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Ashley Store Clarksburg, WV
Ashley Store
Store hours
Open today: 10:00 AM - 08:00 PM
About Ashley
The Ashley Store in Clarksburg, WV represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Welcome to Ashley HomeStore in Clarksburg, WV!
Ready to finally transform your home? Ashley has everything you need to take your space to the next level. From the coziest sectionals to show-stopping wall art, you’ll find it all at Ashley. Stop by and discover why we’re one of the leading furniture stores in Clarksburg!
We’re always adding the latest trends and hottest pieces to our expansive showroom at Ashley Clarksburg. Revamp your bedroom, spruce up your patio, or beautify your dining area with high-quality furniture and decor at astonishing prices. No matter your style or budget, we ensure you’ll find pieces to complete your look without breaking the bank.
How To Find Us & When To Visit
Whether gathering inspiration or adding the final touches to your space, you’ll uncover exceptional finds when you shop in-store. Spot us in New Pointe Plaza, right between Buff City Soap and Party City. Come by Monday through Saturday between 10 a.m. and 8 p.m. Stop in on Mondays or Thursdays before 6 p.m. to beat the crowd!
Shop Mattress Varieties in Clarksburg, WV
Look no further for the best deals on premier mattresses and sleep accessories! Ashley Clarksburg, West Virginia, is stocked with the latest sleep innovations from popular mattress brands like Purple, Sealy, Tempur-Pedic, Serta, Stearns & Foster, and Beautyrest.
Want to upgrade your night’s sleep on a budget? Check out our signature Ashley Sleep mattresses, boasting outstanding comfort and support at affordable prices. Customize your sleep experience with top-tier mattress foundations, adjustable bed bases, pillows, and more!
Customer Service, Quality, Selection, & Diversity
Stepping into Ashley Clarksburg, WV, is always enlightening. Our skilled, trusted advisors are here to awaken your inner interior designer and help you find pieces that speak to you. They’re specially trained to spot furniture and decor to fit your aesthetic. Whether you already have a vision or you’re searching for ideas, they’ll offer a personalized showroom walkthrough to highlight your options.
We’re dedicated to helping you create a space you’re proud to call home. Not sure where to start? Browse our curated Ashley Lifestyles collections, like Urbanology and Modern Refinery. Each is packed with our most sought-after furniture and decor in different interior design styles, so you can mix and match as you please!
Ashley HomeStore Gives Back!
We fulfill our social responsibility by giving back to the communities we love. As one of the top furniture stores in Clarksburg, WV, our contributions spread awareness and give rise to crucial changes.
We partner with charitable organizations, such as St. Jude Children’s Research Hospital, Hope to Dream, and Habitat for Humanity. We’re committed to fostering healthy, happy communities by advancing medical research, providing beds for children in need, protecting the environment, and honoring those who fight for our safety.
Customer Service
What our customers say
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I enjoyed working with Adan today.
Adam was great
Adam did a fantastic job!!
Adam Green was great and very helpful!
Adam Green was very informative and professional… no pressure to make a decision I appreciate his salesmanship
Adam green was very nice and personable! A great experience not pushy at all like most sales people! I would shop here again!
Sam was very helpful! Will be purchasing soon!
Johnny was a great help and very helpful.
Very well! Johnny was very helpful.
Tim was very helpful and full of information about the company and the products. He made me and my bf feel very comfortable about making a large purchase.. we will be going for another purchase in the future an I recommend this place if you are in need of some great customer service and furniture.. Make sure to have Tim helpyou out....
Great customer service from Adam! Very helpful
Sam Tucker was a pleasure to work with at the Bridgeport WV store today with a re‐select. He made what we thought was going to be a very difficult experience easy and pleasant.
Great place for repeat business, locked in a price for new living room furniture. I would recommend this place
Adam is great!!! Very knowledgeable and friendly
Adam was the best. He is very helpful and has made this whole process smooth and painless.
Johnny and Adam were great!!
Sam did an amazing job helping us make a decision on our new furniture set.
Sam was very helpful!! We are repeat customers and always appreciate his knowledge and patience!
Sam was very helpful in picking out a new living room suite.
Worked with Tim and he was amazing and extremely helpful!
Adam Green
Sam Tucker did a great job in helping me!! Thanks!!
Sam helped me out today. Very friendly and professional. Great at his job!
Customer service was outstanding, I highly recommend working with Sam!
Sam was super helpful showing us different fabrication that is sturdy for kids and pets.
sam was great in helping us pick out a chair for our living room! will be back!
We had Sam helping us today looking at sectionals very helpful and gave a lot of advice
Sam was very helpful and friendly with the purchase of our daughter’s new bedroom set.
Sam tucker
Sam has been great with us while buying a couch!!
Stopped in today to look at bedroom suits for the house I am buying. Sam greeted me with a smile and told me about the sales going on. Very pleasant experience.
Sam
Sam was great
Adam was knowledgeable, helpful, and extremely patient in our search for a new sectional sofa. He answered all questions we had to help us make a great purchase!
Sam was great!
Adam was very friendly and very informative!
Adam at Clarksburg Store was amazing! I highly recommend him. Very patient and knowledgeable.
Adam was awesome at helping us pick out a couch!!
Had a great experience at Ashley Furniture. Salesman Adam was great!
Great experience…Adam was very knowledgeable and helpful!
Sam was so great and friendly to work with. Will definitely be back.
Tim is an awesome salesperson. Explained all my financing options.
Adam was such a big help! His professional attitude and knowledge of the product made the process so smooth! I will definitely make him my “go to guy” on my next purchase.
Adam was really hopeful when we was looking for beds for our kids
Adam grenn was really help full
Sam Tucker was excellent person to work with today!
Excellent customer service from Sam at the Clarksburg store!
Sam was amazing and very informative. Thanks Sam!!!!!!!
Adam was an awesome sales person. He was very helpful and showed us everything about the bed we where buying!
Sam Tucker was super friendly and helpful when looking at bedroom suites
Adam was a huge help, thank you.
Sam helped me out.
I am filling this out for Tabitha Gronau she was very satisfied with Adam Green her sales guy. She had a wonderful experience!
Friendly, helpful salesman made our furniture buying experience a good one. Will continue to shop at Ashley Furniture.
Adam was great!
Adam was great to work with
Sam was awesome helping me check out the sectionals today!
Sam was very helpful in explaining sectional options!
Sam did a great job explaining our options for a sectional
Sam was great today!!!
Sam was great!!
Adam was great.
Sam rocked the day. Thanks!
Sam helped us out! Super nice guy.
Adam was fabulous today. Great experience.
Sam helped us out a lot and got us a very nice quote on a dinning room set and sectional this afternoon. Very helpful and knowledgeable, gave us all the information we needed on everything we looked at today. Will definitely be back in the future.
My husband and I went into the store looking to replace our couch with a leather sectional. We walked in and immediately saw what we were looking for. The sectional is comfortable, beautiful to look at and timeless. Exactly what we were looking for. Johnny and Sam went above and beyond our expectations to work us the best deal. They both helped to ensure we were happy and getting the best experience. I would highly recommend anyone who is in the market for new furniture to go check them out.
Great salesman.
Johnny is the best! Shows you the best deals with no BS
Adam did a fantastic job
Very knowledgeable and personal service.
Joni was wonderful!
Great customer service!
Sam helped me out looking at recliners. Very helpful and knowledgeable.
Adam Green provided excellent service. He’s a true professional.
Adam was a great salesperson, kind, consistent.
Sam specifically was very helpful. I already found the couch my wife and I wanted. I called Sam and he was very fast and not pushy at all. Sam didn’t try and upsell me on anything I didn’t want to buy and that is always my problem with Ashley. I really appreciated that.
Sam was great!
Sam Taylor was our sales associate, and helped get us the best price!
Sam
Sam Tucker was amazing. Very helpful, patient, and knowledgeable. We will definitely come back and see him for future furniture needs.
Sam is great! He answered all of our questions and helped us find what we wanted.
Sam was great and helped us find what we needed.
Adam is an exigent sale,s mangaer i would recommend him to see you
Great customer service. Adam was highly informative and knowledgeable about all the merchandise available.
Sam was awesome! Showed us some bed frames and sectionals we were interested in
Sam walked us through the adjustable bed frames today.
Great assistance from Tim! Much appreciated.
Sam was a pleasure, really helped me find the perfect mattress.
Johnnie was so patient and wonderful to work with!
Went to the Clarksburg WV store on Black friday looking at recliners for my mother. Joni Linville was so patient and so nice. Didn't feel rushed or pressured at all. I can't thank Joni enough for taking the time to show us several different recliners even though my mother couldn't decide which she liked at the time. Joni is very much appreciated for her help
sam did a real good job helping my family pick out a couch and i recommend him 100% very nice.
Adam was great to work with. Will recommend him to anyone looking for furniture!
Loved shopping at Ashley! Adam made our experience great, will be back!!
Adam was very helpful and great to work with!
Adam was great and very helpful!
Sam Tucker very knowledgeable.
Sam Tucker helped us out.
Sam Tucker was great and made the experience pleasant!
Sam was excellent to work with. He made the process of buying a mattress and recliner easy.
Adam was an amazing help, super friendly and had lots of helpful information
Adam did a great job! Very happy with my experience.
Adam Green at the Bridgeport Ashley was wonderful to work with and very open about the sales process
I really enjoyed my experience here at Star Furniture! Johnny S was amazing!! I recommend him!!
Adam was great!
Gave options of payments to offer, gave big selection to choose from, Adam at the store in Bridgeport, WV helped me out
Loved Robert! He does a fantastic job!
Johnny S. treated us good in showing us a variety of product and was knowledgeable in the products, whole providing us with valuable information.
Thank you to the team at Ashley’s. You made our purchase smooth and very easy. Special thanks to Adam for taking the time to answer all our questions.
Salesman’s was awesome and hooked us up with a great deal on a leather sectional
Sam was a lot help!
Worked with Tim. Was a great experience and very knowledgeable. 10/10 would recommend
Sam helped us find our perfect sectional!
Sam helped us out!
Sam was great and gave us lots of good information!
Great Customer Service from Robert (Medicare) !!!!
Sam was incredibly helpful when I was deciding on what furniture to choose! Very kind and inviting! Will definitely be back :)
Sam Tucker is the man of the day for me. This guy was incredibly informational, professional, and down to earth. I’ve been to multiple locations with salesmen and this guy takes the cake for being the most helpful. Definitely hope he is here when we buy a purple mattress.
Sam was great to work with and found us a dining room set that I think will be perfect.
Adam was excellent quick and painless- this review was from Mikaela this time not James
Tim Baker was amazing, friendly and very professional. Worked out the design I needed as well as the size I wanted to fit my living space. Highly recommended to go see Tim directly.
Adam was great. We found exactly what we were looking for. Stylish and comfortable
Adam was awesome!
Wonderful experience!! Thank you Adam Green!!
Sam really help me out today fast service and I was very satisfied.
Adam helped us find a mattress. He was very friendly and helpful. He went out of his way to give us many options and find what we were looking for.
Adam was very helpful and friendly. He showed us several different pieces of merchandise we were looking at and provided details to help us make our decision. Would ask for his assistance if we go back for any other pieces.
Adam was great at helping!!!!!
Great service from Tim. Very pleased!
Adam was extremely polite and very helpful!
Adam was very helpful and courteous
Sam did a good job helping us pick out the chair we wanted. We appreciated the help!
Adam Green was wonderful!
Adam was great!!!!
Adam went above and beyond in helping us quite pleased very friendly and polite and patient the whole staff was great
Sam was great! We came in super close to closing and he made sure we were all taken care of!
Adam was amazing to work with! Very polite and explained everything to us. We will definitely continue to do business here. Very satisfied!!
Adam was very helpful through the entire process. Highly recommend.
Sam was very helpful and knowledgeable, made for a great buying experience!!!
Adam was great and very helpful aiding me in my new furniture purchase.
Adam was great! He was very helpful!
Adam was great! Definitely a top notch employee! Will be back to see him for future purchases.
Sam helped us search for the best couches and will definitely be back!
Sam was awesome and we got everything we could ever want.
Nicole was great. She helped us out in all aspects. We purchased everything in one day because of her. Nicole we can't thank you enough. Clay and Tammy
Adam was the best salesman I've ever worked with!
Sam helped us out today and was super friendly from the moment we walked in!!
Adam did a great job
Nicole is the best around! Highly recommended!
Adam was a ton of help when we purchases out bedroom suit
Adam was great to work with to buy a new bedroom suit!
Adam was a fabulous man
Adam Green was great!
Sam was so helpful and explained everything thoroughly all while providing very useful advice!
Sam was so helpful and kind.
Adam provided great service and very informative.
Sam Tucker was excellent and took very good care of us
Adam was absolutely fantastic with helping us!!
Sam helped us out and answered all questions we had. Thanks so much!
Adam was very nice and informative
Adam Green was great!
The products available were of great quality and the service was fantastic. I highly recommend Adam Green as a sales associate, he was very knowledgeable and informative on the products and was able to find the perfect match of items we were looking for. The store and facilities were very clean and comfortable. I have gone to this Ashley store for all my large home furniture items and have never been disappointed.
Nicole Barker was excellent and did everything in her power to make us happy with our visit
Adam was great, super helpful and friendly with our visit.
Adam was great here. Big help on our sale and super friendly.
Sam Tucker was very friendly, informative and helpful!
Adam was friendly, helpful, and knowledgeable! We were able to have furniture specifications sent directly to our phone so we could make sure it fit in our home before purchasing. Thank you Adam!
Sam was a big help with choosing our bedroom set. Will most definately be coming back again!
Sam treated me great. Did a awesome job.
Adam was very helpful and patient. 5 star service, for sure! :)
Adam was great!!!
Adam was great!
Sam Tucker was a real lifesaver! He answered all my questions and helped me find the perfect sectional for my space.
Sam treated us very well, he took his time and listened to us. he was awesome.
Sam was incredibly helpful
Nicole B. was very friendly, professional and helpful to get us what we wanted! Thanks so much.
Sam helped us out today he is great
Nicole was very informative and helful. We enjoyed working with her.
Nicole was the absolute best. She helped us instantly and really listened to what we were looking for. She didn't push us toward specific items and she gave us her honest opinions about different pieces regarding durability, ect. Our kids loved her and she really interacted with us and got to know our family. We would give Nicole 10 stars if we could.
Love it here. Robert is the best.
Sam was very helpful, attentive, answered all questions, and did not hover around. Highly recommended!
Adam was a great help with everything..
Great sales guy no pressure
Adam was very helpful showing mattresses and eventually finding one that satisfied my needs. Amazing experience, would definitely come back.
Excellent. Very knowledgeable not overwhelming. Knows his business. We shopped around and came back will only shop here going forward. We appreciated Tim Bakers help
Sam helped me today and did a wonderful job
Sam Tucker assisted us with picking out a pillow. Great experience!
Sam, was awesome and helped us pick out exactly what we wanted for our new house!
Sam helped us out today
Sam was very pleasant and helpful today.
Sam was the man! Super welcoming and very knowledgable
Sam Tucker was great and helped us really well!
Sam helped me a lot with giving me great info on their couches and answering my many questions.
Nicole Barker was wonderful in helping me choose a recliner couch. She was very courteous and patient with me during my decision process I would recommend Nicole and Ashley furniture to anyone looking for furniture.
Sam was very helpful and knowledgeable. A+ service!
Sam helped us out with some stools for our dining room. He was also very helpful in explaining the different mattresses as we start the process of finding a new one.
Sam was excellent to work with! He was patient and helpful when helping my 9 year old daughter pick out her new bedroom suite! He made the process entirely painless. We will be back!
Adam Green was exceptional. He assisted us the minute we walked in the door and made the entire process of our purchase enjoyable.
Adam green was the man
Sam Tucker took good care of us.
Sam was a amazing help today getting us the best deal and helping us get a new set of furniture that we love!
Very honest and helped me find what was right for my family. Sam Tucker was the best help
Adam was great!
Adam at Ashley Furniture in Clarksburg made our purchase quick and painless. Very courteous and professional!
Sam helped me out find a bed and frame for it. Very patient and helpful
Adam green was great.
Adam was great and took his time to explain things.
Adam was very polite and helpful!
Adam Green was a wonderful salesman. Polite and very helpful with my mattress selection.
Adam was wonderful! He helped us find the perfect furniture for our home.
Sam was wonderful with customer service. He checked back with us every few minutes. He was helpful with our questions and extremely friendly! We will be back again!
Sam did a great job helping us get the furniture we wanted at a great price
Adam was a great sales associate... Will definitely be back to see him
I hate Ashley Furniture! They sell garbage and do not back the furniture they make and sell to unsuspecting customers. Don't buy the warranty because they will not cover any issues with the furniture even when it breaks after 10 months!!! Garbage store!!!!
Great deal on furniture. Sam guided us straight to what we were looking for like he knew us for years.
Tim Baker was very helpful during our visit at Ashley Furniture. He made our experience easy and enjoyable. We will continue to shop at Ashley because of Tim! Thank you.
Adam was very friendly and helpful!
Sam was incredibly helpful and informative with our questions. I would highly recommend talking to Sam about any of your furniture needs.
Adam was great and very helpful
Adam was great to answer our questions and help us.
Adam was very respectful
We worked with Nichole Barker at Ashley today. She did an amazing job, much better than any other associate we’ve worked with there 😊 very happy with our purchase.
Adam was very respectful and nice.
Adam was great!
Adam West did a great job!
Adam Green
Adam has been so helpful every time we shop at Ashley! Thank you for an enjoyable shopping experience!
Tim was very helpful.
Tim helped us out and we found what we needed.
Sam helped us out!
Nicole Barker was my sales rep we I was in the store in Clarksburg WV Her and the manager took great care of me and Nicole went above and beyond to be attentive to my needs and work with the manager to ensure she was helping me get the best deals going on at the time of my purchases. She has great customer service, is easy to talk with about financials and timing and helped me understand all of my purchases and discounts She is a true asset to Ashley Furniture
Sam was a great help with helping us choose a mattress. The showroom was clean, and Adam West was friendly and knowledgable. We’ve done business at this Ashley location for years, and will continue to do so!
Sam was a great help today. The store was very clean and had a friendly environment.
Sam was a great help
Sam was very helpful and gave me all the information I needed when shopping for new furniture
Very good service very kind and helped find me exactly what i was looking for…. Adam
Great service very kind and helpful. Adam
Thank You Adam you was Super Nice & Helpful ! Very Kind , Thanks for All your help ! Debb Riston
Nicole Barker greeted us and helped us with finding what we were looking for and left satisfied. She was amazing and had prices ready as we were looking… thank you for helping us Nicole
Adam was great & super helpful.
Sam was very helpful Wonderful
Tim provided great service
Sam helped me shopping for a mattress was very professional and a great salesman clearly knew what he was talking about and helped me find exactly what was best for me. I was also surprised at the variety of products and the cleanliness of the store. 10/10 recommend.
Nicole Barker at Ashley Furniture in Clarksburg did a fantastic job helping us pick out the perfect new bed. We had no idea what we were looking for and she went over every detail on every bed we glanced at. She made us feel at home and comfortable while looking for furniture for our new home. Thank you!
I worked with Adam today and he was a big help! I walked in to look at a recliner and left with a recliner and a new mattress. Can’t wait for them to ship, let’s go Rays
Sam was a huge help, took extra time with us And was super patient! The store looks excellent,very well put together. We will definitely be back.
Adam G. was very helpful.
Adam Green was very helpful and professional!!
Sam was very helpful and great to work with.
Tim did an amazing excellent job. Awesome customer service
Thanks Tim for the great customer service !
Sam helped me find a purple mattress! Awesome job!
Nicole was very proficient and informative during our sale . The whole process was very easy and smooth.
Clean store Sam helped us find furniture
Great experience with Sam. Thanks again
Nicole was extremely helpful in trying to find me find a lift chair. She went out of her way to check the warehouse and other stores. I have trouble walking so she had a chair brought up closer to the front of the store. She could answer all of our questions and was caring and kind.
Nicole was above and beyond wonderful. Very helpful and professional. A great salesperson.
Sam was a great help picking out furntiure, great service, friendly attitude, and very respectable…10/10 by far
Tim was great. Felt very comfortable asking all sorts of questions took very good care of us.
Sam helped us out looking at mattress
Sam gave us a great deal today!!!
I went to Ashley’s to help save me money and to buy a new bed due to back and hip problems. I met Nicole and she was amazing! Instantly greeted me with a smile! She talked me through all of the issues I have been having and with her experience and knowledge of the products she helped me save thousands because I thought I needed a whole new bed. It turns out I have a bad mattress and needed a new one. She did not try to get me to spend money I do not have but rather stayed within my budget. She was exceptionally kind, professionally, and attentive. She also answered every question I had with a smile. Even while the store was full of people she did not ignore me but rather had the ability to assist me and other customers without breaking a sweat or showing if she was overwhelmed with the amount of people who needed help. I saw her treat everyone including me that everyone and their needs were important. If you visit the Clarksburg Ashley Store I highly recommend Nicole. You will have the best experience with her, the store, get the best product and stay within budget.
Sam was awesome! He helped out with a new mattress, box springs and accessories. I highly recommend Ashley Furniture and Sam!
Sam was awesome! Great help.
Adam is very friendly and helpful
Tim is great
Tim was great
I enjoyed working with Adam and was thoroughly impressed by his professionalism, knowledge, and genuine desire to help. He took the time to understand our preferences, offering valuable advice and guidance throughout the entire process. Thanks to his expertise, we were able to find the perfect pieces of furniture for our home. I highly recommend Adam for anyone seeking a seamless experience.
Robert was absolutely wonderful!! Great customer service and he made sure we were happy with our final selection. Thanks so much!!
Adam Green did an excellent job! Manager Adam helped as well!
Wonderful experience today with Robert! Easy and efficient visit to Ashley Furniture!
Robert is excellent
Adam was great with the sales and getting us what we wanted.
Adam was great.
Adam was very nice and polite and made the visit enjoyable. Was very helpful.
Adam was very helpful with everything we looked at! I really appreciate it an he was super nice
Robert was very helpful and made my shopping experience enjoyable. I will definitely be back to buy more!
Tim was very polite and helpful with our purchasing experience. He was very friendly with his approach and made us comfortable the entire time we were there!
Adam from Ashley Furniture went above and beyond helping us explore our options with a mattress, thanks so much!
Adam Green was outstanding! He went above and beyond! We appreciate him spending the time with us to figure out what we were looking for and look forward to coming back to see him!
Robert was so helpful and knowledgeable which made spending money very enjoyable. Loved the experience .
Adam Green was very helpful and knowledgeable when helping us find what we were looking for!
Adam G did a great job getting us a bed set we love!
Tim was a great help!
Adam was very helpful
Lots of beautiful furniture and great prices! Sam was very helpful!
Sam was neat and very fun to work with. He was helpful and kind!
Adam was great! Helped me the exact price we wanted!
Good friendly service
The salesperson who helped us was very polite.
Adam Green helped us find the configuration and size couch we needed for our space. He was very accommodating and helpful.
Adam was great he completely took care of us full disclosure no hidden fees
Adam was very professional and courteous throughout the whole process, great job!
My salesman was extremely accommodating. I wasn't rushed..I could check out everything at my leisure!! The furniture was very high quality & they were very helpful in holding my furniture until I got my new carpeting in!!
Sam helped me look at furniture and was very informative
Great experience at Ashley!!! Great and easy process. Adam was fantastic!
Adam took amazing care of us, very attentive to us and gave us a great day today!
Sam helped us today
Went in to just kill some time ended up with a new Purple pillow. Love Nicole! Super nice
Nicole rocked love my new pillow!
Sam helped through it! Excellent customer service!
Nicole Barker was wonderful to work with and took time to answer all of my questions
Sam Tucker was very helpful and respectful while we looked around. When we found something we liked he was happy to help.
Nicole was the best help on find our new bed!!
Samuel Tucker has been an excellent friend to me and an even better Salesman! I wholeheartedly recommend his services and everyone there has been excellent to me and my family.
Sam took real good care of us today!
Adam was great!
Nicole was awesome!!!!!
Adam was a very helpful and knowledgeable sales associate. He helped us making great selections. We will be back
Sam was absolutely amazing, very helpful, kind, and he even gave us ice cold water.
Nichole Barker was AMAZING
Sam gave us a Great deal today
Adam way great!
Adam was a great salesman! Very helpful and provided us with just the right amount of information for our purchase
Adam is a great salesman ,very helpful
Sam was extremely helpful.
Adam was great today
Adam was so helpful with helping us find exactly what we needed.
Sam helped me while looking at couches.
Sam helped us with ordering our couch and made the processing so easy. Since this was posted we still have not received our couch, and we are being told it will be another 2 weeks. When I asked if we could have it delivered As soon as it arrives since we have been waiting, and the answer was they would make a note in the file.. while Sam did a great job with costumer service everything else has been a disappointment and we will not be returning.. if you need to order furniture I would not recommend doing it here.
Adam was so kind, patient & helpful! We really appreciated his help in buying our new furniture.
Adam was super helpful and knowledgeable. 5 stars.
Sam was very helpful
Adam was very helpful! Great service and very friendly.
Sam did a fantastic job helping us find our new furniture.
Sam was great today!!!! Great sale!!!
We had a great time choosing our couches today! Adam was a wonderful salesman who helped is greatly!
Adam got us a good deal and made sure we knew exactly what we were getting!
Sam helped us out with new furniture purchases.
Adam was great to work with!
I called Ashley Furniture and described what I was looking for, and Jodie knew exactly what I wanted. I recommend Ashley Furniture and definitely ask for Jodie. It's a Father's Day gift for my husband. Thank you Jidie for helping me.
Sam’s was a big help and everyone was so great with my kids… thank you!
I worked with Sam today. He was very helpful with a choice of mattresses
We had the pleasure of working with Sam to find new bedroom furniture and he was great, very knowledgeable, and extremely helpful!
The representative, Sam, was very professional. He was polite and eager to make sure I found the items I requested.
Sam was a great today!
Cant give comment till I see what I ordered in two weeks
Adam made our experience wonderful!
Adam was very helpful and friendly!
Adam was great!
Adam Green was wonderful and tried his best to help us
Adam was great with assisting us today thank you for all your hard work
Adam was our guy. He was very helpful and got us everything we wanted. I recommend him and will use him again.
Thanks Adam for a job well done.
Adam green did a great job with sales!
Adam was very helpful and made the process super easy.
Adam was great and extremely helpful!!
Adam Green was a great help
Adam was super awesome. Answered all the questions we had and was very patient with us. Didn’t try to oversell us on overly-expensive products that we didn’t need. I will come back to this location for any future furniture purchases!
Sam Tucker was very helpful!
SAM TUCKER WAS SO LOVELY!! Very helpful, not pushy! Thanks SAM!
Wow! For anyone looking for some high quality furniture and truly exceptional customer service, come to Ashley Furniture and ask for Sam. Coming from someone in sales management, Sam gave me one of the best customer experiences I’ve ever had! Not only did he get me a great deal, but he went above and beyond in all aspects to ensure the easiest and most helpful furniture buying experiences I’ve had the pleasure of partaking in. Thank you Sam for everything! 10/10
Nicole was excellent help when choosing a mattress. I’m kind of like Goldilocks when finding the perfect bed. Having my Grandson with me was even more fun.
Nicole was very pleasant and professional in helping us with purchasing our new furniture. She also did a wonderful job with keeping our son entertained during the process. Highly recommend!
Adam was very helpful. He gave me my space to decide what I wanted.
Stopped in at Ashley’s Furniture looking for a bookcase/shelf. Sam showed me some different items He was very helpful and polite If you need furniture see Sam!
Adam was the greatest he was very patient and kind
Sam was an amazing help to us!!🤩
Adam was very helpful and gave me an online match price. Thank you.
Andrew Green was pleasant and professional!
Adam did a great job !
Great experience
Sam was awesome to work with. He listened to all my wants/needs and showed me pieces of furniture that fit exactly that! I will definitely be coming back. 10/10!
Adam Green did a great job showing my wife and I a wonderful set of couches and a smart bed base. We chose to buy two couches and the base. We are very happy with how we were treated. Great work!
Sam was super helpful and helped us furnish our new home!
Me & my husband came today looking to upgrade our current couch to something more spacious with reclining seats. We were greeted by Adam as soon as we entered, Adam was personable & took the time to listen to our wants & needs, he instantly began showing us furniture that worked for us. Not once was Adam pushy in his sells approach which made the process of shopping go smoothly! Needless to say we came for a couch, and left with two couches and a bed. 5+ stars for Adam Green, highly recommend shopping here for your furniture needs.
We had a wonderful experience at Ashley Furniture. Our salesman Adam was professional and helped answer all of our questions and concerns. He really put our wants and needs as the priority. We didn’t feel pressured or rushed. We are excited to receive our new furniture and are thankful for Adam and Ashley Furniture!
Adam and his sales associate were extremely helpful and pleasant to deal with. Highly recommend.
Adam was great! Thank you!
Nicole, was so nice and sweet she listened to us. What we wanted and needed. She was very helpful to us. We are very happy with what we got. Thanks so much. We came home very blessed to meet her and the lady she was training. They both was very nice and sweet people.
Sam was great!
Adam did a great job. He was very helpful while also giving us our space. He went above and beyond to help us find what we wanted.
We came in knowing we needed new furniture and had an idea but as usual we were very indecisive when it came to actually making the decision and spent alot of time in the store going back and forth. Nicole was a wonderful help answering all our questions but not being too pushy. She gave us plenty of time to look and discuss and she was super patient with us. Even when we left to check out another store she welcomed us back and worked out everything for us and we sealed the deal on new living room furniture. We are extremely pleased with our experience with Nicole and Ashley Furniture!
Adam was great and friendly!
Great experience. Nichole was great.
Highly recommend Adam he was very helpful and very polite. Will definitely go back when i need something else
Adam was very helpful and helped us find what we wanted . I would highly recommend Ashley furniture and I plan on returning
Nicole Barker Answered my many questions and helped me consider all my options. Great work
Adam was great
I had a great experience shopping at our local Ashley store. Adam Green was very attentive to what I was looking for and was quite knowledgeable about the products he sells. He worked with me on what would work within my budget. I was very pleased with his service.
Adam Green listened to us about what we wanted
Nicole Barker was an amazing sales representative. I would 10/10 reccomend her to anyone!
Andy did a great job showing me some great opportunities in the store. He was friendly and knowledgeable and we look forward to shopping with him again.
Our experience with Adam in store was great. He was very kind and helpful. Will go back again.
Adam was fantastic and so helpful. He helped me out and answered all questions for me. I'll definitely be back. Thanks Adam.
Adam was very helpful!
Adam was extremely friendly and helpful, I will be back!
Loved working with Adam
Excellent service and all the staff super kind And always good prices
Adam was so accomodating and helpful! Recommended him and Ashley Home Store.
Adam
Adam was very knowledgeable and helpful! Thank you!
Adam was very helpful and upfront with everything. Made it a seamless purchase.
Had an easy going experience thanks to Adam! He was very helpful and explained things thoroughly.
Adam was amazing and extremely helpful during the entire visit
Adam was great
Adam was awesome and helped us so much! Now we have an awesome bed and all the fixings!
Adam got me a great deal on 2 couches and a loveseat for my work place!
Worth of the adam out of the bridgeport Clarksburg area he was awesome couch ended up being awesome will definitely be returning in the future
Very great experience! Nicole Barker was a wonderful salesperson ☺️ We ended up getting a wonderful couch & coffee table.
Adam was very helpful & all around nice guy! I definitely would shop at Clarksburg Ashley store again. Definitely a 5 star.
Working with Adam - professional, courteous, and knowledgeable - good listener- closed sale.
Adam was extremely helpful in finding the piece to fit my needs!!
Adam was a great salesman! Very personable and nice !
Shasta was so helpful. Love the couch my husband could have stayed and sat on it longer. Can't wait to get it!
I bought a couch from Ashley’s furniture on Dec. 28th of 2023 from the Emily Dr. store in Clarksburg. The price tag said it is $1,500 and some change. I paid a total of 2, 100 and some change. I wanted to finance, the salesman said sure but them they put it on a credit card. So now, I have a credit card I do not want. Is this what you call financing? The estimated delivery is 4-6 weeks. The salesman told me “I can get you this couch at a MUCH cheaper price.” This was a lie, he did not, I paid FULL price. Also, he said, “it will be delivered before the 4 weeks are up!” This was also a lie. During the 6th week when I did not hear from anyone from Ashley’s furniture, I called them on a Monday. They told me the couch has not made it to their warehouse yet. I waiting a couple of days to call back on Wednesday only to be told “Oh, we have been trying to call you all week and have already called several times but could not get a hold of you. We could not leave a message because your phone is not accepting messages.” This was also a lie since I have a cell phone and not a land line. I can tell if I had a missed call or not and my phone accepts messages from everyone else just fine. When the couch FINALLY is delivered, it was sinking in the middle within a WEEK! The couch is sinking in in the middle and is not comfortable to sit on at all. I had to call them back YET AGAIN. They send out a “couch technician”. LMAO! What does this tell you if you have to have a tech for your cheap couch? Insta-trash products that are expensive. The tech came out and confirmed that the cushions are collapsing. Now, I have to wait on them to get back to me is what I was told when the tech was done. Hopefully, he will actually call me and I am not going to have to call them again and beg and nag for them to do their job and fix their cheap product. Thanks for nothing, HUGE regret buying from you. Also, my first payment is in 2 weeks and I still DO NOT HAVE A COUCH TO SIT ON BECAUSE IT IS SINKING IN!
Beautiful store! Adam was wonderful to work with! He answered my questions and was very helpful!
Nicole did a fantastic job helping us find everything we needed and was a blast to work with. We will definitely be coming back in the future to work with her again!!
Adam was very helpful
Adam was excellent! A pleasure to work with him
Adam was great
I had never been to Ashley's and I was shocked. Its a beautiful store with a huge selection. Adam was wonderful to work with and not pushy. He was able to get me financed for the sectional I wanted. He even gave my son some sound advice. I highly recommend them and especially Adam!
Wonderful experience! I went in with a specific need in mind and Adam took me to exactly what I was looking for. He was so courteous and helpful. Thank you!!
We made a great purchase from Ashley this evening and Adam was the salesperson who assisted us with the purchase. He fully explained the warranty, completed the financing terms and went over them with us, and explained when the purchase would be available for pick up. Adam did an exceptional job and we couldn't be more pleased. If you go to the Ashley Store on Bridgeport hill, be sure to ask for Adam; you won't be disappointed!
Shasta took great care of us and got us a great deal.
Adam was very helpful with getting my mom financed. He also is a very nice gentleman and very informative.
Shasta was incredibly helpful!
Adam did a great job taking care of us!!
Very nice sales associate, Adam. He treated us well and worked with us on close out price and we ended up purchasing a nice set of furniture.
Adam was absolutely amazing, I enjoyed my experience and was explained everything clearly and extremely politely! I would recommend him to friends! He was a joy to shop with !!
Had the items I was looking for. Adam was very helpful and seemed to know the inventory well. Prices were excellent.
Nicole was amazing to work with on our furniture purchase. Her customer service was outstanding
Adam was great, looking forward to buying from him again in the future!
Adam did a great job
Adam was a great help
Adam was very helpful in choosing the best style and fabric to suit our needs. He made the process easy and efficient.
ADAM was very helpful and attentive.
Sam was very helpful and got a a kitchen table thank you
Bought a mattress and tried out several had plenty of time to decide which one I wanted. Was not pressured into buying. Very enjoyable experience.
Nicole was great to work with, A great experience.
It was so fast and easy and Adam was wonderful to work with! Such a gentleman and considerate! Thank you!!
Very professional experience with Adam at the Ashley Furniture store today. We spent a lot of time looking and he was very patient with us. A+
Adam was very kind, patient and helped me get the best deal for my homes furniture. Thank you, Adam!! Great job! 5 stars !!
Adam was very helpful, pleasant young man
Shyanna Sheets, also known as Shy, was incredibly helpful in assisting me with selecting a dining room table within my budget. She dedicated herself tirelessly to ensure I was satisfied with the price, and I'm truly grateful for her assistance.
Adam was very helpful finding us the perfect sectional!
Adam met us soon upon entering the store. He asked what we were looking for and showed us various styles and fabrics. He allowed us ample time to discuss the items by stepping away occasionally. He explained the materials, costs, and 4-year protection option. Adam was very courteous and the furniture became a Sale! Jeannette
Adam was great!
Adam was great! Fast and efficient.
Great experience at this location. Adam helped us and was very friendly and helpful without being pushy. Good place to check for clearance deals, too!
Joni was an absolute pleasure to work with! She was super pleasant and helpful to us the entire time we were browsing around. We enjoyed our experience this evening and are so looking forward to enjoying our new sectional!! Thanks again Joni!!!
Adam was a great help. We had a lot of ideas and no real plan. He showed me options and a piece that fit our needs perfectly.
Adam was fantastic! Super helpful and answered all of our questions.
Great experience. Great people. Very understanding and want to help you any way they can.
Adam was great!
Adam was very professional. I appreciate all of his help
Adam was helpful and knowledgeable
I had a terrific experience ordering furniture at Ashley in Clarksburg. Shasta, our salesperson, made the process go smoothly and quickly.
Shasta was a great sales person! We will definitely be back when we need something else.
Adam did a superb job of taking care of us today
Adam was so helpful and really worked with us to make sure we found what we wanted.
Adam was great to work with. I needed a lift chair the day I was at the store and he made sure I got what I was looking for . My second purchase from this store and I will buy again.
Adam was very helpful!!
We purchased a couch and love seat and were assisted by Adam. Overall a positive pleasant experience. We highly recommend you stop in Ashley home store if you’re looking for furniture. We liked the furniture and the way we were treated we went back today and purchased end tables and lamps.
Great customer service, Joni was very helpful and friendly
Adam was extremely helpful!
Adam was wonderful and knowledgeable to work with! Very helpful
Shyann’s Sheets was a pleasure to deal with! Fine young lady that was friendly and helpful! Highly recommend!
Incredible and friendly service. I would recommend anyone to put your trust in Ashley with your furniture needs!
Adam was great! We found what we needed quickly!
Adam Green took wonderful care of us and is so kind! Everyone was so kind and friendly
Adam was so helpful!
Adam, our salesperson, was PHENOMENAL!! We had a difficult time making the decision on which new sofa to purchase. We had to make several visits and each and every time he made sure we had a wonderful shopping experience and answered ALL of our questions to our "Supreme Satisfaction" !! We are delighted with our purchase and are already looking forward to our next shopping experience with Adam at Ashley.
Sam helped me out, and provided much knowledge about a new mattress, & really appreciate the great service!
Adam was great! Thank you.
Adam was Great!! Great customer service!
Shanna did an excellent job! Very friendly & helpful!
Adam was so easy to work with! I got exactly what I wanted.
Bought from Joni, she was great!
I bought a purple mattress bundle today at Ashley furniture and Shyanna was very knowledgeable about the items we purchased
Adam was very helpful, knowledgeable and patient with us. He explained everything in great detail and answered all of our questions. We will definitely ask for him when we make our next purchase.
Adam was very helpful and pleasant to talk to.
Good people, good service!
Adam was very friendly and helpful.
Adam an Larry was awesome helped us out an gave us good deals an it was a great experience
Adam was great.
Shyanna was great!
Adam was very good to deal with.
Adam was great! Very helpful and informative.
Adam was great! Very nice, helpful, and patient.
Shyanna was terrific
The staff was absolutely amazing! Kind and courteous, asked all the right questions🙌🏻
Adam was very helpful and quickly got us in and out.
Joni made sure we had the best and absolute easiest purchase experience possible of our new sectional! Highly recommend working with her!
I spoke with Adam, and he sold me the perfect bedframe and mattress for my teenage son. My son loves it! I have purchased most of my furniture through Ashley Furniture, so I will be a returning customer for sure. I've been doing my business here for years.
Adam was great to work with!
Adam was amazing and very helpful. He was able to get us the best deal with the lowest monthly payment.
Shy was wonderful explaining all the recliner options available! Quick and easy process!
Adam was the best
Adam did an excellent job of helping us choose the perfect piece of furniture and help us get it financed!!
Shyanna was wonderful.
Joni was very nice and helpful. She definitely puts 100% into customer service.
Wonderful customer service!
Shasta Lowe was very pleasant to work with on our new furniture. She went above and beyond to help with the right selection. Thank you Shasta.
Adam was very knowledgeable. Eagerly answered questions. Showed us the features of each chair . .
Shy was amazing and helped us find the couch we wanted and at a price that was extremely competitive. 10/10
Adam was fantastic!
Shanna, was very helpful and polite in helping me get my wife a Christmas gift.
Very great service!
Adam was a incredible to work with!
Adam was fantastic!
Adam was great! Very friendly and helpful
Adam was great! Would definitely recommend!
Adam at Clarksburg was very helpful!
very easy to work with!
Adam was great! Left with a great mattress.
Adam was fantastic. He helped us find a mattress for our daughter. He was very patient showing different types of bedroom accessories.
Ashley store was very helpful in ordering online. I would highly recommend them to others. Also ask for Shyanna. She was very helpful and friendly.
Very good customer service. Worked with Shasta and she was great!
Visited the showroom today and was so pleased with the selection of furniture, the prices and most of all the friendly staff. Shasta was so helpful. She was kind and efficient. I even had to call back to the store with questions and even though I know she was busy, she was more than happy to help me.
Adam. Was very helpful and attentive. Sales associate
I was very satisfied with the ordering and delivery process. Adam was our sales guy and he was great! He was very helpful and made sure our experience was easy. If you are in need of furniture, go to Ashley’s and ask for Adam!! :)
My shopping experience was wonderful! Shasta was awesome & helped me pick out a beautiful table
Went in looking for a love seat and could not have been happier with the selections available. The customer service was exceptional. I highly recommend asking for Shasta if you’re looking to get a good deal on some good furniture. She was very personable!
Shasta is amazing, Excellent costumer service.
Adam was a pleasure to work with and I highly recommend him for all your furniture needs! He was very professional and attentive!
Adam very informative!!
Shasta, was a wonderful sales person... friendly, kind, patient, and extremely helpful! Thank you, Shasta!
Adam was very helpful.
Joni was wonderful! She listened to what I was looking for and gave me best pricing!
Adam was a great sales associate!
Adam was so helpful!
Great service
Adam was excellent!
Shyanna was so knowledgeable and helpful while we were purchasing our new mattress. Another store lost our business because she was so easy to work with. If we need to purchase anything else we will definitely ask for her. Thanks Shyanna!
Adam Greene was great. Very professional and friendly. Easy to talk too. Highly recommend!
Adam was great and patient even with my ornery daughter! Lol
Shyanna was extremely helpful, and the quality and variety of furniture options is impressive. Great job!!
Adam made the process of buying furniture quick and easy!
Adam was the guy who helped me and my mom today, he was very knowledgeable and helpful.
Adam was great
Joni was very helpful, kind, and informative!
Adam was awesome!!
Adam is a real one definitely ask for him!!!
Shasta made everything so easy for us. She was extremely honest and helped us find everything we needed for our new home.
Shyanna does a great job!!
Adam is such a wonderful sales associate. He made us feel super comfortable with our purchase and even made sure we were confident on our decision. He’s very kind, polite, and easy to get along with. Absolutely recommend making sure he’s there when you purchase your furniture.
Spent sometime with Adam today, he went above and beyond with all the help I needed. Thanks again Adam
Adam was awesome. Great service, personable, polite.
Adam was very polite and courteous and knowledgeable.
Adam was wonderful and very helpful!
I bought a table here 3 years ago. It's poorly made junk that is falling apart and way overpriced (around $1000 with chairs). Ashley sells absolute junk. Avoid if you can.
Adam did a wonderful job and was so kind. He was quick to find the pieces that I wanted for a collection that I had already. Thanks
We were searching for a new dining set but we were having difficulty finding an updated style that suited our families needs. We stopped in the Ashley Home store in Clarksburg, WV after visiting other area stores and found their prices to be reasonable and the furnishing's high quality. Shyanna, the associate that helped us, was great, she was knowledgeable and able to assess our needs and wants and helped search the Ashley website inventory to help us find what we were looking for. We will definitely visit again.
Great quality, great deals! Adam helped me out, big! Will definitely be back.
Shyanna Sheets was wonderful to work with and so very helpful!!
The best part of our experience at Ashley's Furniture was having Shasta help us. She was quick with an answer to all the questions we had and was extremely patient when we took our time throughout the store.
Adam was our sales rep. He was very helpful and informative. Great experience!
Great and friendly service! Adam did a wonderful job helping us furnish our new home!
Adam was super helpful and nice! Got us a great deal on a mattress!
Shasta Lowe was our sales person . She was very knowledgeable, courteous, very friendly, and me and my husband actually gives her a six star. She deserves more than a five. I love this store, and I highly recommend it to anyone at everyone. And ask for Shasta she’s wonderful. And she truly tries to work with you to get you the best price. And I can also say that Larry, her boss is also very friendly helpful putting the deals together we bought a kitchen table and chairs, TV, entertainment center kitchen Buffay wonderful I’m excited. Thank you so much you guys for all your help and working with us. Happy Thanksgiving.
I dealt with Adam. He was very personable and patient. See him for your furniture needs!
11-18-23: Joni was very helpful and courteous. I've recommended her and this store to family and friends. 12-12-23: Well the originally promised delivery date has come and gone. I'm now told the order will not ship until 12-20-23, making its arrival the following week. We'll see... No back order or availability stories, just haven't taken the trouble to actually ship an order a month after having to pre-pay for it. Well my order arrived on 12-20-23. Picked it up and my wife was very pleased. Moral of the story: It will take 1 month after you prepay to get your merchandise.
Sam took care of me. Was very friendly and professional.
Adam was amazing!!
Adam did a great job he was very helpful and respectful.
Adam was very helpful and polite.
Adam was my salesman and he was very nice and efficient.
Had a great experience buying our furniture at Ashley! Shyanna helped us find the perfect living room suit for our needs and makes sure to give you the best prices you can get! If you’re looking great quality furniture go to Ashley and ask for Shy!
Adam was very helpful
Excellent job very helpful and kind to my daughter who was picking out furniture for her bedroom. Thank you 😊
Adam was incredible. Was very courteous to my wife and son and got us a great couch. We will be back to see him for our next furniture purchase.
Joni rocks! She's helpful and accommodating without the pushy hover. Knowledgeable and pleasant to work with.
Stopped in today for an entertainment center for an oversized TV. Joni was awesome helping my wife find one quick that we both agreed on and order/ delivery will be 2 weeks vs 6-8 weeks vs another store she checked.
Had a great experience working with Adam. He was patient working with our family and made it a painless experience. Excited to get our new furniture!
Had an excellent experience working with Adam. Very friendly, outgoing and easy to work with.
This was our first time in the Clarksburg store today. Adam was very helpful with our questions and got us a great deal on a living room set. Thanks for making the process so simple and quick, Adam! Even had a chance to talk a little baseball.
Adam did a great job helping me find a bed frame!
Adam was great
We visited on 10/18 in search of a specific style of end table. We started looking around, and we're greeted by Shasta, who asked if she could help. She allowed us to take our time, looking at all the store had to offer. Once we found exactly what we were looking for, Shasta helped us complete our purchase. Even though she was busy, she never failed to be friendly, offering a smile. If you are looking for furniture at reasonable prices, visit Shasta at Ashley Furniture on Emily Dr., Clarksburg
Shyanna was very polite and helpful throughout the process of buying new living room furniture. Highly recommend.
They took the extra time to go over everything and did and Shyanna did an outstanding job
Shyanna was extremely helpful! She explained the finance process clearly, and even went out of her way to get us other options. Very kind and was dedicated to helping my husband and I to find just what we were looking for without up-selling.
Adam did a great job assisting us with the purchase of new sectional
Adam
Joni Linville is a great sales associate. She is so helpful and friendly! Will absolutely work with her again. ⭐️⭐️⭐️⭐️⭐️
Had a great sales experience with Joni Linville! She knows her stuff and is very kind!
Adam was very nice and helpful
Very good visit. And Adam was a very great help.
Shyanna is the best! She was so helpful in making my grandmas birthday present perfect !
Joni Linville, was very helpful and had a very positive and kind attitude.
Adam sold me my living room set and I can’t be more pleased. Would highly recommend his services and will be back to see him in the future.
Great friendly staff, who greetes with a smile..
Adam was helpful & very knowledgeable when I bought a Stearns & Foster mattress. He had me try several before I made my purchase. If you need furniture, ask for Adam.
Adam has been helpful many times for me and is very knowledgeable about the products in his store. Would highly recommend anybody to ask for him and will be going back to him anytime I have furniture needs.
Great customer service experience. Adam Green was knowledgeable on his product and went above and beyond to help us compare furniture and was honest and upfront on pricing and services. I would highly recommend getting with him for any of your needs
Adam is a capable salesman always ready to help his customers.
Adam has been the epitome of patience. I appreciate his support and kindness. I will definitely visit Ashley’s again.
Adam was our sales person, he was wonderful! We went in just looking for the near future, but gave such a great deal, we bought that day!
Adam was very friendly and helpful.
I’ve been searching for a dining room table for awhile now. I came into Ashley to see what they had. Adam was my sales rep. He provided quick and excellent customer service. He was knowledgeable about the product and warranties. I was very pleased with the store’s selection and the excellent service I was provided. Will recommend to friends and definitely be a repeat customer for future needs.
Robert and Josh took care of my wife and I. They told us from the get go they could make it work for us and they did. Honest and didn't push anything on us.
Adam was very helpful with product information I was in looking for a new bed. Adam was also helpful with a desk purchase as well. With the information he provided I was comfortable and confident in my decision to go with the purchase. Thank you for your help and knowledge of the items I got.
We purchased furniture in August of 2021. When purchasing they told us there was a warranty that covered EVERYTHING except if animals chewed on your furniture. We had an issue with the frame breaking on our recliner less than a month after delivery. They came and got it and fixed it. They told us it’s a common issue that they fix a lot,they aren’t built well. We now have the same issue on our couch recliner. I called today to have it fixed and was told they don’t cover the frames! All to our surprise because we were told it covered everything!!! I’ve been tossed between service that told me I’d have to pay for an appointment and services to have it fixed. The warranty department that told me to make sure we didn’t try to fix it our selves or the warranty would be VOID! The part that needs fixed is sewed so we can’t access it anyways. We paid a lot of money for a warranty that we can’t even use. I won’t be back to purchase from Ashley again and will let everyone know that they don’t stand by their word. Also the manager of the store we purchased(Clarksburg WV) from also can’t be located to speak with me. I am extremely dissatisfied and will be contacting further ups in the company to see why the warranty promised isn’t what customers actually receive!
Robert Piscitelli was very helpful when we got a new living room suite. He got us a great deal bundling the couch, loveseat and recliners.
Adam was so helpful and knowledgeable. Definitely coming back!
Outstanding customer service, very friendly, understood our vision, priced very fairly, and went above and beyond to support our needs. Shasta is amazing to work with, will be returning soon! Thank you for your support!
We had a wonder experience at Ashley’s Home Furniture! Adam was very helpful and made sure we were satisfied with our warranty and overall price. He made sure we were set with everything we needed. I highly recommend Adam as a sales representative at Ashley’s Home Furniture.
Excellent service and excellent prices. My salesman was so helpful.
Shasta was very knowledge to guide us in perfect furniture that we like Ty Shasta From satterfield's
Shy was great! Best conversation ever!
Very personable salesperson! They definitely need a calculator app that doesn’t have sales ads they have to wait for to use the calculator.
Excellent sales team with the knowledge to help you find what your home needs!
Adam was so much help and I would prefer him for anyone. He is worth more than the five stars I have given him.
Friendly staff.. very helpful!
So I recently moved and was in need of furniture. Adam at Ashley Furniture store greeted me and helped me tremendously. I got a nice couch, recliner and coffee table at a great price!! I highly recommend going to Ashley Furniture for your furniture needs! And make sure you speak with Adam!! He was great. You will not regret it!
Adam was fantastic! He helped up find the perfect living room furniture and also a new bed!
Just left this store location. Signs all said they were open ( it was early afternoon) but the doors were all locked. I could see people inside and they saw me, but they made no effort to open the door or acknowledge me. Sure seems counter productive for good business. I plan to buy elsewhere. What a shame!
Really nice and helpful people. Easy to find what you're looking for. We were helped my Adam, nice and friendly.
My husband and I, married 42 years, had no intention of making a decision today on a mattress. However, Shyanna of the Clarksburg WV Ashley store was such a good seller with the sweetest disposition that we bought the highest level Purple mattress and base set today. So thank you Shyanna for sharing your expert knowledge and teaching us about the importance of a good night’s sleep. Good job! We are looking forward to getting it!
Ask for Shyanna! She gave me a ton of money off of the sticker price and made the process of buying my living room suit seemless!
Adam was very helpful.
Super fast. Super easy. Adam handled things with professionalism. Definitely will be back in the future.
Adam Green was very helpful and patient with us while we shopped for a new couch 🛋️
Adam was great!!! He was very helpful with any question we had. In our future purchases I hope he us there to continue handling our purchases
Very good service, done what he had to, to get us what we needed and wanted. Thanks Adam.
Great in-store service. Very friendly staff.
Adam was very helpful and patient with us as we debated between several pieces of furniture! He also got us great deals!
Adam was extremely intelligent, courteous, and helped me find exactly what I was looking for. An efficient and pleasant sales experience. I will be returning for sure!
Excellent service Josh was terrific!
Shasta was excellent and helped us in choosing the perfect couch!
We had an excellent experience with Ashley Furniture in clarksburg. Our salesman was Adam. We bought a couch from the sales floor and they cleaned and wrapped it really well for us. Everything went very smoothly.
We loved working with Shyanna!!! She is very knowledgeable and helpful.
Adam was a nice guy. He helped us to get what we needed in our budget.
Adam was fantastic. Answered all my questions and was great to talk to. Had a great experience with him and would definitely recommend working with him. Thanks, Adam.
Shyanna was absolutely amazing!! I would absolutely come back and buy from her again! Very professional! That’s why we ended up coming back and purchasing from her!
Adam did a great job, again.
Outstanding customer service by all at Ashley Furniture today. I 100% recommend this location to anyone. Our wonderful experience was because of Josh Nicewarner. He went above and beyond to make sure we were happy with our purchases. He even took the time to move an accent chair from one part of the store to another, just so we could see what everything looked like together. My husband and I ended up buying more than we intended to purchase, and have plans to buy more in the future.
Ask for shyanna
The Ashley Store in Clarksburg on Emily drive, is a great store. And the staff was amazing, very helpful and kinda and very easy to work with. Again thank you all for helping my 84 year old father in finding and choosing the recliner that he was looking for. 😀😀😀
Shasta was very friendly, helpful and informative on everything we asked about. Made our decision on what to purchase easier. The stress level was very low for a change. Will return.
Adam was so kind and helpful! This was a great experience!
Wonderful business!! Highly recommend!!
The place was way better than I expected. The guy Adam was amazing, didn’t pressure me into anything, let me flow freely throughout the store and took care of all questions and concerns.
Adam is excellent!!!!
Adam was great! He was very friendly, knowledgeable, and helpful.
Great service, friendly.
Shyanna was our salesperson and she made our experience the best ever. Very knowledgeable, caring and first class. Mr. Josh was awesome too!! They treated us like family from the begin. Thank you very much!!! Aloha
Ask for Shyanna! She is sweet, attentive, helpful, and honest. She took her time helping us pick out a new mattress, worked some financing magic, and was overall just wonderful.
Adam was a huge help picking out a couch that fit all my needs and fit in the space perfectly!
Friendly and helpful staff, great deals.
Great service
Awesome service and sales experience
Adam was so helpful and super nice I would recommend him to anyone.
Nice looking furniture, gave a nice discount - Adam was excellent to work with! Thanks Adam!
Adam was friendly and approachable.
Shyanna was unbelievably professional and helpful. Such great experiences here always. Thank you!!
Shyanna was very knowledgeable and helpful. Herself and the management staff took care of our needs and got us a great deal. Thank you
Came here to get a couch. Shasta Lowe was wonderful. She helped my husband and I get the couch we wanted. Very friendly and highly recommended!
We had worked with Shasta. She was extremely helpful and got us in and out in a timely manner. We will return and ask for her!
Walked knowing what we wanted from on line. Price quoted ordered and now waiting on delivery. Know what you want before you go in. It easier.
Awesome job
Happy to say we had the best experience withe sales person from Ashley, he took good care of us , gave us all the options before we bought our new livingroom set , very pleaaed.
Shyanna Sheets did an excellent job with helping find exactly what I was looking for and very quick.👍🏼
Adam was very informative and was able to steer us to the exact love seat we were looking for.
Steven was very helpful and great to work with!
Steve was awesome!
Shyanna was very helpful. She did not pressure us into making a decision in our purchase and that had a bearing in us going back and purchasing after looking at all our options.
Great working with Steve. Great service. Very informative and patient.
10/10 customer service. SHASTA was very helpful, and I recommend everyone to go see her!!! did everything she could to help me save $$ and was all around amazing!!!
I came in 30 minutes before the store closed with the intent of hopefully purchasing a new mattress. It was so late that I was just going to try out a few and get an idea of what I like so I could come back at a later date. Steve showed me the mattresses and took time to explain things to me like the advantages of certain materials, how the adjustable frames work, etc. He told me about financing options and never once did he try to rush me out of the store. He waited patiently for me to choose a bed and took care of financing, always calculating payments and total pricing every time I tried out a mattress that I thought I would be interested in. Before I knew it, it was 30 minutes after closing by the time I decided on every single thing I wanted. He checked stock on the things I wanted and was able to schedule for delivery to be 2 days later! I cannot wait to get my new bed! Thank you, Steve! You were great and I really appreciate that you stayed after closing to help me out.
Great service by Steve!
My husband and I went in to Ashley because we had a problem with a mattress we had bought 3 years ago. Adam was very helpful with that and with getting someone out to our house to inspect the problem. We were approved to get a new mattress which was great! While we were there we decided to look at bar stools. Adam showed us what they had and we picked the ones we wanted. After we got home we changed our mind and decided to go with another style so we called Adam and he said it was no problem so he changed the order. Well, they were cloth and with a small grand son I decided it might not work out so again we called Adam. He was more than happy to change the order once again for us! I would highly recommend if you are shopping for furniture go to Ashley furniture and asked for Adam! He's a great salesman and will try to answer all your questions or call someone to get an answer for you. Thanks so much Adam for you help!
Adam helped us select just the piece of furniture we needed! He wasn't pushy, just very helpful.
Came in this afternoon looking to find furniture for my new house. Was a little scared of pricing at first, but talked with Adam and he really helped us out! We got a new couch and two chairs, and I tell you what it was a great deal! Adam did a stupendous job listening to what we needed and put us in the right furniture for are price range and style!!!
Was helped out tremendously by Steve. Was looking for a TV stand, and he helped us find exactly what we were looking for at a great price! Also went above and beyond on showing us other matching pieces in the set. Fantastic service.
Our sales associate Adam was great!
Adam was super friendly, even staying past hours to wait on us to choose what we liked and wanted for our furniture upgrades. He periodically checked in with us but never felt pressuring which was a big relief. We highly recommend!
Quick and easy transactions.
Adam has always been a great help any time we’re in. He’s who we look for whenever we need a piece of furniture
lots of nice options. most prices are reasonable. i really like the items they have here though.
Steve and Josh both provided the information that I needed on the various mattresses that Ashley sold. They also provided great customer service and were friendly!! Thanks for your help.
Adam was very personable and easy to work with.
Awesome experience. Great customer services. Would highly recommend
Walked in for one thing and left with an order for much more. Shyanna was very friendly and helpful, not pushy, dealt with my tons of questions and changes. Excited for my furniture to arrive!
Shyanna assisted me, I asked for space and she gave it... although before I left I had some questions... she and her team answered them... though I didn't buy anything that day due to I was looking for more vibrant colors and compacted furniture for a small space and also a mattress in a box to take home they gave me information and explained where I can get what I was searching for in another one of their sister company... I recommend you give them a once over maybe you just might find what you a looking for.
We had the best experience tonight at Ashley. We were greeted immediately when we walked in by a sales associate Shyanna. She was very helpful and was amazing with our toddler that can be in to everything at times. The manager Josh was great & got us a great deal! She was very informative and knew her product. I highly recommend Ashley furniture in Clarksburg WV. Go see Shyanna and Josh! They treat people so nice. 😊
Very friendly and helpful service. Thank you Shyanna And Steve.
Steve was awesome. He helped us pick out the perfect couch to fill the living room of our new home. If you need furniture, go see Steve!
Shyanna was so helpful! She made the trip to the store a quick and easy experience! Can’t wait to get my new dining set!
Excellent experience with this store, our sales associate (Shyanna), and the manager. They were very helpful with recommendations, checking availability, and making arrangements for our selections and delivery.
Adam at Bridgeport wv store was our salesman. He was very knowledgeable about the recliners and helped us throughout.
Do not and I repeat do not buy furniture here!!! I ordered a bed and was told it would be here in 2-3 months. It ended up being approximately 6 months. Every other week it was a different excuse. When I finally had enough and told them I was going to ask for my money beck and cancel the order, magically they admitted that part of the bed was in the warehouse and the remaining pieces would be there with in a couple of days (which they were). Never ever again. Worst experience ever.
Salesman was very kind and helpful
Shyanna is fantastic. Ive had experiences here that weren’t the best and their sister store Star has some of the rudest sales people I’ve ever spoken to. Having a sales person like Shyanna was awesome and would definitely make me want to come back.
Had a great experience at this location. Adam helped us pick out our dream mattress within minutes. I didn’t think it would be in our price range and he made it work! Definitely when you go ask for Adam! He was great!
Awesome experience! Thank you!!
Faith was amazing! She is super knowledgeable and very patient and helpful. She listened to our needs and worked to get us what we wanted.
Johnny Spino great service
Shyanna was such a great help with finding a new desk today and taking the time to help! Thank you so much. We can’t wait to put it in our house!🤍
Shyanna was very nice and great to work with.
Shyanna was great!!
Shyanna was awesome. She made the process easy and quick.
Steve was very helpful and informative, ask for him!
Steve was very friendly and helped us pick out the right mattress for our needs.
Great experience. Ask for Adam he was awesome!
Adam was very helpful in helping find the right furniture for us in the store. He was very responsive to all our questions and very professional! However I did change my mind on a different set of Furniture after looking online. I called the next day and asked if I could get the furniture I found online and the manager called John (I hope I got the name right) was very kind and understanding and told me we could switch to the other furniture that he was there to make us happy ! I would highly recommend Ashley Furniture in Bridgeport Wv to all my friends and family!
The store was very clean. Adam was super friendly and helpful with finding the couch I found online. Very pleased!
Shyanna was fantastic with us. Definitely ask for her!!!
I ordered a mattress from Ashley's furniture in Clarksburg WV sales representative Shyanna she made my order transaction go smoothly she was not pushy she will be my go to sales rep. In the near future. Thank you.
Sam Tucker was very helpful! Would recommend him to anyone
We had a great experience with Adam at Ashley Furniture. He was patient, kind, and super helpful. We found the right bed, mattress, and box spring for my mom. I am so thankful for his kind demeanor and would recommend him to anyone!
Great customer service!
Steve my sales associate was awesome and very helpful. Ask for him. Josh the manager was also very helpful.
She was very helpful and was extremely nice and friendly and she was not pushy at all.
Steve was wonderful to work with. He was knowledgeable and very helpful.
Steve was patient with us for over a year until we finally pulled the trigger on a new mattress. He waited it out and still wasn’t too pushy with the sale. The in-home delivery was quick and very easy. Elijah may have a good name out there, but Steve’s on the come up!
Cheyanna was so friendly and the whole team made it easy and enjoyable! Highly recommend this store and team!
If you are looking for great furniture and someone who goes out of their way to help you find what you’re looking for visit Adam at Ashley Furniture. He’s goes above and beyond to help you.
Amazing customer service experience 👏
Steve is a very good salesman. Very helpful.
Superb customer service. Ask for Josh or Steve. Very helpful and friendly!
The sale Associate young man Steve was very helpful and very nice and very patient with us as my grandson picked him slef a new couch 🛋️ out today was very pleased with the service
Request Steve Fuir he took the time to sit down with us, and help find the perfect furniture. Excellent experience.
If you like options Ashley's of Clarksburg is the place to go! They have a great selection of furniture for almost every room of the home ! Adam was polite, welcoming, helpful, and very informative. He made our experience selecting the right living room set very nice and the process went smoothly!
Absolutely recommend! Went in after a horrible experience with Star Furniture and was greeted at the door by Adam. Told him exactly what I was looking for, and he walked me around to show me all my options. I ordered exactly what I wanted, paid cash, and left a tip! Being nice goes a long way, especially when you are working on commission. Thank you Adam!
Ask for Adam great customer service!!!! I’ll definitely be back 😃
I was looking for a new mattress and box spring and when I entered the store no one greeted me. I did a long walk through of the store and still no one greeted me. Then I laid on a couple of beds and still no sales person. Then I took the long way back toward front door and passed 3 sales persons chatting and giggling and still sitting in their chairs with cell phones in hand. It was at this time one of them finally asked me if I needed any assistance. Seriously? Needless to say, I drove to Jack’s Furniture and dropped cold hard cash on a new bed. The customer service at Jack’s Furniture was beyond excellent! Don’t waste your time at Ashley Furniture.
Wonderful experience thanks to Nicole Barker and all her time, patience and hard work. She was determined to find me what I was looking for and found the perfect dining set, barstools and cabinet. She even took time on her own to look and messaged me with items. Highly recommend you to shop here ask for her! All other employees were kind and helpful too! Thanks again Nicole!
Was very kind and professional.
Awesome service !!! Very accommodating and professional … make sure to ask for Steve Fuir!
Adam was extremely helpful in getting us what we needed. I will be going back in the future for additional furniture.
Steven was a helpful and very straightforward salesman - no trickery or gimmicks - the way a salesperson should be.
Very nice and helpful staff like the furniture we choose
Great experience with Adam he does an awesome job giving you time to decide with no pressure to buy. Very knowledgeable and experienced.
Adam had great customer service and took the time to work with me and my individual needs.
We purchased an entertainment center and a dining room set in July of 2021. It was supposed to be delivered by October. October came and went and no call or delivery. We called the store and spoke to our salesman, he said it had to be pushed back. Our entertainment center was delivered in late November.. with a shelf that was cracked on delivery. Still no word on our dining room set. We had to call and ask because no one was calling us to keep us updated. The date kept getting pushed back. I called and threatened to cancel our order... I was assured it would be delivered within a few weeks. The chairs came in first and we were waiting on the table. I gave them a specific date and said if it wasn't all there by February 22, to cancel it. The entire set was delivered February 21st. Today is the 28th and I just discovered a gigantic Crack in the edge of the table. I called and now we have to have a service call for someone to come look at it. This has been a terrible experience. The only helpful person in this has been Josh, who I believe is a manager and not our original salesman who was less than helpful.
Adam was great! Any questions we had he answered right away he made sure our experience at Ashley was a great one we will definitely be back in the future. Thank you Adam !
Josh and Steve are two great guys to deal with at Ashley Furniture, thank you for your knowledge and patience and making our nights more enjoyable with our new Purple Hybrid Premier 3 mattress.
Walked in never pressured salesman Adam was very helpful. Showed use several designs on the floor. If ever needing furniture check them out and ask for ADAM.
Steve is great! Super friendly and helpful.
Adam, Josh and Leslie we amazing to work with!
Steve the salesman and Josh the manager was the best I have worked with by far. I would recommend them to anyone.
Fast service. Very knowledgeable. Super friendly. Ask for Adam.
Steve Fuir help was extraordinary couldn't ask for any body better.
Steve was great! Go see him at the Emily drive store.
Very kind and helpful the entire time
This was a great experience! We went in for a mattress not knowing where to begin. Our salesman, Adam, was friendly, very knowledgeable and easily answered all our questions. We are 100% happy with our experience at Ashley Furnature. If you go, be sure to ask for Adam!
Come see Steve!! Great customer service!!
Great service! Ask for Adam.
So excited to get our new mattress! Adam helped us choice the perfect mattress for our needs. He was very patient as we tried out many. If you are in the market for a new mattress, ask for Adam!
We went in and were blown away by the service we received. Our sales person Faith was the best! Very professional and super knowledgeable. She was kind and just excellent! Great selection and price!
Adam was very helpful and informative. They did not have what I was looking for in-store but it was on-line and he was able to get it order for me with no issues.
Pleasant atmosphere. Excellent service. Faith took excellent care of us during our furniture purchase! We are very happy Today!
Love this store! Great staff. Josh went over and above providing outstanding customer service.
Steve was really helpful in helping me selecting a new mattress
Steve Fuir was Absolutely amazing sales person very informative about the product and everything else thank you very much
Adam was very helpful and worked with us to find the right sectional we were looking for. He is an asset to your company and we will definitely purchase from here again.
Steve helped me find the perfect bed! Very helpful and great customer service!
A pleasure doing business, professional, competent associate.
Super helpful, wasn’t breathing down our backs but also checked in frequently to make sure we were doing okay.
Adam at Ashley’s Furniture was so helpful, energetic, and kind.
Adam was super helpful, got a nice couch for a good price, and looking forward to it coming in.
Great service and just an all around awesome experience. Faith Zakariasen was who helped with everything and was absolutely pleasant to work with!
Adam at the Store in Clarksburg was amazing and I would definitely recommend working with him. He was very helpful and awesome.
Went to look around, not expecting to buy anything today. My mom and I were greeted by Steve, who was welcoming and friendly. He wasn’t pushy and gave us space to roam the the store. I saw an entertainment center I loved and he was able to give me a fantastic deal on it, even went above and beyond to take measurements for what tv sizes could fit. The whole process was easy, quick, and he was knowledgeable. Great experience overall, highly recommend you ask for Steve when looking to meet your home furniture needs!
See Steven for a great deal!
Ask for shyanna she is awesome!!!!!!
Faith is amazing. Very knowledgeable easy to work with. Loved the fact that we did not feel like we were being followed all over the place like most furniture stores.
Adam was great and found us exactly what we wanted. He was very informative, knowledgeable, and polite.
Could not have been any better. Everything was well explained. Thank you!
Adam helped us select our new sectional, and he was just the best. Friendly, honest and patient as we took a week to make a decision. Highly recommend the Clarksburg location. Be sure to ask for Adam for a great experience! Thank you!
Very friendly staff and excellent service!!!
Faith was fantastic to work with and extremely helpful. There were no pressure tactics and we were given the space and time to think about our decision. We loved the options we had to choose from as well and cannot wait to get our new living room set!
Faith was welcoming when we walked in and helpful to find exactly what we were looking for. Look forward to receiving our new furniture!!
We stopped by and was shown around by Adam. He showed us several options and was very flexible with our options both financially and with our small living room. Financing was easy and fast even without excellent credit. Would definitely recommend this location and Adam.
Faith was fantastic! She showed me furniture based on my style and knew right away what I liked. I picked out a bedroom piece and got my order setup for within the next 6 months!
We were looking for multiple pieces of furniture and decided to try Ashley Furniture in Clarksburg. Our salesperson, Steve, was so kind and helpful! We were looking for very specific pieces to fit the size and configuration of our spaces. He gave us time to work through the various options, while checking back with us along the way. He is very knowledgeable about the inventory and delivery times and helped us find what we needed, when we needed it. We would highly recommend Ashley Furniture in Clarksburg and would happily work with Steve for our future furniture needs!
My first shopping experience at Ashley was a great one! A great store with high quality furniture and great sales associate. His name was Adam and he is great! No pressure, he allowed me plenty of time to look around, then asked if I had found what I was looking for, then finished the sale, explained everything , was both kind and professional as well as knowledgeable. I will ask for him when I'm ready for my next purchase.
Steve was friendly and very helpful in finding what I needed.
Great customer service!
We recently needed to make some furniture purchases and were really pleased with Ashley Furniture. Adam was very helpful without being pushy. The environment (even including the music that was playing!) was awesome. Even the restroom was nice lol. All in all, it was a great experience and that’s where I’ll go the next time I need furniture. Highly recommend Ashley Furniture!
Faith was extremely nice and super helpful. This is my second time buying furniture here and both times have been a pleasant experience.
Faith was great!
I had a WONDERFUL experience ordering my bedroom suit, via phone, with Josh! I had been trying to order on the Ashley Furniture website and had a lot of trouble with it taking my payment. He was extremely helpful, took all my info, and called me back in a very timely manner. He was clear and concise with what I was ordering and with any details I needed. I really appreciate his help. I would definitely recommend to a friend.
Ashley Furniture experience was excellent! The entire staff was friendly & welcoming.. Our salesman (Josh) gave us the best experience we've had in years! Josh spent hours with us. He was patient, kind & very informative. We are seniors & were very impressed with the quality of service we received from Josh. Both my husband & I have bought & looked for furniture for over 50 years. By far our experience with Josh was above & beyond what we've experienced in all our years buying furniture . Josh is an asset to Ashley Furniture, or any place in any place of employment. No pressure was put on us by Josh, but, answered questions even before we were about to ask him. Very well versed on a customers needs. We will be back before Christmas, & will absolutely make sure Josh is our customer service representative. We'll also want to recommend Josh @Ashley Furniture, knowing our family & friends will be well served. Thank you. Deborah & Robert Kozusnik 310 Rosemont Ave Clarksburg, West Virginia 26301
Adam greeted us upon entering the store. He was able to show us the items we were there inquiring about ( one online) and answered all of our questions. He was friendly and very personable. When we get ready to purchase any other furniture we will ask for Adam.
Thanks to Josh for his patience and expertise!
Josh was great help. Found what I wanted at a good price and quick checkout!
Adam did a fantastic job of helping me find just the right furniture to fit my style and my needs! He was energetic, friendly, and knowledgeable while educating me on available options and prices. I will definitely be purchasing more furniture through Adam. Thank you, Adam! Fantastic job!
Worked with Josh throughout our buying process and he was great! We actually ordered the wrong size couch at first, and didn’t realize it until late. Josh was able to work us out a great deal, with an entirely new option. Overall it was a great purchasing experience.
We just recently purchased a temperpedic mattress,love seat and sofa. The salesman and manager was extremely nice and was great to deal with! We also notice Christian music playing in the store! That was really nice!
I was struggling to find furniture post covid. Josh and Faith at the Clarksburg, WV store made this experience quick and painless! We got the furniture we wanted for an outstanding price! Go see Josh or Faith for your furniture needs!!!
I love this place. Just have to wait to long to get your stuff. Wonderful service.
Steve Fuir did an excellent job helping me. I would recommend him to anyone searching for new Furniture. Thanks Steve.
I went to pick out a lift chair for my ailing father in law. He is very particular about many measurements on the chair but is unable to get out of the house because he is too weak. Josh was our sales associate and he was so kind, patient, and helpful. He sat in different chairs in different positions so I could take pictures at each stage. I then took the pictures to show my father in law and he had me call in to ask Josh more questions about measurements for the chair. Josh went above and beyond for my family. He understood the needs of us. I’m so thankful he is the one that helped me/us. I will highly recommend Josh and your store to anyone that needs furniture. Many thanks again Josh!!!
Josh Nicewarner was very helpful and took a lot of time to help us find just what we were looking for. Highly recommend!
Steve did his best to find the chair we wanted at the best price. Very pleased with his service.
We are so happy we chose Ashley Furniture to purchase our new livingroom suit from. Our salesman, Josh, was so friendly and helpful. He listened to what we needed and helped us find the perfect set. He wasn't pushy and gave us time to look on our own but, was right there as soon as we needed him. He gave us a great sales price. We will definitely return for any future furniture purchases.
Adam was very knowledgeable
Adam was very helpful with our shopping experience today. Very honest.
Adam was a great salesman and helped us decide on the right bed for our little one.
Excellent customer service, Steve was very knowledgeable and helpful with our purchase.
Adam was very helpful in helping us find what we needed. He was very polite and professional. We look forward to working with him again.
Great service by sales staff.
Adam is always very helpful. I actually request him each time I'm wanting to make a purchase.
Adam was my sales person & he made everything run smoothly! I’d recommend him!
Josh was very polite and very helpful while helping us buy a dining room set. Will definitely shop here again.
Faith was friendly, helpful, and made sure we got exactly what we wanted.
Good selection, managed to find a sofa and loveseat that was in stock. Wonderful sales staff, knowledgeable, informed and attentive without being overbearing. Josh did a great job helping finding something in stock, as I needed it right away.
Josh was a wonderful salesman and model for my search for the perfect Father’s Day gift, a recliner.
Bought the most beautiful black coffee table ever, wonderful service with Josh at Bridgeport WV store. Thanks so much, can't wait until it arrives, I'm going to call it my black knights table. Drema Horner.
Josh was so helpful and informative that I returned on a different day and asked for him. This is my first Ashley purchase but hopefully not my last.
Had a good experience staff is friendly and helped me with my needs
My husband and I have a outstanding experience here all of are questions Josh was right there as soon as we walked in with a welcoming us…Definitely would recommend anyone coming here!!!!!
Very nice staff, low inventory though
Our sales associate name was Josh he was very knowledgeable ,friendly and answer all of our questions we had about their product at Ashley we are very happy with the final outcome of the sale and look forward to dealing with them in the future thank you very much sincerely Mark Carter. They where both very good to us, Jonie was who we really dealt with, She was very patient and took time to show us every bed we asked about? We can't thank her enough! We love Ashley Furniture Store 😍
Josh was very professional and courteous. Explained everything in detail, will definitely purchase again.
Adam was super helpful and went above and beyond to help me find the right chair over the phone. He even had a coworker model a few chairs for me. Thanks for all your help Adam!
Our salesman, Adam, was prompt, helpful, attentive, and knowledgeable. He was patient while we walked the store to make our decisions and was helpful in determining payment options. He helped to get us the best deal and the best quality furniture!
Steve was a fantastic sales representative. THANKS AGAIN STEVE
Steve was awesome and very detailed..definitely ask for him when you come in.
Very professional & friendly. I spoke to Josh, and he was very knowledgeable and helpful in meeting my needs and ordering my sectional couch.
Josh was very personable and helpful! Great customer service !
Robert was very helpful, personable and accommodating when I purchased my living room set. Great experience!!
Very good experience, thanks Faith!
Great experience. Elijah was a great help. Answered all our questions and helped get the right items to match our home
Elijah, the store Manager, helped me select my furniture, was patient with my constant indecision, and moved stuff around for me so I could see how it would look and fit in my home! What a pleasant, professional, and "no pressure" experience! I was provided financing options, thoroughly explained warranties, delivery, and even met Robert that will see this through for me and be my point of contact with any future questions or concerns! Exceptional Service!
Josh Nicewarner and Management are top notch. They go above and beyond to ensure their customers are completely satisfied with their purchase. Shout-out to the warehouse crew as well!! You all are greatly appreciated! Thankful there are still people out there who actually care!
Adam was very attentive and helpful. It was a pleasure working with him Thank you!
Josh did a wonderful job! He was very knowledgeable and helped us find the perfect furniture for our home!
Josh was very helpful and informative
Great shopping experience! Found exactly what we wanted to purchase today! Steve was very informative and thorough in helping us pick our next bed purchase that is perfect for us! We will be doing all of our future furniture purchases here!
We were treated very good and helped to find what we wanted and got a discount which I liked the most.
My husband and I recently visited your store in Clarksburg, WV to buy a mattress. Josh was our salesman. He was very helpful and patient with us what time we found the one that suited us best. We would definitely go back.
Very friendly and helpful! Thank you!
Josh was very helpful the lay out is also clean. Everyone there is really nice and helpful anytime i would need new funtire i will come back
Adam was so attentive, knowledgeable, and just delightful to work with!
Very informative and extremely helpful. No pressure sales which allowed us to truly take our time and select what was right for us.
Ran in to find another piece for my bedroom and Josh went above and beyond to find exactly what I was looking for! Great service!
Joush was very informative and helpful
Josh was an exceptional salesperson. He worked with us to find the piece of furniture that best filled our needs. His product knowledge was excellent.
Everyone was so helpful and friendly. Giving a special shout out to Faith Zak... thank you so much for being so helpful!!
I highly recommend Adam as your salesperson! He was friendly, helpful, and not pushy at all. Made me feel like I made the right choice using Ashley’s to purchase a new bedroom suite.
Great customer service! Adam was great to work with!! Highly recommend ..
Steve was very helpful and listened to what we were looking for and delivered. No high pressure sales pitch. Very polite. I recommend him to everyone.
I came in about an hour before close to look around to furnish my new place. Josh was awesome and showed us around, explaining the availability of which pieces I liked. I picked out what I wanted, and the employees immediately started wrapping and loading up my items. The whole team at Ashley was super helpful and friendly even though I went in right before closing. I'll go back for anything else I may need in the future!
Today I was looking for a new recliner. Stopped at Ashley Furniture in Clarksburg. We were immediately approached by a nice salesman, Steve. He was very informative & helpful. Instead of purchasing a recliner, I purchased TWO recliners. It was a good experience & will shop there again in the future. Thank you, Steve!
My salesman Josh was very helpful and professional he took the time to show me different options I could have and was very helpful my experience at Ashley was a good one I'm sure I will be returning to the store for any additional furniture needs I may have
We had been to 3 other furniture stores before coming to Ashley Furniture. None of them seemed to really want to make a sale. As soon as we got to Ashley Furniture in Bridgeport...Steve greeted us. I told him exactly what we were looking for. He immediately showed us the selection. When we found a living room set that we liked, he showed us all the features and immediately started working the numbers with us...Managers discount..discount for cash sale...in other words, gave us an offer we couldn't refuse. We are very satisfied with the service we received. Highly recommend this place and the salesman.
Josh was very kind with us. He answered all our questions in a professional manner. He was very helpful in helping us make the purchase of exactly what we wanted!
Come see Steve!
Great customer service
Josh at Ashley Furniture helped me find the perfect sectional for my home 🏡
Great price and great service. Thank you Steve.
Awesome experience!!! Adam is the best. Thanks for everything!
Purchased a living room set as well as a bedroom set today and couldn’t be happier with our experience at our local store in Clarksburg WV. This is our third time purchasing from this location and came back today because of our previous experience. Our salesperson Adam was friendly and able to give us the information we needed quickly. We will definitely consider Ashley for future furniture purposes because of the level of service we have received.
Josh was super helpful and informative about all the ordering, financing, and delivery options. If you're looking for a new suite or piece for your home, best place to go. Ask for Josh!
Great working with the sales team on the floor today. 👏🏻 thank you Josh for helping us out with the incredible deal and knowledge of the product.
Convenient location. Got my coffee table at a good price. Josh helped me get everything set on it and was very helpful during the whole process.
Josh was fantastic to work with. Extremely knowledgeable and easy going.
Josh at the Clarksburg store is a great guy. I highly recommend him!
Very friendly service. Many options of financing. Star furniture lost a purchase over no offers on other ways to make a purchase. So I recommend Ashley Home store. Only thing that I would change is the wait time on the order but that over pandemic reasons. Quality seems to be very well. Excited to receive purchase and hopefully things come in mint condition. I highly recommend!
Steve was very helpful and went out of his way to show us all of our options and explain the financing process. Would definitely recommend the store and Steve as an associate in particular.
Great salesman very knowledgeable about the items we looked at Highly recommend Thanks Josh
We have bought furniture several times here. We always have a great experience and this time was no different. Adam was an awesome help! We bought 2 new bedroom suites for our daughters. He kept up with quoting all the prices in different sizes and suites. He also gave us a great deal that we couldn't pass up! Definitely will use him again!
Adam was knowledgeable and very. Polite yes you help me find what I wanted and help me choose which one I was going to get really a nice guy
Adam was very helpful in trying to found my new bedroom set. He has a very nice and joking personality. He has a very outgoing personality.
Steven makes it happen!
We bought a 3 pc living room suite today!! Long overdue! Adam & the Manager, Isaiah were fabulous to work with!! Super nice people. They spent all of the time in the world with us today, didn't treat us as if we were a burden, nor like they were in a hurry, etc. All of our questions were answered, even my crazy ones. I know that we will love our brown, leather, loaded with accessories furniture. Thanks again.
We spoke to Adam and he was amazing! Was there when we needed help but wasn’t overly pushy like some places. He even found a tv stand just like the one we wanted from another store. Super happy with this place!
Steven was a big help with getting my bed and furniture purchase completed with minimal headache
Great service. Was great working with Elijah again. Very courteous and will look forward to do business with him again.
Adam was very helpful!
Adam was extremely helpful. He took the time to explain important things like where each type of items where found in the store, warranties, and expected delivery time.
My husband and I went in to get new living room furniture and were helped by Adam. He was nice, knowledgeable, and extremely helpful and made it a seamless process. Make sure to ask for him when you go into the store :).
Steve was absolutely amazing!!! Great customer service and sense of humor.
Steve and Elijah were very helpful and professional. They made the process easy. I was thrilled to get my chair so quickly. We will continue to use Ashley Furniture in the future.
I went in to see my original salesman, Robert, but he unfortunately wasn't there today so Josh and Elijah both took great care of me and got what I needed quickly. Josh was on his second day of learning but was doing a fantastic job and wasn't afraid to ask for help to ensure he did everything on the order correctly which I greatly appreciated. Overall, a great experience and will continue shopping at Ashley HomeStore.
Ask for Adam when you go in. He is not pushy but will really help when needed. I give him 10 stars!
Great service! Ask for Adam when you visit !
Great experience Adam got the dresser we wanted and also found one that was in stock! Great experience and I recommend seeing Adam when you go in!
Very good service, straight forward and honest. Got me at a good price.
Elijah was very friendly and very helpful. We purchased a bedroom suite and will definitely come back to purchase again. Very pleased.
Adam was a big help!
Elijah was extremely professional and made our couch shopping experience easy! He answered every question we had and made sure we were getting the best prices. I can’t wait for our new couch to arrive! Thank you, Elijah at Ashley Home Store on Emily Drive!
I ordered 2 items and paid for them in oct. The bed arrived in Dec and noone called to tell me it was at the warehouse. It is now March and still waiting on 2nd item. Not sure if I will ever get it.
In and out real quick! Adam did great!
Adam was a great salesman and very informative. Very kind and easy to deal with . Would highly recommend him as a sales person if your looking for new furniture
Adam was extremely helpful and attentive to our needs. It was a pleasure working with him. Look forward to working with him again.
Ashley Homestore has an awesome selection of sofas. You will find the right sofa for you. Adam was great to work with. He is very knowledgeable about the different styles of sofas. Adam is extremely friendly and patient. When you go, ask for Adam, you won't be disappointed.
I always get great customer service here, and I’m always happy with my purchase.
Matt is the best! Go see him for the best deals!
My husband and I were looking for a mattress and Adam at Ashley furniture took the time to help us find just what we were looking for. If your needing anything, Adam was very knowledgeable and actually took his time with us. Highly recommend!!!
Adam at the Clarksburg, WV location was such a pleasure to work with! He helped me with every detail of my purchase! I highly recommend Ashley Home Store. We got a huge, comfy couch for an unbeatable price!
Are service was fantastic. Adam went above an beyond.
As soon as we walked in we were greeted by a very pleasant worker named Adam. He helped us with everything we needed and we are glad he’s the one that was helping us throughout our experience! He not only helped us while being completely friendly and honest but he made us laugh and have just such an amazing experience. We loved that he had amazing customer service and not only that but he had a genuine attitude! Thanks Adam!
Sales representative was nice and forth coming with information, but they say they are out 7-9weeks well I was just informed that I will not be receiving my furniture for an additional 3 weeks so if you are looking to get furniture in a timely manner (especially when moving into a new home) I would recommend trying else where !!! Disappointed!!!!!!!!
They have a nice selection of furniture. We ordered a bedroom set, which we were told would take 10-12 weeks to come in. The sales staff are helpful and friendly. Slow delivery times are a result of Covid 19, I'm sure.
Chris W helped me today and he was awesome! Helped me pick the perfect recliner for a gift for a family member! Will be recommending him to my friends and family.
My fiance and I were extremely happy with our experience at Ashley's today. From the warm welcoming to the knowledgeable and understanding staff. They listened to what we wanted as well as what we didnt want and made sure we were happy every step of the way to purchasing the perfect loveseat and dining set to fit our tiny apartment. So very pleased with all the Ashley's associates that we met today and I highly recommend this store to everyone. Thank you Ashley's
Great service! Salesman (Chris) was polite & very helpful. Highly recommend and will do business with again!
Never will buy offline from this store again. My fiance and I bought a new bed approximately 2 1/2 months ago and still haven't enjoyed our new purchase. As each part of the bed was shipped separately it took about a month to receive. Once we went to put the bed together realized the entire hardware pack was missing for the rails. After repeated calls to the online department (bc my first visit to the store they said if they ordered the pack from there warehouse I'd be charged for them) no contact was made. I've sent email after email to the customer service also, no response. I gave in and went back to the store (spoke to more professional salesperson) they ordered the pack and said the charge might be dismissed. This took a day shy of three weeks to receive. Though the charge for them was taken off thanks to Mike at the warehouse. We got home put the parts on and realized now we only have ONE metal slat instead of three. Now I have a queen bedframe set up but my mattress still on the floor with nowhere to move in the bedroom. We called Mike again and he is getting the parts yet again ordered. If it wasn't for Mike I don't know where we'd be. This whole process has been a hassle of anxiety and absolute awful service from the online customer service. Mike is very much appreciated and grateful he was the only one willing to help us fix this mess.
We are very happy with our experience with Chris. I can’t wait to use our new couch. We will definitely be back when it’s time for a new master bedroom suite! Updated for 6/6/2020 Google reviews wouldn’t let me create a second review, so I just updated our existing one. We went back for the loveseat to match the rest of our living room. Chris was awesome again! He adheres to CDC guidelines for wearing a face mask. As someone with immunocompromised family members, it is much appreciated that he takes the guidelines seriously.
Beautiful store, lots of options, great Salesman!
The gentleman that helped me was very nice and informative!! I was in and out in no time, i came in on my break and didnt feel rushed or like i was waiting a while. he had my best interest in mind too!!
We had an amazing time shopping.. Robert was so helpful... Love everything I purchased.. Will be back for more..
Your better off to buy offline. They jack up prices in store.
Great service and prices.
Ok
Beth really worked with us and was very friendly!!
Great selection and our sales person Jordan Stonestreet and Manager Matthew Linn made for a wonderful shopping experience. Highly recommend. Happy 19th Birthday Jordan!
Friendly sales person
Chris was very helpful and knowledgeable while we were shopping for new furniture. He was patient and understanding as we took our time deciding on such a big purchase.
Wow!! Chris W. was so helpful! He did not push me into buying a mattress I didn't want or couldn't afford. He was such a great salesman. 10/10 would recommend him! I will go see him for my other furniture in the future!
Denny was very helpful but not pushy. The process was easy and we got a good deal with 30 percent off.
Worked with Chris Williams at your Emily Drive location and it was a great experience all around. Very knowledgeable on the products and everything was explained in detail. Will definitely be back to make more purchases at this location and will deal with Chris Williams every time I shop here. Thanks for your help and making this easy.
Wonderful service Chris was great. Listened to what we wanted and helped find the perfect sectional.
Fast friendly service. Pleasure to do business with.
Great experience with Sales Associate Shyanna. She was professional and personable and easy to work with. She knew the products and was able to show us exactly what we wanted! We will shop here again!
Matthew was great with our family and very accommodating to our wants and needs. He went above and beyond to make sure we got what we really wanted. We greatly appreciate his help & patience.
It's a great place but the sales man at the door kind of just followed us around asking if we Needed help finding anything and I had to say "No We Dont Need Help" With a Stern Voice to get home to back off
Found the bed that I wanted online. Chris ordered the bed, set me up with applicable discounts, and set up delivery. Go in and ask for him! 😊
Great salesman but computer for financing was off line so had to make different arrangements
Great products, very pleased with the service, and Chris was very helpful, he checked up on us quite often, and even helped us decide on the perfect products
Great customer service! And we are excited can't wait to get out new bed and mattress!
Dealt with Chris Williams today at Ashley. He was the best salesman ive dealt with in the furniture business. The entire experience was hassle free. He made me feel at home.
Pleasant experience. Didn't buy but salesman was very patient and helpful. Medicare!
Recently purchased a sofa table from Adam The process was very pleasant and quick. He was very accommodating to the specifics of what I was needing, even measured tables to verify what would fit in the space I purchased for! I would definitely recommend Adam as your salesperson giving the one on one attention for the product and customer service that honestly lacks in many service industry establishments. Look forward to delivery in the upcoming weeks. Bill Raspet Bridgeport, WV
purchased furniture almost 6 weeks ago & still do not have furniture. Have had to call to get updates on order, have not received 1 phone call from sales team to let me know anything. Delivery was supposed to be setup for 4-4-19, so I called to confirm with distribution just to find out I’m not even on the list for delivery. Not happy with sales team or management after date of purchase. Hopefully I receive my furniture soon...
Sales Associate, Chris Williams , was so patient while helping me pick out a dining room set and mattress and box spring.
Excellent selection and very helpful staff. Bethany was awesome in helping us get the sectional we wanted and even helped us wrangle our two and one year olds while we shopped.
MR Linn was our salesman. He was courteous, knowledgeable and very personable. We have purchased furniture at a number of different stores in the past and both my wife and I agree he was one of the best sales person we have dealt with.
Enjoyed working with Denny! He gave us time to make our final decision. Not pressured to feel like we needed to hurry.
This store refused to honor their own price match policy that is posted on their own sight. We went to the Morgantown store where they had no problem honoring their policy. I'll not buy from the Clarksburg store again.
Awesome customer service. Great experience
Very friendly and helpful service!
Wonderful experience! Beth was very helpful and showed us several options. Found just what we were looking for! Excellent furniture and reasonably priced.
Very nice people! But way to long to receive furniture!
Awesome come see Bethany She is awesome to deal with - very knowledgable and has a super super personality. Awesome lady!!!!
Matthew was very helpful and very pleasant to deal with.
Great customer service, great deal. Thanks Beth
The best store and customer service!!!! Bethany at the Clarksburg store is what makes my / our shopping trip worth it!!! She is so helpful and pleasant and willing to spend all the time we need to help us with No pressure. Always a pleasure to shop there.
Very friendly and fast
Looking for a lift chair, sales lady was exceptionally freindly, knowledgeable and helpful with my choice. Ashley store also had a good choice on recliners.
Salesman, Chris, was very polite and upfront with us. Was just looking around and he was very polite by letting us look in our own time and not keeping up with us and watching every move we made. He got us what we wanted at the price we could do. Thanks.
Claudia was awesome! She showed us exactly what we were looking for and didn’t pressure us like most sales people so. I would recommend anyone who needs anything to go in and ask for Claudia!
Was looking for chairs to match our dining room table. Of coarse call Mark our chairs have been discontinued. Found the same dining room set as a Close out and got a big discount. Bought the whole set for less than the chairs would’ve cost. I’m very good company to work with.
Matthew is very knowledgeable on all products. He listened to both myself and my wife about our needs and wants. He made the buying process very easy. Thank you.
I worked with Matt throughout the process. We are the types of buyers who look at things 20 times before buying. We even apologized for taking up so much of his time. He gave us options that fit our list and also showed us options he thought would work. After 3 weeks we finally closed the deal (ultimately buying the first set he showed us)! Matt showed great patience and knowledge while working with us. We couldn’t have asked for a better person to work with.
Chris Williams was extremely knowledgeable as well as friendly..took time to patiently check website for additional kitchen tables. Informed me of discount that could be used by end of day. Purchase was easy..he was very efficient. A great sales representative for Ashley..a good asset to your Company!
Very helpful staff. Go see Matt he walked us through everything and was very helpful!!
Matthew L. was so helpful in our search for the perfect fit for our family’s furniture needs. He was patient and flexible with us throughout the process. We can’t wait to get our order!
Bethany was very friendly and not pushy what so ever, the selection was great and got an amazing New Years deal on what we were looking for.
We came in to get multiple pieces of furniture and we received AMAZING customer service! Matthew Linn helped us out tremendously and we are so thankful. We are so excited to get our new pieces 😁
Claudia was wonderful to work with! She ensured we got exactly what we wanted without being overbearing and answered all our questions quickly and efficiently!
My experience at Ashley Furniture is a memorable one. Claudia helped me greatly and at the end of the visit I was able to find my new loveseat and end table, and was able to take my end table home the same day. I'm excited for my loveseat to be delivered and will remember Ashley Furniture for any future purchases.
Claudia was so helpful. When I went in I really didn't know what style I wanted, gave her a little info and the first item she took me to was perfect. Great service and very appreciative for our business.
stopped in to look around, meet a sweet sales lady named Claudia Phillips ,she answered every question awesome ended up meeting the manager of the store first name Steve didnt get last sorry he was awesome would highly recommend this place to any one thanks for ur help
Amazing experience! Matt was super nice, helpful, and a quick process!! :) He researched to make sure I got exactly what I was looking for!
Salesman Matt was super nice and helpful not too pushy and he was patient and informative also
After checking 3 stores, and many websites, found the right item here, on sale, which sealed the deal. Staff was perfect; helpful, but not hovering.
Prices are a bit high, but the staff is very helpful, plesant and willing to help out. Nice selection, but I wish they had a bit more.
Nice furniture selection and easy to deal with
I had a very good experience with Ashley homestore. My sales lady Brittany was very friendly, and very helpful with me choosing the right kitchen table. She explained everything to us in a very detailed manner and made sure we understood our Options. That’s the only furniture store I’ll be shopping at from now on. Thanks Brittany and Ashley furniture store.
Matthew was great and very helpful
Excellent customer service and store is very customer oriented. Managers were very helpful to close out the sale! Good job Brenda our sales associate!
My fiance and I just purchased our first home and decided to checkout Ashley furniture, this wasnt our first trip to Ashley but we delt with Matt and Steven for the the furniture we had picked out and they went out of their way to make the process easy and quick not to mention the amazing deals they were able to give us. In our experience we were able to purchase more than 10k worth of furniture for the entire house for less than $6500. These guys did a great job and we will definatly go back to make more purchases in the future! If you are looking for a good deal and quality customer service go see matt and Steven at Ashleys!
Claudia was wonderful and very helpful. The staff there are great and I highly recommend this store
Matt was extremely helpful and patient in helping us select the perfect couch and recliner for our living room. He spent as much time with us as we needed to make a decision. He allowed us to bounce ideas off of him and gave much appreciated professional input. We spent a lot less than we would have at other furniture stores for much higher quality. Thanks Matt!
It was quick and wonderful. Claudia was a dream to deal with. Would recommend Ashley store to anyone.
Buyer beware! They delivered the wrong recliners (that we sent back upon attempted delivery) , no bolts for our table that sat on our floor in 5 different pieces for 3 weeks, but went ahead and charged us for the entire purchase. There were many other problems along the way but I don't think they are all worth mentioning, except don't expect any phones calls or updates- you have to cancel your order for anyone to care. I would add that if you don't like your mattress in the 30 days they will charge you a restocking fee of 20% plus a delivery fee to come back and pick it up, even if you're told you have a 30 night sleep guarantee for said mattress... So be very careful selecting a bed.
Claudia was very friendly and helpful with finding me the perfect sofa!
Matthew was both knowledgeable and courteous we enjoyed meeting him and we will definitely return for our next purchase!
My fiancé and I went to Ashley furniture in Clarksburg, WV on Saturday 9/29/18. We weren’t really sure exactly what we wanted but we had a good idea of color schemes and fabric material. Abby came and greeted us and helped us find exactly what we were looking for! She didn’t pressure us to buy, but she gave us just the right amount of guidance to make a good purchase. We ended up buying a couch, love seat, and recliner. We cannot wait for the couch and loveseat to arrive! I highly recommend shopping there with her if you’re looking to purchase furniture in the Clarksburg, WV area.
Everyone is friendly and very helpful. The furniture is top of the line.
We could not have had a better experience at Ashley Furniture or a better sales associate with Claudia Phillips. We bought some beautiful pieces and we will definitely be back at a later time for more and to work with Claudia Phillips once again.
Brenda was terrific and took great care of us!
Claudia, our sales associate, went above and beyond for us. She was kind and very patient. She and her associate stayed way past closing just to help me decide what I was looking for and get the right pieces.
Great sales associate...Claudia Phillips
Steve and Abby were extremely helpful in getting me at a payment I wanted. I will definitely refer friends and family to shop here! I will also be a return customer!
This store has great sales reps. My favorite is Claudia. The others are great too.
I had a wonderful experience, Abby our sales associate walked us all around and let us take our time choosing what we needed!! I also had kids with me, and they were very helpful with them and didn’t mind the kids being kids! Glad we got in on the sale prices on the last day!!
The staff was very friendly and helped me find the perfect fit to what I was looking for.
Claudia was very cheerful and very helpful. It was a fun buying experience. I’m sure my granddaughter, Maria, will love her new bed.
Our salesperson, Claudia Phillips, was great. Very knowledgeable & helped us decide on a configuration for sectional. Very pleased with our purchased .
I was looking for furniture for my whole house. Beds, two living room sets, kitchen tables for my new house. The sales lady was so patient and friendly and very helpful with all my choices and after two hours I finally made my decisions on everything . I would recommend Ashley Furniture to anyone who's looking for furniture. The atmosphere was laid back but also professional.
Very friendly staff, we had a quick and painless experience! Thank you Ashley Furniture
Claudia was great! She was so helpful and knew her products. She was very patient with us. Had a great experience at Ashley and highly recommend them!
Claudia was cheerful, extremely helpful in finding a recliner for my small statue. She showed me options. I appreciate everything she did for me.
Claudia was very helpful and knowledgeable.
Professional service and very easy to work with
Claudia was absolutely phenomenal and helped us out so much. Beyond happy with our experience and can’t wait to receive the couches we ordered!
Great furniture
Judy and I stoped into Ashey's Homestore to maybe get a Sofa and a chair. Right off the bat we meet a very nice young lady.Her name was Claudia. she very helpful and after going through the store we made our choice. We were happy with our beautiful sofa and chair.Thank you so much Claudia Phillips.
Brenda was so helpful and ordering my new living room suit was painless. I called and asked if they carried a certain set I saw in Charleston, she called back very quickly, and they were very generous with their time and efforts. I will buy from them whenever I need something for my home...no doubt!
One of the best experiences! The lady that helped me was beyond helpful, explained every little thing, and answered every question I had. She was very nice and made it very comfortable. I recommend going here and asking for Claudia!! She will be able to help everything go smoothly!
Been to better store.
Bethany was excellent! Made us feel welcome without being obnoxious. She helped us plan, offered advice and pointed out sale items that we might be interested in. Wonderful employee!
Claudia was extremely helpful to us pixkinp out a couch and some box springs.
Friendly service
It is a great store wonderful service but I have to wait to long for shipping
Bethany was super helpful, very friendly and intelligent. She assisted me in choosing my purchases and even went out of her way to carry out and load my car! The store is clean and comfortable, beautifully put together. Excellent experience!
Our relation ship has been one of ups and downs hopefully after today will be all ups and no downs. I was assisted by Britaney and she has been wonderful. After today I hope that really soon I will be able to get my sofa and recliner and things will be really good. Open till now it's been up-and-down because the furniture of wanted in couldn't get and it was just a mess but I think she's taken very good care of being M I'm hoping that I'll be able to receive my furniture without any more problems
Great customer service, friendly and amigable. It’s my second time in this store and will be coming back. We always have an awesome experience.
Beth was very polite and helpful during my shopping experience. She told me of store specials and even helped keep my granddaughter occupied while I looked at furniture. I was very pleased with beths professionalism and knowledge of items I was looking for.
We had a very quick and positive experience. Adam was very attentive to our needs and went out of his way to make it happen. This is the third purchase we have made from this Ashley location and we will probably be making another purchase soon. I would definitely recommend this store to our family and friends.
Nice purchased a recliner
Thank you so much for everything Caleb was fantastic. Went out of his way to help me and was very kind and was more than knowledgeable about all the products. They did everything they could to make things fit my budget and get what I wanted. Steve is a wonderful manager and was also kind and helped in every way he could. Thatnk you again fuys looking forward to my furniture to be delivered😁
Claudia was so helpful and our experience buying a sofa was probably the best experience we’ve had making a large purchase. As soon as we sat on the sofa we knew it was what we wanted; the Darcy collection is SO comfortable and I can’t wait to have that comfy spot in our nursery.
Beth was awesome helping me pick my furniture. I would only buy from her from now on!
I had the best experience at Ashley HomeStore in Clarksburg, WV today. Caleb provided excellent customer service & answered all my questions. He was super friendly and went above & beyond to make sure I found what I was looking for. I love the new bedroom furniture I purchased for my son and can’t wait for it to be delivered! I will definitely be shopping here again in the future.
What a wonderful experience I had! I was visiting my family from out of town and had been looking for lamps. We stopped in to take a look around at Ashley Furniture in Bridgeport and Claudia asked to assist us. What a genuine, pleasant, and lovely person she is. Not only did I find table lamps and a floor lamp at 30% off, but enjoyed my shopping experience so much that I would certainly come back there and shop again. If you happen to shop there, you should ask for Claudia. Not only is she sweet, nice, and a joy to work with, she was not pushy and managed to handle 3 difference customers at once, keeping all 3 happy and making the sales.
Bethany was incredibly helpful and kind. She gave me all the information I needed and helped me with everything I needed. I would recommend.
Great experience, salesman went above and beyond helping us, and did a wonderful job!!!
The staff was absolutely fabulous, they assisted us with everything we needed and gave us incredible discounts, The furniture We looked at was all very nice quality! The associate that took care of us was extremely relatable and down to earth warm and inviting, made you feel like family , she definitely looked out for our best interest. I would absolutely give more then 5 ++++ stars if I could ! And the store smelled wonderful!
Our Salesperson, Angel was extremely helpful. She worked with us even though we (wife) made changes. We went in with Financing already arranged, but it was not sufficient for what we wanted. Angel had us on the phone with two creditors and they stepped up for us. The furniture is beautiful, especially the bedroom set. We decided to get the best we could and now that our furniture has been delivered, it was well worth it. We were updated and notified all throughout the process. The delivery guys were Outstanding. We love our furniture and we love Ashley!
Friendly service, very helpful
Found the best deal on a chaise sofa at Ashley's. The representative who helped me was very nice to work with and the process was so easy. I can't wait for my sofa to come in!
Excellent presentation and knowledge of products. Courteous and willing to find the answers. Steve the manager was great to deal with and I left knowing that if I had a problem it would be taken care. All the things I look forward to in purchasing furniture. Thanks for the great experience and keep up the good work!
Robert was very kind and showed us several pieces of living room furniture. He was patient, kind and not pushy. I like that about salesmen, giving me time to think it over. I conteplated several pieces and he calculated prices and payments several times. I felt relaxed and impressed with his demeanor. Thank you, Robert and Ashley Homestore.
Love this place friendly people and great prices
Beth was absolutely wonderful!!! She was very friendly and patient because I did change my mind a few times 😁 I can't wait to get my new furniture.
Walked in & immediately had Brenda come over to show me several beautiful pieces. They offered great deals! Happy about my future furniture.
Great work well with people and they try hard to get you what you want
Bethany is always helpful and finds us exactly what we need. She worked with us extensively to get us financed and the pricing we needed. We will only buy furniture from Bethany at Ashley!
They are very helpful and the staff is friendly!
Great experience!
Made my choice quick and easy
The store floor personal and the manager were both great. Very accommodating to meet our needs. Thank you for such a positive experience.
It was great. the sales associate was very knowledgeable and helfpul and courteous.
Beth was extremely helpful and she provided us with all the necessary information. Her friendliness sealed the deal. She’s great!!! We love our recliner.
purchased two recliners and couch at 1/2 price quoted by competitor. knowledge friendly sales consulant that was well in her product and exerted no sales pressure to buy
The customer service was amazing. My family and I arrived at the store an hour before closing, and a young lady named Claudia helped us above and beyond after hours, and helped us find the bed set and living room set we've always wanted! She was extremely generous and kind!
We had a great experience at Ashley. We only went in to look and ended up buying a new king size bed. They were very informative about the bed and told us about all the warranties that came with it. We are very pleased with our purchase and can't wait for it to be delivered.
Sales staff was incredibly helpful and friendly without being pushy! Delivery men were very professional!
I walked in with a mission. I was greeted by one of the sweetest people. Her name is Bethany and she listened to what I wanted and helped me find it. She didn't try to pressure me into anything I didn't really want. I loved working with her and look forward to the next time I need to buy something from them.
Our salesperson, Claudia, was very helpful, patient, and friendly. She helped us narrow down our choices until we picked out exactly the furniture that we wanted. Overall, she made the shopping and buying experience very pleasant.
Claudia made shopping enjoyable. She was extremely competent and knowledgeable to work with. And very patient.
My sales associate Claudia Phillips was amazing. She really took care of me, and hooked me up with some amazing prices. Thank you Claudia.
Think this store affiliated with the online store, it's not. We found one piece 3 times what it was online.
I always feel like the sales people are ready to pounce on you. I try to avoid this place
very helpful, friendly environment.
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0% interest for 80 Months^° - In-Store only
On in-store purchases of $4999 or more made with your Ashley Advantage® Synchrony credit card at participating locations from 3/4/2025-3/31/2025. Equal monthly payments required for 80 months. Down payment of 35% is required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
$1 to Start‡^
‡^“$1 to start” is available for applications online and in select stores, does not include taxes, & refers to the rental period from agreement start date to 1st scheduled renewal payment. On 1st renewal date, regular rental rates, taxes & fees will apply. Rate, term and total cost vary by item selected. This is not a promotion for a specific transaction/item nor an offer for a loan, credit, or financing. See lease for payment amounts & rental terms. Offer will not reduce the number of payments, total amount to acquire ownership, or purchase option amount. Customers in California will pay a $0 initial rent payment and a $1 processing fee to start.
Shop without using credit 5
5 Acima offers lease-to-own transactions. “Shop Without Using Credit” means this is not a loan, credit, or financing. Acima obtains information from consumer reporting agencies during a lease application. We consider multiple data points and regularly approve customers with less than perfect credit history. Acima Cash Price may include a markup over invoice price. Acquiring ownership by leasing costs more than the retailer’s cash price. Not available in MN, NJ, WI, or WY. Not all applicants are approved.
