Ashley HomeStore Eau Claire, WI
Here at the Ashley HomeStore in Eau Claire, Wisconsin, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our efficient and long term financing, seamless buying process with our talented staff, and design experts to ensure the right furniture for you. We have been your go-to furniture and mattress store in Eau Claire since 2011. Our dedicated and experienced sales team is committed to being your trusted home partner and they pride themselves on their selection and knowledge of Tempur-Pedic mattresses, leather selection, reclining sets, and room packages. You can find us in the same area as Best Buy. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Kelly was an excellent sales associate! Greeted us with no high pressure when we entered the store. She showed us exactly what we were looking for and then patiently took us around to compare. She even moved end tables to the set of furniture we found so we could match and compare. Thanks Kelly! Can't wait to get our new leather furniture.
Awesome place to shop home stuff.
Sat down in a chair and when I leaned back to recline the chair it came apart and I ended up on the floor. Come to find out the person who puts the furniture together was taking this chair to the back and left it out in the store by getting sidetracked with a different task. I am a disabled Veteran and this was not my idea of trying out a new recliner. Wrenched my back and they treated me like I did something wrong. Didn't even have any concerns about the chair breaking apart and leaving me on the floor with one hell of a wrenched back.
They were great. The gentleman that help us was great and when he didnt have an answer to my millions of questions he got someone that did know. It was a great experience!!
Kelly was phenomenal from the moment we walked in the door. She was not pushy, very gently asked what we were looking for and decided to take a positive outlook on how to approach us and handle our specific needs. So she was new, and was not afraid to let us know that and ask for help when necessary for questions that we had which she could not answer directly. It was great to have and see a support system for her in the store. It truly made the experience that much better. Another special shout out to Victor and Rob whom both acted as Kelly’s support system!
Very easy process and knowledgeable staff. Kelly helped me find a very nice peice to fit with what I was looking for. I will definetly shop with her again.
The store manager is by far one of the nicest guys! I needed some extra TLC with my order and he went above and beyond to help me out. I can't wait to get my recliner😁
Including me there was 3 customers in the store and I walked by 3 associates and wasn't greeted at all or got "let me know if you need any help". What else are you there for I wonder? Ended up browsing website at home
This store does not stand behind its furniture. My reclining sofa was the most horribly uncomfortable piece of furniture I have ever owned. It didn't recline enough and the headrests went above my head when inflated so I had to use pillows. The footrests were so short that they rested on the middle of my calves. In addition, my 3 week old sofa broke. The motor on the footrest broke! 3 weeks old! I went to the store at that point and asked them to exchange it for something else. We were told no by the manager. If I had purchased this online it would have been covered. I don't use this sofa any more, but I'm stuck with it. Each store is independently owned and makes their own policies. Don't shop here in Eau Claire.
Nice place....always liked Ashley...
Lots to choose from.
Holy moly the folks at Ashley HomeStore were extremely helpful. Chris followed us through the store and answered each and every question for us. He explained everything as much as we needed and laughed with us as well. Very personable and you should definitely ask for him by name, cuz dang. Rob was pretty fantastic as well. Noticed we were a bit warm and parched and offered us bottled water. The service was exceptional and we were amazed by the patience and understanding of each and every staff member here. Thank you!
Had a great experience at your store! Rudy and Rob are excellent to work with! Rudy was knowledgeable and helpful in finding us a bedroom set that fit what we were looking for. I would definitely recommend!
I love Ashley and their quality, selection and customer service.
Had an excellent experience at your store. Chris Meinel was very knowledgeable and helpful in the time it took me to make a decision on my purchases.
Rudy and Rob were great to work with! Highly recommend.