Ashley Store Plover, WI
The Ashley Store in Plover, WI is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
Absolutely abysmal on ALL ends!! My grandma bought an extended warranty and now that we need it they denied the claim, stating that “regular wear are tear isn’t covered” when the bar on the table is literally broken and the chairs are falling apart, and even though we were instructed to send pictures of everything that needed repair, the “customer service representative”(I put this in quotes because he literally could not care less about our problem, his tone was one of just wishing we were off his phone, and he didn’t offer a single word of help) stated that it’s for a “single incident” and when asked if we could submit a new claim with only one thing, he told us we aren’t allowed to start a new claim with the same issues. ???? Make it make sense. Trash company, trash customer service, trash quality furniture. You’d be better off getting something from the Goodwill. Buyer beware.
I am very happy with our experience with Ashley Furniture of Plover from the shopping to the delivery. The sales rep, Mike, was great.. he wasn't pushy and he didn't hover over us as we went back and forth between two different couches for probably close to an hour! The couch was delivered 4 days later and the delivery guys were very nice and polite. Once they got the couch in it was realized one of the power boxes was missing to make the couch work. Instead of making us drive to plover to get the missing piece a manager drove his own vehicle here about an hour later to deliver the missing piece and hooked it up himself! Thank you Ashley Furniture of Plover for making this purchase as stress free as it could be.
Waited 8 weeks for a product on backorder, then took off work to meet the crew delivering the product per delivery instructions. They literally dropped it off and ran without signatures or ringing the doorbell. Have French doors that would've literally required five more feet of movement, that I now need to coordinate to get inside my house. Extremely poor service and poor customer experience.
We purchased a high end Kitchen Aid refrigerator 3 years ago. It has been nothing but a problem and Ashley does not stand by their products. We have had it serviced at least 6 times this year. The technician shows up, is unable to fix anything, orders the parts, shows back up with the wrong parts, comes back to fix it and it breaks down the next day. It is an absolute nightmare. They are a HUGE pain to deal with. No one will take responsibility for the problem and the same problems keep happening. They are totally deflecting the fact the refrigerator is a lemon. Don't expect them to go the extra mile for you. Also don't expect anyone at the store to help you either! They will tell you to call a number which will eventually get you to a person who could care less. I HIGHLY suggest you not buy ANY appliances from Ashley. We have had the same problems with our dryer. Go any where else!
Sherri was awesome and found me exactly what I needed!
My boyfriend and I went in looking for a new couch for our living room and Sherry was great help! She informed us on everything we wanted to know, can’t wait to go back!
My boyfriend and I came in to take a look around and get a feel for furnishing our new house, and Chris greeted us and was extremely helpful!!! Great customer service and great selections all across the board. 😊
We had Mike helping us out to choose the correct mattress. He wasn't pushy at all, gave us plenty of time on our own to check out the mattresses and checked in to make sure we didn't have any questions. We ended up purchasing a more expensive mattress than what we had expected, but by no pressure from Mike. I honestly was dreading it, but it was a great experience! Thank you Mike!
Jared was an excellent salesperson. I found what I liked on line. He took me to it.he was knowledgeable. Price was very good. He arranged delivery
I love the Furniture and Appliance Mart!