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Ashley Store | Parkersburg, WV 26101
Ashley Store
Store hours
Open today: 10:00 AM - 08:00 PM
About Ashley
The Ashley Store in Parkersburg, WV represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Welcome to Ashley in Parkersburg, WV!
Whether you’re looking to upgrade your living room or your entertainment space, create a cozy retreat, or discover accessories that bring it all together in a fresh and fun way, come visit us at Ashley Parkersburg. Our neighbors in Parkersburg, Wood County, and the greater Parkersburg–Vienna metropolitan area Kanawha County trust our kind and courteous staff to deliver traditional, chic, and cozy furnishings and decor that encourage everyone to settle in for a while.
Shop Quality and Style in Parkersburg
Here at Ashley Parkersburg, we arrange our vast showroom so that customers can absorb how different designs coordinate and picture them in their homes. Our selection of living room furniture includes rustic, farmhouse, and country pieces, plus more contemporary styles such as modern, boho, midcentury modern, and coastal looks.
Set up your entertainment space for year-round delight with our sectionals, with hidden storage, one-touch power controls, and other customizable features. Our Lindyn Collection, for instance, comes in standard and customizable layouts to suit your space and seating needs, with a foundation system that’s more durable than typical spring construction and neutral, plush upholstery that coordinates well.
When warmer weather hits, enjoy your backyard, pool, or patio with our weather-resistant outdoor furniture, including sofas, loveseats, sectionals, dining sets, and accent seating. Fire up the grill and keep the party going with rugs, umbrellas, lighting, and more.
Ready for a restful night’s sleep? Shop our mattresses with the latest in comfort and cooling technology in memory foam, pillow top, and hybrid styles. We carry all the top brands, including Tempur-Pedic, Purple, Beautyrest, Serta, Sealy, Simmons, Stearns & Foster, and our own rigorously tested Ashley Sleep line.
Ashley Parkersburg Gives Back
At Ashley Parkersburg, we’re delighted to give back to our community through social responsibility initiatives such as Ashley’s charitable Hope to Dream program. Our store proudly donates a portion of our mattress sales so deserving children can receive twin beds of their own, complete with pillows and bedding, so they get the sleep they need to lead healthy and productive lives.
How to Find Us and When to Visit
Excited to see what we have in store? Our Ashley Parkersburg showroom is easy to find at 230 Gihon Village, just over a mile from Martin Elementary School and near Pike Street Lanes. Drop by from 10 a.m. to 7 p.m. Monday through Wednesday, from 10 a.m. to 9 p.m. on Thursday, from 10 a.m. to 8 p.m. on Friday and Saturday, or from 1 p.m. to 6 p.m. on Sunday. For more information about our store or other Ashley locations in West Virginia, or to speak with our helpful sales staff, please call us at (304) 893-9590.
What our customers say
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Melissa the sales lady is amazing!!!!!! I always look for her when we go in!!! She sold us a great couch and now a new entertainment system!!! Thank you
Went in looking for a tv stand and was not disappointed! I found exactly what I was looking for and Miranda was a gem to talk to!!
Coach was awesome to work with. Thank you! Can't wait to receive our new sectional and recliner!
Super friendly staff
Our salesman was Scott Grimm. He spent a lot of time with us and gave us excellent service. We have ordered two chairs and are anxiously awaiting their delivery. Thanks, Scott. Nancy Townsend
Miranda was hands down was the best sales experience I've had so far! She's personable and listens to the customer instead of being pushy on making a sale. I found the perfect mattress in a timely manner due to her knowledge and desire to truly help customers.
Rick was amazing! He always gives us great service and is wonderful to work with.
Melissa was the best! She was so helpful and friendly! Such a great experience!!!
Melissa helped me to purchase a desk for my favorite and amazing grandson, my granddaughters alright. She saved Christmas!
Melissa was great!
Thank you, Miranda Bartlett for your help with our purchase today! Thanks for making the process so easy, for your patience with us and no sales pressure. Great experience!
Thanks to Coach we were able to receive and set up our new living room furniture before our baby came. He made his arrival shortly after and we have spent lots of days… and nights hanging out on our comfy couch and rocker recliner. Thank you again Coach!
Thanks to Coach we were able to receive and set up our new living room furniture before our baby came. He made his arrival shortly after and we have spent lots of days… and nights hanging out on our comfy couch and rocker recliner. Thank you again Coach!
Coach did a hell of a job helping me out getting the right couches and bed frame
Scott, was very helpful and polite.
Rick Moore was great to work with!!
Miranda was wonderful to work with! Very patient with three kiddos! Highly recommend!
Miranda Bartlett worked with us to find just the right furniture, and helped us to customize it to fit the room perfectly. She even allowed us to bring our furbaby in to get his approval. We highly recommend her and Ashley Furniture.
Coach was a big help!! Very good service, very friendly staff.
Repeat customers! Coach is amazing to work with.
We are repeat Ashley furniture customers and keep coming back for more! Excellent service today by Coach. Highly recommend him for your furniture needs.
Great experience. Coach is the man
Miranda Bartlett was a great help to me and my mother as we shopped at Ashley Furniture
Scott helped me in the Parkersburg store! Witty and fun to chat with/ plus he had a solid knowledge of the furniture I was choosing from.
Miranda helped us today! She was fabulous! Everyone was super helpful and knowledgeable! Can’t wait to get our new furniture!
We had a great experience working with Scott from the Parkersburg store.
If you go into Ashley furniture to shop, please ask for Coach as your salesman he was friendly, personable, and all in all down to earth will go to him again for anything we need at Ashley furniture
We had such a great experience with the help of Miranda Bartlett! She was so kind and helpful! We will definitely return to her for all of our furniture needs!
I had a great experience! Miranda was so sweet, caring, and helpful! I would recommend Ashley’s to anyone!
Coach did an awesome job, answered all questions we had and got us the perfect bedroom set.
Melissa Daniel was excellent! She helped me find the perfect living room set for my new home! Very courteous, professional & personable!
Wonderfull people to work with the sales people done a great job
My family has been purchasing from Rick at Ashley in Parkersburg for 9 years. He has always done a fantastic job working with us and making sure we get what we want.
Coach is always will to help, we've been come here for 9 years and will be back!
We worked with Coach, Rick Moore, and had a great experience. We told him what we wanted and in minutes he showed us what we bought. Delivery was good and communication was great. Thanks, Coach and Ashley Furniture!
Melissa Daniel was phenomenal!
Melissa was an amazing salesperson, very patient and understanding to our needs . GO SEE MELISSA
Thanks, Scott! You were very helpful with my purchase.
She was amazing to work with and we will definitely be coming back to work with her!
Scott was very good to deal with.
My sales rep was Coach. Very professional and personable. Made my visit easy and provided me with the information I needed to make my purchase. I highly recommend Coach as the sales rep who makes you feel welcome in Ashley Furniture and giving you all the information needed for your purchase and piece of mind.
Scott was super helpful with finding a bed for us! He did everything he could do to help!
Recently bought new living room furniture with the help of Scott Grimm. Slight miscommunication with the delivery people, but was handled efficiently. Overall happy with our experience. Will be back in the future to buy from again.
Miranda Bartlett great job!
Miranda Bartlett was very pleasant & professional .. very helpful answered all our questions
Excellent experience with Jennifer Doyle very knowledgeable. Extremely helpful in finding the perfect couch for my mother and a rocking recliner too. Thank you
Rick aka Coach was very helpful. He was able to get us what we wanted. Thank you.
As a family, we always go to Ashley and we always ask for Rick Moore. He is wonderful to work with and he is honest about the product. Integrity matters and we appreciate him .
Rick was extremely helpful and knowledgeable. He was also very personable.
Coach was great
Good experience and very good service from Miranda Bartlett.
I am thoroughly enjoying my new furniture! Miranda was incredibly helpful and courteous from the moment I entered the store until the delivery of my furniture and beyond. If you are seeking high-quality furniture and a knowledgeable individual to assist you in making the best choices, I highly recommend seeking her out.
Miranda is so sweet and helpful!
Melissa was wonderful to work with and helped us get exactly what we wanted.
Very helpful and friendly salesperson. Delivery was on time and went smoothly. Polite delivery people. Love my new furniture.
Melissa was great and we really appreciated her.
Melissa was great! Super helpful and patient with our decision!
Jennifer waa very helpful, wrnt beyond to help me afford my payment thank u
Coach was very helpful. Emily was top notch.
Rick was very helpful and pleasant to work with!
Rick was very patient with me dragging him around the store with “nope,don’t like that one”. He was knowledgeable about the products was a great help in helping me find what I wanted!
Miranda Bartlett was a joy to work with in selecting a couch!! Found what we wanted at great price!! Thank you Miranda!
We are so pleased with Ashley furniture in Parkersburg WV. The service was great. Jennifer Doyle was so pleasant and helpful. She was not pushy, gave us time to look around, and helped with ideas for us. We recommended this store to everyone and ask for Jennifer. Thank you Jennifer.
Really appreciated Coach's help in finding the perfect bed and mattress.
Coach did an excellent job helping us find a bed and mattress that fit our needs perfectly! Great customer service!
Melissa was very helpful and we appreciate how hard she worked to find us what we needed. Give her $20! :-)
Scott was very helpful when we went to the Ashley store in Parkersburg, WV. We told him what we were looking for and he didn’t try to get us the buy the most expensive one they had. Was really professional the whole time.
Great service form too to bottom. After purchase to the delivery. The delivery guys were also top notch. Set and clean up was amazing. Thanks. Well done.
Love this place! Ask for Melissa!
I had originally gone into the South Parkersburg Ashley store to look for a shelf and maybe a couple of night stands. Miranda pleasantly greeted me immediately & asked if I was looking for anything in particular. She showed me several things I was wanting, and then a beautiful dining room suit came into my view. Miranda told me everything about it, including the warranty, delivery, etc. If you have any furniture needs, I strongly recommend Ashley's, Southside Parkersburg & encourage you to seek out Miranda Bartlett! She's fantastic to work with & absolutely amazing! Thanks Miranda! You're the best! ~Monica
Miranda helped us selecting a couch, loveseat and a great bed. She was very helpful and friendly. Would recommend
Excellent - Excellent service ! Store & Delivery / Setup
Excellent experience.
Melissa was a wonderful person to work with
Miranda was extremely helpful in showing options and furniture sets to purchase for my first apartment that I’ll be moving into.
Miranda was very helpful and went above and beyond to make the purchase easy. Thank you Ashley Furniture…and Miranda!!
Miranda was awesome so helpful!! We will definitely be back
Great service by Rick Moore
I absolutely love these people. Melissa is a great sales person. Everyone there is super friendly and helpful. The floor guy was a huge help with purchase.
Mike or Coach was very knowledgeable on most everything furniture! That was so appreciated!
Excellent service. Made our purchase very easy. Recommend Ashley furniture for sure!!
Miranda was beyond helpful in helping us furnish our home. I couldn’t have asked for someone more knowledgeable and professional. We have come back a few times and she is always available and friendly. Thanks Miranda for a great experience at Ashley Furniture.
Miranda was awesome! She helped us so much. She made things very understandable and made us feel welcome. Excellent communication. Very good!
Miranda was a wonderful help and we are able to get the final pieces for our nursery!
Have been looking for a piece of furniture for a long time. Walked into Ashley furniture and Scott had what I wanted immediately. He was great, answered all my questions and made sure I had what I wanted. Thanks, Scott.
Melissa was very helpful and wonderful sales professional
Melissa did a great job!!
Very pleased with Coach, dealt with him for years, highly recommend!
Coach was very helpful! Can’t wait for my furniture to arrive. Good experience!
Miranda was super helpful and quick to match the price online when I finally decided on the furniture piece I wanted.
I normally do not like shopping in furniture stores bc I feel like I’m at a car lot where the sales people just sit and wait and then hound you but this was different, when I came in Melissa approached me and I told her I was just looking and she immediately said ok glad you came in and I will be over here if you see something you would like for me to answer questions to, I was able to shop without feeling pressure and when I found something I liked she came right over and helped me with my purchases, very nice experience
I really appreciate Rick Moore at Ashley Homestore finding the items I was looking for. He went the extra mile and also found a great deal for me!
Jennifer Doyle was wonderful! She was very polite and efficient. We will definitely be back.
Scott took good care of us and offered top tier customer service. We found a dining table set online and wanted to try and see a display model in person. They didn't have it in store but he took us around to see alternate options without pushing for an upsell. He then helped us get the item we found online even though it looked to be unavailable. I will consider Ashley again for future purchases.
Couch has been awesome, we just did our third purchase with him... highly recommend him..
Rick was helpful and we were done quickly!
Miranda was very knowledgeable, outgoing and we appreciate her help! Stop and see her!
Miranda Bartlett was fabulous to work with and got us a great deal on our new mattresses.
We had a very good experience at Ashley’s and Miranda Bartlett was a lot of help to us and was very knowledgeable. We are all around happy with the experience and loving the furniture.
Miranda in parkersburg helped me out today with a new coffee table!! Thank you!!!!
Very pleased! Miranda helped us and answered all of our questions!
Miranda B. Did a great job. Thanks for all your help
Melissa was amazing today in helping us with the purchase of our king bed frame and bed furniture.
Thanks for the help today Melissa you are doing a great job!
Miranda was excellent help finding our mattress
The Ashley store had a good selection to choose from and Miranda Bartlett was knowledgeable and very helpful in helping me decide which chair to purchase. Thanks
Miranda was a great help
Coach was very nice and professional, spent his time helping us with a bed.
Rick is the best salesman I’ve ever had!! He knew his stuff and he didn’t push and he was more interested in what we could afford. He wasn’t worried about making money for himself. I would highly recommend him to anyone
Coach helped me find what was best for us and went above and beyond what was expected. Best salesman ever would highly recommend Ashley Furniture to anyone!!
Melissa was amazing at accommodating and facilitating my purchase of a dining room table. Absolutely outstanding customer service and would highly recommend!
Melissa was so easy to work with! She answered all of our questions quickly & our furniture will be delivered SOON! We are so excited!
Loved the prices on everything and the sale representative Miranda Bartlett is extremely helpful and friendly
Scott was wonderful to help us through the daunting process of finding the perfect mattress. His knowledge surpasses my expectations and I’ll never shop anywhere else. Give that man a raise!
Wife and I made a furniture purchase today at the Ashley store in Parkersburg, WV. Salesperson Jennifer was very knowledgeable and professional in every way. Thank you Jennifer for the excellent service!
Melissa was super nice and very pleasant to work with! Very knowledgeable and helpful with all our questions! Every one in the store was super friendly. Highly recommend!
Miranda provided us with a warm welcome and worked tirelessly to get us a competitive price on all of our furniture needs. She made a cross country trip from California to West Virginia a lot easier. The movers were phenomenal brought all of it in and took all of the trash with them! Look for Miranda she’s is great
Stopped in today to get a new bed, and Coach got us all taken care of like always!
Rick gave us Great service and answer all our questions.
Miranda was great and worked with me to find the perfect living room set . I highly recommend working with her .
Melissa did a great job! She was patient and we will defiantly be back!
Miranda was super helpful, and we were able to find a bedroom suit for out new home!
Melissa did a great job
Scott was great!
Melissa sold me a great sectional and was super nice through the whole process!!!
We had such a great experience because of Coach! He was so helpful and personable!
Miranda Bartlett
We just moved to the area from CA, and had visited several furniture stores before deciding the Ashley store was “the one” for us. The atmosphere is very inviting, the store is clean, and the employees were kind. We were particularly very fond of Miranda, who was extremely helpful without being pushy to make a sale. We came in with very specific needs in what we were looking for in furniture and Miranda ensured the items she showed us fit our expectations. We will definitely be returning for any future furniture purchases!
Rick was great in assisting me, and made sure we had everything we needed.
Miranda helped me with a purchase of a new couch. She was very helpful.
We recently bought living room furniture from Ashley at the Parkersburg location. From the moment we stepped into the building, we received the best service I think we have ever received! Melissa was absolutely wonderful to work with and helped us pick our living room furniture for our new home build. We would highly recommend Ashley Furniture to all of our family and friends!
We recently bought living room furniture from Ashley at the Parkersburg location. From the moment we stepped into the building, we received the best service I think we have ever received! Melissa was absolutely wonderful to work with and helped us pick our living room furniture for our new home build. We would highly recommend Ashley Furniture to all of our family and friends!
Rick was polite, friendly and professional. Recommend him 100%
Miranda was super helpful finding us just the right mattress and bed frame!
Best Experience ever! Ask for Rick! He will take care of the rest!
Very pleasant enjoy my sales representative 100% Miranda
Melissa was wonderful and made my sales experience easy. She listened and understood exactly what I needed and wanted with no pressure.
When we walked into the store we were greeted by Melissa. She was so helpful while we were making our possible choices. She gave us suggestions without being pushy & gave us time to look by ourselves. She was a perfect example of an excellent salesperson! We have other items we need to buy for our new house & will be back for Melissa’s help! Thank you so much!
Rick Moore, was very helpful and kind. If you’re needing any new furniture go and see Rick!
Rick Moore was awesome to work with. Didn’t pressure me into buying anything, knew his products very well and was just easy to work with!
Miranda was amazing helped us find exactly what we wanted and made us feel very comfortable!
Coach is the MAN give him his 10 bucks
Miranda did a great job assisting us in purchasing an item from store. Very professional. Great customer service.
Melissa is the reason I go to Ashley Furniture & is beyond amazing! 💖✨
Great customer service but not happy for no delivery. Miranda was our contact
Rick Moore was fantastic to work with. He listened with detail on what we were looking for and the space we had for it. After showing us several options to fit our needs, he then gave us the time to make our decision. Great experience. Thanks Rick.
Scott was a great help! Found what I needed quickly!
Miranda was great , she was so helpful and nice to deal with . Give her a raise !
Great experience great people nice furnature.
Awesome time in with Rick Moore!
I had an excellent experience today at Ashley Furniture today getting a new recliner from Rick Moore, it was a great deal and an easy peasy sale, went fast and was a breeze!!
Fantastic experience! Miranda was amazing to work with—highly recommend!
Miranda was a great help, super nice lady, helped us decide on a good couch and loveseat that was within our price range.
Scott at the South Parkersburg store was very kind and helped us find the perfect loveseat.
Awesome service customer service and Ashley- Parkersburg and Miranda was amazing... thank you all
Miranda is an awesome salesperson.
Miranda Bartlett - so helpful!
Melissa was very helpful and insightful! Truly the queen of furniture
Coach -Rick was perfect he helped me find something specific that I needed for my space
Delivery Team is Outstanding!!!!!
Miranda was great and helped us so much. We will be working with her in the future as well!
Rick hooked us up with some great Memorial Day sales for our growing kids. Excellent service. Thanks Coach!
Miranda is amazing, I definitely recommend her!!
Coach was fantastic! Very helpful and kind. Will be back to shop with him again! Thanks Coach!
Miranda was amazing to work with! She took the time to show us multiple options for the items we were looking for and ran the numbers to make sure we stayed in our comfortable budget!
Melissa helped us choose a great couch and walked us thru every step of the process.
Coach took great care of us!
Miranda is so sweet and very helpful! Made shopping for furniture so much more enjoyable! Definitely would recommend her to anyone looking for any type of furniture for their home.
The staff was very friendly and helpful to answer any questions we had. Excellent customer service.
Madeline
Great Sales Staff & Great service after the sale.
Spent time with Scott today who helped my husband and I so much. He was very patient and understanding of our space problem and we found what was needed. Thank you so much Scott!!!
Love my sectional but I under estimated size of room.had to send chair back.delivery team was so patient and supportive.
Melissa was very knowledgable and helpful from start to finish in helping us choose our new furniture.
Melissa Daniel was so helpful when I was in your location yesterday. I was looking at a suit for my house. I look forward to purchasing it soon. I want her to know her kindness was so appreciated and the professionalism she shown. Very informative. Super help. Thanks Again
Melissa was amazing she taken very good care of us
Melissa was amazing!!! She was able to get me taken care of without any issues !! Highly recommend !!!
Scott was excellent. Very knowledgeable about the product we were looking for and not pushy at all. Looking forward to delivery!
Madeline helped me get my new TempurPedic and I love it! Thank you Madeline for all the help.
Worked with Coach!! Amazing service!
Scott was a great help!
Melissa in Parkersburg is absolutely amazing to work with. She is amazing at her job and answered any and all questions we had. We will definitely be back to Ashley Furniture in Parkersburg.
Went to Ashley’s furniture to purchase a couch we worked with Rick, he was so great and very personable. Made the purchase easy and hassle free!
Thanks, Coach!
Rick Moore was very helpful and a great sales rep. A very pleasurable experience
Scott was absolutely awesome & helped us get a great deal on a sofa
Plenty of spots to lay down 😉
Great experience! Thank you Melissa!
Melissa was wonderful. She helped us find what we were looking for and was very knowledgeable. Highly recommend going to see her.
Scott was great! Super helpful & friendly!
Fantastic experience! Scott Grimm was so patient and helpful and kind!
Melissa Daniel's was a pleasure to work with. She is knowledgeable and very pleasant! Looking forward to our new bedroom set!
Miranda, was very knowledgeable and helpful in picking accent furniture also in getting great discounts
Miranda Bartlett
Miranda was great to work with. Very knowledgeable, professional, and kind. I would definitely purchase furniture from her again.
The furniture is beautiful. It took a month for it to be delivered. Still waiting on 2 dining room chairs.
Coach Rick was super helpful finding our bedroom and living room sets. He listened to our needs and we’re happy with our purchase!
Coach sold us a recliner today and was fantastic! 10/10. We are definitely coming back again if we need anymore furniture!
Miranda was Friendly and patient!!!! We will be back.
Melissa had great communication and was wonderful to work with!
Melissa was awesome to work with!
Melissa was amazing and wonderful to work with!!
Rick was amazing to work with and made the transaction easy and quick. He is very personable and a great guy, as well as a veteran so my husband enjoyed getting to talk with him about their service. Would recommend anyone who needs furniture to stop in to Ashley and see Rick
Coach, is excellent in what he does very kind and explains everything very well
Melissa was so helpful!
Melissa was so helpful! What a great experience.
Sales people very helpful Delivery crew was excellent
My wife and I met Jennifer at Ashley’s a week ago. We were looking for a mattress originally. What my wife and I really liked about Jennifer was she is very pleasant and knowledgeable about the products. This evening we decided to get a bedroom suit, couch, chair. The biggest thing we noticed about Ashley’s the minute we walked in the door is the quality. Everything we looked at was very well made and the prices are reasonable. We both can’t wait to see this stuff in our house. We still have more to purchase here in the near future so we look forward to dealing at Ashley’s and Jennifer. Thank you
Scott was fantastic!
Madeline was extremely helpful finding the exact sectional that I wanted
Scott was very helpful, and polite.
Coach, thank you for your expertise and prompt guidance. I’m sure my son and I will love our new couch for many years.
Miranda Bartlett helped my grandparents find their new living room furniture with ease!
Coach helped find our sectional
Melissa was great to work with!
Melissa is very pleasant to work with and a great help.
Beginning to end, everything was flawless. I’ll definitely be back!
Great purchase experience and great delivery experience!! All around wonderful employees from start to finish!!
Coach Rick always takes good care of us. If your in need of good quality furniture highly recommend visiting Ashley Furniture and ask for Rick.
Coach took great care of us! We are excited for our new furniture to be delivered!! Our care in the store was top notch. I am finding out that our delivery is not. Being notified that our furniture is in, and then having to wait two more weeks for delivery is unacceptable. We live in town so it’s not even like it’s coming in from out of town.
Scott was so helpful. we love are new couch.
Scott was great to work with!
Coach was awesome!
Scott was super helpful in our purchase today.
Drive team was excellent. Fine young men.
Rick was the best salesman I’ve ever dealt with and appreciate all his time
Rick helped me out with finding some good deals and clearance options
Coach did. Great job, thanks for all the help
Great experience with Coach again, 2nd time customer.
Scott was knowledgeable and helpful. Thanks!
Coach Rick was great. Quick easy service! Thank you!
Rick helped us find a great sectional
Rick was great!!
Coach Rick Thank you for another great experience
Coach made us winners.
Excellent service from Rick Moore! Couldn’t get any better. Quality products and great services from Ashely.
Scott was so helpful and professional. Had a good sense of humor, too. Enjoyed the experience.
Scott Grimm was great to work with today! Go see him if you need furniture.
Melissa was great to work with.
Melissa was great to work with. The delivery team, Jackson and Tevin, were on time, introduced themselves, were extremely polite, and set up things just as I wanted. I liked the thirty minute heads up prior to their arrival.
Coach very helpful with furniture selection, will return when we need more furniture.
Awesome help and quick service from Malissa!
Had a great experience, coach was our associate, he was super helpful and very friendly, he got us everything we needed and with a great price, highly recommend coach when your shopping at Ashley’s
Definitely recommend Ashley’s. Scott Grimm was great to work with
Excellent place to get furniture! Everyone is super polite and super helpful!
Melissa was out salesperson and she was so friendly, kind and helpful. We purchased a sectional couch from her and she was very deligent about making sure we would get it soon and that it was in stock. We had such a a good experience there and would definitely go back to Melissa again for furniture needs.❤️
Went to get living room furniture started at lazy boy in belpre little to pushy my wife didn’t care much for that went to Ashley meet with Scott last week picked out a recliner and couch we might want went back in today and decide to go a different route he keep his cool and was very helpful in every step of the process the past year has been a little ruff on myself but he made quick and easy thanks
Melissa did a great job. Very helpful.
Coach Rick..awesome buying experience…what else can you say about his customer service…top of the line!
Had a great afternoon at Ashley Furniture. Scott Grimm was very helpful and knowledgeable about helping us find what we were looking for. Thank you Scott.
Wonderful time shopping at Ashley with Rick. He quickly understood what we needed to complete our updated dining and great room area. Can’t wait for the delivery!
We bought a very nice recliner today and Scott Grimm helped us find the right one. He is very knowledgeable about which chair would be the right one for us. Thanks so much Scott for all your help.
Great sale service dealing with coach!
My husband and I just stopped in at Ashley Furniture looking for a couch and recliner. Soon as we walked through the door we were greeted by Rick, he was extremely polite, friendly and very knowledgeable about all aspects of the store. Needless to say we bought a couch and 2 recliners, we highly recommend Ashley Furniture and also Rick as a salesman.
Rick
We highly recommend the Ashley Furniture store in Parkersburg, WV. We’re working with Scott Grimm; he knows the product lines thoroughly and has made the process of furnishing our home much, much simpler and considerably more fun as well. He is knowledgeable, helpful, patient, engaging and very easy to talk to. We’ve struggled with making decisions while furnishing/decorating our new home, and Scott has really helped by providing tasteful options and guiding us through the overall interior design process. We’ll be headed back soon!
We highly recommend the Ashley Furniture store in Parkersburg, WV. We’re working with Scott Grimm; he is knowledgeable, helpful, patient, engaging and fun. We’ve struggled with making decisions while furnishing our new home, and Scott has really helped by providing tasteful options and guiding us through the overall interior design process. We’ll be headed back soon!
Go see Rick! Best salesman and made sure we came away with the perfect mattress. Always come away feeling like we got a great deal!!!
Awesome quality, awesome customer service, thanks Melissa!! 😁😁
Melissa was amazing and knowledgeable. We will be back.
Melissa was wonderful and really helped!
Thanks, Rick! We appreciate your help and patience. Looking forward to our new sectional.
We began working with Melissa and she was very kind and knowledgeable about the furniture in store! When we came in to order she was not available, and Scott stepped in to help us out - he was great! We greatly appreciate both of them for their hard work helping us find the right living room set we wanted.
Rick helped us tremendously with purchasing a furniture set for our first home. He was easy and fun to talk to, and listened to our needs very well. We will be returning to him with any future home furniture needs!
Rick was very informative and helped us find exactly what we needed
Scott was very helpful and answered all of my questions. I am very happy with the service.
Scott was good to work with got my couch
Melissa was fantastic! She was very helpful, answered all my questions and helped me find the perfect furniture for my living room. Highly recommend Ashley and Melissa.
Rick (Coach) Moore was very helpful in helping us find exactly what we were looking for. We were looking at furniture at other places but with Ricks professionalism and great service, we choose Ashley.
Scott is the Man!!! I have now had the opportunity to shop at Ashley's 3 times, each time dealing with Scott and he is very help and knowledgeable. We went in to find a bunk bed and 2 mattresses for our grandbabies and Scott made the experience painless. I would certainly recommend you go in and visit with Scott if you need any furniture.
Rick did an amazing job helping us find the perfect coffee table. We love it so much. He was very friendly and knowledgeable about everything we asked for. He was able to find us what we were looking for so quickly. Thank you coach!
Coach was an excellent resource of information and helped us greatly. We appreciate his assistance with every visit.
Jennifer was very helpful and answered all of my questions. I am very happy with the service I received at Ashley Furniture!
Jennifer was very helpful and answered all of my questions. I am very happy with the service I received at Ashley Furniture!
Rick did a great job at treating my family and I with respect while in store.
Cheap Chinese furniture and their warranty program sucks.
Excellent service from our salesman, Scott. We were very pleased with the process. We were in and out in no time. Scott was very knowledgeable and helpful.
Jennifer was very helpful and great to work with. Would highly recommend �
Coach was super helpful and extremely nice. Thanks so much.
Melissa was very helpful with finding me a couch! Definitely recommend.
Melissa was so patient with me while I searched high and low for my misplaced card! She was so polite and helpful from the second I walked in the door! Would definitely recommend working with her!
Coach was very helpful!
Rick (“Coach”) was a friendly and professional sales consultant. Thanks!
Very nice furniture store! Melissa helped us and showed us what we was looking for. She never pressed us to purchase that day. She answered all of our questions. Very pleasant experience. Definitely recommend!
My wife and I purchased a couch from Scott and he was very helpful in finding what would work best for our family. I enjoyed working with him.
Scott was very quick to help my husband and I purchase our sectional. He was very kind and informative. A pleasure to do business with.
Great service. Rick Moore “Coach” has always found me the best deals. Been working with him for years.
Sales associate was very nice 👍
Rick Moore "Coach" was very helpful with helping my mom pick out a recliner. Would highly recommend.
Melissa was very helpful and the service was great, thank you.
Friendly staff, low selection, high priced. Display window area could use some attention in the cleaninliness area.
We came in looking for a dresser and nightstand. From start to finish Rick (Coach) was very knowledgeable and helpful. Would do business here again in the future.
Coach was very helpful. He was attentive and courteous. The store is very pretty with all the updates.
Malyssa was very helpful To us, while we were picking out our daughters Christmas present.
Went to Ashley’s tonight for a bed frame and Melissa helped us. She was very friendly and helpful. Needed a solid wooden bed and she helped us find one that was very affordable. Really appreciate her!
Rick goes above and beyond he makes shopping at Ashley a pleasure, he’s knowledgeable and efficient!😊
Rick was very helpful on my first ever purchase!!
(Coach) Rick Moore was more than helpful getting a new bed for my grandson. Very pleasant experience, quick and easy from beginning to end. Highly recommend the Parkersburg, WV store!
We had a wonderful experience with “Coach” Rick! I found what I wanted for my daughter’s Christmas gift online and was unable to order it due to it being out of stock. I called into the store spoke with Rick and immediately he helped me get it taken care of. Went in to the store and the experience got better! Not only did I get my order taken care of but he also found a matching nightstand that went with the bedroom set. SCORE!!!! He also introduced us to this bed machine that targets where your body has the most issues when you sleep, which led us to a new bed that we will be purchasing in the near future!
Melissa was great hooked us up
Had a great experience buying a sectional at Ashley Furniture with Melissa! She was a great help and very kind!
Gone Rick Moore, he’s great to work with!!!
Melissa was my sales professional and she was great! She was easy to talk to and answered all my questions. She assisted me through my entire purchase. I hope I get her next time as well, but I’m sure they all do a good job there :)
Rick helped me today at Ashley furniture find the right nightstand for my bedroom suite. Great service and super knowledgeable!
I went there to get a recliner as I am having back surgery and was so grateful for the help I received from Melissa. She showed me several styles and listened to what my individual needs were. We left with a wonderful recliner and I couldn’t be happier. It’s a lift chair which will help me so much. Thank you !
Great experience… Go see Coach at Ashley’s in Parkersburg!
I brought my kids with me into the store and Melissa was so kind and tolerant of their ridiculous behavior, she even got them water's to drink!
Melissa enjoy talking to her. Was very helpful
Rick Moore was the BEST! So friendly and fun! He made us Califorians feel welcome and at home. He showed patience and never pressured us to decide. We will be returning for all our furniture needs!
The store atmosphere is very friendly, the sales staff was very helpful and gave us time to look around and discuss in private what we wanted, but also gave us options and explained the difference in the pieces of bedroom furniture we were looking for. Coach was our sales rep and we had a ton of questions and he was patient and gave us lots of options and worked with us as we looked at a few different bedroom sets. Once the deal was completed, he explained all the details as far as delivering etc. This is our 2nd purchase with Ashley Furniture store in Parkersburg and would highly recommend them! Thanks Coach for working with us! (Rick Moore)
Rick was efficient, listened to what we were looking for, and took suggestions well.
Melissa was great to work with, very helpful and friendly!
Jennifer Doyle was great to work with and made the whole experience delightful. We are excited for our new furniture!
It's been a great experience haven Rick Moore help us select new sofa and recliner.
Thanks Rick for your help!
Melissa was very helpful! She was patient and responsive to questions. We will definitely work with her again for future furniture purchases!
Melissa was very helpful in helping my mom ( Doris) in finding a perfect living room set .. We would highly recommend thanks for everything…
Melissa was great to work with she helped me find the perfect mattress!! Will def be back to work with her! Thank you!!
Rick was absolutely the BEST! He was very patient with me and showed me several options on furniture. I will be going back for more and will only ask for him!!!
Rick Moore did a great job explaining the differences in mattresses to us and helped us to make a decision on what was best for our needs.
Great
Melissa was great at helping us select a recliner!! She was very friendly and helpful.
The salesman, Rick, was very patient with us. Even when we would go from one end of the store to the other multiple times. Never pushy and always making sure our multiple questions were answered. The delivery was smooth and fast, and an hour ahead of schedule.
My experience was excellent! Our guide around the store, Melissa Daniel, was such a blast and very informative. Taking the time to thoroughly explain and walk us through any questions we had and helped us order a beautiful bedroom set. Will definitely be returning to Ashley in the future!
Melissa was amazing! She showed us a ton of different mattress options and helped us order our bed set
We visited Ashley Furniture and to our surprise what were looking for was in stock. We were welcomed as soon as we entered . Our salesman was Rick Moore he was so helpful and friendly. The best Furniture shopping experience by far!!!
Rick made our mattress buying experience smooth and easy! We appreciate all of his knowledge and attention to detail! Would definitely come back and purchase with Rick again!
Scott was super helpful and knowledgeable. No pressure, down to earth. 10/10. Thanks, Scott!
Scott is extremely helpful. Over the years he has taken so much time and so many patience to help me with every purchase for my home.
Scott has been extremely helpful and helped us with multiple sales over the years.
Much better deals than shopping at Ashley online. Melissa was great!
Coach did a great job getting me set up with a great new living room set
Jennifer was very helpful and a fun person to talk to. She had great recommendations and was very patient as I decided on my new mattress. She made us feel like family.
Great experience. Our salesman Scott Grimm was very helpful and personable. Would highly recommend using him in the future.
Melissa was great and helpful!
Scott was a great salesman. Very informative and personable. We will definitely go back!
Melissa was great and helpful
I enjoyed working with Melisa, she was very knowledgeable and understood what I was looking for, with good ideas.
Rick "Coach" Moore was great!!! He was very personable and extremely knowledgeable. He made the whole experience comfortable. I will definitely recommend Ashley Furniture and "Coach" to everyone I know.
Coach is the one I always ask for and he is always nice, polite and professional
Very helpful and was thorough with our purchase. I highly recommend Scott.
Rick (Coach) did a great job in helping us order our new headboard!
Scott was awesome in helping me get my chair
We had a great experience shopping at Southside Parkersburg Ashley Home Store. Rick Moore was our salesman and he saved us so much money on our new dining room table. We will definitely go back to Rick for any of our furniture needs.
Scott helped us out tremendously. He was very courteous and knowledgeable.
Scott was very helpful and knowledge about mattresses. He helped my husband and I out! Worth mentioning, a couple weeks ago we also purchased a couch and the employee, Jennifer, was helpful and showed us different styles we may like. Just a great store!
Melissa Daniel provided a great experience and was very patient. Took us around the loop twice to make sure we got the right couch.
The Gihon Village stores Sales Professional Melissa Daniel was extremely helpful during my recent visit. Her knowledge and professionalism were much appreciated.
I have made two purchases with Scott from the Parkersburg store. Both times have been a great experience. He takes the time to help you make the perfect selection while providing outstanding customer service. He is definitely an asset to store!!!!
Rick was extremely helpful, went above and beyond for our family. Thanks, coach!
Scott was very professional and got me in and out with no problems!
Rick Moore was our salesperson today. He was so patient with us. We couldn’t make up our mind between a couple living room sets. I couldn’t have asked for a better person to help us.
Melissa was very helpful in helping my wife and I find a perfect set for our living room. Highly recommend thanks for everything
Coach was very professional and courteous. Very helpful.
My husband and I are very pleased with the service and items we purchased from your store. Your salesman, Scott Grimm, did an excellent job showing us the different options we had to choose from. He was very knowledgeable and helpful. We will be recommending him to family and friends.
Rick was very helpful
Great service took the time to stay after hours without complaint to help us.
I called this morning with some questions and Melissa was extremely helpful with my selection and purchase! I will definitely be back!
Melissa is an excellent sales representative. She helped me immensely. Thank you Melissa.
Coach helped me a great deal. Much appreciated!
Rick was a big help!
Just bought another set off of Coach. He is always on top of helping us find exactly what we need. We always come back to him because of his professionalism.
Melissa helped me find some really hard to find pieces that were discontinued, to help.me complete my bedroom set...and she handled it like a rockstar!! She is an absolute pleasure to work with and she is extremely knowledgeable! Excellent person and very warm personality! If she doesn't know the answer, she will definitely find someone that does! Melissa is truly a very nice person to work with and I look forward to working with her again in the future with any other purchases that I need! Thank You again, Melissa!!
I had a great experience at Ashley’s! My husband and I worked with Melissa and she was the best. We had lots of questions and really weren’t sure what exactly we wanted when we walked in the doors. Melissa was extremely knowledgeable and informative on each piece we looked at! Melissa really helped us narrow down what was best for us and made us feel super comfortable!
Our saleswoman Melissa helped us out on our visit. She was very patient with us, and allowed us to take our time picking out our sofa, loveseat, and recliner.
Melissa was extremely helpful when I needed living room furniture. Once she knew my style, she took me to exactly what I wanted. She was polite and very knowledgeable. Will definitely be a returning customer!
Scott was very good to work with. he took time with me even though he was eating lunch. I would definitely ask for him again.
Melissa made my shopping experience delightful and went the extra mile to help me get what I needed. Thank you!
Coach was professional, helped me and my grandma decide an amazing all white, wooden bed set. He also gave us time to decide, came up with ideas to help us imagine the furniture in my limited room. Overall, a great furniture store, great employee.
Always love our furniture from Ashley! Lisa Robinson always does the BEST job to help us pick out furniture to suit our needs. We can’t wait to get our new bedroom set!!
It took me a year to find exactly the furniture set I wanted and finally found it at Ashley Furniture in Parkersburg. I got a great old-fashioned fold out hide-a-bed sofa with a matching loveseat and chair, all with removeable cushions, in a dark slate gray. Perfect! I walked in knowing exactly what I wanted and had questions ready about financing and delivery. Coach was very helpful and made the process quick, easy, and seamless. He let me know exactly what my costs were, details about delivery, and answered all my questions. He was respectful, didn't pressure me to buy anything I didn't want, and was super friendly. The delivery crew were quick, respectful in my home, and did a great job with assembly and set up. Coach called the next day to make sure the delivery had gone as planned. I will definitely recommend Coach and Ashley Furniture to friends and family!
Great working with Melissa.
Melissa was awesome to work with! Thank you
Melissa was great to work with. She made the experience great!
Came in and worked with Melissa and was great to work with!
I received excellent service from the beginning with our sales person, Rick Moore, to the delivery today. Rick was very informative of the sectionals, while keeping my needs in mind. He represents Ashley at a very high level of integrity. I did not buy the dog at Ashley’s. But he does approve of it, as you can see!
We stopped in today and met Melissa Daniel, she helped us find exactly what we were looking for and more! She was really helpful and kind, we highly recommend Melissa!
I stopped in today to purchase a set of sheets and was greeted by “Coach.” He was what you want in customer service from start to finish. I was in and out in record time and couldn’t be happier with my new sheets.
I stopped in today to purchase a set of sheets and was greeted by “Coach.” He was what you want in customer service from start to finish. I was in and out in record time and couldn’t be happier with my new sheets.
My husband and I had an excellent experience at Ashley Furniture. We came in looking for a reclining rocking chair for our nursery that would fit the space and our budget. Our sale’s professional, Coach, was incredibly kind, patient, and helpful throughout the entire process. He even assembled a recliner that they did not have on the sales floor for us to get a better idea of what dimensions we needed! Coach is good people. I believe we made our final purchase based not only on cost, but on his professionalism and care. This was our first time shopping at Ashley and we will certainly be back.
I am so grateful for Rick’s assistance in helping us. He made this process quick and easy. Highly recommend going to Ashley Furniture and seeing Rick aka Coach!!! I can’t wait to see my new furniture in the house!! ❤️❤️❤️
Melissa was an absolute delight to work with. She fit my needs perfectly. When I had questions, she had the answers. A total asset to Ashley furniture.
Coach was great, got me exactly what I needed and then some.
Coach was so helpful in purchasing my son a new bed! He made it so simple and quick!
Just bought a sectional at Ashley and had great service with @Rick Moore. He was very helpful in selecting furniture, fabric, & pillows for my great room. I am excited for delivery in a few weeks.
Scott was wonderful to work with when picking out our new couch!
Scott was easy to work with and helped us find a great couch! We will definitely work with him again!
Scott Grimm was extremely helpful in assisting me with picking out my new furniture. He is very knowledgeable and is an asset to the Ashley Furniture team!
Mellisa at the Parkersburg WV store was awesome showing me the adjustable bed bases and completing the order for my new chair. Thank you
Rick Moore was very helpful in finding me a sectional. I would recommend shopping there to my family and friends!
Great purchasing experience working with Rick Moore.
Rick was outstanding and great help all the way. Would definitely buy from him again.
Coach was excellent to work with. He was knowledgeable and found me just what I was looking for while making it affordable for me.
Lisa Robinson did an excellent job helping us make the right decision to buy a buffet table. I highly recommend Lisa. Very friendly and knowledgeable.
Lisa was wonderful! Very patient, understanding, and answered any questions that we had! Very satisfied with my overall customer experience
Scott Grimm was fantastic to work with. Super nice and thorough with details
Melissa Daniel was a professional Sales representative, friendly, and knew her products. So look up Melissa when you are shopping at Ashley Furniture Store in Parkersburg, WV.
Rick was awesome
Scott was great to work with. Would definitely recommend.
Great experience at Ashley Homestore. Scott greeted us right away and asked what we needed help finding today. We knew what we were after and he was quick to place our order. Thank you!
Bought both kids new bedroom suites with Lisa Robinson! She made the process easy! 10/10 would work with Lisa again!
Thanks coach
Rick was very helpful and personable
Jackson and his partner did a fantastic job.
Scott was a great guy to work with and I’ll definitely use him again!
Our sales professional, Melissa, went above and beyond. First, we would not have even known about the sale if she hadn’t invited us back! Upon arriving, she greeted us right at the door. She was very efficient, understanding and knowledgeable of all products. We are Ashley customers for life. Such great service!!
Lisa was amazing! Best customer service!
Rick was very helpful with finding the pillow just for me. The rest of the staff were also very kind.
Good and fast service Rick was a great salesman
Rick was very helpful. Got us in and out of the store with no problems at all and explained everything well about getting the furniture we wanted. Would definitely shop here again!
I just bought a nice sofa and recliner. Lisa Robison was so kind and knowledgeable. She provided all the resources to have the best deal.
Rick (Coach) was super helpful and soo kind! We will definitely be coming back! Thank you Ashley Furniture!!
Great experience from purchase to delivery A+++
Took my son to purchase a good mattress and pillow and our experience at Ashley's was superior!! We had the privilege of working with Melissa Daniel. She was so nice, very helpful and informative and was not pushy at all, as some sales can be. She definitely went above and beyond to make sure my son got a mattress and pillow he absolutely loved. If you are in need of a new/better mattress definitely go to Ashley's. They have a computer system that can tell you what kind of mattress "you" need based on your body,weight and sleep position, truly makes the buying process so much easier!!! Also ask for Melissa Daniel....you will love her!!!!
It will be bad to keep this alone to myself I came across the best forex expert ever Miss Muriel Siebert who really help me to invest, she is very honest and diligent in her work. All I did was invest $500 and within 7 days she made $7000 profit for me. Contact her via her Email murielsiebert176@gmail.com Whatsapp Number: +1 (573)6544537
Ask for Coach, you won't be disappointed!! Love the furniture he helped me pick out!! Thank you sir!!
Coach was awesome to work with.
Scott was great to work with got what we needed for a great price
Thank you to Lisa and her help! Great experience
Great experience with Lisa! She was very helpful
Thank you Lisa for working so hard to get us taken care of. Appreciate how patient you have been with us. Go see Lisa at Ashley furniture she will hook you up.
Great experience with Lisa!
Rick took ready good care of me
Coach was extremely helpful and professional
Melissa was amazing and exactly what I look for in a salesperson. She was very informative and upfront. She was so nice to my little boy, which is a huge plus. She deserves a raise!! Thank you Melissa!
Scott was very helpful! Overall good experience
I highly recommend working with Lisa, wonderful customer service. She’s knowledgeable, kind, and makes you feel at ease. I would definitely go back and purchase furniture from her.
Scott was great to work with and very knowledgeable!
We were looking around for furniture and we had Melissa help us! She showed us multiple options with 2 under 3 we wanted something that would be okay with the kids! She was extremely helpful and so nice! Definitely recommend 🥰
My husband and I recently purchased a recliner set from this location. Scott G. was our salesperson and was great to work with. He was very knowledgeable and personable. We recommend Ashley, and Scott!
I didn’t realize the store closed at 7pm. I showed up around 630p to look at some furniture. Scott was extremely helpful and knowledgeable about the furnishings. He stayed late to help me pick out everything I needed to furnish my new home. If you need any new furnishings I highly recommend Scott at Ashley to help with your needs. Sheryl Covey
I absolutely love buying my furniture at Ashley Furniture! The staff are so nice and wonderful to deal with, and easy to talk to while making the purchase.
I feel Melissa Daniel is a very good person for sales she is fantastic at what she does
Melissa made sure I got what I needed today….thank you so much I highly recommend her….
Rick was lots of help! He done a great job!
Coach did an amazing job when we purchased our dining room set. Very helpful and not pushy. 👍
Working with Melissa was a dream. She was transparent and helpful and extremely kind. I would recommend Ashley Furniture and Melissa any day!
Pleasant atmosphere, always greeted warmly by all the associates. Today we went to purchase a mattress..needless to say things had changed quite a bit from our last purchase (also from Ashley)…our sales professional was Melissa Daniel and we were very pleased..she was patient and courteous thru the entire process. She took her time answering our questions, showed us the different brands and styles, and did not give up until we found what we wanted. She seemed as delighted as we were. We definitely highly recommend Ashley furniture in Parkersburg..and Melissa.
We went to Ashley Furniture in south Parkersburg to look for a new recliner. Rick was very helpful and assured us that it would be delivered in a timely manner.
Jennifer Doyle in the Parkersburg, WV store was so kind, patient, helpful and knowledgeable of items she is selling. I highly recommend asking for Jennifer the next time you are there. Thanks Jennifer!
Scott was very helpful with my mom choosing her chair. Thank you Scott.
Scott was very helpful with picking out a chair for my mother
Scott was great to work with
Ashley Furniture in Parkersburg, WV. Rick Moore was my salesman! Great service! Matched online price with free shipping! Thanks Rick
Thank you so much to Lisa and Coach for helping me pick out my bedroom set! They were both so helpful and I had a great first experience at Ashley! We will definitely be back for future purchases!
Lisa Robinson was very helpful with info. On the sectional couch and dining table & chairs. Will be back if we need something in the future!
Rick Moore was great, he took his time and helped us pick out the best mattress for us. He did not make us feel rushed and he was very nice. Thank you!!
Melissa Daniel helped us tremendously. Very fast and smooth transaction. Will return in the future. Walking out she even sold me on this astonishing friendly beetle
Melissa was great helping us find a new recliner for our Dad! Very easy and super friendly!
Scott Grimm was great to work with!
Scott was great to work with.
Scott G is a very knowledgeable salesperson and has some great idea’s before the purchase. We thought we knew what we wanted but he told us that we would probably like something else better. We went with his recommendation and are thoroughly pleased! I would highly recommend him when you go to Ashley Furniture.
Scott was great to work with!
We had a great experience. Undecided on what we wanted Mellissa D. was really helpful guiding us to right direction with our budget in mind. I would definitely recommend this store, and the staff. Thank you Melissa, and thank so much for the candles as well, they smell great!
Rick helped us get what we wanted and offered a lot of help, thanks Rick!
Rick helped us out today and walked us through the best options !!
Rick got us in the couch we wanted in no time
I went to Ashley looking for a new desk. Lisa worked tirelessly to help me find what I was looking for.
Melissa in Parkersburg was absolutely incredible to work with!!! Made furniture shopping for two kiddos super easy and QUICK!! can’t wait to give her more business!
Thank you so much Rick Moore aka Coach. I appreciate all your help and patience while I was trying to decide on the perfect set.
Bought some furniture from Lisa a few weeks ago. Great salesperson and very knowledgeable!
Lisa was great and very helpful, Thank you!
Lisa, was great in helping me with what I was looking for. She was just like a friend with me. I can't wait to get my new coffee table.
Coach was great! Helped us find a table for our first home!
Always enjoy coming to the store. We look for Lisa. She’s the best sales person ever. We have a good time in a nice visit while shopping for our furniture. She’s the bomb.!!!
Lisa Robinson was our sales professional at the Ashley store at Gihon village in Parkersburg, WV! Never had a better experience buying a bed! She was patient, funny, professional, and very knowledgeable about all the products we looked at. Never once pushed us into a decision! She knows what it takes to be a good salesperson! Even stayed a little late to finish up our paperwork!! 100% recommend Ashley for all your home furnishing needs and Lisa is the one to help you get it all done!!
Lisa Robinson was our sales professional at the Ashley store in Parkersburg, WV! Never had a better experience buying a bed! She was patient, funny, professional, and very knowledgeable about all the products we looked at. Even stayed a little late to finish up our paperwork!! 100% recommend Ashley for all your home furnishing need and Lisa is the one to help you get it all done!!
I felt very comfortable shopping at the Ashley Store here in Parkersburg, WV. I would definitely recommend Ashley Furniture for any home furnishings you might be considering.
Rick took great care of us! He’s very knowledgeable and fun to talk to!
Our saleswoman, Lisa, was very helpful and knowledgeable about the couch I was interested in, but she was not at all pushy throughout the entire transaction. I would recommend her to anyone looking for furniture. The Ashley store in Gihon Village, Parkersburg is clean and bright and all the staff with whom we interacted were friendly. It was an overall pleasant experience.
Melissa Daniel was absolutely the best. She spent a lot of time with us, even after finding out we would have to purchase at another Ashley and she would not get any credit for the sale. She outlined everything we needed to know and how to proceed. If you are shopping at Ashley Parkersburg—ask for Melissa Daniel.
Ask for Melissa when you come in....she is very helpful and easy to work with. We were very pleased with our purchase!!!!!
Go see Melissa! She is the best in the business hands down
Melissa is amazing! We will be back
Go see. Coach he was very helpful in picking out what best fit my family and I the delivery team was great also.
Dave and Lisa did an awesome job in helping me find the bedroom set I’ve been looking for. I highly recommend anyone with furniture needs to go see them. Also, Gloria in the finance department was so helpful. Excellent customer service.
Rick was super helpful highly recommend him
Melissa is the best. She helped me pick out the most comfortable furniture. She has great customer service and I feel bad for the costumers that don’t get the pleasure of having the experience of working with her. 10/10, 100% recommend.
Melissa is awesome! She has great customer service skills and is an absolute sweetheart. she made my Ashley's experience perfect. I wouldn't have been able to find what i needed without her! She helped me pick of the most comfortable mattress i've ever had.
Great to work with. Very friendly and informative
Dave and Lisa were great and very helpful! They both need a raise!!! Barb was great also and super nice!!
Coach Rick Moore was extremely helpful and informative on the furniture we were looking at. 10/10 would recommend.
Wonderful sales associate Melissa ! I totally recommend her and she’s my daughter in law !!!
Melissa was a pleasure to work with!!! Thank you
Our sales representative, Jennifer was great. She welcomed us in the store & let us look at furniture without following us everywhere but was available to answer any questions we had. There was no pressure whatsoever to buy at all. Our furniture came on time & our delivery guys were great. They were respectful, friendly & set our furniture up where we needed in record time. Thanks Ashley for the great service.
Jennifer was so helpful and kind! Thank you for an easy and clear process.
Visited the Parkersburg Ashley store tonight and had the pleasure of working with Coach! He was so informative and helpful in making my purchase. He explained everything clearly and was beyond helpful. I must mention he was incredibly patient as I went back and forth between mattresses a thousand times. Definitely will make future purchase with Coach!
Rick worked hard to make me happy which isn’t easy.
Jennifer was incredibly helpful when we were deciding what couch we wanted. She helped talk us through the best option for our needs and taste.
Scott G. was very helpful. Can’t wait til our new mattress gets delivered. Highly recommend.
Scott G. was very knowledgeable about mattresses and helped us find the perfect one that suited us both. Highly recommend.
Excellent customer service and on time delivery.
Scott went above and beyond to help my wife and I with our purchase. I’d highly recommend!!
Melissa Daniel was extremely helpful and professional in every way while helping me decide on the right living room furniture for my lifestyle! Thanks for your help, Melissa!
Melissa was super helpful and patient with us when buying a new breakfast table and bedroom suit. She was very knowledgeable about pricing/deals. We will definitely shop with her again!
Thank you Lisa R for all of your help with lift chairs. I’ll definitely be back to purchase one soon.
Lisa was a great help for us finding the perfect living room set and even helping with the difficult task of finding a mattress!! Thank you Lisa for all your great help!!!
Scott was great to work with! Looking forward to our new furniture!
Upon arrival I was greeted very kindly at the door and was assisted through the whole process. Lisa Robinson made sure all of my questions were answered and I was taken care of. Highly recommend this location and Lisa!
We went into Ashley furniture in on 5/24/23 and Mr Scott Grimm helped us purchase a recliner. He was very polite, courteous, and knowledgeabl. I highly recommend him as a customer service provider.
Hi I just have to say that I was very impressed by my visit today! The store was neat and organized and displayed wonderfully! I appreciated being greeted so pleasantly by Lisa Robinson, who gave me some time to look before asking me some great questions. For example…what was I was looking for and what my price range might be and showed me some great examples. I certainly will recommend her to my friends and family! Thank you Lisa very much! Sincerely, Linda Jones
Great experience at Ashley Home Store, Parkersburg. Lisa Robinson, my sales representative was patient, kind and knowledgeable through the decision making process of my purchase. Excellent quality, pricing and staff, ask for Lisa!
I had a wonderful experience at Ashley furniture, Parkersburg. My sales rep. Lisa Robinson was very knowledgeable and helped me with all of my decision making needs. I couldn’t be more happy with my purchase. Highly recommend this store and Lisa Robinson.
Lisa was awesome to work with new her stuff an was very helpful!
Great service, we even had a couple small issues but everything was handled professionally and in a very timely manner. highly recommend Lisa she was super helpful!!
Lisa was very helpful with helping us find good quality furniture that was affordable for us very pleased!
Rick was every good to deal and every nice person.
Rick took great care of us and I highly recommend him at ashley furniture!
Scott was great to work with! Knew his stock well and was very personable - made shopping on a Friday evening enjoyable.
Scott was very helpful! Wandered in looking for a glider for a nursery and he was knowledgeable about what he had in stock, plus very personable. Highly recommend Scott and this store!
Went there to get a glider. Scott was amazing, if you have questions, he’s the guy to go to!
Great customer service, great furniture. Lisa Robinson is great at her job. Helped my father in law choose a great recliner.
COOACH WAS GREAT
Coach was great!
Scott was very helpful made our shopping experience very enjoyable, purchased a beautiful dining room set.
Visiting this store changed our furniture buying experience for life!!! Melissa was the most helpful, professional, friendly, and knowledgeable. We will most definitely be using Melissa and Ashley furniture for all of our future home purchases!
Thanks, Lisa! Appreciate your patience as we bounced from coffee tables to sideboards and a few other items as well. Very excited about the coffee table we ordered. Also you helped us find a good option fir a sideboard. We’ll do some measuring and discussing. Really enjoyed your helpfulness and friendly personality!
The customer service was amazing! We had a great experience with Jennifer Doyle. A+
Worked with Rick and a new mattress and base. No issues and was a quick process.
Scot was great to work with. . Highly recommend.
Rick was great! Can’t wait for our new bed!
Rick
Very good experience, Jennifer was very knowledgeable about the products. Very good to work with… Kevin and Denise
Scott Grimm is the best and most customer caring sales agent. He is very knowledgeable of Ashley products along with the products of Ashley’s competitors. He puts his customers first and works hard to make sure his customers are very satisfied with their purchases. He is the only sales agent I will go to for my furniture and bedding needs.
We had one more great experience with Ashley, this time specially because of Scott Grimm. He was great!!!! He did everything perfect and help us from buying to assemble. He help us a lot!!!! It was all perfect!!!! Thank you so much!!!
Coach Moore
Rick did a great job helping us today. thanks!
Superior service and great prices every time we visit Ashley Furniture in Parkersburg!
Melissa was an absolute pro. Very easy process and she was wonderful. Will definitely be back!
Jennifer Doyle was great to work with, she was very polite and helpful. We are excited to get our new furniture.
Rick is wonderful to deal with. Store has a nice selection
I had a wonderful experience at this store, thanks to Lisa Robinson. She was very friendly & super helpful. I will definitely shop here again.
Scott is absolutely amazing to work with. Will come back again.
The sales people very polite and not pushy. Lisa was great.
Rick is the most annoying person ever!! Just kidding. He’s my favorite sales person. All around great guy.
Wonderful place to get furniture from with wonderful people to help in the process!!
Lisa was the biggest help with our most recent living room purchases! She listened to all of our ideas and helped us pick what was best suited for our family!
Best place to shop for furniture! First class service and great management! Smooth process! Our Golden Retriver stole it from us! Haha! Thank you!
Melissa was great to work with. She helped my girlfriend and I find a great mattress. We will definitely come back to Melissa for future purchases!
Melissa Daniel did a great job showing me some items I was interested in purchasing around the store. I will definitely be back to make a purchase from her again. �
Melissa was wonderful to work with. She answered all the questions that I had. I will definitely be back
I generally hate furniture shopping, but Jennifer made the experience, easy, pleasant, and I will definitely be back to shop again.
Very nice store!!! Lisa helped my mom and I find the perfect sofa right in our price range! Would recommend this store and Lisa to anyone and everyone!!
Scott was a tremendous help and extremely knowledgeable about the items I was shopping for.
Walked into Ashley in Parkersburg “just looking!” Usually get hassled from the get-go with the high-pressure pitch. Not this time!! Hooked up with Jennifer - she was gracious, knowledgeable, and the ultimate professional. She is now my “go-to” expert for furnishings and accessories.
“When it comes to customer service and working within a budget, Jennifer gets it! She’s always helpful whether it’s a large purchase or a simple accessory. Love Ashley!!”
Every one was professional and very helpful into helping me make my decision
Lisa is a very patient, knowledgeable employee. It took us a while to decide on the right chair for our office. She offered many different styles and was able to help us pick out one that fit our needs. She has a great personality as well! We will be back to your store!
Melissa was wonderful to work with. I was in to buy a mattress and she answered all the questions that I had. She didn’t make me feel like I was rushed. I recommend Ashley Furniture to anyone.
Melissa has been super helpful assisting me and my fiancé looking into living room furniture. I will definitely be back for more!
Lisa was very nice and super helpful, she was amazing at helping me look around.
We had a great experience purchasing new bedroom furniture from Ashley furniture with Lisa.
Although I did not end up buying any furniture at this time, I must say Lisa Robinson was the best employee I have ever dealt with at this store. She was very friendly, knowledgeable and willing to help find items as close to my demands as possible. I went in with specific ideas that they did not have, however, I’m considering changing my mind after speaking with Lisa. Thank you so much for your patience and professionalism. It was a joy speaking with you and will definitively purchase from only you once I make a decision.
Scott the salesman was very knowledgeable about buying a mattress..he helped my son make a good decision on a new mattress..will definitely go there again..tnx Scott and ashley furniture
I’ve been turned off by Aggressive sales persons, in my area. But Lisa at the Parkersburg store, was absolutely the best. She greeted us, with a friendly hello, and asked if we were looking for anything specific and showed us where to look. She then stepped back and let us take our time to look. We found exactly what we were looking for. She answered all of our questions, and made the purchasing process quick, and easy. I would definitely purchase from her again! You need more quality employees like Lis
Lisa was very helpful with our purchase of a sofa, loveseat, table and chairs. She thoroughly explained all of our options as far as delivery and warranties. We highly recommend Lisa and Ashley Furniture in Parkersburg.
Scott was very helpful, great to work with! Highly recommend!
Lisa was so kind and helpful. Everyone was very nice. Good selection of furniture. Quality much better than expected.
Rick “ coach”, provided great customer service. He found what I needed in a timely manner and got us the best price.
Scott did a great job assisting us in finding exactly what we were looking for. Great experience, highly recommend.
Scott was so helpful in assisting us with finding a bedroom suite that we love! He made making it ours so easy. We will be back for our future needs!!
Rick Moore have us excellent service. He went the extra mile to make the sale! Truly appreciate all of his help. He is an amazing salesman.
Great service, fast delivery!
Ashley furniture has excellent service! Thank you so much Lisa Robinson for being so helpful and patient with me while I tried to decide which bedroom furniture I liked. You never tried to rush me and even stayed after closing to help me make my purchase. I will definitely be shopping at Ashley furniture for future furniture needs. Can’t wait to get my new furniture. Thanks again Lisa Robinson. You’re the best!
Very Good place to buy furnitures,Lisa Robinson is a professional saleswoman,She is friendly and helpful,Thank you for help me with my purchase.
Rick is the best!
Our sales person, Scott Grimm, was very helpful and knowledgeable. He listened to what we were looking for and showed us all our options.
Rick at Ashley Furniture was amazing to work with and super helpful with getting us exactly what we wanted! We will work with him again.
My husband and I just bought a 4 piece sectional “Enola”, from the Parkersburg location. Our Sales Professional was Lisa Robinson, she was so kind and professional. She was very knowledgeable and informative. Our experience was great!
Lisa R. was friendly and helpful during while making our purchase
Very nice and helpful
Thank you, Coach!
I visited Ashley a few ago and met Rick Moore about buying a mattress. Today I came back he remembered me and the features I was interested in and I bought a queen sized Beauty Rest. Good job, Coach, you made my purchasing easy.
Rick is a super guy to deal with!
I needed two chairs for my new office and I found the perfect ones at Ashley. Lisa showed me several options, and made it so easy. Very friendly associate! I was in and out in less than 30 minutes and I can't wait to get them.
Like this store except they like to try to pressure u into buying stuff.
We worked with Lisa today and found the furniture set we’ve been looking for! Thanks for the great experience!
Rick was a great salesman and he was very helpful with our purchase
very nice personality would recommend to any customers
Bethany was super helpful and incredibly kind! I would recommend anyone and everyone to work with her!
Lisa was terrific. Great attitude and even better service!
My sales person was Jennifer she went above and beyond to make sure I got what I was looking for. She showed me several different selections in different price ranges to make sure I was satisfied with my purchase. And even offered optional suggestions that I didn’t even think of to make my selection better. I would definitely return and recommend Ashley Furniture over ALL other local furniture stores.
Lisa was Amazing . Very helpful with my sleeper sofa
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Scott was very helpful in finding our new bedroom suite!
Scott was super helpful!! Definitely recommended going to see him for all your purchase needs. He was all about getting us the best deal!
Great experience with Rick Moore.
Scott Grimm was the salesperson that helped me out at the Parkersburg store. He was very friendly and knowledgeable. He was so patient with me while I struggled to decide what I wanted. Wonderful experience!
Coach provided great service! He searched for a loveseat for us that wasn’t on the floor so we could sample it. We ended up buying because of his service. He was friendly and knowledgeable and an asset to your company. 😀
Rick/coach was amazing. Made the experience great !!
Rick was an amazing sales person, answered all our questions!
Jennifer was extremely helpful in our purchase of a new mattress and sectional.
Coach is the best
Scott Grimm was our salesman he was very knowledgeable and helpful and we bought the one he showed us would highly recommend Scott as your go to salesman.
Scott Grimm was so helpful when we were looking for a table for our kitchen. I would definitely recommend Scott and the store if you are needing furniture.
We had just purchased some furniture from Scott Grimm and he was so patient with me . Very professional and knowledgeable. Thank you scott
Mikayla was awesome to work with! Can’t wait to have our furniture delivered!
Very helpful salesman and made sure we had what we needed at an affordable price.
Very friendly employees and knowledgeable about items for sale.
Great service and delivery.
Stopped by yesterday to look at a few options for some furniture, and boy did land in the right spot. I was greeted right away with smiles, Scott was the man who helped me find the perfect fit for my family, gave alot of information on the product I was interested in, and was patient with me on my decision making. I will definitely be back again. Highly recommended.
Coach/Rick was an amazing salesman!
Friendly.. Bethany
Scott was great to work with.
Great atmosphere, and friendly staff! Highly recommend Jennifer and the crew at Ashley Furniture for all of your home furniture needs!
Coach greeted me at the door. He was friendly, professional, and knowledgeable. A great experience!
Bethany was great!! Very kind and incredibly helpful.
Great buying experience. Jennifer was incredibly helpful and helped us find what we wanted.
Yes I do! It was great dealing with Bethany! She was very helpful and knowledgeable and friendly and easy to work with!
Scott was great! Answered my questions. Very helpful.
Rick was great!
Bethany has been our sales associate for a couple of years and she is so helpful and a joy to work with.
Great experience at Ashley. Bethany helped us find quality furniture for my son’s bedroom. Thanks!
I loved the no hassle sales lady, Lisa Robinson she was very kind, sweet and courteous. I also love the quality of the furniture as well. So glad we purchased our Chaise sofa.
Coach was absolutely wonderful and was very efficient
Coach helped us find a great sectional to fit in our home. He made it super easy and fast. Overall, a great team!
The delivery team Jack and Dale were very courteous and friendly. We will highly recommend them to our family and friends. We couldn't have expected a more pleasant experience!
Went looking for a new bed and Rick Moore took great care of us. He was friendly and very informative with great service. Highly recommend Rick if you need any new furniture. Thanks Rick for all your help. We will be back!
We came in looking to fully furnish our new home. Coach was with us every step of the way. He answered any questions we had and made this shopping experience super easy and successful. Thank you so much Coach!
It was such a pleasure meeting Coach! He got us exactly what we wanted in the price range we were wanting! highly recommend!!
Scott did great! He helped me find the perfect couch. I definitely recommend this store and him.
I’ve never bought new furniture before and was very nervous of being ripped off but I can wholeheartedly say my experience here and with Lisa Robinson the saleswoman was great. I didn’t feel pressured to purchase anything and was very well accommodated. Highly recommend going to see Lisa R.
Lisa greeted me when I walked in and we went in looking for a bedroom set and I didn’t know what I really wanted. She showed me several options and I found one that was very nice and in my price range. It was a great experience.
Scott was wonderful and helpful
Went in to look around and try find some furniture and Lisa Robinson was so helpful and such a sweet person! Definitely will be back to shop with her! She’s the best!
Coach was great! He dealt with my indecisiveness and many questions like a champ. He was knowledgeable of his product and if he didn’t know the answer he found it out for us. We had a terrific experience here and will definitely revisit when we are shopping for more furniture.
We bought a bedroom suite from Scott Grimm. He did a wonderful job and I highly recommend him Linda W
We received great customer service from Rick. He was friendly and even offered to move a table to another section so we could see how it would look with the sofa we had picked out.
Appreciate Scott working with us on making our recent purchase possible.
Bethany is an amazing salesperson with extensive knowledge of the products. She is patient & willing to answer questions. Delivery was on time & the delivery men were professional & friendly.
Awesome customer service, we liked a couch at Columbus Ashley store but they would not deliver to Athens. I called Parkersburg’s store- they were so friendly/ priced matched and had couches delivered within a week . Thank you
Bethany did a fabulous job, second purchase and I keep coming back!
Rick was most efficient. He listened to what I wanted and the first living room set he showed me was perfect! He was very informative and double checked the paperwork to ensure accuracy and all possible savings were granted. Thanks!
Rick did a great job helping us find the perfect recliner.
Friendly, polite, helpful couldn't ask for much more. 5 out of 5 would recommend Lisa to anyone.
Coach did a great job with our service. We enjoyed our experience at this store and the service Coach gave us.
From purchase at the store from Diana to delivery was an amazing experience. Diana is fantastic and the delivery guys were wonderful ♥️
Ours sales lady Lisa was amazing, made the experience a great one 100% would recommend!!!
Wonderful experience buying furniture at parkersburg wv ashley. Scott was an awesome salesperson who helped me determine which mattress was best for me. His expert knowledge and customer service was some of the best I have ever received while purchasing a mattress. Highly recommend Scott!
We went to just look for furniture. They had exactly what we wanted and prices were good,so we made a purchase. We dealt with Coach who was excellent
Visited this store today. Scott was our salesman and he was fantastic. If your looking for furniture go see Scott !!!
Had a wonderful experience with Lisa Robinson. She was very helpful and answered every question we had.
They were very professional and friendly
Rick was a great salesman and helped me get a much needed mattress. Ready to sleep good tonight!
Our salesman, Scott, was excellent. Great experience.
Love my new furniture. Thank you Scott Grimm for all your help. Your are awesome!
I had a good experience with Ashley Furniture. The delivery was actually was earlier than expected, which made me very happy.
Scott listened to us concerning the type and price range of furniture we were wanting to buy. Delivery was bumped up sooner than originally scheduled and arrived within the timeframe provided. Delivery guys put everything together and arranged the furniture appropriately. Definitely a good experience from sales to delivery!
Great place to buy furniture and reasonable prices. Friendly staff. Rick was wonderful to work with.
I would highly recommend doing business with Scott Grimm at Ashley Home Store in Parkersburg. After visiting other local furniture stores in the local area, I took my mother to Ashley’s to shop for a lift chair. Scott was kind, patient and full of valuable information. I appreciate him making my mom feel like she was important and her comfort was a necessity. Go see Scott with any of your needs, you won’t regret it. Jenn Piggott
Lisa Robinson was super helpful! I went in looking for a new kitchen table and she helped me find the best deals as well as being super friendly. I showed her pictures of my kitchen and she helped me pick one that we thought would look the best in that environment. Amazing customer service and it made my day to know she was helping me and wasn’t just focused on making a sale.
We had our furniture delivered today from Ashley in Parkersburg, WV. Everything is lovely, except the remote and power cord to one of the chairs didn’t arrive. Desmond, and Kenneth were our delivery guys and they made it look so easy. They even had the missing cord and remote ordered before they got out the door. Thank you Rick, and thank you Desmond and Kenneth, you were great!
Delivery of the power lift chair was ok but the remote and chair’s power supply were not included in the delivery.
Mr. Scott Grimm was a fantastic salesperson!!! He helped me with figuring out what type and style couch I needed it was very beneficial help!!!!
Worked with Scott on new bed and frame very knowledgeable and helpful.
The staff was very welcoming and helped me with browsing, and all of the questions I had. Lisa Robinson broke down everything for me about prices, possible payment plans, etc. I walked in not knowing how to go about shopping for furniture and she laid it out great for me and made it easier for me!
Coach was excellent! Helped me find the right chair and managed a price match without issues. Thanks, guys! Delivery was quick and painless! They showed up on time, and had my furniture in the house in less than 5 minutes.
Coach was amazing, and helped with everything that we needed.
Scott was great. He was very informative and patient.
I have purchased most of my furniture over the years here and have always been happy with quality and support. My last purchase was just as smooth as the previous ones and dealing with Scott Grimm was a pleasure. I had my two young kids with me that day and the kindness Scott showed them while I was going over the finalization was outstanding, letting them watch his tablet was above and beyond. Thanks.
Awesome experience. Great sectional. Thanks Coach!!!
I’ve made furniture purchases in the past from Ashley. This experience was the same, fantastic! Coach Rick greeted us at the door and listened to what we were looking for. (Recliner) We walked back and looked at two chairs. Both recliners were nice. Rick suggested we look at another recliner. Wow! All the buttons & whistles. I recommend Coach Rick to everyone shopping at the Parkersburg Ashley Furniture. Polite. Knowledgeable. We paid for the chair on the spot. Delivery was their first stop of the day. Two workers delivered and tested the recliner, then explained there would be a survey. They were in & out of the house in less than 15 minutes. Overall…a great experience!
Fast and professional
Rick (Coach) was a great salesman. He answered all our questions and found the perfect couch set for us.
Our experience was great with Coach! He made us feel like home!! We will be back!
Coach is always great to work with! He treats us right every time we visit the store! Would recommend him to anyone who is looking for furniture.
Scott was my salesperson did a very good job answering our questions we are very satisfied!!
Coach Rick was our salesperson. He was very knowledgeable, and we felt no pressure in purchasing. He was very attentive & answered all our questions. Would recommend shopping at Ashley in Parkersburg!
Scott was my salesman’s he was fine to deal with but my order was late and I’m still waiting on it was hard to even get a clear answer on when I would receive my order and even harder to complain to someone in corporate I called the store on day I was told it would be there the woman who answered the phone said she leave message for manager to call me back I waited over 7 hrs for call back from the assistant manager, never received one so I called to only find he went home and didn’t care to do any kind of customer service before he went home for day I would never recommend anybody buying off this store they only want your money and once they get it they care very little about getting you what you paid for I know I will never buy anything from here again I recommend big Sandy’s they know how to treat customers
Lisa was a great sales person and took time with me for my purchase. The delivery team was awesome! Friendly, professional and on time.
Coach made finding the right sofa easy for us. Even helped up pair a recliner with the couch.
Coach was very helpful in getting us what we needed!
The delivery of my furniture was done by very courteous guys. Great job
Had a great buying experience with " coach" at the parkersburg store. This was the 2nd time we have purchased from him and we look forward to buying a new living room from him soon. Would like to add that the delivery guys were awesome also!
Lisa was great
My parents needed a new mattress, so we went to Ashley's. Lisa Robinson was our salesperson and she did a tremendous job finding the perfect mattress and adjustable base to suit both their needs. I highly recommend her if you have any furniture needs.
Bethany was great and very knowledgeable. She helped us get the best prices and listened to what we were looking for
Bethany was extremely helpful during our trip to the Parkersburg Ashley Home Store on 11/26. She helped us find everything we needed and answered all our questions. Very professional and personable, five out of five stars!
Highly recommend shopping here and ask for Scott! He was a huge help.
Scott was amazing! We’ve been shopping for a couch for years and made the big purchase just because of his help. 10/10 recommend and ask for Scott!
Derek and Yon were great! They were on time and set up our couch quickly!
Great service and on time!! Thank you!
Coach did a great job. Thank you!
Had a great experience with Scott very friendly
I had a great experience with Bethany today. She was very helpful, attentive, and courteous.
Bethany is the best.
Scott was amazing at helping us picking out a couch . Was a pleasant experience
Lisa was super helpful and got us setup with the couch and loveseat we were looking for! Great selection and prices!
Scott was amazing to work with and very knowledgeable selling us a new mattress set!
Very professional and they did a wonderful job setting it up for us.
We recommend Ashley! We bought our bedroom furniture here, and Scott Grimes just helped us get our new living room set for hour new house! Thanks so much for your help! And being down to earth !
I can’t say enough good things about the service we got at Ashley’s. We worked with Scott and he was very knowledgeable and very helpful. At no time did we feel pressured by him and the service we received was outstanding. Highly recommend.
Ashley’s is my favorite furniture store. They are always helpful and knowledgeable. Scott helped me today and he was great!
Been here a lot of times already and always consistent on their awesome services. Shout out to Coach aka Rick for helping with our patio furniture.
Another purchase from Coach Rick! Very patient and very knowledgeable.
Delivery crew was on time, very professional, set up couch and love seat, explained the controls and asked if I had any questions. I am very pleased with the furniture ans delivery service.
Highly recommend Ashley furniture! Scott, our salesman was awesome! This is our third time purchasing from Scott. If you are in need of furniture, check them out and ask for Scott!!
Scott in Parkersburg makes shopping easy, we just keep coming back.
Scott was very helpful and a very polite sales person would ask for him agàin
Coach did a very good job and went over all the products fantastically!!! Go WVU
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Coach took awesome care of us. An outstanding salesman! He was very patient. I was not an easy customer! He’s top notch!!!
My experience with Mr. Scott Grimm, Sales Professional at Ashley Home Store in Parkersburg, WV was enjoyable. Scott was very professional, very polite and helpful. Thank You for the good service I received.
Coach did an awesome job helping us. Plus he's a fellow veteran. Will continue to business with him in the future.
Sales staff was very helpful and the delivery men were very friendly and were careful with our merchandise.
Our delivery team was on time, very respectful and careful with our delivery. Thank you!
Scott was great to work with and really helpful on everything would definitely recommend
Always appreciate working with Coach. Very helpful.
Rick helped us out a lot. We have probably furnished our house with furniture bought from him. Super nice guy. Highly recommend him. Just ask for coach when you walk in.
Scott was very helpful when I selected my new mattress.
Bethany helped my wife and I tremendously with selecting items that would arrive on time and function in our home.
I buy all of my furniture from here.
Bethany provided us with excellent customer Service! Totally went above and beyond for us.
Great place to shop! I enjoyed my experience shopping with friendly people!
Great place to shop with awesome people to help you
Bethany was great and super helpful!
Scott Grimm was very knowledgeable about everything the store had to offer. He explained everything ans left no question I had unanswered. He made it a pleasure to shop there.
Scott was awesome to work with! He made our experience so easy and smooth. We were in and out in no time with our dream furniture!
Jennifer was very kind, patient and knowledgeable when helping me choose a new mattress that would be best suited for my needs! I had a wonderful experience! I highly recommend going to Ashley’s and asking for Jennifer!
Scott was excellent! Friendly, knowledgeable, courteous. He made the experience of buying a bedroom suit easy. Definitely going back!
I am not one to leave reviews, but Rick at Ashley Furniture made our recent shopping trip an easy and smooth experience. Great guy to work with, highly recommend.
If you stop by Ashley Furniture, ask for Rick!! We had the best experience from the moment we walked in. He helped us find exactly what we needed and was so easy to work with!
Scott was very informative and helpful during my purchase of a mattress and adjustable bed. I would highly recommend asking for him when purchasing from Ashley.
Great customer service from Scott Grimm
Scott was very friendly
Had a wonderful experience!! Rick aka the Coach was friendly and helped us purchase a comfortable couch and even got us a great deal!! The whole store was awesome with our toddler who was having a blast running around and jibber jabbing to every associate he came in contact with!!! I highly recommend them and will be buying more in the future!
Rick/Coach was very nice and professional. He even had stickers for our daughter. He was able to put up with my wife and I for 3 hours. That alone deserves an award. Thankyou, and looking forward to future business.
Scott was great helping us find exactly what we were looking for and was very informative.
Scott is very helpful and nice. When I’m ready to make another purchase I will be giving him a call.
Scott was very knowledgeable and very nice to work with!!
Coach helped me out when picking out some end tables!
Scott was great!
I had a very great experience at Ashley’s today thanks to Lisa! She helped me find the perfect bed!
Scott was helpful, friendly and knowledgeable. We enjoyed the buying experience.
Coach was very helpful!
Rick (coach) was very helpful
Scott helped me fine the right table and chairs I needed for my kitchen. He was very helpful.
Scott, our salesperson was very easy to work with and his knowledge of the product we were buying was soothing to us. It was very gratifying to work with someone who made you understand what you were buying & why this unit was better for you than another similar to it. Because of Scott’s abilities I will highly recommend Ashley Furniture.
Had a really good experience with Ashley furniture. When I arrived I was greeted with a smile and asked if I needed any assistance. I was immediately asked some specific question with regards to what I was looking for and then was shown various options to meet my needs. No pressure to buy but kept me well informed. I made my decision and was out the door in no time. Ask for "Red". Enjoy your visit.
Coach was an awesome salesperson. Came in looking for a mattress to replace a mattress we've only had for a month. We ended up purchasing the tempurpedic cooling mattress that keeps your body at a constant 65°. Never thought I would own a tempurpedic. We are super excited to get it and get a great night's sleep. Excellent service.
Rick "Coach" Moore was wonderful to work with! No pressure, easy to chat with, and had his tape measure ready for all my requests! Great experience!
Coach was very helpful and friendly. Great service, would definitely recommend!
Rick was extremely helpful and friendly! Great service!
Friendly service Would recommend. Rick (aka Coach)
Scott was very helpful and made the purchase a positive experience.
Scott was great to work with! He answered any questions we had and made the process super easy.
Scott was very helpful today! He sold me a mattress that fit me the best and it wasn’t near as expensive as I went in there prepared to spend.
Jennifer was so helpful and friendly.
Rick helped my mom finding a dining room table and chairs. Very helpful! Will shop there again!
Coach was the best and golly he was fast !! He has amazing customer service you can truly tell he has a big heart for every single one of his customers!
Great experience with Jennifer at Parkersburg WV store! Can’t wait for new table!
Scott was very helpful and very naligable and friendly
Very helpful and nice !! Rick moore
Went to Ashleys to find a bedroom suit. Coach greeted us at the door and was very friendly and helpful. We will be back again in the future.
Rick was very helpful.
Scott was very helpful and knew his products. Highly recommend him for your next purchase!!!
Very friendly and clean. Bethany was extremely helpful and knowledgeable
Scott was extremely helpful, very professional and knowledgeable about the furniture
We went in to buy a new mattress for the first time in a very long time. Lisa R. was so very helpful and patient with us as we tried literally every mattress out to make the best choice. She was honest and personable and actually cared that we left feeling like we had made the best decision! All the staff were amazingly kind, but Lisa R. went the extra mile every second she helped us and made the experience so easy! We highly recommend this store!!
Our experience at Ashley Furniture was very positive. Scott was very helpful and knowledgeable about the construction and quality of each piece of furniture we looked at. He was pleasant to chat with. He made buying furniture a pleasure.
Scott was very helpful, professional and very informative.
Great service. Very helpful. Salesman Rick
Bethany was very happy to help get my chair ordered and was very knowledgeable about the chairs.
Rick Moore was amazing. He took me right to what I was looking for and shot me straight on delivers and pickups. 10/10 recommend Rick.
Very good customer service
Great very helpful and efficient service , Scott was a pleasure to work with !!! Highly recommend him !!!
Scott was very helpful with my purchases
Scott was very helpful and knowledgeable
Coach was a great guy. I was in once before just looking and he was very helpful. When I came back to buy, he remembered me. I would recommend him to any of my friends looking for furniture.
We went to buy a mattress, not exactly sure what we wanted. Scott was awesome! He was knowledgeable, answered all our questions and then some, and most of all, he wasn't pushy! Would definitely go back.
Scott was great to work with, very helpful! I would highly rethink as yours sales person!
Scott was very helpful and knowledgeable. I highly recommend.
Scott was an amazing sales rep who took time out to ensure we got what we wanted. He looked for the best deal for us and even took our bed measurements to see what mattress was suitable for us. Amazing rep and we look forward to working with him in the future
First, I would recommend Bethany Place to help you with your purchase. she will answer questions, even if you ask the same one twice, help you choose what YOU need, offer suggestions, everything. I would recommend Ashley. They have a good selection in a wide price range. The showroom is set up for easy access to the furniture, all colors are available to see on the floor, not photos on websites. At this point ( delivery pending), I am very happy with Ashley.
Loved Coach! So helpful and kind and helped me find just what I wanted
Scott was very helpful and wonderful to work with.
Coach Rick was very helpful, but I was most pleased that he made certain I hadn't purchased before, as to be a repeat customer for another salesperson. That's way above being a team player. He was very patient with all our questions, there were plenty. I would definitely recommend your store, but more so the salesperson.
Lisa Robinson was very helpful and patient with us. This was our first experience shopping at Ashleys but will definitely not be our last. Thank you Lisa!!!
Some of the best things we have found are the people. Scott Grimm is on of the best sales people. He always helps us find the best furniture for our budget and no matter the occasion.
Looked forever for furniture at sooo many places and then we met Scott at Ashley and he was wonderful!!! Came in at closing one rainy evening for bar stools and the rest is history...8 FABULOUS bar stools later and we have bar stool happiness!!! 😊😁😊
We received plenty of help looking for the perfect mattress for us by Bethany.
Scott was pleasant to work with. He is knowledgeable and persuasive.
Rick did an amazing job taking care of us.
Wonderful service!! Thanks Rick!
Coach was so helpful and easy to talk to. Enjoyed the experience. Will definitely shop here in the future and recommend to all my friends and family.
Bethany did an amazing job. Her, "What can I do to earn your business today" mentality resonated with us.
Scott was a great help to us picking out a new bed!
Coach was very pleasant and helpful answered all my questions. I would purchase from there again
Scott Grimm was great at explaining mattresses and all options available! We appreciate all of his help!
Scott was great
Rick/ Coach was awesome he was very helpful. He helped also being a returning customer getting me the best deal. Thank you!
Scott is excellent! He answered our questions, showed us what we ask, was not pushy, listened, friendly, took time and we did not feel rushed, and helped with financial options.
Scott was very helpful. Very professional and knowledgeable
Coach made a return and new selection fast, easy and painless. Very personable and easy to work with. If you need new furniture, I highly recommend Coach at Ashley Furniture in Parkersburg!
Scott was really helpful in finding different options of the item we wanted. Also, he was very informative about things that went with our purchase such as the warranty.
Jennifer gave us great customer service we gave her a list of things we were looking for and she went above and beyond in showing us several different choices in helping us pick the right choice for us. Thanks Jennifer
Had great service from Rick! He was very friendly and professional. I would definitely recommend getting a couch or any furniture from him!
Scott was absolutely awsome to work with and was a very nice person and wonderful to spend the time with him
Coach (Rick) did a great job. Thank you.
My wife and I had a great experience at Ashley. Our salesperson Coach was knowledgeable, helpful, and friendly. He made us very comfortable with the entire process of furnishing our new apartment.
Coach helped my parents with all of their needs. Great customer service and financing options. Highly recommend this location.
Scott was great to work with.
Wonderful experience! Very pleased with the service and can’t wait to get my furniture. Jennifer was an excellent salesperson!
Scott was great! Helped me pick out the perfect couch for my apartment that was just how I wanted it to feel as well as the size. Great customer service.
Mikayla was wonderful! She helped my daughter with the purchase of a couch and called to let us know it was available.
Rick was so great and helped us find the perfect bed we needed! Such an amazing employee
Scott has always been great to work with. He takes his time to make sure we'r get what we need. Everybody is friendly. Delivery crew has always been professional as well. Best Ashley within 100mi
My niece bought bedroom furniture last year and only part of it was delivered. She just received the chest with some minor imperfections. When she called about the problem, they did not want to fix her issue. When she requested a refund, she was told all sales are final. Each individual Ashley store decides their own policy. It is very important that customers know this up front. I would never purchase anything from a furniture store with this policy, not even a lamp. Most of the time you don’t have issues; but when you do, this is not what you want to hear after spending a significant amount of money on furniture that you want to last.
Rick. Super helpful from the start to the end. Great place to go.
Coach was very knowledgeable, courteous and helpful. Had a great experience purchasing furniture for my new house.
Coach was awesome.l!!!!! We highly recommend him. He was pleasant and gave excellent customer service. A BIG cheer for the coach Thank you so much from The Lowers
Marsha was a delight to work with. She went above and beyond to help us every step of the way.
Coach offered excellent service! Will be working with him again in the future!
Rick gave great service!
Scott was great to work with super helpful!!
Marsha Cox was my sales professional, she has excellent customer Service
Rick was very helpful with selecting and buying my Queen bed and mattress set. Excellent experience
Big thanks to Coach for your fast & excellent customer service today and the past few years!
Melissa was very knowledgeable about products and worked well with my budget.
Marsha Cox was our salesperson and she did a wonderful job assisting us in finding a new living room set. She was so helpful in answering our questions and walking us thru the financing aspect of the purchase. She didn’t try to pressure us into buying the set and it was greatly appreciated!!
I visited Ashley Homestore today in Parkersburg, WV. Very satisfied with my purchases, very professional staff and Marsha was the most helpful and wonderful lady , I can't say enough about her, very helpful and friendly and a great asset to this business. Thank You Marsha!!!
I have no idea how this place is still in business. I bought furniture July of 2021 and still don’t have my furniture with no delivery date in site. I spent a small fortune to furnish my house instead of getting everything and giving a positive review I’m still waiting for tables nightstands etc with the delivery service saying maybe we can fit u in next month. Absolutely unreal I highly suggest buying from anywhere else I’d rather of cut trees down with a butter knife and widdled the tables myself still would have been faster service and wayyyyy less expensive.
Coach got us the stuff we needed! Great service, thank you!
Coach was great to work with, no pressure and extremely helpful. He's the reason we keep coming back to Ashley.
Scott Grimm did a great job helping me with my furniture purchase. This is my third purchase at this store and Scott always makes sure to help me with my needs, including the best deal possible.
Rick Moore was an exceptional salesman. Great to work with! We appreciate his hard work and dedication to helping us find the perfect media console for our new living room!
We went in not knowing what we were really looking for. Coach met us and gave us several things to think about. He was patient and explained our options. We made our purchase and are waiting to get it delivered. We would recommend dealing with Coach anytime.
Scott was very patient with us as we took time to debate about living room sets. He was quick to look up each set and the delivery times. He even stayed an extra hour until the whole process was completed. Great experience!!!!
Coach Rick is awesome and fun to buy from. Thanks Coach!
Coach helped us and did a great job!
Scott was very helpful!
Mikayla was a huge help in picking out a couch. Would highly recommend.
Walked in the door and were greeted by Rick (Coach) Moore. He was extremely helpful and friendly. Ended up making a sale and a friendship. Good looking quality furniture. Can't wait for it to come in.
Scott was very helpful
4-23-22 We loved the furniture we received. Coach was very helpful and great to answer our questions. We are about 3 months late in posting this. Thanks for your help. Danny and Sherry Dzierzanski
Had some great customer service from Rick and Mindy today. Very polite and professional. Thanks for all the help.
Marsha is a very professional,non pressure and easy to work with sales agent. She’s amazing!
Scott our sales representative was very knowledgeable and helpful, I would recommend him to my family or friends if they were looking into purchasing new bedding.
Rick was very knowledgeable and helpful. He was patient and gave me the time I wanted to make a decision.
Scott was so fun to work with! Helped us find the best pieces for our new home!!
Buying process was easy and quick for what we wanted. Thank you Scott for all your help.
Scott was extremely helpful and friendly! We really didn't know what exactly we were looking for and he was happy to help us explore all of our options.
Bethany, “Red” was very knowledgeable and easy to work with. Listened to what I needed and presented workable ideas. Store clean. Good selection
Bethany was knowledgeable and helpful in the order process of furniture.
Staff was helpful and efficient.
I went looking for a mattress and found a new sleep style. I met Scott G.who I explained what I was looking for which was refreshingas because he listened. He explained & demonstrated the Cool Gel. I am thrilled w the product. I liked his sales style & how informative he was. Need more like him. Thanks 😊
Marsha was great! She was very patient with us and helped us find the perfect furniture for us. We will definitely be a return customer!
I was recently in Ashley’s in search of a dining room set. As I entered the store, I was immediately greeted by Bethany, who has been incredibly helpful and went above and beyond to try and help me find what I was looking for. Thank you for your polite and professional service! I will be visiting Ashley’s again in the future.
I’ve been to the Ashley store a couple of times looking for a sectional. I initially met with Scott and he was helpful in picking out a sectional that I was interested in and letting me know up front when the sectional would be available for it was on back order. I decided to hold off on purchasing until yesterday. Yesterday I worked with Marsha in the purchasing/financing of the sectional. She was very nice and helpful. She answered any questions that I had and worked with me on determining the best financing options. Would definitely recommend her or Scott to anyone interested in purchasing furniture at Ashley. I believe they are a great asset to the store :)
Scott was very knowledgeable and great to work with. With people like Scott there is no reason to shop elsewhere.
Scott is always great to work with and is always willing to help find the right furniture for your house rather be a sectional dining table or mattress.
Wonderful working with Scott.
Scott was great
Coach helped us out almost immediately. Quick transaction. Picked up our furniture today, very satisfied.
Scott was very helpful, knowledgeable, and down to earth! Loved how helpful he was! Will use Scott my next shopping experience at Ashley Furniture. Thank you Scott
Scott was amazing to work with! Looked up other options to find us what was available with no wait! Highly recommended!!!
Rick the coach did a great job. Thanks
Scott was very helpful in helping us buy furniture for our home.
Scott was very helpful, very knowledgeable! I would definitely recommend!
Scott Grimm is very nice and he was very helpful with helping me pick out the mattress that worked best for me! Highly recommend people to go see him if you are in the market for some new furniture or a mattress!
Scott was very helpful. Help us get what we needed to do for our price range. Would definitely come back.
Marsha was so friendly and helpful. She assisted us with our needs in a knowledgeable manner.
We had an awesome experience at Ashley Furniture today Scott was great! If you are in the market for some new furniture besure and ask for Scott he's the best!!
Went shopping for a power recliner for my husband who has upcoming knee replacement surgery. We were not thinking about supply chain shortages. Scott did a nice job helping us navigate what stock was available in our needed timeframe. Unfortunately, the chair we chose needed transferred from Tennessee and adds to our pickup date because trips to Tennessee have been changed to every other week instead of every week. This was out of Scotts control but he assured us that he would regularly check on the status and let us know if the pickup date can be earlier.
Rick A.K.A Coach helped us pick the perfect mattress for me and my girlfriend...thanks for all your help
Scott was wonderful to work with. Very pleasant experience.
Scott was extremely helpful and helped us find everything we needed and wanted. He's definitely the one I'd recommend for all of your furniture needs.
I had the very best sales experience and my sales lady was fantastic
RICK....was very helpful
We had Scott and he was awesome to work with! Didn’t pressure us at all and we loved that! I will definitely let my friends know to come in there and ask for Scott! Can’t wait to get our couch!!
Best time very knowledgeable, Coach was awesome !
We needed a new bed set badly and Coach Rick was wonderful helping us find just the right one. Highly recommend and will be returning for future purchases.
Scott was incredible to work with. He was very knowledgeable and helpful in our decision making process.
Scott was absolutely one of the best salesman I have worked with. He made the experience from start to finish seamless, efficient, and enjoyable! Thank you, Scott, for your expertise and help for the third time. We will be back for sure when we need more from Ashley Furniture!
Scott was a great sales person, very patient helpful, and kind. The furniture is very nice.
We had excellent service by Coach, he was friendly and down to earth. Will make sure we ask for him next time.
Rick did a great job helping us find the correct couch.
Scott was very helpful and polite
Scott was great to work with. Very helpful!! Thumbs up to Scott and Ashley Furniture.
We had a very positive experience with our salesman Scott. We have purchased furniture from Scott in the past. We requested him for our recent purchase because he is knowledgeable about the products he sells and is very personable.
The staff was extremely friendly and helpful. Bethany made the experience easy and hassle free.
Been seeing advertising on Facebook. Was in the area to eat at Cracker Barrel. Drove around and found this place. Was in the market for a new bedroom suit. Strolled in and met with Rick Moore. (Associate sales manager). He was great. Set us up with a fantastic deal and was very helpful felt very at home and very comfortable dealing with him. Beautiful furniture found the perfect bedroom suit. Thank you. The Neader’s.
Coach
Scott was great to work with.
Coach was the best! Great to deal with, and very efficient!
Coach has always taken good care of me. I really appreciate everything he does.
We were met by Rick (Coach) when we walked in. He was very helpful, friendly, personable, and great to deal with. We told him our needs and he was very helpful in showing us options and answering any questions we had. He was not pushy at all. Update: we ordered our furniture mid-February was told it would be a month. We are now almost into April. They called yesterday to tell us our furniture was in, call back to get a delivery set up. I called them to set it up hoping to have it with in a week or so. They can't deliver it for another 3 weeks. :( Which I think is ridiculous, considering it has already been longer than we expected already, now our furniture is going to be sitting there for 3 weeks before they can deliver it. Had I known this we would not have purchased from them. I feel like I have been lied to by them. 😡
Marsha was very helpful. We communicated via text message over several days and found exactly what we wanted for our new home. We would definitely reach out to her for future furniture needs.
Great experience today! Marsha in the Parkersburg store was exceptional! Will definitely return in the future!
We needed new chairs before a surgery. Scott was professional knowledgeable and made sure to be forthright with shipping and delivery! Our chairs ended up coming early and are wonderful. The quality is unmatched! Thank you Scott!
Marsha at the Parkersburg, WV location went above and beyond to provide emaculate customer service!!
Marsha was Very friendly and patient with helping me select a new couch. She did not try and push me to bigger and better and understood my needs.
Scott Grimm was wonderful to work with when we decided to order new furniture. Scott was very helpful and patient during the process. I will definitely recommend Scott and Ashley furniture. Thank you Scott for your help!
Coach was awesome to work with, he made our purchase a seamless experience. We will never shop anywhere else!
Scott was fantastic and very helpful! We appreciated all that he did for us.
Scott Grimm was great to work with!
Went to buy a bedroom suit and Marsha was ery knowledgeable and very helpful
Very knowledgeable very helpful
Coach is amazing. So very helpful
Scott did a great job!
Scott is very helpful , knowledgeable regarding his job.We have worked with Scott twice now when purchasing furniture . We highly recommend him at Ashley's Furniture.
Scott is always very helpful. Thank you.
Scott was amazing and very patient with us as we twirled our thumbs and decided what we wanted and what would be better for us . Such an amazing and personable gentleman . Thank you Scott
Our sales associate Marsha was very kind and helpful. We were searching for a dining room table! She made our experience quick and east! Thank you very much!
Go see Marsha!
Coach is the man!
Rick was a wonderful salesman. Very helpful and made our process of buying very easy and enjoyable.
I tried several times on line to order this couch. I left multiple messages with no return calls. I went to our local store an Rick/coach was awesome. He was very pleasant even with my attitude because needless to say I was not happy with the online customer service or no return call after leaving 3 messages. Because of his professionalism, I purchased the warranty as well as the sofa.
Rick was patient with us being indecisive, and found an error when we paid that saved us money in the end.
Our salesman Scott was very helpful. I got to try many different beds and "got fitted". They delivery guys were all very nice as well.
Scott was very helpful when I was deciding on what to get from Ashley's. While deciding what to get he was helpful by letting me know what was in stock and what would take its time getting to me during covid. He made the experience great for me. He did not push lije some salwsman do he took his time with me even though there were many people in the store.Thank you for all your help Scott!
Scott Grimm was very helpful! Very knowledgeable about mattresses! Thank you Scott!
Thank you Coach/Rick for helping us find a dresser.
Excellent service from Rick at the Parkersburg Ashley furniture location. Would definitely come here again to buy.
Rick was a great help. Friendly and very nice. Would recommend highly.
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated, I just withdraw my profit of $6,548 from my acct thanks a lot Mrs Sophia James fx I now have full trust on you now,, I started with $650 you can also give a try Mrs Sophia James fx is very real.. You can reach her now on email; sophiajamesfx210@gmail.com WhatsApp: +1 (314) 762-9433
Scott was very knowledgeable and helpful in assisting us to pick out our counter height dining set for our new home
Scott was very helpful when deciding on our mattress. He was not pushy at all. Good vibes
Scott, was helpful and friendly.
Scott was a pleasure to work with. He patiently took us around the entire store and explained the features of every single piece of furniture we tried. He was attentive and professional and we are happy with our purchase.
Looked around for furniture and Rick was the best! Helped us find what we were looking for and was super fun to work with.
Scott G. was great to work with at the Parkersburg Store!
Coach was awesome! Thanks for all the help
Marsha was awesome! Very friendly and helpful!
Our experience was great today. Thanks Jennifer
Scott was very courteous and professional. Never pressured us to purchase. Made sure we had the necessary details for what we purchased. Very pleasant experience.
Jennifer was very helpful in the selection and purchase of our new furniture.
Marsha was wonderful to work work. Knowledgeable in the items we were looking for. Ask for her when you stop in.
Marsha did a great job taking care of us at Ashley Furniture. She is very professional, kind and personable. I highly recommend her if you're in the market for new furniture!
The sales associate Marsha Cox was so able to answer questions and show us options based on what we told her we wanted. She was very helpful and we were very happy to purchase furniture. She took good care of us allowed us to ask questions and found out the answers. I would recommend seeking her out when you go to Ashley in Parkersburg WV. The store has many options to select from.
Wonderful visit to your store. I purchased a beautiful table and chairs...very impressed with the quality of the furniture and the helpfulness and polite service I received. I apologize because I can't remember her name!
Marsha Cox was my sales person and she was fantastic. She took the time to let us look, asked what our needs were and showed us several options. I will look her up again if I need to make another purchase
Bethany helped us get the couch we needed. She was great!
Staff is attentive and helpful. They take care of their customers attending to their needs. Will work to complete the sale.
Scott did a great job and was easy to work with. He was very helpful and led to me buying a mattress
Thank you Bethany for making my shopping experience easy and hassle free
Scott was fantastic to work with!
Scott was great! He provided a level of professionalism that was unexpected. He was honest and upfront and went beyond the corporate cookie cutter salesman and was personable!
It was a pleasant experience visiting the store and the young lady who helped me was excellent.
Scott was very detailed and helpful with our purchase. We greatly appreciated his efforts.
Scott in the Parkersburg location was very friendly, helpful and knowledgeable. We are excited to receive what he ordered for us, and he gave us alot of great information on some future purchases we will need. Thank you Scott, you are AWESOME!!!
Great experience at this Ashley location. Rick was a big help and was able to get us exactly what we were looking for!
Scott was great. Very helpful and patient with my many questions.
Scott was extremely helpful specially when they were about to close.
Scott was very helpful and very understanding. Would highly recommend him to anyone.
We walked into the store looking for a sectional with very specific criteria. Scott was very knowledgeable of the sites inventory and was able to quickly find us a couch that checked every box! Highly recommend!
Rick at Ashley furniture was very helpful and helped us pick out exactly what we were looking for! Will definitely shop there again and look for him to help us.
Rick was so helpful with our purchase. Will definitely recommend him and will be back!
Coach
After spending hours at another furniture store and not getting any help we drove down to Ashley furniture store where we were met by Marsha! Marsha took the time to ask what we were looking for and in what color! Marsha took us around the store and showed us beds that came in the color we were looking for and gave us some time to figure out what one we loved most. She was very sweet and caring especially since we were shopping with our young child! We are so thankful Marsha helped us in finding the bedroom suite we’ve been long over due for! Thank you Marsha Cox at the Parkersburg,wv location ❤️
Marsha was professional- thank you Marsha for helping with all our needs! 🤗
Scott was great to work for!
Coach took good care of us during our furniture buying.
Marsha Cox was very polite and helpful. The store was clean and nicely organized.
We are very pleased with the the help and generosity we received while in search of office furniture from Rick . He was super helpful and explained everything. Thanks
She was really friendly and helpful
Marsha at the Ashley Homestore in Parkersburg, WV helped me with a purchase today. She was very helpful and friendly, and took the time to answer all my questions. She was very knowledgeable concerning the options and offerings. If you’re in the market for furniture of any kind, please see Marsha. She will make it a pleasant experience.
We really enjoyed Jennifer as our Sales Person. She was knowledgeable, patient, and very friendly. We will definitely choose Ashley Furniture over the other furniture stores for our next purchase simply in fact because of Jennifer. It was nice meeting you today Jennifer.
Marsha was such a great help and so nice to work with during the recent purchase of my new dining set. It was refreshing to find such a friendly face during my shopping experience. Highly recommended!
Marsha, was extremely helpful helping us find our living room furniture. She was very easy to talk too. She also, helped us find a bedroom suite and mattress for a later purchase.
Coach helped us and was super friendly and informative! He was very prompt and easy to talk to. :)
I highly recommend this Ashley Furniture at Parkersburg WV. I have a great experience on it. Mr. Scott, he did a great job and he always was focused on client satisfaction because he explained me all the financial options I really appreciate his help. Thank you
Today my husband and I had a wonderful experience buying living room furniture with Rick "coach ". He is a wonderful sales men and we will be back.
Scott was great!
Scott was a great salesman. He was great to work with and he looked around for me to see what fit my needs. Would highly recommend him.
Rick/Coach is great salesman and super nice. Great person.
Rick did a great job selling me a couch 🛋
Coach was awesome and so patient with us! Thanks a bunch!
I bought a new recliner from Scott Grimm, a sales representative at the Parkersburg, WV store. I love that store and he helped me tremendously. I have a hard time making up my mind and he was very helpful in explaining the power chairs dynamics etc. I just received a call from him and I can pick up my chair tomorrow. Hoping for good results with my new purchase. Thanks again Scott Grimm.
Scott was really helpful, polite, and professional.
Jan 2022 Back again to purchase a bed. Worked with Coach and Scott. Both did a good job getting me what I needed and worked hard to keep me in my budget! Thanks Again! 5 stars November 2021 Coach did an awesome job taking care of me. Thank you!
Great experience working with Marsha at the Parkersburg, WV location.
Easy experience from start to finish. Thank you so much!
We had wonderful service by Coach! I cannot wait to see how clean my house gets from the new cleaner that we got with our purchase too! Just call my husband, “Mr. Clean!”
Marsha helped me find everything I was looking for. The staff was very friendly and I had an enjoyable experience.
Very nice people. They work with you.
Very pleased and completely satisfied with service today! Can’t wait to receive my new furniture! Thank you so much Rick coach Moore!!!
Coach was friendly, courteous, and very helpful! He walked us through the steps to get outdoor furniture. Very relatable and loved the stories we shared! Go Pioneers!!
Great working with Scott G RIMM at Ashley HomeStore Guion Road Parkersburg
Working with Marsha was a great experience. She was very knowledgeable and very helpful. Would highly recommend you ask for her if you plan on shopping at Ashley’s Furniture.
Diana was great!
Jennifer is so great to work with! She helped us find the perfect furniture for our home!
Scott was amazing helping us find exactly what we needed !!! Very friendly and helpful !
Scott was great.
Request Marsha Cox, she was great. Helped me pick out the perfect recliner:)
Scott was excellent help and made she we got exactly what we were looking for!
Scott was very helpful. Thank you.
A great experience. Large selection to pick from. Scott was helpful, patient and answered our long list of questions. If you're shopping for furniture.....ask for Scott at Ashley Home Store.
Marsha was great she welcomed me with a smile. Took time to listen to what I was looking for. She was friendly and helpful from the time I got there to the time she walked me to the door. I will definitely go back. Thanks Marsha 😊
Jennifer at Ashley HomeStore in Parkersburg was extremely helpful! I was having issues with a different furniture store and she quickly found what I needed and got the items shipped. I will definitely go here first next time. :)
Marsha is wonderful! Would recommend Ashley Furniture to anyone!
Marsha Cox was so wonderful and helpful while picking out my bedroom suit!
knowledgeable, helpful sales people
Rick met all of our needs and went above and beyond to help us! Thank you so much!!
When you go to Ashley furniture definitely ask for Marsha!! She is the most helpful and kind person ever! She walks you through everything so effortlessly, and answers all your questions with confidence! I’ve made two purchases there and had her both times, I will always ask for her in the future!
Great service, Marsha was very patient, helpful, and informative with us while we made our selections.
Coach took great care of us
Stop in and ask for Marsha C for all of your furniture needs!! she patiently helped my family choose our sofa set and she thoroughly explained the sale, warranty, and the delivery process. I appreciate all of her help and we will purchase with her again. the store was very tidy and everyone was friendly!!
Rick (Coach) was awesome. Made furniture shopping a little less miserable. Good, wholesome genuine guy. Plan on coming back when it's time to buy our daughter a "big girl" bed.
Coach helped us out a ton on the purchase of our sectional couch. He made the process easy!
Coach was great, efficient and helpful picking out my new furniture! Great customer service, thank you!
We came in less than an hour til close, sat on 3 couches and bought the 3rd. Marsha was very helpful to us. She made the buying process painless and quick.
Marcia at the Parkersburg Ashley store location. She was fast and very responsive to questions we asked and very knowledgeable on the furniture in the store. Highly recommend her!
Coach took excellent care of us. We were treated so much better at Ashley Furniture than we have ever been at Big Sandy. We will definitely be back!
Jennifer was very helpful and patient. Thank you!
Shopped at Parkersburg,WV store and Marsha was a wonderful help.
Jennifer helped me find a great living room set while staying within my budget! She is very informative on materials and warranty information so I walked away with furniture that fits my style and can stand up to pets. Im expecting to fully enjoy my new living room set. Thank you Jennifer!
Good selection and professional salespeople.
Rick was great and super knowledgeable! I will definitely be back if I need furniture in the future. Thanks!!!
Scott was amazing to work with I will be coming back 🙌
Marsha Cox was wonderful to work with! She was knowledgeable, very helpful and extremely pleasant! She helped us choose just the right piece of furniture for our home. I highly recommend Ashley Furniture and ask for Marsha Cox when you get there.
Was very helpful! With scott
Worked with Coach Rick the last few days when purchasing our new couch. He was great to work with very friendly and helpful through out the process and took time to help us. Very pleased!
Coach Rick was wonderful to work with! Highly Recommend
Marsha was a great person to work with when we were trying to decide on a bedframe and dressers. She was very helpful in figuring out the type of wood we prefer and gave us great deals when it came down to purchasing.
Scott Grimm was very helpful. Thanks
Great experience. Scott helped us find what we were looking for.
Scott has never steered us wrong in any of the furniture we have bought over many years of shopping here.
The people that works there are very pleasant to talk with. No pressure of buying something. If you are ready to buy furniture for your home or office, go to Ashley in Gihon and ask for Scott.
Always a pleasure to do business with Scott Grimm. Very helpful and enjoyable to work with.
Coach was great
Hubby just going window shopping at Ashley, however Scott the sales man was very nice and hubby decided to buy high end new living room furniture. Was not the plan to buy at the time but Scott was very nice and show us lots of real leather furnitures and bought it right there with his help. Thanks Scott!
We purchased a new dining room table today and Coach helped us. I’m so happy that he did because he showed us a table that we initially passed over, but then fell in love with. It’s a beautiful solid wood table that will definitely hold up to our three young boys. We’re very happy with his help!
Rick was great to work with. He did everything possibly to help us get the dining table that we wanted and the financial aspect figured out.
Marsha Cox was my rep today at Ashley Furniture at the Parkersburg WV, store site as I made my purchase selections. She was patient and answered my questions appropriately. When I was doing research earlier this year before making my purchases, Marsha had been the contact and had given me her card, which made it simple to ask for her. She was helpful during that first store visit and it was a pleasure to have her guide me through the payment process today. Thank you Marsh and financing staff. I came away feeling like my business was important to you.
Scott is an excellent sales representative and is extremely knowledgeable! We greatly appreciate his great service in helping us secure our new couch and two new chairs. This is our fourth furniture purchase at Ashley Furniture and we really love our new pieces! We would definitely recommend them to others! Much appreciation Scott at Ashley Furniture in Parkersburg, WV!
Marsha Cox was amazing. The manager talked to us a bit about beds which was very informative. But Marsha was the star of the show highly recommend goin there all around good people. That’s hard to find anymore.
Scott was great to work with. Very patient and helpful.
They was really nice you me and my sales woman was really nice and helpful.
Wonderful experience shopping at Ashley Furniture! Everyone there is super nice and the selection is wonderful. We were very happy to work with our Salesperson “Coach” (Rick). We picked out a great loveseat and look forward to many years of comfort. Highly recommend shopping at Ashley!
Jennifer was a great help, super nice, she answered all our questions and was receptive to our needs and concerns. She showed us multiple options that would fit our needs. She gave us her opinions well, which was a great help. We had a quote and furniture picked out from another store, however after looking at the quality, warranty and the willingness to work around our schedule for delivery, we were sold. It was a great easy experience.
Rick was my salesman. He was very patient with me and very knowledgeable and honest about the furniture I chose. He wasn’t pushy at all and just wanted me to be happy with my purchase! I can’t wait for my furniture to come!! Ask for Rick when visiting the Ashley Store because he is amazing and will help you to find the furniture that is best for you!!
I went in to find a TV stand and Marcia was so helpful and patient with me. She went above and beyond to make sure I was completely happy with my selection.
Scott was very helpful
Scott was very helpful and great to work with.
Scott was very helpful on our recent furniture purchase. He was very patient as we looked at several living room suits. He was very knowledgeable of all the models, answered all of our questions helping us to make the best choice for our needs.
Highly recommended. Jennifer Doyle is very friendly and knowledgeable. Good product
Scott was great to work with!
I was in twice and Rick Moore was so much help! He showed me all the options I was looking for and explained everything great.
DIANA DID A WONDERFUL JOB. SHE ANSWERED ALL OUR QUESTONS , LOOKED EVERYTHING UP FOR US AND WAS very helpful and kind. I will definitely recommend her .
If you visit this store ask for sales professional Bethany Place. She is very knowledgeable and professional. Bethany allowed us to take all the time we needed to and she took the time to explain all the warranties and aspects of each mattress. She exceeded all our expectations.Thank you Bethany for a wonderful experience.
Coach was so helpful and got us great prices! I highly recommend Ashley furniture of Parkersburg!
We were very pleased with our salesman, Scott Grimm. He was extremely helpful and informative.
Great service at this Parkersburg store. I would go here if i need anything rather than ordering online Scott took the time to sit down with me and find the items i need and told me what is in stock and what is under order. Promptly delivered at the promised date
💯 recommend, make sure you get with Rick Moore he always provides a top notch experience.
Scott was great! If you are looking for furniture, go to Ashley and ask for him. He was knowledgeable, friendly and patient.
Coach did an amazing job in showing us the product we was looking for.
Stopped in to look for a platform bed and night stand. The one they had was perfect. Brittany even changed the batteries in the light so I could see how bright they were. Finished all the paperwork in a timely manner and then I saw a chair I liked. With a smile Brittany and the women at the desk cheerfully redid all the paperwork to reflect the additional sale . I was pleased with the entire process. Two great employees at the Parkerstown Ashley store.
Melissa was fantastic! We bought a bed and a mattress and she helped us so much! Thanks Melissa
We had a great experience, Coach was very helpful!
Scott was good to work with. He was helpful and answered every question we had , big or small. Was never pushy and helped through entire time. We even left and come back, for the good service and prices. Very good selection of furniture. Clean and friendly store. Highly recommended.
Scott is very helpful he was able to help with finding the perfect sectional for my new house.
Great service! Friendly and helpful.
Good experience with Coach.
Service and willingness to help you with your purchase .
Scott was extremely helpful.😀👍
Diana and Doug took good care of us. Thanks
Good quality
Scott Grimm was extremely nice and was so helpful showing us what we were looking for. He listened to what we wanted in our purchase. We will look for him next time.
Mikayla did a great job when we came in to buy a new couch. I had something very specific that I wanted, which was not on the floor, and she knew immediately what I was describing and found it for me. She also pointed out items to me that I mentioned that I wanted in the future, and when I am ready to buy them, I will come back and request Mikayla for my salesperson again.
Scott was super helpful! He was great to work with in finding the perfect couch for our family!
Scott Grimm was very nice, helpful and professional. Scott answered all our questions and got us out in a reasonable time period.
Coach is amazing!
Purchased furniture at Ashley Home Store today ! Scott was extremely helpful and more than willing to answer my questions and offer helpful suggestions. Would definitely recommend him to help in your next furniture purchase!
Scott was great to work with a very friendly!!
Thank you Rick for your kind service. I greatly appreciate it. Very Professional.
Highly recommend Rick “coach” Moore - he’s the best in the business!
Rick, (Coach) was a nice guy to work with when my wife and I just purchased some couches, answered all our questions. Will eventually shop here again!
Bethany was so amazing to me! It took me over a month to make up my mind, and every time I came at her with more questions, she was knowledgeable and able to answer all of them! Thank you so very much!
They were really helpful and our sales rep was awesome and very friendly.
I liked the way the furniture was displayed. And every one was friendly and helpful. Diana took good care of us while we were deciding, and handled the business end of things very efficiently.
Purchased a sofa recliner today. Happy to say our experience with Marsha was pleasant. She was very knowledgeable, friendly, not too pushy but close enough to answer any questions. Thank you Ashley!
Ask for Scott. He's very knowledgable in the mattress department. Can't wait to get our new one. He is also great at helping us pick out tables. THANK YOU, Scott
We have bought off of coach for about 6 years. He is always very friendly and super helpful! When we are looking for furniture, we always go and look him up!! Thank you so much for your service to our country and such great customer service to the Mid Ohio Valley!!
Had another great buying experience at Ashley Home Store,Scott Grimm was very helpful and knowledgeable. Thank you and we will be back !
I ordered a chair at the beginning of the summer. two weeks ago I was told it finally arrived but couldn't be delivered until August 21st. Today, August 20th I get a voicemail saying that the back of my chair is broken and will now be reordered. I paid for an expensive warranty and the expensive delivery fee (removal of the old chair is not included), but I can't get my chair in a couple of months. There was no offer of any type of compensation for my inconvenience and additional wait. At this point, I assume that I will die of old age before my chair arrives from Ashley Furniture. Obviously, I need to check into getting my money back so I can purchase a chair from a company who can deliver it in the same season it was purchased.
Rick is great.
Scott was great. He allowed us to roam the store, get a feel for what we liked, answered all our questions, and made suggestions based on what he felt we had narrowed down our likes and dislikes. He handled our paper work well, and respected that my husband served in the military for 23 years. We will be looking for Scott for our next furniture purchase. Thanks Scott! We enjoyed talking with you!
Great experience working with Scott!
Scott was wonderful to work with
Scott Grimm from Ashley Homestore in Parkersburg was so friendly and informative. He took time to answer all our questions and made it easy to make an informed decision on on our new living room furniture. We recommend Ashley Homestore in Parkersburg. Be sure to ask for Scott!
Everyone was helpful and friendly from the salesman to the delivery persons. I absolutely love my new couch!
SCOTT IS A GREAT PERSON VERY FAST AND WE WILL BE BACK
Bethany did a great job helping me find just the right furniture. I walked through the store and did not see what I was looking for until Bethany showed me one I had overlooked. She was so friendly and helpful!
I cannot thank Scott enough for the assistance he provided yesterday. He went above and beyond to make sure I was able to find exactly what I was looking for, and would be able to get it quickly. I've been to so many stores looking for bedroom furniture, but Scott made the process a breeze. I would highly recommend anyone looking for furniture to go and see Scott!
What a wonderful experience. Thank you Mikayla for your help!!!
Mikayla Gessel was the best ever she helped us pick out the perfect furniture to our new bedroom stuff and a brand new couch. We will be back to see her soon for a new table!!!
Great shopping experience at Ashley’s! sales assistant Mikayla was patient to answer our questions and even offer suggestions which was very helpful. She was very friendly! Will definitely be shopping here in the future. I am giving a four star because we still haven’t received our furniture to verify delivery services.
Mikayla Gessel and Bethany Place was a huge help and walked through every step! Ashley’s is our pick for best store.
We just bought some new furniture from Ashley. Mikayla was such a great salesperson and was very helpful. We are very satisfied with our purchase and with the help we received from Mikayla.
Friendly. Takes time to show and explain products salesman Scott was polite and knows all about the products I will do all of future furniture from.
Great furniture, great store! Rick did an excellent job helping me with a sofa and a loveseat purchase. Very happy with my experience!
What a great store and shopping experience! We have shopped here to fill our home with furniture. 5 years later and we are returning again to shop for a couple items for our home. This store have couches of many varieties and styles, bedroom furniture, dining room sets, accessories for your home. We have worked with Rick (A.K.A) "Coach" and recommend him hands down. He is knowledgeable, goes over and beyond to help, and friendly. We definitely recommend this store!.
I had Scott and he was super kind and fun to work with. Even with all of the difficulties we had, he still stayed positive and made all the calls we needed to get everything completed. We’ll definitely use him again for furniture!
worked with Scott Grimm and he was very nice and knowledgeable about products. Very easy to work with and great customer service. definitely recommend him.
Rick was great today and helped with the purchase of a recliner! Much appreciated!!!
Bethany was great !!@
Scott was wonderful to work with. Stop by and let him help you. Great salesman!
Scott is an amazing sales person. Very helpful and knowledgeable! Will definitely buy from him again!
Rick helped us with buying a mattress and really went above and beyond with customer service. When we buy our next piece of furniture we will most definitely be coming back to Ashley & asking for Rick to assist us!
Scott was very helpful! Thanks!
Very nice selection and helpful people
Very helpful and easy to work with.
Jennifer Doyle was very helpful to us finding what we needed. We told her exactly what we wanted and she walked us to her recommendations. We ended up buying the 1st couch she recommended. Couldn't ask for better or friendlier service!
Wife and I came for a chair and was greeted by a gentleman named Rick (aka "Coach"). He was very pleasant and not pushy at all. Answered all our questions and provided insight and expectations on the chair we had settled on. I left to get measurements at home but came in today to purchase. He was with other customers but was able to balance the busyness of his store and see to my purchase in a fair amount of time. Solid salesman Ashley has.
We went in looking for a couch. Jennifer Doyle met with us and showed us around. she was AMAZING! She showed us everything we were looking for. She was so awesome, we wound up buying a bed as well!
Rick was very helpful with my purchase, his service was enriched with patience and humility. I would definitely recommend working with him.
It was excellent experience. Salesman Scott Grimm was knowledgeable of the different products He was also courteous and very helpful.
Coach was excellent!!! Highly recommend!
Jennifer was helpful and easy to work with!
Scott was super helpful and not pushy at all like most salesman I've dealt with. Next time we deal with Ashley Homestore I will ask for his assistance again!
Rick did a great job helping me today with buying my furniture !! Great experience !!
Scott done an amazing job helping me out. Scott was very helpful in my selection
Scott was very professional and understanding of the process to get us what we were looking for. He even gave my 5 year old and 2 year old a toy to keep them busy, so I could focus on the financial programs they offer. Will be going back, because of him. Thanks again
Scott gave amazing service. Quick and easy!
Scott was very polite and helped me alot
Scott
Diana was very patient with me and my indecisiveness.
Very professional. They know their inventory
Scott was very professional and pleasant to work with.
Shortly after walking in we were immediately greeted by the nicest of staff. Scott was our salesman today and he was very friendly and personable! He was very knowledgeable on the kitchen tables we were looking at and he made it very easy for us to make our decision! Ashley's quality is what brought us in today but Scott's friendliness and professionalism is what will bring us back.
Great service, easy to do business with.
coach
shout out to Coach for again helping us with our purchase. helpful but not pushy, let us shop at our own pace, and answered all our questions thanks
Scott was awesome to work with. He was very knowledgeable about the furniture and gave us time to decide what we wanted without hovering over us. Will definitely go to him for our next purchase.
Scott was our sales man. As always, great to work with. He is really an asset to your company! ~Rebecca Hamm
We walked in to check out furniture in June and we were helped immediately by Rick. He helped us put together a great selection and we were excited for the delivery. Today, on July 25th, since we hadn't heard anything about our late July delivery estimate, we called twice today after receiving zero updates as promised to find out the furniture won't even be received by them until nearly mid to the last week of August. We are highly disappointed on the follow through on the items we purchased.
Scott was great to work with. Answered all our questions.
Coach always makes the buying experience more enjoyable! I highly recommend him as your sales guy. There’s never a dull moment.
Scott was very helpful and answered all the questions we had, and showed us everything we ask.
Worked w Coach at Ashley HomeStore in Parkersburg and he was very nice and helpful. Told him what I wanted and my purchase was done in less than an hour.
Rick was very helpful and had us in and out in no time.
It has been well over 15 years since I purchased a new living room set and I have to say I could not have been any more pleased. Scott was our sales person and he did a wonderful job! It was myself and my son looking. Scott was very personable and my son became the “tester” of all the sofas and chairs, which I think he thoroughly enjoyed and Scott was very patient with:) Not only personable, but very knowledgeable with the very wide selection to choose from. So, thank you Scott, you made this big purchase for this single mom and her son very easy and enjoyable!
Coach was awesome!! He was kind, knowledgeable and helpful. I will certainly come back to him when we need additional items. Thanks so much!! Rick was great!
My recent trip to Ashley Furniture Store was a very positive experience. My salesman was Scott, not only was he very pleasant, but he was very knowledgeable and a great help. He understood exactly was I was looking for and helped me find it! I’m very pleased with my purchases. If I need any thing more I’ll definitely ask for Scott!
Coach did an awesome job assisting us and working with our budget!
Great shopping time. Found exactly what I was looking for. Sales Professional Diana, very helpful, patient and answering all my questions about delivery dates, different color, measurements. I would definitely recommend Ashley Home store. You feel right at home very important to me. Thank you Diana Veatch.
Our salesman was Scott. He was very helpful and knowledgeable. He allowed my wife and I to browse and talk and get comfy on several different sets without being pushy or interrupting the process we were going through, all while updating us on features, materials, colors, or availability of the different sets. Once we settled on the set we wanted to buy he worked with us making sure we got the configuration we preferred and a date that was sooner than we expected with limited availability due to covid. Highly recommend due to the great customer service and the memorial day sale was exceptional for pricing the set into our budget.
Rick Moore was a pleasure to deal with and so helpful!
Great.very nice
Coach was very informative and helpful during our multiple room furniture browsing and purchase. He was helpful and gave us space to discuss what we wanted to do without hovering and we really enjoyed working with him.
Excellent service from Coach! Very friendly and knowledgeable!
Our experience with Scott has always been great! He’s always so knowledgeable, helpful and goes above and beyond to make us feel like we’re getting VIP treatment.
Rick was amazing to work when purchasing my new home furnishings.
Marsha was great! Thanks!
Scott was REALLY helpful and informative!
Rick did an awesome job
Awesome experience here for the second time doing furniture shopping. Worked with Coach both times and he was great! Super helpful and got us a great deal. We will definitely keep coming back for our furniture needs!
Coach was great! Helped me and my family get stuff taken care of. Helped us fine the best for our money.
Rick (“Coach”) was our salesperson and the customer service we received from him has been nothing short of amazing. He personally delivered half of our furniture because the rest won’t be in until later and we needed chairs ASAP. Instead of having us wait for the delivery team, he brought our recliners to us in his own truck. While shopping for our furniture in the store, we told him what we wanted and he brought us right to the set we decided to buy. Super nice, down home guy who truly cares about his customers. Couldn’t be happier!
Thanks to Bethany for helping us find our new living room furniture! They had a great selection and she helped us find just what we needed.
He was amazing guy that helped me very well
My husband and I were looking for living room furniture. Scott was our salesperson. He showed us furniture that was in stock so we wouldn’t have to wait several months. He was very professional and not pushy. Thank you Scott for making our buying experience very pleasant.
This is the second time my wife and I have purchased from Ashley. Scott G. has helped us both times and is great to work with. He seems to have (or find out) any answers we need. It's a great place with reasonable prices.
Quick, helpful service
Was in there yesterday to buy new furniture and had a great experience. Rick Moore was very helpful, friendly and made sure he got us the best deals. Can’t wait to get my new furniture. Thanks again!
Coach was a great help to my husband and I! He was so friendly, and everything went very well on selecting our new dining set.
Coach was helpful and professional and seems like a guy I would hang out with..
Good place for furniture
Have shopped at Ashley for years and have always had Scott Grimm helping me. He does a great job. I recommend asking for him.
Have shopped Ashley's for years and have worked with Scott Grimm each time and he does a great job. Would recommend asking for him.
Coach helped us
Wow! All I can say is the sales experience was awesome. Rick Moore was very helpful in getting me exactly what I wanted😊. I will definitely be shopping there again👍
We were shopping for a reclining loveseat. Coach was especially helpful and patient with our questions and the time we took to decide on which piece we wanted. He explained everything in detail and with a courteous and professional attitude. We look forward to our next purchase from Ashley.
Rick “coach” did a great job showing us options and explaining about the furniture. Very pleased with the service.
Beth (Red) was a terrific sales person to deal with!
Scott was great help us get the right mattress for us very professional
Scott was so helpful with our purchase. Thanks again.
Scott provided us with excellent customer service !! Will shop again at Ashley Furniture!
Rick (Coach) was extremely helpful with helping me pick out the perfect bedroom set. I’m extremely happy with my experience!!
Helpful salesperson “Scott”.was very courteous. Stayed with me as I signed all the papers. Explained everything thought.
Scott was very helpful in guiding us to the furniture we preferred. He was also knowledgeable about the items. He made our visit pleasant.
Rick (Coach) was a huge help with picking out the couch for my basement. The process was super quick and easy. I highly recommend!
Scott was very helpful and full of Information. Thanks for helping us with our purchase
Scott was a tremendous help with the purchase of our new kitchen table!
Rick helped us pick out the perfect kitchen table for our house..... thank you rick and Ashley furniture
I highly recommend Ashley Furniture as I got service immediately!! Rick Moore was the associate that helped me. He had a lot of knowledge of the products and suggested the recliner I was needing. They have high quality Furniture at a good price. Will shop there again!
Rick Moore is awesome
The sales people are very helpful and knowledgeable. We’ve purchased twice in the last 4 years and both times we were lucky enough to work with Scott. He’s helped us find what we want, given us options we hadn’t thought about and in the end allowed us to make the decisions at our pace.
Coach was awesome! Super down to earth, didn't pressure us into buying anything, and was very knowledgeable about the product. He didn't show us anything outside of our price range or anything that we couldn't get quickly. Would definitely work with him again!
Scott was very helpful and kind
Awesome service. Our sales guy, Scott, was off the clock but he stayed to help us out. He waited while we borrowed a couple of pillows to take home so we could see which sofa would look the best. Most of what we wanted was in stock. Some stuff we wanted won't be in until the end of May but I discovered that was an issue with all of the furniture stores I had gone to. I had already looked at so much furniture over the last week that the colors were starting to blur together but Scott was very helpful in showing us pieces that would flow from room to room. Not to mention he was very patient with us since we couldn't seem to agree on a set style we both liked. . Thank you Scott. Definitely 2 Thumbs Up!!!
Coach went over & beyond to take care if us. Highly recommend! Thanks Coach!
Coach was great to work with! Very, very helpful. Will definitely be back!!!
Scott was a tremendous help to us. We gave him an idea of what we were looking for and he showed us tons of options until we found the perfect furniture for our new house.
Scott was delightful and very helpful
We came to Ashley HomeStore to find a new sectional for our living room. We quickly realized that we weren't really sure what would work in our small space. Fortunately, we had a wonderful salesperson, Rick! After Rick provided a lot of good information and showed us our options, we were able to go home, figure out what actually worked before we made our purchase! We appreciate all the time Rick took with us before we decided on our new furniture!
Mindy was very helpful!
Excellent service from Rick. Made us feel at home. Highly recommend!
Rick was very helpful and knowledgeable about the product we were looking for. Excellent customer service
Very good environment Rick was great. Thanks coach.
Scott was absolutely awesome from walking in to helping my wife and I pick out our amazing bed room set for our new house
Scott was very courteous and knowledgeable! He did a great job helping us through the entire process of purchasing our outdoor furniture! Thanks again!
Scott Grimm was our salesman at the Parkersburg WV store. It took me 3 visits to make up my mind. He was never pushy, but very patient and helpful.
I had the pleasure of meeting Scott Grimm today, he was great to work with. I'm glad Ashleys was my first and last stop looking for a living room set.
Rick was knowledgeable and helpful on my recent trip to Ashley furniture store in Parkersburg. Thanks a bunch Rick
Go see Rick. He gave us great service and we had a fun shopping experience!
My husband and I made a purchase from here and the sales staff were very helpful.
Rick was amazing and didn’t stop til I got what I wanted 😊
Found something online so called store for advice and to order!! Mindy went above and beyond for us!! thanks so much mindy!!
Scott was a great help in finding our mattress. We will request Scott’s assistance again for future purchases.
Scott was very knowledgeable and friendly!
Scott was very helpful & professional
Rick was extremely helpful with my bed purchase.
Had another great experience with Rick. I highly recommend going to see him if you are looking for some new furniture. Thank you Rick
Scott has a fun personality. I enjoyed my experience at Ashley homestore.
I recommend stopping in Ashley Homestore in South Parkersburg and talking to Mindy Sereno! She is very helpful and made our experience great! Great store!
We purchased a living room furniture set from the Parkersburg, WV location. Mindy was very helpful and made our purchase quick and painless. She was great!
Bethany the red head is who we had help us. She was amazing and super nice!
We recently shopped at Ashley Homestore in southside Parkersburg, Our Salesman did an excellent job, very attentive and patient to wife's needs as to what she was looking for. I would Highly recommend Rick Moore! Job well done. Thank you!
My husband and I were thrilled to find a new couch at Ashley's! We spent several days looking and finally found one that meet what we were looking for in our price range! Rick "Coach" was awesome! He listened to what we were looking for and took his time to help find us something that fit our budget! We look forward to going back to find a new mattress in the near future!!!
The associate Rick/Coach was very helpful & knowledgeable with our purchase at the store. Worked with us with in our budget very personable as well. A good employee. Thanks so much
We stopped at 4 other competitor stores shopping for 2 recliners and no one would help us. When we walked in Ashley’s in South Parkersburg and were greeting instantly and was able to select the recliners that we liked. Thank you
The staff was great to work with and was very patient with us. We have not closed on our home yet, but were looking for furniture and have done no research so we walked in with blank slates. We had questions and I was pulling and prodding every inch of the furniture o see what options and quality was being offered. We decided on the Capehorn recliner set, but we left and went to look at 4 other furniture stores also. Ultimately we came back and bought it, as well as returning later to buy a coffee table and end tables. We will be shopping here again when we need furniture.
Great customer service, great quality at a great price. Thanks for all the help Mindy Sereno
Scott was very helpful
Scott was very professional and helpful.
Scott at the Ashley home store was very helpful and funny😊 did a great job helping us pick out a recliner to suit our needs
The service I received from Diana and Doug was outstanding! I highly recommend Ashley's on South side.
If you are looking for new furniture, Ashley’s is the way to go. Rick went above and beyond to help us get what we need. There is nobody better out there in my opinion. Rick will do anything he can to make sure you get what you need. 5 stars for Rick.
Thank you Scott for going the extra mile to help us find what we wanted.
Scott has always treated us with respect and showed us kindness and loyalty. He is a good sales person.
Stopped in Ashley Furniture to check out the couches. Scott was so helpful and steered me to a great deal!
Rick Moore did an excellent job in making our experience buying new furniture quick, easy, and helpful yet once again. This is our second time working with him and we will continue to in the future. Highly recommended.
Scott was very helpful!
Scott helped us pick out the exact bedroom set we wanted and even price matched the website and accepted online coupon codes in store.
Rick couldn’t have helped more. Great service with great merchandise. Will keep coming back. Thanks for all you did Rick, and for giving the company such a positive customer experience.
Thanks Rick for great service and a deal!
Thank you so much Rick Moore! Great service and great guy.
Scott was great at helping find a living room set
Mindy is my favorite salesperson.
Always see Rick, he has never let us down, gives us the best deal with great assistance on what works for our lifestyle. Always Rick!
Excellent place to buy furniture. Scott our salesman was very helpful, friendly and knowledgeable. Definitely recommend them. I will be back!!!!! There's a kitchen table calling my name :)
Rick was extremely helpful and ensured I got the best price possible.
Friendly staff they just didn't have what my wife and I was looking foor.
We had a bad experience and will not be returning. Sales people were nice but the happiness ended there. Furniture was late, due to COVID, okay not their fault... but delivery was terrible! We got a call saying they deliver one day a month if that doesn’t work for us then they deliver again in 3 weeks. Delivery day arrived and we were told they would be there between 1:45-4:45pm. We had family coming to meet them bc we were out of town. (Something we clearly communicated the day we purchased furniture but were promised it would be delivered by time we left town) We got a call from delivery at 11 am saying they were at our house and because no one was there they would leave our dressers on the front porch! After multiple calls they waited 30 minutes for family to arrive. Then it was discovered that our dressers were damaged. We were told they would send someone to fix the problems. Instead, they mailed us the parts to fix it ourselves! We paid good money to get screwed over. We will not be back. Buyer beware.
We purchased furniture in November 2020 and it was promised by first of January 2021. It did not arrive until end of January. We had no delivery options. We were told they deliver this day or wait 3 more weeks until next day they will deliver. Deliver guys were terrible!!! We were told they would deliver Between 1:45 pm and 4:45 pm. We were out of town so we had family meeting them. At 11 am we got a call from delivery saying they were at our house and because no one was there they would leave our dressers on the front porch! After Calling many people the delivery guys waited 30 minutes for family to arrive and open house. Furniture was damaged. drawers won't open. They said they would send someone to service the dressers. Instead they sent us parts to fix it ourselves! Brand new furniture, late, damaged and we have to fix damages ourselves. We paid a lot of money for this crap. Never again! Buyer beware!!!
We purchased furniture in November 2020 and it was promised by first of January 2021. It did not arrive until end of January. We had no delivery options. We were told they deliver this day or wait 3 more weeks until next day they will deliver. Deliver guys were terrible!!! We were told they would deliver Between 1:45 pm and 4:45 pm. We were out of town so we had family meeting them. At 11 am we got a call from delivery saying they were at our house and because no one was there they would leave our dressers on the front porch! After Calling many people the delivery guys waited 30 minutes for family to arrive and open house. Furniture was damaged. drawers won't open. They said they would send someone to service the dressers. Instead they sent us parts to fix it ourselves! Brand new furniture, late, damaged and we have to fix damages ourselves. We paid a lot of money for this crap. Never again! Buyer beware!!!
I have nothing but wonderful things to say about Rick Moore (coach)! Can not wait to get our new loveseat which not only did we get a wonderful price on but will be here much earlier than we ever expected! Thank you coach for boosting my wave of luck today 🙏
Really a nice experience. I liked being able to walk around and look without lots of sales people bothering us til we were ready. Gonna love my new furniture!
Very helpful and courteous staff. Will definitely shop here again.
Worked with Rick "Coach" and he was wonderful to work with!!!
I have been in there several times, and John Scott has always been freindly, and definately helpful.Thank you John Scott.
Coach (Rick Moore) is a great salesman! We wanted something that wasn’t in the store, so he helped us figure out what it would feel like with a similar model. We are repeat customers and are happy to have shopped at Ashley with Coach again.
Scott was great!
Scott was very helpful!
I wouldn't recommend wasting your time coming to this overpriced store. It has the same stuff as other retailers, but priced about 30% higher and they "haggle" on pricing like a car dealership... I'll pass.
Had a great shopping experience at Ashley Furniture! Scott, our sales associate, was very helpful and patient while we made our decision on a couch and love seat for our new home!
We were just looking but Rick was so knowledgeable and helpful we ended up buying. Thank you Rick
Rick was our salesperson. He was absolutely wonderful. Knowledge and straight forward. Helped with everything. Highly recommended him.
Mindy Sereno is always great when we come to Ashley HomeStore. She’s one of the very few sales people who will listen to what we need and always willing to work with us. She’s a great person and a great sales person.
Mindy is always such a help and has helped us furnish our apartment for years now.
Very nice people. Helpful.
Scott is very personable.He is also very knowledgeable on all products. I highly recommend him, and I will be a returning customer.
Spur of the moment shopping and met Mindy Serrano as soon as we walked in. She was a lot of fun to work with picking out our furniture and your store had a lot of options! The manager Doug was great too! They both made you feel very relaxed and knowledgable on all the furniture options and warranty info. We will be back for future purchases as well
Mindy is very personable and has been very helpful on my extensive search for the right sectional. This purchase was years in the making and her personality and helpfulness is what sealed the deal!
Thank you Coach for a great Ashley experience! You knew exactly what I was looking for and we were in and out in no time. Always great working with you!
What a great guy, Scott is in Parkersburg store. We went in looking for a living room suit and come out with one and also a new dining set. Great selection of choices and a very welcoming atmosphere. Will definitely be back!!
Scott was amazing. Called over to ask questions, went to store and purchased. He made things so super easy!!! Will definitely use him and Ashley Furniture for our future needs!!!
Rick was great! We’ve bought off of him several times. He’s always very helpful. Only complaint is our loveseat came damaged and still waiting for delivery.
Rick (Coach) was our salesman and he was very polite, patient and not pushy. I will recommend Ashley furniture to all family and friends.
we loved Mindy at the Parkersburg store , she was really helpful ... we will be back for sure....
Mindy was very helpful and we had her full attention from start to finish. Thanks Mindy
Had a good time today at the Ashley Home furniture store and Bethany Place was very professional, friendly and helpful. A great store! Thanks so much!
Mindy was a very friendly person, like you knowed her forever. Was very helpful.
Mindy was fabulous to work with, knowledgeable and helped us with everything we could have asked!
I had a very pleasant and quick experience with Mindy at Ashley furniture store in Parkersburg WV. last week ! After finding out what style I was interested in she knew the exact bedroom suite I was searching for. She was very friendly and it was a pleasant experience. I'll be doing all my future home furniture needs with her at Ashley's .
We recently purchased a bed for my son and had a wonderful experience. Our sales associate was so helpful, understanding and courteous! We even drove a little extra to get there (1.5 hours away from home and totally worth the extra drive). I highly recommend this store and EVEN MORE SO recommend our wonderful sales associate Marsha Cox! Thank you so much Marsha and Ashley Homestore in Parkersburg, WV.
Rick was great!
Rick helped us out and we found exactly what we needed. In and out with no hassle.
Rick was very courteous and professional. It was a pleasure working with him on our purchase.
Scott was very helpful with my purchase
Scott was friendly and helpful with finding a dresser for my daughter.
Scott was friendly, patient and helpful. He was very knowledgeable on the product in the store and helped us choose our new coffee table that we purchased today and furniture that suits our needs that we will be purchasing in the near future.
Prices are good. The workers are nice.
Great store, good customer service! Go in and ask for Mindy Sereno on your next furniture purchase she was great to work with and answered all my questions on my purchase!
Scott was very friendly and had great knowledge of the inventory!
Mindy was a great helping on deciding which brand and style of mattress, bedroom suite, and sofa to choose. Highly recommend!
Scott was great! He went out of his way to help me today. Thanks again Scott.
Coach was very helpful and it was such a quick transaction.
Scott Grimm at the Parkersburg West Virginia store was so helpful. We really enjoyed working with him and will be going back in the future as we are planning on more furniture purchases.
First time shopper at Ashley Furniture. Scott was very professional & helpful in helping us decide on new bedroom furniture.
Mindy was amazing! So helpful and showed us so many options!
Mindy at the Parkersburg was a great help with our furniture, highly recommended.
Mindy was very helpful, an definitely the person I’ll be going to from now on!
Went today for first time. Scott made sure that I was acknowledged and helped me find just what I needed. Sitting in my recliner now while writing this review. Impressed on how I was treated coming in and leaving.
Scott was very helpful in the process of shopping for new dining room furniture. We really appreciate all of his help
Friendly people and very comfortable atmosphere. Rick “Coach” Moore was very helpful and awesome to work with. Would recommend to anybody in the market for new furniture.
Scott did an amazing job helping us find a perfect bed!! Will definitely use his for our next furniture purchase! Highly Recommend!!
Rick did a great job assisting us today and helping us through the buying process!
Good quality merchandise. Friendly employees, clean store.
Mindy and Marcia were very friendly and very helpful. Thanks
Mindy was Awesome! Very Helpful and Yes I’ll be sending friends and family to see her!
Mindy helped us find what we wanted, without following us around the entire time like most furniture store do! She also gave us some coupons on our table we bought, and discounted our already discounted coffee table set! Will shop there again!
Mindy did a great job helping me find exactly what I was looking for.
Rick at the Parkersburg location is awesome! Very knowledgeable, friendly, and made us feel like we really mattered. Keep this guy!
Great service and very friendly staff!
Mindy our sales rep has always gone above and beyond to not only ensure we have all the info we need to make a decision but also is very informative on all our financing options. 0
I would highly recommend anyone going to Ashley Home Store. Our sales associate Mindy has gone above and beyond for us every time we have shopped there.
Amazing customer service, very knowledgeable of everything we looked at. Mindy was very helpful throughout the entire process! Will most definitely be a forever customer!
Rick Moore was our sales person and did a great job!
Coach was a great help picking out the perfect couch for our little home. Thank you
Rick Moore was a great help and really took care of us picking out our new sectional. Highly recommend him and Ashley’s furniture.
Scott Worked hard to find exactly what I wanted
Coach Rick done a excellent job taking care of all our needs!!! Worked with us till we was satisfied!!! Thanks Coach!!
Rick ‘Coach’ was awesome to work with. We walked in and less than an hour later were on our way home with a new couch strapped to the vehicle! Very professional and great to talk to!
Scott was very helpful when picking out furniture!! Highly recommend this store.
Marsha was my sales person she did a wonderful job helping me to find the the perfect dining room furniture. Thank you
We picked out a new living room set at Ashley Home Store last evening. The service and selection was great! Scott Grimm waited on us and was very friendly and very helpful. He was an excellent sales professional in the fact that he was not pushy, let us look at everything and was there to answer our questions about the items that we were looking at. I was in no way expecting to buy that night but their pricing and selection was great and after about an hour of looking at the items and asking a lot of questions we placed the order that night. Thanks so much Scott for all your help and information and for staying late to finish up our order!
Scott was our salesperson and was very friendly and helpful. I would recommend anyone to stop and ask for Scott to help them.
Scott was very helpful and kind! :)
Scott was so helpful when we bought our new couch! I told him what I was looking for and he instantly showed me numerous couches that fit my criteria and then helped me narrow them down but easy clean material and fastest shipping.
Bethany was great!!!! So helpful and kind with our children while we looked around
Mindy really helped us find what we were looking for. Available to help, but not too intrusive. It was a great shopping experience.
Rick Moore was awesome to work with!
Got all new furniture delivered today for my living room and dining room and spent a fortune. My brand new couch arrived ripped and all they want to do is replace the fabric. Not to mention my end table and 2 dining room chairs are wobbly.
Scott was very helpful in finding exactly what we needed in a short time period. He was also very knowledgeable.
Rick was very helpful and informative about the furniture we were looking at and purchased.
Rick was our salesperson and he explained things fully and worked hard to help us locate the bed we wanted. He was awesome. Highly recommend Ashley Furniture Store.
Scott was great! Very friendly and helpful, thanks so much!
My first purchase from Ashley Home Store. Scott was an excellent sales man, very polite and helpful.
Scott was very helpful and professional in helping us with our purchase
Absolutely loved the service I received with Ashley furniture store!! Was in need of a dresser and everything was done smoothly and things were explained to me well. Shout out to Mindy, the associate, who helped me purchase my new dresser. She is AMAZING and was great working with me. I couldn’t have had a better experience.
Rick “help me get just what I needed ,And told me that If I don’t use my warranty, before I paid the furniture off I get back my warranty money.Now that is Great! It’s A good store to shop.
I had the pleasure of meeting sales professional, Rick Moore AKA Coach. He helped me purchase the right bed customized for my sleeping habits. He is a pleasure to work with and caters to your needs and your financial spending goals. 🙂👍
Scott was very helpful and very informative of every piece of furniture we looked at!!
Scott was very helpful with finding what we were looking for! Thanks for everything!
Miss Mindy made our experience while buying a dining room set a true pleasure. Thanks Mindy your the best!
Mindy was very helpful and my purchase process was very seamless.
Thanks to Bethany for all your help!!
Scott was very helpful and knowledgeable, pleasure doing business with him!!
It was an absolutely awesome experience. The sales people were very knowledgeable and answered all of my questions.
Scott was great to work with, very knowledgeable and helpful. Sometimes when you take your kids with you to stores, you get treated like an annoyance but he talked to our son, asked him questions and made him feel included in the couch buying process. That made a great impression on us and made the decision to shop at Ashley, and with Scott easy.
Mindy Sereno was top notch! Very friendly greeting, very knowledgeable easy to work with and made me feel like a friend. She worked with me on price and explained everything along the way. I highly recommend.
I walked in and said "I need a couch that can withstand 5 kids, 3 cats and a dog" and Rick wasted no time showing me the perfect couch. I wanted it bigger and he showed me the sectional. I couldn't be happier with the furniture and I was very happy with the service!!
Scott was extremely helpful!
Rick our salesman in Parkersburg was very helpful! The store has a good selection at reasonable prices!
Loved how we were treated. Bought living room suite
Rick did a great job helping us with a mattress for our son and a couple recliners
I bought a dining room set at Ashley home store today. I love the set, but I want to thank my sales person Mindy for her friendly professional assistance. Thank you Mindy for helping me decide on my purchase today!
Mindy Sereno has always helpful and professional.
I have been looking for a new dining set for almost two years and Mindy Sereno was able to help me find all the things I was wanting: I was being very picky about design, colors, and cushionless seats - she helped me find a style that met everything I was wanting. Her knowledge, courtesy, and patience was amazing! If you need help finding a style that works for you, I highly recommend visiting Mindy at the Gihon Village store!
Rick was a great help when we picked out our new bedroom set.
Mindy helped me with my purchase of a new mattress, she was very helpful, courteous and knowledgeable. Everyone was friendly and I was able to take care of all my needs safely and in a timely manner! I had a very good experience there, thank you to all of the staff at Ashley Furniture!
Great customer service!!!! 10/10 recommend!
Scott was a very helpful and professional salesman with me. Took his time and I was comfortable working with him. I was able to purchase a mattress set not only for myself but also for my Son-in-law and expecting daughter for Christmas and a new Living Room suit for both households with great Black Friday prices. Thanks to Scott and Doug for working with and for me and my family at the Parkersburg Gihon Circle location. Happy Thanksgiving and Merry Christmas. I would recommend someone else and I will be a return customer.
I went in looking for a cool tech pillow for my son. Mindy was quick to greet me and very helpful in the selection process! Not only did I get the gift my son asked for for Christmas but I got a great deal in it!
Scott at Parkersburg store was a great help finding the recliner we wanted.
Mindy was super helpful and definitely not pushy.
Mindy was very helpful , knowledgeable, and professional. She did not pressure me, but was around to provide assistance when needed.
Scott was very helpful.
Scott was excellent! Took his time with us and was very knowledgeable. We greatly appreciate his efforts.
Scott made our buying experience simple and easy. His honesty and professionalism really showed! Will buy from again :)
Scott was very helpful. Helped me find exactly what I needed. No high pressure sales.
I highly recommend Ashley HomeStore. For a salesperson, Coach Rick is the one to ask for! He is so helpful and kind. We felt we got the most for our money- beautiful, quality furniture that was better than all furniture stores near. We have been looking everywhere and Ashley’s ended up being the best deal. Very reasonable! 5 stars and 10/10 rating!!
Bethany was amazing. She took the time to assist me in finding the perfect sofa. This was no small task as I did not know exactly what I was looking for at the time. She spent at least 30 minutes with us. She came back to us after letting us browse the store. I especially liked the her no pressure sales technique. Thank you, Bethany!!
My husband and I went in looking for a specific reclining couch that they no longer had in the store. The manager helped us find a similar couch so we could make sure it was comfortable for us. Rick (coach) found the couch and got it ordered for us. Everyone was very friendly and super helpful. Coach goes above and beyond to help his customers, this is our second purchase from him. We will definitely be back for our future furniture purchases.
Rick (coach) helped us . Coach was very friendly and super helpful.
Rick was so helpful and knowledgeable about the products! Couldn’t have asked for a better salesman!
Scott was very professional showing us our options.
Scott Grimm did an excellent job tonight giving us a demonstration of the Tempur pedic mattress and base. He also was very helpful in showing us bedroom furniture. We really appreciated his expertise and knowledge. It made our experience very pleasant. Great job.
It is a great furniture store to go to they treat you good especially Rick he does a great job. The furniture is good quality furniture.
My family and I was in Ashley’s furniture store looking to buy a new living room suite, Scott was very helpful, looked at options with us made sure it was available in stock. Very patient while we talked amongst ourselves on our decision. Thanks to Scott we were able to get the sectional we wanted!
When we bought our 2nd set of Ashley Furniture today, Scott was great to work with! He really went above and beyond our expectations and took extra time with us to he sure we were happy and comfortable with our purchase. We couldn't be happier. Can't wait to get it in my living room!
They give you a great deal!! Bethany helped me pick out a couch that was in my budget range. I highly recommend going to Ashley’s furniture!!!!
Scott was friendly and helpful. He was patient with us as we debated our options. Scott seemed upfront about all options available to us. It was an easy buying experience.
Scott does an Amazing job. We've dealt w him twice now and appreciate the great job he does. Kudos Scott.
Rick was a great salesman, not only does he know a lot about the furniture, he knows a ton about local sports. The sports talk comes in handy while your wife is checking out every piece of furniture 😉. Great place to shop.
Scott was very helpful and when I thought I found the perfect man cave couch he showed me another that was even better. Scott was very friendly and outgoing. Scott went above and beyond to fit my budget. Thank you Scott
Very friendly staff. Scott was so helpful
Bethany, at the Parkersburg location, was SUPER friendly and SUPER helpful!
First time buying furniture. Scott Grimm was fantastic, helped us any way possible. Cares about customer, not just sales. Highly recommended.
Ashley Home Store had friendly and knowledgeable staff. Mindy helped us pick out the perfect size and pet friendly sectional. We will go back to see her for all our needs..
Scott Grimm was great helping my husband and I find the perfect living room set. He asked me what I wanted and lead me to it. And gave us time to talk it over. Thank you
We went into Ashley's in. South Parkersburg WV for the first time ever looking for a new couch.We were meet by a sales clerk named Bethany whom showed us all different types of couches that they had on the floor.She was so patient by answering all our guestion and explaining how each couch worked..The whole store was clean and had such a friendly atmosphere.Id recommend Ashley to everyone.Thank you Bethany for finding a couch to fit my 6ft 6. man
Very helpful! My salesman was Scott Grimm
We've been looking for a sectional for months now. After a lot of web searching we found a piece we really like on Ashley Furniture's website. The dimension and minimum door width for delivery information were very helpful. I called our local Ashley Furniture and worked with Mindy to complete our purchase. She was friendly and professional and quickly completed our order. As with most furniture right now, the piece we ordered is on back order. We should get it in a couple months and I'll update this review with info on delivery and the recieved piece once it arrives. UPDATE: the delivery team just brought in our sectional. They were timely, courteous, and professional. The sectional looks great. We're happy with our purchase experience from Ashley.
Rick Moore was wonderful to work with he is very knowledgeable and helpful. We are very pleased with our purchase and definitely will recommend to family and friends.
Thanks for everything Coach!!! We appreciate your help!
First time buying Ashley furniture, and it won’t be my last! Wasn’t expecting to find anything I would like since our choices are limited in this town. I was pleasantly surprised with both service and selection. ( Scott Grimm )was very accommodating in helping me chose my new table and chairs. The service was above and beyond, as well as the selection. Thank you Scott for all your help
Highly recommend going to see Rick! He made our furniture shopping experience easy and enjoyable. He was very helpful and not pushy. We will definitely be going back to see him next time we are in need of more stuff for our home. If you're reading this Rick, we hope you get a big buck this year! Thanks again for everything!
Bought a recliner and appreciate the time, patience and information provided by Scott to make sure we bought what we liked and that it was available in stock for us to take home. However the store failed us when we had to wait 45 minutes at the loading dock and after calling the store twice to remind them we were still waiting we found out the warehouse worker had left and we had to load our furniture ourselves with the assistance of the store manager. I even had to ask for plastic to wrap the chair in to protect it in the truck on the way home. We were not pleased as it was not an inexpensive piece of furniture for it to be presented exposed to the weather and that we were left waiting for so long.
Scott was really patient and informative very nice and made me feel welcome!! Thanks so much gonna love the couch 😄✌️
Scott was a well informed salesman.
Scott Grimm was very helpful and easy to work with when buying my bed and dresser.
Scott did a great job helping me
I would like to thank Rick at Ashley Home Store in Parkersburg WV. He didn't an amazing job helping us pick out furniture, and find the best deal possible.
Bethany was the one who greeted us at the door and was extremely professional, personal, and helpful. On every level she provided great options and advice to help us get what we needed! If you go to this one ask for Bethany!
We have been searching for furniture for several weeks and it was worth the wait. Ashley Homestore had exactly what we were looking for. Scott was able to help tremendously. His knowledge and willingness to go beyond normal customer service made our decision that much easier. If you ever shop at Ashley furniture in Parkersburg WV. make sure you ask for Scott, tell him Mike sent you.
Sales guy Scott super nice and very knowledgeable. Would definitely recommend him.
Our sales associate Mindy was very patient and very informative on the furniture we looked at and answered all of our questions
Mindy was absolutely amazing to work with. We are furnishing a new home and have not bought new furniture in about 10 years. She was very patient with my husband and I. We ended up buying a new couch, 2 recliners and a new mattress. I can’t wait for our new furniture to arrive. She even bought our lunch (well Ashley furniture bought our lunch). I have never had such a great experience buying furniture and will definitely buy from Ashley in the future. Will also make sure I ask for Mindy Sereno at the Parkersburg, WV store as long as she is working there.
Coach was very helpful in helping us find the couch that was right for us
Rick Moore made our experience enjoyable and easy.
The place was nice and the floor plan made it easy to see where we should go to get what we needed. The staff was friendly and helpful with what we where looking for. If you go in ask for Marsha she helped us quickly and had a smile on her face the entire time.
Mindy was very helpful and made our experience wonderful. She’s very good at what she does and wasn’t pushy when it came to making our decision.
Scott was very knowledgeable about products and very patient with all of my questions! He is very enthusiastic about Ashley furniture.
Scott Grimm did a phenomenal job helping us with our needs. We came in needing a chair to assist my mother who had a stroke to sit up straight. Needed something with high arms. Scott went out of his way to help us search for something that fit our needs. We decided on a double recliner thanks to Scotts recommendation. It has worked perfect and also allows my elderly parents to sit next to each other again. This is the 2nd time I have bought furniture with Scott as my salesman and couldn't be happier. Will definitely continue to shop Ashley for my needs.
Mindy at the Gihon store in Parkersburg waited on my husband and I yesterday, and we wanted to thank her for her helpfulness and attention to what we were looking for. We explained what we had in mind, she showed us several choices, and how items could be interchanged and used.
Mindy was fabulous and told us everything we needed to know about our furniture!
Staff was very friendly and quite helpful. Scott Grimm Was very helpful and informative. Thanks!
Bethany place was sweet and very helpful
Scott was amazing and helped us through the process of buying our bed set.
Mindy really made our experience great. Informative and not pushy personable she even remembered our names.
Scott was awesome, we were in and out in less than an hour with what we wanted!
Bethany was so helpful! She even carried a large ottoman (with the help of her colleague) to help me decide what I wanted.
Absolutely perfect shopping experience, the gihon village store had exactly what I wanted. My sales professional Mindy Sereno was very helpful and knowledgeable of the items I selected. I was treated exceptionally well and will be a repeat customer without a doubt. Many thanks to Mindy, I actually enjoyed shopping for a change. Thanks to "Barb" as well, great job..
Mindy was a great help to me today picking out the right bedroom furniture I needed.
Mindy Sereno was the best!
Scott was very helpful, he made the experience very easy for us to pickup a mattress.
Scott Grimm did an excellent job helping me with ordering a bedroom suit today.
Scott Grimm was great! Very helpful!
Bethany sold us furniture today and she was very helpful with answering our questions and helping us find what we were shopping for. We will definitely return in the future.
Marsha was very helpful and answered all our questions.
We had a wonderful experience working with Mindy. She helped us find exactly what we were looking for and went out of her way to find different color options. I will return again for the great customer service and the variety that they have.
Scott sold us furniture last year and we just returned today to purchase with him again. He's very easy to work with, no high pressure sales tactics. Appreciate his dedication to finding me the furniture I really wanted!
Scott Grimm was fantastic. I will continue to shop at Ashley Furniture in the future.
They are all very nice and helpful but I really appreciated the kindness and care from Scott Grimm. Thanks again Scott for your knowledge and assistance 🙂
Scott was very pleasant working with me and was great to work with during my visit.
Thank you Scott for a great experience.. and the new dining room table...
Fantastic Scott was very helpful.iam very anxious to receive my furniture
Scott Grimm was very helpful and friendly.
Very pleased with Scott and with the furniture we've purchased here! Would definitely recommend this location.
This is the 2nd time shopping at Ashley's and the customer service was great. Mikayla was a huge help and found us exactly what we needed in our price range.
Scott was very knowledgeable and great to work with!
Scott was very helpful!!
Rick is always so helpful. Goes above and beyond for his customers..
Rick took his time to check on everything I had a question about, from stock and availability to prices and colors. I understand having items in stock right now has been difficult everywhere and I appreciate the fact he took the time to help me find something I could get in my home quickly while still trying to find what I wanted and could afford.
Coach has been a great help to us in purchasing furniture for our new home. I highly recommend Ashley HomeStore and Coach.
Great salesman Scott, answered all questions Very Pleasant
The sales service was great. Mikayla Gessel was wonderful.
No pressure experience. Polite and informative. Will definitely shop there again.
This girl was awesome she really went the distance to get me what I wanted.Mindy deserves to be the one you go to if you need whatever she gets 5 stars from me
Bethany was amazing! She helped me pick out the perfect couch for my needs and all at the lowest price! She worked with me for multiple days over the phone and then was available in store to go over the final costs! Both her and the woman in billing were incredible to work with! So pleased with my purchase, I will return whenever I need more furniture!
Mindy was a very personal and caring salesperson. I had a car accident the night I was in there, and she kept up with me until I was ok enough to make my purchase. Very perfessional and compassionate. Great service.
Great experience! Bethany was awesome and helped my husband and I find exactly what we were looking for!
Great experience with help from Bethany, the red head. Got exactly what we were looking for and quick service.
We want to thank Rick for all the help he was so nice and very good at checking everything out for us
Husband and I purchased Temperpedic mattress 3 yrs ago . Last spring my husband was the first to complain that when he was getting out of bed sscto sitting on edge of bed, he was almost on the floor as the mattress was sinking as he was sitting. Then he complained he couldn't roll over as he was sunk down in the mattress. As I also started having trouble rolling over in bed, like a hump was in middle of bed, Well I let it go for couple months as I was having surgery on my back. When I came home from hospital I couldn't even sleep in my bed as it was to hard to roll over. So I called and spoke with Scott the Manager he was very surprised of my problem and with in 3 weeks I had new mattress, we did go with the same brand just upgraded to a firmer style. Rick ( coach,) was very helpful to help us pick out the new set we wanted. The delivery guys were also very nice and careful taking out the old ones in exchange for the new ones. VERY HAPPY with the smooth transaction as I was very skeptical of the process, but they stand behind their products.
Was in your Ashley Homestore today and our salesperson was Mikayla Gessel. I really enjoyed working with her on our purchases. I would Definitely ask for Mikayla in the future.
Marsha has always been so kind and helpful nd was again today. She is a fantastic salesperson. Doug alo came and helped with everything i was needing. Great experience!
Lisa was very nice, helpful, and professional. Great customer service!
Great place to shop! Ask for coach he’s friendly and will take care of you! Also a huge buckeye fan! 😂
Just a quick shout out to #Mindy Sereno at #Ashley Homestore for helping us find the perfect dining table and a chair and a half with ottoman. Thanks!
Scott Grimm was helpful in helping us pick our exactly what my teenager daughter wanted. When she changed her mind half way through the transaction he was understanding!
Stopped by the store right at closing and Mindy done a fabulous job with accomodating my family's needs. VERY friendly, clean and perfect priced place to shop. Thanks again Mindy for all your help. :)
Great experience
Dealt with Marsha, very helpful and made it a great buying experience.
Nice environment, lovely merchandise, and knowledgeable sales people. From browsing, to shopping, to purchasing, all went smoothly. Enjoyed working with Bethany and Doug.
They had exactly what I wanted at exact price I want to pay forward great place to shop for furniture
Best furniture buying experience I have had. Will definetly only go see Rick at Ashley furniture in south Parkersburg.
Coach was a great salesman and very helpful.
Marsha was very friendly,polite and explained all the things that I needed to know about my purchases through your store. She is a joy to talk to and knows her job very well. Thank you.
Mikayla Gessel was fantastic! So caring and really listened to what I was looking for!!
Rick of Ashley HomeStore furniture was a delight and he was a great salesman he shared a lot of his experience and had some great technical points about the product. I think he really enjoys his job and it showed and I think it’s great that you hired a veteran too. Sincerely, Dave Drayer CW2 Army retired.
Bethany was amazing showing us different dressers we were looking for. Even pointed out one that was a little different in color but I’m so glad she did because we fell in love with it and ended up purchasing it. She was really great!!
Bethany of the Parkersburg location has been a wonderful customer service and sales rep for me. She helped me to track down a fairly rare piece of furniture that I’ve had my eye on and helped me get it for a great price. I’m still waiting to receive the shipment, which has been slower due to the COVID situation, but Bethany has taken my call a number of times to update me on the status as well as helping me to change details of my order. Can’t wait for the shipment to come!
Very friendly and helpful service! I plan on making my next purchase here.
Bethany was so very helpful as I shopped for a new mattress. She wasn’t pushy and patiently answered all my questions and concerns. From the moment we entered the store until after our purchase, we were met with professional and friendly employees. Highly recommend!
This was such an awesome experience! Rick was wonderful and informative. It was a lovely - well stocked store - wonderful friendly people
I was very impressed with the one on one attention that Mindy gave me. Ashley had the living room suit in their store that I had seen on their website. However, I didn't want the matching recliner or the end tables. Mindy moved over another accent chair that went great with the sofa and love seat. She also replaced the end tables with other tables. Not only did Mindy help me decide the right match she also made other suggestions in which I will get later to finish out my living room. Even though delivery will take 10 to 12 weeks it was ok with me. That will give me time to finish painting and have carpet laid. Thank you Mindy for all the attention you gave me and for being so kind!
Ashley furniture was very professional and the associates were very friendly and professional. I can't wait for our love seat to come in.
I love the styles of furniture Ashley’s carry and loved working with Mindy. It was a very friendly and pleasant experience. Will be asking for her suggestions and expertise again for sure.
Mindy helped me find the perfect headboard for my new bed.
Miranda Bartlett was our salesperson she did a wonderful job 👏
Marsha at Ashley in Parkersburg was extremely helpful! We got the furniture we wanted at a great price. Thank you!!
Mindy Sereno helped me find a sleeper sofa for less money than anyplace else I had looked.
I went into Ashley to find a couch that stood out to me & I found just that! Scott Grimm was my salesman & he made everything easy & smooth for my purchase. Thanks Scott!
Marsha was great. She is very easy to work with. She is not pushy and very informative.
Spent a few minutes with Rick aka "Coach" today at Ashley furniture. Great guy to deal with! knowledgeable, definitely patient (it was more than a few minutes lol)and $aved us alot of money! Great experience so far.
just bought a Tempur-pedic mattress from Mindy Sereno ..... excellent service, very helpful, took all the time we needed - thank you Can't wait to get our new sleep on! Angie & Charlie Tucker
Awesome Staff! Rick was very helpful!
Couch was very easy to deal with. Help Tom and I make a good decision on our 2 living room sets. Any furniture needs look for Rick at parkersburg Ashley store !!!! The kirkbride
Shoutout to Mindy! She was super helpful and made our experience enjoyable.
This was our first experience with Ashley, and Bethany made it special. She was knowledgeable and took time to make certain we got what we wanted. There was no pressure. We'll definitely be back.
The staff at the store was great but the quality of what they’re pushing is very poor. The dresser drawer guides wouldn’t even meet up with the opposite side. It’s like the bottom of the dresser was made wider than the top.
Had a smooth shopping experience this past weekend, and look forward to getting our new living room furniture! Marsha was extremely helpful, and made sure we got what we needed.
I had Scott Grimm assist me in the purchase of a new couch and he couldn’t have been more helpful! He was great to work with and I’d definitely return/recommend.
Our salesperson, Scott Grimm is excellent, helped us through the entire process. If you are on a furniture hunt , you definitely need to see Scott. He gets 5 out of 5 stars....
If you are unsure on which direction to go with home furniture, bedroom suits, etc. Marsha C. really helped my wife and I with great ideas and service.
I want to thank Marsha for helping us find a bedroom suit that we love and she was very nice, we will be back to buy more off her
Wondering through the store just looking around the store with a list of things to find the other day a sweet lady named Marsha Cox was there and she guided me to each place I needed. I wish there was many more just like her.
I was in looking for a new bed for my son's room. they had a great selection and Marsha Cox was so wonderful with helping choose the right one and with measurements. I have limited space in his room so I had to be sure it was just right.
I went Into the store on southside Parkersburg today to look for furniture. There was a Marsha Cox that waited on me and she had outstanding service. She went out of her way to help me in every way that was possible I was so impressed by her that it has made me a true Ashley furniture shopper
I bought all my home furnishings from Mindy! She’s very knowledgeable and professional! I’ll be back again!
Was waited on by Scott Grimm. I do not have anything but praise for him. At one point his dinner arrived that he ordered, but he put us first & made sure we were taken care of. Class act...I highly recommend your store, but Scott made the experience even better
Awesome experience with Coach Rick!!! Highly recommend
Scott Grimm was so helpful!! We have dealt with him in the past and always look for him when we need new furniture. He went above and beyond to help us find our new bedroom furniture... we recommend him and Ashley furniture for all your furniture needs!!
Mindy Sereno was very helpful! I walked in not sure what I was looking for and Mindy knew just where to get me started. She pulled pieces from other sets trying to help me match just how I wanted it. Highly recommend speaking with Mindy on your furniture needs!
Scott Grimm was very welcoming, personable, polite and helpful. He assisted us with the items we were looking for and took care of our order promptly.
The delivery guys were great! Very professional !
Scott Grimm helped us find the perfect new furniture for the living room. He was very knowledgeable and we got a great deal.
Had a great experience today. Coach was wonderful.
Had a great buying experience today. Coach was an awesome salesman.
Excellent customer service definitely would recommend to anyone Thank you Coach
Got good service from Scott Grimm tonight.
Rick was very knowledgeable about the products on the sales floor. He helped narrow down the selection by considering our needs.
Loved the service and selection, as well as the complementary furniture cleaning kit. Thank you Scott!
Excelente servicio
Went in to buy a mattress, and to be honest I didn't think it would be as easy as it was to shop for one. To start things off, they have a machine to test for pressure points, which makes it easier for them to recommend specific mattresses. Second, Scott (Grimm) was super helpful and super polite the whole time we were there. Definitely recommend this store if you're interested in buying furniture.
Scott Grimm was really helpful and very friendly!! Will be back in the future for any furniture needs!
Marsha was fabulous to work with! Very knowledgeable and personable!!
Scott Grimm was very helpful when we had an issue with our mattress. It was resolved quickly. Thank you.
Marsha was extremely helpful and fantastic. Give her a raise ASAP! :)
Stopped by Ashley HomeStore this morning to buy a sofa table. The salesman Rick (or Coach) was very good at what he does. Had a picture of the table I wanted....so Rick got on the computer ordered it and it will be here soon. Rick is a very good salesman and very efficient. I am most pleased! Thank you Rick.
Mindy Sereno was EXTREMELY helpful in finding the perfect mattress for us in our price range!
There was a lot of interesting furniture that I was looking for I ended up with a great dresser thanks to Mindy Sereno
Worked with Rick today buying bedroom furniture. Great experience. He was really helpful.
Rick Moore is the absolute best! Friendly and took the time to get me what I was looking for!
Mindy Sereno is my go to girl for all my home furnishings!
You’re missing out if you don’t speak with Mindy Sereno while you’re in the store. Extremely helpful and always goes above and beyond!
Scott Grimm was great. I would recommend Scott for your next purchase!
Marsha did a great job!
Rick took care of us and was so wonderful to work with!
Coach was the best. He helped us with many questions. He answered all of them or he found out. He will always be our go to guy.
Marsha did an awesome job! She knew her products and was very helpful!
I recommend Mindy she was very helpful and no pushy with her sales tactics.
Mindy was very helpful and made the buying process very easy! Can’t wait to get our new couch!! Thanks!
Rick "Coach" was very knowledgeable and helped us find the couch we were looking for. He was patient and walked us through all our options. Highly recommend.
Although the salesman Rick was very nice, he failed to inform me that the chair I purchased was going to be on back order. I called the delivery distribution center because it has been over a week and I have heard anything and was told it won't arrive until mid August, possibly September! AND that I wasn't even set up for delivery THAT I PAID FOR! They said the sales rep will call when it is in to tell me to call and set up delivery! REALLY? I'm told all sales are final which would be fine if I didn't have to wait two freaking months to get my items!
Rick took care of us
Excellent salesman in Rick “Coach” Moore. He took care of us throughout the transaction. Thank you, our daughter will love her dresser for her room!!
Just bought living room set off of Rick, he was great to work with! Will definitely request him in the future! Great service!!
Marsha was such a great help in finding the perfect pieces for our space!
Worked with Rick for awhile today. We were able to buy everything we wanted and it was a great and easy process. This guy knows his stuff. Everything was explained very clear. Great sales good!
Bought furniture from Rick today. He was awesome and did a great job at explaining everything. Happy to do a sale with this guy!!!!!
Fantastic service, extremely helpful! Rick Moore was our salesman.
We walked in knowing a lil of what we wanted and bethany made sure it happened
Salesman Scott Grimm was very helpful and personable.
Very friendly staff.
Scott Grimm was very helpful for us in selecting our furniture. No pressure selling and very knowledgeable on products. We received our furniture within 2 weeks of making our decision. I would recommend asking for Scott when you're looking for furniture at Ashley Furniture in Parkersburg.
Thank you Scott Grimm for all your help, love our new daybed!
Scott Grimm did a great job informing us on the best possible options to suit our needs for our home.
I just got home from buying a beautiful living room set at Ashley HomeStore’s Parkersburg location. Bethany was very helpful on my first visit to the store and made today’s purchasing experience pleasant and stress-free.
Excelent service by Rick "Coach" Moore in sales and great furniture. Very satisfied.
Scott Grimm is very helpful with finding just what we want. We always ask for him when shopping there. Friendly and courteous!!
bethany
Rick took really good care of all our needs
They don’t honor their warranty. I bought an $800 leather recliner the leather is defective, the manager even told me they don’t carry that manufacturer any more due to issues with them. Corporate won’t do anything either said parkersburg store is a franchise I would have to take it up with the manager. The manager is the one that sent pictures of the chair to corporateWill only shop at Big Sandy from now on, they have great customer service. 😡.
Rick was awesome!! We got the bed we always wanted at a great price!!!
Thank you Scott Grimm! If anyone needs a good salesman ask for Scott.
Thanks for helping us choose the right couch for us Scott Grimm !
Thanks Scott Grimm for a great buying experience!
We just purchased a couch, ottoman, and recliner and couldn't be happier. Marsha Cox was our salesperson and was extremely helpful and polite! Thank you!
Scott Grimm was very kind and courteous! He made sure he answered all of our questions in great detail and explained everything very thoroughly as well as making sure we got the best out of our purchase! He was very personable and I would highly recommend working with him when looking for any type of furniture!
Mindy Sereno was very helpful and patient as I searched for a recliner. Found an excellent choice. Appreciate the help with choice and management of payment. Would recommend Ashley’ s service. Have bought from them before. Very satisfied.
Marsha Cox has been wonderful and helpful to us with all our shopping experience @ Parkersburg store
I was looking for a head/footboard for open stock bedroom furniture I had purchased at Ashley in Mansfield OH. Scott Grimm introduced himself and showed me available pieces. I ordered the bed AND the media chest. Scott is my go-to person. Actually I’m meeting him at the store today so he can help me find a trundle bed for my guest room and a tv console. Scott is the perfect blend of a professional/personable salesman.
We had a very pleasant shopping experience looking for living room furniture at Ashley Furniture! Our salesman was Rick and he was extremely helpful with showing us recliners and sofas. We were able to find the perfect set with his help. Highly recommended!
Bethany was very nice and helpful
Had very good experiences. Very friendly and helpful. Will come again.
I loved the service I got there that being said I was told the power chairs I was buying had battery backup. When they were delivered no battery back up. I called and the saleslady thought they had battery backup. The manager ordered the battery backup for the chairs but the battery back up is worthless I have gotten stuck twice now with power going out and backup doesn't work. I am limited mobility so trying to get out of chair is a chore. I love the chair Other then that so I don't know I may have to replace with a lift chair that has battery backup that works. My other lift chair I wore out had it.
Just got another great mattress at a great price with the help of Scott Grimm!
Rick aka Coach was very helpful in finding exactly what we wanted and when the website showed a lower price the next day they were quick to match it and issue a credit.
Mikayla Gessel is a blessing to work. She is great. This store is awesome.
Recieved excellent service from Rick Moore ..would definitely recommend going to see him at Ashley furniture in Parkersburg wv !
My daughter and I went in today looking for a bed for her. She had something very specific in mind. Coach Rick totally understood. We did not come out with a bed but, we did come out with a mattress just right for her and a wonderful buying experience!! Coach had great softball stories that my daughter enjoyed! Thanks Coach!!
We just purchased a TempurPedic mattress from “Coach” Rick Moore! He was excellent in helping us find what works for us. He even had us lay down on a mattress that shows us how we sleep and what would work best for us. We will definitely be back to see Rick for our next furniture purchase!
Fantastic service from Rick, spent time helping us pick out exactly what we needed!
My first trip to the Ashley Homestore in Parkersburg, WV was pleasant one. I had a very good experience, Rick Moore waited on me and was very easy to work with. Rick lead me right to what I thought I wanted and I purchased a nightstand that I am sure to love. Thank you Rick
Thank you, Marsha Cox for helping us with our furniture selection and purchase! We hope to see you soon for further purchasea for our home. :-)
We are moving to our first home and needed all new beds for my husband and I, and a bed for each of our two children. I had been to several stores looking for the perfect beds in our price range with absolutely no luck. Marsha at Ashley Homestore was WONDERFUL! She helped us find the perfect beds and kept it way under our budget. I couldn't be happier with my service and looking forward to getting our new beds!!
I recently purchased several pieces of furniture through this store. The staff were exceptionally kind and patient, answering all of the questions we had and not just trying to rush us through to make a sale. Rick Moore was the associate who worked with us through all the paperwork and made the whole process go very smoothly. Will definitely be coming back to this store for any future furniture needs.
Just got a reclyner. They had what we wanted at a great price. Scott Grimm was our salesperson, he had us out of there in no time. Very happy with the experience.
We got our absolutely beautiful kitchen table and chairs ordered for delivery in the next couple weeks and I can't wait to have it in our home. Scott Grimm was so wonderful to work with we will definitely be back soon!! 5 star for sure. Thank you so much.
Coach helped us get a new dresser set. I'll be buying again!
Good Experience! Our salesperson Scott Grimm was incredibly helpful.
Beautiful and always great prices and great customer service. Purchased a new rycliner for my husband. Got an amazing deal and salesman Scott Grimm was very helpful and courteous, even found someone who will deliver for us.. Great experience. 5 star rating...⭐⭐⭐⭐
Scott Grimm was so helpful and polite to deal with. We bought a new bed. And will be definitely back to buy our living room. Set. He has sold us numerous things in the past!!
Scott Grimm provided us with a very positive shopping experience on 6/22/20. Not knowing exactly what we were looking for, Scott was very patient as he guided us throughout the store, showing us many options. He was in no way pushy as we decided on the furniture pieces that met our needs!
Bethany was amazing!!! Will absolutely do business with her again!
Had a great experience!! Rick Moore was GREAT to work with and look forward to getting my new living room furniture.
Coach Great personality and great people skills.... amazing with children as well
Rick was awesome helping us find the perfect fit mattress!
Rick or coach Awesome dude to deal with great with kids
Marsha Cox is an incredible sales professional. Knowing what i absolutely didn't want. she didn't try to up sale me on a piece, just to make the sale. She helped me find exactly what I was looking for!
Overall good experience! Marsha was very helpful and tried to get me the best deal possible.
Bethany was very helpful today with our purchase of a new sectional. She was very patient and knowledgeable. She was willing to answer all our questions.
Coach Rick is one of the nicest salesman I have ever worked with. He just tells you the good and bad of options and you pick with no pressure.
Scott Grimm was extremely helpful and pointed us in the direction of the perfect coffee table and side tables for my daughter’s new apartment.
Really appreciated Marsha’s assistance last evening with our purchase.
We had the worst luck looking for living room furniture in a timely manner (due to COVID) until we went to Ashley’s. I spoke with Scott Grimm on the phone and he met us at the door as soon as we got there. He helped us get their most popular set and in the amount of time we were happy with. He gave us a discount for trying their Mattress test and we are going back for one of those later! True 5 star service is what we got for the entire time we were there from everyone. From now on this will be where we purchase our furniture.
Mikayla Gessel was amazing! She took her time, listened to us and didn’t pressure us into something that wouldn’t fit our needs. Thank you so much for all of your help, Mikayla!
i highly recommend store and scott grimm was very friendly and helpful. i liked the service and funiture.
Great service will keep coming back. Thanks Rick Moore
Coach took care of all of our needs buying furniture. We were very pleased.
Rick was great to us! Excellent customer service and great sense of humor! I recommend anyone who shops at Ashley’s to ask for him & he will take care of you!
Scott Grimm led us to the Recliner we were looking for and answered all our questions thoroughly. He was very friendly and polite. 5 stars...
My hubby and I just bought a bedroom suit and mattress from Marsha Cox and she’s was amazing and went above and beyond to help us and was so down to earth and not pushy, she was truly a blessing.
Scott Grimm is very professional. If you have a problem Scott follows through until the problem is solved.
Coach did excellent job!
Scott Grimm was a 5-star salesman for us! He explained everything very well. He guided us to the perfect bed, couch, and recliner. Kayla was very helpful to me on the phone also. Excellent experience for us. Looking forward to the delivery and better sleep.
Scott Grimm was our salesman and was very helpful and knowledgeable. We appreciate his time helping us on two separate occasions.
Got a sofa and loveseat from Ashley Homestore in Parkersburg West Virginia. Scott was awesome. Very Knowledgeable and professional ! Definitely recommend checking them out !
Ashley Homestore was a great experience we dealt with Marsha she was very pleasant and helpful.
Scott Grim was amazing!!! His customer service skills was on point!!! He helped us get want we wanted!!
I bought a mattress and bed set. All the Sales people were very helpful. Especially Scott Grimm. Best place in town to buy furniture.
Rick/Coach went above and beyond assisting us with a bedroom set. He is very approachable and kind, going out of his way to provide a personal touch to the sale. We won't hesitate to purchase from Coach again.
Great place, furniture is very nice and Marsha was an amazing help. Very friendly and seemed to know exactly the right things to show us.
Rick was very helpful and offered suggestions to get the pricing right for our purchase.
Coach Rick took care of me and the wife with purchasing out dining room table...have dealt with him at the store in parkersburg for years
This is not a review of your products but rather your delivery. An Ashely Homestore delivery truck made a delivery in our neighborhood. As the truck passed our house, it hit and disconnected both the cable and electrical connections to our house. The driver never stopped. We had to contact the cable and electric companies to restore service. We called your store and someone promised to follow up but no one ever never did. This happened on May 26 at Lakewood Circle in Washington. I'm recommending that you provide additional training for the driver. Thank you.
This is not a review of your products but rather your delivery. An Ashely Homestore delivery truck made a delivery in our neighborhood. As the truck passed our house, it hit and disconnected both the cable and electrical connections to our house. The driver never stopped. We had to contact the cable and electric companies to restore service. We called your store and someone promised to follow up but no one ever never did. This happened on May 26 at Lakewood Circle in Washington. I'm recommending that you provide additional training for the driver. Thank you.
Experience was great, Bethany was a huge help, she got things set up for us and got us in and out quickly. I also liked that to sign paperwork they gave me a new pen and said keep it so that I know no others had used it.
made a purchase today, thank you Rick Moore, we were treated so good. we got a good veterian discount too. Good people and good service
Scott Grimm and the rest of Ashley HomeStore in Parkersburg were great! Very helpful, knowledgeable, and kind!
Scott Grimm was very friendly, helpful, and extremely knowledge of all the furniture and appliances we were looking for. Thanks Scott!
Rick was amazing! Got us in and out quickly.. knew his stuff. Gave us a good deal and sold us quality stuff. Will always buy here.
Very pleasant shopping experience! The staff was awesome. Scott Grimm and the lady at the desk were very, very helpful and friendly. I recommend Ashley Homestore very highly. John Robertson Harry Kidder
The service here was great, Bethany was super helpful and she was not pushy whatsoever. Would definitely shop here again!:)
Coach was very helpful and gave us a great deal.
I would highly recommend Ashley Homestore. Marsha was great in helping me find exactly what I was looking for. Thank you Marsha!
I stopped in today to see a couch, and Marsha was very pleasant and helpful. I didn't feel like she was just trying to sell me something, but that she was trying to help me find what I really wanted. I'll be sure to check with her the next I'm looking at buying new furniture.
Marsha at the Parkersburg store was great to work with and very friendly. She gave us our space but was also readily available if we had any questions or concerns. Very knowledgeable and helpful! would definitely recommend!
Wonderful experience, very atten and helpful.
Thnx, Coach. Appreciate your help with such an important decision.
Scott did a great job! Love the service, not pushy, simply helpful and let us take the time to decide and then gave us a great deal. Definitely recommend them over other dealers in the area!
My husband and I had the best experience. Very welcomed and felt relaxed. Entire staff was friendly and we couldn’t be more happy with our choices. Thank you
Go see Coach!! We told him what we were looking for and he was able to get us exactly what we wanted! Highly recommend!
Coach Rick was awesome with helping us to find our furniture!
We had great customer service! highly recommend Makayla!
We purchased a leather sectional today. Rick Moore was great to work with! Excellent service!
After a month and a half of being quarantined, the first stop I made was to Ashley Furniture in hopes of finding seating for my living room which has been empty (except for lawn chairs) since the beginning of April. I was greeted by Marsha and she was extraordinary! She started by determining what I was shopping for then proceeded to show me all the seating that fit my description of what I was looking for. She then left me to wander and ponder over the selections. She returned to check on me and I ended up purchasing a sectional and recliner that I sorta overlooked at first. She was very honest and never once was pushy, in fact she told me to think it over and call if I decided not to purchase that day. We had a wonderful conversation and realized we had a lot in common. She was a joy to be around and really made coming out of quarantine a pleasant one. A+ for service, smile, and satisfaction! Thank you, Marsha!
Scott Grimm was awesome. Very informative and polite. Enjoyed doing business with him.
Excellent service from Sales Associates, Mindy and Scott. I walked in the store, told Mindy exactly what I wanted. She took me to the perfect recliner. Transaction completed in less than half an hour and delivery was as expected. Ashley is so lucky to have these two knowledgeable associates, Mindy and Scott.
Marsha was so helpful during our Ashley visit today. Thank you for listening to our needs and explaining each product thoroughly!
Was very pleased with the help Coach gave us today !
Coach was very friendly and helpful. Jennifer
Great customer service with Bethany in the Parkersburg, West Virginia store.
rick (coach) was a pleasure to deal with
Rick (coach) helped us and was very knowledgeable. Great to work with us and knew exactly what we were looking for.
Went to Ashley Furniture Honestore today to look at family room furniture. Walked in and felt right at home. Then, we met Rick “Coach” Moore. What an awesome experience we had with him. He made us feel very welcomed and his product knowledge was spot on. We talked about the furniture, of course, but he also talked about other things that made us feel like family. I would highly recommend this store to anyone I know who is looking for furniture and accessories. And I highly recommend “Coach” as your salesman. You will walk away with a smile on your face, trust me. And I intend to return when I need other items
Coach was very friendly and knowledgeable. Thank you for taking the time to help us find our new tv stand! I cannot wait to see the results!
Thanks Rick and everyone for the help and deal on another matching recliner
Rick sure did take real good care of us very helpful!!
I came to Ashley Furniture in Parkersburg, WV and I was looking for a mattress. Rick helped me tremendously by measuring me and getting me set up with the proper mattress to my sleep style.
My husband and I love Ashley Homestore! We had the pleasure of working with Mindy for our purchase of a new dinette and media center. Mindy is very personable, knowledgeable, and works with you to give you the best deal possible. Nicole was great also with placing our order and letting us know when it arrived. We will definitely come to Ashley for our next purchase!
Scott Grimm was amazing. His was able to answer our questions and made sure we made the best purchase for our needs. Thanks again, Scott.
Coach was great! He made our hunt for furniture in our new home quick, easy, and fun! He was personable and knowledgeable.
Recently purchased a sectional sofa. Was completely satisfied with our shopping experience. Our salesperson was Mikayla and she was wonderful , not pushy and was so helpful.
Beautiful furniture, great prices, and we couldn’t have asked for a better salesperson.Bethany Place was great! She was very polite, helpful, genuine and did a fantastic job. She went above and beyond our expectations.I would recommend anybody that goes there go to her.
Beautiful furniture, great prices, and we couldn’t have asked for a better salesperson.Bethany Place was great! She was very polite, helpful, genuine and did a fantastic job. She went above and beyond our expectations.I would recommend anybody that goes there go to her.
I like the quality of the furniture
Coach, was very helpful and knowledgeable. Was ready to assist in anyway. Took the time and showed what costumer service should be.
Had a great purchase experience at the store with Scott Grimm today. He was very helpful and knowledgeable!
Coach took care of us very much a gentleman. Very happy!!!!
I have been looking at the Realyn collection for some time now and I decided that today was a wonderful day to make my purchase! Thanks to my great Sales Lady /"Military Mom"~ Marsha Cox!
marsha cox was very helpful and nice. i reccomend this store
We loved our experience with purchasing our first set of furniture at Ashley Homestore. Rick was very helpful and answered all the questions we had!
Rick (Coach) Moore did amazing with us. We were here for THREE days in a row trying to match things because I'm OCD, and we needed unique pieces to hide toddler toys etc. in our open concept space. My daughter has decided to stay and watch cartoons with Coach when we leave :)
My fiancé and I stopped into Ashley furniture today and had the pleasure of meeting and making an amazing purchase from Coach Rick! He was so helpful and made sure we got the best for our money! We will definitely be back!
Wife loved her dinning table and chair set, also my son loves his new posturepedic mattress/adjustable bed. Great freebies on the bed, and great 0% financing!
Nice helpful salesman. Not pushy at all.
I purchased what I was looking for at a GREAT price and Scott was very helpful!
Rick was very knowledgeable as well as helpful. Great experience!
Coach did a wonderful job taking care of us today. We couldn’t ask for better service.
17 day update: Very disappointed! We bought a chair that had a sign “in stock”. No one was reaching out to schedule delivery so I’ve called 4 times now. I get “it’s in the warehouse. We just need to schedule delivery”. “Warehouse is busy. They will call you shortly.” “Warehouse is closed. They will call you next business day.” Still waiting to hear from them. They were very willing to sell but after that...ball drop! Very sad and disappointing. Maybe all they care about is money and sells and not customer service 🤷♀️ Mindy was awesome! Go and see her today! Thanks again, Mindy!
We worked with Coach and he was a big help and helped us get a good deal. We had looked all around town for a bed frame and Ashley had a few that we liked where the other stores had nothing that compared.
Our salesman Rick/Coach Moore was very polite, helpful, genuine and did a fantastic job. He went above and beyond our expectations! He is a very personal person and I would recommend anybody that goes there go to him.
Bethany was great. We bought a bedroom suite and she was really helpful. I'm really glad we went there. Thank you
5 stars!!!!! Rick (Coach) Moore assisted my daughter with purchasing furniture for her new house. Coach was very helpful and made the process so much easier. Highly recommend him!
We had a great experience at Ashley furniture. Our salesman, Rick (coach) was a huge help in selecting our furniture.
Scott Grimm is great! He took his time in finding us what we wanted and getting us the best deal ! They also have a wonderful selection to choose from. Highly recommend.
Ashley has great Salesmen! Scott Grimm was absolutely wonderful and went out of his way, even came in on his day off, to help me find the best living room furniture within my budget.
We was greeted with very friendly sales girl. I picked out what we wanted. Marsha was the Best sales girl. We went back and bought a recliner and the chair to match. Thank you
Mindy was such a joy to work with! Please stop in and see her!!!
Recently bought a dresser after searching all day for one finally found just what we were looking for at Ashley Homestore and for a decent price. Our salesperson Scott Grimm was wonderful and very helpful.
I've shopped at Ashley Home Furniture several times and went in today and I was very pleased with the quality of service that I received from Marsha. in fact I had been in before and she remembered me.she was very efficient in helping us decide on furniture and what would be the best for us and getting a delivery date set up.she is a great asset to your store . Thank you so much! I can't wait to get my new furniture!
Marsha was an excellent sales Person. She was very knowledgeable about the products in the store and seem to be very informed with her computer and how to find things and display them in a better manner. We were very impressed with her a courtesy and complementary spirit.
Went to look at mattresses and Bethany helped us and was very nice , and didn’t try to push anything to hard like some at other furniture stores. I can’t wait to get our mattress and hopefully will keep having a good experience with them and want to go back more.
Recently needed to get a couch and I looked all over town. Bethany at Ashley Homestore was the most extremely helpful and I would recommend her to anyone!
Bethany Place was a great salesperson
Bethany Place at Gihon Village South Parkersburg is the Best!!! Look her up!!!
Very nice shopping experience with Rick (Coach) and a good deal.
Marsha was very helpful 🙂
We had a great shopping experience with Bethany Place she is very friendly and knows her business!
We have had great service with this Store and everyone that we have worked with. Thank you Scott Grimm for all of your help
We stopped in looking for a sectional and we were able to find exactly what we needed in under an hour. The sales person, Marsha, was great to work with and we look forward to buying from her in the future!
Coach did an awesome job of helping us find the right furniture for my daughter's new house on a very tight budget. Wonderful experience!
Marsha was very helpful in helping me find what i was looking for
Rick was great to work with. He made the experience quick and easy!
We went to Ashley looking for a new couch and found the sales staff to be very friendly. Coach (Rick) was helpful and very knowledgeable and took our needs into consideration to make our selection process much easier.
Scott Grimm was courteous, knowledgeable and able to easily answer all our questions.
Rick was a really good salesman
Rick took care of us and was fabulous to work with!
Had a great experience shopping at Ashley with Scott Grimm! Had my little ones along for the purchase and they were so helpful and took great care of me as well as my little sidekicks!
Had a great experience shopping here! Coach (Rick) helped me as soon as I walked in. I told him what I was looking for and he made great recommendations and compared prices for me. The process was quick and super easy! Will definitely be back for future furniture needs. Thanks Coach!
Great service by Rick! Would definitely work with again in the future.
Very pleasant visit. Our salesperson was Marsha and she was very helpful with our purchase of our new bed.
Reasonable prices. Marsha was very helpful
Excellent selection. Go see Scott Grimm...he is friendly, courteous, and knowledgeable! Excited to get our new furniture 😊
Purchased a new bedroom suite and a couch. Rick "Coach" was helpful and knowledgeable. Great experience!!
Stopped in looking for new living room suite. Coach (Rick) helped with our purchase. He made the search easy. The whole process was easy and quick! Cant wait to get my new furniture! Make sure to stop in and check out their selections! Ask Coach for help and you will have a very easy search!
Coach was really great with us. He made the process super quick and got me exactly what I was looking for.. great salesman, and very friendly guy who made shopping fun and easy. I am so excited to pick up my new dresser!!
I just purchased a lamp and end table at Ashley furniture. Rick was my salesman and he was exceptionally good and very helpful for me .I love Ashley furniture. And I hope he can help me the next time.his name is Rick Moore.
Excellent selection. Go see Scott Grimm...he is friendly, courteous, and knowledgeable! Excited to get our new furniture 😊
Great experience with the store and the associate that was working with me rick Moore.excellent experience.
Rick is always a pleasure to work with.
Scott Grimm was the best at helping us decide which recliners we needed!
Rick gave prompt attention, demonstrated how lift chair works and it was an easy transaction. Very pleased.
After multiple trips to multiple stores trying to find the right recliner for my mother...I ended up going back to the first store I went to, the first chair I looked at...an all around positive experience. Brittany was an absolute joy to work with. Extremely knowledgeable and helpful and in my case very patient. Thanks Brittany!!
We love our new Ashley chime mattress in a box! Thanks Scott Grimm for being such a great salesperson.
For the excellent way I was treated by Marsha and her knowledge of what I was looking for.
Rick was very helpful and attentive. He answered all my questions and help me get everything I wanted. Rick made my furniture shopping experience easy and friendly. Go see Rick!
Purchased furniture for my basement today at Ashley Furniture. Marsha was very helpful in assisting me to find furniture that will meet my needs.
We had a great buying experience with Rick/Coach today. He helped us with a warranty refund we didn't know we had. Highly recommend him
Rick was very helpful with all of our needs. Will seek him put for future purchases.
Mindy Sereno was our sales professional and she was very knowledgeable. She did not push the sale and was very helpful. We are already planning future purchases and we will be asking for Mindy again.
Marsha Cox helped me with a bedroom set. She was very professional and pleasant. Keep up the good work.
Coach took care of us and explained all the details I needed for my purchase. Thanks
Rick took great care of us! 10/10 would recommend:)
This is our second time shopping ar Ashley Furniture with sales professional, Rick! We originally bought our bedroom suite from him 5 years ago. We just bought a new house and headed back to Rick to furnish our new living and dining spaces! Such an excellent variety to choose from and they work with you on pricing! We have never been disappointed. Thanks Rick!
Scott Grimm was most helpful in helping me find the right couch. Thank yoy
Rick Moore was a great help! will be a repeat customer!
Rick took care of me done a great job
Mindy and Bethany made my purchase simple and quick! Very knowledgeable, professional and thorough.
Coach is always easy to work with and very helpful. We will definitely work with him every time!
I am waiting for my furniture to arrive but so far I am very happy with my salesperson Marsha. She has been very helpful keeping me informed on the delivery information. If I buy more new furniture in the future I will be returning to this location.
Bethany was great! She helped me over the phone first, then in store. We got exactly what we needed. Quick and smooth service and got extra savings! Can’t wait for delivery!
Just got 2 new recliner. Coach (Rick Moore) was a great saleman. This is a beautiful store.
Good exsperiance thanks rick!
Excellent service! Bethany was wonderful and made sure we left satisfied with beautiful furniture. We’ll defiantly be buying from her again!
I had a great experience at Ashley Furniture. Scott Grimm was very pleasant to work with through my purchase experience. I look forward to my next purchase at Ashley.
Coach is excellent, very friendly, very knowledgeable and found us the best deal possible. We had a really great experience working with him. Ashley store looks amazing also.
Walked in to look at mattress and Mindy helped us. She was very informative. She didn’t push us for a sale. She wouldn’t let us get the “Bells and Whistles” package..Just a kidding. Mindy was amazing. So if your looking for a new mattress, stop at Ashley.
The Coach (Rick) was very helpful in my purchase of a new bedroom suite. He answered any and all questions. Great customer service and I will be back for future purchases!
Scott Grimm was our salesperson. He was very helpful and not pushy at al . All in all it was a great experience
Marsha was our salesperson she met us as soon as we entered the store and asked if she could help. we explained to her what we needed and she took us all around the store showing just the type of furniture that we where looking for. Ended up we went back to the second piece that she had shown us and we purchased it. What a great experience we had at Ashley home store. I did not want to have to go look at furniture but they made the experience very enjoyable.
We were very pleased with the service and with how knowledgeable Bethany was. Thank you, Bethany!
Great service from Rick “Coach”.
I want to thank Constance for being amazing with helping us get exactly what we wanted! She was VERY patient and extremely kind and she is excellent at her job! Thank you so much Constance! You are such a sweetheart!
Scott Grimm did an excellent job, Ashley Home store has a great selection of furniture and bed's. I would recommend a friend.
Went several places looking for a good deal on living room furniture and found it here. Rick was very knowledgeable and helpful. We will be going back!
Excellent service by Bethany Place & the whole team!! We got exactly what we were looking for! Thanks so much!
Rick was a pleasure work with!
I had a great experience buying some new furniture. Rick was super helpful!
Rick was great and easy to work with!!!!
Rick Moore
Went in to the Parkersburg on Black Friday Scott Grimm was very helpful and professional about the way he met my needs
Answered questions fast and helped out alot. Very happy with the experience. Thanks Coach. (Rick).
It was really good, the salesman was excellent , Scott Grimm he new a lot on the sales . he went beyond the sales person duty , we both liked him. would deal their again.
You need anything for your house they have it. They are awesome.
Thanks to Scott Grimm for helping my wife and I find the right Loveseat for our new home. Scott was very patient to understand exactly what we wanted and guided us to only those meeting our criteria and simplify our decision.
Very nice store. Lots of options. Very reasonable prices. Scott Grimm helped us. Very helpful not pushy and overbearing. Overall very good experience.
Our Sales Professional Scott Grimm was Excellent in helping us choose and purchase furniture and bedding. He deserves a 5 Star Rating. You need to definitely Check Him Out!!!
Went to the store to purchase a new mattress. Had no idea they could test your pressure points and suggest the proper type of mattress just for you.. Coach (Rick) made the entire experience fun and I am now looking forward to a great night's sleep. This is not the first purchase I have made from Ashley, and I'm sure it won't be the last. Coach makes us feel like family!
Rick, thanks for all your help.
Ask for Mindy! she was great to show us what we were looking for, but was never pushy. She was fun to talk to also. She was very easy to talk to and understood just what we were looking for.
Coach very helpful and professional
Thank you, Scott. Looking forward to our delivery. Mindy has been a great sales associate for us previously. It was nice of her to come in on her day off to say hi. :)
We came to Ashley furniture this evening and had absolutely great customer service. Thank you Rick so much for helping us. I can’t wait for our knew bed!
Coach done fabulous job!
Rick Moore has helped me for the past 5 years. Truely appreciate his honesty and providing good customer service. Thank you Carrie Brookover
Rick was an excellent salesman!
This was our first trip ever in the store. We spent a whole 2 hours or more looking through all of our options. Was very satisfied with the amount of furniture to choose from. It was very hard to decide. But I am glad Marsha was there to help out. She seemed to know exactly where to take us and which items to look at. She was very helpful, kind and could answer any questions we had.
5 ⭐️ Mindy and Marsha are the absolute best. I have bought furniture at Ashley’s for several years now. These ladies go above and beyond to help you. I text pics of my furniture looking for this or that to match. They send me several pics of different items helping me to match things up. It’s like shopping online but even better. You know your getting quality furniture by shopping at Ashley’s Homestore. Contact Mindy and Marsha.
helpful people such as Scott Grimm
After 2 failed attempts at other stores to get what I wanted, when I wanted it, I was ready to give up. Then we stopped at Ashley Furniture and was immediately greeted by Bethany who managed to solve all my problems. I got 2 gorgeous end tables and lamps to take home today all for less than one of the lamps at the other stores. I am so impressed with my experience and thankful for all of Bethany's help.
We had great customer service from the time we entered the store. Scott quickly greeted us and was very friendly and helpful. Also Doug assisted in making our shopping experience successful. We can not wait to receive our new living room furniture! Thanks guys!
Rick was a great help and very knowledgeable. He made purchasing new furniture easy!
Was in the store for the first time yesterday and I will definitely go back and will recommend others to go. Scott Grimm was excellent, very knowledgeable and professional throughout the entire process of choosing a bed set and in helping pick the right mattress that best suited myself.
Coach was a pleasure to work with! Would recommend to all!
friendly customer service! scott grimm took care of me.
Mindy Sereno was wonderful to deal with. Thank you very much for being so friendly
My sales associate Mindy was amazingly patient with me. She showed me every option for the sectional I was looking for and put together a living room that will be perfect in my new home. Not to mention that the furniture throughout the store is beautiful. This will be where I shop again when I need furniture.
Want to thank Marsha the sales rep for helpig me find exactly what I was looking for.She was very kind and helpful!!
Marsha Cox was a great salesperson! Love this store!
Had another great experience with Rick! super nice and we was in and out in no time
Go see Mindy at Ashley Homestore! She is awesome! Just bought a bed and vanity! Love it!!
Scott Grimm was extremely helpful while my husband and I were choosing our new mattress. I am very excited to have our new mattress delivered! Thanks Scott!
Our salesman, Coach, was very helpful, patient and respectful. I loved it when he decided to leave us alone to discuss our purchase privately. No pressure at all.
Thanks to Mindy Sereno for her help with our purchase today. She didn't pester us to death but was available anytime we had questions. Helped us with the purchase and treated us great. We appreciate all she did.
Mindy very helpful pleasure doing business there
The salesman was very nice and gave us the best deal possible.
Just dealt with rick (coach). Bought a chest for my daughter. Rick is a great guy very polite and he made the transaction super quick and easy!! Thanks again!
Rick
if you want fine furniture go to Ashley homestore!!!
I went to Ashley’s in Parkersburg looking for a dresser. My associate Scott Grimm was knowledgeable and friendly. 5 stars
Coach was great to work with. He went out of his way to help us thank you
Mindy was extremely helpful and friendly! She made my shopping experience so nice and I will come back to Ashley Furniture for all of my furniture needs. The lady that took care of my paperwork was very nice as well!
Our salesmen RickMoore (Coach) was great. Very helpful and good to work with.
Had a great experience with Scott Grimm on my purchase! Going back soon for a mattress!
Rick was extremely helpful finding our perfect fit for our living room. We will definitely come back!
Thanks Rick Moore for your help!! Let’s Goooo Mountaineers!!
Our salesperson Bethany was very friendly very helpful and very knowledgeable.
Wonderful experience! They had everything I was looking for and price matched an item I had seen cheaper elsewhere. Bethany Place was great and very knowledgeable. Great experience shopping at Ashley Furniture, would definitely recommend them.
Coach is a great salesman and has helped us out so much. We will always going for him for all of are furniture purchases. Awesome!
Marcia Marcia Marcia!!! wonderful and patient saleslady.
We were impressed with Marsha’s knowledge and help in finding a desk for our new home!! Marsha, Marsha , Marsha!!
Scott Grimm was a huge help in finding a bed. He is extremely knowledgeable about all of the options available. We are anxiously waiting for our delivery in 5 more days
Marcia, Marcia, Marcia Bought a great new temperpedic Cadillac matress!!😍
Great service and help with everything
Marsha Marsha Marsha thanks for your help
Recently went here to pick out a living room set. Bethany was super helpful and informative. Made sure that I found what I was looking for and for the best price. Would go again and recommend you ask for Bethany
Bethany assisted me, very nice and personable. Very knowledgeable about her product.
Scott Grimm spent several hours with me and helped me pick out the best bed, mattress and recliner for my needs. Very helpful
Marsha... Marsha... Marsha! Is wonderful 😁
Rick did a great job. Quick and efficient. Nkk
We purchased a dresser and chest of drawers from Rick today. He is very personable and gave us excellent service. He was extremely knowledgeable about the products he sold, as well. We will definitely be back to see Rick for future purchases.
bethany was our sales associate. she was very kind and helpful assisted us with every decision and very knowledgeable. great experience
Wonderful experience I had , Scott grim helped me with everything I needed . Staff wasn’t pushy and trying to make sales it was a great place
Marsha was our salesperson. She was extremely nice and kind! and she got us an awesome deal on our new table! Marsha is wonderful!
Bethany Place thanks for the sale
we got our Temlurpedic from Rick!
Rick Moore was very helpful and a lot of fun to work with.
Rick Moore was very helpful in figuring out the furniture that would work best for the area.
Amazing experience!! Ask for Coach, he’ll do whatever it takes to get you what you want. I promise you’ll be happy. Come in and look for something to spruce up your house! So excited for it to come in and get our home put together😊
Bethany Place was wonderful to work with she was very helpful.
Recently purchased living room furniture here. Sales professional Bethany Place was extremely helpful and got me in and out in a timely manner. I highly recommend Bethany and Ashley HomeStore!!!
Marsha is the best sales person at Parkersburg Ashley Home Store. She gives you just the right amount of attention and let’s you browse and decide on your own. She’s not pushy and she’s very nice ! We have bought a couch and a bed frame with Marsha and we will ask for her every single time we come in. If you stop in, ask for Marsha! I would give her a million stars if I could.
Bethany Place, she is doing great job at Customer service. Thank you very much. For everything excellent to us.
Enjoyed working with Coach
Thank you Bethany Place great service
Bethany helped us every step of the way and got us the pieces we wanted.
we had Callie. very informative and kind. Thank you so much
Kara our sales person was wonderful. She helped us find a very good deal and we left happy. everyone that assisted us was very friendly, knowledgeable, and helpful. this is our 3td purchase from this store and we will be bac
Went in to look at dining table sets. Bethany was really helpful in showing me the sets that fit what I was looking for. When I decided on one and went back Kara helped me thru the purchasing process and was very pleasant to work with as well. Overall excellent service.
Had a great experience in the store. Bethany was extremely helpful and worked with us during our entire visit.
Had a fantastic experience at Ashley Homestore. Bethany was a huge help and did everything she could to get us our amazing furniture!
Wonderful experience! They had everything I was looking for. We even left and came back after looking at other stores in town. Better prices/better selection. Callie Sampson was great and helped us find exactly what we needed!
Just got an awesome couch from the man Rick “coach” Moore! Awesome service and great deal.
We had a pleasant experience. Very helpful, knowledgeable and friendly staff.
Great service from Bethany Place!! She made it so easy to shop for what we wanted! Great furniture and great prices.
I needed parts to a sleigh bed They got order fixed for me and now I have all my parts to it.My salesperson was Bethany,please give her
Rick was very helpful and friendly. It was a good experience
Rick was such a great help to us!! Friendly and informative!! Overall great service
Rick was awesome and super nice. Definitely ask for him when you stop in.
Thank you to Mindy Sereno for all your help. My daughter loves her new bed and nightstand and we love our dinning table and chairs.
Rick and Bethany were great and very helpful! Will definitely return for any future home decor needs.
Bethany was my sales person today and she was awesome. Very helpful and very delightful. Thanks Bethany.
Bethany Place was very helpful. Furniture is outstanding and the prices were excellent. Will recommend to family and friends
Bethany was so helpful! She stayed on the phone with us for over an hour helping us find exactly what we were looking for!
Mindy Sereno was very, very helpful with helping me pick out an adjustable bed base
Rick took great care of us!
Bethany Place was very helpful, great prices,friendly staff.
Bethany Place was very helpful. Good selection.
We had a very nice first visit to the store. The staff (Marsha ) couldn't have been nicer or more friendly. We will definitely be back when we need to purchase furniture in the future. AAA+++ !!!!!
Callie was our sales associate and she was amazing. Let’s us look around in peace
Callie was our sales associate and she was wonderful and very knowledgeable great experience overall
Coach was one of the best I’ve worked with. Will recommend.
Callie was our sales person and was very nice and helped us complete our bedroom set.
Great service! Callie Sampson was great!
Highly recommend Ashley Furniture! Callie Sampson was fantastic and we were in and out very quickly!
Ordered a new bed today at the Parkersburg store. Marsha was very helpful and friendly. She had me take the mattress test and showed me the best mattresses from the results. She was also patient with my four year old daughter and even tested her pressure points too. Great experience today and I can't wait to have my new bed.
Bethany Place was very informative and knowledgeable on helping us pick out the best bedroom set for my son. Mindy Sereno went above & beyond to close the deal and make sure we were satisfied customers! Thanks to them both!
Callie Sampson was Our sales person we dealt with. We receive nothing but excellent service. And would recommend Ashley furniture to anyone.
Rick was very helpful!
Had the pleasure of working with Callie. She has great taste and gives very good advice. She showed us different pieces of furniture till we found what we were looking for. If you are in the market for furniture I would recommend meeting Callie.
Rick was very polite and didnt push any purchase on us. And gave us plenty of space to look around.
Just purchased a living room suit from Ashley Homestore and would highly recommend this store. I would like to thank our sales person Marsha Cox for all her help. She was very helpful and so pleasant to work with. Thank you again Marsha we will definitely be back.
Just bought two recliners from Ashley a few weeks ago. This is our second purchase & I recommend Ashley because the staff is always friendly & knowledgeable. This time Bethany Place helped us out & was a pleasure to work with & talk to. Thanks Bethany!
Bethany made our experience enjoyable! Can not wait to receive my furniture!
Everytime I have went in to look around, Mindy has helped me. She has been wonderful to work with through the whole process. Very helpful, understanding, and kind. I went in to complete my order and she had the day off, Rick helped me that day and he was awesome. He was very helpful and made the ordering process easy. Everything was explained in detail and made sure I got exactly what I wanted. Thank you!
Rick was awesome. He helped us immensely by helping us find the bedroom suit that we wanted and helped us find a mattress that was perfect for the new bed. He was patient while we made our decisions and guided us through the buying process until our purchase was complete. We are waiting with anticipation for delivery when our home is ready. Thank you Rick !! This was a pleasure and I hate shopping. " Rick is Slick"
Loving my new furniture from Ashley’s. Thank you Mindy for all your help, really appreciate your patience and accommodating me rearranging things in the showroom. Delivery was also very polite, patient & professional.
Great service, friendly and helpful staff. Thank you so much for the help Rick!
great store
Coach was a delight to deal with. We went in, not expecting to find anything we wanted, and he helped us get something we wanted and gave us a really good deal.
I had a great experience ordering a mattress through them. I needed to place a phone order & Bethany helped me through the whole process. She even followed-up afterward to make sure everything went well. A+!
My salesperson was Bethany. She was so helpful helping me to pick out accent chairs to go with a sofa I already own. She spent a lot of time showing me chairs in store and on line. I am very pleased with the chairs and the over the top shopping experience that Bethany provided.
Coach was great at finding us great deals and prices!!! And the furniture is amazing
I called the store looking for a particular sofa and Bethany took the call. She was so helpful and friendly and I will definitely continue to use Ashley Home Store for all my future furniture needs! Thanks!
Ordered a couch today from Mindy. She was great! Friendly and knowledgeable. And quick. Did it on my half hour lunch break. Also, had talked to Bethany on the phone before going in and she too was friendly and helpful.
Bethany was very pleasant and helped us in our buying process. We’ve purchased from Ashely multiple times and will continue to do so.
I had a great experience shopping. Marsha was very helpful in helping me make a selection of new living room furniture. Would recommend and will be going back in the future for a few other furnishings.
Rick was great help to us! The whole store personnel is wonderful!
great personnel and quality furniture
mindy sereno was very helpful
Received great service from Bethany Place. Love our new dining table and chairs and fireplace/entainment center. Delivery guys also were very nice and professional. She has followed up with me and have bought furniture from other places and did not get this attention.
I recommend Ashley HomeStore. Our sales person Marsha Cox was very helpful while assisting us to find the dining room suite of our dreams. Their furniture is beautiful, and is made from quality material. Thank you Marsha! Ashley Homestore should be happy to have a sales person on their floor as professional as you are.
Rick Moore was wonderful and so much help!!!
Mindy Sereno was extremely professional, being in sales myself I don’t want to be sold when shopping, I know what I want and just want to walk through my options, pros and cons and complete the transaction. Mindy listened to our style preferences and showed us just what we were looking for! I appreciate her professionalism and assistance, we will be back!
Very easy to deal with. Marsha did everything she could to find us what we were looking for.
We have been talking about buying new furniture for about 5 years and just couldn't make a decision. This is the first time we have been to Ashley Homestore. Callie was so helpful and easy to talk to, we didn't hesitate to make our purchase. Anxiously waiting for our furniture to be delivered!
We have been talking about buying new furniture for about 5 years and just couldn't make a decision. This is the first time we have been to Ashley Homestore. Callie was so helpful and easy to talk to, we didn't hesitate to make our purchase. Anxiously waiting for our furniture to be delivered!
Bethany Place was very pleasant to work with! Very happy with my purchase, and her assistance and helpfulness 😊 Thank you!
Love my sectional. The only thing I didn't like was having to wait to get it. They should have a storage building with extra Furniture in it.
Coach was awesome sales man took care of my needs
Callie was very helpful and knowledgeable. She helped us find exactly what we were looking for.
Callie Sampson was very helpful with the purchase of my kitchen island. This is the fourth furniture item I have bought from Ashley Furniture and am very pleased with the quality.
Our sales person Allison Parsons was very helpful in helping us pick out living room furniture . They carry really good quality furniture for the money. We highly recommend stopping in to take a look!
We were treated WELL! Callie, who has a wonderful personally, had patience with any questions we had, and was more than helpful. We will definitely go back to Ashley's for any future furniture purchases.
Rick helped us out today and did great thanks
Very happy with sofa we purchased. Excellent quality and competitive prices. Ask for Bethany Place to receive top-notch service!
Bought a couch today. Bethany Place went out of her way to help us she even came in on her day off. Very happy with her service. Roger
Beautiful furniture very helpfuland Rick MOORE IS GREAT SALESMAN!
thanks to Callie who assisted us in purchasing a new couch/loveseat! Rate this store excellent!!
Rick was extremely helpful, personable, and fun to work with. We will be coming back to Rick at Ashley Furniture for all our home furnishing needs. I highly recommend him to everyone!
Thank you so much for helping us, Callie! Great buying experience.
Coach did a great job.
We were looking for a new bedroom suit, and Rick was awesome in showing us the options we were looking for in a bed. He also helped us find the perfect mattress for us. Highly recommend Rick and Ashley Furniture.
Allison parsons just sold us beautiful living room outfit and tv stand we really appreciated that she gave time to look and to decide. I would go back to get more
Rick did a very good job serving me.
Callie was an excellent salesperson, she was knowledgeable and helpful
Got a great deal on a living room suite. Callie was so kind and helpful.
Rick helped me find the prefect coffee table for my living room. Supporter of military, would recommend!
We worked with Bethany, the new sales lady, and she was really great! She was so helpful and knowledgeable, we actually didn’t know she was new until we checked out. Thanks for being so patient and helpful!!!
Rick was very kind and helpful in assisting me with picking out my furniture and bedding. I would reccomend Parkersburg Ashley Furniture to everyone and make sure you ask for Rick. I am so excited to get my new furniture.
The sales team was great and the furniture is great quality. So why the 2 stars? Because the bed that was delivered was partially assembled by the delivery men. The bed was left in pieces and they said it was finished. Going online, I found the assembly manual. The middle supports were not installed correctly. They didn't even attach the middle support. Just the feet to the slats. Speaking of those slats, they were just placed there and not secured with screws. Even though there are pre-drilled holes for the screwes. I was left with the brackets still in their packaging. And the middle supports. But, no screws for the slats. Very unhappy with the delivery service. Execution of their delivery/assembly should be of up most importance because it shows that they care. I'm just glad non of my family was injured. The only reason there is a second star is because of the sales team. I tried calling the number given to me to fix it. Always went to a voicemail. Maybe writing this review will get their attention. ( UPDATE ) Was contacted by the Distributor Manager, and the only resolve was to send me an in store gift card of $175. Its better than nothing. They were understanding of my frustrations. Was also willing to get the hardware needed to correctly assemble thr bed and fix it that afternoon. I am grateful for that.
Rick Moore was super helpful and very kind to my family while there.
Excellent price...good service
Always have a great experience
Rick wasnt very helpful !But told me to come in on Thursday for an extra 21% off. To be entered in a 1,000 dollar giveaway. IM ANGRY bc he never told me when checking out that I didn't get the 21% or that any of the items I bought $3,000 dollars worth of stuff .He was standing there when u checked out.But did not notify me that I never bought the 21% items ! In my opinion when I was shopping for the stuff and he was right beside me why did he not tell me then ???? So I lost about 600 bucks! Never going back hes a liar.
Callie was friendly and very helpful.
Callie was a great help to us
My husband and I went in searching for new living room furniture and had never been to Ashley before. Marsha Cox was very friendly and so helpful with searching for the perfect set for our family. Answered all our questions and wasn’t pushy like other places are. I would highly recommend Marsha to anyone going in there. Thank you so much Marsha!
Rick was a great help! I highly recommend!
Allison Parsons was the young lady that helped us out with picking out new furniture for our living room. She was very patient with our indecisiveness and also helped with getting my credit line increased!!
Miranda was super helpful and went out of his way to accommodate our schedules. Other associates were courteous when he wasn’t there and you can tell it’s a great atmosphere to work in. We look forward to our furniture and to being customers for years to come!
Great store very friendly salespeople. Ask for coach if you go great guy very helpful.
I wanted a new bedroom suit of a grayish color. Marsha helped me to find the best bed that would fit the style of the room and also be the perfect fit for the room. It was excellent service! I would recommend Ashley's Homestore, and I would recommend you go to Marsha! :)
While purchasing outdoor furniture our associate went above and beyond. Not only what was in the store but what else was available on their store web site. Look her up! Callie is her name.
Callie Sampson was great - very friendly and helpful. She gave us space to browse without hovering over us, but was quick to answer questions when we needed her. We bought living room furniture and I can’t wait to get it home. I’d recommend Ashley (and Callie) to anyone looking for nice furniture at great prices!
Callie was our salesperson and she was very helpful and informative! Very please with the visit, made a purchase the day we came in. Will recommend!
Callie was my salesperson and was easy to work with and friendly.
Callie was a great salesperson and I love their furniture.
Great people great prices thank you
We went into Ashley Homestore for a bedroom set and a few other things and with Marsha's help, it was so easy. She was knowledgable with the different products and selections and was able to answer every question we had. We will definitely return in the future!
We purchased a couch February 22nd and have still yet to get it. (April 9th)... was told today it'll be another week after being told it would be here today. :( Highly unsatisfied....
Coach (Rick) very nice man very helpful!
Rick or coach. Very friendly . Personable.
Rick helped my wife and I find the perfect mattress. Great place to go you won't be disappointed!
Rick was so helpful and wonderful this is the best store and the best people in town!
I called three different places in Parkersburg, WV to ask them about mattresses. The first two places were both extremely rude (one place I called close to their opening)!The last place I called was Ashley Home Store, right at closing time. Kayla answered ALL my questions in a very friendly, yet, professional manner. Not a hint of the fact that she probably wanted to leave since the business was closing for the night! Very much appreciated! Thank you, Kayla!
Had never been to this store before and was surprised at the nice assortment of furniture they carried and the reasonable prices. We were greated by Marsha and she was very friendly and helpful. We found exactly what we wanted and she took care of us very efficiently. We’ll be sure to ask for her next time we shop there.
I would recommend to check this place out, first time buyer at this store, very impressed, will be my go to store for now on. Talk to Mindy Sereno, very nice salesperson to deal with.
Mindy was very helpful! Pleased with the whole experience.
Rick Moore was the best salesman I have come across in a very long time. He knew every product in the store. Just as soon as we described what we were looking for, he led us right to it! I am looking forward to getting my new furniture and continuing to shop at Ashley Furniture. :)
I don't know how good a deal I got , but I don't even care. The staff here was incredibly nice and professional, from Coach, who greeted us even though he was with a customer, to Marsha, who completed the sale. This experience contributes to my belief that "avoid chain stores and go local" is not such sage advice in this part of the country.
Nice furniture store
Coach as usual took excellent care of us! Can’t wait for our new living room set.
Very helpful when we was in the market for a couple chairs and a couple twin bed and what to thank Mitch mills for all your help thanks and will be returning in the future
We had a great experience! Everyone was helpful and friendly. Marsha was wonderful!!
We had a great experience. Marsha was wonderful! Very friendly and helpful staff.
We have shopped at Ashley for 2-3 years now and made many purchases. Marsha has always been helpful and great to work with and we are always very satisfied with our purchases.
We went to look at a new bed for my daughter with no real intention of buying. My daughter found one she immediately loved and the saleslady Callie made us an offer we simply couldn't refuse. We are very satisfied with our transaction today and look forward to her bed arriving!
Had a great experience shopping for our new couch for our new house. Callie played with my son while I did what I needed to do! Rick showed me the most popular sectional and Allison helped me when he was not in. They both were pleasant! Thank you Ashley furniture 😊
Rick was very helpful and and excellent to work with. We will be back.
Rick was awesome! Thank you!
Rick was amazing! Very nice and helpful!
Great sales staff
Callie was who my husband and I worked with this past Friday evening. I can not say enough good !! She made it such a pleasant experience. We are very excited to return and make future purchases .
Thank you Coach for the wonderful & quick customer service experience! My boys are excited to try out their new beds!
Our daughter bought furniture from Marsha Cox last year and she was extremely helpful again with my mother-in-law when she purchased her new living room suit. She did everything in her power to make it easy for her as she is elderly. We went several times until we found just the right fit for her. Marsha worked with us and had everything written up to save time when the purchase was made it went very quickly for my mother-in-law. Barb was also very helpful with giving us the phone number to habitat for humanity to take away her old furniture. Both girls went above and beyond to do everything we needed. We would highly recommend Ashley HomeStore and will return again in the future. A big thanks to Marsha and Barb!
Marsha did a great job, she is a good sales lady
Rick was a great help to us. He was friendly and informative, making our purchase very easy. Thank you!
Coach was very knowledgeable and helpful with our purchase.
Nice people
Very satisfied with the service! Thank You Rick Moore!
Great service Rick, thanks for the service.
Callie helped my husband and I pick out new furniture last week, she was very helpful and friendly. Thanks for the great service!
Scott Grimm, our salesman, took good care of us! He was polite, professional, and easy to work with!!!
Callie was a big help and very sweet lady! We feel very blessed to have found what we wanted here!!!
Marsha was awesome!!! She kept in contact with us, and found exactly what we wanted!!! She was very helpful throughout the whole process!!
Rick “coach” was very personable and considerate of my wants/needs. He led me to the perfect set of furniture right off the get go. I had been furniture shopping for months and never thought I’d have such an easy experience. I had difficulties with payment and he took the time out of his evening to walk through step by step helping me by my side until I left the store.
Callie was wonderful to work with! She made the whole furniture buying process simple and easy!
Rick Moore did an amazing job helping us pick out all our new furniture:)
Was very happy with the service from Marsha. She was attentive to my needs, but not the least bit pushy. She was knowledgeable about the fabrics and care needed. I will be back.
The sales lady Marsha at Ashley's was wonderful and so friendly with us. Went to great lengths to find things that we were interested in. Helped us find just what we wanted. Will definitely come back.
Rick Moore (Coach) was very helpful in the purchasing of our furniture! Great service today! Thank you!
Great experience!!! Really knowledgeable salesman and super friendly
A salesperson greeted us as we entered Ashley Furniture. Marsha helped us find the mattress we needed. She is very knowledgeable and kind and we will ask for her next time. Thank you Marsha.
My first major purchase on my own. Thank you so much to Scott Grimm for helping me out. I love my new little sectional!
Rick was very helpful with finding me the perfect mattress for my guest bedroom. He was very friendly and even gave my grandson a sticker, which he just loved.
My first experience purchasing from Ashley Furniture. Scott Grimm was an awesome sales associate. Very friendly, outgoing, and knowledgable. Very pleasant to work with and 'no pressure' to buy. I wouldn't shop or buy from anyone else but him.
I am employed at Ashley Furniture and my house is completely furnished with our products. Not only do I purchase our quality pieces but I highly recommend Ashley to everyone.
Rick helped us purchase new bedroom furniture. He was very helpful and friendly. He was very thorough.
Scott Grimm went above and beyond the call of duty to help my family. We needed a whole bedrooms set ASAP, after looking through all the store options they will be delivering it Friday. We can not thank him enough.
Rick Moore was a wonderful salesman. No pressure or sales gimmics. Helped answer all our queations, concerns, and very patient with us.
We were so pleased with our furniture we bought last summer that we went back to get some for our house. Scott Grimm, thank you!!
We bought a love seat yesterday, and Scott Grimm made the process so easy. He was upfront and honest about everything, and made it all easy to understand. We've had an eye out for something to put in our family room for a while now, and he helped us find the perfect piece. We're so grateful.
My experience at the Ashley HomeStore was excellent, especially my salesman, Rick. He was willing to help me every step of the way and made my purchase an enjoyable one!! Thanks again, Coach!!
went there for living room furniture. As soon as we walked in the door, a staff member was right there wanting to help us. We told him what we were looking for. He asked us a few questions and took us right over to what we wound up purchasing..His name is Coach or Rick..very helpful, nice, and down to earth..:) Thanks again Coach!!
We had a great experience with Mindy Sereno purchasing bunkbeds and dressers for our girls! She showed us materials for different options and we are so happy with our purchase! We will be back to purchase all of our furniture in the future! Thanks!!
We had a great shopping experience thanks to Mindy Sereno! We were looking for bunk beds and dressers for our girls and she showed us different options and found us exactly what we were looking for! She did an amazing job! We’ll definitely be back!
Quick, easy, and pleasant experience with coach.
Coach was attentive and did not push any sales. Was helpful and great to work with.
We had an awesome experience buying a couch and mattress. Staff was super friendly and helpful. Callie, our salesperson was very educated and helped us picked out a mattress. I highly recommend Callie if ever shopping at Ashley’s furniture.
Coach greated us when we walked in and help make the whole process easy and quick. He even set up delivery and we're loving our new recliners and loveseat! Thanks again
Coach has always been so helpful and very honest and nice.
Went to ashley furniture and was approached by Coach who listened to what we wanted then showed us options. Thanks for the good experience
Scott Grimm was super helpful! He found us exactly what we needed! Would highly recommend working with him.
Scott Grimm was very detailed oriented and knowledgeable! Great shopping experience!
We went in looking for bar stools and Coach helped us order ones that we liked. We got what we wanted and he took the time to chat and make us feel appreciated.
Scott Grimm was the best helper ever. He was are professional, experienced, and a pleasure work with when buying furniture or just browsing. Thanks for your help buying each of my furniture needs.
Rick "Coach" Moore greeted us quickly, wasn't pushy, and ultimately provided an excellent experience for us! We are highly satisfied with our experience at Ashley HomeStore in Parkersburg! Thanks Coach!!
First time visiting Ashley Homestore and was impressed with the amazing selection of furniture and awesome decor. Our salesmen, Scott did an awesome job. It was a pleasure meeting Scott. We will definitely be returning for future purchases because of the wide variety of selection and quality of furniture and decor.
Update(2024): We continue to find the best prices and selection at Ashley. Scott has helped us several times over the past 10 years or more and we would highly recommend going to see him. (2017): Very friendly and helpful. Scott went out of his way to help us and make sure we got a great deal. We visited most of the furniture stores in the area and Ashley was definitely one of the best.
Super great experience! Thanks Rick!
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0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.
