Ashley HomeStore Arcadia, WI
Here at the Ashley HomeStore in Arcadia, Wisconsin, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our unique shopping experience, outstanding customer service with an astounding mattress selection and superior value. We have been your go-to furniture and mattress store in Arcadia since 2001. Our dedicated and experienced sales team is committed to being your trusted home partner and they pride themselves on their selection and knowledge of reclining selection and expansive mattress selection. You can find us in the area right next to John Deere. This Ashley Team is not only thankful we can celebrate your home with you, but we pride ourselves on our dedication to charitable work with the Ashley for the Arts and the continuous local events in our store. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
This is long but trust me, it's worth the read. Buckle up for this ride... It's a good one. Let me start off by saying we paid for delivery and in home set up. With that being said, everything I am about to write came from the installation technician's mouth. One of the brackets that came with the frame had a burr in it from welding. That was a fault right out of production. As your technicians were attempting to screw in the mattress frame, the screws were stripping because of that burr. Now our mattress frame constantly and loudly clanks from the stripped screws when we move on it or get out of bed because the frame is not secured due to stripped screws. One of the screws won't even go all the way in because of that burr. It just sticks up and our box spring has to sit on it causing the mattress to be not level. This isn't even the best part! Ashley Furniture sent us a bracket and a screw in the mail and Ashley expects us to fix this manufacturers defect, on our own! Ashley Furniture also never contacted us on our original delivery date (April 1st) to set up a time frame. So it was bad enough that we had to wait over a month from our purchase date to receive our furniture, they folks also gave faulty furniture and expect your customers to fix it. That is completely unacceptable. I also commented on a Facebook ad for the company and one of their reps asked me to reach out to them in private message to get this resolved. That rep said we would receive a call from their warehouse to get this straightened out (see attached screen shots). IT HAS BEEN OVER A WEEK WITH NO WORD FROM THEM. This is the 3rd time we've been "promised" a call from the warehouse to straighten everything out. I probably would have let all of this go but given the situation with terrible customer service, empty promises, faulty furniture and paying EXTRA for in home set up only to have to fix it ourselves is ludicrous. This company is a joke and my husband and I should have listened to everyone when they told us NOT to buy from Ashley. Instead, we thought we'd give them the benefit of a doubt and now we look like complete idiots. We learned our lesson. DO. NOT. BUY. FROM. THIS. COMPANY!!!!!!!!!
Good people and food
Ashley pub so good and a great variety of furniture, #1 Manufacturers and it shows!
Great selection, good prices, but most importantly great service!
Love my new bed would recommend the anniversary Mattress to anyone it's so amazing. We sleep so hard, its amazing
I've always worked with Rudy shopping here. Super nice guy who was not pushy in any way. Pick up from the warehouse is super convenient. Highly recommend giving them a shot.
Good place for all your furniture needs.
Ariella & Devin worked very hard figuring out exactly how I imagined my home thank you so much!! I will be returning and bringing my family in!
Almost a year ago bought my first new table and chairs. Thanksgiving had a table cloth on. Found water had spilled. Cleaning it up had found it damaged the top. Bubbled the top. Not under warranty. The bubbles didn't go away. Ashley can't help me. Never saw anything like this on anything I have owned. They don't deserve a star.