Ashley HomeStore Glendale, AZ

Ashley HomeStore Glendale, AZ


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
2.8 Star Star Star
(25 reviews)
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Good furniture! Go see Derick for a GREAT experience and AWESOME customer service!

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Star

The worst Ashley’s store I’ve ever purchased from. Every employee here is just there to scam you for your money. The management especially sucks. Don’t come here. Save your time and money.

Star Star Star Star Star

Excellent quality, service and value.

Star

One of the worst store and worst customer service. No courtesy or professionalism. The store is yet to post the credit back to my credit card which is pending now for more than 4 months, and I visited on this issue almost 7 times to the store. Every time I speak, they promise to post the amount and say it will reflect in 10-15 bus day, but as of date it's been 4 months and nothing posted to the account, and they are still enjoying my money without giving it back. On the other hand, raised a complaint 3 months before on the remote which is nonfunctional, they are still going to send the replacement. They don't return calls. If you are looking for a great customer service and hassle free experience in shopping, then Ashley is not the right choice.

Star

Wow..... Wife and I purchased a mattress mem weekend. We were encouraged to go ty next step up of mattress we initially considered Had our son pickup mattress from warehouse. Upon openening mattress, we realize they gave us wrong mattress, 10 inch instead of 12 We call store, waiting for someone to speak to for 45 minutes, no one. We decide to go down to store and talk to Gabe (mgr). He tells us it was a mistake and that they will get us the right one in 10 days.. we thought that was odd but whatever 10 days later no call no delivery nothing We call again, on hold, on hold finally my wife gets ahold of someone, they say they’ll look into it No call back, next day wife calls again and just asks for a refund Miraculously at this point someone calls her back and says delivery will be Friday and Thursday they will give u an eta for delivery Never got a call from Daniel store mgr. we shopped at Ashley in Tempe spent a couple thousand last year and had a good experience We will not go To Ashley again

Star

Picked up a queen size mattress from this place and was surprised to see that there we bedbugs! I called to have a refund but I was declined multiple times. It wasn’t until I showed up in person that they finally gave me a refund. I’m very disappointed and I hope this doesn’t happen to you. I would recommend looking at the bed in person before ordering.

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Don't be fooled by the name.

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Star Star

Felt like prey in a meadow. At one point we were surrounded by 3 different sales reps from all directions. Literally being stalked on the floor. Came ready to buy, left with nothing. Its soooo uncomfortable with people following you throughout the entire store. I've come to this store for many furniture pieces over several years but I think this was the last time. I undertand they're paid by commission, but give me your card or name and I will find you when I'm ready. Good grief.

Star

We told the sales person we just wanted to browse and she stalked us around the entire store. I will not be returning.

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Why is it that Ashley HomeStore seems to be on the downward spiral of quality? I remember in the past loving this store's furniture selections and now, when I see some of the different wood stains and even the durability of their types of wood they offer now, it gives me iffy vibes. It's like I don't trust the longevity of their furniture anymore. Such a bummer.

Star

Predatory salespeople at this store. They follow your every move around the store....so much so that I could barely look at the furniture. Terrible experience 😒

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Mucha profesionalidad, siempre tratando de complacer al cliente.

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Nice furniture, prices are decent and a whole lot of variety

Star

the WORST customer service & poor quality over priced furniture. Today they came to replace the bedroom set my daughter bought for the 4th time and guess what its damaged. Better off going to Goodwill

Star

I ordered my bed 4/27 and was supposed to be delivered 5/21 never received any email or call so expect arrival so I called. They couldn’t find my order and when they finally did they said it was set for pick up but I had paid the delivery fee when I purchased the bed. Then they said they could deliver it next week. I took the day off or work and paid the delivery fee. Beyond upset. If I would have know I would have gone somewhere else.

Star Star

I felt like the sales clerk attached herself to my butt, she followed me around that whole store so i went next door to Arizona Oak, thumbs up on that store :)

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My wife and I couldn't be happier with our experience this evening at the Ashley Homestore in Glendale!!! From the moment we walked in the door, our Saleswoman Byrd, was attentive to every detail, didn't rush us into making a purchase, and was able to DEEPLY discount our furniture purchases. In short, if you value your hard earned money, want to have high quality furniture, and truly value great customer service... don't hesitate to go to the Ashley Homestore in Glendale!!!

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We always receive great customer service here and we have been very happy with the multiple pieces of furniture we have obtained. It's usually one of our first stops when furniture shopping.

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Pesky sales people...high prices...not my favorite furniture store

Star

worst service I've ever received in my life. They lie to you, they dont care about their customers, And the managment should be ashamed of themselves treating customers like lower class citizens and leaving them feeling humiliated. DO NOT SHOP HERE. I regret ever stepping foot into this company's doors

Star

They're ready to sell you furniture but forget it when it comes to follow up customer service. Good luck getting them to answer a phone!!!!

Star Star Star Star Star

Great shopping experience

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