Ashley Store Appleton, WI

Tanner was extremely helpful and knowledgeable and didn’t rush through anything. Highly recommend!

Purchase a $4,000 couch from them in January of 2023. Also purchased the 4 year extended warranty on the couch for an additional $350. Noticed within the last week part of the couch was starting to rub off. Submitted a claim on 12/1/2025 including pictures. Received a call today stating they will not be covering this due to normal wear and tear. $4,000 couch not even 2 years old and this is normal????? Wish we would have been told when we bought it that it wouldn't hold up for 2 years. This is not the first piece of furniture we have purchased from them that wore out in less than 2 years! And this is also not the first time they have denied a warranty claim. What's the point of purchasing the warranty if they aren't even going to cover anything???? Take your business elsewhere people. And if you are going to purchase anything from them don't bother adding the warranty. They will find every excuse possible to not have to fix anything!

Cody helped us pick out our prefect bed and mattress for our new house. He wasn’t pushy in the slightest, and made the entire process very easy and stress-free. - Had to drop two stars because getting ahold of someone to address a question about the box-spring has been nearly impossible.

Tanner was very helpful showing me all my options and even looking in there app with the manufacturer to see if I would be able to get the color I wanted

We had a great experience with Patty. She was able to answer my questions and more. We found the right fit for our home.

Tanner was very helpful, we purchased a bed frame from him, he got us everything we wanted

Nice shopping experience. Patty was friendly, knowledgeable and helpful

Tanner was wonderful to work with! Friendly and knowledgeable.

Tanner was excellent to work with! Very accurate and helpful with placing a custom dinette set order.

Enjoyed our experience there. Our salesman, Shazon Crutcher was very professional, easy to talk with.

Tanner was super helpful!

Tanner was fantastic!! Very knowledgeable, friendly, and helpful!! Offered options without being overwhelming or intimidating. I really enjoyed working with him! Excited for our new couches!

Amazing from the start. Helped us find a couch that we fell in love with without being to pushy

Amy was helpful and made the experience stress free!

Alex was such a huge help! Didn’t make us feel rushed at all and provided us with a ton of great info! Would recommend him to anyone

We had a wonderful experience at Ashley’s with Patty Camacho. She was very helpful and knowledgeable about the items we were looking for. Outstanding to work with.

Shazon was very helpful and got us exactly what we wanted without trying to talk us into something we didn't want.

Adam and Clarence from D3 did an amazing job!! Very efficient and professional!!

Tanner was awesome!

Tanner was great! He helped us, was efficient, and answered all our questions!

My husband and I purchased new sofa from Ashley Furniture, and the experience was fantastic. Alex Micheau assisted us, and he was so friendly and knowledgeable about all the options. He made the whole process easy and enjoyable. We are very happy with our purchase and cannot wait to have it delivered! If you’re shopping for furniture, definitely ask for Alex!

Went into store to purchase Mod Max L shaped sectional. Got two ottomans to boot! Ink color. Sale associate was easy going and made it fun for an 8 year old. 0% x36 months!

My wife and I worked with Tanner on finding a mattress. It was a very good experience and he is very knowledgeable! Would 10/10 recommend working with him!

We worked with Tanner and had a great experience. He was really patient with us through the process of finding a new bed and got us set up with something that made both me and my partner comfortable and in our price range. Very knowledgeable, not pushy, and honest.

Tanner was exceptional! He was not pushy, but very informative and always around but not hovering. I’d recommend Ashley Furniture and ask for Tanner

Great experience working with Tanner today! Needed to replace our living room furniture, he was helpful, polite, personable and great to work with!

We worked with Mark and he answered all of our questions. He was very friendly and professional. He was able to recommend based on our preferences and found us the best value for our dollar.

Had a wonderful experience at the Appleton West store with Tanner. Very knowledgeable and patient with my wife 😉

Alex did a great job helping me find the right couch!

Patty was great. Made our furniture shopping quick and painless.

Tanner was great to work with. He went out of his way to get us what we needed. Highly recommend

Cody helped us out immensely. Service was quick and friendly. Thank you for the great experience!!

Shazon helped us amazingly

Sharon was funny and helpful and patient. We walked out with what we wanted at a rate we could afford.

Wonderful help from Alex and Andy! Made everything so quick and easy!

Tanner was a great help!

Tanner was awesome! Made purchasing a new couch very easy! Thank you!

Our salesman Tanners listened to what I was looking for and found my living room set. Thank you!

Sandy was wonderful! Great customer service and so kind. Would go to Ashley just for her!

Everyone was very helpful!! Enjoyed our experience purchasing a new mattress. Everything went smooth and we will definitely be back for more furniture in the future.

Salesman was very helpful and knowledgeable. Was able to find the best mattress for me. Very satisfied with the service.

Alex did a fabulous job for us today, as we needed a dining table today. He found us one we can pick up today, he could sense our urgency and was very enjoyable to work with.

Patricia was very helpful and showing us several dining room sets which matched our needs. The one we chose had a black Friday discount, so that was a bonus. She also helped us find a couple of throw pillows for our couch. She was very friendly and professional.

Shay was thorough, patient, and energetic. He entertained the kids as we found the perfect purchase for our home. Very happy with our experience!!

Tanner was very helpful and knowledgeable when we were mattress shopping. He showed us a variety of mattresses in different price ranges and helped us find the perfect mattress for our new house!

Alex was super knowledgeable and helpful! He did the best job with helping my boyfriend and I find our perfect couch!

Alex was super kind, helpful, and enjoyable to work with! Made the experience super easy and provided detailed answers to all my questions.

Very knowledgeable staff regarding mattresses. Purchased Beautyrest black and happy with the experience.

Very helpful!

I have always bought my furniture from Ashley’s. Not no more. I bought a bed, chairs couch and a kitchen table. This the third couch in 4 yrs. Anyway I got the white glove treatment. They put my bed together but forgot to tell me they cracked the wood . So the had to come out to fix it. Know my table I got polish remover on it call . Took a yr to get someone out here.And it took so long they had to reopen the case. So that ment retaking picture. So they send someone out but couldn’t fix it. Now mined you it was the size of a fourth of a pea. So I waited and waited now there tell me I have to pay 1.90 dollars to have it delivered. I said I have the exceed warranty. She said it didn’t cover so I had to take my table in and pick up my new one. And that one has a dent in it. It’s been 2 days I sent in picture didn’t hear anything back yet and the guy said he would talk to his boss and get back to me. And the lady you take to you is a horrible person. She shouldn’t even work with people. She’s very rude. And does not tell the truth. I will never buy anything for there again and I sent a lot of people there not no more. Let’s see how long it takes to call me back. We probably have to write up a new statement. And I do have a 4 your warranty.

Amy was excellent! This is our second time we had Amy help us with our purchases and she is always wonderful to work with. Extremely personable, entertaining and knowledgeable! She helped us with everything we needed and helped us with some difficult decisions! Very please with the whole transaction :)

Alex did a phenomenal job serving our family in the store. He made us feel welcome and respected. We will be back to buy more items in the future.

Shazon was amazing to work with! Very friendly and helpful! Brought our furniture for our bedroom with him!

Tanner was very helpful and answered any questions we had. Would recommend for anyone in the future.

Tanner Demeuse was a pleasure to work with and we were able to purchase our item with no surprises.

Tanner is very informative and sufficient. Made the process of buying a couch easy!

We had a great experience working with Tanner at Ashley furniture. He was friendly, helpful, and made the whole process easy. Excellent service - highly recommend!

Tanner's customer service was excellent. Most places wouldn't give us the time of day. I'm a big believer in customer service. Thank you again Tanner.

Tanner was excellent!! Helped my boyfriend find what he needed, super friendly, easy going, great customer service, definitely would recommend this place !!

Very nice to work with. He was helpful and courteous.

Alex M. did amazing job. Outstanding custome service. Answered all.our questions and was extremely polite.

Shazon was incredibly helpful in my fiancè and I finding our dream bedroom furniture. He was so personable and made our first time purchasing bedroom furniture the best experience possible. Can't give him enough credit for the profound service provided. Wonderful experience at the Ashley Homestore and we can't wait for our bedroom set to be delivered!

Alex did a great job helping us out! Very kind, knowledgeable, and funny

Patty is amazing. Great informative saleswoman. Have and will go back

First time checking out the store. We worked with Cody and he was fantastic! He helped us find the perfect recliner that was exactly what we wanted!

Tanner was great!

I worked with Tanner Demeuse. He was very pleasant to work with through the entire sale. Answered all my questions in a timely fashion in text. Enjoyed immensely working with Tanner!

Patty Camacho is simply incredible! Very knowledgeable, very nice and kind. Knows her stuff.

Awesome service! Very helpful!

Shazon was wonderful! He helped us pick out the perfect mattress for our son! He made our shopping and buying experience feel like we were just chit chatting with a friend we had not seen in a while! Super caring as well as overall knew what he was talking about! We will definitely be back when it’s time for our next purchase! Thank you Shazon!

Patty is the best. Superior to all.

Patty was absolutely amazing!! So happy with my experience and purchase, can’t wait to get my new furniture and mattress :)

This is what the delivery fee gets you if you don’t do the “white glove” drop off. Was not explained to us during our purchase. Was told if we didn’t get the “white glove” drop off, all we would have to do is “screw on the legs”. Text reminder included leaving a clear path which we did! But for it to be left on our driveway. Good thing we didn’t order in the winter!

We were looking for dining room chairs. Shay was very helpful! He offered his opinion which was helpful. He was really good at listening to what we wanted.

Mark Sams was very professional and helpful for helping us find our furniture. I would recommend him to anyone.

Jay was an amazing sales person on a busy Saturday! He made himself very present and available but gave me enough freedom and space to comfortably browse. The buying process was smooth and the paperwork thoroughly reviewed. I never felt pressured to purchase and was never made to feel like I was less important for not shopping for the most expensive pieces on the sales floor. I cannot recommend him enough!

Wonderfully friendly service from Shazon during the one day clearance event. Loved the energy and enthusiasm. Thank you!

Alex and Jay were fantastic. Very helpful, patient and personable. Great overall ex experience

Tanner was very helpful, knowledgeable and kind! Highly recommend him

Alex is a Great sales person to work with.

Thank you Patty for listening to my needs and helping me find the most comfortable mattress!

Shazon did a great job although he was still learning!

Tanner was very in depth with explaining our options. Answered our questions and helped us purchase our living room set. Wasn't hounding us like a car salesman. :)

Outstanding customer service, demonstrated through consistent kindness and compassion.

Patty was great about showing my different products and explaining features. She is fun to work with, too.

Patty was very helpful and fun! Thanks for the help Ashley's

My salesman was very new but he was well versed on the furniture purchased. If he didn't know the answer he found out for me. For once it was fun picking out furniture. Thank you.

Patty was extremely helpful and friendly. She did an amazing job helping my father find a new chair and me to find a new bed.

It’s very clean, and as organized as a furniture store could be. Right when we walked in, we were greeted warmly by Leland. He was so helpful, asked questions, and helped narrow down our search significantly to help maximize the time we had to browse the store. Of all the experiences we had at other furniture stores, Leland’s service and help by far the best we had!

Mark was great! Friendly, approachable, lots of Knowledgeable, not pushy and answered all my questions with accuracy!

Tanner made the furniture buying experience simple and efficient. I would highly recommend!

My spouse & I were checking to see what type of furniture this store had, as we are looking to purchase something in the next few months. We were constantly bothered by the sales person to check this or that out across the store from where we're were. It was rather quite irritating. I cannot count on how many occasions (5, 6 or more) this had happened in the 30 minutes we were in the store & eventually just left. It would have been nice to do a circle around the store and check things out without constantly being bombarded. We will not be returning to this store for any purchase, which is quite sad as we like a few things.

Wonderful shopping experience. Tanner Denise was extremely knowledgeable and helpful. Getting exactly what we where hoping for.

Wonderful guy! Very helpful and patient with us. Knew the products well.

Tanner was very helpful and even priced matched online prices!

Tanner was very helpful!!

Tanner has great customer service, works quickly,and handled my indecisiveness and new home buyer anxiety issues amazingly.

Tanner was amazing. We special ordered a dining table and 10 chairs as well as purchased the moto-motion collection and we are very happy. Stop in to Ashley and ask for Tanner.

Worked with Tanner, and he was extremely helpful!

Tanner was amazing! This was a great experience to have. I consider this my first adult purchase! He gave me a peace of mind when choosing the frames and mattress for my daughters.

Shazon was a very personal and polite guy. He made purchasing our new sectional fun and easy. I hope when people go to Ashley next they get the privilege to meet him.

Mark Sams was awesome to work with. He helped us with the purchase of an adjustable queen base, a queen bed frame and two bed end tables. Oversll, great customer service received from Mark!

Alex and Tanner did a great job helping us find the correct size, comfort, and color furniture to fill our great room and sun room. They had great financing options and flexibility with payments.

Tanner was straightforward and easy to work with. He listened and went above and beyond to meet our needs.

Good experience getting furniture with Tanner, very helpful with the search and checkout process

Patty was extremely helpful in choosing our furniture!! Super quick and easy. Gave us the best deal too!

The store was filled with lots of beautiful options. Tanner greeted us with a smile and gave us all the information we needed to know as we began our search. Once we started narrowing down what we wanted, he took the time to help us choose between fabrics and colors and made sure we got all the pieces to our sectional that fit our needs! 10/10 would go back just for Tanner!

Adam made our shopping experience smooth and professional while adding in laughs. We came in with a lot of questions and ideas and he helped us with so much knowledge and great customer service. We will recommend the Appleton Ashley Furniture to everyone who is seeking home furniture/decor.

Great customer service! Great furniture!

We worked with Tanner and the service and more importantly the education was wonderful. Thank you

Tanner helped us with our new bed purchase and was super friendly and helpful with all out questions.

We had a great and helpful experience with Tanner to purchase a sofa, loveseat and chair. Thanks so much!

Tanner was very patient and helpful selecting our living room furniture- would highly recommend!

Tanner was great with getting me the right mattress. He was very knowledgeable and kind. He even did a special order to get me what I wanted in the the bedroom furniture.

Aiden and Bryce were great, they were very polite and helpful. They came over and replaced a table of mine that was dented and cracked previously. They were very professional as well and did a great job!

Adam was a great associate. He was able to help us land on the perfect sofa and love seat. Jay the manager was a great help as well giving us great insight on the furniture we purchased. I would gladly come back and work with these two again.

Tanner was very helpful and informative.

Alex was nice, polite, and did a great job in his new role in sales. Overall good experience.

Tanner was super helpful! Gave us a runthrough of how the store was laid out, then let us explore. Answered all our questions, offered advice, and was was able to get us a little bit off ending price.

Patty was awesome to work

We have had nothing but excellent experiences every time we come in. Tanner has been our salesman and does a phenomenal job. He extremely knowledgeable and attentive. He has made the chore of buying furniture enjoyable and is intent on finding the best deal for us.

Alex was extremely helpful, got answers for me if he wasn't sure. Very kind and a great personality!!

very helpful and nice and helped me find the perfect mattress!!

Adam at Appleton Ashley is AWESOME! He was super helpful with finding a bed and mattress! He also helped us get a great deal!!

Tanner made our experience great! We were in to return a matress we didn't like and he offered us some great advice and told us about an upcoming sale to help bring the price down by $400.

Tanner completely sold me on the most expensive couch in the store somehow

Good selection, but the sale staff can be quite pushy and won't leave you alone for more than 3 minutes.

Cody was awesome. He was helpful, patient and efficient. He made our experience a great one.

My family has been shopping at Ashley Furniture in Appleton for years now and we have worked exclusively with Patty. She is always so positive and has proven time and time again that she wants us to leave the store happy and confident with our purchase. I highly recommend her as a salesperson for anyone looking for reliable advice on the options that the store has. She is truly the best!

Patty was amazing! She listened to what we were looking for and wasn't pushy. We're very happy with our purchases and experience!

Adam Baurain is the BEST sales Rep to work with. He was kind, genuine, knowledgeable & I felt absolutely no pressure to purchase. He made this experience the best I’ve ever had! Will buy from him again!

The sales person was awesome, thank you, Tanner!

Patty was very helpful from start to finish for helping us pick out a sectional for our home.

Bought our living furniture from Tanner, he was amazing to work with! He showed us the best deals, along with what worked best with our living room space. Not a pushy sales person, which is my favorite part. Highly recommend!

Party was sweet, and helpful

Thanks Patty, you were very helpful today!

Sandi was fantastic to work with. She was kind, patient and understanding of our needs. She helped us pick out a great sectional for our home. Highly recommend working with her!

Patty was amazing- very helpful and informative.

Tanner was very helpful with both furniture and the mattresses. He did a great job explaining the pricing of everything and made it a very easy process!

Tanner was our Salesperson and he worked with us to get what we wanted and even got some additional furniture for another room.

Great experience shopping for mattresses with Cody Hammer. Knowledgeable and easy to work with.

Mark S was by far the most knowledgeable salesperson I've ever worked with. He was super friendly and answered all of our questions. Awesome dude to work with.

Aiden and his partner were great and easy to work with. They did a great job.

Cody helped us from the moment we walked in the door and closed the sale as well.. Super helpful and made our buying experience a delight! Thanks Cody!

Had our sectional delivered by Marcus and Walker today. Both of them were professional and worked quickly. Asked for placement and made sure I was happy with it all once they finished. Very nice and personable. Couldn’t be happier with how everything went. Thank you Marcus and Walker!

Worked with Tanner at the Appleton store yesterday. He did an excellent job answering all of our questions and explaining things to us. He was patient, personable and professional. Thank you Tanner.

Patty was excellent. Very helpful and efficient, highly recommend her if you come here

Patty was so helpful and informative. She took her time answering all of our questions and put us at ease. We really appreciated the no-pressure help.

Todd was very helpful with finding the sofa and loveseat for us!

Patty was awsome to work with😊

We worked with Cody Hammer to get our couch. We had a great experience. He was very informative and helped us figure out what options would suit us best.

Patty was AWESOME!!! She's very knowledgeable and helped us find the bed of our dreams. Come in and ask for Patty! Her 16 years of experience shines bright along with her smile! 😁

It took my family and I some time to pick out just the right couch for our living room. Cody was so patient with us; took his time showing and explaining all couch features to us. Thank you for being so amazing and helpful! We love shopping at Ashley's of Appleton.

Very knowledgeable and friendly salesman.

Great experience with Tanner! He listened to what we needed, answered all our questions with patience, and made sure we left with something we truly loved. Highly recommend!

Patty was great! Very knowledgeable and super fun to work with. Looking forward to our new Matress. 😊

Marcus & Walker were very timely & very polite and personable. Very happy for the text stating when they would be arriving. Very good experience with Ashley!!!!

Patty and Todd worked as.AWESOME team to assist, make recommendations and give me option and all the information I needed in making my purchase. it is obvious they love what they do 👍👍👍👍

Patty was amazing!!! She was very understanding to what we needed as far as budget and comfort! I highly recommend her if you need anything from Ashley’s

From the time we walked into the store we were greeted with a smile and a welcome. We were asked if we’ve shopped here before and what room are we shopping for. We told Tanner that we’re looking for a new bed and what requirements we were looking for. He showed us a few options and we elaborated more on medical concerns and brands/qualities we need from a mattress. The entire time he listened actively and made suggestions on what he recognized we would benefit from. He was never forceful or trying to up sale anything. He just gave us the options and provided the deals, we were never swayed or pushed one way or the other like the typical “salesman”. Tanner could empathize with us because of similar concerns and provided outstanding service and support. Tanner has won a lifetime salesperson award from our family! Thank you so much for all your time, guidance and support Tanner and Thank you Ashley Furniture for having such great representatives and products/pricing! And as an added bonus, our bed purchase provided a new bed for a family in need!!

Patty was so helpful in helping us find our perfect couch at a great price. Would highly recommend working with Patty. Super kind, sweet, and helpful! Thanks Patty!!

Cody was very personable and helped us find exactly what we were looking for!

Jay was awesome and very very informational! Great experience!

I would highly recommend working with Patty. She is amazing and so helpful

Todd is really helpful and great with showing us all options that are available that fit our needs.

Amy Degooey was easy to work with and polite. Would buy again!

The sales associate was super friendly and very helpful

I spent 1,800 dollars on a whole living room set and when I picked up my first 2 pieces I noticed the vary thin card board that was protecting the sofa was ripped. I said soemthing to the kid that was helping me he said, take it home and call a number if it's damaged. He was man handling it all the way to the back door of the store. Beware after you pay them, they don't care about you. They act like they do, but they don't. The first thing they said you should have checked it at the store, blame me! That's the first words out of there mouth!

Tanner was extremely helpful and friendly! We are super happy with our purchase!

Patty was absolutely amazing in answering all of my questions. She genuinely cared about giving information and didn’t rush me through anything. She was incredibly knowledgeable and incredibly kind. I would definitely recommend her to work with and this store in general.

Jay, the store manager helped us with our concerns about Larce sectional that we had some concerns about. Helped us get a claim started, but also helped us buy an adjustable bed frame we are excited about.

Patty was amazing! She helped us find the perfect bedroom set and mattress. She really knows her stuff

Very professional service. Good attention to detail and caution not to scratch or damage anything. Everything was thoroughly explained, overall great service

Tanner was very helpful, he gave me space and wasn’t pushy about anything. Some sort of discount wasn’t working and he was able to make it work a different way which was appreciated. He explained the sectional options and I was able to understand all of the signs. Explained the price break down very well. Third time buying from Ashley Homestore and do plan to return.

Great guy. Very knowledgeable. Would definitely work with him again

Patty was great! She helped us the whole way through our furniture buying process! Highly recommend!

Patty was amazing to work with.

Patty Was very helpful, I was pressed for time and she got me in and out, with the best prices.

Marcus and Cameron were very professional and courteous. They were very aware of doorways and corners in order to not scratch or tear any furniture. Excellent work gentlemen, keep up the great work 👍

we worked with Tanner Demeuse from the time I talk to him on phone til the time I bought my couch it was a excellent experience.

We loved working with Patty! She explained every aspect of our purchase to us. She was transparent about pricing, deliveries, financing, and everything else. She made us laugh the entire time and created a comfortable atmosphere, we are definitely going to be revisiting Ashley at this location because Patty was incredible!

Patty was a HUGE help!! Very knowledgeable and friendly!

Cody H. was amazing and knowledgeable about the products and ensuring we got exactly what we were looking for.

Worked with Mark for a lift chair for my 93 old mother she is not able to come with us Mark was great we could take it the same day When we got it to her place and it didn’t work no problem to bring it back Got the deminsion and Mark already had two for us to look at after we explained why first one didn’t work Great guy wonderful to work with Thank you sure much for the care understanding and consideration Great customer service

Tanner Demeuse was so helpful and pleasant to work with. He made great suggestions on complimenting side tables for the sectional we bought, and helped us find pillows to match. Would definitely recommend him to anyone else looking for furniture.

Patty was amazing!! She was very attentive and responsive. It’s refreshing to have good at Customer Service. I really appreciate everything that she’s done for me.

Very pleased with Tanner! He was friendly, knowledgeable and available to answer questions without being pushy. He was a joy to work with!

Amy went above and beyond to help us furnish our new home! She was patient with us as we made multiple trips to the store and changed our minds on what we wanted. Thank you Amy!

Cody was great! Super easy experience.

Had an excellent experience working with Tanner to purchase our new sectional. He is very knowledgeable and super friendly. I will request him for any other furniture purchases!

Awesome experience tonight buying a sectional! We had help from Tanner Demeuse, who made it quick and painless. Very helpful with all of our questions and thorough with explaining things!

Tanner was amazing to work with and helped us find everything we needed for our remodeled house. By far the best furniture shopping experience! Thank you!

Easy experience with Amy!

Ordered furniture from Ashey in Appleton. Derek & Marcus were the delivery drivers they were great! Super nice!

Patty helped me purchase my dream bed today. She was not pushy in any way. She was very patient while I tried out many mattresses. Patty took the time to explain all the differences between mattresses and pricing. A very good experience!

Patty was very good

Tanner was great to work with. Knowledgeable, helpful, friendly, and not pushy.

Tanner was incredibly kind, helpful and knowledgeable. I was highly impressed with him and our whole experience with Ashley Furniture

Great experience, found exactly what I was looking for , and the price was right!!!

The Couch is great. The delivery agents were amazing. They were on time, gave me call when they were 10 minutes away, they were quick and respectful. Usually delivery is a nightmare but today was wonderful. 100% would order again.

Aiden and Brad just delivered our furniture. Couldn’t ask for a better experience. Both men were professional and great to speak with. Made sure we were happy with everything before they left. Highly recommend.

Tanner was exceptional in helping us find the perfect rocker-recliner and bed! His knowledge of furniture/beds made our decision easy. Thank you!

Very pressuring to buy disregards prices and still brings u to most expensive they only care about the sale not you

Todd was very attentive and knowledgeable when helping us purchase our new dining room table and chairs.

Movers were exceptional. Very professional and we are happen with what we received.

Patty So much ! Was excellent and very informative we appreciate a good sales role

It was amazing customer service by Patty!

Cody Hammer was great. Knowledge and polite. Highly recommended. Marcus and Myron contacted me for delivery and we're on time. Very nice gentlemen. Will continue to use Ashley, have always had great service.

Patty was the only one who greeted us. She was amazing, knowledgeable and was patient with all of our requests. Ask for her if you are ever at this store. Thanks again Patty!!

Todd was great and super helpful no pressure

My wife and I went to Ashley Furniture in Appleton due to an advertised sale in search of patio furniture. Tanner greeted us when we arrived and helped us with what we were looking for. He was very knowledgeable and far from overbearing like most salesman. We ended up making a purchase through him for a seating area as well as a dining set. Tanner was great and so were the deals at Ashley!

Great job, appreciate all the help.

Great delivery experience from Derek and David. Quick and careful with the placement and setup

Patty rocks!

Mark was super helpful and friendly. I bought a lot of furniture and he was very knowledgeable about all the pieces.

Mark was very helpful and knowledgeable with the furniture in the store. Definitely recommend using Mark for your experience if you are looking to purchase furniture.

Patty was so helpful! 🩷

Tanner did a wonderful job explaining everything to us and making us feel as comfortable as possible. Highly recommend him as a sales advisor.

Great service. Thank you Adam from Appleton.

Amy was so helpful and offered wonderful suggestions and advice on the pieces of furniture that we were looking at. She was very patient and answered all of our questions before leaving.

Derek and Marcus delivered and set up our new furniture. These guys were great! Extremely polite and very efficient. Very much appreciate the great work guys!

Derek and Marcus were very friendly and professional. They came in and set everything up. They both did a great job!

Patty was wonderful!

Tanner Demeuse at the Appleton, WI store was extremely helpful as we recently shopped for, and purchased, a new living room sofa and love seat set up. He was attentive and extremely knowledgeable without being pushy or overbearing in any way. Tough line to walk in sales and he navigated it very well. He asked questions, listened and then guided us appropriately and effectively to a good decision for our needs. Would highly recommend seeking out Tanner if you have needs in the Appleton area. Paul & Becky DeSpirito

We had a great experience with Tanner Demeuse. We came in for a couch, and left with that and a new Tempurpedic mattress. He was very knowledgeable and easy to work with!

Amy Degoey is beyond 10 stars she is Amazing Room Consultant. We have bought so much from Ashley Funiture Store and always are go to is Amy. Thank you Amy for you being the sweet person that your are!!! Girl you Rock!!

Great customer service! Thanks to Cody for helping me find a chair!

Derrick and Marcus were very polite and respectful. Did a great job setting up my new dining room set.

Patty helped us to find our mattress and she always given us a great Service we recommend her to a lot of people she is kind and generous to us and she has helped us for 10 years when we need help finding anything and when we have trouble finding something she’s there to help us.

Bought a couch and love seat, no complaints there as it was delivered on time. The set also came with 3 tables which would be need to be picked up at a later date. I went to pick up the tables and I was told I can't as they were held under my wife's name despite me paying for it and having all the paper trail such as my bank statement (receipt was left at home), the actual card I used to pay for it with my name on it etc. The salesperson can come identify me or whatever if needed. Nope not happening...I understand it's policy protocol but like are you serious? To this extent is ridiculous especially when I'm probably in the system as the one who actually bought and paid for it.

Amy was wonderful !! Very helpful with great customer service

Delivery guys were great. I know it wasn't their fault it took this long to get the final piece to our order. Sucks that the headrest isn't working on one side, but the delivery guy got it called into service right away. My only big issue is how expensive delivery is from Ashley furniture and how the furniture didn't come all at the same time. More than double of other places on delivery charge.

We received excellent service from Andrew Wareham in the Appleton store. He is knowledgable and very nice!

Sandi was wonderful with helping me find my new furniture! Amazing deals and super easy to work with! She gave me insight on all of the deals and ways to protect my new furniture! Thank you Sandi!

Andy helped me find the perfect mattress. Great management team and customer oriented.

Patty was fantastic. Overall great experience

(Translated by Google) Excellent seller. Thank you for everything. (Original) Excelente vendedora. Gracias por todo

Patty was absolutely great to work with. She is extremely helpful and very knowledgable. Highly recommend going to see her for all your furniture needs

Purchased living room set and dining room set with Tanner he was super helpful and set up a great combination of items that we wanted

Ashley is a great place to shop for affordable as well as high-end furniture. They offer some very unique pieces that I haven't been able to find anywhere else. Easy to shop in store or online. Service is great.

We helped a friend purchase living room furniture. Tanner was such a great help and was so friendly and “in tune” with the needs of the buyer! We appreciated his patience. Tanner was well educated on the furniture we were looking at. He answered all of our questions thoroughly! We chose beautiful pieces by ENGLAND! Bob can’t wait for the delivery!

Have always had a good experience visiting the store. Ashley's style is simple but sophisticated. Will be going to them for years to come.

Went shopping for some accent chairs and the service was good with our being pushy. We had two people pop in and check with us just asking a few questions to make sure we were seeing all the options available.

Amazing experience with Tanner. He thought of things we hadn't and we made better decisions. 10/10 would recommend

Tanner was so knowledgeable and helpful ! We will be back- thank you for a fantastic purchase !

Derek and David did a great job with my new dining table. Were in and out quickly, even though Derek had to fix some hardware on the table. Took away all packaging. Great experience.

Amazing customer service

Jack and Quincy delivered my furniture today and were very conscientious about the delivery. They were professional and took pride in the furniture they put together for me showing how the little balancers worked on the legs and helped put the little felt pieces on the counter stools so the floor doesn’t get scratched. I would give them a 10.

We ordered nightstands for our new house (that we don’t currently live in). Both were delivered there on different days, and we got out there as soon as we could to check them out, one was before 72hrs and one was over 72hrs after they were delivered. Discovered that both were damaged. We contacted Ashley within the timeframe for the one (waiting on a reply from them before contacting about the second) finally after not getting a response my husband contacted them. Since it was after the 72hrs they said too bad you are out of luck we can’t do anything. So he explained that he never heard back from them so how is this his fault. Went round and round with them and finally just said take them back and give us our money back to which they replied sorry we can’t do that either. After more going around and around they finally agreed to give us new tops but that wasn’t all that was damaged. We will never buy furniture from them again horrible service! So disappointed since we had gotten several things from them in the past that we still love. If I could have given a zero rating I would have!

Patty was amazing from the moment we walked in at 10am until the moment we left. Very knowledgeable and helpful. Not pushy as some places can be. We have always and always will shop Ashley.

Purchased a purple mattress from patty canacho at Appleton. She was awesome

Two delivery guys were very accommodating and polite. Thank you for the excellent service. Delivery ended up being almost 2 weeks ahead of time and was delivered before Christmas! Swivel rocker recliner and couch with reversible chaise is perfect for our small livingroom. Bonus was the extra couch cushion in case we wanted to change things up and use the couch without the chaise section and use as separate ottoman. It fits our house perfectly! Thank you!!!

Bought a couch from here this year and have no complaints about the couch itself. However, our salesperson bold-faced lied to us and told us that pet damage would be covered under their extended warranty and that it would include damage from it being chewed up. This extended warranty was the whole reason we purchased the couch; if we didn't have that coverage we wouldn't have risked it with our pets and would have purchased something second hand, not spend $1200+ on a couch that could possibly get chewed up. Now I'm sure some would say "just read the fine print", but we never got any documentation on the extended warranty with our paperwork. All we got was his word of mouth, which typically isn't worth much these days, but you wouldn't expect someone to completely lie to your face about such a thing trying to make a sale, especially because we did our research and this was one of the higher rater furniture stores in the area (for our price range at the time). The couch ended up getting chewed up, the claim we had on the extended warranty was denied (because it only covered pet stains), and this location would not compensate a penny on it. I talked with several managers, all of whom downplayed the issue by calling it a "miscommunication" on their part (they literally broke the law), but that there was nothing they could do. The only possible compensation they offered was to cancel my extended warranty pro-rata, which they can do for anyone and would only save me about 3 months of the warranty. I tried calling their corporate office, but they couldn't access my order information because this location was just a "partner of Ashley Furniture" and they couldn't do anything on the matter either. If you're looking to buy furniture from them, I'd say it's a good purchase, but try to buy it online if possible (after looking at it in-store) and then you can have full access to all of the information without the illegal false advertising or supporting their unethical/unregulated sales tactics.

Patty was funny and knowledgeable. Great to work with.

Patty was great to work with and very helpful.

Good they where really nice

Great staff and helpful to get the things we needed. Great prices and loved the delivery service with set up. So helpful!

This store is very nice and has a lot of nice furniture options. Our assistant, tanner, was very helpful. Unfortunately he was a lions fan but 10/10 service.

Tanner was a great salesman! Very knowledgeable and helpful

Was looking for a couch for my parents for Christmas, met Patty the first day we were looking. She was very attentive to what we were looking for and had tons of options available to us. The one we decided on was too large for the space. We went back in to find another option and she found us a couch that we love even more! She's so friendly and willing to help!

Meet with Patty a few times looking for a couch with my brother as a gift for our parents for Christmas. She went above and beyond showing us different options and was very accommodating with all of our different needs. After about 8 couches we found the one we love!! Thanks Patty! 😊

Purchased a new Nectar mattress and 2 kitchen stools. Brody was helpful.

Very positive and accommodating experience with Adam! Willing to put up with my indecisiveness and all the running I made him do :) Excited to receive the sofa at home!

Amazingly friendly associates and great quality furniture!

Tanner Demeuse was an amazing and knowledgeable sales associate. He talked us through all our questions and issues and we couldn’t have been more pleased

Excelente customer service! Andy Wareham is a great consultant! I got great price and products!

Mark Sams was amazing to work with!!

We worked with Tanner Demeuse today and he was fantastic! He was very informative in helping us choose a new bed and best of all- not high pressure. Would definitely recommend working with him!

Mark Sams did a great job helping us pick out our new Mattress! He was patient with us and extremely thorough during the entire process! Highly recommend working with him!

Cody was great and helped us choose our sons bedroom set.

Mark k was extremely helpful in helping us choose new furniture. We went to WGR and no one there was interested in helping us so we came to Ashley Furniture and were greeted immediately. We started at the Oshkosh store and had the same great experience with Caleb. We purchased our furniture today. Thank you Mark for your help. Janet and Mari.

Patty was a sweetheart. Very helpful and knowledgeable. I hate shopping for furniture she made it pain-free and easy. Took so much time to "handle" me and show me practically everything in the store. We found our dining room, master bedroom, and living room.

Great experience

We had Patty help us find the perfect couch for our new home! She was super helpful and made the experience fun! Recommend!

Patty was awesome! She was very helpful and considerate of our budget! She shared great details of the products we looked at and offered knowledgeable information on additional items and service plans. Would definitely recommend working with her again! Thank you Patty!!!

Salesman Cody was helpful in answering our many questions. Also putting up with our battering back and forth.

Mark Sams was incredible to work! Very professional, kind, and extremely helpful in our shopping process!! Thanks Mark!!

Taken care of as soon as we walked in the door. Compared prices of the recliner to others in the area and price was unbeatable.

Mark was great at helping us find the right couch and table for us in our price range and that would fit our small house! Prices were great and so was the customer service!

Patty Camacho gave us Excellent service, I will definitely come back with her to purchase more items.

Mark Sams was great! Super helpful! Very nice and prepared for all my questions!!

Andy at Appleton store is awesome to work with, very patient with a great sense of humor! Would definitely work with him again, highly recommend. Tha Manager is awesome to!

Very informative. Great salesperson. Many great options. Just too long of a wait for delivery. Pricing not the best.

Mark was awesome! Mmak was his business name. I'll request him every time.

Tanner Demuse in the Appleton store is amazing to work with! We'll be back to furnish the rest of new house.

Tanner was outstanding to work with.

Need new furniture in the Fox Valley? Then go to Ashley Furniture in Appleton and ask for Patty! She is not only very professional and patient, she knows her stuff. She worked with us for almost 3 hours, picking out our living room and dining room sets for our new house. We are so lucky she was the one that greeted us when we walked in. Thank you, Patty! You rock!

We had Tanner in the Appleton store. He was very patient and took his time to make sure we knew everything we wanted and needed. Overall, everything was a great experience and got what we were looking for.

Great service, shown alot of choices, Great customer service with Tanner

Tanner was informative and knowledgeable.

Andy is great to work with.

Great customer service. Went above and beyond to help us find what we needed and to get us a great price!

Very knowledgeable and helpful staff! Very friendly!

Mark S was very helpful and knowledgeable for our bedroom purchase and mattress! He allowed us space to shop but was close by when we had questions! So excited for our much needed upgrade!!!!

Mark S. Was extremely helpful and Knowledgeable on not only furniture but mattresses as well. We completed our purchase and definitely will be back. ASK FOR MARK S. When stopping by.

Mark S was very friendly and helpful! He made our new bed purchase easy!

Patty was very friendly, helpful and informative! We ended up finding a nice bedroom set that was on clearance.

I’ve never had such a great time trying out beds!

Todd was very helpful.

Todd was very thorough and went over many options with us until we got everything we wanted.

Service was amazing! Tanner answered all our questions and ultimately helped us decide what we actually wanted!

We had a wonderful experience shopping at Ashley in Appleton with Tanner. Tanner was extremely helpful, and very knowledgeable. He inquired what rooms we were interested in purchasing furniture. After finding out exactly what we desired, he knew exactly what we were talking about and showed us pieces that we fell in love with. Top notch service and an A+ gentleman.

Mark was very helpful with all the questions we have

Awesome staff very helpful . Very easy to work with.Great prices

Tanner was very knowledgeable and polite and knew which Furniture would go best in our house. Great service! We would recommend Ashley Furniture to our friends and family.

Very quick knew what I wanted! Andy was very helpful!

Mark was amazing and helped me with a bed frame, 3pc living room set, and a new couch!! ❤️

Tanner was great to work with! He had a wealth of knowledge about the fabrics. Very patient while we talk things over and changed our minds 100 times.

We just wanted to say how much we enjoyed our visit to Ashley Furniture. A special thanks to Amy! She really cares and went the extra mile to give us a great experience. Amy was very knowledgeable, organized and a joy to work with!

Tanner is awesome!! Give him a raise!! Greatly satisfied with his efforts!

Patty is AMAZING!!! 😊 I love doing business with her. She always goes above and beyond to make sure that she delivers exceptional customer service!!

Mark was incredibly helpful in assisting us in finding the right furniture! We’ve been to several furniture stores in the area over the last few days and his dedication to making sure we leave with the perfect furniture for our space was outstanding. We love the couch, too!

Sandi was fantastic to work with!

Mark S. was great to work with. No pressure and professional!

Was very displeased with the customer service. Went in with no real idea with what I was looking for just wanted to see what they had. Sales associate named Todd accused us of lying to him when we planned on walking around the whole store. Wanted to shop in peace without a sales associate breathing down our neck. Was very rude and stated shopping was complicated in their store and "it's not recommended to shop without a guide." Felt super uncomfortable and left immediately. Went to steinhafels across the instead and got help from Cody.

Everyone was very welcoming & went the extra mile to get me what I was looking for!

Mark was great. Easy and straight forward information.

Sales man very helpful enjoy your experience

Brody and the Ashley team were very patient as we shopped for the perfect set of dining furniture. Super friendly and helpful staff! And wide and accommodating selection with great prices and super clean store. Would recommend!

We really appreciate the service we received. Very knowledgeable and helpful. Sandi was great!!

Amy was a delight. She was quick and responsive to my needs. Highly recommend asking for her when you come in.

Mark was super helpful and patient as we tried out so many different couches.

Good was so helpful with our mattress selection. The man knows his stuff!

Todd J worked very hard on our behalf! It is very appreciated!

Very friendly and knowledgeable staff. They have a good selection of furniture.

Tanner was an amazing sales rep. I may have kept looking elsewhere had he not been so over the top attentive.

Patty is awesome. Highly recommend!

Great prices. And Tanner was very helpful!

Tanner helped us at Ashley Furniture in Appleton and we were SO blown away by his customer service, knowledge, patience with our thousands of questions and helped us get the best deal! We purchased the point break reclining set and can’t wait to use it for our holiday events we host at our home. We have been window shopping and just didn’t feel educated enough in the other furniture stores/options that were out there. We will absolutely be coming back when we upgrade our kiddos bedroom furniture! As a small business owner myself I appreciated the extra effort and care Tanner took to make sure we were thrilled with our purchase. We saved money and got exactly what we wanted. Thank You Ashley Furniture for making this a fun and easy experience!

I wanted to write a review because Tanner, a sales person was awesome… From the beginning, he was very helpful, asking what we were here to buy and information in different pieces of furniture we would be interested in and the proper price… We remained in the store after finding our livingroom pieces and found other items as well… Tanner was the perfect balance of knowledgeable, helpful and charming!!! We have another piece I took a pic of and showcased below that will be waiting for us when we come back soon… then our livingroom and kitchen will look perfect… A very good experience!!!

Patty was a delight and helped us with picking colors for the custom sectional. We cant wait to get it!

Lovely lady to work with. So patient as I tried to decide the best mattress for me. Highly recommend!

Patty is fantastic! My husband purchased furniture from her when he first moved here ten years ago, and she still remembers him the few times we’ve come in to purchase new furniture since. She is so personable and easy to work with, and isn’t pushy like some. Ashley is also able to meet or beat any competitor price quote we’ve come in with, so there isn’t a reason to purchase anywhere else.

The best customer service people !

highly recommended thank you so much sandi she did great in helping us pick our furniture

Sandi was very accommodating and friendly. Helped us with our purchase of a new bed. I know we had a ton of questions and Sandi was always friendly and knowledgeable. Thank you for always giving us great service.

Tanner was an awesome sales rep to work with. Living room, dining room and 4 seasons room all in one visit.

Tanner was very informative, laid back, and a pleasure to work with. No comparison to other sales staff we encountered at other stores.

Love the laid back atmosphere. Came back after comp shopping and Tanner took care of us. Thank you and would highly recommend.

Andy was awesome, we got what we wanted with no pressure sales techniques. We will be back!

It was great. Todd was our sales representative and he did a great job. We purchased Amish bedroom furniture at the Appleton Ashley Home store.

Patti was the best!

Very friendly, very helpful, loved it

I had the help from Tanner Demeuse for over two weeks looking for a couch that was perfect for the size my home and brought comfort for my family and I. The couch purchased was Lyndenboro 5-piece sectional and it’s been a little over a month since delivery. We absolutely love it and appreciate the time and effort everyone put in to make sure measurements were correct and suitable for a dog owner. Thank you to everyone.

Great customer service. Tanner spent a ton of time with me and got set up with exactly what I needed. Would definitely shop herr agin. Great quality and love the protection plan

Our salesman Tanner made our whole experience amazing. So easy yo work with, and not pushy at all

The store manager was great!

Andy was tremendous, courteous and very welcoming. He explained everything thoroughly and was a joy to work with. We bought a couch and it was a smooth process. Thanks Andy!

Patty was incredible, knowledgible and funny, Thanks!!!!!

Stopped in to see if the bed frame I had been eyeing up for a while was on sale, to my suprise it was. Tanner made the sale quick and easy and answered all my questions with ease. Excited for it to finally arrive!

Amy was so helpful! She was able to find furniture for my dining room, living room, and bedroom! Thank you so much Amy!!!

We had a great experience at Ashley Furniture!! Tanner immediately greeted us, asked what our preferences were, and showed us numerous couches that fit our needs!! We found the perfect couch for our family and Tanner ordered the couch for delivery for us right away. We felt welcomed, heard, and provided with something we didn’t even know we were looking for! We are so glad we came here, especially after going to a furniture place where the staff was not very welcoming or friendly. Come here if you want a hospitable, educating experience!!!

Best experience buying furniture ever. Very attentive and patient. Thanks so much Tanner Demuse for such a wonderful experience!! We will be back for sure

Great experience

Patty was very helpful and knowledgeable. As well as professional. I did not feel she was being pushy either which I appreciated.

Highly recommend working with Tanner. He was an excellent salesman.

Tanner was exceptionally helpful, from listening to what we were looking for to helping us pick out fabric colors that corrinated across all purchases

Patty was AMAZING! She made the purchasing process so easy and seamless. If you’re looking to buy furniture Patty in Appleton is your girl!

We worked with Amy Degoey to purchase 6 dining chairs. She was professional, personable, and helped us find just the right fit for our needs. All other team members engaged with us as well. It was a very pkeaaant experience!!!

Patty was so helpful! We were able to look around and she gave us time to look without pressuring us the moment we got there. She walked us through finding the right mattress and furniture for us. She was respectful and great to work with. We will do business here again! Thank you Patty

Repeat customers with Patty. She is always energetic and listens to customer needs

Very friendly, professional assistance from Sandi. Excellent selection of furniture and decor. I came in looking for one specific item and left with 3 amazing additions to my home! Would recommend anyone to come here to satisfy your furniture and decor needs.

Patty was very friendly and helpful!

Tanner was welcoming and helpful from the moment we walked into through the whole process. He was very knowledgeable and didn’t try to force a sale. All the staff were great to my 2 year old twins who were running out of patience by the end of the sale but one of the staff brought them toys to play with rather than being annoyed that they were starting to get antsy. This was our 3rd purchase from Ashley and we’ll be back when we need furniture again!

Patty was extremely helpful!

Patty was very helpful. She answered all of our questions and gave us time and space to discuss our options and make a decision.

Mark did absolutely amazing helping my family pick out a bed and a bed set! Definitely coming back next month to Mark for a sofa!! Great experience Came back again earlier than a month ( few days later) to get our sectional sleeper couch! So in love with our purchase! Thank you mark for education and great service !!

Tanner met us at the door. We explained what we were after and he showed us exactly what we were looking for. Answered all the questions exceptionally.

After shopping for a new Bedroom set and 5-6 other furniture stores we had 30 minutes to shop Ashley in Appleton. My daughter was not In Love with the set we were going to purchase at another location, so to Ashley we went. Greeted by Sandi - a true Gem! We mentioned we wanted to zip through first on our own and we would find her if we needed her. After all 30 minutes to shop before closing. The last turn in the store and around the bend there it was. The Perfect Bedroom Set. Heart emojis in my daughter eyes I can imagine. Sandi was amazing and helped with answering prices and shipping with no pressure. Take note - pressure is never the answer. If we as a guest love it and I mean love it we want it. Bought and now wait for the pieces to arrive - with White Glove delivery and set up. Yes Please!! Many many Thanks again Sandi. We will always return!!

Salesman Tanner at the Appleton,WI store was awsome.He answered all my questions and showed us multiple options for what we liked.He found comparable sofas in store so we could get a feel for what we wanted.Exceptional experience after having a not so good outcome from another company.

Tanner was very knowledgeable and his no pressure approach was greatly appreciated.

Todd greeted us. Welcomed us back again and showed us a few highlights of the store to get started. He then let us shop with no hassle which we appreciate the most in customer service people. Great work.

Tanner was awesome! In and out in under an hour with a couch being delivered in the same week!

Mark was a great salesman! He took the time to make sure we got the couch we were looking for at the price point we could afford. Very personable and efficient service. Highly recommend.

My first time coming into a Ashely Furniture Store was amazing! Our salesman Tanner was very proactive and detailed. He listened and provided excellent suggestions on what we were looking for. We didn’t just buy the dinning room set we fell in love with but he also helped bundle a sofa in with our purchase. I love Ashely’s prices and don’t forget to ask about their warranty’s!

Tanner was extremely knowledgeable and professional. He allowed us time to think and was not pushy. He gave us as many options as we wanted.

Tanner was great, very knowledgeable and professional

Patty was so great! She showed us many options for couches. She was so kind and personable and really wanted to help us find a good fit!

Nice

If I could give 0 stars I would. Worst customer service ever. DO NOT BUY. I purchased a sectional sofa with the insurance plan, and paid an extra 500$ for pet insurance. One of our cats peed on the couch and I filed a claim. It took them 5 days to send a cleaning tech out and when that didn’t work (obviously, it soaked in for a week) they said they wouldn’t replace it because they Don’t replace things for odors. Only stains. How stupid. The cushion real of urine and mildew. Probably because it took YOU GUYS so long to even do anything about it. So now I’m stuck without a cushion. Whats even the point of your insurance if you don’t follow through with claims? Why did I pay 500 extra dollars when the cushions arnt even that expensive. What a joke. I’ve never been more angry. I want my cushion.

Patty, very professional and caring.

Tanner was super helpful and knowledgeable. Not pushy at all. Excellent service!

Mark was very helpful and the process was very easy! We will definitely return!

Tanner at Ashley Furniture was a pleasure to work with! We had strict size requirements & budget for a sectional and he found us one with ease! Highly recommend working with Tanner!

Todd was helpful and courteous at the Appleton Ashley Store. He sold us a mattress that we are very happy with. We loved ringing the bell, knowing that our mattress purchase helped go towards donating a mattress to a child in need.

We are very happy when we first walked in we were greeted by Todd. He took us immediately where we needed to go and listened to what we had to say about online. We were able to get financial ast and he ordered what my mother was looking for. He was polite and exceeded our expectations. We will be returning to this store.

Patty showed me multiple sets of furniture with no pressure on the sale. She answered all my questions as well.

Patty was very informative and took time to explain products.

Customer: Josh & Justine B. Salesperson: Patty -She was amazing! -Super helpful -Paid attention to our needs and wants -She delivered on her promise of my price range -Give her a raise!! Thank you again for your help appreciate your help!

Todd was a great help to us! Got us what we wanted and made sure to check in with us frequently.

JJ was super helpful, knowledgeable, and personable while we worked with him for a mattress base.

Great experience with Tanner after moving to the area. Worked with our needs and made some much needed furniture a reality.

Patty was very helpful and very detailed, sold us on the sectional 😃

10/10 experience

Patty was extremely helpful with picking the right furniture pieces that would make the most sense of space and seating for our house.

Purchased new loveseat. Andy was very helpful with the process, even did price match with a online store.

Amy was very friendly and helpful in finding and buying our first couch! She explained delivery, insurance, and how to reach her if we had any additional questions.

Amy was exceptional! We came in looking for a couch for our new home. She helped us find the perfect couch and walked us through the process. Super easy.

Great! Patty was very helpful, knowledgeable and friendly. I got everything I needed in one trip!!

Great sale reps good experience

We had a great experience with Andy W. He was very informative and tolerable to our slow decision process.

JJ was a delight. Being new to the area, he welcomed us and showed us exactly what we requested. He was very patient and knowledgeable about the products. We left with what we needed for the moment and thanks to JJ, we’ll be back.

Great Customer service, Thanks to Patty for so much help.

Mark Sams was fantastic! We came in on a busy Memorial Day, and he exhibited patience and kindness with a caring demeanor. Thank you for looking out for our family! The Janota Family (and our Great Dane) 😃

Had a blast with my sales rep PATTY .. Thank you for helping me. You made it easy. 10 ⭐️…. Just moved to WI FROM TX..

Patty was fabulous!

Patty was great! She helped us pick out a sofa & showed us some mattresses. There was no pressure & she didn't push the most expensive product. Very personable & professional. We'll be back & would be happy to work with Patty again.

Patty is very friendly and knowledgeable and made our shopping experience stress free. We will be back!

Patty at Ashley furniture in Appleton is amazing! Super helpful through the process of buying our new mattress. She was very through and answered all our questions. She is very personable and transparent through the process. Thank you Patty!

We had help from Amy today while furniture shopping and she was GREAT! So sweet, kind, and patient with us despite us looking for matching pillows for over an hour. We will be back just because of her!

Patty did a great job of helping us find a new sofa

Patty was very helpful and knowledgeable. I would recommend her anytime!

We love this store. Our sales individual is so knowledgeable and helpful. The sale went smoothly and was so easy to apply for financing. Thank you Jay Pfeilsticker for helping us every time we come to the store.

(Translated by Google) Great service and more than that they speak Spanish! (Original) Gran servicio y más que hablan español!

Patty C is amazing! I have worked with Patty on multiple purchases including in stock and special order furniture. Ashley Furniture is a good company to deal with and it makes it so much better when you have a person like Patty to help you!

Our sales person was very helpful and helped us select the right coach for us.

First time at Ashley's. Great service and support. Great ideas. Mark was very helpful.

Spectacular service. Patty was so patience and great with my kids as my husband and I shopped looking forward to getting our furniture

Very helpful

Matt and Jay went above and beyond to help us with our bedroom and living room furniture purchases. They listened to what we were looking for and helped us reached our goals.

Very friendly service and super helpful with all questions!

Sandi at the Appleton store was very helpful and patient with us being indecisive, however she took her time and didn’t make us feel rushed like most stores.

Patty is the best!! She was very helpful, friendly and knowledgeable. It was such a pleasant experience with her!

Patty was amazing!

very helpful and friendly

We worked with Todd, he was awesome.

Patty, was knowledgeable, friendly, and very helpful!

Patty is the BEST!! Love her! She was so helpful, kind and funny.

Amy and the whole staff were very helpful. We will be back!!

I recently had the pleasure of working with Tim at Ashley Furniture, and I must say, he exceeded all expectations. Tim's knowledge of the products, coupled with his friendly and approachable demeanor, made the shopping experience enjoyable. He went above and beyond to ensure I found exactly what I was looking for, providing expert guidance and excellent customer service throughout the process. Tim truly embodies professionalism and dedication, and I highly recommend him to anyone in need of furniture assistance at Ashley Furniture.

Patty was awesome!

I have been in sales and management for over 30 years and I seriously have to give this store an award for the absolute WORST salesperson I think I have ever run across. We had made it perfectly clear we were looking for a certain material and color, I can’t even explain how poor our experience was. He argued with us and kept questioning why we wanted what we wanted. Not only will we NEVER shop this store in the future, we just spent $12,800 tonight at Steinhafel’s which had one of the best salespeople I have worked with. If anyone wants to question this review, go to Steinhafels and ask for Amanda, she will know exactly which customer we are, can provide proof of purchase and as soon as we told her about our experience, she asked if we had talked to a certain name at Ashley. She was correct. Apparently this person at Ashley has quite a reputation for poor service. At least he makes everyone else in town look amazing! Salesperson and his direct manager should be fired immediately, what a joke

We had a wonderful first time experience at Ashley furniture. Wonderful staff, great selections, and extremely satisfied with our purchase. Shout out to Tim who made the process of getting our bedroom set super welcoming, smooth, and convinient!

Really great experience😊

Great Experience. Patty is a joy! Very knowledgeable and fun. Great to work with, made the entire process very low stress.

JJ was great to work with. He was very personable and attentive to our wants and needs. He was very flexible and patient with us. Ask for JJ if you're looking for your furniture.

JJ Lilly did a great job explaining differences on the bedding subject, he was very helpful with the process and of course he’s a cool guy!! Thanks Ashley Appleton.

Absolutely wonderful. Our Rep Tim was so helpful and his knowledge impeccable. Would recommend to all

Worked with Patty, she was very friendly and helpful.

We were very happy with Sandy @ Ashley furniture very friendly and knowledgeable

Went in for a couch and was introduced to a Purple mattress by Patty Camacho. Bought it and absolutely loved it. You need to have her help you out!

We worked with Karlie for some new living room furniture and she was amazing!! She let us take our time and didn’t make us feel pressured in any way. We ended up buying a custom Anderson couch by England Furniture and Marvel recliner by Southern Motion.

Patty offered us amazing service! She knows her products and takes the time with you! Highly recommend

Great experience working with Karlie and Jay. They listened to my needs and didn't rush me along in the decision making process.

Friendly, helpful sales person, Patty, and store manager! Will shop at Ashley again!

Excellent customer service, great sales, & willing to work with you on your purchases! Go see Karlie!

We were greeted by Sandi who was the nicest most helpful person. No sales pushing, just super helpful. Process was quick and easy.

Excellent customer service! Informative saleswoman with a great personality!

Gloria was amazing to work with and didn’t follow us around like most sales people do. It was much appreciated. So glad we came back to Ashley for a full living room set.

Jacob Lilly did an amazing job Had my mind set on a certain bed but decided to keep an open mind. He sold us on a Purple retore premier soft. The bed is conforming to your body. I believe this bed will bring many good nights sleep.

Gloria was amazing to work with- very professional, helpful, informative & personal! Thank you for helping us purchase our new sectional!

Amy was super pleasant, not pushy, but helpful. We found what we were looking for at a reasonable price.

Sandi was fantastic from start to finish!

Worked with Todd to purchase a new sectional for our new home. He was very helpful and not pushy

Sandi at the Appleton store was SO helpful! We definitely recommend going to her!

Tim was great and not pushy at all when it came to us getting a new mattress. Ask for this guy!

Amy D. was outstanding from the moment she greeted us at check in, to the final sale arrangements. She was never pushy and treated us like we were guests in her home. She respected our budget and was super knowledgeable in guiding us to the perfect purchase for our family. We would definitely recommend her to our friends and family. Stay AWESOME, Amy!

(Translated by Google) Sandi was very friendly during our stay at Ashley Appleton. He helped us in a very patient and dedicated way, he gave us some guidelines in our search. Thank you very much Sandi (Original) Sandi fue muy amable durante nuestra estadía en Ashley Appleton. Nos ayudó de manera muy paciente y dedicada, nos dio algunas directrices en nuestra búsqueda. Muchas gracias Sandi

Sandi was a tremendous help and extremely helpful and friendly through the whole process

Well in October my wife and I bought matching end tables. Fast forward to the day we picked them up and 1 of the end tables had a major flaw so they ordered us a new one. They told us they would call us the day it was delivered to the store for pick up we never received a call so we called them they said it was delivered to the store 4 days prior. This end table was worse than the 1st one. Had to order another. Once again when it was shipped no call again by this time we are both frustrated and this one to had defects. Ordered another and still no phone call indicating that it was at the store. Now we are returning the one we have and going somewhere else ti buy or tables

Karlie did an excellent job in helping my daughter find a mattress that was right for her and comfortable in our budget. We went to others before and were dissatisfied with the help. At Ashley's with Karlie was great. She asked all the right questions to get the fit and wasn't one that's worried about getting the high dollar sale, but instead wanted us to be satisfied with our purchase. Thank you

Variety of furniture there and very good service

Karlie Walker was great

Todd was very helpful and courteous to my mom and I as I'm a heavy set individual with purchasing a new mattress, adjustable frame, and cooling pillow. I recommend the Appleton location to everyone!!

Everyone was very welcoming and informative! Karlie was amazing and took her time to really help us pick furniture that fits our family needs and make sure we were all comfortable

We have been to 5 different places & finally came here & Tim did a excellent job to help us find the right mattress for myself & my Husband We are excited to get our new mattress. Laurie

Pleasant shopping experience and very friendly and knowledgeable staff!

Good experience. Went in knowing what I wanted and they took my right to the Love Seat. I was in and out quickly.

Be very careful.... Ashley likes to deliver defective furniture and, once you point it out and ask that your order be refunded since you lost confidence in the brand (7 out of 10 barstools were defective, wobbling so badly you could have easily fallen off of the barstool) they will charge you a restocking fee of over $700 and you will have no furniture, and then when you try to resolve the issue with the store or corporate customer service, you are just ignored and end up having to pay anyway so your credit doesn't get destroyed. ASHLEY = RIPOFF

Patty was super helpful and easy to work with! Not too pushy when looking at options.

We were greeted at the door by Karlie. She was helpful but not overbearing. We were free to roam the store, and she was available for questions, but again, not overbearing. When we found something we really liked, she was great in helping us get the best price; she explained details well, and again was very good at answering questions! We didn’t know if we’d find what we wanted, but we did, and I’m happy Karlie was there! We also liked learning about the different mattresses on sale now, as that’s not always something we get to do! All in all, a very nice experience. Can’t wait to get our furniture!

Karlie's helpfulness was 2nd to none from the minute we walked in the store. She helped us pick out...not one...but TWO tables for our house With her design background, she was super helpful in getting us what we wanted and what would look good. Thank you!!

We had a good experience purchasing our sofa recliner. Todd, our sales associate, was excellent to work with as well!

Todd was fantastic and knowledgeable in helping us find the perfect recliner sofa!

Very professional. Jay and Jordan did a great job very informative

Great customer service and fast check out. Carly was respectful and helpful. Thanks again!

Jourdan G was a boss man hooked it up fat for the low low. Appreciate it boss man

Clean store, professional and courteous staff!

Karlie was our sales lady and she greeted us right away. She was very informative and knowledgeable on the items we were interested in. She helped our decisions become easy!

Jourdan G was extremally helpful. He was able to show us exactly what would work with our limited space. Highly recommend

Friendly, fast, no pressure, in and out service.

The cost of delivery is too high. If you are having a replacement item delivery should be free or half of what it is. Very disappointed.

Patty was amazing!!! Helped to finding some things to make home .

Fantastic customer service and support. We had to replace our dual reclining love seat as one side no longer worked and replacement parts weren’t manufactured anymore. We received an in-store credit and couldn’t be more satisfied with the staff that assisted us. We will definitely be back with any future furniture needs.

Great experience purchasing new furniture! We were able to work out a discount on the furniture we needed and Patty explained everything very well.

Came here recently to find a mattress and living room furniture. I had been to a few other stores in the area already with my 1 and 11 year old kids where I mostly got the feeling we were more trouble than it was worth with an energetic baby, running around climbing, pulling, and jumping on everything he went past. So those were fairly quick stops before we left. We walked into Ashley and were immediately greeted with smiles and what seemed like genuinely happy people. Ms. Karlie took care of us. I can’t say enough about how her attitude, patience, and playfulness with the kids made it an amazing experience. Not only was she great with the kids but she took the time to make sure I was getting what fit my needs. Even if the furniture was less than great,( it in fact has been great so far), I would still come back to this store for the stellar in store customer service. It makes for an enjoyable stress free shopping experience.I will definitely go back to Karlie with any future furnishing needs.

Tim V was just the sales person we needed on our stressful hunt for bedroom furniture. Helped us find the perfect bed and dresser without being pushy or hovering. Let us make our decision with the knowledge he gave. Friendly. Would definitely go back to buy more great deals thanks to him.

Patty did an outstanding job explaining everything and answered our questions.

I began mattress shopping and I did not think I would find anything affordable but here I was assisted by Jordan and found one that is insanely comfortable as well as affordable.

Patty is a fantastic person to help you out! 10/10 recommend asking for her when you get to the store. She goes through every detail with you and makes sure you’re happy with your selection. If I needed more furniture I’d go back to this location just because of her great customer service and knowledge on products.

Great customer service, good prices

Nice selection

I like mattress

Todd was fantastic! Listened to what we wanted and made a great suggestion for my tall husband to get the best fit for us. Great experience at Ashley with Todd!

Tim V. was wonderful to work with. Very helpful and informative on different mattresses and had great suggestions!

The salesman Tim V.A was AMAZING!!!!!!!!!?we felt no pressure and we went to other stores and came back to Ashley, and he made us feel a million times great, that's when we knew where we were getting our dining room set, I want to say thank you so much, we are so pleased with the AWESOME experience.

Knowledgeable and friendly staff.

Patty's nice and great !

Very knowledgeable salesman. Jourdan was SO patient with me. I did purchase a mattress!

Patti was very helpful, kind and enjoyable to work with! Salespeople with her energy, enthusiasm and genuine kindness are hard to find! -Kayla Hendricks

Very good experience Patty was very helpful.. Both in english and spanish

Stopped in with my daughter to buy a night stand and Sandi was so helpful and nice. She knew where everything was and went above and beyond for us. Overall a great experience!

Gloria worked with us for well over an hour helping us to be confident we purchased something we would be happy with for a long time. She was extremely patient the entire time.

Patty was very good. She allowed us to just browse on our own, but was available to answer our questions.

Jourdan was incredibly helpful in finding a futon substitute. We came in to find a futon for my friend to sleep on whenever she visits my apartment. We left the store with a comfortable, fully reclining sofa that’s small enough to fit in the apartment for the same price as a futon, and in better quality. He made the process very easy and relaxing!!

Jourdan knew exactly what we wanted, answered all of our questions, and we were in and out in less than an hour.

Todd was great to work with. Helped with designs, etc

Patty was excellent in helping me find what I wanted. VERY helpful! Thank you, Patty!

Great friendly service. Patti helped us and was very helpful, not pushy and spent time making sure we found something that worked for our family.

Gloria Merrill was great! Helped me find the perfect couch and pillows

Excellent service from Patty in the Appleton store. And love your products.

I had a wonderful experience with Tim, our room consultant today. He was helpful but not overbearing. He kept his distance so that we could shop, but kept himself available to answer any questions or offer advice. He had a great sense of humor as well. If every encounter would be like the one my wife and I had with Tim, then I would look forward to shopping. Any future furniture needs will be through Ashley Furniture here in Appleton.

Right away walking in we were delightfully greeted by Jourdan! He help guide us in the right direction to what we were looking for. He even invited us to the Labor Day VIP Party! After browsing the wide selection of sofas we found the one we were looking for! Jourdan helped us through the check out process and made it as smooth as possible!

Sandy from Ashley @ Appleton Wi Store great customer service!!

Jordan was such a great help, 100% recommend!

Jourdan Was great

Great experience buying a mattress!

Shopped around and found the BEST product at the right price at Ashley furniture. Patty was the only salesperson to follow up And inquire about how my search was going. She was knowledgeable and professional and knew her stuff. She earned my business and their selection is second to none. 5 stars highly, recommended!! Jeff H

Excellent service by Patty!

If you buy furniture from Ashley, you should expect for it to be damaged or defective and if you try and refund it, they will still charge you the 20% restocking fee, even though the merchandise is defective and damaged. I will never shop here again. The quality of the products is below poor!!……still waiting for an answer from 4 months ago …speaks volumes for their customer service!

Patty Camacho was awesome!!

Great products and great service! Love my new dining room set.

Very friendly greeting also accommodating

Patty is a pleasure. She helped us make sure we got the most bang for the buck

I love how quickly I am greated and welcomed in! Everyone smiles and is very friendly!!

Amazing service Jordan helped out so much got me down to the price that was reasonable he was so helpful never felt so comfortable buying a couch .

Always great service and quality merch!

Details on delivery could be more precise, and consider people who rent.

DO NOT SHOP AT ASHLEY FURNITURE. ***UPDATE TO YOUR RESPONSE. *** Claiming that we are at fault for stipping out the side panel is a great excuse for your garbage install crew. There are 4 other doors on the same entertainment stand, and the other 3 are in perfect condition with just a much usage. This is a clear issue with the install crew and you're trying to make me look like I'm at blame. Not saying they ruined every door on the stand, just the one. Yet, you can't do anything to help us out. Passing the blame is a great way to lose customers. Bought a 4 piece entertainment stand about a year ago. Added on for the white glove installation and while the guys were setting up everything, they damaged the TV stand while putting it together. I reached out to service given we were still within our one year warranty on everything we purchased, and was informed that because it wasn't a "defect" they would not be covering the damages, even though their install team were the ones who caused the damage. We are now stuck with a less than one year old item that is missing a door due to bad installers. Even Ashley knows the quality of their furniture is awful and won't stand behind issues they create. If I could rate someone 0 stars, I would. I would recommend going elsewhere for your furniture needs. Not worth wasting your money on cheap stuff that won't make it through a year of basic use.

Tim is an excellent floor associate and helped us find exactly what we needed. Would buy again from this location. Looking forward to our new piece.

I had an excellent experience at the store with Patty's help. She was great helping me find exactly what I was looking for! The quality and price beat out 3 other stores in the Appleton area. I truly enjoyed my experience!

Tim was very helpful and provided us with the options we needed to know about. The table and chairs we purchased will be perfect for the space we have. He was friendly and personable and we were pleased with the 4 year promise, the assembly and delivery options.

Excellent experience with Tim as the sales man @ Appleton store. Very supportive and helpful on clearing my doubts on the products.

Patty was the salesperson.. She has superior qualities.

Patty was absolutely fantastic to deal with. I am a customer for life because of her. Whatever she is being paid is not enough. Please consider giving her a significant raise

Love Ashley furniture yes they are pricey but they have very good quality furniture. Plus they are very helpful with customers.. would go again

Patty was absolutely wonderful to work with. Great customer service. Highly recommend Patty and the Ashley store in Appleton.

I never post a review, but honestly the experience we had with this store has been nothing short of a nightmare. We received our $6,000 sectional back in August, and I have been dealing with trying to get the correct parts ordered since. It's July 2023, and I still have no parts to attach our last recliner to the sectional. I even sent in an email to speak to a manager instead of dealing with the parts team as another attempt, and still nothing. I'm beyond upset and frustrated at this point, and will never return. UPDATE: It's been 16 months now. Another update: 22 months and still do not have parts.

Our salesperson was Patty. She did a great job helping us pick out our fabrics and options for our sectional and tables. We will definitely call her for our next home project.

Patty, you are amazing!! 😁😁😁

Great experience with Todd. Reasonably priced. Helped answer any questions we had

Amazing experience! Thank you patty!