Ashley Store
Open today: 10:00 AM - 06:00 PM
The Ashley Store in Cheyenne, WY represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
The Ashley Store in Cheyenne, WY is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
I recently moved to the area and the sales representative, Sofia Fredlund, was a great help with picking new furnishings for my apartment.
Sofia did a great job! Thank you for the assistance!
Donald Reighard- Delivered furniture today and was very professional with handling product. Donald covered up the front door to protect it from being dinged. Donald did not hit walls or doors. He went out if his way with.the order being messed up from inside sales and came back to deliver a box spring. He is a keeper......!
Donald and Kenny delivered us our new bed, bed frame, and drawer. They arrived on schedule and also built it quickly! They were so thankful and even gave us option on how to set up our new furnitures. Thank you for your hard work!
Donald and kenny did a great job. Got our new bedframe and dresser setup in the hot summer heat in just an hour 👍.
For as hot as it was outside Donald and Kenny did outstanding job despite the heat! I appreciate how careful they were bringing the furniture down a flight of stairs. Highly recommend!!
Donald and Kenny crushed it. Thanks fellas!
Donald and Kenny did a fantastic job, showed up in the delivery window and were professional and efficient. Highly recommend!
Donald, kenny Donald and Kenny did a great job delivering our table. They were courteous to the furniture they were building, our home, and us!
Donald and Jalen were very professional and did a wonderful job! Very impressed with the service!
Great job looks great
Majia is the best! She helped us out of a tough situation and into a great one. Thank you Majia!
Donald and Jaylen were prompt, took care to move furniture in without scraping doors or walls. Both were friendly and efficient.
Donald and Jaylen were great. They moved our new chair downstairs, placed it exactly where we wanted it and we're very careful while taking it around some narrow down our stair well.
Jaylen and Haiden were extremely kind and respectful. They made sure I was 100% satisfied before leaving. 10 out of 10 service!
Loved that we were greeted right away. Maija was so helpful with helping my grandson and myself with the best advice on all the furniture we wanted. She listened to everything we had questions about and helped to see that we were happy with our final decisions.
The delivery of furniture from Ashley’s, Jaylen and Hayden went great. The were right on time, energetic and polite. The furniture was set up with ease. They did a fantastic job. I highly recommend the delivery service. Worth the money!
Jaylen and Hayden arrived within my the timeframe scheduled to deliver my kitchen table. These gentlemen were professional, kind, and efficient. Great service!
Jaylen and Hayden did a great job getting the sectional installed. They were very efficient and set up exactly how we wanted.
They were very fast, respectful, and efficient. Jaylen and Hayden did a great just moving in my furniture and putting it all together.
Great customer experience. The text updates were very helpful and our delivery was on time. Donald and Kenny did great setting up our furniture!
Jaylen and hayden Were quick dis what they needed to do in less than 25 mins
Donald and Kenny were friendly, quick, careful and efficient!
Jaylen and hayden were great! thanks again guys
Donald and Kenny were my delivery team on 30 July 24. Good communication, very considerate of what was already in the space while moving, and it was a bed and five piece sectional so they had some maneuvering to do. Great work. Very professional.
Quick, timely and professional delivery by Donald and Ken! Especially grateful since we live across from Curt Gowdy and there were no additional fees to deliver outside town.
Jaylen and Hayden delivered my replacement cushions and assisted in the packaging removal. Efficient, polite, timely!
Jaylen and Hayden did a great job with delivering our living room furniture. They were very careful and made sure everything was set up well.
Jaylen and Hayden were awesome! They delivered our couch on time and were very efficient with their time, even working around our dogs and the rose bushes. We appreciated them greatly!
Jaylen & Hayden were very professional and on-time for delivery. Thanks for the care taken in the delivery!
Jaylen and Hayden showed up early for our delivery (with advanced warning so it was not a problem). They were quick to get the couch in place and were extremely considerate and careful with all of our belongings. The couch fits and looks great so we’re super happy with our purchase. Shout out to Kevin for being awesome.
Anthony & Haiden were very professional, courteous and very quick with the installation and set up of our new bed and adjustable base. They do Ashley furniture a credit for outstanding employees. Highly recommended
Anthony and Haiden were very professional. Delivery and set up was great!
Jaylen and Anthony were professional and quick!
Anthony and Haiden did a fantastic and superb job. They were exceptional and very gentle with bringing in the furniture through a tight space with my door.
Kevin did a excellent job helping me throughout the whole buying process.
Jaylen and Anthony did an amazing job. They had my dining room table and couch put together in 20 minutes and were absolutely professional. Definitely pay for the delivery.
Jaylen and Anthony were exceptional! Efficient and careful with moving in the furniture
Quick delivery. Thank you Jaylen and Anthony!
Great service first thing in the morning from Anthony and Hayden! Very friendly and installed my new couch very well! Thank you to both of them!
Donald and Kenny were fabulous and our delivery went very smoothly!
Jaylen and Hayden were extremely professional and quick at the delivery, I would use this company again for sure!
Donald and Kenny did great! Fast, easy and quick. Couldn’t ask for more
Donald and Kenny, were awesome quick and no hassle we’re efficient and polite and hard-working. Seem to work well together paired.
Fast, courtesy, and efficient. Personable and friendly. Kenny and Donald placed the furniture where I requested and checked to ensure everything was as I wanted before they left. Leaving no mess just a beautiful bedroom. Thank you.
I recently had the pleasure of having Jaylen and Hayden assemble my four-piece couch, and I couldn't be more impressed with their service. Their attention to detail was exceptional from start to finish. They meticulously put together each section of the couch, ensuring everything was perfectly aligned. They even took the time to arrange the throw pillows thoughtfully, adding a nice finishing touch. Jaylen and Hayden were incredibly careful while moving the heavy furniture, always mindful of the walls and floors to avoid any damage. Their thorough cleanup afterward was much appreciated—they left no trace of packaging or debris behind. Overall, their professionalism and dedication to delivering top-notch service truly stood out. I highly recommend Jaylen and Hayden for their outstanding attention to detail and excellent work ethic.
Anthony and Haiden did a great job delivering and assembling all of our furniture
Jaylen and Thomas were prompt, courteous and very careful in delivering my new loveseat!
Jaylen and Thomas did a great job delivering our sofa. They were really nice and quick with the install. Thanks!
Working with Ashley was great. They were very helpful in choosing a new couch, and Jaylen and Thomas were professional and efficient when delivering the new couch. They handled it with care and provided great service!
Jaylen and Ken were amazing!!! They were super fast with the delivery and very kind. I am loving my couch. Thank you for taking great care.
Jaylen and Kenny are fast paced workers they were very respectful and gentle with our furniture great workers! Keep up the awesome work!
Jaylen and Kenny were very professional with the delivery of our furniture. They did a great job!!
This is my second time to purchase furniture from this store and my second salesperson. I was treated kindly and was assisted for all my needs. I worked with Kevin this time and he was pleasant to work with and fun. I have thee more pieces coming and I would come back to this store again.
Donald and Kenny were phenomenal. Arrived early and efficiently installed my bed! Thank you!
Jalen and Hayden were friendly and efficient. They took great care with delivering my items and would recommend their services to anyone. Thanks again fellas
Jaylen and Hayden did an excellent job setting things up! Really appreciate them helping us out.
Jaylen and Hayden were great!
The delivery personnel were quick, courteous, and efficient.
Hayden and Jaylen were great! Super fast and efficient delivery, would highly recommend!
Jaylen and Ken were fast and efficient!! I loved how professional they were and everything looks great! Thank you!!
Our living room sofas were delivered today and we are so happy!! Donald and Kenny delivered our furniture and they were both friendly, professional, and I highly recommend them! Thank you guys!!
Jaylen and Ken were very quick and professional when they delivered our couch!
Jaylen and Ken did a wonderful job with the delivery. They were quick and professional.
Jaylen and Ken were polite, fast, and eager to make sure our loveseat was delivered to our satisfaction. We couldn't have asked for better service from these guys and Ashley. Thanks again!
Jaylan and Ken did a wonderful job and were very quick and very efficient. Totally recommend them!
Rynna did a wonderful job of helping us find a couch we loved! She was available and knowledgeable for all of our questions and we never felt pressured.
Sofia was very nice and hekped us with our purchase. We have purchased from them in the past and have had a good experience each time.
We had an amazing experience all around at Ashley! Elizabeth was our sales person and gave us the best possible deal gave us the amazing recommendation to get white glove delivery. Jaylen and Hayden delivered our furniture and they were amazing. They had it set up done in 30 minutes and were very nice and very professional. This is our first time buying from Ashley, we won’t go anywhere else for furniture now.
Jaylen and Hayden were friendly and professional. They went out of there way to unload the delivery in a specified room
Very friendly and helpful.
I was looking for mattresses. I met Sofia and she was very helpful, never pushy and let me take my time in deciding what I wanted. I would recommend my family and friends to deal with her anytime.
Anthony and Hayden were great! They were quick to deliver and set up my mattress.
Maija was great and took time to help us find the couch we were looking for! Jaylen and Anthony were amazing with delivery! They made sure it was set up where I wanted and that I was happy with everything before they left.
Excellent delivery! Jalen and Hayden were professional, efficient and very mindful of the work they were doing
Anthony and Kenny didn't a great job
I came in pretty much knowing what I wanted. Rynna helped narrow down the options and we found what I was looking for. Came back in for a couch, a couple of days later and was out the door with what I wanted in less than 20 minutes. I got the delivery of my items a few weeks later and Jaylen and Kenny were very professional and got everything situated very fast.
Had a very good experience working with Rynna. She's very knowledgeable about the products and explains everything to you without feeling pressured to buy anything. I was looking for a new mattress and couch. Having visited multiple stores and dealing with sales people that were not very interested in actually helping. Was really nice to have Rynna explain the different types of mattresses and really help me find what I need rather than just sell me one. Very satisfied with my purchase and will definitely recommend her to my friends. Had everything delivered yesterday. Jaylen and Anthony were very professional and did a great job.
Jaylen & Hayden delivered our chaise and loveseat. Very professional. Did the job quickly and efficiently.
WOW! Amazing service. Communication throughout the order up to delivery was above and beyond. Delivery was smooth and up to date (literally minute by minute). Jaylen and Hayden delivered fast and perfectly. Highly recommend Ashley. We went direct with Ashley after that other "big box" company was selling from Ashley but had backorder. We will now use Ashley in the future after this wonderful experience. So much better than the competition! More personable, caring, and communicative experience than the rest.
Jaylen and Hayden provided quick and professional service. They made a job that would have taken me hours on my own take minutes. Very happy to have payed for delivery and setup.
Very Happy with what we bought! Thank you
I have had an incredible experience at Ashley. Maija has been amazing and helped me with everything I have asked. She has been so patient with me, even when my son was yelling because of the echo in the store. I highly recommend the Ashley store in Cheyenne and highly recommend Maija.
Jaylen and Hayden were super quick setting up the furniture. No issues, would recommend them again. Furniture also looks good and undamaged
Jaylen and Anthony from Ashley Furniture went out of their way to make sure our delivery went smoothly. Ashley can be proud to have them as employees. We are quite happy with the way everything went and the furniture was delivered without issues. We would definitely use the Ashley delivery team again.
Jaylen and Hayden were awesome and super helpful! I love the new storage bed
Jaylen and Hayden were absolutely amazing! They came in set up the furniture exactly where I wanted it & walked me through how to work everything & were so kind!! Thank you! 10/10 recommend!!
Maija was absolutely wonderful!
Furniture seems reasonably priced and good quality, staff is nice. We loved working with Maija.
Jaylen and Hayden were super nice & helpful delivering my packages! I love my new bed furniture thank you so much!!
Maija was extremely easy to work with. Great customer service. We were living in another state and she was prompt and easy to communicate with.
Donald and David did a great job, quick and professional.
Very attentive from beginning to end. Very easy and enjoyable transaction!
Couch delivery went great! Donald and Haiden were very professional and friendly. We love the new couch already!
Rynna was amazing! This is the first time I've been able to afford something decent and she not only was patient, but was super helpful when I couldn't decide and helped me stay within my budget! Definitely recommend asking for her if you go! Updating this review to add, Hayden and Anthony were amazing delivering my stuff this morning. Quick, fast, efficient, and even asked me where I would like everything. Huge props to Ashley Furniture here. I will be using yall again!
Dalton and Haiden were great delivery guys! They were on time. They set up my dining table fast and was mindful of the walls when bringing it into the house! Very polite and professional.
Donald and Haiden were great. They were very respectful and did a great job setting up our bedroom set.
Donald and Anthony of Cheyenne Ashley did a great job delivering my new Dining Table and chairs - they even took my old table to my basement for me. I love my new table!
Donald and Anthony were professional, courteous, and very efficient. 5 stars!
We walked in, said we were desperate! Maija helped us, went through her inventory, found us a reclining chair and couch that we could buy and take home same day. She was super helpful and we will be back to buy more from her.
Jaylen and Anthony arrived within promised window, kept me notified by tracker app. They were quiet (I had 2 sleeping grand babies), well-organized and professional. Completed required owner instructions and made sure unit was placed correctly. They were in and out in less than one hour. Great experience !!!
Donald and Jaylan did a great job ! They are very professional , friendly , and were very careful of the walls and surroundings when delivering my mattresses . Good job ! Thank you !
My wife and I had a wonderful experience with our Sales person Maija. She was very professional and knowledgeable which made it a real convevent experience.
Thank you guys for delivering and assembling the couch! Donald and Jaylen are the best have the best day
Great job completing our order. Looking forward to receiving it!
I’m coming to Aurora, CO this week and was having trouble figuring out my furniture situation. I called Ashley in Cheyenne and was transferred to Rynna. I can’t say enough good things about her! She helped me search for pieces to help make my place a home! Jaylen and Hayden also did an amazing job of delivering and setting up my furniture. They were so courteous and helpful.
My experience with Ashley in Cheyanne was beyond my expectations. I ordered my furniture on the Internet, sight unseen, from the Cheyenne store. I worked with several people there that were very professional and knowledgeable. My store contacts, Maddison and Bonito were very helpful. My furniture was delivered by Jayden and Anthony and they were very professional, quick and courteous. I highly recommend this store.
Great customer service. Thank you 😊
David and Donald were awesome. They were courteous, professional and timely and took the extra time to properly place our furniture where it needed to be.
Hugs thanks to Donald and Dave for getting our new mattress delivered and set up while it poured on them! Even in the cruddy weather they still were upbeat and got us all set up! Now to enjoy our new Purple mattress!
These guys did awesome! They were quick and efficient and very nice! Donald and David were the best. I will highly recommend Ashley's again!
David & Donald did a great job navigating narrow stairs in my 1939 house to set up my Ashley furniture for this super cozy room in the basement. Thanks guys!
Jaylen and Thomas dropped off our sofa from Ashley Furniture in a very timely manner. They were quick setting it up and very friendly. I also loved the communication updates on their arrival time throughout the day. Highly recommend them!
Jaylen and Thomas were very helpful with delivering my couch! Very friendly and polite! They were careful with delivering my couch as well. They were fast and efficient!
Sofia was a very friendly and knowledgeable sales person. She could answer all of our questions!
Sophia was a very professional and knowledgeable sales person. She walked us through every bit of thing we needed to know about every single couch we looked at with a lovely demeanor.
Sofia was friendly, responsive, and thorough. Good customer service is hard to find today and she exceeded our expectations during our shopping and purchasing experience.
Great experience- easy, efficient and professional!
I recently purchased a couch from the Ashley Furniture store in Cheyenne, and I cannot express enough how incredibly accommodating Maia, Dan, and the entire team were during my experience. I bought the couch shortly after my father passed away, making the process very stressful. The first couch didn't fit despite matching the online measurements, so I had to exchange it. They were extremely helpful throughout the exchange. Although the new couch fit, it didn't quite work for my space. Due to travel, I missed the 72-hour return window by a couple of days because I was traveling. Initially, I thought I was covered by Ashley's 30-day guarantee, only to find out that stores offer just 72 hours. When I reached out to explain my situation—my recent loss, travel, and the missed return window—Dan, the owner, showed an incredible amount of compassion. Despite their strict 72-hour return policy, he made an exception and allowed me to return the couch. This level of empathy and understanding is rarely seen in companies these days. So much so, it brought me to tears when speaking with him. Maia, Dan and her team went above and beyond to accommodate me, even though they didn't have to. Their willingness to help, especially in such a difficult time for me, speaks volumes about their customer service and commitment to their customers. If you're in Colorado and considering purchasing from Ashley Furniture, I highly recommend the Cheyenne store. Their exceptional service and willingness to go the extra mile made a world of difference for me. I just got my couch picked up and had to add that Haiden and Anthony were amazing and another example of the exceptional staff at Ashley - Cheyenne.🥰
Painless, professional installation, give these guys a shout!
Jaylan and Thomas delivered our furniture today and it looks great! We are so happy.
The moving team (Jaylen, Thomas, and Anthony) did a fantastic job delivering, moving, and assembling my furniture. They were professional, knowledgeable, and a pleasure to work with. One of my cabinets was more than a handful to get up stairs. They did an awesome job troubleshooting the issue and moving the furniture upstairs with zero damage to the house. Thanks guys.
Rynna was very helpful. She was pleasant to work with and we never felt pressured. The overall experience was excellent!
I was helped by Maija, and she was very helpful, kind, and professional. She made the order process easy. Would definitely purchase from here again, and ask for Maija!
Maija is superb. Her patience and knowledge sealed the deal as I worked through many considerations and options when buying a new mattress. Highly recommend Ashley furniture, ask for Maija!
The Cheyenne store has always been an absolute pleasure to work with. We have bought all of our furniture from them and they are always extremely helpful. Very professional and will keep you informed the entire time. Jaylen and Thomas came to deliver and put together our new bed frame and a dresser. They were on time and worked efficiently and were very helpful. I always enjoy working with them and will definitely continue to purchase from them.
Jaylen and thomas managed to get my massive new couch up my tiny staircase! Nice guys and quick to get it all done.
I love the bedroom suit. Jaylen and Thomas were the delivery drivers who went over and beyond to help with my new setup of the beautiful furniture. The room was upstairs and they were quick and conscientious of the delivery and care.
Very professional and friendly service. Highly recommend Maija
Great communication & a smooth, friendly delivery from Jayden & Thomas.
Great experience with Maija. She answered all my questions. We did buy a purple bed.
Anthony and Haiden were careful and even took the feet off to help the couch pieces fit down the stairs and then put them back on and set up the couch and cushions and pillows 👍🏽
John and Anthony did a great job, very courteous and professional, in and out in short order 🙂
Great service. Quick, friendly, easy!
Donald and Anthony were fantastic. Helped my wife with different designs
I was having an incredibly difficult time finding replacement parts for a couch that I bought five or six years ago. I was getting the runaround from the manufacturer then I got in touch with Brittany in Cheyenne. She knew exactly what to do and took care of everything! She was great to work with, I will be buying all of my furniture from the Ashley store in Cheyenne from now on.
Jaylen and Thomas were very quick, professional and friendly - they can set up a living room set in just a few minutes! 😁
Pleasant
Donald and Jalen arrived on time. They were very professional. They surveyed the area before they brought in our furniture and made sure that the furniture was placed where we wanted it. Donald was very persevering in making sure that the rocker recliner was intact and working before he left. They did a great job!
Very friendly, great experience, will be back in the future to buy more furniture!
These guys were helpful, courteous, and did a great job delivering and setting up our new furniture! We were really pleased!
Jaylen and Thomas were great and professional at delivering my Sofa 😊
I went to Ashley furniture today and was assisted by Rynna. She was so amazing, friendly and super easy to work with! At no point did I feel “pitched” or sales pressured. She asked me what I wanted, my budget & never wavered or tried to up sell me. It was so refreshing! Needless to say, I’m the proud new owner of a beautiful sectional that I’ve always wanted! Thank you Rynna & Ashley Furniture!! Follow up: I had my sectional delivered on Saturday and it’s beautiful! Donald and Anthony were there to help with the delivery & set up. They were very caring of my doorways, other furniture, and very courteous. They made the experience seamless & pleasant. Thank you guys!!! Overall experience with Ashley furniture was awesome!!!
Maija had such positive energy and made shopping enjoyable. She was also well spoken, sweet, and gave her advice when I needed it. We need more people like her!
Got help right away everybody was very professional and willing to answer any questions. Delivery was 10/10 will to work with what I wanted and was super fast!
Very nice shopping experience. Excellent staff.
While we waited 4 weeks for delivery of our new sofa recliner, we actually feel it was worth the wait. Unfortunately it sustained a small tear upon delivery but Ashley rectified the situation on the spot with a discount and all is well. Service and communication from begin to end was superb. Special kudos to Kevin (sales) and Jaylen (delivery) for outstanding professionalism. We feel comfortable shopping Ashley's Cheyenne store again.
Very friendly and professional
Donald and Jaylen did a great job. They were careful when unloading our new furniture, friendly, and efficient with the setup. Thank you guys for your professionalism.
Sofia was super friendly and helpful 🙂
Donald and Jaylen did a great job delivering and setting up our new couch. They were kind and efficient!
Donald and Jaylen were very professional, clean, and respectful! Appreciate their hard work and making sure everything was set up correctly. Great job guys!
Facebook indicated 40% off everything. Reality was 40 % off bargain room. Bait and switch. Owner got back to me. Guess there is a distinction between the outlet part of the store and the actual store. One certainly could say the outlet is the store. Still shady
Great experience! Elizabeth helped me find the perfect dining room table and chairs, even got the order fixed when I realized I ordered the wrong chairs. She went above and beyond!
I had what I would call the BEST customer service I have ever experienced in my entire life at the Ashley Store in Cheyenne. Rynna was truly amazing. I have always loved the Ashley furniture products, but Rynna clearly went above and beyond with customer service. I had to drive a ways to go to the store but she made sure they had the actual furniture on their showroom floor for me to come see and sit in. She sent me photos every time I asked a question and couldn’t be at the store. She was GREAT!! I love love the sofas, coffee table and love seat that I bought. And I cannot say enough about how wonderful it was to work with Rynna. She renewed my faith that there really are good kind and helpful people out there in this crazy world. Thank you Rynna, and Ashley furniture. My living room makeover is perfect and I couldn’t be happier about my experience with Ashley Furniture!!! 🥰
We had Sofia to help with our purchase and she was amazing! Plus the store is always so clean and nice. We love it there!
We have used Ashley furniture in our short-term rental and found it to be the most durable furniture for the money. When we went to buy new furniture for our home, we wanted the same quality and durability. Rynna was our sales woman and she was knowledgeable, communicative, and easy to work with. Even though there the closest store was 40 miles away, the drive was worth it. I would recommend this store and brand to anyone.
Wonderful experience. Elizabeth was patient, knowledgeable and very kind!
Donald and Anthony did a wonderful job! Thank you for bringing in our bed and setting it up! Cleaned up, efficient and very kind and professional!
Maija was a joy to work with. She spent the afternoon helping with furniture selection for 3 rooms and making sure that things flowed well together.
Rynna was awesome called and got me a quote and was very friendly and had great communication .
We’re very satisfied with Ashley Home Store for ordering our kitchen table and chairs. Our sales rep (Rynna) was knowledgeable and professional and went the extra mile to make sure we were going to get what we ordered.
Sofia was great! Attentive, listened to exactly what we wanted and helped us find worked for our family. Would definitely work with her again in the future.
My experience was exceptional: Maija at the Cheyenne WY store went above and beyond to assist me in a “spur of the moment” move to Denver and the immediate need for furnishings in a new apartment to begin a job within 10 days of our initial conversation….. that conversation began via virtual chat, then by referred live text to the closest store (which is in Cheyenne). The most important purchases , in order to have a livable home , were prioritized for delivery by Maija , along with a timeline for supplying the additional/adjunct pieces
Jaylen and Thomas were awesome. They were quick with delivery and placed everything exactly where I wanted it. 10/10 would recommend
Rynna was great to work with, very personable and had great follow up. She found us exactly what we were looking for and the transaction was a breeze. Highly recommended! Edit: After the initial transaction, everything went downhill. We were told 3-5 weeks for delivery, it ended up taking over 8 then the large sofa was damaged by delivery drivers, had to wait another 2 weeks then the sofa we just received has obvious manufacturer defects. They said they would send a repair person out. I don’t want my brand new $1500 sofa to be “repaired”. It should have never passed quality control which Ashley’s obviously doesn’t have. Not happy at all and it’s impossible to speak to anyone in charge .
Donald & Anthony were professional, quick and tidy- these two are great ambassadors for Ashley Furniture!
Donald and Anthony did awesome very professional and fast. Highly recommend
We found the sofa we were looking for and the customer service was excellent from the salesman, Kevin, to the delivery. We would definitely shop there again even though it is a bit of a drive.
Jayden and Thomas were both professional, quick but efficient and no complaints.. they did an excellent delivery
Delivery was on time like they said. They brought furniture in and set it up within a few minutes. Very polite and friendly!! Definitely recommended!!!
Jaylen and Thomas did an amazing job! They helped put my furniture together AND did it in a timely manner! 10/10 I would recommend them!
Donald and Jaylen were very polite, and helpful
Donald and Jaylen went above and beyond for us! Thank you SO much!!!
Donald and Jaylen did an excellent job of delivering our new sofas. They were friendly and worked diligently!
Donald and Jaylen were polite and efficient with my delivery. Also, they were careful as they carried my item in.
Jaylen and Thomas Got my couch down the stairs and into my apartment SO fast! Clean up was great and the team may have been here approx 20 minutes MAX! Talk about speedy delivery! Thank you so much! Everything is perfect, thanks to you boys!
The two men that delivered our sectional and ottoman, Donald and Anthony are amazing! They had it all set up in no time and were professional and friendly. Excellent customer service! Thank you!
Professional, on time, fast, and accurate. Donald and Jaylen were incredibly professional and courteous. Best delivery team I have ever worked with.
Jaylen and Thomas did a great job delivering and building the furniture I ordered. They made quick work of the task and were very courteous. Overall I am a very satisfied customer.
Jalen and Thomas were very thorough and efficient! The delivery went smoothly.
From ordering to delivery everything went smoothly. All the people involved were friendly and professional. Answered any and all questions.
Great service! Jaylen and Thomas were efficient, helpful and friendly. They delivered our table with care and consideration. Thank you!
Thank you Rynna for going above and beyond to make our experience at Ashley Furniture an incredible one. You are truly a great asset to the company. You were extremely helpful and not one time made us feel pressured or uneasy. We checked other stores and thanks to the amazing customer care and attention we received from you, made it very easy to choose your store to make our purchase. We are also pleased with the selection and quality of our choices. We would definitely recommend Ashley Furniture to anyone due to, not just wonderful, quality furniture selections, but also to the amazing interaction we had with you Rynna. Thank you for making it so easy to choose Ashley to furnish our new place.
Sofia was extremely helpful and fun to work with for our much needed new mattress purchase. We never felt pressured to buy or rushed in making our decision. We will definitely return to Ashley’s for any needed furniture in the future. Thank you for everything Sofia!
Jaylen and Thomas did an amazing job delivering and putting together our Powerbase for our bed. They were both very kind and informative.
I absolutely LOVE Ashley’s furniture! We’ve bought online before but this was the first time going to the store and looking at what we needed. Maija was OUTSTANDING! Her customer service was excellent! I had my toddler with me who was a little wild, she played with him and made me feel at ease! She was kind and beyond helpful. I highly recommend anyone needing furniture to go see Maija! I’m telling you best experience I have ever had anywhere! So easy! She was fast and efficient. I truly appreciate all the help and kindness I received today!
They were great. Quiet and worked quickly and efficiently. Thank you Donald and Jaylan.
Big thanks to Donald and Jaylen! Had a bed delivered and put together today. They arrived on time and had it constructed quickly. Feels very sturdy! Will definitely order from here again :)
Perfect from purchase to delivery. Very good experience. Everyone friendly and courteous always kept us updated right to delivery time. Kevin our salesperson went above and beyond. The office was always keeping in touch which we so greatly appreciated. Jaylen and the other gentlemen were so polite and set up quickly. Super happy!!!
We bought a bed there n can’t wait til it arrives
Jaylen and Thomas were professional and polite!
David and Donald were exceptional! The best delivery team hands down! They were timely and quick. They had my couch put together in minutes and were beyond careful. thank you guys!!
Great furniture and great service!
Donald and David were quick and did a great job assembling our bed. They communicated well and cleaned up after themselves. Thanks for the great delivery service!
Maija was an excellent salesperson. Her knowledge of the products in the store was very impressive. She was patient, but was always able to direct us in the right direction for our needs. She also followed up with us after our visits to see if we needed anything more, or if we had any questions or concerns. If you go to Ashley, I highly recommend asking for Maija to help you. Happy shopping! 😊
Donald and Jaylen were fast, friendly and very professional! We are super happy with the bed we ordered and the service received. Thank you so much!! Great experience!
Came right on time, delivered and set up perfectly!
Rynna @Ashley fine furniture made it easy to help with my order. Efficient & friendly
Donald and Jaylen were awesome! They were super friendly, drove a few hours with a large furniture order and arrived at the earliest expected time which was amazing because I had to work in the evening. They set everything up very fast and efficiently and were very polite and helpful! Thank you again guys you made my redecorating project way less stressful!
Excellent service! Thank you Donald and Jaylen!
Ashley furniture store is a great place to shop for furniture. We drove from Denver to the Cheyenne store and we were not disappointed. Great selection! Maija gave us excellent customer service and she was helping us with our selection and finding bargains. We recommend Ashley.
Donald and Jaylen Did an amazing job putting together my furniture they weee ver respectful and friendly
The staff was easy to work with and the store had a special going on for the furniture we were seeking. Overall an easy experience!
Delivery was on time and completed with care. Jaylen and Donald were friendly and professional; they provided great customer service. Thank you!
Donald and Jaylen were wonderful. Professional and handled everything with care!!! Amazing guys!!!!
Donald and Jaylen were highly professional in the delivery, takedown of damaged table and set up of the replacement table. Asset to Ashley furniture, thank you so much, Deb Smith - Ashley furniture customer
Donald and Jaylen were excellent!
Donald and Jalen were awesome. Kept us updated on delivery, were on time, professional and put the couch together quickly. Both super nice guys! Thank you!
Donald and Jaylen were very fast and efficient when they delivered my order.
Sofia was wonderful and extremely helpful!
I live up on the third floor of my apartment and Donald and Austin did so great in carrying the furniture up carefully and in a timely manner. It was a pleasure and they didn’t complain once!
Donald and Austin provided great delivery service!
Donald and Austin were great!
Sophia was amazing and was so helpful. I will most definitely be coming back. Thank you for making my furniture buying easy and stress free!
Jaylen and Thomas were quick and professional when putting in our new sectional.
Jaylen and Thomas were AMAZING!! Very kind and generous young men! They moved the furniture in without issue, and talked basketball with my husband! Great hires on Ashley’s part!
Donald and Jaylen were punctual and quick assembling my bed frame!
Donald and Jaylen were quick, professional and careful as they moved the furniture from truck to my garage
Donald and Jaylen provided a quick and professional delivery. Great service!
Donald and Jalen were great and fast delievers
Donald and Anthony were great 👍
I had an amazing experience, I started working with rynna mcbroon who was very amazing in doing what she could to get me the right fit for me texting me daily and helping me thru the process of picking what i needed, Kevin Newell sealed the deal at the end going through all the paper work I needed and making sure I understood what was happening, thank u both so much.. over all I am very pleased with ashley store this is my 3rd time buying with them and every time it has been a pleasure..
Today two wonderful men by the names of Donald and Jaylen delivered my furniture. They were so kind and respectful, thank you.
Donald and Jaylen delivered our sectional, was absolutely perfect. Couldn't ask for better service.
Was amazing helped me figure out a lot of thing including the bed and pillow feeling I like and made me comfortable. Amazing service
From start to finish, Ashely’s was great! Marissa showed us several different options for furniture and answered an abundance of questions with lots of knowledge and info provided. Once we finally decided on a sofa, Rena assisted us with ordering and getting delivery set up and was so, so helpful with all of our additional questions. Once the sofa arrived and was delivered to my house, Donald and Austin were very professional and made sure to handle our furniture with care. The communication from Ashley’s was great, as each week I received texting updates regarding our order and delivery, which I appreciated! Thank you!!! We love our new sofa!!!
Donald and Jaylen were awesome! They got everything in quick and effectively
The process was so smooth and Donald & Jaylen were great and very professional!
Amazing experience. Quick and easy. Made sure were happy and satisfied with my purchase
Kevin was very helpful and knowledgeable. He made picking multiple pieces of furniture (with 2 kids) easy as it can be. Thanks!
Jaylen and Thomas delivered for us today, they were very quick and professional. Even with their busy schedule they waited on us to get home from school pick up. We are extremely happy to now have our furniture! Thank you to Kevin as well for helping us pick the perfect set!
Our chairs from Ashley Furniture are beautiful and well made. We are especially thankful for our delivery crew, Donald and Jaylen. They were very professional and so careful bringing the furniture into the house. I couldn’t be there for part of the delivery and both men just kept working to get the job done. Thank you Donald and Jaylen and Thank you Ashley for making the whole process so easy.
Experience at Ashley was super helpful and easy picking out a dining table! Delivery was easy and Jaylen and Thomas were on time and put the table together in minutes!
Due to a special circumstance that led to us having a decent store credit at Ashley, we went in and worked with Maija. She was so helpful and kind throughout the entire 2 hour experience. Our credit would have been wasted had we not used the entire thing, so she worked her hardest at redesigning our living room while using as much of the credit as possible! I truly cannot wait for our furniture to get here because I know it’s going to look amazing, all thanks to Maija! 10/10 recommend working with her!!
Ashley took awhile to actually get my chair and have it delivered, but I really like the chair! Jaylen and Thomas were very efficient and friendly as they carried it in.
Donald and Jaylen did an excellent job delivering our furniture on time and in excellent condition
Jaylen and Donald did a great job delivering and setting up our new love seat. They were quick, cleaned up and tested. And right on time. Thank you!
Donald and Jaylen were professional and the delivery was quick. I appreciate the extra effort to maneuver my non delivery friendly stairs.
Donald and Jaylen were super friendly and efficient!
I recently purchased some furniture from the store and I couldn't be happier with my experience. The manager, Cody, was incredibly helpful and knowledgeable about the products they had in store. He took the time to listen to my needs and helped me find the perfect pieces for my home. The delivery drivers, Donald and Jaylen, were also exceptional. Not only did they deliver the furniture in a timely manner, but they also helped set everything up and made sure I was happy with the placement of each piece and that the motor worked for the recliners. Their attention to detail and professionalism were greatly appreciated. Overall, I had a fantastic experience shopping at this furniture store. The outstanding manager, The friendly sales people and delivery drivers truly went above and beyond to make sure I was satisfied with my purchase. I would highly recommend this store to anyone in need of quality furniture and excellent customer service.
Maija was great! She was helpful, friendly, knowledgeable, and very patient. Can't wait to get our purchases delivered!
So first, I met Majia after speaking with her through phone. There was a bed frame we were looking into for my six year old daughter. After asking countless questions to her, we decided to go into the store to do the order and look at some other options before purchasing. Majia was sooooo friendly both on the phone and in store and we truly enjoyed working with her and so did my girls. She showed us a couple of options for my daughter but at the end we decided to go with our original option. She in no way pressured us as parents to go with anything different and she was such a joy to conversate with and made us feel relatable with her as we talked about our families. After finishing with the order for my daughters bed frame she showed us some options for us to look at for our own primary bedroom as we are looking for new furniture once we figure out the set up for our room. Again there was no pressure to buy today and she showed us her and her husbands favorites as well as wrote down the frame we found interest in as we plan on coming back. This was truly such a great, relaxing experience and we loved having Majia! Highly recommend asking for her!
Donald and Austin arrived in time as promised,fast, friendly and efficient.
Donald and Austin did a fantastic job. Quick, efficient and professional.
Donald and Austin were professional and very helpful in the delivery and setup of our furniture!
The delivery was a pleasant experience. Donald and Austin were nice. The store is nice.
Great shopping experience. Maija was helpful in showing me a great selection of couches and respected my time and budget!
Donald and Jaylen delivered my furniture today in the snow thanks guys. They asked me where I wanted the furniture and were very cautious while moving. Also all the updates about expected arrival time were great.
I want to start off by thanking Madison, I hope that is her name. Please contact me if that is not, and I will edit and give her the recognition she so deserves. I contacted Madison, about replacing my current theater seating sofa. I presented several types I liked and she returned with the three that Ashley had ready to go. She even arranged to have the previous sofa removed. I told Madison it was a tie between two sofas and I couldn't decide. I told Madison to pick one, I trusted her, and not tell me which one she chose. Well when the guys unloaded it and assembled, she chose well. It was beautiful, the pictures don't do it justice, comfortable, supportive, the fabric is unreal, just like leather but, it's like kinda stretchy. So Maddison set all this up with removal of the old sofa, and picking a sofa for me, that I totally love (it was like my birthday). The two guys that brought it, Donald and Jaylen, they arrived at my house right as I got the fifteen minutes text. Donald asked me to show him where I wanted the sofa. Donald and Jalen took out the old and into the new. They were polite and friendly and busted it out in twenty minutes, that's with showing me how it works. Great experience all around. From Madison to Donald and Jaylen. That's why I buy local, good people, good service, good product. Edit: I am all about keeping my word. I stated if I got Madison's name incorrect I would come back and give credit where credit is due. The fantastic sales professional that made this happen like clockwork is, in fact, RYNNA! She is absolutely "Johnny on The Spot" with getting your furniture dreams to reality. Give Ashley Store some love.
Purchasing furniture from Ashley has been a great experience from start to finish. I was told up front how long it would take to get bedroom set in, and received weekly updates on delivery time. The furniture is great quality and reasonably priced. The delivery guys were friendly and professional. I am a repeat buyer.
Jaylen and Thomas were great they were quick and efficient with my new dining room table and chairs! Thank you!
Donald and Jaylen were both very professional and very meticulous in inspecting the furniture for defects. They were on time and efficient and knowledgeable about the pieces they were delivering.
Donald and Jaylen were on time, took great care of nagivating the mattress through my house and also took care of the mattress as they took the plastic cover off. I'm excited to make my bed and take a nap on my new mattress.
Men were very nice and pleasant.
The ETA for delivery was on time, extremely efficient, and both of the representatives were cordial.
Donald and Jaylen did a great job!
Maija knew her business and hooked it up
Donald came back after he delivered the chair and fixed it. Great customer service.
Donald and Austin did a fantastic job installing the furniture. They got it done in a good timely manner and put all the pieces where we wanted them
Jessica assisted us when looking for our mattress and frame in store. She was super helpful and we could tell she had our best interest in mind when helping us choose. Our delivers Jaylen and Thomas were timely, professional, and moved super quickly getting our bed and nightstands installed. I would definitely recommend the team we had!
The men was very nice
Donald and Austin did great
Donald and Austin delivered the mattresses we ordered fast and they were curtious and polite.
Donald & Jaylen did a great job! They arrived promptly and the tv stand was already assembled and ready to be placed.
I went in today, looking for some furniture, and Maija greeted me “hello, friend!” She asked what I was looking for and lead me towards several pieces of furniture that met my description. We got some exercise walking through the showroom and warehouse but I felt as though she cared about my experience as a customer. As in usual human fashion, I was drawn back to the first set that caught my eye. Her knowledge, professionalism and dedication was exemplary. We found exactly what fit my living room space, perfectly. Thank you, Maija, for the personalized experience as a customer, laughs and expertise.
Jaylen and Thomas are the best! They must be master Tetris players!!! We ordered a sofa that was clearly too large our basement, with all of its twists and turns (it is an old house). They still made that mess happen and were super professional about it. Amazing!
Jaylen and Thomas were both very quick and careful delivering and setting up my couch. Very respectful young gentlemen! Thanks!
Jaylen and Thomas were awesome, they got here in a timely manner and worked quickly to get a big bulky couch through a difficult space. They were also very kind, 5 stars.
Jaylen and Thomas were fast and professional. Would recommend anything being delivered by them. Love the couch and loveseat.
Maija was absolutely amazing and helped me find two pieces that are perfect for the space I needed filled! Thank you for your guidance.
Donald and Jaylen did a good job
Super nice delivery dudes!
Donald and Jaylen made easy work of it. Looks great.
Ahead of schedule. Quick and efficient. Great job Donald and Jaylen.
Donald and Jaylen were great with my couch delivery. I think they had it inside and all set up within 10 minutes. Great delivery experience!
Donald and Jaylen were polite and professional. Kept us informed about their arrival
Donald and Jaylen are awesome and helped out to get the furniture in the right spot.
Donald and Jaylen were excellent delivering my sofa — efficient and kind!
Donald and Jaylen were amazing made the process of delivering my dresser super easy. Definitely a great team.
Donald and Jaylen were super friendly and helpful! They finished the work quickly and ensured the space was kept clean throughout. Thank you!
Another amazing Ashley experience! I ordered my bedroom set from Maija a few weeks ago and today Donald and Austin delivered it to me. They were extremely friendly upon arrival and they worked efficiently and got my set put away in my house very quick! Very happy with my delivery experience😊
We are very pleased with our delivery. Two very nice/respectful young men names Donald and Thomas delivered our new furniture and took a lot of care bringing it into our home. Thank you and we appreciate the professionalism and recommend Ashley furniture
Elizabeth was very helpful and allowed me to try out all the sectionals as long as I wanted. She checked in with me periodically, offered water and let me take my time deciding. I will definitely refer people to Ashley’s furniture and will return for future purchases. Everyone who I came in contact with today, March 2 was friendly and helpful. Great job 😊 thank you
I am very pleased with the customer service team and Miya for their attention to detail. We will have some of my daughters midshipmen visit us soon.Miya has gone out of her way to make sure that all our furniture needs have been delivered and placed,well before the deadline. As a retired officer of the U.S Airforce I recommend this store. Job well done!
Donald and Austin did an exceptional job and were very quick
Donald and Austin Did an awesome job with our delivery. They were friendly and efficient!
Kevin was great to work with. He is very patient and thorough ensuring you get exactly what you’re looking for.
Donald and Austin were professional, timely, and efficient. Would highly recommend.
Donald and Thomas showed up as advertised! I received updates through out the day on their arrival time which was awesome, I didn’t have to sit around the house with a 2 or 3 hour window waiting. They arrived within 5 minutes of the scheduled time, were courteous and very professional. Most importantly they delivered our sectional with their “white glove” service, placed it where we needed it and made sure it was set up exactly how we needed it. Couldn’t be more happy with Donald and Thomas!
Donald and Austin were quick, friendly and did a great job withe the delivery
Website needs to be better managed, site shows furniture in store, that is not
Donald and Thomas made our delivery very fast and they took extra care to make sure everything was set up correctly. They were also very professional and kind.
Furniture is great and very pleased with it but I wish I had just purchased through the website. Communication was lacking throughout and the lack of delivery options was never explained and incredibly disappointing. Will not be returning
Jaylen and Thomas delivered our couches in perfect condition and in a very timely manner. Very great service!
The delivery was on time and the young men were very productive on their job. Thanks for the nice job young men
Donald and Jaylen did a fantastic job delivering and setting up my couch 😁
Donald and Jaylen did an amazing job they were very professional and able to carry a couch up 3 flights of stairs.
Jalen and I think Doug?, who delivered our sectional were absolutely wonderful. They were polite and got the furniture in set up and were on their way. They made sure that we were satisfied with the couch and their task. Thank you
The entire experience of the delivery of our new couch by Jaylen and Thomas was excellent. I was notified of their progress every step of their delivery route which is helpful in planning when to be home. Once they arrived, they promptly and perfectly assembled and set up the couch in its spot and were very kind and courteous. I would definitely choose their delivery service again.
These guys were very polite and professional. Got here early and I am very happy with my service
Donald and Austin were very friendly and they did an awesome job getting our couch into our house. Love Ashley furniture because I know that it's quality furniture and that it will last years to come.
Donald and Austin were terrific . Very punctual, friendly, courteous , and situationally aware of their surrounds . Highly recommend!
I appreciated that Donald and Austin were there early and got the couch in so quickly. I was prepared for it to take up more of my day but they were in and out for only about 10 minutes!
Marissa greeted us at the door and was very personable. She was able to give us 4 choices of sofas and answered all our questions concerning each one. She worked hard at getting us a good deal. We walked out being satisfied with our purchase and the help we had in making that decision.
As my husband is turning 30 this year, we decided it was time for our “grown up” couch. All of our past couches have been free or stupid cheap, aka AWFUL. All the staff here were great, but we mostly dealt with Kevin. He was HOOT! We had a great time with him and really enjoyed how informative and personable he was. He made our couch buying experience fun and we look forward to seeing him again when we pick it up! Thanks for being awesome, Kevin!
Donald and Jaylen made the delivery process quick and easy!
Maija was super friendly and helpful as we shopped for our couch. Donald and Jaylen were our delivery drivers, they did fantastic in bringing the couch in and setting it up quickly. Top tier service, thank you!
Donald and Jaylen were professional, efficient, and punctual. Great experience.
Great service. Donald and Jaylen were quick , courteous and professional.
Donald and Jaylen arrived on time and was respectful.
Donald and Jaylen were professional, friendly and fast!
My husband and I have had trouble sleeping for months and couldn't figure out why until Maija explained everything that contributes to a great night sleep. We tried many different mattresses and pillows and had Maija there to listen to us and help us find something that encompasses both our needs. We felt heard and respected while shopping at Ashley's, I highly recommend them and Maija for all your home needs.
Jaylen and Anthony we’re extremely professional. They went above and beyond to make sure my sectional couch would fit in my home. I recommend them both.
I recently purchased living room furniture and Elizabeth at Ashley Furniture was so friendly and extremely helpful. She was so patient with my constant focus on sizes, fabrics and indecisive moments of styles. They really have a good selection and are so helpful with online items as well. Can't wait for delivery of my new furniture.
Elizabeth, was wondering in helping us find the right furniture for our home.
Marissa was awesome! So friendly and helped us get what we were wanting!
Jaylen and Thomas delivered our recliner. It was an easy and seamless experience, highly recommend!
Very friendly, non aggressive, good selection
Very quick and friendly. Donald and Jayan delivered and made the whole process a breeze.
Marissa was an excellent in assisting us purchase our new kitchen table. I would definitely shop with Ashley Furniture again.
Kevin was very professional and courteous. He worked extra hard to get me a killer deal. Most places don’t discount at all but Kevin went to bat for me and got me almost $1000 bucks off!!! Great overall experience!!!
Donald and Jaylenn were great!
Donald and Austin were both prompt and professional. Thanks!
Ordered a chair from Ashley. It was delivered in the time frame the gave. Donald and Austin arrived during our delivery window and had it in within a few minutes and were on their way. Was a flawless transaction. Thank you.
Marissa was very friendly and helpful in choosing a mattress. She went out of her way to make the purchasing process easier. Thank you!
I really appreciate u and Elizabeth and taking the time to assist me and answering my questions thank u both so much and for that I will be back to Ashley furniture for more Definitely 5 star
First off, Kevin N. at the Cheyenne store did a fantastic job helping my wife and I choose the right furniture for us. He also helped us get our delivery and furniture setup included with our purchase. The day of delivery, Donald and Jaylen were friendly and very professional. Overall, great experience!
Donald and Jaylynn were prompt and professional. Then connected the sectional without me even asking!
Fast efficient took all of 5 minutes
We had a good experience shopping in Ashley Furniture store. Marissa greeted us at the door, asked if there was something in particular we looking for. She showed us what was on the floor and allowed us to roam freely so we might get more ideas. We did end up buying the original chair she showed us, and we're happy with the whole transaction.
Jaylen and Anthony were very efficient at delivering and setting up my sofa
We purchased a sectional here in 2020. We were told by the salesman to purchase the protection plan for the couch because we have pets. We were told the protection plan covers pet damage. However, when we tried to use the plan, the company they use, furniture care protection, denied our claim stating they do not cover pet damage. Please be aware of this prior to purchasing any protection plan.
Marissa took the time to walk me around the store, getting steps in for several hours while I couldn’t make up my mind on living room or bedroom furniture. She was patient and provided me with so many ideas that I was able to find what was needed for my house. Expert conversationalist, caring person and easy to work with. I’ll be back at Ashley Furniture because of the shopping experience and their selection.
Donald and Jaylen were both quick and professional with our delivery. Nice gentlemen.
Donald and Jaylen were very kind and respectful while delivering and installing our furniture from Ashley, we would highly recommend them to anyone who purchases furniture from Ashley.
Donald and Jaylen were amazing to us and were very nice and neat with setting up the amazing furniture we got from Ashley furniture. Would recommend Donald and Jaylen and Ashley furniture to anyone and everyone!
Jaylen and Thomas were both great! We really like the sectional. I have to return one of the armless sectional pieces because the sectional is much larger than I expected.
Donald and Jaylin
Jaylen and Thomas were really efficient and my couch arrived in perfect condition. Thank you for the amazing door to door service!
After visiting 6 furniture stores around the Denver metro area, we almost gave up. We decided to try looking in Cheyenne and I’m so glad we did! Maija was friendly, helpful, and a delight to be around. Out of all the furniture stores we visited, she was the ONLY one to offer us a water or coffee. We can’t wait for our new couch, chair and ottoman to be delivered. Thank you Maija for an exceptional shopping experience!! To add: We just received our delivery today and we couldn’t be more pleased! Donald and Thomas did an outstanding job unloading, unpacking and setting up our new furniture! Thank you! 😁
Donald and Jaylen provided fast courteous delivery of the new furniture.
Service was really great and we were in and out within an hour, Kevin helped us out tremendously and helped me find exactly what I was looking for
Got exactly what I needed in a timely manner. Marissa was actually awesome, she respected my needs, walked me through the store, showing me a plethora of options and we were able to find a few pieces that fit my needs. She was also very personable and so much fun. She made my experience at Ashley one worth coming back to!
Donald and Austin did a great job delivering and setting up! They were on time, fast and careful.
The table I purchased looks great. Delivery communication was efficient and accurate. The delivery guys, Donald & Jaylen were fast, friendly and did a fantastic job!
Donald and Jaylen did a great job moving jn out sectional couch, got here earlier then originally expected, then got our new couch in and set up in less the 20min
Jaylen and Thomas Delivered our furniture yesterday, they were incredibly polite and careful when bringing each piece throught the doorways. Asked me how I would like our new couch to be exactly situated in our living room. There was a small fabric spot they they sprayed and cleaned to ensure our satisfaction. They both deserve a raise for excellence!
Jaylen and Thomas were very efficient and professional during the delivery. Overall, very good experience between them and Marissa at the store. Will look again here for future furnishing needs.
Kevin was very helpful, as well as friendly and professional. He was able to price match a great price on the couch I picked out, appreciate the extra effort.
We drove up from Colorado to shop at Ashley in Cheyenne. Marissa greeted us when we walked in and was very helpful without being pushy. She was a pleasure to work with and was very patient and helpful as we made decisions and weighed our options. We will definitely shop here going forward! Thank you Marissa for a pleasant and fun furniture shopping experience. 2/23/24 Today our furniture was delivered by Donald and Jaylen! It is beautiful! Donald and Jaylen were professional, very careful to make sure everything was put together correctly and exactly where I wanted the sectional. They are a great delivery team!! Thank you to them both!!
Marissa was a GREAT help, she was very friendly and super helpful. She explained everything very throughly, and made sure that we saw all the details and prices. I’m very great full for her and how she helped me find my dream bed. 5 stars, would recommend going to this location! Jaylen & Anthony were great, very respectful and fast. I appreciate their hard work, thank youuu!😊
Donald and Jaylen did a great job with delivery.
Kevin gave us great service! And we found what we were looking for.
Was thrown off by the location but they had a great selection. We were able to find all the furniture that we needed/wanted…and then some. Rynna helped us and provided exceptional customer service. She let us browse, would check in if we had questions, never rushed us and never pushy which we appreciated - highly recommend.
Donald and Austin did great
Ordered a couch from Ashley and had in home delivery and installment. Was a seamless process and had a great experience with Jaylen and Thomas. They were very helpful and were efficient.
This morning we received a large delivery of furniture from your store. We were so impressed by how quickly Donald and Austin completed the delivery and assembled our furniture. It was an especially muddy day and they were both so careful to remove their shoes each time they brought in a piece of furniture. Five star service with extra care for our home is hard to come by. So grateful for both of these hard working men!
Super nice and worked with us on our needs and what we wanted havent got the delivery yet but was very friendly service from elizabeth
Wonderful service and value! Ashley supports veterans with a generous military discount. Thank you!
U did awesome! I have no complaints! Thanks again!!
I worked with Benito and he was truly a great customer representative. He was pleasant, responsive, easy to work with, listened to me, and was very patient. Thanks to him buying the future was a pleasure.
Donald and Austin set our new table up. They were efficient and friendly while working and even our corgi-Quinn- enjoyed their visit. Thank you both very much!
We had a great experience buying a dining table and chairs at Ashley HomeStore in Cheyenne a couple nights ago. Elizabeth was so helpful and was able to easily answer all of our questions. She worked with us to figure out what we wanted. We also appreciated how flexible Ashley's policies were in putting together exactly the pieces we wanted. We would shop here again. Edit: I went back a couple weeks later and bought a bedroom set from Elizabeth. Same great experience. She and Ashley make everything so easy!
Jaylen and Anthony delivered my couch in a snow storm . So happy with the service.
The delivery guys were kind and efficient.
The store was easy to work with especially as a customer who lives too far away to go to the Ashley store. They sent the pictures and extra info I requested in a timely manner. The hardest part was waiting for the manufacturer to build my order! Donald and Jaylen were wonderful, thorough, careful and quick with the delivery. Thank you!
Ordered our couch and over sized wall art from Ashely's furniture, Jaylen and anthony arrived at the prescribed time ready and more than willing to get us squared away with our new furniture despite the below freezing temps! Great job guys! We appreciate it! Oh, and the furniture looks great 😊 !
Quality options with quality and professional customer care!
Donald and Jaylen were exceptional with their delivery. Thank you
Timely, courtesy, and friendly.
Donald and Jaylen were amazing and incredibly helpful. They were very professional and fast.
Maija was amazing and made the process easy! Definitely recommend her to anyone looking for some new furniture.
Donald and Jaylen did a great job with my table delivery.
Delivery by Donald and Jaylen was seamless and professional. The whole process of ordering online and delivery was fantastic.
Quick, careful and clean work!
Jessica was on top of all the questions I had and was more than happy to work with me on finding the right couch for my home.
Very helpful with all questions and very polite.
Donald and Austin where very professional and efficient at delivering and setting up my furniture.
Everything was awesome from buying to delivery. They told us 2 to 3 weeks for delivery and got I'm a week ams a half. Very happy with purchase.
Donald and Jaylen were awesome! Super friendly and quick while delivering today.
Jaylen and Anthony were very professional and accommodating with the delivery time and location! Probably the most hassle-free buying and delivery experience I've ever had
Donald and Jaylen did a good job with delivery. Quality of the couches seems good. Only complaint is the shipping time was much longer than expected and there was no communication when our first ship date came and went. No offer for compensation for the month long delay or updates while waiting.
Elizabeth was very knowledgeable and patient with us, we absolutely will come back and ask for her for our next purchase!
Delivery was on time and only took a few minutes. They put everything together and placed just how I wanted it. The delivery guys were great!
Donald and Jaylen were excellent. They were friendly, on time, and assembled our couch very efficiently. We are extremely pleased.
Donald and Jaylen did a great job delivering and putting together my table. Very impressed!
Delivery was on time and professional. Thank you Donald and Jaylen for setting everything up for us.
Donald and Jaylen delivered our furniture to us quickly and without worry! They were easily able to manage parking in our tight drive and navigate our narrow front door with large pieces of furniture. It was definitely worth it to have our furniture delivered:)! 5 stars
We just had our couch delivered by Donald and Jaylen. They were on time and very efficient. True professionals! Paying the extra money to have it delivered and set up was well worth it!
We had an excellent experience shopping for new living room furniture at Ashley on New Years Eve! Rynna was the perfect specialist to work with. She was the right amount present but allowed us plenty of time to browse on our own so we felt zero pressure and when we chose a set she was extremely helpful in figuring out our options and even calling to get the price point we needed for the down-payment. Thanks Rynna! Looking forward to giving our family room the perfect cozy face-lift it's been needing!
Thank you Jaylen and Patrick for delivering our new bedroom furniture today! They were in and out quickly and did a great job getting all the pieces upstairs and in perfect condition!
Jaylen and Patrick delivered our couches quickly and were very polite!
Rynna was absolutely fantastic, knowledgeable and fun!! Definitely will be back, because you cannot find customer service like hers anymore, anywhere!!
Donald and Jaylen were great
Very nice sales lady! No pressure at all.
Clean and professional fast instalment.
Clean easy. Donald and Jaylen di a excellent job installing it in the house
Donald and Jaylen were very courteous and nice. They did a great job and we’re on time.
Donald and Jaylen were on time courteous and efficient! Thank you both so much!
Maija is a saint and has done an amazing job with helping us design our new house. Would recommend a million times over.
Maija is an absolute doll! She is amazing!! She helped us with every room! I HIGHLY recommend her if you are shopping for furniture. 10stars!
We had a terrible experience with our couch. They said it would be delivered in 3-5 weeks. It wasn't until I called on week 6 that we discovered our couch had not even left the warehouse. They said they weren't going to get it until the end of the week to their store and had no timeline of when they could deliver it to our home after that. The sales manager shifted blame and really didn't offer much to accommodate the mistake. We ended up having to rent a truck and take 4 hours of our own time just to get the couch we ordered even after it was late. Will never be shopping with them again.
Very friendly - great experience!
What a great experience we had with Maija Pyle! When my wife and I walked in the door, not only did she greet us; but asked what we were looking for. After explaining what we were considering in purchasing a sofa recliner, etc.... she showed us where to look and said that if we had any questions, that she would be more than happy to answer them. So our first response was.. great.. not a busy salesperson. After we looked, Maija came around and showed us several options. Not only did we purchase one; but Maija was very personalable, fantastic customer service, and we are excited to come back again in the future!
Donald and Jaylen were amazing and did a great job!!!!
Donald and Austin did great
Donald and jaylen were awesome they were also quick and efficient.
Kevin was very helpful. He let us walk around and just take our time. He wasn’t pushy and was very kind and made buying easy. I would buy again from Kevin.
Quick and easy scheduling with even faster delivery and assembly. Donald and Austin did a great job on my bed frame.
Delivery of our new dining room table was very professional. They took the time to make sure it was assembled correctly and the chairs were not wobbly. Excellent service and love our new table.
Donald and Austin were great. Quick and very professional.
Donald and Jaylen Got my sofa up my stairs and put together quick.
The worst customer service. They promise delivery in 2-3 weeks and then text saying it is on schedule for deliver 4 weeks later. They refuse to accommodate customers as promised and won’t do refunds on products that haven’t even left the warehouse. In store also does not honor their online prices. We had to tell them, “no we will order online” three different times before they called back and said they could honor their businesses online price. Not worth the headache. Do not shop here
Donald and Jaylen were professional and efficient during delivery. Setup went quickly and done with respect to surroundings. Very well done.
Maija was wonderful. We drove about 1.5 hrs to the nearest store to see a bedroom set. They didn't have it but she made sure to get me all of the information needed. We went with a different set and she gave my daughter graphing paper to draw out her room and plan what she needed and where she wanted it. Great service! 10 out of 10 recommend. :)
Maija was very helpful and professional in purchasing a new Sleigh bed.
Donald and Jaylen were polite and worked quickly.
Patrick & Jaylen were awesome!!! Made delivery quick & easy, thanks guys!
Maija was awesome in helping us get our new couch and order processed in a super quick manner and we would recommend working with her! Jaylen and Thomas deserve 5 stars for the delivery of our couches as well. They were fast, careful with our couch, and polite. Whatever these people are getting paid they deserve a raise!
Jaylen and Patrick were very professional and courteous. Arrived early and got the job done quickly.
We immediately were greeted by the greatest sales woman. She was authentic and knowledgeable and we knew we were in good hands. We purchased a couch, loveseat, chair and sectional. She knew all the information and was extremely easy to work with. We were in shortly after my father’s death and needed furniture quickly and she turned us around with exactly what we wanted. She’s amazing and needs to be recognized.
I just purchased dinning room set from Cheyenne location and it was a great experience. Maija provided quality customer service and has a great personality. She made me feel comfortable and answered all of my questions in great detail.
Continues to be a pleasant and easy experience when making a purchase
Great place to shop. Friendly service.
Donald and Jaylen were great. They were early, quick and efficient.
Donald and Jaylen were very professional with the move in and had it in quick and easy. Furniture is great and came in so fast!!
Donald and Jaylen did a great job of delivering and assembling my furniture.
The delivery was right in the delivery window and they called me 15 minutes before they got here so I could be ready. Donald and Jaylen were quick and efficient, communication was great, and they handled my new sofa with care. Thank you!
My family and I had a great experience! Marissa Miears was so nice and very helpful!
My Ashley table and 8 chairs were delivered with care and assembled by Jaylen and Patrick. The delivery was careful and Efficient. Thanks again Jaylen and Patrick.
On time delivery. The two guys were very professional Jaylen and patrick
Great selection, Marissa was very helpful throughout the process! Donald and Austin provided a quick and efficient delivery.
Donald and Austin delivered my furniture today. The delivery service and assembly took less than 30 minutes and they made sure everything was put together accurately. There was no damage to any of the pieces. I highly recommend the no hassle delivery from Ashley!
Donald and Jaylen were great got the dining table setup in no time and kept it quick and clean! Great job!
Donald and Austin were great. Very quick, thoughtful about the space and showed me how to put things together if I needed to move it at some point in the future.
Don’t buy from here… they make more by having a 15% restocking fee.. never received my couches and cost me 300 dollars. I could of went else where and actually received a product
Excellent service on a recliner I was looking for. Elizabeth Deveaux was very helpful. Thank you
Marissa was very attentive and helpful. She helped us find a living room set that we loved and has had great communication.
It was a great experience our sales person Renna took great care of us and let us wander and look at everything on our own and checked on us often and answered all our questions. Very good experience!! She was wonderful!
Great experience with the sleeper sofa I purchased from Ashley Furniture in Cheyenne. First off, the sales people were able to find and send pics of the couch we were interested in and then have it shipped the very next day. Secondly the delivery team, Donald and Patrick, arrived early (requested beforehand via text) and were able to place the sleeper sofa (very heavy) in the location we needed it protecting the doorway with padding. They were professional, friendly, and efficient.
Maija did everything to find us a perfect fit!!
Went in to find a night stand for my son, Marissa helped us right away and showed us a great selection in our budget. Went home quickly with one he loves.
Rynna was so helpful beyond words - she has such an eye for style & design. She talked me out of my previous (bad) idea into a much better option that capitalized on the existing strengths of the room, saved me money, and improved the layout! Her laid back sales style made me feel so comfortable and I didn't feel pushed in any direction!
My husband and I recently stopped to browse, and I felt like we were stalked by the salesperson. We are in the process of a remodel and will be looking for new furniture. He initially met us at the door and told us about the specials. I thanked him and we went on our way to look. But every section we went to he would magically appear and interrupt our conversation. We stated several times that we were just looking. It got so weird with all of his questions and not letting us discuss amongst ourselves we hurried through the store and decided to shop for furniture somewhere else.
Took a little while for the pieces to get in (about a month) to the warehouse. The website doesn’t tell you you will have to wait. Once pieces were in, delivery was on time. Delivery guys Donald and Jaylen did great at making sure no walls were hit or damage was done to the furniture when bringing things in! They put everything together quickly and cleaned up all the boxes. Happy with all the pieces delivered!
We were very pleased with the customer service we received. Kevin was very helpful and friendly.
Benito was great! He answered all of our questions and took us all throughout the store to find us the perfect couch. Very pleased with our experience at this location.
Marissa was a joyful and very kind person. She worked hard to accommodate us to help us find exactly what we were looking for.. she gave us her full attention and we appreciated her efforts. Very delightful to have as a salesperson.
Very Courteous & Professional. They did their job in a timely manner. Awesome!
Donald and Austin assembled my bed fast and even played with my cat.
My salesperson was very helpful, patient, and sensitive to my needs. She was knowledgeable and welcoming. Thankbyouvfor all your help.
Do NOT order from here they take 3 months to get your order to you and they left the boxes on the side of the street for anybody to grab. (It was a 1500 dollar order) Not only that, I payed extra to have them assemble my Bedframe when it was time to disassemble it due to us moving to a new place we come to find out the workers BROKE pieces of the furniture and didn’t say a word. We are just finding this out now in the midst of moving so of course it’s past the “72 hour refund policy”. Terrible company stay farrrrr away !!! I’d give them negative 10 stars if I could.
Kevin our salesperson, Donald and Austin our delivery team were awesome. From finding the right furniture to delivery, setup and beyond very helpful team. Thank you
Donald and Austin delivered and assembled a power lift recliner. They were quick and efficient. Excellent service.
Donald and Austin were wonderful. They delivered a recliner and sleeper sofa upstairs without damage to the house, furniture, or themselves. Then they showed us how everything works.
Elizabeth was great listened to me ramble and answered all my questions.
Jalen and Patrick were careful and very respectful and made sure they set up everything the way we wanted.
Jaylen and Patrick did a fantastic job dropping my new furniture off! Quick, professional, and friendly
Disappointed. Misleading website.
Kevin was very friendly and helpful in answering all questions and helping me get the coffee table that fits my space
Staff very friendly and helpful.
Benito helped us pick out a new couch and lovesest. He was extremely knowledgeable and very nice to work with. We will definitely recommend him and Ashley Furniture to family and friends.
Everything was easy, fast and friendly. Sales help, both in person and on the phone, were professional and helpful. The furniture is beautiful. The store was well stocked and clean. We enjoyed our experience and the people at the Cheyenne store.
Donald and Jaylen delivered our furniture and were friendly, professional, and respectful of our home.
Donald and Jaylen were punctual with their time, they showed up right when their time window said they would arrive. Very quick delivery and setup! They cleaned up after themselves and were super nice and friendly! Highly recommend their service!
She was very friendly and helpful with exactly what we needed. She didn't make us feel pressured with one item or the other. Great worker!
Mr. Jaylen and Patrick delivery guys were very nice and polite they put together the table as promised.
We were for about 45 minutes and no one even approached us. Not even a hello. Once we asked for help Kevin was fantastic. He was super helpful. Will definitely go back and ask for Kevin.
Great experience buying some new dressers! Easy to place our order online and we picked the assembly and delivery option. Our delivery team of Jaylen and Patrick were great, super fast and friendly!
Great communication. Delivery was quick seamless and efficient. Great experience
Exceptional service and communication with my online order. Highly recommend working with Ashley, they were fantastic. I worked with Marissa and have nothing but great things to say about her. She helped problem solve a glitch with my order and kept in contact with me through every phase. She is awesome!
Super friendly and informative
Great customer service!
Donald and Austin got the job done quick and effortlessly.
Last week, we worked with Marissa at Ashley Furniture in Cheyenne, to buy a new mattress and price bedroom sets. She was so knowledgeable and actually listened to what we wanted. She asked questions and answered our questions proficiently. She gave good advice and was extremely pleasant to work with. We ended up buying a full set, including the mattress, and look forward to better rest! We will be back to Marissa for our next large purchase!
Donald and Austin were respectful and quick. They did a great job putting our dining table together.
Excellent service. Constructed the furniture quickly without any damage/etc. They also took away the boxes it was delivered in, which was great.
Had a good experience. No complaints. Maija the salesperson was helpful but not overbearing. Made purchasing our new couch somewhat painless.
Maija was very pleasant to work with. Went into Ashley's thinking we were going to leave empty handed. Even though we were reluctant to ask for help Maija was able to work with us and assist in finding what we needed/wanted. She was very forthcoming on the purchase process as we bought a floor model. No trickery with her , just recieblved good customer service. Thanks Maija we will definitely be back in the future. Thanks Andrew
Excellent work
We had a great experience. They helped guide us to what we were looking for but didn’t hover over us.
Donald and Jaylen were great.
I had a great experience placing my order for my son’s bed. I’ve been working with Rynna from the Cheyenne location since September and she’s been amazing. I wanted to check stock for the Drystan Queen Bookcase Bed with 2 Storage Drawers and get pricing. At that time I wasn’t quite ready to make the purchase because we had some renovations to do to the room. Rynna was very helpful and quick to answer all my questions. Today I was finally ready to make the purchase and the whole transaction went smoothly. Thank you Rynna for making my purchase experience so easy. We look forward to getting the bed in a few weeks!
Jaylen and Patrick did a fantastic job with delivery and setup of my dining room table. Love it and appreciate their help!
They are awesome people and have fair prices.
Donald and Jaylen did a great job moving the table where I needed it and where exactly on time
Donald and Jaylen were great. Quickly brought the sofa in and set it up. Very friendly.
The crew of Jaylen and Patrick did a great job. They announced their arrival 20 minutes out so we could prepare the space for the furniture we had ordered. They arrived as scheduled and set strait to work. They were quick but not rushed and stayed focused. They were polite and responsive to each other. They were professional in their appearance and conduct, engaging and friendly. We're very please with the furniture as it is solid and of quality workmanship and materials. We look forward to many years of comfort, use and pride of ownership. We'll be coming to Ashley for future needs. It's been a pleasure to work with your company. Thank you.
Jaylen and Patrick were great!
Jaylen and Patrick were fast and professional. Made sure my delivery went smooth. Customer service was A++++.
Jaylen and Patrick delivered our lovely new living room set on time and were very professional and courteous.
This was our first time in an Ashley Home store and had a wonderful shopping experience! Elizabeth was our sales person. She did an excellent job at showing us the sofas that would work in our home. Elizabeth was thorough and very patient. We will definitely make the drive to Ashley for our next furniture purchase!
Incredibly friendly, helpful, and very knowledgeable about items in question.
Everyone at the showroom was very helpful and polite. I took delivery of my loveseat, Donald and Jaylen were prompt, polite, great at communicating, and letting me know when they were coming, and very helpful and respectful of my house. I Also appreciate Ashley not giving a five hour window for delivery. The one hour window was perfect and accurate. Great experience all in all.
It was a very nice experience!
Kevin is great! Made it super easy, was in and out in minutes! He's a Good Fella
Always professional and willing to go above and beyond to help find and get what you need.
Maija is thoughtful, not pushy, listens and then makes suggestions. It was a great experience working with her. I had very specific needs and she found what I needed.
Extremely helpful, great personality all the staff. I could not have asked for a better experience buying furniture.
Donald and Jaylen did a phenomenal job. They were fast, efficient, and careful with my new furniture and made sure to double check everything was working before leaving. They were great and we had a wonderful experience with them!
Had a great experience. My delivery guys, Jaylen and Patrick communicated clearly and were super professional. Overall super positive experience would do it again.
Marissa was great in helping us get what we wanted
The delivery team Jaylen and Patrick were a huge help. I really appreciated the time and effort they put into their work.
Kevin was amazing and helped us pick the perfect couch for our new home. He was patient, funny, respectful and kind. He made the experience of buying a new couch enjoyable and stress free.
Jessica was amazing, helpful and a delight. Worked with me to find the best deal. Highly recommend
I had a great experience with Ashley Furniture today. Maija helped me find everything I needed and made sure I left satisfied with my purchase. Thanks again!
Great!
Great place! Enjoyed working with our sales person!
Donald and Jaylen were professional and efficient! Great experience.
Donald and Jaylen were polite and professional. They set everything up perfectly and quickly.
After having a terrible experience at American furniture Warehouse in Fort Collins my daughter and I decided to come back home to Ashley furniture store, and got met at the door by an absolutely wonderful person by the name of Marissa, who took very fine care of us and helped us find a recliner for my daughter that we could take home with us. I usually always buy furniture from Ashley's thought we would go to afw for the first time and it will be the last time, which now convinced me that Ashley's is the only place I will buy furniture from.
Donald and Jaylen were great!
Had a delivery scheduled and it went super smoothly! Was given an hour window for when to expect them and they were right on time. Jaylen & Patrick were efficient and personable. The couch is looking great!
They were great!! Super fast and friendly!!
Donald and Jaylen delivered my new couch today (which I really love). They handled everything with so much care, from moving the new pieces inside our home and making sure to be cautious of the walls and doors. 10/10 recommend!
Over the top customer service! I felt paid attention to. 🙂 Donald and Jaylen just delivered my new table!! So professional and made sure I understood the leaf extension. Shout out, guys!!
Jaylen and Patrick were very thorough and professional. They arrived right on time and quickly set up furniture.
Five stars on the home delivery. Donald and Jaylen were punctual, professional, and done within 10 minutes. Awesome service.
Very helpful, nice selection! Found a chair we had to have so we bought two!
Drove all the way from Colorado to come to the Ashley store. Had the worst experience ever walked in not one person said hi walked the whole store, not one person offered any help seeing people walk around all over the place talking to each other not helping anybody would never buy furniture from here. I would rather go to American family furniture warehouse in Colorado where you are treated right and with respect, this is the worst place to ever come to.
Great service, good furniture at a reasonable price. I have used Ashley for years now and am very happy with their products and the customer service at the Cheyenne location.
Donald and Jaylen did an awesome job putting together our bedframe. They were in and out within a half hour. Thanks guys!
Donald and Jaylen Did a fantastic job getting my new bedroom set in the house, up the stairs, and setup exactly how I asked. They were courteous and made sure all was completed to my liking! Thanks!
Great communication, quick delivery, and professional set-up by Donald and Jaylen!
These guys were right on time, professional and courteous. Great experience.
Quick, professional, and polite. Great experience! (And a beautiful dining set)
Maija was the quintessential sales assistant, adhering to the store’s goal of “inspiring the love of home” through her capable but low-pressure guidance in selecting the item I was seeking. I would employ her assistance again in a heartbeat.
I had in mind exactly what I was looking for and Elizabeth made my purchase go smoothly and quickly. She answered my questions and was helpful and professional during the transaction.
Donald and Jaylen delivered our furniture. They were both professional. They followed our delivery instructions on how we wanted our new furniture brought in our home. They hooked everything up to make sure it worked for us. They took the time to show us how our furniture locked together.
Jessica is amazing! Working with her was super easy and she is helpful, honest and makes it happen! She is outstanding!
Donald and Jaylen were great! They communicated clearly about arrival and delivered our couch smoothly.
Donald and Jaylen were awesome! Showed up early and did an amazing job.
I had a couch delivered from Ashley furniture and the delivery was so amazing! They protected my doorways. They followed all protocols! Donald and Jaylen were the best!
Jess is an Amazing lady... she was great to work with and I'm excited to continue my business with this store in the future. I'll be looking for Jess!
Donald and Jaylen were so friendly and helpful! Excellent customer service and so kind. Wonderful experience!
Donald and Jaylen were great and very gentle with my new couches !
Jaylen and Patrick were very nice, on time, and handled my delivery with care. I highly recommend!
Donald and Jaylen delivered a couch we bought from Ashley Furniture. They were great, on time, called to give us a 30 min heads up before they arrived. Moved in the couch quickly and set it up right where we wanted it. Cleaned up when they were done and that was it. They made it a very smooth and easy process.
This store had a great selection of furniture. Marissa was a great help in finding what I needed for my space. She was professional and extremely accommodating, making my experience here all the better.
Just wanted to say THANK YOU! To everyone at Ashley Furniture store in Cheyenne, we came up from Fort Collins, CO simple because of the kindness and not to mention great pricing they offer. Rynna our salesperson went out of her way to help us I have only great things to say about our experience at this location, from the manager the ladies at the counter all the way to the gentleman at pickup were exceptional. Once again thank you all.
Donald and Austin were extremely professional. Did not complain about distance or space and solved any inconveniences quickly and with intelligence.
Donald and Jaylen were professional, timely and quick. Great experience
Today Donald and Jaylen delivered my coffee table and wanted to shout out to them for a great job putting it together quickly and professionally. What a beautiful piece of furniture!
This delivery was such a great one. I have been waiting for these couches for my apartment. Donald and Jaylen were so helpful. They called when they said they could come early. They were amazing
Jessica was great and made the whole process very easy! Would absolutely recommend any other first time furniture buyers check it out!
Donald and Jaylen did a great job delivering my bookshelf today!
Very fast and easy Donald and Jaylen were welcoming and got the job done 100% satisfied with the transaction online and the delivery
Our experience at the Cheyenne Wyoming location of Ashley's store was amazing. All thanks to Jessica Cupp! She worked with us to make sure that we got exactly what we wanted. She had a great personality and a sense of humor. We recommend her and this location
Donald and Jaylen were swift and professional. I’m glad they were able to assist me!
Donald and Jaylen did a really good job putting up my bed and bringing my dressers into the house. They were definitely professional and if I ever purchased another furniture from Ashley will be requesting them to come.
Donald and Jaylen were very professional, efficient and personable. I appreciate their help and the way they handled my furniture!
Very happy with my experience. Donald and Austin were very quick moving my furniture.
Ask for Rynna, she is the best! Quick, not pushy, and knowledgeable!
I would give you a strong 8. 10 for service from both you and delivery staff. Jessica from the Cheyenne store was helpful both during purchase, but continued to provide excellent service answering questions before and during delivery. I would buy from her again. Delivery guys were on time, professional, and did a great job. Probably a 7 on material quality for price. My master bedroom set is also from Ashley's and is solid crazy heavy wood. It was a bit more expensive comparatively. Although I planned on buying a cheaper set for the guest room just over 800 all in for a bed and dresser I would have hoped for less particle board, but given current material prices I could be at fault. Again service was a solid 10
Maija was extremely helpful with my long distance purchase via text when the original company I purchased the furniture from completely left me hanging! So grateful for great customer service. She really saved my day!
Marissa was very helpful and professional. Thank you again
Donald and Austin arrived right at the beginning of the delivery window and got everything unloaded and installed where it needed to be. Couldn't be happier with the service.
Austin and Donald did a great job, fast, clear communication and everything looks fantastic. Couldn’t have had anything go better, 10/10!
Everything was done fast and put together well!
Everyone at the Cheyenne store, from the person who answered my first call, Jessica who helped me select a couch that met my need of a speedy delivery, to the Business Office staff for keeping a strong chain of communication going, and the delivery staff, Donald and Patrick, who did an outstanding job fitting my couch on an elevator and through the hall. We’ve always been pleased with the quality all of our Ashley Furniture too. Plus, for Denver residents, it’s good to know that you can buy from Cheyenne and they will deliver.
Jaylen and Sean arrived a little earlier than scheduled, which was perfect for me! They were professional and efficient! got my bed set up within 30 minutes and took all the trash with them as well. Can't appreciate it enough! 10/10 experience!
We had the chance to work with Maija and it was a great experience. Often times when going to furniture shop or other one-on-one retail experiences, it’s pushy or less enjoyable, but not with Maija. She was great to work with and talk to. Definitely go and ask for her by name and enjoy a the shopping or browsing experience.
After deliberating for a couple hours in the store, and not pulling the trigger until the next day Rynna was extremely helpful for us to get a new couch!! Would highly recommend her and Ashley for affordable but great looking furniture with a good experience for the customer.
Pros
Selection was good and Jessica was a joy to work with.
Donald and Jaylen were fantastic. They arrived on time and in a very good mood. They were very polite while being quick at the same time. This delivery was Bussin!!
I’m very happy with my experience with Ashley furniture. Rynna helped me with my purchase and was excellent! She was very responsive, knowledgeable, and made the process very easy.
Very helpful.
I had a great quick and easy time buying my beautiful dining room set from Jason. The delivery was also quick and efficient
Very helpful and efficient with placing the order, then the pickup. warehouseman very good loading our truck. Actually drove ftom Colorado Springs to shop there. Recommend the store
I had an unfortunately frustrating experience with the online retailer, but I had the privilege of working with Rynna at the Cheyenne store directly. She was pleasant, understanding, and relatable. She was quick to make my experience a priority and it allowed the frustrating experience to be eased. Thank you, Rynna, for caring and providing top notch support. Donald and Austin completed our delivery. They were both efficient and personable. Overall, a seamless process.
Great service! I was helped my Marissa. What a great person to work with. I am new at finding a bed and she tried to do everything she can to meet my needs. She did great!
Ashley furniture store is now my No.1 go to for furniture! I soon as I walk in I was greeted by Marissa , who was extremely helpful, knowledgeable, and went the extra mile to make sure my family and I were getting what we wanted, and made the shopping experience so great .Also the delivery team Donald and Patrick were awesome, and brought the future in our home with care, and assembled it fast! Highly recommended Ashley future to anyone looking for quality furniture, and first class service.
Kevin did an outstanding job helping me with my purchase. Was even patient when I made major changes due to a few unexpected circumstances. I truly appreciate him with my move her to Wyoming.
Donald and Patrick were super helpful and they were great and efficient. Very respectful gentlemen that came in, built the furniture and they made sure everything was to our standard before leaving. Would highly recommend them and their great service.
Donald and Patrick did a great job delivering and setting up a bed and dining table.
Donald and Patrick delivered for me, great communication letting me know when they were in their way. They did a great job bringing the couch in. Loving my new couch!
JC was assume! Donal and jaylen were my delivery team. They were excellent quite professionals who took care of items during the delivery and assembly process.
Kevin did an amazing job on helping us !
Elizabeth was awesome! Super knowledgeable on the products and sales, up front with pricing, and great customer service.
Maija helped us find the best bedroom set we could have possibly found! And for the best price!
Donald and Patrick did a great assembling our table.
Donald and Jaylen were prompt, efficient and even noticed the feet of the couch were a little loose and fixed it. Excellent delivery.
Kevin was so helpful! He really paid attention to our wants! He helped us find furniture for our new home and was very respectful and attentive! We were able to get everything we needed in one trip with Kevin’s help! I am so glad we were able to have his help through everything. Best furniture store experience!
Donald and Patrick we’re so helpful and loaded the couch’s right where we wanted them. And they answered all my questions that I had.
She was so friendly and helpful.
Donald and Patrick were excellent! They delivered a couple couches and a chest for me. Very friendly and streamline. Would definitely recommend them to deliver furniture
I want to thank Donald and Patrick for their professionalism and hospitality. They installed our furniture quickly and thoroughly checked all components for operation and fit. The furniture looks and feels excellent. Thank you
Donald & Patrick were awesome!! Quick and friendly.
Donald and Patrick were great with my delivery. Professional and courteous. I like the 30 minute call to let me know they were in route. Great experience overall.
Jessica was absolutely amazing and the staff was friendly!
Donald and Patrick were great!
Very nice, got here on time and finished at a good pace. Donald and Patrick did awesome. Thank you
Donald and Patrick were both polite and professional. I appreciate both of their patience and care while navigating my very small house and yippy dog. Thank you!
Great and Fast Service. Reasonable Price. Thank you Maija for you support.
Ashley furniture personal were very attentive to our needs. They did not push us into something they thought we needed or needed to spend more then we were comfort with.
Elizabeth helped us find the perfect table.
Jessica was great help.
Donald and Sean were rockstars! Quick, fast and clean!! Top notch delivery!
I had a great experience. The staff at Ashley Cheyenne are very helpful and friendly. The process was very easy, I got very quick responses whenever I had any questions. I was also very happy with the quality of all of my furniture.
We stopped in the Ashley store so we could find a couch, Elizabeth made our experience so amazing that we left with a household full of furniture and felt really good about it! Thank you so much Elizabeth for your wonderful customer service and time!
Donald rocks!!!! He loaded our furniture with precision. Thanks Donald!!!!!
We had a great experience today at Ashley Homestore in Cheyenne, WY. Marissa Miears was awesome & helped us find the Display Cabinet that we were looking for to fit a space in our new home. Marissa greeted us with a smile, was friendly & listened to our furniture needs. I will definitely return to Ashley Homestore in the future & have Marissa help us again. Thank you!
Donald and Jaylen were very fast and clean with the install of the bed. I hope I get them when I order my next furniture.
Donald & Jaylen were great!
Marissa was the most helpful, kind, fun associate to work with. She helped me find a couch I loved that fit my really awkward room in my home. Her boss needs to give her a raise for being such a great employee ❤️
Marissa is extremely knowledgeable and kind. She is great to work with and answered all my questions. Will use her for all our furniture purchases as long as she is with Ashley.
I ordered a really heavy furniture piece from here and had a really great experience with Jaylen and Sean from the delivery team who made the process super easy even though I am in an apartment complex which doubles as a maze. Thanks Guys!
Jaylen and Sean were great! They were so profession, fast, and respectful of the space.
Very helpful and easy to work with
Donald and Patrick did a great job delivering and setting up my furniture. They were on time, fast and professional.
It was nice service provided by the store staff.
Marissa was so amazing. She was very helpful and made our moving experience amazing. Go to Ashley Furniture and see her today!
Donald ans Sean did a great job. They even let me help. Furniture looks great. I love it.
Sean and Donald were great and efficient when setting up our couch. We absolutely love our new furniture! Thanks so much!!
We got a couch online, Donald and Sean were great & were able to get our couch into our apartment and installed in less than 10 minutes.
Ashley was great to shop at and Maija was awesome to work with! First time buying furniture for my first home and they made it so easy.
Marrisa helped my wife and with several items and was very informative. We will be back to visit her for additional items!
Jaylen and Sean came right on time and did a great job bringing my couch up to the apartment. Thank you!
We went in to purchase a power lift chair for my father who was very reluctant to get one. They had a nice selection to choose from with great prices. Our salesperson Jessica was terrific, very helpful and had a great sense of humor.
I had a great experience speaking to a rep over the phone who took pictures of the item I wanted in the back of the store and the front to see the different light. Donald and Anthony did a fabulous job with delivery, making sure all the legs were tight and level.
The store, and Maya, especially, went out of their way to help me with my order of two loveseats. The big deal about that is that I am in Denver and they are in Cheyenne Wyoming. And if I buy any more furniture, it will be through Ashley furniture in Cheyenne, Wyoming, and I will be asking for Maye to assist me. I give them 10 stars, wonderful, thoughtful people
Was very pleased with Jason. Very heartfelt.
This store and its staff are extremely friendly and professional. There is no sales pressure and they are very helpful. Jess helped me to find the exact sofa I was looking for and even had it delivered the same day. Highly recommend!
Ashley helped my family so much. Maija in particular is incredible! When facing a tough situation and move she made the process easy, answered every question (even ones I wasn't aware I had), and had so much patience. She helped solve our problems and offered many great solutions to meet our needs. If you are in need of great customer service and furniture, ask for Maija!!
Kevin was extremely helpful and very friendly! Found the couch I wanted!!
Great experience! Marissa was incredibly helpful and patient with us as we worked to find furniture that would fit the style of our new home. She found us a couch, dining table and chairs, that will be perfect in the space!
Elizabeth was great to work with. She showed items that we were wanted. We had settled on a l shaped sofa so we went home and measured. It would not work. We settled on a electric recliner sofa instead. Thank you Elizabeth.
Very friendly and helpful!
Excellent and very friendly customer service. Very happy with our purchase. Thank you so much!! We’ll definitely be back again.
The furniture I received from Ashley looks great in my house! Donald and Jaylen did a great job of delivering the items I ordered.
I just moved to Cheyenne, rented an apartment, but of course the furniture is not in yet. . So, I purchased a futon that I could sleep on at night and use as a couch in the daytime!!! Jessica was great about showing me some options, but I chose the one I have now & it’s been such a blessing!! Thank you everyone!!
Donald and Jaylen were awesome! Showed up a bit earlier than expected...now does that EVER happen when your waiting on a delivery? They were quick and efficient! Very happy with these 2 gentlemen! They called to let me know they were a half hour away! Wonderful job! Thank you guys! Top notch!
Donald and Jaylen were great! They arrived earlier than the delivery window and called ahead to let me know. They were efficient and friendly and flexible with my delivery instructions.
Donald and Jayley delivered a sofa couch to one of my properties and made it so easy. They even went out of their way to show me how it works. Thank you!
Ashley was incredible from communication, meeting every expectation to Donald and Anthony who climbed 3 flights of stairs to deliver our furniture. They were very professional and courteous. Ashley definitely won over my business.
Great service and wonderful staff
Donald and Anthony did a great job getting a couch up to my apartment! Would highly recommend!
Kevin was very kind and helpful! Fantastic experience.
Amazing, fast, painless experience! Buying a new sectional, recliner, and TV stand! I’m looking forward to relaxing in my new living room! Thanks guys!
Donald and Sean provided excellent customer service. They put together my bed quickly and efficiently with care. Thank you!
Maija was absolutely lovely to work with! I enjoyed my time checking out furniture and ended up with the perfect sectional and rug for my apartment! She was so helpful and made everything so easy, even with how difficult and picky I am!
Donald and Jaylen were amazing! The worked quickly and efficiently and were so nice. They explained how my base worked and the remote, they were respectful of the property and overall just really nice guys. Great job, and thank you!
Too many emails….. Delivery guys were great! Donald and Jaylen
The staff at Ashley especially Maija helped me find and pick out essential furniture after moving to Cheyenne from Ohio. I enjoyed my furniture shopping experience and found everything I was looking for…
Really awesome fellows. Thank you
Kevin was very helpful and mindful of our needs. Was there when needed, and not pushy job well done!
Very nice helps me find everything I want
Great experience with Marissa. Very informative, patient, and knowledgeable. Highly recommend and would shop again with her.
I bought a living room set from Ashley Furniture up in Cheyenne Wyoming. I talked to Elizabeth, who is extremely helpful went out of her way to help me fill out all the forms. Give me all the information I needed even called after hours to make sure everything was OK or if I needed anything. I will definitely buy here again.
Donald and Jaylen were profession, quick and careful. Love my new couch!
Elizabeth was an absolute professional and helped us pick out a couch that was within our budget and taste, she let us know about several deals that the store had including military discounts and Labor Day sales.
Maija was very helpful in getting what I needed. She was professional but also very personable. I’m very grateful for her service.
Excellent service! Donald and Jaylen were on time, courteous, and efficient. I would be happy to use this service again.
Donald and Jaylen did a fantastic job delivering our dining table. They were swift and on time - it took them a matter of 5 minutes to get set up and they were professional as ever!
Wow! I ended up calling the Cheyenne store because I was having trouble ordering online. I’m glad I did! Maija took my call and was able to help me order exactly what I wanted and answer all of my specific questions about the products and delivery. I highly recommend working with her.
Donald and Jaylen Did an excellent job putting everything together, they were careful with the furniture. Had an issue with two tables and he was very helpful.
Donald and Jaylen were great! They put our new table together so fast and were very friendly.
Marissa was absolutely fantastic! She was very nice and extremely helpful! Store manager was great!
Awesome experience. Marissa was great and saved me some money. Thanks for the beautiful table.
My experience with Ashley Furniture was the best! Maija helped me a purchase over the phone and made it a breeze. She made sure the product was in stock and that it was in the warehouse as we had to drive frome Colorado to Cheyenne Wyoming. She also made sure we had the best price. This kind of customer service has made this company stand out! Plus the dinning room set we bought is beautiful!
Kevin was incredible to work with. He was patient, knowledgeable, and a real critical thinker. He made our experience as positive as can be. We haven’t had our items delivered yet but we’re happy with our experience and I’m sure we will be back. Thanks, Kevin!
Jessica was extremely helpful, patient, and understanding with us. She enabled us to find the right mattress for our requirements.
Jessica Cupp did a fantastic job of guiding me through the process of finding and ordering the perfect sofa for my family room. She is very knowledgeable about the furniture available in your store and specials deals I could apply. Thank you and I am looking forward to the sofa’s arrival.
Great job
Rynna was an absolute rockstar!!!!! She was fun to work with and very knowledgeable and easy to get ahold of. I work in sales as well and she was a joy to work with, if you're looking for some new furniture and want to keep your money in wyoming Ashley furniture is a great option
Went to Ashleys furniture to look for a full bed slat roll or boxless box spring, and Maija went above and beyond in helping to see if one was available that day.
Maija was excellent in her customer service. She was patient, kind caring and knew her stuff! I’m sure we will be speaking with her again on other furniture purchases, and you should too.
Welcomed upon entering store & offered assistance. But no pressure to buy. Maija was a great help and answered our many questions before we purchased our couch. Definitely recommend based on our experience.
excellent service Marissa the girl who served us is very helpful she helped us with everything we were looking for 10/10
Donald and Shaun came to deliver our two pieces of furniture which we purchased, and they were extremely careful about not hitting walls or anything. They were very polite and professional !
Jessica was very helpful in helping me find what I was looking for and getting it ordered. I am looking forward to my next purchase.
Professional, friendly and great place to shop for furnitue.
The staff are so helpful and professional! They helped me find the furniture I was looking for at a price I could afford. I highly recommend this business.
Donald and Patrick did a great job on delivery!
Donald and Patrick did good, quick work.
Donald and Patrick were quick and careful delivering my new couch. Thanks!!
The couch is exactly as advertised. It was an easy and quick experience. The two movers Donald and Sean were friendly and extremely fast. Would definitely recommend
Donald and Brayden delivered here right on time, were friendly, and got things done quickly with no fuss. Great job!
Met Marissa and she got me exactly what I needed for our house. Very personable. 10/10
Marissa did an amazing job helping me find what I wanted. Definitely an amazing experience!
I ordered a couch, loveseat and ottoman online. Ashley was very responsive when requesting a deliver by date. I was notified when the truck was on the way and our two delivery guys, Donald and Shane, were very attentive and professional. The furniture was beautiful, I was pleasantly surprised considering I bought it sight unseen.
They came earlier than expected and they were both very professional. I would definitely recommend them for deliveries
Donald and Brayden were fast, efficient and professional
Marissa was excellent. Had the answers for everything I need and was very patient when I was trying to figure out my mattress and bed frame. 10/10 recommend her to help you out
Donald and Sean, we’re very thorough with not causing any damage to the house or the furniture.
Guys were professional and careful
Don and Sean did a professional job moving our new sofa up steep stairs and through tight corners. Fantastic customer service!
Donald and Sean are great delivery drivers!
Donald and Sean delivered my furniture today. They were on time and friendly and put everything together quickly and it looks beautiful! Thanks guys fir making it easy. The whole Ashley experience was great! Definitely recommended!
Although we do not yet have the sofa. Service has been impeccable with flexibility and professionalism!! Thank you for making this happen and finding this soda!
My wife and I bought bedroom, living room sets and dining room chairs to furnish a condo we are going to buy. Rynne made this process so easy! Using the web site as well as her personal recommendations we found the perfect furniture at great prices! We are thoroughly happy with everything in the process. Ask for Rynne as your sales person- you WON’T regret it!!!!
Have to say this was the best Ashley store I have ever been to. The sales rep Maija didn't try to sale us stuff we didn't need. She listened to what we wanted and was on it and super helpful. Then Cody helped out on things and made the experience even better. If we ever need anything again I would honestly drive from Joplin,Mo to go and get furniture here from these folks. Thank you both so much for everything
Marisa was very knowledgeable about their product. She has a pleasant personality and was very helpful.
Rude
Excellent customer service from Isa today. We look forward to working with her on future purchases.
Very helpful sales staff. Great furniture, great experience.
Maija was great. She took a lot of time with us and walked through every detail of the mattresses and bases we were looking at. She also got us a great deal which brought our search for the right mattress to quick decision, and she was never pushy. We would highly recommend Maija to anyone looking for the right product at Ashley’s.
Great service impressed
Rynna was amazing helping me out!
Donald and Brayden gave excellent care when delivering our furniture. Very professional and pleasant guys.
Great experience with Brittany! Very helpful and patient! Thank you
Great service. Thanks to Braydon and Donald.
Wonderful experience!
We had a great experience! Marissa was very helpful and knowledgeable. I highly recommend.
We had seen a few couches on line that we were interested in. Rynna did an amazing job sending us pictures and navigating a sale before we came up from out of state. She sent numerous pictures of several couches we wanted. In person she was attentive and personable, this was one of the better sales experiences my wife and I have experienced.
We recently purchased a sofa and love seat from Ashley Furniture in Cheyenne. The sales associate, Rynna, was outstanding from start to finish. She went above and beyond corresponding through texts and sending us images until we found the perfect fit. Thank you Rynna and Ashley Furniture.
Good environment lots of options.
My husband and I had ordered a lamp with the Ashley Furniture store located in Cheyenne, Wyoming. Residing in Colorado, we made the hour commute to pick it up. We had called them prior to us driving to insure our order was ready. Upon arrival, the warehouse employee brought my husband to the back and showed a box that was ripped in half with packing material all over the floor. When examining closer, the cord was also ripped beyond repair. The employee then went to grab his manager, Maija. She came to the back and said unfortunately, they have a “certain employee who handles interior design in the store and handles accessories and sometimes takes it upon herself to go through boxes…” This explanation makes zero sense and is completely ludicrous. This location has a staff member who is known to damage customers’ orders and this causes no concern for said manager? Not only that, but the manager has no problem being quick to blame them? Our order had been sitting in their warehouse for how long and no one noticed a damaged box sitting there? The manager then offered to have it replaced. No, a $95 lamp is not worth two trips (4 hour commute). Maija showed no remorse and seemed very cavalier about the whole situation. She did not seem concerned when we said we saw the same lamp was offered on Amazon that could be delivered to our front door. Beyond horrendous that fingers can be pointed to a supposed employee’s behavior and expect that that’s an acceptable excuse. Even if Maija did not have direct handle on the product, she represents Ashley Furniture and the whole staff is held responsible.
The staff was so helpful and took their time to show my family around.
Jessica was great to work with, she made the process very simple. This was our first experience purchasing a new nice couch and Jessica helped give us peace of mind and great advice.
Jaylen and Sean were amazing and extremely accommodating! I live on the 2nd floor of an apartment complex and there was no way they were going to be able to get my couch around the banister. So in a last stitch attempt to get the couch into my apartment they lifted the couch over my 2nd story balcony and got it into the apartment thru the balcony. They were so patient, kind, and careful with my purchase! Awesome guys!
Sophia was very helpful and took care very good care of us.
Issa was great and she, along with the other staff made the purchase easy. Can’t wait to get my new furniture. Thank you
Isa was fantastic and really went the extra mile to assist me with my purchase. Donald and Sean were fantastic on delivering my couch. Well done.
Donald and Jaylen were great. Great communication, on time, and everything brought in and set up quickly.
Isa was great and easy to work with! For being new, she did a wonderful job making sure she was was knowledgeable and personal ..making it a painless experience!
We went in to just browse for a new sofa and ended up buying one and an oversized chair as well. Isa was really awesome to work with. She was knowledgeable and willing to answer any questions we had. We had our toddler with us….we all know how shopping with a toddler goes but Isa was so kind, polite, and good with her. She made the process seamless. We have plans to get some other furniture and we will definitely be coming back!
Sean and Donald did a great job. Friendly and made quick work of getting the job done effectively.
Donald and Sean were very kind, respectful and did an amazing job delivering and putting together our new bedroom set!
Thank you Marissa for taking the time to listen to what I wanted, making suggestions, and your willingness to negotiate. I also feel appreciation for your friendly spirit. I had no intention of buying something today, but... surprise walking away satisfied 😊
Working with Jess was awesome. She provided excellent advice and we never felt pressured. At the end of the day we purchased all new family room furniture and left feeling like we were treated with respect and felt great about our selections. Thank you Jess, we will definitely recommend you to our friends.
Isa was very friendly and helpful. The purchase process was seemless.
Jessica was very good, very professional and courteous. Great lady to have.
Isa helped us and she is awesome! Very down to earth, knowledgeable and she worked tirelessly to find us the best fit! We ended up leaving with the perfect sectional and it was very reasonable. We definitely will be back, ask for Isa because she’s the best!!
Very friendly and not pushy at all
Very nice and professional all around good experience!
First time ordering from Ashley Furniture and it was great! We love our new couch and the delivery team Donald and Darion did amazing!
Very fast and efficient even though our apartment was a little hard to get to!
Very nice and very efficient!
Everything was great. Everyone was friendly and helpful. Would definitely buy from them again!!
Excellent customer service by Maija. She helped me find all the pieces I needed, in the very tight timeline I needed them in, and saved me a bunch of money doing it!
Maija was very helpful and very professional!!! She will make sure that you are taken care of and go home with exactly what you are looking for!!!
Outstanding service
Donald and Brayden were excellent, they arrived early. Set up was quick, efficient, and convenient. Took care of the couch I order. Loading and unloading it carefully. Highly recommend. Ashley makes the transaction very easy.
Donald and Brayden were awesome! They were right on time and very professional. I have purchased quite a bit of furniture from Ashley Stores, and the Wyoming store has proven to be the best. Will definitely be purchasing more furniture.
Always a very friendly store with helpful associates.
Great delivery team!
Donald and Jaylen delivered my dining room table and chairs. THEY WERE AWESOME!!! Very professional, careful, knew what they were doing. Demonstrated the “hidden leaf” system and left after picking up all boxes and packing material. A very pleasant experience. They are great representatives of your company.
Great service! Donald and Jaylen called ahead of time to let me know when they would arrive and only took a few minutes to set everything up.
Experience was great! Associate was friendly, helpful, and knowledgeable and answered our questions with ease!
Donald and Bryan worked quickly and were very polite
They had a great selection and wonderful customer service, Maija was wonderful to work with. I would absolutely come back.
Great sofa! Excellent and fast delivery by Jaylen and Patrick! I always recommend Ashley to friends! Thank you!
Maija Lu was incredibly helpful in my quest for a new living room rug. She showed me all the options in stock and helped me browse the online selection. She informed me about a rug clearance and the insurance. Highly educated on products and very pleasant to do business with.
Maija was great in all aspects of my purchase. I would recommend her anytime
Very helpful and quick to help with what I needed.
Great service from Donald and Brayden. They were very kind to my daughter who wanted to help!
If I could give a - 0 review I would. For a 1 300 dollar purchase. It was more that 15,+ hours to do. Kevin in the Cheyenne office tried after 9 hours of on line. Talking with chats, downloading the app , back to the browser. No documentation sign delivery options. Going out of my way to a local store. And an additional 3 hours. This was worse than buying half million dollar home Ashley Advantage, a joke. I will never purchase from them again. My daughter did not get what she originally wanted, and this is the worst time such ever. Kevin. The only person in the Cheyenne office. He went out of the way to help me. 5 stars to help. The rest of you are awfull.
Jaylon and Darion were very quick, efficient and all around great.
Donald and Darion were efficient and friendly!
And well very unhappy and they dont know how to bill right and 1thousand 500 for a couch and tore once and had to wait over 2 months to get it repiared and all and now re tore and all and no responce from all and buyer beware and when they fixed it and then the cord was damaged and all and u will never get my busness for sure only posotive good sales ppl
Customer Service with Ashley (Cheyenne WY), especially Mya, the rep I talked with, were amazing. I was ordering from California for delivery to Colorado, and they were super helpful and accommodating.
Service was great, slow checkout, didn't have what I needed
Friendly, got helped right away
Donald and Darian will courteous and prompt in delivering my furniture. What a great delivery team!
I purchased a new desk that was delivered by Donald and Darion. Both men were professional and very pleasant. In my opinion, they are an asset for the Cheyenne WY Ashley Furniture store.
I love Ashley Fine Furniture. I have purchased in the past and needed to again. Love the quality of the furniture and especially loved working with Jessica. She was awesome!! Very helpful, accommodating, and knowledgeable. Thank you so much for your time and help !
Donald and Jaylen were very professional, did what I asked, and did not cause any damage to my house. They took all the packaging with them as well. I would highly recommend Ashley furniture and this delivery team!
Donald and Darion crushed it! Great job by them and the company
Donald and Darion were very careful when delivering our new table and even helped set back the chairs in place. 10/10 service!
I purchased a bed set and when it was delivered the staff could not lift the furniture, and the one staff fell down my stairs causing a large amount of damage to my home. The owner stated he would cover the damages and pictures were sent. We didn't hear anything back and had to fix all of the damages ourselves. We also ordered replacement parts for a bed after waiting months to receive it they sent the wrong product. The manager has no desire to resolve this conflict and deal with customers. Update: We did receive a replacement part for the part that was broken. After putting it together the staff that originally delivered our bed never assembled it correctly this is why the slats to hold the mattress broke in the first place, they never screwed in the slats. Therefore I will never return to Ashley Furniture in Cheyenne.
Great, fast and friendly service
Very happy with our purchase and service with Ashley Furniture. They are great at keeping you updated on your orders and everyone we worked with was a pleasure. Donald and Brayden were very efficient and careful while moving in the different pieces. They both were kind and made sure to check where I needed things to go :)
Donald and Brayden skillful navigated a sectional down the stairs, no damage or fuss. To boot Brayden was very pleasant.
Quick and friendly service!
We had a great experience purchasing our furniture. Starting with our salesperson Jessica, who wasn't pushy, kept us updated on the order and just pleasant all around. Then to finish it off with delivery by Donald and Brayden, who were prompt, efficient and courteous.
Jessica at the store in Cheyenne, WY was extremely helpful when purchasing and a treat to work with. I plan on purchasing a new bed from her in the next month or so. Jaylen and Darion delivered my new HUGE round swivel chair and were very courteous, professional, and had the patience of saints! Especially since I have a tiny house with narrow doorways. Thank you guys! 5 stars across the board.
Donald and Darion did a great job. They assembled the furniture in my patio.
Very professional and timely delivery.
Donald and Darion were fantastic with their delivery. Thanks so much!
Donald and Darian were so efficient, clean and very polite! I asked if they were also going to assemble the furniture and Donald said, no, that's extra! He must have seen my face because they both started laughing and said of course we are! We also had a great time with Jessica at the at the store. My sister and I have been told we look alike but we didn't know how much until that day. Jessica had been working with my sister on her paperwork and I was browsing. I came to tell my sister I had something to show her, but after she went to the restroom. My sister left, I sat down in front of Jessica's desk and she began to talk. She was explaining where to initial and where to sign. What am I signing I asked. She looked up and said this is the paperwork we went over. I said, no, I just got here. She looked at me through her cute Betsy Johnson glasses and just laughed!! I said, I'm the daybed, my sister is the sofa! That helped her keep us straight! We had a wonderful experience at your store! Thank you all for the great service!
I really enjoyed working with this branch of the Ashley Store after a recent online furniture purchase of an outdoor sectional! They kept in contact with me via text message, updating me every few days as to the status of the shipment and delivery. I greatly appreciated the texting over getting a series of phone calls. The delivery was on time and Donald and Darion were so helpful as to carefully place the boxes of furniture directly into my garage. I highly recommend working with the WY Ashley Furniture Store!
Donald and Darion did a great job. We're quick and efficient. Thank you
Donald and Jayden delivered our new living room furniture today. They were very professional and were quick to complete the task with no mishaps. Thank you
We had a great experience! We loved the people and they were great help!
Rynna was the absolute best furniture salesperson I have ever dealt with. She was very personable, responsive, and genuinely cared about finding the right living furniture for me. As I live in another state, she went above and beyond all expectations in customer service. Will definitely shop the the Cheyenne Ashley Furniture again!
Staff vary helpful and friendly. Did not feel pressured to purchase. Nice selection
Jaylen and Darion were great!! Thank you!
Jaylen and Darion quickly and efficiently put my bed together! They were done before I knew it and it looks beautiful. I am grateful for the help. Wonderful service
Jaylen and Darion were wonderful delivering our furniture today. They were pleasant and personable while carrying heavy and awkward furniture.
Rynna was awesome. She knew when we needed help and when we just wanted to look. Got us set up with a great new sofa.
Jaylen and Darion did a good job with my delivery. They were professional and right on time. Couch is just as expected and great value for the price. Thanks!
I couldn’t be happier! A large, heavy dresser was just delivered to my home. It arrived on time and was carefully wrapped and assembled, as requested. The two deliverymen, Jaylen and Darion, went out of their way to make sure it was safely removed from the truck and placed where directed. Super polite and very helpful. Five stars for sure!
Donald and Brayden did a great job on installation, clean fast and efficient.
Donald and Jaylen were great. Their delivery was professional, and they carefully placed the box where I needed it to be.
Donald and Darion were very polite, and clearly knowledgeable about the furniture they were delivering. They arrived early and had our beautiful entertainment center set up quickly. Thank you!!!
Donald and Darian were great! They were on time, quick and most importantly careful! They did a great job. What great representatives of your company!
Donald and Jaylen delivered our new table in a fast and efficient manner. Very prompt and respectful. It was a great experience.
Donald and Jaylen called me before showing up 30min prior to give me a heads up they were coming and as well did a good job of delivering my product.
Our couches were delivered today by Donald and Jaylen and they were prompt, professional and so so very helpful. They quickly moved the couches in, helped us with placement and took great care in ensuring there were no issues with our furniture. Would definitely recommend!
Poor service. Way to long to deliver. Lied to. Will NEVER buy from again. Went to competition and was happier.
Darion and jaylen were awesome delivery guys very professional and friendly
Donald and Jaylen Are the best! They were super professional, quick, and hooked it all up for me- I didn’t even have to lift a finger. Truly the best duo to get the job done if you choose Ashley Home Store! Ask for them if you’re getting your furniture delivered.
Donald and Darion delivered our new couch and had it set up in no time. They even made sure we knew how to open/close the sleeper bed. Very professional & kind
I am so happy that my coffee table was assembled when delivered by two very capable men, Donald and Darion. My Siamese cat didn’t want them to leave. Great experience all around thank you guys!
Donald and Darion were great. Super friendly and were even ahead of scheduled time!
Great prices and they had our couch here in less than 2 week! Cody was great to work with!
Thank you to Maritza and Kevin. They made this purchase fast , stress free and they had a few laughs with me 🖤 definitely asking for them next time I go
Although I didn't purchase anything from Ashley Furniture today, I had a very positive experience looking for a couch. The staff were very friendly and not pushy, and this store has really good deals and policies on shipping, prices, and add-ons. If they had a couch that fit my needs, I would've 100% bought from Ashley over their competitor.
Everyone was very nice and accommodating!
Donald and Darion were great They got my new sectional delivered quickly professionally. Alerted us before they showed with enough time to prep. Highly recommend!
Jaylen and Darion who delivered our furniture with care.
We needed furniture to be delivered in a couple of days. Jessica Cupp was our sales person and she did an amazing job in helping us with our selection, pricing and delivery. We would go back to Ashley from now on for all our furniture purchases
Jaylen and Darion were amazing! On time and very courteous, professional and friendly. They definitely made my day today!!!! Thank you so much!!
Donald and Darion did an excellent job delivering my furniture. They were both efficient and responsive.
Helped me get the furniture I wanted delivered to my new home. Made my move easier and I appreciate the team for making this an easy process. Rynna showed me the best customer service I could have asked for and helped correct mistakes that were made so that I could receive my furniture on time. Will be ordering through again!
Donald and Jaylan were great. They were efficient, built everything and cleaned up after doing so.
We love our new couch! The whole process was easy and delivery went incredibly smoothly, Donald and Jaylen had it all put together in 10 minutes which was impressive given that they had to navigate a stairwell.
Excellent
We worked with Jess on Sunday April 16th and had an amazing experience.. The store has so much to offer and a great selection. Jess was very helpful every step of the way. We spent about 3 hrs in the store looking and comparing by the time we were done we had purchased new living furniture!! Jess made sure all our questions were answered and made the purchase as fast as possible. We will definitely return for any other furniture needs and hopefully get Jess again
We love our new table. Donald and Brayden did a great job with the delivery and setting up our new furniture.
Donald and Brayden were such a pleasure work with. Very professional and thorough in every way.
Brayden and Donald did excellent work. Arrived ahead of schedule, got everything put together, trash picked up, and furniture in place. Great job!
Brayden and Donald did amazing and were super nice!
I want to give high praise for Donald n Darian they were both very professional and friendly. Also I want to thank Amber for all her help with picking out the furniture and bedroom furniture.
Donald and Darion were Soopers nice quick.
Donald and Darion were very prompt, courteous and efficient. Great experience.
Jaylen and Darion were great and very helpful during the delivery!
Always very helpful
Donald and Brayden were excellent and extremely friendly. Couldn't ask for a better experience.
Jaylen and Darion were great. Prompt and delivered my patio furniture with ease. Thank you!
Shopping at Ashley yesterday, we were assisted by sales consultant Amber Cain. Amber provided A #1 service!!
Kevin was A1
Mya was excellent to work with from thr Cheyenne store! She was helpful and had great communication back and forth. Hopefully the sofa comes in within the 6-8 weeks! She told me she will keep me updated with the couch. I highly recommend speaking to her in sales! Thanks again Mya!
Kevin did a great job with all of my questions about fitting the set through weird angles. He sensed my hesitancy and quickly had the delivery manager come talk to me. He did a great job putting me at ease that the set would fit! Very happy with my purchase, service and pricing. Thank you! Brooke
Very clean store, Kevin was great working with us.
Donald and Jaylen were amazing and so patient. They handled my furniture with care and made sure it was exactly how I wanted it!
Donald and Jaylen were quick and very professional. Thanks for making the trip from WY. guys!
Donald and Jaylen did a good job delivering my mom's patio furniture. They were really careful.
Jaylen and Brayden did a great job moving everything into the home and were so helpful!
Went in looking for a sectional and Cody stepped right up and helped us find the perfect one!! Was super excited to figure out that they were having a sale when I was there and would definitely recommend checking up on their stock. Quality piece for the money spent as expected.
Cody was a great salesman. Provided all of the Information and answers we needed and walked us through the whole process until we were 100% ready and confident to make our first purchase. Will definitely work with him again!
Delivery team was very professional, speedy with setup and made sure I was satisfied with my items and nothing was missing.
Donald and Darion arrived on time and kept in touch the entire way. We’re very professional and zero issues with any assembly or unloading. Would highly recommend.
Donald and Braydon were great!
I appreciate Donald and Darion for delivering my sofa on time, they were polite and kind. They put my sofa exactly where I wanted it. Thank you. I also recommend Ashley furniture. I have been an Ashley customer for years in California and I was so happy they had an Ashley here in Cheyenne.
Great service and they actually caught a piece of furniture that was damaged and reordered it for me right there on the spot.
The delivery crew was super professional and helped so much in getting an issue corrected. They did a great job!
Donald and Brayden were super helpful and quick.! The table we ordered was DEFINITELY NOT light and they delivered it with care and were super nice.!
Love my new bed! Thank you Donald and Brayden for delivering and assembling it! The process was quick and easy (for me at least). Would order from here again.
Jaylen and Darion were prompt and very helpful with the furniture delivery. Thanks!
Jaylen and Brayden did an absolutely phenomenal job of delivering and assembling our furniture. They were quick and efficient and a great team. We had a slight scuff on an item which they were quick to offer a discount or replacement of the piece that was damaged. Couldn’t of had a better team, thanks guys!
Kevin was so patient and helpful with us finding our new couch. He gave us a ton of updates on delivery and made the process easy! Donald and Jaylen were so efficient and delivered our furniture quickly. They barley made any sound with my newborn upstairs.
Awesome delivery, Donald and Jaylen did an amazing job very friendly .
Nice guys that were careful and did a wonderful job!
Donald and Brayden did an awesome job. Will definitely be ordering from these guys again
Very efficient and respectful! Made it an easy process.
Consultant Amber Cain was kind, helpful, understanding, attentive, great listener and very professional. Extremely satisfied with my purchase. The only thing that will make my purchase more satisfying is in two days when when my lift chair will be delivered and I am sitting in it! Amber is # 1 in my book, thank you. Donna Reiff
Quick and easy! Donald and Jaylen were both great.
In love with my new kitchen table it's so pretty and is very nice quality can't wait to use it with my family! Thank you Jaylen and Donald for delivering and doing a great job at setting it up!
Great quality furniture and professional delivery. Great communication throughout the delivery process. Donald and Jaylen were very polite and exceeded my expectations, thank you!
The sales sales staff were so friendly and helpful and the delivery team - Donald and Brayden - were so quick and efficient! Would definitely recommend
Donald and Darion were awesome!
Donald and Darion were very professional and provided a quick and easy delivery/setup experience!
Donald and Darion were great!
Donald And Darion were efficient, professional and good natured. Great Service!
Awesome service and very quick! Thank you guys! Friendly and professional!
Donald and Darian were very prompt, polite and did a wonderful job delivering my new furniture and assembling it. They noticed a damaged piece right away and informed me and had already contacted the store to order a new replacement quickly. Very pleased
Very sharp detail oriented Staff. I supplied an item number that was incorrect for the color. They caught that and re-confirmed, if not for that, I may have ordered something of the wrong color. Great catch, entire staff was very helpful and kind. Pleasure doing business with you, Rick
Jessica and Kip were very pleasant and knowledgeable very pleased worth the trip up from Loveland
Jaylen and Brayden did an excellent job of delivering and setting up our new sectional. We were kept informed of the delivery every step of the way. Very happy!
Jaylen and Brayden were super efficient and had my table and chairs unloaded and assembled in 20 minutes! Very professional and polite.
Kevin was great helping us find exactly what we wanted! Thanks Kevin!
Update: The Ashley furniture team has worked with me to get most items fixed from my prior review. After this experience, I would recommend the Ashley store to others. I appreciate everything they have done. Prior to the delivery of my couch, my experience with Ashley furniture was positive. After receiving my couch that I spent a decent amount of money on, the fabric was extremely wrinkled and pushed in. They claim that this is the way the material is supposed to sit. After much research, this statement is not valid. Also, one of the arms of the couch makes a noise. The noise sounds as if it’s going to break. They formed me that someone would call and schedule a service. This never happened. I advise you to be very careful when you sign the papers at the drop off of your furniture. Do not let them tell you certain things are normal, and it will become better after a few days. I also advise that if you express concern for your furniture less than a month after delivery, this company will not take it seriously. I always loved Ashley's furniture and was happy to find a location that was near me. Unfortunately, I would not use this company again. I hope that this review will help them to acknowledge future customers and take their concerns seriously.
Great customer service at Ashley!
Donald and Jaylen did a great job. They arrived almost 40 minutes early and were quick and efficient in getting the Sofa up into my third floor apartment!
Donald and Jaylen were fast and friendly! Will always recommend Ashley Furniture!
Donald and Jaylen made my today and they did absolutely fantastic. They were very quick and careful getting items brought in! These get an A+++ and I’d give them more then 5 stars went above and beyond! I am changing my review after one year due to how they just decide to do a review of my account and then closed my account with zero notice. I found out it was closed when I tried to login and pay my bill today. Do not use there credit card they will just close it after a year and not tell you why even when you call and requested why. By far the worst experience I’ve had with a company such as this. Just pay out right or buy somewhere else!
Donald and Jaylen were absolute sweethearts and provided excellent service. Highly recommend these 2 guys. Give them a raise!!
Love the couch. Was a pretty seamless experience- even with rescheduling a deliver (my fault not theirs). Donald and Jaylen We’re great! Came in, set up, and made sure I liked the couch before they left. 10/10 stars!
Great experience, friendly, professional, quick and careful. Good communication. Donald and Brayden are rockstars!
I like the furniture and the delivery went very well. My dresser was damaged in the truck, but the delivery personnel ordered me a replacement and delivered it to me when available.
Donald and Brayden were very professional and did a great job setting everything up where we wanted it.
Jaylen and Patrick delivered our new sofa and were very careful with the furniture and very kind during the delivery. We were very satisfied. Thanks
Donald and Brayden were great and helpful with everything I needed. Friendly and very professional. I appreciated their assistance.
Both Donald and Brayden were so nice and efficient! The couch is beautiful! I hope I get the same delivery guys when I buy another!
Brayden and Donald were so polite and friendly. They moved my new couches in within seconds. No scratches on the walls they were a delightful start to my day. Thanks guys.
Donald and Brayden were awesome with the delivery of my sectional and ottoman. They were fast and set it up carefully. It looked just like it did on the showroom floor.
the girl on th3 phone spunnded cute
Donald and Jaylen were professional and very helpful with setup.
Donald and Jaylen were great. Very courteous and mindful of trying not to track too much snow in. They were very careful entering the house with the furniture. They were both very friendly and did a great job with the delivery.
Donald and jaylen were great professional and quick.
Donald and Jaylen were very professional, polite and courteous when they delivered my 5 pieces of merchandise. Both were very adept in the assembly that was required. They called prior to delivery and removed packing materials when finished. I was Very pleased with the entire process.
Jaylen and Patrick did an excellent job! On time, professional, and very efficient.. Well done gentlemen!
Stopped in just to look at a new mattress, Amanda greeted us and helped us find a mattress that would work good for us. She listened to what we wanted and also interpreted what we needed in a new bed.
Donald and Jaylen were awesome
Great delivery
Received my furniture delivery yesterday from Jaylen and Darion. No issues whatsoever. They were both pleasant and had everything in quickly. Thank you!
Jaylen and Darion were fantastic! They were on time and delivered my furniture quickly and efficiently. They put everything exactly as I wanted and were pleasant and personable. They both provided great service that was very appreciated !!
Jaylen and Darion were great with my delivery.
My couch & love seat came earlier than my receipt stated! They are comfier than I expected & delivery with Jaylen & Darrion was a breeze. Very professional & very fast. I guess I should order my coffee tables next! 10/10
Donald and Brayden were friendly and professional. The couches look great and they put everything where I asked. Very satisfied customer!!!
Jaylen and Darion were great! Quick and professional service of a dining room set. Ashley has a great integrated update system that shows you how far away the delivery is, so you can plan you day very easily around service. Would recommend :)
Donald and Brayden were awesome. They were mindful of our home and walls and super friendly.
Donald & Brayden were amazing! This is the second time they have delivered a couch to me. 10/10
Donald and Brayden were the utmost in professionalism! They were polite, courteous, and friendly. They represented Ashley furniture in a marvelous way!
Donald and Brayden just delivered our furniture! They were both so professional and helpful. They helped us rearrange the furniture as well. They are great representatives of Ashley Furniture!
Donald and Jaylen did a great job bringing in and setting up our new sleeper sofa. Kudos to them. And we love the new couch!
Donald and Darion were very professional and punctual.
Fantastic delivery and furniture! Donald and Darrian were professional and fast!
Donald and Darion did a great job. They were on time and very courteous.
Donald and Jaylen and the Ashley Furniture Team were great. They maintained a high level of communication and called while 30 minutes out. And when they arrived, they came in, unboxed the couch and assembled the legs. They were in and out in 10 minutes. Thanks!
Donald and Brayden were prompt and efficient. My furniture arrived in perfect condition.
Donald & Brayden with delivery did great.
They have some nice stuff, but no one wanted to help me so I went somewhere else.
Donald and Jalen were fast and efficient
Donald and Jaylen delivered my furniture quickly and efficiently.
Love our new couch! Donald and Brayden were awesome! 👍👍
Good professional staff. I went in was pointed in the right direction, had time to look around (w/o someone up my!!) after I was finished looking I was approached in case I had any questions. At that moment I spoke of the 2 items I liked and was told the good about both so I could make up my own mind……..item purchased. Thank you all at ASHLEYS. Quick easy.
Donald and Brandon were great with the delivery!
Amanda helped me find exactly what I was looking for and eased all worries. 5 stars for Donald and Brayden delivering the furniture. They were punctual, friendly, efficient and respectful. Thank you!
Amber is great to work with and had patience and time with me so I can choose exactly what I liked and wanted!
Our sales person (Kevin) was attentive, sweet, and not at all pushy. He made sure we got what we were looking for and I’d come back to shop with him any day. 5 stars all around.
Crystal was amazing and helped me find exactly what I needed. She was super nice and not pushy at all. Make sure to ask for crystal when you shop for your furniture
Rynna was spectacular, we came from Denver looking for a specific Ashley Furniture headboard and she did everything we needed to get it all arranged and ordered! It was great and super simple! Really appreciated her!
Over priced for the quality of furniture received. I have purchased furniture form Ashley's twice and have been unhappy both times. Our last purchase, we paid almost $1,000 per recliner and one has almost no padding in the arms, you can feel the steel framing and the rocker hardware was installed incorrectly and we had fix it in order to sit in the chair. We purchased one of their higher quality products and it's a very low quality for the price we paid.
Way nice store, had great help to search for all those unknowns. We were just window shopping per say for living room and a bedroom upgrade. As time gets closer we will be back to make decisions. Thank you Ashley's!
Had a great experience at Ashley's . The folks were very friendly , helpful and not pushy . Kevin was our salesperson and he was great to work with . Plus this store is locally owned and operated . We would recommend them to anyone who is looking for great products and service .
The people who work at Ashley's furniture are very friendly and helpful. I bought furniture from them before Christmas and went back recently and bought more to fill my apartment up with good quality furniture. Each time, there was always someone helpful and cared about what I wanted. I even had help picking out colors to match my previous purchase. I definitely recommend Ashley's furniture.
I'm a bit spoiled by the new Ashley store by us, so this store was a bit of a change. This store is not new and perfect but the staff we encountered were al friendly. What I really appreciated was that the salesman we had was wonderful. We were shopping for a table for my son and his wife for their new home, it wasn't a quick decision yet never felt rushed.
Ashley delivery staff Donald and Jaylen were great. Able to deliver my order earlier than expected and they put it together quickly. They were very nice and courteous! Very happy with the process!
Donald and Jaylen made moving the furniture I purchased look like a breeze. They unloaded and reassembled the couches in less than 20 minutes and were respectful of the items I already had in the space.
The sales staff was very helpful. These are difficult times with supply chain issues. They were able to put a set together that I liked. The delivery and install team Donald and Jaylen worked fast, were very polite and cleaned up!! Thank you!!
Ordering online was scary but customer service of sales rep really made the ordering online smooth and stress free
Donald and Braden were just here to deliver and set up my new bed frame from Ashley. These guys were personable, quick and helpful. Kuddos to the Ashley team for great service. I’m recommending them to all my friends!
A bit pricey and sales woman way too talkative! Bought elsewhere.
Really love our new living room and bedroom set.
Donald and Darion were fantastic and delivered our furniture fabulously! Very kind, professional, and courteous!
Staff was nice and great but didn't have what I was looking for
Very nice and friendly service 5 star
Outstanding Supporting and pricing! Great quality…. Fabulous staff!!!
Ask for Jess, great service.
Amber Cain was awesome. Very knowledgeable and helpful. will be back to work with her on more funiture needs
Kevin was very helpful and patient! We looked over various options of payment for us and he was understanding of our pursuit to find the perfect couch. Thanks again! Edit: I just received my couch today from Donald and Jaylen; what a painless experience! Thanks to the whole team at Ashley’s, truly.
Cody was extremely helpful in our purchase. He was knowledgeable, professional, and absolutely courteous.
Very good service and my sales lady met all my needs.. I plan on my order going just as smooth..Thank you..
Donald and Brayden were the best delivery people I have ever had!! Firstly they were so nice and so cheerful! Also they were so efficient in putting together my furniture! Thank you Donald and Brayden so so much I love my table!
A regular furniture store, a lot of items but many are just a different fabric on the same model.
Nice furniture store with fruendly workers, but didn't have what we wanted.
Donald and Jaylen were punctual and pleasant. Got my chairs in quickly and without issue. Thanks.
(Updated) Ordered a couch online and was supposed to be delivered before Christmas and now it's pushed back until New Years Eve. No discount or reimbursement. Ordered it over a month before it's supposed to get delivered. 👎 I contacted Dan after he responded to my review. Dan was courteous and understanding of why I was disappointed. My furniture was delivered 2 days after the original delivery date and that was perfectly fine for me b/c it still arrived before Christmas. Mario and Jaylen the delivery guys were amazing and nice. Thank you so much!!! 👍
Donald and Jaylen were awesome. On time and very efficient.
It took awhile to get my sectional, but not bad all considered. Megan was always updating me along the way. Delivery staff was as awesome as Megan was. Even helped remove my old couch to the garage and waited for my son to vacuum. Was a far out delivery into Colorado. Solid company. Great experience. Will return.
Amber was amazing and very willing to help me make a difficult decision. Thank you
Jacob treated us very nice and helped us find what we are looking for!
The owner is very rude. I've seen him yell at his employees in front of customers. It is very unprofessional to make someone cry especially in front of customers. The staff there are excellent and very friendly and knowledgeable.
Very willing to show me what wanted. Jacob Very pleasant and patient
I have been to this store multiple times just seeing what new furniture could fill my house and it's always the same. They'll help you ONLY if you're buying right now, otherwise they ditch you. I've heard the manager being very rude to his staff as if he's on some crazy power trip. I've witnessed discrimination, favoritism and much more. I finally found 1 good person there that was going to fill my house amongst some of my model homes just to hear they let her go. I was beside myself. Was it because she was a single white mom? Was it because her children were black, was it because she got sick 1 time? I will never recommend anyone there. I see a lawsuit coming. Just a witness to it all.
Perfect and fast delivery and set up! Donald and Jaylen nice guys and professional!
These two guy's y'all sent was awesome. They were very professional and polite. On time. Donald and Brayden came in our home and set up like it was an open house ... Thank you for sending me the coolest guy's to meet.
Donald and Brayden were super nice and helpful
Great costumer service our delivery guys Donald and Mario were great.
Donald and Mario were early, put it exactly where we wanted it, very nice.
Amber was very helpful and made the ordering process very easy. Can’t wait to get my couch!!
Donald and Mario were very polite and on time! Great communication and they were super fast. Happy with my furniture :) It was even snowing outside and they made sure to keep everything clean
Donald and Jaylen were great to work with. They got things done quickly and respectful.
So happy that the Ashley in Cheyenne was able to get my item and send it to me. Thank you!!
I’m in love with my new bed, it’s exactly what I was looking for it. Plus a huge thanks to the delivery guys (Donald and Brayden) for their excellent customer services, I’m extremely pleased !!!
Great job! Early and efficient. Friendly too.
Donald and Jaylen were a great team and very helpful!
They were great! Very efficient and quick. Friendly and very helpful.
Donald and jaylen did a fantastic job
Ordered a bed thru their showroom. They were honest and upfront. Delivery team was on time and did a great job setting up the bed. Only thing I didn't like is you walk in and everything is marked up 2 to 3 times what they sell it for, it makes it so you can't walk around and know the real price you have to have a sales person bouncing back and forth asking a manager what the price is kind of like a used car lot. Other thank that we will purchase from them again and recommend to our friends, Co workers, and family!
Donald and Jalen were great
I ordered eight chairs, and four high chairs, it's been two months and I still haven't received
Donald and Jaylen did our delivery for us and were amazing! They were able to get our new couch in the basement without marking up our walls. Y'all, I don't know how they did it. It was not an easy task.
The Ashley team was great. From the store phone reps to the delivery team of Jaylen and Mario everything was 5 star!
The purchase was easy. Lots of selection. The delivery took about 5-6 weeks (as everything these days) Brayden and Donald were fantastic. They were on time, friendly, efficient and cleaned up behind themselves. Great experience.
First off, the item got delivered on time. Within the window they provided us. Jaylen and mario were so friendly and quick. Could not recommend this experience enough.
Great delivery service! Thanks Donald and Brayden! Excellent furniture and service!
Jaylen and mario were very professional and helpful with our delivery. We are very happy with their work and the products received. Thanks!
We are so happy with our new dining room set!! Jaylen and Mario were super professional and kind and they setup the dining set very quickly. Everything looks great - thank you so much!
Jalen and Mario were great. They arrived early and put everything together very quickly.
I ordered our 3 piece sectional sofa on April 18, 2022. It was delivered October 18, 2022. Exactly 6 months to the day it was ordered. The wait was worth it! It is exactly as I had hoped it would be and the fabric is super soft. I bought it through Ashley of Cheyenne. I found the add on the internet and purchased it through them ....sight unseen. The delivery team of Donald and Brayden were extremely professional and friendly. They quickly and adequately answered all our questions. All we did was stand back and watch them work! I'm a very satisfied customer and will do business with them again in the future.
The salesman was very helpful a d i found everything i was loomi g for
We just bought our 4-year old daughter her first twin bed from Ashley and it looks amazing in her bedroom. Thanks to Jessica Jordan, the sales associate, and the rest of the staff for their help in making this purchase. Also wanted to recognize the two delivery guys who delivered and set up the bed in a timely and efficient manner and were very kind and courteous. We are so happy! room.
Staff was friendly and helpful in explains the shipping details on my purchase. Will update once received.
Donald and Jaylen did a great job with my furniture delivery! They were on time, efficient, cleaned up all the packing boxes, and made sure things were places where I wanted.
Donald and Jaylin were extremely helpful and very professional when they delivered my chair and ottoman yesterday. The oversized chair was quite a challenge to fit through the door of the master bedroom, however they made sure to provide padding to the entry way to avoid any damage to both the door frame and/or chair. I am very satisfied with my new furniture addition from Ashley Furniture and thankful for their friendly staff!
Spacious showroom, very helpful staff. Went in after looking online and ended up selecting something different since they have the furniture inhouse to sit on and experience. Very Important.
Donald and Jaylen were very kind, accommodating, and helpful! They made sure the couch got in safely, where exactly to put it, and that I was happy with how the couch appeared.
I had a good experience when shopping and ordered exactly what I wanted pretty easily. It’s been 4 months of waiting for all the parts of our sectional (I know it’s not Ashley’s fault) and I got impatient and asked about options. We ended up doing a partial delivery since the only parts not ready were not that important (like the ottoman) and was able to get delivery scheduled pretty quickly and around my availability. The delivery guys Donald and Patrick were very helpful, professional and quick. I mentioned I wanted to put felt pads on the feet since I just had my hardwood floors redone and I left them out but had to run downstairs to answer a work call. I came back up and Donald had already done it and everything was done! Helpfully they will be delivering my second order too!
Sales team was very knowledgeable and helpful. Delivery by Donald and Patrick was excellent. Both very professional and efficient. Love the new couch.
Donald and Patrick we very professional and kind during the delivery process. They worked very hard to get everything delivered in a quick and careful manner. Your work is appreciated.
Ashley furniture delivered our purchase today and the service was great! Donald and Brayden made sure everything came in one piece and were very kind the entire time. Thank you!
BUYER BEWARE!!! You can find the same furniture on line at Coleman Furniture. The have great reviews and free shipping. Prices are hundreds of dollars less. Ashley will not work with you so don't get stuck like we did.
Worst junk I've ever bought. Bought a bedframe, entertainment center, kitchen set, dressers, and couch. All fell apart within a year. Someone came to repair couch, didn't have parts, then never came back. Awful.
Donald and Jaylen were efficient and professional with the delivery.
I purchased a sectional in June for Fathers Day and we were told by Angel that we would receive our furniture by middle July. We did not receive our furniture until August and did not recieve the furniture cleaning kit that I was charged 150 dollars for. Customer service has been non existiant I've called and have been lied to was told I would get the kit in the mail. My furniture was cheaply build already showing sagging and wrinkles the ottoman is bad. I'm super upset for the lies and lack of communication.
We recently shopped at Ashley Furniture in Cheyenne for a bedroom set for our rental property. The staff was very helpful in listening to our needs and showing us different qualities of furniture to meet our budget. They have communicated well on the delivery and we trust that that will go well also.
Donald and Jaylen were great and quick about getting everything built and taking all the packaging with them afterwards.
What a fantastic experience. Kuddos to our salesman, Jordan. I went in to shop with my sister and I fell in love with a furniture set. Jordan was very knowledgeable about the product. We had requested to see many furniture items, he was so helpful with getting information about pricing. I got a great deal. They took more off because I made purchase with cash and made my decision today. Also, want to give a shout out to the other employees (Brittany especially) as they work well as a team. Thank you everyone.
Entire process very smooth! Perla was fabulous to help us get the right choices and Donald and Jaylen did a great job safely delivering and setting up with kindness!
Worked with the sales folks over the phone. Brittany is very knowledgeable and follows through.
Donald and Braden did awesome with the delivery of our dresser. Very professional and respectful to our new dresser as it was being delivered. Thank you guys!
Donald & Brayden came & put our bedroom set together. They were quick & efficient, very happy with they’re service.
donald and jaylen were amazing and fast. high recommend them!
Donald and Jaylen did an amazing job moving our sectional in and did it with great speed and efficiency
I bought a couch a rug and three tables from them. I decided the rug didn't match so I went back to buy another rug. Selected one. And they couldn't find a price. So we agreed on 60 Dollars. They then found the price and said they couldnt go lower the 200.. then they brought me to the outlet. Said ALL the rugs are 97. So I picked one. They then said well that one is 200.... I am very unhappy. I am disappointed I have spent all this money and they won't honor what they said!!!
Donald and Jaylen (delivery guys) were fantastic! Prompt, courteous and quick ! I am very happy with our sectional and recommend Ashley furniture!
Great selection at great prices!
Had a wonderful experience here on Sunday, Sept. 18th. Bill was an incredibly helpful and patient salesperson and Joe (the manager on that day) was great to work with also. The two of them went out of their way to make us happy with our purchase decisions - both in the store and the next day on the phone when we called with some follow-up questions. Hope our delivery experience matches our buying one.
Gabrielle (Brielle) Bristol was amazing! She helped us get the best furniture for a good price. She was polite, took the time to explain things, and went above and beyond for us. Definitely coming back to see her when I refurnish my place.
Excellent service Donald and Jaylen were very professional and courteous.
Donald and Darion were great. They were super kind and did a fantastic job assembling the bed frames!!
We are repeat customers here! The staff is so friendly and helpful even when we bring our 3 crazy boys in. We will be back!
Jessica was very helpful.
Delivery went off without a hitch. Donald and Brayden We’re professional and helped me get my purchase safely inside. Thanks for your help!
Donald and Brayden were very timely, kind, and helpful in delivering our Ashley Furniture!
Donald and Jaylen called 10 minutes prior to arriving and delivered our furniture as scheduled and on time. They were friendly, courteous, and helpful and represented Ashley Furniture in an exemplary manner.
Donald and Jaylen were courteous and efficient when delivering to our home.
Had a awesome experience looking at furniture. Our salesman Jessica was very helpful and patient. I would recommend everyone to stop by.
Donald and Jaylen were great delivery guys! Called about 20 minutes from my house and were quick with the delivery and set up.
I called to ask if they will ship to Englewood (cherry hills) CO and they do! They also said their delivery includes assembly. They were nice, easy & friendly.
Donald and Brandon delivered our new table and chairs. They were friendly and professional in coming into our house and assembling our table. It was a pleasant experience.
Donald and Brayden were friendly and efficient! I appreciate their patience to navigate my small apartment door.
They found the mattress I was looking to buy for my rv. Very easy, smooth and priced fairly.
Donald and Patrick did a excellent job. They called to let me know they were on their way. They arrived during the time frame they gave and did and excellent and fast job putting my furniture together. I would love them to deliver my furniture all the time. Keep up the good work guys.
Jaylen and Brayden arrived on time and were helpful bringing the chair into the house.
Diana was super. Very friendly and didn’t push us into something we didn’t want. Found exactly what we were looking for with her help
Great staff, awesome deals, very courteous and helpful
Bill was extremely helpful and knowledgeable. He was patient as I thought through the options and we are looking forward to having new furniture soon
The couch we ordered was too big to get into the basement unfortunately, but the delivery team of Jaylen and Brayden were great nonetheless.
Arianna was very helpful and welcoming when helping us pick out a new couch and recliners! Such an amazing experience
Super job Donald and Jaylen were clean and organized
Thank you so much Donald and Jaylen for delivering my sofa on time and providing great customer service.
Donald and Jaylen were on time and fast with the setup. They were professional and hard working. Thank you so much -April
Donald and Patrick were awesome. They were prompt, friendly and very knowledgeable. They made sure to run me through the operation of the new base and made sure no debris were left behind. Overall a great delivery experience.
Donald and Patrick are stellar furniture delivery guys! They were courteous, polite and also had a sense of humor. A pleasure to work with! Thanks.
First time ever buying new furniture and I'm so happy I've gotten my bedroom set here. Riayn and Joe was so helpful and gave me a great deal. I'd definitely recommend more people to come shop. Thank you all for yall help.
Wow! What a great experience shopping at Ashley Furniture today! Jessica was the best to work with!! We even bought way more pieces then we had intended to!! **Thank you Donald and Mario for delivering our furniture! You guys were very professional!
Jessica stayed late and helped me finish my order during the Labor Day sale! So friendly and helpful. The same saved me SO much money!
Jaylen and Brayden were right on time. They were courteous and friendly and even complimented our home! And not to mention that the couch they delivered is incredibly comfy! Stoked! 🤘
Jessica and all the staff were great with me and my 3 rowdy kids!
Thank you Ashley very good attention Perla was so helpfully and so kind
Thank you so much, Diane!!!
The furniture delivery was done efficiently and respectfully. Donald and Jaylen showed up on time, were friendly and quick. They did a great job working around pets and a 2 year old. They put everything together and cleaned up the mess! Would like them to deliver again if needed.
Bought our couch about a month ago and had it delivered. Donald and Jaylen did a great job at getting it to us with give us a heads up before arriving. They set it up how we wanted and we’re very nice!
Sharyn Worster & Tariq Khan were great in assisting us to make a decision on a mattress! We chose the Stearns & Foster Estate! Very friendly and informative!!!
Delivery was great 👍
I was working with two individuals Mya started me out and Ari finished up the process for me . They were all wonderful and great customer service.I got a great bedroom set as well
Just bought a couch and mattress with Jessica. She was super patient and helpful with helping me pick out the right fit for my needs. Will shop with her again anytime.
Jessica was so helpful and patient
Jaylen and Donald did an excellent job with the delivery! Treated the furniture and my home like it was their own. Thanks for the phenomenal service!
I came into Ashley furniture on the 1st of Sept 2022. I was greeted at the door and had top notch service thw entire time. Diana was extremely helpful, knowledgeable, and extremley pleasant to deal with. Anyone going to Ashley's ask for Diana.
Diana was extremely helpful and was absolutely was of the nicest people I've ever met.
Brayden and Donald were very nice and careful dropping off our furniture.
Donald and Darion were great during the delivery of my dresser and bed. Great communication, very polite and got the job done quickly. Great team work equals to Great employees! Thank you!
Donald and Darion were right on time and incredibly efficient and friendly. I'm so happy with our new outdoor dining table!!
Delivery service was great! Donald and Darion were very careful while moving our massive bedroom set into our home . I also appreciated their effort ensuring no trash was left behind ! Great work Gentlemen!
Donald and Brayden were our delivery people. They were very personable and professional. I wish more people were as helpful and nice. Thanks Ashley
I bought a dining set 5 months ago and it was delivered today. I went with 4 stars just because the communication from the store was a bit lacking. I got a text about once a month to say that they still didn’t have an estimated arrival date. The delivery was wonderful though. Donald and Brayden were courteous, efficient, and careful when bringing in the furniture. I can’t think of anything that I would have them do differently. They cleaned up the packaging materials and apologized for the tiny bits of styrofoam that fell on the floor. It was very smooth.
nice furniture.
Donald and Darion were great. They assembled the table and placed it in the room. They demonstrated how to install and remove the leaf. It’s nice to see that Ashley has responsible employees.
Donald and Darion were great to work with. They conducted the delivery professionally and on time. Great service provided by both individuals. Thank you!
Donald and Brayden were communicative, super quick, and professional. Love our new couch!
Donald and Brayden showed up exactly on time and did a great job setting up the furniture.
Donald and Brayden did a great job, set up the couch and were very professional! 10/10 service
Donald and Brayden made it a quick, easy and professional delivery with courteous communication to let me know they we’re running early.
Had a great experience today buying a dinning room set. The guys that wrapped it and helped me load it was very helpful
Donald and Darion did a great job. The install was quick and clean and they were very polite. No issues at all with the installers.
Delivery guys Donald and Darian were courteous and efficient with the delivery and assembly of my new dining set:) Very much appreciated them and would recommend them friends and family:) Thank you Kelly Riggins
Donald and Darion delivery employees from Ashley furniture are awesome not only they came early than scheduled they are very professionals and nice.
Donald and Darion were professional and polite. They did an excellent job delivering and installing our new furniture.
Donald and Darion Did an amazing job bringing in my order! Very professional, very friendly, thanks
Donald and Brayden were great! They called to say they would be early and make sure this was ok. They got all the pieces of our couch upstairs in a timely manner and were so nice!
Brayden and Donald were extremely courteous and worked quickly. The delivery was on schedule with great service.
Donald and Brayden are fantastic!
Donald and Brayden set up my table in 15 min. Super nice guys, great experience!
Very patient and flexible with the space they were given in my 500 sq foot apartment. Donald and Brayden did an amazing job and I am very pleased with the service.
Thank you Donald and Brayden for your fast and safe delivery of my furniture!!
Tariq was absolutely amazing with helping me place my order for my new Ottoman. I had been having so many problems…& he took care of me immediately!! Thank you so much Tariq‼️Can’t thank you enough‼️
Mya was great. Easy to work with especially for a furniture store.
Donald and Brayden were courtious, polite and professional when they delivered my furniture. Very careful when they carried it in not to disturb any wall hangings. A couple of good guys! Thanks
Was able to get what I was looking for and able to pick up all within about an hour. Angelina was very helpful and showed me everything like what I was looking for.
Quick, easy purchasing, Tariq was very professional and was able to get me everything I needed! Best furniture store around!
If you go here, go to Tariq. Extremely patient and takes the time to help any way he can.
Great recliner for good price. Kaley was a knowledgeable and helpful sales person. A good experience
Nightmare customer service. The sales person I spoke with no longer works there. I was told multiple items were in their warehouse but for others she didn't have an ETA even though the "online store" has the same items in stock. When a manager became involved after having to reach out for a status again, I was informed the "in-stock items" were damaged. I'm guessing the first sales person was trying to sell me items another customer rejected as damaged. I've waited a month and a half with still no answers when the missing items would be delivered. I was finally able convince them to deliver some of my items ordered but others remained completely out of stock. After the delivery of the part of my order I noticed my card was charged for the full amount, including one item that was canceled weeks ago and others that were still completely out of stock. I decided to cancel the missing items, the same manager who has not been able to give me any ETA wants to charge me a 10% fee for canceling and has no explanation for why I was charged for unfulfilled items. I am filing a dispute with my credit card company. Stay away. ** Edit in response to Dan - I called and was told you're not available to speak. I left my phone number with Lexi.
I was a very rewarding visit for me. Angelina was very professional as well as being a pleasure to assist me in purchasing a new bed. She went above and beyond.
Kailey was patient and very accommodating, great service, highly recommend!
Kailey was wonderful and so helpful!!
We purchased the extended warranty for our new couch only to get denied our only claim less than a year later, the sales person did not explain that this is a limited warranty company and actually doesn't cover anything. You're better off going to a bigger company down in Colorado.
Donald and Jaylen were very professional with our delivery. Our items were brought without any dings or damages. They arrived before the scheduled time.
Today was a hectic day, overly busy with the holiday around the corner. Needless to say the staff did a wonderful job to accommodate and fulfill my needs! Amber was doing her best to tend to each and every need presented her way, along with the other staff running around trying to accommodate other needs as well. Thanks for the great job! :)
Mya was a delight to work with! Thank you! I hope you get a snack.
Just wondered around in store for about 45 minutes. Had many questions but not one employee approached us. Hard to tell who works there. Needing to buy furniture now but no help
Easy to deal with. Give you exactly what you ask for.
Mya was awesome! I had some trouble placing an order online because my shipping address for my new apartment wasn’t being recognized. I tried calling the corporate customer support number, and they told me my billing and shipping address had to match. I knew that was wrong, so I called the closest location which was this one. Mya helped me out and told me it would be no problem to have everything delivered to me, it would just have to be ordered internally at the store rather than online. She got everything taken care of for me, thank you Mya!
Auto delivery notifications were great and accurate however it would have been nice to be able to contact the drivers to direct them with specific building instructions. But that is a flaw in the system and not a reflection of the delivery guys. Jacob and Jaylin (the delivery team), was fast and professional. Thanks again for a no frills delivery.
Kailey was super helpful and knowledgeable! Super friendly and easy to work with!
Tariq Khan was very helpful and took good care of us for the 3rd time. Definitely will be returning if we need anything
Mya was helpful and fantastic. Quick and easy, thank you!
Jaylen and Mario did a great job of delivering and setting up my new recliner!!
Easy, no hassle buying experience!
Ben and Kailey were extremely helpful and so knowledgeable. They went way above and beyond for me and made the process so easy. 100% recommend!
Wonderful service, couldn’t ask for anything thing better
We was shopping for chair for my man cave and Ashley was very helpful in helping me and my wife pick out the best one . I will definitely be returning for more items . They also price match , so I got a big saving
Was greeted at the front door and shown exactly what we were looking for by Ben W.
Jaylen and Patrick arrived from Ashley Furniture with our recliner right on schedule. They worked quickly and carefully in tight quarters. Jaylen was especially polite and professional. The recliner is awesome. Just great. Thanks to Ashley furniture for the affordability we needed and the quality we hoped for.
Had an awesome delivery experience with Jacob and Jaylen. They were both extremely professional and respectful of the property. They worked fast, and had my furniture completely in within a few minutes of arriving.
Ben was very helpful and nice I knew exactly what I wanted when I came in but otherwise very helpful
Mya and Ben were very courteous and knowledgeable.
Arianna was cheerful and helpful and processed my order quickly for much less money. Night and day difference to the store nearest to me which is why I ordered out of state.
It was a pleasant experience, the staff was very knowledgeable and friendly. It was a very smooth and overall great experience.
Amber was amazing and helped me find exactly what I was looking for. So happy we stopped by instead of choosing something online.
I ordered a bedroom set, a seat and some bar stools in person with an associate. I was told my bedroom set was in stock and she was confident it would be delivered within 4 weeks. Within an hour I got a call that I needed to buy the bar stools in sets of two so I either had to pay for another stool or return one. After 4 weeks my chair was delivered, already broken. The guy in the back said oh it doesn’t matter you have insurance no big deal. 4 weeks later my bed was delivered. Unfortunately it was NOT the bed I had ordered. When I called for a solution I was basically told to keep the bed or wait forever for the one I wanted because now it wasn’t in stock, and although I received the base model of the bed and not the premium I was only issued a $100 refund. I hope this place goes out of business.
Bought an outdoor sofa… came with a Broken arm…. They sent 2 replacements. Both replacements came broken as well. Haven’t heard back from the company since….
Very helpful and knowledgeable
Our consultant Perla was great! She was very helpful and was never pushy or hovering!
Fantastic selection well worth the drive from Denver
Will be a long stretch to buying from this place again. 1st: Prices are way above American Furniture in Fort Collins. Same products. Even products from Ashley brand sold by American Furniture, are cheaper at American Furniture. 2nd: Takes forever to deliver, plus they don’t give a delivery date (not even an estimate). We got an entire bed set exactly as sold at Ashleys on a Friday evening at American Furniture and they delivered it the following Sunday and had everything mounted in 10 minutes. I was planning on furnishing my entire house (that has no furniture) from there since their interior designer was great and so kind of visiting our place to help us select furniture that matched the house. But could not afford buying something without a delivery date.
Tariq was great help. 👍
Tariq was awesome. Great selection and easy process.
Mya was awesome!
Brandon wheeler was very helpful and friendly Helped me understand the process of financing the Couch, I'll be back soon for more inventory
Great experience! No pressure on our purchase today and the salesman was patient with us.
Jaylen and Jacob delivery Very friendly, timely careful but at the same time very fast.
Maya was amazing and is not a chihuahua. We came in for couches and ended up with a mattress as well. She was not pushy, she was very patient and very inviting. Would definitely come back because of the service we received.
Very thorough and tried to find what I wanted in stock today.
Both Jacob and Jaylin were awesome and professional. They brought the new couches in, put them in the spots I asked them too. Made sure everything was working well. Thank you, couches are beautiful.
Brayden and Jacob arrived on time; and quickly and efficiently set up my new couch for me. Great customer service - thanks guys!
Benjamin was wonderful and very helpful!
Ashley has a good selection of furniture for our needs. We made a substantial purchase there because their customer service is top notch. Very helpful without feeling obligated. Ben Wheeler helped us out to make our selection. Very knowledgeable and never pushy. It was a pleasant experience. Highly recommended. We will shop there again.
Went great and fast. No hassles or intense salesman experience. Ben had us in and out!
Couches were worth the wait, look gorgeous and are super comfy. My delivery drivers were so nice, got everything in quickly and efficiently and were very helpful
Mya Stands was awsome. She walked the floor several time to show me different products and finished back by her desk to pick the one I purchased. Thank you
Brayden and Jacob were great!
The wonderful people at the Cheyenne Mountain Ashley’s Furniture Store were amazing. They were understanding, helpful, and quick. They provided exceptional customer service to ensure our needs were met. Special thank you to Tariq Khan. These guys are no Chihuahuas, definitely the big dawgs!!!!
Donald and Braydon were very professional and on time delivering the tables and chairs. The warehouse made some mistakes but they fixed them with no problems. Thanks Guys you did a great job.
Brayden and Jacob were extremely helpful, friendly and arrived right on time, almost early! Very happy with the delivery, couch and service. :)
We had a positive delivery experience with Ashley Furniture. Donald and Brayden arrived during the estimated time window. They were professional, courteous, and respectful of our home. The bookcase was setup in the desired location and they were done within less than 10 minutes.
Benjamin Wheeler Was very professional and answered all my questions it was nice to meet that young man he has a great personality and I am happy with my purchase
The delivery guys, Jacob and Jaylen, were excellent. They got my sofa up to my apt quickly and securely, and got it set up in no time. Very pleased!
Amber did a wonderful job and explained every little detail. Thank You.
Tariq was amazing at helping us today even after our minds changed a few times on items wanted. If you go to this location ask for Tariq
Tariq khan was amazing helping me with what I needed and purchasing items .
UPDATE: Delivery guys still did a great job. The chair and a half, however, has already developed a big sag and squeak (just one month after delivery). Store owner called me after I spent a week trying to resolve it with the .com customer service and filed a BBB report. He was rude, condescending, mysoginistic, and did nothing to help me. Even went so far as to say that my frustration and related tone weren't helping me... New BBB report filed for the online division, but honestly, if this store delivered it (and he owned that they did), he should just take responsibility for the garbage I got and make it right. All I want is a refund so I can buy something else from anyone except Ashely Furniture! Don't shop here if you want good service and/or a quality product! _________ Jacob and Tyler did a great job with the delivery! On time, professional, and friendly. The chair and a half is also the best thing I've ever sat on!
Fast on time service great communication I worked with Tyler and Jacob and they did a excellent job with my bed frame setup
Jacob and Tyler dropped off our Loveseat this morning quickly and professionally. The whole process took about 6 minutes. No damage to the home, the door, nor the Loveseat. Very happy with the delivery service.
Tariq was extremely knowledgeable and helpful.
Jacob and Patrick did an amazing job! Very happy about my purchase and service!
Donald and Brayden We’re great they dropped the couch off set it up and did a great job
Good experience buying a new chair, Tariq was helpful & professional and was very quick with the paperwork!
Jacob and Jaylen did a great job with delivery of our sectional. They were very professional and careful when moving the furniture to our upstairs loft!
Jacob and Jaylen did a fantastic job assembling our dining room table! They were very quick and respectful. Grateful to finally have our dining table after ordering it 6 months ago.
Ben helped me find the perfect rug
They delivered my sectional yesterday. It's is in perfect condition. They had me sign a damage release but didn't hurt it at all. Great job and thank you ashley employees!!! :)
Nicole was our sales agent, she was very helpful and so nice. Thank you Nicole
Mya was very nice and helpful!
Nicole help me in store was great service very knowledgeable
Love the couches! Jacob and Patrick were amazing with the delivery!
I have furniture at the warehouse waiting on me to finish my floor before delivery...I just love Amber and and the office girls...they have been so very helpful and kind I feel like I have made new friends
Just wanted to say how happy I am with the delivery of 2 recliner lift chairs. Not only did the delivery guys Jacob and Patrick arrive on time but they were quick professional and very friendly. Thank you guys for an awesome experience.
Tariq Khan was extremely patient and did not mind checking on availability for multiple items.
Tariq Khan was an excellent help in my shopping experience!
Mr. Khan was extremely helpful and friendly. He was professional and honest about the problem with delivery times and worked to give me the best deal.
Tariq Khan was so nice, got me the table of my dreams. Thanks Tariq
Ashley Furniture store will Not give me a Status update on order. It's been 5 months since order was placed. They are running a Scam! They want money to place an order, then give you the run around about order Status. I would not recommend Ashley Furniture!
(Translated by Google) Excellent attention and very professional and even better now that they have staff who speak Spanish...they make you feel very good...especially I know Perla and Amber and I recommend them 100% (Original) Excelente atención y muy profesionales y aun mucho mejor ahora que tienen personal que hablan Español...te hacen sentir muy bien...la en especial conozco a Perla y a Amber y las recomiendo 100 %
the delivery team of jacob and jaylen did great today. Great guys!
Ben and Aeriana have gone above and beyond any salesperson you hat I have worked with in the past 2 months furniture shopping! Thanks for all of your help during this post pandemic painful shopping experience!! Update- Brayden and Jaylen delivered part of my order today. Both very friendly and careful with my delivery! I look forward to the remaining part of my order to be delivered!!
Brayden and Donald delivered our new bedroom set and we’re fantastic! They set everything up quickly and we’re very professional. We’re very happy with our new furniture!
Donald and Brayden were punctual, professional, very polite and very careful during delivery and assemble of a three piece bedroom set.
Perla did an awesome job of explaining all the options. She was very honest about the problems with shipping.
Jacob and jaylen were awesome! Very courteous and professional.
Customer service was exceptional! Very helpful! On the downside there was a lot of paperwork.
Tyler and Patrick were great! Quick, efficient and communitave. Thanks again!
Help my husband and decide on an excellent bed I am definitely going to be a return customer in the future and a huge THANK YOU to Angel for the help.
Ben the Sales Associate was very knowledgeable and helpful. Calling the store saved me several hundred dollars over ordering online.
Donald and Brayden were extremely professional and courteous.
Fariq Khan was a wonderful help and made us feel very important. He knew his products.
Good deals. Great customer representative and sales people
Ben Wheeler, at the Cheyenne Ashley Furniture store, went above and beyond to help us complete a furniture/accessories and artwork order we placed for my mother today. He was very professional, friendly and highly respectful to my husband, myself and my elderly parents. As we left, my parents both commented on how nice Ben had treated them and had made them feel as though their business was very much appreciated. Thank you again, Ben!
Tariq was very helpful and got us our dream couch that we were able to take home the same week!
I had a add on to my purchase and and my assistant took very good care of me. She was very polite and very courteous. As before the service was very excellent. Thank you Ashley for a job well done.
Excellent. Tariq was great help. Thank you.
Tariq was helpful and made things easy. Definitely coming back for future purchases
Perla was attentive and shared different options and price ranges.
Thank you to Tyler and Darion for the amazing service today you guys were in and out and we love it thank you again.
Tyler and Darion
Great experience and big thank you to the delivery drivers Donald and Tyler for making the experience even better!
Jacob and Jaylen did a great job with table assembly and delivery. Thank you! Update - We would also like to give the team of Donald and Brayden a 5 star review for their service on August 5th 2022. Thank you.
The salesman worked hard to get the information I needed to place my order. He was pleasant, informative and very helpful throughout the whole process. I appreciate his multiple attempts to contact me and provide great customer service.
Donald and Brayden just delivered my table and did an awesome job! They arrived on time, quickly assembled the table and took all the cardboard and wrapping with them. I love the table and couldn’t have been happier!
Delivery from Ashley Furniture was excellent today! Right on time, quick, easy, and handled with care! Thank you for the excellent service Donald and Brayden! Much appreciated!
Very friendly, and Donald and Brayden set things up very quickly. Great service!
Donald and Brayden were awesome! Called 35 minutes before they were going to be here….came in saw where I needed my Ashley table and got it put together in a jiffy! Nice, clean and quick! Great delivery experience!
Donald & Brayden were very professional. Great experience working with Ashley Furniture. Thanks guys!
Donald and Brayden were extremely professional and fast! I was able to get back to work in half the time I had expected.
Donald and Brayden did an excellent job with delivery and setup. Very pleased with the service.
Brayden and Donald were fast and friendly!
Donald & Brandon were very professional and thorough in delivering, setting up and placing my new dresser/mirror.
The worst store there is to do business with. I will never buy anything from ashley again. I purchased a dinette set, 4 chairs, bench, table. I went to pick it up & was told it did not come with 4 chairs. The sales gal that told me that was not a good sales person. Hope she finds another job, sorry I do not know her name. My paper work says 4 chairs, bench, table. I am not done with this problem!!
Hi! Donald and Brayden did a wonderful job moving my new table in today! They arrived just in time and assembled the table for me in a timely manner. Both Brayden and Donald were super polite! I so appreciate their help!
I bought a couch from Ashley’s which they had in the store. I paid for delivery fee and three weeks later the couch was still not in my possession. I decided to cancel it in two weeks later the money still wasn’t in my bank. I called to see what was going on and it sounds like they hadn’t even started putting the money back in my bank.I’m sure that if I never called, the money would never be returned to me. Never doing business there again.
Poor customer service. Went in to buy a sofa and support local business. No one wanted to sell us anything.
Wow, our furniture was delivered with the utmost of care! Jacob and Jaylen took their time to make sure no walls or door frames were bumped as well as making sure all the furniture was placed in the exact location I had asked for. Thanks to the dream team of Jaylen and Jacob. 😍
Donald and Brayden did a fantastic job!
Our sales guy was super pushy. We loved the selection and will go back....but work with someone else. Beautiful store!
Ben Wheeler was great helping us find exactly what we needed. We are happy and will be back in the future.
Super friendly staff. They went above and beyond to get me what I needed.
Worst group of people I’ve ever worked with
Nicole was extremely helpful and showed great customer service, when we made our purchase today. Thank you once again!
Jacob and jaylen were amazing! They were so nice and so efficient!! They built the room less than an hour, helped move a couple of things for me since I have a newborn-all around 2 great employees you all are very lucky to have. They even helped me carry my mail inside for me. Two pure gentlemen. They were great! Furniture looks amazing too
Donald and Mario delivered our furniture and were absolutely amazing! They waited to see how we wanted it and were very patient. These are 2 very good delivery drivers and I hope you keep them around!
The woman that help me was wonderful . She was able to know exactly what I was talking about. Got me the price I had seen. It was fast and painless. Thank you mya and google.
Great service from Ben. He was very helpful and spent time looking for the table we wanted. We will return sometime to check out more furniture. Thanks
My associate Nicole Garcia was extremely helpful and patient with all my questions and concerns!
Lots of reasonably priced furniture options! Seems to be good quality!
Tyler and Jacob from the Ashley delivery service out of Cheyenne were super! Very polite professional, and quick! They placed the sofa pieces for me and held them so I could place felt pads on the feet! Just super guys!
Tariq is super helpful. No pressure, good selection and reasonable. Would go back any time!
Aerina was fantastic in helping us with our purchase! Will be back!
Thank you Adriana for assuring me I could buy the two recliners for the price advertised in the local newspaper. I appreciate the quick manner the deal was processed. Also Jacob and Jaylen were great and very professional when they delivered the chairs and set them in place for me. I especially appreciated them going above and beyond by moving my old chairs into the garage for me. They provided great customer service for your company by being very polite and accommodating my requests. Thank you!!
Perla did a great job helping find a mattress and covered all the protection and delivery options!!
Most enjoyable salesperson. Very knowledgeable and courteous. We enjoyed our time there.
Great customer service. Took time to answer all my questions and make sure I understood everything about the ordering of the furniture.
Had what I want for a good price. Have to wait ~8 weeks for it to be delivered I was told.
Benjamin Wheeler was a great guy to work with. He did an amazing job explain in detail the finance . Thanks for helping us on getting our furniture.
Had a great experience at Ashley today. Was assisted by Benjamin Wheeler who was exceptional. After over a month since my first visit to the store, he remembered my name, which is amazing! He went out of his way to make sure I received the best deal on my purchase and was nothing less than professional and polite. I will definitely be back to buy furniture for my home and I will deal only with Ben!
Everyone very friend and helpful. Shelby was ever helpful.
Good service.
Great place and the furniture is very nice
Very friendly and helpful!
Great experience would recommend to anyone purchasing furniture. Jaylen and Jacob were wonderful they delivered my couch on time, were friendly and quickly set it up.
I had a great experience on my loveseat purchase. I hope my loveseat is as wonderful!
Aeriana was truly amazing with helping us pick out a new couch. She was very knowledgeable on the couches we looked at. Extremely pleased with how we were treated and how well Aeriana helped up. Definitely will be a returning customer.
Somewhat limited selection (no surprise these days) we have to wait about 2 months to get our couches and coffee table. Shelby was very helpful and worked hard to get us a good deal on our furniture.
Great experience quick service had exactly what I needed
Love the new couch! Delivery and setup by Patrick and Jacob was quick and easy, rockstar team!
Jaylen and Patrick did a fantastic job of not only delivery, but installation. I would give them 10 stars if I could. Thank you both for a fabulous job!
Just had some beautiful furniture delivered. I must say the delivery was exceptional. Jacob and Patrick were very careful, personable, polite and so efficient! They were so professional and took great care to make certain everything was assembled properly. I would definitely recommend this company to anyone.
Tyler and Jacob were rad af! Can't believe how much weight these guys could lift crazy weight, and at the same time take absolutely perfect care of my couch. My set came in three pieces and they moved them all into my apartment with incredible ease, and then set them up exactly where I wanted. Thanks to the both of you, and thank you Ashley!
The customer service was excellent! We were assisted by Perla Fernandez, and she was super amazing! The associate Perla found us exactly what we were looking for, and we are super happy with our purchase! We have never been to that furniture store, but our family will definitely come back and request Perla!
This place is fantastic!! I would recommend this place to anybody..Treq was great as always, the staffs are friendly and its just an amazing place ..
I came in to the Cheyenne's Ashley Home store on 2/5/22. I had found a piece of artwork online and called the day before to confirm you had the piece and also to see if you had a floor model. I was greeted by Ben, who was very friendly. He found that they did not have the artwork in stock. Ben ordered the artwork and said it would arrive in a month, could be longer because of covid. I simply was impressed by how well he communicated and followed through with any questions I needed answered. Salesmen like Ben will make me want to come back to do business with your store.
Donald and Darion did a great job and were very personable.
Angelina was amazing super helpful, kind and sweet made the process buying smooth and easy would return again all the way from Colorado just to purchase 🙂. I would recommend over and over again.
No bs, facts and answers and made the transaction ea easy and pailess.
Awesome customer service and they had the extra peace we wanted for our couch in stock. Our sales guy Ben was a great help and we will definitely come back for any other future furniture needs. Also just had it delivered and the two guys Jacob and Tyler were awesome delivery guys. Quick and easy process, 10/10 would recommend again.
Jacob and Jaylen did a great job delivering and setting up my new couch Love it , thanks so much guys !
Donald & Brayden delivered my couch. Let me just say these 2 have excellent customer service. They were fast, efficient, & extremely friendly & helpful. They allowed my mother to take a video of them demonstrating how to fold out my couch so I knew how to do it properly. As a business manager & seeing a lack of customer service & friendliness recently in this world, I must say I was very impressed with these 2. Thank you so much for making moving & unpacking a little less stressful!
Delivery was great! Donald and Brayden Were careful, took time to measure and preview all possible issues with bringing in our couch. Thanks again Donald and Brayden!
Tariq was awesome!!! He was so patient while we asked questions and he checked availably of everything we asked about!! Great store and outstanding employees!!!
Perla was excellent at her job and helped us find a dining set that fit our needs quickly! Purchase process was smooth and quick; very attentive!
Wish some of the staff were more upfront about product availability and how long it takes items to be ordered. The more experienced staff were very helpful though.
Very helpful staff, great prices, and able to buy multiple items with ease. Will return.
Very helpful and friendly!
Jacob and Jaylen were awesome. Both were super friendly and on time. They were very careful with our new furniture and I’m very happy with their service!
Ben took good care of me answer all questions
Ben wheeler was awesome in helping me decide what to buy.
Ben was a very helpful sales person and quick with a email quote and final sale! Donald and Brayden delivered the furniture and did a fantastic job. Very efficient polite and professional and early too!!!
Great delivery team....Jacob & Jaylen:) The guys took the time to do the job right. Thanks!
Jacob and Patrick were great! Delivery was quick and easy and they helped me with restocking one piece as well.
Like everything the supply chain delay stinks, but the store was friendly when we had to speak with them. Jacob and Patrick were warm, friendly, and efficient!
I ordered a dining set, that had two heavy pieces that needed to be delivered. Jaylen and Jacob were awesome. They drove the 2 hours down to my area in horrible weather, managed to brave black ice while carrying my furniture in with professional grace, and had everything placed and assembled in record time. The furniture looks lovely, and with such polite service, I'll be sure to order the rest of my furniture from this location.
Angel was very helpful in assisting us, we were able to find a good looking sectional and some other furniture pieces inside our budget. Donald and Brayden did an absolutely awesome job. Professional work, fast work, great communication and great attitudes!!! Can't say enough about their work ethic, and I have zero complaints. Thank you both for an awesome delivery!
Angel is my favorite sales person 💕 she really listens to what is needed not just wanted and does her best to meet every point! Thank you for all you do Angel
This furniture turned out to be amazing. We are so excited to finally have a matching bedroom set and we are also glad we chose Ashley’s Furniture. I definitely want to recognize the moving team who were super careful handling our furniture. Both Jacob and Jaylen were extremely professional and respectful when navigating through our home. I will defiantly recommend this company to my family and friends.
Very friendly service
We have been here twice in the last month. We have gotten outstanding service from Benjamin Wheeler. It takes a little longer these days to get everything in stock but we are going to be happy with our choices to fill our new home. Thank you for all your help.
Great customer service called before arriving and take care of my furniture putting it where I want it and make sure everything was good condition and instructions
According to the other reviews I've just read, it seems like the delivery guys are great, but the sales people we talked with inside weren't. My wife and I visited the store in an effort to find an ottoman or rocking chair for my 8-month pregnant wife. We were asked after being in the store for a few minutes if we were looking for anything (obviously) and when we told him we were looking for an ottoman, he said "alright, let me go check to see if we have that in stock." We wandered for a solid 10 minutes with our three year old looking at stuff at which point he returned and showed us like one thing that might work, then went to check if it was in stock ... fast forward another 10-15 minutes and came back to tell us the ottoman wasn't in stock. Didn't present any other options, apparently it takes a long freaking time to check if something is in stock. Meanwhile, we're looking through all the rocking chairs and dressers. He leaves again to look for something else, my wife and I wander for another 20 minutes probably and leave. At no point were we asked what why we wanted an ottoman, what we were really looking for, color, anything. We told him before he hurried back to check inventory of an ottoman what color our current couches were, but other than that, nada. We probably could've been convinced on buying a whole new couch set and ottoman, or a rocking chair, or this kitchen table we were looking at for a while, or the dressers that matched some of our other stuff, or the stools that would work with our center island, instead, we walked out. We had a similar, but even worse experience at another Ashley location and needless to say, this young couple needing lots of furniture now and in the future won't be back. The salespeople (we briefly interacted with a second one) couldn't sell a free pen in a pen store.
Jacob and Patrick came in and did their job professionally, quickly, and smoothly!
Darion and Jaylen, we’re pleasant and respectful. They made sure all of our pieces were taken care of and put in the right spot. Their efforts were much appreciated!!