Ashley Store | Madison, WI 53713

I walked in just to look at new furniture. I bought an entire bedroom set, went back a day later and bought end tables.

My wife and I had the best experience served by Mr. James Bregenzer. He was very helpful with putting any pressure on us to buy the items we were looking for. He is a true example of an excellent representative to his company. Thanks a million James.

Took a while. Very courteous. Good price

I have been looking for a dining set for a while now and finally found the perfect one for my room. I worked with Blake, who was very professional and helpful. He had ideas and was accommodating and personable, a great addition to your team.

We normally have a very good experience at this store. So I am rating this one just on our experience this past Sunday. I am not going to mention his name because I don’t like doing that but we went in to look at a bedroom set that we have been pricing and have every intention of buying. We were hoping that with the Labor Day sale we will get a better deal on it. This older gentleman that works there walked us back to the bedroom set to give us a price. The price ended up being a full thousand dollars more than when we had looked at it previously. So we told him we would think about it and were being very cordial with him. He proceeded to tell us that this Labor Day sale would be ending soon so this price would not last long. So we told him this price was higher than we’ve ever seen it. Slumberland is also able to order this set for us because we had asked about it there in the past. Then he said that this bedroom set is exclusive to Ashley furniture. And we said well actually we’ve seen it at slumberland . And he rudely said to us well there’s one right up the road from here. Just go get it there then, and turned around and walked away from us. We were absolutely offended by his lack of professionalism. We were not being rude to him in anyway. We went there with the intention of buying this bedroom set and fully intend to buy it, and if he would’ve worked with us we likely would’ve bought it that day. I’m not gonna say I won’t return to that store because I love that store and everyone else there is amazing. But I most definitely will never deal with this child again.

James made my couch buying experience as good as it could be. Got a great deal, and am looking forward to my new furniture!!

Austin was great and knowledgeable in helping to find a replacement fridge quickly along with matching stainless range/microwave. Chris was efficient and great on the install and the delivery crew was professional and careful. Appliances are heavy too - much appreciated!

Cameron was my salesperson and wow he was absolutely awesome friendly knowledgeable took care of all my furniture needs