Ashley Store Green Valley, AZ

What a rip off they do some shady math here and pushy as hell don't know how many times we had to tell them we are just looking then the math that was something really special they price match AFW which was well over $1000 less for the same item but some how it worked out with all the BS add ons to be almost exactly their original price how the hell pays $700 for delivery better yet who actually thought charging $700 for delivery was a great idea and yes we were told this is a variable charge depending on the price of what was being orded also the warranty is another variable charge based on the amount spent great job Ashley for best big old Asholes

Ashley's used to be our go to for furniture for many years, seems like now it's just an expensive ikea

SELLING A FIRE HAZARD. Avoid any powered sofa or loveseat. We purchased a sofe loveseat combo in 2022 with an extended warranty. August of 2025 we came home one day and tried to extend the footrest. Smoke started billowing out of the controls!! We immediately unplugged the sofa and used an extinguisher to quell the smoke. Ashley customer service and warranty department have been far from helpful. Turns out they are aware of this issue but are still selling this model of couch and have only issued a recall for a similar couch set that's slightly different (but shares the same faulty control panel that ours uses). AVOID ASHLEY FURNITURE AT ALL COSTS!! There are plenty of other furniture stores to shop from in Tucson.

A relative now recovering from chemo purchased a BTX4QN BedTech adjustable bed from the Ashley Home Store in Sahuarita AZ in March of 2020. She paid $159.99 for a 10-year warranty. The bed controls stopped working well over a year ago, and she has been unable to get any help with the problem since it occurred. She still has the receipt. I have recently stepped in to help but cannot seem to connect with the right people. The problem always seems to belong to someone besides Ashley Home Store (they keep saying Sam Levitz), but the receipt clearly shows that Ashley Home Store sold the bed and the warranty. They are balking at honoring the warranty.

Nice

Great customer service

Hi there, if you can avoid Ashley Furniture,do so! Salesman Cullian and staff are great. Customer service and furniture not so. Many defective product sent. In store furniture looks top notch not so on delivery. What they will say is inspect your product before delivery men leave. I have refused and was told I would receive another. Received a 5 drawer, which top drawer doesn't close all the way, many cracks and scratches. Their response is a technician can bring it back to life. Many are searching after Sam levitz closure. Try American Furniture.

So glad Ashley and Levitz decoupled. They're back to being a wonderful store. I've shopped and purchased furniture here many times, but this last visit was by far superior. Our salesperson, Prince, was amazing. He was patient, knowledge, funny, kind, and most of all helpful in our quest for a new patio set. He exemplified exactly the kind of employee I want to work with when shopping - helpful without being pushy. He offered suggestions while keeping my needs and budget in mind and listened throughout our time together. The delivery team, led by Cyrus (sp?), was also amazing, polite, and respectful of our time and property leaving our furniture exactly where we wanted it and picking up and removing all packing materials. Overall a great experience!

Excellent service by Hector Paco. He guided us to a great door buster discount and we came out very satisfied with our purchase.

Hector Paco was very helpful and patient.

Hector Paco provided excellent service. Very professional.

Hector was wonderful both times very helpful!

Hector Paco was very helpful I had some questions and he helped me with everything I needed.

Susan M was amazing!! very knowledgeable and patient. thank you for hiring good people!! we will be back.

Worst experience with delivery team communication team, order was cxl on their end twice with out notice to me the customer. Tried number of times to the store all day no one picks up. Green valley, excuse that there is only one person at desk. Then they need to hire more persons to answer the phone. Sad to say my house is full of ashley furniture, will never shop Ashley again, i would give zero stars but will not allow zero stars, so I had to give 1 star

Hector Paco. Wonderful service.

The best furniture store i have visited and HECTOR was the best help.!!!!!! He was very patient and helped with a very big order.

Mr. Hector Paco was a Hell of a nice fella. He was great in every aspect of our experience at Ashley furniture.

We absolutely enjoyed our shopping experience with Nate Clarke. We were so indecisive and came to the store a couple of times and he was always so patient and helpful. Thank you Nate for all your help.

Hector Paco Jr.

This place is excellent. It's hard to find good furniture these days but we were really happy with the selection at Ashley. Susan is very knowledgable and fun to work with.

Hector explained everything down to the detail. Excellent customer service

Hector Paco was extremely helpful and patient with us! Helped us find the perfect couch. Helped us with a credit we had from a claim and made sure we’re happy. Thank you!

Hector Paco JR is the man when it comes to shopping for furniture. His experience, patience, and attention to do his best for his clients shows in every measure as soon as you walk through the door. Thank you for putting our interests at best and making everything hassle free!

Hector Paco Jr was very nice, patient, understanding and straight forward I would recommend him again!

I’ve purchased from Ashley Furniture before and always appreciated the quality and the friendly staff, but Hector really stood out on this visit. He was super helpful, easy to talk to, and clearly knew his stuff. He helped me find the perfect table and made sure I got the best deal without any pressure. Just a genuinely great experience all around.

Hector Paco Jr, Very kind person and very helpful, excellent service! Thank you so much!

Everyone at this location are extremely helpful and ready to help us. Susan was great and was able to get me checked out extremely fast. Thank you!!

Had an outstanding experience working with Nate Clark at Ashley GV this weekend. Purchased my third set of living room furniture (every 8 years or so) from this store. Nate was very attentive when I had questions and comfortable giving me space when I was browsing. Also purchased a new Sealy Elite Queen mattress with a pillow top - didn’t know they still made those! Nico, the store manager, was also gracious and helpful with financing terms. Highly recommend this store and sales team!

Hector Paco was great salesman !!!!

Hector was great 👍

Hector Paco was so great with us! He attended us and walked us through the process of buying our furniture! Really great service, thank you Hector!

We purchased a loveseat with a massage feature which worked fine for several months then quit working. Ends up it was a defective part and needed replacing. Ashley sent out a a tech who ordered the replacement part and returned within 2 weeks and installed the new part in about an hour. He was so good that you can’t even tell he had to open up the back and underside, including staple felt cover. It works great again and the overall customer service was impressive. Great communication via phone, text and in person! Very happy with the set and service to date!!! Highly recommend Ashley’s Furniture in Sahuarita on Duval Mine rd!

Quick and easy! Went in with an idea of what we wanted for a couch, got exactly what we were looking for. Krystyna was extremely helpful and provided much needed input as far as choices, options, and features available. Will be doing more shopping with our Green Valley Ashley store.

Sissy was very good and patient willing to listen to us

Sissy was everything a sales associate should be. Very helpful, exceedingly patient and knowledgeable.

Susana

Would not recommend this place at all, Every time i had a delivery scheduled something went wrong, either they got my phone number wrong or my address. When i called they couldn’t find my order. For the price i payed I shouldn’t even have to deal with any of this.

Hector was amazing - very knowledgeable, helpful and provided a nice discount! Ashley always has a nice selection & good quality items - so glad they are here in GV!

Hector was our salesman and he was very helpful and courteous. We highly recommend hi.

Horrible service, went to the store to get a table, never arrived. I called them many times, all I get is that they delivered it, they sent me pictures of another house as proof that they delivered the table. When I finally got through to them that that wasn’t my house, they tried to tell me that the driver messed up and uploaded the previous delivery house, but that they definitely delivered the table. I’ve spoken already to about 4 different people and no one is fixing this problem.

We had great customer service with Susan Miller. She help find all our new furniture for our new home! Thanks again Susan!!

Oscar Stevens Great Customer service! Made process fast and easy had my hyperactive kid all over the place and really comprehensive and made the process fast! Well recommended!!

(Translated by Google) Hector Paco Excellent service...thank you (Original) Hector paco Exelente atecion..gracias

Hector helped us out at Ashley Home Furniture Store. He was very helpful and helped us find the best deals. Great job Ashley for hiring great staff. 👍

(Translated by Google) Hector Paco, the best salesman🤍 (Original) Hector paco el mejor vendedor🤍

(Translated by Google) Excellent service!! Hector was very kind and patient with me, providing me with information and details about everything. Thank you! (Original) Excelente servicio !! Hector fue muy amable y paciente conmigo, me dio información y detalle de todo. Gracias !

Thank you Oscar for all your help.

The sales rep Krystyna Saavedra was very helpful and very professional. She even helped my husband load the matress we purchased on to our truck.

(Translated by Google) Excellent service, we were served by Oscar Stevens, very clear information, his knowledge is very noticeable and he was very kind (Original) Excelente atención, nos atendió Oscar Stevens, información muy clara se nota mucho su conocimiento y fue muy amable

Great salesman. I would recommend him. Very patient and attentive. Knowlegeable

Excellent staff and service

Excellent service, Susan M was very helpful she even helped load my new sectional onto the car. I highly recommend checking out for all your furniture needs, ask for Susan Miller at the Sahuarita location.

The overall experience was great. The associate, Sissy, was very helpful, informative, and most importantly not pushy. We told her what we were looking for and she showed us all the options they had. She was very patient while we debated between two couches. We will shop there again in the future.

Nice store

Hector Paco great customer service

Great, knowledgeable salesperson. Hector Paco

(Translated by Google) Hector Paco (Original) Hector paco

Wonderful customer service

Sissy was fabulous! She took a great deal of time with us several hours to make sure that we had the right furniture and bed for our body and needs. She was great to hang out with.

Good place to go for furniture if you want delivery options.. big warehouse with lots of options

I had an awesome experience here, and in particular thank you Nate for the sales help. Before going to Ashley I went to LaZBoy in Tucson and was accosted by a sales woman, who from the second I went in would not stop following me and would not listen to any feedback I gave. When I said repeatedly that I did not want any electronics in the furniture she led me to a couch and when I sat down said, “grab the remote, there are four motors!”. I didn’t want a remote or motors! And when I did grab the remote (which is wireless, so not only will I lose it but the battery might die, or I spill something and it breaks - regardless I can’t recline) the power wasn’t on! Yet another reason I said I want a lever, a pull string, whatever manual thing - but no electronics! Then a short time later the same lady comes back and says, “so are we ready to do this?”. I hadn’t shown interest in anything! In fact, when I said I didn’t like something she said, “well everyone likes it”. Not to mention the prices were outrageous and to top it off before leaving the lady told me she would be coming to my house to personally measure everything (it’s included in the price whether you want it or not), but the couch would still be at least 8 weeks till delivery. So I’m expected to pay thousands of dollars for furniture I have explicitly said I am not interested in and that I won’t have for at least two months? It was unpleasant and stressful, and I was kind of offended by my criteria being ignored and essentially being told my tastes are wrong for not liking a certain texture or fabric. The rant against LaZBoy is to contrast with how awesome and calm my Ashley experience felt. I walked in, some people said hi without running over and let me browse. Then when I had a question Nate came over, listened, pointed out the things I should look for, and went away again to let me keep looking. I found the furniture I liked, Nate came back over, I bought it for a reasonable price, and it is scheduled for delivery next week. This is the kind of shopping experience people want!

Sissy was outstanding. My father who can be a tough customer commented how happy he was and he was glad we had Sissy helping us out. Well done Sissy!

5 plus rating for Sissy and Prince at Ashley Furniture

Oscar was extremely knowledgeable but not at all pushy. I think he walked with us for st least a mile within the store moving between their many displays. Thank you Oscar! We love our purchase.

Just got some new furniture for my new home thanks Pedro for the help!

Pedro helped me and he was awesome!

Great experience Pedro was great! Very knowledgeable!

Four years ago I bought a Recliner at Ashley Sahuarita and a five year warranty. October 15th 2024 the controller burned out. October 16th I went to the store with my burned out controller and was promised service would help me in three days. No service, Four days later I went back to the store and was again told that service would contact me in three days. Again no service. My third trip to the I was told Sam Levitz was the owner of Ashley Sahuarita and they had declared bankruptcy and the store had been sold. The new owner could possibly fix the problem . No response. After many calls and letters to Ashley Corporate, no help. The final offer from Ashley was a 10% discount on my next purchase from Ashley Sahuarita. That's wonderful but it didn't fix my chair. Final solution I did extensive research and found a controller on line for sixty dollars and installed and it and it works. I will no longer shop at Ashley. Jerry Hansen

Sissy at the Green Valley/Sahuarita store was wonderful. Her friendliness, professionalism, and especially her patience with us were outstanding! We’ll be back to Ashley for our future home furnishing needs. Thank you again, Sissy.

Oscar is the best. He was very knowledgeable and accommodating. He made the buying experience very pleasant.

Susan M. Was very helpful on helping me buy my furniture very grateful to her. Will recommend her to friend and family.

Susan M is very nice and she understands what one likes when it comes to furniture. When looking for furniture this is the place to be and when you have someone like Susan to help it is a plus.

Susan M, helped us purchase our bedroom set and living room set. She was very helpful and patient with us while we were making our decisions. Because of her great service we will be back to purchase a dining room set once we are done paying off our current order.

Nate did a fantastic job helping us find the perfect living room set for our home. He made the buying process very pleasant and easy. I will gladly make another purchase through Nate in the future!

I’ve recently had a pleaser working with an incredible , very attentive sales women at the Ashley store in green valley ! I will continue to ask for Krystyna everytime I go into that store. The amount of knowledge and experience Krystyna has is amazing. Throughout the years Krystyna has always understood me when I ask for details or to even explain everything to me. She is super patient especially because I’m not an impulsive buyer , Krystyna recently spent 3 hours with me in the store listening, understanding all my needs , concerns , colors and visions ! She is an amazing women , person and sales women and also helped me stay within my budget. If you’re looking for furniture, you need to stop into Ashley in green valley and ask for Krystyna !

Nate was nothing short of amazing. Not only did he get us the piece we wanted, but also got in and out in 30 min. I definitely recommend him when visiting the store. As a fellow veteran, I am overjoyed to support one of our own. Gracias Nate

Nate was amazing. He helped us without harassing us, walk a few times around the store with kindness, and got us exactly what we wanted! Great service 🥰

Oscar Steven's helped me and my family picked a really good deal. Oscar is very patient and gave us really good customer service 👏🏼 I would definitely come back and have him assist us. Thank you Oscar 😊

Awesome service

Oscar is great come and see him

Robert was a lot of help! We made our purchase today with his help everything was great definitely recommend!!

Just bought some Recliners at Ashley Furniture Green Valley. Nate was our Man and made it a great experience. Highly recommend him and would look him up next time we buy from Ashley’s again!

Came to Ashley today for a couch. Oscar was very friendly very knowledgeable with the questions we had. Recommend coming here to purchase your next furniture item.

They have a wonderful selection and great staff! Sissy helped my family and I find the right furniture for our new living room. She was great and never rushed (the 2 hours I spent sitting in every option) and helped me decide between materials that would be best for us. Thanks!

Sissy thank you for helping us shop you made it easy and comfortable we’re 100% satisfied with your service . Nellie & Luis Esparza

Sissy was fantastic!! She was very knowledgeable and helpful with helping my parents pick out their new furniture. Thank you for the top notch salesmanship and the friendliness. Will definitely be back!

After wasted trips to Tucson, we found exactly what we wanted at a reasonable price. We were delighted with Oscar Stevens, who knew the merchandise, and saved us precious time.

I worked with Nate. He was fantastic. I was in and out very quickly. He was polite and knew what he was talking about. He was very knowledgeable. Thank you, Nate.

Krystyna was nice and helped me out right away!

Nate was the best to work with!

Worked with Cullan,great experience,very professional,wiil return!

Sissy was great. Very understanding and very patient.

(Translated by Google) My wife and I were very happy when we bought our bedroom and mattress. Mr. Oscar Stevens served us very well and was very kind. (Original) Muy contentos quedamos mi esposa y yo al comprar nuestra recamara y colchon, el sr oscar stevens nos atendio muy bien y muy amable

When we walked in we were greeted with a warm welcome. Cullen, was great in helping us and giving us information about the furniture that helped us make our decision. Even the store manager was walking around saying hello and helping when needed. The customer service was exceptional. We would definitely go back to Ashy Furniture, in Green Valley for future furniture needs!!

Came in looking for a full mattress on a quick turnaround timeline, and Hector found exactly what we needed with really fast delivery. He was a joy to work with and shopping here was a positive experience all around!

Hector Paco was very helpful, efficient and friendly, my husband and I are very grateful Thank you

Thank you so much Hector Paco for your excellent service and attention!!!!!

Nate was great!

Nate the Great! He was informative and efficient. He did not hover or exert pressure. He also grasped quickly that we were on a budget and didn't push us into higher priced items. Very good experience!

Cullen followed me around the store for hours helping me make the right selections for a furnished vacation home in Green Valley. Cullen is patient, kind and kept me smiling! Thank you Cullen and Ashley Furniture for saving me a trip to Tucson. I’ll be back! Brad and Jan Green Valley, AZ

Wow, what a great experience we had with Sissy Lawty! Sissy is charming, easy going, and did not pressure us in any way, but a crack sales person. We went in to buy a couch and ended up with a full suite of living room furniture and outdoor furniture. And perhaps even a friend. I will direct everyone I know who is looking for furniture to Sissy. We had a huge amount of fun chatting with her and browsing the showroom.

Had a great experience, everyone was friendly and not pushy! Krystyna helped us purchase a loveseat quick and easy. Thank you, Ashley Green Valley

Great service! Thank you!

What a great experience. We are new to the area and needed a lot of furniture. Sissy was so helpful, no pressure, and quite knowledgeable. She helped up get the best deal and the most for our money. She is very personable and made the experience enjoyable. Bonus: my service dog fell in love with her.

Prince was our salesman and he made the whole experience one of the greatest we have ever had with purchasing furniture. He is knowledgeable and very personable. We are very happy with our purchase and will come back to Ashley in Green Valley again soon. We will also recommend Ashley to all our friends. Thanks Prince!!

We have had a marvelous time with Sissy showing us all that is available in the mattress we came in for. Sissy made sure we saw all that was available in the dinning table and chairs. We are leaving with a very satisfied shopping experience, and feel certain we got exactly what we wanted. Sissy is the most helpful salesperson we have ever had. Thank you Sissy!

I recently had the pleasure of working with Krystyna an exceptionally professional saleswoman at Ashley Home Store in GREEN VALLEY From the moment I walked into the store, Krystyna warm and welcoming demeanor made me feel at ease. Her extensive knowledge of the products and services offered was immediately apparent, and she took the time to understand my specific needs and preferences. Krystyna’s approach to sales is both consultative and customer-focused. She asked insightful questions to identify the best solutions for me and provided detailed explanations of each option. What impressed me most was her ability to balance professionalism with a personal touch. She never made me feel pressured to make a purchase and was genuinely interested in helping me find the right fit. Throughout the entire process, Krystyna was attentive, responsive, and incredibly efficient. Her follow-up after the sale was also exemplary, ensuring that I was satisfied with my purchase and offering additional support if needed. Overall, Krystyna’s exemplifies what it means to be a top-tier sales professional. Her dedication to customer satisfaction and her expertise make her an invaluable asset to ASHLEY I highly recommend working with her for any sales needs. THANK YOU KRYSTYNA !

Visited Ashly furniture today and had a wonderful shopping experience. We found everything we needed with the help of Sissy, who provided outstanding customer service. I highly recommend this store and ask for Sissy if you want excellent service.

Great customer service. Hector was very helpful, he actually took the time to show us different options. Finally we were able to get the perfect mattress and frame for our new home.

Joel was great. We found everything we needed.

Hector Paco helped me get a great mattress! He was very informed on everything and answered all the questions I had!

Very nice treated just bought a dining table from Oscar H.Stevens

Sissy was a rockstar. Helpful, awesome recommendations and not pushy. Go and ask for Sissy!

Sissy was very helpful and knowledgeable.

Very amazing customer service from Krystyna and found the perfect mattress. She was attentive and answered all my questions. She was very nice and helped me obtain what I needed to move into my new home. Thank you Krystyna!!

(Translated by Google) Very friendly and the information is precise and clear. (Original) Muy amable y la información precisa y clara

Sissy was very helpful. Great sales person!

I honestly have never been in this store... I go to the nearby Taco Bell

(Translated by Google) Excellent service, very happy with how Susana Miller treated me (Original) Exelente servicio muy contenta como me atendió Susana miller

(Translated by Google) Susana Miller is a person who gave an excellent service. (Original) Susana miller esuna persona que dio un exelente cervicio

Hector was very friendly, informative and helpful. We would definitely come back to him!

Mr. Paco was very tentive and courteous

Oscar did an amazing job!

Came in to Ashley’s today looking for a loveseat recliner. Ended up purchasing that and a few more items. Sissy was knowledgeable, informative and personable. Thanks for the great experience.

Sissy was great and very patient. She was very welcoming and helped my daughter and I find the perfect, couch, dining table, bed and dresser. 100% recommended

Prince was excellent and extremely helpful during our purchase!

Prince was very helpful today, he helped us get our living room set getting us the best deals.

Prince was amazing today!

Hector was very helpful and patient.

Excellent service Hector Paco Jr

Sissy did a great job. We love working with her, she was very helpful, and she is a very nice lady.

Our experience with Sissy at the Green Valley Ashley Furniture store was stellar!! Sissy helped us shop furniture for our new home. She was an absolute joy every step of the way! We put many pieces together to get the look we wanted and Sissy assisted us throughout the process moving tables, lamps, and chairs throughout the store. And dealt with our (my) second guesses and change ups without batting an eye. We had fun! We’re excited for the arrival of our new pieces! Thank you Sissy you were GREAT!

Thanks Krystyna! Very friendly and knowledgeable! Highly recommend this location. Great selection!

Sissy Lawty, trusted advisor was truly helpful and knowledgeable with furnishing our new home! Her enthusiasm in helping my partner and myself select our living room and dining pieces was second to none! Sissy shared her thoughts and helped us make our choices without pressure! It is obvious she LOVES what she does! Thank you for all that you did for us, Sissy! Dave and George

Great service from Susan at Ashley Furniture in Green Valley!

Oscar a great salesman. Very personable great guy!

Oscar is so professional and honest. Works with his clients wit respect and patience. He is very worthy of 5 star recognition!

Hector was quite knowledgeable and helped make the experience very positive. He really knew his inventory and found the perfect pieces for me.

We had Oscar as our sales person! He was amazing and helped us to buy our new dining set with our entrance table. Ashley’s had amazing options and many to choose from.

Prince Mills did great. was very experienced

Excellent customer and Hector went above and beyond to make this a pleasant experience. Hector is truly an asset to Ashley furniture. I look forward to purchasing again in the future. Thank you!

Great customer service with Hector Paco

Awesome to work with. Very courteous, knowledgeable and went through extra mile for us.

(Translated by Google) Good attention (Original) Buena atención

Prince did an exceptional job helping us find all of the different pieces to furnish multiple rooms in our home, thank you

Helpful. Patient. Knowledgeable. Kind.

Susan was great. She was very helpful and knowledgeable. We completed the transaction quickly and accurately.

Hector was an excellent salesman and very helpful!

Prince was very friendly and informative and a pleasure to work with.

Hector Paco was very kind and helpful in choosing our couches. His customer service was amazing. I definitely recommend Ashley’s furniture and Hector’s assistance.

Amazing customer service, we were helped by Hector Paco and he was very friendly and helpful. Highly recommend Ashley Store

Great customer service from Prince. Very knowledgeable and he was able to keep us in the price range we were comfortable with and without compromising quality. We appreciate that he stayed a little later after closing for us. We came in about half hour before closing and would have came back the next day. He was more than happy to ring us up and close the deal that night.

Prince was super nice and helpful!

Hector was awesome! Super helpful! Would highly recommend. A

See Mr. Oscar Stevens at Ashley best of the best customer service friendly and extremely kind

Prince is awesome! Great customer service. Very helpful and friendly. All my expectations were fulfilled. Definitely coming back!

Prince was amazing today, he was a great help!

The sales representative promised that my order would be delivered by Christmas Eve, he said several times it would be delivered by then. I even got a confirmation email saying it would be delivered on Christmas Eve, now they’re saying they don’t deliver on Christmas Eve.

Prince was respectful and helped out me and my family! Thank You Prince

Awesome service today. Purchased a new bedroom set and Prince went above and beyond help us get what we needed. Definitely recommend his service

Prince was amazing! So helpful!

Prince was a great help. Thank you prince

Hector was very patient and professional. It was a pleasure doing business with him.

Prince was terrific!!! We got what we were looking for.

Hector Paco was very professional

Hector Paco was very generous and great help in finding what we needed.

Oscar Stevens was very nice, polite and attentive to our needs..Very happy with our overall experience 😀 👍

Hector was so polite and helpful in helping us to pick out a wonderful recliner, and knowledgeable.

Prince did a great job helping us out today. I highly recommend asking for him.

Sales Associate Oscar Stevens is exceptional. His knowledge and expertise helped me make the perfect choice for my home. Thank You Oscar!!!!

(Translated by Google) Héctor Paco super recommended and very kind (Original) Héctor Paco súper recomendable y muy amable

Absolutely never purchase a protection plan from Ashley Home Furnishings!!! They do not provide the most minor assistance as promised and paid for. Can't imagine receiving help if a recliner motor goes out or fabric wears prematurely. We have wasted so much time following the claim instructions and answering the same questions over and over, resulting in NO response and NO assistance. AGAIN, never purchase Ashley's phoney protection plan!!!

Love the wide selection and overall quality of the furniture available but the best is the service provided. You walk in the door and are quickly greeted and shown around the showroom. We were blessed to have Oscar Stevens as our Sales Associate. He was extremely helpful in getting us the best deal possible and showing us a variety of pieces that would fit our needs. We highly recommend Ashley’s Homestore in Green Valley…be sure to see Oscar when you go in!

We had a wonderful day shopping with Hector today. He was very helpful and was able to give us a military discount on top of any sales. I highly recommend shopping at Ashley furniture.

Robert and Prince really helped out our family today. We appreciate everything they have done for us. Thank you!!!

Hector Paco great salesman

Prince was great today!!

Had a wonderful experience

Oscar showed us many different types of tables, and we finally chose the perfect one. Thank you, Oscar, for your knowledge and kindness!

Prince was amazing!!

Prince was a great salesman

Thank you Oscar for your guidance and patience. We have bought several items in the past and have always worked with Oscar and will continue to do so. He is amazing to work with.

Had awesome experience today! Great customer service provided by Hector Paco! Would definitely recommended! Will definitely come back!

Prince is the go to!!!! Ask for Prince. Very professional and great guy all around.

It was a pleasure working with prince today. Patient and knowledgeable.

Worked with Prince today looking for a new mattress. He made it so easy for me! I'm extremely pleased with my purchase. Very informative.

Great assistance from Hector Paco. Very helpful and quick to get us what we were looking for. 10/10 would return for his help.

Joel is one of the sales agents at the Green Valley location and his service was excellent . He walked us through the whole process of our purchase and was very patient and helpful while we were looking around. He went above and beyond with an amazing attitude. Can’t wait for our new furniture to arrive.

Prince is the guy to go too.

Prince was very knowledgeable and it was a pleasure working with him. Amazing customer service and funny.

It was a pleasure working with Prince today. Amazing Service! Thank You Prince!

Prince and Susan have both been a pleasure to work with.

Prince was very attentive, knowledgeable, and helpful! He ensured we knew our options, what we were buying, and didn’t rush us. He allowed us to take our time to make sure we were making the right choice for our home! Thank you!

I definitely recommend working with Prince. He was patient and found us exactly what we needed.

Joel was a great!!!

It was a pleasure working with Prince today. He is really informative and made sure we got the best price and financing terms for me and my family. Thank You Prince!

Hector did an excellent job helping us find the items we needed for our home. He was very patient and let us take time to consider different options. He was very personable. I would recommend him if you are looking for something to purchase at the Ashley store in Green Valley, Arizona. We purchased a sofa bed, a side table, and a swivel chair. All worked out perfectly and were delivered as promised.

Sissy was great and knows her inventory. She help us find exactly what we wanted. Thanks

Sissy was so helpful and fun to work with! She helped me buy a sofa and loveseat and made sure I got the best deal on what I needed. Would absolutely return here based on this experience!

Hector, great service.

Prince was informative, friendly, and extremely helpful!! Great experience. Thanks 👑prince

Great service, see Nate he was very helpful and very pleasant. He explained everything to us and he's a good person. Thank you Nate your 👍

Love our couches! Prince was so helpful, walked us thru the whole process. We will be coming back to see him for my purchases!!

Hector P was very professional, answered our questions with knowledge and patience. I especially appreciated his non-pushy sales approach and candor. We stopped by in the morning to look at a couch and a love seat, and returned in the afternoon to purchase. We have purchased quite a few pieces of furniture at Ashley, and are very happy with them. Go talk to Hector! You won’t be disappointed.

Excellent service! Was incredibly patient with my mom and I as we decided what we liked. Oscar was amazing.

Hector Paco great customer service, very attentive to one’s needs, and not pushy at all.

Nate is awesome, not only is he knowledgeable about the products but also regarding store policy. He saved me and my friend a lot of money on our transactions. Nate is my recommendation to anyone planning to shop at Ashley’s.

Had a fabulous experience at Ashley Furniture in Green Valley, AZ. Thnak you to Prince for making this so easy and enjoyable!

Great service- Prince

We had great service at Ashley. Oscar was a great sales associate. Very nice and easy to talk to.

Chris was patient and took time to thoroughly answer questions. Part of the product was in store so putting together the options took time. No pressure and pricing straightforward! Ask for Chris!

Oscar Humberto was awesome to work with. So polite and knowledgeable. Made the process easy!

My husband and I went in to Ashley furniture today at Duval mine road looking for some specific pieces that we needed and we ended up speaking with Nate, who sold us what we needed without any pressure. He was so honest and helpful. He was a true pleasure to work with if you need any furniture this is the store for you and look for Nate C. Thank you, Nate Nicole and Harold Busboom

Susana M excellent customer service!

Great experience working with Prince today the store was busy but he was really efficient and attentive. I highly recommend him.

Prince was great! He helped me with my questions and found me the perfect living room set.

Very nice customer service! Oscar was very helpful.

Prince was really patient and extremely knowledgeable. We were looking at mattress and he was able to answer all of our questions. We will definitely be back to see him.

Prince was very informative, helpful and courteous. Recommend highly.

We worked with Nate. He was very helpful and knowledgeable. I highly recommend giving him a visit. If you’re looking for furniture

Excellent service Joel!!!:)

Excelent service for Joel

Hector Paco was a delight and very helpful finding stuff within my budget

A beautiful store. Items are displayed well. Black Friday offers promotional incentives. Joel was knowledgeable, professional and and supportive of my considerations during the buying process.

Oscar Steven’s is fantastic! It was a pleasure doing business with him. He is so kind and helpful

Hector is a true professional. Thank you for your help.

Excellent customer service by Mr. Hector Paco.

(Translated by Google) Pedro was very kind to us and took good care of us. (Original) Pedro fue muy amable con nosotros y nos atendio muy bien

Great service, kind, and prompt service.

Prince was excellent! He helped us find the perfect living room set!

Susan was helpful!

Jimmy and Oscar were great in helping me place an order. It was fast and easy. I was also able to take advantage of promotion deals which was great!

Susan did an outstanding job and she took the time to explain all the promotions and benefits with the purchase.

(Translated by Google) Excellent (Original) Excelente

Excellent service provided by Mr. Oscar Stevens

(Translated by Google) Hector Paco was very excellent! (Original) Hector paco era muy exelente!

Hector gave us Great service , helpful and professional and personable . Easy to work with and didn’t make us feel pressured .

Bait and switch if you ask me.

(Translated by Google) Very good service!!! Hector Paco (Original) Muy buen servicio!!! Hector paco.

Héctor Paco was very helpful

Oscar was nice to work with and low pressure. Helped me find what I needed

Hector Paco was fantastic to work with! He greeted us warmly, listened to our needs, and helped us find pieces that fit my style and budget. His product knowledge was top-notch, and I never felt rushed or pressured. Thanks to him, my space looks amazing, and the shopping experience was smooth and enjoyable. Highly recommend!”

Hector was thorough, patient, and very helpful in buying new furniture for our new home. Process was easy and awesome quality.

Sissy did a wonderful job and was very helpful.

Susan M. was very nice and helped us find a sofa bed, it was all a quick and easy process

Joel Valenzuela

Hector paco, was an excellent salesman

Our family's experience was worming as we walked in as well as friendly we would recommend Ashly anyday

We are very please with our sales person Joel Valenzeula. He was patient and very polite. Also very helpful.

Joel V was super helpful in purchasing a living room and dining set! It all was smooth easy and hassle free! He was very patient and was happy to show us the different types of couches and dining tables!

Oscar was very helpful in making a decision on a table. He made the process very smooth and easy. Definitely would recommend him if your looking to get new furniture for your home

Oscar was very patient with us and helped us pick the right furniture

Susan M helped us with the purchase of a dining room table and chairs. It was a pleasure working with her. We never felt pressured to buy more than what we wanted. Im going to ask for her next time I need furniture.

Nice selection of affordable, modern options. Susan was flexible in finding the right combination of furniture in the colors and styles we were looking for. Susan M was kind and helpful. The only down side is the mandatory delivery fee, no option to pick up new items yourself.

Nate C was super helpful, friendly, and knowledgeable. There was no pressure and we had a great experience buying our furniture. Definitely five stars out of five stars.

We got our furnitures for our new home from this store and Susan has been very helpful. It took us a long time to decide but she’s been awesome and great! Very accommodating and understanding on what we really like. She only wants her customers to be happy with their furnitures!👍🏻

Joel valenzuela

Joel Valenzuela

Hector has always been a great customer service representative

Sissy helped us select the perfect dining room set as well as living room set. She was patient and thorough will all of the details.

Sissy was very helpful and we found what we were looking for.

Hector was amazing! Great customer service... had our best interest at heart! Thank you so much for the lovely experience and fast and easy transaction! Ask for Hector!

(Translated by Google) Hector Paco was great (Original) Héctor Paco was great

Joel Valenzuela was very helpful

Nate is amazing!! He helped me find exactly what I wanted and made sure I understood everything about my purchase. Thank you Nate!!

Great customer service from Hector Paco Jr.

Purchased sofas, coffee/end tables, and bed from this store. Nicki did a great job recommending pieces, esp. with the bed, and customer service was good. The main downside was that the bed frame took nearly 2 1/2 months to deliver, so be prepared to wait especially for more popular items. (Granted, I won't fault this particular location)

Oscar Stevens was amazing ! Very helpful and very patient so happy with my purchase thank you so much!

Mr Paco was very helpful and very knowledgeable. Everytime we come we ask for him and helps us with a smile on his face. Thank you

Prince was marvelous.

Prince was terrific. Very professional

Chris did an amazing job and was fast to help us find what we came in looking for!

Nate was very helpful without being pushy, he was very professional. He made our purchase very easy . Thank you again Nate.

Went over to the Green Valley store to look at a new bed and walked out with a great buy. Susan was really helpful in walking us through all the options. Would definitely recommend taking a look at what these folks have to offer. I know we’ll make it the first stop next time we need furniture.

When we walked in the front door Oscar Steven’s was really nice and attentive. He helped us find what we were looking for and he was also really kind when communicating and showing us the prices. His a really good seller as well as a helpful and kind man.

Was pleasure working with Prince today

Hector was great

Prince was very knowledgeable and patient with us. He took the time to understand our needs and spectations, highly recommended.

Susan M was amazing she made my shopping experience great.

Hector was so wonderful to work with. He kept track of items we liked, which made it easier at checkout time.

Héctor Paco has always been a great salesman for years we have liked dealing with him because he knows his product and he’s professional and courteous

Oscar H. Stevens II was extremely helpful and professional

Hector did a awesome job.

Hector is a great employee. Helpful, patient, and gives good advise. Thank you!!

Héctor was great, very helpful and knowledgeable. Will be back again!!!

On two different days last week, we shopped for furniture for our new home. Hector Paco worked with us in finding just the right items on the first visit and his service was so good we waited for him on the second visit. He made sure we got the best deal available and was very pleasant to work with. The store in Green Valley was also fabulous - the nicest one we have been in.

Susan was great! Greeted me at the entrance explained what specials the store had. Gave me space to look around and when I was ready she helped me out with everything! Great service from Susan. As a customer I like that she explained but was not over me while I looked around. When k was ready she did what was needed and I got what I came for. Thank you Susan!!

Chris was wonderful. Showed us everything we asked for and matched us with furniture that med our needs.

Awesome

The customer service was amazing, Chris and Oscar helped us find what we needed. We recommend coming here to find your furniture for your home.

Joel was a big help today with finding all the furniture we needed for my family! He knew all the little details about the furniture. 10/10 recommend!! Thank you

Joel is fantastic

Susan M was great I loved having her attend me she made my shopping experience more than great.

Oscar was very understanding of my needs and my budget. He was professional I would recommend him Oscar Steven's

I’ve been to this Ashley’s several times in the past years, on this specific occasion, we went in to look for a new couch set. We were greeted by a nice young man, very professional and polite. He also spoke Spanish which was a plus for my mom. We were able to take our time and look around without feeling followed or pressured. He did make himself available incase we had any questions. My mom was able to find the couches she liked, which I pictured below. Looking forward to future visits. Thank you. Room for improvement: nothing to add here

Mr Hector is very professional

Prince was great to work with.

Love the attention to detail that Chris has when it come to know what we are asking for. Great place overall.

Oscar Stevens was very professional and knowledgeable about the furniture we were looking for and was very helpful. We are very pleased! Thank you Oscar.

Prince did an excellent job assisting me with my purchase. I would highly recommend working with him.

Ashley store Prince was extremely helpful during our search for a King mattress and platform bed. We feel totally satisfied with our ultimate selection.

Prince was very knowledgeable and personable. Highly recommend anyone to seek him out in the store.

We paid $2000 for a dining set. We received a broken chair that was literally taped back together. I noticed a piece of tape on the leg. Thinking it was left over from packaging, I pulled it off. A large chunk of the chair leg came off with it. I called service and asked for a new chair. I was told they have to try to fix it first. I didn’t purchase a broken or repaired chair. I purchased a brand new chair. Another chair has screws that keep falling out of it. This will be the second time service has to come and put screws back in. I’m assuming they’re stripped as they used an impact drill to rush through assembly. This is the second time Ashley’s delivery men have delivered damaged products to us and tried to cover it up. I find it shady and dishonest. No one has integrity anymore.

Oscar Stevens has the best customer service and a great salesman! Very friendly, kind and reliable! I highly recommend!!! Go see Oscar Stevens in green valley az!

Really good service oscar was very helpful

Go see Cayla and Reggie at Ashley furniture in green valley for all your home needs! Cayla really took her time with us and was very attentive while we shopped around the store looking for couches, answered all of our questions and made sure we got everything we wanted. Thank you Cayla and Reggie for going above and beyond for us

(Translated by Google) Very happy with my purchase Oscar Stevens treated us very well, he showed me all the bedroom options and told us about the offers and I loved the bedroom, excellent service, he is a very kind person with all clients (Original) Muy contenta con mi compra Oscar Stevens nos atendiò muy bien me enseñò todas las opciones de recamaras y nos dijo de las ofertas y me encantò la recamar, exelente servicio es una persona muy amable con todas los clientes

It's a great experience with Oscar Stevens super professional and great person

Hector was awesome!! Great customer service, very helpful. Found a dining room table I love and excited to see it in my house.

Prince was fantastic. He was so helpful, was able to lead us to exactly what would work for our family and was no pressure. I highly recommend working with him if you decide to shop with Ashley.

Wonderful, Prince took good care of us!

Susan provided great service, product knowledge and enthusiasm!

They have a great service…Hector sales rep. Is a great person. Than you Hector..

Joel was a very good help in our furniture decision.

Hector was wonderful!! He really took his time to make sure we got what we wanted!!

Prince Mills was awesome very friendly and very informative.

Chris was so informative & did a great job in helping us.

Héctor Paco was so helpful I will recommend him 100%

Robert was very helpful, patient and polite. Highly recommend Ashley’s furniture.

I had a good experience shopping at Ashley, first off they are no longer affiliated with Sam Levitz so that’s a huge plus. My funiture will arrive in a timely manner instead of the months it took before with SL. I got what I wanted at pretty reasonable prices And my sales lady, Cayla (with a C) was extremely helpful, knowledgeable and friendly. Even with how indecisive I was she kept her patience. Definitely a good experience and I’m happy with my purchase. Would do business here again.

Chris Sylvester was a pleasure to work with. Very knowledgeable and patient.

Susan M. She takes care of us, she is very king and helpful.

Did a wonderful job helping me get what I needed his name is Chris

Very friendly and patient great customer service!

Oscar muchas gracias por ayudarnos! Te portastes al million! Oscar Stevens, thank you for you help in our purchase to our dining and livingroom sets! Thank you again😁

Just bought a table and living room set from Oscar. Had a great experience. Highly recommend.

Prince is a very detailed, knowledgeable & pleasant salesperson I have the privilege to work with. He listens & is not pushy. I appreciated his professionalism. The power reclining sofa is exactly what I was looking for. I highly recommend him at Ashley Furniture Store in GreenValley.

Pedro was knowledgable, patient, and a pleasure to work with.

Oscar was very nice and helpful. Would shop there again.

Sissy. She is a great salesperson. Good representative of the company. She is knowledgeable and understanding of what we needed. She was not a high pressure salesperson Enjoyed our time with her.

Robert Linse was very friendly, knowledgeable with the product and overall put my husband and I at ease with the choice we made without pressure salesmanship. Definitely will be back for our next furniture purchase!

Joel at Ashley's in Greem Valley, AZ is an awesome salesman. He was attentive and very helpful. I highly recommend him if you shop there.

Prince was so amazing!!! He was patient, funny and kind!!!

Prince did an awesome job. We really appreciate him!!!

Excellent service by Prince

We were so pleased with the patience and good service we received from Joe Valenzuela while shopping for a new loveseat at Ashley's in Green Valley. Joe really knew the products we looked at, and was clear on quality, future service and delivery. Thanks Joe for your help.

Excellent customer service by Hector Paco

(Translated by Google) Cristóbal Silvester treated me excellently (Original) Cristóbal Silvester me atendió excelente

Carlos Stevens was so easy to work with! He made purchasing our bedroom set easy and painless! We will be back!

Robert helped us get a super comfy couch for today’s Labor Day sale!! He was very helpful and awesome and gave us a great deal!

Hector is very knowledgeable about the furniture. He was able to answer all of our questions. Thank you, Hector!!

Amazing customer service from Hector Paco! Knowledgeable and very helpful to all customers!

Prince, helped me today to buy my first bed! he’s great, 100% recommend!

Great service from Prince

Robert Linse was nice and helpful in purchasing my couch.

Oscar was a wonderful person he helped a lot and was with us in the procese of everything

Robert Linse and Martin Miranda were very informative and nice. Representatives like this will make me return to Ashley in the future!! Thank you both!!

Oscar H Stevens is the best salesman that we have ever worked with. He is very knowledgeable about all the products that Ashley has to offer and after talking with him knows exactly what you are looking for. He is very through, efficient and professional. I would highly recommend Oscar.

Hector helped us find a complete bedroom set for our teenager. He was patient and knowledgeable.

Amazing Service and amazing experience with Oscar Stevens! Definitely will come back!

Héctor was a huge help! He made the process quick and easy. Highly recommend working with him!

Mr. Hector Paco was extremely helpful and very kind. He guided me in purchasing a gorgeous bedroom set. His professionalism was great appreciated. I highly recommend looking for him when shopping at the Green Valley Ashley’s.

Prince was a great help! Super patient and knew the products well- I highly recommend

Prince is very nice , and helpful, I would recommend him to My family friends.

Joel did a great job helping us pick out a new couch and matching our existing bedroom set with side tables.

Prince was very helpful while we decided what we wanted. He showed us several options & what pieces match. I recommend asking for Prince.

Outstanding service. Put my name in there. Robert helped me through the entire process and was patient when we couldn’t figure out what it was. We really wanted. He helped us get it done.

Hector was great. He is knowledgeable about the company, their policies and the history. He was easy going, nice and a joy to work with.

Oscar Stevens is terrific and is the best to help you pick out exactly what you need to make your house a home.

Hector Pablo it's very knowledgeable and was a pleasure to work with. Truly, I'd recommend him your go to guy if you happen to stop by Ashley's.

(Translated by Google) Hector Paco Jr (Original) Héctor Paco Jr

Prince provided excellent customer service. He was very knowledgeable and a joy to work with.

Very happy with Mr. Hector Paco service.

We received excellent customer service from Mr. Hector Paco.

(Translated by Google) Oscar Stevens was very kind and took great care of us. My furniture is beautiful. (Original) Oscar Stevens muy amabale y nos atendió muy bien. Mis muebles están hermosos.

Susan was great

Great service recommend ceyla was so much help and patient and even though we lasted 4 hours she walked through the whole store with us and explained everything thank you CEYLA...

Joel Valenzuela, was very helpful. Great job

Great Customer Service , been our sales Go To For Many many Years Hector Paco

Buying a bedroom set for our partially cooperative teenage son. Chris was very attentive, helpful, and more than willing to answer our questions (along with putting up with our hemming and hawing). Overall an excellent experience.

Chris S. was sooo helpful! Very pleasant and personable! I will be back to by a living room set from him!

Prince was super helpful fast and friendly, great experience!

Worked with Prince on our bed room set and he made it simple and fast!!

Hector paco was a great help!

My salesman was very professional and knowledgeable about the item I purchased.

(Translated by Google) Hector Paco (Original) Héctor Paco

Prince was great assisting us with our recliner purchase today

I found a couch and chair that I love. Susan and Prince did a great job helping me.

We worked with Prince today and have never had such a positive experience shopping for furniture for our home. He was so thorough and patient with me while I was deciding exactly what I want. Thank you Prince. You are a PRINCE!

We just moved to Green Valley and we’re in need of some furniture. Walked into Ashley Furniture store in Green Valley and had the pleasure of meeting sales associate Nicki Muncy. Nicki took the time to help us in our search for specific furniture items, helping us in color choices and styles. She made us feel welcomed and went above and beyond to help us find exactly what we needed. Her enthusiasm and knowledge made our purchases a lot easier. Thanks Nicki!

If I could give 0 stars I would. Absolutely horrible customer service. Opened a credit card to take advantage of no interest for 1 year and was charged TRIPLE what we were originally charged in the store. I have been emailing and calling for 2 weeks and it still has not been resolved, leaving this credit card with a negative balance which it definitely does NOT have and affecting my credit score. I have asked to speak with management and just get thrown around with excuses as to why they can’t talk. They also delivered to a house we didn’t even own or occupy yet and didn’t let us know it was delivered and only half of our couch was delivered so I went to pick the other half up because I was told by 2 different people that it was at a warehouse in Phoenix just to get 1 hour into the 2 hour drive and say that the items I was coming to get were still in California….

Working with Prince is always a pleasure! He always makes sure I'm getting the best deals on my furniture and accessories!

I was shopping for a new bedroom set and mattress and had the pleasure of being assisted by Mr. Prince. My set looks amazing in my room and I am very pleased with the mattress he helped me pick out. He really knows his stuff. Furniture shopping is usually stressful for me but he made it easy and pleasant. Thank You Prince! I will be back!

Thank You Prince! I spent so much time looking for a pillow that works for me and I finally got it! I appreciate you!

Thanks Cristobal

I have a older model of the tempurpedic mattresses and it's been great! It's almost time for a new one and I have been working with Prince through this process. I must admit, he is extremely knowledgeable about new mattress products and features. I recommend him to anyone thinking about improving their sleep.

I'm a warm sleeper and I was looking for bedding that would help me stay cool in the hot summers of Arizona. Prince found me exactly what I needed quickly and efficiently!

Prince has been an amazing help thus far! Even though I'm not ready to refurnish my home, I can call him at anytime with any questions about products. He's very patient and I can tell he'll make the process as easy as possible when the time comes.

Had an awesome experience!! Robert was incredibly patient and super helpful!

Hector Paco was great! Was very attentive and very accommodating. Highly recommend seeing him if you’re looking to buy furniture.

Joel was amazing!! Made our transaction so easy. Joel was very professional and knowledgeable. Thank you Nikki and Patricia

Prince,was very friendly did everything possible to help us with our purchase he did an amazing job!

Hector was absolutely brilliant! We are so grateful that he greeted us. He allowed us to roam around without pressure. He was very knowledgeable! We ended up getting more than expected and are just so happy with our new furniture.

Oscar showed us the 3 min experience with the tempura pedic mattress and it was really nice

Hector Paco is a great sales person make sure you ask for him.

Pedro demonstrated remarkable kindness and patience, dedicating ample time to guarantee that all options remained within budgetary constraints, while also demonstrating a comprehensive understanding of the furniture industry.

Great sales team sold us two new bed!

Robert was wonderful. We got a couch and a bed frame. A++. Won’t deal with anyone else going forward.

Hector Paco best sales man! Great help.

Oscar was very friendly and made sure to answer any questions we had!

Oscar was very informative! The swivel chairs were my favorite!

Joel was amazing!!

Pedro Enriquez was extremely helpful! He was so patient and answered all our questions without pressure. We are very happy with the sectional that we picked out!

Sales pearson hector paco was helpful courteous answered every question we had. My mom and dad have been coming to him for a few years and recommended me to him will be coming back with any other furnishing needs in the future

Great service Robert took care of us fast

Great service. Joel was friendly and knowledgeable

Staff was very friendly and helpful. Store was calm and clean and withdrew inspiration. Would recommend! 👍

Last Saturday went ashley furniture at green valley for living room furniture sales associate Hector Paco was so helpful in choosing our furniture! Honesty made everything so pleasant!excellent service! Thank you hector

Pedro was helpful throughout the process of choosing sectional couches.

(Translated by Google) Very very excellent, very attentive, very patient, he helped us a lot to be able to choose our best option. Thank you very much Chris (Original) Muy muy excelente, muy atento, muy paciente, nos ayudó mucho para poder escoger nuestra mejor opción. Muchas gracias Cris

Joel , good job!!

Pedro was friendly and helpful! Thank you for helping our family find our family room couch

Robert was so welcoming and patient as soon as we walked into the store, my overall experience was great!!!

Prince was very helpful and delighted to work with. He answered all our questions and was very professional.

I would give Cullan more stars than just 5! Very helpful, knowledgeable, took his time helping me and explained every detail, very professional and friendly !

Great service! Hector Paco was extremely patient and helpful.

Cayla Hakin provided us with such great customer service, friendly and willing to help us find the right furniture and price point we were looking for. Although we were not able to purchase today she was still very friendly and understanding. Thank you Cayla!

Robert Linse helped us choose the perfect piece for our small condo! The store has a great selection to choose from and the purchasing process was fast and easy.

Mr. Hector Paco Jr. was very helpful.

Odessa is a great associate. Very knowledgeable and showed me lots of products so I could make the perfect choice. GREAT JOB!!

I had a great experience shopping for my couch. Robert Linse is a great sale representative!

Prince was an amazing salesman very helpful. I would definitely be coming back.

Oscar was so patient with me. Very helpful. I will buy from him in the future.

Chris was polite, informative, knowledgeable and patient with us while my wife made her decision on our new couch.

(Translated by Google) Excellent seller Oscar Humberto!!! Excellent service (Original) Excelente vendedor Oscar Humberto !!! Excelente servicio

Nichi Muncy was awesome, she was very professional and fast, we were in and out which was great!

Oscar at Ashley Store was amazing. He helped us right away, he gave us all the information we need for our purchase. He was very kind and friendly. We will definitely be doing business with him in the future. Thank you Oscar 😁

I just had so much fun. I went to the new remodeled Ashley store in Green Valley. And there I met Hector. I told him I need a sofa and swivel chair and he led me to lots of beautiful furniture. But then there it was my new sofa and chair. He let me take a cushion home to check how the color was in my living room and I was back to the store for him to write up the order in 15 minutes. It’s perfect just as Hector knew it would be. Then he said delivery is in only 6 days. Hooray!!! My huge thanks to Hector and Ashley . Thank you for brightening my day.

My representative was beyond knowledgeable and his customer service was over the top. Robert to be a new rep has the skills to sell me anything. He was so nice and he made my visit more than welcoming. Ladies and gentlemen get to Ashley furniture in Green Valley and make sure you ask for Robert. He will take care of your wants and needs. Thanks Ashley!! I’ll see you in a few months. CoCo

Great sales staff not pushy and very helpful ask for Robert Linse he was great!😁😁

Robert Linse is very professional and provides great service.He is able to accommodate to your needs.

Joel was great assisting us today! We purchased a whole set of living room furniture.

Great selection of styles in furniture in their beautiful gallery showroom. Mattress rest test area has a wide variety of comfort selections and they carry the new Tempurpedic Luxe Breeze line with Smart Adjustable bases. Professional and courteous.

Excellent customer service from Mr. Paco. Very happy with our purchase!

Hector is knowledgeable and patient and precise. Thanks Hector!

Was able to walk away with the perfect couch. Odessa, who worked with us through the closing and buying process was a huge help and was a pleasure to work with!!

Héctor Paco was our sales representative. We were very satisfied and happy with his customer service and he answered every question we had.

We were looking for reclining sofas for awhile know and decided to stop here and greeted nicely by Hector Paco and showed us what we were interested in and found the perfect sofas and Hector Paco very helpful throughout the process, Thank you Francisco and Denise Munoz

Oskar Stevens was very helpful and knowledgeable. Definitely recommend that you ask for him!

(Translated by Google) Cullan Cornelisse very good service and I absolutely recommend it (Original) Cullan Cornelisse muy buena atencion y lo recomiendo absolutamente

Pedro E. Gave me the best experience possible really helped me with what I was looking for and opened my eyes to even better options making the transaction nice and smooth!!

Worked with Pedro who was extremely helpful. Answered all may questions and may my overall experience enjoyable.

I want to thank Chris Sylvester for help me a lot today at the store very professional and attentive

(Translated by Google) Happy I found a room that fits my space... Mr. Héctor Pako treated me very kindly. (Original) Contenta encontré una sala que queda a la medida de mi espacio ...me atendió muy amable el señor Héctor Pako

Chris was very helpful, it’s a nice guy

Thank you Prince for helping me order the new recliner. Your friendliness made my visit to Ashley’s much easier. I also enjoyed your demonstration of the mattress!

Walked in looking for a new bed, the experience was amazing, Susan made it stress free and affordable, she did everything she could to help us stay within our budget and made sure we were happy with our purchase. Very knowledgeable and explained the entire process from start to finish. Thank You.

Salesman Hector Paco was great! He answered all of our questions, but never pressured us to make a decision.

Excellent customer service Hector Paco

Cayla was our sales person and we could not have been more pleased with her. Cayla was efficient , very pleasant, and well organized !

Chris handled all our questions and helped us with everything. Thanks Chris!!

Odessa was so nice and friendly. My family and I took home a sofa and mattress & couldn’t have done it without her help! Thanks to her again for the excellent service.

Prince is an awesome salesperson!

Awesome guy very helpful

Susan was very patient and helpful

Chris was amazing! Thank you so much for all your help!

Héctor Paco has provided excellent service and has been very professional and courteous. Great representative for your store.

Great experience. Our sales rep Nicole Muncy was very helpful in our purchase of new mattresses.

Robert is a very kind person and very friendly, his information help us in our purchase! Yesterday Robert was not honest to me- he added a 5 year protection plan without telling me. So here I’m a day later retracting what I said yesterday. Be careful when they don’t explain anything.

Chris was very helpful and made our furniture purchase a smooth process. We had a great experience shopping at Ashley in Green Valley.

Chris had excellent customer service. Very nice and straight to the point with some humor. He was able to help all of my needs with helpful discounts. I highly recommend him.

Amazing service provided by Prince. Thank you!!

Very profesional and amazing service provided by Prince.

The personnel were very friendly before the door finished closing behind us. Very polite and informative without the obligation to purchase.

Sales Associate, Hector Paco was very attentive and professional. His experience is impressive! Listens to detail and needs of his customer. We are so thankful for all his help. We are very happy with our purchase!!!

Hector was very helpful and patient while my kids and I were indecisive. Appreciate his kindness and friendly demeanor.

Héctor Paco was very helpful and nice!

Great experience

Susan was absolutely wonderful. She greeted us with a smile as we walked in. She made the whole worry of making stressful decisions a delight!

Excellent staff, very friendly and was greeted immediately, and very courteous (Susan M.).

Excellent costumer service, thanks very much to Hector P. Very nice person and very helpful.

I got the best shopping experience with Oscar Steven! I recommend him 100%

Helpful without being overbearing. Thank you so much. Ashley had just what I was looking for.

Very good customer services From mister Hector Paco Jr I will back soon

(Translated by Google) Very nice people (Original) Muy agradable personas

Don't spect the delivery the day they promes to be delivered. They can change the delivery date to any day they want with out letting the customer know.

Oscar helped up out and was extremely attentive. We were in and out within an hour.

Robert was amazing and super helpful! I purchased a whole new living room and dinning room! He helped me pick out everything I didn't know I wanted.

Very helpful and process was fast !!

Joel sat with us for a whole day as we went over items and not only then another 4 hours till we were satisfied. Joel is knowledgeable on what he is selling . Nate his manager worked along with him to make us happy. We will definitely be back to see Joel for future purchases.

Oscar was very Helpfull and friendly!

Nos atendio, Hector Paco ,quedando satisfecho por sus atenciones como sirempre.

Very knowledgeable

Oscar Steven's is goated as heck. He helped my family, and I find a bed for me, an amazing guy, and good service. Give this dude a raise, pls :)

Great experience, super helpful and friendly customer service @Prince

I visited Ashley home store with my wife on 6/8/24 in Green Valley Az we were blessed to have such an amazing sales associate name Prince he help us out so much an was knowledgeable in every thing he said an showed us my wife made a purchase an was happy with service he gave us will be back thank u prince for the time an hospitality’s u gave us thank u

Robert was exelent help if i could give more then 5 stars i would.

We had a great experience at the Green Valley store thanks to our sales rep Hector Paco. Very knowledgeable and a pleasure to work with! Found what we were looking for and no need to shop elsewhere.

We were very impressed with Hector’s experience and knowledge in all aspects of furniture. We will definitely call on Hector for further purchase in the future. His eye for understanding our likes and dislikes helped us choose the right furniture for our home.

Great experience with very helpful staff. We were helped by Robert, who took the time to understand our unique needs and answered every question patiently.

Robert was very helpful and knowledgeable. Recommend you see Robert when you visit the green valley Ashley store

Prince was very helpful. He answered all my questions regarding options and configurations for my sectional. Prince was friendly and professional!!

Robert was great. He’s new but He’s management material five stars

Chris was amazing!

Not all employees are deservent of a 5 star rating, but Robert is. I went in for a kitchen sideboard cabinet, but left with an entire living room set. Robert did the math and made the sale without pressure. Good energy and a great personality. Ask for Robert when you visit Ashley's.

Odessa was friendly from the first and extremely helpful. We found better than what we were looking for! Thank you. 😊

Oscar was professional and nice.

Oscar Steven’s was my sales representative and he was great. I had him a few years back and enjoyed working with him again.

Very pleasant to work with Hector Paco made experience enjoyable

Susan was great! Thanks for being fantastic. Best service ever!

Oscar was great!!

Sissy was very knowledgeable , friendly, and fun to work with!!!

Awesome and professional customer service by Hector Paco. Very calm and understanding. Enjoyed working with him.

Oscar Stevens respected my wife and myself during our purchase. Great service and savings.

Wonderful experience as per usual with Hector. Very helpful, very knowledgable

Hector paco service it's great

I worked with Prince today and it was a wonderful experience. He really helped me find a mattress that suits me.

Sissy was amazing! She was very helpful and very thorough with explaining all the features of our new mattress set! 😊

Great attention from Sissy..

Great service from Joel and Oscar! I would definitely recommend both of these guys very professional and friendly

We had a great shopping experience here at Ashley. Sissy was amazing at taking the time to explain everything and answer all of our questions. As well as helping us envision possibilities of what we could do with our living space with the furniture we liked!

Very helpful! She made everything easy

Prince is a great sales associate. Very patient and helpful. Glad we came to this store.

It was a pleasure to work with Robert Linse in the Green Valley, AZ store. He listened when I explained what I needed and my preferred styles, and was patient with me when I struggled to decide. He was very knowledgeable and didn’t try to upsell me, in fact he helped me understand the discount options. I’ll gladly ask for him the next time I need to buy furniture or accessories.

Very knowledgeable staff. Worked well together to help us find just what we needed.

Very helpful and knowledgeable about the furniture pieces we got. We saw several living room sets before deciding the one that fit our family of seven best. We are very satisfied with the customer service and recommend to seek Robert for your sales person. 👍

Brian was really helpful. He helped me find just what I wanted. I'll be coming back for future home furniture purchases.

Brian R. was an excellent salesman, he made our experience here easy and enjoyable since we walked through the door!

Thanks for the great service Cullan! Looking forward to enjoying our new furniture.

This location has poor service, they ignore you when there is a problem and don’t keep promises. They are great as long as you don’t have an issue or need help. We will never buy from them again and we have a lot more furniture to buy. Their loss in the end!!!!!

Héctor Paco gave us an excellent service!

Susana is the best sells person here!!! 🫰🏻

Our sales associate Cullan was so patient with us. Very professional, polite, and never pushy.

Sissy was pleasant, professional and helpful. She didn’t do a “hard sell”, she listened to what we wanted and made good suggestions. She was very familiar with the store and took us exactly where we wanted to look. She also let us know about sales and financing options that saved us money. Well done, Sissy-10/10 would shop with you again.

Clean well stocked store with friendly staff

We are very happy with Robert! He helped us save money and was very personal!! Definitely would come back and shop here!

(Translated by Google) Excellent attention from Cullan, he did not explain and attended very well. Congratulations. (Original) Excelente atención por parte de Cullan, no explicó y atendió muy bien. Felicidades.

Nate the manager will be the best man to help!!

Thank you Susan Miller very knowledgeable of your job. It was a pleasure!

Sissy was an amazing help while my fiance and I were purchasing our King mattress. She was patient, knowledgeable, and thorough… highly recommend :)

Pedro E. was amazing. So helpful and friendly. We found the perfect couch!! Thank you!!

Hector Paco Jr did an exceptional job in helping me find the right mattress.

(Translated by Google) Susana helped me, she is very nice, patient and gives you the best options that are best for you, excellent service (Original) Me atendió Susana, es muy agradable, paciente y te da las mejores opciones que son mejor para ti excelente servicio

The customer service was excellent. Joel V. was very knowledgeable, friendly and helpful

Brian was so.patient with two elderly clients. We will recommend him to our neighbors

Chris was so professionally kind and helpful in finding the perfect piece of furniture we were looking for.

Thank you Pedro. We appreciate your help with our bedroom set!

Great experience thanks

Cayla H was very welcoming, Helpful , I loved that she let me take my time and I didn’t feel at all pressured or rushed. She Also gave me suggestions and showed me couches she personally has in her home. I will definitely be coming back and buying with her again .

We had thr best experience at Ashley with Cayla. She was very helpful, provided great information and great customer service. We were very impressed.

We worked with Brian Ridgley and he helped us with our rug purchases. He was very friendly and knowledgeable. Highly recommend.

Brian was a great sales man, gave us lots of options and helped answer all our questions.

Very helpful and great customer service 👍

Sissy helped us out today with buying a couch! Matched a storage ottoman with our couch that wasn’t even part of the original set! Super helpful and friendly and knowledgeable! Looking to buy furniture go see sissy!!

Totally Enjoyed my extra with Oscar! Great person and will come back other pieces we talked about! Thank you so much Oscar

(Translated by Google) Excellent service provided by Young Joel Valenzuela… he has a very good job of convincing 🤜🏻 (Original) Excelente servio prestado por el Joven Joel Valenzuela…muy buena labor de convencimiento tiene 🤜🏻

Sissy was great! I walked out with a beautiful new sofa set in about an hour! Happy. :)

Hector was very helpful and patient. Thank you

Prince was very helpful and knowledgeable. Very pleasant experience.

The staff was professional and helpful. The employee that assisted me "Susan", I highly recommend. She adapted to my various requests, keeping customer service at the forefront of our interaction. Thank you!

Hector paco was wonderful and very helpful!!

Pedro E. greeted us as we entered the store and offered to help us in any way. We were allowed to search, and he checked back with us, and then he fully explained available stock, delivery options, and financing. He was very pleasant and helpful

Brian was excellent at explaining everything.

It was a great experience today. Unlike when it was Ashley/Levitz. We waited for over 2 months for delivery. Today, we were able to schedule within the next 10 days

Cayla was great, after three times in the store to finally decided on a bedroom set. She had lots of patience and was very friendly. We will definitely come back and work with her.

Brian helped us and was Amazing! Thank you for being so personable you made the process easy and we purchased exactly what we wanted.

I had the pleasure of being assisted by Juan Gomez during my recent visit to Ashley's Furniture in Sahuarita, AZ, and I must say, the experience was exceptional. Juan went above and beyond to help me find exactly what I was looking for. His knowledge of the products was impressive, and he took the time to understand my needs and preferences, ensuring I left the store satisfied with my purchase. Juan’s professionalism and friendly demeanor made the whole process seamless and enjoyable.

Prince was amazing. So personable and knowledgeable! And took his time. Never felt rushed. He knows his stuff. And listens to what you want. I will be coming back to him for more house attire! Thank you Prince!

Nicki and her boss Nate were awesome and were on point when helping us with our purchase. The new Ashley corporate management is on the right track. No more delivery issues either big plus!!!

Chris and Nicki were very helpful and enjoyed their help

Chris was great! Very helpful and knowledgeable!

He was of great help. Hector Paco was wonderful! Quick and easy!

Nikki was great!!!!

Cayla Hakim at the Green Valley Ashley store was very helpful and patient with my mother and I as we walked the store several times choosing a sofa and side chairs. We appreciated her help immensely!! Thank you Cayla 😊

Brian helped us and he was so kind and made the process so seamless!

We ordered a sofa and loveseat in January 2024. We received the sofa pretty quickly. There have been numerous delivery dates given and numerous cancellations provided for the loveseat. I received another call today that it's been moved back to May. They can't blame it on covid anymore. The store doesn't answer the phone so you have to physically go there to talk to someone. Are you going to make the match to my sofa? If not, quit stringing us along! Edit: I received the phone call today that we will not be receiving the loveseat at all! Apparently, Ashley sells sets but doesn't have to complete the set!

Sissy assisted us and walked us through every possible option for the criteria we were interested in for a sectional , rug and side tables. She was very patient and helped us imagine what could be done with the pieces in the store. She was very responsive and helpful via email also. I will be returning to work with her.

Joel down in Green Valley is the best! Very patient and he listens without being pushy! Look for him, you won't regret it! Thank you Joel!

Chris and Nicky were extremely helpful and they were very patience and product knowledgeable

Joel was great, he was very informative and patient during the process. He answered all our questions thoroughly.we will definitely recommend Joel to others.

Sissy goes beyond exceptional customer service. She was awesome helping is select furniture for our new home and will always be our go to.

Nicki was wonderful! Such a delight to work with. She made us feel so comfortable even though we most likely made her uncomfortable. She spent from opening hour into the afternoon walking us around the whole store in her heels, getting us all settled with our purchase, so thankful for her patience.

Great service, Joel really helped us out. After explaining what we were looking for he know exactly where to look and helped speed up the process !