. I cannot tell if this is system wide here but so far every step of this process beyond selling me the couch has been a circus. I will be updating this review until what I paid for is delivered correctly.

Efficient and timely!!! Very careful!

I’ve had the pleasure of working with Greg Winters, and My Husband ans I was consistently impressed by his professionalism, expertise, and genuine infectious spirit. Greg stands out in every aspect of his work, making him an invaluable asset to any team or project. He was Approachable, respectful, and solution-oriented.

Great customer service Lee Plazinski was very knowledgeable and very helpful from start to finish

I’ve been to every furniture store within an hour and my best experience was here! Mia was so helpful and friendly. What I ordered wasn’t in store but she took me to a couch she knew felt similar so I could get a feel for it. She knows her stuff! I’d recommend this store to anyone!

Amazing services with measurements and prices within 5 mins. Great service

We had a five star purchase at the Barboursville. Ashley store. Kari B.was extremely knowledgeable and even tested which mattress we needed. She answered all our questions and the purchase went smoothly from start to finish. Kudos to this wonderful young lady. Ashley Furniture is lucky to have her as an employee

Great store. Ed Meadows is an exceptional salesman. Super helpful and very knowledgeable about the products. Highly recommend both!

Jamie D is the man!

Mia helped the first day we came and she gave us so many options was wonderful with our children. We had a mind change we came back to order something different and Rachel helped us she was wonderful and very helpful.

Mia Bragg friendly and informative. She did an awesome job! Would definitely purchase from her in the future .

Mia and Ed were awesome!!

Ashely furniture has exactly what we came looking for! We worked with Ed and Mia! Ultimately Mia sold us a beautiful dining table set. We couldn’t have had a better experience. Thank you, Ashley Furniture!

Rachel was amazing!!very informative but not pushy, let my husband and I wander but was nearby for any questions

Go see Jamie Dunfee he will not steer you in the wrong direction highly knowledgeable recommended me the nectar mattress to help pain points and help overall comfort! Overall great experience !

Very welcoming as soon as I walked through the door. Mia was very sweet and such a huge help! She made this experience the easiest! Highly recommend!!!

Mia Bragg was polite and very helpful. Very pleasant experience!

Ed Meadows is such a nice man. He explained everything so we could understand. He was super nice.

Jamie D is an excellent salesman and highly recommended.Very nice.

We purchased a great leather sofa and loveseat set, got an extra excellent deal. John was a great sales professional as well, fun to talk with, not pushy and very knowledgeable.

I bought 3000.00 in furniture I have a broken chair for about 6 weeks They were to send someone to fix it. It still has not been fixed. No phone call nothing

Ed Meadows was very helpful. A+ service

Jamie D was excellent. He answered all our questions and was very personable. The whole team was actually very helpful and friendly. Will definitely be recommending Ashley furniture to friends.

Jamie Dundee was the salesman and he was so knowledgeable and helpful. After ordering the bed frame I realized it was too long and he helped me change my order over the phone! Very good customer service!

Mia was the absolute best… extremely helpful and so nice

Mia was great! She was really helpful when it came to finding different color choices and dimensions. She helped us with buying our first couch together!

Rachel was amazing to work with! We will definitely buy from her again!

Just bought a sofa. Ed did a great job!

Lee was amazing! He helped us find the perfect couch. Thank you :)

I would love to thank Mia and Greg at the Barboursville branch for their wonderful help in picking out our newest bedroom set and mattress. Mia was so helpful with providing us pictures of similar sets with measurements as we have a very small space to fill. Went back the following day and Greg helped us and assured us that Mia would get credit for the purchase. Both were very friendly and made me feel very comfortable in their presence

Mia is a very nice sales woman. I loved her attitude and letting us take the time to look. Service was quick and easy.

Ed was very helpful. I will definitely go back again when I need new furniture.

Mia Bragg was very helpful and informative

Very good store, staff is friendly and go out of their way to be helpful. Highly recommend to anyone interested in buying furniture. Salesman who helped me (Ed Meadows) was knowledgeable and interested in making customers feel happy with their selections.

Jamie was an awesome sales rep. Very knowledgeable, and patient with our inability to make a decision. Thanks Jamie for putting us on the right mattress.

John was great and very thorough! Robin in financing was also very helpful! We are so excited about the couch we purchased today and the price was great!

Jamie D. helped us out so much! Loved our experience.

Lee was great at helping me and my fiancé order our new furniture!

Mia Bragg, the sales representative at the Ashley-Barboursville store, is the best sales agent that I have ever met in my 74 years as a customer. I could not have foreseen just how rare a jewel she she would prove to be, as she was poised at the desk at the entry of the store. Her warm smile and immediate welcome to the store set the stage for my genuine buying experience. Her personality cannot hide itself. Beyond her beautiful appearance, she knew the merchandise of the entire store. She possesses a computer like recollection of past iterations of furniture which are built on the same frame. Several employees mentioned her clairvoyance. Beyond her expertise, she wanted me to have the items that I wanted rather than settling for something. She looked out for me to insure that I went home with the highest quality furniture.

Lee was amazing and super helpful!! He was able to help us find furniture within our budget and get us set up with a great payment!

Lee was absolutely amazing at giving us the best deals! Very attentive to our needs and made sure we stayed within our budget!! Be sure to ask for him when you go down there!!

After seeing and hearing their advertising for ages, my spouse and I finally visited the Ashley Store to search for a new recliner. Jamie D. showed us exactly what we needed and walked us through the delivery process in a clear, concise, and professional way. We are very pleased with the service we received and plan to return to Ashley Store for all our future furniture needs.

Thank you RACHEL TEKLEHAIMANOT. a valuable employee of ASHLEY FURNITURE. We went into store and was met by RACHEL. Who took her time to point us toward items we were inquiring about. Specifically pointing out important information about the product which we purchased. Assisting us with the final steps in our purchase. Recommend ASHLEY FURNITURE BARBOURSVILLE WV. MALL ROAD. Make sure you ask for RACHEL TO HELP YOU WITH YOUR FURNITURE NEEDS.

Very horrible service. I called off work to wait for delivery. I called to check on it. For them to tell me that the delivery was rescheduled for September 13 with no email or anything saying this. Prior to this i needed some soon as I dont have furniture in my home 1 month and 3 weeks out was the next delivery time. When I said I needed it soon as possible. Was willing to find a different chair to make it happen sooner. Im canceling everything with them.

Ed Meadows did a great job of explaining everything and hunting the furniture we were looking for today

Ed was great! A huge help and made the looking and buying process much easier.

We bought out couch and loveseat in July of 2024. We loved it at first, but started having some issues. The cover broke off the recliner buttons, none of the USB ports work anymore, one of the recliners have started having a rip in, and stains from outlr kids as well. But no problem, we purchases the warranty for $400 that said they would take care of it. They won't cover anything!!! They said the damage was too extensive. I understand not covering the stains because of children, but the other things were manufacturing issues. DO NOT BUY THE WARRANTY! IT IS A SCAM!

Mia showed us the perfect table for our kitchen and what we were looking for . Helped us make the decision on our near future purchase. Thank you Mia

Ask for Mia ! So helpful with our purchase . Made it very smooth , had answers to all of our questions.

Not pressing, informative, helpful. 10/10 recommend Rachel T

I had a great experience at Ashley! I found a sofa with chaise that is perfect for my living room. Ed Meadows was my sales rep and he’s not afraid to take his time with you and answer any questions you have. I will definitely be back when I’m ready to purchase a recliner next. Thank you!

We purchased living room furniture from the Ashley location in Barboursville and the experience was excellent! Our salesperson Greg was knowledgeable and helpful and never tried to pressure us or influence our decision. Financing was also quick and easy. We would definitely recommend giving Ashley Furniture a visit!

Mia was so helpful and patient with helping our family find the perfect furniture for our new home. She was very knowledgeable about the pieces and mindful of our budget. We were concerned about space and she suggested for us to measure the area and put tape down to make sure it was the perfect fit before committing. 10/10 experience.

Mia helped us with purchasing our dining room table Labor Day weekend and was a great help! She helped break down all the sales prices of everything and quickly responded to any questions we had about stuff! Mia was great highly recommend to anyone coming to Ashley Furniture in Barboursville!

Excellent service from sales professional Mia. Made the furniture purchase fast and easy

Mia was best salesperson ever!

Mia was awesome!

Ed from the Barboursville location was extremely helpful in finding our couch and two end tables. He was very personable and honest with us throughout the entire experience. We felt very comfortable asking him any questions we had. Couldn’t thank him and Ashley’s enough for everything!!

So enjoyed shopping at the Barboursville store. Ed Meadows was a joy to work with and I appreciate all the time he took to let me sit and ponder my choices!

Want to give a huge shout out and thank you to our salesperson Ed, he was so helpful, genuine, and low-pressure about me and my wife finding a new bed. He let us take our time looking around and deciding and really seemed to care about what we were looking for and what would best suit our needs and our budget. I'd happily work with him again and would recommend this store to anyone.

Mia was knowledgeable about the merchandise and helped me come to a decision on my purchase. Mia was awesome.

Greg Winters the salesman was very nice& patient with my wife’s indecisiveness, which took her a couple times in the store & hours there as well to decide on what bedroom set she wanted.

Mia Bragg at Ashley of Barboursville helped us find the perfect couch so easily. We walked in and she asked what we were looking for, gave recommendations and allowed us time to browse without interruptions. She made the shopping process easy!

Rachel was our associate, she was very professional, patient, kind, and Amazing explaining everything. We love everything she helped us with ♥️

Mia helped my husband and I pick out the perfect couch and bedroom suite! She was great!!

I came to the store well after closing, Ed greeted me at the door. He made me feel as though we were lifetime friends. My fiancée and I were back in the store the next day making a purchase. Again, Ed made me feel good about the entire process. Thank you!

Lee Plazinski was a great sales associate. He never pressured me and allowed me to walk freely throughout the store. He was very helpful and did a wonderful job. I am very pleased with my purchase and can't wait for it to be delivered.

We recently purchased a couch and chair from Ashley. The buying experience in the store was excellent—our salesman, Ed, was amazing. He was knowledgeable, low-pressure, and genuinely helpful. He made the process smooth and stress-free. Delivery was estimated at four weeks, and it arrived right on time, which we appreciated. Unfortunately, the delivery experience fell far short of the in-store service. The delivery crew had poor attitudes and were visibly unprofessional. They didn’t bring the right tools to complete the assembly and asked to use ours. Even worse, they unwrapped the sofa outside, dragged it across our yard, and tracked in dirt without cleaning it. They also damaged plants on our front porch in the process. While we’re happy with the furniture itself and Ed’s outstanding service, the delivery experience really took away from the overall satisfaction. We'd highly recommend the store staff, but Ashley needs to seriously improve their delivery standards.

Great service. Thanks.

If you are looking for excellent customer service that goes above and beyond any expectations, there is only one person you need and that is Mia Bragg at the Barboursville location. She voiced honest and well educated opinions on every item I questioned. Mia Bragg is gifted with a magical eye, that easily locates and coordinates pieces from different lines to create the dream room anyone could envision.

Ed did a great job of assisting us today when in the store. He greeted me immediately and just let me look around without any pressure. Once I found a kitchen table set I was interested in, I left the store to bring my wife in who was shopping a few doors down. Ed came back to work with us without having to ask for him and went out of his way to help us move chairs around until we found the ones we wanted with the table. He even carried a bench chair from a completely different set. That is customer service!!!

Rachel Teklehaimanot was a big help in the process of picking out what I needed. very knowledgeable on all products and services! Thank you

Ed was phenomenal in helping us pick out our new living room furniture. He admitted to still being somewhat new to the company but was still extremely knowledgeable on a lot of the items we were interested in. He was extremely personable and just such a fun guy. Ed closed the sale and we will be home happy with our couch in no time. Thanks Ed!

My experience with Ashley Furniture was an amazing one!! I was treated great!

Ed Meadows was very helpful and easy to work with. I recommend using him with your Ashley purchase.

Ed Was amazing. He went above and boyond to help us find what was best suited for us. He wasnt pushy like most salesman are. He was concerned about our needs over his need to sell higher priced items. But pointed out the quality and functionality of both. Would recommend him to Family and Friends and will make the 3hr drive to buy from him again!

Greg and Robin was amazing and very helpful with my new purchase. They was very patience and answers all my questions

This was the best experience I’ve ever had buying furniture. There was no pressure, questions were answered, and Jamie ensured I got the best deal possible. I highly recommend Jamie Dundee.

John Chambers was very nice and very helpful.

Mia is so wonderful and knowledgeable. Recently purchased a living room set from Ashley in Barboursville. When it was delivered, it wouldn’t fit so I refused the delivery and contacted Mia. The next day I went back to the store and chose a smaller sectional. No hassle, no problems. Mia handled the whole process professionally and with manners. Thanks Mia! And thanks to Ashley Furniture for being so accommodating.

John was such a wonderful help and gave us a great deal on our new dining room table!

I hate furniture shopping but this was the best experience I’ve had because Jamie D at the Barboursville store was VERY patient and helpful. 10/10 ask for Jamie D.

We're doing a remodel in our home and decided to come to Ashley for new furniture. John and Mia were very helpful in getting us what we wanted and made suggestions we had not even thought about. We took advantage of the Memorial Day sale and it was well worth it.

Great Memorial Day deals. Greg was awesome! Would definitely patronize again.

Wonderful experience today shopping for new living room furniture, great selection, and our sales lady Rachel was so accommodating to my wife and I such an asset to Ashley furniture. Thanks again, Terry & Debbie Bragg.

Hovered he not! Winters of my discontent, nay I say! I purchased my first living room suit in 37 years of marriage. It was scary for me. I entered the store and expressed my preferences to Greg Winters. He immediately showed me which area of the store to peruse. And he did the best thing a salesman can do. He let me be. Ten minutes later I asked for some care info on a set I found. He was knowledgeable and kind and helpful in every area including delivery. I left the store within a half hour delighted I did not need to shop anywhere else. Mr. Winters is a blessing! Thanks to whoever hired him.

Customer service was outstanding I was able to look and shop without constantly being hassled but as soon as I needed help the salesman would show up and answer any of my questions

We went to Aahley furniture in search of a sectional. The store in barboursville was clean and had a friendly atmosphere. Our sales associate was Jamie Dunfee. Super nice and very helpful. He helped us find what we were looking for and we purchased one that day. March 5 2025 with a delivery date of March 28. Delivery date came and went. With a promise from the distribution center of a week longer. Delivery came and we got part of the sectional with one piece missing and one piece incorrectly ordered. Two more weeks went by and we finally got the rest of our order. Delivery guys were awesome. Very nice and polite and we had no issue with them. The only thing I had issue with was having to call the distribution center and schedule my own delivery. The lady that I spoke too wasn't helpful and gave me the impression she could care less if we got our order or not. She acted annoyed that I even called. I actually dreaded dialing that number. End result we got the sectional we ordered and we love it. I will shop again but maybe I will request that my sales associate handle the delivery scheduling part.

Mia Bragg was phenomenal to work with! She offered up many suggestions without being pushy! She’s a great asset to your store!

Mia was great to work with, she made the process super easy and I was able to get everything done while being able to get to work on time with this last minute purchasing decision

Jaime was great! Very helpful & fast. We appreciated his help:

I will never shop anywhere else for furniture but Ashley!! And our sales rep Jamie D. Was the best! Answered our question, gave us his honest thought on things! One of the best!! Thank you Ashley!

Ed was great to talk to and super helpful. He made our transaction easy and was personable. It was a joy to have him as a salesman. Thanks!

Great experience. Our salesman Ed was very accommodating and looking for our new living room set was a breeze.

Had a very good time with ed he is really nice and explains everything very well highly recommend

We had a great experience at Ashley Furniture! Rachel was incredibly helpful—she took the time to understand what we were looking for and helped us find the perfect recliners for our space. She also guided us through choosing the best mattress for our home, and we couldn't be happier with the comfort and quality. Her knowledge, patience, and friendly attitude made the whole process smooth and enjoyable. Highly recommend asking for Rachel if you visit!

I went to go buy a new dresser for my house and I had the pleasure of dealing with Ed Meadows. He was very pleasant to talk with and was very patient with me. He is want some would call in the business " the bomb diggity."

John Chambers did an excellent job and was very patient with my questions.

Great job. Worked well

Me and my wife are very satisfied with the furniture and Ed Meadows the salesman at Ashley Furniture.

Ed Meadows did a great job explaining features and benefits of the adjustable beds and mattresses . We had a few questions when we arrived and he answered them all! We especially appreciated his patience while we decided.

Mia was fantastic to work with! She made my purchase super simple and quick!

Ashley was very good to deal with . Good quality and good pricing. .

Pretty much every piece of furniture in our home is from Ashley’s, and every time we are in their store it is the best experience! Their associates are knowledgeable, helpful and respectful! We are so excited for our new couch to arrive and we were so impressed with Rachel, in Barboursville! She was so great and created such a positive environment for my husband and I. We felt heard and knew our time was being valued by her. Thanks, Rachel!

Mia was so helpful and so kind! An easy and pleasant experience!

Greg Winters was so patient and helpful with our purchase today. He walked us through what we were spending and the great discounts we were getting!

Greg was very helpful. I appreciate him reaching out!

Ed Meadows assisted us in purchasing our New Couch! He was very helpful with pricing and information on product without being pushy Ed was very personable and made us feel comfortable deciding what colors we needed and offered his opinion without intruding . We will definitely send our friends looking to purchase furniture his way Thank You Ashley Furniture Store !

Rachel and Mia help us with our sectional couch and was very friendly and helpful. Shopped with Ashley furniture a couple times and always had a good experience.

I’ve had several great experiences at Ashley furniture but the most recent one with Mia and Rachel was the absolute best!

Ed meadows assisted me earlier this month with my purchase. He was attentive to my needs and helped me greatly. Thanks!

Had a fantastic experience! Lee Plazinski was so kind, very easy to talk to, and understood our need with finding us exactly what we were looking for. The customer service is top notch. 10/10 I fully recommend!

I found a nice couch with the help of Rachel T. She made it fun and very easy to find just what I wanted. I will be buying two new chairs soon and plan on getting Rachel to help me find just the right chairs. Thank you Rachel! See you soon. Carol

Jamie D was honest and open about all opportunities to buy a mattress and base set and helped us get the most affordable mattress and payments plan.

Ed was great. He was willing to show us every in the store we wanted to see, tolerated our unruly children with a smile, and provided great insights that helped us make our final decision.

We purchased a couch from Rachel and the whole process could not have been easier. Rachel answered all our questions and made the process seamless!

Rachel was awesome! Very helpful and pleasant! Made shopping for new furniture easy!

Ed Meadows was extremely friendly and patient with us. Stellar customer service.

Rachel was great to work with as we chose our new leather sectional! She listened to what we wanted and needed and helped us make the right choice for our family.

Ed was great!!!

Great experience with buying living room furniture from Ashley’s. Greg was terrific and never pressured me to purchase a certain piece of furniture , he made sure I was able to find what I wanted , I highly recommend him if you need furniture , go ask for Greg for your furniture needs

Great experience today purchasing a sofa and a new mattress. Marcus was super friendly and helpful and what you hope to experience when making a significant purchase for your home.

Excellent service went from Ashley’s to lazy boy store next door and back to Ashley’s. Mia Bragg’s attention to detail made the sale.

Always great service here thank you Jamie D for the help

Anthony at the Barboursville location is top notch. He walked us through so many options for recliners. He knew that we needed it quick for a move and helped us find the chair that would fit our needs. Anthony was so charismatic and could light up any room that he walked in. I will recommend Ashley furniture and Anthony to anyone and everyone! We picked up the chair at the Nitro location and the lady at the front was wonderful (I did not get a chance to get her name). 10/10 recommend! (Please enjoy the picture of our princess in her new recliner)

Had a great experience at Ashley furniture. We was greeted at the door and helped with my purchase of a new couch. I told Anthony what I was looking for and he showed me around. So helpful and kind ! Won’t shop anywhere else for furniture

Marcus is a great salesperson. It was a pleasure Working with him.

Got in got what I wanted Marcus Coney was very helpful and knowledgeable. Would recommend anyone to have him to help with their furniture needs.

ed is a wonderful human being!

Ed was very knowledgeable and kind. Was also very good at putting my mind to ease and just generally always being helpful.

Ed was incredibly helpful when I was inquiring about a new chair for my living room! He was so knowledgeable and I didn't feel pressured at all like I have felt at other furniture stores! Ed is fantastic, highly recommend his help!

Mia was amazing!! So helpful in deciding on a new sectional.

Great working with Ashley! Highly recommend asking for Marcus! His card to below ask for him

Greg Winters was phenomenal. He was professional and helpful. His ability to answer questions and not be pushy like other places led us to buy from Ashley.

Rachel was amazing! Super informative and helpful. She made the transition absolutely flawless. We talked to Lee initially but he was out of town today when we came back so she was happy to take care of us and what we needed. Very professional and extremely knowledgeable on everything! We will be returning customers! Thank you!

Marcus coney was the best

Our experience was easy and enjoyable.

The people that work at Ashley are super nice and helpful. The furniture I have bought from there has been wonderful quality. however they do not tell you the price difference of online and in store can be hundreds of dollars in difference. Do your research and be careful. Make sure you follow up with their online pricing and have them match it bc everything is marked way up in store and if you don’t know to look online they will let you pay hundreds more for the mark up price even with a “sale”. Just doesn’t seem right to me.

We just bought a bedroom suit & mattress and the staff were fantastic! Rachel T was great. Very helpful, friendly & knowledgeable ♥️ Definitely recommend!

I had an excellent shopping experience with Sales Professional, Anthony McNeal, at the Barboursville, WV store last night. He was very knowledgeable, patient, and truly listened to what I was looking for. He helped me find the perfect pieces within my budget without any pressure. The entire shopping process was smooth and enjoyable. I highly recommend Anthony McNeal to anyone shopping at Ashley Furniture in Barboursville who wants a great shopping experience!

Ed Meadows did a FANTASTIC job. I walked in knowing exactly what I want & he took me straight there. He made purchasing a couch super easy & FUN! If it wasn’t for him, I probably would have left & never purchased a couch. Thank you Ed for helping me purchase the couch I have been searching for!

Jamie is one of the most helpful people I have ever met. He's friendly and funny and really knows what he's doing. The whole team seems very competent from what I've seen. I tend to be very particular and Jamie was kind and patient and encouraged me to find what I really wanted rather than trying to just make a sale. I will absolutely be returning and hope I get to work with him again.

I get SO NERVOUS spending money on 'big ticket items'!! This store was fantastic thanks to Jamie d for really going through options with me and helping me feel confident! Super understanding & caring! 100/10 recommend!

Ed is always such a treat to deal with! Very experienced and helpful.

Ed helped me during my visit to Ashley (with Mia giving great info too). I was able to look around without being pressured, but also had all my questions answered. I'm so happy with the sofa set I ended up purchasing.

Friendly staff and Ed was fantastic!

Jamie was great. He didn't pressure me into buying anything. He said I could take all the time I want to decide on which mattress I want.

Ed was amazing at helping me figure out the perfect living room suite. It fit perfect with my style!

Ed was simply delightful and such a helpful salesperson. 10/10 highly recommend.

Ed is great to work with easy to talk to! Would do business with again! Highly recommended A++++++

We had a great experience. Jamie was very helpful and knowledgeable.

Ed was personable and knowledgeable. He helped us find the perfect couch for our growing family. We walked away happy to have worked with him!

Ed was great.

Ed was wonderful and made my mother feel real comfortable as she was looking for end tables. We appreciated his help.

I recently purchased a Simmons Beautyrest Plush Pillowtop mattress from Ashley Furniture, in Barboursville, WV, for our guest room. Ed Meadows was our Sales Professional. He was friendly, helpful, patient, and professional. He was new to the job, so if he wasn't sure of the answer to my many questions, he inquired with his supervisor. My buying experience was excellent. I highly recommend Ashley Furniture and Ed Meadows to assist with buying your home furnishings.

Had a great experience and the salesman was really helpful

Rachel was an excellent salesperson! Was a lovely experience buying our recliner!

Great selection! The associate (Ed Meadows)who helped me was very helpful and courteous, he allowed me space to take a look at the inventory and then answered all questions and was overall very pleasant as were his coworkers. Highly recommend giving them a shot!

I had a great experience at the Barboursville location. Rachel was great to work with!

Rachel was very knowledgeable and helpful in helping us pick out a new mattress and base….thank you!

Awesome customer service! Mia went above and beyond for us. We truly felt great doing business with her.

While shopping at Ashley Furniture Jamie D was very helpful! He guided us around the store and told us all about the durpella and nuvella product lines since we were wanting something pet resistant. He was so knowledgeable and helpful. We will definitely be returning in the future.

Greg was very helpful and patient with us! Wasn’t pushy and answered any question we had.

Jamie Dunfee was great to work with during the busy Black Friday sales event. He made us feel welcome and answered all of our questions. The delivery crew was also awesome!

Marcus was extremely knowledgeable and friendly very professional and gave us time to make our own decisions without being pushy. I would highly recommend requesting for Marus for all your needs at Ashley Furniture in Barboursville West Virginia.

I was treated so wonderful by our sales person Rachel she was so nice and explained everything so throughly , offered snacks several times and had such a good personality she made our shopping experience so easy

Jamie D was extremely helpful (and patient) while my husband and I shopped mattresses! Always a good experience at Ashley!

Our shopping experience with Ashley was tremendous!! Our sales representative Marcus Conley was very knowledgeable about the products we purchased. He was very polite and courteous. We will definitely shop with Marcus in the future and appreciate his excellent customer service!!

We were assisted quickly and efficiently at Ashley. Jamie D & Ed were very helpful, there if we needed, and also did not hover or was pushy whatsoever. We felt very informed of the whole process. Next time we need to purchase furniture, we will be returning to Ashley Furniture!

Great customer service!

Associate Marcus Coney is very polite and helpful

A young man named Ed helped us out and was extremely kind and patient as we tried nearly every couch. He was knowledgeable and passionate about the product, and treated us as if we had been friends for 13+ years. Ashley Furniture has some of the best salespeople around!

The staff here are exceptionally friendly. John C. helped me find the perfect dining table for my farmhouse. He was very polite and professional. 10/10

Employees were very helpful and friendly! Marcus was so nice!

Staff was very helpful and not bugging you as soon as you get through the door. Loved the products and was able to custom the things we wanted

Mia Bragg was absolutely incredible in helping us find our living room set! Such a positive experience with her.

I love my new Ashley furniture and my salesperson Rachel has been amazing throughout the entire process!

Mia Bragg sales professional was awesome and very patient when I was trying to decide what to get!

Love Ashley Furniture! They always have what we're looking for and the prices are great. Rachel helped us to pick out a couch and she was awesome. She told us about some options for us, and she left us to decide for ourselves. They don't hover over you like at most furniture stores and we love that. Will definitely be going back for any other furniture needs in the future 💜

The experience was awesome, we dealt with Rachel at the Barboursville mall location. She took her time and answered all questions and gave us the best options for a new mattress and base.

Rachel went above and beyond to help my mother today on finding the right living room set! Now we can enjoy some snacks for the ball game.

Mia at the Barboursville store was very helpful and patient with me with all my questions.

Mia Bragg at Ashley was awesome, she helped us find a couch and recliner. She took her time and was amazing, thanks again Mia!!

Rachel did a wonderful job helping my husband and I with a couch, loveseat and a dining room table.

Great customer service with Greg Winters!

Rachel was great to work with! Recommend her!!

Greg was super helpful on our visit to Ashley furniture. We found everything we needed and the whole process was smooth and easy!

Rachel was a huge help. Ask for her for great service

Talk to Marcus coney great dude helped tremendously.

Very good customer service with both Sales and Management.

Friendly helpful and answered any questions we had. Didn’t push no sale on you they let you just browse until you found something. Look up Jamie Dunfee at Barboursville WV store.

Jamie D was very helpful, knowledgeable and professional. He was patient with us as we walked around and looked for specific items and tried them out. He answered all of our questions and helped us through the financing.

Rachel was amazing with helping us with all of our purchase

Rachel was absolutely phenomenal helping my mom and I today. We've been struggling to pick furniture for weeks, but she walked with us and helped us coordinate everything in a way that was both cohesive and unique. She made it such an enjoyable and easy experience.

MIA, MIA MOMMA MIA....OUR GIRL MIA WAS AMAZING!!! WE WILL DEFINITELY CONTINUE TO SHOP AT ASHLEY FURNITURE!!!

Marcus made our experience so nice and easy for us. It was a pleasure working with him.

Marcus Coney was very helpful and courteous.

Super close to the interstate and eateries. Great selection of furniture! Super soft options. Decor as well plenty of bedding options. Staff is super helpful and ready to assist you! Plenty of parking and clean inside!

We have been working with Mia at the Barboursville store for a few weeks on selecting the right living room furniture for us. She has been super helpful. She has shared with us her cell phone number so she can be there for us anytime. If all Ashley employees are equal to her, then this is a remarkable company. Thank you, Mia, for all your help

Marcus made the purchasing process extremely easy

Shout out to Marcus for being a great help during our experience with Ashley Furniture! Ask for him at the Barboursville location, he’s sure to diligently work at getting you the best deal!!

Appreciate the assistance, guidance, & attention to detail by Greg on our purchase!

Was a great experience the staff was very courteous and helpful. Racheal helped us find the perfect TV stand and made sure we had everything we needed. Thank you.

Rachel was great!

Marcus was Great to work with!!!

Rachel was great! Very informative.

Sales associate, Greg, was very helpful when my husband and I picked out our living room furniture

Had a fantastic purchasing experience with Marcus Coney today at Ashley Furniture in Barboursville Wv. Highly recommend looking this guy up.

Rachel was wonderful to work with and so helpful.

Ashley furniture-Rachel does a fantastic job and will take good care of you!

Went to look for a office desk for my new work from home job and Mia helped me so much! She made it so easy and was so nice!!! You could tell she loves her job! I absolutely love my desk! I highly recommend the Ashley store in Barboursville, WV! THANK YOU SO MUCH MIA!!!!!

"I had a great experience working with Mr.Marcus he was knowledgeable, patient, and really listened to my needs, helping me find the perfect mattress. His guidance made the process smooth and stress-free. Highly recommend!"

Marcus in sales handled transaction and was wonderful from start to finish. Manager Jamie was extremely helpful as was customer service.

Mia was such a great sales person she was so helpful and knowledgeable she was able to answer all of my questions and help me make a great decision she was so professional ,respectful, helpful

Mia was amazing! She was very knowledgeable, friendly, and easy to work with. She helped me purchase my first couch!

Marcus Coney was an extremely attentive salesman. He built a package deal that suited our needs and was very thorough from the moment we walked in the store until we walked out.

Marcus was super friendly and helpful! Would highly recommend Ashley and their staff!

Awesome salesman

Ask for Marcus Coney he took great care of me

marcus was awesome !!!

Thank you so much for the helping me choose my new bedroom set and mattress! Rachel was amazing and took care of us from the moment we entered the store. Can’t wait to start my journey on a good night of sleep.

Marcus was a very knowledgeable & friendly & helpful sales associate. :)

This store in Barboursville wv is top notch. Ashley has become my only furnituHer patience re store. The first time I went, looking for a dresser, I was going to spend $500 on that dresser. The salesman showed me a bedroom set, on clearance for the same price with 2 dressers. His kindness about this sold me on your store. To date I have purchased a couch and a motorized recliner. I called and spoke to Rachel a number of times. Her patience with me was exemplary. She was kind and showed me several options and I chose the best choice for my needs. I appreciate all the staff as they are all helpful.

Mia was very pleasant and helpful!

My experience was amazing, Rachel is a sweet nice woman. She definitely knows how to help you.

I have been happy with everything I have purchased from this store! The employees are all so nice and helpful. Miss Rachel helped me with my living room furniture purchase and she was amazing. She was very accommodating and answered all my questions!! Pleased once again with my purchase from this Ashley store!

Mia was awesome she went above and beyond for me and my family on our new purchase of beautiful furniture

Marcus was excellent, great service

Jamie Dunphy (salesman) was kind and patient with us, answering all our questions and helping us find what worked for us. He even matched an online deal for us. Would shop here again.

Greg at Ashley Furniture in Barboursville wv was absolutely the BEST! He got me the best deal on a a dining table I've been looking at forever and was finally just right to purchase. Even went over and above to get an additional accent piece.

Marcus was our salesman and he was very professional and right on spot with helping us.

Marcus is Amazing!!!

Marcus was wonderful to work with- he wasn't pushy, like some salesman can be. He really let us do our thing, but was available for any of our questions!

Marcus is the man! So very helpful and friendly!

I have always loved shopping with Ashley but the latest experience put me over the moon! Rachel T was so genuine and made us feel at home the second we walked through the door. Despite my indecisiveness, she helped me and my fiancé find the perfect sectional for us and our fur babies. I am forever thankful for her and her attentiveness. Thank you Rachel, never change <3 Can’t wait for our new couch!!

Great interaction with Mia Bragg

Marcus was super helpful!

Thank you! The delivery men were outstanding! Very helpful! Kind! Respectful to my dog, me, and my home. The sales lady in the store was great and very kind and because of her - I purchased this table and chairs. I have photos of the sales lady holding my dog - Dobby - but for some reason - I can not access them right now. She was one of the best sales persons I have ever encountered. Thank you! God Bless! 🇺🇸

Ashley has wonderful people working for them. The two deliver men were super nice. They were polite did their job and wished me a good day. Mia Bragg, the associate at the store was wonderful, as always. She is my go to person when I visit Ashley Furniture.

We decided to get a bedroom suit & found the perfect one online. Went in store & Mia helped me out! I was in & out in about 30 minutes. She was very nice & professional!

Our experience with Marcus was great! He was super great and knowledgeable!! Buying was an ease. We will return!

Great customer service from Jamie D

Greg was my saleman. He was friendly, not pushy, and very knowledgeable when answering all my questions

Marcus was great!

Great service. Thanks

Rachel was wonderful !

Marcus was awesome! He went above & beyond to help us. He took his time & found exactly what we were looking for with our new couch. Very personable & professional, super pleased! Thanks Marcus! Also the receptionist who helped complete our order was so friendly & communicative after our purchase. & both guys on the delivery team were great! They made sure to take time to set up our couch the exact way we wanted & were very easy to work with, highly recommend!!!!!

Greg was super helpful and got us what we needed within the time frame that was necessary. We also purchased the protection plan and cleaning kit and Greg was very good to help us with this !

Greg was wonderful he made the whole experience so easy. He is very good at his job. Give him a raise. He deserves it. Thank you again

My Barboursville salesperson Mia Bragg was very helpful and professional in identifying my needs. Would not hesitate to work with her again.

John Chambers was extremely helpful and patient with my husband and me. We needed to furnish multiple rooms and it took awhile to make decisions. John was friendly and professional the whole time. We will be returning for more business in the future. Thanks John!

Marcus was exceptional!! he provided me with great customer service and we love our purchase. Very easy and quick transaction and we had our new mattress the next morning!

Greg was very helpful and easy to work with. We are foing back today to buy more furniture from him. Thank you

We had a great experience shopping for bedroom furniture. Our salesman John Chambers was extremely helpful and knowledgeable. We will shop there again!

Marcus is awesome! Please go see him!

If you need furniture Ashley’s in Barboursville is the place and Greg is your guy. He was so hopefully and made our experience fun and easy. He helped measure, match and price every piece were we interested in. Thanks, Greg!

Marcus and Jamie D. were so helpful! They made the process of ordering furniture so easy.

Rachel was absolutely amazing! Incredible customer service. She was incredibly kind and very helpful! 10/10 would recommend!

Have bought several items from Ashley Furniture with no problems. Staff is very helpful and friendly. I will buy from them again.

Went to Ashley to look for a bed and from the minute we walked in the door Marcus was very helpful and knowledgeable about what we were looking for. I would definitely go back again.

Marcus took care of my sister and I and we had the best experience. He was very patient and informative. No pressure for any purchases. Highly recommend! 10/10 experience.

Marcus was very kind and helpful. Had a great experience. Will buy again.

Marcus is absolutely awesome. Kind, courteous and very knowledgeable of products!! Be sure to ask for him while you’re there !

Great customer service. If I could give more than five star, I will give him

Jamie D. was friendly and very helpful! Happy with my purchase.

Great Service from Rachel. Thank you!

Rachel was extremely helpful, professional, and nice. She answered all of my questions.

Wonderful furniture store with great deals and great staff. If you run into Rachel she'll be sure to help you out! Helped me around the store and got a great deal on some new bar stools!

LOVE LOVE LOVED our experience with Rachel ! she was an incredible help to my wife and I and we wouldn’t have asked for a better experience! We will definitely be back to see her!

Rachel was great. She was patient when we changed our mind at last minute after it was already written up for a different piece. We remembered her from a previous purchase several years ago.

Rachel was very helpful with the purchase of our new sectional! Thank you!

Updated: Unhappy with Ashley in Barboursville. Purchased entire Living Room suit, when delivered the loveseat has dirty hand prints on it. Driver documented and took photos, said would turn in, did not, we never heard anything back. We have called, We have went to Store, lady at desk did not listen to nothing we said, was too busy looking for something. Finally said would go get Manager, he was “supposedly” on phone and would be out, never came out and never called us. She took down all info and said they would most likely order new loveseat and that Manager would call us, Never did. So we have been waiting on new loveseat to show up, and nothing. Called again, Lady said we have no record of that, and big surprise, Manager unavailable again. We said that we need for him to call us that day, and not a word. We are done with this Barboursville store, once they get your money, they are done. We will be going elsewhere for any future purchases. Attn: store owner who answers these posts, do not say, oh we are sorry, please call to discuss….. No, we have done that, we have came in, we have called, Nobody at Ashley cares.

John Chambers was a great help to me from get all the furniture I need to checking out . Awesome job

Rachel was very helpful when my fiancé and I needed help finding a new pillow for sleep comfort. She was enthusiastic and very informative!

We needed a dining table and some chairs, this place was amazing for it! They had some beautiful furniture for an awesome price. The person who helped us was Rachel. Would come here again!

Rachel, my sales rep,. was very knowledgeable and helpful for me to find the exact item I was looking for. A very stress free and positive experience.

Ordered furniture 7 weeks ago was told be in no longer 3 weeks. Called today and will be another 2. Everytime we call they keep saying nextweek. Do not buy from this store if you want your furniture anytime within next couple months

Rachel went above and beyond helping me! I so greatly appreciate her more than she will ever know!

I had such a great experience at the Ashley Store in Huntington! Mia is such a pleasant Sales Professional! She is super friendly, relatable, and very knowledgeable about the different collections and colors. Mia will take her time with you to find exactly what you’re looking for. I am very happy with my purchase and I will definitely be back again.

Rachel was such a a great help!

Store manager Jamie was super helpful on different couches and loveseats! Arrived a week later during the specified time frame. The delivery guys had us set up and were out the door within 20 minutes. Sitting on my new couch now!

Mia Bragg was an amazing salesperson. She is awesome. She gave us the best deals and was very knowledgable.

Lovely staff at Barbourville, WV store - looking for a lift chair for my aunt and quickly found what we needed. Greg was very helpful and let us know the chair we liked was in stock! I was visiting from Wisconsin so was able to pick up the chair directly from the warehouse on the same day. I am enjoying the new chair in her home as I write this review!!! Proud to be an Ashley Furniture team member myself 😁

The sales ladies(Rachel Teklehaimanot and Mia Bragg) were both awesome, created a very relaxed shopping experience, listened to our needs and made great recommendations.

Great customer service! (Rachael)

Great service as usual from the team at Ashley Furniture Store in Barboursville, WV. John was immediately courteous and asked the right questions, ensuring he listened to what we wanted and not hesitating to honour an online deal in-store. He wasn't pushy but rather was letting us lead the interaction, something not seen much in storefront retail!

Great experience during and after the purchase

Rachel is a great salesperson, I have used her multiple times over the years. I had an amazing experience as always. Thank you Rachel.

Very pleased. Our sales person Rachel was amazing! She was patient of our many questions and responded quickly when we reached out with more questions after our initial visit to the showroom Many thanks!

Rachel greeted me and walked all over the showroom helping me find what we needed she was beyond helpful! She answered all our many questions and even responded immediately when i reached out to her with more questions after we left and when I came back a week later she helped me find and get what i thought was back ordered for weeks. Very pleased! Thanks Rachel

Rachel was great. Patient. Attentive. Answered every question asked. She was very knowledgeable and has clearly been in the business long enough to know it well. Her supervisor was there on Saturday and was also very friendly and helpful. Top notch crew. I would definitely spend money there again.

Greg Winters from the Barboursville, WV ASHLEY store made our experience quick & simple! The set we found online was not on the store room floor, but others piece in the same fabric were, so we were able to see/feel prior to purchase. Greg had all of our info ready when we walked into the store, he was friendly & thorough. Great salesman & great prices! Thanks for a great purchasing experience!

Rachel was a great help

Bought an amazing matress from Mia. she was very knowledgable and personable and made the process super smooth and easy.

Mia was amazing! She was very helpful and friendly. We are now sleeping on s wonderful mattress at the best price.

Mia Bragg was awesome she is very knowledgeable and friendly and I can't wait to get my new sectional couch and kitchen table and chairs

Marcus Coney was very polite, knowledgeable, and helpful with our purchase of outdoor furniture.

Excellent experience beginning to end with Ashley Furniture. Mary at Barboursville location was absolutely awesome to work with and got my family and I setup with a very nice dining room table at a great price!

Rachel was great.

The people at Ashley are great. They're courteous, friendly and try to get you the best deals. Thank you Rachel for your help!

Marcus Coney is a wonderful salesman and treated us with the utmost respect. He was very pleasant and honest. We will definitely recommend him to others! And we will return to shop with him at Ashley Furniture again!!

I went to Ashley Furniture to look at mattresses and Mia helped me pick out a very comfortable mattress at a fantastic price. Mia was so helpful and friendly, and provided much better service than I've ever received at Big Sandy. I'll be going directly back to Mia at Ashley Furniture next time I'm looking for furniture. Update: Mia stressed that it could take a few months to settle into a mattress and convinced me to buy the Love Your Mattress plan so I could return it within six months if I needed. I didn't expect to use it, but four months in, the mattress was no longer working for my back. I returned to the store to purchase the new mattress I had picked, and Marcus helped me order the replacement. He was very friendly and helpful, and he got me in and out of the store in about half an hour. I now have two great experiences at Ashley and will return for any furniture needs.

Rachel was very helpful, courteous, friendly and patient. Look was to doing business with her again

Found exactly what I needed and worked with Rachel to get exactly the payment plan for me.

Markus was very helpful

Salesperson Marcus was courteous and helpful. The delivery team did a great job maneuvering large pieces thru the door.

We visited Ashley Furniture today to choose a few pieces we need for our new house build. As soon as we walked in, we were greeted by Greg Winters. We remembered him from our last visit. We didn’t make a purchase that day but his kindness made an impact so we were happy to see him again. Greg asked us a few questions and as soon as we told him our theme we had in mind, he knew exactly where every piece was on the sales floor. He was very knowledgeable and was able to answer all of our questions. Believe me, we asked a ton of questions! He stayed with us patiently for 3-4 hours while we made some decisions. He took us through our entire transaction and made us feel very comfortable with our purchase decisions. Thank you Greg!!! You have a place in the memories of us getting into our forever home.

So thankful for the quick and amazing help from Tawanna, she helped measure and make sure everything was perfect for our new purchase!

Very good service, very helpful. Highly recommend

Had a pleasant experience shopping at the Barboursville Ashley Store. The store itself had the most impressive appearance of all the furniture stores we have shopped in the area. Marcus and Greg were very professional in assisting us in the selection of furniture to meet our needs.

I bought a couch from Ashley Furniture & it was such a seamless process! Mia Bragg assisted me every step of the way, and answered every phone call and text I sent. My couch got pushed back a couple of weeks, and Mia made sure I was taken care of due to the inconvenience. I will definitely go back to Ashley for any of my furniture needs!

Today we had a mattress warranty exchange at the Barbourville store. The entire process went smoothly and flawlessly. Sales associate Greg Winters was a pleasure to work with. I highly recommend him if you have any furniture or bedding needs.

Great place, amazing factuality. Prompt to handle any issues/questions regarding appliances and knowledgeable on furniture. Greg helped us.

Was looking for lamps that were now out of stock on line Greg found them in his store and was able to pick them up the next day. He was so nice and helpful I look forward to dealing with him again for a new sectional

Great furniture and friendly employees!

Tawanna was super helpful and was able to help me find a brand new sofa at an amazing price.

Delivery was a few minutes late, but the delivery men were very apologetic, efficient, and professional. They introduced themselves, shook my hand, and thanked me for my business with Ashley Furniture. I don’t mind them being a few minutes late as so many things are out of their hands throughout the day.

Mia was our sales person and she was great with working with what r needs were for our purchase with no pressure.

Mia Bragg was the sales rep who took care of us. She was very good at helping us find the sectional we wanted. She was enthusiastic but not overwhelming. She made the sale!!!

Rachel was a wonderful help and made our purchase smooth & easy.

I was looking for a table and 4 chairs for my dining room. Mia met me at the front door and showed me everything that I was interested in. She showed me a table that I liked and wanted. However, there were no chairs in stock that took my interest. Mia got online and searched for chairs. She found the style of chair I liked. She was friendly, personable and listened to what I wanted. I purchased the items Mia found.

Mia was a terrific help in picking out my table and chairs. She made everything go so smoothly and I felt so at ease dealing with her!!!

Greg was great

Upon entering the store, Greg met us and informed us of the promotions going on and directed us to the items we were interested in, he was very informative of the items we viewed and was very understanding of what we were looking for, we made the purchase and Greg was very helpful in getting us the best deal on our purchase. Great store and staff, from viewing all the way to final purchase

Justin Robinson was amazing and so helpful we will definitely be back

Tawanna helped us find the perfect bedroom set and sectional for our apartment and at the best price!

Justin was great!

Greg was super helpful and was able to find exactly what I wanted

Rachel in barboursville helped us sm

Came to Ashley furniture looking for 2 matching recliners. I was greeted by Mia. She directed us to recliner section of store and then we started testing them out. Mia gave us time to ourselves to decide and was not pushy. She came back to check on us and after talking with her and taking her advice, I decided on a loveseat with recliners on each end. Now that it was delivered today it fits in the room perfect. I will definitely come back if I need anything in the future. Great prices, Great service and great experience!

Justin Robinson was a big help on finding a dresser for my son today! Definitely recommend him and Ashley store!

Ashley furniture store is great!! We had such a good experience and our sale consultant Marcus Coney (barboursville, West Virginia) was awesome, he got us the best deals and truly cared when it came to what we wanted. Definitely recommend him as your salesman!

I was purchasing a new mattress today and want to give praise to Justin Robinson. He was very knowledgeable and extremely helpful. He is an asset to your company.

Justin and Mary were amazing! They may have talked us into spending more than we wanted to, but that’s because they knew what we required to have our needs met. Thanks so much for great service and all of your help!

Justin was absolutely awesome today and we got a great deal

My husband and I want to give 1000 stars to Justin Robinson who took care of us at Ashley Furniture in Barboursville on 2/29/24 !!!! He was amazing and we really appreciate all the time he spent with us and very excited for all our new furniture and other items to arrive. THANK YOU SO MUCH JUSTIN and and all the staff at Ashley Furniture in Barboursville.

Mia was awesome! If she didn’t know the answer she knew how to get it! Very personable and kind couldn’t have had better assistance!

Rachel helped us find the perfect bed! She is amazing!

I recently came in this location browsing for a few home furnishings. I dealt exclusively with Mia, who was extremely knowledgeable, professional, and kind. She went above and beyond making sure I knew all of my options and made the best decision for myself. I usually cringe coming into sales environments but she made the process painless and was fantastic. I will be strongly recommending her to my friends and family. Thank you Mia!

Mia went above and beyond to help . She was wonderful. She is a great asset to Ashley furniture. Will be doing business again in near future. Thank u Mia

Mia Bragg was very helpful and got us the best price on a very nice bedroom set for one of our boys. She was easy to work with and made the shopping experience very enjoyable.

Worked with Mia Bragg on furnishing the whole house and it was a great experience. She was very knowledgeable and informative. I highly recommend if you are in the market .

We are building a house and early on in the process, we weren't ready to purchase and were greeted at the door by Mia (Bragg). We were so impressed with Mia, that we returned recently ready to purchase and asked her her specifically. She worked with us to find the items we needed at a great price. While I appreciate folks making a sale, Mia was about building a relationship and trust for future purchases. I appreciate that and wish there were more of this when looking to make larger purchases.

Rachel was extremely nice and helpful with my first experience with Ashley Furniture.

My experience here was perfect everyone was helpful. They had exactly what I was looking for and their salesman Marcus Coney helped me get it in the exact color and style.

Tawanna cooper. Very helpful and kind. Highly recommend.

Bought a purple bed there and love it. Marcus Coney was the best salesman ever. He sold us on buying the best purchase I've ever made . My purple bed !!!!

Delivery was early which helped us a lot and they did a great job.

Mia Bragg was very helpful in helping me pick out furniture for my mother's living room. Understanding that the first idea got changed somewhat but finally ordered the pieces.

Justin helped my family find the perfect sectional and coffee table for our home! Thank you for such a great experience!

Justin was great to work with and went out of his way to make our buying experience great!

Justin was awesome !

Justin Robinson done a great job he is a awesome salesman

Rachel was very helpful and kept us updated on the status of our order.

Justin and Tawana was really helpful and we appreciate all their help!! We will definitely be a returning costumer! 😊

Marcus Coney greeted me the minute I entered the store, he wanted to help me but I just wanted to browse and he respected that and left me alone. When I wanted to ask him some questions he was right there, this is very important to me because I like to concentrate and be able to think about my home space. Marcus was the most polite salesman I have ever encountered. The one thing I can say is you better not lose him or you’ll definitely see a difference, courtesy is way under appreciated yet everyone expects it! He met my husband the next day and was just as courteous to him. We are 70 and 71 years old and he renewed our faith in young people!

Justin helped me out with a couch and coming back for a mattress

Great shopping experience and great sales staff

We had a wonderful experience with Greg and Justin. Very nice and helpful and kind. Will definitely shop there again

Tawana and Justin were very kind and helpful through the whole process!

Justin and Jamie and the Barboursville store were awesome to help us today!!! Can’t wait for our new mattress to arrive. Great job guys, THANKS!

Mia Bragg was a great help to us and our purchase. Very friendly and knowledgeable. We appreciate the help of a smooth purchase.

Greg and Justin were extremely helpful and knowledgeable

The sales assistant Marcus Coney was friendly and very helpful. The delivery team was fast efficient and friendly!! Excellent experience start to finsh! THANK YOU Ashley team!!!@

We bought the Larce Four piece sectional from Miss Rachel. She was an amazing and wonderful sales rep who took the time even after hours to assist us in securing our perfect sectional! We cannot thank the entire team in Bourbersville enough for their assist and commitment to excellence!!

Mia was very helpful today. She even performed surgery on my ears and got the earring back out my ear. Found exactly what I was looking for

Had a great experience with Rachel! Just got my couch delivered and had a great experience with the delivery team as well! Thank you so much!!

The worker Rachel was so nice and polite! My experience with her was amazing. Would go there again.

Awesome experience today @ Ashley Furniture - Barboursville! Greg Winters was great! Knowledgeable, patient and kind! Ask for him if you will be shopping there anytime soon! Thanks Greg!!

We came in looking for certain things and was immediately greeted by Mia Bragg she helped us with everything great experience 5stars

I’ve been in the market for a mattress for quite some time. My search led me to my local Ashley store, after I had been to several other stores in the area. My salesperson, Tawanna was my saving grace. She used a sleep diagnostic machine that told her exactly what type of mattress that would help me get a great nights sleep. She was so helpful and kind, and so was everyone else! I was able to get the mattress I’ve always needed, at the best price in the area hands down. I would definitely recommend Tawanna and the helpful folks at Ashley for your mattress needs!

Always a great experience with Ashley and their Employees. Greg Winters was absolutely wonderful to work with when we were looking for my son a bed.

I visited Ashley Furniture in barboursville West Virginia, and encountered a sales professional named Mia Bragg. She helped find my niece find the perfect bedroom suit that will last her for years. She was very knowledgeable, kind and professional. The delivery men was very professional and friendly. The best I have encountered.

I visited Ashley today in hopes to finding a new couch I had found online. I was greeted by Tawanna at the entrance whom made the process absolutely fabulous. I showed her the picture online and she took me straight to it. After deciding I wanted to purchase the couch she discussed deals, warranties, and how to apply for credit. Tawanna was extremely helpful and friendly! If you are in search of new furniture I would recommend going to Ashley and shopping with Tawanna!

Mia was wonderful to work with.

During the purchasing process I felt like I was dealing with an old used car salesman. We decided to go with the purchase since we liked the furnishings we chose. The prices at the end seemed higher than originally quoted, and we're still waiting on our furniture. We believe we were told two weeks, but now we're told the warehouse will have it at four weeks and then we arrange delivery. We're not likely to shop Ashley again.

Had a wonderful experience. Attendant was Mia

Greg Winters provided excellent service! Will shop at Ashley Furniture again.

We went in to look and ended buying a bed thst needed to be ordered, we were assured it would take 2-3 weeks. I explained we needed the bed prior to Christmas Day. We were told it would arrive in time. I understand things happen and around the Holidays things can also get delayed. It was delayed, twice and I was given different dates every time I called. My headboard and foundation had been delivered but nothing else and I was told multiple different dates for arrival for the rest of the bed. After calling a few times we were finally offered additional bed. Nothing like the one we ordered. We were still charged $700 for the foundation we ordered for the original bed we purchased. It does not for this bed and this bed is not meant to have a foundation. Now we have a bed that’s almost 4’ high for a child. I was definitely misled and the sales associate did not help with many options or bother sharing that the foundation did not fit the bed she offered for replacement. So, we paid $1,200 for a much cheaper quality bed and a $700 foundation that we cannot use. We are looking for other furniture for our house and do not recommend going here. Though, I must give credit to the Nitro location as they were eager and ready to help as soon as we called. Do not recommend the Barboursville store.

Extremely helpful

Very patient & kind.

Thanks to Mia Bragg for helping us get some office furniture ordered! Great customer service and helped us every step of the way.

Thanks a lot to Justin at the Barboursville Ashley. He was a big help choosing a mattress.

My husband, two children and I went into Ashley to look for bedroom and kitchen furniture. We were greeted immediately and Mia Bragg was our sales associate. She was polite and professional. She was very knowledgeable about the stores inventory and the different styles of furniture. I went in knowing nothing and came out very happy with our purchase. She wasn't pushy and really just wanted us to be happy with our selections. I am very happy with our shopping experience due to Mia's patience and genuineness. I will be a returning customer and highly recommend this store!

Great experience. From sales to delivery very helpful and prompt.

Stopped by looking for a conference table for our office, we were quickly greeted by Mia Bragg and she took excellent care of us. We left with 3 conference tables! What a great experience, I would highly recommend asking for Mia if you stop by.

Greg Winters was awesome!! He was very helpful and knowledgeable of his products but not a pushy salesman. Great experience so far!

I had a great experience at Ashley's. Rachel was the person that attended me and helped me find the perfect furniture for our new home. Excellent service and prices. Thank you Rachel.

Good services

Looks great, Feels comfy, Awesome buy! Delivery folks were happy, great experience!

Had a great experience finding what I was looking for. Thanks to Mindy Starkey for all the help .

My husband and I went to find a mattress that would help with our back pain. Mia Bragg was wonderful and helped us accomplish that. She was very caring, knowledgeable and also reminded us of a very good friend of ours so it was a blessing that we had her. Thank you Mia!!! The delivery men were excellent. They were very friendly and knowledgeable.

Nice furniture. Just pray to God that they send you all of it. It’s been 9 weeks and I’m still waiting on all of my sectional couch

My husband and myself had a wonderful experience at the Ashley store in barboursville! Mia Bragg couldn’t have been more perfect! She answered every question, had great suggestions and just provided us with a great hassle free experience. Will definitely be back!

Greg was friendly and helpful with our purchase!

Mia was a professional clerk and enjoyed talking to her. Purchased byBetty Miller

Rachel was absolutely fabulous and made our shopping experience flawless.

My husband and I shopped for a new sofa and recliners on Saturday. Mia Bragg was wonderful. She was very helpful and worked with us to find the exact items we wanted. She even picked up end tables and carried them across the store to let us see them side by side with the upholstered items. Mia also found us the best prices available on each item.

Nice store for furniture. Met all expectations.

I came into Ashley to look at a bedroom suite and possibly some couches. As usual, I was approached by a sales staff to see if I needed help. Like most people just browsing, I responded that I was just looking. Mia (Bragg) asked what I was looking for, and took me to look at several bedroom suites. She asked what I liked about the ones I was meh to, and what I disliked. After four sets, she took me to look at my eventual purchase, and it fit perfectly as to what I wanted. She was the perfect mix of listening to what I actually wanted, and took me to exactly what I was looking for before I even knew what it was. She made the ordering process simple, and had the perfect mix of humor and seriousness that made me feel at ease. I would definitely recommend asking for her!

Poor customer service… ended up going to Charleston location

Mia Bragg with the Barboursville, WV Ashley Furniture store was so helpful! We had some specific parameters for our new living room suite and love the set we purchased! She was very patient and open to exploring different options/set ups. Definitely recommend and will return for other future furniture needs!

Tim Lanham was courteous and accommodating. He gave us an a great deal and we will definitely be buying from Ashley Furniture again!

Rachael was fantastic and very helpful!

Sales team was great to work with. The delivery team went above and beyond!

Wonderful. Justin is superb and delivery team very polite

Ashley store in Barboursville, WV has been great to work with over the years! We have made multiple purchases there and always work with Mary Halstead if possible. Recently we had some trouble with a sofa we bought roughly 2 years ago. I called to see what could be done and found out my 1 year warranty had expired and we chose not to add the extended warranty. I was sure we would have to repair or replace the sofa ourselves. I spoke with Mary who said she would see what they could do. Honestly I didn't expect much but to my surprise I was shipped all new materials for the sofa and a tech came out to fix it. We only had to pay a reasonable fee for the labor. I was thoroughly impressed! Being happy with a sales experience is common enough but the true test is when there is a problem after the sale. Ashley Store went above and beyond to help us and Mary Halstead is the best!! Thank you!

Mindy was very helpful and explained everything well.

Tim was fantastic! The day my husband and I went to buy a mattress, we told him exactly what we wanted and he had us try it out. Since we liked it, he did not push any other mattresses on us which I truly appreciated because I hate pushy sales people. The only thing I didn’t like was having to wait an entire month for delivery, but that’s because I’m impatient lol.

My husband and I had a great experience with our local Ashley Furniture Store!! We were welcomed in the store, asked a few key questions, and then asked if we needed assistance to find what we wanted or would like to look on our own. We chose the latter. We found the perfect sofa for us. We were contacted for a delivery schedule. The date was set. Last Friday (this is Monday), we received a call and text confirming the delivery window. About 20 minutes ago, I got a text with a 10 minute window and within 5 minutes they were here. It was just delivered about 10 minutes ago. That was also a great experience. The guys didn’t complain when I asked them to take off their shoes (we just had the carpets cleaned Thursday), they simply brought it in, set it up, and even took out their own trash. I LOVE IT!!!! 🥰🥰🥰

It was all in all a pretty great experience.. BUT no one told us we had to buy a box spring separately so now we have to go get one before we can even sleep on our new bed.

Justin went above and beyond to make sure we had a positive experience. He was very knowledgeable about Ashley's furniture and mattress selection. He spent a great deal of time helping us find furniture that would best meet our needs.

The delivery team was super professional and very nice! Would definitely recommend to everyone!

We good service , hoping get it in soon . Forgot to get get truck secudle

Overall, very easy once we picked out our LR set. Buying process was simple and the delivery is too notch. The care taken into getting items off a truck and into a home is something most businesses don’t put any thought into. Great job Ashley Team.

Very nice salesman. Detailed and thorough. Worked with us to find the best deal possible. Very understanding and patience. Ask for tim Lanham.

I had a great experience with Tim Lanham. He helped me find exactly what I was looking for.

Delivery was on time & the drivers were very friendly & took great concern getting the desk in what could have been a difficult location

Very friendly and helpful, gave us all kinds of options to help us complete our purchase.

This was the second time I purchased furniture with Mary and she was extremely helpful!

Tawanna went above and beyond to help us! She laid out all of our options and helped us find and finance exactly what we needed. 10/10 would recommend.

Tawanna Cooper was very knowledgeable about our purchase on the purple mattress and base. She also so sweet. We highly recommend her for any of your future purchases. I know we will

Tim was very helpful, above and beyond our expectations.

Mindy, Jeff and their crew were awesome!! Great customer service! Will definitely go back if we need anything else.

Great experience! Great customer service!

Mary H. made my buying experience great! She greated me at the door, explained some deals, then let me explore on my own (which I preferred, I do not like being hassled while trying to find something). Mary took the time to take notes and measurements for me. She got me a much better deal than I was expecting. Mary explained all the details making the process smooth. I will be going back to her for more purchases. Update: delivery was quick and easy.

As always, Mary worked with us to help us find what we needed! Can’t wait to get our new furniture!!! Thanks for all of your help, Mary!!!

Mary Halstead was extremly helpful to me when I needed a new recliner. She helped me get exactly what I needed. I enjoyed having someone that knew what I wanted and needed

The service is top notch. Mary has been amazing every time we have been in to the store. She is attentive and incredibly knowledgeable. Will continue to go back to her for our furniture needs!

If you're looking for great furniture and wonderful service then Ashley's is the place for you. They take care of all your bedroom and living room needs and are truly there for you! Stop in and ask for Mary Hanlon-Halstead!

Mary was wonderful so helpful and got us a great deal!

The delivery experience was Flawless and very professional. The couch is perfect!

Tim Lanham was very knowledgeable about the products. Very helpful. Very kind. Very professional. Great salesman in all

Mary was extremely helpful in helping us find the perfect sectional for our family!

The team that set up my table were so kind and professional. They made it a fun experience as well once we got to talking about my dogs and games we enjoy playing. Hope to see them again with my next purchase.

Thanks Mia for helping us deciding on furniture.

Just going to leave this here so others can learn from our experience. Found our chairs, snagged an employee, asked about a price break on multiple items and we were told there was nothing they could do because of the tag color? No worries. Got home and I got asked if I taken a photo of the chairs and I didn’t so we jumped on the website —— wouldn’t you know the exact chair online was $300 less…. called the store, said come back in and we’ll credit you the difference, the website does weird things sometimes. So no harm, no foul. The credit was $631.00. Our bill went from $1,9xx to $1,2xx. Do yourself a favor and price check your items on the website before checking out because no one else will, might save you some money.

Rachel was delightful to work with! She was very thorough and knowledgeable about the many top quality products that Ashley Furniture offers. So glad it is made in the USA!! Am looking forward to continuing business with Rachel.

I purchased a house full of furniture, Rachel Teklehaimanot was very helpful and sweet. She went above and beyond to help me and being very patient..and the manager was very helpful ,great prices also. Thanks for all your help and being so kind.

Received the products but the couch had 2 stripped bolts so can't use until Ashley gets it fixed. Delivery personnel notified the company of the pre-existing damaged part. Told us we would be notified of resolution to problem within a half hour.

Excellent selection of furniture and their products are made very well. I would definitely buy from them again

The whole experience was wonderful. Very high quality furniture and the delivery guys were amazing!

Rachel was amazing helping us find the perfect couch yesterday at Ashley’s Furniture.

It was a great experience and I love my new bed!

Greg Winters was wonderful. Very pleasant and professional, went above and beyond to help me find what I needed. Thank you so much!!!

The salesman at Ashley, Ryan, was extremely kind to help us with the purchase of our new chair. He was knowledgeable, patient, and helpful as we were guided through a comparison of chairs. We made our decision and then Ryan guided us through the purchasing and financing of our new chair. Ashley is very fortunate to have such a wonderful employee.

Justin was so very helpful with our recent Ashley purchase! He was knowledgeable about the products. He was polite and not pushy. I highly recommend him

Sales clerk Greg was extremely helpful and polite. Shopping experience was wonderful.

I received great help and service from Ryan Noble buying a mattress and looking at several other pieces of furniture. He took his time to explain everything and I never felt rushed. I truly appreciated his honesty and couldn’t have asked for better service!

Rachel was very nice, and the process was easy!

I was helped by Rachel and she had phenomenal customer service and was so nice. Highly recommend

Mary was awesome . Helped me make the right decision for me . Kept me informed of delivery status . The delivery guys were kind , a little rough in Handling the furniture but truthfully good experience. Thank you

Myself and my boyfriend went to the Barboursville WV location and Rachel was who helped us! We were purchasing for a new home, she was amazing!!! Thank you for your kindness RACHEL

We bought furniture today at Ashley Homestore at Barboursville and Rachel Teklehaimanot helped us. She is an excellent salesperson with care and compassion for the customers. We highly recommend her and her store.

Ashley always provides the best product, people, price and quality service. Thank you for being #1 in my book.

Sales experience. A very timely delivery date. Actually called on our way home from purchasing. Reminder call of delivery two days before. Text saying arriving in 15 min. Delivery men super kind. Quick. And even a nice handshake. Thanks for great teamwork. Appreciated.

I highly recommend Ashley Furniture!!! Tim was amazing in helping my mom find a mattress that she needed for her comfort at her age!!! Tim also helped me find night stands that I needed to match my bedroom suite! I wish I could rate Tim at a 10 star if I could! He checked on me and my mom to see if we were pleased with the delivery!!! 5 star!!! Very please!!! Thank you!!!

Prompt. Way better time window for delivery unlike big sandy. Great product. Will bufrom again

The furniture was exactly what we wanted. However, it was delivered several weeks (6) after first date given for delivery. Then, when it finally was delivered the legs were not with the dresser and have to be mailed to us so we have to lift heavy furniture and finish ourselves. The delivery and set up guys were great.

Mary was such a big help today while choosing our sectional and ottoman. We have been looking for a while and finally found the perfect one. Mary made the purchase so easy and quick. We will be back and will ask for Mary!

I had a very enjoyable experience, my sales professional; Tyler F. Was extremely helpful and patient with me during my sectional buying process. He was very personable, friendly and overall enjoyable to work with. I had to make a change to a previous order after I found out that the sectional I liked would not quite fit in my living space. Tyler did not hesitate to pick up the phone on his day off to help me and I was able to come back into the store and find a new sectional and he was able to get the price down EXACTLY to what my previous sectional was. Overall I was pleased with the experience and would definitely recommend Tyler F. to anyone looking to buy furniture at the ashley furniture store in barboursville. Ask for him when you go in and im 100% positive he will get you set up with the perfect furniture set you might be looking for!

100% recommend our sells associate Tim was amazing he done everything he could to make sure we got what we were looking for. The delivery team was great. They showed up early and ready to get things done. They was in an out within 20 minutes. Got my furniture set up exactly how I wanted it, hooked everything up, made sure all the electronics worked properly, even wiped my furniture down for me before leaving.

Justin was very helpful and sweet, got a great deal for a 4 drawer dresser. Highly recommend

Rachel and Ben were super-helpful and went out of their way to be sure we got what we wanted, at a price that was more than fair.

We went in to look at loveseats. Tim helped us find one that has everything we want and told us which one's that are pet friendly after we talked about our pets

Rachel was very helpful!

Rachel was super helpful with showing us couch options as well as dining rooms. We will certainly reach out to her in the future when we are ready to purchase a dining set.

Had a great experience with Rachel, shopping for a new living room for my new house. She really listened to my needs and wants and pointed out furniture from there.

Greg was wonderful & very patient. Had a wonderful experience.

Mary Halstead was so so helpful! We got exactly what we were looking for with a great Black Friday deal!

We are so pleased with our purchase of a new TemperPedic bed, pillows, sheets and mattress pad. Rachel was INCREDIBLE! I highly recommend working with her. Can’t wait to sleep with my new purple pillow!

Seemed a little more pricey than other Ashley furniture. Although it is good quality and their higher end line it seemed a little more marked up. Service was kind.

Delivery was smooth and the delivery men were friendly and professional.

So glad that Rachel helped us make informed decisions for what we needed, professional and kind, great sales person.

Rachel has taken care of me now three times in the passed 4 years, I absolutely adore her professionalism and kind heart! SHE is the reason I keep coming back to Ashley’s Furniture! Thank you for always showing great customer service!! Xoxoxo

My family and I went here to look at some furniture. We were helped by Rachel. She was very polite and patient. Was very knowledgeable about the furniture. We all were able to understand her when she explained everything.

We had a very wonderful experience buying from Ashley's. Our sales professional Tawanna Cooper was very polite and did everything to ensure us the best deal and price possible. I'd highly recommend this store and this saleswoman to ensure you get the best service possible.

Rachel was so awesome! She was incredibly helpful and helped my get my bedroom set ordered. She is exactly what customer service should be.

Knowledgable and friendly service from sales to delivery!

Mindy Starkey was the sales person that helped. She's a wonderful person. She very professional, knowledgeable and make your experience at there store great.

Rachel helped us with our recent purchase and she was very knowledgeable with the products we were interested in purchasing. I would seek her out for future purchases most definitely and refer her to friends. She is top notch !!!! Our whole experience with Ashley in Barboursville was pleasant and I would shop there again.

Overpriced furniture.

We ordered a couch that they didn’t have in store. When it was delivered we were less than satisfied with our purchase. Our salesperson Rachel went above and beyond to makes us happy customers. Rachel’s customer service is top notch. The staff at this Ashley are amazing. I will definitely be bring my business back to this store.

Tyler Francis really helped us out and was super friendly. Definitely recommend.

The experience here was amazing! Rachel was so much help! I bought a sectional, a coffee table, and 2 in tables. The quality was amazing and the customer service was just as good!

My wife and I just bought new furniture from Ashley’s in Barboursville WV. The sales team is very strong here and extremely knowledgeable and helpful. Rachel helped my wife and I get the best deal possible for our new furniture.

Tyler was wonderful to work with, conversation was nice, and he made the shopping process super easy.

Rachel helped me and my husband pick out the best mattress and bedroom suit. She not only helped us in store but she also went home and worked on it for us. We truly appreciate how much she helped us out!

Tim L. was great and answered every question I had in purchasing a new mattress. It was a big purchase, so it was nice to have someone patient and not pushy while I considered all options. Thanks

When I walked I to Ashley furniture today, I had no intentions of buying anything. Tawanna Cooper helped me find exactly what I was looking for to match my home. She went above and beyond my expectations.

Tawanna Cooper was the most helpful person we have met at Ashley furniture. Really helped us be reassured we are making the right choice for our family. Thank you Tawanna!!

Tyler is an Excellent salesman. We appreciated all his knowledge.

Rachel was great to work with and very knowledgeable. She made sure we got exactly what we wanted.

Tyler was super friendly and made the deal super easy and smooth. He was very knowledgeable and walked me through the whole buying process. I definitely recommend buying from here!

We purchased a new Tempurpedic mattress and base. The salesman, Greg, was great. Very patient with us and knowledgeable!

We were very satisfied with our trip to Ashley! Tim Lanham was most helpful in helping us find exactly what we wanted! Couldn’t have asked for a better experience. Thanks Tim!

We visited the Barboursville store this weekend in search of a mattress for my son and daughter in law. We were met right away by Rachel and she guided us through the process with patience and professionalism. She is very knowledgeable and also helped us arrange financing. I recommend Ashley's and Rachel specifically. She is great and cares enough to listen to what you are looking for and to make suggestions to help the process go smoothly. Go see her for your furniture needs.

Greg was excellent

Greg Winters helped us find the perfect recliner. He was professional and very helpful. Thanks Greg. Highly recommend

Tawanna was great at helping us find a new living room set. She was very kind and professional. She showed us many different options. We are very pleased!

We called about a specific mattress just to see if they had it in stock so we didn’t have to order it offline and was told their system said 2 were on display and the salesperson said “which is a lie because we don’t” and then one in the back but they didn’t see it anywhere. So she said she would ask the manager the next day if it was misplaced. They called us later that day before they closed and said they had found it. My husband waited two hours until they opened in town the next morning after getting off work to go pick it up and they couldn’t find it...again. We showed them the voicemail of the salesperson saying they found it and everything thinking maybe they would check and see if she put it somewhere separate to hold it and nothing. Mistakes happen but to get the literal run around like that is ridiculous. So, stock seems to be ill kept and I hope they can keep track of items better in the future.

Rachel was awesome. She let me shop at my leisure. I never felt pressured or like someone was standing over my shoulder the whole time.She answered questions. When I brought my husband to look at the final product, she took her time and answered his questions. Very pleasant.

Tawanna provided the greatest customer service I have ever had she was attentive and listened to me. She made the shopping experience for a new bed easy and made sure I had the bed I wanted.

Bought a nice sectional with delivery and couldn’t get it to fit through to my basement. Therefore, I had to find a replacement with specific measurements and Tyler Francis went above and beyond to help me not only find something with those specific measurements I had to work with, but also found it at basically the same price of my original purchase. He is a great look for this company!

Greg Winters did a great job helping us quickly and get us the information we needed.

Bought a bedroom set. Rachel got me in and out pretty quickly! Would recommend

Thank you Rachel for all your help today in guiding me to my forever love seat and sofa.

Rachel was so very knowledgeable! I would definitely return to her for any future needs!

Rachel was very helpful and kind, as was everyone else at Ashley that we interacted with. We were very satisfied with our experience, and would recommend them to anyone!

Very helpful staff! Tyler was very informative on the mattresses and helped me find the perfect one! Only giving 4 stars because the purchasing process was a little slower than I am used to. Edit: changed to 2 stars because my purchase was difficult to pick up and was missing pieces when I went to set it up

Rachel was absolutely amazing! She went above and beyond to help find us the perfect mattress!

Tawanna Cooper was absolutely fantastic to work with! They went above and beyond and were willing to spend as much time as we needed to make a decision. Thank you so much!

We got a new bed set today Rachel was super friendly and very patient with us and our kids.had a very good experience with her and highly recommend her as well

We went to Ashley in Barboursville in search of living room furniture and also a mattress for our nine year old daughter. We were greeted by Rachel and she was quick to help us with just what we needed. She was down to earth and super easy to work with. She was very attentive to our needs but gave us the space to find what we wanted and feel comfortable. She worked extra hard to get us the best deal and made us feel more like friends or family than just another sale. And we found gorgeous living room furniture that was in stock! Also got a great mattress that our daughter will love for years to come. Grateful we shopped at Ashley and were able to work with Rachel. Thanks!

Rachel was an excellent salesperson. She was very helpful and worked with me to make a decision on a new couch purchase. She was very personable & quite knowledgeable. She made my purchase an enjoyable experience. I highly recommend her & Ashley Furniture.

I walked just to look and see if anything peeked my instest. As soon as I came Rachel was right beside explain everything and rearranging my house with me to get the best outcome. I made a big decision that night and got a beautiful couch. Couldn't be happier.

Drew Howard is a 5 star salesman. 🌟

Drew is fabulous! He is very informative, efficient and if he doesn’t know, he finds it out. He’s also very nice! He doesn’t BS ya either 👍🏼

Drew was an excellent sales person. A great help.

My husband and I went to browse. We had a few ideas. We were greeted by Rachel. She was very informative and knowledgeable. After we talked, she allowed us our space to make decisions without pressure. We sought her out and used her knowledge to make the best decisions on our new furniture. Can’t wait for its arrival

Rachel at your business is number one she knows her job well we asked for her every time we shop their

Salesman Drew was very knowledgeable and patient. Buying at Ashley was a great experience!

Our sales rep Rachel was phenomenal this is our second time using her we felt very secure having her at our side while we made our difficult decision on our next living room suit. Was very uncomfortable having to make out a check for the full amount and told that it would be three months before we get our furniture.This was the only problem I had with the whole process.(writing out that check) Big thank you again for Rachel you made the process a lot better.

Rachel was very helpful in assisting us in selecting a new sectional. She allowed us to look without feeling pressured but was also available for questions. She gave us options and helped us narrow down what would work best for us.

Drew Howard at Ashley Homestore in Barboursville was fantastic. He answered all of our questions and even helped us save some money on our purchase. He didn't pressure us to buy and allowed us to take our time looking. I would definitely go back to him for my furniture needs.

Jeff helped my wife and me multiple times since we had started looking for furniture this past fall. We always looked for him every time we came back to keep searching for the furniture we wanted. He’s been very patient with us and helpful. Once we finally made a decision and purchased he made the process simple and easy. Thank you Jeff and Ashley Furniture!

Buying furniture is not fun for me. But Adam was wonderful. Friendly but not pushy. Let me have time to mull over the choices. Yes, I looked other places. But Ashley Home Store had the best and Adam made it easy.

Shelbie Mayes was my sales lady. What a great sales person she is. I bought a bed and mattress from her on my first visit. She impressed me so much by not pressuring me that I came back and bought the dresser and night stand. I’m sure I will return again and ask for her assistance. Very very pleased. Thank you Shelbie for excellent customer service

My shopping experience at this store was greatly improved by quality of their sales associates. Tyler Francis was incredibly informative and beyond helpful. I will definitely be returning.

Tyler Francis was incredibly knowledgeable, kind and helpful throughout my entire shopping experience. I would highly recommend seeking his help while shopping at this location.

I came into the store looking for a sectional, Tyler helped me out showing me all of my options and explaining what kind of deals and warranties were offered. He made the experience smooth and relaxed.

Highly recommend using Tyler! He was very informative and helped us find the perfect couch for us!

Tyler Francis is an excellent salesman and provided very professional assistance.

Tyler always finds exactly what I’m looking for! Excellent customer service.

Can't say enough how helpful Adam was with the purchase our bed for a guest bedroom. We had family coming to stay for Christmas and needed a low cost bed quick. Adam took the time to show us our options and answered every one of our questions. He tracked down what was coming on the next truck from the warehouse and even broke down a bed on the floor when one didn't come in. Adam definitely went the extra mile and made a stressful time of year a little less stressful for us. Extremely satisfied with the service and the purchase!

Shelby Mayes has been super helpful with my search! Thank you so much!!