Ashley HomeStore Eau Claire, WI
Here at the Ashley HomeStore in Eau Claire, Wisconsin, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our efficient and long term financing, seamless buying process with our talented staff, and design experts to ensure the right furniture for you. We have been your go-to furniture and mattress store in Eau Claire since 2011. Our dedicated and experienced sales team is committed to being your trusted home partner and they pride themselves on their selection and knowledge of Tempur-Pedic mattresses, leather selection, reclining sets, and room packages. You can find us in the same area as Best Buy. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Ordered a dresser around Aug 4, 2020. Was told it was backordered for two weeks. No problem. But then it was another week, than another. Just got a call today, and yep, a month and a half later it's going to be "another week". Ridiculous. Two months for a dresser!! Get your stuff together Ashley. This will be my LAST purchase from you guys.
Tony was very helpful.
The sales staff was very friendly. They took good care of me. The sales manager Victor has always been a pleasure working with. I will definitely be back.
Staff is polite and informed About their products
Chris M. was absolutely amazing to deal with, he went above and beyond to get us the best deal he could and price matched another stores items. He was personable and a pleasure to work with.
Great stuff if you are price shopping though not the spot on a budget.
I ordered the Marsilona bed and dresser, and a few days later it went on sale for the deal of the day. I asked if I could get the sale price, and was told that I could cancel the order, and reorder it. Because the refund wouldn't be there before the deal of the day ended, I would need to call with an order number to request the sale price. Well, evidently that information on was incorrect, because now I am being told that once the deal of the day has ended the computer system cannot bring up the sale price again to match it. I am also giving Ashley Furniture only one star because the first time I ordered this, I had a coupon code for 10 percent off. The receipt stated the discount had been applied, but the total seemed high, so I double-checked it, and , sure enough, the discount had not been deducted from the total. Makes me wonder how many people Ashley Furniture has cheated. I would definitely check the math if you order from them.
Customer Service was out standing! No pressure sales tactics! Was able to take our time trying the furniture for as long as we wanted and had good conversation with the sales team! Very pleased and happy customers!
Absolutely love my Recliner! If you're looking for the best, work with Denny, Tony, Shane - they are very informative & knowledgeable. Rob & Victor really know how to get you the best deal in town.
Victor, out of the E.C. WI, office was kind, very helpful and patient. Seriously, what an asset he is to Ashley Furniture. He made my purchase fun and easy with no hassle. I will definitely go back to both, Ashley Furniture and Victor. Thank you!!!!🤗🌟🤩
Wonderful service, incredibly friendly and not at all pushy in their sales.
I Love the sales people here! I have shopped here a couple of times and have had nothing but the best experience. The sales people here are very laid back, super helpful and never make me feel rushed!
Great customer service
Amy did an incredible job helping us to find exactly what we needed. Thank you Amy!
I went to a number of furniture stores shopping for a new sectional couch set. A few (Bush's and HOM) were claiming massive discount, but final prices were still high. Economy was good value and floor sales very helpful, but our favorite pieces were Ashley anyway. Ashley experience was lovely. Tony was our sales help, and was great. Very friendly, not pushy at all, and provided print outs and details of options we considered. Good guy. We decided on options and Rob got everything ordered. Again, super friendly and informative. I was initially given a delivery date later than hoped, but Rob said he'd try to move up. Ashley followed up diligently (not putting the effort on me) and another great service manager got me a great updated delivery date. Guys all killed it on Customer Service. Thank you!!