Ashley Greenfield, WI 53221

Some of the most comfortable furniture ever

I had issues with this place 10 years ago. Decided to try again because I thought they would have improved...nope I was wrong. Buy at your own risk, I know I have truly learned my lesson. Sales people won't call you back. Lied about what was going to be late and delivered. Took 6 months to get a answer for a standard couch, then proceeded to push back my delivery date. I finally told them I was done and cancel my order which took more time for that to actually happen. Store managers lied to us, the office manager finally assisted us and got my order canceled. Still waiting on a refund, and geting late fees for a couch I don't even own any more. Buyer beware.

Worked with Skylar and Manny, both were very helpful and made my experience quick and easy. If I go back, I would definitely ask for their help.

Just had the most pleasant furniture purchasing experience with Joaneirys L. - even though I still can't pronounce her name :-) - but I have never dealt with a more friendly, patient yet professional sales associate; she listened to my needs, not pushy or 'in your face' at all... Now I just hope my sofa gets delivered on time... but that's out of her control... Joaneirys definitely delivered 5 star service!

What a joke! Purchased 12k in furniture in January and have only received a 1/4 of it!! I was told that the latest anything would arrive would be may. We’ll it’s may and they pushed everything back till maybe the end of July and early August. I understand that shipping and labor is a problem, I deal with it everyday but come on!! These people lie to your face, tell you one thing and don’t follow up. Do yourself a favor and go somewhere else unless you you’re ok with paying for something that you may never receive. What a pathetic excuse for a business!

Layan was such a great sales woman! She stayed after and didn’t rush us to purchase! Super helpful and knew all of the answers! Super awesome experience and a truly comfy couch for a great deal!

Waited 6 months for delivery of sofa. Totally understand. Sofa delivered February 28th and cushions look like I have sat on this sofa for years. Totally mis-shapen already. Took pictures and sent to sales rep to see what approach I should take. No response. Called sales rep. Was told she would call me back. No response. Very dissatisfied with lack of customer service. I will never purchase from nor recommend Ashley to anyone. UPDATE; Nice person at customer service is helping me but have not heard back yet. In the meantime, have decided my sofa is a piece of junk and am going to get rid