Ashley Store Lake Havasu City, AZ

Went in yesterday for a bed for my growing daughter, Eddie was so helpful and friendly and most of all patient with my very indecisive daughter. He did not make us feel rushed and gave us all the information we needed to make the perfect choice and fit. Thank you!!!

Great experience working with our sales person Eddie! Very knowledgeable and patient with us while making a selection on our purchase!

I can’t say enough about the outstanding customer service at Ashley Store in Lake Havasu City—1000/10! From start to finish, they went above and beyond in every possible way. I was absolutely blown away by their commitment to customer satisfaction. I purchased a sectional, and during delivery, it unfortunately got dirty. When I reached out to the managers, they were incredibly understanding, professional, and kind. Without hesitation, they immediately looked for a solution and went the extra mile to ensure I was taken care of. To my complete surprise, they ordered an entirely new couch for me! It’s so rare to find a store that prioritizes customer happiness the way this team does. They truly care, and it shows. Their service exceeded every expectation, and because of this, I will be a loyal customer from now on. If you’re looking for exceptional service and a team that genuinely values its customers, this is the place to go. Best customer service I’ve ever experienced in my life!

Me and my wife just purchased a new bedroom set and a couple of chairs for our patio. Sarah helped us and she was great! Thank you for all your help Sarah. Keep up the Great work.

Eddie was nice, and compassionate, very knowledgeable, very resourceful, I absolutely love this store, thank you Eddie for everything , Eddie is the man

This store has so many great, high-quality seating options. We are very pleased with our new recliner sofa. Thank you, Sara, for the wonderful customer service!

5 stars to Eddie who patiently showed me everything I was interested in, and needed. He is an exceptional representative of the company and because of him, I will be a return customer.. Thankyou Eddie!

Eddie was Fabulous, purchase several items with his assistance for my new house, made a move from Long Beach, highly recommend to ask for him for furniture items.

Best Ashley's furniture store that I have visited, Employees are very nice and very helpful, and have product knowledge, the store was clean and organized, i highly recommend to make a visit if your in the market for furniture also they have a Mattress show room.

Great staff and great store !

Sara is the best. She has always helped me when I was looking for something new and at a great price I highly recommend her to anyone looking for new furniture

Sara was amazing and very helpful. We will definitely be back.

I have made a couple purchases at Ashley and would only deal with Emely. She is the best..follows up after items are delivered. I will be buying from her again!!

David at the Lake Havasu store was so helpful. I needed something in a hurry and he got me exactly what I needed. The best customer service I have had in a very long time.

Emely at Ashley's Furniture in Lake Havasu made our shopping experience fun! As we were new to the city and building our new home, Emely’s help was invaluable. She was patient, attentive, and never seemed bothered by our frequent visits. Her creativity and eye for design helped us achieve a look that’s completely different from our current home which was exactly what we were looking for! She even helped me find my favorite chair in the house—it's not only super comfy but also matches my fiancé’s aesthetics perfectly! It’s just right for our bedroom when I’m taking my boots off after a long day! Thank you, Emely, for making everything so easy and enjoyable!

My fiancé and I had the help of Emely! She was very patient and showed us furniture pieces that what we were envisioning for our living room. We love the new sectional couch she helped us finding!

My fiancé and I recently had the pleasure of working with Emely at Ashley's Furniture in Lake Havasu, and our experience was nothing short of amazing! Being new to the city and feeling completely overwhelmed with the process of our new build, Emely stepped in and made everything incredibly easy and smooth. Her helpfulness and understanding were truly exceptional. Emely’s creative eye was instrumental in helping us achieve the unique look and style we were aiming for. We wanted something completely different from our home in California, something that would truly pop—and she delivered beyond our expectations! Emely’s knowledge and passion for interior design made the entire process enjoyable and stress-free. She never once seemed bothered by our multiple stops into the store, constantly checking for new inventory or just checking in to make sure we still liked everything we ordered. We are absolutely thrilled with the final result and couldn't be happier with the service we received. Thank you, Emely, for turning our vision into reality!

I had a wonderful experience with Sara, a sales professional at Ashley furniture store. From the moment I walked in, she greeted me with a warm smile and immediately made me feel comfortable. She listened carefully to what I was looking for and offered thoughtful, tailored suggestions without being pushy. Sara’s knowledge of the products was impressive, and she helped me find the perfect piece for my home. Her friendly, no-pressure approach made the entire shopping experience enjoyable. I left feeling confident in my purchase, thanks to Sara’s excellent service!

Sara Herrick was great in handling our furniture purchase. Sara always looks for the best price for us and any special offers that are available in order to try and save us money. Sara is efficient and always tries to make our experience the best possible. This is our third time working with Sara. We are never disappointed. Many thanks Sara!

The Lake Havasu location is a very nicely appointed store, with a great selection and our sales associate Eddie was knowledgeable and thorough. We will be back!

Sara was very helpful when we were looking for a new couch. She was patient and knowledgeable about their furniture and we are happy with the purchase!

Our sales representative, Sara H. Has been wonderful to work with. She is extremely knowledgeable, responsive and has a great ability to understand our vision and help bring it to our reality. She is a delight to work with giving us all the information we need to make decisions and never makes us feel rushed or pressured. She’s the go to girl!!

Eddie was very professional and helpful

We Purchased furniture for three bedrooms, a sofa set, and a dining room table. The only thing that has arrived in the last MONTH that wasn't damaged or broken was our sofa. STILL waiting on two bedroom sets, with no future date on delivery! Dining room table chairs were wrong, and wobbly due to the legs being different lengths, still waiting for replacements. One dresser came damaged, STILL waiting on a replacement. One Night stand electrical outlet not working, and still waiting on a replacement. Master bedroom headboard light not working, still waiting on the replacement. Our kids beds still haven't arrived, and no current future date yet on delivery. They were all super helpful until you pay, then you're placed on the sidelines. We will never buy from Ashley furniture again. And I'll continue to tell friends, family, and neighbors to shop elsewhere. We continue to call customer service, but they say they're waiting on items to arrive but can't give a time or date. The manager is worthless, and won't return calls. Havasu has alot of smaller shop and are family owned and operated, please use them for your next furniture purchase. If I could give Ashley furniture a zero star I would, but one is the lowest I can go.

Me likey.

(Translated by Google) Great place. Very interesting furniture and great service. (Original) Świetne miejsce. Bardzo ciekawe meble i super serwis.

We had a comfort issue with the Tempurpedic Lux king mattress purchased in 2022. Because there was no damage or deterioration of the mattress Tempurpedic was past any guarantee. My husband has back issues from a severe accident in 2009 on the job as a police officer. Major orchids to Derrick who spent so much time with us testing mattresses in the store, listening to our needs, just going out of his way to listen and then above and beyond what we ever expected exchanged our king mattress for a split king so husband can sleep in mode he needs and me mine. I highly recommend Derrick and the incredible staff at Ashley who truly care and are there to help with what you need. Derrick, thank you!!!! We love our new matttresses!!! We appreciate you!

We bought a beautiful bedroom set. About 1 month after having the set, one of the rails on the drawer broke. We called the store and they ordered the part, so we thought. After several follow ups to see where the part was , we were given various stories why we hadn’t received the part. The last call we were told the service guy had a piece and he would come out on Friday, May 23rd. Yet again Ashley failed to come through. No call, no show. My drawer has been sitting on my floor for 2 months.

The manager David was great and a Very nice furniture store -we purchased a couch and matching recliner -we found the recliner chair to hard for us to close after reclining since we are older - Ashley delivered and exchanged the chair for another chair we were happy with excellent service.

Esther was the best with helping us with our couches. She gave use the best deal and I highly recommend Ashley furniture in lake havasu city.

They're great when you buy it and wonderful when. something breaks and you can't find your paperwork. I called and they faxed me everything I needed I to get the recliner fixed.

We absolutely adored the team at Ashley furniture in Lake Havasu! Sarah, Esther, and Derek were absolutely amazing at helping us pick our pieces. Even before our pieces were delivered, we were informed that a couple of pieces had been damaged. Getting moved onto the truck and that they repaired those pieces while they were ordering us brand new pieces to be delivered at a later date. It was nice to know that we would have our full table set up, while we waited for the new pieces to arrive. We would recommend Ashley furniture to anyone looking for a place to purchase new furniture.

Helpful staff, reasonable prices and delivery and setup options.

We had to have dresser drawers repaired. The staff promptly sent out a rep. His name is Sam. He was courteous and on time. He was a perfect representative for the company. Great customer service. He took care to make the repair thorough and sturdy. Much appreciated.

Have purchased many items at Ashley furniture in lake Havasu and always delt with Eddie always does a great job highly recommend Eddie and Ashley furniture

Helpful staff. Pricey

Stopped by today to check out options for a new mattress and sofa. We weren't totally sure if we were going to buy today, especially with the holiday sales coming. Eddie and Derrick helped us and they were awesome! They made sure to answer all questions and help us with finding the right items. We were able to work a deal for everything that was fair and better than expected. The showroom was beautiful and there was plenty to pick from. There was even more in the catalog that was available as well. Hopefully, the delivery goes well too!

Eddie was a big help and helped up very good its was a good experience and I will be returning to Ashley's and asking for Eddie next time

Just left earlier today. Derrick and Eddie were phenomenal sales staff that went the extra mile to make sure we got exactly what we needed. The showroom is large, clean, and beautiful. Definitely worth the drive down from Needles for me

Purchased an 8000 dollar furniture set at this location, was told everything was instock except for the largest sofa. Was told I would receive 2 separate shipments as indicated and annotated on the invoice. After the missed delivery window I called in asking for an update and they told me I would only receive one delivery and everything was on back order and they could not provide a delivery update and I would have to wait. When purchasing I told them I would not be ordering back ordered items and they assured me everything was readily available and instock... After the 1st interaction, they called me saying they would be scheduling the 1st delivery within a few days as originally agreed, nobody called back, I called back a week later and they reverted to everything would be delivered in one delivery and they were waiting on back ordered material... I told them I wanted to cancel the order at this point. They said someone would call back. They called and said they would be scheduling a delivery within a few days as originally agreed. After another few days I called back and they once again reverted to a single delivery and that I needed to wait for the back ordered item. I asked to cancel the purchase and they once again said someone would call me back. I asked to speak to a manager and was told I am speaking to a supervisor, i said fantastic, let me speak to the manager as requested and was told i vould not speak to the manager and they were all that was available and someone could call back later to cancel the order...At this point I refused the call back and demanded they cancel the order, they complied. I spoke with the 1800 ashley number and they informed me this location is not an ashley furniture store but a 3rd party retailer who only licensed thier logo, ashley furniture could not provide any customer support due to them being a 3rd party they are not affiliated with... I found the exact same items on another retailers website for 1600 dollars less than the 20% discount I was offered in store... what ever this location has In store is cheaper through a different seller. Don't waste your time with this location, you'll receive better service and pricing elsewhere. Hopefully this serves as caution to any would be shopper's to avoid this location.

Derrick Roberto went over and above helping my friend and I shopping for furniture. Spent lots of time, also looking on line for just the right items we were looking for.

Sara made my shopping experience so easy at the Lake Havasu City AZ store.. It came even faster than expected. I expect to love and enjoy it for many years.

Hey, folks! Just had to share my amazing experience with the Tanavi Four Piece Modular Sectional from Ashley Furniture. If you’re in the market for a new couch, this one is an absolute winner—trust me, you won’t be disappointed! First and foremost, shout out to Sara Herrick She was incredibly helpful, hooking us up with the best deal possible. Super-friendly and totally knew her stuff. A+ service right there. Now, on to the couch itself! The Tanavi sectional is seriously stylish. It’s got that modern, sleek look with clean lines that can fit in seamlessly with any home décor. Plus, the grey color we chose is on point. Let’s talk comfort, people. This couch is top-notch in the comfort department. The cushions are plush and cozy, providing great support whether you’re binge-watching your favorite shows or just chillin’ and relaxing with a good book. It’s a real winner for ultimate lounging. One thing I love about the Tanavi sectional is its modular design. You can mix and match the pieces to create your perfect setup, whether it’s a U-shape, L-shape, or whatever suits your fancy. So versatile, you know? And we can’t forget about the quality. This baby is built to last. The materials are sturdy and well-made, reassuring me that I made a solid investment. All in all, I couldn’t be happier with my new couch from Ashley Furniture. Sara rocks, the deal was unbeatable, and the couch itself is just fantastic. I’m officially a fan, and I won’t be shopping for furniture anywhere else from now on. *Also FYI had to have this ordered and it came within one week. The delivery went super smooth and the gentlemen who delivered it were very friendly and helpful.

Recently moved to Lake Havasu City. We decided to go to Ashely Furniture for a lot of our home furniture. It was a group effort! We are not great at knowing what to pick. Ester was awesome, she has a wonderful personailty, was very knowledgable with her furniture, knows what colors go together, and responded quickly to my text on her off time. ;-) David helped us put the order together and gave us all the estimated delivery dates. We went back in a week later for our dining table and Alicia had great customer service. We needed to make an exchange on one item and she got it done. We will be back soon to get the rest of our home furnished! Thank you all!

Eddie made my shopping experience for furniture fast and easy, great customer service also.

Great customer service and found a great mattress for nice price, helped by a really nice guy named Derick. Thanks!

Great Customer Service received from Eddie, thank you for assisting with my purchase !

Great prices vary helpfull staff.$810 out the door duel reclining couch.Eddie was great

We furnished a full home in Havasu, Sara promptly greeted us, listened to what we needed, and was able to help us furnish a full house. She lent her ideas and continues to answer any questions we have as we continue to add to the house. She has even visited our home so she can find the perfect pieces and has been there for delivery to make sure every thing is of perfect condition and perfect fit for our home. She is professional yet personable and she has made our experience at Ashley easy and satisfying. Highly recommend you look her up if you are in need of anything for your home!! Thank you Sara!!

Completely disappointed in the service received on 3/25. Before going to leave a review we first called Derek, the general manager but his explanation and excuse were nothing short of pathetic. We just purchased a new home in which we intended on completely furnishing. Upon arrival at the store we were greeted by Eddie who was pleasant but unfortunately it went down hill quickly. As we browsed we were surrounded by several employees at various times arguing with one another, then talking about customers negatively all while completely ignoring the fact we were right there. Then when we found the bedroom set we were ready to purchase, we were going over details with Eddie about the set and the general manager, Derek, came over in the middle of the conversation to cut off Eddie and ask him to turn on a lamp. To say we were made to be unwelcome and not acknowledged is an understatement. We mentioned the issues to Eddie and still called back to place the order but first requested a call from the manager in hopes our feedback would be well received - it was not. Now we will be going elsewhere to furnish our new home due to Derek’s terrible response, ignorance, and lack of customer service skills.

David was an amazing sales person. We were looking to buy a mattress, we went to mattress stores and they were not knowledgeable at all. David helped us and explained the differences. We ended up buying twoaytresses. Wonderful experience!!!

Julianna Guzman is the best. We told her what we were looking for size, color and price. By the time we arrived she had done the research and had several items to show us we decided what we wanted and purched right then. I strongly suggest that you look her up. Also the delivery was great. Johnathan and Brian were totally awesome. Looking for a change check out Ashley, you won't regret it.

Great purchasing experience thanks to Sarah Herrick's keen eye for design. patio furniture, dining room table with very cool chairs and I was so happy to add another patio table. Looks amazing! I couldn't be happier.

What a wonderful shopping experience. Sara Herrick was helpful and personable, showing us quality furniture at very reasonable prices. We highly recommend Sara and Ashley.

We bought a sofa and coffee tables and end tables , they were delivered separately , and the two young men who delivered are a huge asset to your good name, and good service .So cheerful, and efficient, and thoughtful . Love are furniture ...thanks

Sara is an absolute beast and has gone so over and above for my partner and I with our properties we could not be more satisfied. She literally has taken care of everything and provided us with the best service and pricing! Even when we cannot be in town to accept delivery she goes and make sure everything is taken care of and send us pictures. She has designed the interiors on all of our properties and we could not be more satisfied with the service we receive. Our customers love the atmosphere we provide and we could not do it without Sara on our team!

Been struggling the last couple weeks trying to find furniture for my new place. And haven’t found the right person or place to help me. until I went to Ashley furniture and dealt with Jeremy Streeter Can you help me find a mattress a bed set and living room set. Made it so comfortable easy and affordable. I recommend Ashley‘s furniture and Jeremy as yourself person

Great experience with David Bavier at Ashley Furniture in Lake Havasu! All my questions were answered completely. I'm excited about getting my new furniture. Thanks for your professionalism, knowledge and humor.

Derek at the Lake Havasu City store allowed us to exchange our sofa set for a different one since it was more comfortable. He was extremely professional and courteous and I love the customer service! We have been return customers several times.

My husband and I went into Ashley’s purchasing furniture and Esther was there to help us! She was very patient, nice, helpful, and understanding! She did everything she could for us to get our furniture in as soon as possible! Definitely recommend Esther if you ever go to Ashley’s in Lake Havasu!

Esther was just wonderful! She answered all my questions and help me through the process of getting the bed of my dreams. She went above and beyond to make my experience as painless as possible! 😊

I’m getting a new place in a couple months that I need to furnish. I’ve been looking for something that was affordable, but didn’t look cheap. When I first went into Ashley’s I immediately thought.. “all of this is way to pricey for me and got overwhelmed” luckily Ashley’s Furniture has an amazing employee! Esther Perez showed me many options that were affordable, practical, and beautiful. I will be back, and when I do I will be asking for her!

Had the best experience with Sara at Ashley furniture, Lake Havasu City Az. She was so patient and helpful. Couldn't be happier with the furniture or with our sales person, Sara.

Esther was the best sales gal. So knowledgeable, cordial, and professional. Very excited to get our furniture.

When we moved to Lake Havasu we went to Ashleys Furniture and thats when we met Sara. Sara has been helping me with furniture purchases ever since. I always recommend Sara when talking with friends who are are looking for great quality furniture. Sara is friendly and works hard for her customers to get the right product at the best price. I highly recommend Sara she is always going to treat you right!

Wonderful place to shop for your furniture. Sales Reps are super nice. Furniture is beautiful.

We purchased a house full of furniture from Ashley Lake Havasu. Esther Perez was our sales person. I can’t say enough about her knowledge and professionalism. She explain all the the different styles and showed us how everything worked. Esther even called us several times after the purchase to make sure everything was delivered in perfect condition and on time. Highly recommend Ashley Furniture and especially Esther! TB

good service & delivery and Poor contact phone number.

A fantastic experience from the beginning to end… We recently purchased a living room set from the Lake Havasu store… When we walked in we were greeted warmly by several sales associates we weren’t pressured or hounded as we browsed, we had already done our research and knew the set we wanted… Dave Bavier was our sales person and was a real pleasure to work with… We came to and an agreement on the price he placed the order stating that it was in stock at their warehouse in California and quoted us 2-3 weeks for delivery… Much to our surprise we got a call that the furniture was scheduled to be delivered the following Monday which was only 1 week! The delivery men arrived early in the morning and were very polite, professional and did a great job setting up the new furniture and hauling away our old sectional… In this day and age its very unusual to get this kind of service Dave and the entire Ashley team knocked this purchase out if the park… We’ll be back and definitely recommend Dave and the Ashley team to anyone for their furniture buying needs.

Friendly staff and helpful! Lots of options to pick from and many of the couches are size adjustable.

Beautiful pictures

Great experience! Thank you Sara for your knowledgeable experience and great customer service! We found everything we wanted and didn’t feel pressured on our purchase. Thanks again!

I haven't shopped there lately, but when I have it's always had very good customer service.

Great store. Nice diversity in home furnishings. Found recliner I liked and completed a sale and was done in about 30 minutes. Sales person was pleasant and wasn't pushing in trying to make a sale. Will shop there again.

We recently purchased a condo in Lake Havasu and visited Ashely Home Store to furnish the entire home. We worked directly with Sara Herrick whom was exceptional on every level. Sara instantly understood our style and showed us only those options that aligned with our tastes and budget. She further understood the current long delivery times and catered what she was showing us with that in mind. I would absolutely recommend this Ashely location and Sara for home furnishing needs.

No high pressure sales, just friendly and knowledgeable support for a well informed decision on the customer's part. Esther was extremely helpful.

Service sucked nothing in stock and American furniture warehouse has the same furniture for half the price in stock.

Julie and the sales staff are great! Was able to add the warranty to my couches easily with Julie.

Update to this review. They honored their sale. Thank you- It is 5:45 pm on a Sunday and the store is closed when it states it’s hours as closing at 6 pm. I am trying to buy a bed with today’s sale of king bed for queen price and tomorrow the sale is over.

Bye

ZERO STARS!!!! The customer service at this store, from the salespeople on the floor to the reps that take phone calls is atrocious! They ALL lie through their teeth and most of them are rude and have horrible people skills! We have bought numerous items from this particular store over the last 2 years and have had less than mediocre experiences with the salespeople on the floor. None-the-less went through with our purchases because we liked the items. The last purchase was the straw that broke the camel's back! First, the sales rep told us she was getting us a much better deal than advertised because this particular store is privately owned and can offer better deals. Ok cool... LIES!!! I went to the website the same day and was able to put everything we just purchased in my cart with delivery and tax included.... for $300 less! We wanted to support the "local" business and decided to let it go and hopefully the store/employees keep the benefits. We were told ALL of our items were in stock except one piece. Everything but that one piece would be delivered in 2-3 weeks. Cool... LIES!!! 3 1/2 months later we are still waiting for 3 pieces... I called 5 different times.. each time told a different story.. So ok, I'm trying to be patient given the current situation with covid and all that back shipments and whatnot even though the ladies I speak to on the phone are ridiculously rude and condescending. I say nothing... I accept the behavior because I just want my furniture! I call again. I am told verbatim "your items are now in the warehouse ready to be loaded TODAY. I am not sure of the actual date we will receive them for delivery, but it should be anywhere from a couple of days to a week" I still have not received any info on my delivery, so I call again a week and a half later. Guess what?! In true nature of the way this store operates.... I am told... "it looks like your items will be ready to load from California in 2 weeks, but that doesn't mean we will receive them here for delivery. This is just an estimate as to when it will be loaded on a truck to come our way." MORE LIES!!!! Order CANCELLED and my new items will be delivered in ONE WEEK from LIVING SPACES. Delivery confirmation received in 3 minutes... So much for trying to support this supposedly privately owned Havasu business. ASHLEY FURNITURE Lake Havasu NEVER AGAIN!

all furniture places suck right now because of the way our world is and things aren't ready they're not available for another 5 6-8 weeks it's terrible

Rob amazing customer service we hopping to keep making business with you. Thank you. First time buyers at Ashley Home Store.

Been here twice. First purchased couch and loveseat set, it was a nice set but they delivered the wrong color. They ended up being short one set of dishes that I ordered and would only refund me for one set rather than find another. Fortunately I found the extra set I needed on Wayfair. When I explained I was upset, they said they would send me a $25.00 gift card which I never received. Last week after waiting a year, I went into Ashley to look for some furniture. There was a gentleman salesman who was very pleasant to talk with and a female saleswomen who was very rude. Wish I would have gotten her name so I could provide it here. After both experiences, I have no desire to purchase or go into this store ever again.

Very helpful but not overpowering sales!

Its smaller than other stores I've been to and there is limited selection. Most of the furniture is overpriced and there is no clearance section that I could see.

The was what we expected. Good prices maybe a little better than expected. Good sells person to work with, Sharon.

We found what we needed. Michelle was very helpful and took care of every detail!

Peggy, the General Manager is unprofessional and out of place. I highly recommend taking your business somewhere else. I found her to be rude, didn't introduce herself and did nothing to help her employees. I will never buy from Ashely again due to this experience.

Sales associate Sharon is Awesome. She was so helpful. 0% interest for 12 months. Got bedroom set and living room furniture.

Amazing customer service!!5 stars!!

We bought a sectional recliner couch here from David Bavier and he was great!!! We definitely recommend him for all your furniture needs. He is super friendly and very knowledgeable! Above all, he is not pushy at all! This is our second purchase from him. We also got our dining room set a few years back! The furniture is beautiful and the whole experience with David was great!! Thank you 😊

Bought new bedroom furniture

got a nice couch no pressure.

Tony went above and beyond to get our order to us!

Bought sofa, love seat & rocker chair all with recliners for ane awesome price, including 30% off & warranty for way under $2000! Great prices!!!

Dave was really helpful and easy to work with .

Furniture nice but Salesman was a jerk to my family with me.

Friendly staff.

Great choices and staff

We've purchased out family and dining room furnature and also the 2 newer beds in our house. We also bought a round dinijng table and 2 chairs for the eat in kitchen. Was hoping they had a cabinet the dimensions we needed for our eat in kitchen but no go.

Great service

I saw a couch I wanted online and confirmed they had one in Havasu and went to the store to see it. I live an hour south of Havasu so it's not like running to the grocery store. The couch was exactly what I wanted. I bought it and the staff couldn't have been nicer and more cordial. They told me it would be manufactured by 3/11 so on 3/15 I called to see if it was actually done. To my surprise the woman in delivery department said they could schedule it for delivery on 3/19 at 10:00am which was the only open slot. Lo' and Behold on 3/19 I got a call telling me the delivery would be at my house in 30 minutes. The delivery guys got there at 9:40 am (20 min early) and they were so kind and nice. They handled the new couch with care and efficiency (getting those things unwrapped requires a college education I swear) and Bada Boom Bada Bing I had my couch exactly where I wanted it, the color was perfect, there were no defects of any kind. I am very very pleased because I had read horror stories online and was nervous BUT it was a flawless transaction and delivery was outstanding. I highly recommend shopping at the Lake Havasu City AZ Ashley HomeStore. I know I will go back.

Kelsi Holman of the Laje Havasu City store is a great and honest sales person. I thank you for your patience and assistance with my recent Queen Bedroom set. Jerome Bradford

Great Furniture, Great Customer Service,

Dave was incredibly helpful! He took the time to look up all of the information I requested and followed through. Great store in general!

I've never been here

Fairly priced furniture, good selection

Sara , my sales person was curtious and professional. Great prices for quality furniture.

Sharon was awesome!! The nicest lady ever!

Sharon earl was amazing...she was very helpful...sharon explained everything to us and Sharon explained the material, pictures and cost....we will continue to b customers at Ashleys in the future...

Sharon was very helpful. She thoroughly explained how everything worked. She spent a lot of time with us.

Michelle is amazing. Got me the right bed for my messed up back. Plus the love seat that pulls out in to a bed is for my kids friends and it is amazing. Thank you Michelle for all your help. When I need more I will come back to her.

One word - Incredible! This is how I would describe my recent experience with Ashley Home Store in Lake Havasu City, AZ. From start to finish, the team at Ashley exceeded my expectations. Peggy, the General Manager, and Casey, our salesperson, helped find exactly what I was looking for. The in-home delivery went perfect, thanks again James and Daniel! But the icing on the cake was when Derrick, a store associate, actually went out of his way to help with the delivery of the furniture in our absence. This is the type of customer experience that every business should strive for. Thanks again Ashley Home Store of Lake Havasu!

Sharon was very nice and helpful. She helped us choose the perfect beds for our household. Thank you! SHARON..

Sharon was the best she was very patient and kind in our time of need

I bought an end table from Ashley's recently and although I am happy with the purchase, that is not why I'm writing this review. While picking up the table from Ashley's I mentioned that my wife & I bought an electric chair from a very dishonest furniture store in Las Vegas (Bigs). Brand new out of the box the chair didn't work. The company refused to fix the chair. Said it was our fault for not making sure the chair worked when we picked it up. The people at Ashley's gave me some advice as to how I might be able to fix it myself. When this didn't work I called Ashley's to see if I could maybe bring the chair in to have them look at it. They said it just so happened that their tech was in the neighborhood and he could come by my house to take a look. Not only did he show up and fix the chair, but there was no charge. I am so happy that there are still honest and helpful businesses out there. For now on my wife and I will only buy furniture from Ashley's.

Very happy great customer service Delivery guys were awesome We have purchased two pieces and satisfied each time

Our experience was great. David was awesome, the girls at the counter were great. I'll shop there again for sure. Was told delivery could be 2 to 3 weeks. Our mattress was delivered in less than 10 days. And the delivery young men were the very best. It felt like my own kids were bringing it in. Thank you all so much for a great experience.

Not impressed at all. 4 weeks and still have not deliver meth. Never shopping here again.

Very friendly and helpful staff

On 2/20/17 we walked in mins before the store closed because we were in so much need for a mattress. These women in this store is I swear to you a god sent. They stayed past closing help us find a mattress and let us drive our motor home down to load it up. They are amazing people! I would never have gotten this service from a store in Minnesota or Bozeman. This is TRUE customer service.

We had a excellent experience in the store! Our sales associate went above and beyond for us! She was excellent in dealing with a very hyper 12 year old, who was on a steroid because she got bit by a bug, and helped her to accessorize her entire new bedroom! I would also like to rave about Elmer, who I believe works in deliveries! He helped us to pick a date that worked for us...I needed a few more days to prepare my daughters room...and he was awesome! Our original delivery date was 2-3 weeks and it was here in less then a week! Kudos to everyone at Ashley Furniture in Lake Havasu! You guys are awesome and I can not wait until we get the furniture tomorrow!!!!