Ashley Janesville, WI
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Great experience!! Very friendly, excellent customer service.
Excellent time there. Kelly was awesome
We liked our sales person but the happiness ended there. We ordered our furniture and had to wait a long time for delivery (roughly 4-6 weeks). Fine, it’s the holiday season. Then our sectional came and the love seat portion was broken and they offered to exchange it. During the 3 week wait for the new love seat we realized the sofa piece was ALSO broken, which was confirmed upon delivery of our new love seat. We were then advised that we would have to wait 5 WEEKS just to have someone come out and diagnose it before ordering parts or setting up the actual service appointment for it to be fixed. Spoke with a supervisor about just returning it for a refund they informed us that their return policy is 5 DAYS. What kind of return policy is that? They refused. Magically they were then able to diagnose over the phone. We called to schedule the service appointment for that and the guy rudely hung up after stating he would call me back. I waited 3 weeks and finally called back myself where I was told they’re still waiting on a date that it can be done. It has now been 2 months since initial delivery and the new love seat they delivered less than a month ago was also discovered to be broken. The quality of this furniture is junk and I could have gotten something at Aldi that would hold up better 💀. The Better business bureau is our next step since they are still refusing to take their junk back. We won’t be out a few thousand because Ashley can’t get it together.
We recently purchased an adjustable bed for my mother at the Janesville store. The salesman, Dustin, was superb in helping us find the best options with paying attention to the littlest details and comfort. Thank you, for going above and beyond, so greatly appreciated.
We purchased a bed and base recently. Zach our salesperson was wonderful to work with. He listened to what we were looking for and was knowledgeable on the options that were available. Zach was personable and friendly. I recommend this business and Zach's assistance. Happy with the sale offered for the new year. All items purchased were in stock.
Zachary was an excellent salesman friendly very knowledgeable with product information!!!! The whole shopping experience was GREAT!!!!! Everyone was welcoming and helpful!!!! We would recommend Ashley furniture in Janesville to anyone looking for furniture!!!! GREAT PROFESSIONAL SERVICE!!!!!
Maria was great to work with
David is the man! Also, he has amazing coworkers who I seen throughout the store being very friendly and polite. Management was also a pleasure to work with. Definitely will continue to come here for years to come. 100% recommended
Bought a mattress. The sales guy really knew about mattresses. I'm a stomach sleeper so he directed me to 3 mattresses that would work for me. The mattress delivery was a week late so they compensated me for the inconvenience. Love my new mattress!
Great selection, Great quality and prices. Zach went above and beyond to help me in making my choices.