Ashley Store Green Bay, WI
The Ashley Store in Green Bay, WI is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
Worst experience I have ever had either 6 months for an ottoman that was supposed to be delivered in 3 weeks . Second order furniture was delivered damaged I was working out of town sent pictures 5 days later and they said I would have to pay cause it was more then 72 hours . They admitted they delivered it damaged so now the extended warranty I bought won’t cover it either . Worst furniture store I have ever dealt with o could give them zero dates I would . Terrible customer service no accountability just sorry about your luck on to the next sale . I really hope this review saves someone else the head ache and thousands of dollars for something o could have got at thrift store for a hundred bucks
Having the absolute worst experience with the Sheboygan store but Hailey(sorry if the spelling is wrong) who works at the Green Bay store was taking calls for the Sheboygan store and her compassion and empathy towards our situation was amazing. She should be in charge of customer service training. 10/10 for her service today but -10/10 for our Sheboygan Ashley Store.
Angel, Caleb, and Hunter are very informative, great to work with and very outgoing. They made my experience very pleasurable.
If I could, I would give 10 stars! ✨
Very helpful and answered questions easily!
Experienced great customer service and timely delivery of the products we ordered. were very accommodating with all of our questions and were very helpful when needing to activate our trial period swap out (bed). Would recommend Ashley to friends and family.
My wife and I bought a simple ottoman from Ashley. They advertised as a Christmas sale and to be available before Christmas with the delivery date for Dec. 23. That's the only reason we bought the piece there so we can give it to my son as a gift. Well, Dec 23 came, so did Dec. 28, Jan 6, Jan 12, and now supposedly maybe Jan 18 or 20. I usually don't write reviews but no one in the Ashley organization has enough sense or courage to call and give me updates. I was told by some lady in Pewaukee that I could drive to Stevens Point and pick up the piece myself!! Does management, is there Management??, have enough sense to get problems ironed out??Needless to say we cancelled our order and went to WG&R and had a new ottoman the same day. That's how you do business and keep costumers. Now it's a matter of getting my money back. I will go to the store myself and get that!!! Keep your sanity and don't shop at the Ashley store in Green Bay.
Love Ashley furniture. Good buy for the money, but service is awful. I ordered a bed set in August, a piece was missing for the bed, so it wasn’t able to be put together. I have been waiting for over 4 months. Every time I call, it is 2 to 4 weeks or it will be here by the end of the month. When I call they don’t always call back. I think they are embarrassed to tell me another month. The people are always sympathetic but I just want a bed to sleep in.