Ashley Store | Madison, WI 53704

James B, awesome person to work with especially for our first purchase as a couple here new home and thank you so much!! For helping on our picky preferences 🙏🏻

Great customer service and knowledge

James was very kind and helpful, great service!

Came in to see if we wanted to redo a family room. James was fabulous. He helped us find exactly what my wife had in mind, answered questions with an awesome attitude and no pressure. We left with a whole new family room of custom ordered furniture and lots of smiles! A very good experience, thanks to James B.

Ashely has the best prices for furniture and we love working with Seth the guy don’t pressure sales he accommodates and allows the customer to decide. I recommend this as the number one place

Helpful service rep James, not pushy very kind and creative

James was great and well informed on his products. Very patient during the decision making process. **Update** I chose the pick up option. The coffee table was available for pickup 5 days after I ordered it with a holiday in the middle of that. James and the pickup staff were quick and awesome to guide me to the location in the back warehouse to pick it up. Putting it together myself is a hobby and was easy. One hole on the legs, was not there but you could see where it was supposed to be. They must stain their wood after hardware is put in because I punched a small screwdriver in the spot where it was supposed to be and I was able to continue assembly without any issue. Now it is time to upgrade the rest of the room :-)

Great customer service, definitely recommend Edgar, he was extremely informative and answered all our questions with great patience, loved our experience, will definitely come back for future purchases!

Thank you for your patience, James, and helping us find exactly what we were looking for! Excellent service.

James B was amazing. Extremely kind and helpful. Found the exact couch we wanted with his help! Thank you a ton!