Ashley | Sheboygan, WI 53081

Great staff! Very friendly!

We ordered a Temperpedic mattress from Makenzie and she was TERRIFIC! She was professional, knowledgeable, and upbeat. To top it off, the delivery process was impeccable. The most informative delivery I've ever experienced.

If you're looking for a great quality product Ashley is the right store for you. Landyn was my product specialist and he did an outstanding job giving me pricing information and detailed product knowledge, he knows his stuff very well. If you're looking for a good sales/product information consultant he is the one I'd go to for future products. I am a very happy customer and will be back for more products as well as recommend any friends and family. Sincerely, a very satisfied customer.

Received a sofa and chassis, and the chassis was badly damaged. It has been an absolute nightmare trying to get this damaged piece taken care. First off, I was given the wrong information for the service center, then promised a phone call which I never received and had to call myself. Received a call from the manager of the service center finally after getting in contact with the service center where they agreed my furniture was badly damaged. The manager said they have to send a technician out to view it and they never saw the previous photos I sent in the first place. This call with the manager lead to another promised phone call and service date that never came, that was deemed an office error. Now they have bumped my original service date back further because of their own lack of responsibility. I will be spending my money at Plymouth furniture or WGNR who actually provide satisfactory customer service.

We bought a mattress and were very happy with the service we received. Josh, our salesperson, was so easy to work with and very knowledgeable about the products. We would recommend asking for him when you go to Ashley!

About a month ago I ordered a couch and loveseat and paid the extra 150$ for white glove delivery. Loveseat arrived broken and couldn’t be assembled. Had to wait a week for someone to come out and finish. Just ordered 9000$ worth of bedroom furniture, white glove delivery once again, and my daughter’s bed arrived without the footboard legs, so now she’s sleeping on an air mattress for god knows how long until someone can come out and finish it. Still haven’t received a time frame from the company.

Went to the new Sheboygan store. Just went in to look but ended up purchasing a furniture set. Had Ashley as my sales person. She was the sweetest, easiest person to work with. No pressure to buy anything. The other staff that I encountered all were very friendly also. Now to wait for my delivery which I was impressed with a custom fabric the company promises to be done in 21 days!!

This week, I had the pleasure to work with Parker, regarding my furniture needs. She was very knowledgeable and answered all my questions before I placed my order. I highly recommend working with Parker, the store manager, Zosia, or any of the Sheboygan, WI team. I can’t wait to get my furniture!