Ashley Store | Green Valley, AZ 85614

Friendly staff, no issues with delivery and delivery staff. Very pleased

Hector was an incredible salesman! He did not pressure me, he was very patient, and was very knowledgeable! He shared with me that he has many many years in furniture sales, and it shows! He answered all of my questions and was a joy to work with! Kudos to you, Ashley furniture you have the real deal in Hector! What a blessing he is to your company!

They are the worst experience I have ever had with any furniture store. Their customer service is also horrible. We bought a sectional couch during peak Covid, along with their warranty. For two years, nothing but headaches with this place. One section of the couch, despite having people come out multiple times, continually remains slanted. Then two months ago, one of my kids' sits down, and a section of the couch completely caved in. All the wood just broke! She didn't forcefully sit, it just broke under a small kid. So here we go again Ashley's, call and wait.. and wait.. and wait.. and finally someone comes out. Only they fix the lopsided part of the couch, so that it can continue to slant! Are you kidding me people?! The broken one they are taking out of our house to fix, and bring back by the end of April, which means we will have to wait two more weeks. By the time everything is said and done, it will have been three months that it took these people to "fix" the broken section of the couch, and more than two years to "fix" a section that has always remained slanted. How in the world do you expect people to be happy with dropping thousands of dollars on furniture, paying extra for insurance, for something that doesn't last two years, and then being inconvenienced for months by it being broken because you can't do your job and fix it?! I will never buy from this place ever again, nor would I ever recommend anyone buy from here.

Our salesman, Prince Mills, was fantastic and very knowledgeable about the products. Very pleased with the selection and quality. I would highly recommend this gentleman

Walked through and the nearly two dozen sales floor staff were all sitting in some corner of a display on their tablets. The handful that looked up and made any eye contact immediately turned away, including a couple that got up and walked the opposite direction. That’s a damning tone to set. Actively avoid this store.

Nicki was extremely knowledgeable, excellent customer service, her bubbly demeanor was contagious and so welcoming!! We will definitely continue shopping at Ashley’s as long as Nicki takes care of us. If you happen to stop by Ashley’s in Green Valley, ask for Nicki, she’ll take great care of you!!

Nice selection in the showroom.

Oscar outstanding sales person friendly, helpful and professional. He was very knowledgeable of products and warranties