Ashley Store
Open today: 10:00 AM - 08:00 PM
The Ashley Store in Madison, WI represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Ashley Store on Madison's west side is your one stop shop for everything 'home'. Featuring more than 100,000 square feet of furniture, home decor, mattresses, even appliances! Our commitment to fresh designs and quality has made Ashley Store the largest furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 1000 locations in worldwide. At the Madison West store off the Beltline, you'll find stylish, quality furniture, mattresses and appliances that fit your unique lifestyle. We've curated our collection from the best brands in the world. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley Store, we celebrate being home with you. Our Wisconsin employee owned and operated store in Madison is passionate about being the best and most affordable store for everything you need for your home. Visit our beautiful showroom in Madison today.
Ashley Store Madison, WI
What our customers say
We took r aging parents for recliners. Carmen was the best. Super patient and had a smile the whole time
Had a great experience this past week at the Ashley store located at Todd Drive. Cindy in the sales area in the back is extremely knowledgeable and easy to work with. She is not at all pushy and very honest. Walk past the rest and go to back of the store for the best :)
Mike was a pleasure to work with. Patient with all questions, helped me learn everything I needed to make best purchase.
A big shout out and thanks to Jenny for stepping up after the initial associate who welcomed me in an irritating tone and posture ran off to be on her phone. Jenny salvaged a poor customer service situation, helping me find the best chair, and even made sure I could order dais chair to be shipped to my new home. I'm sad to say that I did see the other associate who ran off and left me high and dry. On her phone, at a table, in the front of the establishment. I have spoken to David about this employee, who had assured me he will discuss this with them. Jenny, thank you so much for helping me with my chair and explaining the chair differences to me. If I could, I would tip you.
Dear Manager, I hope this email finds you well. I am writing to address a disappointing experience I had at your Ashley Furniture store on March 17, 2024. On Saturday, March 16, 2024, my partner and I visited your store and identified an office desk that I was interested in purchasing. Although we did not make the purchase at that time, I returned to the store alone the following day, March 17, 2024, at 11:30 am, intending to buy the desk. Upon my return, I encountered a tall, white male employee with reddish facial hair who offered assistance. I explained that my husband and I had considered buying the desk the previous day but had opted to wait. I informed the gentleman that I had decided to proceed with the purchase, as per the arrangement made with the manager on Saturday. I was under the impression, based on our conversation on Saturday, that I could purchase the desk at a reduced price of $180 due to minor damages. However, the employee I spoke to on Sunday insisted on selling it at the full price. I respectfully requested that he confirm with his manager about honoring the previously discussed price, but he returned with a negative response. I pointed out that the desk was listed on your website for $319, and it seemed unreasonable to sell a damaged clearance item for the same amount. Despite my attempts to address the discrepancy and request fair treatment as a customer because his tone and attitude changed once I mentioned the word husband, me being a male obviously made him aware I was gay, that's when the employee's demeanor noticeably changed. His attitude became dismissive and uncooperative. I was astounded by the lack of customer service exhibited by this employee. His unwillingness to engage in a constructive dialogue or acknowledge the previous agreement left me feeling undervalued as a customer. I believe that customers deserve respectful treatment and consistency in pricing policies. --- For anyone looking to purchase furniture from Ashley, I highly recommend you avoid this location due to the poor customer service and rude staff. I encounter a much pleasant experience at the Ashley location on the East Side of Madison.
When there is a need for furniture, there is a need to visit the west side Ashley homestore. Not only a huge selection but a great sales team willing to help with any questions you may have!
Amazing store with a lot of great help!!
Great selection, Great prices, and most importantly Great salespeople.
Sales were friendly when I came in shopping.
Stopped at the store just to look around and wanted to buy everything. Beautiful store and very friendly staff. Will be back soon!
No interest for 60 Months^° - In-Store Only
On in-store purchases made with your Ashley Advantage™ Synchrony credit card. 60 equal monthly payments required. Down payment, tax and delivery may be required on in-store purchases.
^°Qualifying purchase amount must be on one receipt. No interest will be charged, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Down payment may be required on in-store purchases. See sales associate for details. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 01/01/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.