Ashley Outlet Kingman, AZ

I bought a sofa, dining table and chairs, chest, and nightstands. In short, as the furniture was being delivered, I was inspecting it and noticed some of the furniture had cracks, scratches, and a mistake had occurred. In regard to the chest and nightstands, I had emphasized to my salesperson that I wanted dovetail joints. Unfortunately, he made a mistake. Those pieces didn’t have dovetail joints and there was already evidence of problems with those joints (refer to pictures). Fortunately, the correct chest and nightstands were ordered. Four or five of the dining table chairs need repairs so I called Ashley Outlet on November 7, 2025 to try to get a status on the repairs (parts). This was approximately the 5 week mark since the parts had been ordered. My salesperson told me he would get back to me. By November 17, 2025, I had not heard from him so I went ahead and texted the Store Manager, Tony. It is now February 6, 2026 and I am still waiting for the chairs to be fixed. I have been patient but my customer experience has not been good.

Nice staff, great delivery drivers.

Lacie was great and very accommodating. With her expert guidance, we were able to find the perfect rocker/recliner!

We just bought a new sectional from Ashley’s. The Sales Associate Kaydence, was very professional. She was very patient with me and my wife discussing options and measurements. She took extra time to explain everything and let me borrow a tape measure to double check the size that would work for us. No pressure, no hassle, just easy!

Michael V. at the Kingman store was very helpful and got me a GREAT deal!!!

Michael Vladivia is outstanding sales associate he knows the products and he explains it to where we understood everything perfectly, The store was beautiful and full, Not disappointed in this location whatsoever or this sales person if you’re going to buy Furniture go see Michael at Ashley Furniture on Andy Divine in Kingman, Arizona I give this Store and the associate 5+ Stars

Great service!!

Bought a new mattress. Michael was super helpful. Very pleased with the whole experience.

I’d like to give a shout out to Michael Valdivia at the Ashley in Kingman Az. If you want an experienced person who has amazing knowledge on his store and furniture well Michael V. Is your man. He went above and beyond sending pictures to me while I was in another state. Perfectly helped me select all my items. I’ve furnished my 3 homes with Ashley and I must say Michael has been the most patient and professional person I’ve ever dealt with. He did all to give me not only the best products but pricing as well. I highly recommend him to all that go to this location!!! Thank you Michael for all your assistance and a shout out to Tony the store manager as well. Great service and experience there.

We wanted to purchase a new chair. Samantha was very helpful and informative. Helped us pick our the perfect one.

Just bought a new couch... Awesome sales person.. Katy was great. Nice furniture...

Lacie was amazing and helped us find a couch that was perfect for our family! Highly recommend.

Very impressed by the level of customer service. Someone stood up and greeted us when we walked it. I did not intend on buying anything but due to Michael’s knowledge of the products and welcoming demeanor, I’m purchasing a new dining set and outdoor furniture. Stellar job.

We purchased a couch that was damaged when it was delivered. Ashley sent tech Adam to come out and look at it. He said the couch had to be re-wrapped and explained that the fabric had to be ordered. He patched a corner where you could see the wood, and made it hardly noticeable, to hold us over until the fabric arrived. Adam returned to do the repairs, and we were able to watch everything he did to make our sofa look wonderful! He was very friendly, polite, conscientious, and a master at his craft. Adam is a gem! All the staff at the store were polite, friendly and helpful. Looking forward to shopping there in the future.

Kaydence did and excellent job showing us options and explaining everything.

Very helpful !

I’ve purchased an entire front room and an entire bedroom of Furniture and I have had the best service that I can even remember from any place and they’re shipping and receiving is fantastic

Ashley’s is the best store to come to they treat you like family and they are always willing to work with you and Toney is amazing

I love this store! Customer service is a 10. Tony super helpful as well as Katie, they both make sure I'm satisfied with my purchase!

Katie helped us through our choices and cancelations and re ordering another set of couches. She is polite ,and very clearly willing to go an extra mile for clients. 10 stars for this amazing young lady. Thank you Karie. We love our matching sofas .

Beautiful furniture with an absolutely amazing & helpful staff. I highly recommend Ashley Outlet in Kingman az.

Our sales man was AMAZING.. MICHAEL VALDIVIA. I came in, in a panic. And he did everything to help me out.

Sales associate Michael Valdivin is amazing! Love that he helps with design and knows colors. Most excellent salesperson. Made me a great deal!

Addam was very helpful. Very friendly.

Adhan helped me with my purchasing choices and options while I was shopping at Ashley’s. She got me great deals and was very kind, knowledgeable, and helpful. It was a very good shopping experience, I give her five stars and give thumbs up!

Micheal was awesome super kind super funny

Camille and Katie had wonderful customer service very friendly and helpful throughout my whole experience shopping here at Ashley furniture store. 10/10 Experience will for sure come back soon and buy more.

Adhan is the best !

The people that work here were just plain rude

As we walked in we We’re greeted by an employee that asked if we needed help. We told her that we were just browsing and then if we needed help, we would find her. She proceeded to follow us through the whole store the whole entire time making us feel very uncomfortable pacing back-and-forth around us. I proceeded to tell her that it was very rude and she was setting off my anxiety. As I told her we would find somewhere else to go she proceeded to say have a nice day with an attitude. Find it highly unprofessional I bought most of my furniture from Ashley.

Great experience and had fun playing with the Plinko board!

Katie H. was friendly, professional, and fun. Informed about the products. Thanks for everything. We'll be back and highly recommend Ashley's Outlet

Michael V. Helps us throughout the process of looking into things for a new house. He was very patient and calm when me and my husband was trying out the beds which we eventually brought it out the same day as we were trying out the different types of mattress. He never complained about anything when he help and stay with us for four hours straight. He is very helpful, kind and enthusiastic.

best customer service in town this is my 2nd purchase with them i highly recommend them

Worker/sales man Michael is one of the best employees you guys have. I would recommend giving him a major promotion. Our charter bus broke down in this beautiful city of Kingman, Arizona and Micheal let us come in a sit in some of these really comfortable chairs and hangout for a little. This was super convenient after being stuck on a bus for 4+ hours while also waiting for a 4 hour ride back to Tucson. Thank you Micheal and the rest of the crew that worked on April 13th 2025 at 4 pm!!? You guys are the best!

Recently Adam came to my house to repair a console table that I had ordered from Ashley Outlet. I wanted to let you know what a great job Adam did. He noticed that the drawers were not opening correctly because there were missing legs which support the console in the middle which was allowing the console to sag in the middle. He went back to your store and located the missing parts and installed them. He then noticed that the console was missing shelves which he obtained and installed. Adam is a very professional and skilled employee who is really good. He is a person who makes me want to purchase all of my furniture at Ashley Outlet. He will make anything that you purchase at Ashley perfect which is shown in the pride that he takes in doing his job. You are very lucky to have him working for you and I am very impressed with him and the work that he does. Keep him and promote him he is outstanding!

I came in looking for a new sofa. Lacie helped me make a quick and easy decision!! Thank you!! You are awesome!

Working with Michael was an amazing experience! He helped us find a mattress that works for us! He gave us a great deal and was very nice to work with!

We had such a wonderful experience at Ashley’s. Katie and Lacie were amazingly helpful, made buying couches effortless! We will definitely be back !

Tony was super knowledgeable about the TV tables and helped me with detmentions and choosing the best size. Awesome showroom! Nice pillows and throws! I'll be back.

Michael v. Was very nice and helpful with finding the right bed frame and adjust able bed

Been going to Ashley's outlet in Kingman for awhile now... Buy all of our furnishings from them... Great prices and deals... BUT THIS LAST TRIP THE YOUNG LADY WHO HELPED US WAS SO CUTE WITH KINDNESS... THANK YOU ADHEN... YOUR A GREAT PEOPLE PERSON....

Amazing service! Adhan is awesome! She is patient and thorough with explaining the products. She helped us find the perfect bed. Make sure to ask for her when you come in. You'll receive impeccable service.

Bought some really cute couches, Michael was really nice and helped out a lot!

Great deal on a love seat, great service as well

Shopped and bought today. Great prices but see Michael V. Very helpful and informative

Had a wonderful experience! Adhan was amazing, She’s Professional and friendly. Thankful for her help!

SAMMI IS THE BEST !!!!! A++++++++++++!!!!!!! COME BY ASHLEY'S AND BUY SOMETHING GREAT!

Camille was very helpful

Camille was very helpful and nice

camille is very nice person

Asian excellent service. She took her time helping us out. She was friendly.

We purchased a sofa set with recliner from this store and the experience was great. The delivery crew, Harold and Michael B was fantastic. Fast, efficient and very helpful. They even assisted with moving the rug around to better position the new furniture. Thank you so much!!

We had our new bed delivered & installed today. The team doing the setup was Michael R & Harold. They were simply amazing! Very professional & thorough. They were probably the best delivery & setup crew I’ve come across in a long time. The whole process from sales to delivery went very smoothly, I’d certainly buy gains from this store & recommend it to all my friends. Most pleased wit how it all went overall.

I had the pleasure of being assisted by Michael Valdivia, and I must say, his customer service was absolutely outstanding. Michael was incredibly attentive, friendly, and went above and beyond to ensure I had a great experience. His professionalism and dedication truly set him apart. I highly recommend Michael for anyone looking for exceptional service!

What a great experience today at Ashley Outlet with Camille's help it was such an easier experience finding exactly what we wanted! We would not have been able to make our home cozy for the holidays without her amazing help!! Thank you so much Camille!!

Camille was great. She was super helpful and helping us decide the absolute best fit for our family.

Camille greatly helped us pick out the furniture to our new home and found us a great deal!

Michael B. & Harold brought in the furniture, plugged all in, and made sure things were operating properly. Great job.

Harold and Michael B delivered some of our couch and they were very nice and fast!

Today, November 26,2024 Ashley Home furniture delivered the sofa and love seat my wife and I purchased at the Kingman Az store. The delivery guys, Harold and Michael B, unboxed and carefully brought both pieces of furniture in, placed them where we wanted them, assembled, tested recliners on both pieces, and explained how to operate. These guys were professional and courteous, the kind of guys I would hire myself. Thank you again Harold and Micheal B, Joe Audet

Michael B and Harold delivered and installed our new king sized bed frame today. They are an outstanding team together. They did a great job and we are extremely happy with their professional service.

Go and see Samantha Benetti at this location. She helped me get a couch that I wanted and made it so easy. Thank you for all the help! Can’t wait!!

ADHAN was very helpful! We came in and didn’t see what we were looking for and she swooped in with her handy dandy little note pad (her ipad lol) and saved the day!

We have had great service at Ashley Outlet Kingman. Michael B and Harold delivered our new sofa sleeper today. They are pleasant, efficient and respectful men. Thank you.

Very helpful and courteous. The whole time we never felt rushed and was able to shop at our own pace. Sophie was a great help with our final purchase.

Michael Valdivia was awesome! I will definitely bring my business back this way in the future.

Adhan did a great job helping us find a table! Thanks to Ashley furniture!

Katie was very helpful and a pleasure to work with. Will definitely purchase from in the future.

I just purchased a TV console table with a fireplace insert. Camille helped us and she was very impressive with her knowledge of the products and her ability to help us with our purchase. We went to the store looked at the products with Camille and went home to think about what we wanted to buy. We both commented to each other on how good Camille was and what an excellent employee she is. We did not think that we would be as good as Camille is in doing her job. We made a point to go back and to make our purchase from Camille. Camille you are great!!!

Our sales representative, Adhan R. Was fantastic! She helped us find the perfect couch and bedframe at a great price for our new house!

I went in there today to find a love seat for my new apartment. Sammi was very helpful in helping me find a couple of different options, and I was able to find one I really like. Sammi made the whole process very easy, and I definitely will be recommending them to anyone who is looking for furniture!

Michael Valdivia was helpful and quick to get us taken care of. The delivery team however was not. Received a message that my delivery would happen and to only call if I needed to reschedule. When I called to check in, I was told since I didn’t call back to confirm, so I was moved to another day. Very frustrating when you do as asked and others are not held accountable. Delivery is not free nor is the set up. I would have liked the delivery in the day specified in the voicemail.

Camille is knowledgeable and very helpful in choosing the right couch and loveseat. She made the experience very easy . Great customer service.

Our sales person, Camille, was very helpful and attentive to what we were looking for. We got a love seat and a matching rocking recliner.

I had a fantastic experience working with Sammi. She is an exceptional salesperson who really took the time to understand my needs and helped me find the perfect sectional couch for my home. Her knowledge and helpfulness made the whole process easy and enjoyable. Highly recommend her to anyone looking for great service and advice!

Harold and Michael where on time friendly and helpful great service

I want to Thank Harold & Michael B. They were very nice, polite, funny, and did a great job getting my chairs in for me . They stopped and had a nice quick conversation with me, which I appreciate.

Adhan Rucker was our sales person. She was very pleasant and informative. She worked with us to get the furnishings that would work for us, at the best price possible. Would highly recommend.

The people at Ashley's were wonderful along with the delivery gentlemen. They were all great and I would recommend them to anyone and when my wife and I are looking for furniture in the future Ashley's will be the first place we will go.

I had a wonderful experience! Sammi was very helpful and walked us through every step! Got a bunk bed with mattress for an amazing price. Sammi also took her time to show us all of our options and what would fit our budget! Highly recommend!!

Thank you sales rep Michael for your knowledge and professionalism!

Kudos (Orchids)to Camille, our sales representative, and Harold and Michael, for their impeccable professionalism, making Ashley Furniture in Kingman, Arizona, truly exceptional. Thank You, Tina Runkle

Nice selection of items. Reasonably priced. And they deliver. I have bought quite a few items there.

So sad...want to like but they really are horrible in communication and delivery! Go with someone else if you have something to do

I had a great time walking around! Eveyone was so nice and helpful

Angelina was awesome, love our new couches

Angelina was very helpful & kind, helped us get some new couches❤️

Super helpful, great deals. Friendly staff.

We just moved to the area, and our sales representative Michael was super helpful with providing us the best service and price for our items! I would definitely recommend this Ashley Outlet location to anyone looking to furnish a brand new home!

Very knowledgeable and friendly.

Sammy was very friendly… She went above and beyond to help us…

I went to Ashley's for a new mattress and had the best customer service ever.Nor pushy salesman ,and got a mattress at a great price..Now I'm off to go and purchase another piece from there...

Amazing service with Sophie she went above & beyond! Thank You so much ⭐️⭐️⭐️⭐️⭐️

They were wonderful very helpful give us lots of options and priced quite well. Sophie was especially helpful and help my sister and I find exactly what we were looking for.

Angelina was very helpful with finding what we needed. Go visit for your furniture needs. 😊

Went to Ashley’s today and got great customer service walked out super happy and can’t wait to get my furniture delivered

Very helpful staff

This place smells lovely!

they are very helpful & always do what we ask of them!

Derrek was so helpful, loved the couch and love seat. Definitely an asset to Ashleys

I want to give a shout out to the Ashley Store in Kingman, AZ. In particular to employees Sophie & Adam. Their customer service was EXCELLENT! Sophie went above & beyond her duties to accommodate me...more than once! My husband & I had moved into a smaller house. I had spent months looking for a loveseat with a particular style, size, & color. On this occasion Sophie trusted me to take home one of their loveseat pillows so I could visually compare the material & loveseat color with the new recliners we bought. She didn't ask for a deposit. I wouldnt have made the loveseat purchase otherwise. On another occassion we were interested in a small office desk they had discounted on the floor. They only had one...but we needed 2 (a matched set)! Not only did she find a 2nd desk for us, but when my husband & I picked them both up, to our great surprise, the 2nd desk had been assembled for us at no charge! Still yet on another occassion, we had bought 2 swivel bar stools. One didn't swivel good at all. Adam found it was defective. He had another on the floor & gave me the choice to order a new one or take the one on the floor. The floor swivel bar stool didn't sit level on their floor, but Adam worked on it right then & there until I was satisfied. He said when I get it home & if it needs to be adjusted to my floor that he would personnally come out at no charge to level it to my floor. To all of the above....is that great customer service or what!! Btw...we've been happy w our new loveseat & bar stools too! 🤗

Sophie T helped us and she was amazing! Had alot of knowledge and was patient, listened to exactly what we wanted. We bought a couch and table that day.

Always a nice visit and we are always satisfied with our purchases.

Nickie was absolutely amazing. She was great with helping us find the right product for us and was honest about her opinion. She definitely wanted to make sure we knew she was putting us first. Would be glad to go back and have her help us again.

My husband and went there today we found what we were looking for and Devon helped us from the beginning to the end he was so helpful and so sweet and patient with us lovely furniture

Great help from everyone in the store. Glad for the new bed

Nickie was the best human in existence. She got us the deals and made our experience the best

Nickie was a great help to us. She helped us from start to finish and was very kind and supportive. She was wonderful.

Nickie was the best sales rep I have ever worked with. So personable and so sweet!

Derrek was the best! He helped me get the couch I wanted and held it until we moved into our house. We love the couch!

Nickie and Tony were very helpful and knowledgeable about what we were interested in and helped us find a set that's good for kids and animals.

We had a kitchen and table delivered and set up, the two gentlemen that delivered were very professional and courteous. Aaron and Jay did an awesome job they went above and beyond.

Derrek was amazing to get furniture from. He was helpful and super friendly. Thank you Derrek for a great experience.

Angelina was outstanding! Knowledgeable, efficient and a pleasure to deal with.

Absolutely wonderful experience

Well this is our ONLY furniture store we go to... Everyone from manager Tony to delivery persons, has been very kind and extremely helpful everytime... Prices are great especially when you get in on there sales....

My husband and I went looking for new couches. Our salesman Derrek was wonderful. He made the process quick and easy. I would recommend Derrek to anyone looking for furniture!

Everyone was very helpful, but Derrek helped the most and was very patient with all our questions. Would definitely recommend working with Derrek.

My family and I are very pleased and appreciative with the service we experienced from in store shopping with Derrick and our delivery of our new couch from Austin and Arron. Everyone was very professional, friendly and efficient. We will continue to use this store for any furniture purchases. Thank you very much!!

Customer service is great!! Sierra was a great help with our bed we were buying!!

I really really like the place the people are very friendly and helpful

Derrek was very helpful and gave us a good deal!

Great customer service and help with purchasing a mattress!

This place never lets me down my salesman Derek went above and beyond to find a recliner in the back so I was able to take it home today give this place five stars. Thank you

We have been looking for a small sofa bed for a long time now. We have been to Ashley in San Diego where we live and none of the people we helpful. The Kingman store staff are very fendly and helpful. They are a pleasure to do business with.

My husband and I are extremely pleased with the service we received from shopping here at Ashley Outlet in Kingman, AZ! From start to finish, everything went smoothly! Tony, the store Manager, is every bit a professional and went the extra mile to help us with all our needs. All the staff was great and especially the men who deliver and help set up the furniture. They do an amazing job and are very polite. Can’t wait till to go back shopping there for more furniture again!

The team in Kingman were great about finding me an alternate solution to a discontinued product that I was looking for. Thanks guys!!!

Great customer service very friendly crew.

Great service

Sophie was extremely helpful when selecting furniture for my home!

I just came in to Ashley Furniture and I met the nicest young sales girl and I ended up buying a Beautiful couch and love seat. She has the nicest personality of any sales person I have ever met, and I will be back again to but a bedroom set and I want Angelina to sell it to me.

Angelina was awsome!

The store has really improved in looks. Sophie was amazing and gave us the best deal possible, better than Arizona Furniture and Mattress Land! Highly Recommend!

Very nice people and knowledgeable.

Kase was awesome! Top notch service and products. They even had a bed for my dog that matched mine! Thanks for everything, Pam

Amanda was very helpful and got us exactly what we wanted! Great prices and customer service!

Angelina and Sierra have amazing customers service. We found Exactly what we were looking for thank you Ashley furniture.

Best shopping experience ever!

Sierra was great and very knowledgeable and pricing is great!! Thanks 😊

Awesome store n employees. Tony was so helpful n very professional. Great 1st time experience at their store. Tony keep up the amazing work ❤️

Very friendly and great to work with. Sierra B. and Tony N. Helped us find the perfect couches for our living room!

Very helpful people!

100% recommend this store! Every person that worked with me, from sales, to delivery, to management, was amazing. Fantastic customer service, even from the two great guys that had to come to my house 3 times with the same furniture. I was treated with kindness and respect throughout the transaction. The integrity of the employees is exceptional. I would send my own family to Ashley Outlet in Kingman, knowing that they will be treated the way I would treat them. The prices are great, and I'm very satisfied with the quality. Thank you!

The techs that came to my home to set up my order were friendly and helpful. They did a good job and I’ll use this business again. Annnnnnnnd Derek is amazing.

Sierra was awesome, helping us get a great price on furniture we love!

Vinny is amazing

Came in the store to ‘window shop’ LOL! Left with having purchased an entire living room! No high pressure anything…just great prices and service! We are going to continue to buy from Ashley in Kingman. I will recommend and refer all loved ones moving forward now that I know they can’t be matched locally! Great job Vinny, Adam and Team! We really appreciate you all for going above and beyond, across the board!! 🫶

Easy fast shopping experience.

I had a pleasure shopping at this store Angelina was super helpful helping me decide on what would fit best in my apartment. 💯 great customer service!!!

They are very friendly and helped with everything. Highly recommended

Vinny was so awesome, man climed into a couch and i was sold, super funny, super cool, loved it, wouldnt have bought the 2119 dollar couch without him

We love this place. We bought our living room set and box spring from here. Pricing was great. They helped load it into our truck. They assembled the box spring in store for us. Everything is holding up wonderfully. Even with two kids bouncing around on it.

Vinnie was very helpful and knowledgeable. Made us feel comfortable in our purchase decisions. Him and his manager were very helpful. Ask for Vinnie!

Very professional and kind. In home measuring service was extremely helpful in choosing the right pieces for the space. Would high recommend to friends and family.

Very helpful!

Amazing workers and help so much

They worked with me to furnish our entire 4 bedroom house. Vinny was fantastic and super patient. He always made sure to price match in store versus online to ensure we weee getting the best price.

Came in to purchase items to furnish our new place after moving and was met with very kind, friendly and knowledgeable staff. Purchased a mattress and wanted to take it home that night, but could not get it to fit into our vehicles, so they delivered it to us the next day without a problem. Very professional people. Will do business with them again!

My experience with your sales staff and delivery was very professionalism and courtesy was top notch.I am referring to Vinny, AJ and Ana. You are the best. Thank you

After spending close to 6k to furnish most of my home and after delivering all but a desk, I called to find out it’s status and was told it was delivered to someone else and they would send out another one which they did and then I discovered it went on sale. I went to the store to see about the price match guarantee which would have been around $70. I told them I’d take it in store credit because there was more furniture I needed. After half an hour they told me that it was too late because the desk was already delivered and they could not honor the price match. How’s that for customer service?! Won’t be going back there again.

The bed was lokey comfy

Helpful sales staff but low key. We have looked for days and loved what we found here.

Great service. I recommend

I would recommend to go to Ashley's outlet to any one.. The lady that helped us was very polite and awesome....

The lady that took care of us was very very helpful.. thank u I will Recommend them.

Tim Fulp & Leilani Janski bought a mattress from Vinny at Ashley Outlet on December 31st, 2022! Vinny has great customer service and personality. He went out of his way to inform us about all our options and sleep comfort. It was a pleasure to work with him. We will be back to shop more!

Helped get us into a new bed.

Ana was very helpful. Experience was quick and easy.

Vinny was very kind and helpful with us on looking for a new bed! We ran into a few financial issues, but he was patient with us in needing time to look things through. He also kept in touch with us with other deals going on to try to save us even more money. We will be back today to try and see if we can finalize a bed. Thank you, Vinny and Ashley Furniture!

Anna was helpful, courteous and kind. Would purchase from here again. Thanks for a great sales experience

Awesome service and great selection. So glad there’s a store in Kingman. Thanks Tony for your help!

Great customer service

Absolutely the best experience. I went in for a futon couch for my teenager. Our sales associate was Vinny, and he was so helpful. Definitely a great shopping experience with children. Thanks to the sales associate 😊

Salesman Nate was very helpful and very understanding on what's we were purchaseing. We very much appreciate his help.

Great store. Staff very friendly Sophie helped us out and was great highly recommended

This store is very clean and super friendly sales associates especially Sophie!

Tony was the absolute best. I got the perfect couch and he found a matching ottoman for it!!!! Would recommend to anyone!

This Ashley location is always the best. I’ve bought an entire living room from them and they are always very nice and helpful!

We came for twin beds for the guest room. But we ended up buying the beds and more! The prices were great!

Good stuff and good people

Love salesman he was very helpful

Great service they rock on selling mattresses!!!!

The Ashley Outlet is a clean store. The customer services is very friendly. We purchase a nice couch that had a disount for today that made us real happy. And it will be delivered on Tuesday 😁. Looking forward to go back to shop. Thank you.

We went into Ashley Outlet yesterday looking for a certain bed frame. A young lady helped us find said frame, we purchased it & picked it up in the back. Very easy purchase from a knowledgeable young lady. Thank you!

We’ve purchased furniture here many times. Or most recent experience was outstanding! Tony, Vinny and Austin were extremely helpful!

They’re really good and very polite people

Great experience! Sierra is the best

Our salesperson was Robert. Great customer service to my wife and I. Was not pushy, answered our questions. Called us when he found out the sectional we wanted was discontinued. We picked another sectional with his help. Reinforced why we buy Ashley furniture.

Teddy and Thomas did a delivery for me where they had to fit a huuuge couch into some very tight spaces. Made it look super easy. Very impressed with their care for the product they deliver as well. Some rad dudes

Was greeted when we walk to the door. The employee did everything she could to get us the best price. The store was clean.

We purchased a couch and loveseat about a year and a half ago had some issues the local store trying to deal with the factory, sometimes can be challenging, but I must say Sophie and Tony did rise to the occasion and myself and my wife are completely satisfied and would recommend them not only because of the furniture but the customer service that I received today actually on my birthday January 5 Thank you Sophie

Robert @ Kingman Ashley Furniture was extremely helpful while I was purchasing a recliner! Love coming to this store, always something different when I come browse.

I recently purchased a sofa and loveseat from the Kingman store. My experience was a wonderful one! Salesman Anthony greeted us and he answered all of our questions and showed us plenty of options. He was not pushy nor overbearing. We got same day delivery! I highly recommend Ashley Kingman and salesman Anthony!

Outlet? Went there looking for a bed and dinning set. Did not have a single California King bed. Didn't have the dining table I wanted. Was in and out in a minute

Great prices and awesome staff. Manager was very helpful to picking out a selection and choice's of colors.

I want to give a HUGE shout out to Sierra C. at Ashley Homestore here in town for giving us a fantastic customer service and fantastic deal on our new dinning room Table and wall American Flag Decor!!! I highly recommend 1,000,000% y’all go to speak to her!

I’ve bought quite a few furniture pieces here. The employees are friendly and helpful and the quality is great for the price.

Great sales staff Decent prices. I had some issues with the delivery or I'd rate it higher.

Had a great experience, would recommend!

We bought a chair and couch. Love them!

Sierra and Anna were patient and helpful when I purchased my furniture.

Been looking everywhere for affordable nice furniture and finally found it. The staff was so friendly and Sierra was absolutely amazing. Thank you so much for the help. We will definitely be returning in a month to get the rest of our furniture.

Robert was a great salesman, quality service! Will definitely be back again!

Robert was awesome helped me understand to my level

I was able to find the furniture I wanted,in stock.And found it on sale too.

When we went into the Ashley homestore we were greeted by Sierra she was very professional and knowledgeable and spent time with us asking questions to see how she could assist us in the best way possibe.She went over and beyond to help us find everything we were looking for. Sierra made this a fantastic and easy shopping experience for my husband and myself. In addition, the manager Tony went over and beyond as well assiting in the best way possible and was very friendly and kind and made it possible to have our furniture delivered the next day. If you want a great shopping experience this is definitely the place to go.

I highly recommend this furniture store. The associate who helped me was so amazing and made everything so easy on me. Sophie is just the best. She was able to help me with exactly what I was looking for.

Had an absolutely fantastic experience here! When I initially came in I was greeted by friendly associates who were ready and willing to help me, they answered all my questions and offered advice. I had a kind of complicated situation- and the manager and staff went above and beyond to help me and make my situation seamless and painless. They were so kind, understanding and willing to help me out, it really made such a great impression, you don’t get service like that often anymore. I felt truly valued and appreciated. I will definitely go back for anything I need and would highly recommend anyone else to also. Overall this was just an excellent experience and incredible customer service and we couldn’t be happier!

Was waited on by Robert as soon as we entered the store. Asked us what we are looking for & put the bedroom set on the lge. screen to view if that's what we wanted. Showed us the price for each pc. of the whitewash set plus the mattress we wanted & with the total he still give us a better discount. Because we have bought from the store before, Robert said "no delivery charge & we'll set it up for you." Can't beat that for customer service. Thanx to Robert & the mgr. Tony. We'll recommend you.

Furniture broken

Was shopping for a particular style of end table. Isabella was helping us and was the best. Now, as long as the tables arrive in the 2 to 5 week window promised us, we will be very happy!! Thank you Isabella!!

Nice service. Helpful but pricey. Looking for big man (a real big man not big man with tiny hineys) recliner and not successful.

Robbie helped my wife and find a mattress this weekend. He was very knowledgeable and I felt like he went above and beyond making sure our needs were met. I would recommend him 10/10 to anyone needing any help deciding on a new mattress or any other home furniture. Thanks again Robbie!

Couldn't be happier with our experience here. We'd done some shopping online and found some models in store that we just fell in love with. Jasmine helped guide us towards all the other pieces we needed and went above and beyond to make sure my wife and I were beyond satisfied with our purchase. 10/10 will definitely return for more furniture

Beautiful furniture. Wanted to purchase a few items. 4 employees present at the time. One actually appearing busy on the computer. Other 3 sitting at a table chatting. Oblivious to myself and a few other customers. Curious how much $ the store lost in vacated sales that day. But still very beautiful furniture.

I went into the Ashley store in Kingman AZ with an idea in mind to get a leather accent chair for my small livingroom. I was greeted by Sophie and told her what I was looking for, showed her pictures of my livingroom furniture and a chair I seen on the Ashley website with the dimensions that would fit. Sophie got a tape measure and showed me a variety of chairs. With Sophie's guidance and patience I was able to think outside the box and there it was, the perfect chair for my space and most importantly comfort! Thank you so much Sophie for helping me today the chair is absolutely perfect!!

Manager was way too pushy on us!!!!!!!!

Went to Aarons and was very happy with what we got And the price was better. Wasn't to pleased with the staff at Ashleys.

Janet is the best! This is the second time we have gotten to work with her and she is just so friendly and goes above and beyond! Today she stayed with us after closing to finalize our purchase and didn’t even appear to be annoyed one bit. Keep up the great work!! 👏👏