Ashley Store Greenfield, WI

Scott and Cody did a great job and were super efficient.

Fast, polite, and efficiently delivered large sets of furniture. Much appreciated. Thank you Scott and Cody.

Scott and Cody were communicating and on time. The delivered our furniture efficiently.

Scott and Cody did a fantastic job from start to finish! Very detailed with placement and detail. Thanks again!

Scott, Tyler and Christian were amazing!

Super fast! Scott, Tyler and Christian were so friendly!

Scott Tyler and Christian did an awesome job! They were quick and efficient and polite. Thanks guys

Scott and John were quick, safe and courteous. Top notch!

Scott and John was awesome

Scott and John were great, pleasant and efficient. Very prfessional. My bedroom set looks great and the guys put it together fast! Thank you!

Scott and John came in with festive attire and great attitude and gave education on our new sofa. They put the sofa together quickly and positioned it professionally!!😇

Scott and John made my holiday. Excellent it was a pleasure to meet them. Happy holidays.

Scott & Jesse was awesome. They show us how to use the recliner & sofa sleeper they show us. Perfect gentle man.

Erix' Marco's and Michael were fast and did and excellent Job!

The guys were amazing.Very professional! Quick yet thoroughl 5+ stars!!! Merry Christmas!! 🎄

If you stop by, be sure to ask for Dana! She was friendly and amazing, and we will certainly be looking for her again when we return:)

Thank you so much Scott and Jesse for the delivery! Very nice and quick!

Scott and Jesse were fantastic 👏 Very helpful and knowledgeable when it came to answering our questions.

Alex and John came over today to set up a bed frame, hassle free and efficient service!

Scott and Jesse were friendly, professional, cleaned up after themselves and quick.

Cody and Scott were my delivery guys and they went way above and beyond. They delivered 3 tables and a bedframe, and helped me load my mattresses onto the bedframe after putting it together. They saw I had a bag of sidewalk salt in the back of my vehicle, and they not only brought it into the garage for me, they even laid salt on the front walk. They were truly amazing!

Amazing service! Ramon and Joel do an amazing job!!!

Great job and very professional!

(Translated by Google) Excellent service from Eris and Marco, very careful, thank you for being so kind (Original) Excelente servicio por parte de Eris y marco muy cuidadosos gracias por ser tan amables

Jesse and Scott were awesome! Tight space and a big piece and they figured it out got the piece in and it looks amazing!

I can not thank Erix and Marcos enough on their courtesy and professionalism with my delivery! We actually bought our livingroom set from Madison, but they drove all the way up from Greenfield. They were very cautious as to where my nosey cats were and very quick to set it up. I hope they see this and know how much I appreciate them. Thank you!

Joel, Donovan and Ramone were fast, efficient and very polite. Highly recommend the use of these Gentlemen. They all were very knowledgeable with the product and set up was fast and simple.

The sales experience was pleasant and delivery was splendid. Philippe and Angel were on time, curious and made short work of the move and assembly.

Feliber & Angel were awesome!! They came in and set up my Johnelle table for me, put in the leaf to see if I liked it and also placed my loveseat where I wanted it! Thanks guys!

Francisco n Joel were the nicest guy's! Came in, delivered the pieces quick n easy and looked everything over with me and were gone. Very efficient. I am very happy with the service. 😁

Erix, Marco and John were very polite and professional. Worked quickly yet paid attention to detail. A definite 5-star delivery!

Michael, Angel, and feliber delivered our furniture. They were so professional and polite. We would recommend them all again

Michael, Feliber, and Angel just delivered our couch, oversized chaise, and ottoman. I can’t say enough about how hard they worked to get these couches into my basement. They did everything in their powers using multiple access points as some pieces would not fit through the main entrance to the English basement. True magicians and so friendly.

Erix and Marcos arrived promptly on time and were very professional. They took extra care to make sure everything was smoothly in and no walls or anything was scratched. Very efficient, great job guys!

The delivery was very professional, answered all our questions and we'd highly recommend them.

Quick service, knowledgeable staff. Special order delivered before promise date

Francisco, Michael,and John were awesome! They were friendly and professional.

Francisco, John, and Michael were so friendly and efficient! They moved furniture around several times and gave me suggestions on placement, including warning me about not covering a floor vent. They even suggested I take pictures of everything before they left in case I noticed any issues later. Super helpful! I highly recommend getting the Ashley white glove service. It’s so worth it! I hope I get this trio to deliver our next order that’s coming in a few weeks!

Excellent delivery experience! Erik and Marcos did a wonderful job!

Francisco, John, and Michael were our delivery team this morning. They were on time, professional, careful, detail-oriented, and very friendly! It was a great experience! Thank you Ashley Furniture! ♥️

Seif was tremendous. Guided my choice of sofa etc and helped me make the whole purchase experience smooth and easy.

Marco and Eric were awesome! Fast and considerate. Would give 6 stars if I could:)

Installing was quick and efficient. Great customer service care

We bought our dining room set and living room furniture (loveseats, couch, and armchair with ottoman) from Ashley. Love how they all look! Beautiful furniture, well-made, for a great price. We also had a fantastic experience with our salesman and the individuals who delivered our furniture. Would highly recommend Ashley furniture and the Greenfield store!

Furniture looked great but I’ve not had it for 3 years and the quality is poor at best. Customer service is awful, they said they would fix it 2 years ago, but went ghost after they agreed to fix it. My headboard arrived with scratches and my dresser will not close, every time I walk into my room 3/8 of my drawers are wide open and if I close them, they fall open. This is not an issue with angle… it’s a production issue. TRASH product and TRASH customer service.

Today I got my couch & Table delivered Michael & Alex were awesome. They did very good job very polite They made sure everything was put together Thank you Ashley for the two delivery guys. Thank you also to our sales person she was very polite funny and made sure we were happy with our purchases..we will definitely be back again..

All I have to say is, if you’re going to buy a furniture from Ashley’s, don’t waste your money on the warranty. They just stealing your money. Because of an “accidental damage” to my furniture, they weren’t able to fix it. So if the furniture is stained, that’s not an accident? I had minor seams coming out from the stitching before my child got a hold of it. And that wasn’t counted in for the warranty with the manufacturer. Which I still don’t understand. Didn’t make sense to me. I spoke to 4 different ppl who gave out the wrong information. Now they won’t refund me the full refund of the warranty but only going to give me half of it back. They’re try to take more money by saying they could fix the damage but I will have to pay for the service and it is more than the warranty. When I didn’t even use the warranty yet. Never buying a furniture from here again. First time customer and last one too. Ridiculous.

First time couch buyer and I’m a regular man when it comes to this stuff . I was a bit standoffish but Jodie Boldin brought great comfort and ease when exploring their selection . Very calm , patient and nice . If you’re looking for a hand make sure you get help from Jodie !

Jacob Valdez helped me find what I needed. Him and management were very helpful!

We had a great experience. Al helped us out and was so helpful and patient. We nearly furnished our whole new home.

Danny was the best even gave the little one a new blanket after purchase!!

Sales person Laren was excellent attentive and very helpful...however checkout at the front was a little slow especially with the sale of accessories being a little challenging for checkout staff...overall the experience was very good. The staff was cordial and nice.

Thank you, Adnan 'Danny' Saed for your help. We had an amazing experience with your customer service. From start to finish, you were professional, attentive, and incredibly helpful. If you're looking for top-notch service, ask for Danny – you won't be disappointed. He went above and beyond to make our purchase seamless. Highly recommend!

(Translated by Google) Excellent service. From. LEREN STADLER (Original) Excelente servicio. De parte de. LEREN STADLER

Ozzie was awesome. He was very friendly, welcoming and kind. He was not pushy or forceful. He was extremely knowledgeable about the products and treated us great! The store was clean, well organized and provided a wonderful atmosphere. I would definitely recommend this store and Ozzie to all my family and friends. Thank you Ozzie!

So welcoming and helpful! Quality is great and everything so beautiful!

Alphonso Tools great customer service!

My experience was great! Al showed me everything! I will continue to shop at Ashley’s!

My experience was great and my sales person was very helpful. She was very great in assisting me.

Great customer service from Jacob!

Naeli helped me with picking out the perfect furniture for my new apartment. She was very polite and helpful and went above and beyond with all of my needs and questions. I definitely recommend this store when looking to furnish your home/apartment! I will definitely be back to purchase from Naeli in the future!!

Upon entering this establishment, I was immediately greeted by an associate: Naeli. I told her what I was looking for (furniture for my living room) and she was very helpful. She helped me find a few things that I ended up really liking. You can tell she really cares about her job and the customers. I recommend asking for Naeli if you shop here!

I had a great experience today shopping for living room furniture. I've purchased from Ashley stores in the past and was satisfied with my purchase, so I wanted to check here to try things out in person before deciding on a set. I ended up finding just the right living room set as well as a mattress and base that I had been contemplating for a long time but hadn't found the right fit. I'm really looking forward to receiving the items and will update my review later if I find the quality to be lacking long term. My only real criticism of the store is the colors of everything here are so bland, boring, and beige. All of the setups they have kind of look the same. They don't even have any colorful rugs or art displayed. I actually ended up getting a beige set because I liked the comfort and it fit what I was looking for, but I would have preferred more color options. I will just have to make everything else in the room more colorful to make up for the lack of color in the furniture itself. I worked with Jacob V. and he was both patient and helpful while my mind bounced around at all of the different options.

Our salesperson was Rawwan Hawwash. She is a total professional but what we liked most about her was her bubbly personality. You need to increase her salary! She really knows her craft and should be compensated for it.

The sales person Garrett was very pleasant, very helpful. Very satisfied.

Great love it

Jacob was so great to work with! We’re really happy with our power reclining loveseat.

Manny helped us and got us a great deal! Super helpful

Everyone was very nice and they didn’t hover around you the entire time you were in the store

First, the store itself -- you notice a fresh fragrance, then notice how absolutely clean the store is. The vignettes are widely spaced, no cramped furniture settings or cramped walkways. The salespeople are pleasant without being pushy. My person, Al, was so patient when I came back three times to finally choose the right fabric!

We had a great experience with Manny! So helpful and very knowledgeable while also giving us our space to shop and make decisions on our own!

Jacob worked very hard to get me. I was looking for today. I really appreciate him. Thank you, Jacob.

Big thanks to our excellent designer/sales woman, Rawwan. Being guided by Rawwan from the beginning of our shopping and consulting with us on delivery and set up, she was simply amazing. Doing business with Ashley Furniture & Rawwan was a pleasurable experience. Everything we bought looks great & was delivered as promised. I will share a pic of 1 of the 5 rooms touched by our shopping. Again many thanks!

Kelly was absolutely wonderful answering all of our questions and providing the best deal after visiting several other stores today. Ask for Kelly so you are headed to Ashley’s!

Jake was a great help and very patient in our process of picking out a new couch! Would recommend Ashley and Jake to others!

We had a wonderful experience purchasing our furniture with Ashley! Garrett was super helpful and made the process very easy!

The staff at the Ashley store in greenfield are great. We've been working with Laren and he is very knowledgeable about the products, and has great customer service. They also have a wide variety to choose from, at better pricing than some of their counterparts.

Garerett Anderson was fast and polite. 👍 Thanks Ashley’s

Kind and helpful staff!

Jodie helped me with everything I needed and more. She took her time and made sure not only that got what I wanted but that it would fit into my place easily. I will be back with have her help me again!

Absolute garbage customer service and furniture design. We ordered their Lyncott dining table and chair set which was delivered on June 4th. The table had a manufacturing defect and the chairs were extremely top heavy that it almost fell back on my toddler - HAZARD! We contacted them on June 5th within 24 hours of delivery. They replaced the table but started to play ping pong with the chairs. They kept forwarding me to the store but the store won't pick up. After trying for 3 weeks the store told me my case will be handled by the customer service manager, who never reached out to me. I kept calling them but they couldn't get me a solution till date. It's been more than a month since the chairs are in my home; with constant fear that my baby might get hurt. At this point I think filling a lawsuit should be appropriate. Please refrain from buying from Ashleys. Not only their furniture is badly designed, their after sales service is a joke. We bought a new home and many of our friends are too in the area. We know where not to buy furniture from!

Laren went above and beyond to help us find a right couch and mattress. He got us a great deal and was very patient with our requests. Work with him if you can!

Manny was the best!! He helped us every step of the way even worked it out where we got an amazing deal! If you’re going in store hunt down Manny for help. Extremely nice and gave us space to talk and try out different couches through out the store

Garret was a great sales rep. He was professional, friendly and the ordering process was easy.

Danny and Manny did an exceptional job in helping us pick a mattress and a bed frame. Can't wait to receive my stuff! Thanks for all your help!

Great shopping experience with Mani. Danny was helpful as well.

Worked with Kelly and she was very extremely helpful!

Garrett was a terrific room consultant. We were looking to refurnish a bedroom in our home and he guided us to exactly what we were looking for. Garrett was no pressure and very pleasant to deal with. Thanks Garrett!

Went Ashley Furniture to buy a table and the salesperson named Garrett Anderson was so helpful and good! He is fantastic in sales and I would recommend him!!

Garrett Anderson did an amazing job helping us with the purchase of our outdoor furniture. He was so patient and informative. I would highly recommend him to anyone looking for furniture. My wife and I truly felt cared for and love our furniture choice!

I Had a fantastic experience at your Ashley store with your sells associate Manny. He was nice, he broke everything down to the simplest explanation, he made sure we fully understood what he was talking about about. He was super helpful and walked us around the store and explained everything in full. Out of every store I been in he was the best sells Rep I ever ran into

I had a wonderful experience with Manny the sales man he’s amazing 🤩

I had a good experience. First time I have bought something there.

Jeovany was so AWESOME! Personable and welcoming, I'd have him in my new living room anytime! My sister will hopefully be getting hers with him tomorrow as well.

Garrett was an excellent salesperson. He was extremely friendly and made us feel welcome.

Came in and was instantly greeted by Jeo. Was extremely knowledgeable, but not pushy in anyway. Was there if we had any questions, but not hovering over us. Was able to point us in the direction of exactly what we were looking for. Went to every furniture store in the area before coming to Ashley. Out of every consultant we dealt with, he was by the far the best. Would come back again just to deal with him in the future.

Jeovany Murillo was the best salesman I have dealt with when buying furniture. I never once felt pressured but he was also very knowledgeable and helpful when we needed it. He is the reason I would come back to this place in a heartbeat.

Manny did an exceptional job taking care of us he was pleanst and super cool to deal with. He listened to our needs and accommodated everything we need!! Give this man a raise!!

Manny was a great help. He showed us more suitable options to our liking. I was very pleased. Definitely plan on coming back to purchase more furniture in the future.

Been here several times before. I don't find sales staff all that helpful. We didn't end up buying something in store, but we did find an outdoor patio set online that we ended up ordering.

the attention is incredible, be very satisfied with the purchase I made with them. if you are looking for the best furniture, this is the best place and if you want the best attention ask for Manny is the best in attention and the best speaks also Spanish!!!

Had a great experience! Manny answered all of our questions and found us exactly what we were looking for.

Met Saif, it was so easy to order and he was very informative

Saif was great! Excellent service!

Love this store. Just purchased or 6th major purchase and have always enjoyed every piece. Dana Lehman was phenomenal. The main reason why we didn't go to a competitor store :)

My wife and I purchased a new dining room set, and the experience from start to finish was very positive and professional. Brad handled our purchase, and Cecil and Jonathan were great in delivering and set up. Much appreciated

Always have what I need

Great experience with the store Manager Danny he was patient with us I will go back to Ashley again

Great service by Max C tonight.

Manny is the man! Helped me find a couch, would recommend!

Danny is as awesome!!! I came in with concerns and he turned my frown upside down. I left feeling like a valued customer and not just a sales person commission. Danny you rock!! Thank you for all of your help!!

Amazing !!!!

Lydia was a patient salesperson who took into account our needs, showed us plenty of options, and didnt push us into anything we didn't want.

Came to make an exchange and Manny is the man. He helped me figure out sizing differences and what would best work for my home. Liz helped figure out all the paperwork. Top notch customer service. 👌 Thank you.

Manny is the man in helping you getting the right size couch. Thank you your awesome!

excellent customer service!!

Max did an awesome job and he has great hair make him the CEO

Lydia was amazing at helping us get furniture for our new home!

My experience looking for and purchasing furniture was top-notch. I came in with a few pieces I saw from online, and Manny was so welcoming and ready to help me find exactly what I needed. He went above and beyond to make this process easy and smooth.

Max was great! He helped us find exactly what we were looking for to furnish our new place. Thanks Max

Max did great job

Jovany was helpful today!

Max did amazing! Showed us all of our options and answered all of our questions! Great service 🎉

Our entire experience was absolutely amazing. Our salesman Manny and his shadow salesman Jon took very good care of us. He was very helpful, knowledgeable and personable and made us future customers for sure

Danny was great in helping us find the perfect couch and trying out mattresses!

Jeovany did great! Thank you

Great service… Jeovany was helpful!

Thank you. Great service from both Jeovany and Saif

Getting our couch was a great experience. Jeovany was not pushy when we came in and let us look for what we wanted, and once we found our couch, he was quick and efficient with the whole purchase!

Max was awesome to us, super helpful while we looked around. We were able to find the perfect couch!

I absolutely love this store. Ashley Furniture is built to last a lifetime. I was very impressed with the design of the furniture I picked out for my “house” Customer Service is one of the best things about the place. Lydia Castro-Jones great sales person. This is who you should ask for before going to the store.

Great experience. With max

Max did an awesome job! He was very helpful and gave us plenty of time to make a decision.

(Translated by Google) Very good service, very friendly (Original) Muy bien servicio muy amables

Max was very helpful today! Thank you for taking good care with concern for me and my likes and dislikes. I will pass along the good word!

Jeovany was great! Attentive, but gave us space to look around. Very informative and efficient! Great experience!

Jeovany was extremely helpful and not pushy at all. He is someone I would recommend asking for when you arrive. Buying furniture is something I dread doing because I hate feeling pushed to buy things. He’s extremely helpful and polite. 10/10 experience

Max was very helpful when we were looking for a new couch. He was very kind and informative and helped us find our dream couch.

Jeovany was extremely helpful from the start. Easy and painless all the way. We told Jeovany what wanted right away and he found it immediately. Strongly recommend this store. Just ask for Jeovany and you'll be taken well care of!

Jeovany was very courteous and helpful in my search for the perfect chair for me. He did not rush me, which I really appreciated.

Wonderful experience very helpful in assisting us in choosing our new bedroom furniture

Customer service is amazing ! Max was so helpful and helped me pick out the best mattress and bed frame !

Excellent, customer service. Max was attentive and assertiveness. When you’re buying. After OMG It takes more time that I spect the delivery. When it arrives, it is incomplete. The salesman Max offer us a table With 4 barstools and only comes with one and now we have to pay extra for three more, when he was very specific how was the bundle. He is making many excuses(Barbie world only buy a table with one chair). I’m so frustrated. I will make a return, I’m not happy at all.

We were helped by Jeovany. He was very helpful and friendly. We went in looking for mattresses , were in and out of the store in less than an hour. Thanks!

Lydia gave me amazing customer service

Lydia was really good help

Just purchased a sofa and recliner from Max C. He was very knowledgeable friendly, and went out of his way to make sure I saw all my options. Financing was breeze. I highly recommend Ashley‘s.!

I’ve always had great experiences here. I worked with Lydia at the Greenfield store today and she was very attentive to my needs and provided stellar customer service!

Jeovany He was great to work with on the floor. He helped me with measurements and affordability. 10/10 experience

Max did an awesome job!

Jeovany was awesome. Not a typical pushy salesman. Answered all my questions and gave me a good deal. Would recommend him and would come back again!

Needed furniture for my entire apartment and my sales person Lydia was very helpful and super kind. I would definitely shop here again and I would ask for Lydia to be my sales rep. She is fantastic and fun to work with😘 I would rate her a 10 plus.

(Translated by Google) Excellent service !!! They loved Max and Manuel's. (Original) Excelente servicio !!! El de Max y Manuel los encantó .

(Translated by Google) Excellent service and good communication, very friendly (Original) Excelente servicio y buen comonucacion miy amigables

Brad is absolutely amazing!!!!! Received amazing help at this location today!

My elderly father and I recently stopped at the S 27th St location in Milwaukee shopping for a few new pieces of furniture for him. Ashley's was our 3rd stop of the day. We were warmly welcomed at the door by Skylar Kucik. She directed us to the areas of the store we were interested in for us to peruse on our own. Not much later, Skylar caught up with us to answer any questions we had without being at all pushy. Once we decided upon an item, we continued shopping in the area of the second item we were looking for. Again, just at the right time, Skylar followed up to see if we had questions about that item. We were so impressed at the number of customers she was efficiently managing simultaneously, while making us feel as if we were her only customer. Skylar's calm, cheerful demeanor made both my Dad and I feel comfortable about his purchases. I would definitely seek her out again and will recommend her to others shopping for furniture. As the furniture was just delivered and therefore we are unable to comment on the long term quality of it, this 5 star review is primarily in response to our encounter with Skylar.

Sale associate Castro-Jones is the Best and also assist with a warrenty and delivery. I'm a satisfied customer. Thanks

Everyone we came across was very friendly. We were left alone to shop on our own but were attended to very quickly when help was needed. Saif was a huge help and extremely friendly. Would shop here again anytime.

Sales rep was very helpful in furniture options, inventory, and pricing. No hassle purchase experience!

Manny was awesome 😎

(Translated by Google) Manuel, was very attentive (Original) Manuel , estuvo muy atentos

Mr Max is the best thanks

Max couillard give me a good costumer service

Max did a great job helping is to find a mattress that worked for us!! Highly recommend!!

I had a wonderful experience at Ashley Furniture. Ozzie was so patient and helpful with my purchase as I couldn't make up my mind! Great experience! Will be back.

Kelly was beyond fantastic, she made our experience so relaxing & was incredibly friendly and helpful. Will definitely be returning!

Fast delivery with no issues. Couch is super comfy. The sales rep was knowledgeable and didn’t take pressure us. Just wish he didn’t follow us around the store.

Manny was fantastic! Very helpful and made for an easy purchase!

Unfortunately I didn't have the positive experiences as others. I wasn't greeted and walked through the store unnoticed. Maybe I'll do better with purchasing online. Oh well it happens.

Great experience with Danny and Saif Great mattress collection 👌

Max is a 10/10 salesman and human!

Good experience! Had exactly what i wanted. And was such an easy purchase. Saif was a big help!

Max and danny did a good job

I walked into this store wanting nothing to do with my wife’s intense spending sprees. As we were “per usually” approached by this annoying salesman, it turned more into him being so indifferent, I wanted to buy the furniture more than he wanted to sell it. I have been in sales and enjoyed seeing someone still incorporating the basic fundamentals and pushing good business forward. We would’ve gotten the order but my wife mid-decision switched to wanting a dog and a rabbit, so today I’m completing her request. Jeovanny, if you ever see this thank you for being a great salesman and reminding me that not all salespeople are money hounds!!

My experience today at ashley was very pleasent. The sale person was very nice Saif his name was.

Geo was amazing, patient and knowledgeable. We bought mattress and rocker chair and he really helped us with addressing all our concerns! Highly recommend if you’re looking for a calm, friendly and honest experience then he is you guy. We had to come in multiple times and he provided a consistent experience each time! Thank you! The rest of the store was friendly at the door as well!

Many was very grate. Helped us alot and also speaks 2 languages that mase it easier for us

I had a great experience with Danny !! He was helpful and explained everything as simply as he could!! They had a good financial option!

Saif was extremely helpful

Saif and Danny we awesome. Process was simple and Saif was very personable through out the process

Very friendly staff and good descriptions and my girl Rawwan was a sweetheart and great help!

As soon as I walked in Al greeted me and asked if I knew what I was looking for and I responded kinda lol and he right away said come with me and got a general idea of what I was looking for and he was the biggest help showing me exactly what I was looking for. He was able to get the best pricing for me and I walked away a very satisfied customer

I had an amazing experience I worked with manny he was very professional will highly recommended!

MANNY WAS GREAT AND VERY PROFESSIONAL! HE TOOK HIS TIME SHOWING US EVERYTHING. 10/10 RECOMMEND

Saif was very professional and helpful. He answered all of my questions with a smile 😃

Went with a friend who was purchasing furniture and Lydia was extremely helpful and patient. The entire staff was super friendly.

Kelly Lilly was AMAZING!!!! Anybody thinking of purchasing I HIGHLY recommend working with Kelly! She was knowledgeable, professional, efficient, and TRUSTWORTHY. I never once felt pressured or felt as though I was talking to a “sleazy-salesman” which I have experienced in so many other stores. Great job Kelly, and above all thank you!

Danny was extremely helpful and courteous! Not pushy at all! Excellent shopping experience!

Kelley was terrific. She made sure everything was correct. Very professional and courteous. Highly recommend her. Thank you Kelley for all your help.

Max did an awesome job helping us pick out furniture at Ashley!!

Good furniture selection

I had a great experience with Danny the store manager over the weekend. I came in looking for something specific and he was able to provide me with a customized item to meet my needs. I recommend anyone to check out this store and ask for Danny!

I had the best experience buying furniture at Ashley. I worked with Danny and he was awesome! He is very knowledgeable and quickly answered all of our questions. Highly recommend!

Al did a very good job helped us out

Seif A welcomed us with a great attitude and offered us a great deal!

Service was great my sales person name is Saif he was very helpful

Saif did an amazing Job helping us

Pleasant and helpful staff. I recommend

Great Man, Great salesman, great talker, very professional. Handsome man. Very friendly, the guy I can have a beer with! Please give him a rase he deserves it. Nice one to. He took care of a Marine Vet. Semper Fi HOORAH Jeo !

max did a great job

Excellent selection of home furniture and helpful staff like Max who answered all of our questions

Jasmine has great customer service and definitely went above and beyond, and the sales person Dana was also very pleasant to work with and I highly recommend her for the best sales!!

Max did an incredible job. I love shopping at Ashley store.

Max is a great individual with awesome personality and character. He was very knowledgeable and helpful with my purchase and window shopping today at Ashley Homestore at 4771 S 27th st , Greenfield, WI. Great work Max, keep up the great work

Max was awesome, was very professional, quick and personable. Had us in and out of there and found us what we were looking for in less than 15 minutes

It was a pleasure working with Jodie Boldin today at the Ashley store in Milwaukee. Jodie was so helpful and knowledgeable. She helped us find the best deals and design the furniture we wanted. Thank you so much!

I love ashleys always dose a wonderful Job Danny was great !

Awesome experience with purchasing our new bed. Max is great at what he does, very attentive to our needs and very patient with all my questions. I totally recommend Max when purchasing at Ashley's!!!

Sad

Danny the manager is a great guy and will work wit you

Max was very friendly and helpful!

Loved the furniture. Do not waste your money on the furniture care package. They don't clean the furniture and if you have more than one cushion to clean they won't do anything.

Dana was great. Nice selection of home furnishings.

Max Couillard was great to work with, he was patient as I tried to choose a fabric and returned my phone call quickly.

Professional and friendly and very Helpful Max is a Aplus customer service representative stop in and see for yourself by the way Nice hair.

Laren was very helpful and patient! Helped us buy a bed & was very informative.

Great customer service from Max C. Very helpful in selection. I needed to edit this review to include Liz. I had a difficult situation occurr causing the need to have my purchase delivered sooner. As the item wasn't available yet, Liz and Max C came up with an out of the box solution that I would have never expected. They were able to put a "loaner" package together that we could use until our order arrived and they did this in less than 24 hours. Such great customer service from these two! I highly recommend purchasing from this store!

Best experience ever start to finish! Skylar greeted me and let me browse the store without any pressure. She checked in with me at just the right time and then helped me pick out exactly what I wanted. Skylar is very professional, knowledgeable, personable and fun. Informed me of the delivery process and got by new couch and loveseat scheduled for delivery. Day of delivery, I received a text message informing me the delivery team was on the way. I could track them as they approached. I couldn't have asked for a better team with my delivery! I wish I wrote down their names. Professional, polite and very careful with bringing in my new furniture. Thank you Skylar and the 2 gentlemen that delivered my furniture!

William was so patient and wonderful with us. Thank you!

Won’t be returning. Would not recommend. Wrong pieces delivered. Had to take a day off to accept another delivery day because their mistake. Salesman Gio didn’t return my call. Customer service dint care. The cherry on top is the delivery drivers setting off the fire alarm and listen to the siren for and hours until the FD showed. Because we live in a condo all the neighbors units went off as well. Driver said he would call with an update on 30min. Lied…just left for next delivery. I was told he gave me an additional 10% off the order come to find out it was just off the smallest piece which came to a slap in the face 40 dollars. How about to go out of your way to accommodate the customer for the circus you run?!?! The main reason I will never go back or do business is because I heard the sales GIO chuckle as we hung up. Unreal…

Delivery took long. Parts were missing . Took 3 times to come finish a bed assembly due to missing parts.

Max is very nice. Helped with everything

Went to Ashley to look for a couch for my new apartment. Wasn't sure exactly what I wanted but Jodie took all of the stress and guess work out of the process. Jodie is fantastic. She listened to my needs and went over the details of each couch I was interested in. Once I narrowed it down to the couch I wanted, she went over the features and the process to get the couch out of the store and to my place. Would definitely recommend working with her if you are looking to purchase a single piece of furniture or redecorating your entire house. Will be looking for a living room chair in the near future and will definitely be back to work with Jodie. Thank you Jodie!

We never thought Ashley would be our final stop, but Jodie Boldin and the AlexVale sleeper sofa checked all our boxes! The quality of the furniture and the comfort of the sleeper mattress will keep our kids coming home to stay with us. Jodie showed us the differences and never pressured us to make a quick sale - but the right and BEST decision! Thank you - we are very happy.

Salesman Al Tools was excellent. His non-pressured approach and knowledge of the product and ability to answer all of our questions made us convinced that Ashley Furniture and the selection we made were best. Al made our shopping experience a 10!! He should be acknowledged for the outstanding employee he is. Thank you.

(Translated by Google) Very satisfied with the service that Manuel gave us, he is a bilingual and very efficient person!! (Original) Muy satisfecha con el servicio que nos dio Manuel, es una persona bilingüe y muy eficiente!!

(Translated by Google) Employees are attentive (Original) Los empleados may atentos

Great customer service!

The place has a good reputation.

Max was great!

Max was the best!!! Go packers!!

Service was welcoming and warm. Will definitely return for future purchases!!! Thanks Max!!!

The greater was very attentive and noticed me within 5 seconds and ask if I needed anything. Also, as I was walking through the showroom. One of the other employees whom I believe to be. Maybe someone that works in the warehouse asked if I need help with anything. They were both very friendly

I had the pleasure of being welcomed to the store by Manny, great salesman, very informative and not overly pushy or "salesie" lol. Happily ended the visit by gifting myself a new bed for my birthday! Thanks to Manny!

Extremely disappointed purchased a large sectional in 2020 and bought the extended warranty, I have 3 cushions that the covers are falling apart in the middle, I put in for the claim with the warranty and they said sorry anything "wear and tear" or poor build quality is not covered..... I also asked a about a seam coming apart and was told that is also not covered because the only reason the couch would rip at a seem was poor build quality.

Manny Malespin was great and showed us exactly what we were looking for! The couch we chose is perfect!

Friendly and helpful staff. Clean store with a great selection of furniture. Maxwell was a super helpful salesman and made sure to listen to our needs and wants.

Max was awesome! Very helpful and no pressure sales. He took the time to go through fabric choices and answered all our questions. Would buy from from again!

Manny was extremely helpful and professional. Excellent service

Manny was great and helped us through the whole process

My Salesman was absolutely fantastic. I told Manny Malespin what I was looking for.He took me straight to it. He explained everything to me in a nutshell. Very professional, and had a great sense of humor. Great Job

Max was very friendly and helpful. He made the process very quick and easy. Would not have guessed he is brand new!

Meant to post this awhile ago, but my parter and I came in looking for a couch and Manny was the one who helped us and was honestly the best!!! He was not pushy at all and was very understanding with what we were looking for which was a big relief. He worked with us and was very patient and helped with trying to get deals for us and also checked to make sure we got our couch and that we loved it!!

Sales rep greeted me at the door and knew his stuff. Wasn't pushy. Loved this FIRST EVER ASHLEY experience!

Jodie B. was fantastic!：） She was very patient and helpful. She took her time to listen to us and helped us putting the furnitures together according to our vision! We highly recommend her! The store is comfortable and clean! It was a very pleasant experience !

Jeo helped me out with finding the most perfect kitchen table he went a live and beyond to make sure I got everything I needed and even helped recommend which chairs would look the best. Definitely recommend Jeo to anyone looking for furniture.

Brad was super great with his customer service skills. Hes got it honest. I couldn't leave the store withour giving him an awesome review. THANKS BRAD SIR

I purchased severalpieces of furniture and found the sales person to be extreamly helpful with selection of mattress as well as other items. She was vert y personable and professional. The delivery team was outstanding...very polite and considerate.

We bought a recliner set from this store with additional protection plan of $1800. One of the recliners stopped working. I filed a claim to get it fixed and two weeks claim centre lady on the call said that they don’t cover it. She was very rude too. When I asked her, whats the point of paying extra money if you don’t cover it, her response was YOU SHOULD HAVE THOUGHT THIS BEFORE PURCHASING THE PROTECTION PLAN. Never going back to ASHLEYS

The store had a wide selection and our salesperson was patient and very helpful.

I’m very satisfied, the workers were very kind and the product was wonderful.

Love this store and Kelly was so helpful Would recommend Ashley to everyone.

Had a great experience visiting the store for our couch purchase. My husband and I had a warm welcome from the manager Manny. He was super friendly and patient with all our questions and suggested what’s best for our interests. He did a great job throughout the purchase with smile. Highly recommended!!

The salesperson was friendly. Everything is grey. No futon available in store

I got helped from Manny Malespin he was very helpful with the information I needed and feeling comfortable with my decision making I felt very welcomed and respected and broke down information I needed to know in a good manner and easy understanding of things I appreciate the help I had today

This location had so many warm and welcoming salesmen and staff. However, I must say Manny was outstanding! We told him what we were looking for and our concerns, and he found exactly what we needed. He answered all of our questions and made us feel like VIP! Every customer should walk away feeling as heard and valued as Manny made us. He also had the perfect pace (didn't take all day but didn't rush us either). We look forward to doing more business in the future! We were looking for 2 new couch/love seat sets for our living rooms. This location had a nice variety and some pretty high-tech AND comfy couches (perfect home theater vibes). I didn't know some features even existed lol

I loved how the Manger Manny took care of our needs. Thank you!

Amazing service Lydia is the best of the best! Very helpful

My first experience at Ashley Furniture with Manny Malespin was a great experience. Thank you for all your help, time and explaining everything. I’m going to love my furniture, and I’ll be back for more!

Great customer service and very helpful

We had a great experience while shopping for furniture at the Greenfield Ashley Homestore. William Schmidt room consultant was very cordial and professional while showing us different options available to us. We highly recommend Ashley Homestore especially William Schmidt when shopping there. Gary and Tina K.

Manny was really helpful. He helped us find the perfect furniture for our new house. He was always willing to answer any questions and made the process very easy.

Jeovany is an awesome salesman. Great experience with him today. He is very knowledgeable and got me right where I wanted to be. Gave me options and allowed me to veiw a variety of different tables. The buy was easy thanks to Jeovany.

Absolutely best experience I ever had furniture shopping ever, I will make ALL my future purchases from Ashley Greenfield store only!! From the moment I walked in I was taken care of immediately by a wonderful salesman named Geo who took the time to search items to find me something in stock, that was in my budget, specific taste and would deliver immediate as I was moving in my new place that weekend I walked in. He went above and beyond make sure I was had everything taken care of (even the things I forgot to do). The delivery/setup team was on time, quick and amazing putting my new living room together. I couldn’t be happier with the team at Ashley!!!

Highly recommend working with Manny even if he's a Packers fan! Manny was an excellent associate and used our down time to his advantage for feedback on promotional items when talking with other customers. Excellent marketing move on his part! He was very personable, patient and humorous during our whole experience. Grateful he took the time to ensure us our furniture would fit in our home after we left the store. Hands down the best shopping experience I've ever had and would return just to work with Manny again!

Manny Malespin provided us with a high level of professionalism, efficiency, and kindness at the Ashley Store. He addressed our concerns and overall provided excellent customer service! We love our bed! Thanks Manny!

My husband and I loved working with Manny. Manny really had our best interest in mind and went above and beyond for us. We actually went to a different furniture store down the the road at first, but decided to check out Ashley's before heading home. I'm so glad we did, and I'm so glad we ran into Manny. Manny is transparent and is committed to helping us make the best decisions and getting the best deals. We can't wait for our new purchase to arrive!! UPDATE: Our furniture arrived sooner than expected!! Communication was good and consistent. Delivery and assembly was quick and easy. And I love my new sectional!

My wife and I walked in and was greated professionally by Manny. He made us feel very comfortable without being pushy at all! Manny helped us secure a 2 piece sofa and ottoman so we're really excited. Thanks!

Jodie was great. Very helpful and personable!

We had a great experience. Manny helped us out and was able to help us purchase our couch quickly.

Manny was my sales associate. He was beyond helpful in the process from start to finish. He let us know what was going on when we walked in and gave us our space to look around and talk about different options. He checked in on us a few times during our visit to Ashley. We ended up purchasing 2 couches & a bedroom set. Flawless help throughout the process! Would highly recommend working with Manny.

They always take care of me very well. Especially Shawna Rutz! She listen to me and give me various options they have! Good customer service.

Manny M assisted me with finding a plush queen mattress tonight and might I say that he is an asset to the company! Manny was very personable and approachable. One of the best customer service experiences I've experienced in a while.

Manny Malespin was an excellent person to work with. He made our visit incredible very welcoming and helpful made sure to check in on us. We really appreciate your customer service skills!

I recently went in looking for a couch, not knowing exactly what I wanted. Manny was super friendly, helpful and knowledgeable. He made me feel very comfortable and answered any question I had. The store itself had tons and tons of options! Their delivery time is also incredibly fast compared to other furniture stores in the area.

Lydia was super kind and very helpful without being pushy at all. Great experience!

Manny was a big help in helping us find our new bedroom furniture! Highly recommend.

He explained everything good to where we could understand better.

Ashley Alford on South 27th ASHLEY FURNITURE is the best!!! She helped me pick out a perfect table for my house!!

My fiancé and I dealt with Lydia purchasing our furniture for the first time ever and she was such an amazing help. Didn’t pressure us at all, answered all of our questions respectfully and was so sweet!

Great choices, awesome sale, comfortable atmosphere! Lydia was terrific!

Great selection of furniture! Beautiful, durable pieces. Also excellent customer service from Laren. Top notch!

Updating review to reflect the customer service improvement I received from Ashley in regards to an order needing returned - it took a while to receive the proper assistance but finally got an answer. Learned there’s a difference between the store that delivers and the actual online purchase - this should be stated up front to ease communications. Thank you for getting us in contact with the correct party!

Bottom of the barrel when it comes to intelligence and service. The employees here are are just warm bodies that were desperate for a job. The store is a franchise so there's really no corporate to complain to. The turn over is high. Zero out of 5 rating.

I like it furniture always be nice thing comfortable in my room

Vioty. Was wonderful. 10 10

I don't normally give 5 stars, but our experience over several visits was great. Danny is fantastic! If you're looking for furniture, I'd definitely go back here and deal with him. He goes above and beyond. Great experience!

I found my new nursery rocking chair! I'm 8 months pregnant and I've been to so many furniture stores looking for the perfect chair. Manny was my salesman. He was the best salesman I had in any of the other stores combined. Very knowledgeable and was not obnoxiously pushy like the other sales members were. Look for Manny if you come, he'll make your search a lot less painful and a pleasant experience.

Went into the store was greeted by Manny Malespin. Very friendly checked on us periodically . Had an enjoyable experience at the store. It was my first time . After I found want I wanted Manny helped me through the entire process . I can’t wait to receive my new furniture . Definitely would recommend this store and the people that work there. Thank you.

very good service from the person who assisted me. Totally satisfied

Great service!! Lydia was fantastic to work with and let me take my time.

I worked with Manny on the purchase of 2 new beds. Manny explained the features of the beds as well as checking to see if they were in stock. I scheduled the delivery day I wanted and completed the purchase. Manny was very knowledgeable,friendly and professional. I highly recommend him if you purchase from Ashley.

I stopped in here while searching for new furniture. I was greeted by Skylar. I asked her to let me look around and I would follow up if I had questions. She did! No pressure, no following, and when I did have questions she was available and helpful. I returned a couple days later and purchased 2 pieces through her. Would recommend her to anyone looking for a good experience without that pushy salesperson feeling.

I want say a very big thanks to customer service team from Ashley home store in greenfield Wisconsin specially to Liz, Jasmine and many for their dedicated work and amazing help and service for the people, especially to me.

Manny has been helpful throughout my experience at Ashley. Ashley home store has modern furniture for your homes! Check them out!

No sales representative help me.

Fantastic experience! Ashley Alford was an amazing sales person for us while we looked for our new sofa. She didn't pressure us into anything and gave us space when we wanted to discuss as a family. She helped us with many options but never pushed. Did a great job with helping us choose the right sofa for us. We will definitely be back when we need furniture in the future and will ask for her. Thank you Ashley!!

Very professional. Bought complete living room set in five minutes. Love the salesperson, Manny.

I recently purchased a couch and coffee table from Ashley furniture. Lydia the sales clerk was very nice. She sure knew her stuff. I enjoyed chatting with her. My girlfriend was with me. She is looking to purchase a bedroom set. She is definitely going to go with Lydia. I would highly recommend Ashley furniture to anyone looking to purchase furniture. They have great deals and prices.

Ashley and Manny helped us get a new mattress and two recliners in an hour! Very impressed with how quick and helpful they were.

I've been going to Ashley. Gosh, I can't even say how long I've always had a good experience, and most of all quality of the furniture keeps me coming back. As a matter of fact, I just purchased a living room Set and lamps and going back for coffee tables. So yes, I give it a 5 star. If I could, I'll give it a 10 star.

Manny was amazing! From giving my husband fantasy football pointers, to taking the time to go through all our questions, he made the whole process a breeze!

I was fortunate to have worked with Lydia C-J, when I bought my Morelos couch, chair and ottoman. She was excellent with her communication and helped me every step of the way — this made the process both easy and enjoyable. She was fantastic, and it was such a pleasure working with her. I really like the new furniture, too. The set looks great, and I think it was a good value for the price.

Shawna our sakes lady was so pleasant and knowledgeable. I recommend Ashley Stewart for furniture. Get a good deal and customer service is number one here.

We purchased this sectional less than a yr ago. The fabric is pilling & fraying terribly. The back cushions are not even cushions. They are fill Ed with a hair like filling . Terrible quality that they will do nothing about

great experience with Larren. Very knowledgeable and yet will step away when you need your space.

Had a really great experience. Everyone was super nice and helpful. Adnan was the one who helped us out with check out and he was super friendly and got us a great deal! Would definitely visit this store again!

Manny M. Was an amazing help today at the greenfield store. We are so excited for our new sofa to be delivered!

Danny, the store manager, was very helpful in helping me identify merchandise that met all the criteria I sought. I left the store feeling heard, satisfied and happy. I look forward to the arrival of my new furniture.

Manuel (manny) was very helpful. My family was able to find an amazing combo for our bedding needs.

Low standar quality items. Bought some recliner couch that started to mess up from the mechanical parts just months of purchasing. It was an issue getting them to come out to check them . When they finally came to check on the couches I had to wait 3 more months for the parts to get there . After waiting for 3 months without been able to use my sofas now they tell me I have to wait 1 more month to get someone out to fix the problem. When the technician finally arrives a month later he starts putting the pieces on the good couch and as we try to explain to him that that couch is not broken it’s the other one he continues to fix a couch that is WORKING PERFECTLY! When he finally is done working on one of the sides of the good couch we try to tell him and show him the issue of the other couch again at this point he is getting loud with us because he was done with his job. Then he left the other part of the couch thrown all in pieces in the middle of my living room. Leaving me with a broken couch that was never broken😞. I called Ashley back they sensed another technician who was able to assemble what the other technician messed up. Then a month later sure enough my couch starts sparking up fire (again the couch that was in good conditions) now my couch is broken again 😞 I can’t close the feet of it because the technician who worked on it the first time got the cable stuck under the metal mechanical part that he put in. I called again because this is now getting out of hand and this wasn’t the idea to pay for something I couldn’t use. I wait another month just so they can send out the same technician named Jesus who messed up the couch . When he arrives I tell him I would really like someone else to come check the couch. Now I’m stuck with the problem and no one wants to help the customers who keeps paying even tho she can’t use her stuff 😞😞 I’m so disappointed with their services. Never had problems with the beds we purchased and now with this couches they are giving me hell.. 😞

Excellent service and attention to details!

I came to Ashley yesterday and was helped by associate name Manny. He was excellent. Got furniture at an reasonable price.

Dana has been super awesome to work with. Very professional and knowledgeable, and not pushy! Kudos to her and Danny! Great team

Manny was amazing! We had so much fun buying furniture! I would 100% recommend him to anyone walking into the store for new furniture!

Manny was fantastic to work with, he let us find what we liked on our own, and then helped us figure out how to make it happen. He is hilarious and made furniture shopping fun and smooth. I would absolutely recommend him if you’re looking to shop at Ashley!

Kelly was extremely patient as we tried out almost every single recliner in the store. She was friendly and very accomodating as she completed our sales transaction. She helped us establish a delivery date and time that was convenient to us. Overall, great experience.

I bough this couch for a significant amount of money and only got half of it at the scheduled pick up, they then told me it would be a month until the other half showed up. I had to then wait the month and when I called to make sure it was there they told me it wouldn’t be here until another week went by. When I ended up picking up the couch it had a significant rip in the corner and I now have to try and fix my brand new couch that I had to wait a month and a half for.

Best experience ever. Lydia helped introduce me to all the mattresses, then helped me narrow down my options based on price. She was kind and helpful, without trying to convince me to go higher on budget. So happy with my mattress and mattress cover. I would go to Ashley again and again and highly recommend Lydia. Also, I was in and out of the store in just over a half hour. Literally couldn’t have asked for an easier experience.

We went to 5 different stores looking for mattresses. Turns out..the last place Ashley's was closest to home and the most informative! We were treated wonderfully by Skylar and the manager. So far so good on the mattress. Thank you Ashley's!!!

Love my sales guy Laren come see him for awesome service

Manny did a great job in showing me exactly the type of furniture I need and providing the best deals!

Had a really good experience working with Manny Malespin, Sales Manager. He allowed me the space and time to look around for what I wanted. In the end, he helped me to make a decision on furniture and I'm pleased with my decision. It was a nice, pleasant and quick process.

Jeovany made my first furniture purchasing experience quick and easy!

Jodi was a pleasure to work with on the purchase of our new bedroom set. She was knowledgeable and super helpful without being pushy. Highly recommend working with her!

I have been looking for furniture for my living room for months. I have been to every single store that sells furniture and worked with so many different sales associates but this time at Ashley‘s with Dana Lehman has been unbelievable. She made it so much easier. She was patient. She answered 1 million questions and was nothing but delightful.

William was great! We changed our minds on a few things but he was happy to help. Highly recommend him!

Everything I was hoping for was in stock, no interest financing - Bradley Neumer was awesome!

We had an amazing experience at Ashley’s. Al was a wonderful help in getting us exactly what we needed with great prices. He was professional, friendly, and super helpful. We were picking up a bed for our daughter’s new place and wound up buying a beautiful new living room set for us. Too good of a deal not to and Al made the process a breeze!

Danny was very nice and helpful!

Lydia was very helpful! She worked up pricing on two couches for my daughter. She presented options after my daughter had a rough experience with Ashley online. I would highly recommend her!!

Jodie was amazing to work with, she took her time and let us decide on what we wanted and then helped us out with picking a mattress out as well. We went to 4 competitor stores and she was the reason we came back. Thanks Jodie you made it extremely smooth and easy to pick between you and the competitors.

I went in to buy a bed and Manny did everything to make it a seamless buying experience. He wasn’t pushy and just helped me find the best option for me. Highly recommend.

Mark was extremely helpful about what I was looking for. And the delivery time is quick! I haven't had any issues with any items I've purchased at Ashley!

A friend and I went to ashley greenfield to shop for a cozy loveseat. Alfonso was awesome and worked with us on great selections. The woman I was with picked out something perfect and a very nice brushed chrome glass coffee table. Alfonso was just great, he knew the stock and our best options and helped us a lot.. no push, no stress, he wanted us to be happy and we are. I will work with him again as we are redoing the house room by room.

Mark Manske was great to work with at Ashley! He was efficient and showed me what I was looking for as soon as I entered the store! The furniture in my new home has been great too! I highly recommend shopping here for your furniture needs!

This was my first visit to Ashley‘s I received a very warm and greeting. Dana who is the associate that helped me she listen to everything I said, and we were able to come up with a really nice sectional. Couch I didn’t realize I could actually separated and only by portions of it. She was just so incredibly amazing and very informative. I just can’t say enough about my experience there. I most certainly will be back.

DANNY was fantastic he was beyond helpful. Best experience ever.

We started the day being scammed on Facebook Marketplace on a couch purchase. Discouraged, we decided to check out a furniture store instead. We walked in to Ashley and were greeted nicely by Manny who gave us info on where to look for couches and left us to look around. (Loved the non-pushy style). Manny was always close by when we had a question and led us all around the store to show us options. He was personable, knowledgeable, funny, and definitely an "above and beyond" type of guy. We found a perfect new couch for our living room! Plus Ashley had an awesome Black Friday in July sale going. Large purchases can be stressful but honestly, Manny made it so easy! We're even heading back soon for a new mattress ☺️

Manny Malespin worked with my daughter and me and helped us find a great living room set that was both comfortable and within my price range. He was extremely personable and had a great sense of humor! Above all, he was so kind and patient with us, and I appreciated it! It was a rainy day and he made it super worthwhile! Thanks Manny!!

Had 1 good experience.. But my next was my last. Purchased a new bedroom said and it's flimsy and it wobbles. I hate it. They won't cover under warranty and if they made adjustments it will void the warranty I purchased. WORSE ITEM I EVER PURCHASED IN MY LIFE. I will never return. Products a Flimsy. Never buy a metal box spring as well

Ashley Furniture is HORRIBLE ... online customer service is pathetic. The merchandise was missing parts and the phone rep argued with me then finally agreed to sent parts. The next day i get an email that they were mistaken, that the parts are not included!! So they want to offer me a 10% discount to make up for the misinformation, WTF! They want me to spend more money and shop some more. Nothing but insulting. The assembly instructions clearly show all parts needed. It has been a battle trying to get them to do the right thing which they refuse. I emailed the CEO and he will not respond. I told them to pick up their junk but now they want to send a technician to inspect ... again WTF!!! So i just told them not to bother, i am putting it out for bulk trash pick up and will just count my losses. Expensive mistake made shopping with them. Now they have some goon calling my phone leaving a msg that he would like to know what he can do to fix this ... a little too late. I wont do anymore business with them and they can kiss my ***!!! BUYER BEWARE

Amazing shopping experience at Homestore! The selection and pricing unmatched and the pricing. My sales associate Shawna allowed me to shop freely, checking in occasionally, instead of the usual hovering you tend to get at the other furniture places. She explained the pricing, finance and delivery options clearly. If you're in the market for new furniture save yourself some time and energy and make Ashley your first stop!

Manny went out of his way to help with all our questions and needs. Top notch and very professional. Ashley is lucky to have him!! Highly recommend.

DO NOT SHOP HERE FOR YOUR FURNITURE. These are the issues I had to deal with: 1. We were partnered with an employee who was so busy that we had to wait over a half an hour to check out after selecting our items. She was also not available to help us navigate the store. We had to grab the manager to check us out. 2. We were told that our furniture would be delivered a week early so we had to rush to move things and ready the house for the movers. When our couch arrived it was damaged (see photos). They also forgot an entire desk. 3. We were told that Ashley's would reach out to us regarding our damaged sofa and missing desk. Did they call? Of course not. We had to reach out. 4. When we asked about a discount for the poor service and product, the sales representative was obviously annoyed. We were told later that we would be given a 50 dollar gift card. Our entire purchase was over 3,000 dollars. 5. They came to replace the couch and to bring the desk. The delivery men informed us that the entire desk was not in the truck; they only had the glass top. Second attempt at desk delivery.... FAILED. After that, we told them we no longer wanted thedesk. I bought a desk for 70% less on Amazon and am very happy with it. Its a shame that Amazon is a more reliable furniture store than Ashley's. 6. Oh I forgot! I also bought a lamp. The lampshade was stained. They STILL have not replaced it. Moral of the story: Ashley's does not value its customers. You are better off shopping on Amazon.

Always a great experience coming to Ashley’s. I always buy all my furniture here. Today I had the pleasure of working with the store manager Danny. Thanks for all your help!

Ashley's furniture the best place to go

Purchased a mechanical recliner couch and paid extra for warranty but after 6 months the couch was stuck in the fully reclined position. Called the Ashley’s warranty company and now going on 4 months and the couch is still not fixed. Called the warranty company last week and they said they won’t have the piece that is broken until late August. Moral of the story don’t buy from Ashley’s because the warranty company the partner with doesn’t provide efficient care!

I purchased a wall shelf Model A8010202. Not the most expensive item. Still, I was looking forward to adding it to my living-room decor. When it arrived, it was literally 25% covered with non-peel labeling. Everything from the UPC code, to a weight limit warning label. Just to be clear, these would NOT just peel off. They were meant to be stuck permanently. This was no displayed in this fashion in the showroom!!! Seriously, absolutely no one would want to hang this thing on their wall unless they wanted a billboard in their living-room. I called the service center (which frankly is worthless) and then chatted with Samantha on-line via their website. I was assured that someone would be contacting me to help resolve this problem. Three weeks now and NOTHING. To say I'm disappointed is an understatement. As a result, I will NEVER even bother to enter an Ashley store again. No service! Products stink! Why bother?

Great Service from Danny!

Go see Laren at the 27th st location. He was beyond knowledgeable about the products, very helpful and the best part he helped me bundle some items and save nearly $900.00. Best part is he was personable and not pushy. I had planned to go to a competitor store after visiting Ashley’s but Laren helped me find all the items I needed right at Ashley. Best part: free delivery and white glove service.

Overpriced and they follow you around trying to make a sale. The clearance section had some appropriately priced items but most were already sold. Not worth it.

I really enjoyed my experience at Ashley my first time there and I like a lot of their living room sets The room consultant Jeo Murillo from Greenfield location so awesome he very helpful and I found everything I was looking for and more Good

great job and service

Great experience with Danny he helped us picked the sofa for our mom. Delivery within 3 days wow

So helpful and thoughtful. And the furniture is great. Shoutout to Beverly!

Great experience. Danny was amazing!!!!

THIS was by far the most pleasant purchase experience I have ever had !! Danny (store manager) gave me insight and knowledge to make an educated decision on my complete purchase…. Which I am so excited to get and will be delivered in less than 1 week !!! A++++

Ozzie and Liz are phenomenal. Great customer service and great attention to detail. Will shop here again.

Too many problems with there furniture and hard to get answers

It was lovely to find everything to fit perfectly and a rug

My experience shopping for a new sleeper sofa for my apartment on 6/4/23 at this store was most excellent! Fantastic customer service by Manny Malespin! Very personable salesman who is also very knowledgeable of both the industry and their products. I happened to catch the tail end of a Memorial Day sale and Manny was able to hold the sleeper sofa I wanted at the sale price for an extra day beyond the end of the sale. I ended up purchasing this item and got a screaming good deal on high-quality sofa with a 4-year protection plan and the delivery fee included for just under $2,000 👍👍. I had also visited IKEA jyst before and the one sleeper sofa that they had of interested significantly paled in comparison to the one I purchased at Ashley. I am extremely happy with this purchase! The good friend I was shopping with is a retired furniture salesman and also highly approved of this store and this purchase! I would definitely return there for any more higher-dollar furniture needs 👌

(Translated by Google) They were very kind to us, Lydia, she was super friendly with us and very sharp in our purchases, if they were all like her, they are excellent sellers, thank you very much Att Wanda Vélez (Original) Fueron muy amables con nosotros lydia su súper amistosa con nosotros y agudo mucho en nuestra compras si tod fueran como ella son excelente vendedores muchas gracias Att Wanda Vélez

Good customer service treated me way well her name was Lydia, helped me and treated me very good and offered me other option as well for other furniture she was very nice and good on her job I will definitely come back to buy more and will refer other people to come here everybody in there was nice but Lydia was above and beyond.

Beverly is the most amazing sales person at this location! Having a good time with her while buying my mattress 1, 2, 3, 4!!!!! Love you Bev!!!!!

Our sales rep was friendly, helpful and not at all pushy. She helped us find what we wanted. The visit was enjoyable.

Didn’t get hassled and was a very smooth process for credit and assistance. Only a few days for delivery with was is awesome. Won’t have to wait for months

it took over a month for us to receive our furniture once we ordered and paid for our furniture. we first received our couch and then it was another month or more before we received our love seat. both of these were ordered and paid for at the same time. additionally, we found out that it's poor quality. We paid to have the warranty. we have had to utilize it twice now. we are so unpleased with Ashley and their warranty process. One of our reclining chairs on the loveseat is broke, for a second time! We started the process for a warranty repair over two months ago now and are still waiting on this company to replace or fix the backing. I'm pretty sure if they fixed it right the first time we wouldn't have had needed a second repair. The reoccurring broken piece is made of plywood (a weak wood). maybe if they used better wood it wouldn't have broken again. So we continue to live with this ghetto looking love seat in our living room. It is so embarrassing when people come in our house.

it took over a month for us to receive our furniture once we ordered and paid for our furniture. we first received our couch and then it was another month or more before we received our love seat. both of these were ordered and paid for at the same time.additionally, we found out that it's poor quality. We paid to have the warranty. we have had to utilize it twice now. we are so unpleased with Ashley and their warranty process. One of our reclining chairs on the loveseat is broke, for a second time! We started the process for a warranty repair over two months ago now and are still waiting on this company to replace or fix the backing. I'm pretty sure if they fixed it right the first time we wouldn't have had needed a second repair. The reoccurring broken piece is made of plywood (a weak wood). maybe if they used better wood it wouldn't have broken again. So we continue to live with this ghetto looking love seat in our living room. It is so embarrassing when people come in our house.

My husband Mervin and I had a shopping ‘EXPERIENCE’ it was amazing. Our sales representative was Kelly L who greeted us with a genuine smile and pulled us in immediately by given us direction to what we were looking for. Kelly didn’t hover she allowed us the space and privacy to look around and talk. We found what we were looking for and Kelly walked us through the purchasing transition. Overall our experience was the best ever. That’s what we needed making a large purchase. Thank you.

Brought a whole bed room set as of April 9 2023 only made it 2 years that’s I’ve had the bedroom set. The boards on my bed broke the whole screw came out of the head board. I file a claim because I paid for protection when buying the bed. Took them almost 2 weeks before they reached out to me (after I had to send pics of the items) and only gave me 30 days to call them for delivery for the new pieces which I had to pay for them to deliver. So now I’m stuck with a broken bed with slacks.

Saleman was very nice and helpful didn't sweat us or harassed us his name is William thanks for all your help

Very poor quality Stkll trying to get oversized chair repaired for 5th time. Can't get it back this time for another week

Dana was so great from the moment we walked in the door. She answered all of our questions and was great to work with. We would have been lost trying to do this on our own!

Geo was amazing! He was helpful but not pushy. I appreciate his professionalism during our visit to the store.

I buy sofa here and its really comfy and beautiful sofa

Manny was awesome with helping me with my purchase.

Had an awesome shopping experience, not just in terms of getting what I needed and wanted, fair prices, and easy process, but it all really minimized my selection anxiety! Thank you for taking such great care of me. Can’t wait for my next easy purchase!!

Brad is awesome! Very friendly and helpful. Didn't pressure me or my family into any furniture we didn't like or want. He listened to what we were looking for and our feedback and provided us furniture options based on that. Super awesome experience!

I had a very good experience and great customer service!! Beverly was very helpful , patient and kind. I would highly recommend her and I will definitely ask for her on my next purchase.

Was greeted right when I entered. I was looking for a dresser and Beverly was very personable, showed me a few in my price range, helped measure, and was professional and pleasant to work with. No hassle or pressure. Very beautiful store and displays.

Lydia has been my rock through all of my purchases!!!!! The moving guys have also been extremely helpful.

Skylar was very helpful and knowledgeable about the product

Great sales person!!

William was very resourceful and helpful. Great customer service

Purchased a sectional from Ashley. The buying experience went well. Then the problems started. First, they canceled the delivery on the day it was scheduled. The second problem was that the wedge piece was delivered broken. It took almost 3 weeks for a repair tech to come and look at it. Tech found that the frame was broken and needed to be taken to the shop for repair. 2 1/2 weeks later, they still can't schedule a time to pick up the broken piece and repair it.

Beverly is an amazing person, very easy to work with, and she will make sure you get what you need!

Danny great help at Ashley

Lydia was a huge help with our furniture purchase. She was very knowledgeable and helpful and so patient with us.

Dana one of the most non-intrusive sales persons I have ever dealt with. Told her what I was looking for gave the proper time to let the decisions be made. Was also educated in mattresses! It was the most fun I had spending money. She even made sure I received the discounts for the day. Thank you Dana! Keep doing what your doing!

We went to Ashley’s to look for a couch. Danny greeted us when we walked in with a friendly smile. We walked around the store and when we found the one, we tracked Danny down. During the purchasing process, Danny was very informative about the warranty, delivery, etc… Danny was a breath of fresh air. We will definitely be back in the future. Thanks Danny! You were great.

Danny is the best customer service person as well as the best sales that I have ever worked with at all. I highly recommend him to sale, help to pick any other options and help to get a better financing options as well.

We always leave Ashley furniture happy and satisfied when we have Danny helps us to buy our furniture. He is the best.

We worked with Beverly today and she was great! Walked us through the whole store and helped us pick out our new couch!!

Jodie B. at the Greenfield store was very friendly and helpful. Explained everything thoroughly and we went back after a week and asked for her. Very helpful!

(Translated by Google) Excellent the seller is called Manuel 👍 (Original) Excelente el vendedor se llama Manuel 👍

Box spring was too tall

Manny was our sales rep. He did an INCREDIBLE JOB helping us find the PERFECT pieces for our brand new house! He hustled so hard to get us the best deal possible! He should get a MAJOR raise for the amount of work he put in!

Mark is so good and knowledgeable!! He has helped us each time we have bought anything. He is very personable and understands what you are looking for.

I stopped in at Ashley's to browse at bedroom furniture and Beverly (salesperson) was a fantastic help. She greeted me with a smile and paid me a sweet compliment, which got us off to a great start. ;) She asked all the right questions to find out what I was interested in and went out of her way to take measurements along the way. She even pulled out a dresser drawer to take it over to other lighting to confirm its color. So pleasurable to work with. If you need furniture, go see Beverly at Ashley's! Thank you!

Alphonso Room consultant great sell men need more like him

Al and Manny were the best. We enjoyed working with them throughout the purchase of a bedroom set for our son. Would highly recommend them

Al and Manny were fantastic to work with. So pleasant and helpful.

Great customer service I was helped by Simien

I came in looking for mid-century modern living room funiture. Upon entering the store Dana greeted us, ask how involved we wanted her to be and led the way to the floor rooms. She understood my needs, wants and respected my budget. After measure twice, I will be calling Dana to place my order.

Danny was very helpful.

Danny was wonderful. Helped us pick out a loveseat and chair. Very knowledgeable!

Very patient

Had a great experience today. Danny greeted and let us go about our shopping. We came back and got him when we were ready. The last two experience here at this Ashley’s has been exceptional!

Laren was super friendly and helpful!

Dana was super friendly and provided great service! Will be returning :)

Amazing experience! Very helpful and ended with the couch we love!

It was a pleasure to work with Dana! She was very helpful and really knew how to put a room together! She made everything so easy to understand.

Went in looking for a couch for my new apartment. Worked with this woman named Dana who was INCREDIBLY helpful. She was so so so so nice and was able to help me find this beautiful green couch that I fell in love with! I don’t usually leave reviews on places or people, but Dana made my experience so easy and convenient, I felt I had to! Definitely ask for her if you’re looking to buy something.

I had an amazing experience here with Manny! Definitely worth stopping in😊

Dealing with Manny was like talking to an old friend. I am more than satisfied his service and my purchase and will refer anyone I know to him for all their furniture needs.

I wasn’t planning to find the perfect couch, love seat, ottoman and chair but there it was. With the help of the sales representative Beverly and her enthusiasm, it helped me make the decision. She went out of her way to make everything work for me. What a special place Ashley’s Furniture is!!

Shawna did a great job of helping me and I had an awesome experience

Great customer service from Shawna. Super knowledgeable abut mattresses. Will be back for all future furniture.

Shawna was amazing. She helped me pick out a bookcase.

I had an amazing experience!!! Only store that had what I was looking for and Manny helped me find it! Amazing salesman, super nice and friendly. Definitely recommend coming here for your furniture needs!

Manny is the best sales associate. Go see him for all your household needs. He will take care of you!!😊

Manny was super helpful and made us feel comfortable during our shopping experience. He found us the perfect couch. Would definitely recommend!

I had an amazing experience at this location! So thankful to work with Manny, he helped us find a couch we absolutely love and made the process so easy!

Good experience at this location. Clean with friendly staff. Shawna was a big help and knowledgeable.

Staff was super helpful, Shawna was super nice and didn’t overwhelm me at all. Overall a great experience!

Buying furniture can be an intimidating process, but when you have someone as helpful & knowledgeable as Manny Malespin, it makes it all a breeze! He did an amazing job helping my Spanish speaking parents purchase the bedroom set of their dreams. Thank you Manny & Ashley furniture!

We had an awesome experience, Laren was very helpful, quick and easy process of purchase and very transparent on the pros and cons. Highly recommend seeing him when you visit the Ashley’s on 27th.

Laren was very helpful and informative. We wanted to buy another piece to our couch that we bought a year ago and he was very transparent about changes. Always great help here at Ashley’s.

Ms.Beverly was very knowledgeable with her different furnitures and qualities And very outgoing.

Alphonso tools was great at helping us find our furniture for our new house.

Shawna was Awesome! I highly recommend you go see her when you stop in.

Amazing place to go buy furniture and they also have amazing employees. Specifically Shawna who was of great help when I was there. She helped me out from the moment I got there to the bottom that I left! Thank you Shawna for the help you’re amazing!

Danny was really helpful and took his time with us.

Alphonso was a great help. He walked us thru the store and explained all the sections and pieces that we were interested in.

Shawna is very knowledgeable of the merchandise and is always willing to help. Love her positive attitude and attention to details.

Shawna was extremely friendly and helpful

We walked into Ashley a week ago and were greeted by Shawna. What a wonderful experience we had shopping with her! She was very knowledgeable about all of the products available in the store and thorough in her explanations of available options. She helped us make our furniture decisions without a hard sell. After the sale Shawna followed up with us via phone call and text to make sure we were happy and understood the delivery details. We liked Shawna so much we came back to purchase more furniture from her!

I recently purchase a couch from Ashley’s and had a wonderful experience. My salesman Mannie was helpful throughout the entire process. He took the time to listen to everything I wanted and showed me many great options. So happy with my purchase!

I had a wonderful experience at Ashley all thanks to Manny who helped me get the best deal on the couches of my dreams. I wasn’t sure exactly what I wanted when I first entered the store but once I left I was very excited and satisfied with my selection.

Beverly and Danny were very helpful and made this very a smooth process!

My life has changed for the better now after making a mattress purchase from Ashley Homestore!!! I walked in to the store with little expectation of having such a great experience. I was greeted by Shawna, a bright young sales woman, and after answering a few questions about myself and my sleep style I was pointed in the right direction of choosing a mattress that would be right for me. My life has turned 180 degrees now that I’m getting a better nights sleep. Thank you!

Shawna was really helpful picking out my new chair

I purchased 3 pieces of furniture from Dana at Ashley in Greenfield. She is so knowledgeable and helped guide me through the options available with the different models. Dana really knows all the details of each product. I am very impressed with Dana and Ashley! Thank you!

Shawna helped a lot, was very kind and answered all the questions I had. Not many people like her anymore!

Shawna was very helpful in finding what I really wanted when I was looking for furniture for my living room. Experience was exceptional. Thanks!

Great experience with Sales Associate Shawna, helped me pick out a great bar/bookcase for my new apartment!

Good experience

Recently upgraded our basement seating and am very happy with the purchase. If you stop here, make sure you speak with Manny! After discussing the options, he knew exactly what I was looking for - home theater recliners. NFL Sundays just got a whole lot better thanks to Manny and the Man-Den Triple Power Reclining Sofa. I just cant find any negatives with the purchase. It was a great purchase and am thankful for the exceptional service!

Manny is the best salesman on the planet. Im kinda of an idiot when it comes to buying furniture and Manny has bren super helpful throughout the process. I used to buy all amish made furniture but I wont shop anywhere else now!

Went to Ashley's thinking I wouldn't find anything I'd like in my price range. Shawna was able to help me out and more. She really made the experience less stressful, fun, and very informational! I would highly recommend everyone to see Shawna at this location. She will NOT disappoint♡

Ashley furniture is a great store and the customer service we got from shawna was amazing. She is not only very knowledgeable about listening to customer needs that meets there needs comfort design, and price ranges. She also has a has a great friendly personality and I will definitely be requesting her for our next purchase and will definitely be recommending this store and Shawna to everyone I know.

Shawna helped me find a new mattress after mine was causing me back pain. She found one that felt amazing but didn’t break the bank. Go see her if you want an awesome experience!

Im more of a bob’s furniture kind of guy but the wife begged me to take her to Ashley furniture this one time and I was not disappointed what so ever. From the very moment I walked in I was greeted by nicest people I’ve ever come across. I want to specifically point out Emanuel, or Manny, (he let me call him manny which made me feel like we created a bond right off the bat) he made the entire purchasing process so easy I left with not 1, not 2, but 3 mattresses. I Can definitely say I’m an Ashley furniture guy now! Thank you again Manny hope to see you soon👍🏽

My grandma and I came in yesterday to get a new living room set and Shawna was an amazing help. She educated us on the financing options we had and was also knowledgeable on the products. We loved our experience with her and will be back!

Shawna was Great! Helped me with all my needs and for a great price! Will be back and so should you!

Manny is truly the greatest salesmen there is. My fiancé and I were in the market for a new bedroom set and we told him everything we wanted and our price range and he found us the perfect set!! We will be back in the future and requesting to buy from manny specifically!

Laren was such an amazing help in store! I highly suggest everyone to go see him especially if you need a laugh

Danny was very helpful and great to work with.

The entire process from start to finish has been AMAZING. I owe it to Manny for the help. I cannot thank you enough, Manny. You will be the only person I call going forward when furniture is needed. My sectional was just delivered in my apartment and I love it so much I’ve been sleeping on it instead of my own bed. Manny asked what is important to me and I said comfort and good quality. He surely delivered on those two things and much more.

I had been waking up with a sore neck for weeks. After many massages and trips to the chiropractor nothing seemed to be helping. My doctor recommended I get a new pillow. I dreaded pillow shopping because I know how intimidating it can be but I heard good things about this store so I thought I’d check it out. Manny’s warm smile and friendly demeanor quickly assured me that I had nothing to worry about. He advised me to not simply pick a good pillow but to test it out first. I quickly tested a few out and thought I had the one but Manny said to truly see if it was a good fit I had to lay on it for a few minutes. I never would have thought of that! After I did longer tests with each pillow I changed my mind on which one I wanted too! Manny was super funny and had lots of pillow knowledge. My new pillow is great, I haven’t had a sore neck since. I will always remember my positive experience with Manny at Ashley Furniture in Greenfield. Thank you so much Manny, you saved my neck… literally!

Had an amazing experience working with Shawna Rutz. She provided great service and helped me find a new dresser set for my bedroom. 100% recommend working with Shawna.

I walked in with a plan to buy a new mattress, and walked out with an entire bedroom set. I want to say thank you especially to Manny, who greeted me as I was wandering around the store and listened as I explained what I wanted. He showed me some great sets and ended up selling me one I really loved! Great experience and can’t wait to get it setup at home, thanks.

Thank you to Manny for helping us find the comfiest couches ever! Was super nice & patient while we roamed the entire store. He made the entire process from looking, purchasing & receiving it super easy & convenient.

Manny was amazing! Went above and beyond to make sure we were happy and taken care of! When you go in, just ask for Manny!!!

After working with Shawna I’ve referred her to multiple people in my family. Not only is she so knowledgeable about the products, but her positive energy and charisma makes her a joy to work with!

I've been looking for some furniture for the new place I'll be getting here in May. No idea what I wanted but luckily the staffing at this establishment was awesome. I was helped by Shawna Rutz, she really steered me in the right direction with what would fit, look good, and affordable with my budget. I'll definitely be coming back to this establishment.

I had an amazing experience at Ashley because of the help I received from Manny! I was looking for an oversized living room chair for my new home, and he helped me make sure that the piece would fit well in the space I needed it! He went above and beyond, and really made sure I was in love with my purchase before I left the store! I can't wait to buy a matching sofa in the future from Manny.

I had a great experience at Ashley thanks to Shawna. She helped me choose the perfect set for my bedroom and she had such a great attitude. Great customer service and the store looks amazing, wish I could give more than 5 stars.

Great experience at Ashley, with all thanks to Manny! He made the experience easy and ensured we got the best deal and quality service. I couldn’t ask for a better or friendlier salesman. Truly impressed with my experience, will definitely be buying more furniture from Manny at Ashley!

Would like to thank Jeovany for great service he gave us during our visit at Ashley looking for new sofas. He was very dural and just a great person to work with while I was very undecided between several option. If you go to Ashley ask for Jeovany you will be very please with his service. Thank you Jeo will definitely go back and ask for you!

If I could give more than 5 stars i would. I was having issues buying an item online, so I decided to call into the store. Gio assisted me on the phone, was very patient with answering all of my questions, and over all just gave me a great experience. I’ll be sure to go in to the store from now on because it’s way easier than dealing with the website.

(Translated by Google) Thanks for the great service from Jeo. Jeo was a great help and helped us a lot to find what we were looking for. He showed us a lot and explained the difference in Quality and merchandise. If you are going to buy in this store, I recommend that you ask for Jeo and he will help you find what you are looking for (Original) Gracias por el gran servicio de parte Jeo. Jeo fue una gran ayuda y nos ayudo mucho para encontrar lo que buscabanos. El nos demostro mucho y nos esplico la diferencia en la Calidad y mercancia. Si van a comprar en esta tiena les recommends que pregunten por Jeo y El les va a ayudar a encontrar lo que busquen

Great prices with a great staff. Jeovany got me and my brother set up with an awesome reclining set. I'll be sure to ask for him anytime I come back...his customer service was outstanding

Jeo did a great job helping me find the perfect reclining set for my man cave. He was very informative and really knows how to take care of his customers.

Shawna needs a raise!! She helped me get the right bedroom set for my new house here and she was AMAZING at giving me the best suggestions for my new home! Will definitely come back! S/O to Shawna for being the best at her job!

I love Ashley furniture, I had such a great experience with my furniture shopping because of Manny. Manny was super friendly and patient with me because I was a first time furniture buyer. He really helped guide me through the process and helped pick out the best furniture for my new apartment! Because of Manny I will be shopping at Ashley more in the future. Highly recommend!

William was very friendly and knowledgeable! Took his time to help us find exactly what we wanted.

Shawna is great to work with, very fast and informative on all prices and sales. Makes check out fast and easy! Love shopping at Ashley’s.

Looking for new house decorations.

Beverly Currie has excellent service and support and helped me make an excellent choice!

Good experience with Sofa selection

Awesome experience with dining table selection

Top notch furniture! Manny was very helpful with finding a new set for our living room. His attention to detail ensured that we got exactly what we were looking for. Bonus stars for being fluent in Spanish! Great experience!!!!

Manny was my homie he hooked it up with the sofa and a love seat was amazing service

Manny did a great job helping me pick out new furniture for my house! I recommend him to anyone who wants an easy hassle free experience!

Alphonso’s expertise and patience are to be commended!

I had a great experience buying new a new couch. Jeo helped my wife and I out. He did not pressure us into buying a couch the first time we entered Ashley’s store. We really appreciated that he gave us time and recommendations to make a decision and we love the set we bought. Jeo made our experience buying furniture stress free. We recommend him if you’re looking for new furniture.

That guy Jeo Murillo was a great helper

The staff was very friendly and attentive to one’s needs. I want to signal out, Jeovany, for his outstanding customer service. He answered all of our questions and made us feel secure about our purchase. He deserves a raise

Rocio was awesome!!! I showed up looking kind of like a homeless person as I popped in on the fly- she was very kind, helpful and listened well to my needs without any pressure! Thank you!

This place is amazing for all your furniture needs. Manny was especially helpful during our time looking for something to make our house a home. I highly recommend asking for him when on your next trip to this store!!!

Manny was amazing!! He really knows what a girl is looking for. He was super friendly and even slightly funny. If you go to this Ashley, ask for Manny and he’ll find you exactly what you’re looking for. I love my new couch soooooo much. Im sitting in it right now. Thanks Manny!

Sales person Manny Malespin was of GREAT help and took the time with us. Thank you!

Manny was great to work with !

Manny went above and beyond to cater to our needs of what we were looking for. He was very educated in the options there were. He did a great job making me feel comfortable with the purchase I made.

If you want to go to ashley just ask for danny saed he is professional and he will help with all of you needs

The one and the only dane saed , very friendly and helpful person and beautiful person

Laren was fantastic. Super personable and highly professional. He took care of us and was very accommodating. Would definitely recommend working with him!

Vioty is great!!

Alphonso Tools was amazing & helped with all my needs!

Beverly was very kind and personable. She very knowledgeable and took great care of us!

Laren was the best! Very quick in and out and helped us get the couch we visioned!

Beverly was extremely friendly & knowledgeable helping us make our first major purchase on a couch today. We will definitely use Ashley furniture for future purchases & would recommend having Beverly help you out!

Awsome experience, Shawna was very knowledgeable and patiently helpful! Thumbs up to Shawna and Ashley!!

Great experience! Shawna was very helpful and nice. We appreciate her!

Showna and Lydia where both helpful and very respectful and reliable Both of them have helped me get all the stuff I have needed for my house and needs, I highly recommend them again.

Laren was amazing, he understands the intricacies of the complex women's mind. Genuinely a great guy! My bf said "Laren made shopping painless for me too."

We always have a great experience! Danny is awesome was very pleasant and very helpful with our purchase! We will for sure come back again!

Simian was amazing! He was so patient while I changed my mind 4 times! WE found a way to get funding! Great selection at Ashley! This was my first stop and I bought!

The 5 stars is for Ms. Beverly! I came to buy a bed frame which she assisted me with. Upon delivery there was some complications on having my bed assembled. But Ms. Beverly went ABOVE & BEYOND not only did she constantly check on the status of my situation, she personally found what I needed and got them to me so I could finally be done with the process! She will definitely be my go to associate for my next purchase!

It was great I love how the service was and I was able to get everything that I wanted

Good experience very detailed, also answer every question you asks

I worked with Alphonso today at the location on S 27th St. He was ABSOLUTELY amazing and extremely knowledgeable of the avaliable inventory. Alphonso took the time to get to know what it is that I was looking for, what my vision was for the space I was trying to fill, and my price point. He showed me how I can put various pieces together to create my ideal space. I could tell he was not trying to get me to buy something just to make the sale. He wanted me to find the piece that was right for me. Because of Alphonso I walked out of Ashley's with the piece that was perfect for me and truly enjoyed the process!!

Got my tempurpedic mattress from here and I'm getting the best sleep I've ever had! The management team is great, too!

Danny was awesome. Love all my purchases

Sold. Bought everything needed in our new house sales person was very good. 👍

Dana is great!

Went here too look and SKYLAR help us with purchasing our dream couch. You can’t beat her kind personality and honest reviews. great prices neat store!

Skylar has exceptional customer service, she spent the time listening to our needs for a new sectional and delivered. Very knowledgeable about products and special offers that were available.

The entire experience was a great one Dana Was very very helpful from the beginning. I was very unsure of buying the chair without seeing it so very happy I listened to Dana because. I love it I am very very happy. From purchasing to delivered 👌 service 😊

We are so happy that Simien Robinson greeted us and helped us through the process of finding a recliner for our sister/sister in-law. He was outstanding and I will be recommending him to all of our friends and family. Very nice working with him at Ashley’s Furniture store.

Great service! Discounted the delivery fee which was super nice

Very customer oriented could not ask for more everything was a pleasant experience

Great customer service from Shawna, lots of information provided with the different pieces. Lots of options and price ranges.

Very friendly and helpful understanding the process

Outstanding service with Danny and Ozzie I really recommend them 👌

Always an extremely smooth and pleasurable experience with Danny. Ask for Danny! Our new home is like an Ashley store.

She was the most kind, helpfulness and understanding person I ever met. Wish I meet more people like her

Jodie was so sweet! Got everything to work out for me the way I needed it to. Super friendly!

Great service and reasonable prices.

Worked w/Skylar, did a great job showing different options and got the deal we needed.

Excellent

Great experience with Danny said.

Great experience! And i was treated very nice. Dana is a great sales woman!

Did awesome

(Translated by Google) Very excellent treatment very kind (Original) Muy exelente trato muy amable

Beverly was eazy going, helpful .. Highly recommended…

Ozzie gave great customer service, and was very professional.

Very good coustmar service, skylar Have Great Experience *****

Simone the consultant was very nice and friendly.

Dana is the best salesperson

Dana was amazing <3

Great experience with brand new furniture

Skylar was amazing. I had to get a recliner sofa because the size of my door. A regular sofa wouldn't fit...who knew lol

Beverly was a joy to work with. Patient, funny, snd knowledgeable

I like to share that the manager Danny who was also my sales person was wonderful! As well as Vioty and Jasmine in customer service so sweet and helpfull!

Just had a really good experience and bought a sofa set, Danny was very helpful and knowledgeable, make sure to ask for him!!

Excellent Sales Girl. Skyler. She knows her decisions in decorating…. I got great deals and help to select my furniture…….thank you

Found what we wanted. Very helpful and pleasant saleswoman. They matched their web price which was lower than the in store price.

Ms. Beverly is beautiful and kind very professional

Amazing furniture at a VERY VERY affordable price. The staff is top notch and will work with you for all your delivery needs. Would I recommend Ashley's furniture 100%yes I would

I would never again will purchase from this store again in my life... I paid about 10 thousand all I got my bedroom set...my dining room..and a living room set + a fireplace... and they took a long time to bring this thing's to my house and they told me that I have 5 years of warranty and now they are trying to charge me from some mess up slats that there breaking I haven't have my thing's not even a year I think...in couple of months I should have a year that I have bought them... I will not recommend people to buy from Them..

Love the store. I went on st patties day and the store was decorated. All the employees were wearing green. The service was quick and pleasant ☺️ definitely will shop there again.

Worked with Rocio. Shes was super helpful, made furniture shopping as fast as it could be. She stayed late to help me finish my order and also responded asap when I had questions/needed help with my order even after it was placed. Looking forward to my delivery next weekend.

Wonderful experience

We came looking for a new mattress. Kelly did a great job showing us many options. We chose one we thought would be good for us. After a couple weeks we realized it was not what we wanted. We came back to the store and again Kelly showed us multiple options. We chose another mattress and were able to exchange it with absolutely now hassles. We really love the new mattress. Thanks Kelly and Ashley for a great buying experience.

Mark was very helpful with my recent purchase and was looking for another piece of furniture also. Another associate and himself went out of their way to look for a color sample for me to see and information on what was available. Thanks for great customer service!!!

Last Friday just before 11 AM they delivered our new couch and automen. In the process of bringing in the couch, they hit our 55" flat screen breaking it. It is Monday after 5PM and we have NOT even heard ANYTHING from them on reimbursing us for the broken tv. Try going 3 plus days without a tv and young children...

There is a lot to choose from - always someone asking if we need any assistance but no pressure selling at all (which we enjoyed).

Sales person very helpful

Ashley you do not repair their furniture I purchase a couch from there and less than a month couch was wearing out very cheap material Discoveration in the cushion Having a hard time with them to come in repair it Do not buy from Ashley Furniture are cheaply made.

Excellent service!

Such a wonderful experience with the purchase of our new furniture!! Laren made everything seam so seamless from beginning to end. Thank you very much Laren!

I had a wonderful experience at the Ashley location in my area. I was greeted by a young lady named Skyler. She went above and beyond to help me with what I was looking for. I think she is a great asset to your company. She was friendly and very professional with a good sense of humor. If I ever come back to Ashley in the future I would love to have Skyler assist me again. She's a gem which is hard to find in customer service these days.

Low quality furniture

I was offered a 5 year warranty, that they subcontract out; who graciously took 3 months to respond to me, then told me they would not come fix my recliner due to wear and tear and not reporting it within 5 days of it occurring. A competent and reliable furniture store would let their customers know these ridiculous rules when offering them a 5 yr extended warranty, lr rectify the situation. Please soend the extra money and take your business elsewhere to an honest furniture store.

Average things

Jodie was an amazing, patient and wonderful room consultant. Because of her, my experience at Ashely Furniture was completely satisfactory. Can't wait for my furniture to arrive!

Beautiful furniture but costly, I even went to the clearance department and $$, but like I said $$

I was looking for a sofa with a Chaise, and had a pretty good idea of what I wanted, but Lydia walked me through the store and we looked at fabrics and styles of many different products and she really helped me pick out what I ordered. I cannot say enough about the experience, very very good!

Decent

My partner and I had a great experience with Ashley HomeStore. We felt no pressure from the associates and got zero interest financing on a living room set we love. We had done plenty of research online and had an idea of what set we wanted. Skylar took us right to the set we were interested in and let us take our time browsing without escorting us or being overbearing. She checked in with us a couple of times and helped us decide between two pieces when we were unsure. When it came time to check out, she was efficient without seeming rushed and managed to get a manager over so we could get free delivery on two separate deliveries so our sofa could arrive within 4 days. We might be back within the next few weeks to get a bedroom set while we have 12 months of zero interest on our line of credit!

Awesome and fast

Went in ready to give them the furniture back because warranty was being ignored...management got involved and after 2 months of poor performance, my furniture was repaired the next business day.

Comfortable and helpful

Very polite and professional. Easy to find help, whereas everywhere else is short staffed and rude. Pricey, but there is always a good sale. Very good quality. Delivery guys are not ghetto 3rd party no-shows. They did a great job!

Kelly Lilly took great care of us, she was kind & considerate, helped with what we were looking for without the pressure of other furniture stores. We took our time to look around your store till we found just what we wanted. Thank you Kelly.

Super friendly and helpful salesman helped me find exactly what I was looking for without any pressure.

Had a great experience recently searching for a new couch. The associate Laren was very friendly and helpful during my visit. He provided great information while not being overbearing and letting me peruse the store at my pace. I found a great sofa after several months of research and was very pleased with the cost- and they price matched the deal I found online. Very happy with my experience and look forward to my new couch!

William was very helpful. Service was great.

Our floor consultant, Jodie, was extremely helpful. We went and saw her 3-4 months ago regarding a couch. Life got in the way and we had to put off purchasing until this past week. I found her card and asked for her, and she remembered us and what couch we were interested in. She then helped pick out a leather recliner to match the couch. Very helpful, kind and knowledgeable. Will definitely be going back and working with her in the future.

I stopped at the store 1st to check out prices and second time to try out beds. Both times, I was greeted by a friendly face named Shawna. She was very helpful, gave me space to look around and checked on me throughout the process, and gave me more information about the products. She made the buying process easy and fun with her great personality and knowledge. For all furniture needs, I know exactly who I'll be talking to in the future as she has a customer in me.

All that was expected and then some

When I walked in I wasn't greeted and there were 4 sales reps chilling in the floor furniture .. it looked Iike they were trying to come to a consensus on who would need to get up and attempt to service my inquiry. Sad.. but true story.. it's more to it but if you need more to persuade you to avoid this location then you should probably check it out yourself. Good luck!

Rocio was very helpful in finding us the sofa sleeper right for our budget and situation. She was patient and took time answering all of our questions. We are looking forward to the delivery of our new sofa!

A great shopping experience for me and my wife. We came in and were immediately approached by a sales representative that was very exuberant and stature. She asked us what we were looking for and promptly took us to the mattress area. She didn't try to oversell anything, just simply watched as we went upon our way. Ultimately we got a mattress, and she even waived the shipping fees! Great job bya great sales representative.

Great attention to my needs, very polite and made me feel well treated. Would do business again!

Great service

Bought a loveseat online. I had it delivered to Oshkosh Wisc. It was easy and had help from a sale's person from the Greenfield store which handled all the details. They made it a very pleasant transaction. Thanks

My daughters and I got the very best service available at Ashley HomeStore on Layton and S 27th Street in Milwaukee yesterday. Not only do I love my new LR tables but the price was right and the Ashley people were dynamite!!!

I worked with a sales person who was extremely helpful.

(Translated by Google) I like how the girl treated me. And the beautiful things that there are, see the store. All my furniture is Ashley's (Original) Me qusto como me atendió la chica .Y kas cosas bellas que hay ven la tienda.Todis mis muebles son de Ashley

I would like to commend Shawna Rutz for the help we received in selecting our furniture at the Greenfield location. We made multiple purchases. She was helpful assisting us with questions regarding our purchase.

Highly priced furniture that you could find cheaper at other places. They're a independent contractor therefore won't honor the real Ashley furniture deals, and sales.

Rachel at the Ashley Furniture store in Greenfield was absolutely incredible. We had been to a few other stores looking for a mattress and Rachel sealed the deal for us. She was so knowledgeable and professional. The amount of information she knew, especially technically speaking, about the products was truly incredible and impressive. She didn’t give us a typical cheesy sales pitch, she gave us the facts about the different mattress options, did a great job educating us and then let us make our own informed decision. She was so kind and patient and helped us to make a great decision and purchase a mattress we love. From the selection to the financing and purchase, she was awesome and the whole process was seamless. We also asked about a couple other furniture items we are looking to purchase down the road and she knew a ton about those products as well. If you are in the market for any type of furniture, go to the Ashley Furniture in Greenfield and ask for Rachel.

Love their furniture

We had an excellent experience at Ashley Furniture in Greenfield WI. We worked directly with the manager Dan and he took really good care of us. He answered questions and helped us to choose a mattress that both of us loved. Dan took the time to walk with us around the store to choose the perfect dining table and couch as well. The customer service is above average for sure at Ashley and we will not take our business to any other furniture store. This is the third time we have made a purchase from Ashley and there is a reason we are repeat customers! I highly recommend Ashley furniture to anyone looking they offer free financing as well making their already affordable prices even more affordable. I plan to go back for any other furniture needs for sure!!! Thank you to Dan and Ozzy they are amazing!

I went to the store in Greenfield. My salesperson was William Schmidt. He was wonderful! I went to browse but felt so comfortable I made a purchase.

I had a great person that took care of me when I was looking to buy bedroom set. It will be delivered Friday so excited to have it in my apartment have a great day Customer Service.Wow nice

Do not buy furniture protection plan it cover wardly any thing

The best furniture store and good prices

Rachel was absolutely wonderful to work with! She was kind, helpful, and make the process very easy! We will definitely be going back for future furniture needs and would highly recommend!!

Oh my gosh talk about great service. They let you walk around and browse and once you have seen it all they help you figure out what you can afford and color. Just awesome. Will be returning to shop again!

We went to Ashley for a new purple mattress due to my horrible back pain. Our salesman Manny was outstanding!! He was very nice and easy to talk to. I didn't feel pressured into buying anything. He gave us a wide variety of options on mattresses, bases and pillows and he answered every question that I had!! Best experience I've had with a sales person and he got me a great price on the things I needed!! When you go to Ashley furniture in greenfield definitely ask for Manny!!!

MANNY made my experience shopping for a sectional easy. He understood what I was asking for showed me some different choices and I fell in love with one and it fits in our appt. I have been to many furniture stores and never was I treated so well . Manny, your the best and keep up the great job you do. Thank you so Much, Theresa Bernier

Ashley Home Store is awesome!

Salesperson Shawna was wonderful to work with. She went above and beyond to get me the best prices. She was friendly and knowledgeable. She made the experience quick and easy! I would definitely recommend this store and working with Shawna!

My husband and I had the best experience at Ashleys on Layton Ave. Manny was so helpful in finding exactly what we wanted in our new home! He was incredibly patient with the constant changes in furniture choices and never made us feel unwelcome. Loved working with someone who was willing to go the extra mile for us!

We came back to purchase a bedroom set and were really excited to get the same sales associate who did a great job of recommending products and giving us the best deal possible.

Not necessarily the store’s fault but with that being said customer service is extremely frustrating. Purchased a sectional which was delivered damaged. The employee took pictures and assured me new fabric would be sent. Received a text message that new fabric will be arriving and to call customer service when it arrives to schedule a service visit. Fabric arrived and called customer service 3 times. Left 3 messages with no return call. Finally decided the store may be able to help me. Went to the store and had one customer service lady attempt to help me with a promise of a call back. No call back. In the meantime decided to wait on hold with customer service myself. They took my information but indicated they couldn’t schedule service due to the length of time required and would call back. It’s been another 6 days with no response. NEVER accept damaged furniture even if they indicate it will be fixed. The company is clearly not in the business of fixing their own mistakes.

I recently purchased a reclining sofa, table and rug from Ashley. I love my furniture. It is well made and sturdy. The rug is well made and beautiful. My salesman, Manny, was fantastic and knowledgeable throughout the whole process. He wasn’t pushy. He made my shopping experience at Ashley comfortable and enjoyable. I made multiple changes to my order and changed the delivery date a few times. During all this he was very polite and patient with me. Manny returns messages quickly. If he is not working or unavailable, he will send you a message letting you know when he will be back in the office. He is one of the best salesmen I have ever worked with. The delivery people were very polite and careful. I highly recommend Ashley and Manny. Thanks Ashley and Manny.

We had excellent service with Jodi. We were looking for a mattress and frame and she took time to show us several and very knowledgeable about each during our comfort tests. We found the perfect one with her all her information. Very happy with the experience.

I think they have a great product however I was jerked around trying to get a job they advertise jobs at one location and try to switch you somewhere else and I'm a professional sales trainer and ran a large sales crew but I guess they want robots

A very pleasant atmosphere. I was greeted immediately by an associate and directed to my area of interest. She checked on me to see if I had questions but never pressuring me. When I was ready, she showed me a lot of options and answered all my questions. I ended up making a purchase. Thank you Rachel for your professionalism and expertise in your craft. Would definitely shop there again.

Skylar was amazing! She was attentive, but let me wander and find what worked for me. She was friendly and knowledgeable. She even got me a great deal! Thanks Skylar!

My wife and I recently bought a bedroom furniture set and felt happy about the whole experience. The delivery was timely and accomplished well. A mirror was found to be broken in the initial delivery, but a replacement quickly found and installed just a few days later. All in all, I would recommend Ashley to anyone seeking good quality furniture.

Manny was exceptional! He was patient while we shopped to furnish several different rooms. Thanks for being knowledgeable and attentive to our requests. This could have been an overwhelming experience but he made it less stressful. Two thumbs up!! Update: 9/23/22 Ashley Furniture has to do a major overhaul of there delivery service! It was very disappointing to experience delay after delay. All the while being told that a “part” for the three piece table set was broke. We ordered three rooms of furniture only to end up canceling the table set after another 2 weeks being added for delivery date. I ordered the same table set from Amazon and received in 1 business day. After Ashley was taking over a month to resolve. Totally unacceptable. I’m still trying to determine what part was broke on the table set as it only had 18 bolts to put together. UNREAL!!!! We’ve heard nothing but horror stories since from friends. Wish we had known beforehand. Lesson learned.

Okay talk about a roller-coaster for buying a mattress... our sales guy Manny was AWESOME! Asked the right questions, left us to our own when needed, never pushed and even recommended a great restaurant. The delivery however... I was canceled on multiple times, missed work multiple days to be home for the delivery, moved my old bed out of my room multiple times. Well today they assured me they will be here today in the morning stop number one. Hours pass I dont hear anything. They do it again, cancel on me. Now I am FUMING! I call and get forwarded to the managers voice mail. An hour goes by and I get more mad. I text Manny what was going on and he told me how irritated he was about the situation and said give him some time to figure it out. I'm figuring I'll have to take more time off next week just to get canceled again. He called me back very shortly after and said he called a guy in on his day off and are on their way to menards to rent a truck to get it here today. I can not describe how grateful I am for Manny, I was minutes away from pulling the plug on the whole thing and getting a refund. Manny gets 5 big stars. Their delivery company gets 0 stars. Ashley gets the average of 3 stars. Manny is literally the only thing that saved the relationship.